The Support Assistant role is integral to the success of our member experience. You will be the first point of contact in our member journey and need to always ensure a high level of customer service. The role duties are wide and varied and can range from the collection of post, to contractor management to collaborating with our maintenance team to arrange repairs. Key Responsibilities and Activities Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the members. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with Old Oak own procedures. Assisting with the development of member experience through, programming, initiatives, events and administration. Actively engage with members through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Assist with visual promotions of up-and-coming programming/events and community lead initiatives. Be proactive and inform the management team of any problems and situations arising. Actively seek and act on member feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure member satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Set up and clear down of members events under direction of the Events Coordinator. Undertake any reasonable ad hoc duties requested by the General Manager, Assistant General Manager or the Events Coordinator. Lettings Management Assist with lettings and the customer journey through to booking and actively managing the enquiry pipeline. Have a full understanding of all the products and services offered by Old Oak, as well as those offered by competitors. Be able to relate all product offerings to prospective members with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Liaising with external contractors, ensuring they are correctly signed in and out of the building where appropriate. Preparing membership agreements and ensuring these are processed in line with our company procedures. Co-ordination of all contractual agreements and membership agreements. Feedback application status to all members and guarantors (where applicable). Audit enquiry and membership agreement paperwork and report to relevant teams. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with members enquiries in a timely manner Maintain Enquiries Email inbox to ensure all queries are dealt with in a timely manner. Deliver best-in-class viewings to ensure maximum conversion rates. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Health & Safety Follow policies and procedures dictated by current H&S legislation under the guidance of VervLife. To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate At VervLife, we believe in equal opportunities and inclusivity and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
Apr 18, 2024
Full time
The Support Assistant role is integral to the success of our member experience. You will be the first point of contact in our member journey and need to always ensure a high level of customer service. The role duties are wide and varied and can range from the collection of post, to contractor management to collaborating with our maintenance team to arrange repairs. Key Responsibilities and Activities Community care, Engagement and Satisfaction Lead front of house and telephone support; managing and dealing with day-to-day queries. Develop and maintain relationships with the members. Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers expectations and service levels, and in line with Old Oak own procedures. Assisting with the development of member experience through, programming, initiatives, events and administration. Actively engage with members through various online platforms, responding to news feeds posts, direct messages and posting regular on the news feed and other social media platforms. Assist with visual promotions of up-and-coming programming/events and community lead initiatives. Be proactive and inform the management team of any problems and situations arising. Actively seek and act on member feedback to improve services. Ensure visitors and contractors are signed in and out of the site in accordance with procedures. Deliver best-in-class service to ensure member satisfaction and retention, ensuring a high standard of customer service at all times. Maintain systems with up-to-date customer feedback and personal preferences. Set up and clear down of members events under direction of the Events Coordinator. Undertake any reasonable ad hoc duties requested by the General Manager, Assistant General Manager or the Events Coordinator. Lettings Management Assist with lettings and the customer journey through to booking and actively managing the enquiry pipeline. Have a full understanding of all the products and services offered by Old Oak, as well as those offered by competitors. Be able to relate all product offerings to prospective members with associated costs. Provide general administrative support to the management team including writing letters/emails, raising POs/invoices, filing, receiving payment and issuing receipts. Liaising with external contractors, ensuring they are correctly signed in and out of the building where appropriate. Preparing membership agreements and ensuring these are processed in line with our company procedures. Co-ordination of all contractual agreements and membership agreements. Feedback application status to all members and guarantors (where applicable). Audit enquiry and membership agreement paperwork and report to relevant teams. Gathering client data to fulfil booking requirements and communicate to relevant teams. Dealing with members enquiries in a timely manner Maintain Enquiries Email inbox to ensure all queries are dealt with in a timely manner. Deliver best-in-class viewings to ensure maximum conversion rates. Financial Management Support Analysing reports and bookings to determine and communicate price increases. Implementation and following of financial controls in line with financial operating procedures. Use of the computerised internal booking and finance package to manage financial information. Health & Safety Follow policies and procedures dictated by current H&S legislation under the guidance of VervLife. To be fully conversant with the company s fire and emergency procedures including personal emergency evacuation plan for disabled residents (where appropriate At VervLife, we believe in equal opportunities and inclusivity and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Reading are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Be the face of the store to our delivery customers, ensuring excellent customer service and experience. Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner. Ensure Customers get the best shopping experience in-store and out on the road. Can prioritise and be efficient with your time so you and the team can spend more time with our customers finding wines they'll love Involvement in all operational tasks required for the day-to-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs You are constantly improving your wine knowledge so you can share this with our customers (don't worry, we will teach you everything you need to know) Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points. What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term until 31/01/2024 Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Reading are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Be the face of the store to our delivery customers, ensuring excellent customer service and experience. Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner. Ensure Customers get the best shopping experience in-store and out on the road. Can prioritise and be efficient with your time so you and the team can spend more time with our customers finding wines they'll love Involvement in all operational tasks required for the day-to-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs You are constantly improving your wine knowledge so you can share this with our customers (don't worry, we will teach you everything you need to know) Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points. What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term until 31/01/2024 Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Cirencester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant/Driver you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Part-Time Permanent Hours: 18 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Cirencester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant/Driver you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Part-Time Permanent Hours: 18 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
GCI Manager (Global Continuous Improvement) Lean Six Sigma Black Belt 6 months (with view to extend) INSIDE IR35 Watford - 3 days a week onsite with occasional travel to other sites Responsibilities: Mentor and train more junior members of the team (eg Green Belt) to understand a higher level of lean processes. Leads in the development and delivery of continuous improvement documentation and training. Participates in the development and maintenance of the continuous improvement standards and methods utilizing industry best practices. Identifies project opportunities while working within various business functions. May participate on project teams outside of the functional area as a subject matter expert (SME). Guides the project team through all phases of the DMAIC (Define-Measure-Analyse-Improve-Control) roadmap. Manage the continuous improvement across cross functional projects. Skills/Experience: A deep understanding of continuous improvement with commercial experience. Previously Embedded lean processes into teams to support continuous improvement. Worked in a processing centre environment. Excellent stakeholder management. Black Belt certified (Lean Six Sigma). A background in core engineering. Experience in the manufacturing industry. Agile, Safe, PMP, PgMP or Prince2 certification an advantage. Bachelor's degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics, or another technical major) would be an advantage. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Contractor
GCI Manager (Global Continuous Improvement) Lean Six Sigma Black Belt 6 months (with view to extend) INSIDE IR35 Watford - 3 days a week onsite with occasional travel to other sites Responsibilities: Mentor and train more junior members of the team (eg Green Belt) to understand a higher level of lean processes. Leads in the development and delivery of continuous improvement documentation and training. Participates in the development and maintenance of the continuous improvement standards and methods utilizing industry best practices. Identifies project opportunities while working within various business functions. May participate on project teams outside of the functional area as a subject matter expert (SME). Guides the project team through all phases of the DMAIC (Define-Measure-Analyse-Improve-Control) roadmap. Manage the continuous improvement across cross functional projects. Skills/Experience: A deep understanding of continuous improvement with commercial experience. Previously Embedded lean processes into teams to support continuous improvement. Worked in a processing centre environment. Excellent stakeholder management. Black Belt certified (Lean Six Sigma). A background in core engineering. Experience in the manufacturing industry. Agile, Safe, PMP, PgMP or Prince2 certification an advantage. Bachelor's degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics, or another technical major) would be an advantage. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Sonning are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 12 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Sonning are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 12 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
The Role Would you like to work in our Investment Projects team delivering construction & infrastructure projects from conception through to handover? We currently have a vacancy for a Construction Project Manager at our site in Warton within the Infrastructure and Facilities Services Organisation. As a Construction Project Manager, you will act as a client-side project manager to ensure successful delivery of the design, planning and construction of a wide range of facility upgrade and estates projects across the BAE Systems sites. These projects can vary and could include; key infrastructure upgrades, utilities installation or removal, building refurbishments, new buildings and installation of plant & equipment to provide manufacturing capability. This role will provide you with a variety of work across all aspects of running a manufacturing environment and large secure industrial sites. This role could involve occasional travel within the UK. Overseas opportunities may arise if deemed necessary in the design or delivery of a project and is a great opportunity to expand your knowledge & experience. Role Responsibilities: Your main responsibilities as a Construction Project Manager will involve (not limited to): Liaising with both internal and external customers, engineering professionals, subject matter experts and professional consultancy support teams. Interpreting the customer requirements, leading to the preparation of designs, implementing plans, specification approvals and financial business cases. Co-ordinating with professional consultant teams and/or construction contractors in respect of the development of facilities including the incorporation of plant & equipment, building infrastructure, utilities, new buildings, site rationalisation work and the major maintenance of the BAE Systems (AIR) Estate. Safe management and co-ordination of onsite contractor activities. Responsible for all project design phases following the RIBA Plan of Work. Responsible for all installations in accordance with the current company, statutory health & safety legislation, building control and CDM regulations. What BAE Systems are looking for, from you: You will have excellent communication skills both verbal and written and be able to effectively communicate with stakeholders internally and externally. You will be highly motivated with the ability to influence, be resilient and use your initiative to drive progress throughout your project milestones to meet programme deliverables. Essential: Degree or HNC/D qualified in Construction or Building Services would be ideal, however other disciplines and experience within the Built Environment are welcome. Experience in the built environment which may include disciplines such as; construction project management, civil engineering, structural engineering, fire engineering, architecture, mechanical, electrical, utilities and/or building services engineering or other built environment disciplines. Relevant qualifications or equivalent experience in ensuring construction Health & Safety (NEBOSH General Certificate, IOSH, specific safety topic training). Knowledge of construction and/or manufacturing plant & equipment installations. Experience of managing contractors in full compliance with the Construction (Design & Management) Regulations 2015. Desirable: Previous experience in the design management of construction activities/projects. Previous experience in onsite construction management. Further safety awareness, training and qualifications linked to construction health and safety disciplines (Working at Height, Excavations, Confined spaces, Construction Plant, Mechanical safety, electrical safety etc). Project management qualifications and demonstrable experience. Membership of a professional organisation. Previous experience in the installation or commissioning of manufacturing plant and equipment. Security Requirements: SC & ITAR This role will require the person to hold full Security Clearance (SC) prior to working onsite. You will need to obtain a BPSS check as part of this process. You must currently hold or be eligible and willing to obtain SC. In addition, this role involves direct and/or indirect access to ITAR Material which means there are restrictions on dual nationals. Therefore you must hold a British Nationality to apply for this role. If you are unsure as to whether you are eligible, please contact me to discuss. The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles.
