Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Sr. Business Intelligence Analyst Job Summary: We are looking for a talented Sr. Business Intelligence Analyst who will drive change in European E-commerce, Marketing, Supply Chain and Licensing organization through influence of analytics and data insight capabilities at The Pokémon Company International. This position will be primarily responsible to deliver against analytics roadmaps and deliver recommendations, improve business processes through analytics across the various teams in the company. This role will partner with the US teams to create analytic solutions and data standards. This role will function as an analytic SME to influence stakeholders and act as the analytical engine of the company to provide insights, support and optimization on marketing campaigns, E-commerce and licensing performance. In addition, this position will assist in influencing and growing data strategy and measurement optimization across various initiatives and domains. The ideal candidate must have excellent communication skills, be self-directed, collaborative, drive accountability and have a keen ability to analyze data to identify and communicate patterns. FLSA Classification (US Only): Exempt People Manager: No What you'll do Own all parts of the analytics analysis from design, development, analyzing, interpreting, and summarizing data findings to European E-commerce, Marketing, Supply Chain and Licensing stakeholders. Identify valuable patterns and insight across European E-commerce, Marketing, Supply Chain and Licensing and teams to drive impact on improvements for the organization. Collaborate across offices to build standard reporting, analytics and data standards for the domains. Drive recommendation and optimization solutions for automating data collection on technology and data platforms and products. Analyze data using statistics and other methodologies to solve business problems such as A/B testing recommendations. Become an analytic SME for high value and high impact projects to represent BI interests. Own and deliver the BI roadmap for each workstream. Integrate relevant information and disparate data sources in developing analysis, insights, and recommendations. Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly. Create dashboards and visualizations to track key performance indicators and effectively communicate trends. Work with domain leadership to identify marketing goals, KPI and data strategy. Provide support for marketing campaign launches from analytics perspective. What you'll bring Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience. 3+ years or more providing analytics in E-commerce, Marketing, Supply Chain or Licensing spaces. Experience with data visualization through Looker, Tableau or similar tools. Expert user of SQL for data analysis. Excellent statistics background and ability to explain analytical methodologies to simply and thoroughly. Ability to work and communicate across multiple marketing teams and marketing domains. Experience with Google Analytics, Adobe Analytics or similar web analytics tool a plus. Experience with modern programming languages (Python, JavaScript, etc) a plus. Experience in marketing optimizations methodologies like A/B testing a plus. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £74,000.00 - £88,350.00. The full range is £74,000.00 - £112,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
May 05, 2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Sr. Business Intelligence Analyst Job Summary: We are looking for a talented Sr. Business Intelligence Analyst who will drive change in European E-commerce, Marketing, Supply Chain and Licensing organization through influence of analytics and data insight capabilities at The Pokémon Company International. This position will be primarily responsible to deliver against analytics roadmaps and deliver recommendations, improve business processes through analytics across the various teams in the company. This role will partner with the US teams to create analytic solutions and data standards. This role will function as an analytic SME to influence stakeholders and act as the analytical engine of the company to provide insights, support and optimization on marketing campaigns, E-commerce and licensing performance. In addition, this position will assist in influencing and growing data strategy and measurement optimization across various initiatives and domains. The ideal candidate must have excellent communication skills, be self-directed, collaborative, drive accountability and have a keen ability to analyze data to identify and communicate patterns. FLSA Classification (US Only): Exempt People Manager: No What you'll do Own all parts of the analytics analysis from design, development, analyzing, interpreting, and summarizing data findings to European E-commerce, Marketing, Supply Chain and Licensing stakeholders. Identify valuable patterns and insight across European E-commerce, Marketing, Supply Chain and Licensing and teams to drive impact on improvements for the organization. Collaborate across offices to build standard reporting, analytics and data standards for the domains. Drive recommendation and optimization solutions for automating data collection on technology and data platforms and products. Analyze data using statistics and other methodologies to solve business problems such as A/B testing recommendations. Become an analytic SME for high value and high impact projects to represent BI interests. Own and deliver the BI roadmap for each workstream. Integrate relevant information and disparate data sources in developing analysis, insights, and recommendations. Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly. Create dashboards and visualizations to track key performance indicators and effectively communicate trends. Work with domain leadership to identify marketing goals, KPI and data strategy. Provide support for marketing campaign launches from analytics perspective. What you'll bring Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience. 3+ years or more providing analytics in E-commerce, Marketing, Supply Chain or Licensing spaces. Experience with data visualization through Looker, Tableau or similar tools. Expert user of SQL for data analysis. Excellent statistics background and ability to explain analytical methodologies to simply and thoroughly. Ability to work and communicate across multiple marketing teams and marketing domains. Experience with Google Analytics, Adobe Analytics or similar web analytics tool a plus. Experience with modern programming languages (Python, JavaScript, etc) a plus. Experience in marketing optimizations methodologies like A/B testing a plus. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £74,000.00 - £88,350.00. The full range is £74,000.00 - £112,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Job Title: Technical Officer (Disrepair) North Contract Type: Permanent Salary: £38,766.54 (£42,684.28 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday - Friday, Hybrid Location: Gateshead , (working geographical area also covers Carlisle and Rochdale - so could be based in these areas) The difference you will make as a Technical Officer You will be responsible for ensuring effective delivery of legislative repair activity for all Group residential properties, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. You will also support the Senior Technical Officer and Repairs Manager in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you We are looking for someone with Thorough understanding of housing condition legislation, including disrepair and FFSSA Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Effective contract management skills. Experience of undertaking site visits including post inspections and identification of building defects. Role Profile Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structural, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Manage contractors throughout any works instructed, including day to day contract management services for works activity including commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Work alongside legal professionals in the preparation of evidence to be presented in court. Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works. Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters. Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with annual budgets. Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage enquiries relating to works effectively from both internal and external stakeholder, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works. Contribute to the continuous improvement of processes and procedures. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Please apply or get in touch: (url removed) / (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
May 05, 2024
Seasonal
Job Title: Technical Officer (Disrepair) North Contract Type: Permanent Salary: £38,766.54 (£42,684.28 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday - Friday, Hybrid Location: Gateshead , (working geographical area also covers Carlisle and Rochdale - so could be based in these areas) The difference you will make as a Technical Officer You will be responsible for ensuring effective delivery of legislative repair activity for all Group residential properties, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. You will also support the Senior Technical Officer and Repairs Manager in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you We are looking for someone with Thorough understanding of housing condition legislation, including disrepair and FFSSA Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Effective contract management skills. Experience of undertaking site visits including post inspections and identification of building defects. Role Profile Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structural, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Manage contractors throughout any works instructed, including day to day contract management services for works activity including commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Work alongside legal professionals in the preparation of evidence to be presented in court. Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works. Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters. Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with annual budgets. Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage enquiries relating to works effectively from both internal and external stakeholder, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works. Contribute to the continuous improvement of processes and procedures. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Please apply or get in touch: (url removed) / (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Fire / Building Safety Manager - 99% working from home - 6 -12 month FTC - 75,000 plus benefits. Amazing Property Risk Management Company that have brilliant ethical practices, that support their staff extremely well. Building / Fire Safety Manager to provide advice on both new buildings and buildings in scope of 18 m or 7 storeys regarding the golden thread of information and to produce the Building Safety Case and the Safety Case Report. heir role is to help protect life,property, and the wider environment from risk of fire and to help ensure that projects meet industry codes and legislative requirements, as well as providing advice to the client on how to manage the Safety Case Report. This role could possibly be mostly desktop work reviewing documentation and reporting on the safety case after documentation provided by client. Possible site work if required but not always necessary. To liaison with local authority, regulatory bodies if required. Scope of role The role is closely related to those of the fire assessors (also known as fire safety consultants), who conduct fire risk assessments for in scope buildings the Fire Engineers for fire strategy and fire safety management plans and fire investigators, who determine the cause of a fire. Main Responsibilities Identifying possible fire related risks and reducing or eliminating them with recommendations as part of the golden thread gap analysis Making designs, calculations, sketches and/or diagrams to help prevent fire or fire spread (fire strategy) Incorporating fire safety procedures into designs - such as sprinkler systems, emergency exits and fire alarms - to minimise the risk of injury and loss of life in the event of a fire, taking into account both the structural integrity of the building and human behaviour Making recommendations for the material used in the construction or refurbishment of a building Keeping up to date with regulations and legislation Visiting project/construction sites to advise on the installation or implementation of the designs Providing advice that feeds into decisions on safe building occupancy levels, fire evacuation plans and fire engineering solutions as part of the golden thread gap analysis Writing reports on safety case reports based on evidence from the gap analysis Writing Fire Safety Management Plans Liaising with local authorities and/or building control professionals if and as required Role Responsibilities Provide high quality technical fire consultancy to clients Knowledge of fire strategies and fire safety management plans as well as fire risk assessments, compartmentation surveys, fire door surveys, external wall surveys. Deliver safety case reports and possible knowledge of delivery of Fire Strategies and Fire Safety Management Plans Keep abreast of current legislation, relevant national and international standards and guidelines and technical developments within the relevant field Acknowledge legislation change and review and amend reports to suit changes To respond to requests for client work and proposals Be exemplar in client management and building relationships Contribute to delivery of projects on time and to budget; to manage resources in the delivery of the projects; to undertake regular project reviews To follow all financial procedures in the delivery of projects Ensure the use of the Consulting Group technical tools and methodologies in delivery of projects to the standard set Competent support to clients on the golden thread of information and the safety case report QA safety case reports as part of the Fire Safety Managers team Contribute to a rolling forecast to provide visibility of future workload Monitor individual utilisation versus targets and actively manage optimal utilisation Delivery against Key personal and divisional KPIs Support junior members of staff in delivery of consultancy services and ensure their compliance with site safety practices where site work is undertaken To support team working Ensure full implementation and use of the competency framework Support as required in the definition of the current and future market, market drivers and service offerings of the Consulting Group Marketing the relevant services of the company Undergo Training and deliver training to clients if required Candidate requirements Level 6 health and safety qualification, such as the NEBOSH Diploma, NCRQ if possible NEBOSH Fire certificate, Level 3 or level 4 diploma for fire risk assessment, degree or advanced FPA fire course. Membership of IOSH, IFSM, IFE, IIRSM. Grad IFE, MIFSM MIIRSM Experience interpreting and implementing complex safety management systems either on a global scale, or in medium/ high risk industries Significant experience in a H&S, Fire role operating under an established Health and Safety and Fire Management System Liaison with a broad range of stakeholders at all levels of an organisation Extensive knowledge of UK HSF regulations and experience in practical implementation Operational site experience Strong analytical and report writing skills
