One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
4Recruitment Services
West Bridgford, Nottinghamshire
Executive Assistant - Nottinghamshire Salary: £14.41 an Hour Part Time 18.5 hours per week (Wednesday, Thursday and Friday) Contract: One Year Possibly beyond We have an exciting opportunity for you to join the Council s Corporate Leadership Business Support Team. You will be primarily responsible for providing comprehensive high level business support to one of our Corporate Directors, with a wide variety of tasks required. You will be working in a high profile and busy environment where there is regular contact with senior officers, Members and external organisations. Diverse range of duties of this role will provide the post holder a perfect opportunity to have an insight into the strategic functioning of the Council at the highest level. You must have: Excellent interpersonal and communication skills The ability to multi-task and work under pressure The ability to prioritise and organise The ability to use own initiative and find creative solutions The ability to work as part of a busy team Total number of hours for this post are 18.5 hours (Wed, Thursday, Friday). Successful candidate needs to be flexible for the days they come in. Because they will be supporting a Director. But usually, they can work from home one day a week. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Mar 28, 2024
Seasonal
Executive Assistant - Nottinghamshire Salary: £14.41 an Hour Part Time 18.5 hours per week (Wednesday, Thursday and Friday) Contract: One Year Possibly beyond We have an exciting opportunity for you to join the Council s Corporate Leadership Business Support Team. You will be primarily responsible for providing comprehensive high level business support to one of our Corporate Directors, with a wide variety of tasks required. You will be working in a high profile and busy environment where there is regular contact with senior officers, Members and external organisations. Diverse range of duties of this role will provide the post holder a perfect opportunity to have an insight into the strategic functioning of the Council at the highest level. You must have: Excellent interpersonal and communication skills The ability to multi-task and work under pressure The ability to prioritise and organise The ability to use own initiative and find creative solutions The ability to work as part of a busy team Total number of hours for this post are 18.5 hours (Wed, Thursday, Friday). Successful candidate needs to be flexible for the days they come in. Because they will be supporting a Director. But usually, they can work from home one day a week. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Document Controller 250 per day Hybrid Working Location - Glasgow 1 year contract Tate are working with a leading energy provider in the UK. They are looking for a document controller to come into the business and hit the ground running. Please read the below and if it is a role you have experience with please apply and we will get back to you ASAP ! Responsibilities Ensure all project documents are managed in line with procedures, following QA checking of receipted Documents. Issue and distribute project documentation as per distribution matrix. Interface with Contractor & 3rd Party Document Control Teams. Maintain Master Document Registers, Project Correspondence and TQ modules within the EDMS. Support the Doc Control Lead with Activating and monitoring EDMS Users & Permissions, ensuring availability of EDMS to users and management and control of Project Template. Further activities as required. Required Competencies Knowledge of Document Control Systems and Processes including ability to set up and manage workflows. Experience and understanding of Supplier and Engineering documentation. Excellent MS Office skills. Outstanding communication skills. A strong focus on continuous improvement, striving to improve the quality of Document Management processes as an aid to project management. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Mar 28, 2024
Full time
Document Controller 250 per day Hybrid Working Location - Glasgow 1 year contract Tate are working with a leading energy provider in the UK. They are looking for a document controller to come into the business and hit the ground running. Please read the below and if it is a role you have experience with please apply and we will get back to you ASAP ! Responsibilities Ensure all project documents are managed in line with procedures, following QA checking of receipted Documents. Issue and distribute project documentation as per distribution matrix. Interface with Contractor & 3rd Party Document Control Teams. Maintain Master Document Registers, Project Correspondence and TQ modules within the EDMS. Support the Doc Control Lead with Activating and monitoring EDMS Users & Permissions, ensuring availability of EDMS to users and management and control of Project Template. Further activities as required. Required Competencies Knowledge of Document Control Systems and Processes including ability to set up and manage workflows. Experience and understanding of Supplier and Engineering documentation. Excellent MS Office skills. Outstanding communication skills. A strong focus on continuous improvement, striving to improve the quality of Document Management processes as an aid to project management. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Document Controller Temp - Perm Wimbledon 08:30 - 17:00 Ideally with Viewpoint (4P) experience 1st Step Solutions are working on behalf of a Tier 1 M&E Contractor in London who have an opportunity for an experienced M&E Document Controller to join their team in Wimbledon. Responsibilities: Distributing and management of incoming information from ViewPoint to project site team and saved to project server. Maintenance, monitoring, and control of company and project records using filing system. Drawing control, management of the drawings register, liaison with outsourced CAD & BIM services team. Drawing number protocols are correct. QA checks of drawings. Distribution of drawings to site team and supply chain. Uploading of all site documentation to Viewpoint, updating registers and site files. Compiling H&S files while ensuring they are issued in accordance with the HSE legislation. Office Hard copy file structure created for all Site Inductions. Induction register created. Daily updated and weekly monitored for expired H&S card accreditations. Liaise with supply chain supervisors for necessary information. Site team and supply chain meeting minutes populated when required. General administrative duties Preparation of monthly progress and weekly company Labour returns for contract/project managers Preparation of weekly sub-contractor meeting schedule for project team Issue weekly company schedules to client and supply chain. Meeting room bookings for team and sub-contractors Site office and facilities management, archiving completed projects and stationery purchasing. Site team expense claims and travel bookings when required. Organising and dealing with all IT issues for the Project and Site team office teams. Creating and regular updating of Site Directory, Populate Site team holiday planner. Liaising and requesting drawings and contracts to be printed with out-sourced printing company. Organising Courier requests Collating and inputting site monthly hours for site team and supply chain on EcoOnline Ordering H&S and bespoke company signs from outsourced sign printing company. Ordering company permit and other bespoke books from Hague Due to the number of applications that we receive, only successful candidates will be contacted.
