Location: Kings Heath & Hall Green About You: We are looking for a confident team player who has high standards and the ability and desire to sell. The ideal candidate likes variety (working hours, days and location will vary) has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated, and can manage their time effectively. A good level of numeracy is also necessary in this role due to the nature of some of the duties involved. The key aspects of the role are converting sales, administration and maintaining site standards. Storage experience is not necessary, as full training will be provided in the role. Key Features of the role: Sales/Customer Service Sell storage space and ensure the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, overcoming objections, up selling our retail products and closing sales wherever possible. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Additional administration required when liaising with the removals contractor, including using the removals calendar. Marketing Create brand awareness, by promoting the store in the local community. This may include liaising with local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Up-sell wherever appropriate and raise awareness of other products or services which may be of interest/benefit to the customer. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid for by the company. Principle Terms: 40 hours, working a day shift pattern to cover the opening hours of the store. Stores are open 7 days a week, including bank holidays, so there will be regular weekend working. 30 days holiday, which includes Bank Holidays. Great bonus scheme. Contributory pension scheme. Private medical insurance after qualifying period, and subject to eligibility. Additional Benefits: Staff discount on storage and retail products. Perkbox - employee 'free perks scheme, which includes discounts on many high street retailers, cinema tickets, and much more. Training and development programme. The majority of our training programme will be provided remotely via video conference. Additional benefits after qualifying period, including: a day off and gift for your birthday, Christmas hamper, length of service award and a generous maternity and paternity package This is a wonderful opportunity to work for a truly innovative and people focused employer who offer the highest levels of service in the industry. The role offers a great opportunity for long term progression, as well as the security of working for a company who are still growing and expanding and have aspirations to become a market leader.
Apr 20, 2024
Full time
Location: Kings Heath & Hall Green About You: We are looking for a confident team player who has high standards and the ability and desire to sell. The ideal candidate likes variety (working hours, days and location will vary) has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated, and can manage their time effectively. A good level of numeracy is also necessary in this role due to the nature of some of the duties involved. The key aspects of the role are converting sales, administration and maintaining site standards. Storage experience is not necessary, as full training will be provided in the role. Key Features of the role: Sales/Customer Service Sell storage space and ensure the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, overcoming objections, up selling our retail products and closing sales wherever possible. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Additional administration required when liaising with the removals contractor, including using the removals calendar. Marketing Create brand awareness, by promoting the store in the local community. This may include liaising with local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Up-sell wherever appropriate and raise awareness of other products or services which may be of interest/benefit to the customer. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid for by the company. Principle Terms: 40 hours, working a day shift pattern to cover the opening hours of the store. Stores are open 7 days a week, including bank holidays, so there will be regular weekend working. 30 days holiday, which includes Bank Holidays. Great bonus scheme. Contributory pension scheme. Private medical insurance after qualifying period, and subject to eligibility. Additional Benefits: Staff discount on storage and retail products. Perkbox - employee 'free perks scheme, which includes discounts on many high street retailers, cinema tickets, and much more. Training and development programme. The majority of our training programme will be provided remotely via video conference. Additional benefits after qualifying period, including: a day off and gift for your birthday, Christmas hamper, length of service award and a generous maternity and paternity package This is a wonderful opportunity to work for a truly innovative and people focused employer who offer the highest levels of service in the industry. The role offers a great opportunity for long term progression, as well as the security of working for a company who are still growing and expanding and have aspirations to become a market leader.
About the Role Permutive is hiring a motivated Head of Sales to drive our new business who has proven success selling Marketing and/or Advertising platforms to Brands. Permutive is the category-leading Audience Platform, we've spent the last 8 years laying Permutive across the supply side. We have 80% market share in the UK and 40% market share in the US across premium publishers. As the cookie collapses we're enabling advertisers to build direct pathways to publishers, to bring their own data along, and model and scale it out across 1.7T impressions, without the need for cookies. We're solving the biggest industry problem, and we've spent the last year proving our technology, winning flagship telcos and tech companies. We enabled them to triple their reach into the 70% of consumers who no longer have a cookie, and with it we've doubled sales downstream. The product outperforms the native data platforms within Google DV360 and TTD, and we're now looking to rapidly scale this as the cookie collapses. This role is instrumental in driving the success of the Advertiser team and we're looking for you to help us get there. About the team You'll join a motivated and high-performing team made up of individuals with backgrounds from across the Advertising industry. We're effectively an incubator organisation inside the main Permutive business and we solve the biggest challenges for our customers as the cookie deprecates, specifically data activation. In head-to-head tests against Google and The Trade Desk, we've doubled reach and doubled sales. We are excited by the opportunity to have an outsized impact on the wider business by building the Advertiser business at Permutive. What you'll be doing Be accountable and responsible for meeting the new business revenue goal of the Advertiser business. Building out the new business go-to-market strategy of the sales for the Advertiser team. This includes hiring into your team. Responsible for ensuring that we meet, and exceed, annual sales goals. Running a consultative sales process with Advertisers to help them transform the way they use Programmatic Media Execute a rigorous qualification process to ensure that we are meeting with the Advertisers who best fit our ICP profile Collaborate with Product and Engineering to refine our Product Market Fit in line with market feedback from qualified prospects Own your pipeline and revenue targets, Sales Directors are franchise owners at Permutive Deliver high volumes of activity to build your pipeline and create the framework for successful pipeline generation Be a trusted advisor across your prospects and take a consultative approach to uncovering business needs and pains Strategically focus and target the ideal customer profile to bring on strong fit customers Work collaboratively with the wider Permutive & prospect organizations to act as consultants to Brands on the digital marketing landscape, how Permutive serves their business needs and solves their pains Maintain a strong level of proficiency in market changes, products; including the target buyer, product positioning, major benefits, and features, as well as the skills to communicate those benefits to customers in a way that drives urgency Building brand recognition in the industry by attending industry conferences, events, and networking sessions What you'll need An expert in opening and driving successful revenue in complex SaaS sales cycles. Demonstrated success in a full cycle SaaS sales experience Strong hunter mentality, you'll be building and driving the success of the Advertiser team's new business quota. Track record of building and executing successful GTM functions for sales teams Experience successfully building relationships and closing business with Brands and/or Advertisers. We would be excited if you have worked in Advertising, Measurement, MarTech, or CDP/DMP. Proven ability to independently develop, manage, and close new client relationships at the CxO level in Enterprise, complex accounts. In particular, working with Marketing, Digital, Programmatic and Media and Measurement. Experience building relationships with Champions, Economic Buyers and Executive Sponsors Experience hitting quota of $2m+ of ARR per year Mastered a solution-based approach to selling with experience managing complex sales processes, including working knowledge of MEDDIC or similar sales methodology experience Nice to have: In-depth knowledge of the ad-tech ecosystem What we are offering We take a structured, objective approach to salary-setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between £125,000 and £140,000. How we compensate for success If you join Permutive as a Sales Director with a base salary of £140,000 and reach 100% quota attainment in a year, your OTE for that year will be around £280,000. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Sales teams. Benefits Stock options Parental Leave Policy entitling new parents up to 26 weeks of leave on full pay Everyone has full access to LinkedIn Learning Time to rest and relax with unlimited paid leave (minimum expectation of 25 days + bank holidays annually) Extensive training and development opportunities Free access to Spill , our mental health partners Work-from-home allowance - £500 budget to upgrade your working environment. YuLife insurance - virtual GP and healthcare services, work-life consultations, free will writing service, wellbeing discounts
