Job Description - Senior Manager-Digital Product Management (12 Month Secondment) () Senior Manager-Digital Product Management (12 Month Secondment) - Description You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. With a focus on digitization, innovation, and analytics, the Enterprise Digital & Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets for all these priorities. EDDS's charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. This role will be part of the Enterprise Performance Marketing Products (EPMP) team within EDDS at American Express, reporting to the Director of Digital Product Management. How will you make an impact in this role? This role requires a strong background in solutioning & managing digital products at scale for marketing channels (Paid Search, Media, Organic Search, etc.) along with exceptional feature prioritization, road-mapping and problem-solving skills. Specifically, the Senior Manager Digital Product Management will be responsible for: Designing, developing, and managing activities for AdTech products from product definition and planning through production, release, and end of life. Prioritizing features and backlog/solutions based on product roadmap and strategy. Creating and overseeing development and project management processes. Identifying project dependencies and working with internal and external stakeholders to facilitate resolution. Managing and coordinating updates on risks, issues, and changes to ensure alignment with stakeholders. Responsible for ensuring compliance, legal and regulatory requirements are met for AdTech solutions and processes. Acting as subject matter expert for AdTech solutions and processes and conducting strategic analysis to provide recommendations. Leading cross functional sessions with teams that include Product, Technology, Marketing, etc. Owning key stakeholder relationships across marketing, technology and program management. Minimum Qualifications Significant years' experience in solutioning, design & delivery of marketing products & capabilities, ideally working with one or more large Ad-tech companies. Proven track record of managing all aspects of a successful product throughout its lifecycle. Experience of agile development using Scrum methodologies Working knowledge and understanding of the digital advertising ecosystem and channels (Paid Search, Media, Organic Search, etc.), marketing tracking, identity and analytics solutions A record of success partnering with different internal and external stakeholders to tackle complex problems. Strong requirement gathering skills, and ability to translate business requirements into technical specifications. Demonstrated ability to influence partner teams with strong communication and relationship Preferred Qualifications Agile certifications Minimum Qualifications We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Job Job Marketing Primary Location Schedule Schedule Full-time Job Posting Job Posting Apr 25, 2024, 8:07:00 PM - May 26, 2024, 9:29:00 AM At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Additional Note for US Applicants: American Express does not currently utilize the AI capabilities of its application management platform in making employment decisions. If you have a disability and would like to request an accommodation in order to apply for a position you may contactus by clicking here . Please indicate if you would prefer a response via email or phone. US applicants may also contact us by usingthe US Toll Free number 1-.
Apr 29, 2024
Full time
Job Description - Senior Manager-Digital Product Management (12 Month Secondment) () Senior Manager-Digital Product Management (12 Month Secondment) - Description You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. With a focus on digitization, innovation, and analytics, the Enterprise Digital & Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets for all these priorities. EDDS's charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. This role will be part of the Enterprise Performance Marketing Products (EPMP) team within EDDS at American Express, reporting to the Director of Digital Product Management. How will you make an impact in this role? This role requires a strong background in solutioning & managing digital products at scale for marketing channels (Paid Search, Media, Organic Search, etc.) along with exceptional feature prioritization, road-mapping and problem-solving skills. Specifically, the Senior Manager Digital Product Management will be responsible for: Designing, developing, and managing activities for AdTech products from product definition and planning through production, release, and end of life. Prioritizing features and backlog/solutions based on product roadmap and strategy. Creating and overseeing development and project management processes. Identifying project dependencies and working with internal and external stakeholders to facilitate resolution. Managing and coordinating updates on risks, issues, and changes to ensure alignment with stakeholders. Responsible for ensuring compliance, legal and regulatory requirements are met for AdTech solutions and processes. Acting as subject matter expert for AdTech solutions and processes and conducting strategic analysis to provide recommendations. Leading cross functional sessions with teams that include Product, Technology, Marketing, etc. Owning key stakeholder relationships across marketing, technology and program management. Minimum Qualifications Significant years' experience in solutioning, design & delivery of marketing products & capabilities, ideally working with one or more large Ad-tech companies. Proven track record of managing all aspects of a successful product throughout its lifecycle. Experience of agile development using Scrum methodologies Working knowledge and understanding of the digital advertising ecosystem and channels (Paid Search, Media, Organic Search, etc.), marketing tracking, identity and analytics solutions A record of success partnering with different internal and external stakeholders to tackle complex problems. Strong requirement gathering skills, and ability to translate business requirements into technical specifications. Demonstrated ability to influence partner teams with strong communication and relationship Preferred Qualifications Agile certifications Minimum Qualifications We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Job Job Marketing Primary Location Schedule Schedule Full-time Job Posting Job Posting Apr 25, 2024, 8:07:00 PM - May 26, 2024, 9:29:00 AM At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Additional Note for US Applicants: American Express does not currently utilize the AI capabilities of its application management platform in making employment decisions. If you have a disability and would like to request an accommodation in order to apply for a position you may contactus by clicking here . Please indicate if you would prefer a response via email or phone. US applicants may also contact us by usingthe US Toll Free number 1-.
Head of Governance & Planning Application Deadline: 16 May 2024 Department: Strategy & Operations Employment Type: Full Time Location: London Compensation: £68,000 - £70,596 / year Description Working closely with the Director, the role is responsible for leading a team to ensure that London & Partners maintains an operational foundation that supports growth and change based on clearly defined governance, process and policy structures. This includes implementing a cycle of continuous improvement across the organisation. This also includes shaping the operational aspects of new initiatives working in partnership with the organisation as well as overseeing the delivery. The role has a team to support the key tasks outlined below. Key Tasks Leading the team, you will be responsible for bringing together key aspects of a strong operational foundation to support company growth: Project management Own and maintain the project delivery methodology and toolkit for the organisation. Encourage company wide adoption and adherence by promoting its use as well as deliver training to colleagues, potentially alongside external training provision. Project manage complex projects and strategic initiatives as required utilising your knowledge of the business to drive high-impact projects that support the organization and contribute to financial performance. Line manage a project manager on delivery of key projects across the organisation. Business Planning Support the Director, to coordinate our business planning across the organisation to define the operating rhythm to ensure stakeholders have transparency into their priorities and shared resources are effectively deployed. Process Contribute to cross-divisional process improvements to aid alignment and transparency between teams. Oversee the maintenance of a central repository of processes across the organisation with a regular programme to refresh. This will include defining a consistent structure to process definition and identifying where standard operating procedure level information may be needed. Policy Identify the need for new or revised policy to reflect a growing organisation. Oversee policy development and the regular review process of all corporate policies, including the internal consultation to ensure that they are fit for purpose, bought into and managing the ratification process. Corporate Governance Direct corporate governance and oversee its delivery within the organisation working closely with other members of the Strategy & Operations Directorate. Oversee the secretariat functions to the Boards and Committees of L&P and the statutory returns and corporate notifications (e.g. Companies House) and ensuring our scheme of delegations are complied with. Risk management Oversee the upkeep of the corporate risk register for L&P providing regular updates to the Management Committee and Board (or it's Committees) Oversee the undertaking of DPIAs across the organisation as required. Oversee the proactive mitigation of operational issues and risks. Leverage experience to anticipate risks in advance of impacts. You'll have/bring Experience of implementing an organisation's business priorities into operational reality by planning and coordinating delivery of strategic initiatives, and partnering with cross functional teams to drive a shared agenda. Experience of project and program management or strategic initiative management, with the ability to utilise appropriate project delivery methodologies to balance multiple priorities in a fast-paced environment. Experience of governance and planning in a fast-paced environment Able to influence peers and teams in the organisation by inspiring and gaining the commitment of others towards the organisations priorities and how to make them real. Demonstrate the ability to develop tools, visual aids and other original content, including communication. To bring a Coaching Management style based on positive constructive feedback with the ability to support the development of others in the team. You'll Get To join a fast paced, flexible and inclusive social enterprise Hybrid working environment 30 days' holiday in addition to UK public holidays Excellent employer pension contribution and private medical health insurance Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.
Apr 29, 2024
Full time
Head of Governance & Planning Application Deadline: 16 May 2024 Department: Strategy & Operations Employment Type: Full Time Location: London Compensation: £68,000 - £70,596 / year Description Working closely with the Director, the role is responsible for leading a team to ensure that London & Partners maintains an operational foundation that supports growth and change based on clearly defined governance, process and policy structures. This includes implementing a cycle of continuous improvement across the organisation. This also includes shaping the operational aspects of new initiatives working in partnership with the organisation as well as overseeing the delivery. The role has a team to support the key tasks outlined below. Key Tasks Leading the team, you will be responsible for bringing together key aspects of a strong operational foundation to support company growth: Project management Own and maintain the project delivery methodology and toolkit for the organisation. Encourage company wide adoption and adherence by promoting its use as well as deliver training to colleagues, potentially alongside external training provision. Project manage complex projects and strategic initiatives as required utilising your knowledge of the business to drive high-impact projects that support the organization and contribute to financial performance. Line manage a project manager on delivery of key projects across the organisation. Business Planning Support the Director, to coordinate our business planning across the organisation to define the operating rhythm to ensure stakeholders have transparency into their priorities and shared resources are effectively deployed. Process Contribute to cross-divisional process improvements to aid alignment and transparency between teams. Oversee the maintenance of a central repository of processes across the organisation with a regular programme to refresh. This will include defining a consistent structure to process definition and identifying where standard operating procedure level information may be needed. Policy Identify the need for new or revised policy to reflect a growing organisation. Oversee policy development and the regular review process of all corporate policies, including the internal consultation to ensure that they are fit for purpose, bought into and managing the ratification process. Corporate Governance Direct corporate governance and oversee its delivery within the organisation working closely with other members of the Strategy & Operations Directorate. Oversee the secretariat functions to the Boards and Committees of L&P and the statutory returns and corporate notifications (e.g. Companies House) and ensuring our scheme of delegations are complied with. Risk management Oversee the upkeep of the corporate risk register for L&P providing regular updates to the Management Committee and Board (or it's Committees) Oversee the undertaking of DPIAs across the organisation as required. Oversee the proactive mitigation of operational issues and risks. Leverage experience to anticipate risks in advance of impacts. You'll have/bring Experience of implementing an organisation's business priorities into operational reality by planning and coordinating delivery of strategic initiatives, and partnering with cross functional teams to drive a shared agenda. Experience of project and program management or strategic initiative management, with the ability to utilise appropriate project delivery methodologies to balance multiple priorities in a fast-paced environment. Experience of governance and planning in a fast-paced environment Able to influence peers and teams in the organisation by inspiring and gaining the commitment of others towards the organisations priorities and how to make them real. Demonstrate the ability to develop tools, visual aids and other original content, including communication. To bring a Coaching Management style based on positive constructive feedback with the ability to support the development of others in the team. You'll Get To join a fast paced, flexible and inclusive social enterprise Hybrid working environment 30 days' holiday in addition to UK public holidays Excellent employer pension contribution and private medical health insurance Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.
