We are looking for a talented and experiencedSolution Architect with deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach to join ourteam. As a Solution Architect, you will play acrucial role in technical advisory & solutioning part of sales support,designing & implementing scalable, robust, and efficient solutions thatmeet the business requirements of our clients. You will work with President-UK& team to collaborate with potential & existing customers,stakeholders, including business analysts, project managers, and developmentteams, to gather requirements, define architectures, and provide technicalguidance throughout the software development lifecycle. You are all set to: Work with UK & European sales leaders and wider Kanini organisationto win new business. Collaborate with Customer (Prospects & existing) and Kanini internalstakeholders to understand business requirements and translate them intoscalable solution designs. Keen focus on understanding the functional and non-functionalrequirements Ability to articulate, thought into actions to diverse set of audiencelike Business analysts, testers, coders, architects, DevOps. Provide technical thought leadership to customers (prospects & existing)and guidance to Kanini development teams, ensuring adherence to architecturalbest practices and standards. Be "Business Savvy" ready to present business solutions tobusiness sponsors. Be a problem solver and focus on providing different solutions toproblems. Design end-to-end technical solutions that align withbusiness objectives, ensuring scalability, performance, security, andmaintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improvesystem performance, reliability, and usability. Develop architectural documentation, including system diagrams,specifications, and guidelines, to support project delivery and futuremaintenance. Evaluate and select appropriate technologies, frameworks, and toolsto meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studiesto validate solution designs. Collaborate with infrastructure and operations teams to ensure smooth deploymentand operations of the solution. Stay up to date with emerging technologies, industry trends, and bestpractices, and make recommendations for their application within theorganization. Identify technical risks and issues and develop mitigationstrategies to ensure successful project delivery. Be "Hands-On" ready to dive deeper into technology whenneeded. Understand Data design patterns. Conceive, create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stake holders. Experience in Healthcare, Banking & financial, Manufacturingindustry will be the added value, but not mandatory. You bring in: Proven track record of 10+ years in a solutionarchitect role with an overall experience of 15+ years. Strong experience designing and implementing scalable, distributed, andhigh-performance systems. Proven track record in supporting pre-sales and salesactivities enabling revenue growth. Providing thought leadership with prospect & existing customers andinternal Kanini teams. Deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach. Experience in designing solutions using the .NET tech stack, includingC#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also GoogleCloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience indesigning event-driven systems using Cloud Platform as a Service (PaaS)offerings. Familiarity with microservices architecture and containerizationtechnologies such as Docker and Kubernetes. Experience in Data Analytics, ML solutions &technology solution. Gen AI R&D experience and understanding of business needs will begreat. Strong analytical and problem-solving skills. Excellent customer facing, verbal and written communication skills, withthe ability to present complex technical concepts to non-technicalstakeholders. Ability to work collaboratively in a cross-functional team environment. Proficiency in one or more programming languages and frameworks. Knowledge of database technologies, both SQL and NoSQL. Knowledge of frontend technologies and frameworks such as Angular,React, or Vue.js. Familiarity with DevOps practices and tools. Understanding of agile software development methodologies. Kanini Software Solutions, Inc. does not discriminate in employment matters on the basis of race, gender, religion, age, national origin, citizenship, veteran status, family status, disability status, or any other protected class. We support workplace diversity. If you have a disability, please let us know if there is anything we can do to improve the interview process for you; we're happy to accommodate. Kanini Software Solutions, Inc., 25 Century Blvd., Ste. 602, Nashville, TN 37214. Automation, Cloud, AI-driven Insights - more than "Dreams of the Future" these have become the "Demands of the Present", to set the stage for a business to be truly digital.
Apr 25, 2024
Full time
We are looking for a talented and experiencedSolution Architect with deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach to join ourteam. As a Solution Architect, you will play acrucial role in technical advisory & solutioning part of sales support,designing & implementing scalable, robust, and efficient solutions thatmeet the business requirements of our clients. You will work with President-UK& team to collaborate with potential & existing customers,stakeholders, including business analysts, project managers, and developmentteams, to gather requirements, define architectures, and provide technicalguidance throughout the software development lifecycle. You are all set to: Work with UK & European sales leaders and wider Kanini organisationto win new business. Collaborate with Customer (Prospects & existing) and Kanini internalstakeholders to understand business requirements and translate them intoscalable solution designs. Keen focus on understanding the functional and non-functionalrequirements Ability to articulate, thought into actions to diverse set of audiencelike Business analysts, testers, coders, architects, DevOps. Provide technical thought leadership to customers (prospects & existing)and guidance to Kanini development teams, ensuring adherence to architecturalbest practices and standards. Be "Business Savvy" ready to present business solutions tobusiness sponsors. Be a problem solver and focus on providing different solutions toproblems. Design end-to-end technical solutions that align withbusiness objectives, ensuring scalability, performance, security, andmaintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improvesystem performance, reliability, and usability. Develop architectural documentation, including system diagrams,specifications, and guidelines, to support project delivery and futuremaintenance. Evaluate and select appropriate technologies, frameworks, and toolsto meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studiesto validate solution designs. Collaborate with infrastructure and operations teams to ensure smooth deploymentand operations of the solution. Stay up to date with emerging technologies, industry trends, and bestpractices, and make recommendations for their application within theorganization. Identify technical risks and issues and develop mitigationstrategies to ensure successful project delivery. Be "Hands-On" ready to dive deeper into technology whenneeded. Understand Data design patterns. Conceive, create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stake holders. Experience in Healthcare, Banking & financial, Manufacturingindustry will be the added value, but not mandatory. You bring in: Proven track record of 10+ years in a solutionarchitect role with an overall experience of 15+ years. Strong experience designing and implementing scalable, distributed, andhigh-performance systems. Proven track record in supporting pre-sales and salesactivities enabling revenue growth. Providing thought leadership with prospect & existing customers andinternal Kanini teams. Deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach. Experience in designing solutions using the .NET tech stack, includingC#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also GoogleCloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience indesigning event-driven systems using Cloud Platform as a Service (PaaS)offerings. Familiarity with microservices architecture and containerizationtechnologies such as Docker and Kubernetes. Experience in Data Analytics, ML solutions &technology solution. Gen AI R&D experience and understanding of business needs will begreat. Strong analytical and problem-solving skills. Excellent customer facing, verbal and written communication skills, withthe ability to present complex technical concepts to non-technicalstakeholders. Ability to work collaboratively in a cross-functional team environment. Proficiency in one or more programming languages and frameworks. Knowledge of database technologies, both SQL and NoSQL. Knowledge of frontend technologies and frameworks such as Angular,React, or Vue.js. Familiarity with DevOps practices and tools. Understanding of agile software development methodologies. Kanini Software Solutions, Inc. does not discriminate in employment matters on the basis of race, gender, religion, age, national origin, citizenship, veteran status, family status, disability status, or any other protected class. We support workplace diversity. If you have a disability, please let us know if there is anything we can do to improve the interview process for you; we're happy to accommodate. Kanini Software Solutions, Inc., 25 Century Blvd., Ste. 602, Nashville, TN 37214. Automation, Cloud, AI-driven Insights - more than "Dreams of the Future" these have become the "Demands of the Present", to set the stage for a business to be truly digital.