Mar 28, 2024
Contractor
Document Controller Temp - Perm Wimbledon 08:30 - 17:00 Ideally with Viewpoint (4P) experience 1st Step Solutions are working on behalf of a Tier 1 M&E Contractor in London who have an opportunity for an experienced M&E Document Controller to join their team in Wimbledon. Responsibilities: Distributing and management of incoming information from ViewPoint to project site team and saved to project server. Maintenance, monitoring, and control of company and project records using filing system. Drawing control, management of the drawings register, liaison with outsourced CAD & BIM services team. Drawing number protocols are correct. QA checks of drawings. Distribution of drawings to site team and supply chain. Uploading of all site documentation to Viewpoint, updating registers and site files. Compiling H&S files while ensuring they are issued in accordance with the HSE legislation. Office Hard copy file structure created for all Site Inductions. Induction register created. Daily updated and weekly monitored for expired H&S card accreditations. Liaise with supply chain supervisors for necessary information. Site team and supply chain meeting minutes populated when required. General administrative duties Preparation of monthly progress and weekly company Labour returns for contract/project managers Preparation of weekly sub-contractor meeting schedule for project team Issue weekly company schedules to client and supply chain. Meeting room bookings for team and sub-contractors Site office and facilities management, archiving completed projects and stationery purchasing. Site team expense claims and travel bookings when required. Organising and dealing with all IT issues for the Project and Site team office teams. Creating and regular updating of Site Directory, Populate Site team holiday planner. Liaising and requesting drawings and contracts to be printed with out-sourced printing company. Organising Courier requests Collating and inputting site monthly hours for site team and supply chain on EcoOnline Ordering H&S and bespoke company signs from outsourced sign printing company. Ordering company permit and other bespoke books from Hague Due to the number of applications that we receive, only successful candidates will be contacted.
Want to work with Greenpeace? £13.15- £14 per hour up to £300 bonus per week Above new REAL living wage pay! No Experience Necessary Immediate start! Full Time We are looking for fundraisers to work on the frontline and help fund the vital work Greenpeace do! You don't need experience for this role. However, if you have customer service and sale experience then you already have the transferable skills to become a paid charity fundraiser! Only Full time roles available, you will be paid to make a difference. Position: Door to Door Fundraiser Location: Various residential areas in and around London Contract: Temporary on-going Hours: 35 hours per week - Monday to Friday, 1pm - 8pm Pay: £13.15- £14 per hour + up to £300 bonus per week About Greenpeace: We defend the natural world and promote peace by investigating, exposing and confronting environmental abuse, and championing responsible solutions for our fragile environment. Campaigns we are currently working on include working to stop climate change, defend oceans by stopping destructive and illegal fishing and protect rainforests across our beautiful planet. The role: Inspired People are recruiting for fundraisers to raise awareness and funds for Greenpeace through face-to-face conversations with members of the public. To inspire people to join & donate to Greenpeace through regular donations. Every year our Door Fundraisers are offered the opportunity to work at festivals of all kinds, from Pride events and small vegan markets to big events like Glastonbury, Latitude, Womad and more! The ideal candidate will: Have experience working with people face-to-face (e.g. customer service or sales etc. Have a positive attitude Have a passion for the environment Be outgoing, energetic and have a confident demeanour Have an excellent level of spoken English Benefits: £13.15 - £14 per hour - pay is NOT commission based Achievable & excellent bonus structure Weekly pay Holiday pay On-going training & development for those looking to start a career with us Social working environment Enrolment on to EAP health, mental and emotional well-being scheme for you and immediate family which includes 24-7 helpline, 6 therapy sessions a year, debt and legal advice. We welcome applications from people of all backgrounds and experiences. We believe that a diverse culture brings richness to an organisation, and inclusion is required to unleash the potential of diversity. To apply: Click to apply, attach your CV and phone number and we ll call you back!
Mar 28, 2024
Seasonal
Want to work with Greenpeace? £13.15- £14 per hour up to £300 bonus per week Above new REAL living wage pay! No Experience Necessary Immediate start! Full Time We are looking for fundraisers to work on the frontline and help fund the vital work Greenpeace do! You don't need experience for this role. However, if you have customer service and sale experience then you already have the transferable skills to become a paid charity fundraiser! Only Full time roles available, you will be paid to make a difference. Position: Door to Door Fundraiser Location: Various residential areas in and around London Contract: Temporary on-going Hours: 35 hours per week - Monday to Friday, 1pm - 8pm Pay: £13.15- £14 per hour + up to £300 bonus per week About Greenpeace: We defend the natural world and promote peace by investigating, exposing and confronting environmental abuse, and championing responsible solutions for our fragile environment. Campaigns we are currently working on include working to stop climate change, defend oceans by stopping destructive and illegal fishing and protect rainforests across our beautiful planet. The role: Inspired People are recruiting for fundraisers to raise awareness and funds for Greenpeace through face-to-face conversations with members of the public. To inspire people to join & donate to Greenpeace through regular donations. Every year our Door Fundraisers are offered the opportunity to work at festivals of all kinds, from Pride events and small vegan markets to big events like Glastonbury, Latitude, Womad and more! The ideal candidate will: Have experience working with people face-to-face (e.g. customer service or sales etc. Have a positive attitude Have a passion for the environment Be outgoing, energetic and have a confident demeanour Have an excellent level of spoken English Benefits: £13.15 - £14 per hour - pay is NOT commission based Achievable & excellent bonus structure Weekly pay Holiday pay On-going training & development for those looking to start a career with us Social working environment Enrolment on to EAP health, mental and emotional well-being scheme for you and immediate family which includes 24-7 helpline, 6 therapy sessions a year, debt and legal advice. We welcome applications from people of all backgrounds and experiences. We believe that a diverse culture brings richness to an organisation, and inclusion is required to unleash the potential of diversity. To apply: Click to apply, attach your CV and phone number and we ll call you back!
My client based in Huntingdon are currently recruiting for a temporary Data Administrator to join their team on a 10 week assignment. If you are available to start immediately and able to commit to 10 weeks please read on! You must have experience in a similar administration role to be considered! Main responsibilities: Maintain product BoM data Maintain product Route data Maintain pipe specification data Undertake administration tasks including filing. Provide cover for other members of the department when required (e.g. holiday). Validate data against source data (multiple sources) Make corrections on Specification Report Update data If you are confident and quick to learn please send your CV to (url removed) or call (phone number removed).
Mar 28, 2024
Seasonal
My client based in Huntingdon are currently recruiting for a temporary Data Administrator to join their team on a 10 week assignment. If you are available to start immediately and able to commit to 10 weeks please read on! You must have experience in a similar administration role to be considered! Main responsibilities: Maintain product BoM data Maintain product Route data Maintain pipe specification data Undertake administration tasks including filing. Provide cover for other members of the department when required (e.g. holiday). Validate data against source data (multiple sources) Make corrections on Specification Report Update data If you are confident and quick to learn please send your CV to (url removed) or call (phone number removed).
