Planner / Scheduler / Administrator Birmingham - Office Based in Tyseley 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tyseley working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tyseley Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Apr 19, 2024
Full time
Planner / Scheduler / Administrator Birmingham - Office Based in Tyseley 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tyseley working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tyseley Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Location: Luton (1 day per week onsite) Duration: 12 month contract Rate: 78ph UMB (Inside IR35) Job specification: Our client is looking for a security engineer with expertise in developing and maintaining product security management systems for defence and government customers. This position will report to the Head of Product Security and will take responsibility for all security aspects of product design, development, verification and maintenance through all phases of the product lifecycle. The role will focus on undertaking security risk assessments for products, preparing security risk mitigation plans, deriving security requirements and working with product development teams to design, implement and maintain appropriate security controls. Key Responsibility Areas: The successful candidate will report to the Head of Product Security (ISP) and be responsible for providing security advice to product development teams in a range areas including: Production of Security Managements Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security Review and maintain corporate product security policies. Deliver product security training to project engineering teams. Skills, Qualifications & Knowledge Required: Experience in the development of security solutions for a military &/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Registered NCSC certified professional at senior level or above, or NCSC recognised qualification, e.g. ISC2Certified Information System Security Professional. Knowledge of UK/NATO Information Assurance standards, procedures & systems, including Government Functional Standard GovS 007: Security, HMG IS1&2, ISO27000 series standards, NIST SP800 series standards, JSP440, JSP604, guidance material provided by NCSC, CPNI and NIST. Practical experience of producing Security Accreditation documentation Practical experience of NCSC and Common Criteria security evaluation techniques. Knowledge of current crypto technologies and key management systems Model Base System Engineering (MBSE) knowledge Understanding operating systems, firmware and software security controls and how to apply them. Understanding of existing, current and emerging technologies including cloud, virtualisation and web Excellent verbal & written communication skills. Good team worker with ability to influence and motivate. Positive attitude and drive to improve the business. Ability to obtain SC clearance with UK-eyes only caveat. Enterprise Security Architectures (SABSA, MODAF). Desirable: DV Clearance. Knowledge of Quantum Cryptography & Quantum Key management. Current threat intelligence awareness. Knowledge of NATO security policy, risk management and Accreditation. Understanding of the role of advisory boards within the UK Government or NATO for security.
Apr 19, 2024
Contractor
Location: Luton (1 day per week onsite) Duration: 12 month contract Rate: 78ph UMB (Inside IR35) Job specification: Our client is looking for a security engineer with expertise in developing and maintaining product security management systems for defence and government customers. This position will report to the Head of Product Security and will take responsibility for all security aspects of product design, development, verification and maintenance through all phases of the product lifecycle. The role will focus on undertaking security risk assessments for products, preparing security risk mitigation plans, deriving security requirements and working with product development teams to design, implement and maintain appropriate security controls. Key Responsibility Areas: The successful candidate will report to the Head of Product Security (ISP) and be responsible for providing security advice to product development teams in a range areas including: Production of Security Managements Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incident management teams during incident/crisis situations in conjunction with Head of Product Security Review and maintain corporate product security policies. Deliver product security training to project engineering teams. Skills, Qualifications & Knowledge Required: Experience in the development of security solutions for a military &/or commercial products and systems. Graduate degree in relevant engineering, computing or related scientific discipline, and/or evidence of further professional study. Registered NCSC certified professional at senior level or above, or NCSC recognised qualification, e.g. ISC2Certified Information System Security Professional. Knowledge of UK/NATO Information Assurance standards, procedures & systems, including Government Functional Standard GovS 007: Security, HMG IS1&2, ISO27000 series standards, NIST SP800 series standards, JSP440, JSP604, guidance material provided by NCSC, CPNI and NIST. Practical experience of producing Security Accreditation documentation Practical experience of NCSC and Common Criteria security evaluation techniques. Knowledge of current crypto technologies and key management systems Model Base System Engineering (MBSE) knowledge Understanding operating systems, firmware and software security controls and how to apply them. Understanding of existing, current and emerging technologies including cloud, virtualisation and web Excellent verbal & written communication skills. Good team worker with ability to influence and motivate. Positive attitude and drive to improve the business. Ability to obtain SC clearance with UK-eyes only caveat. Enterprise Security Architectures (SABSA, MODAF). Desirable: DV Clearance. Knowledge of Quantum Cryptography & Quantum Key management. Current threat intelligence awareness. Knowledge of NATO security policy, risk management and Accreditation. Understanding of the role of advisory boards within the UK Government or NATO for security.
Teacher of Business Studies + TLRs available Business Studies Teacher Bromley Outer London MPS1 - UPS Business Studies ECT welcome to apply Permanent, Full-time September 2024 In the heart of Bromley, an 'Outstanding' Secondary School are on the hunt for a Teacher of Business Studies for a September 2024 start. This is a permanent, and full-time contract. The Head Teacher is looking for an ambitious Teacher of Business Studies who is keen to add value to an expanding Business Studies department. The school is renowned for their supportive SLT, and impressive Progress 8 results across all subjects. The school are well invested into the Education sector setting new teaching practices, as well as training their own and new staff. It's an exciting time at the school! This is a fantastic opportunity for an experienced Teacher of Business Studies or a newly qualified Teacher of Business Studies ECT. Experienced Teacher of Business Studies can take on a TLR such as KS3 Coordinator, Pastoral Responsibility, 2iC, HOD and more. Early Career Teacher of Business Studies (ECT) will be enrolled onto the schools very own bespoke ECT induction, as well as work alongside a range of young & experienced Teacher of Business Studies. Does this sound like the Teacher of Business Studies +TLRs for you? If so, please read on below to find out further information! JOB DESCRIPTION Teacher of Business Studies Inspiring and motivating the younger generation Working alongside a team of fantastic Teacher of Business Studies TLR Opportunities:KS3 Coordinator and Pastoral Responsibilities ECTs welcome:1:1 Mentor, bespoke ECT induction, In & out of house training and more September 2024 - Full Time & Permanent Teacher of Business Studies salary expectations: Outer London MPS1-UPS3 + TLR (Size depending on experience) Located in the Borough of Bromley PERSON SPECIFICATION Must have UK QTS or be in the process of gaining Strong academics across the board - Degree, A Levels and GCSEs Must be meeting the 8 Teaching Standards to a 'Good or Outstanding' level You must be able to work as part of a large team of Teacher of Business Studies Must be willing to listen to feedback SCHOOL DETAILS Graded 'Outstanding' in latest Ofsted report Impressive Progress 8 results Modern & creative facilities throughout Impeccable behaviour throughout the school Plenty of additional support in class from graduate Teaching Assistants Carpark onsite If you are interested in this Business Studies & Economics Teacher opportunity, tours & interviews can be arranged ASAP. Apply for this Business Studies & Economics Teacher opportunity by sending your CV to Chloe at Clarus Education. Only shortlisted candidates will be contacted, typically within 12hs. We are committed to the promotion of equal opportunities and diversity and are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Apr 19, 2024
Full time
Teacher of Business Studies + TLRs available Business Studies Teacher Bromley Outer London MPS1 - UPS Business Studies ECT welcome to apply Permanent, Full-time September 2024 In the heart of Bromley, an 'Outstanding' Secondary School are on the hunt for a Teacher of Business Studies for a September 2024 start. This is a permanent, and full-time contract. The Head Teacher is looking for an ambitious Teacher of Business Studies who is keen to add value to an expanding Business Studies department. The school is renowned for their supportive SLT, and impressive Progress 8 results across all subjects. The school are well invested into the Education sector setting new teaching practices, as well as training their own and new staff. It's an exciting time at the school! This is a fantastic opportunity for an experienced Teacher of Business Studies or a newly qualified Teacher of Business Studies ECT. Experienced Teacher of Business Studies can take on a TLR such as KS3 Coordinator, Pastoral Responsibility, 2iC, HOD and more. Early Career Teacher of Business Studies (ECT) will be enrolled onto the schools very own bespoke ECT induction, as well as work alongside a range of young & experienced Teacher of Business Studies. Does this sound like the Teacher of Business Studies +TLRs for you? If so, please read on below to find out further information! JOB DESCRIPTION Teacher of Business Studies Inspiring and motivating the younger generation Working alongside a team of fantastic Teacher of Business Studies TLR Opportunities:KS3 Coordinator and Pastoral Responsibilities ECTs welcome:1:1 Mentor, bespoke ECT induction, In & out of house training and more September 2024 - Full Time & Permanent Teacher of Business Studies salary expectations: Outer London MPS1-UPS3 + TLR (Size depending on experience) Located in the Borough of Bromley PERSON SPECIFICATION Must have UK QTS or be in the process of gaining Strong academics across the board - Degree, A Levels and GCSEs Must be meeting the 8 Teaching Standards to a 'Good or Outstanding' level You must be able to work as part of a large team of Teacher of Business Studies Must be willing to listen to feedback SCHOOL DETAILS Graded 'Outstanding' in latest Ofsted report Impressive Progress 8 results Modern & creative facilities throughout Impeccable behaviour throughout the school Plenty of additional support in class from graduate Teaching Assistants Carpark onsite If you are interested in this Business Studies & Economics Teacher opportunity, tours & interviews can be arranged ASAP. Apply for this Business Studies & Economics Teacher opportunity by sending your CV to Chloe at Clarus Education. Only shortlisted candidates will be contacted, typically within 12hs. We are committed to the promotion of equal opportunities and diversity and are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
