Microsoft Dynamics 365 CE/ CRM Consultant Job Description I am actively representing one of the UK's leading suppliers of Dynamics 365, as they look to add to their award winning practice with a functional consultant, specialising within Dynamics 365 CE/ CRM. My client is offering brilliant opportunity for an experienced consultant to add to their project experience on fresh, greenfield D365 CE implementations across the UK, with a host of interesting, enterprise level customers. My client offers a modern and forward thinking approach to the partner implementation consultancy model, with employee and customer centricity at the heart of what they do. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. Role & Responsibilities Project analysis, requirement gathering and design - conducting client workshop's and developing functional design documentation Hands on within the functional configuration and user acceptance testing of newly designed features and development Supporting customers in training key users and overseeing go-live to ensure a smooth transition onto their new D365 CE platform Skills & Qualifications A proven track record in Dynamics CRM/ D365 CE implementation, across multiple projects (end user project experience will be considered) Understanding across marketing, field service or portals a distinct advantage End to end functional implementation cycle expertise Methodical and collaborative approach, with the ability to work effectively within a team or independently Strong communication skills, written and verbal, with a confident approach to customer interation and stakeholder management Benefits A competitive base salary (experience dependant), fully expensed travel, and company bonus structure Attractive company benefits package including pension, private healthcare, life assurance and 25 days holiday Excellent training/ professional development openings A collaborative team environment, and a forward thinking approach to project delivery A strong pipeline of Dynamics 365 CE projects, across a range of industry sectors Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.or via email
Apr 19, 2024
Full time
Microsoft Dynamics 365 CE/ CRM Consultant Job Description I am actively representing one of the UK's leading suppliers of Dynamics 365, as they look to add to their award winning practice with a functional consultant, specialising within Dynamics 365 CE/ CRM. My client is offering brilliant opportunity for an experienced consultant to add to their project experience on fresh, greenfield D365 CE implementations across the UK, with a host of interesting, enterprise level customers. My client offers a modern and forward thinking approach to the partner implementation consultancy model, with employee and customer centricity at the heart of what they do. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. Role & Responsibilities Project analysis, requirement gathering and design - conducting client workshop's and developing functional design documentation Hands on within the functional configuration and user acceptance testing of newly designed features and development Supporting customers in training key users and overseeing go-live to ensure a smooth transition onto their new D365 CE platform Skills & Qualifications A proven track record in Dynamics CRM/ D365 CE implementation, across multiple projects (end user project experience will be considered) Understanding across marketing, field service or portals a distinct advantage End to end functional implementation cycle expertise Methodical and collaborative approach, with the ability to work effectively within a team or independently Strong communication skills, written and verbal, with a confident approach to customer interation and stakeholder management Benefits A competitive base salary (experience dependant), fully expensed travel, and company bonus structure Attractive company benefits package including pension, private healthcare, life assurance and 25 days holiday Excellent training/ professional development openings A collaborative team environment, and a forward thinking approach to project delivery A strong pipeline of Dynamics 365 CE projects, across a range of industry sectors Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 CE/ CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 CE/ CRM team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 CE/ CRM market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/ CRM market, please contact me ASAP.or via email
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Role Purpose: As a Business Development Director at IHG you will play a pivotal role in managing and coordinating our sales, marketing and new business teams, driving our growth strategies, identifying new business opportunities, and fostering key partnerships. Key Tasks and Responsibilities: Develop and implement strategic plans to expand the company's customer base and market presence. Manage our customer/ leads/ pipeline and create, maintain and manage databases - ensure a long-term plan for sales database through suitable software platform/ CRM approach. Lead the business development team to achieve ambitious sales targets and revenue goals. Ensure our business development is structured to meet our sales and strategic growth targets and assist in recruiting talented staff to fill international sales and business development positions. Identify and nurture relationships with potential clients, and work with COO and CEO negotiating contracts and closing deals worldwide. Initiate and chair regular new business meetings providing monthly reports for COO and Board Liaise with UKEF, lending banks, government officials, Dept of Business & Trade (DBT), overseas government representatives including Ambassadors and High Commissioners and other stakeholders. Liaise with IHG's Marketing Director re IHG's marketing, websites, social media, brochures and presentations. Attend and host events e.g. IHG stand at Arab Health, Diplomat Breakfasts etc Identify funding mechanisms, budgets, and assist to close contracts with new clients. Conduct market research to identify emerging trends and opportunities for innovation. Keep current with the UKEF, DBT and NHS including attending events, webinars and roadshows. Develop strategic and collaborative relationships with key NHS contacts and Healthcare England. Ensure a collaborative cross-functional approach with IHG personnel including IHG Medical Advisory Board, marketing, product development, and other teams to ensure alignment in execution of business strategies. Provide insights and recommendations to senior management based on market analysis and business performance metrics. Monitor industry changes and competitor activity to adapt strategies accordingly. Analyse competitor data and performance across healthcare sectors. Policies and Procedures : Adhere to all company and departmental policy and procedure. Comply with statutory and company health and safety policies. Attend weekly/monthly departmental meetings as required. Ensure annual appraisals, job chats and job reviews are completed in line with company policy. Attend meetings and training as required. Ensure regular and appropriate communication with other departments to maintain a courteous and professional relationship. Undertake any other reasonable tasks allocated by the Senior Management. Key Skills: Bachelor's degree in Business Administration, Marketing, or related field; MBA or equivalent preferred. Proven track record of successful global business development, sales, or related experience within the healthcare consultancy, management and capital projects sector. Healthcare knowledge preferred and advantageous but not essential for the right candidate. Innovative approach bringing a unique approach per project/ lead. Strong leadership skills with the ability to motivate and guide a high-performing team. Exceptional communication, negotiation, and presentation abilities. Strategic thinker with the capacity to analyse complex data and make informed decisions. Demonstrated ability to build and maintain strong relationships with clients and partners. Willingness to frequently travel for work. Fluency in a 2 nd language (preferably Spanish, French or Arabic) would be preferred. This job description covers the main objectives, responsibilities, and authorities of this position at present. Where necessary, changes may be made from time to time involving like or integrated work.
Apr 18, 2024
Full time
Role Purpose: As a Business Development Director at IHG you will play a pivotal role in managing and coordinating our sales, marketing and new business teams, driving our growth strategies, identifying new business opportunities, and fostering key partnerships. Key Tasks and Responsibilities: Develop and implement strategic plans to expand the company's customer base and market presence. Manage our customer/ leads/ pipeline and create, maintain and manage databases - ensure a long-term plan for sales database through suitable software platform/ CRM approach. Lead the business development team to achieve ambitious sales targets and revenue goals. Ensure our business development is structured to meet our sales and strategic growth targets and assist in recruiting talented staff to fill international sales and business development positions. Identify and nurture relationships with potential clients, and work with COO and CEO negotiating contracts and closing deals worldwide. Initiate and chair regular new business meetings providing monthly reports for COO and Board Liaise with UKEF, lending banks, government officials, Dept of Business & Trade (DBT), overseas government representatives including Ambassadors and High Commissioners and other stakeholders. Liaise with IHG's Marketing Director re IHG's marketing, websites, social media, brochures and presentations. Attend and host events e.g. IHG stand at Arab Health, Diplomat Breakfasts etc Identify funding mechanisms, budgets, and assist to close contracts with new clients. Conduct market research to identify emerging trends and opportunities for innovation. Keep current with the UKEF, DBT and NHS including attending events, webinars and roadshows. Develop strategic and collaborative relationships with key NHS contacts and Healthcare England. Ensure a collaborative cross-functional approach with IHG personnel including IHG Medical Advisory Board, marketing, product development, and other teams to ensure alignment in execution of business strategies. Provide insights and recommendations to senior management based on market analysis and business performance metrics. Monitor industry changes and competitor activity to adapt strategies accordingly. Analyse competitor data and performance across healthcare sectors. Policies and Procedures : Adhere to all company and departmental policy and procedure. Comply with statutory and company health and safety policies. Attend weekly/monthly departmental meetings as required. Ensure annual appraisals, job chats and job reviews are completed in line with company policy. Attend meetings and training as required. Ensure regular and appropriate communication with other departments to maintain a courteous and professional relationship. Undertake any other reasonable tasks allocated by the Senior Management. Key Skills: Bachelor's degree in Business Administration, Marketing, or related field; MBA or equivalent preferred. Proven track record of successful global business development, sales, or related experience within the healthcare consultancy, management and capital projects sector. Healthcare knowledge preferred and advantageous but not essential for the right candidate. Innovative approach bringing a unique approach per project/ lead. Strong leadership skills with the ability to motivate and guide a high-performing team. Exceptional communication, negotiation, and presentation abilities. Strategic thinker with the capacity to analyse complex data and make informed decisions. Demonstrated ability to build and maintain strong relationships with clients and partners. Willingness to frequently travel for work. Fluency in a 2 nd language (preferably Spanish, French or Arabic) would be preferred. This job description covers the main objectives, responsibilities, and authorities of this position at present. Where necessary, changes may be made from time to time involving like or integrated work.
