Who We Are: At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. "When people think Online trust management, they think Sectigo because we offer our customersunparalleledpeace of mind." How we show up with each other and our customers every day is just as important, and we win as by living out our core values -Support,Excellence,Collaboration,Teamwork,Integrity,Growth andOpenness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you. What We Are Looking For: The Business Development Representative will be responsible for the recruitment, development, and growth of key target companies within Europe , will be responsible for achieving and exceeding assigned sales quotas. This role will maintain and grow sales, maintaining an existing customer base and growing through addition of new customers and new product categories to existing customers. We are looking for a BDR to develop our markets in North Africa and Middle East. What You'll Be Doing: Receiving and responding to inboundleads to engage and close new business. Work with the Regional Director for the assigned territoryand help penetrate new companies with Sectigo products. Initiate telephone and email contact with prospects from lead generation lists and cold calling as needed. Explore and develop strategies for identifying and adding new customers within the territory to capture net new accounts. Develop and implement account strategies for growth, focusing on growth of sales and margin with an existing group of customers, prospect new business opportunities to expand each account's list of programs and product assortment. Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process. Prepare formal proposals and present them to all levels of the organization. Articulate compelling value propositions around Sectigo's services and products. Lead negotiations, coordinate a complex decision-making process, overcome obstacles and objections to closure. Managing a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential customers. Dissect and qualify prospects' business goals to determine if Sectigo can be a strategic investment for their business' security. Close business with new and existing customers at or above quarterly sales goal quotas and objectives. Develop and maintain thorough knowledge of Sectigo products as well as up-to-date knowledge of industry trends and technical developments that affect target markets; apply strong knowledge of products, processes, and capabilities. Provide technical assistance and product and service education for customers through presentations. Work closely with sales management team to provide feedback, analysis of and recommendations regarding product requirements and to improve sales performance. Provide consistent support for customer business processes, sustaining relationships and reducing friction and enable executive-level engagement. Ensure customer satisfaction in your assigned territory. Maintain a CRM along with other required sales updates. Investigate and resolve product and customer claim issues. Assist in generating yearly sales goals and budgets. May oversee and be responsible for additional specific account areas as needed. Process all sales in compliance with company processes and policies. Additional responsibilities and special projects as assigned. Requirements: EDUCATION: Two-year degree or equivalent work experience EXPERIENCE: A first successful experience in a similar role is a plus Experience selling software and services, preferably in the information security or IT space. Experience using Salesforce to maintain call records and account status is a plus Experience with formal sales training (referrals, presentations skills, solution selling and communication skills). Talents and Desired Qualifications: Fluent in Arabic Created and built own pipeline. Resilient, persistence and the ability to overcome objections are a must - a HUNTER! Strong communication and presentation skills. Capable of working within a dynamic and highly distributed team environment. Solid understanding Cyber Security related business problems and proposing appropriate solutions. Prospect and lead generation management knowledge and skills. Hard-working and persistent, putting in the time before and after meetings to deliver great results. Proactive, resourceful, knows when to raise your hand and ask for help. Can work in an organization that is still building process. Must be able to articulate compelling value propositions around Sectigo's services and products. Demonstrated ability to manage and grow sales territory. Aptitude for technology and good working knowledge of Microsoft Excel, Power Point and Word Ability to work independently with a high level of initiative. Knowledge of the security industry and competitors is a plus as well as curiosity to learn about Sectigo portfolio. Previous success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decision-makers. Proven track record of successfully engaging customer primes.
Apr 29, 2024
Full time
Who We Are: At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. "When people think Online trust management, they think Sectigo because we offer our customersunparalleledpeace of mind." How we show up with each other and our customers every day is just as important, and we win as by living out our core values -Support,Excellence,Collaboration,Teamwork,Integrity,Growth andOpenness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you. What We Are Looking For: The Business Development Representative will be responsible for the recruitment, development, and growth of key target companies within Europe , will be responsible for achieving and exceeding assigned sales quotas. This role will maintain and grow sales, maintaining an existing customer base and growing through addition of new customers and new product categories to existing customers. We are looking for a BDR to develop our markets in North Africa and Middle East. What You'll Be Doing: Receiving and responding to inboundleads to engage and close new business. Work with the Regional Director for the assigned territoryand help penetrate new companies with Sectigo products. Initiate telephone and email contact with prospects from lead generation lists and cold calling as needed. Explore and develop strategies for identifying and adding new customers within the territory to capture net new accounts. Develop and implement account strategies for growth, focusing on growth of sales and margin with an existing group of customers, prospect new business opportunities to expand each account's list of programs and product assortment. Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process. Prepare formal proposals and present them to all levels of the organization. Articulate compelling value propositions around Sectigo's services and products. Lead negotiations, coordinate a complex decision-making process, overcome obstacles and objections to closure. Managing a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential customers. Dissect and qualify prospects' business goals to determine if Sectigo can be a strategic investment for their business' security. Close business with new and existing customers at or above quarterly sales goal quotas and objectives. Develop and maintain thorough knowledge of Sectigo products as well as up-to-date knowledge of industry trends and technical developments that affect target markets; apply strong knowledge of products, processes, and capabilities. Provide technical assistance and product and service education for customers through presentations. Work closely with sales management team to provide feedback, analysis of and recommendations regarding product requirements and to improve sales performance. Provide consistent support for customer business processes, sustaining relationships and reducing friction and enable executive-level engagement. Ensure customer satisfaction in your assigned territory. Maintain a CRM along with other required sales updates. Investigate and resolve product and customer claim issues. Assist in generating yearly sales goals and budgets. May oversee and be responsible for additional specific account areas as needed. Process all sales in compliance with company processes and policies. Additional responsibilities and special projects as assigned. Requirements: EDUCATION: Two-year degree or equivalent work experience EXPERIENCE: A first successful experience in a similar role is a plus Experience selling software and services, preferably in the information security or IT space. Experience using Salesforce to maintain call records and account status is a plus Experience with formal sales training (referrals, presentations skills, solution selling and communication skills). Talents and Desired Qualifications: Fluent in Arabic Created and built own pipeline. Resilient, persistence and the ability to overcome objections are a must - a HUNTER! Strong communication and presentation skills. Capable of working within a dynamic and highly distributed team environment. Solid understanding Cyber Security related business problems and proposing appropriate solutions. Prospect and lead generation management knowledge and skills. Hard-working and persistent, putting in the time before and after meetings to deliver great results. Proactive, resourceful, knows when to raise your hand and ask for help. Can work in an organization that is still building process. Must be able to articulate compelling value propositions around Sectigo's services and products. Demonstrated ability to manage and grow sales territory. Aptitude for technology and good working knowledge of Microsoft Excel, Power Point and Word Ability to work independently with a high level of initiative. Knowledge of the security industry and competitors is a plus as well as curiosity to learn about Sectigo portfolio. Previous success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decision-makers. Proven track record of successfully engaging customer primes.