FIeld service Coordinator/planner/scheduler Location: Whiteley, Hampshire Salary: 23,000 - 25,000 per annum Hours: Full-Time, Monday to Friday, 08:00am - 16:30pm Benefits: Holiday Accrual: 28 days, including bank holidays, increasing up to 33 days with years of service Share Options: Offered each year Employee Discount: 35% Employee discount Private Pension Scheme: Aviva private pension Our client is the electronic security division of the group, engaged in the consultation, design, supply, installation, maintenance and servicing of bespoke integrated CCTV, Intruder alarm, fire alarm, access control and revenue parking systems. We are seeking a dedicated and motivated Coordinator/schueduler to join our electronic security division in Whiteley. This role presents an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The primary focus of this position is to ensure coordination, Planning and scheduling of appointments, communication with customers and servicing, maintenance and repairs for field engineers, through accurate data management within our systems Key Responsibilities: Schedule and manage appointments efficiently. Communicate professionally and courteously with customers to address their inquiries and concerns. Accurately capture and input information from customers and engineers into our systems. Proactively identify and resolve issues to ensure smooth operations. Ensure all communication, whether written or verbal, is conducted in a friendly and understandable manner. Assist field engineers by taking calls and coordinating their schedules and Planning their routes/jobs. Coordinate the procurement of necessary parts for jobs. Utilize service desk scheduling experience to optimize workflow. Previous experience in facilities management or a similar environment is desirable. Requirements: Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficiency in using technology and computer systems. Ability to work effectively in a team environment. Prior experience in a customer-facing role is advantageous. Demonstrated problem-solving skills. If you are passionate about providing outstanding customer service, possess a positive attitude, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join our team and become part of a company dedicated to excellence in electronic fire and security solutions. To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Apr 19, 2024
Full time
FIeld service Coordinator/planner/scheduler Location: Whiteley, Hampshire Salary: 23,000 - 25,000 per annum Hours: Full-Time, Monday to Friday, 08:00am - 16:30pm Benefits: Holiday Accrual: 28 days, including bank holidays, increasing up to 33 days with years of service Share Options: Offered each year Employee Discount: 35% Employee discount Private Pension Scheme: Aviva private pension Our client is the electronic security division of the group, engaged in the consultation, design, supply, installation, maintenance and servicing of bespoke integrated CCTV, Intruder alarm, fire alarm, access control and revenue parking systems. We are seeking a dedicated and motivated Coordinator/schueduler to join our electronic security division in Whiteley. This role presents an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The primary focus of this position is to ensure coordination, Planning and scheduling of appointments, communication with customers and servicing, maintenance and repairs for field engineers, through accurate data management within our systems Key Responsibilities: Schedule and manage appointments efficiently. Communicate professionally and courteously with customers to address their inquiries and concerns. Accurately capture and input information from customers and engineers into our systems. Proactively identify and resolve issues to ensure smooth operations. Ensure all communication, whether written or verbal, is conducted in a friendly and understandable manner. Assist field engineers by taking calls and coordinating their schedules and Planning their routes/jobs. Coordinate the procurement of necessary parts for jobs. Utilize service desk scheduling experience to optimize workflow. Previous experience in facilities management or a similar environment is desirable. Requirements: Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficiency in using technology and computer systems. Ability to work effectively in a team environment. Prior experience in a customer-facing role is advantageous. Demonstrated problem-solving skills. If you are passionate about providing outstanding customer service, possess a positive attitude, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join our team and become part of a company dedicated to excellence in electronic fire and security solutions. To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
An exciting opportunity has become available with one of our established clients, an internationally renowned FMCG brand, for a Front of House Coordinator to join the team in Leeds on a permanent basis. This is a superb opportunity open on experience; whether you are experienced in Reception or Administration, or entry-level/graduate looking to gain strong commercial experience and exposure within an international business. Our client offers excellent development opportunities and you will be encouraged to grow within the business, with this role offering a 'foot in the door' to a superb multinational organisation. As a Front of House Coordinator, you will play a crucial role in ensuring the smooth and professional operation of all customer-facing areas. You will be the face of the company, responsible for delivering an outstanding visitor experience and representing the brand's values. Your primary focus will be on meeting and greeting visitors, setting up meeting areas, managing meeting rooms, and providing hospitality services. Additionally, you will handle various administrative tasks to support the Office Manager and contribute to the overall efficiency of the office. Duties and Responsibilities of the Front of House Coordinator: Offer a positive and welcoming service to all visitors, meeting and greeting, ensuring a warm and professional impression of the company. Set up meeting areas and coordinating all meeting rooms, maintaining high standards and availability of necessary equipment. Manage compliance with Health & Safety Visitor and Contractor procedures. Handle telephone calls, messages, and emails in a prompt and professional manner. Assist with general office facilities and building maintenance. Oversee the post room, managing incoming and outgoing post, parcels, and courier services. Assist in booking of meetings and travel arrangements. Raise Purchase Orders using the SAP system. Provide administrative support to the Office Manager and assist with ad-hoc tasks as required. Skills and Attributes Required for the Front of House Coordinator: Previous front of house and administration experience is preferred, whether that be in an office, hospitality, or retail setting. Professional and friendly demeanor, passionate about offering a welcoming visitor experience. IT literate, familiar with Microsoft Office. Good administrative and organisational skills. Excellent communication skills. Proactive and self-motivated, with a "Can Do" mentality. Team player with a sense of responsibility and ownership. Solutions focussed, understanding customer needs and ensuring solutions are offered. Please note: this role is on the outskirts of Leeds, and whilst it is easily accessible via public transport, our client is ideally looking for a car driver. If you are enthusiastic about representing an internationally renowned FMCG brand, contributing to a positive visitor experience, and securing a role that offers a fantastic springboard into a long-term career, please submit your CV immediately to be considered!
Apr 19, 2024
Full time
An exciting opportunity has become available with one of our established clients, an internationally renowned FMCG brand, for a Front of House Coordinator to join the team in Leeds on a permanent basis. This is a superb opportunity open on experience; whether you are experienced in Reception or Administration, or entry-level/graduate looking to gain strong commercial experience and exposure within an international business. Our client offers excellent development opportunities and you will be encouraged to grow within the business, with this role offering a 'foot in the door' to a superb multinational organisation. As a Front of House Coordinator, you will play a crucial role in ensuring the smooth and professional operation of all customer-facing areas. You will be the face of the company, responsible for delivering an outstanding visitor experience and representing the brand's values. Your primary focus will be on meeting and greeting visitors, setting up meeting areas, managing meeting rooms, and providing hospitality services. Additionally, you will handle various administrative tasks to support the Office Manager and contribute to the overall efficiency of the office. Duties and Responsibilities of the Front of House Coordinator: Offer a positive and welcoming service to all visitors, meeting and greeting, ensuring a warm and professional impression of the company. Set up meeting areas and coordinating all meeting rooms, maintaining high standards and availability of necessary equipment. Manage compliance with Health & Safety Visitor and Contractor procedures. Handle telephone calls, messages, and emails in a prompt and professional manner. Assist with general office facilities and building maintenance. Oversee the post room, managing incoming and outgoing post, parcels, and courier services. Assist in booking of meetings and travel arrangements. Raise Purchase Orders using the SAP system. Provide administrative support to the Office Manager and assist with ad-hoc tasks as required. Skills and Attributes Required for the Front of House Coordinator: Previous front of house and administration experience is preferred, whether that be in an office, hospitality, or retail setting. Professional and friendly demeanor, passionate about offering a welcoming visitor experience. IT literate, familiar with Microsoft Office. Good administrative and organisational skills. Excellent communication skills. Proactive and self-motivated, with a "Can Do" mentality. Team player with a sense of responsibility and ownership. Solutions focussed, understanding customer needs and ensuring solutions are offered. Please note: this role is on the outskirts of Leeds, and whilst it is easily accessible via public transport, our client is ideally looking for a car driver. If you are enthusiastic about representing an internationally renowned FMCG brand, contributing to a positive visitor experience, and securing a role that offers a fantastic springboard into a long-term career, please submit your CV immediately to be considered!
Our client are a leading utilities and infastructire business whow are going through an exciting period of investement, growth and change. They are looking for a Sales Manager to support the Head of Water Scotland and develop & execute the business growth strategy. Job Purpose: This role will report into the Head of Water Scotland and has the key responsibility to manage the business development requirements for the Water Scotland business area to ensure key client growth and continued success in the development of new business and new client contracts. The role holder will be responsible for the retention of existing clients, and the onboarding of new clients in both the regulated and non-regulated water markets, ensuring an efficient and effective interaction with the Operational teams. The role holder will effectively manage the stakeholder relationships across the Scotland Key Account Plans, supporting the Head of Water (Scotland) and ensuring that the CRM data is current and accurate, while ensuring that the sales team are measured against targets that align to the achievement of the divisions annual budget targets and broader strategic plan. Principal Accountabilities: Work with key stakeholders including the Senior Management Team (Inc. BD Director) to develop & execute the business growth strategy. Be part of the Water & Infrastructure leadership team contributing to strategy, oversight, and development. Lead and develop the sales team and Bid Co-Ordinator into a high performing, collaborative unit with a strong win rate. Work with the Business Development function to research markets and identify new trends and opportunities. Prepare and be responsible for monthly Sales and Opportunity Pipeline Reporting. Develop close client interactions in order to strengthen relationships and to identify new work winning opportunities. Develop new relationships and identify opportunities with new clients (a hunting & prospecting mindset). Produce a monthly Client Engagement and Sales/Opportunity Pipeline Report. Demonstration that a diary of focused client activity leads to an increase in relationships / work winning opportunities. Co-ordinate and support tender submissions as required. Knowledge & Experience: Business Development Demonstrate the ability to act both strategically and tactically in relation to delivering to performance and growth targets. Demonstrate the ability to interact with clients and build successful relationships that open-up new business opportunities. Experience and understanding of utilities - either Water & Wastewater / Drainage Industry / Power Sector / Facilities & Asset Management / Digital Technology Teamwork (Desired) Demonstrate a strong leadership and teamworking ethos & mindset. Bringing ideas, suggestions, and optimism to a team environment. Constructively challenge team mindsets with a continuous improvement focus at heart. Demonstrate being part of a flexible and agile team that has delivered on demanding internal or external stakeholder expectations. Skills & Personal Qualities: Attention to fine detail and overall accuracy in work managed and produced. Ability to work to and deliver to targets. Excellent people skills with the ability to engage and build both internal stakeholder and external customer relationships. Confidence and Excellent communication skills. Competent level of computer skills - Microsoft office packages including MS Teams & SharePoint. Socially engaging and confident attitude in client interactions.
