One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Our client in the Barrow-in-Furness area is seeking a Business Administrator to work Monday - Friday, 9am - 5pm with a 4.30pm finish on a Friday. This role is on a temporary basis and is expected to be needed for the next few months. This role is Hybrid so you will be required to work from home and also attend the Barrow office. Rate 12.70 per hour Role Organise and provide responsive, flexible and, effective and efficient administrative and financial business support within an identified area and undertake administrative tasks to support delivery of directorate services. Liaise with managers as required to support statutory timescales and requirements, and ensure confidentiality is adhered to. 2. Liaise with customers and other stakeholders (internal and external) ensuring a courteous and professional approach to queries, including with service users who may be challenging, resolution of emergency situations at short notice and providing cover for reception duties.This will include communicating across various channels including, but not limited to, face to face, telephone, mail and electronic media. 3. To plan and prioritise own work and support team working including allocating and checking work of and providing support and instruction to colleagues if required. 4. To maintain, input, extract and report on, as required, information into and from various service specific systems including databases, spreadsheets and electronic case recording systems, (including financial information and budget reports). To provide information and respond to queries from exernal and internal customers, and in doing so, undertake problem solving, maintain data integrity and ensure information is managed in a secure way. 5. To support service development through making recommendations for improvement which are relevant to the specific service area, including systems and procedures. 6. Provide support to identified service specific statutory and non-statutory meetings, panels and events including taking notes or minutes that record the meeting accurately, preparing papers, scheduling and organising, this may include organising transport arrangements. 7. Monitoring, reconciling and processing financial transactions including using E-procurement , ordering general catalogue goods and hire cars, service specific purchasing and receipting, as well as monitoring and identifying potential errors with invoices, verifying payments, petty cash management, and E5 payments. 8. Using application of service specific knowledge to respond to financial queries from service users and reviewing, processing and calculating payments and eligibility. 9. Support the organisation in an emergency response as required, and undertake fire warden duties Requirements NQF or NVQ Level 2 or 3, or equivalent experience or knowledge in the relevant work area. Willingness to undertake training to support delivery of the service ICT literate Experience of MS office software Experience of working within an office in a large complex organisation Experience in customer service and dealing with Stakeholders inc. dealing with the public Can demonstrate a working knowledge of processes, procedures and systems and how to apply them within a complex service area Proven experience of using databases and manual record systems; Note taking and preparation of documents Experience of message taking and transmitting Proven experience of the maintenance of accurate records and working to deadlines Proven experience of prioritising own work Ability to travel Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2024
Seasonal
Our client in the Barrow-in-Furness area is seeking a Business Administrator to work Monday - Friday, 9am - 5pm with a 4.30pm finish on a Friday. This role is on a temporary basis and is expected to be needed for the next few months. This role is Hybrid so you will be required to work from home and also attend the Barrow office. Rate 12.70 per hour Role Organise and provide responsive, flexible and, effective and efficient administrative and financial business support within an identified area and undertake administrative tasks to support delivery of directorate services. Liaise with managers as required to support statutory timescales and requirements, and ensure confidentiality is adhered to. 2. Liaise with customers and other stakeholders (internal and external) ensuring a courteous and professional approach to queries, including with service users who may be challenging, resolution of emergency situations at short notice and providing cover for reception duties.This will include communicating across various channels including, but not limited to, face to face, telephone, mail and electronic media. 3. To plan and prioritise own work and support team working including allocating and checking work of and providing support and instruction to colleagues if required. 4. To maintain, input, extract and report on, as required, information into and from various service specific systems including databases, spreadsheets and electronic case recording systems, (including financial information and budget reports). To provide information and respond to queries from exernal and internal customers, and in doing so, undertake problem solving, maintain data integrity and ensure information is managed in a secure way. 5. To support service development through making recommendations for improvement which are relevant to the specific service area, including systems and procedures. 6. Provide support to identified service specific statutory and non-statutory meetings, panels and events including taking notes or minutes that record the meeting accurately, preparing papers, scheduling and organising, this may include organising transport arrangements. 7. Monitoring, reconciling and processing financial transactions including using E-procurement , ordering general catalogue goods and hire cars, service specific purchasing and receipting, as well as monitoring and identifying potential errors with invoices, verifying payments, petty cash management, and E5 payments. 8. Using application of service specific knowledge to respond to financial queries from service users and reviewing, processing and calculating payments and eligibility. 9. Support the organisation in an emergency response as required, and undertake fire warden duties Requirements NQF or NVQ Level 2 or 3, or equivalent experience or knowledge in the relevant work area. Willingness to undertake training to support delivery of the service ICT literate Experience of MS office software Experience of working within an office in a large complex organisation Experience in customer service and dealing with Stakeholders inc. dealing with the public Can demonstrate a working knowledge of processes, procedures and systems and how to apply them within a complex service area Proven experience of using databases and manual record systems; Note taking and preparation of documents Experience of message taking and transmitting Proven experience of the maintenance of accurate records and working to deadlines Proven experience of prioritising own work Ability to travel Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Permanent Position 40 hour week Flexible Holiday Entitlement, Company Car, Mobile & Laptop We are currently recruiting for a Business Development Manager working for our client, a sheet metalworking fabrication business, in a rapidly growing, fast paced engineering environment click apply for full job details
Apr 25, 2024
Full time
Permanent Position 40 hour week Flexible Holiday Entitlement, Company Car, Mobile & Laptop We are currently recruiting for a Business Development Manager working for our client, a sheet metalworking fabrication business, in a rapidly growing, fast paced engineering environment click apply for full job details
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Apr 25, 2024
Full time
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Are you a professional Executive Assistant with a strong background in the Technology industry? If so read on An internationally technology firm based in the vibrant heart of Central London is currently seeking an Executive Assistant to join their dynamic and fast-paced team. This thrilling opportunity entails a 12-month temporary contract. In this role, your primary responsibility will be to provide administrative support to c-suite and assist the wider team. This position offers an exciting opportunity for you to enhance your skills while making a significant impact on the company's growth. As a valued member of the team, you will play a crucial role in delivering essential support to the department and effectively managing a demanding workload. Your contributions will be instrumental in establishing yourself as an indispensable team member, contributing to the overall success of the company. Responsibilities: Maintain executive calendar and manage staff meetings and commitments Organise department communications and key events Assist in key projects such as mergers and acquisitions, venture investments, strategy, and partnerships Provide selective support to direct staff and others in the organisation as needed Coordinate complex travel arrangements and successfully handle last-minute changes Assist with scheduling group meetings and coordinating special projects Organise quarterly all hands meetings and semi-annual team building events Compile and publish weekly senior staff minutes and group updates Assist with travel coordination and job candidate interviews Process forms including expense reports, change of status, employment requisitions, and more Perform general office administrative duties such as ordering supplies and equipment Assist with audio, visual, and video conferencing when needed Manage all open purchase orders and work with vendors and project managers Qualifications and Candidate Requirements: Positive can-do attitude and willingness to follow through and get the job done Strong ability to communicate clearly and concisely Flexible, adaptable, and able to thrive in a fast-paced environment Exceptional multitasking and prioritisation skills Strong organisational skills, attention to detail, and timely follow-through Ownership mentality and ability to see projects through to completion Excellent time management and ability to prioritise conflicting priorities Excellent written and interpersonal communication skills Benefits: Competitive salary and benefits package Opportunity to work in a fast-paced, dynamic environment Chance to support key projects and work closely with senior staff Professional growth and development opportunities within the company Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 25, 2024