ONLY APPLY IF YOU LIVE NEAR WIDNES - WA8 0WN Would this suit you? Weekly pay? Weekends off Inbound call appointment scheduler Sales role with a difference? Small family run business Part of a successful, friendly and warm team We are a family run business that sells bespoke beds and chairs to customers by initially engaging over the phone after they have expressed an interest in the product. Our team answer calls from customers to promote the versatility of our products - how it enhances the lives of the people to purchase our products and provides years of assured comfort and satisfaction. Calls will drop onto your desk allowing you the opportunity talking through the products and gaining a visit for a sales representative to showcase our product at the comfort at their own home. This role will suit someone that enjoys talking to people and has a natural flair in speaking with customers with ease and being able to talk through products eloquently. The part you play as part of our team is to take calls and to book an appointment for our sales representative to attend a customer's home to demonstrate the product. Your objective to get as many appointments booked in each week, we do work to targets as this helps have a goal to work to. Your typical day looks like this: Answering calls on a ringer system Talking to customers about our beds and chairs Bouncing back from customers who may not be interested. Gaining a visit for a sales representative to demonstrate our products. Keeping in touch with customer for any after sales calls If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Service appointment advisor with a family run business who provides beds and chairs for patients, customers who either have underlying health conditions or who just fancy a reclining chair or bed to enhance their quality of life. This is a great role and provides a full-time opportunity with a company that is dedicated to you as an individual. Site Address - Widnes WA8 0WN Training - 2-3 days and continued support Pay - 11.44 plus bonus for every appointment booked Contract Temp - Perm after 12 weeks. Monday to Friday - 9am - 5.30pm This role is not an easy but if you enjoy chatting to people and find it easy to talk through products that can support and benefit people - this is an excellent role for you. As a representative of our company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impression Full training and in site support is given at all times and you will feel part of a intimate, friendly and determined team who all work together to achieve targets and visits Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 27, 2024
Full time
ONLY APPLY IF YOU LIVE NEAR WIDNES - WA8 0WN Would this suit you? Weekly pay? Weekends off Inbound call appointment scheduler Sales role with a difference? Small family run business Part of a successful, friendly and warm team We are a family run business that sells bespoke beds and chairs to customers by initially engaging over the phone after they have expressed an interest in the product. Our team answer calls from customers to promote the versatility of our products - how it enhances the lives of the people to purchase our products and provides years of assured comfort and satisfaction. Calls will drop onto your desk allowing you the opportunity talking through the products and gaining a visit for a sales representative to showcase our product at the comfort at their own home. This role will suit someone that enjoys talking to people and has a natural flair in speaking with customers with ease and being able to talk through products eloquently. The part you play as part of our team is to take calls and to book an appointment for our sales representative to attend a customer's home to demonstrate the product. Your objective to get as many appointments booked in each week, we do work to targets as this helps have a goal to work to. Your typical day looks like this: Answering calls on a ringer system Talking to customers about our beds and chairs Bouncing back from customers who may not be interested. Gaining a visit for a sales representative to demonstrate our products. Keeping in touch with customer for any after sales calls If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Service appointment advisor with a family run business who provides beds and chairs for patients, customers who either have underlying health conditions or who just fancy a reclining chair or bed to enhance their quality of life. This is a great role and provides a full-time opportunity with a company that is dedicated to you as an individual. Site Address - Widnes WA8 0WN Training - 2-3 days and continued support Pay - 11.44 plus bonus for every appointment booked Contract Temp - Perm after 12 weeks. Monday to Friday - 9am - 5.30pm This role is not an easy but if you enjoy chatting to people and find it easy to talk through products that can support and benefit people - this is an excellent role for you. As a representative of our company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impression Full training and in site support is given at all times and you will feel part of a intimate, friendly and determined team who all work together to achieve targets and visits Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Job Title: Customer Service Representative Salary: £22,000-£24,000 Location: Stevenage Contract: Permanent Hours: Monday to Friday 9-5pm Company Profile: Our client based in Stevenage have recently moved into brand new offices and are looking to expand their team. They are looking for a Customer Service Representative who will be the first point of contact to their client base. This is a great opportunity for someone looking for a step up in their career. Skills Required: Clear communication skills both written and verbal Microsoft Software e.g Word and Excel Strong attention to detail Self motivated and flexible Understanding of customer needs Responsibilities: Provide an excellent level of customer service support to our broad customer base. Work alongside Account Managers to ensure customer needs are met Processing customer orders Handle inbound and outbound calls Manage customer complaints and escalate where necessary Ensure deliveries are scheduled and customers updated Finding opportunities to upsell Identify leads and passing to business development team Benefits: 25 days annual leave entitlement plus 8 days bank holidays Pension scheme Subsidised Private medical health cover Annual pay reviews Free on site parking Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Apr 27, 2024
Full time
Job Title: Customer Service Representative Salary: £22,000-£24,000 Location: Stevenage Contract: Permanent Hours: Monday to Friday 9-5pm Company Profile: Our client based in Stevenage have recently moved into brand new offices and are looking to expand their team. They are looking for a Customer Service Representative who will be the first point of contact to their client base. This is a great opportunity for someone looking for a step up in their career. Skills Required: Clear communication skills both written and verbal Microsoft Software e.g Word and Excel Strong attention to detail Self motivated and flexible Understanding of customer needs Responsibilities: Provide an excellent level of customer service support to our broad customer base. Work alongside Account Managers to ensure customer needs are met Processing customer orders Handle inbound and outbound calls Manage customer complaints and escalate where necessary Ensure deliveries are scheduled and customers updated Finding opportunities to upsell Identify leads and passing to business development team Benefits: 25 days annual leave entitlement plus 8 days bank holidays Pension scheme Subsidised Private medical health cover Annual pay reviews Free on site parking Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Customer Service Advisor 23,400, Haywards Heath, Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch),25 days holiday + Bank Holidays, Discount Scheme The Role We are thrilled to be working with our long-standing client in their search for several customer service advisors to join their busy customer support team. Working