Tate are delighted to be supporting a long-standing client with the recruitment for an Office Manager. This client prides themselves on fostering a collaborative and productive work environment. They are seeking a highly organised and proactive Office Manager to ensure the smooth functioning of the offices and support their team in delivering exceptional results. As the Office Manager, you will play a pivotal role in overseeing the daily operations of two office locations. Your responsibilities will include managing office facilities, coordinating with service providers, ensuring compliance with health and safety standards, and providing administrative support to senior management. Key Responsibilities: Ensure the smooth operation of both office locations, overseeing maintenance, repairs, and renovations, and making appropriate recommendations. Manage relationships with service providers, including cleaning, security, and maintenance contractors. Ensure compliance with health and safety standards and regulations. Manage reception services and ensure effective communication and visitor management. Coordinate office supplies and place orders as necessary. Implement and maintain office administrative systems and procedures. Maintain a database of contracts, agreements, and key supplier terms and conditions. Manage ISO (Apply online only) company procedures. Assist in the on-boarding process for new hires, including setting up workstations and access to necessary equipment and software. Organise staff meetings and events, both on and off-site as directed. Handle administrative requests and queries from senior managers, including train and hotel costs. Conduct regular risk assessments to ensure a safe working environment. Manage and train staff on health and safety procedures. Coordinate with external health and safety advisors for audits and policy updates. Assist in planning and managing office space allocations and re-configurations to meet company needs. Oversee the maintenance of office areas and equipment to ensure functionality, safety, and productivity. Liaise with IT support company for IT-related issues in the office. Negotiate and manage lease agreements for office spaces and equipment. Develop and maintain relationships with office equipment and facilities providers. Experience required: Proven experience in office management or related roles. A strong understanding of health and safety regulations is desirable. Excellent organisational and multitasking abilities. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office The Office Manager role is paying a salary of 30,000- 35,000 dependent on experience and annual bonus. Monday-Thursday 8.30am-5pm and Friday 8.30am-4pm. Benefits include: 24 days holiday, plus bank holiday, Pension, Free Parking and early finish 4pm on Friday. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 29, 2024
Full time
Tate are delighted to be supporting a long-standing client with the recruitment for an Office Manager. This client prides themselves on fostering a collaborative and productive work environment. They are seeking a highly organised and proactive Office Manager to ensure the smooth functioning of the offices and support their team in delivering exceptional results. As the Office Manager, you will play a pivotal role in overseeing the daily operations of two office locations. Your responsibilities will include managing office facilities, coordinating with service providers, ensuring compliance with health and safety standards, and providing administrative support to senior management. Key Responsibilities: Ensure the smooth operation of both office locations, overseeing maintenance, repairs, and renovations, and making appropriate recommendations. Manage relationships with service providers, including cleaning, security, and maintenance contractors. Ensure compliance with health and safety standards and regulations. Manage reception services and ensure effective communication and visitor management. Coordinate office supplies and place orders as necessary. Implement and maintain office administrative systems and procedures. Maintain a database of contracts, agreements, and key supplier terms and conditions. Manage ISO (Apply online only) company procedures. Assist in the on-boarding process for new hires, including setting up workstations and access to necessary equipment and software. Organise staff meetings and events, both on and off-site as directed. Handle administrative requests and queries from senior managers, including train and hotel costs. Conduct regular risk assessments to ensure a safe working environment. Manage and train staff on health and safety procedures. Coordinate with external health and safety advisors for audits and policy updates. Assist in planning and managing office space allocations and re-configurations to meet company needs. Oversee the maintenance of office areas and equipment to ensure functionality, safety, and productivity. Liaise with IT support company for IT-related issues in the office. Negotiate and manage lease agreements for office spaces and equipment. Develop and maintain relationships with office equipment and facilities providers. Experience required: Proven experience in office management or related roles. A strong understanding of health and safety regulations is desirable. Excellent organisational and multitasking abilities. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office The Office Manager role is paying a salary of 30,000- 35,000 dependent on experience and annual bonus. Monday-Thursday 8.30am-5pm and Friday 8.30am-4pm. Benefits include: 24 days holiday, plus bank holiday, Pension, Free Parking and early finish 4pm on Friday. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Role: Partner Support Advisor (Billing) Location: Brockworth, Gloucester Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the front line of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients. You'll be great in this role if: - You're a strong communicator with excellent attention to detail and accuracy - You can empathise with customers and have a naturally helpful attitude - You're IT literate and have a desire to learn and improve - You can work independently, on your own initiative as well as part of a team - You have tons of enthusiasm, self-motivation & a willingness to operate flexibly - You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels - You understand the need for diligence with reporting and can identify any risk areas - You have beginner to intermediate knowledge of Excel What you ll be busy doing: - Answering and responding to Partners billing queries via telephone or email - Liaising with internal teams to resolve billing queries - Completion of routine administrative duties - Run reports and updating spreadsheets - Monitor and report on business impacting issues relating to key accounts - Liaising with internal and external auditors and dealing with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 29, 2024
Full time
Role: Partner Support Advisor (Billing) Location: Brockworth, Gloucester Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the front line of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients. You'll be great in this role if: - You're a strong communicator with excellent attention to detail and accuracy - You can empathise with customers and have a naturally helpful attitude - You're IT literate and have a desire to learn and improve - You can work independently, on your own initiative as well as part of a team - You have tons of enthusiasm, self-motivation & a willingness to operate flexibly - You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels - You understand the need for diligence with reporting and can identify any risk areas - You have beginner to intermediate knowledge of Excel What you ll be busy doing: - Answering and responding to Partners billing queries via telephone or email - Liaising with internal teams to resolve billing queries - Completion of routine administrative duties - Run reports and updating spreadsheets - Monitor and report on business impacting issues relating to key accounts - Liaising with internal and external auditors and dealing with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Job Title: Sales Admin Location: Redditch, Worcestershire, United Kingdom Type: Permanent Our client is a renowned pump manufacturer serving domestic and commercial markets. With a legacy dating back to 1906, they are committed to delivering excellence in their products and services. As they continue to grow, they are looking for a dedicated and motivated Sales Advisor to join their team in Redditch. As a Sales Admin you will play a pivotal role in their sales department. You will be responsible for providing exceptional customer service, offering expert advice on their product range, and contributing to their mission of delivering high-quality fluid management solutions to their customers. Key Responsibilities Manage customer telephone enquires such as, price and availability & progressing orders. Liaise with Sales Reps, Customers, and other Departments to ensure the customer is put first. Provide accurate product information, technical advice, and solutions to customers. Respond to email enquiries. Quote customers. Process customer orders using internal systems. Build relationships with key customers. Key Skills You will be a conscientious person with the ability to work well as part of a team. Well organised with the ability to manage your workload efficiently. Strong telephone skills, e.g., confident when talking to customers about a variety of enquiries. Excellent IT skills e.g., Microsoft Office and the ability to learn internal IT systems quickly. Good English and Maths skills. High attention to detail. Previous experience in an office-based role.
