Finance Admin Coordinator We re looking for an enthusiastic Finance Admin Coordinator to join our team in Milton Keynes. You ll be providing general administrative support and assisting the depot finance team to collate and complete information on a regular basis. You will also be required to carry out additional filing and general administration duties within the department. The role requires diligence and the ability to maintain confidential information. The Details; Location: Milton Keynes, MK1 1LH Salary: £26k-£27k Per Annum (Dependent on experience) Shift Pattern: Monday to Friday Hours: 08:00-16:00 (40 Hours with a 30 minute unpaid break) Monthly Pay What your day will look like: Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations. Raising sales invoices Production weekly reports Dealing with customer enquirers Raising and monitoring purchase orders in a timely fashion Handling purchase invoices and statements, reconciling and communicating with suppliers Identify opportunities for and initiate continuous improvement projects. Data inputting Checking revenue streams Provide timely, quality and accurate management information, (Weekly/Monthly) General administration duties Support with any other ad hoc administrative tasks Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills Customer Service oriented Good written and verbal communication skills Able to work under pressure Previous experience in admin and accounts Ability to learn quickly and have a can-do attitude What we need from you Right To Work in the UK Team player Problem Solving Excellent time-management skills Ability to communicate effectively at all levels Accuracy Excellent mathematical skills Additional Benefits: Pension Scheme Cycle2Work scheme Employee Assistance Program SPIRIT Awards - Peer to Peer recognition INCLUSION Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. We look forward to hearing from you.
May 03, 2024
Full time
Finance Admin Coordinator We re looking for an enthusiastic Finance Admin Coordinator to join our team in Milton Keynes. You ll be providing general administrative support and assisting the depot finance team to collate and complete information on a regular basis. You will also be required to carry out additional filing and general administration duties within the department. The role requires diligence and the ability to maintain confidential information. The Details; Location: Milton Keynes, MK1 1LH Salary: £26k-£27k Per Annum (Dependent on experience) Shift Pattern: Monday to Friday Hours: 08:00-16:00 (40 Hours with a 30 minute unpaid break) Monthly Pay What your day will look like: Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations. Raising sales invoices Production weekly reports Dealing with customer enquirers Raising and monitoring purchase orders in a timely fashion Handling purchase invoices and statements, reconciling and communicating with suppliers Identify opportunities for and initiate continuous improvement projects. Data inputting Checking revenue streams Provide timely, quality and accurate management information, (Weekly/Monthly) General administration duties Support with any other ad hoc administrative tasks Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills Customer Service oriented Good written and verbal communication skills Able to work under pressure Previous experience in admin and accounts Ability to learn quickly and have a can-do attitude What we need from you Right To Work in the UK Team player Problem Solving Excellent time-management skills Ability to communicate effectively at all levels Accuracy Excellent mathematical skills Additional Benefits: Pension Scheme Cycle2Work scheme Employee Assistance Program SPIRIT Awards - Peer to Peer recognition INCLUSION Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. We look forward to hearing from you.
We re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton. Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills. Main Duties and Responsibilities You ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued. You ll make sure that your customers specific requirements are met, helping them to understand what we re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements. You ll talk to your customers to get feedback on how we re performing we want to be the best in the industry and your insights will be critical in helping us with continuous improvement. Ensuring the data on the ERP and CRM systems are aligned and up-to-date. You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights. You ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You ll get support from our technical team, your line manager and peers but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous. Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times all aimed at service improvement and business growth. You ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must. You may be called upon to attend customer visits, trade shows and other marketing and sales events a great chance to meet your customers and represent your lovely team. What you ll need to succeed Excellent customer service and communication skills. We work on email, telephone, Microsoft Teams and other comms channels, so an agile approach to conversing is important. Computer literacy. Your time will be spent in CRM and ERP systems we will train you on the specifics but it will be a big help if you are experienced in using business management software. The ability to multitask in a busy environment. You will become an exceptional plate spinner, but that doesn t mean messy; we have clear processes that need to be followed. Attention to detail and accuracy, preferably gained through working within a quality-controlled environment. The capacity for problem-solving. You ll be surrounded by smart people who will want to support you but you need to be able to think for yourself and present your own solutions. An interest in engineering or manufacturing. It s not essential, but it s what we do and passion for something goes a long way. Knowledge of ISO9001 / AS9100 quality systems. We re a manufacturer and hold ourselves to high standards. It s not critical that you have prior knowledge of these but it might help you along the way, so if you do, be sure to mention it!
May 02, 2024
Full time
We re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton. Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills. Main Duties and Responsibilities You ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued. You ll make sure that your customers specific requirements are met, helping them to understand what we re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements. You ll talk to your customers to get feedback on how we re performing we want to be the best in the industry and your insights will be critical in helping us with continuous improvement. Ensuring the data on the ERP and CRM systems are aligned and up-to-date. You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights. You ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You ll get support from our technical team, your line manager and peers but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous. Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times all aimed at service improvement and business growth. You ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must. You may be called upon to attend customer visits, trade shows and other marketing and sales events a great chance to meet your customers and represent your lovely team. What you ll need to succeed Excellent customer service and communication skills. We work on email, telephone, Microsoft Teams and other comms channels, so an agile approach to conversing is important. Computer literacy. Your time will be spent in CRM and ERP systems we will train you on the specifics but it will be a big help if you are experienced in using business management software. The ability to multitask in a busy environment. You will become an exceptional plate spinner, but that doesn t mean messy; we have clear processes that need to be followed. Attention to detail and accuracy, preferably gained through working within a quality-controlled environment. The capacity for problem-solving. You ll be surrounded by smart people who will want to support you but you need to be able to think for yourself and present your own solutions. An interest in engineering or manufacturing. It s not essential, but it s what we do and passion for something goes a long way. Knowledge of ISO9001 / AS9100 quality systems. We re a manufacturer and hold ourselves to high standards. It s not critical that you have prior knowledge of these but it might help you along the way, so if you do, be sure to mention it!
Job Title: Training Officer Salary : Up to £29,400 per annum based upon experience and qualifications Hours: Mon - Friday 37.5 hours per week (flexible according to needs of the service) Location: Stockport SK2 Temp to permanent - Based on your performance and attendance throughout the 12 week probationary period. Essentials: Experience of working in Health and Social Care services at a senior level; A minimum level training/teaching qualification (AET; CET; PTLLS etc.) or experience of preparing and presenting training relating to social care/health care. Main Duties: In conjunction with the training team and key managers, to develop and participate in training and employee development programmes relating to service provision. To develop and deliver staff training sessions and development opportunities in accordance with national occupational standards (Skills for Care/Skills for Health, NICE guidelines and CQC outcomes). Training and Development: To develop and implement training programmes relating to health and social care in accordance with national occupational standards, NICE guidelines, CQC inspection requirements, Skills for Health/Skills for Care requirements and up to level 7 academic criteria. To facilitate training sessions in a variety of modes/formats including webinars, face to face, facilitated E-learning and E-learning modules. To support the Training Manager and the Regional Training Coordinators in preparing and implementing national and regional training calendars. Where needed, to agree, in negotiation with the learner and other relevant personnel, an appropriate plan to meet the individual's learning needs. To provide advice and practical assistance where appropriate to learners, managers and other key staff and to support those learners with additional learning and support needs. To record, review, develop and implement changes to training on a regular basis. To enable and encourage reflective practice through our teaching model. To support peers with audits and quality assurance initiatives. Holidays: 25 days plus 8 statutory days pro rata. Disclosure Checks: All appointments will be subject to DBS enhanced disclosure and ISA checks. Discretionary Benefits: My client offers discretionary benefits in addition to statutory benefits. These include: Paid paternity leave Enhanced maternity leave Compassionate leave Carer's leave up to 5 days per annum The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 02, 2024
Job Title: Training Officer Salary : Up to £29,400 per annum based upon experience and qualifications Hours: Mon - Friday 37.5 hours per week (flexible according to needs of the service) Location: Stockport SK2 Temp to permanent - Based on your performance and attendance throughout the 12 week probationary period. Essentials: Experience of working in Health and Social Care services at a senior level; A minimum level training/teaching qualification (AET; CET; PTLLS etc.) or experience of preparing and presenting training relating to social care/health care. Main Duties: In conjunction with the training team and key managers, to develop and participate in training and employee development programmes relating to service provision. To develop and deliver staff training sessions and development opportunities in accordance with national occupational standards (Skills for Care/Skills for Health, NICE guidelines and CQC outcomes). Training and Development: To develop and implement training programmes relating to health and social care in accordance with national occupational standards, NICE guidelines, CQC inspection requirements, Skills for Health/Skills for Care requirements and up to level 7 academic criteria. To facilitate training sessions in a variety of modes/formats including webinars, face to face, facilitated E-learning and E-learning modules. To support the Training Manager and the Regional Training Coordinators in preparing and implementing national and regional training calendars. Where needed, to agree, in negotiation with the learner and other relevant personnel, an appropriate plan to meet the individual's learning needs. To provide advice and practical assistance where appropriate to learners, managers and other key staff and to support those learners with additional learning and support needs. To record, review, develop and implement changes to training on a regular basis. To enable and encourage reflective practice through our teaching model. To support peers with audits and quality assurance initiatives. Holidays: 25 days plus 8 statutory days pro rata. Disclosure Checks: All appointments will be subject to DBS enhanced disclosure and ISA checks. Discretionary Benefits: My client offers discretionary benefits in addition to statutory benefits. These include: Paid paternity leave Enhanced maternity leave Compassionate leave Carer's leave up to 5 days per annum The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Variety is the spice of life! If you don't like to tie down roots in once place, and thrive working among different teams and locations, our RVN float role is just for you. Before we delve into the nitty gritty, here is what we offer you: Our float RVN salary band is £32,000 to £35,000 (FTE) depending on experience, and allowing room for growth within the role. As a Goddard RVN, youll benefit from: - 6.6 weeks annual leave including bank holidays (pro rata for part time) - Generous relocation assistance (where applicable) - CPD budget every year - 2 days paid CPD leave every year (pro rata) - Flexible working options - Colleague introduction reward - 24-hour Employee Assistance Programme - Medical cashback plan. Refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more - Professional membership fees covered - Shopping discounts - Generous colleague discounts - Petplan 20% colleague discount About the role We cover all areas of London; Central, South, East, North, West and parts of Essex. We dont expect people to cover huge areas, and you will work closely with our locum coordinator teams to work out which clinics are accessible to you. Although a float position, you will be fully supported by our experienced regional managers. The role allows you to experience different environments from RCVS accredited hospitals with an array of specialists to multi vet and small sole charge clinics. Being a float role, you will work closely with your locum coordinator having shifts assigned that best support the clinics with their rota gaps. This role involves Saturday and Sunday shifts through-out the year that are not on a set rotation, so you can manage your weekend shifts around your personal life, while again meeting the needs of the clinics. Sundays and bank holidays would be worked at your nearest 24-hour hospital. So why join the team instead of locuming? We can provide job security, a regular fixed monthly income which can be supplemented if you would like to do extra shifts; fantastic hospital experience and you can plan your weekends well in advance. No filling in tax returns and you dont have to worry about IR35 or having to set up a limited or an umbrella company. In all of our 46 branches and 3 hospitals we have the most incredible team members that are welcoming, dedicated, knowledgeable and always go the extra mile for their colleagues, patients and clients. About us In 2022 we celebrated our 70th anniversary and have 46 branches, 3 hospitals and our own nurse training college. We value all of our colleagues and our forward-looking approach means we have introduced a Colleague Forum to listen to our peers views, as well as monthly Town Hall meetings with our board of directors, communicating real time updates, taking polls with live Q&As to ensure we're making the right, collaborative decisions for our people. All our senior managers are mental health first aid trained and we offer Wellness plans for all our new starters. If you can see yourself in thisrole press apply now, and within 60 seconds your application will be with ourrecruitment manager Rose. Alternatively, please feel free to email her directlyat for any other queries or to simply arrange acall and have a chat about other opportunities!
