Service Lead - ( South Central ) Salary - £33,065 per annum + UWH- £200) per annum Job Type - Full-Time/Permanent Hours - 35 hours per week (plus 5 hours paid lunch break) Location - Remote - Homebased with travel to Berkshire, Buckinghamshire, Hampshire. We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. Nacro is launching CAS-2, a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. We are looking for a of Operational and Management Colleagues to join us at an exciting time of change. What are the Benefits to Joining Nacro and what you can expect from us. • A dynamic and supportive team who delivers results for the people we support every day. • The opportunity to work flexibly within the community as this role allows you to work from home in between property visits. • A commitment to helping you learn and develop your career. • Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme. Who are we looking for? • This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. • You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). • We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting BASS at external forums and being part of multi-agency meetings. • You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. • The role offers flexible working in the community (visiting staff and properties), in Berkshire, Buckinghamshire, Hampshire and you can work from home. The role includes lone working, you will meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties • Effectively lead and deliver services which comply with the regulatory framework • Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. • Ensuring all service user support and safety plans are in place, are in date and reflect individual needs • Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. • Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. • Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. • Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. There is an expectation of travel within the South-Central region, and occasionally to wider Nacro offices and regions. This role requires regular travel: A Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role and to apply click on link below Service Lead - South Central CAS2 url removed For further information about Nacro s amazing benefits, please click here. Please Note: If you have any questions or would like to have an informal chat regarding the role, please contact (url removed)
Apr 17, 2024
Full time
Service Lead - ( South Central ) Salary - £33,065 per annum + UWH- £200) per annum Job Type - Full-Time/Permanent Hours - 35 hours per week (plus 5 hours paid lunch break) Location - Remote - Homebased with travel to Berkshire, Buckinghamshire, Hampshire. We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. Nacro is launching CAS-2, a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. We are looking for a of Operational and Management Colleagues to join us at an exciting time of change. What are the Benefits to Joining Nacro and what you can expect from us. • A dynamic and supportive team who delivers results for the people we support every day. • The opportunity to work flexibly within the community as this role allows you to work from home in between property visits. • A commitment to helping you learn and develop your career. • Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme. Who are we looking for? • This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. • You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). • We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting BASS at external forums and being part of multi-agency meetings. • You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. • The role offers flexible working in the community (visiting staff and properties), in Berkshire, Buckinghamshire, Hampshire and you can work from home. The role includes lone working, you will meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties • Effectively lead and deliver services which comply with the regulatory framework • Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. • Ensuring all service user support and safety plans are in place, are in date and reflect individual needs • Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. • Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. • Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. • Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. There is an expectation of travel within the South-Central region, and occasionally to wider Nacro offices and regions. This role requires regular travel: A Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role and to apply click on link below Service Lead - South Central CAS2 url removed For further information about Nacro s amazing benefits, please click here. Please Note: If you have any questions or would like to have an informal chat regarding the role, please contact (url removed)
4Recruitment Services are seeking a Child & Family Support Workers. The client has 4 vacancies and requires a worker in each locality: Wednesbury x 1, Willenhall x 1 & Walsall x 2. The role involves: Working specifically with expectant parents and so we would like candidates who have experiences in delivering parenting interventions and those candidates who have worked with expectant parents or small children in some capacity. Working with both mothers and fathers to prepare for parenthood and after birth. This will be offering practical as well as emotional support and working alongside the social worker to mitigate risks and address needs identified. DUTIES & RESPONSIBILITIES INCLUDE: You will be required to work alongside and collaboratively with your team manager/senior practitioner to ensure children, young people and their families are effectively safeguarded and supported. To work with children and young people are in care, in need and at risk of harm as part of a multiagency team to provide an integrated whole family approach to positively make a change in family behaviours. To provide practical and emotional support to parents as through parents change for children can be achieved and sustained. However maintain children at the centre of our practice and ensuring the voice of the child is listened to and understood. To be responsible for various levels of family support with individual families working in their home or other community settings as appropriate To case hold a small number of children in need alongside an allocated social worker to progress their plans and deliver intervention and support as specified. To support the delivery of safe and effective supervised family time offering support and guidance to families within a safe environment or in the community. To provide signposting information and direct advice and guidance to families on child development and parenting using evidence based practice. Work flexibly to meet the needs of children and families within the borough through evidence based/evidenced informed interventions To contribute to the assessment and support of parents, children and their families. Robust management of the plan of work with the family, reviewing this with social workers and families in a timely manner to prevent drift and escalation of concerns. The delivery of direct work with parents and children through their plans of support. To act as a positive role model for parents/carers in a range of contexts including groups, drop in sessions, 1-1 work ESSENTIAL REQUIREMENTS: Experience delivering therapeutic interventions or additional training around trauma or ACE's this would also be welcomed Children, Young People &Families Practitioner or substantial experience in a similar role. Ability to motivate children, young people and their families A Level 3 or equivalent and / or vocational qualifications (e.g. children and young people or communities Or Extensive experience working with children and families this could include: Training in evidence based programmes including Parenting, Mediation, Family Group Conferencing, Restorative practice, NVR and trauma informed practice. Ability to motivate children, young people and their families Experience of creative and innovative approaches to engage vulnerable and hard to reach young people, children and their families Demonstrates knowledge of child development and the needs of children and young people. Ability to communicate effectively and form good working relationships with young people and their carers to support and motivate them to address issues which may be creating barriers. Ability to undertake appropriate assessments of the needs of children, young people and their families to support and implement effective support plans. Ability to deescalate upset families Enhanced DBS What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Apr 17, 2024
Contractor
4Recruitment Services are seeking a Child & Family Support Workers. The client has 4 vacancies and requires a worker in each locality: Wednesbury x 1, Willenhall x 1 & Walsall x 2. The role involves: Working specifically with expectant parents and so we would like candidates who have experiences in delivering parenting interventions and those candidates who have worked with expectant parents or small children in some capacity. Working with both mothers and fathers to prepare for parenthood and after birth. This will be offering practical as well as emotional support and working alongside the social worker to mitigate risks and address needs identified. DUTIES & RESPONSIBILITIES INCLUDE: You will be required to work alongside and collaboratively with your team manager/senior practitioner to ensure children, young people and their families are effectively safeguarded and supported. To work with children and young people are in care, in need and at risk of harm as part of a multiagency team to provide an integrated whole family approach to positively make a change in family behaviours. To provide practical and emotional support to parents as through parents change for children can be achieved and sustained. However maintain children at the centre of our practice and ensuring the voice of the child is listened to and understood. To be responsible for various levels of family support with individual families working in their home or other community settings as appropriate To case hold a small number of children in need alongside an allocated social worker to progress their plans and deliver intervention and support as specified. To support the delivery of safe and effective supervised family time offering support and guidance to families within a safe environment or in the community. To provide signposting information and direct advice and guidance to families on child development and parenting using evidence based practice. Work flexibly to meet the needs of children and families within the borough through evidence based/evidenced informed interventions To contribute to the assessment and support of parents, children and their families. Robust management of the plan of work with the family, reviewing this with social workers and families in a timely manner to prevent drift and escalation of concerns. The delivery of direct work with parents and children through their plans of support. To act as a positive role model for parents/carers in a range of contexts including groups, drop in sessions, 1-1 work ESSENTIAL REQUIREMENTS: Experience delivering therapeutic interventions or additional training around trauma or ACE's this would also be welcomed Children, Young People &Families Practitioner or substantial experience in a similar role. Ability to motivate children, young people and their families A Level 3 or equivalent and / or vocational qualifications (e.g. children and young people or communities Or Extensive experience working with children and families this could include: Training in evidence based programmes including Parenting, Mediation, Family Group Conferencing, Restorative practice, NVR and trauma informed practice. Ability to motivate children, young people and their families Experience of creative and innovative approaches to engage vulnerable and hard to reach young people, children and their families Demonstrates knowledge of child development and the needs of children and young people. Ability to communicate effectively and form good working relationships with young people and their carers to support and motivate them to address issues which may be creating barriers. Ability to undertake appropriate assessments of the needs of children, young people and their families to support and implement effective support plans. Ability to deescalate upset families Enhanced DBS What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Join us as Associate Director Occupational Health and Wellbeing Services and provide leadership and direction to our staff while designing and transforming the delivery of our Occupational Health services across our Integrated Care System in Cornwall. It is an exciting time for Royal Cornwall Hospital Trust (RCHT) - the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We have big ambitions to continue developing our partnerships, and our clinical services and facilities, to maximise the range and impact of local, specialist care. Key developments include a major digital transformation, the establishment of a medical school and the delivery of the flagship £292m Women and Children's Hospital, which represents the biggest ever single investment in healthcare in Cornwall. Joining us is your chance to live in a beautiful part of the country and make a real difference to the health of its local community. The Trust has an in-house Occupational Health and Wellbeing team which provides OH services to RCHT and a small number of other public sector organisations. The dual Chief People Officer (CPO) has a clear vision of creating an exemplar OHWBS that supports staff from across the system from onboarding, during employment and if needed at the end of employment by delivering quality care that would enable SEQOHS accreditation. In doing so would like to create a team of well trained, skilled and motivated practitioners that not only care for staff, provide professional advice to managers and deliver research. We would like to bring together all disparate parts of the wider system's wellbeing offering, stabilise the team with good governance and leadership before expanding on the opportunity to grow new commercial income. We would like to expand on digital capability and look to consolidate current EAP offerings at least between RCHT and CFT to provide value for money for the healthcare system. In May last year there was comprehensive OH review. The core scope and purpose of the review was to undertake to understand the drivers that have determined the current position the service finds itself in and identify areas for future development to ensure progression to the vision for the future OH Service. A key part of your role will be to manage the transition to our new shared service model and the subsequent identification of opportunities to "on board" other organisations as the service develops. This will involve close working with internal and external stakeholders, as well as external contractors, to share best practice across multiple disciplines and provide analytical advice and expertise. You will need:- A post-graduate degree in Occupational Health and be able to provide evidence of ongoing professional development Significant senior management experience within large complex organisations Expert knowledge of occupational health requirements, health promotion and wellbeing, especially within a health care setting Expert knowledge of the national and local policy relating to Occupational Health Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve key stakeholders Experience of expertly managing budgets and cost improvement plans Experience of managing large scale projects across multiple organisations Rewards and Benefits We are offering a competitive salary package that features a range of financial and wellbeing benefits that will help you to enjoy the amazing lifestyle that Cornwall provides. You will also have the chance to continue your professional development as a leader. For more information about the role, please contact our retained Search Consultancy, Osborne Thomas, at or via telephone on . Closing date: 17 th April 2024 As an organisation, we will endeavour to ensure that no one is discriminated against or treated unfairly due to: age, disability, race, religion or belief, gender, sexual orientation, gender reassignment, marriage/civil partnership or pregnancy/maternity.