Apr 29, 2024
Full time
Job Title: Sales Admin Location: Redditch, Worcestershire, United Kingdom Type: Permanent Our client is a renowned pump manufacturer serving domestic and commercial markets. With a legacy dating back to 1906, they are committed to delivering excellence in their products and services. As they continue to grow, they are looking for a dedicated and motivated Sales Advisor to join their team in Redditch. As a Sales Admin you will play a pivotal role in their sales department. You will be responsible for providing exceptional customer service, offering expert advice on their product range, and contributing to their mission of delivering high-quality fluid management solutions to their customers. Key Responsibilities Manage customer telephone enquires such as, price and availability & progressing orders. Liaise with Sales Reps, Customers, and other Departments to ensure the customer is put first. Provide accurate product information, technical advice, and solutions to customers. Respond to email enquiries. Quote customers. Process customer orders using internal systems. Build relationships with key customers. Key Skills You will be a conscientious person with the ability to work well as part of a team. Well organised with the ability to manage your workload efficiently. Strong telephone skills, e.g., confident when talking to customers about a variety of enquiries. Excellent IT skills e.g., Microsoft Office and the ability to learn internal IT systems quickly. Good English and Maths skills. High attention to detail. Previous experience in an office-based role.
Are you charismatic, confident, energetic, and like to meet and greet new people every day? If so why not join our team at Snappy Snaps Chelsea! We are seeking for new full time colleague to come and join us at our Snappy Snaps store in Chelsea This is a permanent role where you will be presented with an excellent opportunity to gain experience in sales, digital and analogue photography and printing. You will be working in a fast paced environment with on the job training. our ideal candidate will be able to: Manage time effectively and be punctual Be able to work flexible every day of the week Be retail-minded, someone who enjoys selling and communicating with customers Be presentable and professional as you will be the face of the brand Be able to work well under pressure, work to tight deadlines, and be able to multi-task Be able to work Independently as well as a part of a team Have skills in IT and Photo Editing Tasks and responsibilities Customer assistance/Sales Taking Passport and ID photos Photo Printing Photo Restoration Creating Photo Gifts and Wall Art Poster/Canvas Creating Stock replenishment /Ordering General House Keeping Operating the till looking forward to hear from you!
Apr 29, 2024
Full time
Are you charismatic, confident, energetic, and like to meet and greet new people every day? If so why not join our team at Snappy Snaps Chelsea! We are seeking for new full time colleague to come and join us at our Snappy Snaps store in Chelsea This is a permanent role where you will be presented with an excellent opportunity to gain experience in sales, digital and analogue photography and printing. You will be working in a fast paced environment with on the job training. our ideal candidate will be able to: Manage time effectively and be punctual Be able to work flexible every day of the week Be retail-minded, someone who enjoys selling and communicating with customers Be presentable and professional as you will be the face of the brand Be able to work well under pressure, work to tight deadlines, and be able to multi-task Be able to work Independently as well as a part of a team Have skills in IT and Photo Editing Tasks and responsibilities Customer assistance/Sales Taking Passport and ID photos Photo Printing Photo Restoration Creating Photo Gifts and Wall Art Poster/Canvas Creating Stock replenishment /Ordering General House Keeping Operating the till looking forward to hear from you!
Sales Administrator 25,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression. Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this leading manufacturer in Leeds. This is one of the world's largest manufacturers of specialist products for the construction industry, trading across the globe. The main purpose of this role is to provide excellent customer service and support to clients and the sales team. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Once fully trained you will then be able to provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries and orders. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, Sales Support, Sales Coordinator, or within logistics. This is an office based role. Standard hours of work are 09.00-17.00 . Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Sales Administrator 25,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression. Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this leading manufacturer in Leeds. This is one of the world's largest manufacturers of specialist products for the construction industry, trading across the globe. The main purpose of this role is to provide excellent customer service and support to clients and the sales team. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Once fully trained you will then be able to provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries and orders. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, Sales Support, Sales Coordinator, or within logistics. This is an office based role. Standard hours of work are 09.00-17.00 . Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Red Door Recruitment
Hemel Hempstead, Hertfordshire
A successful and growing company are looking to recruit an Office and Facilities Manager. You will be ensuring the smooth running of two offices within a busy and varied role that includes Facilities, Administration management, Health and Safety and IT Systems Management. You will be part of an energetic, exciting, and friendly culture within a busy and varied role. You will have autonomy in a business that will reward hard work and offer excellent opportunities for future development! What s in it for you: Salary: £30-£35k depending on experience Hours: Monday to Friday 8.30-5pm 24 days holiday, birthday off, free parking, bonus scheme, progressive and dynamic company, sociable and friendly team Key Responsibilities for the Office and Facilities Manager: Ensure the smooth operation of two office locations, e.g. maintenance, repairs, and renovations making the appropriate recommendations Manage relationships with service providers, including cleaning, security, and maintenance contractors Ensure compliance with health and safety standards and regulations Ensure the reception area and any staff provide effective communication and visitor management Manage office supplies and place orders as necessary, implement and maintain procedures/office administrative systems, maintain a database of all contracts, agreements of key office and facilities supplier s terms and conditions, managing ISO (Apply online only) company procedure Staff Support and Management Assist in the onboarding process for new hires, including setting up workstations and access to necessary equipment and software. Organize staff meetings and events, both on and off-site as directed Health, Safety, and Environment Ensure the working environment meets health and safety requirements, conducting regular risk assessments Manage and train staff on health and safety procedures Coordinate with external health and safety advisors for regular audits and updates to policies, help plan and manage office space allocations and reconfigurations to meet company needs as directed Oversee the maintenance of office areas to ensure they are functional, safe, and conducive to work, oversee the maintenance and upgrading of office equipment as required, including computers, printers, and phones Liaise with IT support company for any IT-related issues in the office Implement and manage office sustainability practices to reduce environmental impact Promote recycling and energy-saving measures among staff Help to negotiate and manage lease agreements for office spaces and equipment as directed Develop and maintain relationships with office equipment and facilities providers as required, develop and implement emergency procedures and ensure staff are familiar with these procedures, coordinate emergency drills periodically to ensure readiness For this Office and Facilities Manager role the client is looking for: At least 3-5 years experience in a similar position Flexible and adaptable approach, unflappable nature Excellent communication skills, confident and personable Excellent organisational skills and able to multi-task Able to work in a fast-paced working environment Candidates must be able to drive due to where the is based and lack of transport links Computer literacy familiarity with Microsoft Office programmes If you are interested in this Office and Facilities Manager role, please apply now! Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Apr 29, 2024
Full time
A successful and growing company are looking to recruit an Office and Facilities Manager. You will be ensuring the smooth running of two offices within a busy and varied role that includes Facilities, Administration management, Health and Safety and IT Systems Management. You will be part of an energetic, exciting, and friendly culture within a busy and varied role. You will have autonomy in a business that will reward hard work and offer excellent opportunities for future development! What s in it for you: Salary: £30-£35k depending on experience Hours: Monday to Friday 8.30-5pm 24 days holiday, birthday off, free parking, bonus scheme, progressive and dynamic company, sociable and friendly team Key Responsibilities for the Office and Facilities Manager: Ensure the smooth operation of two office locations, e.g. maintenance, repairs, and renovations making the appropriate recommendations Manage relationships with service providers, including cleaning, security, and maintenance contractors Ensure compliance with health and safety standards and regulations Ensure the reception area and any staff provide effective communication and visitor management Manage office supplies and place orders as necessary, implement and maintain procedures/office administrative systems, maintain a database of all contracts, agreements of key office and facilities supplier s terms and conditions, managing ISO (Apply online only) company procedure Staff Support and Management Assist in the onboarding process for new hires, including setting up workstations and access to necessary equipment and software. Organize staff meetings and events, both on and off-site as directed Health, Safety, and Environment Ensure the working environment meets health and safety requirements, conducting regular risk assessments Manage and train staff on health and safety procedures Coordinate with external health and safety advisors for regular audits and updates to policies, help plan and manage office space allocations and reconfigurations to meet company needs as directed Oversee the maintenance of office areas to ensure they are functional, safe, and conducive to work, oversee the maintenance and upgrading of office equipment as required, including computers, printers, and phones Liaise with IT support company for any IT-related issues in the office Implement and manage office sustainability practices to reduce environmental impact Promote recycling and energy-saving measures among staff Help to negotiate and manage lease agreements for office spaces and equipment as directed Develop and maintain relationships with office equipment and facilities providers as required, develop and implement emergency procedures and ensure staff are familiar with these procedures, coordinate emergency drills periodically to ensure readiness For this Office and Facilities Manager role the client is looking for: At least 3-5 years experience in a similar position Flexible and adaptable approach, unflappable nature Excellent communication skills, confident and personable Excellent organisational skills and able to multi-task Able to work in a fast-paced working environment Candidates must be able to drive due to where the is based and lack of transport links Computer literacy familiarity with Microsoft Office programmes If you are interested in this Office and Facilities Manager role, please apply now! Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Enjoy customer service but don t like cold calling? Look no further! Join a supportive and team-oriented organisation, in a long-term role, where you can utilise your passion for customer service without the pressure of cold calling. In this Contact Centre Agent role, you will be: Making outbound telephone courtesy calls to customers who have signed up to the service and expecting contact. Dealing with referrals, qualifying calls, gathering information about their background and properties to see if they qualify Taking inbound calls from customers with queries on the process, providing updates etc. Ensuring all customer contact details are recorded accurately and correctly using bespoke CRM systems, Google Suite, SharePoint We would love to hear from you if you have the following: Call centre / customer advisory experience Excellent telephone and customer service skills Good IT skills including Word, Excel and Outlook Ability to remain focused in a busy and fast paced environment while meeting KPI s Strong attention to detail and accuracy What s on offer: Starting on £12 per hour Temporary 6 month basis with review and potential to go permanent for the right person Benefits including weekly pay, holiday pay, Ffit Conwy membership discount and more Full & part time hours available - typical hours are 9am to 5pm but can be flexible. (Elements of working to 8pm) Based in the centre of Llandudno and is accessible using public transport Training provided If you're ready to take your customer service skills to the next level in a supportive and team-oriented environment, we want to hear from you today!
Apr 29, 2024
Seasonal
Enjoy customer service but don t like cold calling? Look no further! Join a supportive and team-oriented organisation, in a long-term role, where you can utilise your passion for customer service without the pressure of cold calling. In this Contact Centre Agent role, you will be: Making outbound telephone courtesy calls to customers who have signed up to the service and expecting contact. Dealing with referrals, qualifying calls, gathering information about their background and properties to see if they qualify Taking inbound calls from customers with queries on the process, providing updates etc. Ensuring all customer contact details are recorded accurately and correctly using bespoke CRM systems, Google Suite, SharePoint We would love to hear from you if you have the following: Call centre / customer advisory experience Excellent telephone and customer service skills Good IT skills including Word, Excel and Outlook Ability to remain focused in a busy and fast paced environment while meeting KPI s Strong attention to detail and accuracy What s on offer: Starting on £12 per hour Temporary 6 month basis with review and potential to go permanent for the right person Benefits including weekly pay, holiday pay, Ffit Conwy membership discount and more Full & part time hours available - typical hours are 9am to 5pm but can be flexible. (Elements of working to 8pm) Based in the centre of Llandudno and is accessible using public transport Training provided If you're ready to take your customer service skills to the next level in a supportive and team-oriented environment, we want to hear from you today!