HGV Class 1 Driver - Southampton - £14.00 Driver Temps Ltd are delighted to currently be recruiting for our well-established logistics company based in Southampton, we are recruiting for HGV Class 1 Day drivers who are experienced with general haulage and curtainsided work and have no more than 6 points on their licence. The Role: Driving duties will include distribution between depots, hubs & client addresses for delivery and collection of palletised goods. Start times vary from 0600 onwards. Minimum 10 hours Paid Per Shift with paid breaks. Experience : Must have HGV Class 1 licence for a minimum of 2 years- Desirable. No more than 6 points, no DD/DR Code convictions. Hold a current DCPC and Digital Tacograph Card. Understand and comply with Drivers hours and WTD Legislation. Hold good geographical knowledge. Have a good understanding of the English language. What we offer in return: Full time contracts Flexible working 24/7 Service from us PAYE Ongoing bookings in advance Permanent Day time positions available
Mar 28, 2024
Full time
HGV Class 1 Driver - Southampton - £14.00 Driver Temps Ltd are delighted to currently be recruiting for our well-established logistics company based in Southampton, we are recruiting for HGV Class 1 Day drivers who are experienced with general haulage and curtainsided work and have no more than 6 points on their licence. The Role: Driving duties will include distribution between depots, hubs & client addresses for delivery and collection of palletised goods. Start times vary from 0600 onwards. Minimum 10 hours Paid Per Shift with paid breaks. Experience : Must have HGV Class 1 licence for a minimum of 2 years- Desirable. No more than 6 points, no DD/DR Code convictions. Hold a current DCPC and Digital Tacograph Card. Understand and comply with Drivers hours and WTD Legislation. Hold good geographical knowledge. Have a good understanding of the English language. What we offer in return: Full time contracts Flexible working 24/7 Service from us PAYE Ongoing bookings in advance Permanent Day time positions available
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opport click apply for full job details
Mar 28, 2024
Full time
Come and join us as a results driven Showroom Sales Manager to grow and deliver sales as part of a hugely successful branch team. The role: As a Showroom Sales Manager, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will identify and capitalise on every sales opport click apply for full job details
We're looking for an eCommerceSupervisor to join our Trade Support teamat Central Support, Fareham. Youll be responsible for both leading a team to provide outstanding levels of customerservice, as well as ensuring the warehouse operates to the highest standards. As the eCommerceSupervisor, you'll be expected to: Oversee and manage day-to-day operations of our eCommerce operation Lead and motivate click apply for full job details
Mar 28, 2024
Full time
We're looking for an eCommerceSupervisor to join our Trade Support teamat Central Support, Fareham. Youll be responsible for both leading a team to provide outstanding levels of customerservice, as well as ensuring the warehouse operates to the highest standards. As the eCommerceSupervisor, you'll be expected to: Oversee and manage day-to-day operations of our eCommerce operation Lead and motivate click apply for full job details
Role: Senior Customer Service Advisor Location: Calcot, Reading Salary: Up to 29,000 DOE + bonus + benefits Hours: 35 hours per week Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm I am working with a leading brand client to support the in recruiting a permanent Senior Customer Service Advisor for their offices in Calcot, Reading. To assist each customer with highly individualised customer care. As well as answering simple or complex customer questions, the Senior Customer Service Advisor is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction. The role offers great development opportunities for the future. Do you have experience working within customer excellence? Do you love to go the extra mile for customers? We believe that employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events, and regular access to experience our amazing products with an Annual Bonus based on company performance. Experience required for the Senior Customer Service Advisor role: Proven customer support experience Strong phone contact handling skills and active listening Able to work effectively in a team Experience working within a fast-paced environment Proficient with MS Office and familiar with CRM systems and practices High level of verbal and written communication Customer orientation and ability to adapt Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Highly motivated and resilient Duties of the Senior Customer Service Advisor: Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions To receive calls and correspondence, which may be requests for information, complaints and assistance or anything associated with products To build up and continuously update individual specialist knowledge in relation to products, strategy and relevant regulatory compliance e.g. FCA To build relationships with other sites and involving them in all matters relating to their customer. To ensure that all goodwill gestures are individual, tailored and reflect the inconvenience the customer has experienced Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions Please follow the link to apply for this Senior Customer Service Advisor role based on Calcot, Reading.
Mar 28, 2024
Full time
Role: Senior Customer Service Advisor Location: Calcot, Reading Salary: Up to 29,000 DOE + bonus + benefits Hours: 35 hours per week Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm I am working with a leading brand client to support the in recruiting a permanent Senior Customer Service Advisor for their offices in Calcot, Reading. To assist each customer with highly individualised customer care. As well as answering simple or complex customer questions, the Senior Customer Service Advisor is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction. The role offers great development opportunities for the future. Do you have experience working within customer excellence? Do you love to go the extra mile for customers? We believe that employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events, and regular access to experience our amazing products with an Annual Bonus based on company performance. Experience required for the Senior Customer Service Advisor role: Proven customer support experience Strong phone contact handling skills and active listening Able to work effectively in a team Experience working within a fast-paced environment Proficient with MS Office and familiar with CRM systems and practices High level of verbal and written communication Customer orientation and ability to adapt Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Highly motivated and resilient Duties of the Senior Customer Service Advisor: Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions To receive calls and correspondence, which may be requests for information, complaints and assistance or anything associated with products To build up and continuously update individual specialist knowledge in relation to products, strategy and relevant regulatory compliance e.g. FCA To build relationships with other sites and involving them in all matters relating to their customer. To ensure that all goodwill gestures are individual, tailored and reflect the inconvenience the customer has experienced Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions Please follow the link to apply for this Senior Customer Service Advisor role based on Calcot, Reading.