May 02, 2024
Full time
Variety is the spice of life! If you don't like to tie down roots in once place, and thrive working among different teams and locations, our RVN float role is just for you. Before we delve into the nitty gritty, here is what we offer you: Our float RVN salary band is £32,000 to £35,000 (FTE) depending on experience, and allowing room for growth within the role. As a Goddard RVN, youll benefit from: - 6.6 weeks annual leave including bank holidays (pro rata for part time) - Generous relocation assistance (where applicable) - CPD budget every year - 2 days paid CPD leave every year (pro rata) - Flexible working options - Colleague introduction reward - 24-hour Employee Assistance Programme - Medical cashback plan. Refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more - Professional membership fees covered - Shopping discounts - Generous colleague discounts - Petplan 20% colleague discount About the role We cover all areas of London; Central, South, East, North, West and parts of Essex. We dont expect people to cover huge areas, and you will work closely with our locum coordinator teams to work out which clinics are accessible to you. Although a float position, you will be fully supported by our experienced regional managers. The role allows you to experience different environments from RCVS accredited hospitals with an array of specialists to multi vet and small sole charge clinics. Being a float role, you will work closely with your locum coordinator having shifts assigned that best support the clinics with their rota gaps. This role involves Saturday and Sunday shifts through-out the year that are not on a set rotation, so you can manage your weekend shifts around your personal life, while again meeting the needs of the clinics. Sundays and bank holidays would be worked at your nearest 24-hour hospital. So why join the team instead of locuming? We can provide job security, a regular fixed monthly income which can be supplemented if you would like to do extra shifts; fantastic hospital experience and you can plan your weekends well in advance. No filling in tax returns and you dont have to worry about IR35 or having to set up a limited or an umbrella company. In all of our 46 branches and 3 hospitals we have the most incredible team members that are welcoming, dedicated, knowledgeable and always go the extra mile for their colleagues, patients and clients. About us In 2022 we celebrated our 70th anniversary and have 46 branches, 3 hospitals and our own nurse training college. We value all of our colleagues and our forward-looking approach means we have introduced a Colleague Forum to listen to our peers views, as well as monthly Town Hall meetings with our board of directors, communicating real time updates, taking polls with live Q&As to ensure we're making the right, collaborative decisions for our people. All our senior managers are mental health first aid trained and we offer Wellness plans for all our new starters. If you can see yourself in thisrole press apply now, and within 60 seconds your application will be with ourrecruitment manager Rose. Alternatively, please feel free to email her directlyat for any other queries or to simply arrange acall and have a chat about other opportunities!
We're seeking a dedicated and experienced Social Worker to join our children's services Children We Care For team based in Bognor Regis. The successful candidate will be excited to be part of a team achieving positive outcomes for children and young people across West Sussex. Our dedicated Children We Care For service have a passion for making a difference to our looked after children, alongside an interest and experience of the adoption process. Working with children remaining in long term care where it is not safe for them to return home, children who may be placed for adoption and children leaving care. With a focus on outcomes-based care planning for children, including access to an in-house therapeutic assessment and intervention team, you will enjoy working with young children and/or teenagers to support them to achieve and plan to build their lives as young adults ready to leave care and live independently. We offer small practice teams of Social Workers managed by a Team Manager and supported by Child & Family Workers as well as additional flexible administrative support from Coordinators embedded within the service. We provide regular group supervision and peer learning alongside specialist roles within the team to focus on the most vulnerable children. As a Social Worker, you'll have a minimum of 5 CPD and training days per year with access to excellent learning and development provisions such as Research in Practice and Community Care Inform, Social Work England fees paid and annual leave up to 29 days, as well as the option to buy up to 3 additional days. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. For a full list of the benefits offered to you as a West Sussex County Council employee, please visit our Rewards and Benefits page. The Opportunity As an experienced Social Worker within the Children We Care For team, you will be working to deliver first class support to vulnerable children and young people. We are looking for emotionally intelligent, organised, resilient individuals who can evidence the value they could add to our team. You will be able to build positive working relationships with children and young people, professionals, partner agencies and carers as well as respectfully challenge when appropriate. You will have an excellent understanding of the statutory requirements relating to children looked after and keeping children safe. About you Some of the key skills and experience required for this role include: Analysis and interpretation of complex information and data to enable prioritisation and support in planning next steps. Work as part of a team and partnership with key stakeholders to assess needs and implement outcomes. Communicate effectively to all audiences, both written and orally and negotiated and persuade where necessary. recognised Social Work qualification e.g. Degree in Social Work, Post Graduate Certificate in Social Work, DipSW, CQSW or equivalent as recognised by the relevant professional body. Completed relevant post qualifying training, have evidence of at least one year's experience post qualification and be registered with the relevant professional body. Knowledge of theoretical Social Work concepts and practices, with demonstrable examples of dealing with a breadth of complex issues and situations, for example, attachment, impact of developmental trauma and child development, motivational interviewing, relational practice, solution-focussed interventions and systemic working. A good understanding of anti-oppressive, anti-discriminatory and anti-racist practice in social work. Experience of managing levels of risk within a caseload of complex cases. You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes are available. For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached. About us Here at West Sussex County Council, we are ambitious for our children and our workforce. We are committed to improving our services for the children and families in West Sussex we support. You will join us as at a key time on our improvement journey. The work we have started includes establishing a new and experienced senior leadership team, driving forward our 'Children First' improvement plan and implementing the Family Safeguarding Practice Model. You will be trained in motivational interviewing, to support our strengths-based approach to working with families and creating lasting change for children. For further information about us and about working in Children's Social Care at West Sussex County Council, please visit Careers in children's social work in West Sussex . Further Information The reference number for this role is CAFHE05032 . We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to Social Work England registration, an enhanced DBS check, 5 years referencing and a health check.
May 02, 2024
Full time
We're seeking a dedicated and experienced Social Worker to join our children's services Children We Care For team based in Bognor Regis. The successful candidate will be excited to be part of a team achieving positive outcomes for children and young people across West Sussex. Our dedicated Children We Care For service have a passion for making a difference to our looked after children, alongside an interest and experience of the adoption process. Working with children remaining in long term care where it is not safe for them to return home, children who may be placed for adoption and children leaving care. With a focus on outcomes-based care planning for children, including access to an in-house therapeutic assessment and intervention team, you will enjoy working with young children and/or teenagers to support them to achieve and plan to build their lives as young adults ready to leave care and live independently. We offer small practice teams of Social Workers managed by a Team Manager and supported by Child & Family Workers as well as additional flexible administrative support from Coordinators embedded within the service. We provide regular group supervision and peer learning alongside specialist roles within the team to focus on the most vulnerable children. As a Social Worker, you'll have a minimum of 5 CPD and training days per year with access to excellent learning and development provisions such as Research in Practice and Community Care Inform, Social Work England fees paid and annual leave up to 29 days, as well as the option to buy up to 3 additional days. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. For a full list of the benefits offered to you as a West Sussex County Council employee, please visit our Rewards and Benefits page. The Opportunity As an experienced Social Worker within the Children We Care For team, you will be working to deliver first class support to vulnerable children and young people. We are looking for emotionally intelligent, organised, resilient individuals who can evidence the value they could add to our team. You will be able to build positive working relationships with children and young people, professionals, partner agencies and carers as well as respectfully challenge when appropriate. You will have an excellent understanding of the statutory requirements relating to children looked after and keeping children safe. About you Some of the key skills and experience required for this role include: Analysis and interpretation of complex information and data to enable prioritisation and support in planning next steps. Work as part of a team and partnership with key stakeholders to assess needs and implement outcomes. Communicate effectively to all audiences, both written and orally and negotiated and persuade where necessary. recognised Social Work qualification e.g. Degree in Social Work, Post Graduate Certificate in Social Work, DipSW, CQSW or equivalent as recognised by the relevant professional body. Completed relevant post qualifying training, have evidence of at least one year's experience post qualification and be registered with the relevant professional body. Knowledge of theoretical Social Work concepts and practices, with demonstrable examples of dealing with a breadth of complex issues and situations, for example, attachment, impact of developmental trauma and child development, motivational interviewing, relational practice, solution-focussed interventions and systemic working. A good understanding of anti-oppressive, anti-discriminatory and anti-racist practice in social work. Experience of managing levels of risk within a caseload of complex cases. You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes are available. For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached. About us Here at West Sussex County Council, we are ambitious for our children and our workforce. We are committed to improving our services for the children and families in West Sussex we support. You will join us as at a key time on our improvement journey. The work we have started includes establishing a new and experienced senior leadership team, driving forward our 'Children First' improvement plan and implementing the Family Safeguarding Practice Model. You will be trained in motivational interviewing, to support our strengths-based approach to working with families and creating lasting change for children. For further information about us and about working in Children's Social Care at West Sussex County Council, please visit Careers in children's social work in West Sussex . Further Information The reference number for this role is CAFHE05032 . We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to Social Work England registration, an enhanced DBS check, 5 years referencing and a health check.
