We are recruiting for a Claims Handler to join a vibrant, international law firm who very much focus on the wellbeing of their staff. You can expect a generous, competitive basic salary and a full, phenomenal benefits package that covers health, wellbeing and family-based rewards, as well as many generous discounts and wealth-related benefits. The stunning office is in a central location and has a very buzzy feel! The company operates a hybrid working policy. Generally you would be expected to work from the office twice a week, however, initially you would be in the office more regularly whilst completing training. You will receive full training and consistent support. Ideally you will be experienced in handling claims in insurance or have experience as a paralegal who has managed caseloads of claims against insurers. The Claims Handler role: Working as part of a an already established but growing claims handling team that handles professional indemnity claims, on an outsourced basis. Handling claims on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution. This includes running your own caseload which requires you to review and investigate cover and assist insured professionals respond to claims, and report to insurers where necessary. Reviewing insurance policy terms, identifying, investigating and reporting potential issues to insurers Negotiating settlement of claims within the delegated authority Understanding SLA's and KPIs, and being responsible for the proactive management of a caseload Ideal Claims Handler candidate: Experienced in claims handling with sound technical knowledge Ideally you will have a Law degree, GDL, ACII, CILEx, or equivalent legal qualifications Comprehensive understanding of relevant legislative and legal framework would be advantageous Hardworking, enthusiastic and motivated. Competent skills in Microsoft Office - Excel, Word, PowerPoint and Outlook. Previous experience of using a case management system is highly desirable. Excellent communication skills, both oral and written, and an understanding of how to provide excellent customer service is essential. If this is the role for you, please click apply!
Apr 25, 2024
Full time
We are recruiting for a Claims Handler to join a vibrant, international law firm who very much focus on the wellbeing of their staff. You can expect a generous, competitive basic salary and a full, phenomenal benefits package that covers health, wellbeing and family-based rewards, as well as many generous discounts and wealth-related benefits. The stunning office is in a central location and has a very buzzy feel! The company operates a hybrid working policy. Generally you would be expected to work from the office twice a week, however, initially you would be in the office more regularly whilst completing training. You will receive full training and consistent support. Ideally you will be experienced in handling claims in insurance or have experience as a paralegal who has managed caseloads of claims against insurers. The Claims Handler role: Working as part of a an already established but growing claims handling team that handles professional indemnity claims, on an outsourced basis. Handling claims on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution. This includes running your own caseload which requires you to review and investigate cover and assist insured professionals respond to claims, and report to insurers where necessary. Reviewing insurance policy terms, identifying, investigating and reporting potential issues to insurers Negotiating settlement of claims within the delegated authority Understanding SLA's and KPIs, and being responsible for the proactive management of a caseload Ideal Claims Handler candidate: Experienced in claims handling with sound technical knowledge Ideally you will have a Law degree, GDL, ACII, CILEx, or equivalent legal qualifications Comprehensive understanding of relevant legislative and legal framework would be advantageous Hardworking, enthusiastic and motivated. Competent skills in Microsoft Office - Excel, Word, PowerPoint and Outlook. Previous experience of using a case management system is highly desirable. Excellent communication skills, both oral and written, and an understanding of how to provide excellent customer service is essential. If this is the role for you, please click apply!
Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. The day to day: Main Point of contact for all general/strategic claims issues. To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme. Generate additional revenue through claims value added service. Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service. To understand the client's business and associated insurance risks and exposures. To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients. Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications The ability to be a core part of our Claims proposition and assist in the development of it further About you: You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks. Able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
Apr 24, 2024
Full time
Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. The day to day: Main Point of contact for all general/strategic claims issues. To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme. Generate additional revenue through claims value added service. Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service. To understand the client's business and associated insurance risks and exposures. To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients. Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications The ability to be a core part of our Claims proposition and assist in the development of it further About you: You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks. Able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
Apr 23, 2024
Full time
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
Do you have Motor Claims Handling experience? Do you have excellent Attention to detail? Are you within commutable distance to Colchester, Essex? If so then I need to hear from you! ROLE: Technical Claims Handler SALARY: £25,000 - £29,000 LOCATION: Colchester, Essex My client are a well known and respected specialist professional services and technology firm which works with the Insurance market. They are looking to hire experienced Technical Motor Claims Handlers for their Colchester location. In this role, you'll be the first point of telephone contact for their customers. So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The role: Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country; Composing professional and informative letters and other written correspondence; Efficiently handling insurance claims and related product claims, whilst following standard procedures; Ensuring compliance with our contractual and regulatory requirements; Recording full and accurate data within our systems; Skills & Experience: Commercial Motor Claims Handling experience A professional and adaptable communication style - both written and verbal; Efficient administrative skills; Strong numeracy, literacy, and IT skills; A proactive attitude, and an enthusiastic approach Technical knowledge that would be advantageous, but not essential: Modern claims practice; The Civil Procedure Rules; MOJ protocols; Indemnity checking procedures; Current case law and assessment of personal injury valuation and negotiations. What my client offer: Pension - contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications Please apply or contact Simon Lambert on
