About the role Supervisors are the heart of our retail operations. Working closely with the Manager and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isn't around; as second in command, Supervisors really are our Shop Managers' right-hand person. What you'll do We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru. This means that our Supervisors get involved with lots of different tasks and activities. As well as some of the more practical tasks such as serving customers, food prep and keeping the shop clean; you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Supervisors to have had some team supervisory experience in a similar customer focused retail environment. You'll be focused on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You'll be available for the shifts advertised within the job advert. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information Join us as a Supervisor, and you'll be part of a team that loves putting our customers first in all that we do. This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 week annual pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers. A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Apr 30, 2024
Full time
About the role Supervisors are the heart of our retail operations. Working closely with the Manager and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isn't around; as second in command, Supervisors really are our Shop Managers' right-hand person. What you'll do We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru. This means that our Supervisors get involved with lots of different tasks and activities. As well as some of the more practical tasks such as serving customers, food prep and keeping the shop clean; you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Supervisors to have had some team supervisory experience in a similar customer focused retail environment. You'll be focused on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You'll be available for the shifts advertised within the job advert. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information Join us as a Supervisor, and you'll be part of a team that loves putting our customers first in all that we do. This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 week annual pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers. A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
We have a new opportunity for an Assistant Site Manager to join our team within Vistry South East, at our site in Polegate, East Sussex. As our Assistant Site Manager, you will be responsible for helping with the day-to-day delivery of site-based project or remedial work. You will assist in the control and delivery of construction projects to meet customer specifications (safety, quality, time, etc.) such that all risk, specification, and project objectives are met in full. Complete all relevant paperwork as required. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Valid SMSTS Certificate Experience working on new build projects Experience in the management of Health and Safety Desirable - NVQ Level 3-4 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Managing all aspects of the build process Up to date knowledge of Health and Safety obligations and building legislation More about the Assistant Site Manager role In conjunction with the Area Build Director and Site Manager, assist with the preparation of the master build programme and review and revise in line with budget requirements. Conduct regular checks to ensure construction methods and timescales are correct and take corrective action if the site is not compliant. Liaise with the utility companies to ensure the build programme requirements are met. Ensure just in time material flow to trades. Manage all staff on site to ensure adherence to the waste policy. Arrange/attend meetings on site with the sub-contractors on a weekly basis. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Conduct/attend fortnightly meetings with trades on site to promote communication, standards and objectives. Respond to all queries from trades and action accordingly. Discuss site presentation at sub-contractor adjudication and site meetings. Maintain the highest standard of site presentation at all times. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Assist the Site Manager in ensuring traffic management and site strategy plans are in place and reviewed as required. Follow Company guidelines in relation to accident and incident reporting procedures. In the absence of the Site Manager assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment. Attend health and safety and other training courses are required by the Company. In the absence of the Site Manager, ensure the site is secure at the end of each day. Ensure the forklift checklist is completed on a weekly basis and that all sub-contractor plant is roadworthy. Include health and safety and environment on the agenda for all site team meetings. Keep the health and safety compendium up to date at all times. In the absence of the Site Manager accompany health and safety advisors during site visits and undertake remedial action as appropriate. Assist the Site Manager in reviewing and actioning risk assessments and method statements for all operations. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are me Action items raised by the Area Build Director, Site Manager, Sales or Customer Care. Participate in daily talks with the team to prioritise workloads. Ensure that all materials are checked for damage and that they meet the required quality standards. Ensure sub-contractors adhere to the protection guidelines as stated in the trade specification. In conjunction with the Site Manager, complete PPQA checklists accurately and return to the regional office on a weekly basis. Thoroughly inspect and snag each plot prior to each key stage inspection carried out by the NHBC. Ensure all site staff are trained in and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Manage the recruitment and induction of new employees in line with Company best practice guide. Conduct half yearly and annual appraisals with staff and liaise with Group HR to address development needs. Meet with your team members to discuss their progress on a regular, but not less that quarterly basis. Manage disciplinary and grievance situations in line with Company policy with assistance from Group HR. Manage and report all absences in accordance with Company policy. Monitor the performance and effectiveness of direct reports. Train, develop and coach direct reports. Ensure that employees are not discriminated against or harassed or bullied at any time. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 30, 2024
Full time
We have a new opportunity for an Assistant Site Manager to join our team within Vistry South East, at our site in Polegate, East Sussex. As our Assistant Site Manager, you will be responsible for helping with the day-to-day delivery of site-based project or remedial work. You will assist in the control and delivery of construction projects to meet customer specifications (safety, quality, time, etc.) such that all risk, specification, and project objectives are met in full. Complete all relevant paperwork as required. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Valid SMSTS Certificate Experience working on new build projects Experience in the management of Health and Safety Desirable - NVQ Level 3-4 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Managing all aspects of the build process Up to date knowledge of Health and Safety obligations and building legislation More about the Assistant Site Manager role In conjunction with the Area Build Director and Site Manager, assist with the preparation of the master build programme and review and revise in line with budget requirements. Conduct regular checks to ensure construction methods and timescales are correct and take corrective action if the site is not compliant. Liaise with the utility companies to ensure the build programme requirements are met. Ensure just in time material flow to trades. Manage all staff on site to ensure adherence to the waste policy. Arrange/attend meetings on site with the sub-contractors on a weekly basis. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Conduct/attend fortnightly meetings with trades on site to promote communication, standards and objectives. Respond to all queries from trades and action accordingly. Discuss site presentation at sub-contractor adjudication and site meetings. Maintain the highest standard of site presentation at all times. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Assist the Site Manager in ensuring traffic management and site strategy plans are in place and reviewed as required. Follow Company guidelines in relation to accident and incident reporting procedures. In the absence of the Site Manager assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment. Attend health and safety and other training courses are required by the Company. In the absence of the Site Manager, ensure the site is secure at the end of each day. Ensure the forklift checklist is completed on a weekly basis and that all sub-contractor plant is roadworthy. Include health and safety and environment on the agenda for all site team meetings. Keep the health and safety compendium up to date at all times. In the absence of the Site Manager accompany health and safety advisors during site visits and undertake remedial action as appropriate. Assist the Site Manager in reviewing and actioning risk assessments and method statements for all operations. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are me Action items raised by the Area Build Director, Site Manager, Sales or Customer Care. Participate in daily talks with the team to prioritise workloads. Ensure that all materials are checked for damage and that they meet the required quality standards. Ensure sub-contractors adhere to the protection guidelines as stated in the trade specification. In conjunction with the Site Manager, complete PPQA checklists accurately and return to the regional office on a weekly basis. Thoroughly inspect and snag each plot prior to each key stage inspection carried out by the NHBC. Ensure all site staff are trained in and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Manage the recruitment and induction of new employees in line with Company best practice guide. Conduct half yearly and annual appraisals with staff and liaise with Group HR to address development needs. Meet with your team members to discuss their progress on a regular, but not less that quarterly basis. Manage disciplinary and grievance situations in line with Company policy with assistance from Group HR. Manage and report all absences in accordance with Company policy. Monitor the performance and effectiveness of direct reports. Train, develop and coach direct reports. Ensure that employees are not discriminated against or harassed or bullied at any time. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job Title: Waste SupervisorLocation: HertfordshireStarting Salary: £38,648 with the opportunity to progress to £42,369 pa (pro rata for part-time)Hours: 40 per weekContract: Permanent Diversity: We are an inclusive employer and value a diverse workforce To directly supervise the statutory function of HCC as Waste Disposal Authority for the 'in-house' provision of the Recycling Centre (RC) service. This post is a critical part of the team accountable for the provision of the service to the c. 1.8m service users annually. The service is politically high profile and high value and so the postholder is required to uphold high standards of customer care, performance and compliance across the network of RCs. Management within geographical zones (which are subject to change and other than weekend cover) of a number of Recycling Centre teams and frequent inspection of the Recycling Centres and, when required, Hertfordshire's waste disposal, composting and recycling sites including supporting recruitment, disciplinaries and all issues related to the disposal services provided by the Authority. Incidents, Accidents, Complaints, Customer enquiries. Dealing with these in a professional and competent manner via telephone, face-to-face, in writing (typically email responses). As representatives of the Authority out on the frontline service, the supervisors often have to manage aggressive and on occasion violent and abusive behaviour from Hertfordshire householders when following legislative and internally adopted procedures for waste disposal. The postholder must be capable of competently adapting their behaviour, language and exerting the necessary control on the environment to ensure the safety of themselves, site operatives and other site users. They will be able to competently resolve conflict and to 'head off' complaints before they escalate beyond a local level. Thorough investigation of complaints, when received and liaison with local police assisting with providing evidence for possible prosecution if required. Providing disposal advice and information to customers and assisting them where required. Conducting site visits for local schools and groups such as scouts, promoting the waste hierarchy and recycling initiatives on the Recycling Centres communicating an understanding of the processes involved for recycling each separated material on the Recycling Centres. Ensuring Compliance: Monitoring H&S standards on both Recycling Centres and disposal sites including risk assessments, safe systems of work, H&S reviews and ensuring an ongoing awareness of all current legislation applicable to the waste industry. Liaising with the Environment Agency (EA) and the H&S Executive on matters relating to Inspections, permit conditions and the service as a whole. Supporting, responding and actioning reports from the EA as stipulated in the Waste Management licence conditions, development of safe systems of work and their implementation. Assisting in the management and monitoring of ongoing costs/ budgets for the service, which accounts for c. £7.5 million per annum for the Recycling Centres and advising where reductions in costs may be achieved for a more effective service for the County Council and the taxpayer. Principally, this involves identifying required works at the Recycling Centres, negotiation on costs with suppliers, commissioning and recommendation for approval of payment by the Budget Holder. Administration; All aspects of invoice evaluation, payments, confirming work orders through an agreed quotation process. Organising regular contract meetings, minute taking, record keeping and compiling agreed agendas. Regular monthly unit and weekly operations meetings with colleagues in the Waste Management Unit Lone working at Weekends and Bank Holidays for a minimum of 1 weekend in every 2. This forms a significant part of the role where, at times, the only person representing the County Council supervisory and management team may be the Recycling Centre supervisor and, as such, they are delegated responsibility for the adequacy and 'smooth running' of the entire RC service. To put this in some context, the supervisors will be directly responsible for the service and are therefore responsible for supervising a number of residents and managing the inevitable complex problem solving that comes with a busy service (c. 1.8m residents p/annum). Therefore, decision making in these instances and the responsibility for directing wastes and dealing with problems arising during these busy periods falls to the supervisors which they must do competently and swiftly as a number of issues may arise in anyone day. During other periods, senior managers are available for advice and decision making should they be required. Essential criteria: In-depth knowledge of the waste sector including HWRCs particularly in Hertfordshire COTC Level 4 Medium Risk including Transfer of Hazardous waste IOSH - Experience managing Health and Safety. Demonstrable personnel and general management skills Good communication skills Familiarity and competence within a political environment Leadership skills and resilient to change Desirable criteria: Understanding of HCC values and behaviours Closing Date: 20th May 2024Interview Date: TBC
Apr 30, 2024
Full time
Job Title: Waste SupervisorLocation: HertfordshireStarting Salary: £38,648 with the opportunity to progress to £42,369 pa (pro rata for part-time)Hours: 40 per weekContract: Permanent Diversity: We are an inclusive employer and value a diverse workforce To directly supervise the statutory function of HCC as Waste Disposal Authority for the 'in-house' provision of the Recycling Centre (RC) service. This post is a critical part of the team accountable for the provision of the service to the c. 1.8m service users annually. The service is politically high profile and high value and so the postholder is required to uphold high standards of customer care, performance and compliance across the network of RCs. Management within geographical zones (which are subject to change and other than weekend cover) of a number of Recycling Centre teams and frequent inspection of the Recycling Centres and, when required, Hertfordshire's waste disposal, composting and recycling sites including supporting recruitment, disciplinaries and all issues related to the disposal services provided by the Authority. Incidents, Accidents, Complaints, Customer enquiries. Dealing with these in a professional and competent manner via telephone, face-to-face, in writing (typically email responses). As representatives of the Authority out on the frontline service, the supervisors often have to manage aggressive and on occasion violent and abusive behaviour from Hertfordshire householders when following legislative and internally adopted procedures for waste disposal. The postholder must be capable of competently adapting their behaviour, language and exerting the necessary control on the environment to ensure the safety of themselves, site operatives and other site users. They will be able to competently resolve conflict and to 'head off' complaints before they escalate beyond a local level. Thorough investigation of complaints, when received and liaison with local police assisting with providing evidence for possible prosecution if required. Providing disposal advice and information to customers and assisting them where required. Conducting site visits for local schools and groups such as scouts, promoting the waste hierarchy and recycling initiatives on the Recycling Centres communicating an understanding of the processes involved for recycling each separated material on the Recycling Centres. Ensuring Compliance: Monitoring H&S standards on both Recycling Centres and disposal sites including risk assessments, safe systems of work, H&S reviews and ensuring an ongoing awareness of all current legislation applicable to the waste industry. Liaising with the Environment Agency (EA) and the H&S Executive on matters relating to Inspections, permit conditions and the service as a whole. Supporting, responding and actioning reports from the EA as stipulated in the Waste Management licence conditions, development of safe systems of work and their implementation. Assisting in the management and monitoring of ongoing costs/ budgets for the service, which accounts for c. £7.5 million per annum for the Recycling Centres and advising where reductions in costs may be achieved for a more effective service for the County Council and the taxpayer. Principally, this involves identifying required works at the Recycling Centres, negotiation on costs with suppliers, commissioning and recommendation for approval of payment by the Budget Holder. Administration; All aspects of invoice evaluation, payments, confirming work orders through an agreed quotation process. Organising regular contract meetings, minute taking, record keeping and compiling agreed agendas. Regular monthly unit and weekly operations meetings with colleagues in the Waste Management Unit Lone working at Weekends and Bank Holidays for a minimum of 1 weekend in every 2. This forms a significant part of the role where, at times, the only person representing the County Council supervisory and management team may be the Recycling Centre supervisor and, as such, they are delegated responsibility for the adequacy and 'smooth running' of the entire RC service. To put this in some context, the supervisors will be directly responsible for the service and are therefore responsible for supervising a number of residents and managing the inevitable complex problem solving that comes with a busy service (c. 1.8m residents p/annum). Therefore, decision making in these instances and the responsibility for directing wastes and dealing with problems arising during these busy periods falls to the supervisors which they must do competently and swiftly as a number of issues may arise in anyone day. During other periods, senior managers are available for advice and decision making should they be required. Essential criteria: In-depth knowledge of the waste sector including HWRCs particularly in Hertfordshire COTC Level 4 Medium Risk including Transfer of Hazardous waste IOSH - Experience managing Health and Safety. Demonstrable personnel and general management skills Good communication skills Familiarity and competence within a political environment Leadership skills and resilient to change Desirable criteria: Understanding of HCC values and behaviours Closing Date: 20th May 2024Interview Date: TBC