Lead Support Worker Hexham, Northumberland Permanent, part time (17.5 hpw) Pay 12.61 per hour (salary 24,664 pa, pro rata) and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer?s life for the better? As our Lead Support Worker, you?ll be at the heart of supporting our customers who have complex mental health, LD and dual diagnosis needs, to develop their skills to live more independently in the community. You?ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as a Lead Support Worker (known by us as a Support Coordinator) Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups. There?s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, we?re in the top 10 for Great Places to Work in the UK! You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals. The ability to work on your own initiative, remain calm under pressure and have a resilient approach. To get from A to B, you?ll need a vehicle insured for business purposes. The great news is that we?ll pay your mileage! Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details Where we?re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Working on a rolling rota of Mon, Tues, Sat (Apply online only) and Sun (Apply online only) one week then Wed Thurs and Fri (Apply online only) the next. Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. You?ll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process at (url removed)
May 02, 2024
Full time
Lead Support Worker Hexham, Northumberland Permanent, part time (17.5 hpw) Pay 12.61 per hour (salary 24,664 pa, pro rata) and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer?s life for the better? As our Lead Support Worker, you?ll be at the heart of supporting our customers who have complex mental health, LD and dual diagnosis needs, to develop their skills to live more independently in the community. You?ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as a Lead Support Worker (known by us as a Support Coordinator) Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups. There?s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, we?re in the top 10 for Great Places to Work in the UK! You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals. The ability to work on your own initiative, remain calm under pressure and have a resilient approach. To get from A to B, you?ll need a vehicle insured for business purposes. The great news is that we?ll pay your mileage! Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details Where we?re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Working on a rolling rota of Mon, Tues, Sat (Apply online only) and Sun (Apply online only) one week then Wed Thurs and Fri (Apply online only) the next. Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. You?ll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process at (url removed)
Enhanced Support Worker Hampshire North Permanent full time (37.5 hpw), Monday to Friday 9-5 Pay 25,000 pa, plus great benefits including Health Cash Plan! Home, a place where you belong Are you a self-starter motivated by supporting isolated and vulnerable people in our community to improve their lives? As our Enhanced Support Lead Support Worker, you?ll be providing short-term interventions to link customers to other services in the community. You?ll take referrals from the Multi-Agency Safeguarding Hub (MASH) for people identified as at risk of self-neglect by GPs or Paramedics or Fire Service when they?re called to an incident in their homes. You?ll be supporting those who have fallen through the gaps in services, such as customers with support needs around hoarding, poor living conditions, or difficulty maintaining their wellbeing, so you?ll make a big difference every day helping isolated customers in the community. Amazing we know! Typical day as a Enhanced Support Coordinator You?ll be dynamic, managing your own diary and caseload focusing on outcomes for our customers You?ll work in the community liaising with and networking with other agencies to support customers to achieve their outcomes You?ll be working in the community across North Hampshire to meet with customers in their own homes or meeting with other agencies You?ll be allocated a laptop, phone and lone working device so you can manage working in the community You?re passionate and motivated to help vulnerable people make positive and lasting changes to their lives Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for one of the top ten Great Place to Work in the UK! You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. You?re dynamic, great at engaging people and have brilliant people skills. As well as being assertive you?ll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach. To get from A to B, you?ll need a vehicle insured for business purposes. The great news is that we?ll pay your mileage! Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review Our team A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. ?Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed).
May 01, 2024
Full time
Enhanced Support Worker Hampshire North Permanent full time (37.5 hpw), Monday to Friday 9-5 Pay 25,000 pa, plus great benefits including Health Cash Plan! Home, a place where you belong Are you a self-starter motivated by supporting isolated and vulnerable people in our community to improve their lives? As our Enhanced Support Lead Support Worker, you?ll be providing short-term interventions to link customers to other services in the community. You?ll take referrals from the Multi-Agency Safeguarding Hub (MASH) for people identified as at risk of self-neglect by GPs or Paramedics or Fire Service when they?re called to an incident in their homes. You?ll be supporting those who have fallen through the gaps in services, such as customers with support needs around hoarding, poor living conditions, or difficulty maintaining their wellbeing, so you?ll make a big difference every day helping isolated customers in the community. Amazing we know! Typical day as a Enhanced Support Coordinator You?ll be dynamic, managing your own diary and caseload focusing on outcomes for our customers You?ll work in the community liaising with and networking with other agencies to support customers to achieve their outcomes You?ll be working in the community across North Hampshire to meet with customers in their own homes or meeting with other agencies You?ll be allocated a laptop, phone and lone working device so you can manage working in the community You?re passionate and motivated to help vulnerable people make positive and lasting changes to their lives Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for one of the top ten Great Place to Work in the UK! You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. You?re dynamic, great at engaging people and have brilliant people skills. As well as being assertive you?ll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach. To get from A to B, you?ll need a vehicle insured for business purposes. The great news is that we?ll pay your mileage! Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review Our team A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. ?Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed).
Fixed Term 24 months Full Time Salary: £34,392 per annum Location: Hybrid Close date: Monday 6 May 2024 (9am) Join our award-winning team and help the nation enjoy better bone health. We're a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We're proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better. This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities. We're looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline. Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation? Do you have experience coordinating projects or services? (digital experience would be ideal) Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities? If you're looking to join a fantastic organisation and team where you can really make a difference, we'd love to hear from you. Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way. How to apply To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team. Want to know more? For more details on this role, please download the job description. The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024 REF-
May 01, 2024
Full time
Fixed Term 24 months Full Time Salary: £34,392 per annum Location: Hybrid Close date: Monday 6 May 2024 (9am) Join our award-winning team and help the nation enjoy better bone health. We're a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We're proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better. This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities. We're looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline. Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation? Do you have experience coordinating projects or services? (digital experience would be ideal) Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities? If you're looking to join a fantastic organisation and team where you can really make a difference, we'd love to hear from you. Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way. How to apply To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team. Want to know more? For more details on this role, please download the job description. The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024 REF-
Independent Advocate Job title: Independent Advocate - supporting parents and adults with learning disabilities. Contract Type: Permanent Hours: 37 hours per week, working Monday to Friday. Salary: £23,069 - £23,280 per annum depending on experience and qualifications. Place of work: Birmingham, You will be based at CASBA's brand new fully accessible office in Selly Oak. The role requires you to work in service users' homes and community venues. About us CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.Our team are passionate about the difference we make and are now looking for someone to join us as an independent Advocate. What we are looking for We are looking for someone who cares as much as we do about getting the voices of people with learning disabilities heard and their rights accepted. This pivotal role supports and champions people with learning disabilities during pregnancy and on becoming new parents to develop good parenting skills to ensure their children receive the appropriate support they need. You will enable people to make informed choices about decisions by providing them with accurate and accessible information, including the setting up and facilitating of workshops, training, groups, and activities. You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crisis and work to prevent it, access services and the community, and be valued as citizens. About the person You will have: • experience of working as an advocate in various settings ensuring their voices are heard and rights are accepted.• experience of supporting people to navigate challenges they face and access appropriate services.• understanding of issues faced by parents with learning disabilities and a commitment to promoting inclusivity and diversity.• ability to work using own initiative, prioritising work, case management and time management.• excellent communication skills with the ability to adapt communication depending on the needs of the person.• ability to work independently and collaboratively as part of a team setting.• As part of your professional development in the role, the successful candidate will be supported to complete Advocacy qualifications as appropriate. Why us This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan and we have moved to fully accessible offices. We rebranded last year and have many exciting projects and partnerships on the horizon. Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it. What we offer We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options, depending on the role. We also offer a generous holiday allowance (up to 30 days). Entitlement increases with service, and pension contributions. Equal Opportunities We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. If you would like a conversation about the role before you apply, especially if you feel you don't meet all the requirements, please call us to discuss. We know that certain sectors of society count themselves out of applying, so please give us a call before you do that. To Apply Please click apply now to complete our short application form and to submit your CV.CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed. Closing date : 18-05-2024 You may also have experience in the following: Community Outreach Specialist, Client Advocacy Coordinator, Social Justice Advocate, Peer Support Specialist, Empowerment Advocate, Community Engagement Officer, Advocacy Liaison, Supportive Services Facilitator, Public Policy Advocate, Outreach and Education Coordinator, Client Rights Advocate. REF-
May 01, 2024
Full time