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
Apr 25, 2024
Full time
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv s Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 25, 2024
Full time
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv s Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
About the role As a Quality Executive, you will be managing our customers. From onboarding and approval, you will be responsible for taking ownership of queries from customers both internal and external. You will proactively and holistically manage and support our customers through a range of quality assurance and customer support activities. You will be providing effective problem resolution for our customers, and you will take accountability for your risk management decisions. You will also identify and manage Customer, qualification, product, and service risk by implementing an effective and efficient support package. Quality Executives are supported by and work with many internal colleagues including Quality Risk Analysts. You will also work closely and network with our Associates to ensure risk management. This will involve applying a logical mind to planning quality assurance activities. You will also support our teams working offshore ensuring that the processes are being carried out and ensuring that the result meets the customer need. You will support your Centres with their self-assessment. You will work across several different priorities as required collaborating with different stakeholders across the business. Please note that this role involves a significant amount of risk analysis and decision making. You will be able to work at pace and you will be encouraged to ask questions and be empowered to challenge. About you Quality Executive positions are very varied and busy roles that would suit individuals who like to think outside the box and are keen on continuous improvements. We are looking for great communicators with excellent verbal and written communication skills. We work on many various IT systems and Excel is one of the packages we use a lot so you will need to have good IT skills to operate systems confidently. We are looking for proactive candidates with a can - do attitude. You do not need to have previous experience from the Quality department, but we are looking for commercially aware candidates who are good problem solvers and who will be able to learn and understand both Regulatory and Business Requirements. We would like candidates to always focus on high quality output. Experience of working in a risk management setting, and experience of meeting with external customers, other Awarding Organisations and Regulators would be beneficial but is not essential. If the above sounds good, we would love to hear from you so please do not hesitate to look at the attached Role Profile and apply today. Our Story and Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary and 25 days holiday. Employees health and wellbeing is very important to us, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We welcome a discussion about how this role could work flexibly for you. For example, work pattern, hours or location. Next Steps and How to Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
Apr 25, 2024
Full time
About the role As a Quality Executive, you will be managing our customers. From onboarding and approval, you will be responsible for taking ownership of queries from customers both internal and external. You will proactively and holistically manage and support our customers through a range of quality assurance and customer support activities. You will be providing effective problem resolution for our customers, and you will take accountability for your risk management decisions. You will also identify and manage Customer, qualification, product, and service risk by implementing an effective and efficient support package. Quality Executives are supported by and work with many internal colleagues including Quality Risk Analysts. You will also work closely and network with our Associates to ensure risk management. This will involve applying a logical mind to planning quality assurance activities. You will also support our teams working offshore ensuring that the processes are being carried out and ensuring that the result meets the customer need. You will support your Centres with their self-assessment. You will work across several different priorities as required collaborating with different stakeholders across the business. Please note that this role involves a significant amount of risk analysis and decision making. You will be able to work at pace and you will be encouraged to ask questions and be empowered to challenge. About you Quality Executive positions are very varied and busy roles that would suit individuals who like to think outside the box and are keen on continuous improvements. We are looking for great communicators with excellent verbal and written communication skills. We work on many various IT systems and Excel is one of the packages we use a lot so you will need to have good IT skills to operate systems confidently. We are looking for proactive candidates with a can - do attitude. You do not need to have previous experience from the Quality department, but we are looking for commercially aware candidates who are good problem solvers and who will be able to learn and understand both Regulatory and Business Requirements. We would like candidates to always focus on high quality output. Experience of working in a risk management setting, and experience of meeting with external customers, other Awarding Organisations and Regulators would be beneficial but is not essential. If the above sounds good, we would love to hear from you so please do not hesitate to look at the attached Role Profile and apply today. Our Story and Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary and 25 days holiday. Employees health and wellbeing is very important to us, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We welcome a discussion about how this role could work flexibly for you. For example, work pattern, hours or location. Next Steps and How to Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
We are Centrica! We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes. Your work here isn't just a job - it's a mission. We all play a vital role in energising a greener, fairer future . An opportunity to play your part We have an exciting opportunity for a Technology Risk Analyst in BG Services Business to help us to roll out an IT General Controls framework as we move towards an established control environment. The team operates as the first line of defence and is currently managing the implementation of an IT General Controls Framework. You will facilitate interactions between the Digital Technology Services team, BG Services and the BG operational controls team You will work collaboratively to ensure that the IT General Controls framework is introduced with consideration to our current risks and threats to create an established control environment to proactively manage our risk landscape. We have tailored our well-being & benefits package around our employees as follows: Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance Location : You can work in Windsor/home; we have people working all over the UK but also a range of office locations. Accountabilities Assist in implementing the Technology risk and Controls framework and ensures timely assessment and treatment of security risks Ensure Technology risks are either treated or accepted in accordance with the risk appetite Works with the IT teams to identify and assess Technology risks including Cyber and InfoSec risks Ensure periodic Technology risk assessments of key services, third parties and regulatory commitments are performed, and remediation plans are monitored Ensure services are assessed and classified based on their Confidentiality, Integrity, and Availability Work with the IT/OT teams to understand their key Technology risks and agree the actions to mitigate or monitored and improve their controls Produce the quarterly IT Risk submission for the business units and working with Group level risk functions on Technology risk Inform senior leadership of risks and recommendations in non-technical terms, considering cost/benefit, to ensure security of Information Systems Support Legal and Compliance teams e.g. Data Protection and Privacy, as regards to Technology risks Understand the external security environment and emerging trends to support Technology risk management What we need from you Strong knowledge of Technology risk and Control assessment methods/ Technology Audit Strong knowledge of Information Security technologies, such as identity and access management, encryption, and multi-factor authentication Understanding of power utilities, retail energy, and oil & gas industry trends and emerging threats would be useful but not essential Ability to draw upon external network to understand emerging Cyber Security threats and events Knowledge of internal and/or external regulatory policies, standards, procedures, and controls (e.g., COBIT, COSO, NIST, ISO27xx) Ability to drive technical consensus and facilitate agreements with challenging stakeholders Ability to understand business visions and strategy Strong communication (oral and written) and conflict management skills Education/ Certification: CISA, CRISC or other similar qualification (desirable) Our commitment to diversity We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.