Apr 20, 2024
Full time
About the Role Permutive is hiring a motivated Head of Sales to drive our new business who has proven success selling Marketing and/or Advertising platforms to Brands. Permutive is the category-leading Audience Platform, we've spent the last 8 years laying Permutive across the supply side. We have 80% market share in the UK and 40% market share in the US across premium publishers. As the cookie collapses we're enabling advertisers to build direct pathways to publishers, to bring their own data along, and model and scale it out across 1.7T impressions, without the need for cookies. We're solving the biggest industry problem, and we've spent the last year proving our technology, winning flagship telcos and tech companies. We enabled them to triple their reach into the 70% of consumers who no longer have a cookie, and with it we've doubled sales downstream. The product outperforms the native data platforms within Google DV360 and TTD, and we're now looking to rapidly scale this as the cookie collapses. This role is instrumental in driving the success of the Advertiser team and we're looking for you to help us get there. About the team You'll join a motivated and high-performing team made up of individuals with backgrounds from across the Advertising industry. We're effectively an incubator organisation inside the main Permutive business and we solve the biggest challenges for our customers as the cookie deprecates, specifically data activation. In head-to-head tests against Google and The Trade Desk, we've doubled reach and doubled sales. We are excited by the opportunity to have an outsized impact on the wider business by building the Advertiser business at Permutive. What you'll be doing Be accountable and responsible for meeting the new business revenue goal of the Advertiser business. Building out the new business go-to-market strategy of the sales for the Advertiser team. This includes hiring into your team. Responsible for ensuring that we meet, and exceed, annual sales goals. Running a consultative sales process with Advertisers to help them transform the way they use Programmatic Media Execute a rigorous qualification process to ensure that we are meeting with the Advertisers who best fit our ICP profile Collaborate with Product and Engineering to refine our Product Market Fit in line with market feedback from qualified prospects Own your pipeline and revenue targets, Sales Directors are franchise owners at Permutive Deliver high volumes of activity to build your pipeline and create the framework for successful pipeline generation Be a trusted advisor across your prospects and take a consultative approach to uncovering business needs and pains Strategically focus and target the ideal customer profile to bring on strong fit customers Work collaboratively with the wider Permutive & prospect organizations to act as consultants to Brands on the digital marketing landscape, how Permutive serves their business needs and solves their pains Maintain a strong level of proficiency in market changes, products; including the target buyer, product positioning, major benefits, and features, as well as the skills to communicate those benefits to customers in a way that drives urgency Building brand recognition in the industry by attending industry conferences, events, and networking sessions What you'll need An expert in opening and driving successful revenue in complex SaaS sales cycles. Demonstrated success in a full cycle SaaS sales experience Strong hunter mentality, you'll be building and driving the success of the Advertiser team's new business quota. Track record of building and executing successful GTM functions for sales teams Experience successfully building relationships and closing business with Brands and/or Advertisers. We would be excited if you have worked in Advertising, Measurement, MarTech, or CDP/DMP. Proven ability to independently develop, manage, and close new client relationships at the CxO level in Enterprise, complex accounts. In particular, working with Marketing, Digital, Programmatic and Media and Measurement. Experience building relationships with Champions, Economic Buyers and Executive Sponsors Experience hitting quota of $2m+ of ARR per year Mastered a solution-based approach to selling with experience managing complex sales processes, including working knowledge of MEDDIC or similar sales methodology experience Nice to have: In-depth knowledge of the ad-tech ecosystem What we are offering We take a structured, objective approach to salary-setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between £125,000 and £140,000. How we compensate for success If you join Permutive as a Sales Director with a base salary of £140,000 and reach 100% quota attainment in a year, your OTE for that year will be around £280,000. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Sales teams. Benefits Stock options Parental Leave Policy entitling new parents up to 26 weeks of leave on full pay Everyone has full access to LinkedIn Learning Time to rest and relax with unlimited paid leave (minimum expectation of 25 days + bank holidays annually) Extensive training and development opportunities Free access to Spill , our mental health partners Work-from-home allowance - £500 budget to upgrade your working environment. YuLife insurance - virtual GP and healthcare services, work-life consultations, free will writing service, wellbeing discounts
Company Description Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years a Best Workplace in Ireland (GPTW 1st place), 5 in the UK (GPTW 5th place) and 1 in India (GPTW 1st place). We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and work environment of our people. Being a Great Place to Work involves listening to our people and ensuring they are Trusted and Empowered. We are an open and transparent workplace. We have open-door management and balanced policies. Constructive feedback is encouraged and welcomed at all levels. No 1 Best place to work in Ireland 5th Best Large Workplace in the UK No 1 Best place to work in India 10th place in Glassdoor Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3000 strong,€255m/ £220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies. Invest in us and we'll invest in you; if you are driven, committed and up for a challenge, we want to meet you. Job Description Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Central Government accounts, focusing on HMRC. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK Public Sector market. This is a really exciting role for a sales professional who wants to develop their career selling and delivering technology solutions. The role will be part of a successful, growing team focused on UK Public Sector opportunities. The team is made up of a number of sales people, who generate new opportunities and/or lead on responses to large government procurement programmes. Come and join us as we prepare for the next phase of expansion and make a difference in the industry. The Sales Account Director is a senior-level position responsible for: Opportunity Management Driving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing your sales team and setting the direction to achieve your teams targets in line with Version 1's growth plans. Customer Management Managing and growing Version 1's relationship with a single account or portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue runrate protection, identifying new business growth opportunities, and leading an account team of sales/delivery/technical professionals to meet or exceed sales targets. Contract Management You will be responsible for your portfolio of account's financial performance metrics (Revenue, TCV and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximise return for Version 1 alongside the delivery and commercial team. Job Objectives: The objectives for the Sales Account Director includes: Leading the contracted relationship: The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation. Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews. Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team: The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved. Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained. Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts. Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's. Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc) Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met. Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective. Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management. Qualifications Skills Required What we require: 10+ years' experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry 10+ years' experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector) Experience of HMRC department, departmental strategy and stakeholders is preferable. Experience in Central Government is essential. Proven experience meeting sales targets as a team and individually Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector Strong leadership and communication skills, influencing customers and driving success within a sales team Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business What we admire: Strong awareness of trends in the industry Ability to leverage network to drive new business and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. If so, we'd love to speak with you. Additional Information Quarterly profit share Private medical insurance Flexible working policy & remote working Incentives for accreditations and educational assistance for courses relevant to your role. Employee recognition in the form of Excellence Awards and CallOut which your peers award. Pathways career development quarterly Engagement is incredibly important. Our local teams drive our engagement events! And much more
Apr 20, 2024
Full time
Company Description Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years a Best Workplace in Ireland (GPTW 1st place), 5 in the UK (GPTW 5th place) and 1 in India (GPTW 1st place). We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and work environment of our people. Being a Great Place to Work involves listening to our people and ensuring they are Trusted and Empowered. We are an open and transparent workplace. We have open-door management and balanced policies. Constructive feedback is encouraged and welcomed at all levels. No 1 Best place to work in Ireland 5th Best Large Workplace in the UK No 1 Best place to work in India 10th place in Glassdoor Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3000 strong,€255m/ £220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies. Invest in us and we'll invest in you; if you are driven, committed and up for a challenge, we want to meet you. Job Description Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Central Government accounts, focusing on HMRC. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK Public Sector market. This is a really exciting role for a sales professional who wants to develop their career selling and delivering technology solutions. The role will be part of a successful, growing team focused on UK Public Sector opportunities. The team is made up of a number of sales people, who generate new opportunities and/or lead on responses to large government procurement programmes. Come and join us as we prepare for the next phase of expansion and make a difference in the industry. The Sales Account Director is a senior-level position responsible for: Opportunity Management Driving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing your sales team and setting the direction to achieve your teams targets in line with Version 1's growth plans. Customer Management Managing and growing Version 1's relationship with a single account or portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue runrate protection, identifying new business growth opportunities, and leading an account team of sales/delivery/technical professionals to meet or exceed sales targets. Contract Management You will be responsible for your portfolio of account's financial performance metrics (Revenue, TCV and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximise return for Version 1 alongside the delivery and commercial team. Job Objectives: The objectives for the Sales Account Director includes: Leading the contracted relationship: The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation. Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews. Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team: The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved. Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained. Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts. Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's. Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc) Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met. Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective. Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management. Qualifications Skills Required What we require: 10+ years' experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry 10+ years' experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector) Experience of HMRC department, departmental strategy and stakeholders is preferable. Experience in Central Government is essential. Proven experience meeting sales targets as a team and individually Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector Strong leadership and communication skills, influencing customers and driving success within a sales team Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business What we admire: Strong awareness of trends in the industry Ability to leverage network to drive new business and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. If so, we'd love to speak with you. Additional Information Quarterly profit share Private medical insurance Flexible working policy & remote working Incentives for accreditations and educational assistance for courses relevant to your role. Employee recognition in the form of Excellence Awards and CallOut which your peers award. Pathways career development quarterly Engagement is incredibly important. Our local teams drive our engagement events! And much more
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
Apr 20, 2024
Full time
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
Job Description Have you recently gained your Mortgage qualifications or held it for a while and not had the opportunity to use it? Do you want the support, mentoring and guidance to ensure you succeed as a Mortgage Advisor?Do you want a transparent progression structure with real monetary value?If this describes you then we are currently recruiting for qualified Mortgage Advisor to join our Estate Agency team. We pride ourselves on our ability to help people reach their full potential with the best training and development programme in the industry.This together with the fact that you hold your CeMap qualification will make it easy to integrate into the day to day Mortgage Services environment and work successfully alongside your Estate Agency colleagues. You will be self-motivated, professional, ambitious and fully qualified with a real passion for delivering great service. What's in it for you? Competitive Basic Salary with OTE: £40K-£80K Uncapped Commission Structure Progressive and proven Career Journey Opportunity to further your professional qualifications Awards and ongoing Incentives including top achievers overseas trips Ongoing Training and Support to keep you ahead of your game Access to an award winning mortgage service with exclusive mortgage products Full Administration Support Key responsibilities of a Trainee Mortgage Advisor: You will work hand in hand with your estate agency colleagues to maximise mortgage and protection sales from quality leads. You will be tasked with delivering our industry leading levels of client care and service and helping each client find the solution that best suits their individual needs and circumstances so they come back time and time again. You will be advising on and arranging residential mortgages, Buy to Let mortgages , remortgages and product transfers and an award winning suite of non-regulated insurance products from market leading insurers Work with and provide feedback to residential team in respect of progress to leads provide Skills and experience required to be a successful Trainee Mortgage Advisor: Fully CeMAP qualified or equivalent Banking or Financial background preferred but not essential Minimum of 1 years' sales experience (working towards targets/objectives) Positive and resilient attitude Naturally driven to reach and exceed your goals Organised, self-motivated and a team player Ability to work under pressure Numerate and detail conscious William H Brown Estate Agents?are part of? Sequence Home, one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01641
Apr 20, 2024
Full time