Independent Advocate Job title: Independent Advocate - supporting parents and adults with learning disabilities. Contract Type: Permanent Hours: 37 hours per week, working Monday to Friday. Salary: £23,069 - £23,280 per annum depending on experience and qualifications. Place of work: Birmingham, You will be based at CASBA's brand new fully accessible office in Selly Oak. The role requires you to work in service users' homes and community venues. About us CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.Our team are passionate about the difference we make and are now looking for someone to join us as an independent Advocate. What we are looking for We are looking for someone who cares as much as we do about getting the voices of people with learning disabilities heard and their rights accepted. This pivotal role supports and champions people with learning disabilities during pregnancy and on becoming new parents to develop good parenting skills to ensure their children receive the appropriate support they need. You will enable people to make informed choices about decisions by providing them with accurate and accessible information, including the setting up and facilitating of workshops, training, groups, and activities. You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crisis and work to prevent it, access services and the community, and be valued as citizens. About the person You will have: • experience of working as an advocate in various settings ensuring their voices are heard and rights are accepted.• experience of supporting people to navigate challenges they face and access appropriate services.• understanding of issues faced by parents with learning disabilities and a commitment to promoting inclusivity and diversity.• ability to work using own initiative, prioritising work, case management and time management.• excellent communication skills with the ability to adapt communication depending on the needs of the person.• ability to work independently and collaboratively as part of a team setting.• As part of your professional development in the role, the successful candidate will be supported to complete Advocacy qualifications as appropriate. Why us This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan and we have moved to fully accessible offices. We rebranded last year and have many exciting projects and partnerships on the horizon. Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it. What we offer We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options, depending on the role. We also offer a generous holiday allowance (up to 30 days). Entitlement increases with service, and pension contributions. Equal Opportunities We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. If you would like a conversation about the role before you apply, especially if you feel you don't meet all the requirements, please call us to discuss. We know that certain sectors of society count themselves out of applying, so please give us a call before you do that. To Apply Please click apply now to complete our short application form and to submit your CV.CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed. Closing date : 18-05-2024 You may also have experience in the following: Community Outreach Specialist, Client Advocacy Coordinator, Social Justice Advocate, Peer Support Specialist, Empowerment Advocate, Community Engagement Officer, Advocacy Liaison, Supportive Services Facilitator, Public Policy Advocate, Outreach and Education Coordinator, Client Rights Advocate. REF-
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise. JBRP1_UKTJ
May 01, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise. JBRP1_UKTJ
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose Reporting to the Tendering Manager, Commercial Coordinators are responsible for the development of high quality, customer focused technical and commercial proposals which align with the company strategy. Commercial Coordinators will act as key liaison between internal and external stakeholders to produce robust, accurate and detailed tender submissions considering technical definition, schedule, cost, and risk - as well as operational resources, manufacturing capacity and project loading. Governance will be provided from Tendering Manger, Proposals Engineering Manager, and Rosyth Senior Management Team, as required. Key Behaviors Promote and maintain a culture of openness, honesty, commitment, and continuous improvement. Actively support the company's policies, demonstrating compliance against Health, Safety, Environmental, Quality, Anti-Bribery and Corruption and Information security in all endeavors. Support Oceaneering's mission, vision, and values with a particular focus on 'do things right', 'solving complex problems' and 'outperforming expectations'. Key Requirements • Support the delivery of the Company Commercial Strategy; bidding for projects in line with current and best practice in SDS-R operational teams. • Demonstrate customer focus; concentrating on value-add activities. Deliver against early and continual engagement with our customers, suppliers and markets to understand systemic needs and value and address these in all actions / submissions. • Support the Business Development and Sales teams to qualify all opportunities, enabling accurate prioritisation and positioning within the team and business workload / resource planning. Engage with Intermediate and End User customers as required, to support the accurate definition of requirements and development of 'Bid-win' theme. • Develop high quality, technically compliant, price and schedule competitive submissions for core projects. Pro-actively liaise with procurement validating supplier costs and lead times. Liaise with engineering and manufacturing to capture updates to the design and/or process according to new regulations / standards / classification / design improvement. Engage with Project teams, reviewing project cost performance of project basis and any specific contractual VOs / credits to be applied to new contracts. Engage with Finance updating actual spend, building customer / supplier payments and over / under budgets back into Estimate Templates / calc sheets. Ensure labour and over-head recovery rates are correct and bonding requirements are aligned with contract. • Manage Risks and Opportunities throughout opportunity development ensuring accurate communication of mitigation and realisation strategies into operational teams. Build / Maintain and Update Risk & opportunity Register throughout each opportunity development. Review and agree mitigation and realisation strategies with peers through Risk Review. Ensure adequate and justifiable contingency for risk is captured within all Estimates. Provide Risk / Opportunity Update at Sales - Operations Handover. • Hold responsibility Quality Management System, - and all supporting Tendering Team process documentation. Ensure process map and team suite of 'How-To's reflect current working practice. Support any Quality Management audits through demonstration of adherence to process and application of continuous improvement regimes. Participate in a programme of internal auditing recognising areas of non-compliance and opportunities for improvement - updating process / procedures as required. • Promote commercial compliance. Ensure adherence to the Approval Opportunity Matrix. Enter and update status of opportunities using the MS Dynamics based Commercial Link. Engage early in due diligence procedures for new suppliers / clients / territories. Validate agreed Customer Terms and Conditions against the business requirements - specifically considering risk and exposure. Be familiar with requirements of Oceaneering's Contract Guidelines and being able to provide GAP analysis for new contracts under review - updating Contracts Summary as required. • Promote execution efficiency by supporting all operational teams through the Sales - Operations handovers. Instruct Contract Review Checklist (Contracts) and complete contract review immediately after receipt of contract. Deliver coherent project handovers within five (5) working days of contract award. Support operational teams during project kick-off meetings and as required during the project lifecycle. Lead Lessons learned - demonstrating revision / update / improvement of process or supporting tools / MTO. Review / update and automate process and tools. • Seek, assess and address feedback from stakeholders to monitor role / personal performance and overall success of Tendering team refresh and extend processes and working practices accordingly. General Requirements • Deliver Tenders in line with approved process and procedures. • Demonstrate effective tender leadership, prioritisation, and time management; communicate and coordinate effort in support of tender workload. • Provide 'management level' sponsorship of the business commercial / tender solutions; leading and / or participating in customer meetings; providing flexibility for remote support across time-zones / travel as required. • Demonstrate first class attention to detail. • Support organisational learning and development, demonstrating improved and consistent component, project and product level learning. • Deliver knowledge sharing training sessions at Team and Business Level. • Demonstrate application of continuous professional development. Qualifications Qualifications REQUIRED • HNC/HND in a business-related subject. • Previous experience within a similar role. DESIRED • Experience of working in the Energy Sector Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
May 01, 2024
Full time
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose Reporting to the Tendering Manager, Commercial Coordinators are responsible for the development of high quality, customer focused technical and commercial proposals which align with the company strategy. Commercial Coordinators will act as key liaison between internal and external stakeholders to produce robust, accurate and detailed tender submissions considering technical definition, schedule, cost, and risk - as well as operational resources, manufacturing capacity and project loading. Governance will be provided from Tendering Manger, Proposals Engineering Manager, and Rosyth Senior Management Team, as required. Key Behaviors Promote and maintain a culture of openness, honesty, commitment, and continuous improvement. Actively support the company's policies, demonstrating compliance against Health, Safety, Environmental, Quality, Anti-Bribery and Corruption and Information security in all endeavors. Support Oceaneering's mission, vision, and values with a particular focus on 'do things right', 'solving complex problems' and 'outperforming expectations'. Key Requirements • Support the delivery of the Company Commercial Strategy; bidding for projects in line with current and best practice in SDS-R operational teams. • Demonstrate customer focus; concentrating on value-add activities. Deliver against early and continual engagement with our customers, suppliers and markets to understand systemic needs and value and address these in all actions / submissions. • Support the Business Development and Sales teams to qualify all opportunities, enabling accurate prioritisation and positioning within the team and business workload / resource planning. Engage with Intermediate and End User customers as required, to support the accurate definition of requirements and development of 'Bid-win' theme. • Develop high quality, technically compliant, price and schedule competitive submissions for core projects. Pro-actively liaise with procurement validating supplier costs and lead times. Liaise with engineering and manufacturing to capture updates to the design and/or process according to new regulations / standards / classification / design improvement. Engage with Project teams, reviewing project cost performance of project basis and any specific contractual VOs / credits to be applied to new contracts. Engage with Finance updating actual spend, building customer / supplier payments and over / under budgets back into Estimate Templates / calc sheets. Ensure labour and over-head recovery rates are correct and bonding requirements are aligned with contract. • Manage Risks and Opportunities throughout opportunity development ensuring accurate communication of mitigation and realisation strategies into operational teams. Build / Maintain and Update Risk & opportunity Register throughout each opportunity development. Review and agree mitigation and realisation strategies with peers through Risk Review. Ensure adequate and justifiable contingency for risk is captured within all Estimates. Provide Risk / Opportunity Update at Sales - Operations Handover. • Hold responsibility Quality Management System, - and all supporting Tendering Team process documentation. Ensure process map and team suite of 'How-To's reflect current working practice. Support any Quality Management audits through demonstration of adherence to process and application of continuous improvement regimes. Participate in a programme of internal auditing recognising areas of non-compliance and opportunities for improvement - updating process / procedures as required. • Promote commercial compliance. Ensure adherence to the Approval Opportunity Matrix. Enter and update status of opportunities using the MS Dynamics based Commercial Link. Engage early in due diligence procedures for new suppliers / clients / territories. Validate agreed Customer Terms and Conditions against the business requirements - specifically considering risk and exposure. Be familiar with requirements of Oceaneering's Contract Guidelines and being able to provide GAP analysis for new contracts under review - updating Contracts Summary as required. • Promote execution efficiency by supporting all operational teams through the Sales - Operations handovers. Instruct Contract Review Checklist (Contracts) and complete contract review immediately after receipt of contract. Deliver coherent project handovers within five (5) working days of contract award. Support operational teams during project kick-off meetings and as required during the project lifecycle. Lead Lessons learned - demonstrating revision / update / improvement of process or supporting tools / MTO. Review / update and automate process and tools. • Seek, assess and address feedback from stakeholders to monitor role / personal performance and overall success of Tendering team refresh and extend processes and working practices accordingly. General Requirements • Deliver Tenders in line with approved process and procedures. • Demonstrate effective tender leadership, prioritisation, and time management; communicate and coordinate effort in support of tender workload. • Provide 'management level' sponsorship of the business commercial / tender solutions; leading and / or participating in customer meetings; providing flexibility for remote support across time-zones / travel as required. • Demonstrate first class attention to detail. • Support organisational learning and development, demonstrating improved and consistent component, project and product level learning. • Deliver knowledge sharing training sessions at Team and Business Level. • Demonstrate application of continuous professional development. Qualifications Qualifications REQUIRED • HNC/HND in a business-related subject. • Previous experience within a similar role. DESIRED • Experience of working in the Energy Sector Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four remortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers. Working with a team of welcoming and hard-working individuals, they have a positive company culture and outstanding training that will help you grow and develop with them. They are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer. They also have an excellent, transparent progression pathway for those who want to progress their career with them. They have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include: Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years' service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) An extra day off to take on your birthday! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology An active charity and social events calendar They are currently recruiting for a Customer Service Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career! Some of the responsibilities include: Speaking with clients, borrowers and other external parties over the phone Working towards monthly completion targets whilst providing an outstanding service Identifying and taking ownership of any problems that arise whilst communicating these with your team leader Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards Updating internal systems accurately and efficiently Inputting information onto the internal systems Managing high volumes of inbound and outbound calls Experience needed: Outstanding communication and customer service skills The ability to work towards tight deadlines and targets whilst working under pressure The ability to work well within a high-pressured environment Excellent attention to detail, organisation and accuracy skills The ability to work well as a team as well as using your own initiative Previous administrative, customer service and conveyancing experience is desirable but not essential Our client welcomes applicants from a variety of employment/academic backgrounds and who may be at very different stages of their careers. Those who may have taken a break from work to raise children or travel the world, those who have or have not worked in the legal sector, those who have worked in fast paced customer service environments such as baristas, bar staff, retail and those who have never thought that a legal career would be open to them. They value life skills enormously; life experience gives you the ability to understand our customer's needs. You don't need a legal background to work with them, they can provide you with the technical guidance, you just need to bring any customer service and administration skills. As a valued team member, being able to work using your own initiative will assist you in organising and structuring your day, however with a comprehensive training programme and support from your peers, trainers, mentors and managers, you will have everything you need. You'll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must. Their key to sustained long term success is in the diversity of the people they hire and they are committed to ensuring employees are respected, supported and rewarded for their hard work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
Apr 30, 2024
Full time
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four remortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers. Working with a team of welcoming and hard-working individuals, they have a positive company culture and outstanding training that will help you grow and develop with them. They are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer. They also have an excellent, transparent progression pathway for those who want to progress their career with them. They have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include: Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years' service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) An extra day off to take on your birthday! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology An active charity and social events calendar They are currently recruiting for a Customer Service Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career! Some of the responsibilities include: Speaking with clients, borrowers and other external parties over the phone Working towards monthly completion targets whilst providing an outstanding service Identifying and taking ownership of any problems that arise whilst communicating these with your team leader Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards Updating internal systems accurately and efficiently Inputting information onto the internal systems Managing high volumes of inbound and outbound calls Experience needed: Outstanding communication and customer service skills The ability to work towards tight deadlines and targets whilst working under pressure The ability to work well within a high-pressured environment Excellent attention to detail, organisation and accuracy skills The ability to work well as a team as well as using your own initiative Previous administrative, customer service and conveyancing experience is desirable but not essential Our client welcomes applicants from a variety of employment/academic backgrounds and who may be at very different stages of their careers. Those who may have taken a break from work to raise children or travel the world, those who have or have not worked in the legal sector, those who have worked in fast paced customer service environments such as baristas, bar staff, retail and those who have never thought that a legal career would be open to them. They value life skills enormously; life experience gives you the ability to understand our customer's needs. You don't need a legal background to work with them, they can provide you with the technical guidance, you just need to bring any customer service and administration skills. As a valued team member, being able to work using your own initiative will assist you in organising and structuring your day, however with a comprehensive training programme and support from your peers, trainers, mentors and managers, you will have everything you need. You'll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must. Their key to sustained long term success is in the diversity of the people they hire and they are committed to ensuring employees are respected, supported and rewarded for their hard work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four re-mortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers. Working with a team of welcoming and hard-working individuals, they have a positive company culture and outstanding training that will help you grow and develop with them. They are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer. They also have an excellent, transparent progression pathway for those who want to progress their career with them. They have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include: Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years' service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) An extra day off to take on your birthday! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology An active charity and social events calendar They are currently recruiting for a Customer Service Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career! Some of the responsibilities include: Speaking with clients, borrowers and other external parties over the phone Working towards monthly completion targets whilst providing an outstanding service Identifying and taking ownership of any problems that arise whilst communicating these with your team leader Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards Updating internal systems accurately and efficiently Inputting information onto the internal systems Experience needed: Outstanding communication and customer service skills The ability to work towards tight deadlines and targets whilst working under pressure The ability to work well within a high-pressured environment Excellent attention to detail, organisation and accuracy skills The ability to work well as a team as well as using your own initiative Previous administrative, customer service and conveyancing experience is desirable but not essential Our client welcomes applicants from a variety of employment/academic backgrounds and who may be at very different stages of their careers. Those who may have taken a break from work to raise children or travel the world, those who have or have not worked in the legal sector, those who have worked in fast paced customer service environments such as baristas, bar staff, retail and those who have never thought that a legal career would be open to them. They value life skills enormously; life experience gives you the ability to understand our customer's needs. You don't need a legal background to work with them, they can provide you with the technical guidance, you just need to bring any customer service and administration skills. As a valued team member, being able to work using your own initiative will assist you in organising and structuring your day, however with a comprehensive training programme and support from your peers, trainers, mentors and managers, you will have everything you need. You'll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must. Their key to sustained long term success is in the diversity of the people they hire and they are committed to ensuring employees are respected, supported and rewarded for their hard work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
Apr 30, 2024
Full time
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four re-mortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers. Working with a team of welcoming and hard-working individuals, they have a positive company culture and outstanding training that will help you grow and develop with them. They are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer. They also have an excellent, transparent progression pathway for those who want to progress their career with them. They have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include: Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years' service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) An extra day off to take on your birthday! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology An active charity and social events calendar They are currently recruiting for a Customer Service Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career! Some of the responsibilities include: Speaking with clients, borrowers and other external parties over the phone Working towards monthly completion targets whilst providing an outstanding service Identifying and taking ownership of any problems that arise whilst communicating these with your team leader Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards Updating internal systems accurately and efficiently Inputting information onto the internal systems Experience needed: Outstanding communication and customer service skills The ability to work towards tight deadlines and targets whilst working under pressure The ability to work well within a high-pressured environment Excellent attention to detail, organisation and accuracy skills The ability to work well as a team as well as using your own initiative Previous administrative, customer service and conveyancing experience is desirable but not essential Our client welcomes applicants from a variety of employment/academic backgrounds and who may be at very different stages of their careers. Those who may have taken a break from work to raise children or travel the world, those who have or have not worked in the legal sector, those who have worked in fast paced customer service environments such as baristas, bar staff, retail and those who have never thought that a legal career would be open to them. They value life skills enormously; life experience gives you the ability to understand our customer's needs. You don't need a legal background to work with them, they can provide you with the technical guidance, you just need to bring any customer service and administration skills. As a valued team member, being able to work using your own initiative will assist you in organising and structuring your day, however with a comprehensive training programme and support from your peers, trainers, mentors and managers, you will have everything you need. You'll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must. Their key to sustained long term success is in the diversity of the people they hire and they are committed to ensuring employees are respected, supported and rewarded for their hard work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