Apr 19, 2024
Full time
Our client are a leading utilities and infastructire business whow are going through an exciting period of investement, growth and change. They are looking for a Sales Manager to support the Head of Water Scotland and develop & execute the business growth strategy. Job Purpose: This role will report into the Head of Water Scotland and has the key responsibility to manage the business development requirements for the Water Scotland business area to ensure key client growth and continued success in the development of new business and new client contracts. The role holder will be responsible for the retention of existing clients, and the onboarding of new clients in both the regulated and non-regulated water markets, ensuring an efficient and effective interaction with the Operational teams. The role holder will effectively manage the stakeholder relationships across the Scotland Key Account Plans, supporting the Head of Water (Scotland) and ensuring that the CRM data is current and accurate, while ensuring that the sales team are measured against targets that align to the achievement of the divisions annual budget targets and broader strategic plan. Principal Accountabilities: Work with key stakeholders including the Senior Management Team (Inc. BD Director) to develop & execute the business growth strategy. Be part of the Water & Infrastructure leadership team contributing to strategy, oversight, and development. Lead and develop the sales team and Bid Co-Ordinator into a high performing, collaborative unit with a strong win rate. Work with the Business Development function to research markets and identify new trends and opportunities. Prepare and be responsible for monthly Sales and Opportunity Pipeline Reporting. Develop close client interactions in order to strengthen relationships and to identify new work winning opportunities. Develop new relationships and identify opportunities with new clients (a hunting & prospecting mindset). Produce a monthly Client Engagement and Sales/Opportunity Pipeline Report. Demonstration that a diary of focused client activity leads to an increase in relationships / work winning opportunities. Co-ordinate and support tender submissions as required. Knowledge & Experience: Business Development Demonstrate the ability to act both strategically and tactically in relation to delivering to performance and growth targets. Demonstrate the ability to interact with clients and build successful relationships that open-up new business opportunities. Experience and understanding of utilities - either Water & Wastewater / Drainage Industry / Power Sector / Facilities & Asset Management / Digital Technology Teamwork (Desired) Demonstrate a strong leadership and teamworking ethos & mindset. Bringing ideas, suggestions, and optimism to a team environment. Constructively challenge team mindsets with a continuous improvement focus at heart. Demonstrate being part of a flexible and agile team that has delivered on demanding internal or external stakeholder expectations. Skills & Personal Qualities: Attention to fine detail and overall accuracy in work managed and produced. Ability to work to and deliver to targets. Excellent people skills with the ability to engage and build both internal stakeholder and external customer relationships. Confidence and Excellent communication skills. Competent level of computer skills - Microsoft office packages including MS Teams & SharePoint. Socially engaging and confident attitude in client interactions.
About the Role Who do I report to? Head of Property Maintenance What's the purpose of the job? Leading the maintenance team in delivering exceptional facilities across a diverse region, ensuring the day to day operation of a successful DL Club and give our members an excellent experience every day, 7 days a week. As a Regional Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy. You will ensure that best practices are followed to ensure maximum efficiency and that the most suitable working outcome is attained for DL Clubs and our members. You will lead and manage a team of mixed skill level operatives, on a daily basis, who will in turn support your role's success, and ultimately ensure that the property assets are at all times suitably maintained and at an exceptional level for our members. What will I be doing? Taking an active role in driving the operational standards of the clubs by using your skills to positively impact the member experience. Delivering member obsessed service through effectively maintained facilities. Ensuring the company strategy through property maintenance, internal governance and adherence to legislation at all times. Maximising the member experience and member participation through great facility standards, in house preventative and reactive maintenance, ensuring attention to detail and quick response times to defects by effectively managing a CAFM system. Knowing your clubs and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity, through the breadth of facilities. Supporting the leadership team in ensuring all Health and Safety requirements and documentation is maintained in a timely and accurate way. Ensuring the team, members and anyone in our clubs, are always in a safe and healthy environment. Delivering the property strategy through the maintenance teams and specialist in house contractors daily. Working closely with the Facilities Coordinator ensuring prompt and accurate co-ordination of all aspects of the property strategy. Resolving issues raised through member feedback comments and complaints in a timely manner. Managing repairs and ordering systems, following our operating and finance procedures with the support of the facilities support coordinator. Working with centrally appointed contractors to ensure consistent delivery of Service Level Agreements. Regularly participating and sharing knowledge and expertise with peers and other team members. Continuously auditing all technical aspects of all properties to establish the short, medium, and long-term maintenance requirements. Maintaining and managing the asset register of your clubs. Providing our clubs and your direct team, technical advice and support on all aspects of routine maintenance and repairs. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company or external training where appropriate. Managing a team of engineers to provide support and work required within clubs, to deliver work on time and to a high standard. Regularly reporting at intervals as described in the property strategy to the Head of Property and other functions as prescribed. Supporting colleagues in other regions as and when required. Forming and maintaining strong collaborative working practices with the property team and wider business. Ensuring that regular reporting is undertaken to keep the Head of Property fully updated of defects within the estate. Embed the David Lloyd values into the work you do every day. Delivering ad hoc projects and activities as required. How will I be measured? Through the KPI measures within the DL Clubs ways of operating. Delivering individual personal objectives set by the Head of Property. By what members and team members tell us about our facilities. My performance and my personal objectives aligned to our strategies and values. Compliance against all legislative and company audits. The financial performance of opex expenditure against the central measure. The delivery of dilapidation capex expenditure. The statutory compliance of your clubs. The productivity of your direct team against set company key performance indicators. What qualifications, skills and experience do I need? Experience in managing skilled contractors - Essential Experience in managing a diverse workforce and attaining results through collaborative working practices - Essential. Previous experience working in regional or multi- site environment. Pool Plant Operators Qualification (STA or similar) - Essential Facility management qualification at level 4 or above and/or working towards this - Essential Shows a genuine passion when engaging with members and team members Demonstrates excellence in customer service An underpinning knowledge of budgets and how to deliver against these - Essential Strong listening and collaboration skills Team player Financial acumen to enable the successful delivery of property services in your clubs A recognised trade qualification or suitable evidence that demonstrates an underpinning knowledge of property maintenance services - Essential An underpinning knowledge of energy management - Desirable Full driving licence
Apr 19, 2024
Full time
About the Role Who do I report to? Head of Property Maintenance What's the purpose of the job? Leading the maintenance team in delivering exceptional facilities across a diverse region, ensuring the day to day operation of a successful DL Club and give our members an excellent experience every day, 7 days a week. As a Regional Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy. You will ensure that best practices are followed to ensure maximum efficiency and that the most suitable working outcome is attained for DL Clubs and our members. You will lead and manage a team of mixed skill level operatives, on a daily basis, who will in turn support your role's success, and ultimately ensure that the property assets are at all times suitably maintained and at an exceptional level for our members. What will I be doing? Taking an active role in driving the operational standards of the clubs by using your skills to positively impact the member experience. Delivering member obsessed service through effectively maintained facilities. Ensuring the company strategy through property maintenance, internal governance and adherence to legislation at all times. Maximising the member experience and member participation through great facility standards, in house preventative and reactive maintenance, ensuring attention to detail and quick response times to defects by effectively managing a CAFM system. Knowing your clubs and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity, through the breadth of facilities. Supporting the leadership team in ensuring all Health and Safety requirements and documentation is maintained in a timely and accurate way. Ensuring the team, members and anyone in our clubs, are always in a safe and healthy environment. Delivering the property strategy through the maintenance teams and specialist in house contractors daily. Working closely with the Facilities Coordinator ensuring prompt and accurate co-ordination of all aspects of the property strategy. Resolving issues raised through member feedback comments and complaints in a timely manner. Managing repairs and ordering systems, following our operating and finance procedures with the support of the facilities support coordinator. Working with centrally appointed contractors to ensure consistent delivery of Service Level Agreements. Regularly participating and sharing knowledge and expertise with peers and other team members. Continuously auditing all technical aspects of all properties to establish the short, medium, and long-term maintenance requirements. Maintaining and managing the asset register of your clubs. Providing our clubs and your direct team, technical advice and support on all aspects of routine maintenance and repairs. Developing your team through inspired leadership, adopting a coaching approach where possible and supporting and developing your team by ensuring full utilisation of workshops, e-learning and apprenticeships offered by the company or external training where appropriate. Managing a team of engineers to provide support and work required within clubs, to deliver work on time and to a high standard. Regularly reporting at intervals as described in the property strategy to the Head of Property and other functions as prescribed. Supporting colleagues in other regions as and when required. Forming and maintaining strong collaborative working practices with the property team and wider business. Ensuring that regular reporting is undertaken to keep the Head of Property fully updated of defects within the estate. Embed the David Lloyd values into the work you do every day. Delivering ad hoc projects and activities as required. How will I be measured? Through the KPI measures within the DL Clubs ways of operating. Delivering individual personal objectives set by the Head of Property. By what members and team members tell us about our facilities. My performance and my personal objectives aligned to our strategies and values. Compliance against all legislative and company audits. The financial performance of opex expenditure against the central measure. The delivery of dilapidation capex expenditure. The statutory compliance of your clubs. The productivity of your direct team against set company key performance indicators. What qualifications, skills and experience do I need? Experience in managing skilled contractors - Essential Experience in managing a diverse workforce and attaining results through collaborative working practices - Essential. Previous experience working in regional or multi- site environment. Pool Plant Operators Qualification (STA or similar) - Essential Facility management qualification at level 4 or above and/or working towards this - Essential Shows a genuine passion when engaging with members and team members Demonstrates excellence in customer service An underpinning knowledge of budgets and how to deliver against these - Essential Strong listening and collaboration skills Team player Financial acumen to enable the successful delivery of property services in your clubs A recognised trade qualification or suitable evidence that demonstrates an underpinning knowledge of property maintenance services - Essential An underpinning knowledge of energy management - Desirable Full driving licence