Apr 25, 2024
Full time
We are Centrica! We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes. Your work here isn't just a job - it's a mission. We all play a vital role in energising a greener, fairer future . An opportunity to play your part We have an exciting opportunity for a Technology Risk Analyst in BG Services Business to help us to roll out an IT General Controls framework as we move towards an established control environment. The team operates as the first line of defence and is currently managing the implementation of an IT General Controls Framework. You will facilitate interactions between the Digital Technology Services team, BG Services and the BG operational controls team You will work collaboratively to ensure that the IT General Controls framework is introduced with consideration to our current risks and threats to create an established control environment to proactively manage our risk landscape. We have tailored our well-being & benefits package around our employees as follows: Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance Location : You can work in Windsor/home; we have people working all over the UK but also a range of office locations. Accountabilities Assist in implementing the Technology risk and Controls framework and ensures timely assessment and treatment of security risks Ensure Technology risks are either treated or accepted in accordance with the risk appetite Works with the IT teams to identify and assess Technology risks including Cyber and InfoSec risks Ensure periodic Technology risk assessments of key services, third parties and regulatory commitments are performed, and remediation plans are monitored Ensure services are assessed and classified based on their Confidentiality, Integrity, and Availability Work with the IT/OT teams to understand their key Technology risks and agree the actions to mitigate or monitored and improve their controls Produce the quarterly IT Risk submission for the business units and working with Group level risk functions on Technology risk Inform senior leadership of risks and recommendations in non-technical terms, considering cost/benefit, to ensure security of Information Systems Support Legal and Compliance teams e.g. Data Protection and Privacy, as regards to Technology risks Understand the external security environment and emerging trends to support Technology risk management What we need from you Strong knowledge of Technology risk and Control assessment methods/ Technology Audit Strong knowledge of Information Security technologies, such as identity and access management, encryption, and multi-factor authentication Understanding of power utilities, retail energy, and oil & gas industry trends and emerging threats would be useful but not essential Ability to draw upon external network to understand emerging Cyber Security threats and events Knowledge of internal and/or external regulatory policies, standards, procedures, and controls (e.g., COBIT, COSO, NIST, ISO27xx) Ability to drive technical consensus and facilitate agreements with challenging stakeholders Ability to understand business visions and strategy Strong communication (oral and written) and conflict management skills Education/ Certification: CISA, CRISC or other similar qualification (desirable) Our commitment to diversity We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.
POWER BI ANALYST Salary: £33,000 - £35,000 per annum Reporting to: Analytics and Reporting Manager (Product and Operations) Department: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: Wednesday 8 May 2024, 23:55 Please note that we will be reviewing candidates on an ongoing basis on this role. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you. The role of Power BI Analyst will help the team provide expert data analytics, reporting and insight. This role will lead their own projects and contribute to the wider team delivery of analysis projects using internal and external data across digital, marketing, supporter, and operational activity to drive the optimisation and innovation of our fundraising activity and increase contribution. What will I be doing? Understanding stakeholder business objectives and gather reporting and analysis requirements and document as per the team's governance model. Leading projects to develop and provide robust, high quality and insightful KPI reports and analysis for each area of the business and ensure that the business has the most up to date and relevant information available as part of a programme of data analysis projects. Ensuring that reports and insights are communicated to stakeholders in a way that drives impact and influence. Ensuring delivery adheres to the established business processes and that all necessary documentation and working procedures are always maintained. Developing the ability to competently use a broad range of reporting and analysis tools across multiple data sources, building a source agnostic approach. Investigating and reconcile data inconsistencies, ensuring that Analyst & Reporting team produce consistent results and information. Identifying opportunities and collaborate with other team members to improve the governance of reporting and analysis, generate more efficient processes, and provide a joined-up view of insight. Building, developing, and managing relationships and share skills and learning with key stakeholders and networks to ensure the work of the department matches needs and builds capability. What skills will I need? Relevant experience of reporting and data analysis techniques and statistics gained in an organisation or agency, ideally with complex marketing and comms landscape. Relevant experience of using Power BI, familiar with creating advanced data models and DAX language, using outputs to make actionable dashboards and insights. Advanced knowledge of MS Excel (experience in creating macros advantageous but not essential). Experience of Google Analytics advantageous but not essential. Experience of leading and delivering projects with proven impact and demonstrating excellent project management and planning skills with ability to prioritise workload. Strategic skills (including analysis, structured thinking, and logical reasoning) and strong accuracy and numeracy, with good attention to detail. Evidence of proactive behaviours, and ability to work independently, challenges own performance, invests in own development and finds innovative solutions to problems. Excellent communication and presentation skills with ability to convey expertise in a way that engages and builds their knowledge. Ability to build and maintain strong working relationships with others and work as part of a team. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Please note that, Internally, this role is known as Analyst (P2).
Apr 25, 2024
Full time
POWER BI ANALYST Salary: £33,000 - £35,000 per annum Reporting to: Analytics and Reporting Manager (Product and Operations) Department: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: Wednesday 8 May 2024, 23:55 Please note that we will be reviewing candidates on an ongoing basis on this role. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you. The role of Power BI Analyst will help the team provide expert data analytics, reporting and insight. This role will lead their own projects and contribute to the wider team delivery of analysis projects using internal and external data across digital, marketing, supporter, and operational activity to drive the optimisation and innovation of our fundraising activity and increase contribution. What will I be doing? Understanding stakeholder business objectives and gather reporting and analysis requirements and document as per the team's governance model. Leading projects to develop and provide robust, high quality and insightful KPI reports and analysis for each area of the business and ensure that the business has the most up to date and relevant information available as part of a programme of data analysis projects. Ensuring that reports and insights are communicated to stakeholders in a way that drives impact and influence. Ensuring delivery adheres to the established business processes and that all necessary documentation and working procedures are always maintained. Developing the ability to competently use a broad range of reporting and analysis tools across multiple data sources, building a source agnostic approach. Investigating and reconcile data inconsistencies, ensuring that Analyst & Reporting team produce consistent results and information. Identifying opportunities and collaborate with other team members to improve the governance of reporting and analysis, generate more efficient processes, and provide a joined-up view of insight. Building, developing, and managing relationships and share skills and learning with key stakeholders and networks to ensure the work of the department matches needs and builds capability. What skills will I need? Relevant experience of reporting and data analysis techniques and statistics gained in an organisation or agency, ideally with complex marketing and comms landscape. Relevant experience of using Power BI, familiar with creating advanced data models and DAX language, using outputs to make actionable dashboards and insights. Advanced knowledge of MS Excel (experience in creating macros advantageous but not essential). Experience of Google Analytics advantageous but not essential. Experience of leading and delivering projects with proven impact and demonstrating excellent project management and planning skills with ability to prioritise workload. Strategic skills (including analysis, structured thinking, and logical reasoning) and strong accuracy and numeracy, with good attention to detail. Evidence of proactive behaviours, and ability to work independently, challenges own performance, invests in own development and finds innovative solutions to problems. Excellent communication and presentation skills with ability to convey expertise in a way that engages and builds their knowledge. Ability to build and maintain strong working relationships with others and work as part of a team. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Please note that, Internally, this role is known as Analyst (P2).