Location: London Contract Type: Permanent/ Part-time Salary: TBC Benefits: Competitive Are you a Physiotherapist, Social Worker, Occupational Therapist, or Registered General Nurse? Take your care, passion, skills, and experience in a new direction as a Clinical Case Manager at Bush & Co. About you: You're a clinician who has gained valuable skills and experience supporting people after life-changing injuries and illnesses and understands how the right support and care can enhance rehabilitation outcomes. You understand the importance of building connections and trust with multiple professionals, children, young people, adults and families and you act in a proactive, solution-focused way using sound clinical reasoning in your actions. You'll appreciate how much a catastrophic injury can change lives and the importance of creating safe, effective, and enabling environments for injured people and their families. And most importantly, you value your clinical skills and experience as much as we do; knowing the difference you can make to people. The role: As Clinical Case Manager, you will join our network of specialist clinicians to support some of the most vulnerable children, young people and adults following life-changing injuries such as acquired Brain Injury, Spinal Cord Injuries, complex orthopaedic injuries, amputation and limb loss, psychological injuries and more. Your responsibilities will include: managing a caseload of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. Managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. What makes Bush & Co. Special Joining Bush & Co. as a member of the case management and rehabilitation team means you'll become part of an organisation renowned for its knowledge, expertise, and quality. We are an organisation that solicitors, insurers, clients, and their families rely upon and trust. You'll have support and guidance in so many ways including administration, governance, safeguarding, CPD and training, quality assurance and so much more. Things like accompanying you to your first assessment in the client's home, enrolling you on our case management and clinical mentorship programme, providing tips and tricks on working within the medico-legal sector and being a listening ear when you need us are what we think make us special. We also know that in changing direction in your clinical career, you'll have questions. You will have support from your dedicated clinical operations manager and access to a wealth of knowledge and experience within Bush & Co. Skills and experience required to be a successful Clinical Case Manager: At least 5 years of clinical experience Valid clinical registration with an appropriate clinical body ie HCPC, NMC, SWE Previous experience establishing or implementing rehabilitation packages. Previous experience in case management or working in a community setting is advantageous. Strong relationship-building skills. Driver with access to own vehicle. Willingness to travel extensively across the UK, Scotland, and Wales What we can offer: A competitive salary plus benefits including Simply Health and Perks at Work The opportunity to join an established dynamic multi-disciplinary team. Support and mentoring through Bush & Co's training team. Excellent CPD opportunities and peer networking. Regular clinical supervision. Home working, with associated travel. Self-employed and part-time opportunity with a minimum of 15 hours working per week If you are currently working as a Case Manager, Occupational Therapist, Physiotherapist, Registered General Nurse, Clinical Rehab Coordinator, or Paediatric Nurse, and are looking for the next step in your clinical career, Apply now. REF-213501
Apr 30, 2024
Full time
Location: London Contract Type: Permanent/ Part-time Salary: TBC Benefits: Competitive Are you a Physiotherapist, Social Worker, Occupational Therapist, or Registered General Nurse? Take your care, passion, skills, and experience in a new direction as a Clinical Case Manager at Bush & Co. About you: You're a clinician who has gained valuable skills and experience supporting people after life-changing injuries and illnesses and understands how the right support and care can enhance rehabilitation outcomes. You understand the importance of building connections and trust with multiple professionals, children, young people, adults and families and you act in a proactive, solution-focused way using sound clinical reasoning in your actions. You'll appreciate how much a catastrophic injury can change lives and the importance of creating safe, effective, and enabling environments for injured people and their families. And most importantly, you value your clinical skills and experience as much as we do; knowing the difference you can make to people. The role: As Clinical Case Manager, you will join our network of specialist clinicians to support some of the most vulnerable children, young people and adults following life-changing injuries such as acquired Brain Injury, Spinal Cord Injuries, complex orthopaedic injuries, amputation and limb loss, psychological injuries and more. Your responsibilities will include: managing a caseload of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. Managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. What makes Bush & Co. Special Joining Bush & Co. as a member of the case management and rehabilitation team means you'll become part of an organisation renowned for its knowledge, expertise, and quality. We are an organisation that solicitors, insurers, clients, and their families rely upon and trust. You'll have support and guidance in so many ways including administration, governance, safeguarding, CPD and training, quality assurance and so much more. Things like accompanying you to your first assessment in the client's home, enrolling you on our case management and clinical mentorship programme, providing tips and tricks on working within the medico-legal sector and being a listening ear when you need us are what we think make us special. We also know that in changing direction in your clinical career, you'll have questions. You will have support from your dedicated clinical operations manager and access to a wealth of knowledge and experience within Bush & Co. Skills and experience required to be a successful Clinical Case Manager: At least 5 years of clinical experience Valid clinical registration with an appropriate clinical body ie HCPC, NMC, SWE Previous experience establishing or implementing rehabilitation packages. Previous experience in case management or working in a community setting is advantageous. Strong relationship-building skills. Driver with access to own vehicle. Willingness to travel extensively across the UK, Scotland, and Wales What we can offer: A competitive salary plus benefits including Simply Health and Perks at Work The opportunity to join an established dynamic multi-disciplinary team. Support and mentoring through Bush & Co's training team. Excellent CPD opportunities and peer networking. Regular clinical supervision. Home working, with associated travel. Self-employed and part-time opportunity with a minimum of 15 hours working per week If you are currently working as a Case Manager, Occupational Therapist, Physiotherapist, Registered General Nurse, Clinical Rehab Coordinator, or Paediatric Nurse, and are looking for the next step in your clinical career, Apply now. REF-213501
We are pleased to announce a New Vacancy for a DWSI or Specialist Endodontist to join a Specialist Referral Practice in Edinburgh . About the Role: Opportunity for both DWSI and Specialist Endodontists Full Diary of Private Referrals Available - 1 - 2 days per week! Fully Equipped Endodontist Surgery with Microscopes Great reviews online,patients are well maintained and very well looked after Full Clinical Freedom Afforded to All Clinicians Opportunity to join a cohesive team of Specialist peers and provide top quality Specialist care to patients Fantastic chance to learn from a team of very experienced Clinicians Excellent, well equipped practice (please find further info below) The Practice : Specialist Referral Practice Purpose Built Practice with Modern, State of the Art Treatment Rooms Huge onus attached to CPD and Professional Development - subsidised and encouraged courses and study days! Longstanding and experienced Multidisciplinary Team of Specialists site Great Location with Easy Access to Local Amenities Expert and longstanding support team including Head Nurse, Treatment Coordinator and Practice Manager Fantastic and cohesive team of Professionals! Free parking on site! To Apply, either click "Apply" or send in your CV . For more information please also do not hesitate to call in to the office line on and we would be happy to answer any questions you may have about this great opportunity. If you are interested in any other roles across the UK, please feel to visit us onmedmatch.co.uk/jobs
Apr 27, 2024
Full time
We are pleased to announce a New Vacancy for a DWSI or Specialist Endodontist to join a Specialist Referral Practice in Edinburgh . About the Role: Opportunity for both DWSI and Specialist Endodontists Full Diary of Private Referrals Available - 1 - 2 days per week! Fully Equipped Endodontist Surgery with Microscopes Great reviews online,patients are well maintained and very well looked after Full Clinical Freedom Afforded to All Clinicians Opportunity to join a cohesive team of Specialist peers and provide top quality Specialist care to patients Fantastic chance to learn from a team of very experienced Clinicians Excellent, well equipped practice (please find further info below) The Practice : Specialist Referral Practice Purpose Built Practice with Modern, State of the Art Treatment Rooms Huge onus attached to CPD and Professional Development - subsidised and encouraged courses and study days! Longstanding and experienced Multidisciplinary Team of Specialists site Great Location with Easy Access to Local Amenities Expert and longstanding support team including Head Nurse, Treatment Coordinator and Practice Manager Fantastic and cohesive team of Professionals! Free parking on site! To Apply, either click "Apply" or send in your CV . For more information please also do not hesitate to call in to the office line on and we would be happy to answer any questions you may have about this great opportunity. If you are interested in any other roles across the UK, please feel to visit us onmedmatch.co.uk/jobs
#Care to join us? We are looking for a Complaints Co-Ordinator to join our friendly and welcoming team here at Hft . This is your chance to make a real difference to people's lives. The purpose of this role is to deliver a quality experience, co-ordinating all compliments and complaints to provide a consistent good quality service. What will you be doing? Working within the Quality and Governance portfolio, as part of the quality team you will be responsible for overseeing the compliments and complaints process and procedures, monitoring the outcomes and the complaints reporting. You will maintain the complaints process and procedures and be able to work to the aims, objectives, policies and practices of Hft. You will oversee the transfer and monitoring of complaints, delivering to the complaints framework to ensure the complainant receives a good service and satisfactory outcome throughout the process. This will require the day to day administration of compliments and complaints, preparing communications and good organisational skills to maintain and track cases in progress at the varying stages of the complaint. This will include responding to complaints received, communicating with both internal and external parties involved in resolving complaints. The ideal candidate will be able to: Work on their own initiative and pick things up quickly, to be able to work relatively independently. Have good organisational skills and take responsibility for delivering to the complaints process and procedures. Excellent interpersonal skills and good written communication for drafting correspondence and reports. Ability to work to deadlines, to perform against the requirements of the framework. Further details of the main duties are included in the Job Description and Person Specification. What's in it for you? There are a range of benefits and career development opportunities at Hft. We'll give you a comprehensive induction, full training, and support along the way. With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. We offer Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development - Hft is one of only four charities to have achieved the Skills for Care 'Centre of Excellence' provider status Annual staff award scheme - The Fusion Awards, and peer recognition through our GEM awards programme 25 days holiday (pro rata for part time staff) A contributory pension scheme & life assurance We ask all our teams to take advantage of the Covid-19 vaccination, which is offered to frontline support workers as a priority group. In some types of service this vaccine is required by law, but we strongly encourage everyone to be vaccinated (across all our services) to ensure both the safety of the people we support and our colleagues. Find your place with us and change lives. Salary: Starting on £22,748 rising to £23,223 after probation Hours: Permanent, Full time - 37.5 hours Location: Home based - Hybrid Closing Date: 24th January 2022 STRICTLY NO AGENCIES PLEASE We reserve the right to close this vacancy early should we receive sufficient applications. Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment. You may have experience or an interest in the following: Complaints Resolution, Complaints Coordinator, Complaints Handler, Complaints Handling, Customer Service Coordinator, Customer Service Team Leader, etc. Ref:
Jan 04, 2022
Full time
#Care to join us? We are looking for a Complaints Co-Ordinator to join our friendly and welcoming team here at Hft . This is your chance to make a real difference to people's lives. The purpose of this role is to deliver a quality experience, co-ordinating all compliments and complaints to provide a consistent good quality service. What will you be doing? Working within the Quality and Governance portfolio, as part of the quality team you will be responsible for overseeing the compliments and complaints process and procedures, monitoring the outcomes and the complaints reporting. You will maintain the complaints process and procedures and be able to work to the aims, objectives, policies and practices of Hft. You will oversee the transfer and monitoring of complaints, delivering to the complaints framework to ensure the complainant receives a good service and satisfactory outcome throughout the process. This will require the day to day administration of compliments and complaints, preparing communications and good organisational skills to maintain and track cases in progress at the varying stages of the complaint. This will include responding to complaints received, communicating with both internal and external parties involved in resolving complaints. The ideal candidate will be able to: Work on their own initiative and pick things up quickly, to be able to work relatively independently. Have good organisational skills and take responsibility for delivering to the complaints process and procedures. Excellent interpersonal skills and good written communication for drafting correspondence and reports. Ability to work to deadlines, to perform against the requirements of the framework. Further details of the main duties are included in the Job Description and Person Specification. What's in it for you? There are a range of benefits and career development opportunities at Hft. We'll give you a comprehensive induction, full training, and support along the way. With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. We offer Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development - Hft is one of only four charities to have achieved the Skills for Care 'Centre of Excellence' provider status Annual staff award scheme - The Fusion Awards, and peer recognition through our GEM awards programme 25 days holiday (pro rata for part time staff) A contributory pension scheme & life assurance We ask all our teams to take advantage of the Covid-19 vaccination, which is offered to frontline support workers as a priority group. In some types of service this vaccine is required by law, but we strongly encourage everyone to be vaccinated (across all our services) to ensure both the safety of the people we support and our colleagues. Find your place with us and change lives. Salary: Starting on £22,748 rising to £23,223 after probation Hours: Permanent, Full time - 37.5 hours Location: Home based - Hybrid Closing Date: 24th January 2022 STRICTLY NO AGENCIES PLEASE We reserve the right to close this vacancy early should we receive sufficient applications. Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment. You may have experience or an interest in the following: Complaints Resolution, Complaints Coordinator, Complaints Handler, Complaints Handling, Customer Service Coordinator, Customer Service Team Leader, etc. Ref:
About the opportunity: We are looking for a motivational and inspiring Programme Director to lead a team of 45 staff across nine regions, with direct line management of seven Programme Managers and one School Onboarding Manager. The role has responsibility for oversight of the delivery of our tutoring programmes in schools, currently working towards a target of reaching nearly 8,500 disadvantaged pupils in 2021-22. The Programme Director will ensure programmes are delivered to a consistently high standard, drawing on evidence of best practice, willing to regularly reflect and learn to drive improvements. This team manages and oversees all delivery metrics, as well as school relationships (including renewals) and school recruitment. The Programme Director also sets functional KPIs and milestones, ensuring progress towards these. The Programme Team works closely with the Impact and Quality Team, who hold responsibility for design, monitoring and evaluation of the programme, and with the Marketing and Communications Team, who lead on nationwide tutor recruitment. Given this, it is essential that the Programme Director can work collaboratively and is skilled in cross-team working, with outstanding communication skills. As a member of the Senior Management Team (comprising CEO and Directors), the Programme Director helps to set organisational strategy, define growth targets, and contributes to cross-functional problem solving to ensure progress towards organisational goals. The role interacts with the Board at quarterly meetings and has regular contact with external stakeholders including headteachers, sector partners and funders. This year Action Tutoring has continued to grow its reach, particularly given the opportunity that the National Tutoring Programme has provided to access additional funding to reach new schools and scale, enabled by the development of our online programme model. We are seeking new skills within our leadership team to spearhead the next phase of the organisation's growth. The role would suit a dynamic, skilled people leader, who is goal orientated and delivery focused, thrives in a fast paced environment and has proven problem solving skills. Reports to: CEO Place of work: London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF. The role will require regular presence in London (approximately 4-6 days a month); however we are open to appointing candidates based outside of London and ideally in one of our regions. Salary: £47,000 - £54,000 depending on experience Contract and working hours: permanent, full time (37.5 hours per week). For the right candidate, we are open to flexible working requests. Start date: January 2022 Closing date and interviews: Sunday, 5th December 2021. Stage 1 interviews will be held from 13th December and stage 2 interviews will be held 20th and 21st December 2021. All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application. Duties and responsibilities Programme delivery Ensure programmes are delivered to a consistently high standard, including strong satisfaction and rates of renewal from partner schools. Oversee management of programme delivery in schools to meet KPIs across all eight regions that Action Tutoring operates in. Oversee effective management and renewal of existing partner schools (with associated income generation of c.£0.9m). Oversee recruitment and onboarding of new schools in line with annual growth targets together with the Programme Managers and the School Onboarding Manager, including the potential of launching Action Tutoring in a new geographical area in accordance with future strategy plans. Work with others in the organisation to ensure that the operations of programmes run as effectively as possible. Be accountable to the Board for the performance of the Programme Team, including providing effective reporting to the Board. Ensure the Programme Team adhere to Action Tutoring's safeguarding, health and safety and GDPR policies and procedures. Organisational strategic direction: Work with the CEO, Board and Senior Management Team to define strategic priorities and targets. Define functional strategic priorities and areas for development for the Programme Team. Align the Programme Team around strategy, ensuring buy-in. Develop plans with the wider team for how to extend Action Tutoring's reach (including through expansion into new geographies) and ensure sustainability. Annual planning: Develop annual objectives for the Programme Team, aligned with organisational strategy with input from team members. Define structure and capacity/resource requirements for programme functions, looking ahead to how this changes over time to ensure future-proofing. People management and development: Direct line management of seven Programme Managers and one School Onboarding Manager, supporting their development and delivery of KPIs and ensuring that the Programme Coordinators they manage are delivering effectively and flourishing in their roles. Maintain team morale, including ensuring adequate support is provided where needed. Work closely in collaboration with the Programme Team Administrator to ensure programmes all have the required administrative support to run effectively. Identify skills gaps/development needs for the Programme Team and work with the HR Manager to put in place training solutions and development opportunities. Oversee recruitment of Programme Team roles (internal and external), updating or adapting processes when necessary. Other: Seek to use and build networks for the betterment of the charity. Any other ad hoc responsibilities as deemed relevant by the CEO. Person specification We are seeking applications from individuals who have: At least four years experience in line management and developing others. Experience in people leadership, with high levels of emotional intelligence and resilience. Experience of theoretical and practical approaches to designing effective programmes, ideally within the education sector. Outstanding communication and people skills; strong written and numerical skills. Excellent stakeholder management; ability to build effective relationships swiftly. Ability to think creatively, strategically and analytically to find effective solutions and with a proven track record of achieving results. Highly organised, able to multi-task and prioritise and complete all activities to a high standard and high attention to detail. Ability to inspire and motivate others. Goal orientated, able to work collaboratively to achieve results. Confident public speaker; experience presenting to a variety of audiences. Committed to equality, diversity and inclusion. Committed to the mission and values of Action Tutoring. Committed to promoting and safeguarding the welfare of children. Qualifications criteria: Undergraduate degree (or equivalent experience). A*-C in maths and English at GCSE (or equivalent experience). Right to work in the UK. Required experience: At least four years' experience of line managing a team and developing others. Experience of cross-team working. Ability to deliver to challenging KPIs. Evidence of pitching and managing sales of programmes. Understanding of complex programme delivery. Experience of working with schools or in education. Experience in leading a geographically dispersed team (desirable). Benefits: Hybrid working We offer a flexible combination of office and home based working. Holiday 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). Flexitime and TOIL We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time. Team away days The whole team across the UK gets together three times a year. Pensions We have a workplace pension scheme with a 3% employer contribution. Culture of celebrating Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond. Knowledge-sharing Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development. Socials Team socials around team days, regular bring-and-share team lunches and other activities. Proofreading Team As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing. Ad hoc projects Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects. Application process:..... click apply for full job details
Jan 04, 2022
Full time
About the opportunity: We are looking for a motivational and inspiring Programme Director to lead a team of 45 staff across nine regions, with direct line management of seven Programme Managers and one School Onboarding Manager. The role has responsibility for oversight of the delivery of our tutoring programmes in schools, currently working towards a target of reaching nearly 8,500 disadvantaged pupils in 2021-22. The Programme Director will ensure programmes are delivered to a consistently high standard, drawing on evidence of best practice, willing to regularly reflect and learn to drive improvements. This team manages and oversees all delivery metrics, as well as school relationships (including renewals) and school recruitment. The Programme Director also sets functional KPIs and milestones, ensuring progress towards these. The Programme Team works closely with the Impact and Quality Team, who hold responsibility for design, monitoring and evaluation of the programme, and with the Marketing and Communications Team, who lead on nationwide tutor recruitment. Given this, it is essential that the Programme Director can work collaboratively and is skilled in cross-team working, with outstanding communication skills. As a member of the Senior Management Team (comprising CEO and Directors), the Programme Director helps to set organisational strategy, define growth targets, and contributes to cross-functional problem solving to ensure progress towards organisational goals. The role interacts with the Board at quarterly meetings and has regular contact with external stakeholders including headteachers, sector partners and funders. This year Action Tutoring has continued to grow its reach, particularly given the opportunity that the National Tutoring Programme has provided to access additional funding to reach new schools and scale, enabled by the development of our online programme model. We are seeking new skills within our leadership team to spearhead the next phase of the organisation's growth. The role would suit a dynamic, skilled people leader, who is goal orientated and delivery focused, thrives in a fast paced environment and has proven problem solving skills. Reports to: CEO Place of work: London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF. The role will require regular presence in London (approximately 4-6 days a month); however we are open to appointing candidates based outside of London and ideally in one of our regions. Salary: £47,000 - £54,000 depending on experience Contract and working hours: permanent, full time (37.5 hours per week). For the right candidate, we are open to flexible working requests. Start date: January 2022 Closing date and interviews: Sunday, 5th December 2021. Stage 1 interviews will be held from 13th December and stage 2 interviews will be held 20th and 21st December 2021. All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application. Duties and responsibilities Programme delivery Ensure programmes are delivered to a consistently high standard, including strong satisfaction and rates of renewal from partner schools. Oversee management of programme delivery in schools to meet KPIs across all eight regions that Action Tutoring operates in. Oversee effective management and renewal of existing partner schools (with associated income generation of c.£0.9m). Oversee recruitment and onboarding of new schools in line with annual growth targets together with the Programme Managers and the School Onboarding Manager, including the potential of launching Action Tutoring in a new geographical area in accordance with future strategy plans. Work with others in the organisation to ensure that the operations of programmes run as effectively as possible. Be accountable to the Board for the performance of the Programme Team, including providing effective reporting to the Board. Ensure the Programme Team adhere to Action Tutoring's safeguarding, health and safety and GDPR policies and procedures. Organisational strategic direction: Work with the CEO, Board and Senior Management Team to define strategic priorities and targets. Define functional strategic priorities and areas for development for the Programme Team. Align the Programme Team around strategy, ensuring buy-in. Develop plans with the wider team for how to extend Action Tutoring's reach (including through expansion into new geographies) and ensure sustainability. Annual planning: Develop annual objectives for the Programme Team, aligned with organisational strategy with input from team members. Define structure and capacity/resource requirements for programme functions, looking ahead to how this changes over time to ensure future-proofing. People management and development: Direct line management of seven Programme Managers and one School Onboarding Manager, supporting their development and delivery of KPIs and ensuring that the Programme Coordinators they manage are delivering effectively and flourishing in their roles. Maintain team morale, including ensuring adequate support is provided where needed. Work closely in collaboration with the Programme Team Administrator to ensure programmes all have the required administrative support to run effectively. Identify skills gaps/development needs for the Programme Team and work with the HR Manager to put in place training solutions and development opportunities. Oversee recruitment of Programme Team roles (internal and external), updating or adapting processes when necessary. Other: Seek to use and build networks for the betterment of the charity. Any other ad hoc responsibilities as deemed relevant by the CEO. Person specification We are seeking applications from individuals who have: At least four years experience in line management and developing others. Experience in people leadership, with high levels of emotional intelligence and resilience. Experience of theoretical and practical approaches to designing effective programmes, ideally within the education sector. Outstanding communication and people skills; strong written and numerical skills. Excellent stakeholder management; ability to build effective relationships swiftly. Ability to think creatively, strategically and analytically to find effective solutions and with a proven track record of achieving results. Highly organised, able to multi-task and prioritise and complete all activities to a high standard and high attention to detail. Ability to inspire and motivate others. Goal orientated, able to work collaboratively to achieve results. Confident public speaker; experience presenting to a variety of audiences. Committed to equality, diversity and inclusion. Committed to the mission and values of Action Tutoring. Committed to promoting and safeguarding the welfare of children. Qualifications criteria: Undergraduate degree (or equivalent experience). A*-C in maths and English at GCSE (or equivalent experience). Right to work in the UK. Required experience: At least four years' experience of line managing a team and developing others. Experience of cross-team working. Ability to deliver to challenging KPIs. Evidence of pitching and managing sales of programmes. Understanding of complex programme delivery. Experience of working with schools or in education. Experience in leading a geographically dispersed team (desirable). Benefits: Hybrid working We offer a flexible combination of office and home based working. Holiday 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). Flexitime and TOIL We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time. Team away days The whole team across the UK gets together three times a year. Pensions We have a workplace pension scheme with a 3% employer contribution. Culture of celebrating Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond. Knowledge-sharing Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development. Socials Team socials around team days, regular bring-and-share team lunches and other activities. Proofreading Team As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing. Ad hoc projects Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects. Application process:..... click apply for full job details
Fancy joining us on our journey to empower over a million people to change their behaviours and thrive?At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier! We're looking for an NHS Health Check Practitioner to join our Somerset NHS Health Check Service.Like all roles at Thrive Tribe, you can expect your time at work to be fun, varied and challenging. We don't like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role and it gives our people the chance to play to their strengths.A typical day as a NHS Health Check Practitioner might include Helping us maintain the ethos of Thrive Tribe by driving our organisational culture forward across our services and using every opportunity to embed our values! To use motivational interviewing or other behaviour change techniques to help clients improve their health To develop and maintain effective working relations with key partners and other health professional to establish appropriate referral systems and ensure holistic provision of care. To deliver NHS Health Checks including onward referrals to other local community activities, and wider Somerset services. Work towards hitting and surpassing target outcomes as agreed with the NHS Health Checks Coordinator. To promote and generate referrals into the NHS Health Checks programme, through high quality community engagement and outreach. To input data to the Somerset IT Platform/database in line with data protection and information governance protocols. To securely submit all NHS Health Check results to GP practices within an agreed time frame and in line with NICE guidance. Ensuring quality standards are fully met and that the programmes are delivered in a safe, high quality and customer - focused manner. Help to develop Somerset NHS Health Checks, supporting peers and the team to continually innovate and drive continued improvement. Working with colleagues across all of our Thrive Tribe services to contribute to new projects and service developments - we're always looking to share knowledge and resources! Ensuring due consideration is given to Information Governance and Clinical Governance legislation, requirements and guidance. RequirementsMore than anything, we are looking for a team player who puts their heart in to their work. We've got some core values that run through everything we do, and we'd love it if they resonate with you too!Be the changeYou like helping people. You'll be working with those who need help the most, empowering them to make positive changes to thrive.Be effectiveYou're patient and can adapt under pressure. Always happy to make time for other people. And have a great attitude.Be happyYou recognise the power of a smile. You value a fun, supportive workplace and want to come to work raring to go. (Check out our rating on Glassdoor).Be successfulYou are motivated and driven. Happy working solo or as part of a team, you love meeting targets. And will be given opportunities to contribute and develop your career.Be big-hearted You want to make a difference. Working with a like-minded team of optimistic people, we want the same thing to do meaningful work and change lives.To work with us in this role you will need to have some delivery experience of supporting clients to make healthy lifestyle choices. However, we hire based on attitude over traditional skills and experience so if you feel you are right for the job we would love to hear from you!Thrive Tribe is an equal opportunity workplace. We are committed to equal employment opportunity and will not discriminate.BenefitsContract Permanent, Part time - 30 hours per weekSalary £17,940Perks Every person makes Thrive Tribe the incredible place it is to work and play together, we're unstoppable. Within our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too! We offer you; Flexible working Team culture building days Employee Health and Wellbeing Programmes Pension and Life Insurance Schemes Online Shopping discounts A day on us to participate in a Physical Activity of your choice! Closing Date The closing date for applications is 29th MarchWe reserve the right to close applications when we have received a sufficient number of suitable applicants.To apply attach your CV and a covering letter of at least 250 words.Applicants will be contacted by phone and email to outline the next stages of the process. Interviews will be online via Zoom.Location This job is based in Somerset, with regular travel across the County (car owner desired) & occasional requirements to attend Thrive Tribe HQ in Wells. The job will involve home working whilst this isolation period continues.Learn more about Somerset NHS Health Checks https //somersethealthchecks.co.uk/Got a question? Contact Eliza, local lead for Somerset NHS Health Checks on or email
Mar 24, 2021
Full time
Fancy joining us on our journey to empower over a million people to change their behaviours and thrive?At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier! We're looking for an NHS Health Check Practitioner to join our Somerset NHS Health Check Service.Like all roles at Thrive Tribe, you can expect your time at work to be fun, varied and challenging. We don't like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role and it gives our people the chance to play to their strengths.A typical day as a NHS Health Check Practitioner might include Helping us maintain the ethos of Thrive Tribe by driving our organisational culture forward across our services and using every opportunity to embed our values! To use motivational interviewing or other behaviour change techniques to help clients improve their health To develop and maintain effective working relations with key partners and other health professional to establish appropriate referral systems and ensure holistic provision of care. To deliver NHS Health Checks including onward referrals to other local community activities, and wider Somerset services. Work towards hitting and surpassing target outcomes as agreed with the NHS Health Checks Coordinator. To promote and generate referrals into the NHS Health Checks programme, through high quality community engagement and outreach. To input data to the Somerset IT Platform/database in line with data protection and information governance protocols. To securely submit all NHS Health Check results to GP practices within an agreed time frame and in line with NICE guidance. Ensuring quality standards are fully met and that the programmes are delivered in a safe, high quality and customer - focused manner. Help to develop Somerset NHS Health Checks, supporting peers and the team to continually innovate and drive continued improvement. Working with colleagues across all of our Thrive Tribe services to contribute to new projects and service developments - we're always looking to share knowledge and resources! Ensuring due consideration is given to Information Governance and Clinical Governance legislation, requirements and guidance. RequirementsMore than anything, we are looking for a team player who puts their heart in to their work. We've got some core values that run through everything we do, and we'd love it if they resonate with you too!Be the changeYou like helping people. You'll be working with those who need help the most, empowering them to make positive changes to thrive.Be effectiveYou're patient and can adapt under pressure. Always happy to make time for other people. And have a great attitude.Be happyYou recognise the power of a smile. You value a fun, supportive workplace and want to come to work raring to go. (Check out our rating on Glassdoor).Be successfulYou are motivated and driven. Happy working solo or as part of a team, you love meeting targets. And will be given opportunities to contribute and develop your career.Be big-hearted You want to make a difference. Working with a like-minded team of optimistic people, we want the same thing to do meaningful work and change lives.To work with us in this role you will need to have some delivery experience of supporting clients to make healthy lifestyle choices. However, we hire based on attitude over traditional skills and experience so if you feel you are right for the job we would love to hear from you!Thrive Tribe is an equal opportunity workplace. We are committed to equal employment opportunity and will not discriminate.BenefitsContract Permanent, Part time - 30 hours per weekSalary £17,940Perks Every person makes Thrive Tribe the incredible place it is to work and play together, we're unstoppable. Within our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too! We offer you; Flexible working Team culture building days Employee Health and Wellbeing Programmes Pension and Life Insurance Schemes Online Shopping discounts A day on us to participate in a Physical Activity of your choice! Closing Date The closing date for applications is 29th MarchWe reserve the right to close applications when we have received a sufficient number of suitable applicants.To apply attach your CV and a covering letter of at least 250 words.Applicants will be contacted by phone and email to outline the next stages of the process. Interviews will be online via Zoom.Location This job is based in Somerset, with regular travel across the County (car owner desired) & occasional requirements to attend Thrive Tribe HQ in Wells. The job will involve home working whilst this isolation period continues.Learn more about Somerset NHS Health Checks https //somersethealthchecks.co.uk/Got a question? Contact Eliza, local lead for Somerset NHS Health Checks on or email