Apr 17, 2024
Full time
Join us as Associate Director Occupational Health and Wellbeing Services and provide leadership and direction to our staff while designing and transforming the delivery of our Occupational Health services across our Integrated Care System in Cornwall. It is an exciting time for Royal Cornwall Hospital Trust (RCHT) - the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We have big ambitions to continue developing our partnerships, and our clinical services and facilities, to maximise the range and impact of local, specialist care. Key developments include a major digital transformation, the establishment of a medical school and the delivery of the flagship £292m Women and Children's Hospital, which represents the biggest ever single investment in healthcare in Cornwall. Joining us is your chance to live in a beautiful part of the country and make a real difference to the health of its local community. The Trust has an in-house Occupational Health and Wellbeing team which provides OH services to RCHT and a small number of other public sector organisations. The dual Chief People Officer (CPO) has a clear vision of creating an exemplar OHWBS that supports staff from across the system from onboarding, during employment and if needed at the end of employment by delivering quality care that would enable SEQOHS accreditation. In doing so would like to create a team of well trained, skilled and motivated practitioners that not only care for staff, provide professional advice to managers and deliver research. We would like to bring together all disparate parts of the wider system's wellbeing offering, stabilise the team with good governance and leadership before expanding on the opportunity to grow new commercial income. We would like to expand on digital capability and look to consolidate current EAP offerings at least between RCHT and CFT to provide value for money for the healthcare system. In May last year there was comprehensive OH review. The core scope and purpose of the review was to undertake to understand the drivers that have determined the current position the service finds itself in and identify areas for future development to ensure progression to the vision for the future OH Service. A key part of your role will be to manage the transition to our new shared service model and the subsequent identification of opportunities to "on board" other organisations as the service develops. This will involve close working with internal and external stakeholders, as well as external contractors, to share best practice across multiple disciplines and provide analytical advice and expertise. You will need:- A post-graduate degree in Occupational Health and be able to provide evidence of ongoing professional development Significant senior management experience within large complex organisations Expert knowledge of occupational health requirements, health promotion and wellbeing, especially within a health care setting Expert knowledge of the national and local policy relating to Occupational Health Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve key stakeholders Experience of expertly managing budgets and cost improvement plans Experience of managing large scale projects across multiple organisations Rewards and Benefits We are offering a competitive salary package that features a range of financial and wellbeing benefits that will help you to enjoy the amazing lifestyle that Cornwall provides. You will also have the chance to continue your professional development as a leader. For more information about the role, please contact our retained Search Consultancy, Osborne Thomas, at or via telephone on . Closing date: 17 th April 2024 As an organisation, we will endeavour to ensure that no one is discriminated against or treated unfairly due to: age, disability, race, religion or belief, gender, sexual orientation, gender reassignment, marriage/civil partnership or pregnancy/maternity.
Job Title: Senior Continuous Improvement Professional (Dreadnought) Location: Barrow-in-Furness, Full Time On Site Position Salary: Competitive What you'll be doing: Assessment and analysis of current processes, procedures, systems, environment, business interfaces, culture, and ways of working and their respective performance. Providing executive summaries, reports and presentations when required Identify opportunity and risk mitigation together with building project plans capable of delivering the required results in a timely manner Utilise problem solving methodology to address root causes Develop and implement engagement strategies to ensure all key stakeholders support and champion any Operational Excellence initiatives Management of improvement projects throughout all stages of an improvement cycle Ensuring sustainability of implemented changes, to ensure a project will deliver desired benefits over the medium / long term Assist in development and delivery of training to ensure wider business stakeholders are capable and confident to undertake ongoing Improvement activity once projects and initiatives end Provide coaching and mentorship to support others in development of Operational Excellence Skills and understanding Assist in Workshops for Business Improvement initiatives Flow-up any gaps & skills requirement to OpEx Managers Your skills and experiences: Working knowledge of business improvement methodologies such as lean six sigma Working knowledge of Project Management principles Excellent facilitation skills/leading workshops Ability to communicate effectively across all levels of the business Ability to understand and breakdown complex issues and communicate to a variety of stakeholders High level analytical ability and experience (EXCEL) Experienced Stakeholder Management, Influencing & Networking Skills Proven Track Record Of Continuous Improvement delivery Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Continuous Improvement team: You will be part of a team of internal business improvement consultants that is responsible for developing and delivering schedule, cost, quality and safety improvements that directly impact the dreadnought programme. You will also be expected to engage with senior leaders where appropriate to develop improvement strategies. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 25th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 17, 2024
Full time
Job Title: Senior Continuous Improvement Professional (Dreadnought) Location: Barrow-in-Furness, Full Time On Site Position Salary: Competitive What you'll be doing: Assessment and analysis of current processes, procedures, systems, environment, business interfaces, culture, and ways of working and their respective performance. Providing executive summaries, reports and presentations when required Identify opportunity and risk mitigation together with building project plans capable of delivering the required results in a timely manner Utilise problem solving methodology to address root causes Develop and implement engagement strategies to ensure all key stakeholders support and champion any Operational Excellence initiatives Management of improvement projects throughout all stages of an improvement cycle Ensuring sustainability of implemented changes, to ensure a project will deliver desired benefits over the medium / long term Assist in development and delivery of training to ensure wider business stakeholders are capable and confident to undertake ongoing Improvement activity once projects and initiatives end Provide coaching and mentorship to support others in development of Operational Excellence Skills and understanding Assist in Workshops for Business Improvement initiatives Flow-up any gaps & skills requirement to OpEx Managers Your skills and experiences: Working knowledge of business improvement methodologies such as lean six sigma Working knowledge of Project Management principles Excellent facilitation skills/leading workshops Ability to communicate effectively across all levels of the business Ability to understand and breakdown complex issues and communicate to a variety of stakeholders High level analytical ability and experience (EXCEL) Experienced Stakeholder Management, Influencing & Networking Skills Proven Track Record Of Continuous Improvement delivery Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Continuous Improvement team: You will be part of a team of internal business improvement consultants that is responsible for developing and delivering schedule, cost, quality and safety improvements that directly impact the dreadnought programme. You will also be expected to engage with senior leaders where appropriate to develop improvement strategies. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 25th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Title: Registered Home Manager Hours: Full time, 39 hours per week, Monday to Friday Salary: £37,376.04 per annum Location: Cary Brook, Castle Cary , BA7 7EE We have an exciting opportunity for a Registered Manager at Cary Brook! About Us Somerset Care is one of the major care providers in Southwest England, and one of the largest not-for-profit care companies in the UK. As an award-winning company, it s no surprise that we put our customers at the heart of what we do, by listening to, and understanding their wishes. About the Home Step into the welcoming world of Cary Brook, a 45 bedded dedicated residence for individuals living with dementia, nestled in the charming market town of Castle Cary, renowned for its warm and welcoming community ambiance. "I have found Cary Brook very caring, the helpful staff were always pleasant and professional and appeared to go above and beyond to make my father's stay with them a pleasant and enjoyable one and meeting his needs and requests". Son of Resident About the Role Your role will involve working to company set KPI S, focusing upon occupancy rates, staffing and managing budgets. You will also be responsible for managing the internal team ensuring that all policies and procedures are adhered to and in line with the highest standards for our resident s safety and care. This year, our home received "Requires Improvement" ratings in two of our CQC Key Lines of Enquiry (KLOES), and we are committed to ongoing enhancements. Therefore, someone with prior experience in facilitating such improvements would be a valuable addition to our team You will need previous experience of working as a Registered Home Manager in a similar setting. As part of your role, your duties will include: Becoming the Registered Manager of the service with the Regulator and as such being responsible and accountable for all aspects of the service. Leading, directing, supervising, and supporting all staff teams within the service Providing high quality residential care for our Service Users within the policy of the Company s Quality Assurance (QA) framework. Ensuring proactive income generation to meet and exceed Company targets and maintain high levels of occupancy within the service. Managing targeted expenditure of the service with particular focus around staffing costs. Adhering to and ensuring that staff work to the defined Company quality standards and ensuring that statutory requirements and Company policy and procedures are implemented. Working within a regulatory framework. Working/liaising with families and other members of the multi-disciplinary team. Maintaining your Continued Professional Development (CPD), and ensuring your team maintain and develop their skills as appropriate. Our ideal candidate must have: Minimum 2 years management experience within a Care Home environment Management accounting experience Strong IT skills to include Word, Excel, PowerPoint, and Outlook Experience of care service delivery Experience of emergency response to incidents within the service Willingness to adjust working hours to suit the needs of the service, including weekends should the need arise. Formal management or business qualification equivalent to level 3 or above Minimum of Diploma in Health and Social Care (Adults) for England (QCF) Level 3 or equivalent Has or willingness to work towards a Diploma in Leadership for Health and Social Care (Adults) for England (QCF) Level 5 Valid current driving licence and vehicle for use Communication and interpersonal skills Ability to remain calm under pressure. Honesty and respect for confidentiality Clean and tidy appearance Having the ability to demonstrate a compassionate approach. Highly motivated Why work for us? We really care about all our staff and offer a range of excellent benefits: We have partnered with Wagestream so you can access your earned wages before payday. So Much More Rewarding - provides access to discounts at 1000 s of high street retailers. Make So Much More Rewarding a part of the way you shop, and you could save on average £1,000 per year. Excellent training & development opportunities with recognised qualifications. Access to The Hub online learning platform our one stop shops for learning & development Free counselling service - 24-hour helpline for staff and their families Fully paid induction and DBS paid by Somerset Care And so much more! Apply online today or call our friendly recruitment team on for more information. Somerset Care Group is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Apr 17, 2024
Job Title: Registered Home Manager Hours: Full time, 39 hours per week, Monday to Friday Salary: £37,376.04 per annum Location: Cary Brook, Castle Cary , BA7 7EE We have an exciting opportunity for a Registered Manager at Cary Brook! About Us Somerset Care is one of the major care providers in Southwest England, and one of the largest not-for-profit care companies in the UK. As an award-winning company, it s no surprise that we put our customers at the heart of what we do, by listening to, and understanding their wishes. About the Home Step into the welcoming world of Cary Brook, a 45 bedded dedicated residence for individuals living with dementia, nestled in the charming market town of Castle Cary, renowned for its warm and welcoming community ambiance. "I have found Cary Brook very caring, the helpful staff were always pleasant and professional and appeared to go above and beyond to make my father's stay with them a pleasant and enjoyable one and meeting his needs and requests". Son of Resident About the Role Your role will involve working to company set KPI S, focusing upon occupancy rates, staffing and managing budgets. You will also be responsible for managing the internal team ensuring that all policies and procedures are adhered to and in line with the highest standards for our resident s safety and care. This year, our home received "Requires Improvement" ratings in two of our CQC Key Lines of Enquiry (KLOES), and we are committed to ongoing enhancements. Therefore, someone with prior experience in facilitating such improvements would be a valuable addition to our team You will need previous experience of working as a Registered Home Manager in a similar setting. As part of your role, your duties will include: Becoming the Registered Manager of the service with the Regulator and as such being responsible and accountable for all aspects of the service. Leading, directing, supervising, and supporting all staff teams within the service Providing high quality residential care for our Service Users within the policy of the Company s Quality Assurance (QA) framework. Ensuring proactive income generation to meet and exceed Company targets and maintain high levels of occupancy within the service. Managing targeted expenditure of the service with particular focus around staffing costs. Adhering to and ensuring that staff work to the defined Company quality standards and ensuring that statutory requirements and Company policy and procedures are implemented. Working within a regulatory framework. Working/liaising with families and other members of the multi-disciplinary team. Maintaining your Continued Professional Development (CPD), and ensuring your team maintain and develop their skills as appropriate. Our ideal candidate must have: Minimum 2 years management experience within a Care Home environment Management accounting experience Strong IT skills to include Word, Excel, PowerPoint, and Outlook Experience of care service delivery Experience of emergency response to incidents within the service Willingness to adjust working hours to suit the needs of the service, including weekends should the need arise. Formal management or business qualification equivalent to level 3 or above Minimum of Diploma in Health and Social Care (Adults) for England (QCF) Level 3 or equivalent Has or willingness to work towards a Diploma in Leadership for Health and Social Care (Adults) for England (QCF) Level 5 Valid current driving licence and vehicle for use Communication and interpersonal skills Ability to remain calm under pressure. Honesty and respect for confidentiality Clean and tidy appearance Having the ability to demonstrate a compassionate approach. Highly motivated Why work for us? We really care about all our staff and offer a range of excellent benefits: We have partnered with Wagestream so you can access your earned wages before payday. So Much More Rewarding - provides access to discounts at 1000 s of high street retailers. Make So Much More Rewarding a part of the way you shop, and you could save on average £1,000 per year. Excellent training & development opportunities with recognised qualifications. Access to The Hub online learning platform our one stop shops for learning & development Free counselling service - 24-hour helpline for staff and their families Fully paid induction and DBS paid by Somerset Care And so much more! Apply online today or call our friendly recruitment team on for more information. Somerset Care Group is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