About the role As an Implementation Project Manager, you re adept at managing multiple projects and overcoming challenges to deliver a first-class implementation experience for customers. You enjoy the freedom and autonomy to make a real impact, developing your skills as an exceptional project manager, and you love seeing the end result of a successful project delivery. To you it s about working collaboratively, building effective relationships, and finding creative solutions to any hurdles you may face. You re passionate amount your personal development and value the opportunity to take on a range of implementation projects, learning and evolving from each experience. As our next Implementation Project Manager, you ll deliver Enterprise, Strategic and complex implementation projects or programmes for Zellis customers, including ongoing programmes and customer change, that make a real difference to our customers and their employees. Your day-to-day will include developing and maintaining agreed project plans with customers, managing all project or change activities, and monitoring KPIs, status reporting, commercial margin and P&L. You ll coordinate all project resources in executing their activities and act as the point of escalation for any issues, as you ensure delivery on-time, on budget and at the highest level of quality. Skills & experience Do you have: A minimum of five years previous project management experience, working on large scale and highly complex implementation and transition delivery? (employee volumes 10,000+ and managing £500k+ budgets) Experience working in software/systems implementation? (HR and Payroll software experience an added bonus) Experience engaging with FTSE100 and FTSE 250 companies? Professional project management qualifications? (e.g. PRINCE2, PMI, Six Sigma)? You ll be resilient, adaptable, positive and customer-centric in everything you do. You ll have great commercial awareness, coupled with a thorough understanding of risk, governance and reporting mechanisms. You ll be passionate, driven and a strong communicator, using these attributes to create a successful "one team" approach to each project. You'll be great with stakeholders, capable of building trusting and long-lasting relationships. You'll have well-developed leadership skills, with the ability to bring people together and create a sense of community amongst broad project teams. You'll be based remotely and will enjoy working from home but will also be flexible to visit both Zellis and customer offices as required (approximately 3-5 times per month, with occasional overnight stays). Please talk to us if you require any specific flexible working arrangements and we'll happily explore the possibilities. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Apr 26, 2024
Full time
About the role As an Implementation Project Manager, you re adept at managing multiple projects and overcoming challenges to deliver a first-class implementation experience for customers. You enjoy the freedom and autonomy to make a real impact, developing your skills as an exceptional project manager, and you love seeing the end result of a successful project delivery. To you it s about working collaboratively, building effective relationships, and finding creative solutions to any hurdles you may face. You re passionate amount your personal development and value the opportunity to take on a range of implementation projects, learning and evolving from each experience. As our next Implementation Project Manager, you ll deliver Enterprise, Strategic and complex implementation projects or programmes for Zellis customers, including ongoing programmes and customer change, that make a real difference to our customers and their employees. Your day-to-day will include developing and maintaining agreed project plans with customers, managing all project or change activities, and monitoring KPIs, status reporting, commercial margin and P&L. You ll coordinate all project resources in executing their activities and act as the point of escalation for any issues, as you ensure delivery on-time, on budget and at the highest level of quality. Skills & experience Do you have: A minimum of five years previous project management experience, working on large scale and highly complex implementation and transition delivery? (employee volumes 10,000+ and managing £500k+ budgets) Experience working in software/systems implementation? (HR and Payroll software experience an added bonus) Experience engaging with FTSE100 and FTSE 250 companies? Professional project management qualifications? (e.g. PRINCE2, PMI, Six Sigma)? You ll be resilient, adaptable, positive and customer-centric in everything you do. You ll have great commercial awareness, coupled with a thorough understanding of risk, governance and reporting mechanisms. You ll be passionate, driven and a strong communicator, using these attributes to create a successful "one team" approach to each project. You'll be great with stakeholders, capable of building trusting and long-lasting relationships. You'll have well-developed leadership skills, with the ability to bring people together and create a sense of community amongst broad project teams. You'll be based remotely and will enjoy working from home but will also be flexible to visit both Zellis and customer offices as required (approximately 3-5 times per month, with occasional overnight stays). Please talk to us if you require any specific flexible working arrangements and we'll happily explore the possibilities. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Senior Operations Manager page is loaded Senior Operations Manager Apply remote type Hybrid locations LON - London time type Full time posted on Posted 6 Days Ago job requisition id R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Target Openings 1 What Is the Opportunity? We are recruiting for a Senior Operations Manager to join our team based in London. Reporting to the Head of Operations you will provide leadership, guidance, and direction to TRV Europe London Market Operations function and will be responsible for leading, shaping and delivering all Operations support for the Travelers Europe London Market (Lloyd's and Company Market) Underwriting teams (across all relevant business units) and our external London Market and Enterprise stakeholders. You will help to implement the Europe Operations strategy and provides input into the Europe Operating model and strategy, working in support of the Head of Operations, Europe and in partnership with the other members of the TRV Europe Operations leadership team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for a bonus. What Will You Do? Overall management and oversight of the TRV Europe London Market Operations ensuring processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business. Develop and maintain strong working relationships with the TRV Europe London Market Underwriting Management (all relevant business units) and wider Underwriting community, Senior Management, and all external customers. Represent Operations at TRV Europe London Market Underwriting Leadership meetings (across all relevant business units) and providing management updates on London Market Operations progress, plans and any changes to the TRV Europe London Markets Underwriting teams (across all relevant business units). Deliver operational efficiencies within the TRV Europe London Market business by driving process improvement and associated change management activities. Develop key process solutions and documentation to support Travelers Europe London Markets underwriting business (across all relevant business units) and other related business functions with timely data capture and process of related technical account transactions. Maintain robust processes and procedures to support the Lloyd's Minimum standards - work with Compliance and Risk to ensure that operationally effective controls are in place and managing action plans to address any compliance gaps with the Lloyd's Regulatory requirements. Monitor the day-to-day operational performance of TRV Europe London Market Operations and partner with other Europe Operations functions to ensure that the agreed service levels (including quality, timeliness, and productivity) are achieved. Identify new opportunities to move activity to the offshore team and partner with other Europe Operations functions deliver these within the timelines agreed. Partner with other Europe Operations functions or TRV teams to produce standardised operational reports, management information and other statistical data and analysis as required by London Market Underwriting teams to manage their business unit's operational performance. Streamline approach to gain consistency in reviewing/reporting productivity data across all business area for key metrics. Evaluate customer satisfaction and operations metrics to manage the team effectively and successfully execute agreed corrective actions, as necessary. Partner with other Europe Operations functions to ensure that the agreed service levels are achieved (including quality, timeliness, productivity, and customer experience). With account management team function as 1st line of support for all core business systems issues within TRV Europe London Market Underwriting (across all relevant business units). Responsible for developing and mentoring direct reports in the TRV Europe London Market Operations function. Provide coaching and support in learning and development to ensure direct reports and wider TRV Europe London Market Operations team are well motivated, and each have a clear career pathway. Ensure all members of the TRV Europe London Market Operations team are well equipped to meet their goals - regularly reporting on training standards, delivery, and progression of individuals in the team. Ensure there is effective communication across the team with regards to training and resolves issues and provides guidance where needed. Ensure robust and timely training within TRV Europe London Market Operations for new processes or procedures to ensure it meets all its operational goals. Proactively foster an inclusive environment that encourages employee participation, teamwork, and open communication to develop a highly engaged workforce. Assist the Head of Operations to maintain the Europe Operations business continuity plan (BCP), ensuring that any documentation required by the plan is regularly updated on the Disaster Recovery Database and that plans are circulated to all unit staff and are fully understood. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? You will preferably have: Excellent stakeholder management, communication, and leadership skills. Demonstrable experience of building and leading highly engaged Operations teams. Excellent coaching, mentoring and facilitation skills. Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean). Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively. Ability to think strategically. Ability to navigate the organisation, working collaboratively with other Business functions. Develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations with appropriate decision basis. Provides new ideas for improving operational efficiencies with a strong understanding of process improvement. Consistently meeting customer expectations. Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment. Must be well organised, delivery focused and able to use their own initiative. Demonstrated ability to build strong relationships with diverse groups of people at all levels. A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders. Successfully collaborated within team and throughout the organisation to bring desired results. Proven you can navigate the organisation to ensure issues are resolved appropriately. Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions. Be a strategic / creative thinker and decision maker. Have excellent stakeholder management, communication, and leadership skills. Be an excellent coach with strong mentoring and facilitation skills. Demonstrate operational skills necessary to deliver established business plans. Be highly organised, delivery focused and work under your own initiative. Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions. What is a Must Have? Proven experience in the Insurance Industry. Extensive experience of London Market insurance (Lloyd's and Company Market) is required. To be considered for this role you must have had experience in a similar role within the London Insurance Market. Proven experience collaborating with multiple stakeholders. Ability to challenge the business to drive efficiencies. Previous experience of leading teams and matrix management. Experience of delivering skills and knowledge training. University degree preferred. Relevant insurance industry professional qualification preferred (e.g., ACII). Project management training and professional qualification preferred. Change management training and professional qualification preferred. . click apply for full job details
Apr 24, 2024
Full time
