We are delighted to be working in partnership with a highly successful client in Thame, who are recruiting for a Hire Controller to join their busy team. Role: Hire Controller Salary: £30,000 Hours: 8.30am 5.30pm Location: Thame Benefits for a Hire Controller: 24 days holiday including bank holidays. Company Pensions Scheme Private Medical Insurance On site parking Responsibilities of the Hire Controller: Delivering an industry leading customer experience To manage incoming customer telephone and email enquiries, first point of call for customer s making enquiries. Identifying the correct solution to the customers requirement with support from the technical department Creating, delivering, and following up on customer quotations completing all required paperwork and documentation To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer. To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date Working closely with field sales to highlight and follow up on strong potential opportunities. Managing several individually allocated key customers. Requirements of the Hire Controller: Commercial awareness and negotiation skills Strong interpersonal skills and the ability to work independently and part of a team whilst taking initiative. Excellent attention to detail Excellent time management and organizational skills are a must for prioritising workload/tasks (sometimes within a short time frame). Very Good customer service skills Comfortable working on different software systems Quoting experience Knowledge or experience with SAP/Insphire If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Mar 29, 2024
Full time
We are delighted to be working in partnership with a highly successful client in Thame, who are recruiting for a Hire Controller to join their busy team. Role: Hire Controller Salary: £30,000 Hours: 8.30am 5.30pm Location: Thame Benefits for a Hire Controller: 24 days holiday including bank holidays. Company Pensions Scheme Private Medical Insurance On site parking Responsibilities of the Hire Controller: Delivering an industry leading customer experience To manage incoming customer telephone and email enquiries, first point of call for customer s making enquiries. Identifying the correct solution to the customers requirement with support from the technical department Creating, delivering, and following up on customer quotations completing all required paperwork and documentation To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer. To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date Working closely with field sales to highlight and follow up on strong potential opportunities. Managing several individually allocated key customers. Requirements of the Hire Controller: Commercial awareness and negotiation skills Strong interpersonal skills and the ability to work independently and part of a team whilst taking initiative. Excellent attention to detail Excellent time management and organizational skills are a must for prioritising workload/tasks (sometimes within a short time frame). Very Good customer service skills Comfortable working on different software systems Quoting experience Knowledge or experience with SAP/Insphire If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Cormac & Co Recruitment Ltd
Cardiff, South Glamorgan
Hire Controller - Branch Administor - Sales Administrator - Construction supply Location: Cardiff Company Overview: Join an experienced team with, a leading plant hire business in Cardiff. With a diverse fleet of equipment and a commitment to excellent customer service, they provide essential machinery and tools to construction, infrastructure, and industrial projects across the region. Position Overview: We are currently seeking a motivated and organized individual to join us as a Hire Controller / Hire Administrator. This role is pivotal in ensuring the smooth operation of our plant hire services, managing the allocation and scheduling of equipment, and providing exceptional customer support. Key Responsibilities: - Handle incoming enquiries via phone, email, and in-person, providing information on available equipment and pricing. - Coordinate the hiring process from start to finish, including issuing contracts, processing orders, and arranging delivery or collection of equipment. - Maintain accurate records of all hires, including contracts, invoices, and equipment status. - Liaise with drivers and operators to schedule deliveries and collections in a timely manner. - Respond promptly to customer queries and issues, ensuring their needs are met efficiently and professionally. - Monitor equipment availability and coordinate with the procurement team to replenish stock as needed. - Assist in maintaining a safe and organized yard, conducting regular checks on equipment condition and compliance. Qualifications and Skills: - Previous experience in a similar role within the plant hire or construction industry is preferred. - Strong communication skills, both verbal and written, with the ability to build rapport with customers and colleagues. - Excellent organizational skills and attention to detail, with the ability to manage multiple tasks effectively. - Proficiency in computer systems and software, including MS Office and hire management systems. - Knowledge of plant machinery and equipment would be advantageous. - A proactive and customer-focused approach, with a commitment to delivering high levels of service. Benefits: - Competitive salary based on experience. - Opportunities for career development and advancement within a growing company. - Training and support provided to enhance skills and knowledge. - Pension scheme and other benefits package. If you are looking for a challenging and rewarding role in the plant hire industry and have the skills and experience we are looking for, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role.
Mar 29, 2024
Full time
Hire Controller - Branch Administor - Sales Administrator - Construction supply Location: Cardiff Company Overview: Join an experienced team with, a leading plant hire business in Cardiff. With a diverse fleet of equipment and a commitment to excellent customer service, they provide essential machinery and tools to construction, infrastructure, and industrial projects across the region. Position Overview: We are currently seeking a motivated and organized individual to join us as a Hire Controller / Hire Administrator. This role is pivotal in ensuring the smooth operation of our plant hire services, managing the allocation and scheduling of equipment, and providing exceptional customer support. Key Responsibilities: - Handle incoming enquiries via phone, email, and in-person, providing information on available equipment and pricing. - Coordinate the hiring process from start to finish, including issuing contracts, processing orders, and arranging delivery or collection of equipment. - Maintain accurate records of all hires, including contracts, invoices, and equipment status. - Liaise with drivers and operators to schedule deliveries and collections in a timely manner. - Respond promptly to customer queries and issues, ensuring their needs are met efficiently and professionally. - Monitor equipment availability and coordinate with the procurement team to replenish stock as needed. - Assist in maintaining a safe and organized yard, conducting regular checks on equipment condition and compliance. Qualifications and Skills: - Previous experience in a similar role within the plant hire or construction industry is preferred. - Strong communication skills, both verbal and written, with the ability to build rapport with customers and colleagues. - Excellent organizational skills and attention to detail, with the ability to manage multiple tasks effectively. - Proficiency in computer systems and software, including MS Office and hire management systems. - Knowledge of plant machinery and equipment would be advantageous. - A proactive and customer-focused approach, with a commitment to delivering high levels of service. Benefits: - Competitive salary based on experience. - Opportunities for career development and advancement within a growing company. - Training and support provided to enhance skills and knowledge. - Pension scheme and other benefits package. If you are looking for a challenging and rewarding role in the plant hire industry and have the skills and experience we are looking for, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role.
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers' needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 years' experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. REF-HAYS2
Mar 29, 2024
Full time
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers' needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 years' experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. REF-HAYS2
Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all. Job Description The Mechanical Commissioning Engineer will be responsible to provide commissioning resource support within an embedded commissioning team. This will involve embedding with the existing Commissioning team under the guidance and supervision of the Commissioning Engineering Manager. The client will conduct the technical governance for this project. It is expected that the Commissioning Engineer will adhere to the project specifications, requirements and acceptance criteria defined within the project verification, validation requirements matrix, in compliance with the Quality Management System, Project Delivery processes and procedures, whilst organising and managing and undertaking the commissioning activities on a Nuclear Licenses Site. Key Accountabilities Accountable for the delivery of the mechanical systems commissioning requirements on systems such as: Nuclear, conventional, and environmental safety systems, Wastewater tanks and discharge equipment, Nuclear qualified cranes. Accountable for ensuring that all standards, procedures and work instructions, and setting to work documentation has underpinning, for commissioning to adhered to. Accountable for ensuring commissioning teams are appropriately organised and that key personnel are demonstrably competent to undertake their roles. Maintain and promote high personal standards in environment, safety, health, security and quality and be a committed team player. Key Responsibilities Commissioning Engineers are required to work shifts to match existing commissioning function. 2 shifts P/W April-June 2024, then to a 3 shifts P/W June-December 2024. Prepare (author) commissioning test procedures, documents, prepare safe systems of work for all works defined within the project scope and manage the approval process of the documents; commensurate with the appropriate Quality Control Grading, through the Testing & Commissioning Panel and facility work control approval processes. Manage the commissioning of all systems that fall within the project scope. Manage commissioning activities in scope through organisation of meetings, tests, demonstrations, any training events, and performance verifications. Ensure commissioning procedures are adhered to and signed off with full and accurate records of the test results recorded onto the project electronic management system. You may be required to fulfil any other reasonable duties aligned to your position from time to time in line with business needs as defined by the Commissioning Manager. Qualifications Profile To be successful in this role you will have the following skills: Conduct of all mechanical aspects of system commissioning including experience of gas, fluid, vacuum and use of mechanical handling equipment. Experience with authoring of Commissioning Test Procedures, Test reports and recording of results/faults identified. Competent with Raising of Commissioning Fault Observations. Definition, implementation, and testing of Temporary Modifications. Experience in witnessing, supervision, and acceptance of vendor and supplier testing on-site. Able to organise and execute commissioning tests and analyse results. To able to perform initial operator duties during commissioning testing phases. (i.e. Non active and Active commissioning). A capability to adopt clients commissioning, quality and handover processes. Understanding of Design Engineering, Construction and Handover processes. Have a high level of understanding of Health and Safety, site control standards, permits, and safety case adherence. Familiar with, and strict adherence to, Licence Condition 21 site arrangements. Needs a good understanding of HSAWA, CDM, risk assessments. Understanding of Safety Functional Requirements and Safety Justifications. Good communication skills. Good People and process management skills. Require at least 2 to 5 years practical commissioning experience. Requires general experience of commissioning electrical, and EC&I systems Additional Information Umbrella Contractor Position SC Clearance required Sole UK National Must be able to hold a CSCS card or equivalent. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Mar 29, 2024
Full time
Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all. Job Description The Mechanical Commissioning Engineer will be responsible to provide commissioning resource support within an embedded commissioning team. This will involve embedding with the existing Commissioning team under the guidance and supervision of the Commissioning Engineering Manager. The client will conduct the technical governance for this project. It is expected that the Commissioning Engineer will adhere to the project specifications, requirements and acceptance criteria defined within the project verification, validation requirements matrix, in compliance with the Quality Management System, Project Delivery processes and procedures, whilst organising and managing and undertaking the commissioning activities on a Nuclear Licenses Site. Key Accountabilities Accountable for the delivery of the mechanical systems commissioning requirements on systems such as: Nuclear, conventional, and environmental safety systems, Wastewater tanks and discharge equipment, Nuclear qualified cranes. Accountable for ensuring that all standards, procedures and work instructions, and setting to work documentation has underpinning, for commissioning to adhered to. Accountable for ensuring commissioning teams are appropriately organised and that key personnel are demonstrably competent to undertake their roles. Maintain and promote high personal standards in environment, safety, health, security and quality and be a committed team player. Key Responsibilities Commissioning Engineers are required to work shifts to match existing commissioning function. 2 shifts P/W April-June 2024, then to a 3 shifts P/W June-December 2024. Prepare (author) commissioning test procedures, documents, prepare safe systems of work for all works defined within the project scope and manage the approval process of the documents; commensurate with the appropriate Quality Control Grading, through the Testing & Commissioning Panel and facility work control approval processes. Manage the commissioning of all systems that fall within the project scope. Manage commissioning activities in scope through organisation of meetings, tests, demonstrations, any training events, and performance verifications. Ensure commissioning procedures are adhered to and signed off with full and accurate records of the test results recorded onto the project electronic management system. You may be required to fulfil any other reasonable duties aligned to your position from time to time in line with business needs as defined by the Commissioning Manager. Qualifications Profile To be successful in this role you will have the following skills: Conduct of all mechanical aspects of system commissioning including experience of gas, fluid, vacuum and use of mechanical handling equipment. Experience with authoring of Commissioning Test Procedures, Test reports and recording of results/faults identified. Competent with Raising of Commissioning Fault Observations. Definition, implementation, and testing of Temporary Modifications. Experience in witnessing, supervision, and acceptance of vendor and supplier testing on-site. Able to organise and execute commissioning tests and analyse results. To able to perform initial operator duties during commissioning testing phases. (i.e. Non active and Active commissioning). A capability to adopt clients commissioning, quality and handover processes. Understanding of Design Engineering, Construction and Handover processes. Have a high level of understanding of Health and Safety, site control standards, permits, and safety case adherence. Familiar with, and strict adherence to, Licence Condition 21 site arrangements. Needs a good understanding of HSAWA, CDM, risk assessments. Understanding of Safety Functional Requirements and Safety Justifications. Good communication skills. Good People and process management skills. Require at least 2 to 5 years practical commissioning experience. Requires general experience of commissioning electrical, and EC&I systems Additional Information Umbrella Contractor Position SC Clearance required Sole UK National Must be able to hold a CSCS card or equivalent. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers' needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 years' experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant or alternatively to find out about our Foreign Exchange positions. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. REF-HAYS2
Mar 29, 2024
Full time
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers' needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 years' experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant or alternatively to find out about our Foreign Exchange positions. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. REF-HAYS2
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 year's experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hard working colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Mar 29, 2024
Full time
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 year's experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hard working colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 year's experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hard working colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Mar 29, 2024
Full time
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 year's experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hard working colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers' needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 years' experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant or alternatively to find out about our Foreign Exchange positions. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. REF-HAYS2
Mar 29, 2024
Full time
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers' needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and numerical skills Enthusiasm and positive attitude with a commitment to contribute to the growth of the business Competent IT Skills What experience we are looking for? At least 1 year experience as a Travel Consultant A proven sales record Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills A recognised travel qualification (desirable) If you don't have 1 years' experience of working in a travel agency, then please check out our Access to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant or alternatively to find out about our Foreign Exchange positions. About Hays Travel As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellent What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. REF-HAYS2
Job Title: Production Operative - Manufacturing Location: Farnworth, Bolton Salary: Salary starting at 23,218 per annum (negotiable with experience) Job Type: Full time, Permanent Working Hours: 38 Hours per week, Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50 / No shift or weekend working Heatrod Elements Ltd are looking for Production Operatives to join our team working at our site in Farnworth, Bolton. Start date would be immediate and the role will be permanent. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: The role is primarily to carry out assembly/production of finished products. Our Operatives work closely as a team with our Technicians and Production Manager to ensure that we are producing a quality product. Full training will be given according to our Standard Operating Procedures (SOP's). What we'd like you to do: Become part of our production team, with the ability to communicate at all levels of the business. Work according to the SOPs which are applicable to their particular role Manufacture of our products Set up and run all machinery and equipment Cleaning of machinery and equipment Complete documentation applicable to their duties What we'd like you to have: Be enthusiastic and willing to learn new skills Great attention to detail, right first time approach Willingness to contribute to continuous improvement Have an interest in Manufacturing and Engineering operations Be IT literate What we can offer you: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Cycle to Work Scheme Pension Scheme Training and Development Opportunities, both internally/externally to the business Bespoke career progression through the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Manufacturing Operative, Manufacturing Engineer, Assembly Technician, Production Technician, Process Operator, Production Engineer, Assembly Operative, Assembly Line Operator, Process Operative, Manufacturing Operator, Production Operator, Production Coordinator may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Production Operative - Manufacturing Location: Farnworth, Bolton Salary: Salary starting at 23,218 per annum (negotiable with experience) Job Type: Full time, Permanent Working Hours: 38 Hours per week, Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50 / No shift or weekend working Heatrod Elements Ltd are looking for Production Operatives to join our team working at our site in Farnworth, Bolton. Start date would be immediate and the role will be permanent. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: The role is primarily to carry out assembly/production of finished products. Our Operatives work closely as a team with our Technicians and Production Manager to ensure that we are producing a quality product. Full training will be given according to our Standard Operating Procedures (SOP's). What we'd like you to do: Become part of our production team, with the ability to communicate at all levels of the business. Work according to the SOPs which are applicable to their particular role Manufacture of our products Set up and run all machinery and equipment Cleaning of machinery and equipment Complete documentation applicable to their duties What we'd like you to have: Be enthusiastic and willing to learn new skills Great attention to detail, right first time approach Willingness to contribute to continuous improvement Have an interest in Manufacturing and Engineering operations Be IT literate What we can offer you: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Cycle to Work Scheme Pension Scheme Training and Development Opportunities, both internally/externally to the business Bespoke career progression through the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Manufacturing Operative, Manufacturing Engineer, Assembly Technician, Production Technician, Process Operator, Production Engineer, Assembly Operative, Assembly Line Operator, Process Operative, Manufacturing Operator, Production Operator, Production Coordinator may also be considered for this role.
Are you an experienced textile machine operative looking to join a successful technical textile company? If yes, then this could be the role for you! We are looking for textile machine operatives within a number of departments such as Drawing departments for gilling and roving Fabric inspection department Experience is preferred however additional training will be provided to achieve the necessary quality and efficiency levels within our company. Key Tasks and Accountabilities: Ensure that the input/output of materials conform to order requirements Carry out machine operation functions as per job instructions Diagnose the reasons for and remedy faulty material Work as part of a team Maintain clean work space and environment Knowledge and Aptitudes required: Experience of working in textile manufacturing spinning factory Basic literacy and numeracy skills Knowledge of the yarn processing Experience or ability to operate machinery and follow set procedures and Instructions Good dexterity to work with fine yarn Knowledge and understanding of quality, blend and other lot identification systems would be an advantage Personal Competencies: Ability to work as part of a team and on own initiative Results orientated with excellent time management skills Self-motivated and flexible Works with a positive approach and a desire to multi-skill Demonstrates attention to detail and thoroughness Good interpersonal skills Salary & Benefits: We offer a competitive package to our employees: Working hours - 6.00am to 4.00pm Monday to Thursday Holidays 25 (4 day week) including statutory Company pension scheme Basic Health Care Package Discretionary Bonus How to Apply If you are ready to take your career to the next level and be part of our dynamic and innovative team, apply now! We can't wait to meet you and discuss how you can contribute to our success as a Textile Machine Operator.
Mar 29, 2024
Full time
Are you an experienced textile machine operative looking to join a successful technical textile company? If yes, then this could be the role for you! We are looking for textile machine operatives within a number of departments such as Drawing departments for gilling and roving Fabric inspection department Experience is preferred however additional training will be provided to achieve the necessary quality and efficiency levels within our company. Key Tasks and Accountabilities: Ensure that the input/output of materials conform to order requirements Carry out machine operation functions as per job instructions Diagnose the reasons for and remedy faulty material Work as part of a team Maintain clean work space and environment Knowledge and Aptitudes required: Experience of working in textile manufacturing spinning factory Basic literacy and numeracy skills Knowledge of the yarn processing Experience or ability to operate machinery and follow set procedures and Instructions Good dexterity to work with fine yarn Knowledge and understanding of quality, blend and other lot identification systems would be an advantage Personal Competencies: Ability to work as part of a team and on own initiative Results orientated with excellent time management skills Self-motivated and flexible Works with a positive approach and a desire to multi-skill Demonstrates attention to detail and thoroughness Good interpersonal skills Salary & Benefits: We offer a competitive package to our employees: Working hours - 6.00am to 4.00pm Monday to Thursday Holidays 25 (4 day week) including statutory Company pension scheme Basic Health Care Package Discretionary Bonus How to Apply If you are ready to take your career to the next level and be part of our dynamic and innovative team, apply now! We can't wait to meet you and discuss how you can contribute to our success as a Textile Machine Operator.