Apr 18, 2024
Contractor
The Role Would you like to work in our Investment Projects team delivering construction & infrastructure projects from conception through to handover? We currently have a vacancy for a Construction Project Manager at our site in Warton within the Infrastructure and Facilities Services Organisation. As a Construction Project Manager, you will act as a client-side project manager to ensure successful delivery of the design, planning and construction of a wide range of facility upgrade and estates projects across the BAE Systems sites. These projects can vary and could include; key infrastructure upgrades, utilities installation or removal, building refurbishments, new buildings and installation of plant & equipment to provide manufacturing capability. This role will provide you with a variety of work across all aspects of running a manufacturing environment and large secure industrial sites. This role could involve occasional travel within the UK. Overseas opportunities may arise if deemed necessary in the design or delivery of a project and is a great opportunity to expand your knowledge & experience. Role Responsibilities: Your main responsibilities as a Construction Project Manager will involve (not limited to): Liaising with both internal and external customers, engineering professionals, subject matter experts and professional consultancy support teams. Interpreting the customer requirements, leading to the preparation of designs, implementing plans, specification approvals and financial business cases. Co-ordinating with professional consultant teams and/or construction contractors in respect of the development of facilities including the incorporation of plant & equipment, building infrastructure, utilities, new buildings, site rationalisation work and the major maintenance of the BAE Systems (AIR) Estate. Safe management and co-ordination of onsite contractor activities. Responsible for all project design phases following the RIBA Plan of Work. Responsible for all installations in accordance with the current company, statutory health & safety legislation, building control and CDM regulations. What BAE Systems are looking for, from you: You will have excellent communication skills both verbal and written and be able to effectively communicate with stakeholders internally and externally. You will be highly motivated with the ability to influence, be resilient and use your initiative to drive progress throughout your project milestones to meet programme deliverables. Essential: Degree or HNC/D qualified in Construction or Building Services would be ideal, however other disciplines and experience within the Built Environment are welcome. Experience in the built environment which may include disciplines such as; construction project management, civil engineering, structural engineering, fire engineering, architecture, mechanical, electrical, utilities and/or building services engineering or other built environment disciplines. Relevant qualifications or equivalent experience in ensuring construction Health & Safety (NEBOSH General Certificate, IOSH, specific safety topic training). Knowledge of construction and/or manufacturing plant & equipment installations. Experience of managing contractors in full compliance with the Construction (Design & Management) Regulations 2015. Desirable: Previous experience in the design management of construction activities/projects. Previous experience in onsite construction management. Further safety awareness, training and qualifications linked to construction health and safety disciplines (Working at Height, Excavations, Confined spaces, Construction Plant, Mechanical safety, electrical safety etc). Project management qualifications and demonstrable experience. Membership of a professional organisation. Previous experience in the installation or commissioning of manufacturing plant and equipment. Security Requirements: SC & ITAR This role will require the person to hold full Security Clearance (SC) prior to working onsite. You will need to obtain a BPSS check as part of this process. You must currently hold or be eligible and willing to obtain SC. In addition, this role involves direct and/or indirect access to ITAR Material which means there are restrictions on dual nationals. Therefore you must hold a British Nationality to apply for this role. If you are unsure as to whether you are eligible, please contact me to discuss. The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles.
We are currently recruiting for a Senior Quantity Surveyor to work for a well respected client on a permanent basis. Senior Quantity Surveyor Permanent Hybrid working (Mixture of Hinkley Point C, Immingham Office and WFH) Must be eligible for SC Clearance 10 x 12 hour days, 4 days off, or 39 hours Immingham or Home Working Purpose: The Quantity Surveyor has responsibility for the day to day commercial management of the contracts or sub contracts including variation and claims management change control and then to final account close out, including dispute resolution. Main Accountabilities & Competencies: Accountabilities Implementation of cost control and management systems across the project, First line review of the commercial conditions during the tender phase, build-up of cost estimates and risk reviews Implementation of contract specific commercial strategies, Contract management and administration Negotiation of sub contract packages, Lead and manage effective project contract and commercial change control Participate in regular project commercial reviews and audits, Preparation of the project commercial and cost reports Interface with customers and sub-contractors on main contract issues, Ensuring early warning of commercial problems and issues, Support development and review of project risk registers Identify and manage claims and variations to protect the commercial position and Manage dispute resolution Liasing with the Site team and be available for Weekly Site progress meetings. Competencies Able to budget, cost and price various products and services, Able to produce accurate financial reports and analysis, Able to effectively and efficiently produce and report cost and time within a project, Good understanding of how to achieve effective contract management Can effectively deal with change and claims, Able to analyse the Engineering and Construction project environment Understands project and contract terms and invoicing procedures, Shows awareness and monitoring of WIP, Can carry out a simple procurement exercises including setting evaluation criteria and ranking potential suppliers Good understanding of change management in relation to scope management, document control and version control, Understands the need for ethical working, values, integrity and codes of conduct and the need to observe these in the execution of work in a way that contributes to professionalism Has the ability to communicate project controls information effectively to a range of stakeholders including technical and non-technical audiences Has worked on Major Mechanical and Electrical Projects over 100 million plus. Can identify and quantify project-related risks and opportunities, Is able to recommend contingencies and/or mitigation of risks Is able to review information and identify: assumptions, gaps, conflicting data, ambiguities, actions to take to resolve the above, Good ability to produce a document that details the scope of the project Understands the implications of a sound approach to the development of and use of different types of breakdown and coding structures Prepare and present breakdown and coding structures that meet project requirements and are flexible, Able to gather and validate the information required to produce schedules Able to determine timescales for component activities and check that developed timescales are consistent with achieving the requirements, Able to develop basis of schedule/schedule narrative, Can develop the initial budget for control of work scope delivery using cost estimates, project schedules and breakdown structures Has an organised approach to the maintenance of project files, Has good attention to detail, Has good working knowledge of Microsoft Office i.e. Excel, Word, PowerPoint, Is confident to learn software tools to support project activities Key Indicators/Requirements Achievement of Key Performance Indicators and Service Level Agreements, as set by your line manager from time-to-time Satisfied clients, both internal and/or external, Timely completion of work & Quality of work Adherence to relevant Processes, Procedures & Policies, Professionalism, Integrity, Trust, Team Spirit and Caring Commercial & Risk Inform project manager of potential risks identified in a timely manner, Work within allocated CTR or allocated hours where applicable. Demonstrate clear understating of relevant commercial and budgetary landscape, Work to agreed plans, using initiative to identify improvements/savings Function as an ambassador for the Company, always presenting the right image to existing and potential clients To attend meetings and forums, representing the Company, Forge links and establish communication with relevant colleagues and other stakeholders. Health, Safety, Environment & Quality Inform line/project manager of potential project risks identified in a timely manner, Working within the Company's ISO9001:2008 quality systems Responsible for own safety at work, Consideration to be given to others in working environment Adhere to Company and client health and safety procedures, Comply with - and work to - relevant procedures, policies, processes, and standards, to meet the required level of quality in all outputs Zero non-conformances to all Company, client, and project specific quality and safety plans, Adherence to PPE requirements, where applicable. Technical Requirements Keep up to date with latest industry and functional standards, technology, and norms, Be familiar with all relevant systems, A good understanding of the availability and use of all relevant electronic tools and software. Full awareness and understanding of relevant legislation and standards, and their practical application, Awareness and understanding of all relevant Company Policies, processes, and procedures Must be able to obtain a basic Security Clearance If this role is of interest, please submit an up to date CV highlighting all relevant experience Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 18, 2024
Full time