Sales Administrator Monday to Friday (08:00 - 17:00) £22,000 - £25,000 Office based, Coventry We are currently seeking a motivated Sales Administrator to join a leading construction business in Coventry. Key Responsibilities: Efficiently manage sales enquiries from inception to initial meetings and surveys, gathering all relevant information to inform next steps. Capture relevant data accurately and maintain CRM systems to ensure they are up-to-date. Follow up on quotes to maximize conversion rates, and revisit lapsed accounts to reengage Maintain correspondence with potential customers and sit Teams meetings with prospects Support the growth aspirations of the business by contributing to sales targets and objectives. Manage a varied workload with conflicting deadlines and multiple simultaneous tasks effectively. Maintain CRM systems, including inputting data, record-keeping, task processing, diary management, and producing sales reports as required. Possess excellent telephone etiquette, confidently controlling conversations to deliver exemplary customer service. Thrive in a fast-paced, cross-functional environment, maintaining a strong attention to detail. Process quotes and orders Requirements: Previous experience in an administrative role, preferably within the construction sector. Exceptional written and verbal communication skills, with the ability to present data clearly and concisely to both internal and external stakeholders. Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Apr 17, 2024
Full time
Sales Administrator Monday to Friday (08:00 - 17:00) £22,000 - £25,000 Office based, Coventry We are currently seeking a motivated Sales Administrator to join a leading construction business in Coventry. Key Responsibilities: Efficiently manage sales enquiries from inception to initial meetings and surveys, gathering all relevant information to inform next steps. Capture relevant data accurately and maintain CRM systems to ensure they are up-to-date. Follow up on quotes to maximize conversion rates, and revisit lapsed accounts to reengage Maintain correspondence with potential customers and sit Teams meetings with prospects Support the growth aspirations of the business by contributing to sales targets and objectives. Manage a varied workload with conflicting deadlines and multiple simultaneous tasks effectively. Maintain CRM systems, including inputting data, record-keeping, task processing, diary management, and producing sales reports as required. Possess excellent telephone etiquette, confidently controlling conversations to deliver exemplary customer service. Thrive in a fast-paced, cross-functional environment, maintaining a strong attention to detail. Process quotes and orders Requirements: Previous experience in an administrative role, preferably within the construction sector. Exceptional written and verbal communication skills, with the ability to present data clearly and concisely to both internal and external stakeholders. Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: 30,000 - 40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of 30,000 - 40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Apr 17, 2024
Full time
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: 30,000 - 40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of 30,000 - 40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of £30,000 - £40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Apr 16, 2024
Full time
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of £30,000 - £40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation. To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: Able to assess an employee's functionality and produce a quality report within the allocated timeframe. To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Assist where required with potential new business and Relationship Management requirements where a clinical input is required. To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times. Ability to communicate with all colleagues (management, administrative and clinical) at all levels and demonstrate good interpersonal skills. Essential skills and Competencies Either a specialist degree or a Diploma in Occupational Health. Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). Currently practising Occupational Health work. Able to demonstrate a high level of accuracy and attention to detail. Excellent written and communication skills. Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. Excellent written and communication skills. Proven experience in working towards KPIs and SLAs. Ability to work as part of a busy team. Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits Profit Share Scheme 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday PerkBox Discounts Christmas Bonus after 3 years Social Events Throughout Year Contributory Pension Scheme Private Health Insurance after 5 years P(phone number removed)LS3R10 INDFIR
Apr 16, 2024
Full time
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation. To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: Able to assess an employee's functionality and produce a quality report within the allocated timeframe. To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Assist where required with potential new business and Relationship Management requirements where a clinical input is required. To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times. Ability to communicate with all colleagues (management, administrative and clinical) at all levels and demonstrate good interpersonal skills. Essential skills and Competencies Either a specialist degree or a Diploma in Occupational Health. Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). Currently practising Occupational Health work. Able to demonstrate a high level of accuracy and attention to detail. Excellent written and communication skills. Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. Excellent written and communication skills. Proven experience in working towards KPIs and SLAs. Ability to work as part of a busy team. Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits Profit Share Scheme 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday PerkBox Discounts Christmas Bonus after 3 years Social Events Throughout Year Contributory Pension Scheme Private Health Insurance after 5 years P(phone number removed)LS3R10 INDFIR
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation. To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: Able to assess an employee's functionality and produce a quality report within the allocated timeframe. To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Assist where required with potential new business and Relationship Management requirements where a clinical input is required. To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times. Ability to communicate with all colleagues (management, administrative and clinical) at all levels and demonstrate good interpersonal skills. Essential skills and Competencies Either a specialist degree or a Diploma in Occupational Health. Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). Currently practising Occupational Health work. Able to demonstrate a high level of accuracy and attention to detail. Excellent written and communication skills. Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. Excellent written and communication skills. Proven experience in working towards KPIs and SLAs. Ability to work as part of a busy team. Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits Profit Share Scheme 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday PerkBox Discounts Christmas Bonus after 3 years Social Events Throughout Year Contributory Pension Scheme Private Health Insurance after 5 years P(phone number removed)LS2R9 INDFIR
Apr 16, 2024
Full time
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation. To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: Able to assess an employee's functionality and produce a quality report within the allocated timeframe. To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Assist where required with potential new business and Relationship Management requirements where a clinical input is required. To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times. Ability to communicate with all colleagues (management, administrative and clinical) at all levels and demonstrate good interpersonal skills. Essential skills and Competencies Either a specialist degree or a Diploma in Occupational Health. Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). Currently practising Occupational Health work. Able to demonstrate a high level of accuracy and attention to detail. Excellent written and communication skills. Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. Excellent written and communication skills. Proven experience in working towards KPIs and SLAs. Ability to work as part of a busy team. Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits Profit Share Scheme 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday PerkBox Discounts Christmas Bonus after 3 years Social Events Throughout Year Contributory Pension Scheme Private Health Insurance after 5 years P(phone number removed)LS2R9 INDFIR
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation. To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: Able to assess an employee's functionality and produce a quality report within the allocated timeframe. To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Assist where required with potential new business and Relationship Management requirements where a clinical input is required. To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times. Ability to communicate with all colleagues (management, administrative and clinical) at all levels and demonstrate good interpersonal skills. Essential skills and Competencies Either a specialist degree or a Diploma in Occupational Health. Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). Currently practising Occupational Health work. Able to demonstrate a high level of accuracy and attention to detail. Excellent written and communication skills. Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. Excellent written and communication skills. Proven experience in working towards KPIs and SLAs. Ability to work as part of a busy team. Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits Profit Share Scheme 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday PerkBox Discounts Christmas Bonus after 3 years Social Events Throughout Year Contributory Pension Scheme Private Health Insurance after 5 years P(phone number removed)LS1R8 INDFIR