May 05, 2024
Full time
Fire / Building Safety Manager - 99% working from home - 6 -12 month FTC - 75,000 plus benefits. Amazing Property Risk Management Company that have brilliant ethical practices, that support their staff extremely well. Building / Fire Safety Manager to provide advice on both new buildings and buildings in scope of 18 m or 7 storeys regarding the golden thread of information and to produce the Building Safety Case and the Safety Case Report. heir role is to help protect life,property, and the wider environment from risk of fire and to help ensure that projects meet industry codes and legislative requirements, as well as providing advice to the client on how to manage the Safety Case Report. This role could possibly be mostly desktop work reviewing documentation and reporting on the safety case after documentation provided by client. Possible site work if required but not always necessary. To liaison with local authority, regulatory bodies if required. Scope of role The role is closely related to those of the fire assessors (also known as fire safety consultants), who conduct fire risk assessments for in scope buildings the Fire Engineers for fire strategy and fire safety management plans and fire investigators, who determine the cause of a fire. Main Responsibilities Identifying possible fire related risks and reducing or eliminating them with recommendations as part of the golden thread gap analysis Making designs, calculations, sketches and/or diagrams to help prevent fire or fire spread (fire strategy) Incorporating fire safety procedures into designs - such as sprinkler systems, emergency exits and fire alarms - to minimise the risk of injury and loss of life in the event of a fire, taking into account both the structural integrity of the building and human behaviour Making recommendations for the material used in the construction or refurbishment of a building Keeping up to date with regulations and legislation Visiting project/construction sites to advise on the installation or implementation of the designs Providing advice that feeds into decisions on safe building occupancy levels, fire evacuation plans and fire engineering solutions as part of the golden thread gap analysis Writing reports on safety case reports based on evidence from the gap analysis Writing Fire Safety Management Plans Liaising with local authorities and/or building control professionals if and as required Role Responsibilities Provide high quality technical fire consultancy to clients Knowledge of fire strategies and fire safety management plans as well as fire risk assessments, compartmentation surveys, fire door surveys, external wall surveys. Deliver safety case reports and possible knowledge of delivery of Fire Strategies and Fire Safety Management Plans Keep abreast of current legislation, relevant national and international standards and guidelines and technical developments within the relevant field Acknowledge legislation change and review and amend reports to suit changes To respond to requests for client work and proposals Be exemplar in client management and building relationships Contribute to delivery of projects on time and to budget; to manage resources in the delivery of the projects; to undertake regular project reviews To follow all financial procedures in the delivery of projects Ensure the use of the Consulting Group technical tools and methodologies in delivery of projects to the standard set Competent support to clients on the golden thread of information and the safety case report QA safety case reports as part of the Fire Safety Managers team Contribute to a rolling forecast to provide visibility of future workload Monitor individual utilisation versus targets and actively manage optimal utilisation Delivery against Key personal and divisional KPIs Support junior members of staff in delivery of consultancy services and ensure their compliance with site safety practices where site work is undertaken To support team working Ensure full implementation and use of the competency framework Support as required in the definition of the current and future market, market drivers and service offerings of the Consulting Group Marketing the relevant services of the company Undergo Training and deliver training to clients if required Candidate requirements Level 6 health and safety qualification, such as the NEBOSH Diploma, NCRQ if possible NEBOSH Fire certificate, Level 3 or level 4 diploma for fire risk assessment, degree or advanced FPA fire course. Membership of IOSH, IFSM, IFE, IIRSM. Grad IFE, MIFSM MIIRSM Experience interpreting and implementing complex safety management systems either on a global scale, or in medium/ high risk industries Significant experience in a H&S, Fire role operating under an established Health and Safety and Fire Management System Liaison with a broad range of stakeholders at all levels of an organisation Extensive knowledge of UK HSF regulations and experience in practical implementation Operational site experience Strong analytical and report writing skills
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO's Legal Team is looking for an Associate Legal Counsel - Commercial to join the team to support supplier contracting activity with a focus on digital products and services. The role will involve reviewing, drafting and negotiating supplier legal contracts with the objective of managing the firm's risk exposure. The role will also support more senior lawyers in the team on complex contracts and legal issues where appropriate. Responsibilities Review, draft and negotiate supplier and reseller contracts (SaaS, professional services etc.): Ownership of less complex contracts or components of complex contracts, ensuring legal, commercial and regulatory risks are identified and mitigated or escalated as appropriate. Contract management: advise and support stakeholders with contract management activity, including variations, terminations and vendor management. Build relationships with key stakeholders: Become a trusted adviser to relevant stakeholders, in particular with the other Quality & Risk sub-teams, plus the firm's Digital business, IT and Procurement. Provide guidance and training: Keep the Legal Team's guidance and playbooks updated to contracting self-service. Provide guidance to Procurement on legal matters within their procurement categories. Improve efficiency: Identify opportunities to accelerate and/or improve the contracting process and seek innovative solutions to new problems. External Legal Counsel: Communicate effectively with external counsel, including providing instructions on matters that require external review, whilst managing timescales and fees. Projects: support the senior commercial lawyers in the delivery of strategic projects and initiatives. Knowledge: Keep abreast of the latest industry standards and regulations, share knowledge with the team. Requirements Essential: law degree; qualified to practice law in England and Wales or equivalent experience practising the laws of England and Wales; experience of advising on/negotiating/drafting commercial contracts and transactional documentation; working knowledge of commercial law; strong written and oral communication skills; ability to interact at a senior level; ability to prioritise and manage own workload; and good attention to detail. Desirable: experience of commercial contracting in a professional services firm and/or regulated business; understanding of data protection law (UK and EU GDPR), intellectual property law and experience delivering related legal advice; experience of technology contracting (SaaS, PaaS etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview BDO's Legal Team is looking for an Associate Legal Counsel - Commercial to join the team to support supplier contracting activity with a focus on digital products and services. The role will involve reviewing, drafting and negotiating supplier legal contracts with the objective of managing the firm's risk exposure. The role will also support more senior lawyers in the team on complex contracts and legal issues where appropriate. Responsibilities Review, draft and negotiate supplier and reseller contracts (SaaS, professional services etc.): Ownership of less complex contracts or components of complex contracts, ensuring legal, commercial and regulatory risks are identified and mitigated or escalated as appropriate. Contract management: advise and support stakeholders with contract management activity, including variations, terminations and vendor management. Build relationships with key stakeholders: Become a trusted adviser to relevant stakeholders, in particular with the other Quality & Risk sub-teams, plus the firm's Digital business, IT and Procurement. Provide guidance and training: Keep the Legal Team's guidance and playbooks updated to contracting self-service. Provide guidance to Procurement on legal matters within their procurement categories. Improve efficiency: Identify opportunities to accelerate and/or improve the contracting process and seek innovative solutions to new problems. External Legal Counsel: Communicate effectively with external counsel, including providing instructions on matters that require external review, whilst managing timescales and fees. Projects: support the senior commercial lawyers in the delivery of strategic projects and initiatives. Knowledge: Keep abreast of the latest industry standards and regulations, share knowledge with the team. Requirements Essential: law degree; qualified to practice law in England and Wales or equivalent experience practising the laws of England and Wales; experience of advising on/negotiating/drafting commercial contracts and transactional documentation; working knowledge of commercial law; strong written and oral communication skills; ability to interact at a senior level; ability to prioritise and manage own workload; and good attention to detail. Desirable: experience of commercial contracting in a professional services firm and/or regulated business; understanding of data protection law (UK and EU GDPR), intellectual property law and experience delivering related legal advice; experience of technology contracting (SaaS, PaaS etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Harte Consulting are seeking a passionate individual who thrives in a fast-paced environment, excels in customer interactions, and has a strong commitment to delivering unparalleled rental experiences. Are you ready to be at the forefront of the booming Build-to-Rent (BTR) and PBSA sectors, shaping the future of urban living? Join an innovative Northern based team as a RegionalLettings Consultant and step into a dynamic role where you'll play a key part in redefining the rental experience. This is a unique opportunity to blend your passion for real estate with unparalleled customer service, all within the cutting-edge landscape of purpose-built rental properties. As a RegionalLettings Consultant, you'll be instrumental in showcasing exceptional properties and helping tenants find their perfect home in vibrant BTR communities. Your role will involve connecting with prospective residents, providing personalised tours, and guiding them through the rental process with enthusiasm and expertise across Sheffield, Manchester, and Leeds sites. If you're ready to embark on an exciting journey in the BTR sector and be a pivotal player in transforming rental living, apply now for this Regional Lettings Consultant role! The role: Responsible for answering all leads and converting them into bookings. Work with the building manager to coordinate viewings. Ensure all ASTs are correct on the system and all other relevant information is captured on the system. Engage with prospective tenants, conduct property viewings, and provide detailed information about rental offerings. Build strong relationships with clients, address inquiries, and guide them through the leasing process. Collaborate with the property management team to ensure units are ready for occupancy and maintain high occupancy levels. Implement effective marketing strategies to attract and retain tenants, including digital advertising, outreach initiatives, and community events. Conduct lease negotiations, prepare rental agreements, and assist tenants with move-in logistics. Coordinate with maintenance and operations teams to address tenant requests and ensure properties are well-maintained. Stay updated on market trends, competitor offerings, and tenant preferences to optimise rental strategies. The person: Previous experience in residential leasing or lettings, property management, or related customer service roles (essential). Excellent interpersonal and communication skills with a customer-first approach. Strong organisational abilities with attention to detail and the ability to multitask effectively. Knowledge of relevant legal regulations and leasing procedures. Proactive attitude with the ability to work independently and as part of a collaborative team. Full UK driving licence and own car to go to sites based in Manchester, Leeds, Sheffield, and the Midlands. A property sales and lettings background would be advantageous. The package: Up to £30,000 basic salary per annum + incentives Bonus paid on top for units let and full occupancy. Perk box benefits! Paid mileage at 45p per mileage Generous holiday allowance Workplace pension JBRP1_UKTJ