Job Description Have you recently gained your Mortgage qualifications or held it for a while and not had the opportunity to use it? Do you want the support, mentoring and guidance to ensure you succeed as a Mortgage Advisor?Do you want a transparent progression structure with real monetary value?If this describes you then we are currently recruiting for qualified Mortgage Advisor to join our Estate Agency team. We pride ourselves on our ability to help people reach their full potential with the best training and development programme in the industry.This together with the fact that you hold your CeMap qualification will make it easy to integrate into the day to day Mortgage Services environment and work successfully alongside your Estate Agency colleagues. You will be self-motivated, professional, ambitious and fully qualified with a real passion for delivering great service. What's in it for you? Competitive Basic Salary with OTE: £40K-£80K Uncapped Commission Structure Progressive and proven Career Journey Opportunity to further your professional qualifications Awards and ongoing Incentives including top achievers overseas trips Ongoing Training and Support to keep you ahead of your game Access to an award winning mortgage service with exclusive mortgage products Full Administration Support Key responsibilities of a Trainee Mortgage Advisor: You will work hand in hand with your estate agency colleagues to maximise mortgage and protection sales from quality leads. You will be tasked with delivering our industry leading levels of client care and service and helping each client find the solution that best suits their individual needs and circumstances so they come back time and time again. You will be advising on and arranging residential mortgages, Buy to Let mortgages , remortgages and product transfers and an award winning suite of non-regulated insurance products from market leading insurers Work with and provide feedback to residential team in respect of progress to leads provide Skills and experience required to be a successful Trainee Mortgage Advisor: Fully CeMAP qualified or equivalent Banking or Financial background preferred but not essential Minimum of 1 years' sales experience (working towards targets/objectives) Positive and resilient attitude Naturally driven to reach and exceed your goals Organised, self-motivated and a team player Ability to work under pressure Numerate and detail conscious William H Brown Estate Agents?are part of? Sequence Home, one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01641
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, helping with queries, supporting and helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. Supporting our customers, you'll work to targets to achieve team and individual goals. Our Greenflag Rescue teams are available Monday- Sunday 06.00-22.00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll need: The roles are busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Glasgow teams, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Glasgow office with your team either 2 days a week or one week in six depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, helping with queries, supporting and helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. Supporting our customers, you'll work to targets to achieve team and individual goals. Our Greenflag Rescue teams are available Monday- Sunday 06.00-22.00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll need: The roles are busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Glasgow teams, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Glasgow office with your team either 2 days a week or one week in six depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, helping with queries, supporting and helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. Supporting our customers, you'll work to targets to achieve team and individual goals. Our Greenflag Rescue teams are available Monday- Sunday 06.00-22.00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll need: The roles are busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Glasgow teams, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Glasgow office with your team either 2 days a week or one week in six depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, helping with queries, supporting and helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. Supporting our customers, you'll work to targets to achieve team and individual goals. Our Greenflag Rescue teams are available Monday- Sunday 06.00-22.00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll need: The roles are busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Glasgow teams, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Glasgow office with your team either 2 days a week or one week in six depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, help with queries, find the right insurance product for their needs. Supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 18:00, Saturday 09:00 - 15:00. In these roles you'll work shifts across these days which we'll share more about, and your up to 12 weeks training, during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Bristol team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Bristol office with your team 1-2 days a week, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, help with queries, find the right insurance product for their needs. Supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 18:00, Saturday 09:00 - 15:00. In these roles you'll work shifts across these days which we'll share more about, and your up to 12 weeks training, during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Bristol team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Bristol office with your team 1-2 days a week, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, help with queries, find the right insurance product for their needs. Supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 18:00, Saturday 09:00 - 15:00. In these roles you'll work shifts across these days which we'll share more about, and your up to 12 weeks training, during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Bristol team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Bristol office with your team 1-2 days a week, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: You'll take calls, help with queries, find the right insurance product for their needs. Supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 18:00, Saturday 09:00 - 15:00. In these roles you'll work shifts across these days which we'll share more about, and your up to 12 weeks training, during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Bristol team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Bristol office with your team 1-2 days a week, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Apr 19, 2024
Full time
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400. You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers safe on the roadside when they have broken down or support them through a claim which is upsetting for many. In all roles you will be supporting our customers, you'll work to targets to achieve team and individual goals. Our customer service teams are available between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. Ou r Greenflag Rescue teams are available Monday- Sunday 06.00 - 22.00. Our Claims teams are available between Monday - Friday 08:00 - 20.00, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00. In these roles you'll work shifts across these hours which we'll share more about in your interview and your 6-8 weeks training will be discussed during your application. What you'll need: The role is busy and challenging, bring your resilience, enthusiasm and energy and you'll be right at home within our outstanding Leeds team, whose culture embodies what DLG is all about. We'll provide you with a technology bundle to suit your needs when working from home, so all you'll need is a good internet connection and a quiet space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how data drives us forward as a business. Ways of Working Reporting to your team leader you'll work on a hybrid basis. You'll be in our Leeds office with your team either 2-3 days a week or one week in five depending on the department you join, where you'll really benefit from additional support and team connections to ensure you are empowered to do right by our customers (our teams love their in-office days and social events). You then have the choice of working from home the rest of the week or you can book a desk in the office if you prefer. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays Buy as you earn share scheme Employee discounts and cashback Opportunity to apply to our customer service and data apprenticeship to develop skills for the future Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you'll make an impactAs a Senior Account Manager (SAM), you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform. This is a field based role requiring extensive appointment making, meeting management and travel around your allocated territory. You'll form great relationships with your Accounting Partners and also work closely with your Senior Account Management colleagues to make sure that you and your colleagues are working in the best way to support Xero's success overall. We are looking for Senior Account Manager to cover both Norfolk and North London area. What you'll do Manage the sales and account management relationships with large and mid-tier accounting partners Drive customer numbers up and achieve monthly targets Drive online strategy deep within the practice Develop ?project plans to support migration to Xero Deliver Xero partner events Ensure that a formal Partner engagement plan is developed for each partner Manage the recruitment, education and growth of your partner base Ensure Partners and and other employees within the Practice attend introductory webinars, events & certification training Educate Partners on all partner resources available Monitor all existing Partners as they progress through the sales cycle. Update our CRM system (Salesforce) with all client communications including calls, emails and meetings Maintain and update our CRM system of all practice staff and contact details Respond in a timely manner to all Partner enquiries Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners Drive attendance at Xero sales events and Partner Forums Work closely with Partner Services to deliver the business plan What you'll bring with you Proven experience in field sales Flexibility to travel within allocated territory as well as outside of territory, if required Proven track of sales performance and achieving KPI's Experience/Knowledge of the workings of an accounting practice is desirable An interest and intrigue in the emerging online accounting market and Fintech Loads of initiative and ability to work autonomously Outstanding communication and presentation skills and an enthusiasm for building strong relationships Ability to create a quick and strong rapport with partners Attention to detail and follow-up Process driven and takes ownership Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you'll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Apr 19, 2024
Full time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you'll make an impactAs a Senior Account Manager (SAM), you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform. This is a field based role requiring extensive appointment making, meeting management and travel around your allocated territory. You'll form great relationships with your Accounting Partners and also work closely with your Senior Account Management colleagues to make sure that you and your colleagues are working in the best way to support Xero's success overall. We are looking for Senior Account Manager to cover both Norfolk and North London area. What you'll do Manage the sales and account management relationships with large and mid-tier accounting partners Drive customer numbers up and achieve monthly targets Drive online strategy deep within the practice Develop ?project plans to support migration to Xero Deliver Xero partner events Ensure that a formal Partner engagement plan is developed for each partner Manage the recruitment, education and growth of your partner base Ensure Partners and and other employees within the Practice attend introductory webinars, events & certification training Educate Partners on all partner resources available Monitor all existing Partners as they progress through the sales cycle. Update our CRM system (Salesforce) with all client communications including calls, emails and meetings Maintain and update our CRM system of all practice staff and contact details Respond in a timely manner to all Partner enquiries Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners Drive attendance at Xero sales events and Partner Forums Work closely with Partner Services to deliver the business plan What you'll bring with you Proven experience in field sales Flexibility to travel within allocated territory as well as outside of territory, if required Proven track of sales performance and achieving KPI's Experience/Knowledge of the workings of an accounting practice is desirable An interest and intrigue in the emerging online accounting market and Fintech Loads of initiative and ability to work autonomously Outstanding communication and presentation skills and an enthusiasm for building strong relationships Ability to create a quick and strong rapport with partners Attention to detail and follow-up Process driven and takes ownership Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you'll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Made up of over 250 specialists in financial services, our FS Audit team are essential, not just to BDO, but to the whole economy. By providing quality assurance to the businesses we work with, across the financial services industry, we help to ensure the continuing stability and authenticity of the financial markets. From small start-ups to large international organisations and FTSE 250 companies, it's our expertise that enables the companies we work with to succeed, no matter what their business goals may be. Driven and ambitious by nature, when you join this team, you'll make a real and tangible difference - and play a critical part in accelerating our growth journey. If you're searching for a unique challenge, in a fast-paced and collaborative environment, this is it. Discover a role that delivers all the training, coaching and development you need to succeed. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Act as audit lead on a range of financial services entities. The expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner Responsible for leading and directing all aspects of audit services delivered Responsible for maximising profitability from a portfolio and taking responsibility for budgeting, WiP control and billing Support Partners in group sales and marketing activity, including playing a leading role in pitch teams, attendance at group networking, and other marketing events as appropriate Contribute to development of new business relationships and business proposals through high level sales and marketing activity. This will include winning work. Support Partners with the implementation and communication of any new business strategy for existing entities, target firms and the internal business Engage directly on technical and audit judgement decisions When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: ACA/ICAS qualified or overseas equivalent Significant experience of auditing within the financial services sector including businesses within one or more of the asset management, capital markets and insurance sectors Knowledge of the CASS rules and experience of client money and assets audits, reporting to the FCA. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 19, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Made up of over 250 specialists in financial services, our FS Audit team are essential, not just to BDO, but to the whole economy. By providing quality assurance to the businesses we work with, across the financial services industry, we help to ensure the continuing stability and authenticity of the financial markets. From small start-ups to large international organisations and FTSE 250 companies, it's our expertise that enables the companies we work with to succeed, no matter what their business goals may be. Driven and ambitious by nature, when you join this team, you'll make a real and tangible difference - and play a critical part in accelerating our growth journey. If you're searching for a unique challenge, in a fast-paced and collaborative environment, this is it. Discover a role that delivers all the training, coaching and development you need to succeed. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Act as audit lead on a range of financial services entities. The expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner Responsible for leading and directing all aspects of audit services delivered Responsible for maximising profitability from a portfolio and taking responsibility for budgeting, WiP control and billing Support Partners in group sales and marketing activity, including playing a leading role in pitch teams, attendance at group networking, and other marketing events as appropriate Contribute to development of new business relationships and business proposals through high level sales and marketing activity. This will include winning work. Support Partners with the implementation and communication of any new business strategy for existing entities, target firms and the internal business Engage directly on technical and audit judgement decisions When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: ACA/ICAS qualified or overseas equivalent Significant experience of auditing within the financial services sector including businesses within one or more of the asset management, capital markets and insurance sectors Knowledge of the CASS rules and experience of client money and assets audits, reporting to the FCA. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Posting End Date: April 27 Who are we? We are Unum - one of the UK's leading employee benefits providers. We've been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families. With a Fortune 500, US parent company, we're part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We're transforming our business, and we're keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth. The role What will you be doing? Customer Service Advisor Dorking or Basingstoke Hybrid 2 days per week in office Salary: £23,500 What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. The Customer Service Advisors are the face of our business, to be successful in position you will: Be proactive, curious and a confident communicator Have an excellent telephone manner, providing great customer service Speak to sales teams, brokers, clients, claimants, or medical providers Have good attention to detail and work in a varied and fast-paced environment Provide policy, quote or renewal information Work alone and autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis Experience in Microsoft Office applications is advantageous The successful Customer Service Advisors can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services or administration. Why join us? Our culture! We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves. What will you get in return? We are passionate about our employee health and wellbeing and providing work-life balance that suits you. Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more. However you see your future career, we'll support and challenge you to be your best with a wealth of learning and development opportunities. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to . Company: Unum UK