This is an exciting role at a critical time for our clients: we need to evolve our offering to help them get ready for the next phase of growth in the context of AI, increasing regulatory pressures and fragmentation of the market place. Your role will be to build upon our existing programmatic offering and turbo charge it into a team of brilliant experts, with gold standard operating procedures, new products and services which is famous in the market for delivering exceptional performance for clients. You will be one of the leaders of the 120 strong Assembly Activation division, reporting into the EMEA Chief Activation Officer. You'll lead a team of 10 programmatic experts, based in the UK, France and India working across clients that include Estee Lauder, Lenovo, Moncler and many others. The key focus on the role is to deliver growth for our clients, the agency and our people through programmatic advertising. Responsibilities & Accountabilities Channel and technical expertise. Develops a team of deep programmatic expertise in both channel planning and activation. Adopts a 'first to test, master and scale' approach to new features, products, approaches and platforms. Creates regular programmatic point of view documents and case studies which demonstrate our expertise. Establishes and evolves maturity models and auditing frameworks for clients in programmatic. Commercial Manages team costs and income to defined margin targets. Ensures adherence to finance processes and budget management. Designs and executes resourcing models which ensure we deliver to the highest standards for clients while fulfilling our contractual obligations. Works with the commercial director to ensure we work within the preferred supplier list (PSL) as much as possible and meet our commercial targets. Works with client managing partners to ensure media forecasts are accurate and up-to-date. Proactively explores and develops new commercial models and products. Operational excellence Designs and delivers operational best practice in programmatic which ensures high quality and consistent delivery across all programmatic teams. Integrates onshore and offshore teams to ensure they work seamlessly together and to the same high standards of delivery and performance. Establishes routines and ways of working which ensure our teams are close to the 'real-time' performance of accounts and therefore able to deliver exceptional insight and performance. Ensures teams are organised, have clear roadmaps and deliver to high quality work to agreed deadlines. Client and partner leadership Establishes strong relationships with key clients, media owners and technology partners. Collaborates with media partners to create value for our clients and the agency. Develops a client first mentality across the programmatic team ensuring your team act in the best interests of our clients and always show up positively. Drives exceptional performance for our clients and ensures our clients and the agency know about the value we bring to our clients' businesses. Department leadership Creates a high performing community of specialists who support and challenge one another. Represents the department at all levels across the agency, collaborating positively and with purpose. Nurtures an inclusive team ensuring everyone is heard and treated equally. Implements talent management strategies. 10+ years agency experience. Deep expertise in DV360 and Teads Ads Manager. A good level of experience in managed service display advertising. Highly analytical with advanced Excel skills. Good relationships with teams at Google, Teads and other media owners and technology providers. Can call upon lots of examples of delivering growth for clients. Has an excellent track record of winning new business. Leads with clarity, positivity and energy. In return for your enthusiasm and expertise, we'll reward you with an enviable range of benefits that include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, pension, life assurance, enhanced parental leave and access to perkbox. Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours
Apr 17, 2024
Full time
This is an exciting role at a critical time for our clients: we need to evolve our offering to help them get ready for the next phase of growth in the context of AI, increasing regulatory pressures and fragmentation of the market place. Your role will be to build upon our existing programmatic offering and turbo charge it into a team of brilliant experts, with gold standard operating procedures, new products and services which is famous in the market for delivering exceptional performance for clients. You will be one of the leaders of the 120 strong Assembly Activation division, reporting into the EMEA Chief Activation Officer. You'll lead a team of 10 programmatic experts, based in the UK, France and India working across clients that include Estee Lauder, Lenovo, Moncler and many others. The key focus on the role is to deliver growth for our clients, the agency and our people through programmatic advertising. Responsibilities & Accountabilities Channel and technical expertise. Develops a team of deep programmatic expertise in both channel planning and activation. Adopts a 'first to test, master and scale' approach to new features, products, approaches and platforms. Creates regular programmatic point of view documents and case studies which demonstrate our expertise. Establishes and evolves maturity models and auditing frameworks for clients in programmatic. Commercial Manages team costs and income to defined margin targets. Ensures adherence to finance processes and budget management. Designs and executes resourcing models which ensure we deliver to the highest standards for clients while fulfilling our contractual obligations. Works with the commercial director to ensure we work within the preferred supplier list (PSL) as much as possible and meet our commercial targets. Works with client managing partners to ensure media forecasts are accurate and up-to-date. Proactively explores and develops new commercial models and products. Operational excellence Designs and delivers operational best practice in programmatic which ensures high quality and consistent delivery across all programmatic teams. Integrates onshore and offshore teams to ensure they work seamlessly together and to the same high standards of delivery and performance. Establishes routines and ways of working which ensure our teams are close to the 'real-time' performance of accounts and therefore able to deliver exceptional insight and performance. Ensures teams are organised, have clear roadmaps and deliver to high quality work to agreed deadlines. Client and partner leadership Establishes strong relationships with key clients, media owners and technology partners. Collaborates with media partners to create value for our clients and the agency. Develops a client first mentality across the programmatic team ensuring your team act in the best interests of our clients and always show up positively. Drives exceptional performance for our clients and ensures our clients and the agency know about the value we bring to our clients' businesses. Department leadership Creates a high performing community of specialists who support and challenge one another. Represents the department at all levels across the agency, collaborating positively and with purpose. Nurtures an inclusive team ensuring everyone is heard and treated equally. Implements talent management strategies. 10+ years agency experience. Deep expertise in DV360 and Teads Ads Manager. A good level of experience in managed service display advertising. Highly analytical with advanced Excel skills. Good relationships with teams at Google, Teads and other media owners and technology providers. Can call upon lots of examples of delivering growth for clients. Has an excellent track record of winning new business. Leads with clarity, positivity and energy. In return for your enthusiasm and expertise, we'll reward you with an enviable range of benefits that include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, pension, life assurance, enhanced parental leave and access to perkbox. Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours
At Hearst UK, there's always more to the story. Join us as our Senior Software Engineer to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. Hearst's Media Platforms division is Hearst's internal product, technology and design group, which spans both CDS Global and Hearst Magazines. Media Platforms is looking for a Senior Software Engineer to build performant web applications using a modern JavaScript stack. You will be working on the app that is the first point of contact for the 150 million people that we reach through our iconic and diverse brands mentioned above. And that's just the United States, our global reach is even larger. At Media Platforms, our technology, tools, services and solutions touch hundreds of millions of lives by driving experiences, and growing businesses. Our team of engineers, product managers, data scientists and designers build a suite of products to lead the way in shaping and managing the future of publishing. You'll join a diverse, supportive community of engineers who are creating a modern content technology stack - built from the ground up - to give our clients and users, tools that enable them to tell amazing stories and run their businesses more effectively. We're using modern web technologies to do this, like Python, JavaScript, Node.js, GraphQL, and React. We're building an open, service-oriented platform driven by APIs, and believe in crafting simple, elegant solutions to complex technological and product problems. Our platform is built on AWS and Kubernetes with deployments automated through Slack bots. ABOUT THE ROLE Build the next generation of our world class publishing platform using industry leading providers and technologies serving Hearst's many acclaimed brands. Participate in product and software design discussions, working directly with other engineers, product and design teams, DevOps, and other stakeholders. Use well-reasoned, appropriate design patterns and best practices. ABOUT YOU You take initiative to constantly improve individually and as a part of a team. You have 5+ years of experience building web applications and services. You have the ability to take a feature to full completion - from inception through design, implementation, delivery, and post-release in an iterative agile environment. You have 3+ experience with client and server-side programming in React, Node.js, Python, and other similar languages. You're not tied to a specific language or technology and you're able to quickly adapt and learn new skills. Experience using Docker / Docker Compose for local development. Cloud development - Kubernetes on Amazon AWS or Google Cloud. You have experience designing database schemas, querying for data, and optimizing existing queries in PostgreSQL. You write tests to improve the quality, modularity, and maintainability of your code. You have an understanding of, and experience with, concurrency and asynchronous programming and relational and non-relational databases and data models. You have a Computer Science degree or equivalent real-world experience and knowledge of Computer Science fundamentals. You have strong troubleshooting and problem solving skills. You're an effective communicator. WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees Hybrid working - Three days per week in the office Discounted gym membership Healthcare cash plan Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Apr 17, 2024
Full time
At Hearst UK, there's always more to the story. Join us as our Senior Software Engineer to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. Hearst's Media Platforms division is Hearst's internal product, technology and design group, which spans both CDS Global and Hearst Magazines. Media Platforms is looking for a Senior Software Engineer to build performant web applications using a modern JavaScript stack. You will be working on the app that is the first point of contact for the 150 million people that we reach through our iconic and diverse brands mentioned above. And that's just the United States, our global reach is even larger. At Media Platforms, our technology, tools, services and solutions touch hundreds of millions of lives by driving experiences, and growing businesses. Our team of engineers, product managers, data scientists and designers build a suite of products to lead the way in shaping and managing the future of publishing. You'll join a diverse, supportive community of engineers who are creating a modern content technology stack - built from the ground up - to give our clients and users, tools that enable them to tell amazing stories and run their businesses more effectively. We're using modern web technologies to do this, like Python, JavaScript, Node.js, GraphQL, and React. We're building an open, service-oriented platform driven by APIs, and believe in crafting simple, elegant solutions to complex technological and product problems. Our platform is built on AWS and Kubernetes with deployments automated through Slack bots. ABOUT THE ROLE Build the next generation of our world class publishing platform using industry leading providers and technologies serving Hearst's many acclaimed brands. Participate in product and software design discussions, working directly with other engineers, product and design teams, DevOps, and other stakeholders. Use well-reasoned, appropriate design patterns and best practices. ABOUT YOU You take initiative to constantly improve individually and as a part of a team. You have 5+ years of experience building web applications and services. You have the ability to take a feature to full completion - from inception through design, implementation, delivery, and post-release in an iterative agile environment. You have 3+ experience with client and server-side programming in React, Node.js, Python, and other similar languages. You're not tied to a specific language or technology and you're able to quickly adapt and learn new skills. Experience using Docker / Docker Compose for local development. Cloud development - Kubernetes on Amazon AWS or Google Cloud. You have experience designing database schemas, querying for data, and optimizing existing queries in PostgreSQL. You write tests to improve the quality, modularity, and maintainability of your code. You have an understanding of, and experience with, concurrency and asynchronous programming and relational and non-relational databases and data models. You have a Computer Science degree or equivalent real-world experience and knowledge of Computer Science fundamentals. You have strong troubleshooting and problem solving skills. You're an effective communicator. WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees Hybrid working - Three days per week in the office Discounted gym membership Healthcare cash plan Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