We are looking for an Executive Assistant reporting to 2 C-Suite Level Executives The company offers hybrid working and a competitive salary! If you are confident, available immediately and eager to provide efficient support then please APPLY! Job Title: Executive Assistant Job Type: 50,000 per annum Company: Events and Tech Industry Salary: 50,000 per annum Hours: Monday to Friday, 9am - 5pm (flexi-work available) Location: Chiswick, London Culture: Friendly, informal but professional. Fast paced and great office environment Responsibilities: Report to the CEO and serve as a trusted advisor and partner to the CEO and their C-suite, with a strategic operational focus Handle diary and priorities management for the CEO Act as the key contact for outsourced consultants and partners Support the CEO and COO in executing board-level decisions, strategic objectives, operational transformation projects, and reporting priorities Act as a proxy/extension of the CEO to expedite the execution of the most critical projects internally and externally Ensure projects and key objectives are appropriately managed and delivered on time, fostering collaboration and engagement from key stakeholders within the business Assist the COO and Financial Controller in preparing regular management information reports and board meeting materials Manage meetings for the board of executives and C-suite, following up on actions after each meeting to ensure items progress toward actionable outcomes Skills and Experience: An exceptional, dedicated, and professional individual with excellent communication skills Team-oriented professional with a passion for supporting both strategic outcomes and operational accountability and improvement Excellent interpersonal skills and experience in building successful relationships with clients, colleagues, and key stakeholders A flexible attitude and willingness to assume various roles depending on the shifting needs of the business and the team Exceptional professional written (English) and numerical skills Excellent presentation skills and the ability to engage an audience Proficient in I.T. skills with experience using the entire Microsoft suite A proactive nature and a hard-working, self-motivated mentality and attitude Well-versed in handling confidential and sensitive information Extremely trustworthy. Benefits: Competitive salary 25 days paid holiday, plus usual bank holidays for UK Hybrid working policy 3/4 days in the office and every Wednesday working from home The opportunity to grow and develop your skills in a variety of projects and service areas across the company You will be working out of our offices in Chiswick Park in London, awarded as one of the best places to work in the UK Monthly team gatherings and two annual company-wide social events Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Full time
We are looking for an Executive Assistant reporting to 2 C-Suite Level Executives The company offers hybrid working and a competitive salary! If you are confident, available immediately and eager to provide efficient support then please APPLY! Job Title: Executive Assistant Job Type: 50,000 per annum Company: Events and Tech Industry Salary: 50,000 per annum Hours: Monday to Friday, 9am - 5pm (flexi-work available) Location: Chiswick, London Culture: Friendly, informal but professional. Fast paced and great office environment Responsibilities: Report to the CEO and serve as a trusted advisor and partner to the CEO and their C-suite, with a strategic operational focus Handle diary and priorities management for the CEO Act as the key contact for outsourced consultants and partners Support the CEO and COO in executing board-level decisions, strategic objectives, operational transformation projects, and reporting priorities Act as a proxy/extension of the CEO to expedite the execution of the most critical projects internally and externally Ensure projects and key objectives are appropriately managed and delivered on time, fostering collaboration and engagement from key stakeholders within the business Assist the COO and Financial Controller in preparing regular management information reports and board meeting materials Manage meetings for the board of executives and C-suite, following up on actions after each meeting to ensure items progress toward actionable outcomes Skills and Experience: An exceptional, dedicated, and professional individual with excellent communication skills Team-oriented professional with a passion for supporting both strategic outcomes and operational accountability and improvement Excellent interpersonal skills and experience in building successful relationships with clients, colleagues, and key stakeholders A flexible attitude and willingness to assume various roles depending on the shifting needs of the business and the team Exceptional professional written (English) and numerical skills Excellent presentation skills and the ability to engage an audience Proficient in I.T. skills with experience using the entire Microsoft suite A proactive nature and a hard-working, self-motivated mentality and attitude Well-versed in handling confidential and sensitive information Extremely trustworthy. Benefits: Competitive salary 25 days paid holiday, plus usual bank holidays for UK Hybrid working policy 3/4 days in the office and every Wednesday working from home The opportunity to grow and develop your skills in a variety of projects and service areas across the company You will be working out of our offices in Chiswick Park in London, awarded as one of the best places to work in the UK Monthly team gatherings and two annual company-wide social events Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An exciting opportunity has arisen for a Customer Support Advisor to join our team in Stockport. Do you have a customer-centric mindset, strong communication skills, and an emphatic instinct which allows you to understand the needs of people around you? Do you have a willingness to learn and develop your knowledge and career? Ready to join the largest car company in the world? You may already have retail or hospitality experience or just love looking after customers, but either way, we want to hear from you! Role info: Customer Support Advisor - Handover Support Stockport £22,308 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives Full time, Permanent About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG Group! The Customer Support Advisor role: We are looking for customer enthusiasts to join our busy showroom team to help delight our customers so that they always receive the very best experience when they visit us for a test drive or to collect their new vehicle. This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training, and career development. What your day might look like: + Ensuring that we always provide the highest level of customer care and satisfaction + Planning with the Customer Consultant to ensure that our customers have the best test drive experience + Providing a tailored handover experience for each customer + Educating and inspiring customers by answering their questions + Building rapport and fully understanding the customer s complete requirements for all their mobility needs + Working with colleagues and other teams across the Centre + Providing accurate information at all times for all customers + Training and on-going development with the Award-Winning Toyota Academy What we are looking for: + A full UK driving licence + Eligibility to work in the UK + Flexible to work hours required to carry out the role effectively and travel (to the training sessions) + High standards of verbal and written communication + Good level of general education (At least GCSE English and Maths and ideally A Levels or equivalent qualification) + IT skills, (MS Office 365 including Word, PowerPoint, and Excel) and social media skills What s on Offer: + Employee Car Scheme + A pension that pays + Wellbeing Wednesday + Referrer a Friend Scheme (£300 per referral) + Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. + Fantastic future career opportunities and development + Industry leading training + Great team spirit, charity events and the flexibility to get involved in various fundraising events + Eye care benefits + Support and Mentoring + Employee Assistance + Regular staff incentives + And so much more! Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Apr 29, 2024
Full time
An exciting opportunity has arisen for a Customer Support Advisor to join our team in Stockport. Do you have a customer-centric mindset, strong communication skills, and an emphatic instinct which allows you to understand the needs of people around you? Do you have a willingness to learn and develop your knowledge and career? Ready to join the largest car company in the world? You may already have retail or hospitality experience or just love looking after customers, but either way, we want to hear from you! Role info: Customer Support Advisor - Handover Support Stockport £22,308 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives Full time, Permanent About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG Group! The Customer Support Advisor role: We are looking for customer enthusiasts to join our busy showroom team to help delight our customers so that they always receive the very best experience when they visit us for a test drive or to collect their new vehicle. This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training, and career development. What your day might look like: + Ensuring that we always provide the highest level of customer care and satisfaction + Planning with the Customer Consultant to ensure that our customers have the best test drive experience + Providing a tailored handover experience for each customer + Educating and inspiring customers by answering their questions + Building rapport and fully understanding the customer s complete requirements for all their mobility needs + Working with colleagues and other teams across the Centre + Providing accurate information at all times for all customers + Training and on-going development with the Award-Winning Toyota Academy What we are looking for: + A full UK driving licence + Eligibility to work in the UK + Flexible to work hours required to carry out the role effectively and travel (to the training sessions) + High standards of verbal and written communication + Good level of general education (At least GCSE English and Maths and ideally A Levels or equivalent qualification) + IT skills, (MS Office 365 including Word, PowerPoint, and Excel) and social media skills What s on Offer: + Employee Car Scheme + A pension that pays + Wellbeing Wednesday + Referrer a Friend Scheme (£300 per referral) + Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. + Fantastic future career opportunities and development + Industry leading training + Great team spirit, charity events and the flexibility to get involved in various fundraising events + Eye care benefits + Support and Mentoring + Employee Assistance + Regular staff incentives + And so much more! Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Morson are exclusively partnering with a leading UK focused client who are looking to recruit a Head of HR Shared Services. This role and will be responsible for leading the HRSS / HR Operations team across the UK and will report in to the Chief People Officer. Our client employs over 4,000 people across more than 30 sites in the UK. This role will be officially in Greater Manchester with hybrid working. Typically, this means 2-3 days per week in the office but you will manage your own diary & travel. Core areas of responsibility Lead the HR Shared Services function creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions, including recruitment, on boarding, contracts, pay and people changes etc are delivered in an efficient, timely and accurate way. Liaise with IT to migrate our existing HR systems into a new digital solution without losing data or service. HR Delivery Provide expert/professional advice, support and guidance to senior leaders across the group in relation to employee matters (including ER) acting as the escalation point for the HRSS Team. Oversee the provision of an advisory service on conditions of service & policies for UK based employees. Optimise our metrics-based approach and refine our reporting and analytics initiatives to ensure that our people goals are achieved on time and within budget Liaise regularly with BU HR teams to gather market intelligence and stakeholder feedback, identifying other areas of need to feed into business development activities. Develop a matrix management model and work closely with the BU HR teams to ensure joined up working in a collaborative and complementary way in terms of HRSS and local HR activity. Remodel transactional service delivery through digitally enabling more of the employee lifecycle, removing duplication, unnecessary steps/checks and define respective roles and responsibilities with greater clarity. Ensure our people practices and processes are compliant with data governance and relevant regulatory compliance and audit. Provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development. Develop, implement and review appropriate policies and procedures to comply with legislative requirements and relevant terms and conditions. Work with IT to plan, test and implement Workday system changes and manage and communicate resulting changes to processes Support changes in business structure, e.g. from M&A activity, updating systems and processes to reflect Payroll Proactive management of the payroll team & process, ensure all employees are paid accurately and on time Advise senior leaders on the application of Regulations and guidance on the employment and pay of employees In conjunction with the Payroll Manager develop, implement and review processes to monitor and reduce error rates Oversee changes in legislation, ensuring that pay impacting changes are reflected in related HR processes, and update where necessary Recruitment Provide overall governance on the full range of employee services, ensure effective oversight of routines such as DBS checks, visa checks, any over or under payments Deliver a high quality and cost effective recruitment service to the Group ensuring that all advertising, and overseas appointments are delivered in line with SLA s and with a high level of customer satisfaction. Deliver an effective recruitment service, ensuring contracts are issued on time and accurately Maximise the automation of recruitment administration Capabilities required. Experience of using / overseeing HR system Broad knowledge and understanding of Human Resources management concepts and application, including a detailed knowledge and understanding of the employee lifecycle including ER, reward, payroll, recruitment and HR administration. Can demonstrate strong use of data insight to drive change. High level of literacy and numeracy sufficient to undertake complex letter writing and reports, statistical analysis of performance data and complex calculations Experience of managing a range of HR Transactional Services, with HR systems management experience Experience of transforming and re-engineering expensive or ineffective processes Process mapping experience Detailed knowledge of HR legislation Experience of managing employees in deadline driven environment. Experience of managing the implementation of change. This role is offering a highly competitive base salary & package of between £80,000 - £90,000. For more information, please contact the Search Partner - Craig Saxby at Morson Talent.
Apr 29, 2024
Full time
Morson are exclusively partnering with a leading UK focused client who are looking to recruit a Head of HR Shared Services. This role and will be responsible for leading the HRSS / HR Operations team across the UK and will report in to the Chief People Officer. Our client employs over 4,000 people across more than 30 sites in the UK. This role will be officially in Greater Manchester with hybrid working. Typically, this means 2-3 days per week in the office but you will manage your own diary & travel. Core areas of responsibility Lead the HR Shared Services function creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions, including recruitment, on boarding, contracts, pay and people changes etc are delivered in an efficient, timely and accurate way. Liaise with IT to migrate our existing HR systems into a new digital solution without losing data or service. HR Delivery Provide expert/professional advice, support and guidance to senior leaders across the group in relation to employee matters (including ER) acting as the escalation point for the HRSS Team. Oversee the provision of an advisory service on conditions of service & policies for UK based employees. Optimise our metrics-based approach and refine our reporting and analytics initiatives to ensure that our people goals are achieved on time and within budget Liaise regularly with BU HR teams to gather market intelligence and stakeholder feedback, identifying other areas of need to feed into business development activities. Develop a matrix management model and work closely with the BU HR teams to ensure joined up working in a collaborative and complementary way in terms of HRSS and local HR activity. Remodel transactional service delivery through digitally enabling more of the employee lifecycle, removing duplication, unnecessary steps/checks and define respective roles and responsibilities with greater clarity. Ensure our people practices and processes are compliant with data governance and relevant regulatory compliance and audit. Provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development. Develop, implement and review appropriate policies and procedures to comply with legislative requirements and relevant terms and conditions. Work with IT to plan, test and implement Workday system changes and manage and communicate resulting changes to processes Support changes in business structure, e.g. from M&A activity, updating systems and processes to reflect Payroll Proactive management of the payroll team & process, ensure all employees are paid accurately and on time Advise senior leaders on the application of Regulations and guidance on the employment and pay of employees In conjunction with the Payroll Manager develop, implement and review processes to monitor and reduce error rates Oversee changes in legislation, ensuring that pay impacting changes are reflected in related HR processes, and update where necessary Recruitment Provide overall governance on the full range of employee services, ensure effective oversight of routines such as DBS checks, visa checks, any over or under payments Deliver a high quality and cost effective recruitment service to the Group ensuring that all advertising, and overseas appointments are delivered in line with SLA s and with a high level of customer satisfaction. Deliver an effective recruitment service, ensuring contracts are issued on time and accurately Maximise the automation of recruitment administration Capabilities required. Experience of using / overseeing HR system Broad knowledge and understanding of Human Resources management concepts and application, including a detailed knowledge and understanding of the employee lifecycle including ER, reward, payroll, recruitment and HR administration. Can demonstrate strong use of data insight to drive change. High level of literacy and numeracy sufficient to undertake complex letter writing and reports, statistical analysis of performance data and complex calculations Experience of managing a range of HR Transactional Services, with HR systems management experience Experience of transforming and re-engineering expensive or ineffective processes Process mapping experience Detailed knowledge of HR legislation Experience of managing employees in deadline driven environment. Experience of managing the implementation of change. This role is offering a highly competitive base salary & package of between £80,000 - £90,000. For more information, please contact the Search Partner - Craig Saxby at Morson Talent.