Jan 04, 2022
Full time
Do you have Motor Claims Handling experience? Do you have excellent Attention to detail? Are you within commutable distance to Colchester, Essex? If so then I need to hear from you! ROLE: Technical Claims Handler SALARY: £25,000 - £29,000 LOCATION: Colchester, Essex My client are a well known and respected specialist professional services and technology firm which works with the Insurance market. They are looking to hire experienced Technical Motor Claims Handlers for their Colchester location. In this role, you'll be the first point of telephone contact for their customers. So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The role: Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country; Composing professional and informative letters and other written correspondence; Efficiently handling insurance claims and related product claims, whilst following standard procedures; Ensuring compliance with our contractual and regulatory requirements; Recording full and accurate data within our systems; Skills & Experience: Commercial Motor Claims Handling experience A professional and adaptable communication style - both written and verbal; Efficient administrative skills; Strong numeracy, literacy, and IT skills; A proactive attitude, and an enthusiastic approach Technical knowledge that would be advantageous, but not essential: Modern claims practice; The Civil Procedure Rules; MOJ protocols; Indemnity checking procedures; Current case law and assessment of personal injury valuation and negotiations. What my client offer: Pension - contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications Please apply or contact Simon Lambert on
Here at Kindertons, part of the Examworks family, we are looking to recruit a Claims Handler to join our Insurer Solutions Team, providing a high standard of customer service to our customers, their policy holders, and any third-party claims. The overall purpose of this role is minimise claims spend for our insurance customers policy. The purpose of the role is to achieve successful Third-Party capture on fault claims, identify and action opportunities to provide other services to the Third Party relating to the claim for uninsured losses, and vehicle management requirements and you will be taking First Notification of Loss calls, via telephone, email or weekly memo from Insurers, capturing the necessary information relating to the claim, ensuring a complete and accurate description of accident circumstances is taken including details of involved parties and other relevant details of the claim. *Main Responsibilities: * - Dealing with all aspects of new claims - Communication with policy holders, third parties and associated parties - Utilising our case management system and bespoke insurance systems - Maintaining insurer and source relationships - Assess liability and obtain full road traffic circumstances on new claims - Answer calls effectively in a professional manner - Ensure claim data is accurately recorded - recoverability of subrogated repair claims and maximising profitability for our insurance customers - Identifying, obtaining, and collating evidence to defend claims - Handling of third-party claims - Identifying indemnity by reviewing policy documents - liaising with our insurers on claim and policy related queries - Processing AD claims in line with the insurers claims process# - Handling of hire claims, booking in and arranging vehicle replacements - Repair management and monitoring *Knowledge & skills: * An understanding of Accident Management, the insurance market and reserving claims. Excellent communications skills. Organised, confident and a strong decision maker. Good attention to detail. Computer literate using MS office. Ability to make commercial decisions. *Additional Information: * Shifts - Monday to Friday 08:30 - 17:00 Salary £18,100 We are a disability confident employer. IND2 Job Types: Full-time, Permanent Salary: £18,100.00 per year Benefits: * Casual dress * Company pension * Referral programme * Store discounts Schedule: * 8 hour shift * Monday to Friday Experience: * Claims Processing: 1 year (preferred) Work remotely: * No
Nov 10, 2021
Full time
Here at Kindertons, part of the Examworks family, we are looking to recruit a Claims Handler to join our Insurer Solutions Team, providing a high standard of customer service to our customers, their policy holders, and any third-party claims. The overall purpose of this role is minimise claims spend for our insurance customers policy. The purpose of the role is to achieve successful Third-Party capture on fault claims, identify and action opportunities to provide other services to the Third Party relating to the claim for uninsured losses, and vehicle management requirements and you will be taking First Notification of Loss calls, via telephone, email or weekly memo from Insurers, capturing the necessary information relating to the claim, ensuring a complete and accurate description of accident circumstances is taken including details of involved parties and other relevant details of the claim. *Main Responsibilities: * - Dealing with all aspects of new claims - Communication with policy holders, third parties and associated parties - Utilising our case management system and bespoke insurance systems - Maintaining insurer and source relationships - Assess liability and obtain full road traffic circumstances on new claims - Answer calls effectively in a professional manner - Ensure claim data is accurately recorded - recoverability of subrogated repair claims and maximising profitability for our insurance customers - Identifying, obtaining, and collating evidence to defend claims - Handling of third-party claims - Identifying indemnity by reviewing policy documents - liaising with our insurers on claim and policy related queries - Processing AD claims in line with the insurers claims process# - Handling of hire claims, booking in and arranging vehicle replacements - Repair management and monitoring *Knowledge & skills: * An understanding of Accident Management, the insurance market and reserving claims. Excellent communications skills. Organised, confident and a strong decision maker. Good attention to detail. Computer literate using MS office. Ability to make commercial decisions. *Additional Information: * Shifts - Monday to Friday 08:30 - 17:00 Salary £18,100 We are a disability confident employer. IND2 Job Types: Full-time, Permanent Salary: £18,100.00 per year Benefits: * Casual dress * Company pension * Referral programme * Store discounts Schedule: * 8 hour shift * Monday to Friday Experience: * Claims Processing: 1 year (preferred) Work remotely: * No