as part of a small team, the role of Customer Service Advisor will see you answering enquiries from customers of global media companies by phone, email and live chat. Handle inbound and outbound customer contacts, answering questions and resolving complaints. Process orders via all contact methods. Move between voice calls & email as necessary Switch between inbound and outbound work as necessary Cross sell products and retain customers Requirements To be successful in the role of Customer Service Advisor, you will have excellent communication skills (verbal and written) with a confident telephone manner. Ideally you will have some customer service experience, either office based, or customer facing. You will have a good level of education and a willingness to learn. This role could suit someone who has worked as Customer Service Representative, Call Centre Agent or Customer Support Advisor. Company Information You will be joining a company who is long-established and highly successful in their field. They are committed to developing their staff, and this role has a direct progression path into more senior positions within the customer service department. There is also future opportunity for employees to develop their careers in other departments of the business. Package 23,400 Haywards Heath Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch) 25 days holiday + Bank Holidays Discount Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 26, 2024
Full time
Customer Service Advisor 23,400, Haywards Heath, Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch),25 days holiday + Bank Holidays, Discount Scheme The Role We are thrilled to be working with our long-standing client in their search for several customer service advisors to join their busy customer support team. Working as part of a small team, the role of Customer Service Advisor will see you answering enquiries from customers of global media companies by phone, email and live chat. Handle inbound and outbound customer contacts, answering questions and resolving complaints. Process orders via all contact methods. Move between voice calls & email as necessary Switch between inbound and outbound work as necessary Cross sell products and retain customers Requirements To be successful in the role of Customer Service Advisor, you will have excellent communication skills (verbal and written) with a confident telephone manner. Ideally you will have some customer service experience, either office based, or customer facing. You will have a good level of education and a willingness to learn. This role could suit someone who has worked as Customer Service Representative, Call Centre Agent or Customer Support Advisor. Company Information You will be joining a company who is long-established and highly successful in their field. They are committed to developing their staff, and this role has a direct progression path into more senior positions within the customer service department. There is also future opportunity for employees to develop their careers in other departments of the business. Package 23,400 Haywards Heath Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch) 25 days holiday + Bank Holidays Discount Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Job Title: Member Customer Service Representative Salary: 25,000 -Need to be able to commute to Cheadle, Stockport Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Member Customer Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
Apr 26, 2024
Full time
Job Title: Member Customer Service Representative Salary: 25,000 -Need to be able to commute to Cheadle, Stockport Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Member Customer Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
Job Title: Inbound Service Representative Salary: £25,000 Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Inbound Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
Apr 26, 2024
Full time
Job Title: Inbound Service Representative Salary: £25,000 Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Inbound Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
Customer Service Advisor / Contact Centre Agent / Customer Care Representative with a great combination of administrative, customer service and organisational / time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in Bath, Somerset. SALARY: £25,000 - £28,000 per annum + Commission + Benefits LOCATION: Hybrid Working from Home and the Office in Bath, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week, Monday to Saturday (Saturdays are worked on a rota basis with a day off in lieu) IS THIS YOU? Do you have excellent communication and listening skills? Have you had previous experience working in an inbound call centre environment? If the answer is yes to the above, then we would love to hear from you. We are looking for talented individuals to join our Customer Care Team who as a Customer Service Advisor / Contact Centre Agent / Customer Care Representative who is passionate about putting the customer at the heart of everything they do. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent / Customer Care Representativewith a great combination of administrative, customer service and organisational / time-management skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor / Customer Care Representative you will be responsible for effectively handling customer queries through our email, social, chat and telephony channels in a timely and professional manner. As the Customer Service Advisor / Customer Care Representative you will take ownership of anything from information on products and order updates to complaints, always aiming to resolve first time. WHO WE ARE Here at Truespeed we don't just offer jobs - we offer careers. We're committed to creating an engaging, supportive, and inclusive workplace and providing opportunities for development, training, and growth. DUTIES Your duties as a Customer Service Advisor / Customer Care Representative will include: Effectively handling customer queries through our email, social, chat and telephony channels in a timely and professional manner Taking ownership of anything from information on products and order updates to complaints, always aiming to resolve first time Improving customer satisfaction by owning a customer query through to resolution Taking an active role in complaint resolution with the aim to resolve on first contact Booking installations, outlining the process, and answering any queries Renewing contracts, ensuring the customer is fully informed of actions taken Problem solving and contributing to the improvement of working processes within the team and wider business Sharing information with colleagues and updating knowledge management systems Any other reasonable duties that may be required from time to time to ensure all our customers have a great experience with Truespeed CANDIDATE REQUIREMENTS Demonstrable experience gained in a high volume B2C customer service centre Experience in handling and owning complaints through to resolution and to timescales Good working knowledge of Microsoft Office, G-Suite, and Google Analytics Ability to simplify complex topics and communicate them clearly with customers Confident and professional verbal and written communication Good listener, able to identify customer needs and guide conversations to understand and resolve customer queries Empathetic and able to relate to a wide-ranging demographic Flexible approach and ability to meet deadlines Desire to learn and takes initiative to develop professionally Excellent time management skills Positive can-do attitude BENEFITS Life insurance Health care options Competitive pension scheme Hybrid working 25 days holiday plus bank holidays Great opportunities for career development Onsite parking Casual dress Commission scheme Attractive employee referral scheme NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P12092 This job is being advertised by AWD online on behalf of Truespeed Communications Ltd
Apr 26, 2024
Full time
