43 jobs found

HR Advisor Location - Rugby Salary - £30,000 - £33,000 + Bonus + PRP Excellent company benefits To provide HR support to managers and employees across the business and contribute to Group HR initiatives and projects. Provide generalist HR support to the business and HR Function, and to build and maintain the profile of HR with all stakeholders and to develop a pro-active approach to HR and Training across the business. The role is currently on dayshift working 37.5 hours a week. Key Responsibilities Health & Safety • HSE duty of all employees: every employee must respect HSE rules defined by his/her site. Every employee has to point out environmental gaps and risky situations when he/she notices it. • HSE duty of expertise: every employee participates to HSE analysis on his/her position scope. He/she carries out actions to ensure HSE rules are respected on his/her role(s) implications. • HSE duty of a Line Manager: If the employee is a Line Manager, he/she ensures that people under his/her responsibility, or people interacting with equipment under his/her responsibility, are respecting the HSE rules of the site Recruitment • Liaise with recruitment agencies • Conduct Assessment Centres • Conduct Day 1 HR Inductions • Manage the Corporate Induction Process • Assist Managers during the interview process • Issue offer letters and associated new starter documentation • Check new starter documentation on return to ensure Right to Work etc. Training & Development • Advise on additional training requirements which may be identified • Work with the HR Manager and Training Officer to deliver internal HR Training Employee Relations • Manage end to end process of all casework in line with Company Policy and legislation e.g. disciplinary cases • Provide advice and guidance to managers and employees in line with company policy and legislation • Attend meetings to offer HR Support and take notes • Type up minutes and construct outcome letters • Be aware of any potential issues that may be arising • Manage the Employee Relations Tracker / systems and update as required • Work with the HR Manager to coordinate and manage any redundancy or TUPE arrangements • Attend home visits with the Cell Leader/Manager/Cell Production Manager • Arrange Occupational Health Assessments and follow up review process • Manage the Sickness Absence Tracker/systems and update as required • Advise and support the Cell Leaders/Managers on handling absence issues, including phased return etc General Duties • Provide day to day maintenance of the HR Information Systems and train users of the system as necessary • Ensure that the data is kept up to date and accurate • Maintain user accounts and set up new ones as required • Produce reports as required • Analyse data from all HR Data Sources and provide feedback to the HR Manager on any findings • Construct monthly Corporate HR Reports ensuring completion in line with deadlines • In conjunction with the Management Assistant/Payroll Officer coordinate processes between HR, and Reception. • Provide day to day HR advice to the business • Stay up to date with current legislation and planned changes in legislation to brief the business where required • Assist with annual policy reviews and amend where necessary to ensure compliance • Lead on HR Continuous Improvement Projects (CIP) and assist with corporate social responsibility projects • Update all HR Data Sources as required • Coordinate annual HR Processes i.e. performance appraisals • Identify improvements in the HR Procedures and make justified suggestions and recommendations for change. • Assist the HR Manager in driving the department forward within the business to offer the best possible service • Any other ad hoc duties as required. Person Specification Education/Qualifications/Training GCSE Maths and English or equivalent (Grade C +) CIPD Level 5 qualification Experience/knowledge Generalist HR experience Use of HR Information Systems Working within a manufacturing environment Be computer literate with a working knowledge of Microsoft office (Word, Excel) Experience of handling disciplinary issues and advising management Skills/Abilities Work collaboratively with the ability to influence where necessary Good analytical skills Results orientated Organised and able to manage own tasks in a timely manner

Dispute Resolution Officer West Malling £23,500 pa FT / Permanent Purpose of the role Thorough investigation of all complaints in accordance with FCA regulation and company policy and procedures, ensuring a fair outcome in all cases which is clearly communicated to the customer. Driving improvements through effective root cause. What would you be responsible for in this role? Resolving customers' queries within agreed authority, investigating the cause of any complaints, gathering information from relevant departments and clients and reviewing all relevant documentation Acknowledging complaints promptly and responding to them within set time limits, systematically and fairly Summarising any additional actions required, advising customers when they can expect a final response, drafting and sending out correspondence Maintaining COMSYS and AS400 systems for full and accurate record keeping and to support Root Cause Analysis reporting Summarising and reporting FOS decisions received to assist with understanding and consistency going forward Identifying and escalating high profile complaints to management Undertake other duties over and above those listed in the job description, appropriate to the individual's skills and experience Customer Focus Constantly look for ways to improve the customer journey by identifying customer pain points and making suggestions for improvement. Ensure that our customers are treated in accordance with the principals of Treating Customers Fairly (TCF) Act in accordance with the Company's values with both internal and external customers to facilitate continued and improved company reputation and success Governance Focus Ensure all activities are carried out in compliance with all relevant regulatory and legal requirements and company policies Remain vigilant to the potential opportunities for financial crime, fraud and money laundering and take actions appropriate to mitigate their likelihood and impact Alert to potential regulatory and business risks within the Department. Also ensure such risks are included in the Departmental Risk Management Programme, and that action is taken to mitigate them What would we like to see in you? Skills/capabilities ü Excellent verbal and written communication skills ü Able to prioritise workloads and meet deadlines ü First class interpersonal skills, able to communicate with a wide range of people ü Courteous yet assertive ü Organised and methodical ü High attention to detail ü Computer literate ü Company and regulatory frameworks for handling customer complaints ü Understand the sale and servicing of regulated financial products ü Track record of high performance standards ü Superior claims management and product knowledge Nice to have ü Claims experience in one or more of the following insurance products GAP, Simple Health or Pet. What's on offer? Competitive salary and Excellent benefits package. ü Great work life balance. ü Excellent pension scheme Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website