Senior Operations Manager page is loaded Senior Operations Manager Apply remote type Hybrid locations LON - London time type Full time posted on Posted 6 Days Ago job requisition id R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Target Openings 1 What Is the Opportunity? We are recruiting for a Senior Operations Manager to join our team based in London. Reporting to the Head of Operations you will provide leadership, guidance, and direction to TRV Europe London Market Operations function and will be responsible for leading, shaping and delivering all Operations support for the Travelers Europe London Market (Lloyd's and Company Market) Underwriting teams (across all relevant business units) and our external London Market and Enterprise stakeholders. You will help to implement the Europe Operations strategy and provides input into the Europe Operating model and strategy, working in support of the Head of Operations, Europe and in partnership with the other members of the TRV Europe Operations leadership team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for a bonus. What Will You Do? Overall management and oversight of the TRV Europe London Market Operations ensuring processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business. Develop and maintain strong working relationships with the TRV Europe London Market Underwriting Management (all relevant business units) and wider Underwriting community, Senior Management, and all external customers. Represent Operations at TRV Europe London Market Underwriting Leadership meetings (across all relevant business units) and providing management updates on London Market Operations progress, plans and any changes to the TRV Europe London Markets Underwriting teams (across all relevant business units). Deliver operational efficiencies within the TRV Europe London Market business by driving process improvement and associated change management activities. Develop key process solutions and documentation to support Travelers Europe London Markets underwriting business (across all relevant business units) and other related business functions with timely data capture and process of related technical account transactions. Maintain robust processes and procedures to support the Lloyd's Minimum standards - work with Compliance and Risk to ensure that operationally effective controls are in place and managing action plans to address any compliance gaps with the Lloyd's Regulatory requirements. Monitor the day-to-day operational performance of TRV Europe London Market Operations and partner with other Europe Operations functions to ensure that the agreed service levels (including quality, timeliness, and productivity) are achieved. Identify new opportunities to move activity to the offshore team and partner with other Europe Operations functions deliver these within the timelines agreed. Partner with other Europe Operations functions or TRV teams to produce standardised operational reports, management information and other statistical data and analysis as required by London Market Underwriting teams to manage their business unit's operational performance. Streamline approach to gain consistency in reviewing/reporting productivity data across all business area for key metrics. Evaluate customer satisfaction and operations metrics to manage the team effectively and successfully execute agreed corrective actions, as necessary. Partner with other Europe Operations functions to ensure that the agreed service levels are achieved (including quality, timeliness, productivity, and customer experience). With account management team function as 1st line of support for all core business systems issues within TRV Europe London Market Underwriting (across all relevant business units). Responsible for developing and mentoring direct reports in the TRV Europe London Market Operations function. Provide coaching and support in learning and development to ensure direct reports and wider TRV Europe London Market Operations team are well motivated, and each have a clear career pathway. Ensure all members of the TRV Europe London Market Operations team are well equipped to meet their goals - regularly reporting on training standards, delivery, and progression of individuals in the team. Ensure there is effective communication across the team with regards to training and resolves issues and provides guidance where needed. Ensure robust and timely training within TRV Europe London Market Operations for new processes or procedures to ensure it meets all its operational goals. Proactively foster an inclusive environment that encourages employee participation, teamwork, and open communication to develop a highly engaged workforce. Assist the Head of Operations to maintain the Europe Operations business continuity plan (BCP), ensuring that any documentation required by the plan is regularly updated on the Disaster Recovery Database and that plans are circulated to all unit staff and are fully understood. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? You will preferably have: Excellent stakeholder management, communication, and leadership skills. Demonstrable experience of building and leading highly engaged Operations teams. Excellent coaching, mentoring and facilitation skills. Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean). Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively. Ability to think strategically. Ability to navigate the organisation, working collaboratively with other Business functions. Develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations with appropriate decision basis. Provides new ideas for improving operational efficiencies with a strong understanding of process improvement. Consistently meeting customer expectations. Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment. Must be well organised, delivery focused and able to use their own initiative. Demonstrated ability to build strong relationships with diverse groups of people at all levels. A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders. Successfully collaborated within team and throughout the organisation to bring desired results. Proven you can navigate the organisation to ensure issues are resolved appropriately. Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions. Be a strategic / creative thinker and decision maker. Have excellent stakeholder management, communication, and leadership skills. Be an excellent coach with strong mentoring and facilitation skills. Demonstrate operational skills necessary to deliver established business plans. Be highly organised, delivery focused and work under your own initiative. Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions. What is a Must Have? Proven experience in the Insurance Industry. Extensive experience of London Market insurance (Lloyd's and Company Market) is required. To be considered for this role you must have had experience in a similar role within the London Insurance Market. Proven experience collaborating with multiple stakeholders. Ability to challenge the business to drive efficiencies. Previous experience of leading teams and matrix management. Experience of delivering skills and knowledge training. University degree preferred. Relevant insurance industry professional qualification preferred (e.g., ACII). Project management training and professional qualification preferred. Change management training and professional qualification preferred. . click apply for full job details
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
Apr 23, 2024
Full time
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
About Our Client A leading global insurance group comprising distinct businesses covering various Insurance and Reinsurance service offerings across a well established international customer base. This is a highly compelling Insurance brand with a rich history and deep expertise operating across Lloyds, UK, European and global markets. This role presents a rare and exceptional opportunity looking for a technical and strategic CISO who has years dealing with board, risk committee, regulators and senior level business unit leaders. Someone able to provide technical InfoSec expertise across the group and build out the security function to deliver the right strategy and management of risk appetite. Job Description The Chief Information Security Officer will define the information security strategy in collaboration with the regulated entities for the UK and continental Europe and guide on cyber risk appetite. Recommend appropriate infosec investments and practices, including full support in relation to third parties data/cyber incidents and insurance services supply chain. Direct the implementation and monitoring of information security technologies, systems, standards and policies. Responsible for proactively managing all type of risks (people, processes and technology) relating to data protection (e.g. GDPR), privacy, information/cyber security, physical security, business continuity planning, crisis management and incident response, compliance and independent assurance of IT Controls. What You'll Spend Your Time Doing Define and implement enterprise security strategy and cyber risk policies and standards Co-ordinate with stakeholders to align enterprise security and risk strategies with business priorities Ensures the provision of services and capabilities for the protection of all our assets globally Oversee, manage and report any activity in relation to data protection, privacy and independent assurance of IT controls Monitor regulatory compliance and security policies to educates business unit leaders and service managers on compliance efforts Lead an experienced enterprise team that provides global coordination and oversight of business unit Information Risk Management processes and strategies Oversees development of an information security awareness program for each business unit and services group Support the implementation of operational resilience across the business Keeps abreast with evolving threats/risks, industry trends and works to implement best practices Proactively support audit and regulatory inquiries and external vendor activities. Participates in leading industry forums and consortiums (e.g. Lloyd's of London). The Successful Applicant A proven Chief Information Security officer or Information Security Executive with a track record advising and delivering effective and risk balanced information security services within a global or matrix highly regulated organisation (e.g. Financial Services, Banking, Insurance). Applicants should have experience in dealing with Board, risk committee, regulators and operational leaders in complex stakeholders environment Preferably having worked in a Shared, Group or Consultancy Services organisation. A proven track record and approach to building an effective information security function including risk management, privacy and Data Protection practices Technical expertise well versed regulatory compliance frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS Adept in strategic planning, budgeting, and allocation Bachelor's or master's degree in computer science, business, finance or related discipline What's on Offer Competitive Basic Salary Annual Bonus Flexible and Rewarding Pension up to 18% contribution 28 days annual leave + buy / sell option PMI, Flex Fund, Life Assurance Hybrid Working London, City Office.
Apr 23, 2024
Full time
About Our Client A leading global insurance group comprising distinct businesses covering various Insurance and Reinsurance service offerings across a well established international customer base. This is a highly compelling Insurance brand with a rich history and deep expertise operating across Lloyds, UK, European and global markets. This role presents a rare and exceptional opportunity looking for a technical and strategic CISO who has years dealing with board, risk committee, regulators and senior level business unit leaders. Someone able to provide technical InfoSec expertise across the group and build out the security function to deliver the right strategy and management of risk appetite. Job Description The Chief Information Security Officer will define the information security strategy in collaboration with the regulated entities for the UK and continental Europe and guide on cyber risk appetite. Recommend appropriate infosec investments and practices, including full support in relation to third parties data/cyber incidents and insurance services supply chain. Direct the implementation and monitoring of information security technologies, systems, standards and policies. Responsible for proactively managing all type of risks (people, processes and technology) relating to data protection (e.g. GDPR), privacy, information/cyber security, physical security, business continuity planning, crisis management and incident response, compliance and independent assurance of IT Controls. What You'll Spend Your Time Doing Define and implement enterprise security strategy and cyber risk policies and standards Co-ordinate with stakeholders to align enterprise security and risk strategies with business priorities Ensures the provision of services and capabilities for the protection of all our assets globally Oversee, manage and report any activity in relation to data protection, privacy and independent assurance of IT controls Monitor regulatory compliance and security policies to educates business unit leaders and service managers on compliance efforts Lead an experienced enterprise team that provides global coordination and oversight of business unit Information Risk Management processes and strategies Oversees development of an information security awareness program for each business unit and services group Support the implementation of operational resilience across the business Keeps abreast with evolving threats/risks, industry trends and works to implement best practices Proactively support audit and regulatory inquiries and external vendor activities. Participates in leading industry forums and consortiums (e.g. Lloyd's of London). The Successful Applicant A proven Chief Information Security officer or Information Security Executive with a track record advising and delivering effective and risk balanced information security services within a global or matrix highly regulated organisation (e.g. Financial Services, Banking, Insurance). Applicants should have experience in dealing with Board, risk committee, regulators and operational leaders in complex stakeholders environment Preferably having worked in a Shared, Group or Consultancy Services organisation. A proven track record and approach to building an effective information security function including risk management, privacy and Data Protection practices Technical expertise well versed regulatory compliance frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS Adept in strategic planning, budgeting, and allocation Bachelor's or master's degree in computer science, business, finance or related discipline What's on Offer Competitive Basic Salary Annual Bonus Flexible and Rewarding Pension up to 18% contribution 28 days annual leave + buy / sell option PMI, Flex Fund, Life Assurance Hybrid Working London, City Office.