London Office - Internal Director of Sustainability Location 1 London Job Description 1 Who we are: L.E.K. Consulting is a global strategy consulting firm that addresses the most critical commercial issues for the leaders of some of the world's most successful businesses. With over 2000 professionals located across five continents, L.E.K. specializes in Strategy and Mergers & Acquisitions (M&A) support with clients across the full range of corporates and private equity. As we grow, L.E.K. is seeking to further invest in achieving our sustainability and ESG goals through a dedicated Director of Sustainability who will lead the firm in delivering our sustainability strategies, and related implementation plans. Job Summary Directly reporting to the Global Managing Partner, the Director of Sustainability will have responsibility for the delivery of L.E.K's sustainability ambitions across all priorities identified in the L.E.K. Sustainability Report and transition plans as well as advising the Partnership on our future sustainability commitments. Working closely with our global functions, Finance, People, Legal and Commercial, the Director of Sustainability will provide professional support, guidance, and insights to ensure we deliver a connected strategy and communications internally and externally whilst simultaneously educating our own people on our sustainability commitments, and how they can support the firm achieving these commitments. Skills Required: Sustainability strategy and project management Experience in building senior level buy in on sustainability strategy Continually developing the sustainability ambition to ensure we remain in line with external developments and industry best practice Drive change in the firm, particularly in decarbonisation, but also across all aspects of ESG relevant to L.E.K. Develop a global program of and manage this across multiple functions Operations Develop the internal L.E.K. Sustainability function and capabilities. Design the operational plan, roadmap, and work-streams, with the overarching goal of managing the change across the organisation. Deliver the L.E.K. transition plans including designing carbon budget mechanisms to achieve our decarbonisation targets; working with the L.E.K. senior global and regional leadership to establish options, choices, and trade-offs for managing the firm's plans to reduce its emission profile over the next 4 years to our 2027 SBTi near-term target and beyond Deliver external reporting and disclosure regulatory and voluntary commitments, with annual performance improvement. Project manage work-steams and lead the cross-functional efforts required. Regularly monitor the firm's emissions profile, including management of an emissions reporting system with overall responsibility for emissions calculations (both annual GHG and regular tracking of business travel emissions), emissions data quality assurance, controls and process development, producing L.E.K.s annual GHG report (audited and verified to ISO 14064), and driving improvements in the accuracy of emissions calculations. Identify and implement an ESG software solution for L.E.K. to achieve reporting and process improvement in carbon accounting, risk management and governance. Lead specification, process development and implementation. Support ESG/Sustainability related queries for client propositions and input into thought leadership for client-side projects In partnership with marketing, strengthen L.E.K.s reputation for sustainability and differentiation with clients, employees, and broader society. Compliance Support in the continued definition and refinement of sustainability targets for L.E.K., identifying tangible measures to ensure success. Report on and deliver improvement in the sustainability metrics identified in the 2022 L.E.K. Sustainability Report Data Performance Tables Provide regular reports to the L.E.K. ESG Committee, Sustainability Steering Committee and L.E.K. Global Operating Committee Report on progress, anticipating changes that the firm needs to make, and suggesting solutions to achieve L.E.K.s goals Ensure sustainability risks are updated and escalated into L.E.K.s group-wide enterprise risk management and reporting; escalate and manage risks via the L.E.K. ESG risk register as appropriate. Team and Near-Term Goals Manage and direct the Environmental Sustainability Manager, and manage ESG data, reporting, certifications, and compliance. Set annual carbon budget on the trajectory to achieve L.E.K.'s SBTi approved near-term (2027) and long-term (2050) emissions targets. Design and implement L.E.K.s carbon offsetting strategy to deliver L.E.K.s pledge to have net zero impact by 2030 through decarbonisation and the use of high-quality removals and offsets Complete analysis and reporting required for L.E.K.'s annual sustainability regulatory and voluntary disclosures including for 2023: Task Force for Climate Related Financial Disclosure (TCFD) report; CDP (Customer data platforms) Climate Survey; UN Global Compact Communication on Progress; UK Carbon Reduction Plan; L.E.K. Transition Plan Deliver annual EcoVadis sustainability rating, achieving Gold medal rating or better. Deliver the 2023 L.E.K. Sustainability Report Manage the internal sustainability function financial budget Responsibilities: Related leadership experience, preferably within a professional services firm or similar environment; experience in sustainability within professional services is considered a plus. Experience in driving positive global change through a business or organization and demonstrated ability to influence change through others and win over a variety of audiences Previous experience within an internally facing corporate sustainability role with a strong understanding of the complex sustainability topics applicable to L.E.K. Project and program management skills and experience. Ability to thrive in a fast-paced, high calibre and dynamic environment. Great organizational skills, able to organize a varied workload, prioritise effectively and keep stakeholders updated as appropriate, while managing a team Strong written and verbal communication skills, and ability to influence, inspire, and persuade interlocutors of all seniority levels, both internally and externally Demonstrated ability to exercise initiative, independent judgement and be a self-starter while also being a strong team player. Willingness to coach and mentor senior team members Proficient in MS Office Applications; including Word, Excel, PowerPoint, and Outlook The position will require travel to other L.E.K. offices.
Apr 30, 2024
Full time
London Office - Internal Director of Sustainability Location 1 London Job Description 1 Who we are: L.E.K. Consulting is a global strategy consulting firm that addresses the most critical commercial issues for the leaders of some of the world's most successful businesses. With over 2000 professionals located across five continents, L.E.K. specializes in Strategy and Mergers & Acquisitions (M&A) support with clients across the full range of corporates and private equity. As we grow, L.E.K. is seeking to further invest in achieving our sustainability and ESG goals through a dedicated Director of Sustainability who will lead the firm in delivering our sustainability strategies, and related implementation plans. Job Summary Directly reporting to the Global Managing Partner, the Director of Sustainability will have responsibility for the delivery of L.E.K's sustainability ambitions across all priorities identified in the L.E.K. Sustainability Report and transition plans as well as advising the Partnership on our future sustainability commitments. Working closely with our global functions, Finance, People, Legal and Commercial, the Director of Sustainability will provide professional support, guidance, and insights to ensure we deliver a connected strategy and communications internally and externally whilst simultaneously educating our own people on our sustainability commitments, and how they can support the firm achieving these commitments. Skills Required: Sustainability strategy and project management Experience in building senior level buy in on sustainability strategy Continually developing the sustainability ambition to ensure we remain in line with external developments and industry best practice Drive change in the firm, particularly in decarbonisation, but also across all aspects of ESG relevant to L.E.K. Develop a global program of and manage this across multiple functions Operations Develop the internal L.E.K. Sustainability function and capabilities. Design the operational plan, roadmap, and work-streams, with the overarching goal of managing the change across the organisation. Deliver the L.E.K. transition plans including designing carbon budget mechanisms to achieve our decarbonisation targets; working with the L.E.K. senior global and regional leadership to establish options, choices, and trade-offs for managing the firm's plans to reduce its emission profile over the next 4 years to our 2027 SBTi near-term target and beyond Deliver external reporting and disclosure regulatory and voluntary commitments, with annual performance improvement. Project manage work-steams and lead the cross-functional efforts required. Regularly monitor the firm's emissions profile, including management of an emissions reporting system with overall responsibility for emissions calculations (both annual GHG and regular tracking of business travel emissions), emissions data quality assurance, controls and process development, producing L.E.K.s annual GHG report (audited and verified to ISO 14064), and driving improvements in the accuracy of emissions calculations. Identify and implement an ESG software solution for L.E.K. to achieve reporting and process improvement in carbon accounting, risk management and governance. Lead specification, process development and implementation. Support ESG/Sustainability related queries for client propositions and input into thought leadership for client-side projects In partnership with marketing, strengthen L.E.K.s reputation for sustainability and differentiation with clients, employees, and broader society. Compliance Support in the continued definition and refinement of sustainability targets for L.E.K., identifying tangible measures to ensure success. Report on and deliver improvement in the sustainability metrics identified in the 2022 L.E.K. Sustainability Report Data Performance Tables Provide regular reports to the L.E.K. ESG Committee, Sustainability Steering Committee and L.E.K. Global Operating Committee Report on progress, anticipating changes that the firm needs to make, and suggesting solutions to achieve L.E.K.s goals Ensure sustainability risks are updated and escalated into L.E.K.s group-wide enterprise risk management and reporting; escalate and manage risks via the L.E.K. ESG risk register as appropriate. Team and Near-Term Goals Manage and direct the Environmental Sustainability Manager, and manage ESG data, reporting, certifications, and compliance. Set annual carbon budget on the trajectory to achieve L.E.K.'s SBTi approved near-term (2027) and long-term (2050) emissions targets. Design and implement L.E.K.s carbon offsetting strategy to deliver L.E.K.s pledge to have net zero impact by 2030 through decarbonisation and the use of high-quality removals and offsets Complete analysis and reporting required for L.E.K.'s annual sustainability regulatory and voluntary disclosures including for 2023: Task Force for Climate Related Financial Disclosure (TCFD) report; CDP (Customer data platforms) Climate Survey; UN Global Compact Communication on Progress; UK Carbon Reduction Plan; L.E.K. Transition Plan Deliver annual EcoVadis sustainability rating, achieving Gold medal rating or better. Deliver the 2023 L.E.K. Sustainability Report Manage the internal sustainability function financial budget Responsibilities: Related leadership experience, preferably within a professional services firm or similar environment; experience in sustainability within professional services is considered a plus. Experience in driving positive global change through a business or organization and demonstrated ability to influence change through others and win over a variety of audiences Previous experience within an internally facing corporate sustainability role with a strong understanding of the complex sustainability topics applicable to L.E.K. Project and program management skills and experience. Ability to thrive in a fast-paced, high calibre and dynamic environment. Great organizational skills, able to organize a varied workload, prioritise effectively and keep stakeholders updated as appropriate, while managing a team Strong written and verbal communication skills, and ability to influence, inspire, and persuade interlocutors of all seniority levels, both internally and externally Demonstrated ability to exercise initiative, independent judgement and be a self-starter while also being a strong team player. Willingness to coach and mentor senior team members Proficient in MS Office Applications; including Word, Excel, PowerPoint, and Outlook The position will require travel to other L.E.K. offices.
