Control Room Operator (0079) Pay Rate: £18.80 an hour plus benefits Location: indigo at The O2 Appointment Type: Zero Hours Closing Date: 23 May 2024 Company: indigo at The O2 Indigo at The O2 is a 2,750-capacity live music club for smaller music events, club events, after shows, corporate and private events. It contains four bars: two on the main ground floor area in front of the stage, one in the VIP lounge called the Purple Lounge and one in the stalls called Bleachers. One of the premiere live venues in London, in addition to music performances indigo at The O2 hosts a variety of events including "An Audience with Bill Clinton" in 2007; comedians such as Andy Parsons and Roy 'Chubby' Brown have performed, Classic FM shows; the 'boot camp' sessions for the reality TV show, The X Factor and the debut of the snooker format, Power Snooker. Are you looking for a flexible role? Do you want to work for a company recently voted Best place to Work by The Sunday Times? Important Information: This is an events-based hourly role. Shifts are 7 hours long (Evenings 17:00-00:00). There may be extended hours if after parties take place after the event, or if shows start earlier in the day. indigo at The O2 is a hidden gem in The O2 (sometimes known as The O2's little sister!) With a capacity of 2,800 it is a perfect venue for music, comedy, TV recordings and corporate events. It is the place of choice for many stars for their after-show parties, or top comedians that like a more intimate experience with their fans. We are looking for Control Room Operators to operate an effective and efficient control room range of duties and services. You will: Manage alarm response, CCTV monitoring, communication, life safety systems monitoring and response, access and egress control. Communicate, liaise and operate closely as appropriate with the other departments and bodies including the Site Security Team, the Entertainment District & ICON Management Team, Peninsula Square Operations Team, the Venues Management Team, the Parking Management team, Contractors, Partners, Tenants, Emergency Services, Law Enforcement Departments, Local Government and Transport Services Support the delivery of the Standard Operating Procedures and Site Wide Emergency Management Plan in conjunction with the appropriate authorities and colleagues Ensure you comply with the control room operational security standards and the relevant Data Protection and Human Rights requirements. We're looking for SIA CCTV Operators, who have worked in a control room and have radio and telephone communications experience. You'll have worked in customer service environment always maintaining the highest standards of customer care. Thriving in a very busy environment and maintaining patience and empathy even when working under pressure; you'll be a team player with a flexible and positive attitude to work. With excellent communication skills and the ability to build good internal and external relationships; you'll have good computer literacy, including all Microsoft Office applications and be able to grasp new systems. You'll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation. We'll give you all the training in our systems, policies, and procedures so that you'll be set up for success. Where: You'll be based at our Indigo venue which is in The O2 and a short walk from North Greenwich tube and bus station. So why apply? AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always! Want to know what it's like to work at AEG? Click here: Our commitment to inclusion We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. Documents indigo at The O2 Control Room Operator JD 2024.pdf (131.78 KB)
May 17, 2024
Full time
Control Room Operator (0079) Pay Rate: £18.80 an hour plus benefits Location: indigo at The O2 Appointment Type: Zero Hours Closing Date: 23 May 2024 Company: indigo at The O2 Indigo at The O2 is a 2,750-capacity live music club for smaller music events, club events, after shows, corporate and private events. It contains four bars: two on the main ground floor area in front of the stage, one in the VIP lounge called the Purple Lounge and one in the stalls called Bleachers. One of the premiere live venues in London, in addition to music performances indigo at The O2 hosts a variety of events including "An Audience with Bill Clinton" in 2007; comedians such as Andy Parsons and Roy 'Chubby' Brown have performed, Classic FM shows; the 'boot camp' sessions for the reality TV show, The X Factor and the debut of the snooker format, Power Snooker. Are you looking for a flexible role? Do you want to work for a company recently voted Best place to Work by The Sunday Times? Important Information: This is an events-based hourly role. Shifts are 7 hours long (Evenings 17:00-00:00). There may be extended hours if after parties take place after the event, or if shows start earlier in the day. indigo at The O2 is a hidden gem in The O2 (sometimes known as The O2's little sister!) With a capacity of 2,800 it is a perfect venue for music, comedy, TV recordings and corporate events. It is the place of choice for many stars for their after-show parties, or top comedians that like a more intimate experience with their fans. We are looking for Control Room Operators to operate an effective and efficient control room range of duties and services. You will: Manage alarm response, CCTV monitoring, communication, life safety systems monitoring and response, access and egress control. Communicate, liaise and operate closely as appropriate with the other departments and bodies including the Site Security Team, the Entertainment District & ICON Management Team, Peninsula Square Operations Team, the Venues Management Team, the Parking Management team, Contractors, Partners, Tenants, Emergency Services, Law Enforcement Departments, Local Government and Transport Services Support the delivery of the Standard Operating Procedures and Site Wide Emergency Management Plan in conjunction with the appropriate authorities and colleagues Ensure you comply with the control room operational security standards and the relevant Data Protection and Human Rights requirements. We're looking for SIA CCTV Operators, who have worked in a control room and have radio and telephone communications experience. You'll have worked in customer service environment always maintaining the highest standards of customer care. Thriving in a very busy environment and maintaining patience and empathy even when working under pressure; you'll be a team player with a flexible and positive attitude to work. With excellent communication skills and the ability to build good internal and external relationships; you'll have good computer literacy, including all Microsoft Office applications and be able to grasp new systems. You'll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation. We'll give you all the training in our systems, policies, and procedures so that you'll be set up for success. Where: You'll be based at our Indigo venue which is in The O2 and a short walk from North Greenwich tube and bus station. So why apply? AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always! Want to know what it's like to work at AEG? Click here: Our commitment to inclusion We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. Documents indigo at The O2 Control Room Operator JD 2024.pdf (131.78 KB)
First Military Recruitment Ltd
Flackwell Heath, Buckinghamshire
EJ805 - Security Officer (Estate) Location : High Wycombe Salary : £27,000 - £31,000 Shifts : 12 Hour day and night shifts (7 days on and 7 days off) Overview : First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. Location : High Wycombe Salary : £27,000 - £31,000 Shifts : 12 Hour day and night shifts
May 16, 2024
Full time
EJ805 - Security Officer (Estate) Location : High Wycombe Salary : £27,000 - £31,000 Shifts : 12 Hour day and night shifts (7 days on and 7 days off) Overview : First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. Location : High Wycombe Salary : £27,000 - £31,000 Shifts : 12 Hour day and night shifts
Security Control Room Operator / CCTV Operator Location: Paisley / located near Glasgow Airport Rate of pay: £12.60 per hour Shift pattern: NIGHTS only, 4 on / 4 off: (Apply online only . Plus 2 guaranteed cover shifts per month. The role will involve all aspects of control room based duties such as monitoring systems, communicating with staff & emergency services and providing a customer focused control room service. Applicants should meet the following criteria: Good communications skills Current SIA CCTV License holder - essential Good IT skills Happy working permanent night shifts: 4 on / 4 off. Responsibilities: Operation of CCTV and alarm receiving systems in a professional manner Monitor ARC equipment Respond to emergency situations in a professional manner Liaise with emergency services when required Produce written incident reports Communicate with the security teams via radio systems Monitor intruder alarm systems Liaise with mobile security teams Providing a high level of customer service at all times Manage access control to sites Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
May 16, 2024
Full time
Security Control Room Operator / CCTV Operator Location: Paisley / located near Glasgow Airport Rate of pay: £12.60 per hour Shift pattern: NIGHTS only, 4 on / 4 off: (Apply online only . Plus 2 guaranteed cover shifts per month. The role will involve all aspects of control room based duties such as monitoring systems, communicating with staff & emergency services and providing a customer focused control room service. Applicants should meet the following criteria: Good communications skills Current SIA CCTV License holder - essential Good IT skills Happy working permanent night shifts: 4 on / 4 off. Responsibilities: Operation of CCTV and alarm receiving systems in a professional manner Monitor ARC equipment Respond to emergency situations in a professional manner Liaise with emergency services when required Produce written incident reports Communicate with the security teams via radio systems Monitor intruder alarm systems Liaise with mobile security teams Providing a high level of customer service at all times Manage access control to sites Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
CCTV Officer BTEC qualified Traffic Enforcement - CCTV Officer BTEC qualified Traffic Enforcement AND SIA. ONLY SEND IN YOUR CV OR CALL IF YOU HAVE PARKING EXPERIENCE (BTEC Traffic Enforcement essential) Job Description for CCTV Officer BTEC qualified Traffic Enforcement PREVIOUS PARKING CCTV EXPERIENCE IS ESSENTIAL (Please reply only if have previous experience in this role as we won't be able to help if you do not) Analyse enforcement data, by identifying potential contravention and initiate process and recommend for penalty charge charging. Use the code of practice relating to CCTV Enforcement and established procedures for the use of cameras in the context of moving traffic contravention. Maintain records and filing systems as necessary to ensure smooth running of the section. Assist in reviewing, updating procedures and processing systems in the light of changing circumstances. pay rate 15.00 to 17.00 ltd via umbrella. CCTV Officer BTEC qualified Traffic Enforcement Unity offer 50 recommendation for all successful referrals at officer level and 100 at managerial level
May 15, 2024
Seasonal
CCTV Officer BTEC qualified Traffic Enforcement - CCTV Officer BTEC qualified Traffic Enforcement AND SIA. ONLY SEND IN YOUR CV OR CALL IF YOU HAVE PARKING EXPERIENCE (BTEC Traffic Enforcement essential) Job Description for CCTV Officer BTEC qualified Traffic Enforcement PREVIOUS PARKING CCTV EXPERIENCE IS ESSENTIAL (Please reply only if have previous experience in this role as we won't be able to help if you do not) Analyse enforcement data, by identifying potential contravention and initiate process and recommend for penalty charge charging. Use the code of practice relating to CCTV Enforcement and established procedures for the use of cameras in the context of moving traffic contravention. Maintain records and filing systems as necessary to ensure smooth running of the section. Assist in reviewing, updating procedures and processing systems in the light of changing circumstances. pay rate 15.00 to 17.00 ltd via umbrella. CCTV Officer BTEC qualified Traffic Enforcement Unity offer 50 recommendation for all successful referrals at officer level and 100 at managerial level
Purpose of the Role To patrol Broadway Plaza site ensuring the safety and security of the site and site users. At the same time having an active role in the efficient running of the car park facilities and control room operations, whilst delivering continuous improvement in all these areas. Key Responsibilities To meet and exceed were ever possible the safety, security and service of the Security Team, our client and the property. To regularly patrol and physically check all areas of site internal and external ensuring that all areas are secured as per site instructions using patrol logging system. To physically check all buildings to ensure doors and windows are secured / locked as required. To report defects, risks, hazards to the security supervisor / cleaning & security coordinator. To check specifically identified rooms and all areas for fire or fire hazards. To undertake whenever tasked, checks and searches of individuals or vehicles entering or leaving the Broadway Plaza site. To ensure that vehicle users conform to the clients laid down traffic regulations (Inc car parks) and enforce the Parking Enforcement Notice scheme where non-conformity occurs as per company policy & procedures. To deal with unusual occurrences in accordance with guidelines and training as specified by the company. To record and maintain all daily occurrence books and records assigned to your site in a legible and timely manner. Assist with flood & snow (& ice) clean-up in extreme weather conditions To deal with all enquiries made by telephone or by other means from the customers, its representatives or visitors as required. Replenishing consumables in car park pay stations. To implement Fire Regulations / equipment / alarms and emergency procedures as required and in accordance with the Site Instructions. To always deliver the highest level of personal behaviour, in line with the company's standards. In the event of learning of a break-in, vandalism, theft, or other incident, to report immediately to the Security Supervisor / or the appropriate emergency service. Your Coordinator / Centre Management is to be notified as detailed in the Site Assignment Instructions. To assist the Cleaning & Security Coordinator / Centre Management with tasks or problems within the car parks or traffic management as requested, support members of the team and attend regular team meetings To always comply with, Company Policies and Procedures and the Health & Safety Laws. Undertake all other duties consistent with the nature and grade of the post as necessary or required. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization. Skills, Knowledge and Experience Must have valid DS license. Must have valid CCTV license. Must have 2 years or more experience as a security officer. Must have 1 year or more experience at a CCTV operator. Preferred candidate to have First Aid certificate but not essential. Must be willing to work nights. Working Hours - 35hrs/week Salary - £12.67 per hour Please see our Benefits Booklet for more information.
May 15, 2024
Full time
Purpose of the Role To patrol Broadway Plaza site ensuring the safety and security of the site and site users. At the same time having an active role in the efficient running of the car park facilities and control room operations, whilst delivering continuous improvement in all these areas. Key Responsibilities To meet and exceed were ever possible the safety, security and service of the Security Team, our client and the property. To regularly patrol and physically check all areas of site internal and external ensuring that all areas are secured as per site instructions using patrol logging system. To physically check all buildings to ensure doors and windows are secured / locked as required. To report defects, risks, hazards to the security supervisor / cleaning & security coordinator. To check specifically identified rooms and all areas for fire or fire hazards. To undertake whenever tasked, checks and searches of individuals or vehicles entering or leaving the Broadway Plaza site. To ensure that vehicle users conform to the clients laid down traffic regulations (Inc car parks) and enforce the Parking Enforcement Notice scheme where non-conformity occurs as per company policy & procedures. To deal with unusual occurrences in accordance with guidelines and training as specified by the company. To record and maintain all daily occurrence books and records assigned to your site in a legible and timely manner. Assist with flood & snow (& ice) clean-up in extreme weather conditions To deal with all enquiries made by telephone or by other means from the customers, its representatives or visitors as required. Replenishing consumables in car park pay stations. To implement Fire Regulations / equipment / alarms and emergency procedures as required and in accordance with the Site Instructions. To always deliver the highest level of personal behaviour, in line with the company's standards. In the event of learning of a break-in, vandalism, theft, or other incident, to report immediately to the Security Supervisor / or the appropriate emergency service. Your Coordinator / Centre Management is to be notified as detailed in the Site Assignment Instructions. To assist the Cleaning & Security Coordinator / Centre Management with tasks or problems within the car parks or traffic management as requested, support members of the team and attend regular team meetings To always comply with, Company Policies and Procedures and the Health & Safety Laws. Undertake all other duties consistent with the nature and grade of the post as necessary or required. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization. Skills, Knowledge and Experience Must have valid DS license. Must have valid CCTV license. Must have 2 years or more experience as a security officer. Must have 1 year or more experience at a CCTV operator. Preferred candidate to have First Aid certificate but not essential. Must be willing to work nights. Working Hours - 35hrs/week Salary - £12.67 per hour Please see our Benefits Booklet for more information.
