One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Are you an extremely organised Administrator who can keep several plates spinning at the same time? Are you bored of monotonous tasks? Taken for granted, perhaps? Come and be a vital part of our team as a conduit between internal and external customers in the service department at our Watford offices. As long as you don't mind getting your hands dirty sometimes - this could be the role for you. BASIC SALARY: Up to £27,000 BENEFITS: Quarterly bonus paid on company performance Good holiday package rising with service Access to company benefits scheme including pension and 'perks' LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welling Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley, JOB DESCRIPTION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire As our Administrator, you will take a key role in the service and hire administration department. Acting as a conduit between internal and external customers, as the Service Administrator you will maintain control and information regarding the status of ongoing jobs, report back as appropriate and keep the clients up to date. KEY RESPONSIBILITIES: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire Managing, processing and administering circa 30 jobs per day coming into the Service Department Acting as a conduit between customer, suppliers (including sub-contracted engineering) and internal teams, you will administer and report on calibration, repair and service work as required As the role evolves, you may become more responsible for quoting for jobs and allocating work to internal departments and subcontractors as appropriate Administering the equipment hire function - responding to customer requests and orders - as well as booking out and returning hire units PERSON SPECIFICATION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire You must be extremely organised and able to deal with the pressure of managing multiple jobs, from multiple customers at the same time You will have good communication skills - able to influence and indirectly manage both internal and external departments You will ideally have experience of working in a service, spares, workshop or engineering environment, though this experience could also come from a logistics planning background Sales administration would also be an appropriate skill set - but you must be prepared to get your hands dirty THE COMPANY: Approaching 100 years in business, we are a well-respected manufacturer and brand of electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we are leading our niche industry in innovation. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administration, Workshop Administration, Maintenance Manager, Service Planner, Logistics Planner, Sales Order Manager : Electronic Test and Measurement, Electronic Instrumentation, Electronic Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP17636, Wallace Hind Selection
Mar 29, 2024
Full time
Are you an extremely organised Administrator who can keep several plates spinning at the same time? Are you bored of monotonous tasks? Taken for granted, perhaps? Come and be a vital part of our team as a conduit between internal and external customers in the service department at our Watford offices. As long as you don't mind getting your hands dirty sometimes - this could be the role for you. BASIC SALARY: Up to £27,000 BENEFITS: Quarterly bonus paid on company performance Good holiday package rising with service Access to company benefits scheme including pension and 'perks' LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welling Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley, JOB DESCRIPTION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire As our Administrator, you will take a key role in the service and hire administration department. Acting as a conduit between internal and external customers, as the Service Administrator you will maintain control and information regarding the status of ongoing jobs, report back as appropriate and keep the clients up to date. KEY RESPONSIBILITIES: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire Managing, processing and administering circa 30 jobs per day coming into the Service Department Acting as a conduit between customer, suppliers (including sub-contracted engineering) and internal teams, you will administer and report on calibration, repair and service work as required As the role evolves, you may become more responsible for quoting for jobs and allocating work to internal departments and subcontractors as appropriate Administering the equipment hire function - responding to customer requests and orders - as well as booking out and returning hire units PERSON SPECIFICATION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire You must be extremely organised and able to deal with the pressure of managing multiple jobs, from multiple customers at the same time You will have good communication skills - able to influence and indirectly manage both internal and external departments You will ideally have experience of working in a service, spares, workshop or engineering environment, though this experience could also come from a logistics planning background Sales administration would also be an appropriate skill set - but you must be prepared to get your hands dirty THE COMPANY: Approaching 100 years in business, we are a well-respected manufacturer and brand of electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we are leading our niche industry in innovation. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administration, Workshop Administration, Maintenance Manager, Service Planner, Logistics Planner, Sales Order Manager : Electronic Test and Measurement, Electronic Instrumentation, Electronic Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP17636, Wallace Hind Selection
Working in the world of care, we're dedicated to providing excellent support and exceptional care to our customers at Blueleaf. As a leading supplier of care products, consumables and furniture, we're looking to recruit a permanent, full time Customer Service Administrator to join our energetic Sales & Marketing team in our Castleford location. An understanding, empathetic attitude will be required to ensure the best service is provided to our loyal customers, whether this be over the phone, email or live chat. The ideal candidate will have good knowledge of the Sales approach along with experience in using different customer service techniques to keep the well-developed business relationship. This is a permanent full time role, working 40 hours a week, Monday to Friday, typical working hours are from 8am to 4:30pm. Immediate start is available. About Blueleaf At Blueleaf, we believe those who care for others are extraordinary. We're here to support them and ensure they never feel alone, and by understanding our clients needs and challenges, this allows us to find the right solutions to achieve their desired outcomes, as well as providing the essentials that every care home needs. In an industry which is all about people, we value relationships above all else, we take the time to get to know them, listen to them, and walk in their shoes and those of their residents - always living our values: 'Stronger Together, Achieve the Outcome, Lead the Way and Care. Always'. With over 30-years experience in the care home sector and occupying a large portion of this market, Blueleaf is continually looking at ways to expand and grow by seeking new opportunities, and to use its experience and expertise to help care homes deliver outstanding care for their residents. Blueleaf is an equal opportunities employer. Your day to day responsibilities: Live and promote Blueleaf's Culture and Values. Interact with all customers whether on the telephone, email or live chat in a professional and friendly manner at all times. Maintain a positive, empathetic, and professional attitude toward customers at all times. Answer all telephone calls and emails, and execute tasks requested including order placing, returns, complaints, order queries and general enquiries, maintaining a timely, patient, polite and customer-focused telephone manner. Manage and sort any delivery queries, price/invoice queries, return/collection queries, online account queries. Investigate and resolve customer complaints quickly and patiently, including assisting customers who may have received their orders late, have received the wrong order or have received faulty products. Address any questions or issues customers may have. Communicate with customers to understand their requirements and need. Offer solutions based on clients needs and capabilities. Provide support for the sales teams so they are able to concentrate on proactive selling, including upsell and cross sell opportunities. Liaise with relevant team members or 3rd party organisations when a request that needs attention due to issues they are experiencing that are outside of the scope of the role. Prioritise the workload to ensure customer expectations are met at high standards and the level requested of customer service is always met. Provide feedback on the efficiency of the customer service processes and support the team in updating or changing the processes to increase customer satisfaction. Learn how to use database systems and the company tools available in the ERP system (Netsuite) to record any data, notes, complaints (Case management, Tasks, Activity logs). Take responsibility for updating any Customer Reference Data in the company s core ERP system (Netsuite) liaising with the relevant department or Account manager. Keep confidential records and financial information private and secure. Skills & Experience Clear communication and active listening skills. Previous use of ERP systems / web page navigation. Ideally you'll have knowledge and experience of using Orderwise. Good level of IT literacy, including use of Excel. 12+ months experience in telesales. 12+ months experience in Customer service or similar sector. Customer fixation by actively seeking to understand customer. requirements and business operations, anticipates request for solutions based on well-developed relationships. Interpersonal skills ability to communicate at all levels and backgrounds, and to understands concerns, feelings and reactions of others. Planning and organising yourself to accomplish specific goals. Problem solving with a willingness to make decisions once analysed; making judgment on the best solution to a problem or situation. Ability to stay calm under pressure and when customers are stressed or upset. Strong team player willing to participate as a full member. What will we offer? We will offer a competitive salary of £28,164.00 per annum, 33 days holiday inclusive of bank and public holidays. You will be eligible for inclusion in a discretionary bonus scheme and a number of welfare benefits, such as auto-enrolment into our pension scheme, Death in Service benefit, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits including access to an employee assistance program. Location This role is located at our Castleford office in West Yorkshire. Next Steps Apply now! By applying for this role you give us consent to process your personal data for recruitment purposes only. If you would like to see a copy of our data privacy notice please contact us.