We are currently recruiting for a Senior Quantity Surveyor to work for a well respected client on a permanent basis. Senior Quantity Surveyor Permanent Hybrid working (Mixture of Hinkley Point C, Immingham Office and WFH) Must be eligible for SC Clearance 10 x 12 hour days, 4 days off, or 39 hours Immingham or Home Working Purpose: The Quantity Surveyor has responsibility for the day to day commercial management of the contracts or sub contracts including variation and claims management change control and then to final account close out, including dispute resolution. Main Accountabilities & Competencies: Accountabilities Implementation of cost control and management systems across the project, First line review of the commercial conditions during the tender phase, build-up of cost estimates and risk reviews Implementation of contract specific commercial strategies, Contract management and administration Negotiation of sub contract packages, Lead and manage effective project contract and commercial change control Participate in regular project commercial reviews and audits, Preparation of the project commercial and cost reports Interface with customers and sub-contractors on main contract issues, Ensuring early warning of commercial problems and issues, Support development and review of project risk registers Identify and manage claims and variations to protect the commercial position and Manage dispute resolution Liasing with the Site team and be available for Weekly Site progress meetings. Competencies Able to budget, cost and price various products and services, Able to produce accurate financial reports and analysis, Able to effectively and efficiently produce and report cost and time within a project, Good understanding of how to achieve effective contract management Can effectively deal with change and claims, Able to analyse the Engineering and Construction project environment Understands project and contract terms and invoicing procedures, Shows awareness and monitoring of WIP, Can carry out a simple procurement exercises including setting evaluation criteria and ranking potential suppliers Good understanding of change management in relation to scope management, document control and version control, Understands the need for ethical working, values, integrity and codes of conduct and the need to observe these in the execution of work in a way that contributes to professionalism Has the ability to communicate project controls information effectively to a range of stakeholders including technical and non-technical audiences Has worked on Major Mechanical and Electrical Projects over 100 million plus. Can identify and quantify project-related risks and opportunities, Is able to recommend contingencies and/or mitigation of risks Is able to review information and identify: assumptions, gaps, conflicting data, ambiguities, actions to take to resolve the above, Good ability to produce a document that details the scope of the project Understands the implications of a sound approach to the development of and use of different types of breakdown and coding structures Prepare and present breakdown and coding structures that meet project requirements and are flexible, Able to gather and validate the information required to produce schedules Able to determine timescales for component activities and check that developed timescales are consistent with achieving the requirements, Able to develop basis of schedule/schedule narrative, Can develop the initial budget for control of work scope delivery using cost estimates, project schedules and breakdown structures Has an organised approach to the maintenance of project files, Has good attention to detail, Has good working knowledge of Microsoft Office i.e. Excel, Word, PowerPoint, Is confident to learn software tools to support project activities Key Indicators/Requirements Achievement of Key Performance Indicators and Service Level Agreements, as set by your line manager from time-to-time Satisfied clients, both internal and/or external, Timely completion of work & Quality of work Adherence to relevant Processes, Procedures & Policies, Professionalism, Integrity, Trust, Team Spirit and Caring Commercial & Risk Inform project manager of potential risks identified in a timely manner, Work within allocated CTR or allocated hours where applicable. Demonstrate clear understating of relevant commercial and budgetary landscape, Work to agreed plans, using initiative to identify improvements/savings Function as an ambassador for the Company, always presenting the right image to existing and potential clients To attend meetings and forums, representing the Company, Forge links and establish communication with relevant colleagues and other stakeholders. Health, Safety, Environment & Quality Inform line/project manager of potential project risks identified in a timely manner, Working within the Company's ISO9001:2008 quality systems Responsible for own safety at work, Consideration to be given to others in working environment Adhere to Company and client health and safety procedures, Comply with - and work to - relevant procedures, policies, processes, and standards, to meet the required level of quality in all outputs Zero non-conformances to all Company, client, and project specific quality and safety plans, Adherence to PPE requirements, where applicable. Technical Requirements Keep up to date with latest industry and functional standards, technology, and norms, Be familiar with all relevant systems, A good understanding of the availability and use of all relevant electronic tools and software. Full awareness and understanding of relevant legislation and standards, and their practical application, Awareness and understanding of all relevant Company Policies, processes, and procedures Must be able to obtain a basic Security Clearance If this role is of interest, please submit an up to date CV highlighting all relevant experience Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Do you have experience as admin with attention to details skills? Are you comfortable working as an individual and as part of a team? We are looking for a Laboratory Administrator to join a global medical device and healthcare leader based in Abingdon Role : Laboratory Administrator Location : Abingdon Work hours : 37.5 hours a week (Mon-Fri) Job type: Contract Salary: 11 . 28 p.h Roles and Responsibilities Preparation of hair and oral fluid samples for analysis, within agreed timeframes Ensuring all equipment used is within current specifications including calibration and maintenance requirements Accurate data entry, including relevant scanning and archiving Logging 'discrepancy' samples and liaising with Customer Services to resolves an issues efficiently and promptly Sample logging, storage and disposal Adherence to quality systems, including review and amendment of relevant SOPS as necessary Carrying out tasks as directed by the Accessioning Manager and to feedback any problems, working to assist in their resolution Continued participation in training programs across Laboratory Operations to develop themselves and to increase their breadth of understanding of the function of Operations as a whole Preferred Skills Good IT skills, including Excel and Word If this sounds interesting to you, please apply with your updated CV & I will get in touch with you. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Contractor
Do you have experience as admin with attention to details skills? Are you comfortable working as an individual and as part of a team? We are looking for a Laboratory Administrator to join a global medical device and healthcare leader based in Abingdon Role : Laboratory Administrator Location : Abingdon Work hours : 37.5 hours a week (Mon-Fri) Job type: Contract Salary: 11 . 28 p.h Roles and Responsibilities Preparation of hair and oral fluid samples for analysis, within agreed timeframes Ensuring all equipment used is within current specifications including calibration and maintenance requirements Accurate data entry, including relevant scanning and archiving Logging 'discrepancy' samples and liaising with Customer Services to resolves an issues efficiently and promptly Sample logging, storage and disposal Adherence to quality systems, including review and amendment of relevant SOPS as necessary Carrying out tasks as directed by the Accessioning Manager and to feedback any problems, working to assist in their resolution Continued participation in training programs across Laboratory Operations to develop themselves and to increase their breadth of understanding of the function of Operations as a whole Preferred Skills Good IT skills, including Excel and Word If this sounds interesting to you, please apply with your updated CV & I will get in touch with you. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
SENIOR DATA GOVERNANCE AND ACCESS OFFICER Salary: From £37,500 per annum Reports to: Senior Cancer Intelligence Manager (Data and Informatics) Department: Policy, Information and Communications Contract: Permanent Hours: 35 hours per week Location: Stratford w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Closing date: Tuesday 23 April 2024, 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We have an exciting opportunity for you to join us as a Senior Data Governance and Access Officer. We need you to manage and maintain Cancer Intelligence's official data security accreditations, policies and systems. You'll support the team's increasing ambitions to acquire, securely manage and analyse complex datasets to support the directorate in its evidence-based policy-making and influencing. What will I be doing? Management of CRUK's Data Security and Protection Toolkit (DSPT) accreditation and all associated policies, processes, risk assessment and staff training required for its maintenance Developing and implementing processes captured within documentation across the Cancer Intelligence Team, including the delivery of training to and assessment of staff to ensure high level and consistent knowledge of processes for handling sensitive/confidential health data Writing, updating and/or collating all relevant documentation required for successful submission of officially recognised data security accreditations Identifying risks and developing mitigation strategies, including the maintenance of a data asset risk register Providing technical support for applications to acquire data for the Cancer Intelligence team (including both regular updates of official statistics, and bespoke extracts of patient and other data that may require Research Ethics approval or equivalent), ensuring these applications meet the requirements of our data suppliers Leading on logistical aspects of acquiring data, including tracking requests, and anticipating and resolving potential delays Identifying potential and actual system bottlenecks; and assisting the Data Liaison Manager to bring about improvements in access to patient data Providing regular management information about data acquisition processes for the Data Liaison Manager and Head of Cancer Intelligence Responsible for ensuring that data are transferred, stored and accessed as prescribed in Cancer Intelligence Information Security Management System policies. What skills are you looking for? Extensive understanding of research project applications and the research lifecycle Experience of managing and maintaining officially recognised data security and protection accreditations Experience of training others in the adherence to data security and protection protocols and identifying and mitigating risk Experience supporting analysts or researchers in an academic or research setting Knowledge of metadata standards and systems Extensive experience of assessing data quality Expert knowledge of data protection and information governance principles Good relationship management skills, with the ability to establish and develop new relationships with health professionals and data suppliers. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Apr 18, 2024