Receptionist / Patient Care Advisor Reports To: Patient Care Advisor Team Leader/Operations Manager Hours: 35 Hours Pay: From £12.05 p/h Staff Group: Administrative & Clerical Overview We are looking for a hardworking, enthusiastic individual to join our team as a Patient Care Advisor. We are a surgery with over 19,000 patients local to Hyde and surrounding areas. 35 hour working week with sociable hours between 08:00-18:30. Free weekends. You should be Previous experience in General Practice is desirable (but not essential). However, if you do have experience, you may find this role easier if you had been in a patient facing role. As you will be working with confidential information, maintaining that at all times is important. And as we work in a diverse community, supporting equality and the rights of patients and colleagues is essential. Computer expertise is a must-have. You will be working with multiple IT systems (EMIS, DocMan, online appointment system) that will be taught on induction. A permanent contract is subject to a successful six-month probationary period The Brooke Surgery We are a large, training practice with over 40 staff. We strongly believe in helping our staff be the best they can be. We will help you grow and support you professionally with in-house teaching and regular feedback. And we will pay for suitable courses to help you develop - with 50% of staff in all departments currently taking part in training courses. Staff welfare is important. We pride ourselves in team building and creating a happy working environment. Job description Day to day, you will be expected to: Communicate with patients and professionals Code clinical information and summarise Workflow optimisation Refer to clinical and non-clinical services Assist with medicines management Work harmoniously with patients and staff Be proactive in fostering a positive working environment Click apply and you will be taken to complete a short series of questions.
Apr 29, 2024
Full time
Receptionist / Patient Care Advisor Reports To: Patient Care Advisor Team Leader/Operations Manager Hours: 35 Hours Pay: From £12.05 p/h Staff Group: Administrative & Clerical Overview We are looking for a hardworking, enthusiastic individual to join our team as a Patient Care Advisor. We are a surgery with over 19,000 patients local to Hyde and surrounding areas. 35 hour working week with sociable hours between 08:00-18:30. Free weekends. You should be Previous experience in General Practice is desirable (but not essential). However, if you do have experience, you may find this role easier if you had been in a patient facing role. As you will be working with confidential information, maintaining that at all times is important. And as we work in a diverse community, supporting equality and the rights of patients and colleagues is essential. Computer expertise is a must-have. You will be working with multiple IT systems (EMIS, DocMan, online appointment system) that will be taught on induction. A permanent contract is subject to a successful six-month probationary period The Brooke Surgery We are a large, training practice with over 40 staff. We strongly believe in helping our staff be the best they can be. We will help you grow and support you professionally with in-house teaching and regular feedback. And we will pay for suitable courses to help you develop - with 50% of staff in all departments currently taking part in training courses. Staff welfare is important. We pride ourselves in team building and creating a happy working environment. Job description Day to day, you will be expected to: Communicate with patients and professionals Code clinical information and summarise Workflow optimisation Refer to clinical and non-clinical services Assist with medicines management Work harmoniously with patients and staff Be proactive in fostering a positive working environment Click apply and you will be taken to complete a short series of questions.
HR Administrator - SHEFFIELD Are you a recent graduate in HR or have similar discipline/experience? Are you looking for a career within a rapidly expanding organisation? Do you have excellent keyboard skills, along with strong knowledge of MS Office? Are you looking for a career move with a company that will reward and recognise your efforts? Do you live in or within commutable distance to Sheffield? If you have answered Yes to the above questions, then this opportunity is for you! It s very rare for a position like this to come on to the market and we are proud to share it with you, on behalf of a global and rapidly expanding company. Only two years ago, the company s UK workforce consisted of 63 people. This has grown to over 215 today, and the business is still expanding at an impressive rate! The position is fully office based, working from prestigious new open plan offices in Sheffield. Candidates must be based in or near Sheffield in order to be considered for this role. The hours: 8am to 4pm or 8.30am to 5pm. The role: You will learn all aspects of HR administration, from managing HR files to supporting the end to end recruitment process, assisting the HR Advisor and Director, and undertaking project based work. With new companies joining the group regularly, there is often a need to streamline systems and support each business with their HR enquiries and issues. The role does require the successful applicant to take control of their workload and to assist the People and Culture team in to achieving goals and objectives throughout the year, and years ahead. The successful candidate will have: HR Degree or similar degree/experience Zero to 12 month's experience working in HR or similar Excellent command of English, both written and verbal Excellent keyboard skills Strong knowledge of MS Office predominantly Outlook, Excel and Word PowerPoint would also be beneficial. Attributes: Keen attention to detail Well organised Creative Confident to speak to people at all levels Result orientated Able to work independently and as part of a team In return there is a very generous salary, with a great benefits package including; 25 days holiday, contributory pension scheme, health care scheme and employee assistance programme. Apply now and we will be in contact with you! The role is ready when you are!
Apr 29, 2024
Full time
HR Administrator - SHEFFIELD Are you a recent graduate in HR or have similar discipline/experience? Are you looking for a career within a rapidly expanding organisation? Do you have excellent keyboard skills, along with strong knowledge of MS Office? Are you looking for a career move with a company that will reward and recognise your efforts? Do you live in or within commutable distance to Sheffield? If you have answered Yes to the above questions, then this opportunity is for you! It s very rare for a position like this to come on to the market and we are proud to share it with you, on behalf of a global and rapidly expanding company. Only two years ago, the company s UK workforce consisted of 63 people. This has grown to over 215 today, and the business is still expanding at an impressive rate! The position is fully office based, working from prestigious new open plan offices in Sheffield. Candidates must be based in or near Sheffield in order to be considered for this role. The hours: 8am to 4pm or 8.30am to 5pm. The role: You will learn all aspects of HR administration, from managing HR files to supporting the end to end recruitment process, assisting the HR Advisor and Director, and undertaking project based work. With new companies joining the group regularly, there is often a need to streamline systems and support each business with their HR enquiries and issues. The role does require the successful applicant to take control of their workload and to assist the People and Culture team in to achieving goals and objectives throughout the year, and years ahead. The successful candidate will have: HR Degree or similar degree/experience Zero to 12 month's experience working in HR or similar Excellent command of English, both written and verbal Excellent keyboard skills Strong knowledge of MS Office predominantly Outlook, Excel and Word PowerPoint would also be beneficial. Attributes: Keen attention to detail Well organised Creative Confident to speak to people at all levels Result orientated Able to work independently and as part of a team In return there is a very generous salary, with a great benefits package including; 25 days holiday, contributory pension scheme, health care scheme and employee assistance programme. Apply now and we will be in contact with you! The role is ready when you are!
