Integrated Solutions are currently recruiting a Customer Service Advisor to support one of our clients operating in the payroll market. This is an office-based role in Enfield. Our client is an Umbrella company who manage the payroll function for over 900 temps and contractors per week and is experiencing rapid growth with the increasing requirement for Umbrella services from recruitment agencies. Your job as a customer service advisor will be to manage the communication and relationship of a select number of contractors and temp workers working on various assignments. You will support with expense claims where applicable, deal with general payroll queries, support with communication across the workers and their agency, whilst supporting the day-to-day administrative functions of the company. Salary: £24,000-£28,000 Hours: 40 hours per week / Monday - Friday / 09:00-18:00 Location: Enfield, Greater London Start Date: Immediate Customer Service Advisor Responsibilities: Handle inbound calls from clients and customers To make high volume outbound calls to contractors and temp workers daily Support with on-boarding new clients Dealing with customer queries and complaints Updating customer accounts accurately Support the contractors with expense claims where applicable Some general administrative day-to-day tasks Customer Service Advisor Requirements : Excellent communication skills, verbal and written Able to organise and manage workload effectively throughout the week to meet payroll deadlines Previous experience in a customer service or similar role Strong conversation skills with a positive outlook, enthusiasm, drive, and motivation Ability to use own initiative Must be comfortable to speak to people from all backgrounds where English may not be their first language If interested, please apply and someone will be in contact with you as soon as possible.
Apr 30, 2024
Full time
Integrated Solutions are currently recruiting a Customer Service Advisor to support one of our clients operating in the payroll market. This is an office-based role in Enfield. Our client is an Umbrella company who manage the payroll function for over 900 temps and contractors per week and is experiencing rapid growth with the increasing requirement for Umbrella services from recruitment agencies. Your job as a customer service advisor will be to manage the communication and relationship of a select number of contractors and temp workers working on various assignments. You will support with expense claims where applicable, deal with general payroll queries, support with communication across the workers and their agency, whilst supporting the day-to-day administrative functions of the company. Salary: £24,000-£28,000 Hours: 40 hours per week / Monday - Friday / 09:00-18:00 Location: Enfield, Greater London Start Date: Immediate Customer Service Advisor Responsibilities: Handle inbound calls from clients and customers To make high volume outbound calls to contractors and temp workers daily Support with on-boarding new clients Dealing with customer queries and complaints Updating customer accounts accurately Support the contractors with expense claims where applicable Some general administrative day-to-day tasks Customer Service Advisor Requirements : Excellent communication skills, verbal and written Able to organise and manage workload effectively throughout the week to meet payroll deadlines Previous experience in a customer service or similar role Strong conversation skills with a positive outlook, enthusiasm, drive, and motivation Ability to use own initiative Must be comfortable to speak to people from all backgrounds where English may not be their first language If interested, please apply and someone will be in contact with you as soon as possible.
Pertemps are looking for Customer Support Advisors for a well know distribution centre in Coventry, DAYS/HOURS OF WORK Part time - 9.30am - 14.30pm Monday to Friday RATE: 13.28 per hour TEMP-TO-PERM AIMS OF POSITION: Interact with customers to provide and process information in response to inquiries, concerns and requests about deliveries and services. To provide the highest standards of service support and an enjoyable customer experience for ByBox customers so ensuring companies service is the best in the market. SPECIFIC RESPONSIBILITIES: Deal with all telephone calls and emails in a courteous and friendly manner ensuring the customer receives a positive experience with ByBox and meets their expectations Complete call logs & record details of actions taken for all customers Perform customer verifications and security checks Complete all administrative work on time to required standard Communicate and coordinate with internal departments Achieve all personal and team KPIs as set by the CSM Adhere to all policies and procedures as laid out by the Company including health & Safety and Business Continuity procedures Undertake other tasks as reasonably directed from time to time Attend regular team meetings and training events providing a positive contribution Take ownership of all queries and see through to resolution Score 85% on quality checks THE PERSON SPECIFICATION SKILLS AND ABILITIES: Proven customer support experience or experience as a client service representative Strong communication skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Attention to detail and accuracy Computer literate with knowledge of MS Office Professional, flexible driven and positive Love solving problems Organised and self-disciplined with ability to prioritise under pressure Able to work in a diverse environment with the ability to multi task in a fast-paced environment QUALIFICATIONS AND EXPERIENCE: Essential: GCSE in English Language Minimum 12 months experience in a similar working environment Knowledge of customer service principles and practices Desirable: Experience of dealing with customer complaints Experience in a business to business CHARACTER AND PERSONAL QUALITIES: Ability to multi task Commitment, enthusiasm and passion Customer Focused Ability to work under pressure and takes ownership of issues IMMEDIATE STARTS
Apr 30, 2024
Seasonal
Pertemps are looking for Customer Support Advisors for a well know distribution centre in Coventry, DAYS/HOURS OF WORK Part time - 9.30am - 14.30pm Monday to Friday RATE: 13.28 per hour TEMP-TO-PERM AIMS OF POSITION: Interact with customers to provide and process information in response to inquiries, concerns and requests about deliveries and services. To provide the highest standards of service support and an enjoyable customer experience for ByBox customers so ensuring companies service is the best in the market. SPECIFIC RESPONSIBILITIES: Deal with all telephone calls and emails in a courteous and friendly manner ensuring the customer receives a positive experience with ByBox and meets their expectations Complete call logs & record details of actions taken for all customers Perform customer verifications and security checks Complete all administrative work on time to required standard Communicate and coordinate with internal departments Achieve all personal and team KPIs as set by the CSM Adhere to all policies and procedures as laid out by the Company including health & Safety and Business Continuity procedures Undertake other tasks as reasonably directed from time to time Attend regular team meetings and training events providing a positive contribution Take ownership of all queries and see through to resolution Score 85% on quality checks THE PERSON SPECIFICATION SKILLS AND ABILITIES: Proven customer support experience or experience as a client service representative Strong communication skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Attention to detail and accuracy Computer literate with knowledge of MS Office Professional, flexible driven and positive Love solving problems Organised and self-disciplined with ability to prioritise under pressure Able to work in a diverse environment with the ability to multi task in a fast-paced environment QUALIFICATIONS AND EXPERIENCE: Essential: GCSE in English Language Minimum 12 months experience in a similar working environment Knowledge of customer service principles and practices Desirable: Experience of dealing with customer complaints Experience in a business to business CHARACTER AND PERSONAL QUALITIES: Ability to multi task Commitment, enthusiasm and passion Customer Focused Ability to work under pressure and takes ownership of issues IMMEDIATE STARTS