Are you ready for the next step in your teaching career? Are you seeking a new opportunity for September 2024 that offers progression? Are you an ambitious art practitioner who would thrive in our supportive and highly successful department? If so, we have the perfect opportunity for you! We are currently offering the opportunity for a creative and imaginative Teacher within Wilmington Academy to take on additional responsibility and become our Coordinator of Learning - Art; this is ideal for those seeking career progression and to specialise further in this area. Our successful candidate will help raise the quality of teaching and learning in the department lessons across all key stages and assist in the raising of student attainment and achievement within this learning area. This is a great opportunity for an ambitious individual to take responsibility in the day-to-day management, control and operation of course provision and pedagogy within the department, including effective deployment of staff (including support staff) and other resources across the Academy. Furthermore, the appointed candidate will also be responsible for examination entries within the department. This is a fantastic opportunity for a passionate teacher to become part of a well established, highly collaborative and successful team as we are confident that our teaching and support teams, our facilities and most importantly our students will inspire you. As an IB World School, applicants that have previous experience in delivering MYP are of strong interest to us but please note that this criterion is not essential as training will be provided. This is a permanent opportunity with a salary of MPS/UPS, dependent on experience + London Fringe allowance with a TLR of £3,409 (TLR2A). Do you know a great teacher who would like to hear about opportunities with Leigh Academies Trust? If so, make a referral today for the chance to receive £100 as a 'thank you'. Simply complete the referral form by clicking here. T&C's apply. Working with us: Wilmington Academy is an exceptional school providing a world-class education for its pupils and sixth formers. OfSTED May 2023 The Academy is very successful, rated by OfSTED as Outstanding in all areas, where students from a wide variety of backgrounds and starting points can flourish and succeed. The IB philosophy is at the heart of the curriculum and is carefully designed to meet the needs and aspirations of all our young people. We have an extensive programme of enrichment and support that provides extra opportunities for personal development and growth and students are encouraged to contribute to their wider community. We are housed in state of the art buildings in a semi-rural location just outside of Dartford. Wilmington offers a calm and purposeful learning environment where students are thoughtful, polite and respectful. In September 2017 we became an International Baccalaureate World School and offer the IB Career-related Programme in key stage 5. In July 2020 we were successfully authorised to deliver the IB Middle Years Programme in Key Stage 3, to ensure we provide our students with a truly world class education. Value added puts it in the top band for similar schools nationally in Key Stage 4 and Key Stage 5 and examination outcomes are among the best of non-selective schools in Kent. Academic excellence, hard work and good manners are expected of all our students. International- mindedness, cultural understanding and an appreciation of the benefits diversity can bring are at the heart of what we believe. Our success is achieved through teamwork. Subject teams work closely together to share resources and ideas to achieve the very best outcomes for our students. We support the Trust model of small schools within a school, so that no student is left behind. Vertical tutor groups, an excellent pastoral programme underpinned by a strong moral purpose, helps students to develop into responsible, well-educated young adults who are ready to take their next steps in life. A large proportion of our students go on to University and high level apprenticeships. We aim for excellence in everything we do and have received recognition at regional and national level for our work. We are forward thinking and outward facing, constantly striving to advance and improve. We are very supportive and offer excellent training and development opportunities for staff at the various stages of their careers. We are a friendly, caring and ambitious community placing the academic progress and welfare of our students at the heart of everything we do. We work closely with Leigh Academies Trust, external partners and organisations to ensure we provide the educational experience our students need to make their way in an increasingly complex and ever changing world. Please click here to view our website, to find out more about Wilmington Academy. Being part of Leigh Academies Trust: As of 1st April 2024, our Trust comprises 32 geographically organised academies (16 secondaries, 14 primaries and 2 special) educating 20,000 students, and employing over 2,500 talented staff. The Trust is establishing four clusters of academies: North West Kent; Central Kent; South East London; Medway. In addition, the Trust is responsible for one of the regions biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Click here to view our future plans in our Vision 2025 document. As part of Leigh Academies Trust you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation. Click here to view the range of benefits available to all LAT staff. Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Our commitment to equality and diversity: As a Trust we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not to discriminate on any grounds. Based on the quality and quantity of applications received, Leigh Academies Trust reserves the right to close this vacancy sooner than the specified closing date. Applicants will be notified of this where possible. Therefore, early applications are encouraged.
Apr 19, 2024
Full time
Are you ready for the next step in your teaching career? Are you seeking a new opportunity for September 2024 that offers progression? Are you an ambitious art practitioner who would thrive in our supportive and highly successful department? If so, we have the perfect opportunity for you! We are currently offering the opportunity for a creative and imaginative Teacher within Wilmington Academy to take on additional responsibility and become our Coordinator of Learning - Art; this is ideal for those seeking career progression and to specialise further in this area. Our successful candidate will help raise the quality of teaching and learning in the department lessons across all key stages and assist in the raising of student attainment and achievement within this learning area. This is a great opportunity for an ambitious individual to take responsibility in the day-to-day management, control and operation of course provision and pedagogy within the department, including effective deployment of staff (including support staff) and other resources across the Academy. Furthermore, the appointed candidate will also be responsible for examination entries within the department. This is a fantastic opportunity for a passionate teacher to become part of a well established, highly collaborative and successful team as we are confident that our teaching and support teams, our facilities and most importantly our students will inspire you. As an IB World School, applicants that have previous experience in delivering MYP are of strong interest to us but please note that this criterion is not essential as training will be provided. This is a permanent opportunity with a salary of MPS/UPS, dependent on experience + London Fringe allowance with a TLR of £3,409 (TLR2A). Do you know a great teacher who would like to hear about opportunities with Leigh Academies Trust? If so, make a referral today for the chance to receive £100 as a 'thank you'. Simply complete the referral form by clicking here. T&C's apply. Working with us: Wilmington Academy is an exceptional school providing a world-class education for its pupils and sixth formers. OfSTED May 2023 The Academy is very successful, rated by OfSTED as Outstanding in all areas, where students from a wide variety of backgrounds and starting points can flourish and succeed. The IB philosophy is at the heart of the curriculum and is carefully designed to meet the needs and aspirations of all our young people. We have an extensive programme of enrichment and support that provides extra opportunities for personal development and growth and students are encouraged to contribute to their wider community. We are housed in state of the art buildings in a semi-rural location just outside of Dartford. Wilmington offers a calm and purposeful learning environment where students are thoughtful, polite and respectful. In September 2017 we became an International Baccalaureate World School and offer the IB Career-related Programme in key stage 5. In July 2020 we were successfully authorised to deliver the IB Middle Years Programme in Key Stage 3, to ensure we provide our students with a truly world class education. Value added puts it in the top band for similar schools nationally in Key Stage 4 and Key Stage 5 and examination outcomes are among the best of non-selective schools in Kent. Academic excellence, hard work and good manners are expected of all our students. International- mindedness, cultural understanding and an appreciation of the benefits diversity can bring are at the heart of what we believe. Our success is achieved through teamwork. Subject teams work closely together to share resources and ideas to achieve the very best outcomes for our students. We support the Trust model of small schools within a school, so that no student is left behind. Vertical tutor groups, an excellent pastoral programme underpinned by a strong moral purpose, helps students to develop into responsible, well-educated young adults who are ready to take their next steps in life. A large proportion of our students go on to University and high level apprenticeships. We aim for excellence in everything we do and have received recognition at regional and national level for our work. We are forward thinking and outward facing, constantly striving to advance and improve. We are very supportive and offer excellent training and development opportunities for staff at the various stages of their careers. We are a friendly, caring and ambitious community placing the academic progress and welfare of our students at the heart of everything we do. We work closely with Leigh Academies Trust, external partners and organisations to ensure we provide the educational experience our students need to make their way in an increasingly complex and ever changing world. Please click here to view our website, to find out more about Wilmington Academy. Being part of Leigh Academies Trust: As of 1st April 2024, our Trust comprises 32 geographically organised academies (16 secondaries, 14 primaries and 2 special) educating 20,000 students, and employing over 2,500 talented staff. The Trust is establishing four clusters of academies: North West Kent; Central Kent; South East London; Medway. In addition, the Trust is responsible for one of the regions biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Click here to view our future plans in our Vision 2025 document. As part of Leigh Academies Trust you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation. Click here to view the range of benefits available to all LAT staff. Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Our commitment to equality and diversity: As a Trust we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not to discriminate on any grounds. Based on the quality and quantity of applications received, Leigh Academies Trust reserves the right to close this vacancy sooner than the specified closing date. Applicants will be notified of this where possible. Therefore, early applications are encouraged.