LONDON BOROUGH OF HACKNEY Springfield Park Development Manager Job Number: HCAA01876 Service: Leisure, Parks, and Green Spaces DBS Required: No Salary: £46,053 - £48,063 Agreement Type: Fixed Term / Secondment Work Pattern: Full Time Contracted Hours: 36 1 Year Fixed Term Contract / Secondment Opportunity. We know that staff are key to our success, and we are seeking people with ambition, creativity, and commitment to our values to help us achieve the best for the people of Hackney. The London Borough of Hackney has the largest expanse of green spaces in inner London. We have 58 parks, gardens and open spaces ranging from the largest concentration of football pitches in Europe at Hackney Marshes, to the beautiful historic setting of Springfield and Clissold parks. 27 of our parks have been awarded the prestigious Green Flag Award. Based within our Neighbourhoods and Housing directorate, our Leisure, Parks, and Green Spaces Service ensures that all of Hackney s parks and green spaces are safe, accessible for all and inviting to use. Springfield Park is one of Hackney s most spectacular parks, and it has recently been transformed with funding from the National Lottery Heritage Fund. As Springfield Park Development Manager, you will be responsible for the strategic development of Springfield House and Park. You will have lead responsibility and accountability for budget management, community development, fundraising and project management. You will also be responsible for delivering Springfield Park s Activity Plan. You will have experience of working with community groups, as well as establishing and developing effective partnerships to enable the successful delivery of services. You will be educated to degree level in a related area or with equivalent relevant experience in parks development and management. A knowledge and understanding of partnership working and stakeholder engagement is required, combined with a good knowledge of funding and sponsorship principles and organisations. There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London s most vibrant and diverse boroughs. It s one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities. If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge, and experience. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form. This application process replaces a supporting statement. Closing date for applications: 18 April 2024 (22:59) Interview date: TBC. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks(at)hackney.gov.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Apr 17, 2024
Contractor
LONDON BOROUGH OF HACKNEY Springfield Park Development Manager Job Number: HCAA01876 Service: Leisure, Parks, and Green Spaces DBS Required: No Salary: £46,053 - £48,063 Agreement Type: Fixed Term / Secondment Work Pattern: Full Time Contracted Hours: 36 1 Year Fixed Term Contract / Secondment Opportunity. We know that staff are key to our success, and we are seeking people with ambition, creativity, and commitment to our values to help us achieve the best for the people of Hackney. The London Borough of Hackney has the largest expanse of green spaces in inner London. We have 58 parks, gardens and open spaces ranging from the largest concentration of football pitches in Europe at Hackney Marshes, to the beautiful historic setting of Springfield and Clissold parks. 27 of our parks have been awarded the prestigious Green Flag Award. Based within our Neighbourhoods and Housing directorate, our Leisure, Parks, and Green Spaces Service ensures that all of Hackney s parks and green spaces are safe, accessible for all and inviting to use. Springfield Park is one of Hackney s most spectacular parks, and it has recently been transformed with funding from the National Lottery Heritage Fund. As Springfield Park Development Manager, you will be responsible for the strategic development of Springfield House and Park. You will have lead responsibility and accountability for budget management, community development, fundraising and project management. You will also be responsible for delivering Springfield Park s Activity Plan. You will have experience of working with community groups, as well as establishing and developing effective partnerships to enable the successful delivery of services. You will be educated to degree level in a related area or with equivalent relevant experience in parks development and management. A knowledge and understanding of partnership working and stakeholder engagement is required, combined with a good knowledge of funding and sponsorship principles and organisations. There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London s most vibrant and diverse boroughs. It s one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities. If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge, and experience. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form. This application process replaces a supporting statement. Closing date for applications: 18 April 2024 (22:59) Interview date: TBC. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks(at)hackney.gov.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Job title: Maintenance Electrician Location: Bishopton, Renfrewshire Salary: £37,263 What you'll be doing: Delivering all aspects of the maintenance of the site electrical infrastructure at the Bishopton Environmental Test Facility (ETF) SiteOwning and delivering the schedule relating to planned preventative maintenance, reactive maintenance, and utilisation records as related to ETFManaging the site LOTO processSupport the delivery of safe systems of work for all buildings, plant and equipment in ETF to ensure that plant and equipment is readily available for use by the engineering and trials departments on all shiftsResponsibility for all electrical maintenance records kept and updated in SAP systemSupport Continuous Improvement of facilities and facility processes Your skills and experiences: Essential:Should ideally be educated to Higher National Certificate (HNC), in an engineering or related discipline17th/18th Edition qualified with experience of completing electrical installations to the required regulatory standards with experience in a relevant electrical role post formal trainingExperience of electrical fault findingDesirable:HV Authorised PersonAbility to organize and manage all aspects of a maintenance tasks and work under pressure to tight deadlinesAbility to communicate effectively with staff, both internal and external, at all levels within the organisation Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The team: As the site Maintenance Electrician you will liaise with the Maintenance Supervisor and Facilities Manager with regards to the delivery of the site PPM schedule and response to reactive works required to maintain the test assets on site. BAE Systems will also offer you the opportunity to develop your skills further and they will support you through both role specific and additional qualifications. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 30 th April 2024We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 17, 2024
Full time
Job title: Maintenance Electrician Location: Bishopton, Renfrewshire Salary: £37,263 What you'll be doing: Delivering all aspects of the maintenance of the site electrical infrastructure at the Bishopton Environmental Test Facility (ETF) SiteOwning and delivering the schedule relating to planned preventative maintenance, reactive maintenance, and utilisation records as related to ETFManaging the site LOTO processSupport the delivery of safe systems of work for all buildings, plant and equipment in ETF to ensure that plant and equipment is readily available for use by the engineering and trials departments on all shiftsResponsibility for all electrical maintenance records kept and updated in SAP systemSupport Continuous Improvement of facilities and facility processes Your skills and experiences: Essential:Should ideally be educated to Higher National Certificate (HNC), in an engineering or related discipline17th/18th Edition qualified with experience of completing electrical installations to the required regulatory standards with experience in a relevant electrical role post formal trainingExperience of electrical fault findingDesirable:HV Authorised PersonAbility to organize and manage all aspects of a maintenance tasks and work under pressure to tight deadlinesAbility to communicate effectively with staff, both internal and external, at all levels within the organisation Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The team: As the site Maintenance Electrician you will liaise with the Maintenance Supervisor and Facilities Manager with regards to the delivery of the site PPM schedule and response to reactive works required to maintain the test assets on site. BAE Systems will also offer you the opportunity to develop your skills further and they will support you through both role specific and additional qualifications. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 30 th April 2024We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Hays is working with a voluntary organisation to recruit a Project Worker in Portadown. A voluntary organisation that has been working for over 50 years to reduce crime and its impact on people and communities across Northern Ireland. In 2022/23 we supported 5,581 individuals and families across 27 projects, working with: Children & young people : believing that e arly interventions can help children and young people to make positive life choices and avoid risk-taking behaviours. Families affected by imprisonment: believing people in prison and their families have the right to maintain (or not) relationships and helping families to access services strengthens their ability to cope, achieve effective resettlement and desist from crime. Adults in prison and in the community : believing that supporting people who have offended/who are at risk of offending to make positive choices contributes to from crime. Job Title: SESSIONAL PROJECT WORKER - Early Intervention Support Service (EISS) Accountable to: SENIOR PRACTITIONER - Early Intervention Support Service Salary: Grade 4 (£27,852 FTE - 35hrs) . Pro rata for PT hours. Hours: Flexible. Between 14-35hrs per week depending on the employee's availability. Duration: Required for a minimum of 12 weeks. Please do not apply if you cannot commit to 12 weeks or more. Key Responsibilities To work with families on a one-to-one basis using a variety of interventions to identify needs and achieve positive outcomes. Work in partnership with parents/carers to empower them to achieve better outcomes for their children. Complete initial assessments of family's needs using a strengths-based approach to identify and plan the support required. Mentor and motivate families to understand the benefit of relevant activities. Manage own workload, administration and diary commitments, maintain records, including reports of all interactions. To work in partnership with other service providers and a range of stakeholders to provide an effective service for children and young people. Maintain knowledge of local service provision for appropriate sign posting and referrals. Implement appropriate methods of assessment and action plan for each individual family. Promote and represent the project within the communities it serves. Ensure the efficient and effective use of project resources. Report directly to the EISS senior practitioner, exchanging information in relation to practice and safeguarding, and ensure all necessary reports are made available within appropriate timescales. Keep up to date with and adhere to current relevant legislation (including Confidentiality, Safeguarding, Equality, Diversity and Inclusion), and appropriate regional strategies which underpin/inform early intervention, including NIACRO's policies. Use a range of applications and databases, to contribute to demonstrating outcomes and impact, along with fulfilling general administrative duties. The postholders will, from time to time, be required to undertake any other reasonable duties which may be requested by the line manager including co-working with relevant projects; they w ill be required to be flexible and where appropriate provide cover during periods of staff absences to ensure continuous service delivery. Person Specification. For each of the essential criteria, candidates are expected to evidence how they meet the specific requirements. The panel cannot draw inferences from the material supplied so clear evidence must be stated if the candidate is to be deemed to have met the essential criteria. Essential Criteria A certificate level qualification in a relevant discipline (minimum NVQ level 3 or equivalent). For example, Health & Social Care, Working with Offending Behaviour, Youth and Community. At least two years of post-qualification experience working in a multi-disciplinary team providing services to families. OR At least five years' experience working in a multi-disciplinary team providing services to families and children between 0-18 years in a home or community setting. AND Good interpersonal, communication and listening skills. Ability to work in partnership with parents and children. Ability to act as an advocate for children; this includes both children engaged directly with services and their siblings. The ability to maintain accurate and concise case note records. Understanding of and ability to apply safeguarding and child protection procedures. Proficient in Microsoft Office applications including Word, Excel Outlook and databases. Hold a valid driving licence and access to a car to carry out the duties of the post. Consideration will be given to candidates, who because of a disability, cannot hold a driving license but can access transport that enables them to fulfil the duties of the post. Applicants must clearly state if this applies. Desirable Criteria Knowledge of evidence informed approaches to working with children and families e.g., the Solihull Approach. 3rd Level qualification in a relevant discipline (e.g. social work, education, childcare). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 17, 2024
Seasonal