Careline and CCTV Operator - Full/Part-time positions available Either FT 37 hours per week PT 18.5 hours per week £26,290 - £28,831 for 37 hours per week or £13,145 to £14,415 for 18.5 hours per week (plus 20% shift enhancement) About the role An opportunity for a full or part-time Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey. The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring town centre CCTV cameras across the county of Surrey, monitoring alarm receiving systems and responding to calls from the elderly or vulnerable on the "Careline" Community Telecare System. You will also act as a first point of contact for all Borough related issues outside of normal working hours. This is a rewarding job with great potential for job satisfaction. We are looking for somebody on a full or part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous. Full time applicants will be working a repeating 27 day shift pattern comprising of six night shifts followed by three rest days, six late shifts followed by three rest days and six early shifts followed by three rest days. Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs. Part time applicants will be working the same shift times for each shift but doing three days of each set separated by six rest days. All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours. Full training on all systems will be given. About you The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police - please be advised this process can take up to 12 weeks. For an informal chat about the position, please telephone either Harry Prior or Richard Altree, Safer Runnymede Supervisors. A current S.I.A public space CCTV operator licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous but not essential. About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. The Safer Runnymede department is a professional, exciting and vibrant place to work. You can expect to be challenged in a role that gives great job satisfaction where no two days are ever the same. Looking ahead, the department is expanding with the proposed addition of new CCTV cameras across a wider area. Benefits 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas Excellent Pension Scheme with access to Additional Voluntary Contributions Free Parking Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health Insurance plan after 1 years service Dental insurance plan after 3 years' service 20% Shift allowance How to apply For more information on the role and to apply please visit: the link attached to this advert. We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at Runnymede Borough Council. We are unable to provide visa sponsorship for this role and candidates are required to attend a face-to-face interview. Closing Date: 12 May 2024 at 23:59pm Interview Date(s): 22 May 2024 If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
May 13, 2024
Full time
Careline and CCTV Operator - Full/Part-time positions available Either FT 37 hours per week PT 18.5 hours per week £26,290 - £28,831 for 37 hours per week or £13,145 to £14,415 for 18.5 hours per week (plus 20% shift enhancement) About the role An opportunity for a full or part-time Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey. The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring town centre CCTV cameras across the county of Surrey, monitoring alarm receiving systems and responding to calls from the elderly or vulnerable on the "Careline" Community Telecare System. You will also act as a first point of contact for all Borough related issues outside of normal working hours. This is a rewarding job with great potential for job satisfaction. We are looking for somebody on a full or part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous. Full time applicants will be working a repeating 27 day shift pattern comprising of six night shifts followed by three rest days, six late shifts followed by three rest days and six early shifts followed by three rest days. Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs. Part time applicants will be working the same shift times for each shift but doing three days of each set separated by six rest days. All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours. Full training on all systems will be given. About you The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police - please be advised this process can take up to 12 weeks. For an informal chat about the position, please telephone either Harry Prior or Richard Altree, Safer Runnymede Supervisors. A current S.I.A public space CCTV operator licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous but not essential. About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. The Safer Runnymede department is a professional, exciting and vibrant place to work. You can expect to be challenged in a role that gives great job satisfaction where no two days are ever the same. Looking ahead, the department is expanding with the proposed addition of new CCTV cameras across a wider area. Benefits 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas Excellent Pension Scheme with access to Additional Voluntary Contributions Free Parking Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health Insurance plan after 1 years service Dental insurance plan after 3 years' service 20% Shift allowance How to apply For more information on the role and to apply please visit: the link attached to this advert. We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at Runnymede Borough Council. We are unable to provide visa sponsorship for this role and candidates are required to attend a face-to-face interview. Closing Date: 12 May 2024 at 23:59pm Interview Date(s): 22 May 2024 If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.
Feb 25, 2022
Full time
Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.