Salary: Competitive salary plus Veolia Benefits (list below) Hours: 24 hours per week over 5 days Location: Cannock, Staffordshire. Hybrid working available When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Responsible for fulfilling all triaged cases within ServiceNow within SLA, arranging training for the entire business for all levels apart from Senior Management and above Actively chasing customers and closing cases where appropriate Supporting customers in how to use the portal and to provide feedback on how the portal is being used To proactively manage all finance related activities, including confirmation of attendance Coordinate, manage and present key reports by working with other team members to ensure related tasks are completed accurately and on time Support the implementation of an open course schedule, reviewing trends and adding classes manually or in bulk to satisfy the demand. Responsible for answering calls and live chat requests whether directly or indirectly ensuring fairness across the team. Supporting customers and providing solutions there and then within working hours. To address customer complaints in a timely and professional manner. What are we looking for? Excellent customer service via all communication methods in a fast past environment Ability to use your own initiative and work with others at all levels A good understanding of GDPR Experience in building reports and analysis Financial experience or qualification What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Apr 19, 2024
Full time
Salary: Competitive salary plus Veolia Benefits (list below) Hours: 24 hours per week over 5 days Location: Cannock, Staffordshire. Hybrid working available When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Responsible for fulfilling all triaged cases within ServiceNow within SLA, arranging training for the entire business for all levels apart from Senior Management and above Actively chasing customers and closing cases where appropriate Supporting customers in how to use the portal and to provide feedback on how the portal is being used To proactively manage all finance related activities, including confirmation of attendance Coordinate, manage and present key reports by working with other team members to ensure related tasks are completed accurately and on time Support the implementation of an open course schedule, reviewing trends and adding classes manually or in bulk to satisfy the demand. Responsible for answering calls and live chat requests whether directly or indirectly ensuring fairness across the team. Supporting customers and providing solutions there and then within working hours. To address customer complaints in a timely and professional manner. What are we looking for? Excellent customer service via all communication methods in a fast past environment Ability to use your own initiative and work with others at all levels A good understanding of GDPR Experience in building reports and analysis Financial experience or qualification What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Randstad Construction & Property
Antrim, County Antrim
Randstad C&P are working with a Global Facilities Management Client to onboard an experienced Workplace Coordinator to join a prestigious commercial premises team in Belfast. Our client is committed to delivering exceptional service and maintaining strong client relationships, as a Workplace Coordinator you will be required to maintain a client-focused approach in all operational activities, fostering positive relationships with key client contacts. This is a 6 month Fixed-Term Contract with the opportunity to go permanent. The full-time hours will be Monday to Friday, 40 hours per week. Benefits: Competitive salary of 39,000 per annum Full-time position, Monday to Friday - 40 hours per week Opportunity to go permanent Training and development opportunities Annual holidays, including bank holidays Key Responsibilities: Deliver effective business communication through various channels including meetings, briefings, and reports. Ensure contractual maintenance is delivered to or above SLAs & KPIs standards. Provide reception cover and collaborate with stakeholders to meet their requirements. Organise reactive maintenance and fabric maintenance cost-effectively. Coordinate and schedule maintenance activities for facilities and equipment. Liaise with engineers and maintenance staff to ensure timely resolution of issues. Manage work orders and prioritise maintenance tasks. Candidate Specification: Strong Facilities Management background. Good interpersonal skills with the ability to communicate across management levels. Strong ability to prioritise and coordinate tasks efficiently. Organised and effective time management skills. Advanced level of numeracy & literacy Proficiency in Word, Excel, SharePoint, Outlook. PowerPoint skills desirable. Interested? Apply today with an updated CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 19, 2024
Contractor
Randstad C&P are working with a Global Facilities Management Client to onboard an experienced Workplace Coordinator to join a prestigious commercial premises team in Belfast. Our client is committed to delivering exceptional service and maintaining strong client relationships, as a Workplace Coordinator you will be required to maintain a client-focused approach in all operational activities, fostering positive relationships with key client contacts. This is a 6 month Fixed-Term Contract with the opportunity to go permanent. The full-time hours will be Monday to Friday, 40 hours per week. Benefits: Competitive salary of 39,000 per annum Full-time position, Monday to Friday - 40 hours per week Opportunity to go permanent Training and development opportunities Annual holidays, including bank holidays Key Responsibilities: Deliver effective business communication through various channels including meetings, briefings, and reports. Ensure contractual maintenance is delivered to or above SLAs & KPIs standards. Provide reception cover and collaborate with stakeholders to meet their requirements. Organise reactive maintenance and fabric maintenance cost-effectively. Coordinate and schedule maintenance activities for facilities and equipment. Liaise with engineers and maintenance staff to ensure timely resolution of issues. Manage work orders and prioritise maintenance tasks. Candidate Specification: Strong Facilities Management background. Good interpersonal skills with the ability to communicate across management levels. Strong ability to prioritise and coordinate tasks efficiently. Organised and effective time management skills. Advanced level of numeracy & literacy Proficiency in Word, Excel, SharePoint, Outlook. PowerPoint skills desirable. Interested? Apply today with an updated CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Our lovely client in Stony Stratford have a fantastic opportunity for an experienced & motivated Facilities Co-Ordinator. The successful Facilities Co-ordinator will have experience working within a customer centred environment, displaying team work - yet capable of lone working when needed. The candidate will be self-motivated, have good communication skills, be IT literate and have the skills to plan and prioritise effectively. You will be reliable and flexible and have a positive approach to work. Full training on their inhouse system will be delivered, during induction. A Line Manager is assigned - giving additional support as and when needed. Duties include but are not limited to the following: - Taking maintenance calls from tenants and operatives - in writing and over the phone. - Organising the maintenance work to be carried out. - Ability to prioritise different repair/maintenance works. - Dealing with contractors and getting quotes for work that needs to be carried out. - Maintaining records on our client in-house database. - Typing, amending and updating various reports. - Utilising Excel - with confidence. - Check and maintain Outlook client Inboxes. - Process contractor and client invoices. - Building a rapport with people, clients and contractors at all levels. - Attending to queries should they arise with a good sense of problem solving. - General admin support. Hours: Full Time / 8:30am - 5:30pm Monday-Friday Benefits: 25 days paid holiday, Birthday Day-off, government pension scheme (NEST), Financial rewards for delivering exceptional service (bonuses/salary increase), overtime available, career development opportunities, free parking, team building days/nights out and Summer Rota for half day Fridays in May, June, July and August.
Apr 19, 2024
Full time
Our lovely client in Stony Stratford have a fantastic opportunity for an experienced & motivated Facilities Co-Ordinator. The successful Facilities Co-ordinator will have experience working within a customer centred environment, displaying team work - yet capable of lone working when needed. The candidate will be self-motivated, have good communication skills, be IT literate and have the skills to plan and prioritise effectively. You will be reliable and flexible and have a positive approach to work. Full training on their inhouse system will be delivered, during induction. A Line Manager is assigned - giving additional support as and when needed. Duties include but are not limited to the following: - Taking maintenance calls from tenants and operatives - in writing and over the phone. - Organising the maintenance work to be carried out. - Ability to prioritise different repair/maintenance works. - Dealing with contractors and getting quotes for work that needs to be carried out. - Maintaining records on our client in-house database. - Typing, amending and updating various reports. - Utilising Excel - with confidence. - Check and maintain Outlook client Inboxes. - Process contractor and client invoices. - Building a rapport with people, clients and contractors at all levels. - Attending to queries should they arise with a good sense of problem solving. - General admin support. Hours: Full Time / 8:30am - 5:30pm Monday-Friday Benefits: 25 days paid holiday, Birthday Day-off, government pension scheme (NEST), Financial rewards for delivering exceptional service (bonuses/salary increase), overtime available, career development opportunities, free parking, team building days/nights out and Summer Rota for half day Fridays in May, June, July and August.
Salary: Competitive plus Veolia benefits and bonus scheme Hours: 40 hours per week Location: Cannock, Staffordshire, with Hybrid working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential This permanent position is well suited to an individual that is looking to advance their career and gain industry-leading experience in a thriving and supportive workplace. What will you be doing? We are seeking a highly organised and detail-oriented Proposal / Bid Manager to join our team and support our high-volume proposal development function. The successful candidate will have proven experience in a similar role, implementing efficient processes and leveraging technology to produce high-quality written proposals and visually compelling deliverables. This position requires the ability to work at a rapid pace while maintaining exceptional attention to detail and managing a small team. The ideal candidate must thrive in a fast-paced environment, working under pressure and consistently meeting tight deadlines. Previous experience in proposal writing and/or bid management, particularly within the environmental services, utilities, or facilities management industries, is strongly preferred. Proposal planning and strategy: Develop and implement strategies to ensure that proposals are aligned with the client's requirements, our capabilities, and the overall business objectives. Team coordination and management: Assemble and lead proposal coordinators and interact with a cross-functional team of sales, subject matter experts, writers, graphic designers, and other professionals involved in the proposal development process. Ensures effective collaboration and communication among team members. Resource allocation and scheduling: Allocate, manage and report on resources to proposal efforts by managing project schedules, ensuring that all tasks are completed within the specified deadlines. Proposal content review and quality control: Reviews and provides feedback on the proposal content, ensuring that it is accurate, consistent, and compliant with the client's requirements. Oversee the quality control process, including proofreading, editing, and formatting. Compliance and risk management: Ensure all proposals adhere to all relevant regulations, policies, and guidelines Client communication and relationship management: Be a point of contact for clients and/or client portals during the proposal development process by effectively communicating, gathering requirements, and clarifications and addressing any concerns or questions from the client. Proposal submission and follow-up: Check the final coordination of submissions, ensuring that all required documents and supporting materials are included. You may also be involved in follow-up activities, such as presentations and further clarifications. Continuous improvement: Analyses past proposals and current performance to identify areas for improvement, and implements processes and best practices to enhance the overall proposal development process within the organisation. Technology: Introduce technology to enhance the proposal process, streamline efficiencies and deliver work-winning proposals. What are we looking for? Currently working in the environmental services, utilities or facilities management sector where pace is a key requirement. Exceptional communication and interpersonal skills to deliver industry-leading service to all internal and external stakeholders. Ability to work efficiently under tight deadlines and thrive in a high-pressure environment. Proven capability to manage multiple projects simultaneously in a fast-paced setting. Demonstrated experience in project management. Experienced in managing a team. Proficient in proofreading and editing with a keen eye for detail. Working knowledge of G Suite and proposal automation tools. Qualified to a degree level in a relevant field. Possession of a related writing qualification or professional writing background, with APMP certification preferred. An accomplished proposal writer with a demonstrable track record of success in formulating and delivering winning bids. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Apr 19, 2024
Full time