My client is a large heavy industry manufacturer looking for a workshop Manager required in the West Lothian area of the Central belt of Scotland. The role will support the business in achieving business objectives in terms of asset reliability & maintainability, cost control, plant upgrades and improvements. The role is also responsible for helping drive improvements in productivity. RESPONSIBILITES OF THE POSITION To ensure all HSE standards are achieved by compliance with all company/local procedures/requirements, housekeeping, and safe working practices. Drive a positive safety culture, based on ownership and accountability. To support Operations Director in pursuing business objectives in terms of output, quality, and cost. To ensure delivery performance and TOC meets all targets daily utilising relevant tools and measures and initiating solutions to prevent/minimise failure. To ensure that agreed customer delivery times are achieved and that customers always receive a high standard of service. To schedule resources to meet production requirements and ensure the organisation of priorities to achieve the plan. To ensure that all operations are managed effectively. To deliver continuous improvement on quality, right first time and customer requirements through quality procedures and process control. Analyse and interpret data for problem resolution and improvement. To ensure all cost objectives are met through cost control and efficiency improvements. To drive and see through to completion spend reduction pipeline projects. To develop high performing teams, through training, leadership, and communication. Ensure team are motivated and engaged in all aspects of their areas and drive down their responsibilities/accountabilities. To participate, identify, develop, and implement continuous improvement activities throughout the area. To undertake any other duties specified by the Operations Director to fulfil the business needs. To carry out any other reasonable request by the management team. Key Area Responsibilities SAFETY - DELIVERY PERFORMANCE - QUALITY - SCRAP CONTROL - PEOPLE - HOUSEKEEPING - CONTINUOUS IMPROVEMENTS - MAINTENANCE - SYSTEMS ADMINISTRATION - TEAM WORKING - COMMUNICATION - BEHAVIOURAL COMPETENCES Team working - Actively encourages teamwork, sees things from a different view and discourages blame. Acknowledges other contributions and gives recognition. Business Awareness - Considers the commercial impact of daily actions and makes cost-effective decisions. Considers the wider implications of those decisions on related departments. Leadership - Capable of building an effective team. Involves all team members, gives advice, and help when required; provides stability and direction to others. Able to adapt a leadership style to suit different people and circumstances. Uses delegation as a tool for team members to achieve their objectives. Takes ownership of team and personal goals. Determined to achieve and exceed targets. Developing Others - Identifies potential within the teams, aims to ensure an appropriate stretch in people's responsibilities. Ensure individuals effectively go through the necessary training programmes to increase their skill and flexibility. Customer Focus - Strives to exceed customer expectations. Establishes partnerships with internal customers and follows through on customer issues. Quality Orientation - Champions quality. Continually seeks to improve quality standards. Provides the information, resources, and authority to enable the teams to achieve high quality standards. Change Management - Champions change. Grasps the opportunities that drive future business success. Help to create an environment of continuous improvement. Communication - Possesses a positive attitude and can adapt the communication style to suit different audiences. Values communication and puts time and effort into effective communication processes. Planning and Organising - Sets objectives at individual and team level. Balances the achievement of long and short-term goals. Manages own time effectively. Sets timescales and milestones and organises to meet them. Analytical Thinking - Applies a logical thought process to resolve problems. Analyses relationships amongst various parts of a problem or situation; breaks down a complex task into manageable parts systematically. Relationship Building - Uses coaching and counselling skills to motivate others. Builds relationships within your own teams and across departments. It is supportive and seen to be fair and just. Identifies conflict within a team and through advice and support is willing to resolve issues. Judgement - Applies sound judgement to make decisions in complex situations. Considers the longer-term implications of different options. Analyses risks. Weigh different aspects of the problem according to overall priorities to reach decisions. Knowledge and Experience Demonstrate several years' sound Manager achievement in a manufacturing environment and adherence to daily performance metrics as the norm Highly competent machine tool operator - preferably time served background or with in-depth experience of working within or supervising a machine shop Prior experience of leading a change transformation programme would be advantageous Financial management skills, good and demonstrable track record of financial awareness (operational cost control and budgeting) Good level IT skills Excellent verbal and written communication skills Should be flexible, have drive and initiative and be able to work as part of a team. The ability to produce action plans and deliver against them Team player who can build and lead high performing teams through effective communication and to develop people to realise their full potential Be able to mix a hands-on approach with the ability to achieve targets through the effective guidance of the Forge deal candidates will have prior machining experience within a manufacturing environment. Preferably the successful candidate will have a background in a heavier type of industry or be able to show versatility in quickly absorbing the detail of new manufacturing operations with well-rounded experience. If you are a workshop manager looking for your next career move with this international company and interested in joining a highly driven team - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 29, 2024
Full time
My client is a large heavy industry manufacturer looking for a workshop Manager required in the West Lothian area of the Central belt of Scotland. The role will support the business in achieving business objectives in terms of asset reliability & maintainability, cost control, plant upgrades and improvements. The role is also responsible for helping drive improvements in productivity. RESPONSIBILITES OF THE POSITION To ensure all HSE standards are achieved by compliance with all company/local procedures/requirements, housekeeping, and safe working practices. Drive a positive safety culture, based on ownership and accountability. To support Operations Director in pursuing business objectives in terms of output, quality, and cost. To ensure delivery performance and TOC meets all targets daily utilising relevant tools and measures and initiating solutions to prevent/minimise failure. To ensure that agreed customer delivery times are achieved and that customers always receive a high standard of service. To schedule resources to meet production requirements and ensure the organisation of priorities to achieve the plan. To ensure that all operations are managed effectively. To deliver continuous improvement on quality, right first time and customer requirements through quality procedures and process control. Analyse and interpret data for problem resolution and improvement. To ensure all cost objectives are met through cost control and efficiency improvements. To drive and see through to completion spend reduction pipeline projects. To develop high performing teams, through training, leadership, and communication. Ensure team are motivated and engaged in all aspects of their areas and drive down their responsibilities/accountabilities. To participate, identify, develop, and implement continuous improvement activities throughout the area. To undertake any other duties specified by the Operations Director to fulfil the business needs. To carry out any other reasonable request by the management team. Key Area Responsibilities SAFETY - DELIVERY PERFORMANCE - QUALITY - SCRAP CONTROL - PEOPLE - HOUSEKEEPING - CONTINUOUS IMPROVEMENTS - MAINTENANCE - SYSTEMS ADMINISTRATION - TEAM WORKING - COMMUNICATION - BEHAVIOURAL COMPETENCES Team working - Actively encourages teamwork, sees things from a different view and discourages blame. Acknowledges other contributions and gives recognition. Business Awareness - Considers the commercial impact of daily actions and makes cost-effective decisions. Considers the wider implications of those decisions on related departments. Leadership - Capable of building an effective team. Involves all team members, gives advice, and help when required; provides stability and direction to others. Able to adapt a leadership style to suit different people and circumstances. Uses delegation as a tool for team members to achieve their objectives. Takes ownership of team and personal goals. Determined to achieve and exceed targets. Developing Others - Identifies potential within the teams, aims to ensure an appropriate stretch in people's responsibilities. Ensure individuals effectively go through the necessary training programmes to increase their skill and flexibility. Customer Focus - Strives to exceed customer expectations. Establishes partnerships with internal customers and follows through on customer issues. Quality Orientation - Champions quality. Continually seeks to improve quality standards. Provides the information, resources, and authority to enable the teams to achieve high quality standards. Change Management - Champions change. Grasps the opportunities that drive future business success. Help to create an environment of continuous improvement. Communication - Possesses a positive attitude and can adapt the communication style to suit different audiences. Values communication and puts time and effort into effective communication processes. Planning and Organising - Sets objectives at individual and team level. Balances the achievement of long and short-term goals. Manages own time effectively. Sets timescales and milestones and organises to meet them. Analytical Thinking - Applies a logical thought process to resolve problems. Analyses relationships amongst various parts of a problem or situation; breaks down a complex task into manageable parts systematically. Relationship Building - Uses coaching and counselling skills to motivate others. Builds relationships within your own teams and across departments. It is supportive and seen to be fair and just. Identifies conflict within a team and through advice and support is willing to resolve issues. Judgement - Applies sound judgement to make decisions in complex situations. Considers the longer-term implications of different options. Analyses risks. Weigh different aspects of the problem according to overall priorities to reach decisions. Knowledge and Experience Demonstrate several years' sound Manager achievement in a manufacturing environment and adherence to daily performance metrics as the norm Highly competent machine tool operator - preferably time served background or with in-depth experience of working within or supervising a machine shop Prior experience of leading a change transformation programme would be advantageous Financial management skills, good and demonstrable track record of financial awareness (operational cost control and budgeting) Good level IT skills Excellent verbal and written communication skills Should be flexible, have drive and initiative and be able to work as part of a team. The ability to produce action plans and deliver against them Team player who can build and lead high performing teams through effective communication and to develop people to realise their full potential Be able to mix a hands-on approach with the ability to achieve targets through the effective guidance of the Forge deal candidates will have prior machining experience within a manufacturing environment. Preferably the successful candidate will have a background in a heavier type of industry or be able to show versatility in quickly absorbing the detail of new manufacturing operations with well-rounded experience. If you are a workshop manager looking for your next career move with this international company and interested in joining a highly driven team - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. The impact you'll have: To support loveholidays' goal of becoming Europe's largest dynamic package holiday operator, this position will be instrumental in managing a team of Commercial managers who support the 3 functional areas of the business: Selling, Managing and Scaling. The role is critical in supporting the business flywheel and to ensure targets are stretched and delivered. Responsible for ensuring we build a first class marketplace attracting customers with our