Team Leader Job Type : Full Time Location: London Salary: £30,082 - £36,766 per annum We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 30 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Forward Trust delivers services within the Commissioned Rehabilitative Services (CRS) as part of the Ministry of Justice's new probation system, procured by Regional Probation Directors to provide flexible, responsive services to help break the cycle of reoffending. What you will be doing? As a Team Leader in the Dependency and Recovery Services, you will be working within a hybrid model as part of a flexible, multi-disciplinary team, working across a cluster of delivery sites in London . You will be managing a team of practitioners (Recovery Navigators/prison link) delivering Dependency and Recovery Services to adult male prison leavers and those on community orders within the Probation services; supporting to implement their action plan and navigate their recovery journey, building trust, and providing support/continuity and signposting. The Dependency and Recovery Service will not duplicate provision where Commissioned Services are already in place, instead we will work to ensure access and sustained engagement with statutory and existing provision to include building motivation, practical assistance and ongoing support and/or achieve controlled dependent behaviour or abstinence with the aim to reduce re-offending. On a daily basis you will be allocating referrals, managing a small number of complex cases, supporting and developing your team, and ensuring deadlines and quality standards are met. You will be responsible for delivering on performance targets set by Forward Trust and Commissioners. You will support the Service Manager to ensure data accuracy and data submission deadlines are met. At times you will be the most senior representative available/on site and will be required to deputise for the Service Manager to ensure the smooth running of the service. You will be in a position of trust and building an excellent relationship with your manager will be a priority, as well as collaborative working relationships with partner agencies. Co-operative working relationships with other partner agencies and probation staff are vital to this role. Some degree of flexibility may be required if out of office work is required, but this is a predominately Mon -Fri 09:00-17:00 role.You may at times be required to attend our head office for training. Please note you will have to undertake HMPPS Enhanced vetting What we are looking for? Demonstrable experience in the management of teams, performance and development. Genuine interest and experience in motivating and developing people Experience in key relationship management both internally and externally Knowledge and experience of implementing formal procedures and policies Excellent problem solving and negotiation skills Project and time management skills Knowledge of the issues facing service users in the criminal justice sector. Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case records Experience of working within the criminal justice sector A qualification in Management at Level 3 or demonstrable experience in a comparable role What we offer Training opportunities and career development Flexible working Simply Health Cashback Scheme Cycle to Work Scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card Season Ticket Loan Scheme Cycle to work scheme 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for The Forward Trust please click apply to be redirected to their website where you can complete your application.
Apr 23, 2024
Full time
Team Leader Job Type : Full Time Location: London Salary: £30,082 - £36,766 per annum We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 30 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Forward Trust delivers services within the Commissioned Rehabilitative Services (CRS) as part of the Ministry of Justice's new probation system, procured by Regional Probation Directors to provide flexible, responsive services to help break the cycle of reoffending. What you will be doing? As a Team Leader in the Dependency and Recovery Services, you will be working within a hybrid model as part of a flexible, multi-disciplinary team, working across a cluster of delivery sites in London . You will be managing a team of practitioners (Recovery Navigators/prison link) delivering Dependency and Recovery Services to adult male prison leavers and those on community orders within the Probation services; supporting to implement their action plan and navigate their recovery journey, building trust, and providing support/continuity and signposting. The Dependency and Recovery Service will not duplicate provision where Commissioned Services are already in place, instead we will work to ensure access and sustained engagement with statutory and existing provision to include building motivation, practical assistance and ongoing support and/or achieve controlled dependent behaviour or abstinence with the aim to reduce re-offending. On a daily basis you will be allocating referrals, managing a small number of complex cases, supporting and developing your team, and ensuring deadlines and quality standards are met. You will be responsible for delivering on performance targets set by Forward Trust and Commissioners. You will support the Service Manager to ensure data accuracy and data submission deadlines are met. At times you will be the most senior representative available/on site and will be required to deputise for the Service Manager to ensure the smooth running of the service. You will be in a position of trust and building an excellent relationship with your manager will be a priority, as well as collaborative working relationships with partner agencies. Co-operative working relationships with other partner agencies and probation staff are vital to this role. Some degree of flexibility may be required if out of office work is required, but this is a predominately Mon -Fri 09:00-17:00 role.You may at times be required to attend our head office for training. Please note you will have to undertake HMPPS Enhanced vetting What we are looking for? Demonstrable experience in the management of teams, performance and development. Genuine interest and experience in motivating and developing people Experience in key relationship management both internally and externally Knowledge and experience of implementing formal procedures and policies Excellent problem solving and negotiation skills Project and time management skills Knowledge of the issues facing service users in the criminal justice sector. Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case records Experience of working within the criminal justice sector A qualification in Management at Level 3 or demonstrable experience in a comparable role What we offer Training opportunities and career development Flexible working Simply Health Cashback Scheme Cycle to Work Scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card Season Ticket Loan Scheme Cycle to work scheme 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for The Forward Trust please click apply to be redirected to their website where you can complete your application.
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Role Title: Lawyer Department: Corporate, Legal Location: Colt House, London, UK Set up: Hybrid Role Purpose As a Real Estate Lawyer, the primary mission is to bolster the Company's legal endeavors by providing comprehensive support across all facets of real estate law. The role is centered on facilitating pan-European and international corporate matters, with a specialized focus on non-routine transactions within designated projects, notably including data centers spin-offs and disposals. Key responsibilities encompass overseeing site disposals, managing lease renewals, amendments, and renegotiations, as well as drafting, reviewing, and negotiating various real estate agreements. Integral to the role is the provision of hands-on legal support and advice, ensuring alignment with organizational objectives and compliance with legal standards. The Real Estate Lawyer operates under the direct accountability of the Vice President, Corporate Law, playing a vital role in delivering effective legal support within the realm of real estate operation Key Accountabilities Provides support on pan-European and international real estate matters as instructed Engages effectively with internal clients at senior management level and the Project Management Office directly, and provides support on legal matters as required Manages workload and prioritises effectively Sets clear and achievable expectations with internal customers Proactively follows up on actions and deliverables Delivers project completion in a timely and efficient manner Evaluate and weigh multiple inputs and impacts of any decision or course of action Anticipate issues and estimate risks strategically, identify proactive solutions that will eliminate or mitigate risks Experience Strong real estate transactional and commercial background in private practice or industry In-house legal experience, preferably in the technology/Data Centre industry Experience in commercially-focused legal environment Experience of working effectively within a fast moving, multi-jurisdictional organisation Good knowledge and experience of managing and negotiating real estate transactions in a European context Familiar with European business culture, having worked previously in a multi-national organisation Skills/Qualifications Qualified solicitor or barrister (PQE 3-5) Verbal and written fluency in English and preferably at least one other major European language Ability to efficiently manage a high workload, with a multitude of projects running in parallel, setting correct expectations and ensuring timely delivery Commercially minded, looking beyond pure legal issues, having regard to the overall success of the business Ability to appreciate commercial, financial and strategic issues Excellent interpersonal skills, with the confidence and ability to interact directly with senior management as well as at all other levels Communicates clearly and fluently, negotiating and influencing where appropriate; gains respect and confidence Good team player with ability to work independently Adapts quickly to changing environment What we offer In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Hybrid set up Pension fund Two days annually to spend on volunteering opportunities Medical and life insurance Full time standard working hours Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring International environment with employees from more than 35 different nationalities Job Segment: Compliance, Data Center, Law, Attorney, Project Manager, Legal, Technology
Apr 23, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Role Title: Lawyer Department: Corporate, Legal Location: Colt House, London, UK Set up: Hybrid Role Purpose As a Real Estate Lawyer, the primary mission is to bolster the Company's legal endeavors by providing comprehensive support across all facets of real estate law. The role is centered on facilitating pan-European and international corporate matters, with a specialized focus on non-routine transactions within designated projects, notably including data centers spin-offs and disposals. Key responsibilities encompass overseeing site disposals, managing lease renewals, amendments, and renegotiations, as well as drafting, reviewing, and negotiating various real estate agreements. Integral to the role is the provision of hands-on legal support and advice, ensuring alignment with organizational objectives and compliance with legal standards. The Real Estate Lawyer operates under the direct accountability of the Vice President, Corporate Law, playing a vital role in delivering effective legal support within the realm of real estate operation Key Accountabilities Provides support on pan-European and international real estate matters as instructed Engages effectively with internal clients at senior management level and the Project Management Office directly, and provides support on legal matters as required Manages workload and prioritises effectively Sets clear and achievable expectations with internal customers Proactively follows up on actions and deliverables Delivers project completion in a timely and efficient manner Evaluate and weigh multiple inputs and impacts of any decision or course of action Anticipate issues and estimate risks strategically, identify proactive solutions that will eliminate or mitigate risks Experience Strong real estate transactional and commercial background in private practice or industry In-house legal experience, preferably in the technology/Data Centre industry Experience in commercially-focused legal environment Experience of working effectively within a fast moving, multi-jurisdictional organisation Good knowledge and experience of managing and negotiating real estate transactions in a European context Familiar with European business culture, having worked previously in a multi-national organisation Skills/Qualifications Qualified solicitor or barrister (PQE 3-5) Verbal and written fluency in English and preferably at least one other major European language Ability to efficiently manage a high workload, with a multitude of projects running in parallel, setting correct expectations and ensuring timely delivery Commercially minded, looking beyond pure legal issues, having regard to the overall success of the business Ability to appreciate commercial, financial and strategic issues Excellent interpersonal skills, with the confidence and ability to interact directly with senior management as well as at all other levels Communicates clearly and fluently, negotiating and influencing where appropriate; gains respect and confidence Good team player with ability to work independently Adapts quickly to changing environment What we offer In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Hybrid set up Pension fund Two days annually to spend on volunteering opportunities Medical and life insurance Full time standard working hours Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring International environment with employees from more than 35 different nationalities Job Segment: Compliance, Data Center, Law, Attorney, Project Manager, Legal, Technology