Apr 16, 2024
Full time
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Occupational Health Advisor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. The Occupational Health Advisor (OHA) provide professional medical advice to employers and employees about health and work issues and ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction. A requirement of the role may also involve work outside of the organisation with key existing and potential clients and continue to support our client base whilst maintaining the profile and reputation of the organisation. To produce Occupational Health (OH) reports that meet service level standards, quality audit criteria and individual key performance indicators (KPIs) of 5 OH consultations per working day for a fully qualified OHA. Full details of KPIs will be provided separately. The report must answer all the questions requested by the client on the management referral form, provide a clinical opinion, advice and recommendations on which the referring manager can progress the case forward accordingly. Day to Day Responsibilities: Able to assess an employee's functionality and produce a quality report within the allocated timeframe. To provide advice/support to employers on complex matters which facilitate an employee's rehabilitation back to work after a period of sick leave. To ensure the Occupational Health service delivery and co-ordination of administration processes, are implemented accordingly. Ensure operational efficiency of the Occupational Health function by completing the full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow up calls, report triage that have been allocated to you. Assist where required with potential new business and Relationship Management requirements where a clinical input is required. To attend client meetings, which may involve UK travel, accompanying the Relationship Managers as required. The ability to build good working relationships to ensure that we maintain an excellent reputation within the Occupational Health field. Responding to client queries in a timely manner with the overall aim of achieving a satisfactory solution or clarification where required - Complete work within the relevant service level agreement (SLA). Attendance at Occupational Health team meetings as required, which will include taking part in presentations to ensure that current information and knowledge is shared with your team members to support continued professional development. Able to demonstrate a high level of accuracy and attention to detail, with all written work and entry on to the CRM system so accurate records are maintained at all times. Adhere to ISO approved policies and procedures to ensure that quality and compliance is maintained at all times. Ability to communicate with all colleagues (management, administrative and clinical) at all levels and demonstrate good interpersonal skills. Essential skills and Competencies Either a specialist degree or a Diploma in Occupational Health. Current Licence (preferably Part 3 of Register) with the Nursing and Midwifery Council (NMC). Currently practising Occupational Health work. Able to demonstrate a high level of accuracy and attention to detail. Excellent written and communication skills. Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner especially prior to any period of annual leave. Desirable skills and Competencies Have proven experience of Microsoft Office (Word, Excel and PowerPoint) and have proficient IT skills. Excellent written and communication skills. Proven experience in working towards KPIs and SLAs. Ability to work as part of a busy team. Have proven experience in working with Occupational Health referrals and experience from a variety of organisations. Benefits Profit Share Scheme 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday PerkBox Discounts Christmas Bonus after 3 years Social Events Throughout Year Contributory Pension Scheme Private Health Insurance after 5 years P(phone number removed)LS1R8 INDFIR
NN1 Personnel are seeking a highly motivated and results-driven Business Development Executive on behalf of our client based in Northamptonshie. As a Business Development Executive, you will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. Duties Research and identify potential clients and market segments. Develop and implement strategies to attract new clients and expand business opportunities. Build and maintain strong relationships with existing clients Conduct sales presentations and negotiate contracts Collaborate with cross-functional teams to ensure client satisfaction Stay up-to-date with industry trends and competitor activities Qualifications Proven experience in business development or sales role within the courier sector Strong communication and negotiation skills Ability to build rapport and maintain long-term client relationships Excellent problem-solving and decision-making abilities Self-motivated with a strong drive for results Proficiency in software applications, including Salesforce or similar CRM systems What we offer Competive salary based on experiance Phone and Laptop Car allowance or Company car Uncapped commisson structure Monday - Friday - 09:00 - 17:00 20 days Holiday + BH If you are a dynamic individual with a passion for driving business growth, we invite you to apply for the position of Business Development Executive. Join our team and contribute to our continued success! Company car options rewieved after 3 months Job Types: Full-time, Permanent Salary: Up to 40,000.00 per year Benefits: Company pension On-site parking Experience: Logistics sales: 1 year (preferred) Business development: 2 years (preferred)
Apr 16, 2024
Full time
NN1 Personnel are seeking a highly motivated and results-driven Business Development Executive on behalf of our client based in Northamptonshie. As a Business Development Executive, you will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. Duties Research and identify potential clients and market segments. Develop and implement strategies to attract new clients and expand business opportunities. Build and maintain strong relationships with existing clients Conduct sales presentations and negotiate contracts Collaborate with cross-functional teams to ensure client satisfaction Stay up-to-date with industry trends and competitor activities Qualifications Proven experience in business development or sales role within the courier sector Strong communication and negotiation skills Ability to build rapport and maintain long-term client relationships Excellent problem-solving and decision-making abilities Self-motivated with a strong drive for results Proficiency in software applications, including Salesforce or similar CRM systems What we offer Competive salary based on experiance Phone and Laptop Car allowance or Company car Uncapped commisson structure Monday - Friday - 09:00 - 17:00 20 days Holiday + BH If you are a dynamic individual with a passion for driving business growth, we invite you to apply for the position of Business Development Executive. Join our team and contribute to our continued success! Company car options rewieved after 3 months Job Types: Full-time, Permanent Salary: Up to 40,000.00 per year Benefits: Company pension On-site parking Experience: Logistics sales: 1 year (preferred) Business development: 2 years (preferred)
MS Dynamics 365 CE Technical Architect - London (Hybrid) - £80,000 - £85,000 My client is a prestigious Microsoft Gold Partner who are looking for an MS Dynamics 365 CE Technical Architect to join their team in London (hybrid). They specialise in the public sector and have a fast growing team of 37 people with the aim of expanding to 50 by the end of 2024! As a Dynamics 365 CE Technical Architect, you will play a pivotal role in designing and implementing robust solutions within the Dynamics 365 Customer Engagement (CE) ecosystem along with Azure Cloud technologies. Your expertise will guide project teams through all phases of implementation, ensuring successful delivery that aligns with client requirements and business needs. You should be able to facilitate design decisions across development, configuration, integration, infrastructure, security, availability, storage, and change management. Responsibilities: Technical Leadership: Provide strong technical leadership and guidance to development teams. Ensure adherence to architectural standards and best practices. Collaborate with cross-functional teams to drive successful outcomes. Solution Design and Implementation: Train, guide, and coach consultants and senior consultants. Support sales cycles, delivery, and quality assurance. Serve as an internal expert on Dynamics 365 CE. Subject Matter Expertise: Lead discovery, definition, build, test, and deployment phases. Effectively manage associated issues and risks. Deliver on-time and on-budget solutions that meet client needs. Collaboration: Partner with sales teams and clients to understand requirements. Design customized solutions using Dynamics 365 and Power Platform. Assist in crafting compelling proposals. Qualifications: Extensive Experience: Proven track record in Dynamics 365 CE/CRM implementations, preferably in the Regulatory, Memberships or Public sector. Minimum 9+ years of technical experience with at least 3+ years as Technical Lead/Architect Technical Acumen: Strong functional and technical knowledge of Microsoft Power Platform, Dynamics 365 apps, related Microsoft cloud solutions, and other third-party technologies. Strong experience in Power Pages is an added bonus Certifications: PL 600 and Azure Communication Skills: Ability to present highly technical content effectively. Problem-Solving: Creative troubleshooting skills for complex technical challenges. Additional Information: Location: Hybrid with minimum 2 days in London Benefits: Comprehensive benefits package Unfortunately, my client cannot accept visa sponsorship. For more details on the role and benefits, APPLY or email me your CV
Apr 16, 2024
Full time