Hays is working with a voluntary organisation to recruit a Project Worker in Portadown. A voluntary organisation that has been working for over 50 years to reduce crime and its impact on people and communities across Northern Ireland. In 2022/23 we supported 5,581 individuals and families across 27 projects, working with: Children & young people : believing that e arly interventions can help children and young people to make positive life choices and avoid risk-taking behaviours. Families affected by imprisonment: believing people in prison and their families have the right to maintain (or not) relationships and helping families to access services strengthens their ability to cope, achieve effective resettlement and desist from crime. Adults in prison and in the community : believing that supporting people who have offended/who are at risk of offending to make positive choices contributes to from crime. Job Title: SESSIONAL PROJECT WORKER - Early Intervention Support Service (EISS) Accountable to: SENIOR PRACTITIONER - Early Intervention Support Service Salary: Grade 4 (£27,852 FTE - 35hrs) . Pro rata for PT hours. Hours: Flexible. Between 14-35hrs per week depending on the employee's availability. Duration: Required for a minimum of 12 weeks. Please do not apply if you cannot commit to 12 weeks or more. Key Responsibilities To work with families on a one-to-one basis using a variety of interventions to identify needs and achieve positive outcomes. Work in partnership with parents/carers to empower them to achieve better outcomes for their children. Complete initial assessments of family's needs using a strengths-based approach to identify and plan the support required. Mentor and motivate families to understand the benefit of relevant activities. Manage own workload, administration and diary commitments, maintain records, including reports of all interactions. To work in partnership with other service providers and a range of stakeholders to provide an effective service for children and young people. Maintain knowledge of local service provision for appropriate sign posting and referrals. Implement appropriate methods of assessment and action plan for each individual family. Promote and represent the project within the communities it serves. Ensure the efficient and effective use of project resources. Report directly to the EISS senior practitioner, exchanging information in relation to practice and safeguarding, and ensure all necessary reports are made available within appropriate timescales. Keep up to date with and adhere to current relevant legislation (including Confidentiality, Safeguarding, Equality, Diversity and Inclusion), and appropriate regional strategies which underpin/inform early intervention, including NIACRO's policies. Use a range of applications and databases, to contribute to demonstrating outcomes and impact, along with fulfilling general administrative duties. The postholders will, from time to time, be required to undertake any other reasonable duties which may be requested by the line manager including co-working with relevant projects; they w ill be required to be flexible and where appropriate provide cover during periods of staff absences to ensure continuous service delivery. Person Specification. For each of the essential criteria, candidates are expected to evidence how they meet the specific requirements. The panel cannot draw inferences from the material supplied so clear evidence must be stated if the candidate is to be deemed to have met the essential criteria. Essential Criteria A certificate level qualification in a relevant discipline (minimum NVQ level 3 or equivalent). For example, Health & Social Care, Working with Offending Behaviour, Youth and Community. At least two years of post-qualification experience working in a multi-disciplinary team providing services to families. OR At least five years' experience working in a multi-disciplinary team providing services to families and children between 0-18 years in a home or community setting. AND Good interpersonal, communication and listening skills. Ability to work in partnership with parents and children. Ability to act as an advocate for children; this includes both children engaged directly with services and their siblings. The ability to maintain accurate and concise case note records. Understanding of and ability to apply safeguarding and child protection procedures. Proficient in Microsoft Office applications including Word, Excel Outlook and databases. Hold a valid driving licence and access to a car to carry out the duties of the post. Consideration will be given to candidates, who because of a disability, cannot hold a driving license but can access transport that enables them to fulfil the duties of the post. Applicants must clearly state if this applies. Desirable Criteria Knowledge of evidence informed approaches to working with children and families e.g., the Solihull Approach. 3rd Level qualification in a relevant discipline (e.g. social work, education, childcare). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Morgan Parkes Recruitment Limited
Solihull, West Midlands
Title: Business Support Manager Salary: £45,000 to £50,000 Location: Solihull Hours: Full time, Monday to Friday Hybrid working is available for all employees and can be tailored to suit the individual. Description: Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment? A well-established financial services Business with Platinum Investors in People accreditation are looking for a Business Support Manager to join their team. This role is responsible for executive, planning and operational support services to the Chief Risk Officer and their direct reports, you will be integral to steering efficient and effective service delivery across the Risk and Compliance Division. This company is renowned for employee retention and the benefits package that all employees receive is extensive. It includes: generous holiday allowance, with a day off for your birthday, paid community volunteering, company-wide, profit-sharing bonus, pension plan - with employer contributions of up to 10% of your annual salary, life assurance and personal accident cover. Key Duties: Diary management for the CRO and their direct reports Plan and prepare required papers in advance of meetings Support the CRO with action points from previous meetings so that they can be addressed in new meetings Provide prompt and professional support to internal and external customers, including Board members and Non-Executive Directors Produce high quality reports and presentations and learn new business software applications as required Manage internal / external events e.g. team briefing, off site events and third party relationship events Ensure effective communication and engagement with Divisional priorities and Group initiatives on behalf of the CRO Key Skills/Experience Required: Previous experience in a similar Business Support role within a corporate environment A problem solver with a can-do attitude Adaptable and agile in your approach to changing work commitments when needed Fanatical attention to detail Demonstrate excellent organisational skills Ability to prioritise and meet tight deadlines. IT literate and competent in Microsoft packages Exceptional communication skills both written and verbal An understanding of the various elements of the Risk and Compliance with the desire to improve your learning and understanding In return for your hard work, you will earn a salary of between £45,000 and £50,000 plus excellent benefits. For more information, or to apply for this vacancy, please get in touch. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
Apr 17, 2024
Full time
Title: Business Support Manager Salary: £45,000 to £50,000 Location: Solihull Hours: Full time, Monday to Friday Hybrid working is available for all employees and can be tailored to suit the individual. Description: Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment? A well-established financial services Business with Platinum Investors in People accreditation are looking for a Business Support Manager to join their team. This role is responsible for executive, planning and operational support services to the Chief Risk Officer and their direct reports, you will be integral to steering efficient and effective service delivery across the Risk and Compliance Division. This company is renowned for employee retention and the benefits package that all employees receive is extensive. It includes: generous holiday allowance, with a day off for your birthday, paid community volunteering, company-wide, profit-sharing bonus, pension plan - with employer contributions of up to 10% of your annual salary, life assurance and personal accident cover. Key Duties: Diary management for the CRO and their direct reports Plan and prepare required papers in advance of meetings Support the CRO with action points from previous meetings so that they can be addressed in new meetings Provide prompt and professional support to internal and external customers, including Board members and Non-Executive Directors Produce high quality reports and presentations and learn new business software applications as required Manage internal / external events e.g. team briefing, off site events and third party relationship events Ensure effective communication and engagement with Divisional priorities and Group initiatives on behalf of the CRO Key Skills/Experience Required: Previous experience in a similar Business Support role within a corporate environment A problem solver with a can-do attitude Adaptable and agile in your approach to changing work commitments when needed Fanatical attention to detail Demonstrate excellent organisational skills Ability to prioritise and meet tight deadlines. IT literate and competent in Microsoft packages Exceptional communication skills both written and verbal An understanding of the various elements of the Risk and Compliance with the desire to improve your learning and understanding In return for your hard work, you will earn a salary of between £45,000 and £50,000 plus excellent benefits. For more information, or to apply for this vacancy, please get in touch. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
Service Lead Salary -£35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Kent We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in Kent within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the wider Kent, Surrey and Sussex Region, therefore travel within this patch will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here. Please Apply Online
Apr 17, 2024
Full time
Service Lead Salary -£35,235 per annum Job Type - Permanent/Full-Time Hours 40 hours (including 5 hours paid lunch breaks) Location Kent We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people. Nacro currently has an exciting Service Lead opportunity in Kent within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! Who are we looking for? This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets. You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings. You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills. The role sits within the wider Kent, Surrey and Sussex Region, therefore travel within this patch will be required alongside occasional travel to other Nacro Regional Offices. Essential Criteria: 1.) Full UK Driving Licence required 2.) Valid Business insurance required required to claim expenses from Nacro 3.) Enhanced DBS required 4.) Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract 5.) Required to work 9 5pm with occasional cover for evening Bail Inductions if there are short shortages. 6.) Required to be part of a National On Call Rota What are the main duties of the role and the Location of Work: The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings. Main Duties Effectively lead and deliver services which comply with the regulatory framework Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service. Ensuring all service user support and safety plans are in place, are in date and reflect individual needs Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets. Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally. Work collaboratively with other internal support services such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users. Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota. This role requires regular travel: a Full Driving License and access to your own vehicle are an essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance. For further information about the role, pleased click here. For further information about Nacro s amazing benefits, please click here. Please Apply Online
Store Manager Muswell Hill, London Fantastic Opportunity to join a growing charity retailer Salary up to 26,750 per annum dependant on experience plus benefits including bonus. My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their successful store based in Muswell Hill. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded. Responsibilities: You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity or retail. Have the ability to engage customers through outstanding communication, questioning and listening skills. KPI aware and driven. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Apr 17, 2024
Full time
Store Manager Muswell Hill, London Fantastic Opportunity to join a growing charity retailer Salary up to 26,750 per annum dependant on experience plus benefits including bonus. My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their successful store based in Muswell Hill. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded. Responsibilities: You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity or retail. Have the ability to engage customers through outstanding communication, questioning and listening skills. KPI aware and driven. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Job Title: IM&T Leader - Service Delivery Location : Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary : £60,000 + dependant on skills and experience What you'll be doing: Act as a Service Architect for the Product Fulfilment function within IM&T Orchestrate Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion for Continual Service Improvement and Service Automation Minimise Service Related Risks You'll also have people manager responsibilities in this role Your skills and experiences: Wide Experience of all aspects of Service Delivery ideally within a large scale SAP environment, however, service acceptance around any other large scale application considered Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Able to hold delivery projects to account for Service Acceptance related deliverables Good understanding of the architecture of resilient applications Familiarity with the generation of Service Acceptance Checklists and Service Design Packs ITIL Practitioner (not essential) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IM&T Product Fulfilment team: As an Information Management & Technology (IM&T) Leader you will act as a Service Architect for the Product Fulfilment function, building out the capability. This is exciting opportunity as you will be involved in some most complex projects and using variety of modern tools. You will have career development opportunities depending on career aspirations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Apr 17, 2024
Full time