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £47,500 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for a Risk Manager to join our Risk & Compliance team, to support the Senior Manager and Enterprise Risk Director with developing and establishing stress testing scenario analysis, quantitative risk analytics, risk aggregation, risk appetite cascade and model governance across all the key risk types that BBB faces. Reporting to the Quantification and IFRS 9 Risk Senior Manager, you will manage the ongoing quarterly production of IFRS 9 expected credit losses using BBB's models, providing insight and analytical commentary for Senior Management on the expected credit loss and fair value calculations of BBB's debt investments through regular monitoring/MI reporting packs. You will engage with BBB's Model Owners and developers to keep BBB's model inventory up to date, and undertake the development, implementation and maintenance of key reporting tools. In order to be successful in this position, you will have experience within a Risk function of a financial services company, preferably with exposure to quantitative risk management and stress testing. You will be able to communicate risk management approach and quantitative analysis effectively to key stakeholders and build productive working relationships to manage workstreams effectively. A degree in a quantitative field or equivalent experience is required, and experience with using PowerBI, SAS, Microsoft PowerPivot or VBA would be advantageous. For a full and detailed Job Description, please follow this link: View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Sep 24, 2022
Full time
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £47,500 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for a Risk Manager to join our Risk & Compliance team, to support the Senior Manager and Enterprise Risk Director with developing and establishing stress testing scenario analysis, quantitative risk analytics, risk aggregation, risk appetite cascade and model governance across all the key risk types that BBB faces. Reporting to the Quantification and IFRS 9 Risk Senior Manager, you will manage the ongoing quarterly production of IFRS 9 expected credit losses using BBB's models, providing insight and analytical commentary for Senior Management on the expected credit loss and fair value calculations of BBB's debt investments through regular monitoring/MI reporting packs. You will engage with BBB's Model Owners and developers to keep BBB's model inventory up to date, and undertake the development, implementation and maintenance of key reporting tools. In order to be successful in this position, you will have experience within a Risk function of a financial services company, preferably with exposure to quantitative risk management and stress testing. You will be able to communicate risk management approach and quantitative analysis effectively to key stakeholders and build productive working relationships to manage workstreams effectively. A degree in a quantitative field or equivalent experience is required, and experience with using PowerBI, SAS, Microsoft PowerPivot or VBA would be advantageous. For a full and detailed Job Description, please follow this link: View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Job Description Location: Multiple vacancies in London and Birmingham. This role is responsible for leading a key function and supporting the Head of Risk in owning and managing strategic enterprise risk, developing risk management policies, processes and standards, and ensuring these are effectively executed across the organisation. The role will also support development and delivery areas through the provision of specialist services and advice, working to develop an integrated view of risk across the programme, identifying trends and suggesting risk management and mitigation strategies to leadership. About the Role: To be accountable for leading the development of an integrated view of risk across the programme. To be responsible for providing guidance in risk management and mitigation to leaders across the programme. To be accountable for supporting the development and delivery of risk management and mitigation policies, processes and standards, taking industry best practice and promoting continuous improvement. To be responsible for ensuring that risk management policies and processes are applied consistently and effectively across the programme and across the programme lifecycle. To be responsible for supporting the joint evaluation of risks by Project Controls and the supply chain to establish a thorough risk profile and a basis for risk sharing and incentives. To be accountable for leading and providing input into HS2's periodic performance and risk reporting, ensuring leaders have the information needed to make informed risk management, risk sharing and contingency management decisions. To be accountable for leading and providing Subject Matter Expert (SME) guidance and advice on risk management to development and delivery areas across the organisation. To be responsible for supporting and guiding other teams in relation to the use and understanding of risk management data. To be responsible for providing functional line management, performance management and objective setting support to direct reports. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to undertake qualitative and quantitative risk analyses in support of business decision making. Ability to lead a team, creating a clear sense of direction and promoting continuous improvement. Ability to lead and build cost, schedule and risk models in a number of applications, appropriate to maturity of projects and programmes. Ability to communicate risk concepts and information in a way that is easily understood by a range of senior colleagues and stakeholders. Ability to develop, with the aid of subject matter experts where appropriate, and implement appropriate risk management actions for identified risks across projects. Communication and Influencing Skills - ability to produce clear, persuasive written and verbal communications which engage and influence colleagues and external stakeholders at a range of levels. Knowledge: Knowledge of the risk environment in large infrastructure projects . Experience: Recognised Risk Management qualification such as the Institute of Risk Management (IRM) or the Association of Project Management (APM). Experience of project/programme risk management role within large scale, complex project. Experience of applying risk management concepts and procedures to large scale projects, and providing specialist impartial advice to internal stakeholders. Experience of leading and developing a team within a major project or programme. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Sep 23, 2022
Full time
Job Description Location: Multiple vacancies in London and Birmingham. This role is responsible for leading a key function and supporting the Head of Risk in owning and managing strategic enterprise risk, developing risk management policies, processes and standards, and ensuring these are effectively executed across the organisation. The role will also support development and delivery areas through the provision of specialist services and advice, working to develop an integrated view of risk across the programme, identifying trends and suggesting risk management and mitigation strategies to leadership. About the Role: To be accountable for leading the development of an integrated view of risk across the programme. To be responsible for providing guidance in risk management and mitigation to leaders across the programme. To be accountable for supporting the development and delivery of risk management and mitigation policies, processes and standards, taking industry best practice and promoting continuous improvement. To be responsible for ensuring that risk management policies and processes are applied consistently and effectively across the programme and across the programme lifecycle. To be responsible for supporting the joint evaluation of risks by Project Controls and the supply chain to establish a thorough risk profile and a basis for risk sharing and incentives. To be accountable for leading and providing input into HS2's periodic performance and risk reporting, ensuring leaders have the information needed to make informed risk management, risk sharing and contingency management decisions. To be accountable for leading and providing Subject Matter Expert (SME) guidance and advice on risk management to development and delivery areas across the organisation. To be responsible for supporting and guiding other teams in relation to the use and understanding of risk management data. To be responsible for providing functional line management, performance management and objective setting support to direct reports. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to undertake qualitative and quantitative risk analyses in support of business decision making. Ability to lead a team, creating a clear sense of direction and promoting continuous improvement. Ability to lead and build cost, schedule and risk models in a number of applications, appropriate to maturity of projects and programmes. Ability to communicate risk concepts and information in a way that is easily understood by a range of senior colleagues and stakeholders. Ability to develop, with the aid of subject matter experts where appropriate, and implement appropriate risk management actions for identified risks across projects. Communication and Influencing Skills - ability to produce clear, persuasive written and verbal communications which engage and influence colleagues and external stakeholders at a range of levels. Knowledge: Knowledge of the risk environment in large infrastructure projects . Experience: Recognised Risk Management qualification such as the Institute of Risk Management (IRM) or the Association of Project Management (APM). Experience of project/programme risk management role within large scale, complex project. Experience of applying risk management concepts and procedures to large scale projects, and providing specialist impartial advice to internal stakeholders. Experience of leading and developing a team within a major project or programme. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £49,000 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for an Enterprise Risk Manager to join our Risk & Compliance team, who act as the Second Line of Defence within the British Business Bank (BBB) and comprises 3 teams: Financial Risk, Non-Financial Risk and Enterprise Risk. Reporting to the Senior Risk Manager, Enterprise Risk, you will support the Senior Manager and Enterprise Risk Director in embedding and enhancing the Risk Management Framework across BBB to ensure that risks are properly identified, assessed, managed and controlled within the Bank's Risk Appetite. You will also provide principal support and liaison for the management, development, and use of our Risk Management System (Xactium) and Risk Reporting through Microsoft Power BI. You will be able to develop and maintain effective working relationships as you will work closely with the Risk Champions (First Line of Defence) across all businesses within BBB, acting as an Enterprise Risk SME, providing coaching and training where required and promoting a positive risk culture across the Bank. In order to be successful in this position, we're looking for experience within a Risk function of a financial services company, a strong understanding of Risk & Controls and how they are measured and assessed against risk appetite and degree or equivalent. You will also have previous experience of using information systems (MS Excel, PowerBI, Tableau) for investigation and reporting. View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Sep 23, 2022
Full time
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £49,000 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for an Enterprise Risk Manager to join our Risk & Compliance team, who act as the Second Line of Defence within the British Business Bank (BBB) and comprises 3 teams: Financial Risk, Non-Financial Risk and Enterprise Risk. Reporting to the Senior Risk Manager, Enterprise Risk, you will support the Senior Manager and Enterprise Risk Director in embedding and enhancing the Risk Management Framework across BBB to ensure that risks are properly identified, assessed, managed and controlled within the Bank's Risk Appetite. You will also provide principal support and liaison for the management, development, and use of our Risk Management System (Xactium) and Risk Reporting through Microsoft Power BI. You will be able to develop and maintain effective working relationships as you will work closely with the Risk Champions (First Line of Defence) across all businesses within BBB, acting as an Enterprise Risk SME, providing coaching and training where required and promoting a positive risk culture across the Bank. In order to be successful in this position, we're looking for experience within a Risk function of a financial services company, a strong understanding of Risk & Controls and how they are measured and assessed against risk appetite and degree or equivalent. You will also have previous experience of using information systems (MS Excel, PowerBI, Tableau) for investigation and reporting. View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
BAE Systems Digital Intelligence
Guildford, Surrey