We have a new opportunity for an Assistant Site Manager to join our team within Vistry Devon South West, at our site in Wellington, Devon. As our Assistant Site Manager, you will be responsible for helping with the day-to-day delivery of site-based project or remedial work. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Valid SMSTS Certificate Experience working on new build projects Experience in the management of Health and Safety Desirable - NVQ Level 3-4 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Managing all aspects of the build process Up to date knowledge of Health and Safety obligations and building legislation More about the Assistant Site Manager role In conjunction with the Area Build Director and Site Manager, assist with the preparation of the master build programme and review and revise in line with budget requirements. Conduct regular checks to ensure construction methods and timescales are correct and take corrective action if the site is not compliant. Liaise with the utility companies to ensure the build programme requirements are met. Ensure just in time material flow to trades. Manage all staff on site to ensure adherence to the waste policy. Arrange/attend meetings on site with the sub-contractors on a weekly basis. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Conduct/attend fortnightly meetings with trades on site to promote communication, standards and objectives. Respond to all queries from trades and action accordingly. Discuss site presentation at sub-contractor adjudication and site meetings. Maintain the highest standard of site presentation at all times. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Assist the Site Manager in ensuring traffic management and site strategy plans are in place and reviewed as required. Follow Company guidelines in relation to accident and incident reporting procedures. In the absence of the Site Manager assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment. Attend health and safety and other training courses are required by the Company. In the absence of the Site Manager, ensure the site is secure at the end of each day. Ensure the forklift checklist is completed on a weekly basis and that all sub-contractor plant is roadworthy. Include health and safety and environment on the agenda for all site team meetings. Keep the health and safety compendium up to date at all times. In the absence of the Site Manager accompany health and safety advisors during site visits and undertake remedial action as appropriate. Assist the Site Manager in reviewing and actioning risk assessments and method statements for all operations. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are me Action items raised by the Area Build Director, Site Manager, Sales or Customer Care. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 30, 2024
Full time
We have a new opportunity for an Assistant Site Manager to join our team within Vistry Devon South West, at our site in Wellington, Devon. As our Assistant Site Manager, you will be responsible for helping with the day-to-day delivery of site-based project or remedial work. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Valid SMSTS Certificate Experience working on new build projects Experience in the management of Health and Safety Desirable - NVQ Level 3-4 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Managing all aspects of the build process Up to date knowledge of Health and Safety obligations and building legislation More about the Assistant Site Manager role In conjunction with the Area Build Director and Site Manager, assist with the preparation of the master build programme and review and revise in line with budget requirements. Conduct regular checks to ensure construction methods and timescales are correct and take corrective action if the site is not compliant. Liaise with the utility companies to ensure the build programme requirements are met. Ensure just in time material flow to trades. Manage all staff on site to ensure adherence to the waste policy. Arrange/attend meetings on site with the sub-contractors on a weekly basis. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Conduct/attend fortnightly meetings with trades on site to promote communication, standards and objectives. Respond to all queries from trades and action accordingly. Discuss site presentation at sub-contractor adjudication and site meetings. Maintain the highest standard of site presentation at all times. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Assist the Site Manager in ensuring traffic management and site strategy plans are in place and reviewed as required. Follow Company guidelines in relation to accident and incident reporting procedures. In the absence of the Site Manager assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment. Attend health and safety and other training courses are required by the Company. In the absence of the Site Manager, ensure the site is secure at the end of each day. Ensure the forklift checklist is completed on a weekly basis and that all sub-contractor plant is roadworthy. Include health and safety and environment on the agenda for all site team meetings. Keep the health and safety compendium up to date at all times. In the absence of the Site Manager accompany health and safety advisors during site visits and undertake remedial action as appropriate. Assist the Site Manager in reviewing and actioning risk assessments and method statements for all operations. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are me Action items raised by the Area Build Director, Site Manager, Sales or Customer Care. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Crematorium Administrator Full-Time, Permanent Location: Weston-Super-Mare Salary: £24,316.55 per annum Are you a detail-oriented professional with a heart for customer service? Join us in a unique position as an Administrator at our Weston-Super-Mare Crematorium. In this role, you'll be pivotal to our administrative operations, providing essential support to our team and offering compassion to those in need. This permanent, full-time position, is an integral role within our organisation and one which can offer a unique career path within the funeral services industry. Let's take a closer look at what your day-to-day will look like Carrying out administrative tasks relating to the processing of memorial agreements, ordering of memorials, subsequent checks and issues of works. Answering client queries promptly via telephone, face-to-face or via email and keeping our internal systems up to date. Produce and process various client invoices and maintain accurate records of service arrangements, accounts and banking sheets. Ensure the site is stocked as needed, completed and processing orders as required. It is important to note that our team members are cross-trained for versatility. As such, you may receive training that extends beyond your typical daily tasks. The full Job description is available to download at the bottom of this page. The role will suit someone who: Knowledgeable with working in a similar role to this or having worked in a fast-paced administrative environment. Proficiency in Microsoft Office applications is essential, as well as being PC literate. Strong interpersonal, organisational and motivational skills. Good reasoning skills with the ability to manage workloads effectively in order to meet SLA's. Ability to establish and maintain strong relationships at multiple levels and across functions in the organisation. What we provide to you: Annual salary of £24,316.55. 22-25 Days Holiday + Bank Holidays. Pension Scheme. Life Assurance X2. Free On-Site Parking. Other discretionary company discounts. ? Access to our internal apprentice & personal development schemes. What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch! FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Apr 30, 2024
Full time
Crematorium Administrator Full-Time, Permanent Location: Weston-Super-Mare Salary: £24,316.55 per annum Are you a detail-oriented professional with a heart for customer service? Join us in a unique position as an Administrator at our Weston-Super-Mare Crematorium. In this role, you'll be pivotal to our administrative operations, providing essential support to our team and offering compassion to those in need. This permanent, full-time position, is an integral role within our organisation and one which can offer a unique career path within the funeral services industry. Let's take a closer look at what your day-to-day will look like Carrying out administrative tasks relating to the processing of memorial agreements, ordering of memorials, subsequent checks and issues of works. Answering client queries promptly via telephone, face-to-face or via email and keeping our internal systems up to date. Produce and process various client invoices and maintain accurate records of service arrangements, accounts and banking sheets. Ensure the site is stocked as needed, completed and processing orders as required. It is important to note that our team members are cross-trained for versatility. As such, you may receive training that extends beyond your typical daily tasks. The full Job description is available to download at the bottom of this page. The role will suit someone who: Knowledgeable with working in a similar role to this or having worked in a fast-paced administrative environment. Proficiency in Microsoft Office applications is essential, as well as being PC literate. Strong interpersonal, organisational and motivational skills. Good reasoning skills with the ability to manage workloads effectively in order to meet SLA's. Ability to establish and maintain strong relationships at multiple levels and across functions in the organisation. What we provide to you: Annual salary of £24,316.55. 22-25 Days Holiday + Bank Holidays. Pension Scheme. Life Assurance X2. Free On-Site Parking. Other discretionary company discounts. ? Access to our internal apprentice & personal development schemes. What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch! FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Summary £14 - £14.50 per hour 30-40 hour contract Night Shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised, and ready to go far. Just like you. plus an additional £3.50 Night Premium between the hours of 11pm and 5am As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day, night after night. From motivating your team and delegating tasks, to rolling up your sleeves and getting stuck in. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl. We're proud to be a diverse, secure and fast-growing business, and you'll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job. What you'll do Motivating and supporting your team, learning from our Leadership and Company Principles Swiftly solving problems and delegating tasks Creating an environment where your colleagues can succeed alongside you. Managing operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handling freshness, cash processes, inventory and stock management to make sure shifts run smoothly Giving our customers the very best experience every time they visit your store What you'll need Experience in leading a sizeable team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner, with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Contributory pension scheme Long service awards Plus more of the perks you deserve ?If you're ready to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 30, 2024
Full time