Job Title: IM&T Leader - Service Delivery Location : Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary : £60,000 + dependant on skills and experience What you'll be doing: Act as a Service Architect for the Product Fulfilment function within IM&T Orchestrate Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion for Continual Service Improvement and Service Automation Minimise Service Related Risks You'll also have people manager responsibilities in this role Your skills and experiences: Wide Experience of all aspects of Service Delivery ideally within a large scale SAP environment, however, service acceptance around any other large scale application considered Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Able to hold delivery projects to account for Service Acceptance related deliverables Good understanding of the architecture of resilient applications Familiarity with the generation of Service Acceptance Checklists and Service Design Packs ITIL Practitioner (not essential) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IM&T Product Fulfilment team: As an Information Management & Technology (IM&T) Leader you will act as a Service Architect for the Product Fulfilment function, building out the capability. This is exciting opportunity as you will be involved in some most complex projects and using variety of modern tools. You will have career development opportunities depending on career aspirations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Job Title: Head of Early Careers Location: Portsmouth Salary: £80,000+ depending on experience plus executive benefits This is an amazing opportunity that offers you the chance to develop our current and future workforce through the design, development, and delivery of outstanding Early Careers programmes. Located at the Portsmouth site, you will be at the forefront leading our Early Careers population and inspiring the requirements for a potential new Academy, having the opportunity to influence its growth by exchanging best practices. What you'll be doing: Strengthening leadership of the Early Careers population - inspiring our future workforce. Collaborating and enhancing the interface between Maritime Services and the Early Careers delivery team, ensuring first in class delivery and performance aligned to business needs. Creating and sponsoring a clear Early Careers strategy to deliver the Early Careers pipeline, aligned to requirements of the Maritime Services Strategic Workforce Plan, integrating Community Outreach & DEI ambition and creating a market leading proposition for the Early Careers programmes Leading and managing apprenticeships, graduates programmes, education services, learning & technology resources and the delivery of projects Working with the senior business stakeholders from Maritime Services, making sure we have the right Early Careers ambitions such as modernisation of the early careers programme and implementing digital learning technology Inspiring, shaping and delivering the potential new Academy requirements Assuming responsibility for the safe operations of the Academy ensuring our operating infrastructure is capable of delivering our demand requirements (people, facilities, technology & suppliers) Providing insights and expertise on long term industry wide trends and developments in Early Careers, developing a comprehensive Community Outreach strategy to develop a long-term pipeline in the South Collaborating closely with the HR Manager - Resourcing and Early Careers within Maritime Services, identify risks in achieving demand or programme risks and working closely with business Stakeholders, HR, Early Careers Recruitment, and the HR Centre of Expertise on mitigations Your skills and experiences: Essential: Proven experience of leading large cross functional and geographically dispersed teams from an operational service and development perspective Strong people background with an understanding of how to drive, influence and negotiate at all levels to ensure success Proven track record of driving strategic development and technology projects, in an Education & Skills environment Leadership and management of apprenticeships, graduates programmes, education services, learning & technology resources and the delivery of projects Demonstrable track record in understanding and interpreting data, using it to inform trends and generate insights used for continuous improvement and action planning Understanding of UK Apprenticeship funding, regulatory and legislative requirements Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Early Careers & Skills team: Working in collaboration with the Maritime Services and Shared Services teams, the Head of Early Careers position offers you the unique chance to genuinely shape Early Careers throughout Maritime Services. Building strong ties in the community that support our attraction campaigns and improve the company's reputation is your responsibility. You will also give the senior interface into the Line of Business and Sector Leaders as needed to ensure that service delivery is in line with business requirements. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 10th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 17, 2024
Full time
Job Title: Head of Early Careers Location: Portsmouth Salary: £80,000+ depending on experience plus executive benefits This is an amazing opportunity that offers you the chance to develop our current and future workforce through the design, development, and delivery of outstanding Early Careers programmes. Located at the Portsmouth site, you will be at the forefront leading our Early Careers population and inspiring the requirements for a potential new Academy, having the opportunity to influence its growth by exchanging best practices. What you'll be doing: Strengthening leadership of the Early Careers population - inspiring our future workforce. Collaborating and enhancing the interface between Maritime Services and the Early Careers delivery team, ensuring first in class delivery and performance aligned to business needs. Creating and sponsoring a clear Early Careers strategy to deliver the Early Careers pipeline, aligned to requirements of the Maritime Services Strategic Workforce Plan, integrating Community Outreach & DEI ambition and creating a market leading proposition for the Early Careers programmes Leading and managing apprenticeships, graduates programmes, education services, learning & technology resources and the delivery of projects Working with the senior business stakeholders from Maritime Services, making sure we have the right Early Careers ambitions such as modernisation of the early careers programme and implementing digital learning technology Inspiring, shaping and delivering the potential new Academy requirements Assuming responsibility for the safe operations of the Academy ensuring our operating infrastructure is capable of delivering our demand requirements (people, facilities, technology & suppliers) Providing insights and expertise on long term industry wide trends and developments in Early Careers, developing a comprehensive Community Outreach strategy to develop a long-term pipeline in the South Collaborating closely with the HR Manager - Resourcing and Early Careers within Maritime Services, identify risks in achieving demand or programme risks and working closely with business Stakeholders, HR, Early Careers Recruitment, and the HR Centre of Expertise on mitigations Your skills and experiences: Essential: Proven experience of leading large cross functional and geographically dispersed teams from an operational service and development perspective Strong people background with an understanding of how to drive, influence and negotiate at all levels to ensure success Proven track record of driving strategic development and technology projects, in an Education & Skills environment Leadership and management of apprenticeships, graduates programmes, education services, learning & technology resources and the delivery of projects Demonstrable track record in understanding and interpreting data, using it to inform trends and generate insights used for continuous improvement and action planning Understanding of UK Apprenticeship funding, regulatory and legislative requirements Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Early Careers & Skills team: Working in collaboration with the Maritime Services and Shared Services teams, the Head of Early Careers position offers you the unique chance to genuinely shape Early Careers throughout Maritime Services. Building strong ties in the community that support our attraction campaigns and improve the company's reputation is your responsibility. You will also give the senior interface into the Line of Business and Sector Leaders as needed to ensure that service delivery is in line with business requirements. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 10th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland Role: VAT & Cloud Accounting Manager Group Company: Meiring & Co Location: Hornby, Lancaster Who Are We? Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities. About the Role: Are you ready to take your career to the next level? We're on the lookout for a proactive VAT & Cloud Accounting Manager to join our team, based in Hornby, on a full-time basis. In this role, you will play a pivotal role in ensuring that all key departmental service and performance standards are met and that clients are completely satisfied with the quality of advice and service delivered. In addition to completing their own workload the post holder will be required to manage and be the main point of contact for a portfolio of clients, actively managing the day to day work of a small team to deliver a range of VAT and cloud accounting related activities according to current legislation and professional guidelines. The role requires a quality focussed individual who is organised and deadline driven with a high level of technical VAT knowledge and excellent communication skills. Key Responsibilities: Build good rapport with clients, with a clear understanding of client expectations and achieving high levels of client service Coordinate, supervise and prepare departmental work including bookkeeping, VAT return completion and draft management accounts for limited companies, partnerships and sole traders Ensure correct client documentation is received in a timely and efficient manner to ensure deadlines can be met Schedule and coordinate own tasks and those of team members to ensure completion of jobs to agreed timescales and within set budgets Review team files to ensure all standards, quality and compliance requirements are met and issues identified Give feedback on the quality and standard of work produced by junior team members and highlight areas for development Ensure self and team members follow all legal and statutory requirements and keep up to date with the latest changes to process, VAT legislation, rules and regulations Advise clients on the setting up and development of internal systems and controls, including implementation of suitable accounting software and integrations Assist clients with onboarding, training and ongoing ad hoc queries in relation to cloud accounting and VAT matters Communicate challenges, opportunities and ideas to Directors to improve the efficiency and effectiveness of the firm's service proposition and internal processes. Prepare, review and update relevant procedure notes and collaborate with colleagues to ensure knowledge is effectively shared Support delivery of the agreed operational KPI's Key Requirements: AAT Level 4 (or equivalent) desirable but not essential Extensive bookkeeping and cloud accounting experience within public practice together with a sound technical knowledge of VAT Additional Requirements: Integrity and confidentiality Excellent attention to detail with ability to prioritise, multi-task and maintain accuracy under pressure Well-developed interpersonal skills to build and maintain relationships with clients and colleagues Analytical and empathetic with ability to solve complex problems Excellent IT skills and enthusiasm to embrace new technologies and working practice Why Choose Us : Join a dynamic team at the forefront of the industry. Access comprehensive on-the-job training and career development opportunities. Engage with a diverse range of clients to expand your skill set. Enjoy a competitive benefits package. Join Our Team: At Xeinadin Group, we're not just a company - we're a thriving community of dedicated professionals committed to driving success. If you're ready to take your career to new heights and make a meaningful impact, seize this opportunity and send your application today.
Apr 17, 2024
Full time
Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland Role: VAT & Cloud Accounting Manager Group Company: Meiring & Co Location: Hornby, Lancaster Who Are We? Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities. About the Role: Are you ready to take your career to the next level? We're on the lookout for a proactive VAT & Cloud Accounting Manager to join our team, based in Hornby, on a full-time basis. In this role, you will play a pivotal role in ensuring that all key departmental service and performance standards are met and that clients are completely satisfied with the quality of advice and service delivered. In addition to completing their own workload the post holder will be required to manage and be the main point of contact for a portfolio of clients, actively managing the day to day work of a small team to deliver a range of VAT and cloud accounting related activities according to current legislation and professional guidelines. The role requires a quality focussed individual who is organised and deadline driven with a high level of technical VAT knowledge and excellent communication skills. Key Responsibilities: Build good rapport with clients, with a clear understanding of client expectations and achieving high levels of client service Coordinate, supervise and prepare departmental work including bookkeeping, VAT return completion and draft management accounts for limited companies, partnerships and sole traders Ensure correct client documentation is received in a timely and efficient manner to ensure deadlines can be met Schedule and coordinate own tasks and those of team members to ensure completion of jobs to agreed timescales and within set budgets Review team files to ensure all standards, quality and compliance requirements are met and issues identified Give feedback on the quality and standard of work produced by junior team members and highlight areas for development Ensure self and team members follow all legal and statutory requirements and keep up to date with the latest changes to process, VAT legislation, rules and regulations Advise clients on the setting up and development of internal systems and controls, including implementation of suitable accounting software and integrations Assist clients with onboarding, training and ongoing ad hoc queries in relation to cloud accounting and VAT matters Communicate challenges, opportunities and ideas to Directors to improve the efficiency and effectiveness of the firm's service proposition and internal processes. Prepare, review and update relevant procedure notes and collaborate with colleagues to ensure knowledge is effectively shared Support delivery of the agreed operational KPI's Key Requirements: AAT Level 4 (or equivalent) desirable but not essential Extensive bookkeeping and cloud accounting experience within public practice together with a sound technical knowledge of VAT Additional Requirements: Integrity and confidentiality Excellent attention to detail with ability to prioritise, multi-task and maintain accuracy under pressure Well-developed interpersonal skills to build and maintain relationships with clients and colleagues Analytical and empathetic with ability to solve complex problems Excellent IT skills and enthusiasm to embrace new technologies and working practice Why Choose Us : Join a dynamic team at the forefront of the industry. Access comprehensive on-the-job training and career development opportunities. Engage with a diverse range of clients to expand your skill set. Enjoy a competitive benefits package. Join Our Team: At Xeinadin Group, we're not just a company - we're a thriving community of dedicated professionals committed to driving success. If you're ready to take your career to new heights and make a meaningful impact, seize this opportunity and send your application today.