CRM Analytics Manager Leading UK Retailer £60,000 - £75,000 * 1-2 days per month in the office - Hampshire.* A leading UK retailer are looking for a CRM Analytics Manager to join their digital and data transformation. They have recently appointed 3 senior leaders in the world of CRM, Digital and Data and are now looking for further grow the teams. The Analytics Manager will specialise in CRM and Loyalty, conducting campaign design and measurement of campaign performance, driving improved targeted promotions, which in turn aligns with their hyper personalisation strategy for the end customer. Technically they operate a Snowflake and DataBricks environment, leveraging SQL to extract data and R and Python for modelling and statistical analysis, building code and tools. They also have PowerBI for data visualization, but any similar tool will be considered. Responsibilities: Be responsible for analysis related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements across the business Lead on forecasting and campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix Manage a team of analysts, growing and nurturing the team through coaching and training Conduct deep-dives and incremental analysis into performance to generate actionable insights Deliver high quality analysis and insights, answering complex and diverse questions from across the business Work with the broader tech team to deliver data roadmap Experience: Educated to a degree level in a numerate subject: Mathematics, Machine Learning, Computer Science, Statistics, A strong background in CRM and marketing analytics is essential, including modelling skills, to optimise customer journeys and improve customer retention and loyalty Ability to work with data from multiple sources, including digital, to provide robust solutions and insights Advanced analytics skills in SQL, coupled with Python or R required Passionate about embedding data at the heart of decision making, driving insights led thinking for CRM purposes
Apr 25, 2024
Full time
CRM Analytics Manager Leading UK Retailer £60,000 - £75,000 * 1-2 days per month in the office - Hampshire.* A leading UK retailer are looking for a CRM Analytics Manager to join their digital and data transformation. They have recently appointed 3 senior leaders in the world of CRM, Digital and Data and are now looking for further grow the teams. The Analytics Manager will specialise in CRM and Loyalty, conducting campaign design and measurement of campaign performance, driving improved targeted promotions, which in turn aligns with their hyper personalisation strategy for the end customer. Technically they operate a Snowflake and DataBricks environment, leveraging SQL to extract data and R and Python for modelling and statistical analysis, building code and tools. They also have PowerBI for data visualization, but any similar tool will be considered. Responsibilities: Be responsible for analysis related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements across the business Lead on forecasting and campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix Manage a team of analysts, growing and nurturing the team through coaching and training Conduct deep-dives and incremental analysis into performance to generate actionable insights Deliver high quality analysis and insights, answering complex and diverse questions from across the business Work with the broader tech team to deliver data roadmap Experience: Educated to a degree level in a numerate subject: Mathematics, Machine Learning, Computer Science, Statistics, A strong background in CRM and marketing analytics is essential, including modelling skills, to optimise customer journeys and improve customer retention and loyalty Ability to work with data from multiple sources, including digital, to provide robust solutions and insights Advanced analytics skills in SQL, coupled with Python or R required Passionate about embedding data at the heart of decision making, driving insights led thinking for CRM purposes
CRM Marketing Analyst £40,000 - £50,000 * 1-2 days per month in the office - Hampshire.* A leading UK retailer are looking for a CRM Marketing Analyst to join their growing digital and data transformation. They have recently hired some impressive individuals and are now looking for someone to deliver high quality analysis and insights across the CRM, Marketing and Loyalty team. You will sit in the centralized Data Science and Analytics function, delivering a range of projects. You will use a variety of Statistical analytics techniques including segmentation, clustering, predictive analytics and modelling in order to help predict customer buying behavior and contribute to future plans for the retail business. Responsibilities: Develop analyses related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix Work with the Analytics Manager to help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges Support the growth of new channels, Services, Digital, Market Place and Retail Media with key analysis and information Work with a varied group of stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue Experience: Good working knowing of SQL and working with large and complex data sets You've had some exposure to cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery etc You have experience of marketing campaign design and analysis, working with customer data to find key insights to inform and drive change within the business You have a good awareness and understanding of technology and trends in Data Science and Analytics. Educated to degree level in relevant subject
Apr 25, 2024
Full time
CRM Marketing Analyst £40,000 - £50,000 * 1-2 days per month in the office - Hampshire.* A leading UK retailer are looking for a CRM Marketing Analyst to join their growing digital and data transformation. They have recently hired some impressive individuals and are now looking for someone to deliver high quality analysis and insights across the CRM, Marketing and Loyalty team. You will sit in the centralized Data Science and Analytics function, delivering a range of projects. You will use a variety of Statistical analytics techniques including segmentation, clustering, predictive analytics and modelling in order to help predict customer buying behavior and contribute to future plans for the retail business. Responsibilities: Develop analyses related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix Work with the Analytics Manager to help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges Support the growth of new channels, Services, Digital, Market Place and Retail Media with key analysis and information Work with a varied group of stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue Experience: Good working knowing of SQL and working with large and complex data sets You've had some exposure to cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery etc You have experience of marketing campaign design and analysis, working with customer data to find key insights to inform and drive change within the business You have a good awareness and understanding of technology and trends in Data Science and Analytics. Educated to degree level in relevant subject
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
Apr 25, 2024
Full time
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
Apr 25, 2024
Contractor
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
Robert Half Technology are assisting a global legal organisation to recruit for a Digital Forensic Consultant/Analyst on 3-6 month contract. Start ASAP The Senior Analyst - Digital Forensics & Expert Services role, conducts and assists in data preservation and digital investigations in complex litigation cases by leveraging knowledge of digital forensic tools, technology and protocols related to the collection and management of electronically stored information (ESI) from a wide variety of data sources. Role The Digital Forensic Consultant/Analyst will perform tasks related to the forensic examination of ESI under supervision of a Manager. Conduct testing and research for new workflows and methodologies. Confidently perform remote and onsite collections in a defensible manner. Attend forensic lab to leverage infrastructure/job requirements, as needed. Travels to onsite locations (regional and international) with a team or independently to perform data collections. Leverages experience with forensic tools, including Encase, FEC, FTK, Axiom, Oxygen and Cellebrite to carry out forensic investigations. Follows Digital Forensic good practice methodologies (ISO17025 standard and ACPO Principles of Digital Evidence) in all aspects of the forensic and eDiscovery workflow. Displays competence in delivery of complex technical information to non-technical clients. Demonstrate working knowledge and understanding of evidence management. Displays high degree of comfort operating in a client-facing environment and meeting the needs of clients. Ability to work independently on-site on small to medium sized engagements. Ability to be responsive to internal and external communications. Profile The Digital Forensic Consultant/Analyst will have EDiscovery experience with relevant forensic collection and analysis software. Certifications in EnCase, Cellebrite, Nuix, CFE or similar. SQL or Scripting. Company Market leading legal organisation Offices globally including London Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Apr 25, 2024
Contractor