MS Dynamics 365 CE Technical Architect - London (Hybrid) - £80,000 - £85,000 My client is a prestigious Microsoft Gold Partner who are looking for an MS Dynamics 365 CE Technical Architect to join their team in London (hybrid). They specialise in the public sector and have a fast growing team of 37 people with the aim of expanding to 50 by the end of 2024! As a Dynamics 365 CE Technical Architect, you will play a pivotal role in designing and implementing robust solutions within the Dynamics 365 Customer Engagement (CE) ecosystem along with Azure Cloud technologies. Your expertise will guide project teams through all phases of implementation, ensuring successful delivery that aligns with client requirements and business needs. You should be able to facilitate design decisions across development, configuration, integration, infrastructure, security, availability, storage, and change management. Responsibilities: Technical Leadership: Provide strong technical leadership and guidance to development teams. Ensure adherence to architectural standards and best practices. Collaborate with cross-functional teams to drive successful outcomes. Solution Design and Implementation: Train, guide, and coach consultants and senior consultants. Support sales cycles, delivery, and quality assurance. Serve as an internal expert on Dynamics 365 CE. Subject Matter Expertise: Lead discovery, definition, build, test, and deployment phases. Effectively manage associated issues and risks. Deliver on-time and on-budget solutions that meet client needs. Collaboration: Partner with sales teams and clients to understand requirements. Design customized solutions using Dynamics 365 and Power Platform. Assist in crafting compelling proposals. Qualifications: Extensive Experience: Proven track record in Dynamics 365 CE/CRM implementations, preferably in the Regulatory, Memberships or Public sector. Minimum 9+ years of technical experience with at least 3+ years as Technical Lead/Architect Technical Acumen: Strong functional and technical knowledge of Microsoft Power Platform, Dynamics 365 apps, related Microsoft cloud solutions, and other third-party technologies. Strong experience in Power Pages is an added bonus Certifications: PL 600 and Azure Communication Skills: Ability to present highly technical content effectively. Problem-Solving: Creative troubleshooting skills for complex technical challenges. Additional Information: Location: Hybrid with minimum 2 days in London Benefits: Comprehensive benefits package Unfortunately, my client cannot accept visa sponsorship. For more details on the role and benefits, APPLY or email me your CV
D365 Functional Consultant - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Functional Consultant Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of a D365 Functional consultant Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools/applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards/incentives/bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website.
Apr 16, 2024
Full time
D365 Functional Consultant - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Functional Consultant Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of a D365 Functional consultant Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools/applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards/incentives/bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website.
Business Development Manager (Air and Ocean) 60K - 70K plus Bonus Join a leading global freight forwarding company in the Midlands and play a pivotal role in driving business growth and expanding their Air and Ocean freight services. If you're passionate about air and ocean freight forwarding, possess exceptional sales skills, and want to contribute to the growth of a global company, apply now! Key Responsibilities: Identify and target new business opportunities in the air and ocean freight industry. Build and maintain strong relationships with prospective clients and key stakeholders. Develop and implement effective sales strategies to achieve revenue targets. Collaborate with cross-functional teams to ensure seamless service delivery. Stay updated with industry trends and market intelligence to identify emerging opportunities. Prepare and deliver compelling presentations to prospective clients. Negotiate and close contracts, ensuring favourable terms for the company. Key Requirements: Proven experience in business development within the air and ocean freight forwarding industry. Strong knowledge of global logistics, customs regulations, and industry best practices. Demonstrated track record of achieving and exceeding sales targets. Excellent communication and interpersonal skills to build rapport with clients and internal teams. Ability to analyze market trends and adapt strategies accordingly. Self-motivated, proactive, and result-oriented with a drive for continuous improvement. Proficiency in using CRM software and other sales tools. Willingness to travel as required for client meetings and industry events. Package Details: 60K plus Opportunity to earn up to 30% of your salary as bonus. Comprehensive benefits package including healthcare. Collaborative work environment fostering growth and innovation. Opportunity to work with global clients and build a successful career in the logistics industry. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
Business Development Manager (Air and Ocean) 60K - 70K plus Bonus Join a leading global freight forwarding company in the Midlands and play a pivotal role in driving business growth and expanding their Air and Ocean freight services. If you're passionate about air and ocean freight forwarding, possess exceptional sales skills, and want to contribute to the growth of a global company, apply now! Key Responsibilities: Identify and target new business opportunities in the air and ocean freight industry. Build and maintain strong relationships with prospective clients and key stakeholders. Develop and implement effective sales strategies to achieve revenue targets. Collaborate with cross-functional teams to ensure seamless service delivery. Stay updated with industry trends and market intelligence to identify emerging opportunities. Prepare and deliver compelling presentations to prospective clients. Negotiate and close contracts, ensuring favourable terms for the company. Key Requirements: Proven experience in business development within the air and ocean freight forwarding industry. Strong knowledge of global logistics, customs regulations, and industry best practices. Demonstrated track record of achieving and exceeding sales targets. Excellent communication and interpersonal skills to build rapport with clients and internal teams. Ability to analyze market trends and adapt strategies accordingly. Self-motivated, proactive, and result-oriented with a drive for continuous improvement. Proficiency in using CRM software and other sales tools. Willingness to travel as required for client meetings and industry events. Package Details: 60K plus Opportunity to earn up to 30% of your salary as bonus. Comprehensive benefits package including healthcare. Collaborative work environment fostering growth and innovation. Opportunity to work with global clients and build a successful career in the logistics industry. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Dynamics 365 CE/CRM Consultant Hybrid/Remote working - UK Based Only Do you thrive in a fast-paced environment and enjoy utilising technology to solve complex business challenges? iO associates are searching for a motivated individual to join our expanding Microsoft Dynamics team. In this role, you'll leverage your Dynamics expertise to support a wider team in implementing technical solutions for our clients across various industries. What you'll do: Collaborate with consultants and business analysts to understand client requirements and translate them into technical specifications. Design, develop, and customise Dynamics modules to meet specific business needs. Create client-side scripts, plugins, and integrations to extend Dynamics functionality. Recognise opportunities to streamline processes, enhance performance, and innovate within the Dynamics development landscape. Design and implement data integration solutions between Dynamics and other systems using industry-standard tools. Utilise Dynamics 365's analytics capabilities to gain valuable insights into customer behaviour and trends. This includes utilising Power BI for data visualisation and analysis. Conduct thorough unit testing and participate in integration testing to ensure the functionality and performance of developed components. What you bring: In-depth knowledge of Dynamics 365 CE/CRM, with a solid understanding of the business context it addresses. Familiarity with complementary technologies like Azure, Power Platform, M365, and Active Directory. Strong problem-solving and analytical skills to identify and resolve complex issues. The ability to thrive in a collaborative, team-oriented environment. Understanding of data integration techniques and tools. A plus if you have: Knowledge of Dynamics platform architecture and its components. Experience designing and implementing workflows, business rules, and processes within Dynamics 365. Familiarity with Azure services and their integration with Dynamics 365. Experience with customising and configuring Dynamics 365 environments. A background in developing and deploying custom solutions using Dynamics 365. Experience migrating financial data from Legacy systems to Dynamics 365, ensuring data accuracy and compliance. Familiarity with the Power Platform (Power Apps, Power Automate, Power BI) to extend Dynamics 365 capabilities. Would you like to work within a collaborative and supportive environment that helps you grow and develop your career? Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
Apr 16, 2024
Full time
Dynamics 365 CE/CRM Consultant Hybrid/Remote working - UK Based Only Do you thrive in a fast-paced environment and enjoy utilising technology to solve complex business challenges? iO associates are searching for a motivated individual to join our expanding Microsoft Dynamics team. In this role, you'll leverage your Dynamics expertise to support a wider team in implementing technical solutions for our clients across various industries. What you'll do: Collaborate with consultants and business analysts to understand client requirements and translate them into technical specifications. Design, develop, and customise Dynamics modules to meet specific business needs. Create client-side scripts, plugins, and integrations to extend Dynamics functionality. Recognise opportunities to streamline processes, enhance performance, and innovate within the Dynamics development landscape. Design and implement data integration solutions between Dynamics and other systems using industry-standard tools. Utilise Dynamics 365's analytics capabilities to gain valuable insights into customer behaviour and trends. This includes utilising Power BI for data visualisation and analysis. Conduct thorough unit testing and participate in integration testing to ensure the functionality and performance of developed components. What you bring: In-depth knowledge of Dynamics 365 CE/CRM, with a solid understanding of the business context it addresses. Familiarity with complementary technologies like Azure, Power Platform, M365, and Active Directory. Strong problem-solving and analytical skills to identify and resolve complex issues. The ability to thrive in a collaborative, team-oriented environment. Understanding of data integration techniques and tools. A plus if you have: Knowledge of Dynamics platform architecture and its components. Experience designing and implementing workflows, business rules, and processes within Dynamics 365. Familiarity with Azure services and their integration with Dynamics 365. Experience with customising and configuring Dynamics 365 environments. A background in developing and deploying custom solutions using Dynamics 365. Experience migrating financial data from Legacy systems to Dynamics 365, ensuring data accuracy and compliance. Familiarity with the Power Platform (Power Apps, Power Automate, Power BI) to extend Dynamics 365 capabilities. Would you like to work within a collaborative and supportive environment that helps you grow and develop your career? Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