We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis. This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field. We are seeking someone with retail based face to face customer services experience, preferably with a background of of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves. Customer Service Advisor (retail) Full Time Permanent role - shop / showroom / retail based Tuesday - Saturday (Apply online only) (no Sunday or Monday working) Main workplace based in Haywards Heath with plenty of on road parking nearby. There will also be a requirement to work within my clients two other showrooms based in East Grinstead and Lewes, therefore you will need to be a driver and have your own transport Salary 25000- 27000 per year plus good company benefits The role: My client supplies and installs engineered hardwood flooring for domestic and commercial clients throughout Sussex. They are based in East Grinstead with showrooms in Haywards Heath & Lewes. Duties / Responsibilities will include: My client is seeking a full time employee to help them with sales, admin, purchasing and warehouse duties. We are seeking someone who has excellent all round customer service and communication skills, is MS office experienced, flexible, reliable, and able to work under their own initiative. You will need to be a driver and have your own transport as travel between their 3 showrooms is necessary. Physical fitness is also important and some heavy lifting will be necessary Key skills and competencies required: Retail experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves (this is not essential) Computer skills Great face to face customer service skills Driver with own transport to get to all three showrooms, Haywards Heath, East Grinstead and Lewes. This is an exceptional local opportunity for someone who has worked within face to face retail customer services. Superb business in which to work with a great reputation in their particular field. Apply today for immediate consideration. Short-listing will start very soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Apr 29, 2024
Full time
We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis. This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field. We are seeking someone with retail based face to face customer services experience, preferably with a background of of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves. Customer Service Advisor (retail) Full Time Permanent role - shop / showroom / retail based Tuesday - Saturday (Apply online only) (no Sunday or Monday working) Main workplace based in Haywards Heath with plenty of on road parking nearby. There will also be a requirement to work within my clients two other showrooms based in East Grinstead and Lewes, therefore you will need to be a driver and have your own transport Salary 25000- 27000 per year plus good company benefits The role: My client supplies and installs engineered hardwood flooring for domestic and commercial clients throughout Sussex. They are based in East Grinstead with showrooms in Haywards Heath & Lewes. Duties / Responsibilities will include: My client is seeking a full time employee to help them with sales, admin, purchasing and warehouse duties. We are seeking someone who has excellent all round customer service and communication skills, is MS office experienced, flexible, reliable, and able to work under their own initiative. You will need to be a driver and have your own transport as travel between their 3 showrooms is necessary. Physical fitness is also important and some heavy lifting will be necessary Key skills and competencies required: Retail experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves (this is not essential) Computer skills Great face to face customer service skills Driver with own transport to get to all three showrooms, Haywards Heath, East Grinstead and Lewes. This is an exceptional local opportunity for someone who has worked within face to face retail customer services. Superb business in which to work with a great reputation in their particular field. Apply today for immediate consideration. Short-listing will start very soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis. This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field. We are seeking someone with retail based face to face customer services experience, preferably with a background of of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves. Customer Service Advisor (retail) Full Time Permanent role - shop / showroom / retail based Tuesday - Saturday (Apply online only) (no Sunday or Monday working) Main workplace based in East Grinstead with plenty of on road parking nearby. There will also be a requirement to work within my clients two other showrooms based in Haywards Heath and Lewes, therefore you will need to be a driver and have your own transport Salary 25000- 27000 per year plus good company benefits The role: My client supplies and installs engineered hardwood flooring for domestic and commercial clients throughout Sussex. They are based in East Grinstead with showrooms in Haywards Heath & Lewes. Duties / Responsibilities will include: My client is seeking a full time employee to help them with sales, admin, purchasing and warehouse duties. We are seeking someone who has excellent all round customer service and communication skills, is MS office experienced, flexible, reliable, and able to work under their own initiative. You will need to be a driver and have your own transport as travel between their 3 showrooms is necessary. Physical fitness is also important and some heavy lifting will be necessary Key skills and competencies required: Retail experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves (this is not essential) Computer skills Great face to face customer service skills Driver with own transport to get to all three showrooms, Haywards Heath, East Grinstead and Lewes. This is an exceptional local opportunity for someone who has worked within face to face retail customer services. Superb business in which to work with a great reputation in their particular field. Apply today for immediate consideration. Short-listing will start very soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Apr 29, 2024
Full time
We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis. This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field. We are seeking someone with retail based face to face customer services experience, preferably with a background of of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves. Customer Service Advisor (retail) Full Time Permanent role - shop / showroom / retail based Tuesday - Saturday (Apply online only) (no Sunday or Monday working) Main workplace based in East Grinstead with plenty of on road parking nearby. There will also be a requirement to work within my clients two other showrooms based in Haywards Heath and Lewes, therefore you will need to be a driver and have your own transport Salary 25000- 27000 per year plus good company benefits The role: My client supplies and installs engineered hardwood flooring for domestic and commercial clients throughout Sussex. They are based in East Grinstead with showrooms in Haywards Heath & Lewes. Duties / Responsibilities will include: My client is seeking a full time employee to help them with sales, admin, purchasing and warehouse duties. We are seeking someone who has excellent all round customer service and communication skills, is MS office experienced, flexible, reliable, and able to work under their own initiative. You will need to be a driver and have your own transport as travel between their 3 showrooms is necessary. Physical fitness is also important and some heavy lifting will be necessary Key skills and competencies required: Retail experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves (this is not essential) Computer skills Great face to face customer service skills Driver with own transport to get to all three showrooms, Haywards Heath, East Grinstead and Lewes. This is an exceptional local opportunity for someone who has worked within face to face retail customer services. Superb business in which to work with a great reputation in their particular field. Apply today for immediate consideration. Short-listing will start very soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Job title: Sales Retail Advisor Pay rate: 12.00 per hour Days: Monday to Friday Hours: 8am until 5pm Location: Avonmouth, BS11 9FB. Challenge-trg Recruitment is currently looking for a Sales Retail Advisor in Avonmouth, BS11 9FB. Your pay rate as a Sales Retail Advisor will be 12.00 per hour - 1 hr unpaid break, 3 hrs in Lieu worked on some Saturdays with flexibility of taking it back. About the role This isn't your standard Retail role as you'll be doing much more than standing behind a checkout! You'll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. This role is for 40 hours per week, Monday to Friday 8am - 5pm. Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service. Key responsibilities include: Delivering outstanding levels of customer service Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of Processing customer transactions and responding to customer enquiries using our bespoke IT software On top of working for the UK's leading integrated health and safety experts, you'll also receive: 12P/H plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days (pro rata for part time) every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards - we're proud to have employees who have worked for us for 40 years The ideal Retail Sales Advisor will be/have: Experience of working face to face with customers, preferably in a retail environment An understanding of what makes a great customer experience Be comfortable making promotional calls to business customers A full UK driving licence An understanding of IT systems to process transactions and respond to customer enquiriesFlexibility to cover colleague shifts (team absence, holidays) About the Company With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection. Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together. Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of backgrounds will only make us stronger. Apply now for an immediate start as a Sales Retail Advisor! Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
Apr 29, 2024
Seasonal