Apr 19, 2024
Full time
Job Posting End Date: April 27 Who are we? We are Unum - one of the UK's leading employee benefits providers. We've been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families. With a Fortune 500, US parent company, we're part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We're transforming our business, and we're keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth. The role What will you be doing? Customer Service Advisor Dorking or Basingstoke Hybrid 2 days per week in office Salary: £23,500 What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. The Customer Service Advisors are the face of our business, to be successful in position you will: Be proactive, curious and a confident communicator Have an excellent telephone manner, providing great customer service Speak to sales teams, brokers, clients, claimants, or medical providers Have good attention to detail and work in a varied and fast-paced environment Provide policy, quote or renewal information Work alone and autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis Experience in Microsoft Office applications is advantageous The successful Customer Service Advisors can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services or administration. Why join us? Our culture! We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves. What will you get in return? We are passionate about our employee health and wellbeing and providing work-life balance that suits you. Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more. However you see your future career, we'll support and challenge you to be your best with a wealth of learning and development opportunities. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to . Company: Unum UK
Are you passionate about customer service and want to work for a growing company that believe in training and development? Would you like to work in a customer service role that offers the opportunity to earn more money through bonuses? We have an excellent opportunity for a Customer Service focused induvial to join an established and professional Insurance company that offer ongoing training and development. This is a hybrid role where you will be in the office two days a week and working from home for 3 days. You will use your excellent customer service skills to build relationships and maintain trust and confidence with customers to maximise satisfaction, retain and grow business. We are looking for passionate and confident candidates with experience within the insurance industry who are looking to join a growing business and develop their skills and career. What s in it for you? Salary: up to £27k + OTE Hours: Monday to Friday 9-5.30 25 days holiday + bank holidays! Hybrid working with 3 days at home and 2 in the office Fantastic training and ongoing support The company promote progression from within Opportunity to gain insurance qualifications Casual Fridays Health insurance Monthly bonus! Key responsibilities for the Customer Service Advisor: Mixture of both inbound and outbound telephone activities Act as first point of contact and provide solutions for customers in the sale or renewal of products/policies Identify potential sales opportunities through active listening and analysis of the customer s needs Ensure customers have a full understanding of the products they are buying by communicating effectively Communicate in a prompt, polite and clear manner, representing the business with a positive and professional image at all times Follow up and resolve to a satisfactory conclusion any issues arising from sales or service queries Liaise with Underwriters, prepare renewals and issue documentation Prepare mid-term adjustment and cancellation documentation Diary Management Allocation of monies to client accounts For this Customer Service Advisor role the employer is looking for: Previous experience within Insurance Record of providing outstanding customer service Competent in prioritisation Basic decision making and problem solving Competent written and oral communicator Competent in IT skills If you are interested in this Customer Service Advisor role, please apply now! Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.
Apr 19, 2024
Full time
Are you passionate about customer service and want to work for a growing company that believe in training and development? Would you like to work in a customer service role that offers the opportunity to earn more money through bonuses? We have an excellent opportunity for a Customer Service focused induvial to join an established and professional Insurance company that offer ongoing training and development. This is a hybrid role where you will be in the office two days a week and working from home for 3 days. You will use your excellent customer service skills to build relationships and maintain trust and confidence with customers to maximise satisfaction, retain and grow business. We are looking for passionate and confident candidates with experience within the insurance industry who are looking to join a growing business and develop their skills and career. What s in it for you? Salary: up to £27k + OTE Hours: Monday to Friday 9-5.30 25 days holiday + bank holidays! Hybrid working with 3 days at home and 2 in the office Fantastic training and ongoing support The company promote progression from within Opportunity to gain insurance qualifications Casual Fridays Health insurance Monthly bonus! Key responsibilities for the Customer Service Advisor: Mixture of both inbound and outbound telephone activities Act as first point of contact and provide solutions for customers in the sale or renewal of products/policies Identify potential sales opportunities through active listening and analysis of the customer s needs Ensure customers have a full understanding of the products they are buying by communicating effectively Communicate in a prompt, polite and clear manner, representing the business with a positive and professional image at all times Follow up and resolve to a satisfactory conclusion any issues arising from sales or service queries Liaise with Underwriters, prepare renewals and issue documentation Prepare mid-term adjustment and cancellation documentation Diary Management Allocation of monies to client accounts For this Customer Service Advisor role the employer is looking for: Previous experience within Insurance Record of providing outstanding customer service Competent in prioritisation Basic decision making and problem solving Competent written and oral communicator Competent in IT skills If you are interested in this Customer Service Advisor role, please apply now! Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.
Customer Support Advisor Full time, Permanent Kings Lynn £Competitive + Excellent benefits Great opportunity working for a fantastic company with great benefits! In a nutshell Our client is a leading manufacturer who provide solutions to businesses across the UK and overseas. They are the leaders in product innovation, and design concepts through to completion. Working within an established sales and after service team you will play a key role in making sure that all parts enquiries are responded to in a timely fashion. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of communication. The ideal candidate will have a strong customer service background within an office environment along with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage but not essential. What's involved for the Customer Support Advisor Deal with incoming calls and email enquiries Check stock availability Log order details Organise collections and returns Provide quotations Upload invoices Raise credits Chase back orders General Ad hoc duties What you'll need Strong customer service background Excellent communication skills Parts or spares service background advantageous but not essential Detail orientated Confident manner Ability to prioritise workloads Competent user on Microsoft Office Benefits include Competitive salary Excellent office working environment Excellent company pension scheme up to 18% Healthcare scheme Life Insurance 25 days + 8 bank holidays Free parking Employee development programme This is a Full time, permanent Customer Support Advisor role, working Monday to Friday, 8:30am - 5pm. Should this Parts Advisor position be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd. Applications from outside the UK will not be considered. 3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK. We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing.