Robert Half Technology are assisting a global legal organisation to recruit for a Digital Forensic Consultant/Analyst on 3-6 month contract. Start ASAP The Senior Analyst - Digital Forensics & Expert Services role, conducts and assists in data preservation and digital investigations in complex litigation cases by leveraging knowledge of digital forensic tools, technology and protocols related to the collection and management of electronically stored information (ESI) from a wide variety of data sources. Role The Digital Forensic Consultant/Analyst will perform tasks related to the forensic examination of ESI under supervision of a Manager. Conduct testing and research for new workflows and methodologies. Confidently perform remote and onsite collections in a defensible manner. Attend forensic lab to leverage infrastructure/job requirements, as needed. Travels to onsite locations (regional and international) with a team or independently to perform data collections. Leverages experience with forensic tools, including Encase, FEC, FTK, Axiom, Oxygen and Cellebrite to carry out forensic investigations. Follows Digital Forensic good practice methodologies (ISO17025 standard and ACPO Principles of Digital Evidence) in all aspects of the forensic and eDiscovery workflow. Displays competence in delivery of complex technical information to non-technical clients. Demonstrate working knowledge and understanding of evidence management. Displays high degree of comfort operating in a client-facing environment and meeting the needs of clients. Ability to work independently on-site on small to medium sized engagements. Ability to be responsive to internal and external communications. Profile The Digital Forensic Consultant/Analyst will have EDiscovery experience with relevant forensic collection and analysis software. Certifications in EnCase, Cellebrite, Nuix, CFE or similar. SQL or Scripting. Company Market leading legal organisation Offices globally including London Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. Job Purpose: We're currently looking for a D365 CRM Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. The D365 CRM Developer is a technical professional within Enterprise Services Platform CoE team, with specific responsibility for the delivery of service improvement activity on the Dynamics 365 CE services in project and business settings. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom plugins, workflows, Power Automate flows, and JavaScript to extend D365 CE functionality with an ability to write efficient reusable, and well-documented code. Integrate D365 CE with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 CE applications, troubleshoot issues, and implement fixes and enhancements. Assist in data migration tasks, ensuring accurate and secure transfer of data from legacy systems to D365 CE Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 CE features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and Power Platform, Unified Service Desk (USD), SQL Server Reporting Services (SSRS), SSIS packages development and Azure Cloud and integration. Proficiency in developing plugins, Power Automate flows, Power Apps, Power Portal using Power Pages and Power BI. Knowledge of creating and utilising web resources for implementing custom UI components and scrips within Dynamics 365 CE. Experience in developing Azure services, including data migration and integration services to connect Dynamics 365 CE with other applications and services. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors. Experience of working in organisations undergoing significant transformation. Experience of software lifecycle implementation methodologies and release processes with version control for managing source code and collaborative development. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customisations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Apr 25, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. Job Purpose: We're currently looking for a D365 CRM Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. The D365 CRM Developer is a technical professional within Enterprise Services Platform CoE team, with specific responsibility for the delivery of service improvement activity on the Dynamics 365 CE services in project and business settings. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom plugins, workflows, Power Automate flows, and JavaScript to extend D365 CE functionality with an ability to write efficient reusable, and well-documented code. Integrate D365 CE with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 CE applications, troubleshoot issues, and implement fixes and enhancements. Assist in data migration tasks, ensuring accurate and secure transfer of data from legacy systems to D365 CE Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 CE features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and Power Platform, Unified Service Desk (USD), SQL Server Reporting Services (SSRS), SSIS packages development and Azure Cloud and integration. Proficiency in developing plugins, Power Automate flows, Power Apps, Power Portal using Power Pages and Power BI. Knowledge of creating and utilising web resources for implementing custom UI components and scrips within Dynamics 365 CE. Experience in developing Azure services, including data migration and integration services to connect Dynamics 365 CE with other applications and services. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors. Experience of working in organisations undergoing significant transformation. Experience of software lifecycle implementation methodologies and release processes with version control for managing source code and collaborative development. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customisations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Date: 5 Apr 2024 Location: Manchester Airport, GB Company: MAG Based at Manchester Airport Permanent Role Office or Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Manchester Airport Group: At MAG we provide the airport facilities and travel services that people need to connect with the world. As At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 11% company contribution pension 25 days holiday plus bank holidays Free parking and subsidised public transport Huge range of company discounts The Role: MAG Technology is currently expanding and we are looking for Solution Architects to help us to transform our business through technology, digital and automation. Working across our airports and group functions, you'lll define technology solutions to meet requirements, taking into account systems, data, process and people. Ensuring that designs are aligned to the overarching technology end state strategies (or challenging them if you see fit!), you'll work hand in hand with business analysts, project managers, development teams (both internal and external) and the business stakeholders directly to ensure that solutions will meet desired business outcomes, and add value to MAG. You'll be helping to solve problems for our business including working out how to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You'll have a hand in delivery end to end, from inception and shaping, right through to post go live support. What will make you a successful Solution Architect? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing an IT strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience communicating complex technical information and informing the priority of spend, based on technical input and related risk vs. conflicting business priority. You'll be able to provide architecture expertise & guidance to the Heads-of-Technology, advising on possible solution sets and opportunities to increase capability. Desirable skills include an understanding of the Airport/Aviation Tech landscape; knowledge of the processes, applications, technology and data requirements, major trends and complexities of such a business. Experience of airport development and construction projects and experience of Enterprise Asset Management systems / IoT / Smart Infrastructure and be TOGAF certified, or equivalent. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Apr 25, 2024
Full time
Date: 5 Apr 2024 Location: Manchester Airport, GB Company: MAG Based at Manchester Airport Permanent Role Office or Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Manchester Airport Group: At MAG we provide the airport facilities and travel services that people need to connect with the world. As At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 11% company contribution pension 25 days holiday plus bank holidays Free parking and subsidised public transport Huge range of company discounts The Role: MAG Technology is currently expanding and we are looking for Solution Architects to help us to transform our business through technology, digital and automation. Working across our airports and group functions, you'lll define technology solutions to meet requirements, taking into account systems, data, process and people. Ensuring that designs are aligned to the overarching technology end state strategies (or challenging them if you see fit!), you'll work hand in hand with business analysts, project managers, development teams (both internal and external) and the business stakeholders directly to ensure that solutions will meet desired business outcomes, and add value to MAG. You'll be helping to solve problems for our business including working out how to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You'll have a hand in delivery end to end, from inception and shaping, right through to post go live support. What will make you a successful Solution Architect? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing an IT strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience communicating complex technical information and informing the priority of spend, based on technical input and related risk vs. conflicting business priority. You'll be able to provide architecture expertise & guidance to the Heads-of-Technology, advising on possible solution sets and opportunities to increase capability. Desirable skills include an understanding of the Airport/Aviation Tech landscape; knowledge of the processes, applications, technology and data requirements, major trends and complexities of such a business. Experience of airport development and construction projects and experience of Enterprise Asset Management systems / IoT / Smart Infrastructure and be TOGAF certified, or equivalent. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Apr 24, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Proven knowledge of business process and its KPI's, including best practices to support the relevant business processes Sales and Services processes . Customer facing consulting, good stakeholder management skills are required. Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others. Prefer minimum 8+ years of IT experience, including Agile. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups SFDC business analyst ; Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements. Build effective and productive key business stakeholder relationships. Prior working experience on SFI will be prefer and value add. Early involvement in solution design and estimations. Knowledge for Salesforce business analyst Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Insurance. Analyse main business processes and requirements and translate into IT solutions. Responsible to maximize the use and acceptance of standard/catalogue-based solutions to support business needs driving industry best practices processes. Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints. Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution. Ongoing validation of deliverables against requirements. Flexibly respond to shifting business needs and priorities. Prior to UAT validates that solution meets business requirements. Train key users and ensure availability of training and support materials. Salesforce Business Analyst