A fantastic opportunity has arisen within Bidvest Noonan fora CCTV operator, who will work at our clients premises in Blackburn area. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require Officers to be SIA licenced SIA CCTV Licence The principal responsibility of the Security CCTV Officer is to monitor CCTV ...... click apply for full job details
Jan 04, 2022
Full time
A fantastic opportunity has arisen within Bidvest Noonan fora CCTV operator, who will work at our clients premises in Blackburn area. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require Officers to be SIA licenced SIA CCTV Licence The principal responsibility of the Security CCTV Officer is to monitor CCTV ...... click apply for full job details
Are you looking for an exciting and fast-paced challenge where you can help keep our sites safe? Here at Advanced Supply Chain, we are looking to appoint a CCTV Operator to join the team in Corby . You will join us on a part time, permanent basis and in return, you will receive a competitive rate of £10.39 per hour as well as a generous benefits package! Advanced Supply Chain Group We offer a complete end to end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today's technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is "Better, Faster, Cheaper" than our competitors. As our CCTV Operator, you will monitor the CCTV of both our Corby sites whilst continuing to deliver exceptional customer service to any on-site arrivals. To be able to offer first-class service to our sites, you will utilise our onsite CCTV systems accurately whilst always making sure to maintain the highest levels of security and confidentiality. Within this role it is vital that you are willing to take ownership of all enquires and see them through to completion. Responsibilities of our CCTV Operator will include: Observing images from CCTV alarms using the latest in remote monitoring technology Actively analysing data, recording and reporting incidents and liaising with key holders within the business Preparing evidence for various departments usage Undertaking constant monitoring of incoming and outgoing loads What we are looking for in our ideal CCTV Operator: The aptitude to accurately follow laid down procedures for response/escalation protocols Admin skills to log and store accurate records, actions and data, ensuring precise report generation is always available for analysis by management Some IT knowledge including Microsoft Outlook & Excel SIA CCTV Operators badge is not essential as training will be provided Fully comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers Clear communication skills both written and verbal Excellent administration skills Must be punctual, reliable and have the ability to think on their feet Reliable with excellent time-management skills A commitment to providing first-class customer service is essential Good report writing skills What we can offer our CCTV Operator: Access to a variety of our excellent benefits which include, 28 days holiday, online discounts, development, and career progression. This is an exciting opportunity to play a key part in a growing business and make a difference. You won't find another job like the one you'll find with Advanced Supply Chain. If you match the requirements for this role and you are looking for your next career move, please click ' Apply' today to be considered as our CCTV Operator.
Dec 08, 2021
Full time
Are you looking for an exciting and fast-paced challenge where you can help keep our sites safe? Here at Advanced Supply Chain, we are looking to appoint a CCTV Operator to join the team in Corby . You will join us on a part time, permanent basis and in return, you will receive a competitive rate of £10.39 per hour as well as a generous benefits package! Advanced Supply Chain Group We offer a complete end to end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today's technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is "Better, Faster, Cheaper" than our competitors. As our CCTV Operator, you will monitor the CCTV of both our Corby sites whilst continuing to deliver exceptional customer service to any on-site arrivals. To be able to offer first-class service to our sites, you will utilise our onsite CCTV systems accurately whilst always making sure to maintain the highest levels of security and confidentiality. Within this role it is vital that you are willing to take ownership of all enquires and see them through to completion. Responsibilities of our CCTV Operator will include: Observing images from CCTV alarms using the latest in remote monitoring technology Actively analysing data, recording and reporting incidents and liaising with key holders within the business Preparing evidence for various departments usage Undertaking constant monitoring of incoming and outgoing loads What we are looking for in our ideal CCTV Operator: The aptitude to accurately follow laid down procedures for response/escalation protocols Admin skills to log and store accurate records, actions and data, ensuring precise report generation is always available for analysis by management Some IT knowledge including Microsoft Outlook & Excel SIA CCTV Operators badge is not essential as training will be provided Fully comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers Clear communication skills both written and verbal Excellent administration skills Must be punctual, reliable and have the ability to think on their feet Reliable with excellent time-management skills A commitment to providing first-class customer service is essential Good report writing skills What we can offer our CCTV Operator: Access to a variety of our excellent benefits which include, 28 days holiday, online discounts, development, and career progression. This is an exciting opportunity to play a key part in a growing business and make a difference. You won't find another job like the one you'll find with Advanced Supply Chain. If you match the requirements for this role and you are looking for your next career move, please click ' Apply' today to be considered as our CCTV Operator.
Job Description We have an exciting opportunity for experienced CCTV operators to work within our CCTV control suite based in Stirling City Centre. As part of the role you will be responsible for monitoring the Council's Public Space CCTV network, liasing with internal and external partners, including Police Scotland and the Councils Community Safety Team...... click apply for full job details
Mar 23, 2021
Full time
Job Description We have an exciting opportunity for experienced CCTV operators to work within our CCTV control suite based in Stirling City Centre. As part of the role you will be responsible for monitoring the Council's Public Space CCTV network, liasing with internal and external partners, including Police Scotland and the Councils Community Safety Team...... click apply for full job details