About the role Job Title: Placement Support Officer Location: Hemel Hempstead Hours: 35.7 hours per week NHS Professionals are currently recruiting for a Placement Support Officer to join our team based in Hemel Hempstead. The successful candidate will be expected to work collaboratively with the wider Doctors Team and build productive working relationships with a range of internal and external stakeholders including colleagues, flexible workers and clients to deliver an outstanding service to our clients and workers. Key Tasks: Monitor department email account and allocate correspondence to the appropriate Placement Consultant Proactively place named workers into bookings Acting as the first point of contact for all Doctors queries and assisting in the resolution of those queries Check all compliance items for newly registered Doctors Contact Doctors to renew compliance items prior to expiry to ensure they are not restricted due to not being compliant Collate and send welcome packs to newly registered Doctors and support the consultants by following up with welcome calls Work closely with the wider Doctors Service Team to ensure recruitment is supportive of NHS Professionals and client Trusts objectives Providing outstanding customer service to clients, workers and internal colleagues Ensuring contact information stored for doctors is accurate and up to date Meeting or exceeding agreed Key Performance Indicators and Targets Develop own skills and knowledge, ensuring full understanding of team interfaces/impacts within the department and organisation When required undertake general office duties including typing, photocopying, data-input, emailing, telephone queries and diary management The post holder will be expected to carry out other duties as necessary to maintain an effective, efficient and responsive service Contribute to team meetings and discuss how processes can be improved. About the candidate Excellent verbal and written communication skills Excellent telephone manner to communicate with a broad range of people. Ability to establish and maintain good working relationships within a busy team as well as internal and external stakeholders. Demonstrable customer care experience Ability to use own skills for use in database analysis and presentation work. Ability to prioritise within own work load appropriately with ability to approach work in a methodical manner and to deadlines. Electronic messaging and diary management. Excellent knowledge of using different databases to facilitate organisational data flow Previous experience of working within a temporary staffing or recruitment environment Experience in conducting interviews or screening, either face to face or by telephone Previous experience of working in a demanding customer focused and/or sales environment Proficient with use of Microsoft Office Applications including excel, word, PowerPoint and database applications Experience of dealing with high volume internal and external "customer" enquiries over the telephone, in writing and face-to-face. Experience in outbound pro-active calling environment Previous experience in compliance documentation GCSE C or above in Math's and English (or equivalent) NHS Professionals (NHSP) is the market leader in managed flexible worker services. We work in partnership with NHS Trusts around the country to reduce their reliance on expensive agencies by helping them build their own staff banks. We boast the largest database of more than 100,000 general and specialist nurses, doctors, midwives, administrative and allied healthcare professionals registered on our bank. We are extremely proud of our bank members, all of whom provide essential shift cover for our NHS clients to help them deliver safe, efficient and effective health services. NHS Professionals is embraced by the NHS. We are trusted for our shared values, our leadership in flexible working and the contribution we make to the healthcare community. Our people love working at NHS Professionals - together we help one another deliver the highest level of service. Our vision is to have a 'One NHSP' team who feel knowledgeable, confident and empowered. What perks are we offering in return? Competitive salary with the opportunity for progression for exceptional performers 27 days' annual leave per year plus 8 public holidays Access to a stakeholder pension scheme Health and wellbeing support Access to a discount scheme and an employee recognition scheme. Agile working Ability to buy and sell annual leave Please note : In 2010 NHS Professionals moved to Limited Company status and therefore Agenda for Change terms and conditions are not applicable to this role. We reserve the right to close this vacancy early if sufficient applications are received. We will not contact unsuccessful applicants, therefore if you do not hear from us within 14 days of the vacancy closing, please assume that your application has been unsuccessful.

Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work. Financially strong and seriously ambitious, we offer our employees a family-friendly, rewarding career with lots of opportunities to progress. Registry The Registry strives to provide an outstanding service to Academic and Professional services which supports the university mission to deliver an excellent student experience. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all. The Registry delivers excellent 'whole of student lifecycle' services, from application through to examination, graduation and post-graduation support, providing an integrated experience of our support and administrative functions. The Registry develops systems, processes and ways of working that ensure staff work efficiently and effectively; operating openly and transparently; using timely data, insights and intelligence to inform decisions; developing staff and supporting talent. The role This role will act as Executive PA providing executive level support to the Pro Vice-Chancellor/Dean. The post holder will act as a key contact point for the College Deanery, providing diary management and co-ordination of events, including servicing meetings, liaising with external partners including the Council of Deans, Department of Health & Social Care and various NHS Trusts. Candidates will need to demonstrate strong interpersonal skills, deploying tact and diplomacy to ensure effective results. Liaising across the University, you will act as a contact point for the College and take forward any inter-departmental issues that the PVC/Dean and Deputy Dean need resolving. Drawing on your extensive experience of providing executive level support, you will use a range of digital technologies, gather information, prepare briefing papers and presentations, and be involved in the preparing of reports and analysis for the PVC/Dean and Deputy Dean. You will be responsible for ensuring data quality within a 'right first time' ethos for all data within your business area, supported by an awareness and understanding of the data processed within your area, particularly data classed as personal or sensitive. You will support the wider work of the College and Registry across a range of business processes, providing an excellent staff and student experience and assisting in key University operational activities e.g. enrolment and awards ceremonies, acting as a focus for the department and supporting the administration of finance processes. Registry staff may be expected, from time to time, to work in other areas of the Registry at sites within Derby. Benefits Accessible location; Derby is a thriving, multi-cultural city with easy access from any location within the UK Competitive rates of pay Competitive, family friendly reward packages Opportunity to join a contributory pension scheme Discount savings scheme and extensive staff discounts on accredited courses for yourself or family to study here at the University Cycle2Work scheme and subsidised travel Vast programme of training courses and secondment opportunities Local recognition scheme For more information and to apply, please click the "Apply" button below. Closing date: Sunday 12 January 2020 We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

Statutory Assessment Coordinator Manchester £15.92 We are looking to recruit a Statutory Assessment Co-ordinator on a temporary basis. Working pattern is full time hours - 09.00am - 5.00pm Responsibilities of the role: Statutory Assessment Officers for 3 months The Statutory Assessment Team undertakes statutory assessments for our children and young people with SEND - the request is to address a backlog of requests. 35 hours per week Based at Universal Square in Manchester Be a member of and contribute fully to a team supporting a range of services within a specific area of the Council, securing timely and effective support and advice for managers. Deliver work-streams and projects commissioned by key stakeholders, acting as advisor in relation to service projects and strategy implementation to support the effective decision making processes of the Council and to enable it to meet its legal obligations. Ensure that work packages delivered are in line with organisational direction of travel and agreed policies / procedures, including consideration of Public Service Reform principles. Provide robust and effective analysis of information, using outputs to inform work packages and advice to client services. Support the development and implementation of systems and processes which prioritise work requests based on meeting key corporate objectives. Proactively assist the monitoring and review processes and procedures to ensure that key performance indicators are met and implement strategies and procedures to continually enhance the service. Maintain competence in subject matter specialism, undertaking research and information gathering to ensure Council adopts and maintains best practice in areas of specialism, providing ad hoc advice as required. To be considered for this role you must be: * Eligible to work in the UK * DBS * References Please email or call on for further details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