Customer Service Advisor / Contact Centre Agent / Customer Care Representative with a great combination of administrative, customer service and organisational / time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in Bath, Somerset. SALARY: £25,000 - £28,000 per annum + Commission + Benefits LOCATION: Hybrid Working from Home and the Office in Bath, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week, Monday to Saturday (Saturdays are worked on a rota basis with a day off in lieu) IS THIS YOU? Do you have excellent communication and listening skills? Have you had previous experience working in an inbound call centre environment? If the answer is yes to the above, then we would love to hear from you. We are looking for talented individuals to join our Customer Care Team who as a Customer Service Advisor / Contact Centre Agent / Customer Care Representative who is passionate about putting the customer at the heart of everything they do. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent / Customer Care Representativewith a great combination of administrative, customer service and organisational / time-management skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor / Customer Care Representative you will be responsible for effectively handling customer queries through our email, social, chat and telephony channels in a timely and professional manner. As the Customer Service Advisor / Customer Care Representative you will take ownership of anything from information on products and order updates to complaints, always aiming to resolve first time. WHO WE ARE Here at Truespeed we don't just offer jobs - we offer careers. We're committed to creating an engaging, supportive, and inclusive workplace and providing opportunities for development, training, and growth. DUTIES Your duties as a Customer Service Advisor / Customer Care Representative will include: Effectively handling customer queries through our email, social, chat and telephony channels in a timely and professional manner Taking ownership of anything from information on products and order updates to complaints, always aiming to resolve first time Improving customer satisfaction by owning a customer query through to resolution Taking an active role in complaint resolution with the aim to resolve on first contact Booking installations, outlining the process, and answering any queries Renewing contracts, ensuring the customer is fully informed of actions taken Problem solving and contributing to the improvement of working processes within the team and wider business Sharing information with colleagues and updating knowledge management systems Any other reasonable duties that may be required from time to time to ensure all our customers have a great experience with Truespeed CANDIDATE REQUIREMENTS Demonstrable experience gained in a high volume B2C customer service centre Experience in handling and owning complaints through to resolution and to timescales Good working knowledge of Microsoft Office, G-Suite, and Google Analytics Ability to simplify complex topics and communicate them clearly with customers Confident and professional verbal and written communication Good listener, able to identify customer needs and guide conversations to understand and resolve customer queries Empathetic and able to relate to a wide-ranging demographic Flexible approach and ability to meet deadlines Desire to learn and takes initiative to develop professionally Excellent time management skills Positive can-do attitude BENEFITS Life insurance Health care options Competitive pension scheme Hybrid working 25 days holiday plus bank holidays Great opportunities for career development Onsite parking Casual dress Commission scheme Attractive employee referral scheme NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P12092 This job is being advertised by AWD online on behalf of Truespeed Communications Ltd
Sales Development Representative Location: Poole (On-Site) Package: Salary Negotiable, Monthly Bonus + Benefits Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK. As part of their ongoing commitment to looking after their clients and team they are looking to appoint an Insurance Sales Development Representative, to help grow the business further and ensure that clients receive the excellent service levels they are used to. This role is designed to convert leads and assist with customer enquiries, along with general customer service duties. The team will also assist in your career development & chances of progression by providing further training, development and the opportunity to look after clients on an end to end basis. The day to day: Making outbound calls to build a rapport to qualify leads. Engaging and managing inbound website leads and liaising between the customer and sales team Building future opportunities with existing customer data Fact Finding to relay over key information to our advisors ensuring they deliver their sales objectives. Hitting lead generation targets Accurately record, store, input and update information into the relevant systems Maintaining call control whilst on the phone to customers and building rapport, and showing empathy when required Provide a tailored approach and actively listen to the customers' needs Using initiative to prioritise workload and balance this alongside customer needs. Collaborating with other areas of the business to ensure strong inter department communication Work towards individual and team targets Champion adherence to all company policies, procedures, and regulations and adhere to company data protection policy What's on offer: A highly passionate and motivated team that look after each other as well as their clients An excellent chance of long term progression A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon conversion rates. About you: You'll have initial insurance experience, or a strong background in telesales and/or customer service Ideally, you'll be looking to work towards the Cert CII qualification Previous experience with Acturis is highly beneficial For more information please apply online or contact Daniel Hurley.
Apr 26, 2024
Full time
Sales Development Representative Location: Poole (On-Site) Package: Salary Negotiable, Monthly Bonus + Benefits Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK. As part of their ongoing commitment to looking after their clients and team they are looking to appoint an Insurance Sales Development Representative, to help grow the business further and ensure that clients receive the excellent service levels they are used to. This role is designed to convert leads and assist with customer enquiries, along with general customer service duties. The team will also assist in your career development & chances of progression by providing further training, development and the opportunity to look after clients on an end to end basis. The day to day: Making outbound calls to build a rapport to qualify leads. Engaging and managing inbound website leads and liaising between the customer and sales team Building future opportunities with existing customer data Fact Finding to relay over key information to our advisors ensuring they deliver their sales objectives. Hitting lead generation targets Accurately record, store, input and update information into the relevant systems Maintaining call control whilst on the phone to customers and building rapport, and showing empathy when required Provide a tailored approach and actively listen to the customers' needs Using initiative to prioritise workload and balance this alongside customer needs. Collaborating with other areas of the business to ensure strong inter department communication Work towards individual and team targets Champion adherence to all company policies, procedures, and regulations and adhere to company data protection policy What's on offer: A highly passionate and motivated team that look after each other as well as their clients An excellent chance of long term progression A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon conversion rates. About you: You'll have initial insurance experience, or a strong background in telesales and/or customer service Ideally, you'll be looking to work towards the Cert CII qualification Previous experience with Acturis is highly beneficial For more information please apply online or contact Daniel Hurley.