Summary £14 - £14.50 per hour 30-40 hour contract Night Shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised, and ready to go far. Just like you. plus an additional £3.50 Night Premium between the hours of 11pm and 5am As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day, night after night. From motivating your team and delegating tasks, to rolling up your sleeves and getting stuck in. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl. We're proud to be a diverse, secure and fast-growing business, and you'll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job. What you'll do Motivating and supporting your team, learning from our Leadership and Company Principles Swiftly solving problems and delegating tasks Creating an environment where your colleagues can succeed alongside you. Managing operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handling freshness, cash processes, inventory and stock management to make sure shifts run smoothly Giving our customers the very best experience every time they visit your store What you'll need Experience in leading a sizeable team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner, with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Contributory pension scheme Long service awards Plus more of the perks you deserve ?If you're ready to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary £14.00 - £14.50 per hour 30 - 40 hour contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 30, 2024
Full time
Summary £14.00 - £14.50 per hour 30 - 40 hour contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary £14.00 - £14.50 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 30, 2024
Full time
Summary £14.00 - £14.50 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary £14.00 - £14.50 per hour 30 to 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 30, 2024
Full time
Summary £14.00 - £14.50 per hour 30 to 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Service Manager 6 months Leicester or Hursley - x 5 days onsite Active SC clearance required Umbrella only Role overview/Essential skills and experience As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during the lifetime of the service. Team leadership Service Delivery Customer satisfaction Process improvement Resource management If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
Apr 30, 2024
Contractor
Service Manager 6 months Leicester or Hursley - x 5 days onsite Active SC clearance required Umbrella only Role overview/Essential skills and experience As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during the lifetime of the service. Team leadership Service Delivery Customer satisfaction Process improvement Resource management If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary 22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London. Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Apr 30, 2024
Full time
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary 22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London. Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Job Title: Office Manager Location: Greenock, Scotland Salary: £30,000 - £40,000 DOE Responsibilities: Oversee office operations, including utilities, orders, suppliers, mail, and equipment maintenance. Coordinate project activities, manage timelines, and communicate with clients and project managers. Handle accounts payable and receivable, invoicing, and client relationships. Manage HR duties such as recruitment, training, benefits, and compliance. Prepare and maintain project documentation and contracts. Schedule appointments, meetings, and travel for the construction team. Liaise with stakeholders and support the Director with various tasks. Act as the primary point of contact for the company. Requirements: Proficiency in Microsoft Office, Excel, and Accounting software. Strong organizational, communication, and interpersonal skills. Ability to work independently and prioritize tasks in a fast-paced environment. Knowledge of construction practices and residential development is a plus. Willingness to learn and grow within the company. Must be based in Greenock, Scotland. Skills: Excellent multitasking and organizational abilities. Dynamic team player with a can-do attitude. Problem-solving skills and ability to work independently. Detail-oriented with a commitment to customer service. Benefits: Competitive salary based on experience. Health benefits and opportunities for advancement. Immediate start available. Genuine work-life balance. If you are a motivated, organised, and detail-oriented individual with a passion for the construction industry, we encourage you to apply for this exciting opportunity.
Apr 30, 2024
Full time
Job Title: Office Manager Location: Greenock, Scotland Salary: £30,000 - £40,000 DOE Responsibilities: Oversee office operations, including utilities, orders, suppliers, mail, and equipment maintenance. Coordinate project activities, manage timelines, and communicate with clients and project managers. Handle accounts payable and receivable, invoicing, and client relationships. Manage HR duties such as recruitment, training, benefits, and compliance. Prepare and maintain project documentation and contracts. Schedule appointments, meetings, and travel for the construction team. Liaise with stakeholders and support the Director with various tasks. Act as the primary point of contact for the company. Requirements: Proficiency in Microsoft Office, Excel, and Accounting software. Strong organizational, communication, and interpersonal skills. Ability to work independently and prioritize tasks in a fast-paced environment. Knowledge of construction practices and residential development is a plus. Willingness to learn and grow within the company. Must be based in Greenock, Scotland. Skills: Excellent multitasking and organizational abilities. Dynamic team player with a can-do attitude. Problem-solving skills and ability to work independently. Detail-oriented with a commitment to customer service. Benefits: Competitive salary based on experience. Health benefits and opportunities for advancement. Immediate start available. Genuine work-life balance. If you are a motivated, organised, and detail-oriented individual with a passion for the construction industry, we encourage you to apply for this exciting opportunity.
Extremely successful family run business within the manufacturing industry is looking for a Sales/ Service Administrator to join their growing team. The Administrator reports to Office Manager and will provide administrative support to the Sales and Service Operations within the business including answering telephone calls, order processing, working collaboratively to manage the sales and service mailboxes. Strong administration skills are required along with the ability to work within a busy environment. My client is seeking a hardworking, loyal, committed and friendly candidate who will fit in with their team spirit. Being a team player and great happy, enthusiastic communicator is essential for this role! Opportunity to develop into a Service Manager role in the future! Competitive Salary Potential end of year bonus up to £1000 Monday - Friday 8.15am- 17.00pm Pension 25 days holiday + bank holidays Private Medical - After 2 years of service Beautiful rural location - due to location the ideal candidate must drive Duties include Answer all incoming telephone calls to the business and deal with arising queries Maintain the shared service and sales email inbox's Update and reference our CRM and Navision databases Maintain high levels of customer service, going above and beyond for our customers Processing engineering job sheets Processing repair quotations for Customer Own machines Sending invoices, providing POD's and electronically filing daily paperwork Despatch machinery and Setup New Rental Contracts Following up on Purchase Orders for annual Rental Renewals Communicate with customers and sales personnel to coordinate the despatch and invoice of all customer orders efficiently, accurately and in a timely manner Skills required Proficient in Microsoft Word, Excel and Outlook Have excellent written and verbal communication skills Must work well within a small team environment to achieve KPI's Good at multitasking and able to prioritise workload Excellent administration in a similar role Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Apr 30, 2024
Full time
Extremely successful family run business within the manufacturing industry is looking for a Sales/ Service Administrator to join their growing team. The Administrator reports to Office Manager and will provide administrative support to the Sales and Service Operations within the business including answering telephone calls, order processing, working collaboratively to manage the sales and service mailboxes. Strong administration skills are required along with the ability to work within a busy environment. My client is seeking a hardworking, loyal, committed and friendly candidate who will fit in with their team spirit. Being a team player and great happy, enthusiastic communicator is essential for this role! Opportunity to develop into a Service Manager role in the future! Competitive Salary Potential end of year bonus up to £1000 Monday - Friday 8.15am- 17.00pm Pension 25 days holiday + bank holidays Private Medical - After 2 years of service Beautiful rural location - due to location the ideal candidate must drive Duties include Answer all incoming telephone calls to the business and deal with arising queries Maintain the shared service and sales email inbox's Update and reference our CRM and Navision databases Maintain high levels of customer service, going above and beyond for our customers Processing engineering job sheets Processing repair quotations for Customer Own machines Sending invoices, providing POD's and electronically filing daily paperwork Despatch machinery and Setup New Rental Contracts Following up on Purchase Orders for annual Rental Renewals Communicate with customers and sales personnel to coordinate the despatch and invoice of all customer orders efficiently, accurately and in a timely manner Skills required Proficient in Microsoft Word, Excel and Outlook Have excellent written and verbal communication skills Must work well within a small team environment to achieve KPI's Good at multitasking and able to prioritise workload Excellent administration in a similar role Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are seeking an experienced Office Manager with construction industry knowledge to join our clients established team. The Office Manager will provide leadership to the Project Administration team and administrative support to the business. The primary responsibilities include project administration, director support, project administration support, and general office duties. Main Duties and Responsibilities: Project Delivery: Complete all required project administration tasks for the Build Projects team. Produce Operation and Maintenance (O&M) manuals as directed by the project team upon project completion. Arrange accommodation for site employees and notify them as necessary. Director Support: Act as a Personal Assistant to Managing Director Project Administration Support: Chair monthly administration meetings. Lead and support the Project Administration Team. General Duties: Receive and allocate incoming calls following company procedures. Manage room bookings for meetings. Maintain the Subcontractor Database. Ensure robust implementation of Head Office procedures. Reports: Compile and issue ad-hoc reports as requested. Health and Safety: Comply with and promote effective health and safety procedures in the work area. General Responsibility: Ensure effective customer service and liaison with both internal and external stakeholders. Ensure compliance with the provisions of the Data Protection Act 2018. Maintain and update knowledge of professional development and relevant legislation to assist in recommending improvements to systems, procedures, and controls. Attend supervision, training, and meetings as required. Work flexible hours as needed. Undertake additional tasks as requested by the Line Manager. Ensure adherence to ISO 9001, 14001, and 45001 principles in all activities. This position requires strong leadership skills, attention to detail, and the ability to effectively manage administrative tasks within the construction industry context. The successful candidate will play a crucial role in supporting project delivery and maintaining efficient office operations. This role is only suitable for applicants with previous UK based Construction experience, this is not a trainee role. Applicants must currently be in a commutable distance to Oldham. Please apply with full CV, current salary details and availability for interviews.