Mar 29, 2024
Full time
Working in the world of care, we're dedicated to providing excellent support and exceptional care to our customers at Blueleaf. As a leading supplier of care products, consumables and furniture, we're looking to recruit a permanent, full time Customer Service Administrator to join our energetic Sales & Marketing team in our Castleford location. An understanding, empathetic attitude will be required to ensure the best service is provided to our loyal customers, whether this be over the phone, email or live chat. The ideal candidate will have good knowledge of the Sales approach along with experience in using different customer service techniques to keep the well-developed business relationship. This is a permanent full time role, working 40 hours a week, Monday to Friday, typical working hours are from 8am to 4:30pm. Immediate start is available. About Blueleaf At Blueleaf, we believe those who care for others are extraordinary. We're here to support them and ensure they never feel alone, and by understanding our clients needs and challenges, this allows us to find the right solutions to achieve their desired outcomes, as well as providing the essentials that every care home needs. In an industry which is all about people, we value relationships above all else, we take the time to get to know them, listen to them, and walk in their shoes and those of their residents - always living our values: 'Stronger Together, Achieve the Outcome, Lead the Way and Care. Always'. With over 30-years experience in the care home sector and occupying a large portion of this market, Blueleaf is continually looking at ways to expand and grow by seeking new opportunities, and to use its experience and expertise to help care homes deliver outstanding care for their residents. Blueleaf is an equal opportunities employer. Your day to day responsibilities: Live and promote Blueleaf's Culture and Values. Interact with all customers whether on the telephone, email or live chat in a professional and friendly manner at all times. Maintain a positive, empathetic, and professional attitude toward customers at all times. Answer all telephone calls and emails, and execute tasks requested including order placing, returns, complaints, order queries and general enquiries, maintaining a timely, patient, polite and customer-focused telephone manner. Manage and sort any delivery queries, price/invoice queries, return/collection queries, online account queries. Investigate and resolve customer complaints quickly and patiently, including assisting customers who may have received their orders late, have received the wrong order or have received faulty products. Address any questions or issues customers may have. Communicate with customers to understand their requirements and need. Offer solutions based on clients needs and capabilities. Provide support for the sales teams so they are able to concentrate on proactive selling, including upsell and cross sell opportunities. Liaise with relevant team members or 3rd party organisations when a request that needs attention due to issues they are experiencing that are outside of the scope of the role. Prioritise the workload to ensure customer expectations are met at high standards and the level requested of customer service is always met. Provide feedback on the efficiency of the customer service processes and support the team in updating or changing the processes to increase customer satisfaction. Learn how to use database systems and the company tools available in the ERP system (Netsuite) to record any data, notes, complaints (Case management, Tasks, Activity logs). Take responsibility for updating any Customer Reference Data in the company s core ERP system (Netsuite) liaising with the relevant department or Account manager. Keep confidential records and financial information private and secure. Skills & Experience Clear communication and active listening skills. Previous use of ERP systems / web page navigation. Ideally you'll have knowledge and experience of using Orderwise. Good level of IT literacy, including use of Excel. 12+ months experience in telesales. 12+ months experience in Customer service or similar sector. Customer fixation by actively seeking to understand customer. requirements and business operations, anticipates request for solutions based on well-developed relationships. Interpersonal skills ability to communicate at all levels and backgrounds, and to understands concerns, feelings and reactions of others. Planning and organising yourself to accomplish specific goals. Problem solving with a willingness to make decisions once analysed; making judgment on the best solution to a problem or situation. Ability to stay calm under pressure and when customers are stressed or upset. Strong team player willing to participate as a full member. What will we offer? We will offer a competitive salary of £28,164.00 per annum, 33 days holiday inclusive of bank and public holidays. You will be eligible for inclusion in a discretionary bonus scheme and a number of welfare benefits, such as auto-enrolment into our pension scheme, Death in Service benefit, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits including access to an employee assistance program. Location This role is located at our Castleford office in West Yorkshire. Next Steps Apply now! By applying for this role you give us consent to process your personal data for recruitment purposes only. If you would like to see a copy of our data privacy notice please contact us.
Job Title: Retail Store Manager Location: Ross-on-Wye Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED .
Mar 29, 2024
Full time
Job Title: Retail Store Manager Location: Ross-on-Wye Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED .
Our client is a boutique style fitness studio that opened its doors in 2009 and has now grown to 11 busy studios throughout Hertfordshire and neighbouring counties. They help people to look and feel AMAZING through group exercise classes, personal training and sports therapy/massage sessions. They are currently looking to recruit Personal Trainers to join their team. Reformer Pilates is a fun, dynamic workout which helps to improve posture, mobility and flexibility whilst strengthening the body and rehabilitating injuries. A full time, permanent opportunity for Personal Trainers who want to build a 1-1 client base alongside teaching our clients full body fitness classes. 22,000 per annum base salary + 28,600- 42,720 OTE with 1-1 commission. 8-weeks paid training. Exclusive PT studios to see clients with 0 rent to pay! Insurance provided. Personal Mentor to help you level up your earnings. Local boutique style studios. Access to free classes to transform your body. CPD! Continuous internal development and external training fund. Membership discounts for friends and family. About you No pilates experience required! You will need a driving licence and your own vehicle to travel to our various Hertfordshire studios during the training academy and as part of your shift pattern. You'll need the motivation, confidence and passion to build a client base alongside your class teaching. You will have a shared interest to help every single member that walks through our doors to feel fitter, happier and healthier. You will live locally enough to be able to travel to other studios for meetings/cover shifts. Qualifications needed Level 3 Personal Trainer and/or Level 3 Pilates
Mar 29, 2024
Full time
Our client is a boutique style fitness studio that opened its doors in 2009 and has now grown to 11 busy studios throughout Hertfordshire and neighbouring counties. They help people to look and feel AMAZING through group exercise classes, personal training and sports therapy/massage sessions. They are currently looking to recruit Personal Trainers to join their team. Reformer Pilates is a fun, dynamic workout which helps to improve posture, mobility and flexibility whilst strengthening the body and rehabilitating injuries. A full time, permanent opportunity for Personal Trainers who want to build a 1-1 client base alongside teaching our clients full body fitness classes. 22,000 per annum base salary + 28,600- 42,720 OTE with 1-1 commission. 8-weeks paid training. Exclusive PT studios to see clients with 0 rent to pay! Insurance provided. Personal Mentor to help you level up your earnings. Local boutique style studios. Access to free classes to transform your body. CPD! Continuous internal development and external training fund. Membership discounts for friends and family. About you No pilates experience required! You will need a driving licence and your own vehicle to travel to our various Hertfordshire studios during the training academy and as part of your shift pattern. You'll need the motivation, confidence and passion to build a client base alongside your class teaching. You will have a shared interest to help every single member that walks through our doors to feel fitter, happier and healthier. You will live locally enough to be able to travel to other studios for meetings/cover shifts. Qualifications needed Level 3 Personal Trainer and/or Level 3 Pilates
Wallace Hind Selection LTD
Kettering, Northamptonshire
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Administrator required for a small but growing organisation. This position is paying an annual salary of between 24,000 - 26,000 depending on experience . An exceptionally organised Administrator looking to gain PA experience is highly desirable. Working hours are Monday - Thursday, 9.00am 5.00pm and Friday, 9.00am - 4.30pm. Duties: First point of contact for the business Meet and greet visitors, offering refreshments Arrange meetings, events, conferences Typing, compiling, and preparing reports, presentations, and correspondence Remind the Manager and Executive of important tasks and deadlines Conduct industry research Book and arrange travel, transport, and accommodation Implement and maintain procedures and administrative systems Order office stationery and supplies Raise and send purchase orders and batch supplier invoices Benefits: 24,000 - 26,000 per annum 20 days holiday, plus bank holidays Pension Experience required: Previous administration, sales administration, or PA experience is desirable Excellent organisational and time management skills Strong communication skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Eager to learn, with a good work ethic Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Mar 29, 2024
Full time
Administrator required for a small but growing organisation. This position is paying an annual salary of between 24,000 - 26,000 depending on experience . An exceptionally organised Administrator looking to gain PA experience is highly desirable. Working hours are Monday - Thursday, 9.00am 5.00pm and Friday, 9.00am - 4.30pm. Duties: First point of contact for the business Meet and greet visitors, offering refreshments Arrange meetings, events, conferences Typing, compiling, and preparing reports, presentations, and correspondence Remind the Manager and Executive of important tasks and deadlines Conduct industry research Book and arrange travel, transport, and accommodation Implement and maintain procedures and administrative systems Order office stationery and supplies Raise and send purchase orders and batch supplier invoices Benefits: 24,000 - 26,000 per annum 20 days holiday, plus bank holidays Pension Experience required: Previous administration, sales administration, or PA experience is desirable Excellent organisational and time management skills Strong communication skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Eager to learn, with a good work ethic Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Harnham Junior School caters for children aged 7-11 years. There are currently eleven classes with the four year groups working collaboratively to plan and deliver a rich, engaging and relevant curriculum. We also have a breakfast club and after school club to provide wrap around care. Job Description: Do you have a passion for raising the quality of teaching and learning so that the children within click apply for full job details
Mar 29, 2024
Full time
Harnham Junior School caters for children aged 7-11 years. There are currently eleven classes with the four year groups working collaboratively to plan and deliver a rich, engaging and relevant curriculum. We also have a breakfast club and after school club to provide wrap around care. Job Description: Do you have a passion for raising the quality of teaching and learning so that the children within click apply for full job details
Job Description Staff Nurse - Ward The role At Ramsay Health Care UK, we know our people are our most important asset. Join us as a Staff Nurse on our Ward team, and together, you'll deliver the highest quality clinical outcomes in an environment where you'll have 'more time to care'. You'll be valued for your skills and expertise, and have the chance to build on them through our Ramsay Academy too. We put the patient at the heart of everything we do - as our 'Speaking Up for Safety' programme proves. Where you'll be based Nottingham Woodthorpe Hospital The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city centre, with excellent on-site parking facilities and access to public transport nearby. Today, we are a modern well-equipped hospital with 41 private bedrooms (all en-suite) and two operating theatres. We are constantly developing our services and are proud of our comprehensive range of specialist departments and the high standard of care that they allow us to offer all of our guests. What you'll bring with you Current NMC registration Previous experience working within a surgical ward Proven ability to work effectively in a team environment as well as independently Flexible and positive attitude A warm, considerate and empathetic character Benefits 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. To apply Please contact Julia Fretwell on or Alix Collins on for an informal chat, or to ask any questions you may have before you apply. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 29, 2024
Full time
Job Description Staff Nurse - Ward The role At Ramsay Health Care UK, we know our people are our most important asset. Join us as a Staff Nurse on our Ward team, and together, you'll deliver the highest quality clinical outcomes in an environment where you'll have 'more time to care'. You'll be valued for your skills and expertise, and have the chance to build on them through our Ramsay Academy too. We put the patient at the heart of everything we do - as our 'Speaking Up for Safety' programme proves. Where you'll be based Nottingham Woodthorpe Hospital The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city centre, with excellent on-site parking facilities and access to public transport nearby. Today, we are a modern well-equipped hospital with 41 private bedrooms (all en-suite) and two operating theatres. We are constantly developing our services and are proud of our comprehensive range of specialist departments and the high standard of care that they allow us to offer all of our guests. What you'll bring with you Current NMC registration Previous experience working within a surgical ward Proven ability to work effectively in a team environment as well as independently Flexible and positive attitude A warm, considerate and empathetic character Benefits 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. To apply Please contact Julia Fretwell on or Alix Collins on for an informal chat, or to ask any questions you may have before you apply. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Administration Assistant Permanent Position - Nottingham - £23,500 to £25,545. The Supply Register is currently working in partnership with L.E.A.D Academy Trust to find a passionate Administration Assistant to join their Head Office team in Nottingham. The Administration Assistant will provide pro-active and timely support including administrative services to the Operations and Governance teams within L.E.A.D. Academy Trust, whilst ensuring compliance with any relevant processes. The Administration Assistant will assist all areas of the Operations and Governance functions along with providing support to the Central Finance team. This will involve understanding several different processes and systems to ensure that accurate and timely support is provided. The L.E.A.D. Academy Trust have a strong vision and four core principles, to lead, empower, achieve and drive. These principles underpin the day-to-day culture for support to their academies. Key Responsibilities Provide timely and accurate administrative support to the operations and governance functions within the Trust. Uses previous knowledge and expertise gained within the role to ensure compliance with all company policies and procedures. Delivers a positive and engaging customer service experience through ensuring visitors and telephone calls are handled within Trust procedures and service levels including management of email inboxes. Provides diary management as required. Ensure printing and stationery resources are well stocked and produce purchase orders as required for repeat orders. Arrange meetings as required including any room bookings, refreshments, and IT requirements. Takes minutes at meetings as required. Provide query management to the academies using the Trust systems. Support the operations team with any tasks as required in the annual budgeting processes. Under direction raise purchase orders, requisitions and inputting of goods received notes and inputting of invoices. Provides project support as required for any Trust projects. Under the direction of the Head of Operations and Head of Governance, will be responsible for support to external and internal audits including collation and checks of financial information, gathering required data and information from academies. Requirements Studied to a minimum standard of GCSE (grade A - C), or equivalent, in English and Maths Relevant Business Administration qualification or equivalent work experience Excellent communication skills, both written and oral, with the ability to communicate effectively with people at all levels. High level organisational skills. Strong ability to analyse and manipulate data. Basic report writing skills. Able to use all MS Office programs particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases. Experience of working in an education setting is desirable but not essential. Benefits Competitive salary commensurate with experience. Ongoing professional development opportunities. Supportive and collaborative team environment. Opportunities for career advancement within the organization. Contributory pension scheme. How to Apply: If you are interested in this position please don t delay, apply today. If you would like further information on the role, contact Daniel on (phone number removed) or (url removed). Closing date: 18th March Interviews: w/c 25th March
Mar 29, 2024
Full time
Administration Assistant Permanent Position - Nottingham - £23,500 to £25,545. The Supply Register is currently working in partnership with L.E.A.D Academy Trust to find a passionate Administration Assistant to join their Head Office team in Nottingham. The Administration Assistant will provide pro-active and timely support including administrative services to the Operations and Governance teams within L.E.A.D. Academy Trust, whilst ensuring compliance with any relevant processes. The Administration Assistant will assist all areas of the Operations and Governance functions along with providing support to the Central Finance team. This will involve understanding several different processes and systems to ensure that accurate and timely support is provided. The L.E.A.D. Academy Trust have a strong vision and four core principles, to lead, empower, achieve and drive. These principles underpin the day-to-day culture for support to their academies. Key Responsibilities Provide timely and accurate administrative support to the operations and governance functions within the Trust. Uses previous knowledge and expertise gained within the role to ensure compliance with all company policies and procedures. Delivers a positive and engaging customer service experience through ensuring visitors and telephone calls are handled within Trust procedures and service levels including management of email inboxes. Provides diary management as required. Ensure printing and stationery resources are well stocked and produce purchase orders as required for repeat orders. Arrange meetings as required including any room bookings, refreshments, and IT requirements. Takes minutes at meetings as required. Provide query management to the academies using the Trust systems. Support the operations team with any tasks as required in the annual budgeting processes. Under direction raise purchase orders, requisitions and inputting of goods received notes and inputting of invoices. Provides project support as required for any Trust projects. Under the direction of the Head of Operations and Head of Governance, will be responsible for support to external and internal audits including collation and checks of financial information, gathering required data and information from academies. Requirements Studied to a minimum standard of GCSE (grade A - C), or equivalent, in English and Maths Relevant Business Administration qualification or equivalent work experience Excellent communication skills, both written and oral, with the ability to communicate effectively with people at all levels. High level organisational skills. Strong ability to analyse and manipulate data. Basic report writing skills. Able to use all MS Office programs particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases. Experience of working in an education setting is desirable but not essential. Benefits Competitive salary commensurate with experience. Ongoing professional development opportunities. Supportive and collaborative team environment. Opportunities for career advancement within the organization. Contributory pension scheme. How to Apply: If you are interested in this position please don t delay, apply today. If you would like further information on the role, contact Daniel on (phone number removed) or (url removed). Closing date: 18th March Interviews: w/c 25th March
Ramsay Health Care Clinical
Stroud, Gloucestershire
Job Description Staff Nurse Winfield Hospital Full Time or Part Time opportunities Winfield Hospital, based in Gloucester, are looking for a dedicated Registered Nurse to join our Ward team of like-minded, dedicated nurses to deliver exemplary standards of patient care to both our private and NHS patients. It is essential that candidates have up to date and current surgical experience as they will be working in a multi-disciplinary environment. The role In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will be working on an internal shift rotation pattern. What you'll bring with you Current NMC registration An ability to deliver high standards of patient care Enthusiastic and empathetic character promoting positive attitude at work Flexibility and adaptability to meet the changing needs of the business Deliver a good working knowledge & compliance with CQC Standards /KLOEs and NICE guidance Be part of the On-Call rota providing support for ward out of hours We can offer you many training opportunities, and we proactively support continued professional development In return we offer 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme About Us This role is based at Winfield Hospital, which is a leading private hospital on the outskirts of Gloucester. We have three fully equipped, laminar flow theatres, with a six-bedded recovery, a dedicated and JAG accredited endoscopy unit, and twelve outpatient consulting rooms with associated examination and treatment facilities. Other outpatient facilities include physiotherapy, pharmacy, audiology, radiology, ultrasound, MRI and CT. Ramsay Health Care UK is one of the leading providers of high quality private patient and NHS Services in England, with a network of over 30 acute hospitals and Treatment Centres. Ramsay is part of a global hospital group operating 116 hospitals and day surgery facilities across Australia, UK, France and Indonesia. All offers of employment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. Winfield Hospital is committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 29, 2024
Full time
Job Description Staff Nurse Winfield Hospital Full Time or Part Time opportunities Winfield Hospital, based in Gloucester, are looking for a dedicated Registered Nurse to join our Ward team of like-minded, dedicated nurses to deliver exemplary standards of patient care to both our private and NHS patients. It is essential that candidates have up to date and current surgical experience as they will be working in a multi-disciplinary environment. The role In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will be working on an internal shift rotation pattern. What you'll bring with you Current NMC registration An ability to deliver high standards of patient care Enthusiastic and empathetic character promoting positive attitude at work Flexibility and adaptability to meet the changing needs of the business Deliver a good working knowledge & compliance with CQC Standards /KLOEs and NICE guidance Be part of the On-Call rota providing support for ward out of hours We can offer you many training opportunities, and we proactively support continued professional development In return we offer 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme About Us This role is based at Winfield Hospital, which is a leading private hospital on the outskirts of Gloucester. We have three fully equipped, laminar flow theatres, with a six-bedded recovery, a dedicated and JAG accredited endoscopy unit, and twelve outpatient consulting rooms with associated examination and treatment facilities. Other outpatient facilities include physiotherapy, pharmacy, audiology, radiology, ultrasound, MRI and CT. Ramsay Health Care UK is one of the leading providers of high quality private patient and NHS Services in England, with a network of over 30 acute hospitals and Treatment Centres. Ramsay is part of a global hospital group operating 116 hospitals and day surgery facilities across Australia, UK, France and Indonesia. All offers of employment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. Winfield Hospital is committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Are you an extremely organised Administrator who can keep several plates spinning at the same time? Are you bored of monotonous tasks? Taken for granted, perhaps? Come and be a vital part of our team as a conduit between internal and external customers in the service department at our Watford offices. As long as you don't mind getting your hands dirty sometimes - this could be the role for you. BASIC SALARY: Up to £27,000 BENEFITS: Quarterly bonus paid on company performance Good holiday package rising with service Access to company benefits scheme including pension and 'perks' LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welling Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley, JOB DESCRIPTION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire As our Administrator, you will take a key role in the service and hire administration department. Acting as a conduit between internal and external customers, as the Service Administrator you will maintain control and information regarding the status of ongoing jobs, report back as appropriate and keep the clients up to date. KEY RESPONSIBILITIES: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire Managing, processing and administering circa 30 jobs per day coming into the Service Department Acting as a conduit between customer, suppliers (including sub-contracted engineering) and internal teams, you will administer and report on calibration, repair and service work as required As the role evolves, you may become more responsible for quoting for jobs and allocating work to internal departments and subcontractors as appropriate Administering the equipment hire function - responding to customer requests and orders - as well as booking out and returning hire units PERSON SPECIFICATION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire You must be extremely organised and able to deal with the pressure of managing multiple jobs, from multiple customers at the same time You will have good communication skills - able to influence and indirectly manage both internal and external departments You will ideally have experience of working in a service, spares, workshop or engineering environment, though this experience could also come from a logistics planning background Sales administration would also be an appropriate skill set - but you must be prepared to get your hands dirty THE COMPANY: Approaching 100 years in business, we are a well-respected manufacturer and brand of electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we are leading our niche industry in innovation. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administration, Workshop Administration, Maintenance Manager, Service Planner, Logistics Planner, Sales Order Manager : Electronic Test and Measurement, Electronic Instrumentation, Electronic Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP17636, Wallace Hind Selection
Mar 29, 2024
Full time
Are you an extremely organised Administrator who can keep several plates spinning at the same time? Are you bored of monotonous tasks? Taken for granted, perhaps? Come and be a vital part of our team as a conduit between internal and external customers in the service department at our Watford offices. As long as you don't mind getting your hands dirty sometimes - this could be the role for you. BASIC SALARY: Up to £27,000 BENEFITS: Quarterly bonus paid on company performance Good holiday package rising with service Access to company benefits scheme including pension and 'perks' LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welling Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley, JOB DESCRIPTION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire As our Administrator, you will take a key role in the service and hire administration department. Acting as a conduit between internal and external customers, as the Service Administrator you will maintain control and information regarding the status of ongoing jobs, report back as appropriate and keep the clients up to date. KEY RESPONSIBILITIES: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire Managing, processing and administering circa 30 jobs per day coming into the Service Department Acting as a conduit between customer, suppliers (including sub-contracted engineering) and internal teams, you will administer and report on calibration, repair and service work as required As the role evolves, you may become more responsible for quoting for jobs and allocating work to internal departments and subcontractors as appropriate Administering the equipment hire function - responding to customer requests and orders - as well as booking out and returning hire units PERSON SPECIFICATION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire You must be extremely organised and able to deal with the pressure of managing multiple jobs, from multiple customers at the same time You will have good communication skills - able to influence and indirectly manage both internal and external departments You will ideally have experience of working in a service, spares, workshop or engineering environment, though this experience could also come from a logistics planning background Sales administration would also be an appropriate skill set - but you must be prepared to get your hands dirty THE COMPANY: Approaching 100 years in business, we are a well-respected manufacturer and brand of electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we are leading our niche industry in innovation. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administration, Workshop Administration, Maintenance Manager, Service Planner, Logistics Planner, Sales Order Manager : Electronic Test and Measurement, Electronic Instrumentation, Electronic Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP17636, Wallace Hind Selection
Personal Assistant Job in Chelsea, London Personal Assistant job now available in an architecture and design consultancy, based in Chelsea, London! This is a fantastic opportunity for a Personal Assistant/Project Secretary to join an established architecture and design consultancy based in the beautiful Chelsea Harbour. With a prestigious client base stretching across prime areas of London, including the Royal Borough of Kensington & Chelsea, the practice has developed a strong reputation for delivering some of the most luxurious and bespoke properties not only in England, but also in Europe, America, and Asia. This position is being offered as full-time and permanent and is office-based. Role & Responsibilities Personal Assistant responsibilities Managing the Senior Director's email inbox and managing his diary Arranging meetings Assisting with expenses, credit card reconciliation, and timesheets Typing all correspondence, meeting minutes, reports, schedules, and audio typing as required Manage and oversee all meetings held in the studio (meeting room setup and clear up, setting up IT equipment, refreshments, etc) Organise, overseeing, and administrating marketing events Arranging travel (bookings and itineraries) Project Secretary responsibilities Issuing and filing project information and controlling the filing system of projects Responding to queries, proofreading, and formatting technical information before issuing it to clients and/or Architects To be the general point of contact on projects, liaising with clients, architects, and other consultants regarding the day-to-day running of projects Assisting in the research process of projects (public records, planning portal, land registry, estate agents, companies house etc) Liaising with local authorities Creating, running, and monitoring new prospective work. & general admin duties within the studio. Required Skills & Experience Excellent organisational and communication skills Ability to pro-actively plan and take ownership of your own workload Must have the ability to multi-task and cope in a fast-paced environment Be customer focused Impeccable written and verbal English Similar experience within an architectural, interior, or construction company would be ideal but not essential Strong experience in MS Office Must have previous experience working in an administrative, PA, or office management-based role. What you get back 40,000 - 45,000 Professional development and growth opportunities Workplace pension Working hours are 9am to 5.30pm, Monday to Friday 20 days holiday + bank holidays and additional Christmas office closure. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We'll give you 300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Personal Assistant Job in Chelsea, London - Your Architecture Recruitment Specialists (Recruiter: Charlotte Lambert Job Ref: 14370)
Mar 29, 2024
Full time
Personal Assistant Job in Chelsea, London Personal Assistant job now available in an architecture and design consultancy, based in Chelsea, London! This is a fantastic opportunity for a Personal Assistant/Project Secretary to join an established architecture and design consultancy based in the beautiful Chelsea Harbour. With a prestigious client base stretching across prime areas of London, including the Royal Borough of Kensington & Chelsea, the practice has developed a strong reputation for delivering some of the most luxurious and bespoke properties not only in England, but also in Europe, America, and Asia. This position is being offered as full-time and permanent and is office-based. Role & Responsibilities Personal Assistant responsibilities Managing the Senior Director's email inbox and managing his diary Arranging meetings Assisting with expenses, credit card reconciliation, and timesheets Typing all correspondence, meeting minutes, reports, schedules, and audio typing as required Manage and oversee all meetings held in the studio (meeting room setup and clear up, setting up IT equipment, refreshments, etc) Organise, overseeing, and administrating marketing events Arranging travel (bookings and itineraries) Project Secretary responsibilities Issuing and filing project information and controlling the filing system of projects Responding to queries, proofreading, and formatting technical information before issuing it to clients and/or Architects To be the general point of contact on projects, liaising with clients, architects, and other consultants regarding the day-to-day running of projects Assisting in the research process of projects (public records, planning portal, land registry, estate agents, companies house etc) Liaising with local authorities Creating, running, and monitoring new prospective work. & general admin duties within the studio. Required Skills & Experience Excellent organisational and communication skills Ability to pro-actively plan and take ownership of your own workload Must have the ability to multi-task and cope in a fast-paced environment Be customer focused Impeccable written and verbal English Similar experience within an architectural, interior, or construction company would be ideal but not essential Strong experience in MS Office Must have previous experience working in an administrative, PA, or office management-based role. What you get back 40,000 - 45,000 Professional development and growth opportunities Workplace pension Working hours are 9am to 5.30pm, Monday to Friday 20 days holiday + bank holidays and additional Christmas office closure. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We'll give you 300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Personal Assistant Job in Chelsea, London - Your Architecture Recruitment Specialists (Recruiter: Charlotte Lambert Job Ref: 14370)
Commercial Procurement Manager (inside ir35), 400 per day - Remote Are you a Commercial Procurement Manager with experience covering Digital Services and People Services Categories? Do you like the idea of shaping the development of a customer centric business/industry? We are currently recruiting a Commercial Procurement Manager with strong Supplier Management experience and a working knowledge of Public Contract Regulations (PCR) to join a vibrant team and deliver day-to-day commercial and contract management. What will the role involve? Coordinate the creation of procurement documents, encompassing ITTs, RfPs, preliminary contracts, and pricing models; Offer constructive feedback and insights to the Transformation team in shaping requirements, such as service levels, KPIs, and liquidated damages; Collaborate with the Data Protection Officer (DPO) to align procurement documentation with GDPR and DPA obligations; Collaborate with the Transformation team in constructing bid proposal evaluation frameworks; Assume responsibility for the commercial evaluation model; Formulate a commercial appraisal model for assessing commercial bids. Ideal Skills and Experience Significant experience in a Project Management role, leading multiple projects at any time. Excellent communication and collaboration skills, experience of bringing together a diverse range of knowledge and skills. Previous experience of working with software development teams. Ability to lead with a desire to work at all levels within a project. Ability to multitask whilst moving across various projects. Good influencing and relationship building skills. Project Management qualification highly desirable. Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit (url removed)
Mar 29, 2024
Contractor
Commercial Procurement Manager (inside ir35), 400 per day - Remote Are you a Commercial Procurement Manager with experience covering Digital Services and People Services Categories? Do you like the idea of shaping the development of a customer centric business/industry? We are currently recruiting a Commercial Procurement Manager with strong Supplier Management experience and a working knowledge of Public Contract Regulations (PCR) to join a vibrant team and deliver day-to-day commercial and contract management. What will the role involve? Coordinate the creation of procurement documents, encompassing ITTs, RfPs, preliminary contracts, and pricing models; Offer constructive feedback and insights to the Transformation team in shaping requirements, such as service levels, KPIs, and liquidated damages; Collaborate with the Data Protection Officer (DPO) to align procurement documentation with GDPR and DPA obligations; Collaborate with the Transformation team in constructing bid proposal evaluation frameworks; Assume responsibility for the commercial evaluation model; Formulate a commercial appraisal model for assessing commercial bids. Ideal Skills and Experience Significant experience in a Project Management role, leading multiple projects at any time. Excellent communication and collaboration skills, experience of bringing together a diverse range of knowledge and skills. Previous experience of working with software development teams. Ability to lead with a desire to work at all levels within a project. Ability to multitask whilst moving across various projects. Good influencing and relationship building skills. Project Management qualification highly desirable. Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit (url removed)
Our Cardiff based client are leading the way with their Commercial and Domestic range of electrical services for across the South Wales area. Looking to recruit an Administrator to oversee the daily operations, managing communications, maintaining records, and supporting the team across all departments. Ideal candidates will need to possess organisational prowess, multitasking abilities, and excellent communication skills. Key responsibilities include office management, calendar coordination and basic financial tasks. You will be the first point of contact managing all inbound enquiries, logging calls and scheduling projects for engineers. If you thrive in a dynamic and friendly environment, we would like to hear from you!
Mar 29, 2024
Full time
Our Cardiff based client are leading the way with their Commercial and Domestic range of electrical services for across the South Wales area. Looking to recruit an Administrator to oversee the daily operations, managing communications, maintaining records, and supporting the team across all departments. Ideal candidates will need to possess organisational prowess, multitasking abilities, and excellent communication skills. Key responsibilities include office management, calendar coordination and basic financial tasks. You will be the first point of contact managing all inbound enquiries, logging calls and scheduling projects for engineers. If you thrive in a dynamic and friendly environment, we would like to hear from you!
Are you an extremely organised Administrator who can keep several plates spinning at the same time? Are you bored of monotonous tasks? Taken for granted, perhaps? Come and be a vital part of our team as a conduit between internal and external customers in the service department at our Watford offices. As long as you don't mind getting your hands dirty sometimes - this could be the role for you. BASIC SALARY: Up to £27,000 BENEFITS: Quarterly bonus paid on company performance Good holiday package rising with service Access to company benefits scheme including pension and 'perks' LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welling Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley, JOB DESCRIPTION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire As our Administrator, you will take a key role in the service and hire administration department. Acting as a conduit between internal and external customers, as the Service Administrator you will maintain control and information regarding the status of ongoing jobs, report back as appropriate and keep the clients up to date. KEY RESPONSIBILITIES: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire Managing, processing and administering circa 30 jobs per day coming into the Service Department Acting as a conduit between customer, suppliers (including sub-contracted engineering) and internal teams, you will administer and report on calibration, repair and service work as required As the role evolves, you may become more responsible for quoting for jobs and allocating work to internal departments and subcontractors as appropriate Administering the equipment hire function - responding to customer requests and orders - as well as booking out and returning hire units PERSON SPECIFICATION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire You must be extremely organised and able to deal with the pressure of managing multiple jobs, from multiple customers at the same time You will have good communication skills - able to influence and indirectly manage both internal and external departments You will ideally have experience of working in a service, spares, workshop or engineering environment, though this experience could also come from a logistics planning background Sales administration would also be an appropriate skill set - but you must be prepared to get your hands dirty THE COMPANY: Approaching 100 years in business, we are a well-respected manufacturer and brand of electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we are leading our niche industry in innovation. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administration, Workshop Administration, Maintenance Manager, Service Planner, Logistics Planner, Sales Order Manager : Electronic Test and Measurement, Electronic Instrumentation, Electronic Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP17636, Wallace Hind Selection
Mar 29, 2024
Full time
Are you an extremely organised Administrator who can keep several plates spinning at the same time? Are you bored of monotonous tasks? Taken for granted, perhaps? Come and be a vital part of our team as a conduit between internal and external customers in the service department at our Watford offices. As long as you don't mind getting your hands dirty sometimes - this could be the role for you. BASIC SALARY: Up to £27,000 BENEFITS: Quarterly bonus paid on company performance Good holiday package rising with service Access to company benefits scheme including pension and 'perks' LOCATION: Watford COMMUTABLE LOCATIONS: Hemel Hempstead, St. Albans, Hatfield, Cheshunt, Harrow, Wembley, Hayes, High Wycombe, Amersham, Chesham, Berkhamsted, Tring, Luton, Dunstable, Hatfield, Welling Garden City, Stevenage, Slough, Maidenhead, Milton Keynes, Hitchin, Bletchley, JOB DESCRIPTION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire As our Administrator, you will take a key role in the service and hire administration department. Acting as a conduit between internal and external customers, as the Service Administrator you will maintain control and information regarding the status of ongoing jobs, report back as appropriate and keep the clients up to date. KEY RESPONSIBILITIES: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire Managing, processing and administering circa 30 jobs per day coming into the Service Department Acting as a conduit between customer, suppliers (including sub-contracted engineering) and internal teams, you will administer and report on calibration, repair and service work as required As the role evolves, you may become more responsible for quoting for jobs and allocating work to internal departments and subcontractors as appropriate Administering the equipment hire function - responding to customer requests and orders - as well as booking out and returning hire units PERSON SPECIFICATION: Service Administrator, Office Administrator, Workshop Administrator : Workshop, Logistics, Hire You must be extremely organised and able to deal with the pressure of managing multiple jobs, from multiple customers at the same time You will have good communication skills - able to influence and indirectly manage both internal and external departments You will ideally have experience of working in a service, spares, workshop or engineering environment, though this experience could also come from a logistics planning background Sales administration would also be an appropriate skill set - but you must be prepared to get your hands dirty THE COMPANY: Approaching 100 years in business, we are a well-respected manufacturer and brand of electronic instrumentation. With a heavy focus and investment on R&D and New Product Development, we are leading our niche industry in innovation. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administration, Workshop Administration, Maintenance Manager, Service Planner, Logistics Planner, Sales Order Manager : Electronic Test and Measurement, Electronic Instrumentation, Electronic Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP17636, Wallace Hind Selection
Job title: Administrator Location/remote: Enfield or Bow (on site) Contract length:6 months (possibility to go temp-to- perm) Pay rate: £14-£15ph PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking an administrator to work on an exciting project for a leading multinational technology company. As a Team Administrator for the maintenance team your primary responsibility is to support and assist management in the control and administration of all the commercial aspects of an operational area and to maintain administrative control of all work in progress. Responsibilities: Planning and arranging Permits Printing and coordinating Periodic Inspection information Challenging and processing PCN's (penalty charge notices) Raising purchasing orders and sub contractor requests Booking time in for engineers Ordering items for the maintenance team Collating and submitting claims for RTI's, Slot cutting and Planned events (Switch outs / restores) General administrative duties. Key skills/experience: Previous administration experience in a similar environment- construction, engineering, transport Able to work on your own or as part of a team; communicating effectively within the team and with clients. Confident with Microsoft (Word, Excel) Previous experience working with SAP would be an advantage, however training is provided on the bespoke systems RSR supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know when applying
Mar 29, 2024
Full time
Job title: Administrator Location/remote: Enfield or Bow (on site) Contract length:6 months (possibility to go temp-to- perm) Pay rate: £14-£15ph PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking an administrator to work on an exciting project for a leading multinational technology company. As a Team Administrator for the maintenance team your primary responsibility is to support and assist management in the control and administration of all the commercial aspects of an operational area and to maintain administrative control of all work in progress. Responsibilities: Planning and arranging Permits Printing and coordinating Periodic Inspection information Challenging and processing PCN's (penalty charge notices) Raising purchasing orders and sub contractor requests Booking time in for engineers Ordering items for the maintenance team Collating and submitting claims for RTI's, Slot cutting and Planned events (Switch outs / restores) General administrative duties. Key skills/experience: Previous administration experience in a similar environment- construction, engineering, transport Able to work on your own or as part of a team; communicating effectively within the team and with clients. Confident with Microsoft (Word, Excel) Previous experience working with SAP would be an advantage, however training is provided on the bespoke systems RSR supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know when applying
Customer Service Assistant Monday to Thursday 8:00am - 4:30pm/ Friday 8:00 - 1:30pm 37 Hours 25,000- 27,500 Permanent Kingswinford Office Based We are looking for a Customer Service Assistant to join our growing business. The Customer Service Assistant will be responsible for maintaining and growing our current customer base within the UK & Europe. We are looking for a Customer Service Assistant who has had experience in building relationships with accounts and developing these accounts to their full potential. The role will be office based and we are looking for this person to build good working relationships with each client and maximise each account. The Customer Service Assistant will have responsibility for Customer Accounts across UK & Europe we are looking for an experienced individual who is able to work on their own initiative as part of a small team. Duties: Being the first point of contact for customers and answer any questions or inquiries that they may have either by phone or email. Establishing the customers' needs and ensuring that they are met Processing customer orders and entering them into a windows-based ERP system. Promoting new products that you feel would be relevant for the account Understanding the challenges that the Customer has and helping to overcome them Forecasting expected orders and liaising with customers to process orders Following up quotes with clients as requested by the sales team Passing on any sales inquiries to the Sales team and making sure the leads are followed up Completing any other tasks as needed to support the sales team Experience: Have previous customer service experience Have a good understanding of the sales processes Have a high level of attention to detail when processing customer orders Be an excellent communicator both verbally and in their written communication Be enthusiastic and passionate Be a confident IT user Adecco UK are an equal opportunities employer and an Employment Agency Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Customer Service Assistant Monday to Thursday 8:00am - 4:30pm/ Friday 8:00 - 1:30pm 37 Hours 25,000- 27,500 Permanent Kingswinford Office Based We are looking for a Customer Service Assistant to join our growing business. The Customer Service Assistant will be responsible for maintaining and growing our current customer base within the UK & Europe. We are looking for a Customer Service Assistant who has had experience in building relationships with accounts and developing these accounts to their full potential. The role will be office based and we are looking for this person to build good working relationships with each client and maximise each account. The Customer Service Assistant will have responsibility for Customer Accounts across UK & Europe we are looking for an experienced individual who is able to work on their own initiative as part of a small team. Duties: Being the first point of contact for customers and answer any questions or inquiries that they may have either by phone or email. Establishing the customers' needs and ensuring that they are met Processing customer orders and entering them into a windows-based ERP system. Promoting new products that you feel would be relevant for the account Understanding the challenges that the Customer has and helping to overcome them Forecasting expected orders and liaising with customers to process orders Following up quotes with clients as requested by the sales team Passing on any sales inquiries to the Sales team and making sure the leads are followed up Completing any other tasks as needed to support the sales team Experience: Have previous customer service experience Have a good understanding of the sales processes Have a high level of attention to detail when processing customer orders Be an excellent communicator both verbally and in their written communication Be enthusiastic and passionate Be a confident IT user Adecco UK are an equal opportunities employer and an Employment Agency Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Transport Administrator - Monday to Friday hours 730am-330pm/430pm (can be flexible) Nuneaton 30,000 Our client a leading waste services company is currently seeking a Transport Administrator/Planner to join this fast paced and growing business. The operational role ideally is looking for someone with transport administration/Planning experience looking for their next challenge. Your Responsibilities will include: Conducting daily vehicle inspections and reporting defects Scheduling routine maintenance and liaising with clients Assisting with vehicle procurement, licensing, registrations Preparing driver documentation like route plans and PODs Providing administrative support to the Transport Manager Ideally you will come from a transport or services role, ideally in logistics/waste or similar and have experience using transport management systems and Microsoft Office. You will be organised and have excellent attention to detail and be a great communicator and team player - Please apply now for an interview and immediate start!
Mar 29, 2024
Full time
Transport Administrator - Monday to Friday hours 730am-330pm/430pm (can be flexible) Nuneaton 30,000 Our client a leading waste services company is currently seeking a Transport Administrator/Planner to join this fast paced and growing business. The operational role ideally is looking for someone with transport administration/Planning experience looking for their next challenge. Your Responsibilities will include: Conducting daily vehicle inspections and reporting defects Scheduling routine maintenance and liaising with clients Assisting with vehicle procurement, licensing, registrations Preparing driver documentation like route plans and PODs Providing administrative support to the Transport Manager Ideally you will come from a transport or services role, ideally in logistics/waste or similar and have experience using transport management systems and Microsoft Office. You will be organised and have excellent attention to detail and be a great communicator and team player - Please apply now for an interview and immediate start!