Deerfoot IT Resources Ltd is working with a client looking for a Microsoft Dynamics 365 CRM Solution Architect. This is a remote hybrid role with occasional visits to client sites in London, Manchester and Edinburgh. It comes with a generous salary of 70k- 100k pa and many excellent benefits. As a Microsoft Dynamics 365 CRM Solution Architect, you will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. You will work with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. In your first few weeks in this Microsoft Dynamics 365 CRM Solution Architect role, you can expect to: Advise customers on the fit of Microsoft Dynamics to their environment, infrastructure, functional and non-functional needs, and compliance requirements Direct the architecture and technical design of Dynamics 365 CE Sales, Service and Marketing solutions, Power Platform and Field Services Interface with BAs, SME end-users and functional leads to ensure architecture and design meet their needs Guide the design of the Dynamics functional and technical teams on the project To apply for this Microsoft Dynamics 365 CRM Solution Architect role, you will need experience in the Microsoft stack with experience working as a Technical Consultant or Architect in Microsoft 365 CE (CRM) and Dynamics for marketing . You will also require the following: An understanding of Microsoft s365 CE and experience of working on full life cycle implementations across multiple versions of the CRM/365 CE (4.0, 2011, 2013, 2016, 365) Expertise in working with 365 CRM and related technologies with expertise in Power Apps, Power Automate, Power Flow, Power BI and Virtual Agents Experience working with Dynamics for marketing is essential . Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Microsoft Dynamics 365 CE Solution Architect position. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorization and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 15, 2024
Full time
Deerfoot IT Resources Ltd is working with a client looking for a Microsoft Dynamics 365 CRM Solution Architect. This is a remote hybrid role with occasional visits to client sites in London, Manchester and Edinburgh. It comes with a generous salary of 70k- 100k pa and many excellent benefits. As a Microsoft Dynamics 365 CRM Solution Architect, you will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. You will work with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. In your first few weeks in this Microsoft Dynamics 365 CRM Solution Architect role, you can expect to: Advise customers on the fit of Microsoft Dynamics to their environment, infrastructure, functional and non-functional needs, and compliance requirements Direct the architecture and technical design of Dynamics 365 CE Sales, Service and Marketing solutions, Power Platform and Field Services Interface with BAs, SME end-users and functional leads to ensure architecture and design meet their needs Guide the design of the Dynamics functional and technical teams on the project To apply for this Microsoft Dynamics 365 CRM Solution Architect role, you will need experience in the Microsoft stack with experience working as a Technical Consultant or Architect in Microsoft 365 CE (CRM) and Dynamics for marketing . You will also require the following: An understanding of Microsoft s365 CE and experience of working on full life cycle implementations across multiple versions of the CRM/365 CE (4.0, 2011, 2013, 2016, 365) Expertise in working with 365 CRM and related technologies with expertise in Power Apps, Power Automate, Power Flow, Power BI and Virtual Agents Experience working with Dynamics for marketing is essential . Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Microsoft Dynamics 365 CE Solution Architect position. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorization and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Salesforce Solution Architect - 6+ Month Contract - Travel Required My client are currently looking for a Salesforce Solution Architect to join their team for a 6 month contract, on a hybrid working basis. The desired candidate would be required to work from London office once per week, with monthly travel to Manchester also. The successful candidate should obtain the following credentials; 7+ years Salesforce experience Salesforce Certified Technical Architect Salesforce Data Cloud experience (highly desirable) This role will be great opportunity for someone who is proficient with collaborating with cross-functional teams. In this specific role, your main responsibilities will be as follows; Grasping business needs and distilling the information into business and technical requirements Creating and maintaining technical documentation, conduct code reviews and develop custom solutions Drive the adoption of best business practices across enterprise products Interviews will be taking place in the next two weeks, with the view of starting from Monday 22nd April 2024. Mason Frank International is a market leading CRM recruitment firm with a track record of success. We have a reputation across Europe of placing top quality individuals into their ideal roles. To discuss this and other similar opportunities please send your CV to (url removed) or call Darcy Gorman on (phone number removed) ASAP! Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy
Apr 15, 2024
Contractor
Salesforce Solution Architect - 6+ Month Contract - Travel Required My client are currently looking for a Salesforce Solution Architect to join their team for a 6 month contract, on a hybrid working basis. The desired candidate would be required to work from London office once per week, with monthly travel to Manchester also. The successful candidate should obtain the following credentials; 7+ years Salesforce experience Salesforce Certified Technical Architect Salesforce Data Cloud experience (highly desirable) This role will be great opportunity for someone who is proficient with collaborating with cross-functional teams. In this specific role, your main responsibilities will be as follows; Grasping business needs and distilling the information into business and technical requirements Creating and maintaining technical documentation, conduct code reviews and develop custom solutions Drive the adoption of best business practices across enterprise products Interviews will be taking place in the next two weeks, with the view of starting from Monday 22nd April 2024. Mason Frank International is a market leading CRM recruitment firm with a track record of success. We have a reputation across Europe of placing top quality individuals into their ideal roles. To discuss this and other similar opportunities please send your CV to (url removed) or call Darcy Gorman on (phone number removed) ASAP! Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy
London, United Kingdom Posted on 12/04/2024 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span all aspects of business, providing aholistic approach to managing an organization. We are committed to providingtechnical innovations and tools that empower organizations with criticalinformation to facilitate decision-making that results in businesstransformation through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Lead HubSpot - CRM Consultant Job Summary: As a Lead CRM Consultant at VE3, you will spearhead the implementation and optimization of our CRM strategies, focusing primarily on HubSpot. You'll play a crucial role in enhancing our CRM systems to support business goals, streamline processes, and improve customer engagement. Requirements Key Responsibilities: Lead the deployment and management of HubSpot CRM, ensuring seamless integration with other business systems. Develop and execute CRM strategies that align with company objectives, focusing on customer journey enhancement and data-driven decision-making. Provide expertise in CRM functionalities, guiding the sales, marketing, and customer service teams in effective usage. Conduct comprehensive CRM audits, identifying areas for improvement and implementing solutions to optimize performance. Collaborate with cross-functional teams to ensure CRM tools are leveraged effectively across all business units.Customize CR M platforms to meet specific business requirements, including creating custom fields, workflows, and dashboards. Oversee data management within the CRM system, ensuring data integrity, compliance, and security. Deliver training and support to users, fostering a high level of CRM adoption and proficiency. Keep abreast of CRM trends and technologies, recommending and implementing upgrades and new features as necessary. Analyze CRM data to provide insights and reports, aiding in strategic decision-making and performance tracking. Qualifications: Proven experience in CRM management and optimization, with a strong preference for expertise in HubSpot. Bachelor's degree in Business Administration, Marketing, Information Technology, or related field. Strong understanding of sales and marketing processes and how they integrate with CRM systems. Excellent project management skills with a track record of successful CRM implementation and integration. Solid analytical and problem-solving abilities, with a focus on data-driven decision-making. Excellent communication and interpersonal skills, with the ability to train and motivate team members. Proficiency in data analytics and reporting tools.