Apr 19, 2024
Full time
Customer Support Advisor Full time, Permanent Kings Lynn £Competitive + Excellent benefits Great opportunity working for a fantastic company with great benefits! In a nutshell Our client is a leading manufacturer who provide solutions to businesses across the UK and overseas. They are the leaders in product innovation, and design concepts through to completion. Working within an established sales and after service team you will play a key role in making sure that all parts enquiries are responded to in a timely fashion. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of communication. The ideal candidate will have a strong customer service background within an office environment along with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage but not essential. What's involved for the Customer Support Advisor Deal with incoming calls and email enquiries Check stock availability Log order details Organise collections and returns Provide quotations Upload invoices Raise credits Chase back orders General Ad hoc duties What you'll need Strong customer service background Excellent communication skills Parts or spares service background advantageous but not essential Detail orientated Confident manner Ability to prioritise workloads Competent user on Microsoft Office Benefits include Competitive salary Excellent office working environment Excellent company pension scheme up to 18% Healthcare scheme Life Insurance 25 days + 8 bank holidays Free parking Employee development programme This is a Full time, permanent Customer Support Advisor role, working Monday to Friday, 8:30am - 5pm. Should this Parts Advisor position be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd. Applications from outside the UK will not be considered. 3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK. We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing.
Company: Finning Power Rental LP (UK) Number of Openings: 1 Worker Type: Permanent Position Overview: We are delighted to advertise a brand new role as Technical Engineering Lead for Finning Power Rental. This exciting opportunity will provide technical leadership and expertise to the Finning Power Rental teams in the UK and Ireland. Ensuring the equipment and designs are technically fit for purpose and deliver the customer a cost-effective solution. Job Description: Job Functions: Work closely with sales, operations, and other engineering teams to develop a technical and commercially viable solution for the customer. Ensure the solution we propose is safe, reliable and fully compliant with current health, safety and quality regulations, legislation, and procedures within Finning. Develop an engineering solution to enable the integration of 3rd party supplied equipment into turnkey projects, liaising with suppliers where necessary to ensure compliance with health, safety and quality regulations, legislation, and procedures within Finning. Develop holistic maintenance plans for the rental equipment which balances safety, fleet reliability and total cost. Own the technical development plan for the engineering teams within Finning Power Rental. Working closely with the Learning and Development (L&D) to develop the necessary training and representing Finning Power Rental on the electrical safety committee. Ensure risk assessments and method statements are being carried out to acceptable standards. Represent Finning Power Rental at customer sites, leading the rental projects including the setup of the project, perform any diagnostics and necessary repairs to equipment. Provide leadership and guidance to the service and maintenance engineering teams whilst ensuring full compliance with health, safety, and environmental regulations. Maintain own product knowledge of Caterpillar equipment through the attendance of Caterpillar and Finning technical training and the use of other training mediums such as On-line learning. Maintains an up-to-date knowledge of new engine Technologies applicable to power rental. Benefits: In addition to 25 days holiday, an annual bonus, a competitive salary, life insurance, and up to 7% pension, you will benefit from: Private medical insurance Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills Required: Engine/generator maintenance experience (required) Both mechanical and electrical engineering skills Full working knowledge of all engine systems and their integration into other equipment Competent in IT with CAD knowledge and a Basic understanding of CAN networks Strong communication skills with an ability to build positive relationships at all levels of the business. Project management skills to oversee projects from end to end. Strong advisory skills regarding technical-related issues and problem-solving. Conceptual and creative problem-solver with strong analytical skills Works on own initiative and well as part of a team Customer-focused and commercially aware of cost implications and revenue-generating opportunities. Can carry out required Engine Audit Evaluations, fully interpret results and problem-solve issues to a successful conclusion Flexible approach to 24/7 business. Knowledge: Industry knowledge from at least one of the following oil & gas, electric power, industrial, marine sectors or rental. Competent with all engine systems and engine integration into various machines. Fully understand all engine systems both Electrical and Mechanical Fully understand the Caterpillar requirements for various engine installations. Education & Experience: Degree in Engineering or Apprentice to HND level Working knowledge of engines and engine installations. Excellent knowledge of Health & Safety. Driver's license. 8 years plus experience in the Rental energy sector or a similar role. Experience in design, development and validation of components. Experience in presenting solutions in customer-facing meetings. Ability to undertake detailed on-site test work. Has achieved a 'competent' level of advanced skills for Level 3 Engineer as per the company's training and skills matrix. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 19, 2024
Full time
Company: Finning Power Rental LP (UK) Number of Openings: 1 Worker Type: Permanent Position Overview: We are delighted to advertise a brand new role as Technical Engineering Lead for Finning Power Rental. This exciting opportunity will provide technical leadership and expertise to the Finning Power Rental teams in the UK and Ireland. Ensuring the equipment and designs are technically fit for purpose and deliver the customer a cost-effective solution. Job Description: Job Functions: Work closely with sales, operations, and other engineering teams to develop a technical and commercially viable solution for the customer. Ensure the solution we propose is safe, reliable and fully compliant with current health, safety and quality regulations, legislation, and procedures within Finning. Develop an engineering solution to enable the integration of 3rd party supplied equipment into turnkey projects, liaising with suppliers where necessary to ensure compliance with health, safety and quality regulations, legislation, and procedures within Finning. Develop holistic maintenance plans for the rental equipment which balances safety, fleet reliability and total cost. Own the technical development plan for the engineering teams within Finning Power Rental. Working closely with the Learning and Development (L&D) to develop the necessary training and representing Finning Power Rental on the electrical safety committee. Ensure risk assessments and method statements are being carried out to acceptable standards. Represent Finning Power Rental at customer sites, leading the rental projects including the setup of the project, perform any diagnostics and necessary repairs to equipment. Provide leadership and guidance to the service and maintenance engineering teams whilst ensuring full compliance