May 05, 2024
Full time
Harte Consulting are seeking a passionate individual who thrives in a fast-paced environment, excels in customer interactions, and has a strong commitment to delivering unparalleled rental experiences. Are you ready to be at the forefront of the booming Build-to-Rent (BTR) and PBSA sectors, shaping the future of urban living? Join an innovative Northern based team as a RegionalLettings Consultant and step into a dynamic role where you'll play a key part in redefining the rental experience. This is a unique opportunity to blend your passion for real estate with unparalleled customer service, all within the cutting-edge landscape of purpose-built rental properties. As a RegionalLettings Consultant, you'll be instrumental in showcasing exceptional properties and helping tenants find their perfect home in vibrant BTR communities. Your role will involve connecting with prospective residents, providing personalised tours, and guiding them through the rental process with enthusiasm and expertise across Sheffield, Manchester, and Leeds sites. If you're ready to embark on an exciting journey in the BTR sector and be a pivotal player in transforming rental living, apply now for this Regional Lettings Consultant role! The role: Responsible for answering all leads and converting them into bookings. Work with the building manager to coordinate viewings. Ensure all ASTs are correct on the system and all other relevant information is captured on the system. Engage with prospective tenants, conduct property viewings, and provide detailed information about rental offerings. Build strong relationships with clients, address inquiries, and guide them through the leasing process. Collaborate with the property management team to ensure units are ready for occupancy and maintain high occupancy levels. Implement effective marketing strategies to attract and retain tenants, including digital advertising, outreach initiatives, and community events. Conduct lease negotiations, prepare rental agreements, and assist tenants with move-in logistics. Coordinate with maintenance and operations teams to address tenant requests and ensure properties are well-maintained. Stay updated on market trends, competitor offerings, and tenant preferences to optimise rental strategies. The person: Previous experience in residential leasing or lettings, property management, or related customer service roles (essential). Excellent interpersonal and communication skills with a customer-first approach. Strong organisational abilities with attention to detail and the ability to multitask effectively. Knowledge of relevant legal regulations and leasing procedures. Proactive attitude with the ability to work independently and as part of a collaborative team. Full UK driving licence and own car to go to sites based in Manchester, Leeds, Sheffield, and the Midlands. A property sales and lettings background would be advantageous. The package: Up to £30,000 basic salary per annum + incentives Bonus paid on top for units let and full occupancy. Perk box benefits! Paid mileage at 45p per mileage Generous holiday allowance Workplace pension JBRP1_UKTJ
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 05, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
Job Description At Fox & Sons , we're looking for a highly motivated Part Time New Homes Marketing Coordinator to join the successful South Land & New Homes team. This position is a brand new role within our already high performing team and the successful applicant will be pivotal to ensuring the smooth running of our marketing processes and quality of our marketing throughout the region. 22.5 Hours with flexibility to be spread across 3 to 5 days between Monday-Friday. What's in it for you Part Time New Homes Marketing Coordinator? Salary: £15,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Part Time New Homes Marketing Coordinator: Provide an efficient administrative service to the Land & New Homes Department and the extended sales teams Listing new developments for sale on our various property portals Obtaining marketing requirements from developer clients, obtaining fee proposals to carry out the requirements and overseeing the subsequent production of marketing material with our in-house and external marketing companies Building relationships with staff at branch level, our clients, suppliers and marketing agencies alike Co-ordinating data collection from internal and external sources Compliance oversight for our company's standard procedures and all statutory legislative and regulations affecting the estate agency industry Overseeing CRM system and new leads coming through to ensure these are being chased for new site wins/ relationships. Monthly marketing schedules for key retained clients. Overview of all outreach marketing for existing clients including social media, property performance, rightmove banners, HTML campaigns, branch call out sessions, amendment of online marketing. Chasing branches and new homes managers on pipeline conversion and assisting moving this forward. Promoting use of the £ Sq Ft sales data and sending to clients to drive new relationships and instructed sites. Skills and experience required to be a successful Part Time New Homes Marketing Coordinator: Experience as an Administrator or similar role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Fox & Sons Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00280
May 05, 2024
Full time
Job Description At Fox & Sons , we're looking for a highly motivated Part Time New Homes Marketing Coordinator to join the successful South Land & New Homes team. This position is a brand new role within our already high performing team and the successful applicant will be pivotal to ensuring the smooth running of our marketing processes and quality of our marketing throughout the region. 22.5 Hours with flexibility to be spread across 3 to 5 days between Monday-Friday. What's in it for you Part Time New Homes Marketing Coordinator? Salary: £15,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Part Time New Homes Marketing Coordinator: Provide an efficient administrative service to the Land & New Homes Department and the extended sales teams Listing new developments for sale on our various property portals Obtaining marketing requirements from developer clients, obtaining fee proposals to carry out the requirements and overseeing the subsequent production of marketing material with our in-house and external marketing companies Building relationships with staff at branch level, our clients, suppliers and marketing agencies alike Co-ordinating data collection from internal and external sources Compliance oversight for our company's standard procedures and all statutory legislative and regulations affecting the estate agency industry Overseeing CRM system and new leads coming through to ensure these are being chased for new site wins/ relationships. Monthly marketing schedules for key retained clients. Overview of all outreach marketing for existing clients including social media, property performance, rightmove banners, HTML campaigns, branch call out sessions, amendment of online marketing. Chasing branches and new homes managers on pipeline conversion and assisting moving this forward. Promoting use of the £ Sq Ft sales data and sending to clients to drive new relationships and instructed sites. Skills and experience required to be a successful Part Time New Homes Marketing Coordinator: Experience as an Administrator or similar role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Fox & Sons Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00280
Job Description Team Administrator - Contact Centre Location: Nottingham City Centre Call CentreSalary: £22,368 starting salaryReports to: Team Leader/Centre Manager Career: Opportunity to work and grow within the largest and most successful estate agency and property services provider in the UK. Career opportunities in residential sales, mortgage services, lettings, conveyancing, and head office functions. Responsibilities As an Administrator, you will provide administrative support services to the Customer Contact Team and Leadership Team.Reporting to the Team Leader/Centre Manager, the CCTA will have regular one-on-one meetings and development sessions to provide coaching, guidance, and growth. There is an expectation that the CCTA will engage in self-development.Data collation, analysis, and report preparation will play a key role in the position, along with becoming a super user on systems used within the team. There may also be times when customer contact is required to assist with quality surveys or queries. What we're looking For in You: Skills and Experience required to be a successful Administrator: Outstanding customer service skills. Solid administration skills. Resilient, positive, numerate, and detail-oriented. Organized and able to prioritize workload in a fast-paced environment. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). Have a keen eye for detail while being able to manage multiple tasks and systems effectively. Confidence in dealing with clients and building relationships with them. Develop and maintain internal/external professional relationships. Be energetic, enthusiastic, and dynamic with a desire to succeed in a very exciting industry/environment. Benefits Company pension scheme Employee discounts and Wellness Programme 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Connells Group is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00331
May 05, 2024
Full time
Job Description Team Administrator - Contact Centre Location: Nottingham City Centre Call CentreSalary: £22,368 starting salaryReports to: Team Leader/Centre Manager Career: Opportunity to work and grow within the largest and most successful estate agency and property services provider in the UK. Career opportunities in residential sales, mortgage services, lettings, conveyancing, and head office functions. Responsibilities As an Administrator, you will provide administrative support services to the Customer Contact Team and Leadership Team.Reporting to the Team Leader/Centre Manager, the CCTA will have regular one-on-one meetings and development sessions to provide coaching, guidance, and growth. There is an expectation that the CCTA will engage in self-development.Data collation, analysis, and report preparation will play a key role in the position, along with becoming a super user on systems used within the team. There may also be times when customer contact is required to assist with quality surveys or queries. What we're looking For in You: Skills and Experience required to be a successful Administrator: Outstanding customer service skills. Solid administration skills. Resilient, positive, numerate, and detail-oriented. Organized and able to prioritize workload in a fast-paced environment. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). Have a keen eye for detail while being able to manage multiple tasks and systems effectively. Confidence in dealing with clients and building relationships with them. Develop and maintain internal/external professional relationships. Be energetic, enthusiastic, and dynamic with a desire to succeed in a very exciting industry/environment. Benefits Company pension scheme Employee discounts and Wellness Programme 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Connells Group is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00331
We're currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You'll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent. The Role Develop and implement initiatives to increase occupier engagement within the estate e.g. event organisation, collaboration with marketing teams, and internal communication with tenants. Oversee the operational running of the site to ensure service delivery is effective and high quality. Promote the property by networking with local stakeholders and key contacts to increase overall activity. Work to agreed budgets and KPI's, regularly reporting performance and findings to the senior leadership team. Why Join Join a collaborative team with a shared vision to deliver a high end level of service. Have the opportunity to champion your own engagement strategies, putting your own stamp on this role. Interact with a variety of occupiers across the estate, with each day being different from the last! You Will Need A customer service focussed approach and previous experience in engagement/hospitality/events. Experience with budget management. Experience in managing a variety of high-level stakeholders and building solid relationships when doing so. The ability to remain calm under pressure and a genuine enthusiasm for their work.