Apr 15, 2024
Full time
London, United Kingdom Posted on 12/04/2024 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span all aspects of business, providing aholistic approach to managing an organization. We are committed to providingtechnical innovations and tools that empower organizations with criticalinformation to facilitate decision-making that results in businesstransformation through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Lead HubSpot - CRM Consultant Job Summary: As a Lead CRM Consultant at VE3, you will spearhead the implementation and optimization of our CRM strategies, focusing primarily on HubSpot. You'll play a crucial role in enhancing our CRM systems to support business goals, streamline processes, and improve customer engagement. Requirements Key Responsibilities: Lead the deployment and management of HubSpot CRM, ensuring seamless integration with other business systems. Develop and execute CRM strategies that align with company objectives, focusing on customer journey enhancement and data-driven decision-making. Provide expertise in CRM functionalities, guiding the sales, marketing, and customer service teams in effective usage. Conduct comprehensive CRM audits, identifying areas for improvement and implementing solutions to optimize performance. Collaborate with cross-functional teams to ensure CRM tools are leveraged effectively across all business units.Customize CR M platforms to meet specific business requirements, including creating custom fields, workflows, and dashboards. Oversee data management within the CRM system, ensuring data integrity, compliance, and security. Deliver training and support to users, fostering a high level of CRM adoption and proficiency. Keep abreast of CRM trends and technologies, recommending and implementing upgrades and new features as necessary. Analyze CRM data to provide insights and reports, aiding in strategic decision-making and performance tracking. Qualifications: Proven experience in CRM management and optimization, with a strong preference for expertise in HubSpot. Bachelor's degree in Business Administration, Marketing, Information Technology, or related field. Strong understanding of sales and marketing processes and how they integrate with CRM systems. Excellent project management skills with a track record of successful CRM implementation and integration. Solid analytical and problem-solving abilities, with a focus on data-driven decision-making. Excellent communication and interpersonal skills, with the ability to train and motivate team members. Proficiency in data analytics and reporting tools.
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Senior Director, Business Value Services page is loaded Senior Director, Business Value Services Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR247421 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Business Value Services (BVS) Our Business Value Services Team is a high impact organisation, supporting Country Leaders, OU and EMEA CEOs. The team is made up of primarily former Top Tier Strategy consultants, and they are responsible for helping to identify and articulate how our solutions can transform and impact Customers' businesses. The team develops deep insight into the business dynamics of large complex enterprises, operating at the most senior level, to help shape their strategic agenda, justify business transformation enabled by technology and engineer creative deal structures. Given the strategic conversations with C-level clients, the team has a huge impact on some of the most exciting businesses out there. Role We are seeking an exceptional and ambitious people leader to lead our 10+ people BVS Team supporting Mulesoft in EMEA, leading them towards strengthening the impact we have on the businesses of our customers, delivering success for them and Mulesoft/Salesforce in the region. You will work, along with your team members, with the EMEA Mulesoft Sales Leadership and Account Teams, on the largest and most strategic transformation projects, with a focus on definition of Account Strategies, C-level value propositions, investment justifications, complex deal structures and commercial proposals. As a member of the Mulesoft EMEA leadership team, you will participate to key decisions around the growth of the Mulesoft business in the region, namely by cooperating on the further development of our large deals motion. As a People Leader, you will play a key role growing and managing a team of highly visible and motivated Strategic Advisors. Our culture is a pivotal element of our success at Salesforce, so your leadership will encompass strong energy, passion and the ability to lead a dynamic and highly motivated workforce. Responsibilities: Professionally develop and manage a high-performance team who are seen as trusted advisors to our Customer(s), Leadership and Account teams Consistently supervise and enhance the activities of the team Work with Enterprise sales teams to define the commercial strategy; prioritise sales initiatives based on pain points, value creation potential, and customers' strategic priorities Build and deliver compelling Investment Justifications to secure Customers' funding for Salesforce solutions. Work closely with account teams and customers to identify, analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Put together attractive deal structures and articulate the value of our Proposals Create and deliver C- level compelling propositions as basis for strategic technology decisions Build strong team unity, internal connections, and contribute to BVS strategic priorities by collaborating with the wider Salesforce eco-system and other BVS teams globally. Be an enabler of an inclusive and winning team spirit. Establish credibility with customer executives, such as CIOs, CTOs, CDOs and CFOs, based on experience with IT, digital transformation and large capex projects. Foster the continuous development by the team of thought leadership, training and consultative partnering with internal sales and other cross-functional customer-facing teams throughout the sales cycle, including scaling knowledge on Value Justification and Proposal/ CIO Narrative Development across the organization Be a part of Mulesoft EMEA leadership team, leveraging BVS experience and skills to effectively support strategic decisions for the business Experience & Skill At least 10+ years of overall professional tenure, including a mandatory experience in a Top-Tier Strategy Consulting Firm (McKinsey, BCG, Bain) for min 3 years Consistent track record in building / managing high performance teams; excellent demonstrated track record as people manager. Passion for supporting team development, as well as for their own self-improvement Experience in quickly building credibility and establishing alignment with sales leaders to drive a "franchisee" model Excellent interpersonal skills; able to inspire, build trusted relationships with Customer Executives and influence internally in a matrix environment Strong analytical & problem-solving skills essential. Strong ability to create compelling value-based proposals, coupled with excellent negotiation skills Passionate about immersing yourself in a customer's business and connecting the dots to how MuleSoft can truly impact the business LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all. About Us We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Apr 15, 2024
Full time