A super opportunity for someone looking for an engaging and friendly company seeking a part-time events assistant / office administrator. This role is 15 hours per week during office hours and based in Central Leamington Spa. This position will see you: Organising Quarterly company socials, liaising with venue and suppliers, co-ordinating numbers of employees, including for example Christmas and Summer parties; ad-hoc socials to tie into themes e.g. Comic Relief, Halloween Organising cards and collections for employee special occasions Ensuring the smooth functioning of the office and resolving any problems that crop up with relevant suppliers e.g. if electricians / plumber etc need calling out, resolving any cleaning issues with cleaning company, dishwasher problems, etc. Being the Go-to person for facility problems. Maintaining office supplies stationery, fizzy drinks, coffee/ tea, milk, first aid kit, branded merchandise Scheduling internal and external meetings and milestone reminders (events, reviews etc.) and making sure they happen Answering office phone and putting through to correct person or taking message Organising new starters induction meetings and giving out branded merchandise Assisting Directors to organise complex travel arrangements Assisting with any general Administration when required by Managers Sorting the office post The ideal candidate will have the following skills and attributes: Proven experience in an administrative support role would be ideal Excellent organisational skills Good attention to detail Good communication skills (verbal & written) Self-motivated and professional Proactive, can-do attitude, and able to work with minimal supervision Team player Good, helpful telephone manner Confidential and trustworthy Diplomatic Good Microsoft Office skills What do they offer: NEST pension with 3% company contribution on qualifying earnings 20 days holiday per year pro rata increasing one day per year of service up to 25 days pro rata Private healthcare Health cash back plan (dental and optical) Employee Assistance Programme (including face to face counselling) Company sick pay Life insurance (for those with dependants) Company funded socials (4 company socials a year plus 2 team socials, new starter lunch) Free fizzy drinks, tea, coffee, squash Cycle to work scheme Employee discounts portal INDL
Mar 28, 2024
Full time
A super opportunity for someone looking for an engaging and friendly company seeking a part-time events assistant / office administrator. This role is 15 hours per week during office hours and based in Central Leamington Spa. This position will see you: Organising Quarterly company socials, liaising with venue and suppliers, co-ordinating numbers of employees, including for example Christmas and Summer parties; ad-hoc socials to tie into themes e.g. Comic Relief, Halloween Organising cards and collections for employee special occasions Ensuring the smooth functioning of the office and resolving any problems that crop up with relevant suppliers e.g. if electricians / plumber etc need calling out, resolving any cleaning issues with cleaning company, dishwasher problems, etc. Being the Go-to person for facility problems. Maintaining office supplies stationery, fizzy drinks, coffee/ tea, milk, first aid kit, branded merchandise Scheduling internal and external meetings and milestone reminders (events, reviews etc.) and making sure they happen Answering office phone and putting through to correct person or taking message Organising new starters induction meetings and giving out branded merchandise Assisting Directors to organise complex travel arrangements Assisting with any general Administration when required by Managers Sorting the office post The ideal candidate will have the following skills and attributes: Proven experience in an administrative support role would be ideal Excellent organisational skills Good attention to detail Good communication skills (verbal & written) Self-motivated and professional Proactive, can-do attitude, and able to work with minimal supervision Team player Good, helpful telephone manner Confidential and trustworthy Diplomatic Good Microsoft Office skills What do they offer: NEST pension with 3% company contribution on qualifying earnings 20 days holiday per year pro rata increasing one day per year of service up to 25 days pro rata Private healthcare Health cash back plan (dental and optical) Employee Assistance Programme (including face to face counselling) Company sick pay Life insurance (for those with dependants) Company funded socials (4 company socials a year plus 2 team socials, new starter lunch) Free fizzy drinks, tea, coffee, squash Cycle to work scheme Employee discounts portal INDL
Store Manager Hours: 40 hours per week, working any 5 out of 7 days, including bank holidays and weekends. Salary: Basic salary up to £30,000 per annum with the opportunity to earn quarterly bonus. The Company: Austen & Blake (Neve Jewels Ltd) Founded in 2008, we embarked on a purpose to change the market when it came to buying exceptionally high-quality, affordable diamond jewellery pieces. With a wealth of experience behind us, we are proud to say we're one of the most trusted jewellery brands on the market, and love nothing more than making those milestone moments even more memorable. Now, with over 15 UK stores and many more popping up all around the world at an incredibly fast rate, we're growing from strength to strength and have some exciting opportunities on the horizon. About this role: We are seeking an experienced and dedicated Store Manager to join our team in Chester. In this role, you will play a pivotal part in maintaining our brand's reputation for excellence and luxury while overseeing daily operations and driving sales. Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers. How you'll contribute: Leadership and Team Management: Lead and mentor the sales team to consistently achieve and surpass sales targets. Foster a positive and motivating work environment through collaboration and teamwork. Client Engagement and Consultation: Ensure clients are greeted with warmth and professionalism, forging genuine relationships by attentively understanding their needs and preferences. Provide guidance to the sales team on effective client engagement and consultative sales techniques based on an existing Sales Journey. Product Knowledge: Cultivate an in-depth understanding of our jewellery, including materials, design intricacies, and craftsmanship. Conduct training sessions to enhance the product knowledge and industry knowledge of sales consultants. Sales Performance: Devise and execute sales strategies, ensuring that both individual and team sales targets and Key Performance Indicators are met. Encourage a consultative and customer-centric approach to sales. Understand and influence your store's Profit & Loss report. Customer Experience: Maintain and elevate exceptional customer service standards, promptly addressing inquiries and concerns to ensure clients feel valued. Manage all client escalations for an exemplary outcome for all parties involved. Brand Ambassadorship: Uphold and promote the essence of our brand through a polished appearance and a genuine passion for luxury jewellery. Visual Merchandising: Oversee the presentation of merchandise in-store to ensure it aligns with our brand's aesthetics and visual standards. Collaborate with the visual merchandising team to create captivating displays that showcase our jewellery collections effectively. Ensure that all product displays, signage, and promotional materials are current and in excellent condition. Store Cleanliness and Organisation: Lead efforts to maintain the cleanliness and organisation of the store, including display cases, common areas, and back-of-house spaces. Implement and enforce daily cleaning and tidying routines to create a welcoming shopping atmosphere. Inventory Management: Work closely with the Operations Team to ensure accurate stock levels and minimise discrepancies and stock loss. Perform regular stock checks. Security and Loss Prevention: Implement and enforce security protocols to safeguard merchandise and prevent theft. Collaborate with security personnel and management to address any security concerns or incidents promptly. Compliance: Ensure that the store operates in full compliance with all relevant laws, regulations, and company policies. Oversee and facilitate training for the team to ensure they are knowledgeable about and adhere to all compliance requirements. Customer Feedback and Improvement: Actively seek customer feedback regarding their in-store experiences and product offerings. Use customer insights to identify areas for improvement in store operations and customer service. Health and Safety: Promote a safe working environment by ensuring that all employees adhere to health and safety guidelines. Take prompt action in response to any safety concerns or incidents. Store Maintenance: Coordinate with maintenance and repair personnel to address any issues with store facilities or equipment promptly. Ensure that the store's physical infrastructure is well-maintained and aesthetically pleasing. Qualifications, Skills & Experience: Minimum of 2 years of experience in luxury retail, preferably in the jewellery sector, with a proven track record of consistently achieving and exceeding sales targets. Experience in engaging with high-end clientele is highly advantageous. Effective communication skills and a proactive team player. Strong problem-solving abilities and adaptability to evolving role requirements. Proficiency in new software and the ability to quickly grasp new systems. Outstanding interpersonal skills, including exceptional listening, communication, and relationship-building capabilities. A genuine passion for luxury products and a discerning eye for aesthetics. Impeccable attention to detail. Ability to thrive in a fast-paced, dynamic environment while maintaining the highest level of professionalism. A proactive and results-driven mindset, combined with a sincere commitment to exceeding customer expectations. Benefits: Competitive salary Commission 20 days of annual leave plus 8 days of bank holidays (pro rata) Private Healthcare Access to a 24-hour Employee Assistance Programme Company discount _Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown._ Job Types: Full-time, Permanent Salary: £26,000.00-£30,000.00 per year Benefits: Company events Company pension Employee discount Private medical insurance Referral programme Schedule: 8 hour shift Weekend availability Supplemental pay types: Bonus scheme Experience: Management: 5 years (required) Jewellery: 3 years (preferred) Work Location: In person