value, choice and ease proposition and a depth of travel products from our supplier base. The role works alongside the Head of FP&A and will report into the Commercial Finance Director. The role is based in Hammersmith London and hybrid (3 days in office). Your day-to-day: Full overall responsibility for the Commercial Finance Functions within loveholidays: Spearheading the delivery of annual budgeting and quarterly forecasting for loveholidays for Selling, Managing, and Scaling (incl. International Expansion). Leading a focused Commercial Finance team to strategically stretch revenue targets across all facets of the flywheel, meticulously aligning with the overarching company strategy. Overseeing the Commercial Finance team to ensure stringent cost management within budget constraints, with any additional expenditure supported by compelling business cases for approval in monthly investment committees. Actively participating in the quarterly OKR processes and contributing to the long-term prioritisation strategy to ensure alignment with the objectives of Heads in functional areas. Serving as a key contributor in the Finance Leadership team, showcasing strategic acumen and contributing to high-level decision-making. Demonstrating effective communication skills to engage peers and exerting influence over the Executive team through impactful insights. Undertaking other ad-hoc project work as required, showcasing adaptability and strategic agility in addressing evolving business needs. Utilising exposure and commercial insight to conduct competitor analysis, explaining variances to targets, and strategically exploiting opportunities while mitigating risks. Providing coaching and mentoring to a highly visible commercial finance team, fostering an environment conducive to their success and professional development. Managing the growth of a team expanding into international markets, leveraging experience and visibility to establish and maintain exemplary standards. Your skillset: Qualified Accountant (minimum 5+ years post qual) Experience of Managing a team of qualified Accountants Ability to build rapport with senior stakeholders and influence decision making Experience working with high volumes of data with the aptitude to understand vast and complex information, and convey in a simple, clear and concise manner Experience working alongside Strategy, Product, Pricing and Supply teams Extremely diligent and delivers on time Organised, task focused and will go the extra mile to get things done You will thrive in an agile, fast-paced environment. Not necessary but would be desirable to have: Experience in travel may be an advantage, but managing a Commercial Finance team you have run will be the most important factor relating to your experience. You will have worked in a business with annual growth exceeding 50% pa You will have worked for a Private Equity business. Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: 1.Talent Acquisition Partner screening (virtual) - 30 mins 2. 1st stage with Finance Director (virtual)- 45 mins 3. 2nd stage with Key Stakeholders - Task and competency based interview (in Office) - 1.5 hours (45m presentation/45m interview) 4. Final stage with key CFO and Selling Director (Virtual/In office)- 45 mins
Mar 29, 2024
Full time
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. The impact you'll have: To support loveholidays' goal of becoming Europe's largest dynamic package holiday operator, this position will be instrumental in managing a team of Commercial managers who support the 3 functional areas of the business: Selling, Managing and Scaling. The role is critical in supporting the business flywheel and to ensure targets are stretched and delivered. Responsible for ensuring we build a first class marketplace attracting customers with our value, choice and ease proposition and a depth of travel products from our supplier base. The role works alongside the Head of FP&A and will report into the Commercial Finance Director. The role is based in Hammersmith London and hybrid (3 days in office). Your day-to-day: Full overall responsibility for the Commercial Finance Functions within loveholidays: Spearheading the delivery of annual budgeting and quarterly forecasting for loveholidays for Selling, Managing, and Scaling (incl. International Expansion). Leading a focused Commercial Finance team to strategically stretch revenue targets across all facets of the flywheel, meticulously aligning with the overarching company strategy. Overseeing the Commercial Finance team to ensure stringent cost management within budget constraints, with any additional expenditure supported by compelling business cases for approval in monthly investment committees. Actively participating in the quarterly OKR processes and contributing to the long-term prioritisation strategy to ensure alignment with the objectives of Heads in functional areas. Serving as a key contributor in the Finance Leadership team, showcasing strategic acumen and contributing to high-level decision-making. Demonstrating effective communication skills to engage peers and exerting influence over the Executive team through impactful insights. Undertaking other ad-hoc project work as required, showcasing adaptability and strategic agility in addressing evolving business needs. Utilising exposure and commercial insight to conduct competitor analysis, explaining variances to targets, and strategically exploiting opportunities while mitigating risks. Providing coaching and mentoring to a highly visible commercial finance team, fostering an environment conducive to their success and professional development. Managing the growth of a team expanding into international markets, leveraging experience and visibility to establish and maintain exemplary standards. Your skillset: Qualified Accountant (minimum 5+ years post qual) Experience of Managing a team of qualified Accountants Ability to build rapport with senior stakeholders and influence decision making Experience working with high volumes of data with the aptitude to understand vast and complex information, and convey in a simple, clear and concise manner Experience working alongside Strategy, Product, Pricing and Supply teams Extremely diligent and delivers on time Organised, task focused and will go the extra mile to get things done You will thrive in an agile, fast-paced environment. Not necessary but would be desirable to have: Experience in travel may be an advantage, but managing a Commercial Finance team you have run will be the most important factor relating to your experience. You will have worked in a business with annual growth exceeding 50% pa You will have worked for a Private Equity business. Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: 1.Talent Acquisition Partner screening (virtual) - 30 mins 2. 1st stage with Finance Director (virtual)- 45 mins 3. 2nd stage with Key Stakeholders - Task and competency based interview (in Office) - 1.5 hours (45m presentation/45m interview) 4. Final stage with key CFO and Selling Director (Virtual/In office)- 45 mins
Japan Travel Consultant - We are working exclusively with a small, privately owned tour operator specialising in luxury tailor-made Ski holidays to Japan. They are looking for passionate and experienced Japan Specialists to join their growing team on a homeworking basis. Paying up to 34,000 DOE plus commission. Japan Travel Consultant - The role: You will create itineraries using your extensive Japan knowledge. Always improving your knowledge of Japan ski product (and Japan in general) Represent the business at trade shows, media events and whilst on travels in Japan Build and develop relationships with suppliers, both in the UK and Japan What do you look like? You will be sales driven and highly organised, with good time management skills Personable to all clients, who tend to book holidays with people they like and trust. Be able to demonstrate a good standard of written and spoken English Comfortable with multiple technology platforms. As well as our in-house reservations systems and processes, you will need to work with the booking engines and platforms of our suppliers, notably booking engines, accountancy software, bed banks and flight consolidators Japan Travel Consultant - The important stuff Working Hours: 09:00 - 17:00 Monday to Friday Paying 28,000 - 34,000 per annum depending on experience, plus a sales incentive scheme which would create OTE of circa 32,000 to 40,000 if targets are achieved or exceeded. Able to attend the office in Cheltenham 5 days a quarter 22 days holiday plus bank holidays Travel to Japan to learn about the ski resorts they sell is an essential part of the job. You would be expected to travel to Japan once a year (during February or March) and would expect to be away for over two weeks. To be considered for this role candidates must be able to tick at least one, preferably two, and most ideally all three, of the below boxes; An affinity with Japan, including on-the-ground travel experience. Some experience and knowledge of the travel industry. Ideally in a sales role and also ideally having worked in a reputable luxury tour operator. A love for winter sports, either skiing or snowboarding. A love for off-piste / backcountry skiing or snowboarding is of particular relevance. A significant amount of time spent in one (or more) of Japan's ski resorts being of considerable value If you do tick at least one of the above boxes, then please send your CV to (url removed) Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Mar 29, 2024
Full time
Japan Travel Consultant - We are working exclusively with a small, privately owned tour operator specialising in luxury tailor-made Ski holidays to Japan. They are looking for passionate and experienced Japan Specialists to join their growing team on a homeworking basis. Paying up to 34,000 DOE plus commission. Japan Travel Consultant - The role: You will create itineraries using your extensive Japan knowledge. Always improving your knowledge of Japan ski product (and Japan in general) Represent the business at trade shows, media events and whilst on travels in Japan Build and develop relationships with suppliers, both in the UK and Japan What do you look like? You will be sales driven and highly organised, with good time management skills Personable to all clients, who tend to book holidays with people they like and trust. Be able to demonstrate a good standard of written and spoken English Comfortable with multiple technology platforms. As well as our in-house reservations systems and processes, you will need to work with the booking engines and platforms of our suppliers, notably booking engines, accountancy software, bed banks and flight consolidators Japan Travel Consultant - The important stuff Working Hours: 09:00 - 17:00 Monday to Friday Paying 28,000 - 34,000 per annum depending on experience, plus a sales incentive scheme which would create OTE of circa 32,000 to 40,000 if targets are achieved or exceeded. Able to attend the office in Cheltenham 5 days a quarter 22 days holiday plus bank holidays Travel to Japan to learn about the ski resorts they sell is an essential part of the job. You would be expected to travel to Japan once a year (during February or March) and would expect to be away for over two weeks. To be considered for this role candidates must be able to tick at least one, preferably two, and most ideally all three, of the below boxes; An affinity with Japan, including on-the-ground travel experience. Some experience and knowledge of the travel industry. Ideally in a sales role and also ideally having worked in a reputable luxury tour operator. A love for winter sports, either skiing or snowboarding. A love for off-piste / backcountry skiing or snowboarding is of particular relevance. A significant amount of time spent in one (or more) of Japan's ski resorts being of considerable value If you do tick at least one of the above boxes, then please send your CV to (url removed) Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