Job title: Sales Retail Advisor Pay rate: 12.00 per hour Days: Monday to Friday Hours: 8am until 5pm Location: Avonmouth, BS11 9FB. Challenge-trg Recruitment is currently looking for a Sales Retail Advisor in Avonmouth, BS11 9FB. Your pay rate as a Sales Retail Advisor will be 12.00 per hour - 1 hr unpaid break, 3 hrs in Lieu worked on some Saturdays with flexibility of taking it back. About the role This isn't your standard Retail role as you'll be doing much more than standing behind a checkout! You'll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. This role is for 40 hours per week, Monday to Friday 8am - 5pm. Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service. Key responsibilities include: Delivering outstanding levels of customer service Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of Processing customer transactions and responding to customer enquiries using our bespoke IT software On top of working for the UK's leading integrated health and safety experts, you'll also receive: 12P/H plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days (pro rata for part time) every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards - we're proud to have employees who have worked for us for 40 years The ideal Retail Sales Advisor will be/have: Experience of working face to face with customers, preferably in a retail environment An understanding of what makes a great customer experience Be comfortable making promotional calls to business customers A full UK driving licence An understanding of IT systems to process transactions and respond to customer enquiriesFlexibility to cover colleague shifts (team absence, holidays) About the Company With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection. Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together. Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of backgrounds will only make us stronger. Apply now for an immediate start as a Sales Retail Advisor! Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
SF Recruitment are currently recruiting for a Customer Service Advisor to work for a fantastic client of ours based in Hucknall. Due to a busy period approaching, our client is looking to bring on a Customer Service professional to join their team for 6 months with the possibility to go permanent. The working days are Monday to Friday 9-5, although you must also be open to working Saturday and Sundays on alternative shift patterns in the future. Our client is looking for a customer service professionals who has previous experience working in a fast-paced customer service environment. A successful candidate will be the main point of contact for customers who wish to place an order or have a complaint/comment about the service or products provided by our client. You will need to establish an efficient, friendly, helpful and welcoming approach with every caller providing them with a memorable level of service, which promotes customer loyalty and recommendation. Main duties will include - Creating a positive first impression and attitude by taking orders in a friendly and efficient manner - Completing every order thoroughly so that orders can be processed efficiently and be delivered correctly within agreed time scales - Manage customer complaints and queries received and delegate as necessary ensuring that they are responded in a manner to express appropriate understanding - Create a positive first impression and attitude, speak with a smile and use a friendly tone - Respond to email enquiries. - Provide a polite, fast, and accurate response to incoming telephone calls particularly in busy periods. - Helping every customer that requires assistance no matter what the query, including web order assistance. - Assist with general office admin as required. - Downloading and editing incoming orders. - Assist with incoming online chat. Our client requires immediately available people who can commit to a straight start. You must have had previous customer service experience and will need to have a good telephone manner. Our client needs candidates who are hardworking, motivated and must have a genuine interest in customer service and enjoys going above and beyond to ensure customer satisfaction. If you think you have the relevant experience and are immediately available, please apply today with your updated CV.
Apr 29, 2024
Seasonal
SF Recruitment are currently recruiting for a Customer Service Advisor to work for a fantastic client of ours based in Hucknall. Due to a busy period approaching, our client is looking to bring on a Customer Service professional to join their team for 6 months with the possibility to go permanent. The working days are Monday to Friday 9-5, although you must also be open to working Saturday and Sundays on alternative shift patterns in the future. Our client is looking for a customer service professionals who has previous experience working in a fast-paced customer service environment. A successful candidate will be the main point of contact for customers who wish to place an order or have a complaint/comment about the service or products provided by our client. You will need to establish an efficient, friendly, helpful and welcoming approach with every caller providing them with a memorable level of service, which promotes customer loyalty and recommendation. Main duties will include - Creating a positive first impression and attitude by taking orders in a friendly and efficient manner - Completing every order thoroughly so that orders can be processed efficiently and be delivered correctly within agreed time scales - Manage customer complaints and queries received and delegate as necessary ensuring that they are responded in a manner to express appropriate understanding - Create a positive first impression and attitude, speak with a smile and use a friendly tone - Respond to email enquiries. - Provide a polite, fast, and accurate response to incoming telephone calls particularly in busy periods. - Helping every customer that requires assistance no matter what the query, including web order assistance. - Assist with general office admin as required. - Downloading and editing incoming orders. - Assist with incoming online chat. Our client requires immediately available people who can commit to a straight start. You must have had previous customer service experience and will need to have a good telephone manner. Our client needs candidates who are hardworking, motivated and must have a genuine interest in customer service and enjoys going above and beyond to ensure customer satisfaction. If you think you have the relevant experience and are immediately available, please apply today with your updated CV.
Job Title: Key Holder Sales Advisor - 24 Hours Per Week Location: Leicester Pay rate/Salary: Up to £11.44 per hour Hours of Work: Between Monday to Sunday (9.30 to 8) Shifts are variable. Type: Permanent - Office Based - Fulltime Start Date: Immediately (flexible for notice periods) What will you do? As a Key Holder Sales Advisor, you will: Work to achieve personal sales and KPI targets to maximise the performance of your store Visually deliver the brand in line in with their approach Demonstrate a high level of product knowledge Deliver great service, every time, to customers and store management Keep the store looking clean, tidy and stylish Merchandise our products in line with company guidelines Open/closing the store with cashing up All to help make the brand shine. What qualities will you have? Experience in retail and a customer-focused attitude Great communication skills so you can deliver our market-leading service Comprehensive brand and product knowledge, and an eye for upselling opportunities The ability to thrive as part of a team An eagerness to support an inclusive environment where everyone can be themselves Above all, a passion for individual style If you would like more information about this role, please contact Aaron on our Commercial team on (phone number removed). About Regional Recruitment Services A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Apr 29, 2024
Full time
Job Title: Key Holder Sales Advisor - 24 Hours Per Week Location: Leicester Pay rate/Salary: Up to £11.44 per hour Hours of Work: Between Monday to Sunday (9.30 to 8) Shifts are variable. Type: Permanent - Office Based - Fulltime Start Date: Immediately (flexible for notice periods) What will you do? As a Key Holder Sales Advisor, you will: Work to achieve personal sales and KPI targets to maximise the performance of your store Visually deliver the brand in line in with their approach Demonstrate a high level of product knowledge Deliver great service, every time, to customers and store management Keep the store looking clean, tidy and stylish Merchandise our products in line with company guidelines Open/closing the store with cashing up All to help make the brand shine. What qualities will you have? Experience in retail and a customer-focused attitude Great communication skills so you can deliver our market-leading service Comprehensive brand and product knowledge, and an eye for upselling opportunities The ability to thrive as part of a team An eagerness to support an inclusive environment where everyone can be themselves Above all, a passion for individual style If you would like more information about this role, please contact Aaron on our Commercial team on (phone number removed). About Regional Recruitment Services A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Job Title: Key Holder Sales Advisor Location: Leicester Pay rate/Salary: Up to £11.44 per hour Hours of Work: Between Monday to Sunday (9.30 to 8) Shifts are variable. Type: Permanent - Office Based - Fulltime Start Date: Immediately (flexible for notice periods) What will you do? As a Key Holder Sales Advisor, you will: Work to achieve personal sales and KPI targets to maximise the performance of your store Visually deliver the brand in line in with their approach Demonstrate a high level of product knowledge Deliver great service, every time, to customers and store management Keep the store looking clean, tidy and stylish Merchandise our products in line with company guidelines Open/closing the store with cashing up All to help make the brand shine. What qualities will you have? Experience in retail and a customer-focused attitude Great communication skills so you can deliver our market-leading service Comprehensive brand and product knowledge, and an eye for upselling opportunities The ability to thrive as part of a team An eagerness to support an inclusive environment where everyone can be themselves Above all, a passion for individual style If you would like more information about this role, please contact Aaron on our Commercial team on (phone number removed). About Regional Recruitment Services A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Apr 29, 2024