Room At The Top Recruitment
Hoddesdon, Hertfordshire
We have an exciting opportunity to work for our busy and well-established client based in Hoddesdon. The successful candidate will report into the Fleet Manager and work within a friendly and dynamic team. This position is a full-time permanent role offering a generous salary of c£30,000 depending in experience. The working hours are 8am 5pm Monday Friday (30 min lunch break). Duties include: Assisting with administration of a growing fleet of 130 vehicles. Adding documents, data and amendments to fleet management software - Fleet Check. Training given. Processing invoices for maintenance & repairs Filing of vehicle documents - V5s, MOTs, service records etc Booking appointments for maintenance and repairs Raising maintenance and repairs purchase orders Process of weekly fleet reports - mileages, safety check etc Workshop administration/service advisor experience useful but not essential Completing individual Vehicle Assessment (IVA) test paperwork and booking appointments DVLA checks for fleet drivers Penalty Charge Notice administration - representing, charging customers etc Answering phone, responding to and processing emails Skills/Experience: Previous Fleet Administration experience Good IT skills including Microsoft Office Sage knowledge useful, but not essential. Excellent communication skills Team player who can work independently Flexible and adaptable Good customer service skills essential
Apr 29, 2024
Full time
We have an exciting opportunity to work for our busy and well-established client based in Hoddesdon. The successful candidate will report into the Fleet Manager and work within a friendly and dynamic team. This position is a full-time permanent role offering a generous salary of c£30,000 depending in experience. The working hours are 8am 5pm Monday Friday (30 min lunch break). Duties include: Assisting with administration of a growing fleet of 130 vehicles. Adding documents, data and amendments to fleet management software - Fleet Check. Training given. Processing invoices for maintenance & repairs Filing of vehicle documents - V5s, MOTs, service records etc Booking appointments for maintenance and repairs Raising maintenance and repairs purchase orders Process of weekly fleet reports - mileages, safety check etc Workshop administration/service advisor experience useful but not essential Completing individual Vehicle Assessment (IVA) test paperwork and booking appointments DVLA checks for fleet drivers Penalty Charge Notice administration - representing, charging customers etc Answering phone, responding to and processing emails Skills/Experience: Previous Fleet Administration experience Good IT skills including Microsoft Office Sage knowledge useful, but not essential. Excellent communication skills Team player who can work independently Flexible and adaptable Good customer service skills essential
Job title: Sales Retail Advisor Pay rate: 12.00 per hour Days: Monday to Friday Hours: 8am until 5pm Location: Avonmouth, BS11 9FB. Challenge-trg Recruitment is currently looking for a Sales Retail Advisor in Avonmouth, BS11 9FB. Your pay rate as a Sales Retail Advisor will be 12.00 per hour - 1 hr unpaid break, 3 hrs in Lieu worked on some Saturdays with flexibility of taking it back. About the role This isn't your standard Retail role as you'll be doing much more than standing behind a checkout! You'll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. This role is for 40 hours per week, Monday to Friday 8am - 5pm. Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service. Key responsibilities include: Delivering outstanding levels of customer service Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of Processing customer transactions and responding to customer enquiries using our bespoke IT software On top of working for the UK's leading integrated health and safety experts, you'll also receive: 12P/H plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days (pro rata for part time) every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards - we're proud to have employees who have worked for us for 40 years The ideal Retail Sales Advisor will be/have: Experience of working face to face with customers, preferably in a retail environment An understanding of what makes a great customer experience Be comfortable making promotional calls to business customers A full UK driving licence An understanding of IT systems to process transactions and respond to customer enquiriesFlexibility to cover colleague shifts (team absence, holidays) About the Company With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection. Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together. Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of backgrounds will only make us stronger. Apply now for an immediate start as a Sales Retail Advisor! Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
Apr 29, 2024
Seasonal
Job title: Sales Retail Advisor Pay rate: 12.00 per hour Days: Monday to Friday Hours: 8am until 5pm Location: Avonmouth, BS11 9FB. Challenge-trg Recruitment is currently looking for a Sales Retail Advisor in Avonmouth, BS11 9FB. Your pay rate as a Sales Retail Advisor will be 12.00 per hour - 1 hr unpaid break, 3 hrs in Lieu worked on some Saturdays with flexibility of taking it back. About the role This isn't your standard Retail role as you'll be doing much more than standing behind a checkout! You'll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. This role is for 40 hours per week, Monday to Friday 8am - 5pm. Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service. Key responsibilities include: Delivering outstanding levels of customer service Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of Processing customer transactions and responding to customer enquiries using our bespoke IT software On top of working for the UK's leading integrated health and safety experts, you'll also receive: 12P/H plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days (pro rata for part time) every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards - we're proud to have employees who have worked for us for 40 years The ideal Retail Sales Advisor will be/have: Experience of working face to face with customers, preferably in a retail environment An understanding of what makes a great customer experience Be comfortable making promotional calls to business customers A full UK driving licence An understanding of IT systems to process transactions and respond to customer enquiriesFlexibility to cover colleague shifts (team absence, holidays) About the Company With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection. Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together. Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of backgrounds will only make us stronger. Apply now for an immediate start as a Sales Retail Advisor! Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
SF Recruitment are currently recruiting for a Customer Service Advisor to work for a fantastic client of ours based in Hucknall. Due to a busy period approaching, our client is looking to bring on a Customer Service professional to join their team for 6 months with the possibility to go permanent. The working days are Monday to Friday 9-5, although you must also be open to working Saturday and Sundays on alternative shift patterns in the future. Our client is looking for a customer service professionals who has previous experience working in a fast-paced customer service environment. A successful candidate will be the main point of contact for customers who wish to place an order or have a complaint/comment about the service or products provided by our client. You will need to establish an efficient, friendly, helpful and welcoming approach with every caller providing them with a memorable level of service, which promotes customer loyalty and recommendation. Main duties will include - Creating a positive first impression and attitude by taking orders in a friendly and efficient manner - Completing every order thoroughly so that orders can be processed efficiently and be delivered correctly within agreed time scales - Manage customer complaints and queries received and delegate as necessary ensuring that they are responded in a manner to express appropriate understanding - Create a positive first impression and attitude, speak with a smile and use a friendly tone - Respond to email enquiries. - Provide a polite, fast, and accurate response to incoming telephone calls particularly in busy periods. - Helping every customer that requires assistance no matter what the query, including web order assistance. - Assist with general office admin as required. - Downloading and editing incoming orders. - Assist with incoming online chat. Our client requires immediately available people who can commit to a straight start. You must have had previous customer service experience and will need to have a good telephone manner. Our client needs candidates who are hardworking, motivated and must have a genuine interest in customer service and enjoys going above and beyond to ensure customer satisfaction. If you think you have the relevant experience and are immediately available, please apply today with your updated CV.