Salary: Competitive plus Veolia benefits and bonus scheme Hours: 40 hours per week Location: Cannock, Staffordshire, with Hybrid working When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential This permanent position is well suited to an individual that is looking to advance their career and gain industry-leading experience in a thriving and supportive workplace. What will you be doing? We are seeking a highly organised and detail-oriented Proposal / Bid Manager to join our team and support our high-volume proposal development function. The successful candidate will have proven experience in a similar role, implementing efficient processes and leveraging technology to produce high-quality written proposals and visually compelling deliverables. This position requires the ability to work at a rapid pace while maintaining exceptional attention to detail and managing a small team. The ideal candidate must thrive in a fast-paced environment, working under pressure and consistently meeting tight deadlines. Previous experience in proposal writing and/or bid management, particularly within the environmental services, utilities, or facilities management industries, is strongly preferred. Proposal planning and strategy: Develop and implement strategies to ensure that proposals are aligned with the client's requirements, our capabilities, and the overall business objectives. Team coordination and management: Assemble and lead proposal coordinators and interact with a cross-functional team of sales, subject matter experts, writers, graphic designers, and other professionals involved in the proposal development process. Ensures effective collaboration and communication among team members. Resource allocation and scheduling: Allocate, manage and report on resources to proposal efforts by managing project schedules, ensuring that all tasks are completed within the specified deadlines. Proposal content review and quality control: Reviews and provides feedback on the proposal content, ensuring that it is accurate, consistent, and compliant with the client's requirements. Oversee the quality control process, including proofreading, editing, and formatting. Compliance and risk management: Ensure all proposals adhere to all relevant regulations, policies, and guidelines Client communication and relationship management: Be a point of contact for clients and/or client portals during the proposal development process by effectively communicating, gathering requirements, and clarifications and addressing any concerns or questions from the client. Proposal submission and follow-up: Check the final coordination of submissions, ensuring that all required documents and supporting materials are included. You may also be involved in follow-up activities, such as presentations and further clarifications. Continuous improvement: Analyses past proposals and current performance to identify areas for improvement, and implements processes and best practices to enhance the overall proposal development process within the organisation. Technology: Introduce technology to enhance the proposal process, streamline efficiencies and deliver work-winning proposals. What are we looking for? Currently working in the environmental services, utilities or facilities management sector where pace is a key requirement. Exceptional communication and interpersonal skills to deliver industry-leading service to all internal and external stakeholders. Ability to work efficiently under tight deadlines and thrive in a high-pressure environment. Proven capability to manage multiple projects simultaneously in a fast-paced setting. Demonstrated experience in project management. Experienced in managing a team. Proficient in proofreading and editing with a keen eye for detail. Working knowledge of G Suite and proposal automation tools. Qualified to a degree level in a relevant field. Possession of a related writing qualification or professional writing background, with APMP certification preferred. An accomplished proposal writer with a demonstrable track record of success in formulating and delivering winning bids. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Service Desk Coordinator to join our team based in Burgess Hill. We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With CBRE, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organizational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider "front-of-house" team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the CBRE Facilities and Workplace Experience teams in managing and supporting all colleague facing services. Key Responsibilities: Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Support with Community Engagement events. Facilities Service Desk & Work Task Management. Parking & Commute. Reporting. Office Supply Management. Moves, Adds & Changes. Support with Workplace onboarding. Car Parking Management. Responding to colleague queries. Responds to colleague service requests, enquiries and complaints promptly with accurate and thorough information according to the specific request. Provides coordination and support for delivery of the solution to ensure a positive colleague experience. Receives all incoming calls, emails and SLACK messages from colleagues, support teams and key stakeholders and dependent on the nature of the request is responsible for directing it to the most appropriate channel, raising a work order or simply helping the colleague with information. Maintains awareness of the workspace. Raises housekeeping and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g. Facilities, Space Management, Housekeeping and Workplace Experience teams). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the properties. Responds to emergency situations in a calm and efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Collaborates with vendors who provide services and goods. Assists in the completion of the Service Business Continuity plan. Willing to support the first aid and fire warden requirements with the completion of recognized trainings. Managing all car parking related queries and parking management in our Sussex Campus. Provides support for the Workplace Experience team as directed, including, meeting coordination, office and workplace experience equipment care, and supply management. Manage the colleagues request through outlook and slack. Responds to customer requests and complaints regarding Workplace Experience services in timely manner. Contact relevant personnel for troubleshooting complex issues. Help to coordinate enterprise-wide initiatives. Tracks questions and responses, provide feedback to respective parties with frequently asked questions or additional support colleagues may need. Promote/market events internally to drive colleague engagement. Be a local expert and a gateway for colleagues to connect with the surrounding community. Build a portfolio/network of local contacts (food, arts, culture etc.) Stay abreast on news and events in the region and share them with colleagues. Support supervisors in capturing data for all reporting and budget and accounting reconciliations. Act as first point of contact for all colleagues regarding site, services and amenities information. Will direct colleagues to appropriate team if unable to solve/support/triage. Build and maintain strong working relationships with key business users, colleagues and support bodies in order to provide a professional customer service approach. Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit. Essential Skills Education and Experience NVQ level 2 or Diploma in any discipline required. A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine checklist reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Behavioural Requirements Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service Drive for Results: able to go the 'extra mile' to achieve tasks, objectives, and targets Demonstrates good attention to detail across all areas of work Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems Initiative and Problem Solving: able to take ownership of area, accepts issues and follow up with actions to rectify Planning and Organising: able to work to important deadlines and manage time effectively Other Skills and/or Abilities Fluency in English - this role requires daily communication, both written and verbal, in English, therefore the spoken and written fluency is necessary Strong skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key. Be punctual and respect of the deadline for any inquiries About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Acquisition Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 19, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Service Desk Coordinator to join our team based in Burgess Hill. We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With CBRE, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organizational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider "front-of-house" team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the CBRE Facilities and Workplace Experience teams in managing and supporting all colleague facing services. Key Responsibilities: Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Support with Community Engagement events. Facilities Service Desk & Work Task Management. Parking & Commute. Reporting. Office Supply Management. Moves, Adds & Changes. Support with Workplace onboarding. Car Parking Management. Responding to colleague queries. Responds to colleague service requests, enquiries and complaints promptly with accurate and thorough information according to the specific request. Provides coordination and support for delivery of the solution to ensure a positive colleague experience. Receives all incoming calls, emails and SLACK messages from colleagues, support teams and key stakeholders and dependent on the nature of the request is responsible for directing it to the most appropriate channel, raising a work order or simply helping the colleague with information. Maintains awareness of the workspace. Raises housekeeping and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g. Facilities, Space Management, Housekeeping and Workplace Experience teams). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the properties. Responds to emergency situations in a calm and efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Collaborates with vendors who provide services and goods. Assists in the completion of the Service Business Continuity plan. Willing to support the first aid and fire warden requirements with the completion of recognized trainings. Managing all car parking related queries and parking management in our Sussex Campus. Provides support for the Workplace Experience team as directed, including, meeting coordination, office and workplace experience equipment care, and supply management. Manage the colleagues request through outlook and slack. Responds to customer requests and complaints regarding Workplace Experience services in timely manner. Contact relevant personnel for troubleshooting complex issues. Help to coordinate enterprise-wide initiatives. Tracks questions and responses, provide feedback to respective parties with frequently asked questions or additional support colleagues may need. Promote/market events internally to drive colleague engagement. Be a local expert and a gateway for colleagues to connect with the surrounding community. Build a portfolio/network of local contacts (food, arts, culture etc.) Stay abreast on news and events in the region and share them with colleagues. Support supervisors in capturing data for all reporting and budget and accounting reconciliations. Act as first point of contact for all colleagues regarding site, services and amenities information. Will direct colleagues to appropriate team if unable to solve/support/triage. Build and maintain strong working relationships with key business users, colleagues and support bodies in order to provide a professional customer service approach. Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit. Essential Skills Education and Experience NVQ level 2 or Diploma in any discipline required. A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine checklist reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Behavioural Requirements Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service Drive for Results: able to go the 'extra mile' to achieve tasks, objectives, and targets Demonstrates good attention to detail across all areas of work Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems Initiative and Problem Solving: able to take ownership of area, accepts issues and follow up with actions to rectify Planning and Organising: able to work to important deadlines and manage time effectively Other Skills and/or Abilities Fluency in English - this role requires daily communication, both written and verbal, in English, therefore the spoken and written fluency is necessary Strong skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key. Be punctual and respect of the deadline for any inquiries About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Acquisition Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Logistics Coordinator Full - Time, Perm, On-site 26 - 32k PA. We're currently collaborating with a company in Tadley, Hampshire to recruit a Logistics Coordinator to manage the flow of goods. This role involves overseeing supplier shipments from various regions such as the Far East, EU, and UK. You'll serve as the main point of contact for domestic shipping arrangements and play a pivotal role in improving stock control and managing external storage facilities. If you're skilled in logistics and ready to make an impact, we want to hear from you! The Job involves: Monitor incoming shipments via sea, air, and land Coordinating domestic shipping arrangements including managing transfers from external storage facilities & ensuring documentation compliance for customs and insurance Conduct regular stock-takes to improve stock control and replenishment & organise internal work orders and stock picking Arrange customs clearance & coordinate delivery schedules Track goods using technology. Handle supplier returns & Maintain ERP/CRM systems. Ensure compliance is maintained and followed. This company offer some fantastic benefits and they are very open to looking at candidates with administration experience from all industry backgrounds. Key Experience / Skills we are seeking: Experience within a similar fast-faced complex administration role Proactive approach Focused with a keen eye for accuracy The want to work as part of a team A good sense of humour is a must! We look forward to receiving your application for this role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 19, 2024