To solve one of the largest problems of our generation we need to get the world's best talent. We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean. We just started. Our goal to connect the global food system is extremely ambitious and complex. A problem of this magnitude and complexity requires a massive scale and only the best people will be able to solve it. We are gathering the best people globally together in order to succeed in our mission. Are you in? For us, it is always team-first. Teams in which everyone subordinates their individual success to the team's success will win against teams that don't. Can you put your ego aside? We are looking for the hungry underdogs that will rather fail than not try. We look for humility because it makes us learn faster. And we look for people who understand that hard work is necessary and that shortcuts don't exist. We are playing the long game and want to build a truly generational company. Our mission requires us to be fast. We believe that urgency is a mindset. We look for people who act with speed in everything they do, yet never lose sight of the bigger picture. Fun plays an important role . We want to succeed and celebrate when we do. It is important to us that our people form real bonds in and outside of work. We have no small plans , we are assembling a championship team, with people that take real ownership of our company's long-term success. If you feel this is for you, then deep inside you, you might be already one of us. See what we've been up to: bit.ly/3BX0kYj As Head of Revenue Operations (Director - Sr. Director) you will be leading the revenue operations team - our global center of excellence where the most important decisions are made. You will set the frameworks, processes, targets and tools for hundreds of people across 7 countries on 2 continents. You will enable your team to build the world's best sales infrastructure for our reps in the field. You are the point person for scalability across all our operational efforts. You will work closely with CRO, CEO and the regional country leaders. Your role is to be a multiplier that brings speed, performance, and target achievement. The role is Berlin based. Relocation provided. What you'll do Build a highly effective sales engine across 6 different go-to-market teams on 2 continents. Be a key sparring partner for senior leadership in high stakes strategic decisions. Establish frameworks for reporting, assessing, and measuring performance. Consistently push to the simplest, most robust and most scalable processes. Build towards target achievement with Marketing and Customer Success leadership to align cross-functional go-to-market strategies, managing initiatives from ideation to execution. Identify opportunities to promote revenue growth, streamline the customer lifecycle, and improve operational efficiencies and lead efforts to scale and align the business. Provide strong leadership and mentorship to the revenue operations team, ensuring they have the resources and skills needed to excel What we're looking for Experience: 5+ years in revenue operations in a fast moving, venture backed, B2B SaaS company. Operator: You are a builder. You get your hands dirty and go to the lowest level of detail. Analytical: You are data-first and understand how to make big strategic decisions backed by data. You push others to be data-driven, too. Lean: You have knowledge on lean-management principles and apply them to everything you do. You know how to create self-explaining processes, target schemes and systems. Sales: You mastered target setting, comp schemes, sales coverage modelling, productivity, forecasting and pipeline management. Builder: You have understanding of how to drive cross-functional progress with product growth, retention, and marketing teams. Structure: You love to break down problems and are driven by clarity and simplicity. True Leader: You push the people around you to challenging targets and enable them to get there. Great at hiring: You have clear ideas whom you are looking for, how to test it, and where to find them. You impress us even more if you have Scaled a company from small to big before Managed Rev-Ops across several countries Have basic technical skills Sales experience in the field This role is not for the faint-hearted. It is deeply challenging and highly rewarding. Your impact is global, instantly observable, and strategic. It will require hard-work, attention to detail, a strong growth mindset and hunger to learn every day. This is a key position at Choco with the opportunity to reshape the whole food supply chain. Choco was founded in Berlin in 2018 and has since expanded to a team of over 400 committed Chocorians working from Choco offices in the US, France, Belgium, Germany, Austria, the UK, and Spain. Our ordering app is used by over 15K buyers and over 10K suppliers around the globe - processing hundreds of thousands of tons of food every month. We raised over $280mn from some of the world's best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital. We are the first unicorn to reduce food waste. We're working alongside those who built companies like Google, Facebook, Amazon, Uber, Rocket Internet, and more. Choco is an equal-opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Mar 29, 2024
Full time
To solve one of the largest problems of our generation we need to get the world's best talent. We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean. We just started. Our goal to connect the global food system is extremely ambitious and complex. A problem of this magnitude and complexity requires a massive scale and only the best people will be able to solve it. We are gathering the best people globally together in order to succeed in our mission. Are you in? For us, it is always team-first. Teams in which everyone subordinates their individual success to the team's success will win against teams that don't. Can you put your ego aside? We are looking for the hungry underdogs that will rather fail than not try. We look for humility because it makes us learn faster. And we look for people who understand that hard work is necessary and that shortcuts don't exist. We are playing the long game and want to build a truly generational company. Our mission requires us to be fast. We believe that urgency is a mindset. We look for people who act with speed in everything they do, yet never lose sight of the bigger picture. Fun plays an important role . We want to succeed and celebrate when we do. It is important to us that our people form real bonds in and outside of work. We have no small plans , we are assembling a championship team, with people that take real ownership of our company's long-term success. If you feel this is for you, then deep inside you, you might be already one of us. See what we've been up to: bit.ly/3BX0kYj As Head of Revenue Operations (Director - Sr. Director) you will be leading the revenue operations team - our global center of excellence where the most important decisions are made. You will set the frameworks, processes, targets and tools for hundreds of people across 7 countries on 2 continents. You will enable your team to build the world's best sales infrastructure for our reps in the field. You are the point person for scalability across all our operational efforts. You will work closely with CRO, CEO and the regional country leaders. Your role is to be a multiplier that brings speed, performance, and target achievement. The role is Berlin based. Relocation provided. What you'll do Build a highly effective sales engine across 6 different go-to-market teams on 2 continents. Be a key sparring partner for senior leadership in high stakes strategic decisions. Establish frameworks for reporting, assessing, and measuring performance. Consistently push to the simplest, most robust and most scalable processes. Build towards target achievement with Marketing and Customer Success leadership to align cross-functional go-to-market strategies, managing initiatives from ideation to execution. Identify opportunities to promote revenue growth, streamline the customer lifecycle, and improve operational efficiencies and lead efforts to scale and align the business. Provide strong leadership and mentorship to the revenue operations team, ensuring they have the resources and skills needed to excel What we're looking for Experience: 5+ years in revenue operations in a fast moving, venture backed, B2B SaaS company. Operator: You are a builder. You get your hands dirty and go to the lowest level of detail. Analytical: You are data-first and understand how to make big strategic decisions backed by data. You push others to be data-driven, too. Lean: You have knowledge on lean-management principles and apply them to everything you do. You know how to create self-explaining processes, target schemes and systems. Sales: You mastered target setting, comp schemes, sales coverage modelling, productivity, forecasting and pipeline management. Builder: You have understanding of how to drive cross-functional progress with product growth, retention, and marketing teams. Structure: You love to break down problems and are driven by clarity and simplicity. True Leader: You push the people around you to challenging targets and enable them to get there. Great at hiring: You have clear ideas whom you are looking for, how to test it, and where to find them. You impress us even more if you have Scaled a company from small to big before Managed Rev-Ops across several countries Have basic technical skills Sales experience in the field This role is not for the faint-hearted. It is deeply challenging and highly rewarding. Your impact is global, instantly observable, and strategic. It will require hard-work, attention to detail, a strong growth mindset and hunger to learn every day. This is a key position at Choco with the opportunity to reshape the whole food supply chain. Choco was founded in Berlin in 2018 and has since expanded to a team of over 400 committed Chocorians working from Choco offices in the US, France, Belgium, Germany, Austria, the UK, and Spain. Our ordering app is used by over 15K buyers and over 10K suppliers around the globe - processing hundreds of thousands of tons of food every month. We raised over $280mn from some of the world's best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital. We are the first unicorn to reduce food waste. We're working alongside those who built companies like Google, Facebook, Amazon, Uber, Rocket Internet, and more. Choco is an equal-opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Murray McIntosh is delighted to have partnered with Company Chemists' Association, the trade association for large pharmacy operators in England, Scotland and Wales. They are searching for a dynamic policy professional to join them in their vision that everyone, everywhere, can benefit from world class healthcare and wellbeing services provided by their community pharmacy. In a newly created function, this role will lead their medicine supply programme, looking holistically at existing legislation and systems, as well as the influence on future demands across the supply chain in accordance with net zero. Key responsibilities will include: Effectively managing the production and use of CCA policy positions and associated programmes of work for the benefit of its members. Representing and expressing the position of the CCA at various events, meetings and on external working groups or committees. Working alongside the Chairs of CCA working groups, ensuring that plans and activities deliver to the overall company business plan. Proactively establishing and managing effective relationships with external stakeholders. Requirements include: Solid understanding in policy development, with experience in supply chain management Proven ability to build strong relationships with stakeholders at all levels Ability to understand and influence highly complex systems and situations to further a specific purpose. Ability to manage multiple programmes of work and associated deadlines. Desirable: Experience working within a healthcare setting, being able to understand and explain current systems, policies and processes across Britain Company Chemists' Association operate on a fully remote model, with quarterly team meetings in London. Murray McIntosh is proud to be an equal opportunity agency on behalf of its clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Mar 29, 2024
Full time