MEDICA Group are currently seeking a Head of Reporter Liaison to join our Operations Team based in central Hastings. As Head of Reporter Liaison at MEDICA, reporting directly to the Chief Operations Officer, you will be responsible for workforce management of MEDICA's reporting clinicians. Working closely with the Operational and Clinical Governance teams, you will ensure the workforce is utilised effectively, whilst adhering to safe and appropriate work practices. The Head of Reporter Liaison at MEDICA will be responsible for creating a strong community ensuring closer contact and dialogue with the organisation. Working with the Reporter Liaison and Training teams, the Head of Reporter Liaison assists will provide oversight of the emergency and elective workforce rosters; monitoring effective performance KPI's; whilst developing and ensuring contractual and agreed job plans are adhered to. Your role as Head of Reporter Liaison involves strategically assessing and reviewing the needs and profiles of the reporting workforce by analysing agreed outputs and metrics; whilst developing a communication and engagement plan to influence retention and productivity thereby creating an ongoing solution for success. MEDICA are a vibrant and rapidly growing provider of clinical services - founded in 2004 and currently employing over 100 people and more than 350 professional service providers. Output is increasing by around 20% each year and we are investing heavily in people and infrastructure. MEDICA delivers quality, safe and secure teleradiology services to over 50% of the NHS. Through our Acute and Routine services, we are the leading independent UK provider of radiology reporting, delivering more than 1.5 million reports a year. In return for your hard work, MEDICA Group offers excellent benefits, including: • Career progression and ongoing personal development • An engaged & supportive management team • Access to a private pension • Buy into the organisation with ShareSave • Annual bonus schemes • Celebrate success with social events Essential Experience of working in healthcare, ideally with a medical workforce. Previous team leadership/ management responsibilities. Responsibility for delivering results linked to business performance. Provide evidence of a continuous improvement mentality. Desirable Lean principles and implementation. Project management/ business analysis. Change management experience. Please apply in the first instance with your CV and covering letter. Prior to appointment in post, you will be required to complete a DBS check in line with Medica policy. Medica is committed to creating a diverse environment and is proud to be an equal opportunity employer. No agencies please.

Are you passionate about playing a key role in the running of the Government's only Defence & Security Science & Technology Laboratory - DSTL? DSTL delivers a wide range of science and technology for customers across the Ministry of Defence and Government, to help protect the UK and our armed forces from real world threats, both at home and abroad. DSTL's Business Planning & Performance Team sits at the heart of the organisation, providing performance data and information to the Chief Executive, the Board and our Senior Leaders. The team works across the whole organisation, working in partnership to develop reports and analysis, and to develop tools for reporting business data more effectively. Job description As an innovative thinker with great data analysis and visualisation skills, you will work as part of a central team providing the wider organisation with a range of business performance reports based on complex and diverse sets of data. Working closely with the team, you will also work on delivering be-spoke data reports as required by leaders across the organisation, including the Chief Executive and Chief Finance Officer, giving a high profile to you and your work. In delivering these reports, you will draw on a range of technical skills, using Excel, PowerPoint and Power BI, applying them to solve immediate challenges. The reports will cover all aspects of Dstl's business from Operations, to Finance. You will have a great eye for detail and presentation, using creativity to produce reports that can be easily interpreted. You will build a network of positive relationships across the business in order to underpin your work. Based at Dstl's Headquarters at Porton Down, you will work across the business to help colleagues develop reports for their own business areas and work with the team to ensure best practise standards and guidance are followed by local business analysts. Responsibilities We are looking for someone who is: Developing experience and interest in business analysis and or business management, or in similar analytical fields. Your qualifications: You should be a current undergraduate studying for a degree which allows you to have experience of the skills outlined below. We're seeking individuals with great team working and communication skills who want to develop their data analysis and reporting skills in a dynamic environment. In particular those with a strong track-record in: • Business analysis • Data collection & analysis, • Statistical Analysis, • Data Science & Analytics, • Data Visualisation, • Experience of developing tools, software design and development and of using off-the-shelf packages such as Power BI or equivalent • Strong Microsoft Office skills, especially Excel and PowerPoint We will need you to have relevant technical knowledge and experience gained from your degree, strong IT and communication skills with a flexible, adaptable and inquisitive approach to work. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Why do you want to work at Dstl and what you do you hope to get out of it? Give an example of when you have conducted and communicated data analysis? What did you learn? Give an example of when you've adapted your communication to give the same message to different groups of people. What changes did you make? Benefits Benefits We'll provide a great range of benefits including; • Flexible working • Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay • Chartership and accreditation support • Pension • Generous annual leave • A competitive salary • Excellent learning and development • Onsite gyms and restaurants • Staff discounts for high street and online shopping, restaurants and days out.

Chief Financial Officer Peterborough Full Time, Permanent £0 - £100,000 (DOE) Are you a passionate Chief Financial Officer? And looking for an exciting new role? Coulter Elite Resourcing are currently looking for a Chief Financial Officer to work with their very well established client based in Peterborough. In line with our clients growth strategy, the business requires a CFO who can play a central role in driving and supporting the firm's growth plans. In conjunction with this, the incumbent will be expected to develop capability to ensure robust systems, processes and controls are in place, as well as compliance with SAR and SRA Regulations. Consequently, they will act as the firm's COFA. The CFO will play a vital role in the continued success of the business and will be a key business partner to the CEO, the Operations Board, and the business as a whole. Job specific requirements for the Chief Financial Officer role: Overseeing and owning the firm's strategic planning and budgeting processes; Acting as a commercial partner to the CEO and senior team to facilitate profitable growth; Providing influence and guidance to business operations to maximise commercial success and identify synergies and cost saving opportunities; Monitoring and driving financial progress of the business through timely and relevant financial reporting; Providing commercial leadership to the business; Managing liquidity and cash flow maximization; In conjunction with the Operations Board, reviewing and improving KPIs for all areas of the business in order to improve the quality and relevance of management information and ultimately to drive performance improvement; Financial controls - overseeing and improving all financial controls and processes across all functions and business units; Budget and Reporting - overseeing the production of budgets and financial reporting, including monthly, quarterly and annual P&L and balance sheet reports; Reviewing job and client profitability, including work in progress and debtors; Ensuring clients are billed on a timely basis and outstanding amounts are collected promptly to minimize work in progress and debtor days; Continuous reviewing of key supplier contracts, in conjunction with key business leaders, to ensure best value for money is obtained; Identifying material variances in budgets and plans on a timely basis and working in partnership with relevant business leaders to agree remedial action where necessary; Driving a best in class analytical culture across finance and elsewhere in the business; Providing all supporting analysis to validate the strategy and business plan; Developing a forward-looking, strategic finance team which can support all areas of the business and help drive significant growth of profits in line with company strategy. Person specification for the Chief Financial Officer role: A strong academic record to degree level supported by a recognised accounting qualification (ideally ACA/ACCA); A minimum of 5 years' post-qualifying experience, of which at least 3 should have been in a Head of Finance/FD/CFO post within a similar sized organisation; The ability to act as a business partner to the CEO, Operations Board and the business as a whole providing strategic, analytical and business support; The ability to thrive in a hands-on, dynamic environment where there is a constant requirement to add real value to the business; Strategic and corporate development capabilities; Experience in managing growth (both organic and via acquisition) both in relation to due diligence and managing integration to deliver incremental business benefits; A commercially orientated financial leader with a business-enabling mind-set and positive attitude; First class presentation and stakeholder management abilities; Excellent communication skills with the authority and credibility to gain respect both internally and externally with people at all levels; A positive, collaborative, open and supportive approach to leadership and management. This is a full time permanent CFO position, offering an annual salary DOE, with market leading benefits, a positive and encouraging work environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with a top ranking law firm. If this Chief Financial Officer position sounds like you please forward your interest to Simon at Coulter Elite Resourcing. Coulter Elite Resourcing is an independent recruitment consultancy based in Peterborough, Milton Keynes and London supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.