Full time
Are you a professional Executive Assistant with a strong background in the Technology industry? If so read on An internationally technology firm based in the vibrant heart of Central London is currently seeking an Executive Assistant to join their dynamic and fast-paced team. This thrilling opportunity entails a 12-month temporary contract. In this role, your primary responsibility will be to provide administrative support to c-suite and assist the wider team. This position offers an exciting opportunity for you to enhance your skills while making a significant impact on the company's growth. As a valued member of the team, you will play a crucial role in delivering essential support to the department and effectively managing a demanding workload. Your contributions will be instrumental in establishing yourself as an indispensable team member, contributing to the overall success of the company. Responsibilities: Maintain executive calendar and manage staff meetings and commitments Organise department communications and key events Assist in key projects such as mergers and acquisitions, venture investments, strategy, and partnerships Provide selective support to direct staff and others in the organisation as needed Coordinate complex travel arrangements and successfully handle last-minute changes Assist with scheduling group meetings and coordinating special projects Organise quarterly all hands meetings and semi-annual team building events Compile and publish weekly senior staff minutes and group updates Assist with travel coordination and job candidate interviews Process forms including expense reports, change of status, employment requisitions, and more Perform general office administrative duties such as ordering supplies and equipment Assist with audio, visual, and video conferencing when needed Manage all open purchase orders and work with vendors and project managers Qualifications and Candidate Requirements: Positive can-do attitude and willingness to follow through and get the job done Strong ability to communicate clearly and concisely Flexible, adaptable, and able to thrive in a fast-paced environment Exceptional multitasking and prioritisation skills Strong organisational skills, attention to detail, and timely follow-through Ownership mentality and ability to see projects through to completion Excellent time management and ability to prioritise conflicting priorities Excellent written and interpersonal communication skills Benefits: Competitive salary and benefits package Opportunity to work in a fast-paced, dynamic environment Chance to support key projects and work closely with senior staff Professional growth and development opportunities within the company Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Office Administrator / Manager £28,000 - £30,000 London, EC2A Work Location: In person. Schedule: Monday to Friday Hours: 8.30am 5.00pm Monday, 9.00am 5.30pm Tuesday Friday (37.5hrs per week) The Company: My client is an organisation of independent and experienced experts providing cost and project a management consultancy service. They are looking for a new experienced office manager to join them on a permanent basis. This is an exciting opportunity for someone looking for a new challenge in a friendly, professional office. Responsibilities: Managing day-to-day operations of the office Dealing with suppliers eg stationary / photocopier / couriers / printing / cleaners / IT Liaise with the landlord over any facilities issues. Managing / co-ordinating staff diaries / calendars / meetings / events travel Manage /update the website / marketing info / practice profiles and the like Prepare marketing / proposal documents. Maintaining / developing / enhancing standard documents / procedures manuals etc Typing of letters, minutes, reports, proposals, invoices and tender documentation Ad-Hoc projects and tasks such as copy typing assisting in preparing reports, Experience/ skills required: Proven experience in administration or a similar role Excellent computer proficiency (Microsoft Office Suite (Word, Excel, Outlook, Powerpoint) Client focused. Possess strong written and verbal skills. Ability to communicate well with staff members and clients. Excellent prioritisation and organismal skills Problem solving skills to find creative solutions. Nice to have (any of these) Creative / graphic design experience / flair Marketing experience Advanced excel ability. Opportunities Client / external facing role for business development/ marketing activities Development of role to technical support
Apr 25, 2024
Full time
Office Administrator / Manager £28,000 - £30,000 London, EC2A Work Location: In person. Schedule: Monday to Friday Hours: 8.30am 5.00pm Monday, 9.00am 5.30pm Tuesday Friday (37.5hrs per week) The Company: My client is an organisation of independent and experienced experts providing cost and project a management consultancy service. They are looking for a new experienced office manager to join them on a permanent basis. This is an exciting opportunity for someone looking for a new challenge in a friendly, professional office. Responsibilities: Managing day-to-day operations of the office Dealing with suppliers eg stationary / photocopier / couriers / printing / cleaners / IT Liaise with the landlord over any facilities issues. Managing / co-ordinating staff diaries / calendars / meetings / events travel Manage /update the website / marketing info / practice profiles and the like Prepare marketing / proposal documents. Maintaining / developing / enhancing standard documents / procedures manuals etc Typing of letters, minutes, reports, proposals, invoices and tender documentation Ad-Hoc projects and tasks such as copy typing assisting in preparing reports, Experience/ skills required: Proven experience in administration or a similar role Excellent computer proficiency (Microsoft Office Suite (Word, Excel, Outlook, Powerpoint) Client focused. Possess strong written and verbal skills. Ability to communicate well with staff members and clients. Excellent prioritisation and organismal skills Problem solving skills to find creative solutions. Nice to have (any of these) Creative / graphic design experience / flair Marketing experience Advanced excel ability. Opportunities Client / external facing role for business development/ marketing activities Development of role to technical support
People Business Partner needed to join our Satalia division on a permanent basis This role is largely remote based with requirement to travel to Watford and/or London as required. What you'll be doing: Contribute to and drive the overall People team strategy as a strategic partner to your assigned business area(s). Be a sparring partner for the senior leader of your business areas to build relationships and challenge the status quo with a seat at the leadership table Develop a deep knowledge of business strategies, priorities and challenges to raise creditability of the People team and ensure that your business areas are right sized and structured to deliver Coach management team to improve leadership capability and drive improved employee engagement Use People metrics to support managers in defining, developing, and executing people plans, in collaboration with the Talent, L&D and Reward teams Ownership of the Performance enablement process in your area to influence business managers on decision making on people, promotions, and recruitment Lead on complex employee relations matters as necessary (including Redundancy and TUPE) including working with and mentoring the People officer on more simplistic cases Communicate key messages through Business area, attending team meetings and being a visible partner Lead or support UK CPO to deliver on People team and wider EMEA or Business change projects. Current projects include Career Pathways and Competency frameworks, Leadership Development, IE&D strategy and Wellbeing initiatives. What we want from you: Strong experience as generalist HR Business Partner, ideally within a similar industry Comfortable working in a fast paced and constantly changing environment, working at an operational and strategic level. Skilled and experienced in organisational development and change, performance management, reward and learning and development. CIPD qualified and a passion for continuous professional development Organized with the ability to manage and prioritize a challenging and busy workload Good knowledge of employment law and commercial in your approach Excellent people management and influential skills Analytical and goal oriented Demonstrable experience with HR metrics Self-starter with a drive to make things happen at pace Strong emotional intelligence, listening, influencing and coaching skills A high level of resilience If you know some of this, even better: Prior experience working in a technology agency/consultancy What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. What we do: At Wunderman Thompson we inspire growth for ambitious brands. Within our commerce and technology division, that means inspiring people across the globe to shop online through seamless digital experiences.? Satalia, a Wunderman Thompson Commerce and Technology Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. How we do it: Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners.? At Wunderman Thompson Commerce and Technology: Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms.? We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. What makes us different? We are part of Wunderman Thompson Commerce & Technology. Part creative agency, part consultancy and part technology company, we're unique in our ability to connect world-class strategic thinking and creative insight, with deep executional capability across technology and operations. We're part of the WPP Group, which gives us the talent, infrastructure, and support of one of the largest agency networks in the world. If you need reasonable adjustments at any point in the application or interview process, please let us know. At Wunderman Thompson, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.