Murray McIntosh is delighted to have partnered with Company Chemists' Association, the trade association for large pharmacy operators in England, Scotland and Wales. They are searching for a dynamic policy professional to join them in their vision that everyone, everywhere, can benefit from world class healthcare and wellbeing services provided by their community pharmacy. In a newly created function, this role will lead their medicine supply programme, looking holistically at existing legislation and systems, as well as the influence on future demands across the supply chain in accordance with net zero. Key responsibilities will include: Effectively managing the production and use of CCA policy positions and associated programmes of work for the benefit of its members. Representing and expressing the position of the CCA at various events, meetings and on external working groups or committees. Working alongside the Chairs of CCA working groups, ensuring that plans and activities deliver to the overall company business plan. Proactively establishing and managing effective relationships with external stakeholders. Requirements include: Solid understanding in policy development, with experience in supply chain management Proven ability to build strong relationships with stakeholders at all levels Ability to understand and influence highly complex systems and situations to further a specific purpose. Ability to manage multiple programmes of work and associated deadlines. Desirable: Experience working within a healthcare setting, being able to understand and explain current systems, policies and processes across Britain Company Chemists' Association operate on a fully remote model, with quarterly team meetings in London. Murray McIntosh is proud to be an equal opportunity agency on behalf of its clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Emergency Call Handler - 28 hours per week We are looking for more heroes who make a difference to people's lives on a daily basis. Are you an Enthusiastic, Motivated, Caring and a flexible team-player who has what it takes to remain calm and customer- focused under pressure? We have an amazing opportunity for Emergency Call Handlers to work as part of our dedicated Resolution teamhandling alarm calls in a 24/7/365 alarm monitoring centre supporting a diverse and largely vulnerable customer base. Within this role you will play a critical role in our response to both emergency and non-emergency calls, providing an essential, life-saving service to our customers. We have a great culture and support and value our staff and customers. No two days are the same and we need someone who is flexible and can quickly adapt to changing situations with the ability to multi-task effectively, who is resilient and comfortable handling emotionally demanding calls to achieve positive outcomes for our customers. It's the responsibility of the Emergency Call Handlers to remain calm, whilst reassuring the customer and gaining all the vital information to manage the situation. You will need to be comfortable navigating systems and used to working to predefined processes. When you receive a call, you are responsible for recording the right information, sometimes under difficult circumstances and offering reassurance to the caller, while assessing the support they need. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the customers we serve every day. In return, you will receive a salary (based on a 28hr week) of £19,350, which is inclusive of location allowance. In addition, generous allowances are payable for weekend and unsociable hours - you will be expected to work within a rota which includes these periods. You'll work a mixture of early and late shifts between the hours of 7am and 10pm. As part of AXA Health, Taking Care provides around the clock support to over 110,000 customers through our personal alarm service, we give our customers the confidence to live safely, well and remain in the home they love. Chichester Careline is part of Taking Care based in Florence Road, Chichester PO19 7QU and provides around the clock support to vulnerable clients. Caring for our customers is at the heart of everything we do. We love what we do and are proud of the service we provide. To view our Values and Vision, click here. Start Date - Monday 1st April 2024 You will need to commit to an initial 4 weeks' training period (5 full days a week). When you leave training, you will continue to work in a supported environment in our control centre for a further 2 weeks with your fellow trainees, with a mentor available to assist you if needed. Having an open, approachable environment in our offices is really important to us, so our team of managers and shift leaders will continue to be available for support and guidance once you are working independently. What does the day in the life of our Emergency Call Handlers look like? No day is the same and we need someone to join us who can be flexible and adapt to changing situations with the ability to multi-task effectively, This is a varied and busy role and therefore an excellent telephone manner, flexibility and resilience are essential qualities we look for. To give you an idea a typical day as an Emergency Call Handler will involve Evaluating inbound calls from our customer's alarm systems and managing an appropriate response in accordance with company procedures. Assessing, controlling and arranging a swift and appropriate response to emergency situations by calling the fire, police or ambulance service Accurately recording details of all calls received and made using CRM system and other databases Making quick judgement calls based on the information provided by customers in traumatic and life endangering situations Checking during each call that the customer record is complete, relevant and up to date Development and Training our people is really important to us, however we will need you to have the following skills and experience to be able to perform the role. Experience of handling problems and difficult situations calmly and effectively under pressure Confident, professional and caring with a patient manner on the telephone Experience of dealing with Customers Experience in using various systems to keep records updated and use of Microsoft Packages Flexible and adaptable to change The ability to multitask and follow procedures with an inquisitive nature Able to demonstrate a high level of attention to detail Demonstrate previous experience in a care, customer service or call centre environment Experience of supporting/advising these groups is desirable The role will be subject to a Enhanced DBS check and reference checks, which will need to be carried out before you can commence working, in line with our security policy. We offer fantastic benefits including: 34 days holiday which is inclusive of bank holidays and your birthday off! Opportunity to partake in Shareplan Life Insurance and Medical Insurance Lite Wellness Programmes Long Service Awards, Discount Scheme, On-site Parking and Casual dress Cycle to Work Scheme Learning and Development Opportunities Hybrid Working - There may be the opportunity to work from home on some shifts once you have passed the six months' probation satisfactorily. We are open to speaking to people from all industries, if you would like to work for a business that really makes a difference to peoples lives, then we'd love to hear from you. Please click 'apply' today to be considered as our Emergency Call Handler
Mar 29, 2024
Full time
Emergency Call Handler - 28 hours per week We are looking for more heroes who make a difference to people's lives on a daily basis. Are you an Enthusiastic, Motivated, Caring and a flexible team-player who has what it takes to remain calm and customer- focused under pressure? We have an amazing opportunity for Emergency Call Handlers to work as part of our dedicated Resolution teamhandling alarm calls in a 24/7/365 alarm monitoring centre supporting a diverse and largely vulnerable customer base. Within this role you will play a critical role in our response to both emergency and non-emergency calls, providing an essential, life-saving service to our customers. We have a great culture and support and value our staff and customers. No two days are the same and we need someone who is flexible and can quickly adapt to changing situations with the ability to multi-task effectively, who is resilient and comfortable handling emotionally demanding calls to achieve positive outcomes for our customers. It's the responsibility of the Emergency Call Handlers to remain calm, whilst reassuring the customer and gaining all the vital information to manage the situation. You will need to be comfortable navigating systems and used to working to predefined processes. When you receive a call, you are responsible for recording the right information, sometimes under difficult circumstances and offering reassurance to the caller, while assessing the support they need. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the customers we serve every day. In return, you will receive a salary (based on a 28hr week) of £19,350, which is inclusive of location allowance. In addition, generous allowances are payable for weekend and unsociable hours - you will be expected to work within a rota which includes these periods. You'll work a mixture of early and late shifts between the hours of 7am and 10pm. As part of AXA Health, Taking Care provides around the clock support to over 110,000 customers through our personal alarm service, we give our customers the confidence to live safely, well and remain in the home they love. Chichester Careline is part of Taking Care based in Florence Road, Chichester PO19 7QU and provides around the clock support to vulnerable clients. Caring for our customers is at the heart of everything we do. We love what we do and are proud of the service we provide. To view our Values and Vision, click here. Start Date - Monday 1st April 2024 You will need to commit to an initial 4 weeks' training period (5 full days a week). When you leave training, you will continue to work in a supported environment in our control centre for a further 2 weeks with your fellow trainees, with a mentor available to assist you if needed. Having an open, approachable environment in our offices is really important to us, so our team of managers and shift leaders will continue to be available for support and guidance once you are working independently. What does the day in the life of our Emergency Call Handlers look like? No day is the same and we need someone to join us who can be flexible and adapt to changing situations with the ability to multi-task effectively, This is a varied and busy role and therefore an excellent telephone manner, flexibility and resilience are essential qualities we look for. To give you an idea a typical day as an Emergency Call Handler will involve Evaluating inbound calls from our customer's alarm systems and managing an appropriate response in accordance with company procedures. Assessing, controlling and arranging a swift and appropriate response to emergency situations by calling the fire, police or ambulance service Accurately recording details of all calls received and made using CRM system and other databases Making quick judgement calls based on the information provided by customers in traumatic and life endangering situations Checking during each call that the customer record is complete, relevant and up to date Development and Training our people is really important to us, however we will need you to have the following skills and experience to be able to perform the role. Experience of handling problems and difficult situations calmly and effectively under pressure Confident, professional and caring with a patient manner on the telephone Experience of dealing with Customers Experience in using various systems to keep records updated and use of Microsoft Packages Flexible and adaptable to change The ability to multitask and follow procedures with an inquisitive nature Able to demonstrate a high level of attention to detail Demonstrate previous experience in a care, customer service or call centre environment Experience of supporting/advising these groups is desirable The role will be subject to a Enhanced DBS check and reference checks, which will need to be carried out before you can commence working, in line with our security policy. We offer fantastic benefits including: 34 days holiday which is inclusive of bank holidays and your birthday off! Opportunity to partake in Shareplan Life Insurance and Medical Insurance Lite Wellness Programmes Long Service Awards, Discount Scheme, On-site Parking and Casual dress Cycle to Work Scheme Learning and Development Opportunities Hybrid Working - There may be the opportunity to work from home on some shifts once you have passed the six months' probation satisfactorily. We are open to speaking to people from all industries, if you would like to work for a business that really makes a difference to peoples lives, then we'd love to hear from you. Please click 'apply' today to be considered as our Emergency Call Handler
Manager, International Regulatory Affairs & Licensing, Project Kuiper Job ID: Amazon Kuiper Services Europe SARL, UK Branch - Q18 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The team defines and leads Project Kuiper's regulatory agenda. We operate worldwide, engaging with the ITU, regional regulatory organizations and national regulatory authorities. We enable and protect the use of spectrum and coordinate its use with other operators. We are responsible for gaining country access and for the licensing of facilities and services. We collaborate with associations, government agencies, multilateral organizations, and others on rules and regulations that are in the best interest of customers. We collaborate with technical, operations, public policy, business and public relations teams to optimize the customer's experience and enhance Kuiper's overall regulatory strategy. Key job responsibilities - Work with engineering, business, legal, and public policy professionals to execute the licensing strategy in countries throughout the EMEA region. - Identify and support business opportunities, and will work in close collaboration with the Lead, Licensing & Regulatory Affairs to align the licensing strategy with service availability and business priorities. - Manage complex regulatory projects dealing with satellite and spectrum regulations, communications services, and other issues involved with deploying a global satellite broadband constellation. - Have experience obtaining licenses for satellite systems, to include earth stations, user terminal equipment, spectrum, and the provision of services, and be familiar with regulatory agencies and frameworks in countries throughout the EMEA region. - Familiarity with regulatory agencies and frameworks in countries in the EMEA region, and be able to assess and, if necessary, improve regulatory frameworks in order to optimize Kuiper services to customers. - Engage cross-functionally with other professionals to define a licensing and policy direction that aligns with Kuiper objectives, and collaborate to advance objectives for the ITU World Radiocommunications Conferences at the national and regional levels. About the team This position will report to the Head of Global Licensing and work in close collaboration with the leads for Domestic Regulatory Affairs and International Regulatory. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree in electrical engineering or other relevant discipline (e.g., communications). - Experience related to spectrum management experience, securing licenses for the provision of telecommunications services and ensuring regulatory compliance at an international level. - Experience in the application of the ITU Radio Regulations and participation in WRC preparations, to include experience with regional telecommunications organizations. - General knowledge of satellite communications systems and services and regulatory framework. PREFERRED QUALIFICATIONS - Experience working with high-level government officials and collaborating with technical and non-technical teams. - Exceptional verbal and written communication skills - Ability to task and interpret analyses required to support licensing. - A self-starter who can take general direction and produce specific results. - Strong judgment and decision-making skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: October 13, 2023 (Updated about 1 month ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Mar 29, 2024