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Senior Director, Business Value Services page is loaded Senior Director, Business Value Services Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR247421 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Business Value Services (BVS) Our Business Value Services Team is a high impact organisation, supporting Country Leaders, OU and EMEA CEOs. The team is made up of primarily former Top Tier Strategy consultants, and they are responsible for helping to identify and articulate how our solutions can transform and impact Customers' businesses. The team develops deep insight into the business dynamics of large complex enterprises, operating at the most senior level, to help shape their strategic agenda, justify business transformation enabled by technology and engineer creative deal structures. Given the strategic conversations with C-level clients, the team has a huge impact on some of the most exciting businesses out there. Role We are seeking an exceptional and ambitious people leader to lead our 10+ people BVS Team supporting Mulesoft in EMEA, leading them towards strengthening the impact we have on the businesses of our customers, delivering success for them and Mulesoft/Salesforce in the region. You will work, along with your team members, with the EMEA Mulesoft Sales Leadership and Account Teams, on the largest and most strategic transformation projects, with a focus on definition of Account Strategies, C-level value propositions, investment justifications, complex deal structures and commercial proposals. As a member of the Mulesoft EMEA leadership team, you will participate to key decisions around the growth of the Mulesoft business in the region, namely by cooperating on the further development of our large deals motion. As a People Leader, you will play a key role growing and managing a team of highly visible and motivated Strategic Advisors. Our culture is a pivotal element of our success at Salesforce, so your leadership will encompass strong energy, passion and the ability to lead a dynamic and highly motivated workforce. Responsibilities: Professionally develop and manage a high-performance team who are seen as trusted advisors to our Customer(s), Leadership and Account teams Consistently supervise and enhance the activities of the team Work with Enterprise sales teams to define the commercial strategy; prioritise sales initiatives based on pain points, value creation potential, and customers' strategic priorities Build and deliver compelling Investment Justifications to secure Customers' funding for Salesforce solutions. Work closely with account teams and customers to identify, analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Put together attractive deal structures and articulate the value of our Proposals Create and deliver C- level compelling propositions as basis for strategic technology decisions Build strong team unity, internal connections, and contribute to BVS strategic priorities by collaborating with the wider Salesforce eco-system and other BVS teams globally. Be an enabler of an inclusive and winning team spirit. Establish credibility with customer executives, such as CIOs, CTOs, CDOs and CFOs, based on experience with IT, digital transformation and large capex projects. Foster the continuous development by the team of thought leadership, training and consultative partnering with internal sales and other cross-functional customer-facing teams throughout the sales cycle, including scaling knowledge on Value Justification and Proposal/ CIO Narrative Development across the organization Be a part of Mulesoft EMEA leadership team, leveraging BVS experience and skills to effectively support strategic decisions for the business Experience & Skill At least 10+ years of overall professional tenure, including a mandatory experience in a Top-Tier Strategy Consulting Firm (McKinsey, BCG, Bain) for min 3 years Consistent track record in building / managing high performance teams; excellent demonstrated track record as people manager. Passion for supporting team development, as well as for their own self-improvement Experience in quickly building credibility and establishing alignment with sales leaders to drive a "franchisee" model Excellent interpersonal skills; able to inspire, build trusted relationships with Customer Executives and influence internally in a matrix environment Strong analytical & problem-solving skills essential. Strong ability to create compelling value-based proposals, coupled with excellent negotiation skills Passionate about immersing yourself in a customer's business and connecting the dots to how MuleSoft can truly impact the business LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all. About Us We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Senior Director, Business Value Services page is loaded Senior Director, Business Value Services Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR247421 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Business Value Services (BVS) Our Business Value Services Team is a high impact organisation, supporting Country Leaders, OU and EMEA CEOs. The team is made up of primarily former Top Tier Strategy consultants, and they are responsible for helping to identify and articulate how our solutions can transform and impact Customers' businesses. The team develops deep insight into the business dynamics of large complex enterprises, operating at the most senior level, to help shape their strategic agenda, justify business transformation enabled by technology and engineer creative deal structures. Given the strategic conversations with C-level clients, the team has a huge impact on some of the most exciting businesses out there. Role We are seeking an exceptional and ambitious people leader to lead our 10+ people BVS Team supporting Mulesoft in EMEA, leading them towards strengthening the impact we have on the businesses of our customers, delivering success for them and Mulesoft/Salesforce in the region. You will work, along with your team members, with the EMEA Mulesoft Sales Leadership and Account Teams, on the largest and most strategic transformation projects, with a focus on definition of Account Strategies, C-level value propositions, investment justifications, complex deal structures and commercial proposals. As a member of the Mulesoft EMEA leadership team, you will participate to key decisions around the growth of the Mulesoft business in the region, namely by cooperating on the further development of our large deals motion. As a People Leader, you will play a key role growing and managing a team of highly visible and motivated Strategic Advisors. Our culture is a pivotal element of our success at Salesforce, so your leadership will encompass strong energy, passion and the ability to lead a dynamic and highly motivated workforce. Responsibilities: Professionally develop and manage a high-performance team who are seen as trusted advisors to our Customer(s), Leadership and Account teams Consistently supervise and enhance the activities of the team Work with Enterprise sales teams to define the commercial strategy; prioritise sales initiatives based on pain points, value creation potential, and customers' strategic priorities Build and deliver compelling Investment Justifications to secure Customers' funding for Salesforce solutions. Work closely with account teams and customers to identify, analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Put together attractive deal structures and articulate the value of our Proposals Create and deliver C- level compelling propositions as basis for strategic technology decisions Build strong team unity, internal connections, and contribute to BVS strategic priorities by collaborating with the wider Salesforce eco-system and other BVS teams globally. Be an enabler of an inclusive and winning team spirit. Establish credibility with customer executives, such as CIOs, CTOs, CDOs and CFOs, based on experience with IT, digital transformation and large capex projects. Foster the continuous development by the team of thought leadership, training and consultative partnering with internal sales and other cross-functional customer-facing teams throughout the sales cycle, including scaling knowledge on Value Justification and Proposal/ CIO Narrative Development across the organization Be a part of Mulesoft EMEA leadership team, leveraging BVS experience and skills to effectively support strategic decisions for the business Experience & Skill At least 10+ years of overall professional tenure, including a mandatory experience in a Top-Tier Strategy Consulting Firm (McKinsey, BCG, Bain) for min 3 years Consistent track record in building / managing high performance teams; excellent demonstrated track record as people manager. Passion for supporting team development, as well as for their own self-improvement Experience in quickly building credibility and establishing alignment with sales leaders to drive a "franchisee" model Excellent interpersonal skills; able to inspire, build trusted relationships with Customer Executives and influence internally in a matrix environment Strong analytical & problem-solving skills essential. Strong ability to create compelling value-based proposals, coupled with excellent negotiation skills Passionate about immersing yourself in a customer's business and connecting the dots to how MuleSoft can truly impact the business LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.