IntelligenceReveal is the next generation of the cross-source data analytics products for national security and law enforcement agencies. Job Summary This is an exciting opportunity to join our growing Government business unit as a Software Test Engineer. We deliver next generation communications and intelligence solutions for law enforcement agencies and compliance solutions for telecommunications companies. At the forefront of this vision is our globally successful IntelligenceReveal solution. This suite of tools provides an analytical platform that is designed to deliver complex all-source solutions built upon open, mature, modern and flexible frameworks. This solution is used to analyze data from one, or many, sources including open source data and the Dark Web. We are looking for a Software Test Engineer with experience in testing high-performing, scalable, enterprise grade applications for our national and international customers. Working within small focussed teams, you will work on some of the latest technologies to ingest millions of records per second into massively scalable data stores, and then process that data to provide actionable intelligence. You'll be involved with contributing to system test decisions affecting the integration of existing and future systems, including Big Data technologies and cutting edge security and threat detection systems. You will join a strong team development team, working at our Guildford office in a relaxed, friendly but technically challenging area of the business. Depending on your skills, there may also be the opportunity for client facing work, including travel in both the U.K and abroad. What you could be doing for us: Analysing test requirements, designing and producing re-usable test scripts and specifying requirements for environments, data and test tools required Overcoming development obstacles to deliver quality testing on time Reviewing test artefacts produced by peers Reviewing test results and modify the test suite as necessary Defining and creating test cases from the analysis of non-functional specifications Designing and executing performance test scripts, security tests and define and executing usability tests with the client Describing to Software Engineers how their work will be, or has been, tested such that the Software Engineers gains insight into the tester's interpretation of the requirements Execute Session-based (Exploratory) Testing where scripted testing is inappropriate or requires augmentation What background are we looking for? You will be experienced in defining and developing test cases/scenarios from user stories and/or requirements. You will be experienced in developing both functional and non-functional tests cases. You will work well within small teams, taking ownership of and delivering high quality tests You will have experience of system testing, preferably with some exposure to low level (i.e. non GUI) testing You will have experience of investigating root causes of discovered issues and providing corrective actions - either individually or in conjunction with the development team You will have experience of evaluating test results against customer requirements You will have experience of Defect Tracking and Knowledge Management software (Atlassian JIRA and Confluence preferred) You will have experience of creating comprehensive test execution reports with metrics Essential competencies and experience ISTQB Foundation Qualification Knowledge of Testing Methodologies Experience in planning, estimating and designing system testing Test case design and execution to meet functional / use case requirements Attention to detail and accuracy Excellent interpersonal skills Customer facing skills Desirable competencies and experience ISTQB Advanced Qualification WebAPI testing and tools Knowledge about Big Data environment and ecosystem Experience of working in Linux environment Shell scripting and python experience How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Applied Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
Sep 21, 2022
Full time
IntelligenceReveal is the next generation of the cross-source data analytics products for national security and law enforcement agencies. Job Summary This is an exciting opportunity to join our growing Government business unit as a Software Test Engineer. We deliver next generation communications and intelligence solutions for law enforcement agencies and compliance solutions for telecommunications companies. At the forefront of this vision is our globally successful IntelligenceReveal solution. This suite of tools provides an analytical platform that is designed to deliver complex all-source solutions built upon open, mature, modern and flexible frameworks. This solution is used to analyze data from one, or many, sources including open source data and the Dark Web. We are looking for a Software Test Engineer with experience in testing high-performing, scalable, enterprise grade applications for our national and international customers. Working within small focussed teams, you will work on some of the latest technologies to ingest millions of records per second into massively scalable data stores, and then process that data to provide actionable intelligence. You'll be involved with contributing to system test decisions affecting the integration of existing and future systems, including Big Data technologies and cutting edge security and threat detection systems. You will join a strong team development team, working at our Guildford office in a relaxed, friendly but technically challenging area of the business. Depending on your skills, there may also be the opportunity for client facing work, including travel in both the U.K and abroad. What you could be doing for us: Analysing test requirements, designing and producing re-usable test scripts and specifying requirements for environments, data and test tools required Overcoming development obstacles to deliver quality testing on time Reviewing test artefacts produced by peers Reviewing test results and modify the test suite as necessary Defining and creating test cases from the analysis of non-functional specifications Designing and executing performance test scripts, security tests and define and executing usability tests with the client Describing to Software Engineers how their work will be, or has been, tested such that the Software Engineers gains insight into the tester's interpretation of the requirements Execute Session-based (Exploratory) Testing where scripted testing is inappropriate or requires augmentation What background are we looking for? You will be experienced in defining and developing test cases/scenarios from user stories and/or requirements. You will be experienced in developing both functional and non-functional tests cases. You will work well within small teams, taking ownership of and delivering high quality tests You will have experience of system testing, preferably with some exposure to low level (i.e. non GUI) testing You will have experience of investigating root causes of discovered issues and providing corrective actions - either individually or in conjunction with the development team You will have experience of evaluating test results against customer requirements You will have experience of Defect Tracking and Knowledge Management software (Atlassian JIRA and Confluence preferred) You will have experience of creating comprehensive test execution reports with metrics Essential competencies and experience ISTQB Foundation Qualification Knowledge of Testing Methodologies Experience in planning, estimating and designing system testing Test case design and execution to meet functional / use case requirements Attention to detail and accuracy Excellent interpersonal skills Customer facing skills Desirable competencies and experience ISTQB Advanced Qualification WebAPI testing and tools Knowledge about Big Data environment and ecosystem Experience of working in Linux environment Shell scripting and python experience How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Applied Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
Red-on-line (an Infopro Digital Group branch) offers Environmental, Health, and Safety compliance solutions in more than 85 countries. Used by more than 2,000 world-leading companies, the services allow Health Safety and Environment managers to drive their entire risk management system using a complete digital SaaS and multilingual platform. Red-on-line has unique know-how combining content, advice, and software. Red-on-line supports organizations daily in their HSE risk management and their ISO 14001, 50001, and OHSAS 18001 certification processes. The Infopro Digital group is committed to a policy of equal opportunities, from recruitment to the career development of its employees. The job offers are open to everyone, naturally including people with disabilities. Red-on-line is looking for an experienced and data-driven Marketing Manager to join our Marketing Department's enthusiastic experts. This person will create and implement campaigns and events, increase engagement within core accounts (ABM), and support pipeline and revenue contribution for the sales team. The Marketing Manager will report to the CMO and closely work with the regional Sales team. Your role Within the Marketing department of Red-on-line, you join a team of international experts and manage the Demand Generation activity for the UK, Irish and Nordics markets. As a Demand Generation Specialist, you are responsible for developing and executing integrated multi-channels B to B lead generation campaigns and nurturing programs, to create a relevant and qualitative pipeline for our regional Sales teams. Through your actions, you create value and contribute directly to the performance of the company, your role is key in the organization. You also participate in giving Red-on-line a strong and differentiating positioning from its competitors, by promoting our content and creating an environment for continuous improvement of your campaigns. The position is based in our London office, in the City. What you will do Manage and support marketing campaigns and growth initiatives targeting our most valuable customers and prospects: build and execute high-performing programs and help build and coordinate marketing assets and deliverables for campaigns. Strategize, execute, and optimize a data-driven ABM strategy to achieve sales goals; craft the strategy, align internal teams, and lead project management. Support the sales team with strategic marketing inbound outreach, - build sales email sequences, call scripts Manage campaigns across the full marketing scope from external events, and email marketing, to ABM initiatives. Optimize lead handling, and outreach and help nurture marketing leads. Write, edit and proofread copy for materials for marketing campaigns. Help manage creative marketing material development (landing pages, ads, case studies, white papers, webinar decks ). Manage and optimize digital advertising campaigns on key social channels to drive demand. Analyze ROI and the effectiveness of marketing programs. Build reports and share performance with the regional Sales team. At Red-on-line, we encourage entrepreneurship. Beyond these missions, we expect you to be proactive and participate in the continuous improvement of your scope. Requirements Proven years marketing experience in a BtoB/SaaS company Proven track record of the creation and implementation of successful BtoB multi-channel campaigns Strong experience with client and prospect communications (from either sales or marketing) Excellent written and verbal communications skills Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high-impact activities, and keep multiple complex projects moving forward. Understanding of Enterprise business and target audiences Knowledge of Hubspot What we offer you An exciting position in an international environment with a steep learning curve Short decision-making processes and an agile team in an international company Space for your ideas and responsibility for your projects, from day 1 Benefits We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow. We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others. In addition to a competitive salary we offer the following benefits: Flexible and hybrid working based on employee needs. 25 days annual leave (rising up to 30 days) Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Onsite monthly chair massage Eye-care Vouchers Discounted gym membership Agile/remote working Additional life assurance Bike to work Buying holiday Dental insurance Add partner to gym membership Health cash plan
Sep 19, 2022
Full time
Red-on-line (an Infopro Digital Group branch) offers Environmental, Health, and Safety compliance solutions in more than 85 countries. Used by more than 2,000 world-leading companies, the services allow Health Safety and Environment managers to drive their entire risk management system using a complete digital SaaS and multilingual platform. Red-on-line has unique know-how combining content, advice, and software. Red-on-line supports organizations daily in their HSE risk management and their ISO 14001, 50001, and OHSAS 18001 certification processes. The Infopro Digital group is committed to a policy of equal opportunities, from recruitment to the career development of its employees. The job offers are open to everyone, naturally including people with disabilities. Red-on-line is looking for an experienced and data-driven Marketing Manager to join our Marketing Department's enthusiastic experts. This person will create and implement campaigns and events, increase engagement within core accounts (ABM), and support pipeline and revenue contribution for the sales team. The Marketing Manager will report to the CMO and closely work with the regional Sales team. Your role Within the Marketing department of Red-on-line, you join a team of international experts and manage the Demand Generation activity for the UK, Irish and Nordics markets. As a Demand Generation Specialist, you are responsible for developing and executing integrated multi-channels B to B lead generation campaigns and nurturing programs, to create a relevant and qualitative pipeline for our regional Sales teams. Through your actions, you create value and contribute directly to the performance of the company, your role is key in the organization. You also participate in giving Red-on-line a strong and differentiating positioning from its competitors, by promoting our content and creating an environment for continuous improvement of your campaigns. The position is based in our London office, in the City. What you will do Manage and support marketing campaigns and growth initiatives targeting our most valuable customers and prospects: build and execute high-performing programs and help build and coordinate marketing assets and deliverables for campaigns. Strategize, execute, and optimize a data-driven ABM strategy to achieve sales goals; craft the strategy, align internal teams, and lead project management. Support the sales team with strategic marketing inbound outreach, - build sales email sequences, call scripts Manage campaigns across the full marketing scope from external events, and email marketing, to ABM initiatives. Optimize lead handling, and outreach and help nurture marketing leads. Write, edit and proofread copy for materials for marketing campaigns. Help manage creative marketing material development (landing pages, ads, case studies, white papers, webinar decks ). Manage and optimize digital advertising campaigns on key social channels to drive demand. Analyze ROI and the effectiveness of marketing programs. Build reports and share performance with the regional Sales team. At Red-on-line, we encourage entrepreneurship. Beyond these missions, we expect you to be proactive and participate in the continuous improvement of your scope. Requirements Proven years marketing experience in a BtoB/SaaS company Proven track record of the creation and implementation of successful BtoB multi-channel campaigns Strong experience with client and prospect communications (from either sales or marketing) Excellent written and verbal communications skills Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high-impact activities, and keep multiple complex projects moving forward. Understanding of Enterprise business and target audiences Knowledge of Hubspot What we offer you An exciting position in an international environment with a steep learning curve Short decision-making processes and an agile team in an international company Space for your ideas and responsibility for your projects, from day 1 Benefits We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow. We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others. In addition to a competitive salary we offer the following benefits: Flexible and hybrid working based on employee needs. 25 days annual leave (rising up to 30 days) Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Onsite monthly chair massage Eye-care Vouchers Discounted gym membership Agile/remote working Additional life assurance Bike to work Buying holiday Dental insurance Add partner to gym membership Health cash plan
Job Title: Head of Young People's Supported Accommodation Salary: £50,567 Benefits include a generous annual leave allowance that increases in line with service. OY will offers faircompany sick pay, maternity leave, paternity leave and compassionate leave. In addition, allstaff are offered a pension scheme and life insurance policy. OY delivers an 'Employment Assistance Program' tosupports staff mental health and well-being by providing practical support for issues at work and home. Department: Young people's supported accommodation (YPSA) Reports to: CEO Hours of work: 37.5 hours per week Location: Office based in Headington, Oxford, however travel throughout Oxfordshire and further afield will be required Closing date for applications: 3rd March 2022, 11am To apply, please send a copy of your CV accompanied by a covering letter to our recruitment team, alternatively, visit our Oxfordshire Youth website for more information. Oxfordshire Youth Oxfordshire Youth is a boundary-breaking organisation, passionate about creating a future for and with young people that offers them the best possible opportunity to realise their potential. Our staff are redefining the youth sector in Oxfordshire and we envisage a world in which young people havethe tools they need to approach life with creativity, resilience and brilliant mental health. OY culture revolves around our core values of being: trustworthy, inclusive, innovative, ambitious, reflective and self-nurturing. Young people's supported accommodation We are proud to have joined forces with mental health and housing charity Response to provide an innovative new model of supported accommodation in Oxfordshire for young people aged 18-24. Our partnership approach ensures that: young people receive the best possible opportunities available staff receive the highest quality training to be the best coaches they can be The new YPSA model has an aspirational vision. We want to see up to 130 young people transform their lives through engaging with life-changing opportunities in education, employment and training. Our young people are being equipped with new tools and techniques to help them manage their mental health, develop financial autonomy and learn how to nurture, repair and sustain healthy relationships with the people that matter to them. Our commitment to inclusion and diversity OY warmly welcomes applications from people of colour, trans and non-binary people and disabled people. Your potential to learn and grow in the role is important to us, so we want to hear from you even if your CV isn't a 100% match with a job description. We nurture our community, creating an open, inclusive and diverse organisation where all team members feel a sense of belonging. Job purpose As part of the senior leadership team, the Head of Young People's Supported Accommodation will work strategically with the CEO on the strategy, development and transformation of Oxfordshire Youth. They will also oversee all safeguarding of children and young people across all work streams for Oxfordshire Youth. They will lead the YPSA service for Oxfordshire Youth, ensuring that Oxfordshire Youth delivers a high quality transformational service for young people in Oxfordshire. They will be responsible for ensuring the model provides an exceptional, trauma-informed approach to young people, which incorporates the key principles and approaches of excellent youth work. We have ambitious targets for young people's outcomes and the Head of Young People's Supported Accommodation will work closely with the CEO to help achieve our vision that young people in the YPSA grow to become, and be seen as, future change makers. The Head of YPSA will work with the YPSA Service Manager, a team of YPSA Area Managers, who will oversee Progression Coaches, bank staff and on-call staff to deliver this model. A youth work approach is adopted by YPSA staff which means: you will listen to and bee led by, the needs, ambitions and assets of the young person you are an advocate for and champion of young people's ability to acquire the skills needed to transition into a happy, positive and healthy adulthood you will ensure the YPSA staff team are reliable, skilled and aspirational role models for young people, and that the values, principles and approaches of youth work are embedded. you will promote a non-negotiable expectation that all staff in the YPSA model passionately believe in the potential of all young people to achieve their goals and develop their leadership skills. All progression coaches receive high quality training to ensure they feel confident and motivated to help build skills in emotional literacy, emotional regulation, de-escalating conflict, mental health first aid, safeguarding (children and adults) physical wellbeing, financial empowerment, creativity and group skills. Key responsibilities The Head of YPSA will: Lead on Safeguarding: To promote Safeguarding and risk management internally and to lead and manage policies and procedures, ensuring that they reflect current legislation, best practice and are effectively implemented across the service. Monitor risk to ensure timely, safe, and effective service delivery, alerting more managers to risk and issues as these arise or increase. Provide expert professional, technical and case management advice to staff and ensure staff are able to provide appropriate advice to frontline staff. Lead, co-ordinate and manage arrangements to resolve situations of high complexity and risk, including situations where legal remedy or safeguarding investigation may be required. Seek appropriate expert advice as required. Investigate complaints as needed, report on learning from complaints and compliments and build in learning to the development of the service. Work with all relevant stakeholders to ensure robust policies and procedures and risk assessments are in place and importantly, all young people within the service are regularly informed and educated about safeguarding issues which affect them. Working closely with exploitation prevention teams, Thames Valley Police, OSCB and local charities, the Head of YPSA will be responsible for ensuring that young people are safe at home and safe in the community. Provide Exceptional Leadership: Ensure the service provided is effective, efficient and delivering positive outcomes for young people. Lead the development and implementation of operational practice, procedures, guidance and policies for the service. Support for all roles situated within the service area, ensuring all staff receive regular supervision, training and development. Create the right conditions to enable innovation and excellence to flourish. Team Leadership: Manage, supervise, support, equip and develop the team ensuring that they: Understand, anticipate and apply relevant legislation, as well as relevant national and local policy requirements; Work within agreed charity procedures. Managing ongoing professional development, performance management and wellbeing of staff. Impact and Outcomes: To meet the Key Performance Indicators as set out in the contract. Ensuring impact of evidence-based interventions and regular quality control mechanisms are in place. to work to establish a standard or quality that Oxfordshire Youth are to undertake to strengthen its work. Partnership: Managing relationships expertly, with a wide range of stakeholders, in particular housing partner Response. Key Stakeholders include the brokerage team, Children's social care teams, REOC and EET teams at Oxfordshire County Council, Virtual School for Looked After Children, OSCB, a range of charities and social enterprises, the district Councils, Oxfordshire CAMHS, Thames Valley Police, plus model delivery partners. Budget: Set budgets, ensure value for money and maintain finances within tight constraints. The Head of YPSA will hold responsibility for overseeing the budget for Service, including devolving budget to Managers and Progression Coaches, and producing monthly reports. Fundraising: To work with the CEO to proactively source funding to expand and enhance the quality of provision available for Young People. Co-design: To work with Oxfordshire Youth's Youth Development Team to ensure quality and authentic co-design with young people is embedded within the service. To ensure that young people are actively involved in the design, delivery and implementation of the model, ensuring young people are listened to and their ideas, interests and concerns are heard and acted upon. Monitoring and Reporting: Contribute to the development of impact measures and assessment methodology. Ensure adequate data is collected to enable us to report on service targets in line with Data Protection Act and internal data protections policies. Retrieve, analyse and appraise data for monitoring of activity and performance to support the team to meet key targets and deliver service improvements. Provide clear and detailed updates on the progress of our client services for senior colleagues, Trustees and external reports, confidently communicating successes, challenges and risks. Link with contract organisations to ensure robust management information and reporting arrangements are in place and report and track progress against key performance requirements. HR: Complete and return all required information in relation to staff terms and conditions, pay and sickness as outlined in Oxfordshire Youth's policy...... click apply for full job details
Feb 26, 2022
Full time
Job Title: Head of Young People's Supported Accommodation Salary: £50,567 Benefits include a generous annual leave allowance that increases in line with service. OY will offers faircompany sick pay, maternity leave, paternity leave and compassionate leave. In addition, allstaff are offered a pension scheme and life insurance policy. OY delivers an 'Employment Assistance Program' tosupports staff mental health and well-being by providing practical support for issues at work and home. Department: Young people's supported accommodation (YPSA) Reports to: CEO Hours of work: 37.5 hours per week Location: Office based in Headington, Oxford, however travel throughout Oxfordshire and further afield will be required Closing date for applications: 3rd March 2022, 11am To apply, please send a copy of your CV accompanied by a covering letter to our recruitment team, alternatively, visit our Oxfordshire Youth website for more information. Oxfordshire Youth Oxfordshire Youth is a boundary-breaking organisation, passionate about creating a future for and with young people that offers them the best possible opportunity to realise their potential. Our staff are redefining the youth sector in Oxfordshire and we envisage a world in which young people havethe tools they need to approach life with creativity, resilience and brilliant mental health. OY culture revolves around our core values of being: trustworthy, inclusive, innovative, ambitious, reflective and self-nurturing. Young people's supported accommodation We are proud to have joined forces with mental health and housing charity Response to provide an innovative new model of supported accommodation in Oxfordshire for young people aged 18-24. Our partnership approach ensures that: young people receive the best possible opportunities available staff receive the highest quality training to be the best coaches they can be The new YPSA model has an aspirational vision. We want to see up to 130 young people transform their lives through engaging with life-changing opportunities in education, employment and training. Our young people are being equipped with new tools and techniques to help them manage their mental health, develop financial autonomy and learn how to nurture, repair and sustain healthy relationships with the people that matter to them. Our commitment to inclusion and diversity OY warmly welcomes applications from people of colour, trans and non-binary people and disabled people. Your potential to learn and grow in the role is important to us, so we want to hear from you even if your CV isn't a 100% match with a job description. We nurture our community, creating an open, inclusive and diverse organisation where all team members feel a sense of belonging. Job purpose As part of the senior leadership team, the Head of Young People's Supported Accommodation will work strategically with the CEO on the strategy, development and transformation of Oxfordshire Youth. They will also oversee all safeguarding of children and young people across all work streams for Oxfordshire Youth. They will lead the YPSA service for Oxfordshire Youth, ensuring that Oxfordshire Youth delivers a high quality transformational service for young people in Oxfordshire. They will be responsible for ensuring the model provides an exceptional, trauma-informed approach to young people, which incorporates the key principles and approaches of excellent youth work. We have ambitious targets for young people's outcomes and the Head of Young People's Supported Accommodation will work closely with the CEO to help achieve our vision that young people in the YPSA grow to become, and be seen as, future change makers. The Head of YPSA will work with the YPSA Service Manager, a team of YPSA Area Managers, who will oversee Progression Coaches, bank staff and on-call staff to deliver this model. A youth work approach is adopted by YPSA staff which means: you will listen to and bee led by, the needs, ambitions and assets of the young person you are an advocate for and champion of young people's ability to acquire the skills needed to transition into a happy, positive and healthy adulthood you will ensure the YPSA staff team are reliable, skilled and aspirational role models for young people, and that the values, principles and approaches of youth work are embedded. you will promote a non-negotiable expectation that all staff in the YPSA model passionately believe in the potential of all young people to achieve their goals and develop their leadership skills. All progression coaches receive high quality training to ensure they feel confident and motivated to help build skills in emotional literacy, emotional regulation, de-escalating conflict, mental health first aid, safeguarding (children and adults) physical wellbeing, financial empowerment, creativity and group skills. Key responsibilities The Head of YPSA will: Lead on Safeguarding: To promote Safeguarding and risk management internally and to lead and manage policies and procedures, ensuring that they reflect current legislation, best practice and are effectively implemented across the service. Monitor risk to ensure timely, safe, and effective service delivery, alerting more managers to risk and issues as these arise or increase. Provide expert professional, technical and case management advice to staff and ensure staff are able to provide appropriate advice to frontline staff. Lead, co-ordinate and manage arrangements to resolve situations of high complexity and risk, including situations where legal remedy or safeguarding investigation may be required. Seek appropriate expert advice as required. Investigate complaints as needed, report on learning from complaints and compliments and build in learning to the development of the service. Work with all relevant stakeholders to ensure robust policies and procedures and risk assessments are in place and importantly, all young people within the service are regularly informed and educated about safeguarding issues which affect them. Working closely with exploitation prevention teams, Thames Valley Police, OSCB and local charities, the Head of YPSA will be responsible for ensuring that young people are safe at home and safe in the community. Provide Exceptional Leadership: Ensure the service provided is effective, efficient and delivering positive outcomes for young people. Lead the development and implementation of operational practice, procedures, guidance and policies for the service. Support for all roles situated within the service area, ensuring all staff receive regular supervision, training and development. Create the right conditions to enable innovation and excellence to flourish. Team Leadership: Manage, supervise, support, equip and develop the team ensuring that they: Understand, anticipate and apply relevant legislation, as well as relevant national and local policy requirements; Work within agreed charity procedures. Managing ongoing professional development, performance management and wellbeing of staff. Impact and Outcomes: To meet the Key Performance Indicators as set out in the contract. Ensuring impact of evidence-based interventions and regular quality control mechanisms are in place. to work to establish a standard or quality that Oxfordshire Youth are to undertake to strengthen its work. Partnership: Managing relationships expertly, with a wide range of stakeholders, in particular housing partner Response. Key Stakeholders include the brokerage team, Children's social care teams, REOC and EET teams at Oxfordshire County Council, Virtual School for Looked After Children, OSCB, a range of charities and social enterprises, the district Councils, Oxfordshire CAMHS, Thames Valley Police, plus model delivery partners. Budget: Set budgets, ensure value for money and maintain finances within tight constraints. The Head of YPSA will hold responsibility for overseeing the budget for Service, including devolving budget to Managers and Progression Coaches, and producing monthly reports. Fundraising: To work with the CEO to proactively source funding to expand and enhance the quality of provision available for Young People. Co-design: To work with Oxfordshire Youth's Youth Development Team to ensure quality and authentic co-design with young people is embedded within the service. To ensure that young people are actively involved in the design, delivery and implementation of the model, ensuring young people are listened to and their ideas, interests and concerns are heard and acted upon. Monitoring and Reporting: Contribute to the development of impact measures and assessment methodology. Ensure adequate data is collected to enable us to report on service targets in line with Data Protection Act and internal data protections policies. Retrieve, analyse and appraise data for monitoring of activity and performance to support the team to meet key targets and deliver service improvements. Provide clear and detailed updates on the progress of our client services for senior colleagues, Trustees and external reports, confidently communicating successes, challenges and risks. Link with contract organisations to ensure robust management information and reporting arrangements are in place and report and track progress against key performance requirements. HR: Complete and return all required information in relation to staff terms and conditions, pay and sickness as outlined in Oxfordshire Youth's policy...... click apply for full job details
Join us as a SEO / G7 Project Delivery Manager within the Home Office (UK - Various Locations, Remote/Hybrid) About Capita At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals. We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK. Why Join Home Office? This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever. Project Managers provide a key role delivering the Home Office Transformation Portfolio. It is large, complex and challenging and encompasses over 20 major and/or mission critical projects and programmes plus four business portfolios of change. There is a strong focus on agile, modular project delivery, supported by enterprise-wide portfolio management and you could find yourself working on a project for the UK's critical national infrastructure through to a complex technology enabled business change programme. The Role of a Delivery Manager As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product within agreed timescales, to cost and quality standards. You will form a partnership with a Product Manager in order to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary. As a Technology Delivery Manager, you will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required, based on your delivery experience. You will be responsible for getting the best out of the team, providing support and protecting them from external influences that may affect successful delivery. You will work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating. You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. As part of the DDaT community, you will contribute to communities of practice to absorb and share knowledge and help to set good practice and standards. Main Duties: Translating product roadmaps and features into an achievable delivery plan, considering the people and skills required and predicting milestones based on forecasts where possible Delivering in line with your team's capacity and availability, developing an understanding of the relevant frameworks to leverage supplier needs when necessary, and budgeting effectively for resourcing requirements Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks Partnering with a Product Manager to develop communication approaches so you can effectively engage with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders Monitoring trends in team performance and effectiveness, and engaging and motivating the team as required Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery team Essential Criteria: Creating and maintaining a plan that highlights forecasts/estimates and confidence levels Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders Using people management skills to set individuals up for success and help create an effective team environment Using metrics and previous experience to identify, understand and improve delivery performance challenges Adapting approaches to different phases of the delivery lifecycle Managing budgets and commercial supplier relationships when necessary A relevant certification (e.g., Scrum Master, Prince 2) Desirable Criteria: Stakeholder engagement within a complicated, high-pressure environment Understanding what good governance looks like and how to implement improvements Balancing multiple priorities and dealing with ambiguity Acting as the Delivery Manager for a delivery team through a complete delivery lifecycle (prepare, deliver, improve) Certifications in two or more delivery methods (e.g., Scrum, Lean Kanban, SAFe, Prince 2) We look forward to hearing from you and wish you the very best of luck with your application. Successful Applicants will be required to undergo Security Check vetting
Feb 25, 2022
Full time
Join us as a SEO / G7 Project Delivery Manager within the Home Office (UK - Various Locations, Remote/Hybrid) About Capita At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals. We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK. Why Join Home Office? This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever. Project Managers provide a key role delivering the Home Office Transformation Portfolio. It is large, complex and challenging and encompasses over 20 major and/or mission critical projects and programmes plus four business portfolios of change. There is a strong focus on agile, modular project delivery, supported by enterprise-wide portfolio management and you could find yourself working on a project for the UK's critical national infrastructure through to a complex technology enabled business change programme. The Role of a Delivery Manager As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product within agreed timescales, to cost and quality standards. You will form a partnership with a Product Manager in order to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary. As a Technology Delivery Manager, you will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required, based on your delivery experience. You will be responsible for getting the best out of the team, providing support and protecting them from external influences that may affect successful delivery. You will work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating. You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. As part of the DDaT community, you will contribute to communities of practice to absorb and share knowledge and help to set good practice and standards. Main Duties: Translating product roadmaps and features into an achievable delivery plan, considering the people and skills required and predicting milestones based on forecasts where possible Delivering in line with your team's capacity and availability, developing an understanding of the relevant frameworks to leverage supplier needs when necessary, and budgeting effectively for resourcing requirements Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks Partnering with a Product Manager to develop communication approaches so you can effectively engage with and influence relevant stakeholders, translating technical concepts to non-technical stakeholders Monitoring trends in team performance and effectiveness, and engaging and motivating the team as required Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery team Essential Criteria: Creating and maintaining a plan that highlights forecasts/estimates and confidence levels Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders Using people management skills to set individuals up for success and help create an effective team environment Using metrics and previous experience to identify, understand and improve delivery performance challenges Adapting approaches to different phases of the delivery lifecycle Managing budgets and commercial supplier relationships when necessary A relevant certification (e.g., Scrum Master, Prince 2) Desirable Criteria: Stakeholder engagement within a complicated, high-pressure environment Understanding what good governance looks like and how to implement improvements Balancing multiple priorities and dealing with ambiguity Acting as the Delivery Manager for a delivery team through a complete delivery lifecycle (prepare, deliver, improve) Certifications in two or more delivery methods (e.g., Scrum, Lean Kanban, SAFe, Prince 2) We look forward to hearing from you and wish you the very best of luck with your application. Successful Applicants will be required to undergo Security Check vetting
Information Security Manager As a Senior Information Security professional you'll play a key role within this clients growth and long-term success by supporting the newly created Division Centre Information Security Office (DC-ISO), with a focus on Application Security, Security Automation, Security architecture, and Cloud Security (IaaS, SaaS, and PaaS.). You will be responsible for aiding technology and business teams in ensuring security controls are implemented from design through production. This role is greenfield, so you will have the opportunity to create and deploy new processes that support the department. In this role, you'll facilitate integration with various enterprise IT teams to ensure projects and company initiatives are conducted according to company information security standards. You'll also advise IT staff, risk management stakeholders, managers and staff regarding Information Security policies during IT project initiatives. If you're experienced in information security, application security, cloud methodologies, security risk assessments and security architecture for global firms, you're a great fit for this role. Skills/Experience Preferred certifications - CISSP, GIAC, SANS, AWS Expertise in cloud technologies (AWS, Kubernetes) Zero trust principles and capabilities (SASE etc.)
Nov 04, 2021
Full time
Information Security Manager As a Senior Information Security professional you'll play a key role within this clients growth and long-term success by supporting the newly created Division Centre Information Security Office (DC-ISO), with a focus on Application Security, Security Automation, Security architecture, and Cloud Security (IaaS, SaaS, and PaaS.). You will be responsible for aiding technology and business teams in ensuring security controls are implemented from design through production. This role is greenfield, so you will have the opportunity to create and deploy new processes that support the department. In this role, you'll facilitate integration with various enterprise IT teams to ensure projects and company initiatives are conducted according to company information security standards. You'll also advise IT staff, risk management stakeholders, managers and staff regarding Information Security policies during IT project initiatives. If you're experienced in information security, application security, cloud methodologies, security risk assessments and security architecture for global firms, you're a great fit for this role. Skills/Experience Preferred certifications - CISSP, GIAC, SANS, AWS Expertise in cloud technologies (AWS, Kubernetes) Zero trust principles and capabilities (SASE etc.)