Apr 25, 2024
Full time
People Business Partner needed to join our Satalia division on a permanent basis This role is largely remote based with requirement to travel to Watford and/or London as required. What you'll be doing: Contribute to and drive the overall People team strategy as a strategic partner to your assigned business area(s). Be a sparring partner for the senior leader of your business areas to build relationships and challenge the status quo with a seat at the leadership table Develop a deep knowledge of business strategies, priorities and challenges to raise creditability of the People team and ensure that your business areas are right sized and structured to deliver Coach management team to improve leadership capability and drive improved employee engagement Use People metrics to support managers in defining, developing, and executing people plans, in collaboration with the Talent, L&D and Reward teams Ownership of the Performance enablement process in your area to influence business managers on decision making on people, promotions, and recruitment Lead on complex employee relations matters as necessary (including Redundancy and TUPE) including working with and mentoring the People officer on more simplistic cases Communicate key messages through Business area, attending team meetings and being a visible partner Lead or support UK CPO to deliver on People team and wider EMEA or Business change projects. Current projects include Career Pathways and Competency frameworks, Leadership Development, IE&D strategy and Wellbeing initiatives. What we want from you: Strong experience as generalist HR Business Partner, ideally within a similar industry Comfortable working in a fast paced and constantly changing environment, working at an operational and strategic level. Skilled and experienced in organisational development and change, performance management, reward and learning and development. CIPD qualified and a passion for continuous professional development Organized with the ability to manage and prioritize a challenging and busy workload Good knowledge of employment law and commercial in your approach Excellent people management and influential skills Analytical and goal oriented Demonstrable experience with HR metrics Self-starter with a drive to make things happen at pace Strong emotional intelligence, listening, influencing and coaching skills A high level of resilience If you know some of this, even better: Prior experience working in a technology agency/consultancy What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. What we do: At Wunderman Thompson we inspire growth for ambitious brands. Within our commerce and technology division, that means inspiring people across the globe to shop online through seamless digital experiences.? Satalia, a Wunderman Thompson Commerce and Technology Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. How we do it: Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners.? At Wunderman Thompson Commerce and Technology: Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms.? We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. What makes us different? We are part of Wunderman Thompson Commerce & Technology. Part creative agency, part consultancy and part technology company, we're unique in our ability to connect world-class strategic thinking and creative insight, with deep executional capability across technology and operations. We're part of the WPP Group, which gives us the talent, infrastructure, and support of one of the largest agency networks in the world. If you need reasonable adjustments at any point in the application or interview process, please let us know. At Wunderman Thompson, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 25, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Full-time, Fixed term (6 months) Hybrid - Whitechapel, London (1/2 days per week in office) Salary: £43,100 - £44,660 (GBP) Closing date 9am on the 29th April The Role We are seeking a talented and experienced HR Adviser with a strong focus on policy development for a fixed-term period to update and develop B Lab UK's policies to align with our values and culture, guide our employees and ensure a harmonious and productive work environment. The successful candidate will play a crucial role in creating and updating company policies, complying with relevant regulations, and ensuring the overall success of the organisation. What you will be doing Policy Review and Improvement: Conduct a review of existing policies to identify areas for improvement and upcoming legal changes, implementing required changes Review current policies with a JEDI lens (Justice, Equity, Diversity and Inclusion), implementing required changes Policy Development: Collaborate with key stakeholders to develop, and implement HR policies and procedures that align with both the business and cultural needs of B Lab UK Create policy documents that are easily used by all employees, encompassing company culture Create clear manager guides for implementing policies Training and Education: Effectively communicate policy changes, ensuring employees are aware of updates and understand the implications Develop and run workshops to educate employees and managers on policy-related matters Update the employee handbook and align with company culture and values. Other duties Where required, work with the HR Manager to gather and analyse employee data enabling data-led decision-making Where required, work with the HR Manager to provide advice and guidance to line managers on people-related matters Where required, contribute to the work of the HR and Finance and Operations team to implement strategic changes and to deliver cross-organisational projects Skills and experience CIPD Level 3 Foundation Certificate as minimum Creating and developing policies aligned with company strategy and cultural values, preferably in a mission-led organisation Proven practical operational experience as an HR Adviser or similar role with a focus on policy development In-depth knowledge and practical experience of HR policies, processes, employment laws and regulations, and industry best practices Proven experience in delivering training on policies or equivalent HR processes Excellent written and verbal communication skills A creative outlook with the ability to bring company culture and values into HR documentation Excellent interpersonal skills with the ability to collaborate effectively with cross-functional teams Detail-oriented with an eye for accuracy and consistency Strong organisational skills with the ability to manage multiple tasks Proactive problem-solving capabilities and analytical mindset Passionate about the role that business can play in creating the future that benefits all people and the planet. Eligible to work in the UK (we will not be able to provide visa sponsorship) What we give you Purpose-driven work supporting B Lab UK's mission of redefining the role of business as a force for good Hybrid and flexible working, we have a high trust environment and are advocates for right place working Flexible working hours (based around core working hours) Opportunity to work 4 days a week An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits An open, inclusive and collaborative working environment The office is closed over Christmas with no need to use your holiday entitlement We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
Apr 25, 2024
Contractor
Full-time, Fixed term (6 months) Hybrid - Whitechapel, London (1/2 days per week in office) Salary: £43,100 - £44,660 (GBP) Closing date 9am on the 29th April The Role We are seeking a talented and experienced HR Adviser with a strong focus on policy development for a fixed-term period to update and develop B Lab UK's policies to align with our values and culture, guide our employees and ensure a harmonious and productive work environment. The successful candidate will play a crucial role in creating and updating company policies, complying with relevant regulations, and ensuring the overall success of the organisation. What you will be doing Policy Review and Improvement: Conduct a review of existing policies to identify areas for improvement and upcoming legal changes, implementing required changes Review current policies with a JEDI lens (Justice, Equity, Diversity and Inclusion), implementing required changes Policy Development: Collaborate with key stakeholders to develop, and implement HR policies and procedures that align with both the business and cultural needs of B Lab UK Create policy documents that are easily used by all employees, encompassing company culture Create clear manager guides for implementing policies Training and Education: Effectively communicate policy changes, ensuring employees are aware of updates and understand the implications Develop and run workshops to educate employees and managers on policy-related matters Update the employee handbook and align with company culture and values. Other duties Where required, work with the HR Manager to gather and analyse employee data enabling data-led decision-making Where required, work with the HR Manager to provide advice and guidance to line managers on people-related matters Where required, contribute to the work of the HR and Finance and Operations team to implement strategic changes and to deliver cross-organisational projects Skills and experience CIPD Level 3 Foundation Certificate as minimum Creating and developing policies aligned with company strategy and cultural values, preferably in a mission-led organisation Proven practical operational experience as an HR Adviser or similar role with a focus on policy development In-depth knowledge and practical experience of HR policies, processes, employment laws and regulations, and industry best practices Proven experience in delivering training on policies or equivalent HR processes Excellent written and verbal communication skills A creative outlook with the ability to bring company culture and values into HR documentation Excellent interpersonal skills with the ability to collaborate effectively with cross-functional teams Detail-oriented with an eye for accuracy and consistency Strong organisational skills with the ability to manage multiple tasks Proactive problem-solving capabilities and analytical mindset Passionate about the role that business can play in creating the future that benefits all people and the planet. Eligible to work in the UK (we will not be able to provide visa sponsorship) What we give you Purpose-driven work supporting B Lab UK's mission of redefining the role of business as a force for good Hybrid and flexible working, we have a high trust environment and are advocates for right place working Flexible working hours (based around core working hours) Opportunity to work 4 days a week An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits An open, inclusive and collaborative working environment The office is closed over Christmas with no need to use your holiday entitlement We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
Assistant Manager Up to £39,000 The role of Assistant Manager is ideally suited to an Assistant Manager, Deputy Manager or experienced Senior Residential Support worker who is looking for the next step in their career in residential child care. Join us and you can expect: • Hours of Work: Your hours of work are 40 hours per week, 9am to 5pm, Monday to Friday • Holiday: 33 days annual leave, inclusive of public holidays, with additional leave for continuous service • Training Academy: Fully funded development pathway to your Level 5 Leadership and Management qualification, if required, alongside a comprehensive programme of skills and career development opportunities and activities delivered through our Academy • Your Wellbeing: Excellent health and wellbeing benefits via Medicash and Aviva, including private medical cover, an employee assistance programme; a cash back healthcare plan that offers discounts on optical, dental, and a range of complimentary therapies; 24/7 access to a virtual GP, and other lifestyle apps to support your wellbeing; discounted gym memberships. • Pension: Company pension contribution • Life Assurance: of 2 times salary • Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses following feedback from our employees • Bonuses: An employee referral scheme of £1000 for every successful referral • Recognition Awards: An employee recognition scheme to celebrate our 'Wilderness Heroes'. Your role during a child's time with us At Wilderness, we form an experienced, professional team around a child and achieve amazing results through our unique approach to residential care, education, and health. As the Assistant Manager you will be supported in your role by a Registered Manager, Care Coordinator, Operations Manager, and team of multi-disciplinary experts including, outdoor education specialists, therapists, and assessment leads. Together with the Registered Manager, you will create a safe space for children to develop, learn, and flourish. You will coach, mentor, and supervise a team of Residential and Senior Residential Support Workers supporting 4 children in 4 separate homes to ensure they are fully supported to be the best that they can be, ensuring the children's placement plans are communicated and understood Key qualities that we look for • Experience and skills gained from a previous role as a Deputy or Assistant Manager or Senior Residential Support Worker in the Residential Child Care sector • Level 3 Diploma in Children and Young People's Workforce or equivalent • A full understanding of safeguarding children • Confident when supervising care teams and offering leadership and support in a proactive and effective way • A good knowledge of the legislation relating to residential childcare • Passion, drive, and resilience when supporting our children who present emotional and behavioural challenges • Good verbal and written communication skills • IT proficient and the desire to learn new skills • A full, valid, UK driving licence for manual vehicles. We are an equal opportunities employer and have a commitment to safeguarding children. We follow Safer Recruitment practices. The successful candidate will be subject to necessary background checks, governed by regulation, including obtaining an Enhanced Disclosure from the Disclosure and Barring service (DBS), Access NI, or Disclosure Scotland. Job Type: Full-time Pay: £37,000.00-£39,000.00 per year Benefits: Additional leave Casual dress Company events Company pension Employee discount Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Private medical insurance Relocation assistance Schedule: Monday to Friday Weekend availability Work Location: In person
Apr 25, 2024
Full time
Assistant Manager Up to £39,000 The role of Assistant Manager is ideally suited to an Assistant Manager, Deputy Manager or experienced Senior Residential Support worker who is looking for the next step in their career in residential child care. Join us and you can expect: • Hours of Work: Your hours of work are 40 hours per week, 9am to 5pm, Monday to Friday • Holiday: 33 days annual leave, inclusive of public holidays, with additional leave for continuous service • Training Academy: Fully funded development pathway to your Level 5 Leadership and Management qualification, if required, alongside a comprehensive programme of skills and career development opportunities and activities delivered through our Academy • Your Wellbeing: Excellent health and wellbeing benefits via Medicash and Aviva, including private medical cover, an employee assistance programme; a cash back healthcare plan that offers discounts on optical, dental, and a range of complimentary therapies; 24/7 access to a virtual GP, and other lifestyle apps to support your wellbeing; discounted gym memberships. • Pension: Company pension contribution • Life Assurance: of 2 times salary • Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses following feedback from our employees • Bonuses: An employee referral scheme of £1000 for every successful referral • Recognition Awards: An employee recognition scheme to celebrate our 'Wilderness Heroes'. Your role during a child's time with us At Wilderness, we form an experienced, professional team around a child and achieve amazing results through our unique approach to residential care, education, and health. As the Assistant Manager you will be supported in your role by a Registered Manager, Care Coordinator, Operations Manager, and team of multi-disciplinary experts including, outdoor education specialists, therapists, and assessment leads. Together with the Registered Manager, you will create a safe space for children to develop, learn, and flourish. You will coach, mentor, and supervise a team of Residential and Senior Residential Support Workers supporting 4 children in 4 separate homes to ensure they are fully supported to be the best that they can be, ensuring the children's placement plans are communicated and understood Key qualities that we look for • Experience and skills gained from a previous role as a Deputy or Assistant Manager or Senior Residential Support Worker in the Residential Child Care sector • Level 3 Diploma in Children and Young People's Workforce or equivalent • A full understanding of safeguarding children • Confident when supervising care teams and offering leadership and support in a proactive and effective way • A good knowledge of the legislation relating to residential childcare • Passion, drive, and resilience when supporting our children who present emotional and behavioural challenges • Good verbal and written communication skills • IT proficient and the desire to learn new skills • A full, valid, UK driving licence for manual vehicles. We are an equal opportunities employer and have a commitment to safeguarding children. We follow Safer Recruitment practices. The successful candidate will be subject to necessary background checks, governed by regulation, including obtaining an Enhanced Disclosure from the Disclosure and Barring service (DBS), Access NI, or Disclosure Scotland. Job Type: Full-time Pay: £37,000.00-£39,000.00 per year Benefits: Additional leave Casual dress Company events Company pension Employee discount Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Private medical insurance Relocation assistance Schedule: Monday to Friday Weekend availability Work Location: In person
Our Financial Services Indirect Tax team is market leading, providing advisory, operational and compliance services to PwC's largest and most important clients. We advise across all aspects of indirect tax, with specialists in VAT, IPT, stamp taxes and environmental taxes. Our team is fueled by curious minds who work together to provide innovative solutions to navigate challenges, both locally and globally. As a member of the team you'll apply your tax technical and commercial skills as you lead workstreams and build relationships with a variety of clients across all parts of the Financial Services sectors. You will have the opportunity to develop your skills and build your network with global leaders in indirect tax, both within PwC and with our extensive client book. As part of the team you will experience unparalleled opportunities to work with industry leaders in winning and delivering complex and challenging assignments. If you are ready to further your career in indirect tax then this is the opportunity for you. We are keen to hear from confident and ambitious Indirect Tax specialists with a strong track record and a desire to work in a high-paced and rewarding environment. The role As a Manager you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution across the financial services sectors. This role will be to support continued business growth, and offers career progression for successful candidates that are able to perform to a high standard. Responsibilities for this role include but are not limited to: Being a key part of client teams, and taking day-to-day responsibility for the delivering excellent standard deliverables in a commercially and technically demanding market sector. Developing new skills outside of your comfort zone. Presenting work both in writing and verbally to a range of audiences; being able to tailor delivery style and approach to meet the scenario. Coaching others, recognising their strengths, and encouraging them to take ownership of their personal development. Delegating in an effective and considered manner. Analysing complex ideas or proposals and building a range of meaningful recommendations. Developing industry expertise across the financial services sectors, and being commercial in applying new developments to client scenarios. Using data and insights to inform conclusions and support decision-making. Being enthusiastic to explore how new technologies can support our delivery and approach. Working as part of a team in a flexible and collegiate manner; holding yourself to high standards both in the quality of work and in the approach to work. Winning new work and growing client relationships. Being entrepreneurial in outlook. Taking responsibility for financial management of clients, and seeking to grow your own business with support from colleagues.
Apr 25, 2024
Full time
Our Financial Services Indirect Tax team is market leading, providing advisory, operational and compliance services to PwC's largest and most important clients. We advise across all aspects of indirect tax, with specialists in VAT, IPT, stamp taxes and environmental taxes. Our team is fueled by curious minds who work together to provide innovative solutions to navigate challenges, both locally and globally. As a member of the team you'll apply your tax technical and commercial skills as you lead workstreams and build relationships with a variety of clients across all parts of the Financial Services sectors. You will have the opportunity to develop your skills and build your network with global leaders in indirect tax, both within PwC and with our extensive client book. As part of the team you will experience unparalleled opportunities to work with industry leaders in winning and delivering complex and challenging assignments. If you are ready to further your career in indirect tax then this is the opportunity for you. We are keen to hear from confident and ambitious Indirect Tax specialists with a strong track record and a desire to work in a high-paced and rewarding environment. The role As a Manager you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution across the financial services sectors. This role will be to support continued business growth, and offers career progression for successful candidates that are able to perform to a high standard. Responsibilities for this role include but are not limited to: Being a key part of client teams, and taking day-to-day responsibility for the delivering excellent standard deliverables in a commercially and technically demanding market sector. Developing new skills outside of your comfort zone. Presenting work both in writing and verbally to a range of audiences; being able to tailor delivery style and approach to meet the scenario. Coaching others, recognising their strengths, and encouraging them to take ownership of their personal development. Delegating in an effective and considered manner. Analysing complex ideas or proposals and building a range of meaningful recommendations. Developing industry expertise across the financial services sectors, and being commercial in applying new developments to client scenarios. Using data and insights to inform conclusions and support decision-making. Being enthusiastic to explore how new technologies can support our delivery and approach. Working as part of a team in a flexible and collegiate manner; holding yourself to high standards both in the quality of work and in the approach to work. Winning new work and growing client relationships. Being entrepreneurial in outlook. Taking responsibility for financial management of clients, and seeking to grow your own business with support from colleagues.
ISD is an independent, non-profit organisation dedicated to safeguarding human rights and reversing the rising tide of polarisation, extremism and disinformation worldwide. Why work for ISD? ISD is not your ordinary think tank. We turn research into action that changes the world. Our insights don't gather dust on shelves - they power the fight to protect democracy and human rights on the front lines. We're committed to delivering real change, from the grassroots to the highest levels of global institutions. And we're looking for passionate individuals who share our commitment to making a difference. Join us and be part of an organisation that's making an impact. ISD's Guiding Principles of integrit y, collaboration,agility and courage define who we are as a team and an organisation. These principles reflect our culture and guide the way we work and the choices we make. Our benefits Flexible and remote working based on ISD's Time Principles of trust, communication and flexibility. 25 days annual leave plus 8 bank holidays. 1 week of additional paid time off over Christmas, outside of your annual leave entitlement. Additional paid time off for development. Sick pay and enhanced family friendly policies and compassionate leave. Company pension with 5% employer contribution. Annual personal development budget. Remote working budget. Employee Assistance Programme and dedicated counsellors for those working with potentially traumatic content. Inclusive wellbeing programme with regular wellbeing initiatives e.g. early finish on a Friday. Salary £75,000 - £90,000 per annum Location You may work from our office in central London, from home, or on a hybrid arrangement to suit you. Please note you will be required to attend the office occasionally for team meetings. Hours This is a full-timeposition, 40 hours per week. We are open to considering flexible working arrangements. Contract type Permanent Equality, Diversity and Inclusion ISD is committed to promoting diversity throughout its workforce and aims for its team to be truly representative of all sections of society. We make a concerted effort to ensure our workplace, employment policies and organisational culture creates an inclusive, positive and progressive environment in which all members of our team are treated with dignity and respect. For further information about this policy or our recruitment practices, please email . We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neuro-divergent people, carers, and people from diverse socio-economic backgrounds. The role The Senior Director of Project and International Operations is the most senior operational lead and sign-off on all ISD projects globally, reporting directly to and working in close collaboration with the COO and Executive Leadership Team. Key responsibilities include: Ensuring the effective delivery of ISD's project portfolio, to time and to budget, in accordance with all applicable donor and legislative obligations. Overseeing the development of ISD's funding pipeline, in coordination with the Directors of ISD's different programmatic workstreams and supported by the Senior Business Development Manager. Upholding and improving ISD operational policies and processes in the context of business development, to ensure all projects in the pipeline are operationally robust. Maintaining and improving ISD's policies, processes and infrastructure in order to successfully manage project operations. Overseeing the operational management of ISD's international footprint. To view a full job description, please click here . The ideal candidate The ideal candidate will have a minimum of 8 years' experience in a relevant operations and management role in a related field, experience developing and managing project budgets valued at £2m+ and a strong track record working with government, corporate and philanthropic donors internationally. They will have strong leadership, influencing and problem solvingskills and be able to lead by example and embody ISD's values and culture within this role. Please review our job description for essential criteria, and keep in mind that no candidate will meet every requirement in the advert. If your experience looks a little different from what we've identified, but you think you can bring value to the role, we'd love to hear from you. How to apply Please submit your application by Tuesday 30 April. ISD reserves the right to interview and appoint candidates prior to the advertised closing date. If you have any further questions about this vacancy or want to speak to a member of our recruitment team, please contact .
Apr 25, 2024
Full time
ISD is an independent, non-profit organisation dedicated to safeguarding human rights and reversing the rising tide of polarisation, extremism and disinformation worldwide. Why work for ISD? ISD is not your ordinary think tank. We turn research into action that changes the world. Our insights don't gather dust on shelves - they power the fight to protect democracy and human rights on the front lines. We're committed to delivering real change, from the grassroots to the highest levels of global institutions. And we're looking for passionate individuals who share our commitment to making a difference. Join us and be part of an organisation that's making an impact. ISD's Guiding Principles of integrit y, collaboration,agility and courage define who we are as a team and an organisation. These principles reflect our culture and guide the way we work and the choices we make. Our benefits Flexible and remote working based on ISD's Time Principles of trust, communication and flexibility. 25 days annual leave plus 8 bank holidays. 1 week of additional paid time off over Christmas, outside of your annual leave entitlement. Additional paid time off for development. Sick pay and enhanced family friendly policies and compassionate leave. Company pension with 5% employer contribution. Annual personal development budget. Remote working budget. Employee Assistance Programme and dedicated counsellors for those working with potentially traumatic content. Inclusive wellbeing programme with regular wellbeing initiatives e.g. early finish on a Friday. Salary £75,000 - £90,000 per annum Location You may work from our office in central London, from home, or on a hybrid arrangement to suit you. Please note you will be required to attend the office occasionally for team meetings. Hours This is a full-timeposition, 40 hours per week. We are open to considering flexible working arrangements. Contract type Permanent Equality, Diversity and Inclusion ISD is committed to promoting diversity throughout its workforce and aims for its team to be truly representative of all sections of society. We make a concerted effort to ensure our workplace, employment policies and organisational culture creates an inclusive, positive and progressive environment in which all members of our team are treated with dignity and respect. For further information about this policy or our recruitment practices, please email . We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neuro-divergent people, carers, and people from diverse socio-economic backgrounds. The role The Senior Director of Project and International Operations is the most senior operational lead and sign-off on all ISD projects globally, reporting directly to and working in close collaboration with the COO and Executive Leadership Team. Key responsibilities include: Ensuring the effective delivery of ISD's project portfolio, to time and to budget, in accordance with all applicable donor and legislative obligations. Overseeing the development of ISD's funding pipeline, in coordination with the Directors of ISD's different programmatic workstreams and supported by the Senior Business Development Manager. Upholding and improving ISD operational policies and processes in the context of business development, to ensure all projects in the pipeline are operationally robust. Maintaining and improving ISD's policies, processes and infrastructure in order to successfully manage project operations. Overseeing the operational management of ISD's international footprint. To view a full job description, please click here . The ideal candidate The ideal candidate will have a minimum of 8 years' experience in a relevant operations and management role in a related field, experience developing and managing project budgets valued at £2m+ and a strong track record working with government, corporate and philanthropic donors internationally. They will have strong leadership, influencing and problem solvingskills and be able to lead by example and embody ISD's values and culture within this role. Please review our job description for essential criteria, and keep in mind that no candidate will meet every requirement in the advert. If your experience looks a little different from what we've identified, but you think you can bring value to the role, we'd love to hear from you. How to apply Please submit your application by Tuesday 30 April. ISD reserves the right to interview and appoint candidates prior to the advertised closing date. If you have any further questions about this vacancy or want to speak to a member of our recruitment team, please contact .