Mar 28, 2024
Full time
Store Manager Hours: 40 hours per week, working any 5 out of 7 days, including bank holidays and weekends. Salary: Basic salary up to £30,000 per annum with the opportunity to earn quarterly bonus. The Company: Austen & Blake (Neve Jewels Ltd) Founded in 2008, we embarked on a purpose to change the market when it came to buying exceptionally high-quality, affordable diamond jewellery pieces. With a wealth of experience behind us, we are proud to say we're one of the most trusted jewellery brands on the market, and love nothing more than making those milestone moments even more memorable. Now, with over 15 UK stores and many more popping up all around the world at an incredibly fast rate, we're growing from strength to strength and have some exciting opportunities on the horizon. About this role: We are seeking an experienced and dedicated Store Manager to join our team in Chester. In this role, you will play a pivotal part in maintaining our brand's reputation for excellence and luxury while overseeing daily operations and driving sales. Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers. How you'll contribute: Leadership and Team Management: Lead and mentor the sales team to consistently achieve and surpass sales targets. Foster a positive and motivating work environment through collaboration and teamwork. Client Engagement and Consultation: Ensure clients are greeted with warmth and professionalism, forging genuine relationships by attentively understanding their needs and preferences. Provide guidance to the sales team on effective client engagement and consultative sales techniques based on an existing Sales Journey. Product Knowledge: Cultivate an in-depth understanding of our jewellery, including materials, design intricacies, and craftsmanship. Conduct training sessions to enhance the product knowledge and industry knowledge of sales consultants. Sales Performance: Devise and execute sales strategies, ensuring that both individual and team sales targets and Key Performance Indicators are met. Encourage a consultative and customer-centric approach to sales. Understand and influence your store's Profit & Loss report. Customer Experience: Maintain and elevate exceptional customer service standards, promptly addressing inquiries and concerns to ensure clients feel valued. Manage all client escalations for an exemplary outcome for all parties involved. Brand Ambassadorship: Uphold and promote the essence of our brand through a polished appearance and a genuine passion for luxury jewellery. Visual Merchandising: Oversee the presentation of merchandise in-store to ensure it aligns with our brand's aesthetics and visual standards. Collaborate with the visual merchandising team to create captivating displays that showcase our jewellery collections effectively. Ensure that all product displays, signage, and promotional materials are current and in excellent condition. Store Cleanliness and Organisation: Lead efforts to maintain the cleanliness and organisation of the store, including display cases, common areas, and back-of-house spaces. Implement and enforce daily cleaning and tidying routines to create a welcoming shopping atmosphere. Inventory Management: Work closely with the Operations Team to ensure accurate stock levels and minimise discrepancies and stock loss. Perform regular stock checks. Security and Loss Prevention: Implement and enforce security protocols to safeguard merchandise and prevent theft. Collaborate with security personnel and management to address any security concerns or incidents promptly. Compliance: Ensure that the store operates in full compliance with all relevant laws, regulations, and company policies. Oversee and facilitate training for the team to ensure they are knowledgeable about and adhere to all compliance requirements. Customer Feedback and Improvement: Actively seek customer feedback regarding their in-store experiences and product offerings. Use customer insights to identify areas for improvement in store operations and customer service. Health and Safety: Promote a safe working environment by ensuring that all employees adhere to health and safety guidelines. Take prompt action in response to any safety concerns or incidents. Store Maintenance: Coordinate with maintenance and repair personnel to address any issues with store facilities or equipment promptly. Ensure that the store's physical infrastructure is well-maintained and aesthetically pleasing. Qualifications, Skills & Experience: Minimum of 2 years of experience in luxury retail, preferably in the jewellery sector, with a proven track record of consistently achieving and exceeding sales targets. Experience in engaging with high-end clientele is highly advantageous. Effective communication skills and a proactive team player. Strong problem-solving abilities and adaptability to evolving role requirements. Proficiency in new software and the ability to quickly grasp new systems. Outstanding interpersonal skills, including exceptional listening, communication, and relationship-building capabilities. A genuine passion for luxury products and a discerning eye for aesthetics. Impeccable attention to detail. Ability to thrive in a fast-paced, dynamic environment while maintaining the highest level of professionalism. A proactive and results-driven mindset, combined with a sincere commitment to exceeding customer expectations. Benefits: Competitive salary Commission 20 days of annual leave plus 8 days of bank holidays (pro rata) Private Healthcare Access to a 24-hour Employee Assistance Programme Company discount _Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown._ Job Types: Full-time, Permanent Salary: £26,000.00-£30,000.00 per year Benefits: Company events Company pension Employee discount Private medical insurance Referral programme Schedule: 8 hour shift Weekend availability Supplemental pay types: Bonus scheme Experience: Management: 5 years (required) Jewellery: 3 years (preferred) Work Location: In person
Administration Supervisor We have an exciting opportunity for someone with excellent organisational and supervisory skills to oversee a team of Administrators for our client, who is an established household name in insurance. This role is based in Ashford, is a 35 hour a week (9am to 5pm with an hour for lunch), Monday to Friday position. Salary will be 25,000 with benefits to include: 26 days holiday plus bank holidays The option to buy or sell 5 days after probation Birthday day off Health Shield cash-back plan Death in service Free parking Friday fruit delivery Annual company trips for staff Duties will include: To ensure the effective provision of administration services - assessing, planning and managing workload and team members' performance. Includes providing and managing cover across the team for absences/high workload. Positive interactions with customers: answering calls, directing to the appropriate person, greeting visitors to the office and contacting customers to support their insurance needs. Effective management of stock, ordering stationery, incoming and outgoing post. Effective administration of credit control processes including customer payments and processing refund requests within required time-frames. Engage and motivate your team member/s in a way that enhances performance and contributes positively to being a great place to work. Proactively support the training delivery and learning and development of the team. Apply relevant people management processes and resources to support the performance of your team member/s, including ensuring regular and effective communication through monthly 1:1 meetings, performance reviews and adhoc meetings as required. The ideal candidate will have: Experience in customer service/customer facing roles Experience managing or supervising others/team Office or front desk experience Effective and professional verbal and written communication skills Excellent attention to detail and organisational skills Good IT skills, especially Microsoft Office Good maths and problem solving skills Able to manage own workload and able to work effectively under pressure Great team working and ability to build effective relationships through positive behaviours, honesty and integrity. Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence CVs in Word please. The role is subject to Disclosure and Barring Service (DBS) checks and CCJ checks. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. (url removed)