Apr 24, 2024
Full time
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Proven knowledge of business process and its KPI's, including best practices to support the relevant business processes Sales and Services processes . Customer facing consulting, good stakeholder management skills are required. Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others. Prefer minimum 8+ years of IT experience, including Agile. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups SFDC business analyst ; Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements. Build effective and productive key business stakeholder relationships. Prior working experience on SFI will be prefer and value add. Early involvement in solution design and estimations. Knowledge for Salesforce business analyst Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Insurance. Analyse main business processes and requirements and translate into IT solutions. Responsible to maximize the use and acceptance of standard/catalogue-based solutions to support business needs driving industry best practices processes. Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints. Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution. Ongoing validation of deliverables against requirements. Flexibly respond to shifting business needs and priorities. Prior to UAT validates that solution meets business requirements. Train key users and ensure availability of training and support materials. Salesforce Business Analyst
Job title: Senior Software Engineer, Global Banking Loans Company: UBS Job description: Business Divisions Group Functions Your role Design, build and run digital products and technology services for clients and colleagues. Are you a master of Java interested in the coming frameworks, tools and techniques? Do you know how to solve challenging problems in elegant ways? We're looking for someone like that who can: drive technical specification and the component design. develop the service-layer of a large-scale rich internet platform in collaboration with business analysts, client-side developers, database developers and quality assurance (QA) professionals. master state-of-the-art technologies within a complex business domain share knowledge across the whole development community. take pride in the quality of delivered software products and services (this is what drives you) Key Responsibilities: design, develop, and improve the digital products and technology services we provide to our clients and employees. apply a broad range of software engineering techniques, from analyzing user needs and developing new features to automated testing, CI/CD and other DevOps practices. ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements. build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues. troubleshoot, debug and upgrade existing software / API. learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind. work in an agile way as part of multi-disciplinary teams, participate in agile ceremonies, and collaborate with engineers, product managers, designers, and others. understand, represent, and advocate for client needs. share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities. collaborate and Mentor junior team members and help them in tech deliverables as needed. Key Deliverables: technical analysis, design, code, tests, documentation, and other engineering artifacts. manage CI/CD, release cycle to improve our digital products and technology services. Function Category Information Technology (IT) Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of and make an impact? Your team You'll be working in the Global Banking Loans team focusing on creating the best loan execution and processing capabilities across Group UBS & in the industry. Your expertise You have: in-depth knowledge of Java and related frameworks like Spring Frameworks ideally with 12+ years of relevant experience experience with Rest API development ability to produce clean, efficient code based on specifications. experience with software design and development in a test-driven environment and adapted to CI/CD workflows. experience with build tools like Maven or ant, and development tools such as Eclipse, Gitlab, JIRA, TeamCity, Nexus proficiency with relational database concepts (JDBC, SQL, RDBMS) and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate). expertise in generic computing science including OOP modelling (UML, SOLID etc.), data structures and design patterns. know-how of agile development practices (Scrum, XP, Kanban, etc.) exposure to Troubleshoot, debug and upgrade existing software. knows best practices and experience of Managing security vulnerabilities, use of tools like SonarCube, Fortify etc experience in working with global team and knowing about possibly related cultural aspects. Good to have: exposure to Microservice frameworks working knowledge of client-side web technologies (React, JavaScript) experience with Messaging frameworks (like Tibco, Kafka) experience with web servers running Tomcat, Apache exposure to Azure Cloud services (like Azure AKS, CI/CD) knowledge of open-source market edge technologies like Cache frameworks, Monitoring tools etc. knowledge of Syndicate Loans domain You are: adaptable, able to work across teams, functions and applications. enthusiastic, self-motivated and client-focused analytical and methodical, using evidence to solve problems. a strong communicator, fluent in English About us UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries. Your Career Comeback We are open to applications from career returners. Find out more about our program on . How we hire This role requires an assessment on application. Learn more about how we hire: Expected salary: Location: London Job date: Sun, 17 Mar :12:45 GMT Apply for the job now! ad_2
Apr 24, 2024
Full time
Job title: Senior Software Engineer, Global Banking Loans Company: UBS Job description: Business Divisions Group Functions Your role Design, build and run digital products and technology services for clients and colleagues. Are you a master of Java interested in the coming frameworks, tools and techniques? Do you know how to solve challenging problems in elegant ways? We're looking for someone like that who can: drive technical specification and the component design. develop the service-layer of a large-scale rich internet platform in collaboration with business analysts, client-side developers, database developers and quality assurance (QA) professionals. master state-of-the-art technologies within a complex business domain share knowledge across the whole development community. take pride in the quality of delivered software products and services (this is what drives you) Key Responsibilities: design, develop, and improve the digital products and technology services we provide to our clients and employees. apply a broad range of software engineering techniques, from analyzing user needs and developing new features to automated testing, CI/CD and other DevOps practices. ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements. build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues. troubleshoot, debug and upgrade existing software / API. learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind. work in an agile way as part of multi-disciplinary teams, participate in agile ceremonies, and collaborate with engineers, product managers, designers, and others. understand, represent, and advocate for client needs. share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities. collaborate and Mentor junior team members and help them in tech deliverables as needed. Key Deliverables: technical analysis, design, code, tests, documentation, and other engineering artifacts. manage CI/CD, release cycle to improve our digital products and technology services. Function Category Information Technology (IT) Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of and make an impact? Your team You'll be working in the Global Banking Loans team focusing on creating the best loan execution and processing capabilities across Group UBS & in the industry. Your expertise You have: in-depth knowledge of Java and related frameworks like Spring Frameworks ideally with 12+ years of relevant experience experience with Rest API development ability to produce clean, efficient code based on specifications. experience with software design and development in a test-driven environment and adapted to CI/CD workflows. experience with build tools like Maven or ant, and development tools such as Eclipse, Gitlab, JIRA, TeamCity, Nexus proficiency with relational database concepts (JDBC, SQL, RDBMS) and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate). expertise in generic computing science including OOP modelling (UML, SOLID etc.), data structures and design patterns. know-how of agile development practices (Scrum, XP, Kanban, etc.) exposure to Troubleshoot, debug and upgrade existing software. knows best practices and experience of Managing security vulnerabilities, use of tools like SonarCube, Fortify etc experience in working with global team and knowing about possibly related cultural aspects. Good to have: exposure to Microservice frameworks working knowledge of client-side web technologies (React, JavaScript) experience with Messaging frameworks (like Tibco, Kafka) experience with web servers running Tomcat, Apache exposure to Azure Cloud services (like Azure AKS, CI/CD) knowledge of open-source market edge technologies like Cache frameworks, Monitoring tools etc. knowledge of Syndicate Loans domain You are: adaptable, able to work across teams, functions and applications. enthusiastic, self-motivated and client-focused analytical and methodical, using evidence to solve problems. a strong communicator, fluent in English About us UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries. Your Career Comeback We are open to applications from career returners. Find out more about our program on . How we hire This role requires an assessment on application. Learn more about how we hire: Expected salary: Location: London Job date: Sun, 17 Mar :12:45 GMT Apply for the job now! ad_2