Apr 30, 2024
Full time
We are seeking an experienced Office Manager with construction industry knowledge to join our clients established team. The Office Manager will provide leadership to the Project Administration team and administrative support to the business. The primary responsibilities include project administration, director support, project administration support, and general office duties. Main Duties and Responsibilities: Project Delivery: Complete all required project administration tasks for the Build Projects team. Produce Operation and Maintenance (O&M) manuals as directed by the project team upon project completion. Arrange accommodation for site employees and notify them as necessary. Director Support: Act as a Personal Assistant to Managing Director Project Administration Support: Chair monthly administration meetings. Lead and support the Project Administration Team. General Duties: Receive and allocate incoming calls following company procedures. Manage room bookings for meetings. Maintain the Subcontractor Database. Ensure robust implementation of Head Office procedures. Reports: Compile and issue ad-hoc reports as requested. Health and Safety: Comply with and promote effective health and safety procedures in the work area. General Responsibility: Ensure effective customer service and liaison with both internal and external stakeholders. Ensure compliance with the provisions of the Data Protection Act 2018. Maintain and update knowledge of professional development and relevant legislation to assist in recommending improvements to systems, procedures, and controls. Attend supervision, training, and meetings as required. Work flexible hours as needed. Undertake additional tasks as requested by the Line Manager. Ensure adherence to ISO 9001, 14001, and 45001 principles in all activities. This position requires strong leadership skills, attention to detail, and the ability to effectively manage administrative tasks within the construction industry context. The successful candidate will play a crucial role in supporting project delivery and maintaining efficient office operations. This role is only suitable for applicants with previous UK based Construction experience, this is not a trainee role. Applicants must currently be in a commutable distance to Oldham. Please apply with full CV, current salary details and availability for interviews.
Our client, a trusted partner of the UK Ministry of Defence, are looking for an experienced Technical Author. The role involves writing technical documentation in various formats (including Standard Generalised Mark-up Language, Extensible Mark-up Language, and traditional designs) for the Company's products based on individual contractual requirements. What we're looking for: Experienced in delivering technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Candidates with HND/HNC qualifications or equivalent in engineering, along with senior ex-force technicians, are the ideal fit for this role. Proficiency in SGML editing software (Arbortext Epic) and expertise in Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems are required for this position. Ability to communicate effectively with ILS Managers and Design Engineers. Independence is a crucial trait, involving the ownership of managing schedules and updating the progress of work packages to meet the standards set by both the Company and the Customer. We need someone with excellent writing skills who can create unique content and manage multiple projects at once. What you'll get to do as a Technical Author: The objective is to guarantee that the machinery can be utilised and serviced with utmost safety and efficacy. This role encompasses the entire product lifecycle, including design, development, and support during usage. "Please Note: This project is a UK eyes only requires all employees to achieve the appropriate clearance relevant to the role". More about the role: Our client's relationship with the UK military spans back over 70 years. They have delivered countless landmarks in defence engineering, supplying vital defence capability to meet the needs of the armed forces over land, sea, and air. This role is based at the headquarters site in Stevenage which plays a key part in missiles operations. The site also offers excellent transportation links and boasts an onsite gym and coffee shop. Training and development are offered to all employees. Guidant Global is acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Contractor
Our client, a trusted partner of the UK Ministry of Defence, are looking for an experienced Technical Author. The role involves writing technical documentation in various formats (including Standard Generalised Mark-up Language, Extensible Mark-up Language, and traditional designs) for the Company's products based on individual contractual requirements. What we're looking for: Experienced in delivering technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Candidates with HND/HNC qualifications or equivalent in engineering, along with senior ex-force technicians, are the ideal fit for this role. Proficiency in SGML editing software (Arbortext Epic) and expertise in Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems are required for this position. Ability to communicate effectively with ILS Managers and Design Engineers. Independence is a crucial trait, involving the ownership of managing schedules and updating the progress of work packages to meet the standards set by both the Company and the Customer. We need someone with excellent writing skills who can create unique content and manage multiple projects at once. What you'll get to do as a Technical Author: The objective is to guarantee that the machinery can be utilised and serviced with utmost safety and efficacy. This role encompasses the entire product lifecycle, including design, development, and support during usage. "Please Note: This project is a UK eyes only requires all employees to achieve the appropriate clearance relevant to the role". More about the role: Our client's relationship with the UK military spans back over 70 years. They have delivered countless landmarks in defence engineering, supplying vital defence capability to meet the needs of the armed forces over land, sea, and air. This role is based at the headquarters site in Stevenage which plays a key part in missiles operations. The site also offers excellent transportation links and boasts an onsite gym and coffee shop. Training and development are offered to all employees. Guidant Global is acting as an Employment Business in relation to this vacancy.
We are seeking a Friendly, highly organised and detail-oriented part time self employed Tattoo Studio Manager to join our team at Fleetwood Tattoo Co in Rettendon Common. The ideal candidate will have experience managing a team and overseeing daily operations, as well as a passion for customer service. Responsibilities include: Managing staff and scheduling appointments Maintaining the cleanliness and overall appearance of the studio Responding to customer inquiries via email, phone, and social media with excellent attention to detail, spelling, punctuation, and grammar Managing the studio's online presence, including posting updates, responding to reviews and messages, and engaging with followers through social media Creating content for online social media outlets Maintaining inventory of supplies and equipment Handling financial management, including bookkeeping and keeping track of sales and expenses The ideal candidate will have: Positive working attitude Strong organizational and detail-oriented skills Excellent communication skills Skilled in using Word and social media, which are essential for creating engaging and creative content An interest in tattoo and photoshop is preferable but not essential. We offer a relaxed and friendly environment with a small team. If you are passionate about customer service, have a strong attention to detail and enjoy working in a creative industry, we would love to hear from you. Monday to Friday. 8:30-13:30 Job Type: Part-time Pay: £12.00 per hour Expected hours: 22.5 per week JBRP1_UKTJ
Apr 30, 2024
Full time
We are seeking a Friendly, highly organised and detail-oriented part time self employed Tattoo Studio Manager to join our team at Fleetwood Tattoo Co in Rettendon Common. The ideal candidate will have experience managing a team and overseeing daily operations, as well as a passion for customer service. Responsibilities include: Managing staff and scheduling appointments Maintaining the cleanliness and overall appearance of the studio Responding to customer inquiries via email, phone, and social media with excellent attention to detail, spelling, punctuation, and grammar Managing the studio's online presence, including posting updates, responding to reviews and messages, and engaging with followers through social media Creating content for online social media outlets Maintaining inventory of supplies and equipment Handling financial management, including bookkeeping and keeping track of sales and expenses The ideal candidate will have: Positive working attitude Strong organizational and detail-oriented skills Excellent communication skills Skilled in using Word and social media, which are essential for creating engaging and creative content An interest in tattoo and photoshop is preferable but not essential. We offer a relaxed and friendly environment with a small team. If you are passionate about customer service, have a strong attention to detail and enjoy working in a creative industry, we would love to hear from you. Monday to Friday. 8:30-13:30 Job Type: Part-time Pay: £12.00 per hour Expected hours: 22.5 per week JBRP1_UKTJ
Director, International Strategy & Operations London, or Paris, United Kingdom Full-time Contract type: Regular Company Description Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Ranked in FastCompany's Most Innovative Music Companies 2023, today, TuneCore is the leading music distribution service for independent artists worldwide. Headquartered in Brooklyn, NY, TuneCore is owned by Paris based, global digital music company Believe. A member of the 'Next 40' index, Believe is the first IPO of a 'unicorn' on Euronext Paris. We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company who cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. Innovation keeps us working hard for our artists and collaboration drives the way we work, as well as the way we approach our company's social responsibility. Join TuneCore as we embark on the next phase of innovation in the music industry. Lead the team that will bridge creators' unmet and evolving needs by building the tools and services that they can't live without and make their lives better. Job Description Reporting to the Vice President, International, this is a great opportunity for a highly driven, self- motivated individual to support the planning and delivery of global strategic initiatives, which result in scaling international growth and expansion for TuneCore. This role is ideal for someone looking to join a fast-paced, rapidly growing company, who can support leading TuneCore into its next phase of growth. This person will act as the right-hand to the VP, International; supporting global strategy and planning but also operationalising the creation, communication, and execution of key initiatives in a scalable, measurable and impactful way. S/he will support all aspects of international market development - from initial research and analysis, through to entrance and expansion into high-opportunity markets - as well as help to develop a deep understanding of the voice of the customer. S/he is data-driven with a proven track record of using an insights-led planning approach. They will be willing to experiment, take risks and move quickly. S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit, the ability to both lead and roll up his/her sleeves to get the job done. A passion for music and technology is a must, and strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures - in addition to working with senior leadership, s/he will also work with our parent company, Believe SA. Tasks + Responsibilities The tasks and responsibilities of this position include, but are not limited to Leading the development and execution of TuneCore's international market expansion strategy Establishing an insights-led approach with the International Team, ensuring that strategy and planning are roadmapped based on business / customer requirements and priorities Developing benchmark criteria to measure the efficiency and effectiveness of market development and localisation initiatives, ensuring suitable metrics are in place to measure performance and progress Collaborating with leadership and management to execute and oversee strategic and business initiatives Partnering with Believe Managing Directors in each market (Believe is TuneCore's parent company) to identify, propose, implement and optimise TuneCore's localisation programs. Ensuring seamless collaboration and communication between Central Marketing and Country Managers, keeping both teams abreast and aligned on global and local campaigns and segmentation strategies. Own analyses and reporting that provide actionable insights into metrics, issues and opportunities Complement your quantitative insights with qualitative data, competitive analysis, customer interviews etc. Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally Lead specific growth projects, informed by your analyses, from project design, to operational execution, tracking, and scale-up Conduct data analysis, market research, and user research to identify opportunities Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion. Working with Central Communication team on local PR initiatives. Facilitating and ensuring excellent collaboration and communication with cross-functional Central teams including: Communications, Product, Finance, Data Analytics, Customer Care and Business Development. Communicating strategy effectively throughout the company Some international travel (at least 10-25% of the time) is required Qualifications 10+ years experience in a digital focused organization 5+ years international experience Management consulting experience at a top firm, or a similarly analytical role at a fast-growth startup or technology company preferred Savvy leader, capable of leading and influencing cross functional teams without direct report accountability Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience executing projects involving various stakeholders Analytical and structured problem solver, willing to get to the details and uncover key insights Strategic and tactical experience designing, building and executing scalable processes from scratch, ideally in an operations-intensive environment Strong leadership skills with experience managing collaborative, results-oriented teams Entrepreneurial mindset, willing to get hands dirty and adapt to a fast-paced work environment Exceptional analytical and quantitative skills with deep knowledge of Excel Excellent interpersonal and communication skills Bachelor's degree required; advanced degree preferred Additional Information This role will be based out of the London, Believe office in Kings Cross or Paris, Believe HQ. TuneCore operates on an in-office and remote hybrid model (3 days in the Office in London/ 2 in Paris) Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Working at TuneCore Our values: TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees. We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person's unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. We join with our parent company, Believe in supporting the company's Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions. Key initiatives and programs include: Believe for People, focused on diversity and equality for all people and working towards a more inclusive workplace Believe for Parity, whose goals are true equality between women and men in the workplace and to fight against discrimination Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry. Recognition and Awards A2iM's 2023 Libera Awards, Independent Champion Finalist Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist FastCompany Most Innovative Music Companies 2023 - Ranked Billboard Women In Music Honoree: Andreea Gleeson . click apply for full job details
Apr 30, 2024
Full time
Director, International Strategy & Operations London, or Paris, United Kingdom Full-time Contract type: Regular Company Description Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Ranked in FastCompany's Most Innovative Music Companies 2023, today, TuneCore is the leading music distribution service for independent artists worldwide. Headquartered in Brooklyn, NY, TuneCore is owned by Paris based, global digital music company Believe. A member of the 'Next 40' index, Believe is the first IPO of a 'unicorn' on Euronext Paris. We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company who cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. Innovation keeps us working hard for our artists and collaboration drives the way we work, as well as the way we approach our company's social responsibility. Join TuneCore as we embark on the next phase of innovation in the music industry. Lead the team that will bridge creators' unmet and evolving needs by building the tools and services that they can't live without and make their lives better. Job Description Reporting to the Vice President, International, this is a great opportunity for a highly driven, self- motivated individual to support the planning and delivery of global strategic initiatives, which result in scaling international growth and expansion for TuneCore. This role is ideal for someone looking to join a fast-paced, rapidly growing company, who can support leading TuneCore into its next phase of growth. This person will act as the right-hand to the VP, International; supporting global strategy and planning but also operationalising the creation, communication, and execution of key initiatives in a scalable, measurable and impactful way. S/he will support all aspects of international market development - from initial research and analysis, through to entrance and expansion into high-opportunity markets - as well as help to develop a deep understanding of the voice of the customer. S/he is data-driven with a proven track record of using an insights-led planning approach. They will be willing to experiment, take risks and move quickly. S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit, the ability to both lead and roll up his/her sleeves to get the job done. A passion for music and technology is a must, and strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures - in addition to working with senior leadership, s/he will also work with our parent company, Believe SA. Tasks + Responsibilities The tasks and responsibilities of this position include, but are not limited to Leading the development and execution of TuneCore's international market expansion strategy Establishing an insights-led approach with the International Team, ensuring that strategy and planning are roadmapped based on business / customer requirements and priorities Developing benchmark criteria to measure the efficiency and effectiveness of market development and localisation initiatives, ensuring suitable metrics are in place to measure performance and progress Collaborating with leadership and management to execute and oversee strategic and business initiatives Partnering with Believe Managing Directors in each market (Believe is TuneCore's parent company) to identify, propose, implement and optimise TuneCore's localisation programs. Ensuring seamless collaboration and communication between Central Marketing and Country Managers, keeping both teams abreast and aligned on global and local campaigns and segmentation strategies. Own analyses and reporting that provide actionable insights into metrics, issues and opportunities Complement your quantitative insights with qualitative data, competitive analysis, customer interviews etc. Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally Lead specific growth projects, informed by your analyses, from project design, to operational execution, tracking, and scale-up Conduct data analysis, market research, and user research to identify opportunities Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion. Working with Central Communication team on local PR initiatives. Facilitating and ensuring excellent collaboration and communication with cross-functional Central teams including: Communications, Product, Finance, Data Analytics, Customer Care and Business Development. Communicating strategy effectively throughout the company Some international travel (at least 10-25% of the time) is required Qualifications 10+ years experience in a digital focused organization 5+ years international experience Management consulting experience at a top firm, or a similarly analytical role at a fast-growth startup or technology company preferred Savvy leader, capable of leading and influencing cross functional teams without direct report accountability Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience executing projects involving various stakeholders Analytical and structured problem solver, willing to get to the details and uncover key insights Strategic and tactical experience designing, building and executing scalable processes from scratch, ideally in an operations-intensive environment Strong leadership skills with experience managing collaborative, results-oriented teams Entrepreneurial mindset, willing to get hands dirty and adapt to a fast-paced work environment Exceptional analytical and quantitative skills with deep knowledge of Excel Excellent interpersonal and communication skills Bachelor's degree required; advanced degree preferred Additional Information This role will be based out of the London, Believe office in Kings Cross or Paris, Believe HQ. TuneCore operates on an in-office and remote hybrid model (3 days in the Office in London/ 2 in Paris) Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Working at TuneCore Our values: TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees. We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person's unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. We join with our parent company, Believe in supporting the company's Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions. Key initiatives and programs include: Believe for People, focused on diversity and equality for all people and working towards a more inclusive workplace Believe for Parity, whose goals are true equality between women and men in the workplace and to fight against discrimination Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry. Recognition and Awards A2iM's 2023 Libera Awards, Independent Champion Finalist Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist FastCompany Most Innovative Music Companies 2023 - Ranked Billboard Women In Music Honoree: Andreea Gleeson . click apply for full job details
Business Unit: Customer Experience, Operational Excellence Salary range: £36,800 - £50,000 per annum per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow) Don't settle for dull. Live a life more Virgin. Our Team An amazing opportunity for someone to join our growing Customer Transformation & Operations - Resource Planning team, primarily specialising in the production of accurate strategic forecasting of demand across the Operations function. Responsible for accurate forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are self-motivated, enthusiastic and ready to make a real difference to a successful and go-getting team then we are looking for you! You'll focus on a variety of Customer Service KPI's and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate our resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll play a significant role in helping the business deliver against their Commercial plans, customer service, and cost ambitions. What you'll be doing Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key risks and opportunities. Collaborate with senior management across CT&O and the wider business, technical stakeholders in Customer Value, Strategy, Risk, Marketing, Finance, Commercial, and GBI. Chair resource forums with key stakeholders, providing good quality and thought-provoking material that ensures we have the right people in the right place at the right time. Own and manage end to end action plans ensuring key milestones are achieved. Understanding the financial services products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape. We need you to have Knowledge of relevant Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word. Experience using data to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business. Experience of working in a fast-paced environment with tight deadlines whilst delivering with quality and accuracy. Ability to logically analyse and interpret data. Strong oral and written communication and presentation skills, with the ability to convey complex messages and ideas to both technical and non-technical audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business. Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape. The ability to deputise for the Senior Performance Insight Manager. We'd like you to have Working experience of Workforce management tools and analytical tools to develop future forecasts. Advanced Excel skills. ed Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 26 Apr 2024 GMT Daylight Time Applications close: 10 May 2024 GMT Daylight Time
Apr 30, 2024
Full time
Business Unit: Customer Experience, Operational Excellence Salary range: £36,800 - £50,000 per annum per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow) Don't settle for dull. Live a life more Virgin. Our Team An amazing opportunity for someone to join our growing Customer Transformation & Operations - Resource Planning team, primarily specialising in the production of accurate strategic forecasting of demand across the Operations function. Responsible for accurate forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are self-motivated, enthusiastic and ready to make a real difference to a successful and go-getting team then we are looking for you! You'll focus on a variety of Customer Service KPI's and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate our resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll play a significant role in helping the business deliver against their Commercial plans, customer service, and cost ambitions. What you'll be doing Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key risks and opportunities. Collaborate with senior management across CT&O and the wider business, technical stakeholders in Customer Value, Strategy, Risk, Marketing, Finance, Commercial, and GBI. Chair resource forums with key stakeholders, providing good quality and thought-provoking material that ensures we have the right people in the right place at the right time. Own and manage end to end action plans ensuring key milestones are achieved. Understanding the financial services products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape. We need you to have Knowledge of relevant Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word. Experience using data to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business. Experience of working in a fast-paced environment with tight deadlines whilst delivering with quality and accuracy. Ability to logically analyse and interpret data. Strong oral and written communication and presentation skills, with the ability to convey complex messages and ideas to both technical and non-technical audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business. Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape. The ability to deputise for the Senior Performance Insight Manager. We'd like you to have Working experience of Workforce management tools and analytical tools to develop future forecasts. Advanced Excel skills. ed Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 26 Apr 2024 GMT Daylight Time Applications close: 10 May 2024 GMT Daylight Time
Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity There is an excellent opportunity for a FM HSE Advisor to be a vital part of our new Telford office. As the FM HSE Advisor, your key responsibilities will include providing comprehensive support to the Head of FM, ensuring that all health and safety documentation, policies, and procedures are meticulously reviewed, regularly updated, and fully compliant with the latest regulations. Moreover, you will play a crucial role in overseeing and coordinating both Facilities Management and Health and Safety initiative. You'll be: Delivering FM and Health & Safety within Diligenta to budget, be the main point of contact for FM & H&S issues within nominated sites Coordinating Emergency Response arrangements arrange appointments and training for First Aiders, Fire Marshals, DSE assessors, Manual Handling Operators, and general H&S awareness. Supporting the Head of FM as required, ensure all H&S documentation including Policies and Procedures are frequently reviewed, updated and compliant with latest regulations. Coordinating office moves and update spreadsheets as required. Assisting Head of FM and HSE Delivery Manager with client meetings on client managed sites You should apply if you have: A NEBOSH General Certificate Excellent communication skills Proficient skills in MS Office Word, PowerPoint Education to a A Level standard Knowledge of creating and monitoring budgets The Perks Discretionary annual bonus Company pension scheme 25 days holidays + 8 bank holidays Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools. Access to our Confidential Helpline is available to be used by you and your family.
Apr 30, 2024
Full time
Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity There is an excellent opportunity for a FM HSE Advisor to be a vital part of our new Telford office. As the FM HSE Advisor, your key responsibilities will include providing comprehensive support to the Head of FM, ensuring that all health and safety documentation, policies, and procedures are meticulously reviewed, regularly updated, and fully compliant with the latest regulations. Moreover, you will play a crucial role in overseeing and coordinating both Facilities Management and Health and Safety initiative. You'll be: Delivering FM and Health & Safety within Diligenta to budget, be the main point of contact for FM & H&S issues within nominated sites Coordinating Emergency Response arrangements arrange appointments and training for First Aiders, Fire Marshals, DSE assessors, Manual Handling Operators, and general H&S awareness. Supporting the Head of FM as required, ensure all H&S documentation including Policies and Procedures are frequently reviewed, updated and compliant with latest regulations. Coordinating office moves and update spreadsheets as required. Assisting Head of FM and HSE Delivery Manager with client meetings on client managed sites You should apply if you have: A NEBOSH General Certificate Excellent communication skills Proficient skills in MS Office Word, PowerPoint Education to a A Level standard Knowledge of creating and monitoring budgets The Perks Discretionary annual bonus Company pension scheme 25 days holidays + 8 bank holidays Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools. Access to our Confidential Helpline is available to be used by you and your family.