Client Support Representative £12.50 Per Hour Doncaster Temporary Our client is looking for a Client Support Representative to support them during a busy period. The vacancy is based in Doncaster and will be for 2 4 weeks. This is an immediate start for the right person. Duties include. Ensure that new applications are processed. To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries. Take ownership and responsibility when handling customer enquires via inbound or outbound calls and other communication mediums, investigating and responding to queries and calls proactively and efficiently. Working closely with other departments to ensure clients pass through the transfer process with fluidity. Regularly updating clients with regards to their applications Contacting clients to retrieve any required information and to answer any queries they may have. Maintaining up to date client records on the business database Dealing with confidential information Requirements Confident Telephone Manner Ability to call customers to update them on the progress of an application. Respond to inbound calls efficiently and politely. General Administration updating the CRM system. Must have excellent Customer Service Skills Computer Literate Confidential when handling customer information Hours of Work 9am - 5.30pm Monday Friday (40 Hours per week) Customer Service is a vacancy that sits within the commercial division in Venatu Recruitment Group. If you are currently seeking a temporary vacancy and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Apr 25, 2024
Seasonal
Client Support Representative £12.50 Per Hour Doncaster Temporary Our client is looking for a Client Support Representative to support them during a busy period. The vacancy is based in Doncaster and will be for 2 4 weeks. This is an immediate start for the right person. Duties include. Ensure that new applications are processed. To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries. Take ownership and responsibility when handling customer enquires via inbound or outbound calls and other communication mediums, investigating and responding to queries and calls proactively and efficiently. Working closely with other departments to ensure clients pass through the transfer process with fluidity. Regularly updating clients with regards to their applications Contacting clients to retrieve any required information and to answer any queries they may have. Maintaining up to date client records on the business database Dealing with confidential information Requirements Confident Telephone Manner Ability to call customers to update them on the progress of an application. Respond to inbound calls efficiently and politely. General Administration updating the CRM system. Must have excellent Customer Service Skills Computer Literate Confidential when handling customer information Hours of Work 9am - 5.30pm Monday Friday (40 Hours per week) Customer Service is a vacancy that sits within the commercial division in Venatu Recruitment Group. If you are currently seeking a temporary vacancy and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Swift Temps (North West) Ltd
Knaresborough, Yorkshire
Swift Placements are delighted to be working with a leading car finance company based in Harrogate who are dedicated to providing accessible and affordable financing solutions to individuals seeking to purchase vehicles. Our client values transparency, customer satisfaction, and efficient service delivery. Due to a period of growth for the business our Harrogate based client are on the lookout for 2x sales driven and progression hungry Sales Administrator's to join their expanding on a full-time permanent basis. The role: As a Sales Administrator, you will play a pivotal role in assisting the sales team in achieving their goals by providing administrative and operational support throughout the sales process. Your primary responsibility will be to ensure a smooth and efficient experience for both the customers and sales representatives. The package: Monday to Friday Full time permanent position Location: Harrogate (Must be able to commute to Harrogate) Salary on offer: £23,000 basic OTE £28,000! 32 days annual leave including bank holidays. 12 months FREE gym membership Regular team social events throughout the year, company awards, length of service and much more! Continuous training throughout your career! Free parking on site Death in Service Key Responsibilities: The Sales Administrator will assist the sales team in preparing and processing finance applications for customers. The Sales Administrator will answer inbound calls in a timely manner and in line with the company's expectations. Keep account managers up to date with any sales progression. Coordinate closely with customers to gather required documentation and information. Liaise with financial institutions and underwriters to secure financing approvals. Generate and review finance agreements and related documentation. Maintain accurate and up-to-date records of customer interactions and transactions. Provide timely and effective communication to customers regarding their application status. The Sales Administrator will support the sales team in managing incoming inquiries and scheduling appointments. Collaborate with internal departments such as operations and finance to streamline processes. Assist in resolving customer inquiries and concerns in a professional and courteous manner. Contribute to achieving sales targets and objectives through proactive support. Qualifications and Skills: Previous experience in a sales or administrative role, preferably in the automotive or finance industry. Strong attention to detail and excellent organisational skills. Proficient computer skills, including experience with CRM software and Microsoft Office. Ability to work effectively in a fast-paced environment and prioritise tasks accordingly. Excellent communication and interpersonal skills. Knowledge of finance and lending practices is a plus. Proactive problem-solving abilities and a customer-focused mindset. An opportunity not to be missed! Apply today and contact Arsalan Mohammed at Swift Placements.
Apr 25, 2024
Full time
Swift Placements are delighted to be working with a leading car finance company based in Harrogate who are dedicated to providing accessible and affordable financing solutions to individuals seeking to purchase vehicles. Our client values transparency, customer satisfaction, and efficient service delivery. Due to a period of growth for the business our Harrogate based client are on the lookout for 2x sales driven and progression hungry Sales Administrator's to join their expanding on a full-time permanent basis. The role: As a Sales Administrator, you will play a pivotal role in assisting the sales team in achieving their goals by providing administrative and operational support throughout the sales process. Your primary responsibility will be to ensure a smooth and efficient experience for both the customers and sales representatives. The package: Monday to Friday Full time permanent position Location: Harrogate (Must be able to commute to Harrogate) Salary on offer: £23,000 basic OTE £28,000! 32 days annual leave including bank holidays. 12 months FREE gym membership Regular team social events throughout the year, company awards, length of service and much more! Continuous training throughout your career! Free parking on site Death in Service Key Responsibilities: The Sales Administrator will assist the sales team in preparing and processing finance applications for customers. The Sales Administrator will answer inbound calls in a timely manner and in line with the company's expectations. Keep account managers up to date with any sales progression. Coordinate closely with customers to gather required documentation and information. Liaise with financial institutions and underwriters to secure financing approvals. Generate and review finance agreements and related documentation. Maintain accurate and up-to-date records of customer interactions and transactions. Provide timely and effective communication to customers regarding their application status. The Sales Administrator will support the sales team in managing incoming inquiries and scheduling appointments. Collaborate with internal departments such as operations and finance to streamline processes. Assist in resolving customer inquiries and concerns in a professional and courteous manner. Contribute to achieving sales targets and objectives through proactive support. Qualifications and Skills: Previous experience in a sales or administrative role, preferably in the automotive or finance industry. Strong attention to detail and excellent organisational skills. Proficient computer skills, including experience with CRM software and Microsoft Office. Ability to work effectively in a fast-paced environment and prioritise tasks accordingly. Excellent communication and interpersonal skills. Knowledge of finance and lending practices is a plus. Proactive problem-solving abilities and a customer-focused mindset. An opportunity not to be missed! Apply today and contact Arsalan Mohammed at Swift Placements.