Full time
Job Title: Key Holder Sales Advisor Location: Leicester Pay rate/Salary: Up to £11.44 per hour Hours of Work: Between Monday to Sunday (9.30 to 8) Shifts are variable. Type: Permanent - Office Based - Fulltime Start Date: Immediately (flexible for notice periods) What will you do? As a Key Holder Sales Advisor, you will: Work to achieve personal sales and KPI targets to maximise the performance of your store Visually deliver the brand in line in with their approach Demonstrate a high level of product knowledge Deliver great service, every time, to customers and store management Keep the store looking clean, tidy and stylish Merchandise our products in line with company guidelines Open/closing the store with cashing up All to help make the brand shine. What qualities will you have? Experience in retail and a customer-focused attitude Great communication skills so you can deliver our market-leading service Comprehensive brand and product knowledge, and an eye for upselling opportunities The ability to thrive as part of a team An eagerness to support an inclusive environment where everyone can be themselves Above all, a passion for individual style If you would like more information about this role, please contact Aaron on our Commercial team on (phone number removed). About Regional Recruitment Services A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
We are recruiting for a part time customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment. Would you like to work for a well-established, reputable company? Are you available for an immediate start? Job Title: Sales Administrator/Customer Service Advisor Location: Redditch Hours: Part Time 20-25 hours per week (over 5 days Mon-Fri) Mornings / School Hours Immediate Start! Main duties: Sales order processing and order verification. Setting up of new drawings for production. Setting up of new items in ERP system. Setting up of new Customer accounts. Liaising with the finance department regarding payment terms, invoices, credit limits. Progressing and expediting of customer requirements. Investigation and resolution of both internal & external delivery performance concerns. Raising of credit notes and arranging returns. Customer liaison - dealing with commercial issues, customer enquiries/complaints via phone and emails. Participating in the organisation of sales and customer service meetings. Preparing and providing KPI data to the commercial team as and when required. To carry out any other reasonable tasks required The ideal candidate for this role will : Be competent with Microsoft Office packages and experienced in the use of production computer systems. Be an effective communicator with good demonstrable experience of Microsoft Office suite. Working knowledge of sales order processing, inventory control and manufacturing systems. Be numerate and literate with good communication skills. Be conscientious and possess excellent attention to details Adopt a structured and organised approach with proactive work ethic. Be able to work to deadlines in a diligent, methodical, and accurate manner. Be self-motivated and capable of achieving set objectives Be fluent in English Language, both written and verbal - additional language such as French and German would be advantageous. Don't miss out on this exciting opportunity to join a leading manufacturing organisation and make a significant impact with your administration/customer service skills! If you are interested, please apply online, or call Adecco on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Full time
We are recruiting for a part time customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment. Would you like to work for a well-established, reputable company? Are you available for an immediate start? Job Title: Sales Administrator/Customer Service Advisor Location: Redditch Hours: Part Time 20-25 hours per week (over 5 days Mon-Fri) Mornings / School Hours Immediate Start! Main duties: Sales order processing and order verification. Setting up of new drawings for production. Setting up of new items in ERP system. Setting up of new Customer accounts. Liaising with the finance department regarding payment terms, invoices, credit limits. Progressing and expediting of customer requirements. Investigation and resolution of both internal & external delivery performance concerns. Raising of credit notes and arranging returns. Customer liaison - dealing with commercial issues, customer enquiries/complaints via phone and emails. Participating in the organisation of sales and customer service meetings. Preparing and providing KPI data to the commercial team as and when required. To carry out any other reasonable tasks required The ideal candidate for this role will : Be competent with Microsoft Office packages and experienced in the use of production computer systems. Be an effective communicator with good demonstrable experience of Microsoft Office suite. Working knowledge of sales order processing, inventory control and manufacturing systems. Be numerate and literate with good communication skills. Be conscientious and possess excellent attention to details Adopt a structured and organised approach with proactive work ethic. Be able to work to deadlines in a diligent, methodical, and accurate manner. Be self-motivated and capable of achieving set objectives Be fluent in English Language, both written and verbal - additional language such as French and German would be advantageous. Don't miss out on this exciting opportunity to join a leading manufacturing organisation and make a significant impact with your administration/customer service skills! If you are interested, please apply online, or call Adecco on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
TeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday, Sunday and Bank Holidays. 30 hours per week - 5 days a week 6 hour shifts 13.80 per hour Work 1 weekend in 3 with 2 days off in lieu per week. Role is not easily accessible via public transport, full driving license is a must for access to the role in the early/late hours. Duties include Developing a strong understanding of the customers requirements. Monitoring of fault management systems Take calls from customers, switchboard callers and other members of the public. Follow Daily Tasks schedule Pay close attention to relevant contract information Handle and respond to emails and action according to the relevant contract Opportunity for the right candidate to become permanent! If this sounds like you, please APPLY NOW! This role is starting immediately! INDCT
Apr 29, 2024
Seasonal
TeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday, Sunday and Bank Holidays. 30 hours per week - 5 days a week 6 hour shifts 13.80 per hour Work 1 weekend in 3 with 2 days off in lieu per week. Role is not easily accessible via public transport, full driving license is a must for access to the role in the early/late hours. Duties include Developing a strong understanding of the customers requirements. Monitoring of fault management systems Take calls from customers, switchboard callers and other members of the public. Follow Daily Tasks schedule Pay close attention to relevant contract information Handle and respond to emails and action according to the relevant contract Opportunity for the right candidate to become permanent! If this sounds like you, please APPLY NOW! This role is starting immediately! INDCT
Benefits: The starting salary is £24k moving to 25k after passing 6 months probation, 20 days holiday, and an additional 1 for your birthday, which increases by 1 year for every year service max out at 5 years. Hybrid of 1 day a week home and 4 days office after 3 months which could increase over time. Lovely working environment. Staff events Mon - Fri 08:00 - 17:00 Based in Bournemouth close to public transport routes but with parking either on site or close by this job of Customer Service Administrator would suit a bubbly person with good telephone skills and a keen eye for detail on the admin side of the job. They key responsibilities of the role of Customer Service Administrator based in Bournemouth are: Answering operational telephone calls in a professional and timely manner Building a rapport with customers and suppliers and managing accounts where needed Processing customer orders and liaising with suppliers Dealing promptly and efficiently with telephone and email queries from customers and suppliers Sourcing alternative ad-hoc services Liaising with accounts receivables regarding customer credit card payments Producing customer reports Performing administrative tasks as required Other ad-hoc duties ensuring the smooth running of the customer service department Supporting other members of the team when required Assisting your colleagues in other departments where required Ensuring the quote conversion spreadsheet is up to date Administration of contractor pricing, purchase orders and new clients onto the system Administration of new suppliers and customers onto system Obtaining rates for smaller upcoming projects and containers Making notes for sites, clients and supply chain with appropriate information and advising departments on issues Supporting new business through supplier sourcing where applicable Immediate interviews offered in Bournemouth for the position of Customer Service Administrator
Apr 29, 2024
Full time
Benefits: The starting salary is £24k moving to 25k after passing 6 months probation, 20 days holiday, and an additional 1 for your birthday, which increases by 1 year for every year service max out at 5 years. Hybrid of 1 day a week home and 4 days office after 3 months which could increase over time. Lovely working environment. Staff events Mon - Fri 08:00 - 17:00 Based in Bournemouth close to public transport routes but with parking either on site or close by this job of Customer Service Administrator would suit a bubbly person with good telephone skills and a keen eye for detail on the admin side of the job. They key responsibilities of the role of Customer Service Administrator based in Bournemouth are: Answering operational telephone calls in a professional and timely manner Building a rapport with customers and suppliers and managing accounts where needed Processing customer orders and liaising with suppliers Dealing promptly and efficiently with telephone and email queries from customers and suppliers Sourcing alternative ad-hoc services Liaising with accounts receivables regarding customer credit card payments Producing customer reports Performing administrative tasks as required Other ad-hoc duties ensuring the smooth running of the customer service department Supporting other members of the team when required Assisting your colleagues in other departments where required Ensuring the quote conversion spreadsheet is up to date Administration of contractor pricing, purchase orders and new clients onto the system Administration of new suppliers and customers onto system Obtaining rates for smaller upcoming projects and containers Making notes for sites, clients and supply chain with appropriate information and advising departments on issues Supporting new business through supplier sourcing where applicable Immediate interviews offered in Bournemouth for the position of Customer Service Administrator
We have a great opportunity for a Safety, Health & Environment Advisor to join our team within Vistry Services, covering sites across North Yorkshire. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects across all areas of the construction and maintenance industry whilst ensuring compliance with the Vistry Group Safety, Health and Environment (SHE) Policies, Standards and legislation. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Must have NEBOSH Construction or equivalent diploma. Experience in the construction industry Experience in a Safety Advisor role within Residential Construction or Tier 1 Contracting Member of a Professional Body, progressing to Chartered status. Experience in housebuilding desirable More about the Safety, Health & Environment Advisor role Identify the roles and responsibilities of Vistry Group in respect of the CDM Regulations for each project and agree a course of action with the Business Manager and Site Manager to satisfy these requirements. Facilitate the implementation of policies and procedures within business units to help reduce risk and support a positive SHE culture. Proactively drive and promote the Vistry Group's behavioural approach through site visits, management meetings and forums. Support the successful implementation of the Group's ActivSHEQ database through promotion and of the system at site level and input of data required by an SHE Advisor in accordance with company guidance and timescales. Support SHE line management in the implementation of all Group SHE Standards and report any issues arising on site or within business units which may have an impact on SHE compliance and/or SHE resource requirements. Actively support the business units as an Advisor in regular SHE Management Reviews, to assess and improve performance. Support the business in planning reviewing and achieving SHE objectives. Support the business in measuring and monitoring performance against the Group and Divisional Sustainability Route Maps. Maintain a dynamic and driven approach to promoting and supporting SHE across the Group. Promote Vistry Group as a business which effectively manages SHE, through communications with relevant external professionals, e.g. legislative authorities and industry associations, forums, etc. Provide specialist support through advice and guidance for the completion of pre-qualification and tender documentation. Assist site management in preparing the construction SHE Plans prior to a project commencing and review them at each monthly safety, health and environmental review to plan for future activities. Carry out a formal SHE reviews on all sites, on a monthly basis as a minimum, to ensure compliance with the Vistry Group SHE Policies, Standards and legislation. Ensure that all reviews are thorough, factually based, independent and show a truthful reflection of site conditions and compliance with Vistry Group Standards. All formal reviews must include a review of forward planning for up and coming works for at least, but not limited to four weeks. Where practicable, carry out informal interim site visits to offer support, advice and guidance to site teams once minimal review requirements have been met (this will include cross over visits to other sites and/or other regions as directed by the Regional SHE Manager) Where working practices pose a significant risk to safety, health or the environment, ensure that the unsafe operation is stopped, that site and business unit management are informed immediately and provide the appropriate support, advice and assistance in identifying and implementing the necessary remedial actions. Provide suitable safety, health and environmental information to the business in the form of staff briefings, annual update forums, workshops, presentations, etc. and support and participate in any company induction programmes, as appropriate. Assist in the collation of SHE information for monthly reports and input the relevant information into the Vistry Group database. Identify areas/operations that require specific safety, health and/or environmental instructions and organise and undertake this instruction on site, as required. Provide information in the form of instructions, Best Practice Guidance, Codes of Practice, Information Sheets etc., and ensure site teams are provided with Group communications on safe working practices and alerts. Ensure induction instructions are reviewed every month for relevance to current operations and ensure they are effectively carried out on each project. Assist project teams in the review of high-risk contractors' method statements, provide any assistance required in assessing other method statements and monitor the implementation of the same on site. Assist business units in the performance management of subcontractors. Ensure, by instructions, advice, information and training, that projects are being carried out to meet Vistry Group SHE standards. Ensure that the Site Manager is advised if the project is not achieving Vistry Group SHE standards and further advise the Operations Director, Business Unit Managing Director, Regional Environmental Advisor, Group Environmental Manager and Group SHE Director, as appropriate. Communicate effectively with the Health and Safety Executive (HSE) regarding the Health and Safety Policy and all relevant inspections, accidents and incidents. Ensure that relevant accidents and dangerous occurrences are reported promptly to the Business Unit Directors, Group SHE Director and the HSE as required. Promptly investigate all safety, health and environmental accidents/incidents as required by legislation and best practice, in accordance with company guidance and timescales. Make known and discuss any significant findings/recommendations throughout Vistry Group. Assist business units in closing out all incident investigations promptly and completely. Ensure all investigation recommendations are implemented. Liaise with Business Unit Managers on a project's safety, health and environmental standards. Provide feedback on the effectiveness of Group SHE Management Systems and any improvements necessary. Finally, lets tell you a bit about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 29, 2024
Full time