Apr 15, 2024
Full time
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Senior Director, Business Value Services page is loaded Senior Director, Business Value Services Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR247421 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Business Value Services (BVS) Our Business Value Services Team is a high impact organisation, supporting Country Leaders, OU and EMEA CEOs. The team is made up of primarily former Top Tier Strategy consultants, and they are responsible for helping to identify and articulate how our solutions can transform and impact Customers' businesses. The team develops deep insight into the business dynamics of large complex enterprises, operating at the most senior level, to help shape their strategic agenda, justify business transformation enabled by technology and engineer creative deal structures. Given the strategic conversations with C-level clients, the team has a huge impact on some of the most exciting businesses out there. Role We are seeking an exceptional and ambitious people leader to lead our 10+ people BVS Team supporting Mulesoft in EMEA, leading them towards strengthening the impact we have on the businesses of our customers, delivering success for them and Mulesoft/Salesforce in the region. You will work, along with your team members, with the EMEA Mulesoft Sales Leadership and Account Teams, on the largest and most strategic transformation projects, with a focus on definition of Account Strategies, C-level value propositions, investment justifications, complex deal structures and commercial proposals. As a member of the Mulesoft EMEA leadership team, you will participate to key decisions around the growth of the Mulesoft business in the region, namely by cooperating on the further development of our large deals motion. As a People Leader, you will play a key role growing and managing a team of highly visible and motivated Strategic Advisors. Our culture is a pivotal element of our success at Salesforce, so your leadership will encompass strong energy, passion and the ability to lead a dynamic and highly motivated workforce. Responsibilities: Professionally develop and manage a high-performance team who are seen as trusted advisors to our Customer(s), Leadership and Account teams Consistently supervise and enhance the activities of the team Work with Enterprise sales teams to define the commercial strategy; prioritise sales initiatives based on pain points, value creation potential, and customers' strategic priorities Build and deliver compelling Investment Justifications to secure Customers' funding for Salesforce solutions. Work closely with account teams and customers to identify, analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Put together attractive deal structures and articulate the value of our Proposals Create and deliver C- level compelling propositions as basis for strategic technology decisions Build strong team unity, internal connections, and contribute to BVS strategic priorities by collaborating with the wider Salesforce eco-system and other BVS teams globally. Be an enabler of an inclusive and winning team spirit. Establish credibility with customer executives, such as CIOs, CTOs, CDOs and CFOs, based on experience with IT, digital transformation and large capex projects. Foster the continuous development by the team of thought leadership, training and consultative partnering with internal sales and other cross-functional customer-facing teams throughout the sales cycle, including scaling knowledge on Value Justification and Proposal/ CIO Narrative Development across the organization Be a part of Mulesoft EMEA leadership team, leveraging BVS experience and skills to effectively support strategic decisions for the business Experience & Skill At least 10+ years of overall professional tenure, including a mandatory experience in a Top-Tier Strategy Consulting Firm (McKinsey, BCG, Bain) for min 3 years Consistent track record in building / managing high performance teams; excellent demonstrated track record as people manager. Passion for supporting team development, as well as for their own self-improvement Experience in quickly building credibility and establishing alignment with sales leaders to drive a "franchisee" model Excellent interpersonal skills; able to inspire, build trusted relationships with Customer Executives and influence internally in a matrix environment Strong analytical & problem-solving skills essential. Strong ability to create compelling value-based proposals, coupled with excellent negotiation skills Passionate about immersing yourself in a customer's business and connecting the dots to how MuleSoft can truly impact the business LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: We have a fantastic opportunity here at Finning UK for an experienced, Senior Platform Administrator who will be part of a team focused on building and maintaining the overall platform and infrastructure for the Global Digital Services division at Finning. This team will be required to maintain close relationships with our infrastructure partners within the Digital and Information Technology (D&IT) group and external vendors. The focus of this role is the successful implementation and management of our cloud initiatives that support efficient, robust, scalable, and secure solutions to meet business requirements and technology strategies. This includes collaborating on the planning, design, and production implementation. Job Description: The primary goal of a Senior Platform Administrator is to build safe, secure, and reliable apps that produce amazing experiences for our clients. You will be responsible for supporting and maintaining our Salesforce platform. You will collaborate with various stakeholders to configure and customize Salesforce, troubleshoot issues, and ensure data integrity and system efficiency. Major Job Functions Define, implement and maintain platform configurations to ensure solutions will be supported, monitor platform release cycles and industry best practices to define, implement, monitor and administer secure, automate, and monitor various cloud deployments. Work as part of the cross-functional digital operations team in consulting with the business to design and develop cloud solutions to meet business requirements and future development. Work closely with the Digital Ops Leads and other team members from the Digital and IT teams to ensure that data and code quality and governance, and the internal technology team to provide critical service support for platform solutions. Create and maintain reports and dashboards to report on the performance and adoption of platform solutions deployed. Develop and implement best practices for Salesforce administration, customization, and configuration to meet business requirements. Customize Salesforce using low and no code tools and, when necessary, develop and maintain custom solutions using Apex, Visualforce, and Lightning components. Collaborate with stakeholders to analyze business processes and identify opportunities for process improvement and automation using Salesforce. Collaborate with cross-functional squads, including Sales, Marketing, and IT, to align Salesforce with business goals and objectives Specific Skills: In-depth knowledge and experience with Salesforce administration, including user management, security settings, data management, and customization. Proficiency in Salesforce configuration, including workflows, process builder, validation rules, custom objects, and page layouts. Experience with Salesforce Lightning, including the development of Lightning components and the implementation of Lightning Experience. Familiarity with Salesforce integrations, data migration, and APIs. Knowledge of Salesforce reporting and dashboard creation. Education and Experience: Bachelor's degree in computer science or a related field, or related experience. Salesforce Administrator certification (such as Salesforce Certified Administrator or Salesforce Certified Advanced Administrator) is required. Minimum of 5 years of experience in Salesforce administration. Strong knowledge of Salesforce best practices, configurations, and customizations. Proven experience in implementing and supporting Salesforce integrations and data migration projects. Experience with Salesforce Lightning and Lightning Experience. Additional Salesforce certifications such as Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant) are desirable. Knowledge: Strong understanding of CRM principles and practices. Knowledge of data management best practices, including data quality, data governance, and data security. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 15, 2024
Full time
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: We have a fantastic opportunity here at Finning UK for an experienced, Senior Platform Administrator who will be part of a team focused on building and maintaining the overall platform and infrastructure for the Global Digital Services division at Finning. This team will be required to maintain close relationships with our infrastructure partners within the Digital and Information Technology (D&IT) group and external vendors. The focus of this role is the successful implementation and management of our cloud initiatives that support efficient, robust, scalable, and secure solutions to meet business requirements and technology strategies. This includes collaborating on the planning, design, and production implementation. Job Description: The primary goal of a Senior Platform Administrator is to build safe, secure, and reliable apps that produce amazing experiences for our clients. You will be responsible for supporting and maintaining our Salesforce platform. You will collaborate with various stakeholders to configure and customize Salesforce, troubleshoot issues, and ensure data integrity and system efficiency. Major Job Functions Define, implement and maintain platform configurations to ensure solutions will be supported, monitor platform release cycles and industry best practices to define, implement, monitor and administer secure, automate, and monitor various cloud deployments. Work as part of the cross-functional digital operations team in consulting with the business to design and develop cloud solutions to meet business requirements and future development. Work closely with the Digital Ops Leads and other team members from the Digital and IT teams to ensure that data and code quality and governance, and the internal technology team to provide critical service support for platform solutions. Create and maintain reports and dashboards to report on the performance and adoption of platform solutions deployed. Develop and implement best practices for Salesforce administration, customization, and configuration to meet business requirements. Customize Salesforce using low and no code tools and, when necessary, develop and maintain custom solutions using Apex, Visualforce, and Lightning components. Collaborate with stakeholders to analyze business processes and identify opportunities for process improvement and automation using Salesforce. Collaborate with cross-functional squads, including Sales, Marketing, and IT, to align Salesforce with business goals and objectives Specific Skills: In-depth knowledge and experience with Salesforce administration, including user management, security settings, data management, and customization. Proficiency in Salesforce configuration, including workflows, process builder, validation rules, custom objects, and page layouts. Experience with Salesforce Lightning, including the development of Lightning components and the implementation of Lightning Experience. Familiarity with Salesforce integrations, data migration, and APIs. Knowledge of Salesforce reporting and dashboard creation. Education and Experience: Bachelor's degree in computer science or a related field, or related experience. Salesforce Administrator certification (such as Salesforce Certified Administrator or Salesforce Certified Advanced Administrator) is required. Minimum of 5 years of experience in Salesforce administration. Strong knowledge of Salesforce best practices, configurations, and customizations. Proven experience in implementing and supporting Salesforce integrations and data migration projects. Experience with Salesforce Lightning and Lightning Experience. Additional Salesforce certifications such as Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant) are desirable. Knowledge: Strong understanding of CRM principles and practices. Knowledge of data management best practices, including data quality, data governance, and data security. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.