Full time
SENIOR DATA GOVERNANCE AND ACCESS OFFICER Salary: From £37,500 per annum Reports to: Senior Cancer Intelligence Manager (Data and Informatics) Department: Policy, Information and Communications Contract: Permanent Hours: 35 hours per week Location: Stratford w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Closing date: Tuesday 23 April 2024, 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We have an exciting opportunity for you to join us as a Senior Data Governance and Access Officer. We need you to manage and maintain Cancer Intelligence's official data security accreditations, policies and systems. You'll support the team's increasing ambitions to acquire, securely manage and analyse complex datasets to support the directorate in its evidence-based policy-making and influencing. What will I be doing? Management of CRUK's Data Security and Protection Toolkit (DSPT) accreditation and all associated policies, processes, risk assessment and staff training required for its maintenance Developing and implementing processes captured within documentation across the Cancer Intelligence Team, including the delivery of training to and assessment of staff to ensure high level and consistent knowledge of processes for handling sensitive/confidential health data Writing, updating and/or collating all relevant documentation required for successful submission of officially recognised data security accreditations Identifying risks and developing mitigation strategies, including the maintenance of a data asset risk register Providing technical support for applications to acquire data for the Cancer Intelligence team (including both regular updates of official statistics, and bespoke extracts of patient and other data that may require Research Ethics approval or equivalent), ensuring these applications meet the requirements of our data suppliers Leading on logistical aspects of acquiring data, including tracking requests, and anticipating and resolving potential delays Identifying potential and actual system bottlenecks; and assisting the Data Liaison Manager to bring about improvements in access to patient data Providing regular management information about data acquisition processes for the Data Liaison Manager and Head of Cancer Intelligence Responsible for ensuring that data are transferred, stored and accessed as prescribed in Cancer Intelligence Information Security Management System policies. What skills are you looking for? Extensive understanding of research project applications and the research lifecycle Experience of managing and maintaining officially recognised data security and protection accreditations Experience of training others in the adherence to data security and protection protocols and identifying and mitigating risk Experience supporting analysts or researchers in an academic or research setting Knowledge of metadata standards and systems Extensive experience of assessing data quality Expert knowledge of data protection and information governance principles Good relationship management skills, with the ability to establish and develop new relationships with health professionals and data suppliers. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Job Title: Security Governance & Assurance Manager Location : Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,793 + plus depending on skills and experience What you'll be doing: Leading the management and maintenance of security governance and assurance mechanisms to assure that all requirements and obligations are adhered to, and compliance is objectively evidenced. Managing, maintaining and updating the centralised Security Controls Baseline for the Air Sector Security Function. Leading and performing evaluations of, and assurance against, all applicable Security requirements captured in internal toolsets, including BAE Systems policies, standards, procedures, licensing and customer requirements. Devising and delivering a portfolio of integrated annual risk informed assurance activities and producing succinct assurance reports/recommendations in line with established processes. Providing support to external/internal assurance activities across the second and third lines of assurance. Advising/guiding projects, teams and functions on the processes surrounding all appropriate security controls and standards. Your skills and experiences: Internal/External/Lead Audit or Assurance Professional Proven experience of managing and maintaining governance mechanisms, working across multiple stakeholders to develop and integrate robust (yet concise) governance (plans, processes, procedures, policies etc.) Proven ability to identify, simplify and communicate 'requirements', including legal/regulatory, contractual or internal/external requirements. Experience of interpreting internal and external requirements to assess compliance with mandated requirements through audit and/or assurance activities. Experience of leading compliance and assurance activities within any regulated sectors (or commercial organisations bound by HMG standards) - e.g. Lead Auditor (LRQA), Internal Auditor etc. Proven experience of leading risk and assurance activities. Able to identify and manage emerging and/or existing threats and risks. Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Security Governance & Functional Capability team: The Security Governance & Functional Capability team is a very high performing team, part of the cutting edge of security compliance, driving digitalised assurances, involved in everything, and an integral part of the business. Responsible for maintaining licence to trade. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 30th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 18, 2024
Full time
Job Title: Security Governance & Assurance Manager Location : Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,793 + plus depending on skills and experience What you'll be doing: Leading the management and maintenance of security governance and assurance mechanisms to assure that all requirements and obligations are adhered to, and compliance is objectively evidenced. Managing, maintaining and updating the centralised Security Controls Baseline for the Air Sector Security Function. Leading and performing evaluations of, and assurance against, all applicable Security requirements captured in internal toolsets, including BAE Systems policies, standards, procedures, licensing and customer requirements. Devising and delivering a portfolio of integrated annual risk informed assurance activities and producing succinct assurance reports/recommendations in line with established processes. Providing support to external/internal assurance activities across the second and third lines of assurance. Advising/guiding projects, teams and functions on the processes surrounding all appropriate security controls and standards. Your skills and experiences: Internal/External/Lead Audit or Assurance Professional Proven experience of managing and maintaining governance mechanisms, working across multiple stakeholders to develop and integrate robust (yet concise) governance (plans, processes, procedures, policies etc.) Proven ability to identify, simplify and communicate 'requirements', including legal/regulatory, contractual or internal/external requirements. Experience of interpreting internal and external requirements to assess compliance with mandated requirements through audit and/or assurance activities. Experience of leading compliance and assurance activities within any regulated sectors (or commercial organisations bound by HMG standards) - e.g. Lead Auditor (LRQA), Internal Auditor etc. Proven experience of leading risk and assurance activities. Able to identify and manage emerging and/or existing threats and risks. Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Security Governance & Functional Capability team: The Security Governance & Functional Capability team is a very high performing team, part of the cutting edge of security compliance, driving digitalised assurances, involved in everything, and an integral part of the business. Responsible for maintaining licence to trade. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 30th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Flight Planning & Navigation Specialist Salary: Excellent Contract Type: Permanent Hours Per Week: 40 Hours Reporting to the Flight Planning & ATC Duty Manager, the Flight Planning & Navigation Specialist will provide flight planning and navigational specialist support to the operational delivery responsibilities of the Flight Planning & ATC department. What will you do in the role? The Flight Planning & Navigation Specialist will keep abreast of matters regarding; regulation relating to flight planning and navigation, up-coming changes to European airspace infrastructure, Air Traffic Flow Management and Network Operations. Using this intelligence, the Flight Planning & Navigation Specialist will feedback to internal customers to ensure our company policies, procedures and training continue to sufficiently support operations in what is a very dynamic operating environment. You will also be responsible for: Administration of aircraft database in the Flight Planning system Liaising with Flight Operations to ensure that they are aware of upcoming airspace changes Monitoring company and airport NOTAMs , relaying any relevant operational information to the wider business. Maintaining relationships with various stakeholders regarding the use of airspace for Maintenance Check Flights and coordinating any adjustments of routings to account for various planned military exercises. Ensuring the Flight Planning system route database accurately reflects the agreements with our ANSP's Keeping up to date with future airspace requirement and ensuring relevant data in the Flight Planning system is prepared in a timely manner for operational use. What are the key skills / experience you'll already have? The successful candidate will be a team player with previous airline experience and extensive knowledge in the subject of flight planning and navigation with strong IT skills and excellent verbal and written communication skills. In addition you will also; Use your own initiative, with the ability to work expeditiously and accurately, unsupervised, responding to rapidly changing situations quickly and effectively Strong attention to detail, analytically minded with effective decision-making ability in high pressure situations and inspires and demonstrates consistent leadership skills Results focused and cost conscious, commercial awareness, resilient approach, with the ability to adapt easily to the demands of the business What can we offer you? We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: Competitive salary, with annual pay review Contributory pension scheme 29 days holiday entitlement per annum (including Bank Holidays) 3 x salary life assurance Generous Discretionary Profit Share Scheme Colleague discounts on Jet2holidays and holidays and flights Cycle to Work Scheme Access to Mental Health First Aiders Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with and Jet2holidays