Rent and Income Officer Job purpose To work with tenants to collect rental income and sustain tenancies, identifying any vulnerabilities or support needs in the process. You will operate effectively to achieve targets and provide excellent customer service. The key roles of this post will include: · To efficiently and effectively operate the arrears control process in order to ensure the Council maximises rental income and ensure that a high-quality service is provided. · To ensure you keep abreast of relevant changes in welfare reform to enable you to offer advice, support and assistance to tenants. · To be conversant with arrears recovery procedures and appropriate legislation and to ensure that these policies and legislative requirements are complied with. · To focus on cases of non-payment, taking appropriate and timely action including home visits, telephone work, correspondence and office interviews in order to ensure that prompt and effective action is taken in rent arrears cases. · To take legal action where appropriate in order to ensure that the rent arrears policy is adhered to. · To work closely with the Councils Revenues and Benefits service to ensure effective joint working between Council services. · To liaise with other departments and partners to ensure appropriate referrals are made when tenants require specialist advice or support. · To provide financial and welfare benefit advice in order to ensure income maximisation of tenants. · To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues · Such other responsibilities allocated which are appropriate to the grade of the post. Experience: · Dealing with people face to face and in potentially difficult situations · Communicating effectively · Effective negotiation skills · Working as part of a diverse and inclusive workforce Qualifications: · ICT Systems including Microsoft Office based software packages · A minimum of 5 GCSE's grade C or above (including English and Maths) or equivalent or relevant experience Knowledge: · Discussing sensitive and complex information with customers · Ability to demonstrate a good understanding of equality and diversity and the ability to evidence how this would be displayed within the workplace Desirable Qualifications: · A full driving license and access to a vehicle Knowledge: · Appropriate housing related legislation · Housing benefit · Welfare Reform · Housing and Social Care Issues · Negotiating with tenants · Ability to work outside normal office hours · Rent collection procedures Competency definitions · Relevant competency · Working with People · Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking · Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Persuading and Influencing · Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one's impression on others. Presenting and Communicating · Information · Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Analysing · Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. · Planning and Organising · Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to change · Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks · Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.

Birmingham and Solihull Active Communities Job Title: Programme Lead Salary: £40,000 - £55,000 Responsible to: Programme Director Location: Birmingham with travel across Birmingham and Solihull Hours of Work: 36 ½ hours per week. Flexible working will be required Contract Permanent This post is hosted by The Active Wellbeing Society (TAWS) on behalf of the Birmingham and Solihull Active Communities. Overview The Active Wellbeing Society (TAWS) is a new, independent social enterprise and a registered Community Benefit Society, which works with some of the poorest communities in Birmingham and beyond to improve people's health and wellbeing through physical activity. It delivers services on behalf of Birmingham City Council and was previously known as the Birmingham Wellbeing Service. Its mission is to: Use physical activity, guided by innovation, collaboration and insight, to do the collaborating and development required to create stronger and more resilient communities. Background to Local Delivery Pilots in Birmingham and Solihull Birmingham City Council in partnership with Solihull MBC tendered to become a Sport England Local Delivery Pilot area. In December 2017 we were informed that our proposal, Active Communities, had been successfully chosen as one of twelve pilot areas across England. TAWS will act as the accountable body for the programme. The post holder will be accountable to Local Delivery Pilot Programme Board. Local Delivery Pilots are a strategic investment by Sport England, which aim to understand how we can best help people get active in their communities improving their health, wellbeing and resilience. Our Vision Statement for the Birmingham and Solihull Local Delivery Pilot Programme is: Tackling inactivity, through innovation, collaboration and insight, to do the social knitting, enabling citizens, communities and neighbourhoods to become integrated, resilient and thriving. We have identified below, four outcomes, which we believe reflect the step changes required to bringing about our vision/transformational statement and make a difference through this Sport England Pilot. Outcome 1 The "unusual suspects" living in seldom heard communities and places, who do not traditionally access physical activity, report improved health and quality of life. Outcome 2 Through activity, co-creation and facilitation, citizens will have a sense of place and belonging, resulting in invigorated, strong and resilient communities. Outcome 3 Sport England and our stakeholders have clearer insight into the impact and effectiveness of a whole system approach to tackling inactivity with citizens, community and place, through integrated data collection and analysis of past, current and future programmes. Outcome 4 Through vision, leadership and co-creation, Birmingham and Solihull have an effective, dynamic and responsive, whole systems approach to provoking physical activity, integrating with strategic policy decisions; the physical environment; organisations; institutions; citizens, communities and place. ----------------------------------------------------------------------------------------------------------------------------------------- Local Delivery Pilots are a high-profile Sport England programme operating across the health, wellbeing and physical activity economy of Birmingham and Solihull. Role Description: The lead for the entire programme you will be specifically be responsible for overall management of the programme. You will specifically take the lead on relationship management with influential stakeholder in the whole system approach. This will include managing complex and potentially challenging external relationships with Sport England as the funder, partners, politicians and stakeholders. You will also support local relationship management being undertaken within Local Community Action Networks (LCAN), workpackages and through the governance and evaluation of the programme. They will work closely with Sport England, TAWS and all key partners, ensuring that all the other elements of the project are pulling together to achieve the overall agreed outcomes. The Programme Lead will be the lead officer for Core Group and Sponsors Group and they will work closely with TAWS CEO and DCEO who has the role of the Programme Director (Senior Responsible Officer) accountable officers for the delivery of the project. The Programme Lead will line manage the Operational Lead, the Workstream Lead, the Learning and Innovation Lead, and the LCAN Lead. They will ensure that there is a clear plan around stakeholder involvement. With direction from the SRO, they will be ultimately responsible for the delivery of the programme. This role will work closely with the evaluation leads locally and nationally, and will have direct call on the insight function within TAWS. You will be a highly skilled programme manager used to working through complex interrelated delivery streams, complex relationships, complex resource management and monitoring delivery against programme outcomes. You will be creative yet understand the complexity of managing a diverse range of projects within a multi-million-pound programme. Main duties of the role 1. To lead and oversee the development and implementation of the vision, strategy and outcomes of the Active Communities Local Delivery Pilots across Birmingham and Solihull acting as the main contact and liaison point for the programme and its appointed officers at Sport England. 2. To line manage Operations Lead, LCAN Lead, Workpackage Lead, Learning and Innovation Lead. To include, sickness, leave, Well Being, setting workloads and targets, performance management and offering advice, guidance and support as necessary to enable them to fulfil their role/s. 3. Strategic planning and relationship managing the strategic relationship with funders, politicians, partners and stakeholders including expectation management, strategic alignment, conflict/tension management. Effective engagement and expectation management necessary to keep partners and the wider stakeholders secure in their investment in the project. 4. Lead the use and delivery of a robust programme structure including functioning governance, processes, programme and project management. 5. Lead the creation of an environment where productive and trusting relationships with citizens, communities and key stakeholders develop. Role to keep key partners included and as updated as they need to be to ensure a cohesive network of matrix delivery and a functioning core group. 6. Work with the Programme Sponsor Board and Core Group to establish and follow the governance and reporting cycle which will underpin the governance of the programme. Lead the governance process including risk management and preparation and delivery of reports for the Sponsor Board and Core Group drawing on the wider team enabling leaders to make informed decisions about the direction of the programme. 7. Control budgets including procurement (in accordance with The Public Contracts Regulations 2006), financial reconciliation, budget profiling, major financial change requests, proper use of lottery funds in-keeping with the spirit of use of the funding, lead on preparation of conversion proposals in-conjunction with workstreams, programme oversight of financial process. Lead on providing required assurance and resource governance to the SRO and Core Group to review and plan work streams, outcomes, priorities and associated budgets. 8. Influence and draw upon the insight and evaluation workstream of the programme in order to build an effective test and learn, fail fast programme culture. Use learning to seize on opportunities to share best practice, upscale activities and connect programme into wider strategic alignment opportunities to help achieve post programme legacy and sustainability. To use the insight and evaluation effectively to reassure and report programme progress, risks and mitigation to funders, partners and stakeholders. 9. Produce reports, carry out presentations and undertake administrative duties in connection with the post. 10. Carry out all other duties as maybe reasonably assigned from time to time and with the level of this Job Description. 11. Support and adopt the mission, aim and values of TAWS, throughout your work and behaviours. 12. To take responsibility for your own personal and professional development, including responding constructively to internal management performance processes. Experience and Knowledge All criteria are essential, and your application will be assessed on all points detailed below. 1. Experience of leading large, complex and collaborative programmes. 2. Strong interpersonal skills and presentational skills across a range of mediums shown to challenge and influence. 3. Experience of applying emotional Intelligence and finding ways to progress in high pressure situations and managing challenging relationships working with peers, managing staff and developing partnership with stakeholders, communities and citizens. 4. Evidence of an ability to be decisive and a willingness to take informed and calculated decisions. Bringing a considered and informed view at both a strategic and operational level to ensure the programme outcomes have the best opportunity to be achieved. 5. Experience managing large and complex resources with required governance, process and assurance to minimise risk including financial and reputational risk to Active Communities and TAWS. 6..... click apply for full job details