Senior Operations Manager page is loaded Senior Operations Manager Apply remote type Hybrid locations LON - London time type Full time posted on Posted 6 Days Ago job requisition id R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Target Openings 1 What Is the Opportunity? We are recruiting for a Senior Operations Manager to join our team based in London. Reporting to the Head of Operations you will provide leadership, guidance, and direction to TRV Europe London Market Operations function and will be responsible for leading, shaping and delivering all Operations support for the Travelers Europe London Market (Lloyd's and Company Market) Underwriting teams (across all relevant business units) and our external London Market and Enterprise stakeholders. You will help to implement the Europe Operations strategy and provides input into the Europe Operating model and strategy, working in support of the Head of Operations, Europe and in partnership with the other members of the TRV Europe Operations leadership team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for a bonus. What Will You Do? Overall management and oversight of the TRV Europe London Market Operations ensuring processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business. Develop and maintain strong working relationships with the TRV Europe London Market Underwriting Management (all relevant business units) and wider Underwriting community, Senior Management, and all external customers. Represent Operations at TRV Europe London Market Underwriting Leadership meetings (across all relevant business units) and providing management updates on London Market Operations progress, plans and any changes to the TRV Europe London Markets Underwriting teams (across all relevant business units). Deliver operational efficiencies within the TRV Europe London Market business by driving process improvement and associated change management activities. Develop key process solutions and documentation to support Travelers Europe London Markets underwriting business (across all relevant business units) and other related business functions with timely data capture and process of related technical account transactions. Maintain robust processes and procedures to support the Lloyd's Minimum standards - work with Compliance and Risk to ensure that operationally effective controls are in place and managing action plans to address any compliance gaps with the Lloyd's Regulatory requirements. Monitor the day-to-day operational performance of TRV Europe London Market Operations and partner with other Europe Operations functions to ensure that the agreed service levels (including quality, timeliness, and productivity) are achieved. Identify new opportunities to move activity to the offshore team and partner with other Europe Operations functions deliver these within the timelines agreed. Partner with other Europe Operations functions or TRV teams to produce standardised operational reports, management information and other statistical data and analysis as required by London Market Underwriting teams to manage their business unit's operational performance. Streamline approach to gain consistency in reviewing/reporting productivity data across all business area for key metrics. Evaluate customer satisfaction and operations metrics to manage the team effectively and successfully execute agreed corrective actions, as necessary. Partner with other Europe Operations functions to ensure that the agreed service levels are achieved (including quality, timeliness, productivity, and customer experience). With account management team function as 1st line of support for all core business systems issues within TRV Europe London Market Underwriting (across all relevant business units). Responsible for developing and mentoring direct reports in the TRV Europe London Market Operations function. Provide coaching and support in learning and development to ensure direct reports and wider TRV Europe London Market Operations team are well motivated, and each have a clear career pathway. Ensure all members of the TRV Europe London Market Operations team are well equipped to meet their goals - regularly reporting on training standards, delivery, and progression of individuals in the team. Ensure there is effective communication across the team with regards to training and resolves issues and provides guidance where needed. Ensure robust and timely training within TRV Europe London Market Operations for new processes or procedures to ensure it meets all its operational goals. Proactively foster an inclusive environment that encourages employee participation, teamwork, and open communication to develop a highly engaged workforce. Assist the Head of Operations to maintain the Europe Operations business continuity plan (BCP), ensuring that any documentation required by the plan is regularly updated on the Disaster Recovery Database and that plans are circulated to all unit staff and are fully understood. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? You will preferably have: Excellent stakeholder management, communication, and leadership skills. Demonstrable experience of building and leading highly engaged Operations teams. Excellent coaching, mentoring and facilitation skills. Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean). Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively. Ability to think strategically. Ability to navigate the organisation, working collaboratively with other Business functions. Develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations with appropriate decision basis. Provides new ideas for improving operational efficiencies with a strong understanding of process improvement. Consistently meeting customer expectations. Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment. Must be well organised, delivery focused and able to use their own initiative. Demonstrated ability to build strong relationships with diverse groups of people at all levels. A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders. Successfully collaborated within team and throughout the organisation to bring desired results. Proven you can navigate the organisation to ensure issues are resolved appropriately. Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions. Be a strategic / creative thinker and decision maker. Have excellent stakeholder management, communication, and leadership skills. Be an excellent coach with strong mentoring and facilitation skills. Demonstrate operational skills necessary to deliver established business plans. Be highly organised, delivery focused and work under your own initiative. Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions. What is a Must Have? Proven experience in the Insurance Industry. Extensive experience of London Market insurance (Lloyd's and Company Market) is required. To be considered for this role you must have had experience in a similar role within the London Insurance Market. Proven experience collaborating with multiple stakeholders. Ability to challenge the business to drive efficiencies. Previous experience of leading teams and matrix management. Experience of delivering skills and knowledge training. University degree preferred. Relevant insurance industry professional qualification preferred (e.g., ACII). Project management training and professional qualification preferred. Change management training and professional qualification preferred. . click apply for full job details
Apr 17, 2024
Full time
Senior Operations Manager page is loaded Senior Operations Manager Apply remote type Hybrid locations LON - London time type Full time posted on Posted 6 Days Ago job requisition id R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Target Openings 1 What Is the Opportunity? We are recruiting for a Senior Operations Manager to join our team based in London. Reporting to the Head of Operations you will provide leadership, guidance, and direction to TRV Europe London Market Operations function and will be responsible for leading, shaping and delivering all Operations support for the Travelers Europe London Market (Lloyd's and Company Market) Underwriting teams (across all relevant business units) and our external London Market and Enterprise stakeholders. You will help to implement the Europe Operations strategy and provides input into the Europe Operating model and strategy, working in support of the Head of Operations, Europe and in partnership with the other members of the TRV Europe Operations leadership team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for a bonus. What Will You Do? Overall management and oversight of the TRV Europe London Market Operations ensuring processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business. Develop and maintain strong working relationships with the TRV Europe London Market Underwriting Management (all relevant business units) and wider Underwriting community, Senior Management, and all external customers. Represent Operations at TRV Europe London Market Underwriting Leadership meetings (across all relevant business units) and providing management updates on London Market Operations progress, plans and any changes to the TRV Europe London Markets Underwriting teams (across all relevant business units). Deliver operational efficiencies within the TRV Europe London Market business by driving process improvement and associated change management activities. Develop key process solutions and documentation to support Travelers Europe London Markets underwriting business (across all relevant business units) and other related business functions with timely data capture and process of related technical account transactions. Maintain robust processes and procedures to support the Lloyd's Minimum standards - work with Compliance and Risk to ensure that operationally effective controls are in place and managing action plans to address any compliance gaps with the Lloyd's Regulatory requirements. Monitor the day-to-day operational performance of TRV Europe London Market Operations and partner with other Europe Operations functions to ensure that the agreed service levels (including quality, timeliness, and productivity) are achieved. Identify new opportunities to move activity to the offshore team and partner with other Europe Operations functions deliver these within the timelines agreed. Partner with other Europe Operations functions or TRV teams to produce standardised operational reports, management information and other statistical data and analysis as required by London Market Underwriting teams to manage their business unit's operational performance. Streamline approach to gain consistency in reviewing/reporting productivity data across all business area for key metrics. Evaluate customer satisfaction and operations metrics to manage the team effectively and successfully execute agreed corrective actions, as necessary. Partner with other Europe Operations functions to ensure that the agreed service levels are achieved (including quality, timeliness, productivity, and customer experience). With account management team function as 1st line of support for all core business systems issues within TRV Europe London Market Underwriting (across all relevant business units). Responsible for developing and mentoring direct reports in the TRV Europe London Market Operations function. Provide coaching and support in learning and development to ensure direct reports and wider TRV Europe London Market Operations team are well motivated, and each have a clear career pathway. Ensure all members of the TRV Europe London Market Operations team are well equipped to meet their goals - regularly reporting on training standards, delivery, and progression of individuals in the team. Ensure there is effective communication across the team with regards to training and resolves issues and provides guidance where needed. Ensure robust and timely training within TRV Europe London Market Operations for new processes or procedures to ensure it meets all its operational goals. Proactively foster an inclusive environment that encourages employee participation, teamwork, and open communication to develop a highly engaged workforce. Assist the Head of Operations to maintain the Europe Operations business continuity plan (BCP), ensuring that any documentation required by the plan is regularly updated on the Disaster Recovery Database and that plans are circulated to all unit staff and are fully understood. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? You will preferably have: Excellent stakeholder management, communication, and leadership skills. Demonstrable experience of building and leading highly engaged Operations teams. Excellent coaching, mentoring and facilitation skills. Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean). Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively. Ability to think strategically. Ability to navigate the organisation, working collaboratively with other Business functions. Develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations with appropriate decision basis. Provides new ideas for improving operational efficiencies with a strong understanding of process improvement. Consistently meeting customer expectations. Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment. Must be well organised, delivery focused and able to use their own initiative. Demonstrated ability to build strong relationships with diverse groups of people at all levels. A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders. Successfully collaborated within team and throughout the organisation to bring desired results. Proven you can navigate the organisation to ensure issues are resolved appropriately. Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions. Be a strategic / creative thinker and decision maker. Have excellent stakeholder management, communication, and leadership skills. Be an excellent coach with strong mentoring and facilitation skills. Demonstrate operational skills necessary to deliver established business plans. Be highly organised, delivery focused and work under your own initiative. Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions. What is a Must Have? Proven experience in the Insurance Industry. Extensive experience of London Market insurance (Lloyd's and Company Market) is required. To be considered for this role you must have had experience in a similar role within the London Insurance Market. Proven experience collaborating with multiple stakeholders. Ability to challenge the business to drive efficiencies. Previous experience of leading teams and matrix management. Experience of delivering skills and knowledge training. University degree preferred. Relevant insurance industry professional qualification preferred (e.g., ACII). Project management training and professional qualification preferred. Change management training and professional qualification preferred. . click apply for full job details