Full time
Manager, International Regulatory Affairs & Licensing, Project Kuiper Job ID: Amazon Kuiper Services Europe SARL, UK Branch - Q18 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The team defines and leads Project Kuiper's regulatory agenda. We operate worldwide, engaging with the ITU, regional regulatory organizations and national regulatory authorities. We enable and protect the use of spectrum and coordinate its use with other operators. We are responsible for gaining country access and for the licensing of facilities and services. We collaborate with associations, government agencies, multilateral organizations, and others on rules and regulations that are in the best interest of customers. We collaborate with technical, operations, public policy, business and public relations teams to optimize the customer's experience and enhance Kuiper's overall regulatory strategy. Key job responsibilities - Work with engineering, business, legal, and public policy professionals to execute the licensing strategy in countries throughout the EMEA region. - Identify and support business opportunities, and will work in close collaboration with the Lead, Licensing & Regulatory Affairs to align the licensing strategy with service availability and business priorities. - Manage complex regulatory projects dealing with satellite and spectrum regulations, communications services, and other issues involved with deploying a global satellite broadband constellation. - Have experience obtaining licenses for satellite systems, to include earth stations, user terminal equipment, spectrum, and the provision of services, and be familiar with regulatory agencies and frameworks in countries throughout the EMEA region. - Familiarity with regulatory agencies and frameworks in countries in the EMEA region, and be able to assess and, if necessary, improve regulatory frameworks in order to optimize Kuiper services to customers. - Engage cross-functionally with other professionals to define a licensing and policy direction that aligns with Kuiper objectives, and collaborate to advance objectives for the ITU World Radiocommunications Conferences at the national and regional levels. About the team This position will report to the Head of Global Licensing and work in close collaboration with the leads for Domestic Regulatory Affairs and International Regulatory. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree in electrical engineering or other relevant discipline (e.g., communications). - Experience related to spectrum management experience, securing licenses for the provision of telecommunications services and ensuring regulatory compliance at an international level. - Experience in the application of the ITU Radio Regulations and participation in WRC preparations, to include experience with regional telecommunications organizations. - General knowledge of satellite communications systems and services and regulatory framework. PREFERRED QUALIFICATIONS - Experience working with high-level government officials and collaborating with technical and non-technical teams. - Exceptional verbal and written communication skills - Ability to task and interpret analyses required to support licensing. - A self-starter who can take general direction and produce specific results. - Strong judgment and decision-making skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: October 13, 2023 (Updated about 1 month ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. Reporting to the Head of New Business Ventures, the Director of SEI Venture Studio is a key leader and member of our team. This role is not just about investment; it's about unlocking the true commercial and strategic value of our investments and driving growth and learning for the organization. You will build a strong and diverse network of market experts, advisors and partners. You will accelerate value creation by providing our portfolio companies with essential tools, resources, access to talent, data, distribution, and channel partnerships. If you are a catalyst for profitable growth, highly collaborative, strategic and excel at execution in complex situations, we invite you to apply. What You Will Do: Strategic Venture Management: Source, develop, invest in and execute on a strong pipeline of companies aligned with SEI's mission and strategic focus areas. Portfolio should unlock unique value, impact, and opportunities for learning and growth for the market and our organization. Leverage key assets including funding, resources, ecosystem, and distribution networks. Value Realization and Growth Acceleration: See and seize opportunities for value creation and realization, grounded in what the market needs or will need. Maximize return, learning and growth for SEI. Assess and test market entry strategies for new business ideas and potential M&A investments. Build expertise, capacity and agility by creating and developing a strong external network of entrepreneurs, advisors, partners and investors. Team Leadership and Development: Ensure your team feel included, valued and empowered. Provide team members with the right level of challenge, opportunities, and coaching to achieve their goals and career ambitions. Exemplify and foster a culture of entrepreneurialism, curiosity, vulnerability, collaboration, trust, and excellence within the team. Decentralize decision-making with accountability. Provide opportunities for SEI talent to engage with our partners and companies we invest in, on projects, as mentors or advisors and where appropriate, for Board or Board observer roles. Source diverse talent from the market to build expertise in emerging areas of opportunity. Organizational Collaboration and Trust Building: Lead with an enterprise mindset, as an integral part of the wider team and organization. Challenge the status quo in a way that brings others along. Anticipate and proactively and address areas of potential friction. Build deep relationships with business, operational, people, product, technology, legal, risk, marketing and sales teams across the organization, helping them clearly see the potential of our investments and aligning with their needs to define a plan and execute seamlessly. Performance Metrics and Reporting: Proactively set leading indicators and key performance metrics, and report regularly, clearly and at the right level across the organization to all stakeholders, on portfolio, pipeline, strategic alignment, progress on execution and commercialization, engagement of the community, return on investment, impact, value creation, key opportunities and risks. Requirements: Bachelor's degree in Marketing, Business, Finance or a related field; or equivalent experience preferred. Master's degree is a plus. 8-10 years of experience in operating businesses, corporate venture capital, technology or financial services funds, strategic investments, corporate development or partnerships. Proficient in developing financial models, conducting investment analysis and performing comprehensive due diligence Expert at unlocking commercial opportunities, new business models and market strategies. Prior business leadership and P&L experience is strongly preferred. Deep understanding of market innovation, startup dynamics and emerging technologies. Solid network, reputation and deep relationships across startup, venture and investment ecosystem. Experience in creating and nurturing successful partnerships. Demonstrated strategic thinking and execution - a catalyst who brings others with them. Established reputation for excellent team leadership, empowerment, and people development. How you show up: Strong Belief in Mission Open, Adaptable, Vulnerable Curious and Introspective - Lifelong learner Collaborative, Grounded Leader Operator with a Bias to Action Catalyst - Change maker and Connector Relentlessly Commercial, Invested in SEI's growth Why join us? Be a founding member of a team at the forefront of growth and learning. Contribute to impactful initiatives that shape the future of wealth. A culture that values openness, adaptability, and collaborative leadership. A commitment to your professional growth and continuous learning. Ready to Make an Impact? Join us as and be a part of our journey in shaping the future of wealth. Apply now to bring your expertise, insights, and energy to our frontier team! We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Mar 29, 2024
Full time
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. Reporting to the Head of New Business Ventures, the Director of SEI Venture Studio is a key leader and member of our team. This role is not just about investment; it's about unlocking the true commercial and strategic value of our investments and driving growth and learning for the organization. You will build a strong and diverse network of market experts, advisors and partners. You will accelerate value creation by providing our portfolio companies with essential tools, resources, access to talent, data, distribution, and channel partnerships. If you are a catalyst for profitable growth, highly collaborative, strategic and excel at execution in complex situations, we invite you to apply. What You Will Do: Strategic Venture Management: Source, develop, invest in and execute on a strong pipeline of companies aligned with SEI's mission and strategic focus areas. Portfolio should unlock unique value, impact, and opportunities for learning and growth for the market and our organization. Leverage key assets including funding, resources, ecosystem, and distribution networks. Value Realization and Growth Acceleration: See and seize opportunities for value creation and realization, grounded in what the market needs or will need. Maximize return, learning and growth for SEI. Assess and test market entry strategies for new business ideas and potential M&A investments. Build expertise, capacity and agility by creating and developing a strong external network of entrepreneurs, advisors, partners and investors. Team Leadership and Development: Ensure your team feel included, valued and empowered. Provide team members with the right level of challenge, opportunities, and coaching to achieve their goals and career ambitions. Exemplify and foster a culture of entrepreneurialism, curiosity, vulnerability, collaboration, trust, and excellence within the team. Decentralize decision-making with accountability. Provide opportunities for SEI talent to engage with our partners and companies we invest in, on projects, as mentors or advisors and where appropriate, for Board or Board observer roles. Source diverse talent from the market to build expertise in emerging areas of opportunity. Organizational Collaboration and Trust Building: Lead with an enterprise mindset, as an integral part of the wider team and organization. Challenge the status quo in a way that brings others along. Anticipate and proactively and address areas of potential friction. Build deep relationships with business, operational, people, product, technology, legal, risk, marketing and sales teams across the organization, helping them clearly see the potential of our investments and aligning with their needs to define a plan and execute seamlessly. Performance Metrics and Reporting: Proactively set leading indicators and key performance metrics, and report regularly, clearly and at the right level across the organization to all stakeholders, on portfolio, pipeline, strategic alignment, progress on execution and commercialization, engagement of the community, return on investment, impact, value creation, key opportunities and risks. Requirements: Bachelor's degree in Marketing, Business, Finance or a