Mar 28, 2024
Full time
Administration Supervisor We have an exciting opportunity for someone with excellent organisational and supervisory skills to oversee a team of Administrators for our client, who is an established household name in insurance. This role is based in Ashford, is a 35 hour a week (9am to 5pm with an hour for lunch), Monday to Friday position. Salary will be 25,000 with benefits to include: 26 days holiday plus bank holidays The option to buy or sell 5 days after probation Birthday day off Health Shield cash-back plan Death in service Free parking Friday fruit delivery Annual company trips for staff Duties will include: To ensure the effective provision of administration services - assessing, planning and managing workload and team members' performance. Includes providing and managing cover across the team for absences/high workload. Positive interactions with customers: answering calls, directing to the appropriate person, greeting visitors to the office and contacting customers to support their insurance needs. Effective management of stock, ordering stationery, incoming and outgoing post. Effective administration of credit control processes including customer payments and processing refund requests within required time-frames. Engage and motivate your team member/s in a way that enhances performance and contributes positively to being a great place to work. Proactively support the training delivery and learning and development of the team. Apply relevant people management processes and resources to support the performance of your team member/s, including ensuring regular and effective communication through monthly 1:1 meetings, performance reviews and adhoc meetings as required. The ideal candidate will have: Experience in customer service/customer facing roles Experience managing or supervising others/team Office or front desk experience Effective and professional verbal and written communication skills Excellent attention to detail and organisational skills Good IT skills, especially Microsoft Office Good maths and problem solving skills Able to manage own workload and able to work effectively under pressure Great team working and ability to build effective relationships through positive behaviours, honesty and integrity. Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence CVs in Word please. The role is subject to Disclosure and Barring Service (DBS) checks and CCJ checks. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. (url removed)
Red Snapper Recruitment Limited
Swindon, Wiltshire
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of a leading national charity supporting LGBTQ+ community are recruiting for a Specialist Coach/ Women s Refuge Worker. This role sits within the charity s business where they deliver quality community and accommodation-based support for some of the most vulnerable members of their communities, including specialist young people s support services and domestic abuse services for those fleeing domestic abuse. Location : Central Swindon Salary : £11.33 Hours: 40-hours a week, FTC until Sept 2024. Main Duties: Manage a caseload of customers through their journey supported housing service, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. Assisting in administering referrals into the service, with a focus on Safety Planning that is informed by the individual s identity and any possible associated risks. To be an advocate for the customers we support, working across the wider team and business to advocate for the LGBTQ+ community and share best practice and knowledge around working with the client group. Deliver quality, outcome focused coaching support sessions in both one-to-one sessions and group sessions, providing both emotional and practical support; including but not limited to support sessions on finance and budget management, healthy relationships, mental health and wellbeing and employment skills. Maintain up to date risk assessments and support plans for all customers and ensure compliance with Safeguarding policies and procedures. Identify and signpost customers to any services they may benefit from that is available from partner agencies, supporting customers to access these services Support customers to pay their rent, service charge and any personal charges in accordance with their license agreement, recognising the importance of being able to effectively manage their finances as a step towards independent living. Carry out health and safety checks and risk assessments of the building as requested by your line manager. Essential Requirements: Experience of female support work. Experience of working with members of the LGBTQ+ Community is desirable but not essential. Experience in carrying out robust safety planning. Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork. Ability to provide quality, short-term casework. Numerate and literate to GCSE standard, IT literate and able to use all Microsoft packages. Level 3 qualification i.e. Health and Social Care (or equivalent); or other relevant experience/qualifications in a role-related field. Role is subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please send your CV to Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Mar 28, 2024
Contractor
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of a leading national charity supporting LGBTQ+ community are recruiting for a Specialist Coach/ Women s Refuge Worker. This role sits within the charity s business where they deliver quality community and accommodation-based support for some of the most vulnerable members of their communities, including specialist young people s support services and domestic abuse services for those fleeing domestic abuse. Location : Central Swindon Salary : £11.33 Hours: 40-hours a week, FTC until Sept 2024. Main Duties: Manage a caseload of customers through their journey supported housing service, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential. Assisting in administering referrals into the service, with a focus on Safety Planning that is informed by the individual s identity and any possible associated risks. To be an advocate for the customers we support, working across the wider team and business to advocate for the LGBTQ+ community and share best practice and knowledge around working with the client group. Deliver quality, outcome focused coaching support sessions in both one-to-one sessions and group sessions, providing both emotional and practical support; including but not limited to support sessions on finance and budget management, healthy relationships, mental health and wellbeing and employment skills. Maintain up to date risk assessments and support plans for all customers and ensure compliance with Safeguarding policies and procedures. Identify and signpost customers to any services they may benefit from that is available from partner agencies, supporting customers to access these services Support customers to pay their rent, service charge and any personal charges in accordance with their license agreement, recognising the importance of being able to effectively manage their finances as a step towards independent living. Carry out health and safety checks and risk assessments of the building as requested by your line manager. Essential Requirements: Experience of female support work. Experience of working with members of the LGBTQ+ Community is desirable but not essential. Experience in carrying out robust safety planning. Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork. Ability to provide quality, short-term casework. Numerate and literate to GCSE standard, IT literate and able to use all Microsoft packages. Level 3 qualification i.e. Health and Social Care (or equivalent); or other relevant experience/qualifications in a role-related field. Role is subject to DBS check at the relevant level. If you would like to be considered for this position and have the relevant experience, then please send your CV to Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Office Angels are currently recruiting for a Sales Order Management Co-ordinator for our client based in Ascot. Role: Sales Order Management Co-ordinator Location: Ascot (Office Based) Hours: Full time Monday - Friday, 9am-5.00pm Benefits: 25 days holiday + 1 for Birthday + Bank Holidays Free Parking Qualifying Workplace Pension Scheme Group Life Assurance Scheme Group Critical Illness Scheme Group Income Protection Scheme Healthcare Package Duties include but are not limited to: Responsible for the end-to-end order management life cycle of customer accounts within the agreed SLAs Continually monitor the back-order situation and actively seek to reduce back-order quantities Appraise customers of the delivery situation Investigate and resolve customer orders that have not reached fulfilment Respond to all queries and requests within the team's shared inboxes within a timely manner Support new customer account creation Become an expert on all customers' individual specific requirements Ensure order shipment method chosen is most cost effective to enable reductions in transport costs Responsible for managing the accurate and timely invoicing for customer accounts Liaising with customers in respect to failed deliveries, stock issues and price discrepancies and follow up unresolved issues Raise credits for correction of invoices and distribute to relevant stakeholders Responsible for setting up and maintaining the correct pricing for customers when necessary Continually look to identify areas/procedures within the department where process improvements can be made Build and maintain strong relationships with internal stakeholders The ideal candidate will have/be: Previous experience of sales administration and order processing Experience with major retailers Proven competence with ERP systems Analytical and a problem solver, with excellent organisation and time management skills Experience in a product and customer focused environment Excellent written and verbal communication skills An assertive, optimistic, resilient individual who thrives on change and under pressure High levels of attention to detail Good knowledge of Microsoft packages with strong excel skills If you are interested in this position, please send your CV to Morgan at (url removed) or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