We have a great opportunity for a Safety, Health & Environment Advisor to join our team within Vistry Services, covering sites across North Yorkshire. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects across all areas of the construction and maintenance industry whilst ensuring compliance with the Vistry Group Safety, Health and Environment (SHE) Policies, Standards and legislation. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Must have NEBOSH Construction or equivalent diploma. Experience in the construction industry Experience in a Safety Advisor role within Residential Construction or Tier 1 Contracting Member of a Professional Body, progressing to Chartered status. Experience in housebuilding desirable More about the Safety, Health & Environment Advisor role Identify the roles and responsibilities of Vistry Group in respect of the CDM Regulations for each project and agree a course of action with the Business Manager and Site Manager to satisfy these requirements. Facilitate the implementation of policies and procedures within business units to help reduce risk and support a positive SHE culture. Proactively drive and promote the Vistry Group's behavioural approach through site visits, management meetings and forums. Support the successful implementation of the Group's ActivSHEQ database through promotion and of the system at site level and input of data required by an SHE Advisor in accordance with company guidance and timescales. Support SHE line management in the implementation of all Group SHE Standards and report any issues arising on site or within business units which may have an impact on SHE compliance and/or SHE resource requirements. Actively support the business units as an Advisor in regular SHE Management Reviews, to assess and improve performance. Support the business in planning reviewing and achieving SHE objectives. Support the business in measuring and monitoring performance against the Group and Divisional Sustainability Route Maps. Maintain a dynamic and driven approach to promoting and supporting SHE across the Group. Promote Vistry Group as a business which effectively manages SHE, through communications with relevant external professionals, e.g. legislative authorities and industry associations, forums, etc. Provide specialist support through advice and guidance for the completion of pre-qualification and tender documentation. Assist site management in preparing the construction SHE Plans prior to a project commencing and review them at each monthly safety, health and environmental review to plan for future activities. Carry out a formal SHE reviews on all sites, on a monthly basis as a minimum, to ensure compliance with the Vistry Group SHE Policies, Standards and legislation. Ensure that all reviews are thorough, factually based, independent and show a truthful reflection of site conditions and compliance with Vistry Group Standards. All formal reviews must include a review of forward planning for up and coming works for at least, but not limited to four weeks. Where practicable, carry out informal interim site visits to offer support, advice and guidance to site teams once minimal review requirements have been met (this will include cross over visits to other sites and/or other regions as directed by the Regional SHE Manager) Where working practices pose a significant risk to safety, health or the environment, ensure that the unsafe operation is stopped, that site and business unit management are informed immediately and provide the appropriate support, advice and assistance in identifying and implementing the necessary remedial actions. Provide suitable safety, health and environmental information to the business in the form of staff briefings, annual update forums, workshops, presentations, etc. and support and participate in any company induction programmes, as appropriate. Assist in the collation of SHE information for monthly reports and input the relevant information into the Vistry Group database. Identify areas/operations that require specific safety, health and/or environmental instructions and organise and undertake this instruction on site, as required. Provide information in the form of instructions, Best Practice Guidance, Codes of Practice, Information Sheets etc., and ensure site teams are provided with Group communications on safe working practices and alerts. Ensure induction instructions are reviewed every month for relevance to current operations and ensure they are effectively carried out on each project. Assist project teams in the review of high-risk contractors' method statements, provide any assistance required in assessing other method statements and monitor the implementation of the same on site. Assist business units in the performance management of subcontractors. Ensure, by instructions, advice, information and training, that projects are being carried out to meet Vistry Group SHE standards. Ensure that the Site Manager is advised if the project is not achieving Vistry Group SHE standards and further advise the Operations Director, Business Unit Managing Director, Regional Environmental Advisor, Group Environmental Manager and Group SHE Director, as appropriate. Communicate effectively with the Health and Safety Executive (HSE) regarding the Health and Safety Policy and all relevant inspections, accidents and incidents. Ensure that relevant accidents and dangerous occurrences are reported promptly to the Business Unit Directors, Group SHE Director and the HSE as required. Promptly investigate all safety, health and environmental accidents/incidents as required by legislation and best practice, in accordance with company guidance and timescales. Make known and discuss any significant findings/recommendations throughout Vistry Group. Assist business units in closing out all incident investigations promptly and completely. Ensure all investigation recommendations are implemented. Liaise with Business Unit Managers on a project's safety, health and environmental standards. Provide feedback on the effectiveness of Group SHE Management Systems and any improvements necessary. Finally, lets tell you a bit about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
We are delighted to be working alongside our exclusive, established and very friendly client as they seek to recruit an additional member of permanent staff within their Control / Customer Service Centre on a full time basis. This is an excellent opportunity to join a great business who are expanding again in 2024. This is a role where you will be working night-shifts (no lone working) on a rosta basis - four on, four off basis. This is a superb opportunity for a night-shift worker to join an exceptional company Customer Service Advisor - shift work Full Time Permanent role 42 hours per week on a 4 nights on, 4 off basis - 12 hour shift. Start times can vary from (Apply online only) and from (Apply online only) depending on the company rota which is given in advance. Close to Burgess Hill Salary £34120 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service Due to workplace location it is essential to be a driver and have your own transport The role: The job involves taking calls for assistance, advising customers of progress and keeping all parties informed. This role provides the vital link between motoring organisations, roadside staff and the customer / motorist. Duties of the position include: Receiving calls for assistance via electronic data transfer, fax and telephone. Recording all details taken from customers on the computer database. Communicating with all staff via radio, telephone, fax and mobile data. Monitoring progress of all work and keeping all parties updated. Updating computer job records with details of each job as operatives arrive and complete tasks. Providing customers with quotations for both roadside and workshop services. Receiving and verifying payment for work via cash, cheque and credit card. Carrying out invoicing of company work to motoring organisations. Updating both computer and paper records as necessary Competencies required: We are looking for an enthusiastic and self motivated professional with the following qualities Excellent planning and memory - you will be monitoring a number of incidents at any one time and your decisions directly affect both quality of service and company profitability. Team skills - you will need to work with a small team of people within the control room and good communication is essential Customer skills - an excellent telephone manner and the ability to reassure customers. Shift pattern Four nights on Four off 12 Hour working shift time, shift start time can vary between (Apply online only) and (Apply online only) Salary Package Based on 42 hours per week If you enjoy working shifts, like having a lot of free time and have a great customer services / phone manner then this is the ideal role for you Apply today for immediate consideration. Short-listing will start soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Apr 29, 2024
Full time