Full time
Logistics Coordinator Full - Time, Perm, On-site 26 - 32k PA. We're currently collaborating with a company in Tadley, Hampshire to recruit a Logistics Coordinator to manage the flow of goods. This role involves overseeing supplier shipments from various regions such as the Far East, EU, and UK. You'll serve as the main point of contact for domestic shipping arrangements and play a pivotal role in improving stock control and managing external storage facilities. If you're skilled in logistics and ready to make an impact, we want to hear from you! The Job involves: Monitor incoming shipments via sea, air, and land Coordinating domestic shipping arrangements including managing transfers from external storage facilities & ensuring documentation compliance for customs and insurance Conduct regular stock-takes to improve stock control and replenishment & organise internal work orders and stock picking Arrange customs clearance & coordinate delivery schedules Track goods using technology. Handle supplier returns & Maintain ERP/CRM systems. Ensure compliance is maintained and followed. This company offer some fantastic benefits and they are very open to looking at candidates with administration experience from all industry backgrounds. Key Experience / Skills we are seeking: Experience within a similar fast-faced complex administration role Proactive approach Focused with a keen eye for accuracy The want to work as part of a team A good sense of humour is a must! We look forward to receiving your application for this role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Reception Office Coordinator £24,000, Permanent position Stop Press This is a great opportunity for someone who has experience within customer services, retail, or the hotel industry, looking to secure a Monday to Friday, office-based role. Working in a busy, no day is the same and friendly environment. Day to day duties include; Answering calls and enquiries, contacting customers Meeting and greeting customers Providing guidance on the facilities of the building and showing customers where they need to go Uploading information onto the company systems Printing and collating documents and customer packs Coordinating room bookings Booking hotel accommodation Organising refreshments and lunch Ordering office supplies Petty cash Key attributes required; Excellent communication skills Positive can do attitude Strong teamwork skills Excellent organisational skills Hours of work; Monday to Thursday 8.30am 5pm Friday finish at 4.30pm Free on-site parking If you are currently working on the front of a hotel reception, looking to get away from shift work and join a fantastic company and team then please apply today as I want to speak with you! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Apr 19, 2024
Full time
Reception Office Coordinator £24,000, Permanent position Stop Press This is a great opportunity for someone who has experience within customer services, retail, or the hotel industry, looking to secure a Monday to Friday, office-based role. Working in a busy, no day is the same and friendly environment. Day to day duties include; Answering calls and enquiries, contacting customers Meeting and greeting customers Providing guidance on the facilities of the building and showing customers where they need to go Uploading information onto the company systems Printing and collating documents and customer packs Coordinating room bookings Booking hotel accommodation Organising refreshments and lunch Ordering office supplies Petty cash Key attributes required; Excellent communication skills Positive can do attitude Strong teamwork skills Excellent organisational skills Hours of work; Monday to Thursday 8.30am 5pm Friday finish at 4.30pm Free on-site parking If you are currently working on the front of a hotel reception, looking to get away from shift work and join a fantastic company and team then please apply today as I want to speak with you! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
An exciting opportunity has become available for an experienced Facilities Coordinator to work alongside the Office and Facilities Manager at our client s science solutions company. A friendly, positive attitude and a willingness to contribute towards seamless business operations, is vital to the success of this role and for the greater good of the business. Facilities Coordinator Responsibilities This is a varied role, that involves interaction with employees, guests as well as other external business stakeholders such as contractors and suppliers. You will assist with the office facilities, reception and administrative tasks for other members of staff. The main responsibilities of the role include but are not limited to: Ensuring maintenance works are scheduled, checks are in place and works are logged correctly and updated on a continuous basis. General management of the office facilities alongside the Office & Facilities Manager. Overseeing the management of reception, answering calls, arranging couriers and sorting post. Arranging travel and event bookings for employees. Tracking and ordering office and kitchen consumables. Raising purchase orders and inputting office and facilities invoices, matching on Xero and keeping on top of payment dates to ensure timely payment to suppliers. Coordinating the training log process, scheduling training and refresher sessions where required for applicable employees. Performing HSE site inductions for all new employees, arranging HSE refresher sessions and completing weekly HSE walk arounds the office to identify health and safety risks. Office & Facilities Assistant Rewards As well as working for a great company, with growing success, you can benefit from: 28 days annual leave (plus bank holidays) Pension scheme Onsite parking The Company Our client provides manufacturers equipment within the science sector. Office & Facilities Assistant Experience Previous experience in supporting business activities with facilities and administrative tasks and responsibilities is essential to this role. PLEASE NOTE - applicants without previous facilities coordination or management experience will not be considered. You will be familiar with health and safety requirements and the importance of them in the workplace. You will also have demonstrable experience with raising purchase orders and invoice processing. Organised by nature, you will have a natural ability to multitask, prioritise and meet deadlines with a high level of accuracy. A problem-solver, you like to see things through from start to finish, taking ownership of issues whilst exercising a proactive and logical approach to resolution. You will have a collaborative approach to work and suggest ideas for improvement to help streamline business operations and execution. Excellent written and verbal communication skills. Proficient in the use of Microsoft applications such as Word, Excel, Outlook and Teams. Previous use of Finance packages such as Xero are not essential to the success of this role but are highly advantageous. Location OX11 & OX14 - There is parking on site. Please note, this role requires travel between offices, please only apply if you have a full, clean, UK driving licence and access to a car. This is a full-time role and the working hours are 37.5 per week. Due to the nature of the role, you will be required to work in the office, with the potential to work from home 1 day per week. How to Apply for this Office & Facilities Assistant role Please apply online with an up-to-date CV. Should you have any questions about your application please get in touch with Recruitment Consultant, Jade Lawrence, (url removed) or (phone number removed) There will be a two-stage interview process. After an initial 30 minute video call via TEAMs with the panel, if successful, you will be invited to an in-person interview with the team. Successful candidates will be required to undergo pre-employment vetting checks and must have the right to work in the UK. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Apr 19, 2024
Full time
An exciting opportunity has become available for an experienced Facilities Coordinator to work alongside the Office and Facilities Manager at our client s science solutions company. A friendly, positive attitude and a willingness to contribute towards seamless business operations, is vital to the success of this role and for the greater good of the business. Facilities Coordinator Responsibilities This is a varied role, that involves interaction with employees, guests as well as other external business stakeholders such as contractors and suppliers. You will assist with the office facilities, reception and administrative tasks for other members of staff. The main responsibilities of the role include but are not limited to: Ensuring maintenance works are scheduled, checks are in place and works are logged correctly and updated on a continuous basis. General management of the office facilities alongside the Office & Facilities Manager. Overseeing the management of reception, answering calls, arranging couriers and sorting post. Arranging travel and event bookings for employees. Tracking and ordering office and kitchen consumables. Raising purchase orders and inputting office and facilities invoices, matching on Xero and keeping on top of payment dates to ensure timely payment to suppliers. Coordinating the training log process, scheduling training and refresher sessions where required for applicable employees. Performing HSE site inductions for all new employees, arranging HSE refresher sessions and completing weekly HSE walk arounds the office to identify health and safety risks. Office & Facilities Assistant Rewards As well as working for a great company, with growing success, you can benefit from: 28 days annual leave (plus bank holidays) Pension scheme Onsite parking The Company Our client provides manufacturers equipment within the science sector. Office & Facilities Assistant Experience Previous experience in supporting business activities with facilities and administrative tasks and responsibilities is essential to this role. PLEASE NOTE - applicants without previous facilities coordination or management experience will not be considered. You will be familiar with health and safety requirements and the importance of them in the workplace. You will also have demonstrable experience with raising purchase orders and invoice processing. Organised by nature, you will have a natural ability to multitask, prioritise and meet deadlines with a high level of accuracy. A problem-solver, you like to see things through from start to finish, taking ownership of issues whilst exercising a proactive and logical approach to resolution. You will have a collaborative approach to work and suggest ideas for improvement to help streamline business operations and execution. Excellent written and verbal communication skills. Proficient in the use of Microsoft applications such as Word, Excel, Outlook and Teams. Previous use of Finance packages such as Xero are not essential to the success of this role but are highly advantageous. Location OX11 & OX14 - There is parking on site. Please note, this role requires travel between offices, please only apply if you have a full, clean, UK driving licence and access to a car. This is a full-time role and the working hours are 37.5 per week. Due to the nature of the role, you will be required to work in the office, with the potential to work from home 1 day per week. How to Apply for this Office & Facilities Assistant role Please apply online with an up-to-date CV. Should you have any questions about your application please get in touch with Recruitment Consultant, Jade Lawrence, (url removed) or (phone number removed) There will be a two-stage interview process. After an initial 30 minute video call via TEAMs with the panel, if successful, you will be invited to an in-person interview with the team. Successful candidates will be required to undergo pre-employment vetting checks and must have the right to work in the UK. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Job Title: Facilities Coordinator Contract: 3 months (possible extension) Location: Balloch, G83 area Salary: 27,060 - 29,259 per annum We are currently seeking a dynamic and proactive Facilities Coordinator to join our client's team in Balloch. As a Facilities Coordinator, you will play a pivotal role in managing various aspects of their facilities and fleet operations to ensure the smooth functioning of their organization. Key Duties: Manage the day-to-day fleet requirements for the Park Authority Road Transport Fleet, including legal/statutory requirements, vehicle maintenance, servicing, booking systems, and allocations. Lead the Facilities Team in utilizing the Estates Management System, ensuring compliance with agreed processes and providing support to team members. Oversee day-to-day facilities operations at Carrochan, including monitoring the Building Management System, waste management, and building opening/closing. Jointly responsible for managing property security arrangements, including building access and CCTV management. Ensure statutory compliance and planned maintenance tasks for all Park Authority buildings, collaborating with the Maintenance Officer. Assist with minor building repairs and manage maintenance contractors when required. Carry out administrative Facilities processes using digital tools and assist team members as needed. Participate in an out-of-hours On-Call rota to provide emergency services, including on-site attendance when necessary. Provide ad-hoc cover for Park Authority Store services during staff absence. Undertake any other duties as required, including cross-functional work and team collaboration. Essential Skills/Qualifications: Experience in fleet vehicle management and facilities management. Knowledge of developing policies and processes to improve facilities management services. Experience in a fast-paced workplace environment, handling complaints, and using digital maintenance systems. Strong customer focus and excellent communication skills. Proficiency in computer systems and numerical literacy. Ability to adapt to changing priorities, organize workload, and build relationships internally and with suppliers. Knowledge of Health & Safety and environmental requirements. Full UK driving license or access to a driver if unable to drive. Flexible approach to working hours, including evenings and weekends as required. If you possess the above qualifications and skills and are ready to take on this challenging yet rewarding role, we encourage you to apply!