with health, safety, and environmental regulations. Maintain own product knowledge of Caterpillar equipment through the attendance of Caterpillar and Finning technical training and the use of other training mediums such as On-line learning. Maintains an up-to-date knowledge of new engine Technologies applicable to power rental. Benefits: In addition to 25 days holiday, an annual bonus, a competitive salary, life insurance, and up to 7% pension, you will benefit from: Private medical insurance Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills Required: Engine/generator maintenance experience (required) Both mechanical and electrical engineering skills Full working knowledge of all engine systems and their integration into other equipment Competent in IT with CAD knowledge and a Basic understanding of CAN networks Strong communication skills with an ability to build positive relationships at all levels of the business. Project management skills to oversee projects from end to end. Strong advisory skills regarding technical-related issues and problem-solving. Conceptual and creative problem-solver with strong analytical skills Works on own initiative and well as part of a team Customer-focused and commercially aware of cost implications and revenue-generating opportunities. Can carry out required Engine Audit Evaluations, fully interpret results and problem-solve issues to a successful conclusion Flexible approach to 24/7 business. Knowledge: Industry knowledge from at least one of the following oil & gas, electric power, industrial, marine sectors or rental. Competent with all engine systems and engine integration into various machines. Fully understand all engine systems both Electrical and Mechanical Fully understand the Caterpillar requirements for various engine installations. Education & Experience: Degree in Engineering or Apprentice to HND level Working knowledge of engines and engine installations. Excellent knowledge of Health & Safety. Driver's license. 8 years plus experience in the Rental energy sector or a similar role. Experience in design, development and validation of components. Experience in presenting solutions in customer-facing meetings. Ability to undertake detailed on-site test work. Has achieved a 'competent' level of advanced skills for Level 3 Engineer as per the company's training and skills matrix. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Sales Advisor 25,000 per annum, plus quarterly bonus, with a realistic OTE of 27,700 Hybrid/ Remote, with occasional travel to office in Littlehampton for training, meetings etc. Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with some flexibility available Would you like to work within a rewarding and motivating account management role, where you can make a difference to people's lives? We are currently supporting our client to grow their Internal Sales Department by 4 team members. Here you would be introducing new/ additional products to their loyal client base. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows: 25 days annual leave + statutory Bank Holidays 1 day's paid leave for volunteering each year Annual pay review Auto-enrolment into the company pension, with option to enrol in to the enhanced scheme Private medical scheme enrolment available following successful completion of probation Life insurance for 10 x salary from commencement Bespoke employee reward platform, offering discounts across major retailers and access to an online Wellbeing Centre! Ride to work scheme offering savings of up to 42% on the cost of a new bike and accessories Employee Assistance Programme, offering many services, including; GP consultation, Second Medical Opinion, Mental Health Support, Life event counselling, Get fit programme and many more The role: As an Internal Sales Advisor, you will be targeted on cross selling/ up selling medical products to the existing client base. They may already be on a regular prescription and you will have the opportunity to offer them new products that could benefit them and make their lives easier. On a daily basis you will be building relationships, providing product information and guiding them through product access, as well as updating the database and working alongside the customer service team. This role will contribute to top-line revenue growth, customer acquisition and retention levels, and profitability. Experience required: Most importantly you will possess excellent customer service skills Confident communicating over the telephone Computer literacy, with the ability to easily learn in house systems, as well as Microsoft office MUST be driven and motivated towards working to targets with a drive to succeed ALL customer service backgrounds will be considered - personality is key It would be advantageous to have: Previous customer service/ call centre/ telesales/ sales experience Educated to GCSE standard If you have worked with any medical companies before, it would be hugely beneficial If this role sounds of interest, please do get in touch right away (phone number removed), or apply on line, or both Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
Apr 19, 2024
Full time
Sales Advisor 25,000 per annum, plus quarterly bonus, with a realistic OTE of 27,700 Hybrid/ Remote, with occasional travel to office in Littlehampton for training, meetings etc. Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with some flexibility available Would you like to work within a rewarding and motivating account management role, where you can make a difference to people's lives? We are currently supporting our client to grow their Internal Sales Department by 4 team members. Here you would be introducing new/ additional products to their loyal client base. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows: 25 days annual leave + statutory Bank Holidays 1 day's paid leave for volunteering each year Annual pay review Auto-enrolment into the company pension, with option to enrol in to the enhanced scheme Private medical scheme enrolment available following successful completion of probation Life insurance for 10 x salary from commencement Bespoke employee reward platform, offering discounts across major retailers and access to an online Wellbeing Centre! Ride to work scheme offering savings of up to 42% on the cost of a new bike and accessories Employee Assistance Programme, offering many services, including; GP consultation, Second Medical Opinion, Mental Health Support, Life event counselling, Get fit programme and many more The role: As an Internal Sales Advisor, you will be targeted on cross selling/ up selling medical products to the existing client base. They may already be on a regular prescription and you will have the opportunity to offer them new products that could benefit them and make their lives easier. On a daily basis you will be building relationships, providing product information and guiding them through product access, as well as updating the database and working alongside the customer service team. This role will contribute to top-line revenue growth, customer acquisition and retention levels, and profitability. Experience required: Most importantly you will possess excellent customer service skills Confident communicating over the telephone Computer literacy, with the ability to easily learn in house systems, as well as Microsoft office MUST be driven and motivated towards working to targets with a drive to succeed ALL customer service backgrounds will be considered - personality is key It would be advantageous to have: Previous customer service/ call centre/ telesales/ sales experience Educated to GCSE standard If you have worked with any medical companies before, it would be hugely beneficial If this role sounds of interest, please do get in touch right away (phone number removed), or apply on line, or both Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.