Position: Customer Service Representative (day shift) Salary: £23,200.00 Location: Glasgow Head Office Hours: Full Time Hours of work: Shifts are between 7:00am 5:00pm We are advertising this Helpdesk Customer Service Representative role on behalf of our client City Facilities Management . City FM was established in 1985 and the company has grown to become one of the world s largest privately held, integrated FM companies. Job Purpose To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries. Monitor and manage new calls with a high focus on response times whilst following the call scripts provided capturing all relevant data to comply with Call Quality Monitoring guidelines. Ensure that all relevant administration related to the completion of your role are completed in full and in a timely manner. Key Accountabilities: To ensure compliance with the Call Script and adhere to Call Quality Monitoring guidelines. To ensure all relevant data is obtained on each call through appropriate questioning quickly securing an understanding of the problem. To ensure the accurate input of data and the completion of all relevant fields throughout each call. To take ownership of customer problems to conclusion To liaise with Engineers in order to prioritise calls enabling swift response times. To manage after call activities to effectively manage workload and service levels. To communicate fluently and confidently without supervision creating an atmosphere of co-operation with both Customer and Colleagues. Consider the impact of own actions on other members of the Helpdesk team and take pride in being part of a team. Strive to achieve agreed service levels at all times. Action any corrective actions highlighted in performance reviews and 1-1 s with your direct line manager. To approach your Team Leader with any issues or problems that may arise. To represent the Company in a professional and competent manner at all times and develop strong working relationships within the organisation and partnership colleagues. To ensure effective written and verbal communication of all relevant information pertinent to the role. To visibly demonstrate enthusiasm and positive behaviour. To own and display the company values, respect and value others. To comply with any other reasonable request from the Helpdesk Management Team. To apply for this role please submit your full and up to date CV to Andrew Bridges at PDA Search and Selection
Apr 25, 2024
Full time
Position: Customer Service Representative (day shift) Salary: £23,200.00 Location: Glasgow Head Office Hours: Full Time Hours of work: Shifts are between 7:00am 5:00pm We are advertising this Helpdesk Customer Service Representative role on behalf of our client City Facilities Management . City FM was established in 1985 and the company has grown to become one of the world s largest privately held, integrated FM companies. Job Purpose To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries. Monitor and manage new calls with a high focus on response times whilst following the call scripts provided capturing all relevant data to comply with Call Quality Monitoring guidelines. Ensure that all relevant administration related to the completion of your role are completed in full and in a timely manner. Key Accountabilities: To ensure compliance with the Call Script and adhere to Call Quality Monitoring guidelines. To ensure all relevant data is obtained on each call through appropriate questioning quickly securing an understanding of the problem. To ensure the accurate input of data and the completion of all relevant fields throughout each call. To take ownership of customer problems to conclusion To liaise with Engineers in order to prioritise calls enabling swift response times. To manage after call activities to effectively manage workload and service levels. To communicate fluently and confidently without supervision creating an atmosphere of co-operation with both Customer and Colleagues. Consider the impact of own actions on other members of the Helpdesk team and take pride in being part of a team. Strive to achieve agreed service levels at all times. Action any corrective actions highlighted in performance reviews and 1-1 s with your direct line manager. To approach your Team Leader with any issues or problems that may arise. To represent the Company in a professional and competent manner at all times and develop strong working relationships within the organisation and partnership colleagues. To ensure effective written and verbal communication of all relevant information pertinent to the role. To visibly demonstrate enthusiasm and positive behaviour. To own and display the company values, respect and value others. To comply with any other reasonable request from the Helpdesk Management Team. To apply for this role please submit your full and up to date CV to Andrew Bridges at PDA Search and Selection
Inside Sales Representative Location : Hybrid working. Office based in Stokenchurch Salary : £30K - £35K + up to £8K bonus Contract : Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme We are DEKRA Automotive, we have a unique and challenging opportunity for a Inside Sales Representative to join our global business employing over 44,000 employees in more than 50 countries on all five continents! In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for an Inside Sales Representative to serve as the focal point of contact for prospects on behalf of the Business Development Team. The goal of this role is to prospect and acquire new business opportunities to support the growth of sustainability services, audit services, consultancy services and inspection services, across all industry sectors, ultimately contributing to the sustainable growth of our business! In addition to this as our Inside Sales Representative you will be responsible for: Inbound Lead Response - Responding to inbound leads from calls, emails, webforms, Sales Forces etc, in most cases you will make a call to this lead and ensure they are qualified. Outbound Lead Generation - Prospecting for new leads, connecting on LinkedIn and using Sales Navigator, emailing prospects and handing over to our business development team when qualified. Small Account Management - Handling and closing deals with small accounts, upselling and cross selling to existing accounts and reaching out and setting up meetings for our Business Development team. Customer Satisfaction and Feedback Management - Researching and expanding accounts, identifying key businesses and establishing direct contacts across client organisations. In order to be successful in this role it would be great if you had: A track record in business development and consulting services, particularly in automotive, sustainability services and / or heavy industry - although this part is not essential. Exceptional interpersonal skills, with the ability to communicate effectively across all levels. It would be great if you were competent in the following systems: Windows 11 MS Word (including mail merge functions) Outlook Email Excel PowerPoint MS Teams SalesForce Social Meda - predominantly LinkedIn If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Apr 24, 2024
Full time
Inside Sales Representative Location : Hybrid working. Office based in Stokenchurch Salary : £30K - £35K + up to £8K bonus Contract : Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme We are DEKRA Automotive, we have a unique and challenging opportunity for a Inside Sales Representative to join our global business employing over 44,000 employees in more than 50 countries on all five continents! In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for an Inside Sales Representative to serve as the focal point of contact for prospects on behalf of the Business Development Team. The goal of this role is to prospect and acquire new business opportunities to support the growth of sustainability services, audit services, consultancy services and inspection services, across all industry sectors, ultimately contributing to the sustainable growth of our business! In addition to this as our Inside Sales Representative you will be responsible for: Inbound Lead Response - Responding to inbound leads from calls, emails, webforms, Sales Forces etc, in most cases you will make a call to this lead and ensure they are qualified. Outbound Lead Generation - Prospecting for new leads, connecting on LinkedIn and using Sales Navigator, emailing prospects and handing over to our business development team when qualified. Small Account Management - Handling and closing deals with small accounts, upselling and cross selling to existing accounts and reaching out and setting up meetings for our Business Development team. Customer Satisfaction and Feedback Management - Researching and expanding accounts, identifying key businesses and establishing direct contacts across client organisations. In order to be successful in this role it would be great if you had: A track record in business development and consulting services, particularly in automotive, sustainability services and / or heavy industry - although this part is not essential. Exceptional interpersonal skills, with the ability to communicate effectively across all levels. It would be great if you were competent in the following systems: Windows 11 MS Word (including mail merge functions) Outlook Email Excel PowerPoint MS Teams SalesForce Social Meda - predominantly LinkedIn If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Telesales Representative £23k - £26k DOE Orpington Full time, permanent position Are you a Telesales Representative looking for a new role? Are you passionate, driven and hardworking? If so, we are currently looking for a Telesales Representative on behalf of my client to join their dynamic and supportive team. In this fast-paced role, you'll handle high volumes of inbound and outbound calls. Your primary focus will be welcoming new members, assisting existing members, and addressing any cancellation requests. The successful candidate will possess natural sales abilities to overcome objections. Duties: Building great relationships over the phone in order to identify and understand key customer requirements. Working effectively to meet and exceed monthly, quarterly, and annual targets, both individually and as part of a team. Converting and following up leads generated both externally and by marketing activities. Growing existing accounts by identifying new opportunities and dealing with incoming queries efficiently. Maintaining accurate and timely documentation using internal systems. The successful candidate will have: Previous experience within a fast paced, call centre/customer service role. Excellent communication skills, with tons of confidence approaching new contacts. Great ability to quickly build rapport over the phone, negotiating and closing calls effectively. Bags of energy to make volume calls and keep up with documentation. A growth mindset with lots of ambition and drive to exceed targets. Good IT skills, including Microsoft Office. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Alarna Stocking, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Apr 23, 2024
Full time
Telesales Representative £23k - £26k DOE Orpington Full time, permanent position Are you a Telesales Representative looking for a new role? Are you passionate, driven and hardworking? If so, we are currently looking for a Telesales Representative on behalf of my client to join their dynamic and supportive team. In this fast-paced role, you'll handle high volumes of inbound and outbound calls. Your primary focus will be welcoming new members, assisting existing members, and addressing any cancellation requests. The successful candidate will possess natural sales abilities to overcome objections. Duties: Building great relationships over the phone in order to identify and understand key customer requirements. Working effectively to meet and exceed monthly, quarterly, and annual targets, both individually and as part of a team. Converting and following up leads generated both externally and by marketing activities. Growing existing accounts by identifying new opportunities and dealing with incoming queries efficiently. Maintaining accurate and timely documentation using internal systems. The successful candidate will have: Previous experience within a fast paced, call centre/customer service role. Excellent communication skills, with tons of confidence approaching new contacts. Great ability to quickly build rapport over the phone, negotiating and closing calls effectively. Bags of energy to make volume calls and keep up with documentation. A growth mindset with lots of ambition and drive to exceed targets. Good IT skills, including Microsoft Office. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Alarna Stocking, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Our client is looking for an Inbound Sales Manager who will be responsible for leading the internal sales team ensuring sales activities are maximised to help the company exceed all sales and profit targets whilst delivering outstanding customer service levels. Main Responsibilities Identification of new business opportunities by monitoring inbound marketing channels and activities Managing the inside sales representatives team Setting and tracking sales targets for your team Suggesting and implementing improvements in the sales administration process Developing and executing various sales strategies Owning administrative work and diligently accomplishing tasks given by the CEO Generating weekly and monthly sales reports Researching competitors and potential leads Report on sales metrics and suggest improvements Prepare monthly, quarterly and annual sales forecasts Use customer feedback to generate ideas about new features or products Research and discover methods to increase customer engagement Ensure sales, finance and legal policies and procedures are met Skills Inbound sales knowledge Sales & Marketing Knowledge In-depth understanding of the sales administration process Excellent interpersonal and team management skills Strong analytical and organizational skills Numerical abilities and problem-solving attitude Able to pick things up quickly; comfortable with CRM, Office / Google Suite A team player Previous experience in sales, customer service and working towards structured KPIs In Addition: Requires a flexible work schedule between 8am - 6pm, including weekends and holidays (core hours 8.30-5pm M-F) OFFICE BASED Ability to connect over the phone Comfortable using Microsoft Windows applications Able to work some weekends Ability to exercise sound judgment within generally defined processes and procedures you're resilient, adaptable and thrive in a dynamic environment Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Sep 19, 2022
Full time
Our client is looking for an Inbound Sales Manager who will be responsible for leading the internal sales team ensuring sales activities are maximised to help the company exceed all sales and profit targets whilst delivering outstanding customer service levels. Main Responsibilities Identification of new business opportunities by monitoring inbound marketing channels and activities Managing the inside sales representatives team Setting and tracking sales targets for your team Suggesting and implementing improvements in the sales administration process Developing and executing various sales strategies Owning administrative work and diligently accomplishing tasks given by the CEO Generating weekly and monthly sales reports Researching competitors and potential leads Report on sales metrics and suggest improvements Prepare monthly, quarterly and annual sales forecasts Use customer feedback to generate ideas about new features or products Research and discover methods to increase customer engagement Ensure sales, finance and legal policies and procedures are met Skills Inbound sales knowledge Sales & Marketing Knowledge In-depth understanding of the sales administration process Excellent interpersonal and team management skills Strong analytical and organizational skills Numerical abilities and problem-solving attitude Able to pick things up quickly; comfortable with CRM, Office / Google Suite A team player Previous experience in sales, customer service and working towards structured KPIs In Addition: Requires a flexible work schedule between 8am - 6pm, including weekends and holidays (core hours 8.30-5pm M-F) OFFICE BASED Ability to connect over the phone Comfortable using Microsoft Windows applications Able to work some weekends Ability to exercise sound judgment within generally defined processes and procedures you're resilient, adaptable and thrive in a dynamic environment Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Sales Assistants - No Experience Required Looking for an opportunity that rewards success? Are you a true HUNTER of new business? Driven, hungry and entrepreneurial? Our client is an award winning sales and marketing organisation; who are looking to enhance their sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. Successful applicants will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, our clients would like to hear from you! No experience is necessary although our client welcomes applicants with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. Applicants that are available more than 3 days a week will be considered. Please note, our client require applicants to be over 18 years old. Apply now. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Feb 22, 2022
Full time
Sales Assistants - No Experience Required Looking for an opportunity that rewards success? Are you a true HUNTER of new business? Driven, hungry and entrepreneurial? Our client is an award winning sales and marketing organisation; who are looking to enhance their sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. Successful applicants will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, our clients would like to hear from you! No experience is necessary although our client welcomes applicants with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. Applicants that are available more than 3 days a week will be considered. Please note, our client require applicants to be over 18 years old. Apply now. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Looking to start an exciting sales career in the Bristol area? This sales and marketing role will include the following aspects: Customer Service Sales Marketing Promoting Face to Face sales NO EXPERIENCE in these areas is essential as this company will provide full access to sales, customer service, client and product training. The question is - would you enjoy representing clients in a lively, well established and fully motivated environment? Are you looking for a role that offers the equivalent of full time hours? Located in the city centre of Bristol, this Sales and Marketing Company is well established, successful and constantly growing. As a result, they are looking to recruit for to assist with residential and event campaigns. APPOINTMENTS ARE BEING HELD! - ALL CANDIDATES MUST BE 18 OR OVER. YOU MUST LIVE WITHIN COMMUTABLE DISTANCE TO BRISTOL CITY CENTRE! If you would like to kick start a new career in Sales, Marketing and Customer Service apply now online by clicking the 'apply' button and completing the online application process. Please make sure you attach your up to date CV and contact details so the recruitment team can get in touch with you as soon as possible! No experience is necessary in this self employed commission only role as access to full client and product training will be given. Our client does welcome candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. Please note our client are unable to provide sponsorship for non-EU citizens and require sales assistants to work at least 4 full days a week. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Feb 22, 2022