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Assistant Kitchen Manager. We're independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family - you'll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of. Assistant Kitchen Manager So, if you're as passionate as we are about great pubs and would enjoy helping to create a warm welcoming atmosphere in a busy pub offering classic pub dishes and local events then you could be our next Assistant Kitchen Manager at our Classic Pubs concept, an important part of the McMullen Family. We can offer you A competitive salary An achievable bonus scheme Contracted 45 hours a week Shift flexibility Weekly pay Great live in accommodation - if required A share of gratuities 60% discounted meals when you are working 25% discount on food and 20% off drinks for you and your friends on your day off Fantastic training and career development through McMullen's GROW Programme if you wish to progress A step into a progressive Company who treat people as a name, not a number Full chef uniform Key Responsibilities of a Assistant Kitchen Manager Delivering the food concept to company standard and exceeding guest expectations All aspects of food stock control including ordering, deliveries, stock taking and control of wastage Supporting the Head Chef in the smooth running of the kitchen and deputising in their absence Training and developing the kitchen team so that they can reach their potential All aspects of Food Safety and Health & Safety compliance in accordance with the law and company policy Previous experience of working within a busy kitchen is essential. You must be keen to develop, willing to take on responsibility and remain calm under pressure. Salary: £29,927-£30,925 live out/£25,933 - £26,932 live in
Apr 25, 2024
Seasonal
If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Assistant Kitchen Manager. We're independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family - you'll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of. Assistant Kitchen Manager So, if you're as passionate as we are about great pubs and would enjoy helping to create a warm welcoming atmosphere in a busy pub offering classic pub dishes and local events then you could be our next Assistant Kitchen Manager at our Classic Pubs concept, an important part of the McMullen Family. We can offer you A competitive salary An achievable bonus scheme Contracted 45 hours a week Shift flexibility Weekly pay Great live in accommodation - if required A share of gratuities 60% discounted meals when you are working 25% discount on food and 20% off drinks for you and your friends on your day off Fantastic training and career development through McMullen's GROW Programme if you wish to progress A step into a progressive Company who treat people as a name, not a number Full chef uniform Key Responsibilities of a Assistant Kitchen Manager Delivering the food concept to company standard and exceeding guest expectations All aspects of food stock control including ordering, deliveries, stock taking and control of wastage Supporting the Head Chef in the smooth running of the kitchen and deputising in their absence Training and developing the kitchen team so that they can reach their potential All aspects of Food Safety and Health & Safety compliance in accordance with the law and company policy Previous experience of working within a busy kitchen is essential. You must be keen to develop, willing to take on responsibility and remain calm under pressure. Salary: £29,927-£30,925 live out/£25,933 - £26,932 live in
Senior Lifts Construction Manager (Major Projects London) page is loaded Senior Lifts Construction Manager (Major Projects London) Apply locations London time type Full time posted on Posted Yesterday job requisition id R Major Projects Senior Construction Manager role is to manage and control installation of individual units of a project through to completion and handover to client and maintenance under the guidance and leadership of the Project Manager. The Senior Construction Manager oversees and manages the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget. He/she acts as a KONE interface to customer representatives and other stakeholders throughout the full process. Responsibilities and key activities This section includes the responsibilities and key activities that the Major Projects Construction Manager is either accountable for, or responsible to execute. Responsibilities and key activities Site supervision process Accountable for the delivery of the installation project Accountable for Site Safety - zero accidents. Responsible for ensuring efficient management of environmental aspects of the installation (waste handling, hazardous material, minimization of travel) Accountable for the financial result of the project/assigned elevator where multiple Construction Managers are used on site Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and non KONE factory material suppliers Responsible for site preparations and follow-up of site readiness Responsible for preparation of the installation file/binder including: GA drawings, technical specification, program of works, site safety information, special instructions (source-project binder) and any other documentation related to the unit. Checking daily planning and administration of work permits to subcontractors, other trades and KONE operatives where required. Accountable for use of correct KONE installation methods and tooling throughout the installation Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to the Project Manager Responsible for maintaining project documentation Accountable for final testing of the equipment and handover to maintenance. To ensure a quality project is completed with zero defects. Customer and Sub-contractor Relationship management Accountable for customer satisfaction and quality of installation Accountable for sub-contractor quality and safety performance Develops and maintains a cordial and professional relationship with the sub-contractors To deliver customer satisfaction. People management / Leadership Accountable for people (site operatives) development, wellbeing and managing the performance of the team and individuals. Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team Skills and experience: Technical understanding Commercial awareness Leadership experience Experience from construction industry or elevator industry Good communication skills Good written and spoken English Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Private Medical Insurance, Travel Allowance, Bonus. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on Similar Jobs (5) Construction Manager (Major Projects London) locations London time type Full time posted on Posted Yesterday Construction Manager, Major Projects locations London time type Full time posted on Posted 30+ Days Ago Trained Lift Installer- Major Projects locations London time type Full time posted on Posted 30+ Days Ago Did you know KONE moves over one billion people every day? In 2022, we had annual net sales of EUR 10.9 billion. We employ over 63,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Apr 25, 2024
Full time
Senior Lifts Construction Manager (Major Projects London) page is loaded Senior Lifts Construction Manager (Major Projects London) Apply locations London time type Full time posted on Posted Yesterday job requisition id R Major Projects Senior Construction Manager role is to manage and control installation of individual units of a project through to completion and handover to client and maintenance under the guidance and leadership of the Project Manager. The Senior Construction Manager oversees and manages the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget. He/she acts as a KONE interface to customer representatives and other stakeholders throughout the full process. Responsibilities and key activities This section includes the responsibilities and key activities that the Major Projects Construction Manager is either accountable for, or responsible to execute. Responsibilities and key activities Site supervision process Accountable for the delivery of the installation project Accountable for Site Safety - zero accidents. Responsible for ensuring efficient management of environmental aspects of the installation (waste handling, hazardous material, minimization of travel) Accountable for the financial result of the project/assigned elevator where multiple Construction Managers are used on site Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and non KONE factory material suppliers Responsible for site preparations and follow-up of site readiness Responsible for preparation of the installation file/binder including: GA drawings, technical specification, program of works, site safety information, special instructions (source-project binder) and any other documentation related to the unit. Checking daily planning and administration of work permits to subcontractors, other trades and KONE operatives where required. Accountable for use of correct KONE installation methods and tooling throughout the installation Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to the Project Manager Responsible for maintaining project documentation Accountable for final testing of the equipment and handover to maintenance. To ensure a quality project is completed with zero defects. Customer and Sub-contractor Relationship management Accountable for customer satisfaction and quality of installation Accountable for sub-contractor quality and safety performance Develops and maintains a cordial and professional relationship with the sub-contractors To deliver customer satisfaction. People management / Leadership Accountable for people (site operatives) development, wellbeing and managing the performance of the team and individuals. Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team Skills and experience: Technical understanding Commercial awareness Leadership experience Experience from construction industry or elevator industry Good communication skills Good written and spoken English Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Private Medical Insurance, Travel Allowance, Bonus. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on Similar Jobs (5) Construction Manager (Major Projects London) locations London time type Full time posted on Posted Yesterday Construction Manager, Major Projects locations London time type Full time posted on Posted 30+ Days Ago Trained Lift Installer- Major Projects locations London time type Full time posted on Posted 30+ Days Ago Did you know KONE moves over one billion people every day? In 2022, we had annual net sales of EUR 10.9 billion. We employ over 63,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Berry Recruitment are looking for a Property Manager to work for a Property Management Company that specialise in block and estate management in Hampshire and surrounding areas. This is a full time role working Monday to Friday and based in Lower Upham (Winchester). Salary is 27,000 with an increase to 28,000 after probation completion. Please note for this role you will need a driving licence and access to a car due to site visits and company meetings. The main purpose of this role is to provide a fully efficient and professional management service to a portfolio of residential developments. Main Duties: Successfully manage a portfolio of properties to an agreed standard for all clients Obtain up to date knowledge of legislation and any other relevant guidance in order to provide a high standard of compliance Organising routine maintenance and liaising with contractors to ensure their work is carried out to a high standard Regular site visits and property inspections, including travel to London Co-ordinating, attending and chairing client meetings (Lieu time will be rewarded for meetings held outside of normal business hours) Covering an emergency out of hours telephone line on a frequent basis and dealing with any urgent enquiries outside of normal business hours Manage all services with due regard to costs Ensure expenditure is kept within the agreed annual budget allocation Candidate Requirements: IT literate including experience with Microsoft Office Ability to work independently as well as part of a team Attention to detail Strong customer service Driving license and access to a car Experience within a similar role is desirable Company Benefits: 20 days annual leave + bank holidays (additional 1 day is rewarded per year of service maximum 5 years) Bonus scheme Company pension scheme Home working option at the Property Team Manager's discretion Exclusive savings on entertainment, travel, shopping, restaurants and fitness Please APPLY NOW or contact Rachael at the Southampton office! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 25, 2024
Full time
Berry Recruitment are looking for a Property Manager to work for a Property Management Company that specialise in block and estate management in Hampshire and surrounding areas. This is a full time role working Monday to Friday and based in Lower Upham (Winchester). Salary is 27,000 with an increase to 28,000 after probation completion. Please note for this role you will need a driving licence and access to a car due to site visits and company meetings. The main purpose of this role is to provide a fully efficient and professional management service to a portfolio of residential developments. Main Duties: Successfully manage a portfolio of properties to an agreed standard for all clients Obtain up to date knowledge of legislation and any other relevant guidance in order to provide a high standard of compliance Organising routine maintenance and liaising with contractors to ensure their work is carried out to a high standard Regular site visits and property inspections, including travel to London Co-ordinating, attending and chairing client meetings (Lieu time will be rewarded for meetings held outside of normal business hours) Covering an emergency out of hours telephone line on a frequent basis and dealing with any urgent enquiries outside of normal business hours Manage all services with due regard to costs Ensure expenditure is kept within the agreed annual budget allocation Candidate Requirements: IT literate including experience with Microsoft Office Ability to work independently as well as part of a team Attention to detail Strong customer service Driving license and access to a car Experience within a similar role is desirable Company Benefits: 20 days annual leave + bank holidays (additional 1 day is rewarded per year of service maximum 5 years) Bonus scheme Company pension scheme Home working option at the Property Team Manager's discretion Exclusive savings on entertainment, travel, shopping, restaurants and fitness Please APPLY NOW or contact Rachael at the Southampton office! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Job Title: Property Manager Contract: Full time & Permanent; 37.5 hours per week Location: Surrey / Hybrid £Competitive Salary + £4,320 car allowance, mileage + excellent benefits! Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office support departments, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. You'll be working alongside a great team of property management professionals, led by a highly experienced senior management team. This is a great career opportunity to join a large, national managing agent with organic portfolio growth. What will you be doing? A home-based role, you'll be conveniently located to conduct site visits, AGM's and manage your developments located across Surrey. You'll also have team working days at our Hoddesdon Head Office approximately once a week, usually on a Thursday. This mixed residential portfolio of 20 schemes has been very well managed by one of our longstanding and highly experienced property managers who will be taking responsibility for a new portfolio within RMG, so you will also benefit from a good handover! The portfolio is approximately 75/25 ratio of apartments and houses with a large proportion of RMC clients. Carry out services required in accordance with the lease. Monitor the services in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget and monitor the collection of service charges to fund necessary works, liaising with our specialist departments as required. Manage and carry out the meetings with the RMC Directors, Residents association, developers etc in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant. Maintain key relationships both internally and externally. Ensure full documented audit trail for site visits; meetings (formal and informal) are completed. Ensure maintenance is identified and carried out as promptly as possible to cut down risk of further damage. Ensure all consultation procedures are followed. Review lease requirements for major works. Ensure section 20 notices are served and a major works programme is in place. What are we looking for? Block Property Management experience ATPI/AIRPM qualification The ability to understand leases, service charge budgeting and associated legislation Excellent organisational skills Confident and customer centric mindset Strong communication skills with the ability to build and maintain relationships A full UK driving licence and own car What do we offer? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: Car allowance of £4320 per annum, plus mileage 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us! Ability to accrue 2 additional days holiday (subject to criteria) Life Assurance - 4 x basic salary Generous pension scheme with contributions matched up to 7% Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more! Company performance related bonus Employee Referral scheme with rewards up to £1,000 per referral Free and confidential access to Employee Assistance Programme Monthly employee wellbeing initiatives Corporate Social Responsibility events throughout the year Two paid volunteer days per year Free On-site parking available Hybrid / flexible working Company Equipment to support your remote working - mobile phone, laptop etc We really like to support our employees to develop in their career, so we provide Sponsorship for study and professional qualifications such as IRPM, AAT, CIMA, ACCA and give up to 5 study days. We'll also pay your annual professional subscriptions. Exclusive access to MSc. Property Management & Investment - De Montfort University, should you wish to continue your professional education further. And more With ongoing business growth, we have a variety of career opportunities so if this role isn't quite what you're looking for, please visit RMG Careers on our website or get in touch to discuss other opportunities. About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 140,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.