May 04, 2024
Full time
We're currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You'll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent. The Role Develop and implement initiatives to increase occupier engagement within the estate e.g. event organisation, collaboration with marketing teams, and internal communication with tenants. Oversee the operational running of the site to ensure service delivery is effective and high quality. Promote the property by networking with local stakeholders and key contacts to increase overall activity. Work to agreed budgets and KPI's, regularly reporting performance and findings to the senior leadership team. Why Join Join a collaborative team with a shared vision to deliver a high end level of service. Have the opportunity to champion your own engagement strategies, putting your own stamp on this role. Interact with a variety of occupiers across the estate, with each day being different from the last! You Will Need A customer service focussed approach and previous experience in engagement/hospitality/events. Experience with budget management. Experience in managing a variety of high-level stakeholders and building solid relationships when doing so. The ability to remain calm under pressure and a genuine enthusiasm for their work.
Purpose of the Role To provide on-site property management services to an exciting new build to rent development in the heart of Milton Keynes comprising of 306 units. Responsible for the delivery of a first-class customer experience along with a team of 5 who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community. Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Residents Experience Assistant it will be your responsibility to drive exceptional service at all times Key Responsibilities Provide first class customer service to residents, being the first point of for all residents and visitors Quality control of amenity spaces and apartments, ensuring they are well presented at all times. Organising and hosting monthly residents events and initiatives, to enhance the community feel of the scheme. Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets. Management of amenity space hiring Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Ensuring marketing portals remain up to date at all times Organising and running tenant services via third parties and in-house Ensuring up to date resident communication via various channels including social media Seeking special offers and discounts for residents from local businesses Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns Carrying out mid-term inspections Arrears chasing and reporting Work alongside the Resident Experience Manager to ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Experience in undertaking viewings would be an advantage Working Hours - 5 over 7 days (42.5 hours per week) - Flexibility is required Salary - DOE £35,000 basic + plus discretionary bonus Please see our Benefits Booklet for more information.
May 04, 2024
Full time
Purpose of the Role To provide on-site property management services to an exciting new build to rent development in the heart of Milton Keynes comprising of 306 units. Responsible for the delivery of a first-class customer experience along with a team of 5 who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community. Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Residents Experience Assistant it will be your responsibility to drive exceptional service at all times Key Responsibilities Provide first class customer service to residents, being the first point of for all residents and visitors Quality control of amenity spaces and apartments, ensuring they are well presented at all times. Organising and hosting monthly residents events and initiatives, to enhance the community feel of the scheme. Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets. Management of amenity space hiring Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Ensuring marketing portals remain up to date at all times Organising and running tenant services via third parties and in-house Ensuring up to date resident communication via various channels including social media Seeking special offers and discounts for residents from local businesses Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns Carrying out mid-term inspections Arrears chasing and reporting Work alongside the Resident Experience Manager to ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Experience in undertaking viewings would be an advantage Working Hours - 5 over 7 days (42.5 hours per week) - Flexibility is required Salary - DOE £35,000 basic + plus discretionary bonus Please see our Benefits Booklet for more information.
? Exciting Opportunity: Business Centre Administrator! ? Office Angels is delighted to be supporting our esteemed client, a leading facilities management company based in Sunderland, with the recruit of a Business Centre Administrator. ? In this role you will play a vital part in ensuring the smooth operation of the business centre, by providing top-notch customer service to contractors, tenants, and visitors. This dynamic role offers an opportunity to work in a professional environment with ample career development prospects. Location: Based in a modern office in the heart of Sunderland City Centre Contract Details: Permanent, office based, full time, Monday - Friday, 37.5 hours per week, between standard office hours Parking: Parking available within a 10-minute walk to a retail complex, close to all public transport links Salary: £23,400 Benefits & Perks: 25 days of holiday per year, plus bank holidays, and birthday leave (1 day of leave on your birthday) Participation in the company's pension scheme (5% employee, 3% employer contribution) Discretionary annual bonus scheme Employee Assistance Programme (EAP) Cycle-to-work scheme Range of discounts and offers, such as gym membership discounts and eye care vouchers Responsibilities: Manage the facilities for the business centre, providing information, advice, and guidance to contractors, tenants, their staff, and visitors through various communication channels Cover front-of-house duties and handle incoming calls and emails, ensuring messages are appropriately addressed Assist tenants with resolving problems by responding to help-desk inquiries and urgent maintenance calls Notify appropriate personnel of any security concerns or incidents Support team with operational tasks and responsibilities Assist with ESG tenant engagement activities and tenant events Conduct contractor site inductions and maintain documentation Attend contractor meetings, providing assistance as needed Manage petty cash for business expenses Coordinate contractors on site and assist in scheduling upcoming works and projects Weekly walk through and coordination with contractors Maintain awareness of building projects and events to provide optimal support to tenants Assist in maintaining compliance with health and safety regulations, including emergency preparedness and evacuation procedures Communicate fire risk assessments and H&S reports to tenants and clients Provide regular operational updates to the General Manager Demonstrate flexibility in working hours as required Perform other general and administrative tasks as required Training will be provided for this role, however previous experience of working in a Facilities Management, Property Administration, Operations Administration, Receptionist or Front of House capacity is highly beneficial to be considered for this opportunity. Knowledge, Skills, Qualifications, Experience: Experience in self-managed, front-of-house, or customer service role, coupled with exposure to facilities management services, or administration experience Enthusiasm, passion, and unwavering commitment to delivering exceptional customer service Accountable attitude, able to work independently and take initiative Confident, outgoing personality with a professional demeanour Strong prioritisation skills, ensuring timely completion of tasks Excellent verbal and written communication skills, with tact, diplomacy, and confidentiality Proficiency in Microsoft Office Suite and Outlook Familiarity with social media platforms such as Instagram, LinkedIn, and Facebook Strong planning, organisational, and communication abilities, capable of managing multiple tasks effectively Keen eye for detail and ability to thrive in a deadline-driven environment Due to the high volume of applicants, we are unable to provide individual feedback. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 04, 2024
Full time
? Exciting Opportunity: Business Centre Administrator! ? Office Angels is delighted to be supporting our esteemed client, a leading facilities management company based in Sunderland, with the recruit of a Business Centre Administrator. ? In this role you will play a vital part in ensuring the smooth operation of the business centre, by providing top-notch customer service to contractors, tenants, and visitors. This dynamic role offers an opportunity to work in a professional environment with ample career development prospects. Location: Based in a modern office in the heart of Sunderland City Centre Contract Details: Permanent, office based, full time, Monday - Friday, 37.5 hours per week, between standard office hours Parking: Parking available within a 10-minute walk to a retail complex, close to all public transport links Salary: £23,400 Benefits & Perks: 25 days of holiday per year, plus bank holidays, and birthday leave (1 day of leave on your birthday) Participation in the company's pension scheme (5% employee, 3% employer contribution) Discretionary annual bonus scheme Employee Assistance Programme (EAP) Cycle-to-work scheme Range of discounts and offers, such as gym membership discounts and eye care vouchers Responsibilities: Manage the facilities for the business centre, providing information, advice, and guidance to contractors, tenants, their staff, and visitors through various communication channels Cover front-of-house duties and handle incoming calls and emails, ensuring messages are appropriately addressed Assist tenants with resolving problems by responding to help-desk inquiries and urgent maintenance calls Notify appropriate personnel of any security concerns or incidents Support team with operational tasks and responsibilities Assist with ESG tenant engagement activities and tenant events Conduct contractor site inductions and maintain documentation Attend contractor meetings, providing assistance as needed Manage petty cash for business expenses Coordinate contractors on site and assist in scheduling upcoming works and projects Weekly walk through and coordination with contractors Maintain awareness of building projects and events to provide optimal support to tenants Assist in maintaining compliance with health and safety regulations, including emergency preparedness and evacuation procedures Communicate fire risk assessments and H&S reports to tenants and clients Provide regular operational updates to the General Manager Demonstrate flexibility in working hours as required Perform other general and administrative tasks as required Training will be provided for this role, however previous experience of working in a Facilities Management, Property Administration, Operations Administration, Receptionist or Front of House capacity is highly beneficial to be considered for this opportunity. Knowledge, Skills, Qualifications, Experience: Experience in self-managed, front-of-house, or customer service role, coupled with exposure to facilities management services, or administration experience Enthusiasm, passion, and unwavering commitment to delivering exceptional customer service Accountable attitude, able to work independently and take initiative Confident, outgoing personality with a professional demeanour Strong prioritisation skills, ensuring timely completion of tasks Excellent verbal and written communication skills, with tact, diplomacy, and confidentiality Proficiency in Microsoft Office Suite and Outlook Familiarity with social media platforms such as Instagram, LinkedIn, and Facebook Strong planning, organisational, and communication abilities, capable of managing multiple tasks effectively Keen eye for detail and ability to thrive in a deadline-driven environment Due to the high volume of applicants, we are unable to provide individual feedback. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Set in the heart of the exclusive enclave of Knightsbridge is one of the world's most prestigious residential buildings. Designed by world-renowned architects Squire and Partners, the 201 residences that make up this luxurious building are set around an entirely private award-winning Feng Shui garden. Residents are looked after by a highly trained team of professionals who provide the luxury service required to match this iconic building. They have a fantastic opportunity for a Concierge Assistant to join the Resident Services Team in their five-star deluxe residential property based in London on a full-time basis. About the Role As the first and last ambassador for London's most prestigious apartments, their valued residents and visitors see you as central to the delivery of 5 luxury lifestyle residential service and experiences. This is shown through your true passion for excellence and your warm and genuine personality. You will be fully attentive to the residents and guests, assisting with all luggage requirements, package delivery and car collection / parking. You will also support the wider Resident Services (Concierge) team to ensure that they continually exceed expectations. Benefits: Bonus £2,500 per annum Share of Resident Gratuity Fund Life Insurance 28 days holiday per year, rising to 33 days linked to service (inclusive of Bank Holidays) Continuous in-house training programme Recognition initiatives and rewards for their team members who strive every day to offer their residents the best possible experience Season ticket loans, enhanced pension contributions, social events, complimentary uniforms, personal dry-cleaning and more Required Skills: Warm and genuine personality and a desire to provide great service Great communication skills with the confidence to build strong working relationships and connect with residents from all over the world - a good level of spoken English is essential The role requires a full, clean UK or EU driving licence held for at least 2 years Flexibility to work weekdays and weekend shifts, based around 5 days per week - 40 hours per week Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience or job titles including; Receptionist, Front of House Staff, Assistant Concierge, Secretary, Admin Assistant, Office Manager, Accommodation Administrator, Admin Assistant, Property Management, Customer Service, and Corporate Security may also be considered for this role.