About the role An exciting opportunity for a Head of Strategy and Architecture to join The University of Leicester and the Digital Services team to play a lead role on delivering the exciting and ambitious Digital Masterplan. This role will lead the development of the Digital Masterplan, using architecture capabilities to support, guide, shape and ultimately implement solutions that deliver the Digital and University Strategies. You will lead the Digital Services architecture function, which drives the creation and management of coherent roadmaps for every layer of our technology stack, owns our architecture assurance and governance processes, and plays a key role in ensuring that our solutions and services are aligned to support the needs of the wider overall operating model for Digital Services ensuring that the operational architecture is robust, secure, trusted , that access to information is controlled and that appropriate management metrics are available. Responsible for the strategy and architecture team which is made up of Business Analyst's, Solutions Architects and Cloud Architect you will own, develop and champion the architecture function on an ongoing basis, ensuring it is dynamic and continually optimised to deliver agile, cost-effective, robust and scalable information systems closely aligned to the University's Strategy and requirements. About you We are seeking someone who possesses broad knowledge and experience of all layers of the modern IT technology stack, including hardware, operating systems, network, application frameworks, database systems, vendor solutions, and industry trends. The ideal candidate should have significant experience of Agile methods, including architecting for Agility, and have management experience of highly technical systems specialists and solutions architects. This experience will ideally come from previous roles as a solutions architect or in a similar capacity, responsible for architecting, designing and planning IT services in a medium/large organisation, supported by a relevant degree. Additional information For more information or an informal discussion please get in touch Alison Phillips, Director of Digital Services, at . Alison will be unavailable for enquiries between 19th April - 5th May due to overseas travel. We anticipate that interviews will be held mid-late May 2024. The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world. As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local communitythrough our values of Inspiring, Impactful and Inclusive. We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment. Vacancy terms Full time or job share considered, Permanent
Apr 24, 2024
Full time
About the role An exciting opportunity for a Head of Strategy and Architecture to join The University of Leicester and the Digital Services team to play a lead role on delivering the exciting and ambitious Digital Masterplan. This role will lead the development of the Digital Masterplan, using architecture capabilities to support, guide, shape and ultimately implement solutions that deliver the Digital and University Strategies. You will lead the Digital Services architecture function, which drives the creation and management of coherent roadmaps for every layer of our technology stack, owns our architecture assurance and governance processes, and plays a key role in ensuring that our solutions and services are aligned to support the needs of the wider overall operating model for Digital Services ensuring that the operational architecture is robust, secure, trusted , that access to information is controlled and that appropriate management metrics are available. Responsible for the strategy and architecture team which is made up of Business Analyst's, Solutions Architects and Cloud Architect you will own, develop and champion the architecture function on an ongoing basis, ensuring it is dynamic and continually optimised to deliver agile, cost-effective, robust and scalable information systems closely aligned to the University's Strategy and requirements. About you We are seeking someone who possesses broad knowledge and experience of all layers of the modern IT technology stack, including hardware, operating systems, network, application frameworks, database systems, vendor solutions, and industry trends. The ideal candidate should have significant experience of Agile methods, including architecting for Agility, and have management experience of highly technical systems specialists and solutions architects. This experience will ideally come from previous roles as a solutions architect or in a similar capacity, responsible for architecting, designing and planning IT services in a medium/large organisation, supported by a relevant degree. Additional information For more information or an informal discussion please get in touch Alison Phillips, Director of Digital Services, at . Alison will be unavailable for enquiries between 19th April - 5th May due to overseas travel. We anticipate that interviews will be held mid-late May 2024. The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world. As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local communitythrough our values of Inspiring, Impactful and Inclusive. We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment. Vacancy terms Full time or job share considered, Permanent
Senior IT Operations Analyst / Technology Operations Analyst / IT Ops Analyst / 3rd line support / Citrix / Azure Disrupt Agency are currently recruiting for an experienced, (Senior) IT Operations Analyst to join this amazing UK based Charity. The IT department are seeking a talented individual with recent and/or relevant IT Operations experience to join this growing team that supports the overall IT Operations excellence including process improvement, simplification/operational efficiency and succession planning. This department will also be integral in supporting various digital transformation and/or IT related change projects. The Senior IT Operations Analyst will be joining at a critical time of IT / technology change and transformation, so we are looking for someone who will be able to work in a complex and fast moving environment/organisation. IT Operations landscape and core duties: The IT department, support 7000 users across 900 locations, comprising of a comprehensive IT infrastructure delivering several line-of-business systems which reach out to all staff. The Senior IT Operations Analyst is a hands-on, supervisory role within a small team, who are responsible for operational excellence across the organisation's IT Infrastructure. The infrastructure comprises physical & virtual servers, backup and disaster recovery solutions, and cloud services. The role is to assist with the support and maintenance of the infrastructure, ensuring that the services and underpinning processes are efficient, effective, and meet agreed service levels while also being mindful of the future in supporting the overall strategy and vision of the organisation and it's employees to deliver the amazing work they do each day. In addition, the role will provide technical expertise and support to a variety of IT projects. You will have input to and support the IT Operations Manager to develop and implement best practice and efficient workflows that are both cost effective for the organisation yet deliver the quality of services that are needed. This is a real opportunity to support and help the IT Operations Manager to shape the organisation's IT Operations Excellence! IT Operations Analyst background/experience: Essentially we are looking for that breadth of experience across IT covering Service and Support. We need applicants to have worked up to 3rd line technical support previously for a minimum of 12 months and also have experience with Citrix PVS and Azure. We don't require you to be an expert but you will have the curiosity, interest and solutions/practical based approach to figuring out challenges to find the answers/solutions. Working with an exceptional and senior team of IT professionals you will be supported, engaged and developed in this role. We are looking for driven and motivated applicants who can think ahead, plan and build robust structured workflows that solve challenges or problems when they arise. Calm, collected and thoughtful with a real and genuine interest in technology and the desire to continuously learn and develop. You will ideally have achieved a recognised academic qualification (Degree or equivalent ), professional training and/or be able to showcase the relevant practical expertise gained through working in a similar position previously. You will understand the challenges experienced within IT Operations and how to support and drive efficiency within the current IT operations workflows. ITIL Training and/or experience of working within an ITIL environment will also be nice to have but not essential. IT Operations IT Landscape overview Server based computing (VDI) Skills/Experience VDI Infrastructure knowledge(Citrix, Azure Virtual desktop) VMware • Active Directory Networking protocols such as TCP/IP, DNS, & WINS Cloud technology Azure
Apr 24, 2024
Full time
Senior IT Operations Analyst / Technology Operations Analyst / IT Ops Analyst / 3rd line support / Citrix / Azure Disrupt Agency are currently recruiting for an experienced, (Senior) IT Operations Analyst to join this amazing UK based Charity. The IT department are seeking a talented individual with recent and/or relevant IT Operations experience to join this growing team that supports the overall IT Operations excellence including process improvement, simplification/operational efficiency and succession planning. This department will also be integral in supporting various digital transformation and/or IT related change projects. The Senior IT Operations Analyst will be joining at a critical time of IT / technology change and transformation, so we are looking for someone who will be able to work in a complex and fast moving environment/organisation. IT Operations landscape and core duties: The IT department, support 7000 users across 900 locations, comprising of a comprehensive IT infrastructure delivering several line-of-business systems which reach out to all staff. The Senior IT Operations Analyst is a hands-on, supervisory role within a small team, who are responsible for operational excellence across the organisation's IT Infrastructure. The infrastructure comprises physical & virtual servers, backup and disaster recovery solutions, and cloud services. The role is to assist with the support and maintenance of the infrastructure, ensuring that the services and underpinning processes are efficient, effective, and meet agreed service levels while also being mindful of the future in supporting the overall strategy and vision of the organisation and it's employees to deliver the amazing work they do each day. In addition, the role will provide technical expertise and support to a variety of IT projects. You will have input to and