IQ Talent Solutions are delighted to be working with one of our key clients in the Telecommunications sector supporting them with the recruitment of a Risk & Controls Manager. The role will be responsible for Risk Management and Internal Control processes that support the activities of the Chief Customer Officer, which primarily to focus on the business' Financial Services activities. What is expected of the a Risk & Controls Manager; Risk Management & Controls - Leading, coordinating and supporting the performance of effective risk management in their area of the business, focusing on our Services business and specifically our Financial Services activities - To support the Group Director of Risk in their duties as an FCA SMCR and to undertake risk & controls work across our regulated activities, including: o Manage and operate a 2nd line of defence risk & control framework o Production of an overall conduct risk dashboard covering regulated activities o Production of Operational Risk assessment for businesses that undertake regulated activities o Management of third-party risk for supplier that support regulated activities o Review and reporting of InfoSec/IT availability for systems supporting regulated activities o Managing the Product Governance process to ensure regulatory obligations for review and approval on new regulated products and changes to existing products are appropriately scrutinised o Evaluating the effectiveness of the conduct risk & control framework o Undertaking training to raise SMCR and colleague awareness of conduct risk obligations - Production, analysis and reporting of key conduct data - Providing feedback on the quality and rigour of risk identification, control evaluation and management activities to leadership in the business in order to support continuous improvement - Escalating high priority risks to the Group Director of Risk - Reporting the key risk and control information on a quarterly basis to the FCA Compliance Committee, Group Risk & Compliance Committee and other forums as required - Acting as a key stakeholder in advising and consulting on the risk implications of key business change projects. - Work with Compliance Monitoring and Internal Audit to support pre and post internal audit activities (scope building, action implementation) What we look for in a Legal Counsel; - Familiarity with the FCA Handbook, in particular; PRIN, SYSC, DISP, TC, ICOBS & CONC. - Understanding of requirements for and practical experience in implementing and managing a Risk management in the context of a financial services environment - Experience relevant experience in a risk, audit or compliance function with particular reference to Financial Services or Corporate risk. - Knowledge of the credit broking and insurance markets, gained through working within the general insurance and consumer credit industry would be helpful. - Proven track record in the design and implementation of risk and control frameworks in large, global organisations - Ideally educated to degree level - Experience in equivalent role within large scale business, preferably in the financial services sector - Background in Big 4 desireable - Knowledge of FCA regulation - desirable - Proven PC skills including Word , Excel, Powerpoint - Highly organised, able to deliver reliably to deadlines and manage conflicting priorities - Calm and resilient under pressure with ability to deal with a fast pace of change - Pragmatic and good at working in partnership/ working collaboratively with others - Adaptable and flexible - Excellent influencing, interpersonal and communication skills - Positive style and attitude. Able to work autonomously with enthusiasm and energy What you will receive; - Prestigious brand to adds to you portfolio - Permanent Contract - Competitive rate at £75,00- 80,000 + Benefits InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