May 04, 2024
Full time
Set in the heart of the exclusive enclave of Knightsbridge is one of the world's most prestigious residential buildings. Designed by world-renowned architects Squire and Partners, the 201 residences that make up this luxurious building are set around an entirely private award-winning Feng Shui garden. Residents are looked after by a highly trained team of professionals who provide the luxury service required to match this iconic building. They have a fantastic opportunity for a Concierge Assistant to join the Resident Services Team in their five-star deluxe residential property based in London on a full-time basis. About the Role As the first and last ambassador for London's most prestigious apartments, their valued residents and visitors see you as central to the delivery of 5 luxury lifestyle residential service and experiences. This is shown through your true passion for excellence and your warm and genuine personality. You will be fully attentive to the residents and guests, assisting with all luggage requirements, package delivery and car collection / parking. You will also support the wider Resident Services (Concierge) team to ensure that they continually exceed expectations. Benefits: Bonus £2,500 per annum Share of Resident Gratuity Fund Life Insurance 28 days holiday per year, rising to 33 days linked to service (inclusive of Bank Holidays) Continuous in-house training programme Recognition initiatives and rewards for their team members who strive every day to offer their residents the best possible experience Season ticket loans, enhanced pension contributions, social events, complimentary uniforms, personal dry-cleaning and more Required Skills: Warm and genuine personality and a desire to provide great service Great communication skills with the confidence to build strong working relationships and connect with residents from all over the world - a good level of spoken English is essential The role requires a full, clean UK or EU driving licence held for at least 2 years Flexibility to work weekdays and weekend shifts, based around 5 days per week - 40 hours per week Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience or job titles including; Receptionist, Front of House Staff, Assistant Concierge, Secretary, Admin Assistant, Office Manager, Accommodation Administrator, Admin Assistant, Property Management, Customer Service, and Corporate Security may also be considered for this role.
Purpose of the Role To be the technical lead for all functions and services within the building. To establish, implement and maintain effective management of systems and procedures in the delivery and continuity of service of the mechanical and electrical services at One Angel Court. The Engineering Manager will work alongside the wider property team, supporting the Senior Property Manager and Property Manager, deputising where necessary. They will assist in providing strategic technical direction, strong leadership, as well as operational planning and solutions. A strong communicator, they will act as the Managing Agent interface for technical activity with the assistance and support as required by the Central Engineering and Operations team. Key Responsibilities Leadership & People Management Demonstrate their ability as a proven leader of people, capable of getting the most out of their multi-disciplinary team including the technical supply chain. Understand the mutual and strategic goal for the building and the client. Provide outstanding leadership to maintain an exceptionally high standard of service delivery encompassing technical innovation, sustainability and customer focus. Operational/Technical Oversee and be responsible for the delivery of technical services operations in One Angel Court through the technical services compliance teams and service partners. Oversee and be responsible for the delivery of electrical/technical services operations across the technical services teams and service partners. Ensure that each One Angel Court technical asset is managed and maintained in a proactive and customer focused manner that is cost effective and reliable. Produce and constantly review monthly audit program to provide clear reporting data on supply chain performance. Ensure the agreed CAFM system is implemented, reporting functionality is used by all departments and reported monthly in line with business guidelines, with any failures to comply escalated to the General Manager within monthly reporting criteria. Prepare and manage engineering service charge budgets and ensure effective budget control including the preparation of relevant specifications, raising orders, instructions, contracts and verifying (processing) invoices are in place and management is always in line with business guidelines and expectations. Develop, implement and manage Environmental and Energy Conservation Programmes ensuring optimum usage of energy by utilising the systems available. Prepare a program and pathway for review in line with Savills PLC commitment to net zero. MEP Develop, implement, and maintain maintenance strategies and systems for the building, facilities and public realm area. By instructing the establishment of a strong Pre Planned Maintenance (PPM) strategy, the use of KPIs, industry best practices and contract management techniques, ensure compliance with statutory obligations, manufacturer's warranty requirements and obligations set by our client and customers. Ensure adherence to, on behalf of the Landlord and occupiers, the technical obligations within the occupier lease agreements. Manage all latent base build defects ensuring the information on the defect is sent to the relevant parties until the defect is rectified. Fabric Management Ensure that regular meetings are held with the Fabric management team and there is full cohesion on management and projects. Support the fabric management team and property manager to deliver the building fabric and ensure the fabric is maintained according to the design specification required and works by the technical team do not compromise this. ICT Ensure that all ICT systems including converged network, telephony, local systems at asset level (access control systems, CCTV, desk top PCs etc.) are compliant with statutory and data protection obligations including GDPR and support the business need. Customer Orientation/Stakeholder Engagement Commercial awareness, business acumen Work with the wider One Angel Court team to support the client's events and community programmes from a technical perspective. Ensure that good relations with all key stakeholders are established and maintained. Advise the General Manager immediately of any potential threats or reputational damage, major incidents or accidents resulting from an issue with the technical aspects of the building. Report on any tenant related issue or any issue that could or will involve the HSE or EHO. Review and assist the with Occupier License Applications. Assisting the Savills Central Team in ensuring review and comment on drawings, specification and reports submitted by the Occupiers and advise the Savills Central Team of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved License for Alteration. Carry out random inspection of fit-out works and report, liaise on findings, as necessary. Ensure all demised M&E contracts are kept and maintained to the required standards, with the assistance of the demised services team and technical service provider. Contract Management Ensure the building has suitable utility contracts in place and recharges are completed in a timely manner. Ensure strong relationships with the management teams of all site delivery partners and ensure all parties work in a harmonious manner in support of the wider One Angel Court community. Site delivery partners include but are not limited to: VT MEP Maintenance partners UKPN / SSE Telecom and ICT providers Utility partners Savills Specialist Consultancy teams Through the Technical/Operational Service teams, develop specifications and scope for each of the specialist contracts and tender in accordance with the procurement procedures and policies. Ensure the appointed technical service partners are adequately briefed, resourced and monitored to be effective in the delivery of their services, reporting any occurrences of failure.Attend key monthly meetings with the associated service partners. Review Partners reports and any proposals, liaising with internal departments for guidance and management where required.Ensur
May 04, 2024
Full time
Purpose of the Role To be the technical lead for all functions and services within the building. To establish, implement and maintain effective management of systems and procedures in the delivery and continuity of service of the mechanical and electrical services at One Angel Court. The Engineering Manager will work alongside the wider property team, supporting the Senior Property Manager and Property Manager, deputising where necessary. They will assist in providing strategic technical direction, strong leadership, as well as operational planning and solutions. A strong communicator, they will act as the Managing Agent interface for technical activity with the assistance and support as required by the Central Engineering and Operations team. Key Responsibilities Leadership & People Management Demonstrate their ability as a proven leader of people, capable of getting the most out of their multi-disciplinary team including the technical supply chain. Understand the mutual and strategic goal for the building and the client. Provide outstanding leadership to maintain an exceptionally high standard of service delivery encompassing technical innovation, sustainability and customer focus. Operational/Technical Oversee and be responsible for the delivery of technical services operations in One Angel Court through the technical services compliance teams and service partners. Oversee and be responsible for the delivery of electrical/technical services operations across the technical services teams and service partners. Ensure that each One Angel Court technical asset is managed and maintained in a proactive and customer focused manner that is cost effective and reliable. Produce and constantly review monthly audit program to provide clear reporting data on supply chain performance. Ensure the agreed CAFM system is implemented, reporting functionality is used by all departments and reported monthly in line with business guidelines, with any failures to comply escalated to the General Manager within monthly reporting criteria. Prepare and manage engineering service charge budgets and ensure effective budget control including the preparation of relevant specifications, raising orders, instructions, contracts and verifying (processing) invoices are in place and management is always in line with business guidelines and expectations. Develop, implement and manage Environmental and Energy Conservation Programmes ensuring optimum usage of energy by utilising the systems available. Prepare a program and pathway for review in line with Savills PLC commitment to net zero. MEP Develop, implement, and maintain maintenance strategies and systems for the building, facilities and public realm area. By instructing the establishment of a strong Pre Planned Maintenance (PPM) strategy, the use of KPIs, industry best practices and contract management techniques, ensure compliance with statutory obligations, manufacturer's warranty requirements and obligations set by our client and customers. Ensure adherence to, on behalf of the Landlord and occupiers, the technical obligations within the occupier lease agreements. Manage all latent base build defects ensuring the information on the defect is sent to the relevant parties until the defect is rectified. Fabric Management Ensure that regular meetings are held with the Fabric management team and there is full cohesion on management and projects. Support the fabric management team and property manager to deliver the building fabric and ensure the fabric is maintained according to the design specification required and works by the technical team do not compromise this. ICT Ensure that all ICT systems including converged network, telephony, local systems at asset level (access control systems, CCTV, desk top PCs etc.) are compliant with statutory and data protection obligations including GDPR and support the business need. Customer Orientation/Stakeholder Engagement Commercial awareness, business acumen Work with the wider One Angel Court team to support the client's events and community programmes from a technical perspective. Ensure that good relations with all key stakeholders are established and maintained. Advise the General Manager immediately of any potential threats or reputational damage, major incidents or accidents resulting from an issue with the technical aspects of the building. Report on any tenant related issue or any issue that could or will involve the HSE or EHO. Review and assist the with Occupier License Applications. Assisting the Savills Central Team in ensuring review and comment on drawings, specification and reports submitted by the Occupiers and advise the Savills Central Team of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved License for Alteration. Carry out random inspection of fit-out works and report, liaise on findings, as necessary. Ensure all demised M&E contracts are kept and maintained to the required standards, with the assistance of the demised services team and technical service provider. Contract Management Ensure the building has suitable utility contracts in place and recharges are completed in a timely manner. Ensure strong relationships with the management teams of all site delivery partners and ensure all parties work in a harmonious manner in support of the wider One Angel Court community. Site delivery partners include but are not limited to: VT MEP Maintenance partners UKPN / SSE Telecom and ICT providers Utility partners Savills Specialist Consultancy teams Through the Technical/Operational Service teams, develop specifications and scope for each of the specialist contracts and tender in accordance with the procurement procedures and policies. Ensure the appointed technical service partners are adequately briefed, resourced and monitored to be effective in the delivery of their services, reporting any occurrences of failure.Attend key monthly meetings with the associated service partners. Review Partners reports and any proposals, liaising with internal departments for guidance and management where required.Ensur
Vistry Group PLC
Newcastle Upon Tyne, Tyne And Wear
Role overview ID: Entity: Vistry Region: Vistry North East Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Newcastle, Northumberland Date Posted: 01.05.2024 We have a new opportunity for a Senior Land Manager to join our team within Vistry North East, at our office in Newcastle. As our Senior Land Manager, you will be responsible for securing land opportunities to meet the company's requirements and expansion plans, across both immediate land and looking at supporting the strategic land bank across the north east. A Senior Land Manager post is a largely self-sufficient role, with the ability to source land opportunities and manage the team regarding the legal, planning, development and commercial constraints of any proposal. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Demonstrable track record of buying land. An ability to negotiate and close deals. Proven list of contacts in the area. Proven experience of acquisition of both immediate land and strategic land. A self-starter capable of creating and maintaining momentum in projects. Excellent negotiation and networking skills. Decision maker with pragmatic approach to problem solving. Able to influence and persuade others. Excellent communication skills. Able to work under pressure with a high degree of accuracy. Discretion and integrity in attitude and approach. An ability to contribute to the management of the wider business, including forward planning, product development and forecasting. Computer literate and able to use Excel, Word and PowerPoint to a good standard. Professional manner commensurate with delivering business development and promoting the company. Highly literate and able to understand and interpret complex legal documentation. Highly numerate with the ability to undertake residual valuations for land appraisals, undertake comparable sales valuations and provided sensitivity analysis. A good understanding of legal obligations. In-depth knowledge and understanding of the planning system. Ability to assess and analyse information. Willing to work extra to meet deadlines as and when required. More about the Senior Land Manager role Identify suitable land opportunities on and off market for immediate opportunities, as well as ensuring a strategic land bank for the region. Maintain and develop a network of land owner, agents and public sector contacts. Present new business opportunities on a formal and informal basis. Negotiate legal agreements with Vistry lawyers and third parties. Coordinate the efforts of the 'Land Team' and in so far as the land process requires, the efforts of other departments and external consultants. Prepare and submit Land Approval Packs and obtain authority to acquire sites in line with company protocols. Business development to promote the company in the residential and property development sector. Manage the offer process and provide support to the Land Director and Managing Director. Take a lead role in developing and growing the partnerships 'Brand' across the region. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 04, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry North East Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Newcastle, Northumberland Date Posted: 01.05.2024 We have a new opportunity for a Senior Land Manager to join our team within Vistry North East, at our office in Newcastle. As our Senior Land Manager, you will be responsible for securing land opportunities to meet the company's requirements and expansion plans, across both immediate land and looking at supporting the strategic land bank across the north east. A Senior Land Manager post is a largely self-sufficient role, with the ability to source land opportunities and manage the team regarding the legal, planning, development and commercial constraints of any proposal. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Demonstrable track record of buying land. An ability to negotiate and close deals. Proven list of contacts in the area. Proven experience of acquisition of both immediate land and strategic land. A self-starter capable of creating and maintaining momentum in projects. Excellent negotiation and networking skills. Decision maker with pragmatic approach to problem solving. Able to influence and persuade others. Excellent communication skills. Able to work under pressure with a high degree of accuracy. Discretion and integrity in attitude and approach. An ability to contribute to the management of the wider business, including forward planning, product development and forecasting. Computer literate and able to use Excel, Word and PowerPoint to a good standard. Professional manner commensurate with delivering business development and promoting the company. Highly literate and able to understand and interpret complex legal documentation. Highly numerate with the ability to undertake residual valuations for land appraisals, undertake comparable sales valuations and provided sensitivity analysis. A good understanding of legal obligations. In-depth knowledge and understanding of the planning system. Ability to assess and analyse information. Willing to work extra to meet deadlines as and when required. More about the Senior Land Manager role Identify suitable land opportunities on and off market for immediate opportunities, as well as ensuring a strategic land bank for the region. Maintain and develop a network of land owner, agents and public sector contacts. Present new business opportunities on a formal and informal basis. Negotiate legal agreements with Vistry lawyers and third parties. Coordinate the efforts of the 'Land Team' and in so far as the land process requires, the efforts of other departments and external consultants. Prepare and submit Land Approval Packs and obtain authority to acquire sites in line with company protocols. Business development to promote the company in the residential and property development sector. Manage the offer process and provide support to the Land Director and Managing Director. Take a lead role in developing and growing the partnerships 'Brand' across the region. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
At Verto, we're passionate about helping businesses in Emerging markets reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We're on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising the opportunity and need to solve for emerging markets. We're backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted 'Fintech Start Up of the Year' at Fintech Awards London 2022. Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we're only just getting started . Verto is seeking a skilled and experienced Legal Counsel to join our team. As Legal Counsel, you will play a critical role in providing comprehensive legal guidance and support across various aspects of our business operations. You will work closely with our executive team and other stakeholders to ensure compliance with applicable laws and regulations, manage legal risks, and contribute to the achievement of our strategic objectives. As Legal Counsel at Verto, you'll report directly to our Head of Compliance & MLRO and consistently work collaboratively across various aspects of our business operations to ensure that Verto has a targeted approach to customer acquisition, building strategic partnerships and ensuring commercial bias in decision making. Success in this role requires someone comfortable working in a fast-paced environment to build strategy and execution plans as well as developing strong relationships both internally and with key partners. This role requires a forward-thinker who is able to balance being ruthlessly customer-focused with internal resources and external requirements. What you'll be doing 1. Legal Support: Assist in resolving legal disputes and responding to regulatory inquiries or investigations. Provide legal advice and support to internal stakeholders on a wide range of matters, including commercial contracts, regulatory compliance, intellectual property, privacy, and data protection. Review, draft, and negotiate contracts, agreements, and other legal documents, with clients, vendors, and partners ensuring they accurately reflect the company's interests and comply with relevant laws and regulations. Monitor changes in laws and regulations affecting the fintech industry, assess their impact on the company, and recommend appropriate actions to ensure compliance. Collaborate with internal teams, including product development, finance, and compliance, to address legal issues and provide timely guidance on legal matters. Manage external legal counsel as needed, including selection, engagement, and oversight of their work to support the company's legal needs effectively. Assist with corporate governance matters, including board meetings, corporate filings, and maintaining corporate records. Conduct legal research and analysis to support decision-making and provide proactive advice on legal risks and opportunities. Assist with the resolution of disputes and litigation matters, working closely with external counsel and other stakeholders to achieve favourable outcomes. 2. Regulatory Compliance: Stay abreast of changes in financial regulations and ensure that our fintech products and services comply with applicable laws and regulations. Interpret regulatory requirements and provide guidance to internal stakeholders on compliance matters. Conduct compliance assessments and audits to identify and address any gaps or deficiencies in our processes. 3.Policy Development: Develop and implement policies, procedures, and controls to ensure compliance with regulatory requirements. Collaborate with cross-functional teams to integrate compliance considerations into product development and business operations. Review and update existing policies to reflect changes in regulations or business practices. 4. Risk Management: Assess the legal and regulatory risks associated with new products, partnerships, and initiatives. Advise on risk mitigation strategies and assist in developing risk management frameworks. Conduct due diligence on third-party vendors and partners to ensure compliance with regulatory standards. 5. Training and Awareness: Conduct training sessions and workshops to educate employees on compliance policies, procedures, and best practices. Foster a culture of compliance by promoting awareness and understanding of regulatory obligations throughout the organisation. Requirements Bachelor's degree in Law (LLB or JD) from an accredited institution. Admission to the bar in the relevant jurisdiction is required. Minimum of 3 years of experience practising law, with a focus on corporate or commercial law, with a focus in fintech or financial services industry. Strong understanding of relevant laws and regulations including but not limited to financial services regulations, consumer protection laws, anti-money laundering (AML), know your customer (KYC), and data privacy laws. Proven experience drafting and negotiating commercial contracts and agreements. Excellent analytical, problem-solving, and decision-making skills. Ability to communicate complex legal concepts clearly and effectively to non-legal stakeholders. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Demonstrated ability to exercise sound judgement, discretion, and confidentiality in handling sensitive legal matters. Experience managing external legal counsel and other legal service providers is desirable.Detail-oriented with strong organisational skills and the ability to manage multiple priorities in a fast-paced environment. Experience working in a fintech or technology-driven environment is a plus. Certification in compliance (e.g., Certified Regulatory Compliance Manager) is desirable.
May 04, 2024
Full time
At Verto, we're passionate about helping businesses in Emerging markets reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We're on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising the opportunity and need to solve for emerging markets. We're backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted 'Fintech Start Up of the Year' at Fintech Awards London 2022. Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we're only just getting started . Verto is seeking a skilled and experienced Legal Counsel to join our team. As Legal Counsel, you will play a critical role in providing comprehensive legal guidance and support across various aspects of our business operations. You will work closely with our executive team and other stakeholders to ensure compliance with applicable laws and regulations, manage legal risks, and contribute to the achievement of our strategic objectives. As Legal Counsel at Verto, you'll report directly to our Head of Compliance & MLRO and consistently work collaboratively across various aspects of our business operations to ensure that Verto has a targeted approach to customer acquisition, building strategic partnerships and ensuring commercial bias in decision making. Success in this role requires someone comfortable working in a fast-paced environment to build strategy and execution plans as well as developing strong relationships both internally and with key partners. This role requires a forward-thinker who is able to balance being ruthlessly customer-focused with internal resources and external requirements. What you'll be doing 1. Legal Support: Assist in resolving legal disputes and responding to regulatory inquiries or investigations. Provide legal advice and support to internal stakeholders on a wide range of matters, including commercial contracts, regulatory compliance, intellectual property, privacy, and data protection. Review, draft, and negotiate contracts, agreements, and other legal documents, with clients, vendors, and partners ensuring they accurately reflect the company's interests and comply with relevant laws and regulations. Monitor changes in laws and regulations affecting the fintech industry, assess their impact on the company, and recommend appropriate actions to ensure compliance. Collaborate with internal teams, including product development, finance, and compliance, to address legal issues and provide timely guidance on legal matters. Manage external legal counsel as needed, including selection, engagement, and oversight of their work to support the company's legal needs effectively. Assist with corporate governance matters, including board meetings, corporate filings, and maintaining corporate records. Conduct legal research and analysis to support decision-making and provide proactive advice on legal risks and opportunities. Assist with the resolution of disputes and litigation matters, working closely with external counsel and other stakeholders to achieve favourable outcomes. 2. Regulatory Compliance: Stay abreast of changes in financial regulations and ensure that our fintech products and services comply with applicable laws and regulations. Interpret regulatory requirements and provide guidance to internal stakeholders on compliance matters. Conduct compliance assessments and audits to identify and address any gaps or deficiencies in our processes. 3.Policy Development: Develop and implement policies, procedures, and controls to ensure compliance with regulatory requirements. Collaborate with cross-functional teams to integrate compliance considerations into product development and business operations. Review and update existing policies to reflect changes in regulations or business practices. 4. Risk Management: Assess the legal and regulatory risks associated with new products, partnerships, and initiatives. Advise on risk mitigation strategies and assist in developing risk management frameworks. Conduct due diligence on third-party vendors and partners to ensure compliance with regulatory standards. 5. Training and Awareness: Conduct training sessions and workshops to educate employees on compliance policies, procedures, and best practices. Foster a culture of compliance by promoting awareness and understanding of regulatory obligations throughout the organisation. Requirements Bachelor's degree in Law (LLB or JD) from an accredited institution. Admission to the bar in the relevant jurisdiction is required. Minimum of 3 years of experience practising law, with a focus on corporate or commercial law, with a focus in fintech or financial services industry. Strong understanding of relevant laws and regulations including but not limited to financial services regulations, consumer protection laws, anti-money laundering (AML), know your customer (KYC), and data privacy laws. Proven experience drafting and negotiating commercial contracts and agreements. Excellent analytical, problem-solving, and decision-making skills. Ability to communicate complex legal concepts clearly and effectively to non-legal stakeholders. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Demonstrated ability to exercise sound judgement, discretion, and confidentiality in handling sensitive legal matters. Experience managing external legal counsel and other legal service providers is desirable.Detail-oriented with strong organisational skills and the ability to manage multiple priorities in a fast-paced environment. Experience working in a fintech or technology-driven environment is a plus. Certification in compliance (e.g., Certified Regulatory Compliance Manager) is desirable.
About Us K & C Group Ltd are a privately owned company established in 1990 with headquartered in St Asaph, North Wales. Over the years we have grown to become one the leading construction companies in Wales and the Northwest with numerous, prestigious industry awards. Providing a level of quality building services including new homes, extra care facilities, offices and light industrial units that exceed expectations, we have an enviable reputation which is key to our continued expansion and success. Job Description: As an experienced Quantity Surveyor or Senior Quantity Surveyor you will have the drive and proactive approach to undertake commercial duties on a diverse range of projects. Reporting directly into the Group Commercial Manager, you will be a pivotal figure in the project team offering commercial advice to our Technical and Construction departments. Employee Benefits: A very competitive salary Generous car allowance Life Insurance Permanent contract Sites based in both North Wales and North West England Opportunity to partake in company social events Company pension Private medical insurance Referral programme Bonus scheme Duties: Prepare procurement schedules noting key dates. Prepare financial reports such as CVRs, forecast final costs and cash flow for review with Group Commercial Manager. Identify project risk and take a proactive role in the management of such. Re-measure main contract and subcontract works. Manage subcontracts accounts from quotation to final account. Identify changes/variations, ensure relevant instructions are processed and valued accordingly. Attend and take an active role in meetings as required. Prepare, submit and agree main contract final account as soon as possible after completion of the works. Ensure key contractual mechanisms are followed and notices/certification are administered timely. In conjunction with Contracts Manager and Site Manager monitor progress of the project for efficiency, waste, performance and careful expenditure. Mentor junior members of the Commercial Team. Desirable Skills And Experience: To be considered for this Quantity Surveyor or Senior Quantity Surveyor role you should have the following experience, skills, and attributes: Proven experience of at least 3 years as a Quantity Surveyor or Senior Quantity Surveyor within the construction or property development industry Hold a relevant industry qualifications (Level 4 or higher) Strong people management and relationship building skills Excellent communication and organisation skills Highly proficient in using all Microsoft packages Excellent written/numerical skills with a high attention to detail Excellent time management skills Full UK driving licence NO AGENCIES JBRP1_UKTJ
May 04, 2024
Full time
About Us K & C Group Ltd are a privately owned company established in 1990 with headquartered in St Asaph, North Wales. Over the years we have grown to become one the leading construction companies in Wales and the Northwest with numerous, prestigious industry awards. Providing a level of quality building services including new homes, extra care facilities, offices and light industrial units that exceed expectations, we have an enviable reputation which is key to our continued expansion and success. Job Description: As an experienced Quantity Surveyor or Senior Quantity Surveyor you will have the drive and proactive approach to undertake commercial duties on a diverse range of projects. Reporting directly into the Group Commercial Manager, you will be a pivotal figure in the project team offering commercial advice to our Technical and Construction departments. Employee Benefits: A very competitive salary Generous car allowance Life Insurance Permanent contract Sites based in both North Wales and North West England Opportunity to partake in company social events Company pension Private medical insurance Referral programme Bonus scheme Duties: Prepare procurement schedules noting key dates. Prepare financial reports such as CVRs, forecast final costs and cash flow for review with Group Commercial Manager. Identify project risk and take a proactive role in the management of such. Re-measure main contract and subcontract works. Manage subcontracts accounts from quotation to final account. Identify changes/variations, ensure relevant instructions are processed and valued accordingly. Attend and take an active role in meetings as required. Prepare, submit and agree main contract final account as soon as possible after completion of the works. Ensure key contractual mechanisms are followed and notices/certification are administered timely. In conjunction with Contracts Manager and Site Manager monitor progress of the project for efficiency, waste, performance and careful expenditure. Mentor junior members of the Commercial Team. Desirable Skills And Experience: To be considered for this Quantity Surveyor or Senior Quantity Surveyor role you should have the following experience, skills, and attributes: Proven experience of at least 3 years as a Quantity Surveyor or Senior Quantity Surveyor within the construction or property development industry Hold a relevant industry qualifications (Level 4 or higher) Strong people management and relationship building skills Excellent communication and organisation skills Highly proficient in using all Microsoft packages Excellent written/numerical skills with a high attention to detail Excellent time management skills Full UK driving licence NO AGENCIES JBRP1_UKTJ
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise l Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 04, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise l Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Role Overview An exciting opportunity has arisen for an experienced, motivated and reliable individual to join our Exeter office as Office Manager and Team Administrator. This is a varied but rewarding role; ideal for someone who enjoys multitasking and delivering first class client service. Key Responsibilities Office Manager specific:• The usual general duties required for the smooth and efficient running of an office• Office health & safety and ISO requirements• Raising purchase orders, ordering office supplies and processing invoices• Organising required office meetings, preparing reports and taking minutes• Dealing with HR matters such as sickness, holiday and new joinersRural Agency specific:• Compiling market appraisal reports and terms of business documentation ahead of launch• Completing and adhering to compliance procedures - gaining identification and credit checking vendors• Producing property details, writing descriptions and acquiring vendor approval• Liaising with photographers, EPC and floorplan providers• Dealing with enquiries, booking viewings, following up and providing feedback• Weekly applicant reviews• Department invoicingABS specific:• Arranging access for inspections and liaising with clients• Monthly invoicing including running departmental financial reports and reviewing debtors, aged time and disbursements• Report formatting, copy/audio typing and drafting of letters and other documentation• Population of certificates/standardised documents• Diary management to include arranging travel and booking accommodation• Day to day administrative tasks for the team e.g. expenses, opening of new instructions etc. The above is not an exhaustive list of duties and you will be expected to perform different tasks as required. Key Skills • Previous administration experience is essential• Proficient in the use of Microsoft Excel, Word and Outlook and with the ability to pick up new software quickly• Good attention to detail• A professional manner, articulate with strong verbal and written communication skills, ability to work effectively with individuals at all levels• High efficiency, organisational and time management skills with excellent attention to detail and accuracy• Ability to multitask and to work under pressure Team Overview The successful candidate will be joining the multi-disciplined Exeter office which deals with all aspects of property to include Rural Estate Management, Rural Professional, ABS, Rural Agency, Residential Agency, Hotels, Leisure and Development. The candidate will support the Rural Agency team and ABS team. The Rural Agency department are a team specialising in the sale and purchase of land, farms and estates in the South West. The Architecture and Building Surveying team specialise in all aspects of traditional and historic buildings, including design and delivery on construction projects. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 04, 2024
Full time
Role Overview An exciting opportunity has arisen for an experienced, motivated and reliable individual to join our Exeter office as Office Manager and Team Administrator. This is a varied but rewarding role; ideal for someone who enjoys multitasking and delivering first class client service. Key Responsibilities Office Manager specific:• The usual general duties required for the smooth and efficient running of an office• Office health & safety and ISO requirements• Raising purchase orders, ordering office supplies and processing invoices• Organising required office meetings, preparing reports and taking minutes• Dealing with HR matters such as sickness, holiday and new joinersRural Agency specific:• Compiling market appraisal reports and terms of business documentation ahead of launch• Completing and adhering to compliance procedures - gaining identification and credit checking vendors• Producing property details, writing descriptions and acquiring vendor approval• Liaising with photographers, EPC and floorplan providers• Dealing with enquiries, booking viewings, following up and providing feedback• Weekly applicant reviews• Department invoicingABS specific:• Arranging access for inspections and liaising with clients• Monthly invoicing including running departmental financial reports and reviewing debtors, aged time and disbursements• Report formatting, copy/audio typing and drafting of letters and other documentation• Population of certificates/standardised documents• Diary management to include arranging travel and booking accommodation• Day to day administrative tasks for the team e.g. expenses, opening of new instructions etc. The above is not an exhaustive list of duties and you will be expected to perform different tasks as required. Key Skills • Previous administration experience is essential• Proficient in the use of Microsoft Excel, Word and Outlook and with the ability to pick up new software quickly• Good attention to detail• A professional manner, articulate with strong verbal and written communication skills, ability to work effectively with individuals at all levels• High efficiency, organisational and time management skills with excellent attention to detail and accuracy• Ability to multitask and to work under pressure Team Overview The successful candidate will be joining the multi-disciplined Exeter office which deals with all aspects of property to include Rural Estate Management, Rural Professional, ABS, Rural Agency, Residential Agency, Hotels, Leisure and Development. The candidate will support the Rural Agency team and ABS team. The Rural Agency department are a team specialising in the sale and purchase of land, farms and estates in the South West. The Architecture and Building Surveying team specialise in all aspects of traditional and historic buildings, including design and delivery on construction projects. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Job Description At Barnard Marcus , part of the Connells Group, we're looking for a highly motivated Residential Sales Manager - Estate Agent to join our fantastic Estate Agency team in Tooting .OTE - £50,000+, Uncapped Commission - Career Progression A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Residential Sales Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Residential Sales Manager Estate Agency experience such as Lister , Valuer , Estate Agent , Sales Negotiator Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient , positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Full UK driving licence Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03067
May 04, 2024
Full time
Job Description At Barnard Marcus , part of the Connells Group, we're looking for a highly motivated Residential Sales Manager - Estate Agent to join our fantastic Estate Agency team in Tooting .OTE - £50,000+, Uncapped Commission - Career Progression A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Residential Sales Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Residential Sales Manager Estate Agency experience such as Lister , Valuer , Estate Agent , Sales Negotiator Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient , positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Full UK driving licence Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03067
Front of house receptionist required for a friendly and busy financial planning company in Bideford. Full-time or part-time considered and were happy to look at a variety of backgrounds for this exciting vacancy. If you think you can provide our clients with exceptional levels of service, please apply, wed love to hear from you. Can you run our reception, the heart of our workplace, and create a warm and supportive atmosphere and welcome our visitors? This is an excellent opportunity for someone who already has reception experience or is seeking a change in direction. Maybe you wish to work full-time or part-time hours to fit around your current schedule or perhaps you have recently retired or have taken a step back from another role. Whatever your requirements are, please tell us and we'll see if they can be accommodated. The role The person who joins us will be responsible for reception, scheduling meetings, answering, and directing calls and emails and other tasks: Greet and announce our clients and visitors. Prepare complimentary beverages for clients. Answer and direct incoming telephone calls. Manage email inboxes. Schedule and prepare for meetings. Maintain a neat reception, waiting room conference rooms and other areas.and kitchen area Request building and housekeeping services as required. Stock control and stationery orders. Process the incoming and outgoing post and Manage the paper and electronic filing and archiving. Support the office manager when required and other ad hoc duties. Essential skills We are ideally looking for experience gained as a receptionist although we will consider all backgrounds. Able to provide exceptional levels of service. Be enthusiastic and motivated. Possess a keen eye for detail. Able to go above and beyond. Be happy working in a small and close knit, friendly team that focuses on client service and what is best for the client. Benefits Monday to Friday 9.00 5.00pm. 7.5hr day, or part time considered. Company pension. Free on-site car parking. Complimentary hot and cold beverages throughout the day. Full time 21 days Annual Leave plus 8 bank holidays. Qualifying loyalty schemes including additional annual leave, based on length of service. Optional well-being days. Qualifying profit share scheme. Sponsored learning towards additional professional exams. About the company Croft IFA is an Independent Financial Adviser authorised & regulated by the Financial Conduct Authority. We are an independent, directly regulated, team of Financial Planners based in Bideford, on the beautiful North Devon coast, with a longstanding client base in the Southwest, and further afield. Based at our current premises for over 20 years, we are proud to offer a fully independent financial planning and wealth management service to individuals, companies, trusts, and charities from our sympathetically restored property, a former Public House, on the quayside of the river Torridge. We are a small, dynamic team of advisers and support staff, straight-talking and quick-thinking, with years of experience in the industry and plenty of enthusiasm too. From our beginnings, we've had a reputation for transparent, uncomplicated advice and providing simple solutions to complex situations. People are at the heart of everything we do. and we don't overcomplicate things. Further information Recruitment Rebellion Limited is advertising this vacancy on behalf of our client. Adverts run for up to 40 days and we encourage applications during this period. The interviewing process can start at any time and adverts can be ended early if a suitable candidate is found. Our application process is designed to be fair, straightforward, and inclusive to engage with as many applicants as possible. If you require reasonable adjustments, please let us know. Only shortlisted candidates will be contacted. To give your application, the best chance of success, please: Check that you meet the criteria for the role. Apply with a CV that is clear, concise, and correct. Tailor your CV to highlight your experience and relevant achievements to the position.
May 04, 2024
Full time
Front of house receptionist required for a friendly and busy financial planning company in Bideford. Full-time or part-time considered and were happy to look at a variety of backgrounds for this exciting vacancy. If you think you can provide our clients with exceptional levels of service, please apply, wed love to hear from you. Can you run our reception, the heart of our workplace, and create a warm and supportive atmosphere and welcome our visitors? This is an excellent opportunity for someone who already has reception experience or is seeking a change in direction. Maybe you wish to work full-time or part-time hours to fit around your current schedule or perhaps you have recently retired or have taken a step back from another role. Whatever your requirements are, please tell us and we'll see if they can be accommodated. The role The person who joins us will be responsible for reception, scheduling meetings, answering, and directing calls and emails and other tasks: Greet and announce our clients and visitors. Prepare complimentary beverages for clients. Answer and direct incoming telephone calls. Manage email inboxes. Schedule and prepare for meetings. Maintain a neat reception, waiting room conference rooms and other areas.and kitchen area Request building and housekeeping services as required. Stock control and stationery orders. Process the incoming and outgoing post and Manage the paper and electronic filing and archiving. Support the office manager when required and other ad hoc duties. Essential skills We are ideally looking for experience gained as a receptionist although we will consider all backgrounds. Able to provide exceptional levels of service. Be enthusiastic and motivated. Possess a keen eye for detail. Able to go above and beyond. Be happy working in a small and close knit, friendly team that focuses on client service and what is best for the client. Benefits Monday to Friday 9.00 5.00pm. 7.5hr day, or part time considered. Company pension. Free on-site car parking. Complimentary hot and cold beverages throughout the day. Full time 21 days Annual Leave plus 8 bank holidays. Qualifying loyalty schemes including additional annual leave, based on length of service. Optional well-being days. Qualifying profit share scheme. Sponsored learning towards additional professional exams. About the company Croft IFA is an Independent Financial Adviser authorised & regulated by the Financial Conduct Authority. We are an independent, directly regulated, team of Financial Planners based in Bideford, on the beautiful North Devon coast, with a longstanding client base in the Southwest, and further afield. Based at our current premises for over 20 years, we are proud to offer a fully independent financial planning and wealth management service to individuals, companies, trusts, and charities from our sympathetically restored property, a former Public House, on the quayside of the river Torridge. We are a small, dynamic team of advisers and support staff, straight-talking and quick-thinking, with years of experience in the industry and plenty of enthusiasm too. From our beginnings, we've had a reputation for transparent, uncomplicated advice and providing simple solutions to complex situations. People are at the heart of everything we do. and we don't overcomplicate things. Further information Recruitment Rebellion Limited is advertising this vacancy on behalf of our client. Adverts run for up to 40 days and we encourage applications during this period. The interviewing process can start at any time and adverts can be ended early if a suitable candidate is found. Our application process is designed to be fair, straightforward, and inclusive to engage with as many applicants as possible. If you require reasonable adjustments, please let us know. Only shortlisted candidates will be contacted. To give your application, the best chance of success, please: Check that you meet the criteria for the role. Apply with a CV that is clear, concise, and correct. Tailor your CV to highlight your experience and relevant achievements to the position.