We are delighted to be working alongside our exclusive, established and very friendly client as they seek to recruit an additional member of permanent staff within their Control / Customer Service Centre on a full time basis. This is an excellent opportunity to join a great business who are expanding again in 2024. This is a role where you will be working night-shifts (no lone working) on a rosta basis - four on, four off basis. This is a superb opportunity for a night-shift worker to join an exceptional company Customer Service Advisor - shift work Full Time Permanent role 42 hours per week on a 4 nights on, 4 off basis - 12 hour shift. Start times can vary from (Apply online only) and from (Apply online only) depending on the company rota which is given in advance. Close to Burgess Hill Salary £34120 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service Due to workplace location it is essential to be a driver and have your own transport The role: The job involves taking calls for assistance, advising customers of progress and keeping all parties informed. This role provides the vital link between motoring organisations, roadside staff and the customer / motorist. Duties of the position include: Receiving calls for assistance via electronic data transfer, fax and telephone. Recording all details taken from customers on the computer database. Communicating with all staff via radio, telephone, fax and mobile data. Monitoring progress of all work and keeping all parties updated. Updating computer job records with details of each job as operatives arrive and complete tasks. Providing customers with quotations for both roadside and workshop services. Receiving and verifying payment for work via cash, cheque and credit card. Carrying out invoicing of company work to motoring organisations. Updating both computer and paper records as necessary Competencies required: We are looking for an enthusiastic and self motivated professional with the following qualities Excellent planning and memory - you will be monitoring a number of incidents at any one time and your decisions directly affect both quality of service and company profitability. Team skills - you will need to work with a small team of people within the control room and good communication is essential Customer skills - an excellent telephone manner and the ability to reassure customers. Shift pattern Four nights on Four off 12 Hour working shift time, shift start time can vary between (Apply online only) and (Apply online only) Salary Package Based on 42 hours per week If you enjoy working shifts, like having a lot of free time and have a great customer services / phone manner then this is the ideal role for you Apply today for immediate consideration. Short-listing will start soon. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Customer Service Advisor - on going contract in Reading - EXCELLENT JOB OPPORTUNITY! 14.02 per hour (gross) Monday to Friday (Days) The Job is based in Reading. On going contract Immediate start for the right applicant Main Duties: Managing customer billing work flow General admin work Responding to customer queries via email and telephone Requirements: Previous experience in call centre environments Superb customer services & communication skills Good IT skills (especially Excel) Previous experience in admin roles Experience in handling customer over different platforms (emails, calls etc) is essential. 14.02 per day (gross) - Monday to Friday - on going contract - superb working environment. Fantastic opportunity and perfect for candidates living in the Reading area, with customer service experience. Call Albert at Carbon60 on (phone number removed) or email your CV if interested. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 29, 2024
Contractor
Customer Service Advisor - on going contract in Reading - EXCELLENT JOB OPPORTUNITY! 14.02 per hour (gross) Monday to Friday (Days) The Job is based in Reading. On going contract Immediate start for the right applicant Main Duties: Managing customer billing work flow General admin work Responding to customer queries via email and telephone Requirements: Previous experience in call centre environments Superb customer services & communication skills Good IT skills (especially Excel) Previous experience in admin roles Experience in handling customer over different platforms (emails, calls etc) is essential. 14.02 per day (gross) - Monday to Friday - on going contract - superb working environment. Fantastic opportunity and perfect for candidates living in the Reading area, with customer service experience. Call Albert at Carbon60 on (phone number removed) or email your CV if interested. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Apr 27, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Pure Resourcing Solutions Limited
Histon, Cambridgeshire
Customer Service Adviser required on a temp to perm basis to start ASAP. Start: ASAP (please do not apply if you need to give more than 1 weeks notice) Hours: 9am - 5pm Monday to Friday Location: Histon - in the office 5 days a week Salary: 26,753pa Duties: Providing accurate advice and information to customers Assist colleagues in resolving any issues Create and amend direct debit instructions for customers Speak to contractors on behalf of customers Raise any issues Update customer satisfaction data General admin Your skills/experience: Previous customer service/admin or reception experience Excellent telephone manner Must be available almost immediately Please forward your CV today.
Apr 26, 2024
Seasonal
Customer Service Adviser required on a temp to perm basis to start ASAP. Start: ASAP (please do not apply if you need to give more than 1 weeks notice) Hours: 9am - 5pm Monday to Friday Location: Histon - in the office 5 days a week Salary: 26,753pa Duties: Providing accurate advice and information to customers Assist colleagues in resolving any issues Create and amend direct debit instructions for customers Speak to contractors on behalf of customers Raise any issues Update customer satisfaction data General admin Your skills/experience: Previous customer service/admin or reception experience Excellent telephone manner Must be available almost immediately Please forward your CV today.
Clockwork Organisation Ltd t/a Travail Employment
Wrexham, Clwyd
Customer Service Administrator Starting rate 11.44 per hour rising to 12.04 per hour after 12 weeks Temp to Perm opportunity in Wrexham Industrial Estate working Monday to Friday 09:00-17:00 Additional benefits: Friendly working environment 25 days holiday plus bank holidays (once permanent) Commutable by bus. Free parking on site. Full Training Provided The Role Our client, the leading learning provider of its industry, are expanding their team and require an additional Administrator to support with their learner queries and data entry. Responsibilities of the Customer Service Administrator Managing incoming calls. Uploading leaner information onto a bespoke system. Data Entry. Communicating with a variety of training officers, companies and apprentices. Reviewing recording data captured. The occasional outbound call. The Candidate The successfully appointed Customer Service Administrator will have the following skills and abilities: Excellent attention to detail and accuracy. The ability to use Microsoft packages and will be computer literate. Understanding of the importance of safeguarding. Effective communication skills (listening, verbal, written). Our Client Our client is a well-established learning provider based in the Wrexham area who are looking for additional administration support. The management is supportive and provide full training. Additional skills/job title: Admin support, Administration Assistant, Customer Service Advisor. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To view other vacancies being advertised by Travail Employment Group, please take a look at our website (url removed) To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
Apr 26, 2024
Seasonal
Customer Service Administrator Starting rate 11.44 per hour rising to 12.04 per hour after 12 weeks Temp to Perm opportunity in Wrexham Industrial Estate working Monday to Friday 09:00-17:00 Additional benefits: Friendly working environment 25 days holiday plus bank holidays (once permanent) Commutable by bus. Free parking on site. Full Training Provided The Role Our client, the leading learning provider of its industry, are expanding their team and require an additional Administrator to support with their learner queries and data entry. Responsibilities of the Customer Service Administrator Managing incoming calls. Uploading leaner information onto a bespoke system. Data Entry. Communicating with a variety of training officers, companies and apprentices. Reviewing recording data captured. The occasional outbound call. The Candidate The successfully appointed Customer Service Administrator will have the following skills and abilities: Excellent attention to detail and accuracy. The ability to use Microsoft packages and will be computer literate. Understanding of the importance of safeguarding. Effective communication skills (listening, verbal, written). Our Client Our client is a well-established learning provider based in the Wrexham area who are looking for additional administration support. The management is supportive and provide full training. Additional skills/job title: Admin support, Administration Assistant, Customer Service Advisor. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To view other vacancies being advertised by Travail Employment Group, please take a look at our website (url removed) To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