JOB TITLE: HUMAN RESOURCES: PERFORMANCE OFFICER Pay Rate: £18.24 Location: PERCEVAL HOUSE, W5 2HL DURATION: 3 MONTHS with possibilty of extension JOB DESCRIPTION Recruitment practices to safeguard and promote the welfare of children and/or vulnerable adults apply to this post in addition to the possible requirement to obtain a Disclosure and Barring Service (DBS) check. (Delete if not applicable) PURPOSE OF ROLE: * To make a major contribution in defining and development of data and systems to meet the objectives of Children services To provide comprehensive data/information for the development of the needs and business analysis for the Children services * To make a major contribution to the LA's ability to use data to drive strategies, projects, identify priorities and evaluate progress. * Responsibility for the collection of accurate performance information to fulfil the statutory obligation of the department to Central Government for information requirements; and to demonstrate that the Children and Families and Adults Social Care is meeting nationally prescribed targets which will secure on going funding and support the efficient use of resources. * Define and determine performance improvement within the service, with particular relevance to raising achievement KEY ACCOUNTABILITIES: 1. To be responsible for defining and developing data and systems and reporting arrangements for the Innovation Programme 2. To provide advice and support the Innovation Programme on all aspects of data and systems in order to meet the business, operational and project objectives 3. Ability to interpret business and operation requirements translate into technical and data specifications and solutions for the Innovation Programme 4. To provide high quality data, analysis, summaries for senior management, programme manager/s and other stakeholders within limited timescales 5. Assist in the planning and implementation of data and systems configurations. 6. Collection, interpretation and presentation, both verbally and in written form, to the Performance Management Board, project Boards and other forums, of data in relation council and service initiatives and projects. 7. To support the collection, organisation and analysis of all forms of performance information, with the aim of improving the quality and effectiveness of the work of the Children's and Families and Adult Social Care. 8. To support and ensure that the department and Council's Senior Management Teams quarterly and annual report deadlines are met and that the statistical returns are an accurate reflection of the work of the Children's and Families and Adult Social Care, legislative requirements and the Single inspection framework. 9. To be responsible for the overseeing of the quality assurance of management information and provide accurate and timely management information reports to given deadlines. 10. To ensure the quality and accuracy of all information inputted and collected 11. To have a full working knowledge of all aspects of the client information systems Frameworki including the ability to run searches and queries on data as required. 12. Liaison and collaborative working with computer system and software providers, support services and data analysis staff in other departments and organisations to maintain the flow of management information. In particular, managing the complex interface between council supported IT services, the external software providers, and the Department and Council's Senior Management Teams. ESSENTIAL QUALIFICATION(S), EXPERIENCE AND REGISTRATION (e.g. HCPC) 1. Experience of the following: - Using computer software to produce complex statistical analyses and high quality tables, graphs and reports - including MS Excel, MS Word, SQL, MS Access, (or similar) - Using computer software to automate the production of statistical reports - Applying complex statistics to manipulate and analyse large-scale data sets - Presenting the findings of research and analysis in reports and presentations 2. Experience in data management. 3. Experience of working with Frameworki, or Education, Health or Connexions systems. 4. Experience of managing own workload within changing priorities and to work within differing circumstances and priorities. 5. A degree or other relevant professional qualification and / or professional experience and evidence of relevant training and development Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Compliance Manager Bristol OVO Group is an innovative energy technology company with a mission to make clean energy affordable and available to everyone. Its core business, OVO Energy, is the leading alternative energy supplier in the UK providing power and gas to 1.5m customers. In addition, OVO Group provides a range of energy-related technologies and services such as home heating insurance and intelligent energy products. Where in the world of OVO will I be working? As the Compliance Manager, you will be working within the Compliance Team as part of OVO's Risk and Compliance function, reporting into the Senior Manager. The wider function is responsible for managing compliance and risk within the business, engaging with regulatory and governing bodies, ensuring a high level of regulatory compliance, and providing regulatory analysis and insight to both the business and the regulator. The Compliance Team specifically is responsible for proactively monitoring our compliance with energy regulations, providing compliance advisory services to the business, and effectively managing compliance issues with all of our energy retail brands. What will I be doing? We are looking for a compliance specialist with experience within an energy compliance role to closely manage and co-ordinate the resolution of compliance issues, lead the provision of compliance advisory support to the business, support building a constructive relationship with the regulator, and deliver proactive compliance monitoring across the business. Your key responsibilities: - Lead on compliance issue management, from initial triage through to monitoring of long-term improvements - Supporting all areas of the business with energy compliance advisory services - Design and deliver proactive compliance monitoring activity across the retail business - Maintain strong business partner relationships with OVO Retail brands, keeping them updated on live compliance issues and upcoming changes to supplier obligations - Review and approve customer communications created across OVO Retail to ensure compliance with licence conditions and Standards of Conduct - Provide compliance support for all planned changes, improvement and projects across OVO Retail - Manage ad-hoc compliance queries from across the business, including the creation of Compliance Guides to inform business policy - Promote good practice and Standards of Conduct across OVO Retail Do I have what it takes? The ideal candidate will have a sound understanding of Ofgem's energy regulations (Supplier Licence Conditions) and experience in issue management. Ideally you will have: - Strong understanding of Supplier Licence Conditions - Ability to translate complex licence conditions into clear and intelligible guidance for the business - Ability to effectively manage internal stakeholders and build relationships both internally and externally - Ability to break down complex issues and identify improvement areas, with exceptional attention to detail - Strong organisational and communication skills to manage high volumes of compliance issues, queries and requests - Ability to work at both macro and micro levels to ensure swift resolution of compliance issues Other organisations may call this role Energy Compliance Manager, Regulatory & Compliance Manager, Senior Compliance Officer, Senior Auditor, or Lead Energy Compliance Officer. OVO believes in fuelling human progress with clean and abundant energy for all. We were set up to always find a better way and challenge the status quo: we want to be the good guys, find a way, and build something great. We embrace simplicity, transparency, and treating people and our planet fairly. We understand that attracting and keeping the best talent is key to our bright future, so our people will always share in our success. Our benefits are pretty nice too. From us you'll get ... - A competitive salary - Discretionary performance-based bonus (*) - 4% of your salary to spend on flexible lifestyle benefits (*) - 5% matched employer contribution to your pension - 25 days' holiday + 1 for your birthday - Flexible working hours - And many more… (*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date. Diverse teams are the best teams We're keen to meet people with varied backgrounds: the more inclusive we are the better our work will be. We want to build a team which represents a variety of backgrounds, perspectives, and skills, and we decide employment on the basis of merit and potential. We understand some people may not apply to jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure…we'd love to hear from you. So, if you are looking to make an impact as a Compliance Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Senior Consultant, Performance Improvement - Digital Finance, London Are you passionate about digital innovation, advanced analytics, and developing creative solutions within Digital Finance? #LI-P The opportunity The Digital Finance Performance Improvement service line works with clients to address mission critical issues for the Chief Financial Officer (CFO) in creating value and delivering world-class future finance capabilities, leveraging the EY brand as impartial, trusted advisors. You will work in multi-disciplinary teams for some of the biggest and most recognised corporate brands in the world, where you will apply the latest technologies, analytics, and principal methodologies to help drive their business performance and future digital finance transformation agendas that make a real difference to our working world. Your key responsibilities You will work across EY's Digital Finance practice where you'll have access to some of the most recognised organisations globally. You will help drive the performance of client businesses through delivery of critical digital transformation projects that improve the efficiency and effectiveness of the organisation. You will typically work alongside the client to help implement any number of projects, including: · Implementation of a future Finance vision that draws on innovative global technology trends · Development of operating model business cases, underpinned by cloud and automation solutions that drive efficiency and effectiveness · Supporting delivery of design-led thinking process reengineering workshops · Redesigning processes by applying LEAN methodologies ready for automation · Developing management reporting that leverages next generation technology and visualisation tools · Developing information and data architectures for client organisations · Supporting the execution of agile delivery methods within finance transformation programmes, working closely with other client and EY teams · Advanced data analytics utilising emerging critical tools to help diagnose operating model efficiency and effectiveness hurdles Skills and attributes for success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, and quality and risk goals. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of junior team members. You will add considerable value to clients by delivering work of the highest quality and be able to proactively overcome issues to ensure delivery. To qualify for the role you must have · Relevant management consulting or industry experience with specific digital finance technologies · Significant project and business improvement experience within large, complex organisations · A valid and certified professional accounting qualification · A truly consultative approach to work Ideally, you'll also have · Ability to storyboard, with demonstrated high quality outputs · Excellent problem solving, facilitation, and presentation skills · Ability to communicate assuredly, clearly, and concisely in both oral and written forms What we look for Core consulting skills - Client management, analysis, presentation and facilitation, commerciality Technical skills - Strong technical insight, practical knowledge, and capability in your specialist field Versatility - Proven ability to adapt and learn in an innovative environment Market/Sector knowledge - Demonstrable market/sector expertise in your field W hat working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. My Profile Create and manage profiles for future opportunities.