Apr 18, 2024
Full time
Flight Planning & Navigation Specialist Salary: Excellent Contract Type: Permanent Hours Per Week: 40 Hours Reporting to the Flight Planning & ATC Duty Manager, the Flight Planning & Navigation Specialist will provide flight planning and navigational specialist support to the operational delivery responsibilities of the Flight Planning & ATC department. What will you do in the role? The Flight Planning & Navigation Specialist will keep abreast of matters regarding; regulation relating to flight planning and navigation, up-coming changes to European airspace infrastructure, Air Traffic Flow Management and Network Operations. Using this intelligence, the Flight Planning & Navigation Specialist will feedback to internal customers to ensure our company policies, procedures and training continue to sufficiently support operations in what is a very dynamic operating environment. You will also be responsible for: Administration of aircraft database in the Flight Planning system Liaising with Flight Operations to ensure that they are aware of upcoming airspace changes Monitoring company and airport NOTAMs , relaying any relevant operational information to the wider business. Maintaining relationships with various stakeholders regarding the use of airspace for Maintenance Check Flights and coordinating any adjustments of routings to account for various planned military exercises. Ensuring the Flight Planning system route database accurately reflects the agreements with our ANSP's Keeping up to date with future airspace requirement and ensuring relevant data in the Flight Planning system is prepared in a timely manner for operational use. What are the key skills / experience you'll already have? The successful candidate will be a team player with previous airline experience and extensive knowledge in the subject of flight planning and navigation with strong IT skills and excellent verbal and written communication skills. In addition you will also; Use your own initiative, with the ability to work expeditiously and accurately, unsupervised, responding to rapidly changing situations quickly and effectively Strong attention to detail, analytically minded with effective decision-making ability in high pressure situations and inspires and demonstrates consistent leadership skills Results focused and cost conscious, commercial awareness, resilient approach, with the ability to adapt easily to the demands of the business What can we offer you? We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: Competitive salary, with annual pay review Contributory pension scheme 29 days holiday entitlement per annum (including Bank Holidays) 3 x salary life assurance Generous Discretionary Profit Share Scheme Colleague discounts on Jet2holidays and holidays and flights Cycle to Work Scheme Access to Mental Health First Aiders Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with and Jet2holidays
We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving, residential community. It is also an office and the epicentre of the Archbishop of Canterbury's ministry to the Church of England and the global Anglican Communion. It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens. By its nature and location, Lambeth Palace is seen as an iconic statement of the values and the nature of the Church of England, the Anglican Communion and the ministry of the Archbishop of Canterbury. As such, the way it is run and managed is essential to the witness and ministry exercised or exemplified within its boundaries. It requires flair to work well, joy to give atmosphere, peace to encourage ministry and love to welcome guests of all kinds. In collaboration with the wider Facilities Team, the Facilities Manager plays a role in the setting of the tone and ethos of the practical operational extension of the Archbishop's ministry. Introduction In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate. You will work closely with the Head of Facilities & Steward to implement Health and Safety compliance across the estate and make Lambeth Palace a safe and well managed environment for our residents, staff and visitors. The closing date for applications is 21 April 2024. Interviews will take place w/c 29 April 2024. A comprehensive and supportive induction programme will be put in place for the post holder to ensure that they have all the information, access and contacts required to quickly acclimatise and excel in this role. The Role Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike. Review and regularly ensure all agreed security measures are in place and are communicated accordingly. Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out. Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed. Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place. Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance. Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements. Implement and manage facilities contracts SLA's. Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible. Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate. Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability. The Requirements Essential Qualifications: Hold NEBOSH General Certificate. IWFM qualification or equivalent experience. Skills/Aptitudes: Highly organised and efficient; able to prioritise and keep track of multiple projects. Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment. Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach. Proactive approach to problem solving. Excellent communication skills, both oral and written. Tactful and diplomatic, with the ability to handle confidential matters. Ability and confidence to influence people, at all levels. Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness. Knowledge/Experience: Proven experience in hard and soft FM. Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out. Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems. Practical experience of managing Health & Safety and carrying out risk assessments. Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach. Experience of overseeing a facilities Help Desk. Circumstances: Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required. Live within easy commuting distance to Lambeth Palace. Available to be contacted and/or attend the site out of normal working hours if required. Desirable IOSH Managing Safely Certificate. First aid at work trained. Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting. Disclosure & Barring Service (DBS) Requirements: This role requires a DBS check: Basic level.
Apr 18, 2024
Full time
We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving, residential community. It is also an office and the epicentre of the Archbishop of Canterbury's ministry to the Church of England and the global Anglican Communion. It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens. By its nature and location, Lambeth Palace is seen as an iconic statement of the values and the nature of the Church of England, the Anglican Communion and the ministry of the Archbishop of Canterbury. As such, the way it is run and managed is essential to the witness and ministry exercised or exemplified within its boundaries. It requires flair to work well, joy to give atmosphere, peace to encourage ministry and love to welcome guests of all kinds. In collaboration with the wider Facilities Team, the Facilities Manager plays a role in the setting of the tone and ethos of the practical operational extension of the Archbishop's ministry. Introduction In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate. You will work closely with the Head of Facilities & Steward to implement Health and Safety compliance across the estate and make Lambeth Palace a safe and well managed environment for our residents, staff and visitors. The closing date for applications is 21 April 2024. Interviews will take place w/c 29 April 2024. A comprehensive and supportive induction programme will be put in place for the post holder to ensure that they have all the information, access and contacts required to quickly acclimatise and excel in this role. The Role Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike. Review and regularly ensure all agreed security measures are in place and are communicated accordingly. Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out. Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed. Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place. Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance. Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements. Implement and manage facilities contracts SLA's. Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible. Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate. Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability. The Requirements Essential Qualifications: Hold NEBOSH General Certificate. IWFM qualification or equivalent experience. Skills/Aptitudes: Highly organised and efficient; able to prioritise and keep track of multiple projects. Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment. Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach. Proactive approach to problem solving. Excellent communication skills, both oral and written. Tactful and diplomatic, with the ability to handle confidential matters. Ability and confidence to influence people, at all levels. Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness. Knowledge/Experience: Proven experience in hard and soft FM. Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out. Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems. Practical experience of managing Health & Safety and carrying out risk assessments. Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach. Experience of overseeing a facilities Help Desk. Circumstances: Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required. Live within easy commuting distance to Lambeth Palace. Available to be contacted and/or attend the site out of normal working hours if required. Desirable IOSH Managing Safely Certificate. First aid at work trained. Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting. Disclosure & Barring Service (DBS) Requirements: This role requires a DBS check: Basic level.