Apr 19, 2024
Seasonal
Job Title: Facilities Coordinator Contract: 3 months (possible extension) Location: Balloch, G83 area Salary: 27,060 - 29,259 per annum We are currently seeking a dynamic and proactive Facilities Coordinator to join our client's team in Balloch. As a Facilities Coordinator, you will play a pivotal role in managing various aspects of their facilities and fleet operations to ensure the smooth functioning of their organization. Key Duties: Manage the day-to-day fleet requirements for the Park Authority Road Transport Fleet, including legal/statutory requirements, vehicle maintenance, servicing, booking systems, and allocations. Lead the Facilities Team in utilizing the Estates Management System, ensuring compliance with agreed processes and providing support to team members. Oversee day-to-day facilities operations at Carrochan, including monitoring the Building Management System, waste management, and building opening/closing. Jointly responsible for managing property security arrangements, including building access and CCTV management. Ensure statutory compliance and planned maintenance tasks for all Park Authority buildings, collaborating with the Maintenance Officer. Assist with minor building repairs and manage maintenance contractors when required. Carry out administrative Facilities processes using digital tools and assist team members as needed. Participate in an out-of-hours On-Call rota to provide emergency services, including on-site attendance when necessary. Provide ad-hoc cover for Park Authority Store services during staff absence. Undertake any other duties as required, including cross-functional work and team collaboration. Essential Skills/Qualifications: Experience in fleet vehicle management and facilities management. Knowledge of developing policies and processes to improve facilities management services. Experience in a fast-paced workplace environment, handling complaints, and using digital maintenance systems. Strong customer focus and excellent communication skills. Proficiency in computer systems and numerical literacy. Ability to adapt to changing priorities, organize workload, and build relationships internally and with suppliers. Knowledge of Health & Safety and environmental requirements. Full UK driving license or access to a driver if unable to drive. Flexible approach to working hours, including evenings and weekends as required. If you possess the above qualifications and skills and are ready to take on this challenging yet rewarding role, we encourage you to apply!
Contract Administrator This is a challenging and rewarding opportunity joining a well-established building services administration team, providing support to several large commercial maintenance contracts across the UK. Hours: 08:00AM-17:00PM, Monday to Thursday, and 08:00AM-16:00PM Friday Responsibilities of the Contract Administrator Providing administrative support to a large team Contract Managers, Supervisors and Building Maintenance Engineers Using the on site CAFM system to raise and allocate maintenance tasks to the relevant engineers To maintain premises and works records to an exceptionally high standard To ensure that all applicable site documentation is kept up to date as this will be regularly audited either by internal or external parties. Completing all required documentation, job sheets and certificates. About You as the Contract Administrator Previous use of CAFM systems (preferable) Basic understanding of Facilities / Building Maintenance or Construction Experienced a fast-paced administration position From a daily perspective this role and environment throws up a lot of challenges and diversity of situations that have to be resolved and offers a very rewarding career path. If you are a keen to pursue a rewarding career on the Building Services Maintenance industry as a Contract Coordinator or Administrator, then please do not hesitate to submit your CV by clicking 'Apply Now!'
Apr 19, 2024
Full time
Contract Administrator This is a challenging and rewarding opportunity joining a well-established building services administration team, providing support to several large commercial maintenance contracts across the UK. Hours: 08:00AM-17:00PM, Monday to Thursday, and 08:00AM-16:00PM Friday Responsibilities of the Contract Administrator Providing administrative support to a large team Contract Managers, Supervisors and Building Maintenance Engineers Using the on site CAFM system to raise and allocate maintenance tasks to the relevant engineers To maintain premises and works records to an exceptionally high standard To ensure that all applicable site documentation is kept up to date as this will be regularly audited either by internal or external parties. Completing all required documentation, job sheets and certificates. About You as the Contract Administrator Previous use of CAFM systems (preferable) Basic understanding of Facilities / Building Maintenance or Construction Experienced a fast-paced administration position From a daily perspective this role and environment throws up a lot of challenges and diversity of situations that have to be resolved and offers a very rewarding career path. If you are a keen to pursue a rewarding career on the Building Services Maintenance industry as a Contract Coordinator or Administrator, then please do not hesitate to submit your CV by clicking 'Apply Now!'
We are looking for a proactive, experienced Contracts Coordinator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home. Job role overview With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities. Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements Main Responsibilities for the Contracts Coordinator Create and implement a consistent approach to the set and renewal of service contracts Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout Manage contract & tenders LIVE Trackers Maintain and monitor all contractual records, ensuring alignment with corporate goals Conduct audits for existing service contracts, managing contract Profit & Loss reports Ensure accurate and timely entry of service contracts into CRM Prepare reports on contract status for management Manage digital storage of signed Service Contracts Implement and manage a service contract welcome pack Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes Key Skills and experience required for the Contracts Coordinator Previous administration experience Excellent customer communication skills Ability to build relationships quickly Clear communication (written and verbal) Strong time management, multitasking, and workload prioritisation skills Competency in MS Office/Google Sheets/Excel and presentation documents Highly capable individual with a keen eye for detail, consistency, and accuracy What's in it for you? This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Apr 19, 2024
Full time
We are looking for a proactive, experienced Contracts Coordinator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home. Job role overview With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities. Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements Main Responsibilities for the Contracts Coordinator Create and implement a consistent approach to the set and renewal of service contracts Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout Manage contract & tenders LIVE Trackers Maintain and monitor all contractual records, ensuring alignment with corporate goals Conduct audits for existing service contracts, managing contract Profit & Loss reports Ensure accurate and timely entry of service contracts into CRM Prepare reports on contract status for management Manage digital storage of signed Service Contracts Implement and manage a service contract welcome pack Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes Key Skills and experience required for the Contracts Coordinator Previous administration experience Excellent customer communication skills Ability to build relationships quickly Clear communication (written and verbal) Strong time management, multitasking, and workload prioritisation skills Competency in MS Office/Google Sheets/Excel and presentation documents Highly capable individual with a keen eye for detail, consistency, and accuracy What's in it for you? This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Job Title: Front of House Coordinator Location: London, United Kingdom Salary: 30,000 - 36,000 p/annum (Depending on experience) Introduction: An exceptional opportunity has become available with a world renowned interior design firm celebrated for its luxury creations worldwide. We're searching for a dynamic Front of House Coordinator to be the welcoming face of our London studio, ensuring seamless operations and delivering exceptional service to clients and colleagues. Package: 30,000 - 36,000 p/annum (Depending on experience) Pension Annual Leave Duties: Welcome and assist clients and visitors at our London studio location, providing personalized concierge services. Arrange Calendars, Meetings, Reservations and Transportation, catering to individual needs. Ensure effective communication via phone, email, and in-person interactions. Support senior management with administrative tasks, including calendar management and travel arrangements. Serve as the primary point of contact for incoming clients and calls at our London studio Coordinate with external vendors to ensure the smooth operation of studio facilities in London. Oversee cleaning contracts and maintenance tasks to uphold the high standards of our studio space. Requirements: Demonstrated background in a similar role, preferably within the Interior Design or Architectural studios. Exceptional verbal and written communication skills, with a professional and friendly demeanour. Strong experience in client-facing roles. Strong organizational skills with the ability to prioritize tasks and multitask effectively in a fast-paced environment. Previous experience in coordinating studio operations and managing calendars. Computer literacy and full proficiency in Microsoft Office. Understanding of facilities management practices, including health and safety regulations would be beneficial. Knowledge of fire panel operations and emergency protocols is desirable. Ability to collaborate effectively with colleagues and external stakeholders, fostering a positive and inclusive work environment. If you're a proactive and polished professional with a passion for delivering exceptional service, we invite you to apply for the Front of House Coordinator position. Take the next step in your career and become part of our esteemed team.
Apr 19, 2024
Full time
Job Title: Front of House Coordinator Location: London, United Kingdom Salary: 30,000 - 36,000 p/annum (Depending on experience) Introduction: An exceptional opportunity has become available with a world renowned interior design firm celebrated for its luxury creations worldwide. We're searching for a dynamic Front of House Coordinator to be the welcoming face of our London studio, ensuring seamless operations and delivering exceptional service to clients and colleagues. Package: 30,000 - 36,000 p/annum (Depending on experience) Pension Annual Leave Duties: Welcome and assist clients and visitors at our London studio location, providing personalized concierge services. Arrange Calendars, Meetings, Reservations and Transportation, catering to individual needs. Ensure effective communication via phone, email, and in-person interactions. Support senior management with administrative tasks, including calendar management and travel arrangements. Serve as the primary point of contact for incoming clients and calls at our London studio Coordinate with external vendors to ensure the smooth operation of studio facilities in London. Oversee cleaning contracts and maintenance tasks to uphold the high standards of our studio space. Requirements: Demonstrated background in a similar role, preferably within the Interior Design or Architectural studios. Exceptional verbal and written communication skills, with a professional and friendly demeanour. Strong experience in client-facing roles. Strong organizational skills with the ability to prioritize tasks and multitask effectively in a fast-paced environment. Previous experience in coordinating studio operations and managing calendars. Computer literacy and full proficiency in Microsoft Office. Understanding of facilities management practices, including health and safety regulations would be beneficial. Knowledge of fire panel operations and emergency protocols is desirable. Ability to collaborate effectively with colleagues and external stakeholders, fostering a positive and inclusive work environment. If you're a proactive and polished professional with a passion for delivering exceptional service, we invite you to apply for the Front of House Coordinator position. Take the next step in your career and become part of our esteemed team.