We are working with an educational trust and they are looking for an experienced Procurement Officer to be responsible for all procurement activities across the business. Reporting into the Finance Director the role will be responsible for all areas of procurement across a number of sites, including developing the procurement policy, all procurement activities, contract and records management and promotion of the trust. For this role they are looking for an experienced procurement officer, who would be confident managing the full procurement activities of the business. Key duties and responsibilities would include; Devise a pragmatic procurement strategy and contract management approach across the Trust and all of its academies in line with national best practice. Provide support to the Trust and its academies on procurement and contract management for support services liaising with other specialists i.e. ICT, Estates, HR, Education. Procurement Policy Lead the development and implementation of Trust-wide procurement systems with the aim of providing robust controls, maximising value and minimising bureaucracy. Lead and manage the implementation and ongoing development of the Trust's e-sourcing system. Manage procurement processes and lead procurement related projects in conjunction with the Trust's Leadership Team in order to maximise value for money. Procurement Activities Develop tender strategies, contract tendering, contract award, contract management, supplier performance monitoring and reporting. Manage the on-boarding process for new suppliers, conducting all relevant checks in line with Trust policy. Provide professional procurement advice to Trust schools and ensure compliance with Trust frameworks and contracts. Identify and prioritise opportunities for savings on all non-pay expenditure. Monitor and report on key data such as the analysis of spend data, measuring purchasing performance, measuring supplier performance and provide clear recommendations. Contract Management Manage key Trust wide contracts ensuring the terms of contracts are fully complied with and that the aims, benefits and value for money of those contracts are fully realised. Provide oversight and guidance to ensure delegated contracts are managed effectively. Lead contract reviews and negotiations with major suppliers, seeking optimal terms. Mitigate risk of liability to the Trust and to our academies. Maintain an accurate and up to date register of all live contracts. Compile reports on contract management issues providing clear recommendations. For this role it is essential that candidates have proven procurement experience at this level and ideally you will hold or be working to MCIPS qualification. Candidates will need to be confident managing and engaging with senior stakeholders and provide advice and guidance on contracting and purchasing. In return you will receive a competitive salary, excellent benefits package and flexible working hours. This is an immediate need, so please apply on-line and a consultant from Cameron James will be in touch.

Programme Officer - Permanent Start - ASAP Type - Permanent Salary - £25,000 - 27, 481 Location - N1 Out client is a leading and fast growing membership body. They are looking for an experienced programme/project officer who can hit the ground running and communicate effectively across internal and external stakeholders Duties include: Manage over 50 Groups (member-led, knowledge networks) to support the members' needs and interests across physics disciplines, themes and industry sectors - with the aim of engaging and delivering value to all our members. Ensure diversity and inclusion in the Groups - monitor and report on inclusion data of chairs, committees, group membership, and take action to ensure member inclusion that is representative of the community Support Group committees, including promoting Group events, and acting as a point of liaison for Groups and colleagues organising Group conferences to ensure strong member engagement. Assist all Group committees with election of new members and manage electronic voting system to ensure compliance with governance and support inclusion. Facilitate Group webpages updates and communication to Group members. Monitor and evaluate Group activities and prepare annual reports for senior management to show value for money and alignment with strategy. Manage Awards and ensure target levels of high quality nominations that are inclusive Responsible for fair and transparent assessment processes, checking eligibility, requesting referee statements, managing conflict of interest and ensuring the confidentiality of the process at each stage. Accountable for the quality production of citations, certificates, medals and cheques so that they are available for presentation at the IOP Awards reception or other appropriate occasions. Make sure that members serving on committees and judging panels are well supported in order to deliver the aims of the committee and that they have a good and rewarding experience in that process. Produce briefing papers for senior management and committee chairs including collation and analysis of relevant data to inform discussions. Provide advice and guidance to committee members on issues of procedure and policy. Update and maintain relevant customer details in Salesforce [Customer Relationship Management database] Capture, monitor and report programme KPI data to ensure evidence-led decision-making. Identify, assess and control programme risks, and escalate to senior management where appropriate in a timely fashion. Regularly review processes and procedures to optimise and improve operational performance and customer-experience. Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Programme Officer - Temp Start - ASAP Type - Temp (on-going until permanent person is placed) Salary - £13-15 per hour Location - N1 Out client is a leading and fast growing membership body. They are looking for an experienced programme/project officer who can hit the ground running and communicate effectively across internal and external stakeholders Duties include: Manage over 50 Groups (member-led, knowledge networks) to support the members' needs and interests across physics disciplines, themes and industry sectors - with the aim of engaging and delivering value to all our members. Ensure diversity and inclusion in the Groups - monitor and report on inclusion data of chairs, committees, group membership, and take action to ensure member inclusion that is representative of the community Support Group committees, including promoting Group events, and acting as a point of liaison for Groups and colleagues organising Group conferences to ensure strong member engagement. Assist all Group committees with election of new members and manage electronic voting system to ensure compliance with governance and support inclusion. Facilitate Group webpages updates and communication to Group members. Monitor and evaluate Group activities and prepare annual reports for senior management to show value for money and alignment with strategy. Manage Awards and ensure target levels of high quality nominations that are inclusive Responsible for fair and transparent assessment processes, checking eligibility, requesting referee statements, managing conflict of interest and ensuring the confidentiality of the process at each stage. Accountable for the quality production of citations, certificates, medals and cheques so that they are available for presentation at the IOP Awards reception or other appropriate occasions. Make sure that members serving on committees and judging panels are well supported in order to deliver the aims of the committee and that they have a good and rewarding experience in that process. Produce briefing papers for senior management and committee chairs including collation and analysis of relevant data to inform discussions. Provide advice and guidance to committee members on issues of procedure and policy. Update and maintain relevant customer details in Salesforce [Customer Relationship Management database] Capture, monitor and report programme KPI data to ensure evidence-led decision-making. Identify, assess and control programme risks, and escalate to senior management where appropriate in a timely fashion. Regularly review processes and procedures to optimise and improve operational performance and customer-experience. Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Title: Relationship Manager Location: Banbury Salary: £40,000 - £45,000 Job Type: Full time, Permanent Bibby Financial Services, the UK's largest independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses, are currently looking for a Relationship Manager to join the team in the Banbury office. Why us? We believe in three things; our Colleagues, our Clients and the Contribution we make. Bibby's 'three Cs' are at the heart of everything we do, with colleagues always coming first. As a Times Top 100 Best Companies to work for employer, we'll support and encourage you to reach your potential, whilst you deliver the best possible experience for our Clients. We'll do this alongside Contributing positively to the communities where we live and work. A bit about the team... There's definitely a buzz about the team and the environment we work in. A small, busy, expanding team, every day brings a new challenge as we interact with a variety of colleagues and clients, making sure their needs and expectations are met. An opportunity to develop your management and development skills to an expanding team. We are sociable and support each other on the ups and downs of the working day, if you're looking at working in a progressive team then this is the role for you. Where do you come in? Monitoring client's financial performance, identifying opportunities and risk. Completing facility reviews, underwriting, risk frameworks and client visits as determined by the client status Collaborating with New Business teams to generate and maximise new client and income opportunities Developing and maintaining own network of business connections in the local area. Upholding the reputation of the business and demonstrating the key behaviours Maintaining client commitment through proactive analysis and understanding of the client business Ensuring excellent standards of customer service are implemented and maintained internally and externally through liaison with Client Service Managers and Account Executives Where will you be? Located in Adderbury, we are in modern offices surrounded by beautiful countryside. Whether you want to spend your break admiring the fountain or sitting down to lunch in our stylish Café, you will love this friendly working environment. So much more than a pay cheque… On top of the competitive salary of £40 - £45,000 per annum, we'll reward you with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology or health assessments Access to an online wellbeing centre Range of discounts from many businesses As well as 25 days holiday with options to buy or sell more So, what happens when you apply? Your application will be received by the Resourcing team who will screen your application, you will receive a response within 3 working days by phone, email or text with next steps... We're absolutely committed to being a truly inclusive place to work, where everyone, regardless of their gender, race, ethnicity or sexual orientation, has an equal opportunity to reach their true potential. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Service Delivery Manager, Client Services Manager, Client Relationship Manager, Customer Service Team Leader, Service Delivery Team Leader, Customer Services Executive, Client Communications, Relationship Executive, Client Relationship Officer, Customer Service Representative, Client Service, Customer Relationship Consultant, Customer Relationship Representative, Customer Advisor may also be considered for this role.

We are looking for a Data Officer and Analyst to support an international charity with an initial data cleansing project for 3-4 months which may become a permanent analyst role. This is to be home based (with London meet ups) or hot desking can be arranged in London. The Company An incredible environmental charity with international bases across Africa. This role is to be home based or hot desking can be arranged in London. The Role The role holder will be responsible for delivering reporting, analysis, insight and recommendations that influence strategy, increase organisational effectiveness and performance, and using data to build a strong understanding of our donors. Whilst ensuring the fundraising database, Salesfroce, is effectively utilised so as to generate the data needed. The role holder will be responsible for Data analysis and insight for monitoring, reporting and planning Using statistical modelling or machine learning to identify opportunities, build stronger relationships and inform strategic planning Provision of accurate data management, standardisation, selection and segmentation Significantly contributing to building and maintaining a robust and accurate database in order to support our ambitious fundraising plans Contributing to global planning and reporting processes Ensuring the UK and Kenyan data access landscape is understood and embedded effectively, especially the legal, regulatory and access frameworks Promote and embed the use of business intelligence and robust data analysis within the organisation as we strive to build and embed a new data strategy. The role will work across all income streams voluntary funding and partnership funding. Key skills Proven experience in Data Analysis, Data Quality and / or Support Analysis, with a strong understanding of systems. Experience in data modelling, database structures (e.g. data warehouse) and database languages (e.g. SQL). Experience in developing dashboards and reports linked to databases (e.g. PowerBI, SSRS). Advanced Excel skills (minimum - pivot tables) and associated analysis tools (Power Pivot). Experience of use of systems such as salesforce or raizers edge. Proactive, able to use initiative and progress continuous improvements as this business function continues to evolve. IMPORTANT NOTE The client is conducting interview on a rolling basis so please get in touch ASAP to apply. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job Title - Communications and Outreach Manager Salary - Circa £30K (negotiable) plus bonus package plus Veolia benefits *listed below Location - Southwark Hours - Full time, 40 hours per week, Monday to Friday Please attach a covering letter along with your CV, applications without a covering letter will not be considered. This is a key position in the London communications team, leading a team of three Officers, based at Veolia's flagship recycling facility in Southwark, a significant site for media opportunities and corporate clients. To excel in this role you will need to be a strong communicator, self-motivated, with practiced leadership, project and budget management skills. You will be enthusiastic, creative and passionate about the environment, with a real desire to improve recycling in the borough. What you'll do The Communications and Outreach Manager for Southwark will manage and develop the Education, Communication and Outreach (ECO) function for the contract and ensure strategic project plans are delivered to meet objectives. You will work closely with the Area ECO Manager to develop strategic and project plans and be responsible for the budget, timeline and quality of their delivery. You will identify opportunities for innovation and process improvement within your remit, drive performance of ECO officers and be accountable for the successful delivery of strategies. You will also be the day to day point of contact for the client and contract manager and have responsibility for the business as usual outputs of the team. You will identify good news stories and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client and colleagues at all levels across the contract. The experience you will need Essential: Project development and management - contributing to and executing ECO strategies and plan People and budget management Experience delivering behaviour change and community ECO techniques and analysing results Experience of content production across multiple formats Superb written and verbal communication skills including presentation skills Experience of building strong customer relationships Industry knowledge Desirable: Understanding or experience of working with local authorities Advanced understanding of data management and analysis Understanding of PR, social media, social advertising and digital communications Benefits you will receive within this role are Eligible for an annual performance bonus. The option to join the Veolia Pension Scheme. Access to Veolia Rewards, benefits and discounts. 25 days annual leave + statutory bank holidays. Where you'll work You will be based in our flagship Integrated Waste Management Facility in Southwark, an innovative site which treats over 200,000 tonnes of recycling and waste every year, providing green products and energy, and saving precious natural resources. The site supports one of our key local authority recycling and waste contracts in South London and due to its location is a significant site for corporate clients and publicity opportunities. Who is Veolia? We are the UK leader in Environmental Solutions. We offer services and expertise in waste, water and energy management helping to build a more sustainable future. As a global organisation, our work focuses on delivering simple but innovative solutions to preserving natural resources, reducing pollution and protecting our environment. We live in a world that needs to take care of its resources, and our mission is to 'Resource the World'. Improving communities and protecting the environment are right at the heart of our business. It takes more than just words and ambition to achieve this, it takes the daily efforts of thousands of people across the UK to bring it to life. Together our employees make our communities better. They are the resourcers, behind the resources. Veolia is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, sexual orientation, or veteran status.