Office Angels are currently recruiting for a Sales Order Management Co-ordinator for our client based in Ascot. Role: Sales Order Management Co-ordinator Location: Ascot (Office Based) Hours: Full time Monday - Friday, 9am-5.00pm Benefits: 25 days holiday + 1 for Birthday + Bank Holidays Free Parking Qualifying Workplace Pension Scheme Group Life Assurance Scheme Group Critical Illness Scheme Group Income Protection Scheme Healthcare Package Duties include but are not limited to: Responsible for the end-to-end order management life cycle of customer accounts within the agreed SLAs Continually monitor the back-order situation and actively seek to reduce back-order quantities Appraise customers of the delivery situation Investigate and resolve customer orders that have not reached fulfilment Respond to all queries and requests within the team's shared inboxes within a timely manner Support new customer account creation Become an expert on all customers' individual specific requirements Ensure order shipment method chosen is most cost effective to enable reductions in transport costs Responsible for managing the accurate and timely invoicing for customer accounts Liaising with customers in respect to failed deliveries, stock issues and price discrepancies and follow up unresolved issues Raise credits for correction of invoices and distribute to relevant stakeholders Responsible for setting up and maintaining the correct pricing for customers when necessary Continually look to identify areas/procedures within the department where process improvements can be made Build and maintain strong relationships with internal stakeholders The ideal candidate will have/be: Previous experience of sales administration and order processing Experience with major retailers Proven competence with ERP systems Analytical and a problem solver, with excellent organisation and time management skills Experience in a product and customer focused environment Excellent written and verbal communication skills An assertive, optimistic, resilient individual who thrives on change and under pressure High levels of attention to detail Good knowledge of Microsoft packages with strong excel skills If you are interested in this position, please send your CV to Morgan at (url removed) or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We have an exciting opportunity here at Barnardo's for an experienced, enthusiastic, and assertive Team Manager to deliver the day-to-day operational delivery of the In Reach Hospital Emergency Department Family Support Programme. The role is part time working 18.5 hours per week and will be based atNorth Middlesex University Hospital, the entrance to the A & E department is in Bridport Road, Edmon click apply for full job details
Mar 28, 2024
Full time
We have an exciting opportunity here at Barnardo's for an experienced, enthusiastic, and assertive Team Manager to deliver the day-to-day operational delivery of the In Reach Hospital Emergency Department Family Support Programme. The role is part time working 18.5 hours per week and will be based atNorth Middlesex University Hospital, the entrance to the A & E department is in Bridport Road, Edmon click apply for full job details
Brook Street are working in partnership with ACAS in their search for ACAS Advisors to join their team as soon as possible. The Acas helpline receives nearly 750,000 calls a year. The helpline is for anyone who needs employment law or workplace advice, including employers, employees, workers and their representatives. The role: -Answering written and telephone queries from the public in relation to issues or problems at work. -Tailoring advice & guidance to support individual and different personal issues. -Identifying most appropriate options for each customer -Showing empathy, understanding and patience -Be impartial at all times Assignment details: Temporary Assignment Length: 3- 6 months Pay rate: 12.60ph - Weekly Pay Working arrangements: FULLY OFFICE BASED DURING TRAINING then Hybrid Working optional Training period - (Monday - Friday - around 9am to 5pm) Helpline hours are open from 8am to 6pm. Start Date: ASAP Location: Newcastle - Civic Centre Person specifics: You will need to be flexible in approach and have the ability to multi-task, be positive and have a can-do attitude. Have excellent Customer service skills Have excellent written skills Able to navigate in house systems and use Microsoft packages What is on offer?: -This is an opportunity to get a foot in the door with a large public sector body. Permanent opportunities may also come up within ACAS. -You will undergo a brilliant training period which will allow you to develop skills that relate to employment law and HR. -Weekly Pay -Hybrid working -Attractive city centre office Must be able to pass a BASIC DBS check Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 28, 2024
Seasonal
Brook Street are working in partnership with ACAS in their search for ACAS Advisors to join their team as soon as possible. The Acas helpline receives nearly 750,000 calls a year. The helpline is for anyone who needs employment law or workplace advice, including employers, employees, workers and their representatives. The role: -Answering written and telephone queries from the public in relation to issues or problems at work. -Tailoring advice & guidance to support individual and different personal issues. -Identifying most appropriate options for each customer -Showing empathy, understanding and patience -Be impartial at all times Assignment details: Temporary Assignment Length: 3- 6 months Pay rate: 12.60ph - Weekly Pay Working arrangements: FULLY OFFICE BASED DURING TRAINING then Hybrid Working optional Training period - (Monday - Friday - around 9am to 5pm) Helpline hours are open from 8am to 6pm. Start Date: ASAP Location: Newcastle - Civic Centre Person specifics: You will need to be flexible in approach and have the ability to multi-task, be positive and have a can-do attitude. Have excellent Customer service skills Have excellent written skills Able to navigate in house systems and use Microsoft packages What is on offer?: -This is an opportunity to get a foot in the door with a large public sector body. Permanent opportunities may also come up within ACAS. -You will undergo a brilliant training period which will allow you to develop skills that relate to employment law and HR. -Weekly Pay -Hybrid working -Attractive city centre office Must be able to pass a BASIC DBS check Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
KEY RESPONSIBILITIES Taking inventory of office supplies and ordering Helping establish, implement, and maintain office procedures. Assisting senior management team when needed Excellent written and verbal communication Manage online and paper filing systems. Record office expenditure and manage the budget. Maintain supplies of stationery and equipment and staff uniform Maintain the condition of the office and arrange for necessary repairs. Oversee the recruitment of new staff, sometimes including training and induction. Ensure adequate staff levels to cover for absences and peaks in workload by consulting with temping agencies. Assist with staff appraisals, performance management and disciplinary administration. Promote staff development, engagement, and training. Write reports for senior management. Review and update health and safety policies and ensure they're observed. Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies. Arrange regular testing for electrical equipment and safety devices, liaise with suppliers of infrastructure to manage maintenance schedules of equipment. SKILLS REQUIRED Excellent organisational and time-management skills Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and other commonly used office packages Strong IT and typing skills. The ability to prioritise tasks and work under pressure. The ability to manage your workload efficiently. Excellent interpersonal, oral, and written communication skills, with the ability to converse at senior and Board level. Negotiation and relationship-building skills Attention to detail. Flexibility and adaptability to changing workloads. A problem-solving approach to work Project-management skills A familiarity with legislation in the areas of employment, equality and diversity, and data protection - this is useful, but not essential. Ability to maintain and manage multiple projects in an organised and logical manner, paying strict diligence. Excellent teamwork skill, open to others' ideas and suggestions. Demonstrate an ability to prioritise amongst competing tasks. Must be a natural relationship builder with integrity, reliability, and maturity.