Apr 25, 2024
Full time
Job Title: Property Manager Contract: Full time & Permanent; 37.5 hours per week Location: Surrey / Hybrid £Competitive Salary + £4,320 car allowance, mileage + excellent benefits! Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office support departments, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. You'll be working alongside a great team of property management professionals, led by a highly experienced senior management team. This is a great career opportunity to join a large, national managing agent with organic portfolio growth. What will you be doing? A home-based role, you'll be conveniently located to conduct site visits, AGM's and manage your developments located across Surrey. You'll also have team working days at our Hoddesdon Head Office approximately once a week, usually on a Thursday. This mixed residential portfolio of 20 schemes has been very well managed by one of our longstanding and highly experienced property managers who will be taking responsibility for a new portfolio within RMG, so you will also benefit from a good handover! The portfolio is approximately 75/25 ratio of apartments and houses with a large proportion of RMC clients. Carry out services required in accordance with the lease. Monitor the services in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget and monitor the collection of service charges to fund necessary works, liaising with our specialist departments as required. Manage and carry out the meetings with the RMC Directors, Residents association, developers etc in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant. Maintain key relationships both internally and externally. Ensure full documented audit trail for site visits; meetings (formal and informal) are completed. Ensure maintenance is identified and carried out as promptly as possible to cut down risk of further damage. Ensure all consultation procedures are followed. Review lease requirements for major works. Ensure section 20 notices are served and a major works programme is in place. What are we looking for? Block Property Management experience ATPI/AIRPM qualification The ability to understand leases, service charge budgeting and associated legislation Excellent organisational skills Confident and customer centric mindset Strong communication skills with the ability to build and maintain relationships A full UK driving licence and own car What do we offer? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: Car allowance of £4320 per annum, plus mileage 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us! Ability to accrue 2 additional days holiday (subject to criteria) Life Assurance - 4 x basic salary Generous pension scheme with contributions matched up to 7% Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more! Company performance related bonus Employee Referral scheme with rewards up to £1,000 per referral Free and confidential access to Employee Assistance Programme Monthly employee wellbeing initiatives Corporate Social Responsibility events throughout the year Two paid volunteer days per year Free On-site parking available Hybrid / flexible working Company Equipment to support your remote working - mobile phone, laptop etc We really like to support our employees to develop in their career, so we provide Sponsorship for study and professional qualifications such as IRPM, AAT, CIMA, ACCA and give up to 5 study days. We'll also pay your annual professional subscriptions. Exclusive access to MSc. Property Management & Investment - De Montfort University, should you wish to continue your professional education further. And more With ongoing business growth, we have a variety of career opportunities so if this role isn't quite what you're looking for, please visit RMG Careers on our website or get in touch to discuss other opportunities. About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 140,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.
SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products. We are currently looking to recruit a Brand Manager Kestral Construction Products who will develop and implement an overall business strategy for the brand which is aligned with the Branch Strategy, and which provides for sustained growth and long-term profitability within Construction Accessories. The successful applicant will lead the Kestral Construction Products business within the Branch. The Brand Manager will be responsible for the day-to-day running of the KCP Sales Team, Sales Budget, Portfolio of Key Accounts and Stock Profile. What does the role involve? As the Brand Manager you will work closely with all members of the Brand and wider Branch team in order to establish and maintain the highest levels of customer service, and provide leadership, coaching and motivation of all team members. Ensure that clear objectives and standards are set and development and training needs are reviewed at least annually as a minimum performance standard for all staff, and that review mechanisms are in place to monitor performance against targets and objectives and to make necessary adjustments as appropriate.You will also be required to set direction for sales activities within the Brand team, recognising and accessing new markets or new product areas and maintaining long term profitability by tracking, anticipating and remaining ahead of competitors. Take responsibly for maintaining stock levels within the Brand, ensuring that products can be sourced at optimum levels in order to achieve maximum profitability for the site, whilst at the same time enabling the brand to offer the quality and range of products required by the customer base.You will manage the stock profile to maintain required levels to service current and future business, you will liaise with material Suppliers and Warehouse team to co-ordinate all KCP stock levels Also, to ensure that all stock levels are maintained and do not fall below the agreed figures.You will personally manage relationships with key customers and suppliers, "negotiating" and "partnering" to add value and win major projects and contracts. Maintain positive relationships with customers and suppliers and manage stock, pricing policy and margin to generate maximum profitability for the brand. Finally, you will engender a culture within the branch which generates profit whilst recognising and promoting the absolute importance of health and safety, environmentally responsible behaviour, the highest standards of business ethics and compliance with corporate requirements. The successful candidate will require: • Have a proven track record of success in a similar role and experience within the construction products industry ideally gained in the local area.• Previous experience within the specialist concrete repair and waterproofing products sector. • Understanding of Cost to Serve and the ability to identify service improvements. • Strong communication skills and confidence to work with senior management as well as relate to the operators within the branch.• Excellent analytical, interpersonal, influencing and communication skills.• Commercial awareness of overall business performance as well as Brand performance.• A strong Customer Focus (both internal and external) and a commitment to quality, excellence, and continuous improvement, are able to prove results with KPI's.• Previous exposure to a broad range of business issues and operational issues, coupled with the ability to deal with a heavy volume of work and exercise judgment through evaluation and analysis. • The ability to spot further opportunities and make a linkage between your activities and capabilities and the needs of the business. In return we offer: • Highly Competitive salary with annual pay award • 25 days holiday + 8 bank holidays. Company closed during Christmas period• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
Apr 25, 2024
Full time
SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products. We are currently looking to recruit a Brand Manager Kestral Construction Products who will develop and implement an overall business strategy for the brand which is aligned with the Branch Strategy, and which provides for sustained growth and long-term profitability within Construction Accessories. The successful applicant will lead the Kestral Construction Products business within the Branch. The Brand Manager will be responsible for the day-to-day running of the KCP Sales Team, Sales Budget, Portfolio of Key Accounts and Stock Profile. What does the role involve? As the Brand Manager you will work closely with all members of the Brand and wider Branch team in order to establish and maintain the highest levels of customer service, and provide leadership, coaching and motivation of all team members. Ensure that clear objectives and standards are set and development and training needs are reviewed at least annually as a minimum performance standard for all staff, and that review mechanisms are in place to monitor performance against targets and objectives and to make necessary adjustments as appropriate.You will also be required to set direction for sales activities within the Brand team, recognising and accessing new markets or new product areas and maintaining long term profitability by tracking, anticipating and remaining ahead of competitors. Take responsibly for maintaining stock levels within the Brand, ensuring that products can be sourced at optimum levels in order to achieve maximum profitability for the site, whilst at the same time enabling the brand to offer the quality and range of products required by the customer base.You will manage the stock profile to maintain required levels to service current and future business, you will liaise with material Suppliers and Warehouse team to co-ordinate all KCP stock levels Also, to ensure that all stock levels are maintained and do not fall below the agreed figures.You will personally manage relationships with key customers and suppliers, "negotiating" and "partnering" to add value and win major projects and contracts. Maintain positive relationships with customers and suppliers and manage stock, pricing policy and margin to generate maximum profitability for the brand. Finally, you will engender a culture within the branch which generates profit whilst recognising and promoting the absolute importance of health and safety, environmentally responsible behaviour, the highest standards of business ethics and compliance with corporate requirements. The successful candidate will require: • Have a proven track record of success in a similar role and experience within the construction products industry ideally gained in the local area.• Previous experience within the specialist concrete repair and waterproofing products sector. • Understanding of Cost to Serve and the ability to identify service improvements. • Strong communication skills and confidence to work with senior management as well as relate to the operators within the branch.• Excellent analytical, interpersonal, influencing and communication skills.• Commercial awareness of overall business performance as well as Brand performance.• A strong Customer Focus (both internal and external) and a commitment to quality, excellence, and continuous improvement, are able to prove results with KPI's.• Previous exposure to a broad range of business issues and operational issues, coupled with the ability to deal with a heavy volume of work and exercise judgment through evaluation and analysis. • The ability to spot further opportunities and make a linkage between your activities and capabilities and the needs of the business. In return we offer: • Highly Competitive salary with annual pay award • 25 days holiday + 8 bank holidays. Company closed during Christmas period• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal• Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.