Business Continuity Manager - 12 Month Maternity Cover Team Operations Location Holborn Office County Central London Ref # 21412 Closing Date 19-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Work closely with Incident Management and Operational Resilience colleagues to help build an environment and ability to proactively prevent, respond, recover, and learn from • Liaise with Policy and Risk Management, to enhance and mature the Business Continuity (BC) minimum standards. • Proactively work with business teams to help them maintain and develop their BIA/BCPs and the testing thereof and manage the resulting actions identified. • Build and foster relationships with other resilience capabilities and share BC best-practice with those teams; particularly IT, Facilities, and the heads of each operations department. • Be the point of contact to assist business teams in the migration and maintenance of their BC data in a new BC tooling capability. • Deliver the BC horizon scanning activity to help enable a proactive approach to BCM. • Assist the Lead BC Manager in the review and assessment of supplier BCM responses to our due diligence questionnaires. • Oversee and manage the routine reporting of BC activities, identifying and escalating issues where required. And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Experience and deep knowledge of the theory and practice of Business Continuity Management. • Know how to develop a business impact analysis and document a BC plan to a sufficiently high standard, to withstand scrutiny by auditors and regulators, in accordance with industry best practice. • Know how to implement a BC plan across the Metro Bank multi-site, multi-system and hybrid working environment and how to test a BC plan holistically, and piecemeal, on a rolling basis. • Working knowledge of major IT architectural components (whilst the technical disaster recovery plans sit within IT, the role needs to know enough about DR- for example - data centres, to be able to ask the right questions of IT). • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders. Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Apr 18, 2024
Contractor
Business Continuity Manager - 12 Month Maternity Cover Team Operations Location Holborn Office County Central London Ref # 21412 Closing Date 19-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Work closely with Incident Management and Operational Resilience colleagues to help build an environment and ability to proactively prevent, respond, recover, and learn from • Liaise with Policy and Risk Management, to enhance and mature the Business Continuity (BC) minimum standards. • Proactively work with business teams to help them maintain and develop their BIA/BCPs and the testing thereof and manage the resulting actions identified. • Build and foster relationships with other resilience capabilities and share BC best-practice with those teams; particularly IT, Facilities, and the heads of each operations department. • Be the point of contact to assist business teams in the migration and maintenance of their BC data in a new BC tooling capability. • Deliver the BC horizon scanning activity to help enable a proactive approach to BCM. • Assist the Lead BC Manager in the review and assessment of supplier BCM responses to our due diligence questionnaires. • Oversee and manage the routine reporting of BC activities, identifying and escalating issues where required. And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Experience and deep knowledge of the theory and practice of Business Continuity Management. • Know how to develop a business impact analysis and document a BC plan to a sufficiently high standard, to withstand scrutiny by auditors and regulators, in accordance with industry best practice. • Know how to implement a BC plan across the Metro Bank multi-site, multi-system and hybrid working environment and how to test a BC plan holistically, and piecemeal, on a rolling basis. • Working knowledge of major IT architectural components (whilst the technical disaster recovery plans sit within IT, the role needs to know enough about DR- for example - data centres, to be able to ask the right questions of IT). • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders. Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Senior Global Procurement Manager (HR & Talent) Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. Role Overview Global Procurement is one of the Global Support Functions which form the common core of Haleon's operating model and drive Haleon's approach. Our contribution to the organization is critical. We enable better buying that drives value for Haleon and the consumers we serve. Our operating model is designed to bring scale, expertise, and a business-first mindset through our global category, cross-business-unit (BU), and strategy & delivery teams working together. In this role, the role holder will act as the category lead the HR & Talent categories which consist of HR Services, Learning & Development, Employee Services, Talent Acquisition and External Workforce Management. This category supports stakeholders across the HR function to deliver key business services to Haleon. This role is London based and is part of a direct team of 10, and is part of the wider Global Indirect procurement team. Experience of working within indirect procurement categories is essential, and experience in professional services categories is desirable. In this role you will be responsible for the development and implementation of global procurement strategies within the HR & Talent categories, which will form the foundation and direction of all regional category strategies and BU strategies. As such, this role will need to work closely with our regional procurement teams to ensure the global strategy accounts for regional and local market requirements while leveraging the global view and opportunities. Key Responsibilities Strategy and execution Create comprehensive global sourcing strategies for the HR & Talent categories, operating with a truly global and strategic mindset and in close collaboration with the BUs Have a clear understanding of how global and regional strategies affect local markets and how global and regional strategies align Managing complex sourcing projects and leading negotiations with suppliers on commercial and technical matters Educate and communicate with regional and BU procurement leads through effective communications Be the global expert in the spend categories Ensure global strategies reflect Haleon's sustainability and diversity objectives Benefit delivery Deliver benefits identified in strategies through effective and collaborative strategy execution with the BUs, aligned to assurance of supply (risk management), quality, service, cost and innovation Ensure financial benefits are managed in accordance with the Procurement Plan and Savings Methodology approach, ensuring business unit and Finance agreement to financial value delivered and transparency on treatment of benefits in the budgeting process Partner closely with finance stakeholders to ensure cost objectives of Haleon are achieved and impacts to the P&L are understood Business partnering & stakeholder management in Haleon Influence key global and regional stakeholders and business partners to support strategy development, endorse recommended strategies, support execution, and agree how benefit delivery will be budgeted Develop relationships with key stakeholders at senior levels to develop, agree and execute procurement strategies at a global & BU level Understanding of the market trends Partner with key stakeholders in Finance & Legal to ensure Haleon financial, commercial & legal objectives are met Be the Business Partner main point of contact and lead initiatives such as monthly reviews, QBRs, etc. External supplier relationships Build strategic relationships with key global suppliers and lead initiatives to ensure value is driven from these relationships, as well as mitigate risk in the supply base Ensure global and regional considerations are accounted for in supplier relationships Manage the supply base for the categories within scope through robust performance management. Ensure supplier performance is understood and measured. Lead all contract planning, negotiation, execution, interpretation and maintenance with global suppliers Develop and Implement Operational excellence strategies and plans for key global suppliers to drive improvements against KPIs. Supply chain & risk management Transform the supply chain to release value and make Haleon more responsive to business and customer needs - for example in cost control, complexity reduction, simplification, best practice procurement and use of KPIs Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Qualifications & Skills: 7+ years of operational Procurement experience Knowledge of Procurement tools such as sourcing, quotation analysis, contract negotiation, supplier review, supplier development and others Demonstrated expertise in managing categories, particularly category strategy development and implementation, stakeholder management and supplier relationship management In-depth understanding of external environment and supplier relationship models Strong knowledge of finance (cost benchmark, financial audit with key suppliers) and legal matters (contracting) Clear understanding of business value, business priorities, and potential implementation risks Significant experience working in a matrix (global/ regional) business environment Strong networking skills and a proven ability to build productive and collaborative relationships with stakeholders and business partners Ability to prioritize multiple tasks across multiple projects using project management skills Strong analytical, written and verbal communications, and influencing skills Ability to work in high pressure environment, often under tight deadlines Experience with risk management Motivation for professional development and willingness to coach, mentor and train others Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service . click apply for full job details
Apr 18, 2024
Full time
Senior Global Procurement Manager (HR & Talent) Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. Role Overview Global Procurement is one of the Global Support Functions which form the common core of Haleon's operating model and drive Haleon's approach. Our contribution to the organization is critical. We enable better buying that drives value for Haleon and the consumers we serve. Our operating model is designed to bring scale, expertise, and a business-first mindset through our global category, cross-business-unit (BU), and strategy & delivery teams working together. In this role, the role holder will act as the category lead the HR & Talent categories which consist of HR Services, Learning & Development, Employee Services, Talent Acquisition and External Workforce Management. This category supports stakeholders across the HR function to deliver key business services to Haleon. This role is London based and is part of a direct team of 10, and is part of the wider Global Indirect procurement team. Experience of working within indirect procurement categories is essential, and experience in professional services categories is desirable. In this role you will be responsible for the development and implementation of global procurement strategies within the HR & Talent categories, which will form the foundation and direction of all regional category strategies and BU strategies. As such, this role will need to work closely with our regional procurement teams to ensure the global strategy accounts for regional and local market requirements while leveraging the global view and opportunities. Key Responsibilities Strategy and execution Create comprehensive global sourcing strategies for the HR & Talent categories, operating with a truly global and strategic mindset and in close collaboration with the BUs Have a clear understanding of how global and regional strategies affect local markets and how global and regional strategies align Managing complex sourcing projects and leading negotiations with suppliers on commercial and technical matters Educate and communicate with regional and BU procurement leads through effective communications Be the global expert in the spend categories Ensure global strategies reflect Haleon's sustainability and diversity objectives Benefit delivery Deliver benefits identified in strategies through effective and collaborative strategy execution with the BUs, aligned to assurance of supply (risk management), quality, service, cost and innovation Ensure financial benefits are managed in accordance with the Procurement Plan and Savings Methodology approach, ensuring business unit and Finance agreement to financial value delivered and transparency on treatment of benefits in the budgeting process Partner closely with finance stakeholders to ensure cost objectives of Haleon are achieved and impacts to the P&L are understood Business partnering & stakeholder management in Haleon Influence key global and regional stakeholders and business partners to support strategy development, endorse recommended strategies, support execution, and agree how benefit delivery will be budgeted Develop relationships with key stakeholders at senior levels to develop, agree and execute procurement strategies at a global & BU level Understanding of the market trends Partner with key stakeholders in Finance & Legal to ensure Haleon financial, commercial & legal objectives are met Be the Business Partner main point of contact and lead initiatives such as monthly reviews, QBRs, etc. External supplier relationships Build strategic relationships with key global suppliers and lead initiatives to ensure value is driven from these relationships, as well as mitigate risk in the supply base Ensure global and regional considerations are accounted for in supplier relationships Manage the supply base for the categories within scope through robust performance management. Ensure supplier performance is understood and measured. Lead all contract planning, negotiation, execution, interpretation and maintenance with global suppliers Develop and Implement Operational excellence strategies and plans for key global suppliers to drive improvements against KPIs. Supply chain & risk management Transform the supply chain to release value and make Haleon more responsive to business and customer needs - for example in cost control, complexity reduction, simplification, best practice procurement and use of KPIs Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Qualifications & Skills: 7+ years of operational Procurement experience Knowledge of Procurement tools such as sourcing, quotation analysis, contract negotiation, supplier review, supplier development and others Demonstrated expertise in managing categories, particularly category strategy development and implementation, stakeholder management and supplier relationship management In-depth understanding of external environment and supplier relationship models Strong knowledge of finance (cost benchmark, financial audit with key suppliers) and legal matters (contracting) Clear understanding of business value, business priorities, and potential implementation risks Significant experience working in a matrix (global/ regional) business environment Strong networking skills and a proven ability to build productive and collaborative relationships with stakeholders and business partners Ability to prioritize multiple tasks across multiple projects using project management skills Strong analytical, written and verbal communications, and influencing skills Ability to work in high pressure environment, often under tight deadlines Experience with risk management Motivation for professional development and willingness to coach, mentor and train others Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service . click apply for full job details