related field; or equivalent experience preferred. Master's degree is a plus. 8-10 years of experience in operating businesses, corporate venture capital, technology or financial services funds, strategic investments, corporate development or partnerships. Proficient in developing financial models, conducting investment analysis and performing comprehensive due diligence Expert at unlocking commercial opportunities, new business models and market strategies. Prior business leadership and P&L experience is strongly preferred. Deep understanding of market innovation, startup dynamics and emerging technologies. Solid network, reputation and deep relationships across startup, venture and investment ecosystem. Experience in creating and nurturing successful partnerships. Demonstrated strategic thinking and execution - a catalyst who brings others with them. Established reputation for excellent team leadership, empowerment, and people development. How you show up: Strong Belief in Mission Open, Adaptable, Vulnerable Curious and Introspective - Lifelong learner Collaborative, Grounded Leader Operator with a Bias to Action Catalyst - Change maker and Connector Relentlessly Commercial, Invested in SEI's growth Why join us? Be a founding member of a team at the forefront of growth and learning. Contribute to impactful initiatives that shape the future of wealth. A culture that values openness, adaptability, and collaborative leadership. A commitment to your professional growth and continuous learning. Ready to Make an Impact? Join us as and be a part of our journey in shaping the future of wealth. Apply now to bring your expertise, insights, and energy to our frontier team! We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Head of Commercialisation (Retail Portfolio) Reporting to: Commercial Director Salary: Up to £80K plus bonus ROLE PURPOSE We are looking for a special person to join our Commercial Team and develop our retail portfolio, including retail, food and beverage, advertising, vending and commercial partnerships. This is a unique opportunity to lead a team in curating a world class offer, taking on strategy design and implementation, enhancing income and elevating our reputation and customer experience. You ll own the retail master plan, working with some of the UK s leading brands and operators to deliver a unique offer for our clients that meets the needs of the business. We are looking for an experienced Head of Commercialisation who can demonstrate they have developed retail strategies, possess a strong understanding the UK Retail and Restaurant market, and can leverage commercial tenders and performance management in order to drive revenue growth and profitability. PRINCIPAL RESPONSIBILITIES - Create, implement and develop the Retail master plan in line with the wider business strategy. - Responsible for the Retail management team, coaching and empowering them, creating a culture of accountability, engagement and high performance. - Connect the reimagination and delivery of the retail and customer offer in terms of design, finish, features, choice and performance, ensuring it retains and elevates its reputation and experience. - Cultivate and maintain strong relationships with existing and target partners, ensuring a robust pipeline of retail opportunities. - Develop and implement strategic plans to drive revenue and growth from the airports retail, catering and advertising portfolio, ensuring financial targets are met. - Maximise commercial opportunities with business partners and to mitigate risks, at a local, regional and Head Office level. - Champion change and continuous improvement, driving improvements focussed on income growth and customer experience. - Be responsible for effective contract negotiations and implementation for new and renewed retail, catering contracts and ancillary commercial products, ensuring maximum return on investment. - Oversee the opex and capex budgets within the role remit, and present reports, business cases and capital expenditure requests for projects aimed at enhancing our offering. - Represent the business at industry meetings and develop effective relationships with key stakeholders at internal, local, regional and national level to understand their needs, ensuring best practice and delivery of a leading offer. What we are looking for You will have - Demonstrable experience in a senior commercial role with responsibility for developing strategy and proven ability to develop commercial strategies that drive revenue growth and profitability. - Experience in leading a team, coaching, and developing others to achieve high levels of performance. - Confident relationship builder, across multiple functions and levels, with the ability to manage and influence multiple stakeholders. - Ability to interpret and understand detailed analytical data and market conditions to make sound decisions based on this analysis. - Demonstrable experience in implementing change and new procedures effectively and collating and presenting business cases with clarity and confidence. - Experience effectively managing tender processes and contract negotiations at a senior level. - Organisational, planning and prioritisation skills with the ability to juggle multiple challenges and initiatives at any one time, without compromising accuracy or attention to detail. - IT savvy with the ability to analyse and utilise MI/BI to identify opportunities for innovation and income, and mitigate risk Even better - Experience in an operational retail role with an understanding of the challenges and strategies to overcome them.
Mar 28, 2024
Full time
Head of Commercialisation (Retail Portfolio) Reporting to: Commercial Director Salary: Up to £80K plus bonus ROLE PURPOSE We are looking for a special person to join our Commercial Team and develop our retail portfolio, including retail, food and beverage, advertising, vending and commercial partnerships. This is a unique opportunity to lead a team in curating a world class offer, taking on strategy design and implementation, enhancing income and elevating our reputation and customer experience. You ll own the retail master plan, working with some of the UK s leading brands and operators to deliver a unique offer for our clients that meets the needs of the business. We are looking for an experienced Head of Commercialisation who can demonstrate they have developed retail strategies, possess a strong understanding the UK Retail and Restaurant market, and can leverage commercial tenders and performance management in order to drive revenue growth and profitability. PRINCIPAL RESPONSIBILITIES - Create, implement and develop the Retail master plan in line with the wider business strategy. - Responsible for the Retail management team, coaching and empowering them, creating a culture of accountability, engagement and high performance. - Connect the reimagination and delivery of the retail and customer offer in terms of design, finish, features, choice and performance, ensuring it retains and elevates its reputation and experience. - Cultivate and maintain strong relationships with existing and target partners, ensuring a robust pipeline of retail opportunities. - Develop and implement strategic plans to drive revenue and growth from the airports retail, catering and advertising portfolio, ensuring financial targets are met. - Maximise commercial opportunities with business partners and to mitigate risks, at a local, regional and Head Office level. - Champion change and continuous improvement, driving improvements focussed on income growth and customer experience. - Be responsible for effective contract negotiations and implementation for new and renewed retail, catering contracts and ancillary commercial products, ensuring maximum return on investment. - Oversee the opex and capex budgets within the role remit, and present reports, business cases and capital expenditure requests for projects aimed at enhancing our offering. - Represent the business at industry meetings and develop effective relationships with key stakeholders at internal, local, regional and national level to understand their needs, ensuring best practice and delivery of a leading offer. What we are looking for You will have - Demonstrable experience in a senior commercial role with responsibility for developing strategy and proven ability to develop commercial strategies that drive revenue growth and profitability. - Experience in leading a team, coaching, and developing others to achieve high levels of performance. - Confident relationship builder, across multiple functions and levels, with the ability to manage and influence multiple stakeholders. - Ability to interpret and understand detailed analytical data and market conditions to make sound decisions based on this analysis. - Demonstrable experience in implementing change and new procedures effectively and collating and presenting business cases with clarity and confidence. - Experience effectively managing tender processes and contract negotiations at a senior level. - Organisational, planning and prioritisation skills with the ability to juggle multiple challenges and initiatives at any one time, without compromising accuracy or attention to detail. - IT savvy with the ability to analyse and utilise MI/BI to identify opportunities for innovation and income, and mitigate risk Even better - Experience in an operational retail role with an understanding of the challenges and strategies to overcome them.
Ernest Gordon Recruitment Limited
Gloucester, Gloucestershire
Customer Service (Aviation) 25,000 - 30,000 + Monday - Friday + Brilliant Training Opportunities + Progression Available + Company Bonus Gloucester Are you an organised and enthusiastic individual with a background in customer service looking to jump into a position where your brilliant customer service techniques combined with the outstanding training that the company will provide, will make you a force to be reckoned with? On offer is the opportunity to join a small yet very successful company who provide a comprehensive Spares & Logistics support service to both Civil & Military operators, operating both Fixed & Rotary Wing Platforms. The company started up over 25 years ago and are looking for an extra pair of hands to join the team of experts, ensuring their excellent reputation is upheld whilst workload is increasing. In this role you will be responsible for managing customer enquiries, formulating quotations, processing orders and coordinating dispatches. You will be using your exceptional customer service skills to ensure the customer journey is smooth each time. This role would suit an enthusiastic and 'can-do' individual looking to take the next step in their customer service career. The role: Dealing with incoming customer enquiries whilst managing current orders, providing a premium customer service approach to ensure each clients journey is flawless Ensuring accurate quotes are provided to the clients efficiently and consulting with customers and suppliers when more complex orders come in Monitoring all inboxes and phone lines daily to maximize the companies business opportunities The person: Customer Service background essential Key Words: Aviation, Customer Services, Sales Assistant, Helicopter, Plane, Gloucester Reference: BBBH12687 Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 28, 2024
Full time
Customer Service (Aviation) 25,000 - 30,000 + Monday - Friday + Brilliant Training Opportunities + Progression Available + Company Bonus Gloucester Are you an organised and enthusiastic individual with a background in customer service looking to jump into a position where your brilliant customer service techniques combined with the outstanding training that the company will provide, will make you a force to be reckoned with? On offer is the opportunity to join a small yet very successful company who provide a comprehensive Spares & Logistics support service to both Civil & Military operators, operating both Fixed & Rotary Wing Platforms. The company started up over 25 years ago and are looking for an extra pair of hands to join the team of experts, ensuring their excellent reputation is upheld whilst workload is increasing. In this role you will be responsible for managing customer enquiries, formulating quotations, processing orders and coordinating dispatches. You will be using your exceptional customer service skills to ensure the customer journey is smooth each time. This role would suit an enthusiastic and 'can-do' individual looking to take the next step in their customer service career. The role: Dealing with incoming customer enquiries whilst managing current orders, providing a premium customer service approach to ensure each clients journey is flawless Ensuring accurate quotes are provided to the clients efficiently and consulting with customers and suppliers when more complex orders come in Monitoring all inboxes and phone lines daily to maximize the companies business opportunities The person: Customer Service background essential Key Words: Aviation, Customer Services, Sales Assistant, Helicopter, Plane, Gloucester Reference: BBBH12687 Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.