Mar 28, 2024
Full time
KEY RESPONSIBILITIES Taking inventory of office supplies and ordering Helping establish, implement, and maintain office procedures. Assisting senior management team when needed Excellent written and verbal communication Manage online and paper filing systems. Record office expenditure and manage the budget. Maintain supplies of stationery and equipment and staff uniform Maintain the condition of the office and arrange for necessary repairs. Oversee the recruitment of new staff, sometimes including training and induction. Ensure adequate staff levels to cover for absences and peaks in workload by consulting with temping agencies. Assist with staff appraisals, performance management and disciplinary administration. Promote staff development, engagement, and training. Write reports for senior management. Review and update health and safety policies and ensure they're observed. Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies. Arrange regular testing for electrical equipment and safety devices, liaise with suppliers of infrastructure to manage maintenance schedules of equipment. SKILLS REQUIRED Excellent organisational and time-management skills Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and other commonly used office packages Strong IT and typing skills. The ability to prioritise tasks and work under pressure. The ability to manage your workload efficiently. Excellent interpersonal, oral, and written communication skills, with the ability to converse at senior and Board level. Negotiation and relationship-building skills Attention to detail. Flexibility and adaptability to changing workloads. A problem-solving approach to work Project-management skills A familiarity with legislation in the areas of employment, equality and diversity, and data protection - this is useful, but not essential. Ability to maintain and manage multiple projects in an organised and logical manner, paying strict diligence. Excellent teamwork skill, open to others' ideas and suggestions. Demonstrate an ability to prioritise amongst competing tasks. Must be a natural relationship builder with integrity, reliability, and maturity.
Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Middlewood Clinic in Midhurst. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to people within a Eating disorders setting, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward of the ward in the Ward Manager's absence Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What you will get A salary of up to £40,000 per annum reviewed annually. £1,200 Location Allowance £5,000 Welcome bonus The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 28, 2024
Full time
Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Middlewood Clinic in Midhurst. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to people within a Eating disorders setting, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward of the ward in the Ward Manager's absence Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What you will get A salary of up to £40,000 per annum reviewed annually. £1,200 Location Allowance £5,000 Welcome bonus The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Temporary admin officer vacancy at Bristol Civil Justice Court 11.88 per hour to start ASAP Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer position for 6 months to start ASAP; contract likely to be extended. Full time, Monday to Friday 37 hours per week. 11.88 per hour. Full training will be given. Brook Street are recruiting an admin officer for our public sector client who is part of the MOJ family based in Bristol. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users. Duties may include, but not be limited to: Data inputting of civil, family or employment tribunal cases General administration of civil, family or tribunal work Preparing accurate paper records and electronic files for court hearings Producing court documentation and orders Dealing with queries, these could be by email, phone or face to face Postal Duties Liaising with members of the public, court users and judiciary Undertake listing and rota management duties Creating and updating records using in-house computer systems and Office 365 Maintaining of manual and electronic records Recording of attended hearings Courtroom management Sitting in courtrooms and supporting the members of the judiciary Required skills: Previous admin experience Good accurate typing/data entry skills Excellent communication skills both verbal and written Good strong working knowledge of Microsoft packages Ability to follow instructions Ability to work as part of a team but also able to work independently Attention to detail and ability to prioritise workload The role is subject to 3 years' referencing and a basic DBS check. Please apply online with your current CV in WORD format only. Due to the high number of applications we receive, it may not be possible to respond to all applications. Any questions, please contact Bristol PSR team on (phone number removed). Contact Francisco Castilla in our Bristol office for more information. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
Mar 28, 2024
Seasonal
Temporary admin officer vacancy at Bristol Civil Justice Court 11.88 per hour to start ASAP Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer position for 6 months to start ASAP; contract likely to be extended. Full time, Monday to Friday 37 hours per week. 11.88 per hour. Full training will be given. Brook Street are recruiting an admin officer for our public sector client who is part of the MOJ family based in Bristol. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users. Duties may include, but not be limited to: Data inputting of civil, family or employment tribunal cases General administration of civil, family or tribunal work Preparing accurate paper records and electronic files for court hearings Producing court documentation and orders Dealing with queries, these could be by email, phone or face to face Postal Duties Liaising with members of the public, court users and judiciary Undertake listing and rota management duties Creating and updating records using in-house computer systems and Office 365 Maintaining of manual and electronic records Recording of attended hearings Courtroom management Sitting in courtrooms and supporting the members of the judiciary Required skills: Previous admin experience Good accurate typing/data entry skills Excellent communication skills both verbal and written Good strong working knowledge of Microsoft packages Ability to follow instructions Ability to work as part of a team but also able to work independently Attention to detail and ability to prioritise workload The role is subject to 3 years' referencing and a basic DBS check. Please apply online with your current CV in WORD format only. Due to the high number of applications we receive, it may not be possible to respond to all applications. Any questions, please contact Bristol PSR team on (phone number removed). Contact Francisco Castilla in our Bristol office for more information. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.