Temporary Works Engineer / Coordinator Galldris Group Location: Balsall Common, Solihull An exciting opportunity has arisen for a Temporary Works Engineer / Coordinator to join our Midlands / HS2 team. To be considered, you will come from a Construction or Civil Engineering background with FRC/Structures and Temporary works experience. The ideal candidate will have to hold a full UK driving licence, as travel between sites is necessary. The Temporary Works Engineer / Coordinator will be required to support the Temporary Works Manager in coordinating the specification, design, approval, checking, installation, maintenance, and removal of all necessary temporary works, following the recommendations of BS 5975:2019 and ensuring compliance with both Principal Contractor and Internal Temporary Works standards and procedures. Key Accountabilities to include but not limited to: Understand and apply the principals of TWC as defined in BS5975:2019, PAS8811:2017 and all other applicable standards, including Client and Principle Contractor s TW Procedures and Technical Standards Agree with the Principle Contractor/Designers/Checkers and other Parties on the level of risk and design check Coordinate Temporary Works activities as directed by the TW Manager. Ensure that a detailed design brief has been produced, with full consultation, is adequate and is in accordance with the actual situation on site Advise the permanent works designer of any temporary conditions, or loads, that should be considered in the permanent works design Ensure that a satisfactory Temporary Works design is carried out. Ensure that the design is independently checked for concept, structural adequacy and compliance with the brief Register or record the drawings, calculations and other relevant documents relating to the final design. Issue designs to required parties in accordance with the document management process. Ensure TW documentation is adequately maintained within the site management systems Ensure that those responsible for on-site supervision receive full design details, with significant risks and design limitations highlighted Ensure that checks are made at appropriate stages covering the more critical factors. Ensure that any proposed changes in materials or construction are checked against the original design and appropriate action taken Ensure that any agreed changes or corrections of faults, are correctly carried out on site Ensure that during use all appropriate maintenance and routine inspection is carried out. Issue formal permit to load/proceed if final check(s) prove satisfactory (where required dependent on project-based permissions/appointments) Obtain the criteria that allows the temporary works to be removed. Ensure temporary load cases are adequately considered When it has been confirmed that the permanent structure has attained adequate strength required by the design, issue formal permission to dismantle the Temporary Works (where required dependent on project-based permissions/appointments) Understand the Client and Principle Contractor s Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project Support with mentoring TWS s and site engineers Provide specific briefings on the limitations of Temporary works schemes in conjunction with the designer where appropriate Support to tender and project teams providing advice on buildability and temporary works. Record any changes to temporary works scope against the tender / contract Experience/Knowledge: Experience in Civil Engineering, with good technical knowledge. Experience relevant to the type and complexity of the TW with which they are involved. Some Temporary Works and FRC knowledge/experience Good knowledge of CDM regulations Skills: Engineering ability technical and practical engineering skills. Management and leadership skills ability to plan and manage the TW process Health, safety, and welfare a sound knowledge of legislation hazards and SSW. Ability to speak up on HSEQ matters and lead by example Interpersonal skills and communication Ability to demonstrate the right behaviours and work both independently and as part of a team Computer literacy advanced Qualifications: Degree/HNC in Civil Engineering, or equivalent CITB TWC (can be provided) CITB SSSTS CSCS card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. We look forward to hearing from you. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Apr 18, 2024
Full time
Temporary Works Engineer / Coordinator Galldris Group Location: Balsall Common, Solihull An exciting opportunity has arisen for a Temporary Works Engineer / Coordinator to join our Midlands / HS2 team. To be considered, you will come from a Construction or Civil Engineering background with FRC/Structures and Temporary works experience. The ideal candidate will have to hold a full UK driving licence, as travel between sites is necessary. The Temporary Works Engineer / Coordinator will be required to support the Temporary Works Manager in coordinating the specification, design, approval, checking, installation, maintenance, and removal of all necessary temporary works, following the recommendations of BS 5975:2019 and ensuring compliance with both Principal Contractor and Internal Temporary Works standards and procedures. Key Accountabilities to include but not limited to: Understand and apply the principals of TWC as defined in BS5975:2019, PAS8811:2017 and all other applicable standards, including Client and Principle Contractor s TW Procedures and Technical Standards Agree with the Principle Contractor/Designers/Checkers and other Parties on the level of risk and design check Coordinate Temporary Works activities as directed by the TW Manager. Ensure that a detailed design brief has been produced, with full consultation, is adequate and is in accordance with the actual situation on site Advise the permanent works designer of any temporary conditions, or loads, that should be considered in the permanent works design Ensure that a satisfactory Temporary Works design is carried out. Ensure that the design is independently checked for concept, structural adequacy and compliance with the brief Register or record the drawings, calculations and other relevant documents relating to the final design. Issue designs to required parties in accordance with the document management process. Ensure TW documentation is adequately maintained within the site management systems Ensure that those responsible for on-site supervision receive full design details, with significant risks and design limitations highlighted Ensure that checks are made at appropriate stages covering the more critical factors. Ensure that any proposed changes in materials or construction are checked against the original design and appropriate action taken Ensure that any agreed changes or corrections of faults, are correctly carried out on site Ensure that during use all appropriate maintenance and routine inspection is carried out. Issue formal permit to load/proceed if final check(s) prove satisfactory (where required dependent on project-based permissions/appointments) Obtain the criteria that allows the temporary works to be removed. Ensure temporary load cases are adequately considered When it has been confirmed that the permanent structure has attained adequate strength required by the design, issue formal permission to dismantle the Temporary Works (where required dependent on project-based permissions/appointments) Understand the Client and Principle Contractor s Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project Support with mentoring TWS s and site engineers Provide specific briefings on the limitations of Temporary works schemes in conjunction with the designer where appropriate Support to tender and project teams providing advice on buildability and temporary works. Record any changes to temporary works scope against the tender / contract Experience/Knowledge: Experience in Civil Engineering, with good technical knowledge. Experience relevant to the type and complexity of the TW with which they are involved. Some Temporary Works and FRC knowledge/experience Good knowledge of CDM regulations Skills: Engineering ability technical and practical engineering skills. Management and leadership skills ability to plan and manage the TW process Health, safety, and welfare a sound knowledge of legislation hazards and SSW. Ability to speak up on HSEQ matters and lead by example Interpersonal skills and communication Ability to demonstrate the right behaviours and work both independently and as part of a team Computer literacy advanced Qualifications: Degree/HNC in Civil Engineering, or equivalent CITB TWC (can be provided) CITB SSSTS CSCS card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. We look forward to hearing from you. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Join our team! Elior are excited to present a fantastic opportunity to join our team as our Recruitment Administrator! Do you thrive in a fast-paced environment? Are you ready to take your recruitment career to the next level in a team where your expertise and skills are valued and your impact is limitless? This is an exceptional opportunity to accelerate your career in a team where culture, support, and collaboration are at the forefront of everything we do! What you'll be doing As our Recruitment Administrator you will play a key role in supporting our in-house recruitment team. As a key member of our team within the wider HR structure, this role offers an exciting opportunity for growth in the recruitment and HR field. This is a varied and interesting role covering a number of aspects across the recruitment team. Responsible for day-to-day administration relating to recruitment, such as advert posting, organisation of interviews, and maintenance of our internal applicant tracking system (ATS). Key Accountabilities: Managing the Applicant Tracking System (ATS) Maintaining ATS data Serve as the first point of contact for all enquiries received through the careers inbox and helpdesk phoneline Administration support for Head Office and Site-Based recruitment Ownership of end-to-end reporting, including metrics and data analysis Maintenance of recruitment and social media platforms (Indeed, Caterer, LinkedIn, Glassdoor, Facebook, Instagram) Sharing vacancies, data, and trends with the wider business through excel, mail merges, and internal platforms Management and tracking of applications from external providers such as Indeed, The Caterer, Reed, and other jobs platforms. Actively contribute to and provide ongoing support for team projects Working Pattern: Monday - Friday What can you bring? Skills & Experience: Agile and Adaptable: Demonstrate a willingness to learn and take on new activities as we further evolve our recruitment practice Excellent Organisational and Administrative Skills: Proven ability to efficiently handle multiple tasks, prioritise responsibilities, and maintain meticulous attention to detail Confident and Proficient in the use of Microsoft office: High level experience in Excel, enabling effective data management, analysis, and reporting Exceptional Communication Skills: Excellent written and verbal communication skills, combined with a keen eye for detail Strong Interpersonal Skills: Ability to establish rapport and build relationships with candidates, colleagues, and hiring managers Time Management: Effective prioritisation and organisation of tasks to meet deadlines and deliver high-quality work, while maintaining flexibility to adapt to changing priorities Team Player: Collaborative mindset with the ability to work effectively within a team, supporting colleagues, and contributing to the overall success of recruitment initiatives Our way of saying thank you At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day. Support Your Way of Life: Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays) Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays Family Leave: Prioritise family commitments with flexible leave options Paid Charity Leave: Make a positive impact with two additional paid days for charity work Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme Why it's great to work for us Elior is a multi-award-winning people business and one of the UK's leading contract caterers , with over 10,000 colleagues operating across a diverse range of sectors including: Workplaces & Office Space Sporting Venues & Stadiums Attraction & Heritage Sites Public Sector & Defence Health, Care & Hospitals Schools, Colleges & Universities Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us! Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.