R13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis , working nights on a 4 on 4 off rota, 8pm 8am starting ASAP. The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level. The day to day Handling incoming calls from external stakeholders, answering enquiries and providing support. Dealing with problems and taking remedial actional as required. Arranging annual services and deploying engineers. Reviewing the severity of situations and deciding whether immediate action needs to be taken. Accurately updating systems. You will have/be Previous customer service experience, either office or face to face. Computer literate with working knowledge of Microsoft products. Excellent communication and interpersonal skills. Organised and accurate when handling administrative tasks. The ability to work under own autonomy or as part of a team. How to apply To hear more details about this fantastic opportunity please email your CV to Indiah Stannage - Senior Recruitment Partner (Temps) at rthirteen recruitment. If you don t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Apr 26, 2024
Seasonal
R13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis , working nights on a 4 on 4 off rota, 8pm 8am starting ASAP. The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level. The day to day Handling incoming calls from external stakeholders, answering enquiries and providing support. Dealing with problems and taking remedial actional as required. Arranging annual services and deploying engineers. Reviewing the severity of situations and deciding whether immediate action needs to be taken. Accurately updating systems. You will have/be Previous customer service experience, either office or face to face. Computer literate with working knowledge of Microsoft products. Excellent communication and interpersonal skills. Organised and accurate when handling administrative tasks. The ability to work under own autonomy or as part of a team. How to apply To hear more details about this fantastic opportunity please email your CV to Indiah Stannage - Senior Recruitment Partner (Temps) at rthirteen recruitment. If you don t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
We are recruiting for a Sales Administrator / Customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment. Would you like to work for a well-established, reputable company? Are you available for an immediate start? Job Title: Sales Administrator/Customer Service Advisor Location: Redditch Job Type: 12 Month Fixed Term Contract Hours: Part Time 20-25 hours per week (over 5 days Mon-Fri) - Mornings / School Hours Pay Rate: 12.80 per hour Immediate Start! Main duties: Sales order processing and order verification. Setting up of new drawings for production. Setting up of new items in ERP system. Setting up of new Customer accounts. Liaising with the finance department regarding payment terms, invoices, credit limits. Progressing and expediting of customer requirements. Investigation and resolution of both internal & external delivery performance concerns. Raising of credit notes and arranging returns. Customer liaison - dealing with commercial issues, customer enquiries/complaints via phone and emails. Participating in the organisation of sales and customer service meetings. Preparing and providing KPI data to the commercial team as and when required. To carry out any other reasonable tasks required The ideal candidate for this role will : Be competent with Microsoft Office packages and experienced in the use of production computer systems. Be an effective communicator with good demonstrable experience of Microsoft Office suite. Working knowledge of sales order processing, inventory control and manufacturing systems. Be numerate and literate with good communication skills. Be conscientious and possess excellent attention to details Adopt a structured and organised approach with proactive work ethic. Be able to work to deadlines in a diligent, methodical, and accurate manner. Be self-motivated and capable of achieving set objectives Be fluent in English Language, both written and verbal - additional language such as French and German would be advantageous. Don't miss out on this exciting opportunity to join a leading manufacturing organisation and make a significant impact with your administration/customer service skills! If you are interested, please apply online, or call Adecco Worcester Note: Only shortlisted candidates will be contacted. Thank you for your understanding. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2024
Contractor
We are recruiting for a Sales Administrator / Customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment. Would you like to work for a well-established, reputable company? Are you available for an immediate start? Job Title: Sales Administrator/Customer Service Advisor Location: Redditch Job Type: 12 Month Fixed Term Contract Hours: Part Time 20-25 hours per week (over 5 days Mon-Fri) - Mornings / School Hours Pay Rate: 12.80 per hour Immediate Start! Main duties: Sales order processing and order verification. Setting up of new drawings for production. Setting up of new items in ERP system. Setting up of new Customer accounts. Liaising with the finance department regarding payment terms, invoices, credit limits. Progressing and expediting of customer requirements. Investigation and resolution of both internal & external delivery performance concerns. Raising of credit notes and arranging returns. Customer liaison - dealing with commercial issues, customer enquiries/complaints via phone and emails. Participating in the organisation of sales and customer service meetings. Preparing and providing KPI data to the commercial team as and when required. To carry out any other reasonable tasks required The ideal candidate for this role will : Be competent with Microsoft Office packages and experienced in the use of production computer systems. Be an effective communicator with good demonstrable experience of Microsoft Office suite. Working knowledge of sales order processing, inventory control and manufacturing systems. Be numerate and literate with good communication skills. Be conscientious and possess excellent attention to details Adopt a structured and organised approach with proactive work ethic. Be able to work to deadlines in a diligent, methodical, and accurate manner. Be self-motivated and capable of achieving set objectives Be fluent in English Language, both written and verbal - additional language such as French and German would be advantageous. Don't miss out on this exciting opportunity to join a leading manufacturing organisation and make a significant impact with your administration/customer service skills! If you are interested, please apply online, or call Adecco Worcester Note: Only shortlisted candidates will be contacted. Thank you for your understanding. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment for a minimum of 3 months. This role has an immediate start paying 12.00ph initially, rising to 13.74 after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Contact Officer / Customer Service Advisor? Being the first point of contact for all customers in relation to housing repairs Taking payments, arranging repairs and maintenance, and dealing with complaints Mainly phone based with some live chat and email response. Accurately recording details into the in-house system If you have the following skills and experience we would LOVE to hear from you: Must be computer literate including MS Excel You're resilient and thick skinned as you will be dealing with complaints and vulnerable customers Empathetic and customer focused Inbound contact centre experience is a MUST - previous experience as a Customer Service Advisor would be ideal or within a contact centre or call centre envronment. What's in it for you as a Customer Contact Officer / Customer Service Advisor? 12.00ph initially, rising to 13.74ph after training Between the hours of 8am and 6pm Monday to Friday - 35 hours per week Initially temporary ongoing, with an immediate start and a view to go permanent for the right person Weekly Pay Free onsite parking Flexible working - office based for initial training , then hybrid options after this! If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Apr 26, 2024
Seasonal
Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment for a minimum of 3 months. This role has an immediate start paying 12.00ph initially, rising to 13.74 after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Contact Officer / Customer Service Advisor? Being the first point of contact for all customers in relation to housing repairs Taking payments, arranging repairs and maintenance, and dealing with complaints Mainly phone based with some live chat and email response. Accurately recording details into the in-house system If you have the following skills and experience we would LOVE to hear from you: Must be computer literate including MS Excel You're resilient and thick skinned as you will be dealing with complaints and vulnerable customers Empathetic and customer focused Inbound contact centre experience is a MUST - previous experience as a Customer Service Advisor would be ideal or within a contact centre or call centre envronment. What's in it for you as a Customer Contact Officer / Customer Service Advisor? 12.00ph initially, rising to 13.74ph after training Between the hours of 8am and 6pm Monday to Friday - 35 hours per week Initially temporary ongoing, with an immediate start and a view to go permanent for the right person Weekly Pay Free onsite parking Flexible working - office based for initial training , then hybrid options after this! If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.