This role will provide critical hands-on leadership in a brand new, large, Build to Rent residential development in South East London with communal facilities that include a co-working lounge and gardens. The General Manager is responsible for the overall performance of the rental units at the estate by maximizing profitability and maintaining brand standards within established operational and budgetary objectives. This includes effective marketing and leasing, efficient administration, expense control, income maximisation, daily management, and training of support staff to always deliver excellent customer service. With the assistance of the Facilities Manager and Lettings Manager, the General Manager will ensure the effective delivery of planned preventative maintenance, security, cleaning, lease management, sub-contractor management, and liaison with the property landlord and stakeholders. This is a customer facing onsite role, responsible for leading the property team to deliver the brand's vision & values in an innovative, operationally efficient manner, providing an excellent quality and high value residential environment for a wide mix of residents, occupiers, and visitors. Key Responsibilities: Customer Service Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors. Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs. Organise and implement a resident events programme to promote community and drive resident engagement within the building. Seek ways to exceed service expectations, driving NPS and building reviews on Customer Service platforms such as Google reviews, Trustpilot and Home Views Share communications via the Marketing Team to keep residents informed and react to changing circumstances. Leasing & Administration Oversee the monthly market surveys and have a thorough understanding of competition and current market conditions. Remain on-the-pulse to contribute to a dynamic marketing & leasing strategy; providing feedback to the Asset & Operations team to recommend rental rates. Work with the Leasing Manager to lead the team to conduct viewings to prospective residents. Ensure enquiries are recorded and responded to in a timely manner, and actively promote referral programs. Oversee the referencing process to ensure prospective tenant documents are correctly processed, in accordance with company best practice and GDPR regulations. Oversee the arrears process, ensuring that rents are collected in a timely manner. Oversee the negotiation of tenancy renewals in accordance with centralised targets and take responsibility for the serving of statutory documents such as (but not limited to) Section 8 and Section 21 notices. Become expert at the localized council HMO regulations and ensure compliance, taking responsibility for the application of new licenses and liaising with the Council to provide appropriate documentation. Team Management and Development Inspire and motivate the team to deliver the business plan and embody the company's vision and values. Support new members of the team, providing a warm welcome and supporting their development through training, guidance, and mentorship. Follow the company hiring process including liaising with recruiters and candidates, interviewing and providing administrative support to the HR team. Attend and constructively contribute to Group Residence Managers meetings, sharing knowledge, insight, developing and supporting new initiatives and improved process. Manage the team rota to ensure appropriate cover for the building and keeping HR platforms up to date with approval of staff holidays and management of absence. Contribute and support the growth of company team culture, working in line with the brand values and encourage others to do the same. Facilities Management Work with the Facilities Manager to ensure compliance with current Fire and Health & Safety regulations. Support the Facilities Manager on handling the Defect Process with the Developer, lasting for 2 years post-Practical Completion of each phase. Oversee scheduled flat inspections and recording, completing all resultant actions in a timely manner. Create a system for property turn arounds at the end of tenancy and manage this with the support of the Facilities Manager. Continual oversight and monitoring of the planned preventative maintenance programs using the facilities management software platform. Manage the reactive maintenance budget and identify opportunities for financial savings and efficiencies. Contribute to the preparation of annual and project budgets and identify opportunities for Capex/Opex spend. Evaluate building performance alongside ESG targets and ambitions, reporting to the Realstar group ESG manager. Manage the relationship with utility providers including the relationship with the District Heating System. Work with the Facilities Manager to create and review internal Risk Assessments annually, and liaise with the Group Health & Safety provider for annual FRA & H&S reports & subsequent action points. Property Management Drive continuous improvement across the building, implementing new policy as required. Be the point of contact for local authorities, property consultants, solicitors, professional bodies, and others. Proactively address lease breaches, managing the remediation process to completion or escalation as required. Reconciling the monthly credit card statement and liaison with the Finance team and accountant to assign relevant cost codes. Approval of invoices and providing these to Accounts Payable for processing
Apr 17, 2024
Full time
This role will provide critical hands-on leadership in a brand new, large, Build to Rent residential development in South East London with communal facilities that include a co-working lounge and gardens. The General Manager is responsible for the overall performance of the rental units at the estate by maximizing profitability and maintaining brand standards within established operational and budgetary objectives. This includes effective marketing and leasing, efficient administration, expense control, income maximisation, daily management, and training of support staff to always deliver excellent customer service. With the assistance of the Facilities Manager and Lettings Manager, the General Manager will ensure the effective delivery of planned preventative maintenance, security, cleaning, lease management, sub-contractor management, and liaison with the property landlord and stakeholders. This is a customer facing onsite role, responsible for leading the property team to deliver the brand's vision & values in an innovative, operationally efficient manner, providing an excellent quality and high value residential environment for a wide mix of residents, occupiers, and visitors. Key Responsibilities: Customer Service Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors. Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs. Organise and implement a resident events programme to promote community and drive resident engagement within the building. Seek ways to exceed service expectations, driving NPS and building reviews on Customer Service platforms such as Google reviews, Trustpilot and Home Views Share communications via the Marketing Team to keep residents informed and react to changing circumstances. Leasing & Administration Oversee the monthly market surveys and have a thorough understanding of competition and current market conditions. Remain on-the-pulse to contribute to a dynamic marketing & leasing strategy; providing feedback to the Asset & Operations team to recommend rental rates. Work with the Leasing Manager to lead the team to conduct viewings to prospective residents. Ensure enquiries are recorded and responded to in a timely manner, and actively promote referral programs. Oversee the referencing process to ensure prospective tenant documents are correctly processed, in accordance with company best practice and GDPR regulations. Oversee the arrears process, ensuring that rents are collected in a timely manner. Oversee the negotiation of tenancy renewals in accordance with centralised targets and take responsibility for the serving of statutory documents such as (but not limited to) Section 8 and Section 21 notices. Become expert at the localized council HMO regulations and ensure compliance, taking responsibility for the application of new licenses and liaising with the Council to provide appropriate documentation. Team Management and Development Inspire and motivate the team to deliver the business plan and embody the company's vision and values. Support new members of the team, providing a warm welcome and supporting their development through training, guidance, and mentorship. Follow the company hiring process including liaising with recruiters and candidates, interviewing and providing administrative support to the HR team. Attend and constructively contribute to Group Residence Managers meetings, sharing knowledge, insight, developing and supporting new initiatives and improved process. Manage the team rota to ensure appropriate cover for the building and keeping HR platforms up to date with approval of staff holidays and management of absence. Contribute and support the growth of company team culture, working in line with the brand values and encourage others to do the same. Facilities Management Work with the Facilities Manager to ensure compliance with current Fire and Health & Safety regulations. Support the Facilities Manager on handling the Defect Process with the Developer, lasting for 2 years post-Practical Completion of each phase. Oversee scheduled flat inspections and recording, completing all resultant actions in a timely manner. Create a system for property turn arounds at the end of tenancy and manage this with the support of the Facilities Manager. Continual oversight and monitoring of the planned preventative maintenance programs using the facilities management software platform. Manage the reactive maintenance budget and identify opportunities for financial savings and efficiencies. Contribute to the preparation of annual and project budgets and identify opportunities for Capex/Opex spend. Evaluate building performance alongside ESG targets and ambitions, reporting to the Realstar group ESG manager. Manage the relationship with utility providers including the relationship with the District Heating System. Work with the Facilities Manager to create and review internal Risk Assessments annually, and liaise with the Group Health & Safety provider for annual FRA & H&S reports & subsequent action points. Property Management Drive continuous improvement across the building, implementing new policy as required. Be the point of contact for local authorities, property consultants, solicitors, professional bodies, and others. Proactively address lease breaches, managing the remediation process to completion or escalation as required. Reconciling the monthly credit card statement and liaison with the Finance team and accountant to assign relevant cost codes. Approval of invoices and providing these to Accounts Payable for processing
The starting salary for this full-time, permanent role is £43,923 per annum based on a 36-hour working week. This role is open to hybrid working meaning we work both remotely and from the office when required to support training and team development. If you have a thorough knowledge of SEND legislation, a keen eye for detail and confidence communicating with a wide range of audiences - we would be delighted to tell you more about an excellent opportunity for a SEND Quality Manager to join our SEND Quality Team! Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Excellent training and CPD opportunities About the Team Working together with other SEND Quality Managers to implement the Quality Assurance Framework, you will strive to establish a culture where everyone understands the importance of quality performance and monitoring and its impact on the lived experiences of children, young people and their families. This will involve: Carrying out a bi-annual cycle of EHC Plan audits and 'deep dives' where you will audit and evaluate the lived experience of the child/young person and their family Providing feedback to SEND Case officers and managers on specific audits and trends using a supportive and coaching approach to encourage learning and development Working together to identify areas of training needed and develop and deliver training both independently and with other agencies Working in collaboration with the SEND service and other professionals to drive good practice and recognise where improvements are needed, as well as highlight what is going well Analysing data and insights to inform your findings, you will identify what needs to be improved and how we can do this. This will involve collaborating with SEND Area teams and supporting delivery of coaching/training sessions and production of resources to aid delivery of best practice About the Role This is a real opportunity to implement change. In this role practice standards and the improvement of practice will be your primary aim, playing an important part in Surrey's ongoing journey towards providing an excellent service for our service users, children, young people and their families. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of working within SEND (in a local authority or educational setting) and a detailed understanding of relevant SEND legislation A meticulous approach to your work with an eye for detail, whist also being able to consider the wider picture A passion for quality and continuous improvement to support best outcomes for children and young people with additional needs and/or disability Demonstrable experience of creating positive and productive relationships and dealing with difficult issues effectively but sensitively The ability to support others with development of their practice in a pragmatic way Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/04/2024 with interviews planned for week commencing 29/04/24. We look forward to receiving your application, please click on the apply online button below to submit. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 17, 2024
Full time
The starting salary for this full-time, permanent role is £43,923 per annum based on a 36-hour working week. This role is open to hybrid working meaning we work both remotely and from the office when required to support training and team development. If you have a thorough knowledge of SEND legislation, a keen eye for detail and confidence communicating with a wide range of audiences - we would be delighted to tell you more about an excellent opportunity for a SEND Quality Manager to join our SEND Quality Team! Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Excellent training and CPD opportunities About the Team Working together with other SEND Quality Managers to implement the Quality Assurance Framework, you will strive to establish a culture where everyone understands the importance of quality performance and monitoring and its impact on the lived experiences of children, young people and their families. This will involve: Carrying out a bi-annual cycle of EHC Plan audits and 'deep dives' where you will audit and evaluate the lived experience of the child/young person and their family Providing feedback to SEND Case officers and managers on specific audits and trends using a supportive and coaching approach to encourage learning and development Working together to identify areas of training needed and develop and deliver training both independently and with other agencies Working in collaboration with the SEND service and other professionals to drive good practice and recognise where improvements are needed, as well as highlight what is going well Analysing data and insights to inform your findings, you will identify what needs to be improved and how we can do this. This will involve collaborating with SEND Area teams and supporting delivery of coaching/training sessions and production of resources to aid delivery of best practice About the Role This is a real opportunity to implement change. In this role practice standards and the improvement of practice will be your primary aim, playing an important part in Surrey's ongoing journey towards providing an excellent service for our service users, children, young people and their families. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of working within SEND (in a local authority or educational setting) and a detailed understanding of relevant SEND legislation A meticulous approach to your work with an eye for detail, whist also being able to consider the wider picture A passion for quality and continuous improvement to support best outcomes for children and young people with additional needs and/or disability Demonstrable experience of creating positive and productive relationships and dealing with difficult issues effectively but sensitively The ability to support others with development of their practice in a pragmatic way Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/04/2024 with interviews planned for week commencing 29/04/24. We look forward to receiving your application, please click on the apply online button below to submit. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.