Apr 17, 2024
Full time
Join our team! Elior are excited to present a fantastic opportunity to join our team as our Recruitment Administrator! Do you thrive in a fast-paced environment? Are you ready to take your recruitment career to the next level in a team where your expertise and skills are valued and your impact is limitless? This is an exceptional opportunity to accelerate your career in a team where culture, support, and collaboration are at the forefront of everything we do! What you'll be doing As our Recruitment Administrator you will play a key role in supporting our in-house recruitment team. As a key member of our team within the wider HR structure, this role offers an exciting opportunity for growth in the recruitment and HR field. This is a varied and interesting role covering a number of aspects across the recruitment team. Responsible for day-to-day administration relating to recruitment, such as advert posting, organisation of interviews, and maintenance of our internal applicant tracking system (ATS). Key Accountabilities: Managing the Applicant Tracking System (ATS) Maintaining ATS data Serve as the first point of contact for all enquiries received through the careers inbox and helpdesk phoneline Administration support for Head Office and Site-Based recruitment Ownership of end-to-end reporting, including metrics and data analysis Maintenance of recruitment and social media platforms (Indeed, Caterer, LinkedIn, Glassdoor, Facebook, Instagram) Sharing vacancies, data, and trends with the wider business through excel, mail merges, and internal platforms Management and tracking of applications from external providers such as Indeed, The Caterer, Reed, and other jobs platforms. Actively contribute to and provide ongoing support for team projects Working Pattern: Monday - Friday What can you bring? Skills & Experience: Agile and Adaptable: Demonstrate a willingness to learn and take on new activities as we further evolve our recruitment practice Excellent Organisational and Administrative Skills: Proven ability to efficiently handle multiple tasks, prioritise responsibilities, and maintain meticulous attention to detail Confident and Proficient in the use of Microsoft office: High level experience in Excel, enabling effective data management, analysis, and reporting Exceptional Communication Skills: Excellent written and verbal communication skills, combined with a keen eye for detail Strong Interpersonal Skills: Ability to establish rapport and build relationships with candidates, colleagues, and hiring managers Time Management: Effective prioritisation and organisation of tasks to meet deadlines and deliver high-quality work, while maintaining flexibility to adapt to changing priorities Team Player: Collaborative mindset with the ability to work effectively within a team, supporting colleagues, and contributing to the overall success of recruitment initiatives Our way of saying thank you At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day. Support Your Way of Life: Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays) Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays Family Leave: Prioritise family commitments with flexible leave options Paid Charity Leave: Make a positive impact with two additional paid days for charity work Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme Why it's great to work for us Elior is a multi-award-winning people business and one of the UK's leading contract caterers , with over 10,000 colleagues operating across a diverse range of sectors including: Workplaces & Office Space Sporting Venues & Stadiums Attraction & Heritage Sites Public Sector & Defence Health, Care & Hospitals Schools, Colleges & Universities Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us! Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Lytham St. Annes are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 17, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Lytham St. Annes are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
If you are a seasoned Office Manager, then this is a fabulous opportunity to join the small corporate office (30 people) of a leading development/investment/asset management company based in beautiful new offices in the City of London, Your responsibilities will be many and varied, including managing the day to day office operations (building maintenance, office security, inventory of office supplies etc) together with overseeing all office maintenance, such as the coffee machines, printers, stock levels etc. You will also be the IT guru and troubleshooter, managing any office management aspects of IT projects, and you will take responsibility for budget management, ensuring all office suppliers and events are tracked in line with projected budgets, You will also be in charge of supplier and contract management and take care of all matters Health & Safety, first aid, fire marshall and DSE training etc. The ideal candidate will be extremely professional, enjoy working in a corporate environment and be very process driven. You should have gained excellent office management experience already within a corporate office, have excellent Health & Safety knowledge, be It literate and have exceptional interpersonal and communication skills. In return, you will enjoy a very competitive salary and superb benefits including an extremely generous pension contribution and bonus scheme. We regret that we cannot reply to all applications. If you do not hear from us within 7 working days, please understand that, on this occasion, your CV has not been selected for our client.
Apr 17, 2024
Full time
If you are a seasoned Office Manager, then this is a fabulous opportunity to join the small corporate office (30 people) of a leading development/investment/asset management company based in beautiful new offices in the City of London, Your responsibilities will be many and varied, including managing the day to day office operations (building maintenance, office security, inventory of office supplies etc) together with overseeing all office maintenance, such as the coffee machines, printers, stock levels etc. You will also be the IT guru and troubleshooter, managing any office management aspects of IT projects, and you will take responsibility for budget management, ensuring all office suppliers and events are tracked in line with projected budgets, You will also be in charge of supplier and contract management and take care of all matters Health & Safety, first aid, fire marshall and DSE training etc. The ideal candidate will be extremely professional, enjoy working in a corporate environment and be very process driven. You should have gained excellent office management experience already within a corporate office, have excellent Health & Safety knowledge, be It literate and have exceptional interpersonal and communication skills. In return, you will enjoy a very competitive salary and superb benefits including an extremely generous pension contribution and bonus scheme. We regret that we cannot reply to all applications. If you do not hear from us within 7 working days, please understand that, on this occasion, your CV has not been selected for our client.
Salary : £29,120 p.a. plus benefits (pro rata for part time) Location : Leatherhead, Surrey Full time: 39 hours per weekWe have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future. We currently manage just over 900 units (living accommodation). As a landlord we have the responsibility to repair and maintain our properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that we deliver a good repairs and maintenance service to our residents. You and the team will be the main point of contact for our residents, and staff, to report problems or repairs related to our properties. You will also deal on a daily basis with our Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that our properties when they become vacant are turned around in the required timescales so they can be re-let.The role will involve travelling across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in our various offices as and when required. We're ideally looking for: • Someone with experience of working in a customer services environment.• Someone who has experience of working within a housing or maintenance sector.• Has experience of managing a small team of staff (up to 3 people)• Has a knowledge of repairs and maintenance.• Excellent communication skills both verbally and written, especially telephone and email.• Good IT skills, especially using Microsoft packages.• Can work as part of a team and can prioritise workloads.Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.? Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: • 28 days annual leave per annum, plus bank holidays (pro rata for part time) • An additional 1 day (pro rata) per annum wellbeing day• A defined contribution pension scheme• Training and development opportunities• Interest-free staff loans• Flexible working options• The opportunity to buy or sell up to five days annual leave per holiday year• Life assurance cover Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance AdministratorREF-
Apr 17, 2024
Full time
Salary : £29,120 p.a. plus benefits (pro rata for part time) Location : Leatherhead, Surrey Full time: 39 hours per weekWe have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future. We currently manage just over 900 units (living accommodation). As a landlord we have the responsibility to repair and maintain our properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that we deliver a good repairs and maintenance service to our residents. You and the team will be the main point of contact for our residents, and staff, to report problems or repairs related to our properties. You will also deal on a daily basis with our Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that our properties when they become vacant are turned around in the required timescales so they can be re-let.The role will involve travelling across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in our various offices as and when required. We're ideally looking for: • Someone with experience of working in a customer services environment.• Someone who has experience of working within a housing or maintenance sector.• Has experience of managing a small team of staff (up to 3 people)• Has a knowledge of repairs and maintenance.• Excellent communication skills both verbally and written, especially telephone and email.• Good IT skills, especially using Microsoft packages.• Can work as part of a team and can prioritise workloads.Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.? Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: • 28 days annual leave per annum, plus bank holidays (pro rata for part time) • An additional 1 day (pro rata) per annum wellbeing day• A defined contribution pension scheme• Training and development opportunities• Interest-free staff loans• Flexible working options• The opportunity to buy or sell up to five days annual leave per holiday year• Life assurance cover Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance AdministratorREF-