support the IT Operations Manager to develop and implement best practice and efficient workflows that are both cost effective for the organisation yet deliver the quality of services that are needed. This is a real opportunity to support and help the IT Operations Manager to shape the organisation's IT Operations Excellence! IT Operations Analyst background/experience: Essentially we are looking for that breadth of experience across IT covering Service and Support. We need applicants to have worked up to 3rd line technical support previously for a minimum of 12 months and also have experience with Citrix PVS and Azure. We don't require you to be an expert but you will have the curiosity, interest and solutions/practical based approach to figuring out challenges to find the answers/solutions. Working with an exceptional and senior team of IT professionals you will be supported, engaged and developed in this role. We are looking for driven and motivated applicants who can think ahead, plan and build robust structured workflows that solve challenges or problems when they arise. Calm, collected and thoughtful with a real and genuine interest in technology and the desire to continuously learn and develop. You will ideally have achieved a recognised academic qualification (Degree or equivalent ), professional training and/or be able to showcase the relevant practical expertise gained through working in a similar position previously. You will understand the challenges experienced within IT Operations and how to support and drive efficiency within the current IT operations workflows. ITIL Training and/or experience of working within an ITIL environment will also be nice to have but not essential. IT Operations IT Landscape overview Server based computing (VDI) Skills/Experience VDI Infrastructure knowledge(Citrix, Azure Virtual desktop) VMware • Active Directory Networking protocols such as TCP/IP, DNS, & WINS Cloud technology Azure
Employer description: VINCI Facilities is a division of VINCI Construction UK which forms part of VINCI, a world leader in concessions and construction. Our part in VINCI Construction UK enables us to draw on the strength and unity of a diverse range of business streams all working together. VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally with a turnover of £1 billion per annum. Our expert teams deliver robust, sustainable and bespoke services to keep our clients' facilities running smoothly. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a Data Analyst - Level 4 Apprenticeship. We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows. Salary: £18,000 per annum. Duties: Creating/updating process flows to support automation requests Design, development and support digital tools-based solutions Capture business requirements, analyse them, and produce low-code forms & reports for Business Stakeholders Manage tools to ensure data quality and integrations are upheld (e.g., Forms, workflows) Develop existing suite of low-code forms Develop existing suite of reports What we are looking for: Desirable skills: Demonstrated interest in Technology and Data Understanding of data architecture Able to develop a process flow based on interactions with stakeholders Able to work for long periods without guidance Understanding of Office365 / Power Platform tools (or equivalent) Personal qualities: Demonstrates teamwork, collaborative approach, among the first to volunteer to help others succeed Apply effective communications at all levels, embracing teamwork and managing time and tasks efficiently Ability to engage with employees, peers and service consumers Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: 26 days holiday + 8 days bank holidays 2 days paid volunteering Employee Assistance Programme Benefits portal - including everyday discounts Mentor allocation and guidance Additional training be provided Involvement in Data Analysis Projects Pension scheme with employer contribution Possibility for a permanent contract based on performance and apprenticeship achievement Development Opportunity: Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way. Future prospects: There is an opportunity to progress onto a permanent contract and enrolment to a higher level Apprenticeship.90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 24, 2024
Full time
Employer description: VINCI Facilities is a division of VINCI Construction UK which forms part of VINCI, a world leader in concessions and construction. Our part in VINCI Construction UK enables us to draw on the strength and unity of a diverse range of business streams all working together. VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally with a turnover of £1 billion per annum. Our expert teams deliver robust, sustainable and bespoke services to keep our clients' facilities running smoothly. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a Data Analyst - Level 4 Apprenticeship. We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows. Salary: £18,000 per annum. Duties: Creating/updating process flows to support automation requests Design, development and support digital tools-based solutions Capture business requirements, analyse them, and produce low-code forms & reports for Business Stakeholders Manage tools to ensure data quality and integrations are upheld (e.g., Forms, workflows) Develop existing suite of low-code forms Develop existing suite of reports What we are looking for: Desirable skills: Demonstrated interest in Technology and Data Understanding of data architecture Able to develop a process flow based on interactions with stakeholders Able to work for long periods without guidance Understanding of Office365 / Power Platform tools (or equivalent) Personal qualities: Demonstrates teamwork, collaborative approach, among the first to volunteer to help others succeed Apply effective communications at all levels, embracing teamwork and managing time and tasks efficiently Ability to engage with employees, peers and service consumers Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: 26 days holiday + 8 days bank holidays 2 days paid volunteering Employee Assistance Programme Benefits portal - including everyday discounts Mentor allocation and guidance Additional training be provided Involvement in Data Analysis Projects Pension scheme with employer contribution Possibility for a permanent contract based on performance and apprenticeship achievement Development Opportunity: Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way. Future prospects: There is an opportunity to progress onto a permanent contract and enrolment to a higher level Apprenticeship.90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Looking for a 1st Line Support Analyst on-site located in Oldbury. Up to £26,000 Your new company A well-established family run busines. Leader in sourcing, design and manufacturing. Your new role IT Support Analyst to help support the day-to-day activities of the business. This position requires a hands-on, onsite presence at their Oldbury Head Office, however, there will be occasions when you may need to visit one of their other West Midlands based sites or work from home. The IT Support Analyst will work within the Group IT Team. The Group are in the process of a digital transformation including implementing an automated warehousing solution. The role will also assist in this transformation project, including the transition of the Companies within the Group to the new Group network. The role will also involve maintenance, training, and user/technical support. What you'll need to succeed Experience working in an IT Support Desk environment Experience of working with Dynamics NAV (Not essential)Experience of working with WMS systems (Not essential)Windows 10/11, Server 2012,2016,2019 Standard, Hyper-V Systems Managing tickets in a service desk.Understanding of LAN, DHCP, DNSUnderstanding of Printers & Barcode ScannersExperience with building assets.Experience of creating and editing users in Active Directory and Azure ADExperience of Exchange Admin 365Ability to follow instructions in detail.Experience of working within a small IT team What you'll get in return In-House Company Training: Navision - Company Software Training HubSpot - Company CRM Training H&S Awareness Training Fire Safety Awareness Training Data Protection Awareness Training External Training:Training courses pertinent to your role. First Aid Training (Subject to further role and responsibilities) Mental Health First Aid Training (Subject to further role and responsibilities)Fire Marshall Training (Subject to further role and responsibilities) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 24, 2024
Full time
Looking for a 1st Line Support Analyst on-site located in Oldbury. Up to £26,000 Your new company A well-established family run busines. Leader in sourcing, design and manufacturing. Your new role IT Support Analyst to help support the day-to-day activities of the business. This position requires a hands-on, onsite presence at their Oldbury Head Office, however, there will be occasions when you may need to visit one of their other West Midlands based sites or work from home. The IT Support Analyst will work within the Group IT Team. The Group are in the process of a digital transformation including implementing an automated warehousing solution. The role will also assist in this transformation project, including the transition of the Companies within the Group to the new Group network. The role will also involve maintenance, training, and user/technical support. What you'll need to succeed Experience working in an IT Support Desk environment Experience of working with Dynamics NAV (Not essential)Experience of working with WMS systems (Not essential)Windows 10/11, Server 2012,2016,2019 Standard, Hyper-V Systems Managing tickets in a service desk.Understanding of LAN, DHCP, DNSUnderstanding of Printers & Barcode ScannersExperience with building assets.Experience of creating and editing users in Active Directory and Azure ADExperience of Exchange Admin 365Ability to follow instructions in detail.Experience of working within a small IT team What you'll get in return In-House Company Training: Navision - Company Software Training HubSpot - Company CRM Training H&S Awareness Training Fire Safety Awareness Training Data Protection Awareness Training External Training:Training courses pertinent to your role. First Aid Training (Subject to further role and responsibilities) Mental Health First Aid Training (Subject to further role and responsibilities)Fire Marshall Training (Subject to further role and responsibilities) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #