Responsibilities Client Service Advisor - Commercial Insurance (Leeds, UK) We're Hiring! Aon's UK Retail business are currently recruiting several Client Service Advisor's to join our team based in Leeds. The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client's needs. Advisory Our Aon Advisory business provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be a mid-market company, requiring bespoke insurance programmes and associated risk management and risk transfer services. About the Role As a Client Service Advisor some of your key responsibilities will include: Work with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Client's business and insurance requirements, contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents etc., as required including visits to Clients, and communicating terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards. Identify potential improvements in Client risk & insurance programme design and make recommendations to Client Manager,and implement recommended changes for Clients if required. Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms with the Henderson and Aon Facilities as required - fully support the broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required. Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them, Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments. Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers. Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate. Professionally represent Henderson/Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately. Take ownership of problems and their resolution, seeking assistance where necessary. Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About You As a Client Service Advisor your skills and qualifications will ideally include: ACII or equivalent is preferred but not essential Insurance experience required, ideally gained at an insurance broker High level of FCA Principle and Procedures Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined Organised, with the ability to prioritise work, delivering accurately and on time Salary & Benefits This role offers a competitive salary, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Apr 22, 2021
Full time
Responsibilities Client Service Advisor - Commercial Insurance (Leeds, UK) We're Hiring! Aon's UK Retail business are currently recruiting several Client Service Advisor's to join our team based in Leeds. The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client's needs. Advisory Our Aon Advisory business provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be a mid-market company, requiring bespoke insurance programmes and associated risk management and risk transfer services. About the Role As a Client Service Advisor some of your key responsibilities will include: Work with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Client's business and insurance requirements, contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents etc., as required including visits to Clients, and communicating terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards. Identify potential improvements in Client risk & insurance programme design and make recommendations to Client Manager,and implement recommended changes for Clients if required. Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms with the Henderson and Aon Facilities as required - fully support the broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required. Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them, Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments. Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers. Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate. Professionally represent Henderson/Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately. Take ownership of problems and their resolution, seeking assistance where necessary. Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About You As a Client Service Advisor your skills and qualifications will ideally include: ACII or equivalent is preferred but not essential Insurance experience required, ideally gained at an insurance broker High level of FCA Principle and Procedures Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined Organised, with the ability to prioritise work, delivering accurately and on time Salary & Benefits This role offers a competitive salary, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Business Development Director, Rail, Transport and Logistics Location: UK Wide, UK Wide, GB Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Overview We are recruiting for a Business Development to identify, shape and qualify new deals typically in the value of £20-50m across the logistics sector. These are multi-service deals across the whole Atos portfolio including analytics, digital, managed services/ITO, BPO, consultancy, and cloud. The ideal candidate will have a 60/40 skill split. Where 60% is a background of high value solution & services sales in ITO, EUC and BPO with the remaining 40% being in-depth focus market background and understanding. Role Responsibilities: The focus of this role is to consistently identify and develop qualified new business pipeline for their dedicated market. Leadership To understand and be able to articulate customer's key business objectives and challenges in order to match Atos solutions required to support objectives and solve challenges at C level to win business To translate business requirements into solid proposals, and to translate complex IT issues & solutions back into the business language of the client Assemble and lead teams inside Atos to help you win opportunities, engaging people able to demonstrate depth and capability in Atos To build an account plan for each BD target account Commercial acumen Be accountable for developing business in territory and achieve or exceed set targets Proficient ability of selling ITO, BPO, Professional Services (individuals), solutions (e.g. applications management, managed technical services) and software led services, into large client organisations Use training to Business Develop on value rather than price Building and managing pipeline To qualify early in the sales process where neither Atos nor customer will benefit from working together, as well minimizing wasting resources including time and money and focusing on what delivers the best value Relationship management To build key client relationships quickly utilising network available Winning mentality Embrace and be proficient at using standard tools and methodology of sales community to develop new business Focus on qualifying each opportunity continually from moment of discovery and collaborate closely with BDD to agree what should be pursued or dropped To effectively achieve Balanced Scorecard and participate in Sales Community To take ownership of achieving your Personal Development Plan To qualify sales opportunity effectively and work well with service lines closely to create relevant solutions promptly, creating clear win plans including marketing to close opportunity To know what will differentiate Atos on every pursued opportunity and connect with other areas of Atos successfully to formulate winning responses Seek coaching and mentoring from your Business Development Director, SVP Sales, Sector Heads and actively request field sales accompaniment Strategic planning To forecast accurately and on a timely basis through the Rainbow and CRM process To use the Rainbow process effectively and follow the correct internal process to help handle risk to Atos and the client and work the internal system so that there is maximum time spent in front of the customer To understand competitive environment and put strategy in place that out maneuvers competition Take Service Line Leadership team and presales organisation out to see clients early on, so they can support you, gain good understanding of client requirements, build winning solutions and help you to qualify opportunity before it gets to PURSUIT stage of Rainbow Identify, qualify and develop strategic business with long sales cycles and complex stakeholder maps To assemble all of your Contact Data cleanly in the CRM tool and use it effectively to share knowledge and store the progress of opportunities Opportunity creation Creation, identification and development of key opportunities To articulate a strategic Partner/Alliance strategy and apply it to develop incremental business with the right partners on each opportunity to deliver incremental revenue Creating, identifying, recognising and leading sales / solution growth opportunities across the territory Ability to maximize the sales opportunity by ensuring that Atos full capability is deployed; design, build, operate and aligned to the relevant sector Navigation ability Able to enroll Atos resources, either internal or external in support of sales opportunities to close new business, as well as navigating and co-ordinate those resources to reduce complexity and cycle time Enhance brand To actively pursue references from closed opportunities and work with marketing to develop case studies Key Success Factors To exceed overall target and by the end of H1 to be at least 50% of total TCV target To apply sales training to win more and be actively practicing it in the field To actively be using the CRM system with entire customer contact data submitted cleanly Performance of the business development manager against sales target by doing the 'right things' Enroll reference customers with business value case studies for solutions and relationship Willingness of customer for further investment Potential projects uncovered, pipeline growth across brands and services Improve performance whilst reducing our and clients' costs Customer looks to Atos for strategic advisory expertise. What essential skills do I need to qualify for the role? Direct experience and evidence of generating multi service deals in the region above of £20m is crucial. Experience of navigating through internal governance and compliance within a complex matrix organisation. What we need from our BDD to be successful with us: To be focused in approach to winning to make it a repeatable formula, and be the best they can be to deliver and exceed targets Competent in producing detailed proposals and written reports Competent in preparing and delivering winning presentations, creating innovative solutions and presenting these to large audiences. A solid knowledge of IT Solutions for business benefit and an effective communicator at all levels including C level. Understanding of customer's core values and application of Atos core values, delivering solutions that increase customer satisfaction and investment in Atos. To handle internal and external stakeholders effectively, communicating both positive and negative news well! Ability to continually build trust, sustain it and empower people internally and externally to support you. Broad view of industry, competitors and other relevant industries, with the skill to innovate with people, solutions and process in a pragmatic way Can build rapport and win hearts and minds quickly! To have the ability to enhance Atos reputation with the customer and increase brand awareness and value, by having frequent ongoing contact with key people who impact decisions on projects, business and IT strategy Must be able to handle complexity Easily builds unique competencies and with required resources differentiate Atos from the competition Compensation and Benefits A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10% basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required. Your Application Here at Atos, we want all of our people to feel valued, appreciated, and free to be themselves at work..... click apply for full job details
Apr 21, 2021
Full time
Business Development Director, Rail, Transport and Logistics Location: UK Wide, UK Wide, GB Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Overview We are recruiting for a Business Development to identify, shape and qualify new deals typically in the value of £20-50m across the logistics sector. These are multi-service deals across the whole Atos portfolio including analytics, digital, managed services/ITO, BPO, consultancy, and cloud. The ideal candidate will have a 60/40 skill split. Where 60% is a background of high value solution & services sales in ITO, EUC and BPO with the remaining 40% being in-depth focus market background and understanding. Role Responsibilities: The focus of this role is to consistently identify and develop qualified new business pipeline for their dedicated market. Leadership To understand and be able to articulate customer's key business objectives and challenges in order to match Atos solutions required to support objectives and solve challenges at C level to win business To translate business requirements into solid proposals, and to translate complex IT issues & solutions back into the business language of the client Assemble and lead teams inside Atos to help you win opportunities, engaging people able to demonstrate depth and capability in Atos To build an account plan for each BD target account Commercial acumen Be accountable for developing business in territory and achieve or exceed set targets Proficient ability of selling ITO, BPO, Professional Services (individuals), solutions (e.g. applications management, managed technical services) and software led services, into large client organisations Use training to Business Develop on value rather than price Building and managing pipeline To qualify early in the sales process where neither Atos nor customer will benefit from working together, as well minimizing wasting resources including time and money and focusing on what delivers the best value Relationship management To build key client relationships quickly utilising network available Winning mentality Embrace and be proficient at using standard tools and methodology of sales community to develop new business Focus on qualifying each opportunity continually from moment of discovery and collaborate closely with BDD to agree what should be pursued or dropped To effectively achieve Balanced Scorecard and participate in Sales Community To take ownership of achieving your Personal Development Plan To qualify sales opportunity effectively and work well with service lines closely to create relevant solutions promptly, creating clear win plans including marketing to close opportunity To know what will differentiate Atos on every pursued opportunity and connect with other areas of Atos successfully to formulate winning responses Seek coaching and mentoring from your Business Development Director, SVP Sales, Sector Heads and actively request field sales accompaniment Strategic planning To forecast accurately and on a timely basis through the Rainbow and CRM process To use the Rainbow process effectively and follow the correct internal process to help handle risk to Atos and the client and work the internal system so that there is maximum time spent in front of the customer To understand competitive environment and put strategy in place that out maneuvers competition Take Service Line Leadership team and presales organisation out to see clients early on, so they can support you, gain good understanding of client requirements, build winning solutions and help you to qualify opportunity before it gets to PURSUIT stage of Rainbow Identify, qualify and develop strategic business with long sales cycles and complex stakeholder maps To assemble all of your Contact Data cleanly in the CRM tool and use it effectively to share knowledge and store the progress of opportunities Opportunity creation Creation, identification and development of key opportunities To articulate a strategic Partner/Alliance strategy and apply it to develop incremental business with the right partners on each opportunity to deliver incremental revenue Creating, identifying, recognising and leading sales / solution growth opportunities across the territory Ability to maximize the sales opportunity by ensuring that Atos full capability is deployed; design, build, operate and aligned to the relevant sector Navigation ability Able to enroll Atos resources, either internal or external in support of sales opportunities to close new business, as well as navigating and co-ordinate those resources to reduce complexity and cycle time Enhance brand To actively pursue references from closed opportunities and work with marketing to develop case studies Key Success Factors To exceed overall target and by the end of H1 to be at least 50% of total TCV target To apply sales training to win more and be actively practicing it in the field To actively be using the CRM system with entire customer contact data submitted cleanly Performance of the business development manager against sales target by doing the 'right things' Enroll reference customers with business value case studies for solutions and relationship Willingness of customer for further investment Potential projects uncovered, pipeline growth across brands and services Improve performance whilst reducing our and clients' costs Customer looks to Atos for strategic advisory expertise. What essential skills do I need to qualify for the role? Direct experience and evidence of generating multi service deals in the region above of £20m is crucial. Experience of navigating through internal governance and compliance within a complex matrix organisation. What we need from our BDD to be successful with us: To be focused in approach to winning to make it a repeatable formula, and be the best they can be to deliver and exceed targets Competent in producing detailed proposals and written reports Competent in preparing and delivering winning presentations, creating innovative solutions and presenting these to large audiences. A solid knowledge of IT Solutions for business benefit and an effective communicator at all levels including C level. Understanding of customer's core values and application of Atos core values, delivering solutions that increase customer satisfaction and investment in Atos. To handle internal and external stakeholders effectively, communicating both positive and negative news well! Ability to continually build trust, sustain it and empower people internally and externally to support you. Broad view of industry, competitors and other relevant industries, with the skill to innovate with people, solutions and process in a pragmatic way Can build rapport and win hearts and minds quickly! To have the ability to enhance Atos reputation with the customer and increase brand awareness and value, by having frequent ongoing contact with key people who impact decisions on projects, business and IT strategy Must be able to handle complexity Easily builds unique competencies and with required resources differentiate Atos from the competition Compensation and Benefits A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10% basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required. Your Application Here at Atos, we want all of our people to feel valued, appreciated, and free to be themselves at work..... click apply for full job details
West Bromwich Building Society
West Bromwich, West Midlands
Lead Analyst - Credit Risk Analytics Salary: Circa £40,000 - £46,000 per annum depending upon experience Full Time Permanent Location: Head Office, West Bromwich* (remote working at present) *We take staff welfare extremely seriously; we are and will continue to ensure we comply with government guidance during this difficult time A new opportunity has arisen for a Lead Analyst - Credit Risk Analytics to s...... click apply for full job details
Apr 21, 2021
Full time
Lead Analyst - Credit Risk Analytics Salary: Circa £40,000 - £46,000 per annum depending upon experience Full Time Permanent Location: Head Office, West Bromwich* (remote working at present) *We take staff welfare extremely seriously; we are and will continue to ensure we comply with government guidance during this difficult time A new opportunity has arisen for a Lead Analyst - Credit Risk Analytics to s...... click apply for full job details
Company Profile: Experian is a leading global information services company that unlocks the power of data to create opportunities for consumers, businesses and societies across the world. During life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. What we do: We aim to place clients and consumers at the heart of everything we do. We help them to make the most of their data and realise their ambitions by enabling quicker, smarter decisions using our analytics and software. The breadth, depth and accuracy of data, combined with analytics, help to drive informed and trusted decisions for our clients. We hold and manage powerful data sets, including credit data on 989 million people and 111 million businesses. The data we hold varies, for example from how you have repaid credit in the past, to whether a car has been in an accident, to your eligibility for healthcare services in the USA, to how you like to respond to online advertising. Our industry experts collaborate with our data analysts and scientists to create innovative analytics and software to help solve our clients' challenges. We help millions of consumers to: • better access financial services; • understand and improve their financial position; • protect their identity; and • know that their data is correct. We help thousands of businesses and organisations to: • manage credit risk; • prevent fraud; • better understand their customers; and • better understand their markets and allocate resources. Our clients come from a wide variety of areas, including financial services (33%), consumers (19%), healthcare (7%), retail (5%), telecoms and utilities (5%), automotive (5%), insurance (4%), media/technology (3%) and government and public sector (2%). We provide services in North America, Latin America, UK and Ireland and EMEA/Asia Pacific, and we manage and report our performance across those regions. North America accounts for the largest proportion of revenues (56%), while Latin America accounts for 17%, UK and Ireland for 19%, and EMEA/Asia Pacific for 8%. We employ more than 16,000 people across 37 countries. Our corporate headquarters are located in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, USA; and São Paulo, Brazil. We are listed on the London Stock Exchange and are a constituent of the FTSE 100 index. Market capitalisation was approximately £16bn as at May 2017 and, for the past three years, Experian has been named by Forbes magazine as one of the 'World's Most Innovative Companies'. Job Description: Responsibilities: • Interacts with the Product Owner / Business Analyst to define, refine, develop, test and deliver against functional requirements • Understands and translates functional into technical requirements • Works with an architecture team to design the components of the product suite • Provides input to the project delivery plan, including sizing and estimation if required, with regards to one's areas of responsibility • Coordinates the work within the boundaries of their teams and project • Being accountable for the quality of one's team and supporting through code review processes and testing strategies as a whole-team approach • Implements correct, performant and reliable code on schedule and according to specification • Determines code quality and test coverage, and designing and implementing tests to make sure software is built to the highest quality possible • Develops and maintains test automation efficiency and effectiveness • Responsible for defect closure and root cause analysis to avoid regressions • Drives continual improvement in quality and efficiency, including defect prevention/ root cause analysis, suggesting and adopting improvements to technology and efficiency • Collaborates and partners across different departments including support, consulting, product management, and engineering • Mentors software engineers, including on other teams • Shares knowledge and supervises more junior team members • Organises forums to share knowledge on their practice and on the product • Divides larger pieces of work into tasks for themselves and other team members • Supports the Scrum release planning process through analysis and estimation of development work • Writes technical documentation for internal or external consumption, for developers of varying skills level • Assists the recruitment process as well as potentially training, mentoring and supervising associate team members • Contributes at Product level Scrum of Scrums • Influences system designs and plans from a testing perspective • Reviews, analyses and improves test coverage and reduces defect count for their product area • Contributes to product release planning What do we offer: • Fantastic learning and career development opportunities in a fast-growth and truly dynamic FTSE Top-20 business. • Exposure to advanced technology and superb training; Experian has been listed in the worlds Top-100 Most Innovative Companies for 5 years running! • Extensive benefits including bonus, share options scheme, generous pension and life assurance, 25 days holiday with 8-day buy/sell as well as a huge array of wider benefits and services. • A positive, collegial, supportiv
Apr 18, 2021
Full time
Company Profile: Experian is a leading global information services company that unlocks the power of data to create opportunities for consumers, businesses and societies across the world. During life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. What we do: We aim to place clients and consumers at the heart of everything we do. We help them to make the most of their data and realise their ambitions by enabling quicker, smarter decisions using our analytics and software. The breadth, depth and accuracy of data, combined with analytics, help to drive informed and trusted decisions for our clients. We hold and manage powerful data sets, including credit data on 989 million people and 111 million businesses. The data we hold varies, for example from how you have repaid credit in the past, to whether a car has been in an accident, to your eligibility for healthcare services in the USA, to how you like to respond to online advertising. Our industry experts collaborate with our data analysts and scientists to create innovative analytics and software to help solve our clients' challenges. We help millions of consumers to: • better access financial services; • understand and improve their financial position; • protect their identity; and • know that their data is correct. We help thousands of businesses and organisations to: • manage credit risk; • prevent fraud; • better understand their customers; and • better understand their markets and allocate resources. Our clients come from a wide variety of areas, including financial services (33%), consumers (19%), healthcare (7%), retail (5%), telecoms and utilities (5%), automotive (5%), insurance (4%), media/technology (3%) and government and public sector (2%). We provide services in North America, Latin America, UK and Ireland and EMEA/Asia Pacific, and we manage and report our performance across those regions. North America accounts for the largest proportion of revenues (56%), while Latin America accounts for 17%, UK and Ireland for 19%, and EMEA/Asia Pacific for 8%. We employ more than 16,000 people across 37 countries. Our corporate headquarters are located in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, USA; and São Paulo, Brazil. We are listed on the London Stock Exchange and are a constituent of the FTSE 100 index. Market capitalisation was approximately £16bn as at May 2017 and, for the past three years, Experian has been named by Forbes magazine as one of the 'World's Most Innovative Companies'. Job Description: Responsibilities: • Interacts with the Product Owner / Business Analyst to define, refine, develop, test and deliver against functional requirements • Understands and translates functional into technical requirements • Works with an architecture team to design the components of the product suite • Provides input to the project delivery plan, including sizing and estimation if required, with regards to one's areas of responsibility • Coordinates the work within the boundaries of their teams and project • Being accountable for the quality of one's team and supporting through code review processes and testing strategies as a whole-team approach • Implements correct, performant and reliable code on schedule and according to specification • Determines code quality and test coverage, and designing and implementing tests to make sure software is built to the highest quality possible • Develops and maintains test automation efficiency and effectiveness • Responsible for defect closure and root cause analysis to avoid regressions • Drives continual improvement in quality and efficiency, including defect prevention/ root cause analysis, suggesting and adopting improvements to technology and efficiency • Collaborates and partners across different departments including support, consulting, product management, and engineering • Mentors software engineers, including on other teams • Shares knowledge and supervises more junior team members • Organises forums to share knowledge on their practice and on the product • Divides larger pieces of work into tasks for themselves and other team members • Supports the Scrum release planning process through analysis and estimation of development work • Writes technical documentation for internal or external consumption, for developers of varying skills level • Assists the recruitment process as well as potentially training, mentoring and supervising associate team members • Contributes at Product level Scrum of Scrums • Influences system designs and plans from a testing perspective • Reviews, analyses and improves test coverage and reduces defect count for their product area • Contributes to product release planning What do we offer: • Fantastic learning and career development opportunities in a fast-growth and truly dynamic FTSE Top-20 business. • Exposure to advanced technology and superb training; Experian has been listed in the worlds Top-100 Most Innovative Companies for 5 years running! • Extensive benefits including bonus, share options scheme, generous pension and life assurance, 25 days holiday with 8-day buy/sell as well as a huge array of wider benefits and services. • A positive, collegial, supportiv