Full time
Looking to start an exciting sales career in the Bristol area? This sales and marketing role will include the following aspects: Customer Service Sales Marketing Promoting Face to Face sales NO EXPERIENCE in these areas is essential as this company will provide full access to sales, customer service, client and product training. The question is - would you enjoy representing clients in a lively, well established and fully motivated environment? Are you looking for a role that offers the equivalent of full time hours? Located in the city centre of Bristol, this Sales and Marketing Company is well established, successful and constantly growing. As a result, they are looking to recruit for to assist with residential and event campaigns. APPOINTMENTS ARE BEING HELD! - ALL CANDIDATES MUST BE 18 OR OVER. YOU MUST LIVE WITHIN COMMUTABLE DISTANCE TO BRISTOL CITY CENTRE! If you would like to kick start a new career in Sales, Marketing and Customer Service apply now online by clicking the 'apply' button and completing the online application process. Please make sure you attach your up to date CV and contact details so the recruitment team can get in touch with you as soon as possible! No experience is necessary in this self employed commission only role as access to full client and product training will be given. Our client does welcome candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. Please note our client are unable to provide sponsorship for non-EU citizens and require sales assistants to work at least 4 full days a week. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Sales Assistant - Immediate start Do you want to be a part of a lively, fun and social team environment? Looking for an job opportunity in the Leeds area that rewards success and supports your career progression? Driven, hungry and entrepreneurial? Want an opportunity that challenges you and is different everyday? Our client in Leeds is an award winning sales and marketing organisation; who are looking to enhance their field sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a field sales environment. Successful candidates will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Team work If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, they would like to hear from you! No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. If you would like the career opportunity with uncapped earnings, apply now. Please note, our client will only consider candidates that are available on a full time basis and are over the age of 18. They cannot accept tier 4 student Visa's and must be in the UK for immediate start. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Feb 22, 2022
Full time
Sales Assistant - Immediate start Do you want to be a part of a lively, fun and social team environment? Looking for an job opportunity in the Leeds area that rewards success and supports your career progression? Driven, hungry and entrepreneurial? Want an opportunity that challenges you and is different everyday? Our client in Leeds is an award winning sales and marketing organisation; who are looking to enhance their field sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a field sales environment. Successful candidates will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Team work If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, they would like to hear from you! No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. If you would like the career opportunity with uncapped earnings, apply now. Please note, our client will only consider candidates that are available on a full time basis and are over the age of 18. They cannot accept tier 4 student Visa's and must be in the UK for immediate start. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Overview: Customer Service Representative Shifts - 5/7 days between 8am - 8pm Monday - Friday and 9am - 5:30pm Saturday and Sunday Training - 8 days, Monday - Thursday 9am - 5:30pm Start Date - Various The Role Teleperformance is currently hiring on a permanent full time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice on application, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolutions driven approach. As part of your employment we will need to conduct an advanced level security clearance for you. Due to this we can only take applications from candidates with valid passports and also must have lived in UK for the last 3 years continuously. You must also be able to produce detailed career history for the last 3 years including evidences. This must be added to your references page on your online profile, with correct reference type, covering all employments, academics and gaps in employment on a continuous date order and all evidences should be brought into the assessment centre for verification. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We've been doing this since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence! At Teleperformance we encourage our people to learn, work and grow within the business. For example, we offer courses and academies to support career progression. A large proportion of our managers, trainers and other key team members started with us as advisors. If you're looking for a career this could be a great opportunity to get you started. You can follow us on: Facebook Twitter
Dec 03, 2021
Full time
Overview: Customer Service Representative Shifts - 5/7 days between 8am - 8pm Monday - Friday and 9am - 5:30pm Saturday and Sunday Training - 8 days, Monday - Thursday 9am - 5:30pm Start Date - Various The Role Teleperformance is currently hiring on a permanent full time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice on application, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolutions driven approach. As part of your employment we will need to conduct an advanced level security clearance for you. Due to this we can only take applications from candidates with valid passports and also must have lived in UK for the last 3 years continuously. You must also be able to produce detailed career history for the last 3 years including evidences. This must be added to your references page on your online profile, with correct reference type, covering all employments, academics and gaps in employment on a continuous date order and all evidences should be brought into the assessment centre for verification. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We've been doing this since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence! At Teleperformance we encourage our people to learn, work and grow within the business. For example, we offer courses and academies to support career progression. A large proportion of our managers, trainers and other key team members started with us as advisors. If you're looking for a career this could be a great opportunity to get you started. You can follow us on: Facebook Twitter
Sales Assistant - Immediate start Do you want to be a part of a lively, fun and social team environment? Looking for an job opportunity that rewards success and supports your career progression? Driven, hungry and entrepreneurial? Want an opportunity that challenges you and is different everyday? Our client is an award winning sales and marketing organisation; who are looking to enhance their field sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a field sales environment. Successful candidates will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Team work If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, they would like to hear from you! No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. If you would like the career opportunity with uncapped earnings, apply now. Please note, our client will only consider candidates that are available on a full time basis and are over the age of 18. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Nov 11, 2021
Full time
Sales Assistant - Immediate start Do you want to be a part of a lively, fun and social team environment? Looking for an job opportunity that rewards success and supports your career progression? Driven, hungry and entrepreneurial? Want an opportunity that challenges you and is different everyday? Our client is an award winning sales and marketing organisation; who are looking to enhance their field sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a field sales environment. Successful candidates will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Team work If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, they would like to hear from you! No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. If you would like the career opportunity with uncapped earnings, apply now. Please note, our client will only consider candidates that are available on a full time basis and are over the age of 18. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.