Apr 29, 2024
Seasonal
SF Recruitment are currently recruiting for a Customer Service Advisor to work for a fantastic client of ours based in Hucknall. Due to a busy period approaching, our client is looking to bring on a Customer Service professional to join their team for 6 months with the possibility to go permanent. The working days are Monday to Friday 9-5, although you must also be open to working Saturday and Sundays on alternative shift patterns in the future. Our client is looking for a customer service professionals who has previous experience working in a fast-paced customer service environment. A successful candidate will be the main point of contact for customers who wish to place an order or have a complaint/comment about the service or products provided by our client. You will need to establish an efficient, friendly, helpful and welcoming approach with every caller providing them with a memorable level of service, which promotes customer loyalty and recommendation. Main duties will include - Creating a positive first impression and attitude by taking orders in a friendly and efficient manner - Completing every order thoroughly so that orders can be processed efficiently and be delivered correctly within agreed time scales - Manage customer complaints and queries received and delegate as necessary ensuring that they are responded in a manner to express appropriate understanding - Create a positive first impression and attitude, speak with a smile and use a friendly tone - Respond to email enquiries. - Provide a polite, fast, and accurate response to incoming telephone calls particularly in busy periods. - Helping every customer that requires assistance no matter what the query, including web order assistance. - Assist with general office admin as required. - Downloading and editing incoming orders. - Assist with incoming online chat. Our client requires immediately available people who can commit to a straight start. You must have had previous customer service experience and will need to have a good telephone manner. Our client needs candidates who are hardworking, motivated and must have a genuine interest in customer service and enjoys going above and beyond to ensure customer satisfaction. If you think you have the relevant experience and are immediately available, please apply today with your updated CV.
Working with one of the UK's leading social housing providers we have an exciting opportunity for an experienced Customer Service Advisor / Customer Care Coordinator. Working in our clients new build housing team, you'll work with residents and build partners alike, though the standard 1 year defect period, to provide assistance in managing the defect process across the development programme. It's a fantastic environment with some brilliant perks! Looking for flexibility & the ability to work from home a day a week? How about 2 days a week? Every week! (sometimes it can even get to 3!) With the remaining 2 days per week, working alongside the small and close-knit team, in the regional office in Warrington. Hours are somewhat flexible too. 37 hours a week. Typically from 0830 to 1630 but with some considerable flexibility, so long as the department is running smoothly and targets are being hit! The role will typically involve the logging, monitoring and general management of the standard 12 month defect period, engaging with external delivery partners (contractors & house builders) to build & maintain relationships which ensure the defect period is as smooth as possible for both the company & the resident. You'll be liaising around & confirming appointments with residents and contractors, following diagnosis of defects. You'll (ideally) be experienced in new build housing or the wider construction industry, from an After-Care / Customer-Care perspective, preferably with experience of working for a house builder or contractor, in a busy After-Care team, liaising with customers & new home owners in the process outlined above. For more information, contact Kris Convery phone number removed or find me on LinkedIn. I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone. INDC
Apr 29, 2024
Full time
Working with one of the UK's leading social housing providers we have an exciting opportunity for an experienced Customer Service Advisor / Customer Care Coordinator. Working in our clients new build housing team, you'll work with residents and build partners alike, though the standard 1 year defect period, to provide assistance in managing the defect process across the development programme. It's a fantastic environment with some brilliant perks! Looking for flexibility & the ability to work from home a day a week? How about 2 days a week? Every week! (sometimes it can even get to 3!) With the remaining 2 days per week, working alongside the small and close-knit team, in the regional office in Warrington. Hours are somewhat flexible too. 37 hours a week. Typically from 0830 to 1630 but with some considerable flexibility, so long as the department is running smoothly and targets are being hit! The role will typically involve the logging, monitoring and general management of the standard 12 month defect period, engaging with external delivery partners (contractors & house builders) to build & maintain relationships which ensure the defect period is as smooth as possible for both the company & the resident. You'll be liaising around & confirming appointments with residents and contractors, following diagnosis of defects. You'll (ideally) be experienced in new build housing or the wider construction industry, from an After-Care / Customer-Care perspective, preferably with experience of working for a house builder or contractor, in a busy After-Care team, liaising with customers & new home owners in the process outlined above. For more information, contact Kris Convery phone number removed or find me on LinkedIn. I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone. INDC
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 29, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Our client, based in the Chesham area are looking to add a Admin/ Customer Service Advisor due to growth within the business. Responsibilities will include: " Build sustainable relationships and trust with customers and the external sales team through open and interactive communication " Manage incoming phone calls " Meet personal/customer service team KPI s and targets " Handle customer complaints, providing appropriate solutions and alternatives " Raise quotations when requested " Identify and assess customers needs to achieve satisfaction " Requirements and skills: " 2-3 years of experience working in a busy office environment " Strong phone mannerisms " Outstanding communication skills " A strong team player " Flexible and keen to learn " Good knowledge of how to use Microsoft Office Benefits: " Base salary 28,000 per annum " Company pension " 5% bonus opportunity per quarter based on hitting sales target (therefore opportunity to earn 20% bonus in a year) " 25 days holiday per year + statuary holidays " Car parking provided " Office based Mon-Fri 9am- 5pm Apply now
Apr 29, 2024
Full time
Our client, based in the Chesham area are looking to add a Admin/ Customer Service Advisor due to growth within the business. Responsibilities will include: " Build sustainable relationships and trust with customers and the external sales team through open and interactive communication " Manage incoming phone calls " Meet personal/customer service team KPI s and targets " Handle customer complaints, providing appropriate solutions and alternatives " Raise quotations when requested " Identify and assess customers needs to achieve satisfaction " Requirements and skills: " 2-3 years of experience working in a busy office environment " Strong phone mannerisms " Outstanding communication skills " A strong team player " Flexible and keen to learn " Good knowledge of how to use Microsoft Office Benefits: " Base salary 28,000 per annum " Company pension " 5% bonus opportunity per quarter based on hitting sales target (therefore opportunity to earn 20% bonus in a year) " 25 days holiday per year + statuary holidays " Car parking provided " Office based Mon-Fri 9am- 5pm Apply now
Talk Staff Group Limited
Loughborough, Leicestershire
We are currently looking to recruit a Customer Service Advisor for our fast growing client in Loughborough, who offer sustainability, inclusivity, and diversity. The main purpose of the role is to be the first point of contact to provide excellent customer service. As part of the Maintenance Controller role, you ll require: Proven customer service experience Competent with the use of MS Office Hold excellent time management skills and attention to detail Ability to work under pressure The ideal candidate will have previous experience of working within customer service/customer care and possess excellent administration skills. You will be an excellent communicator with a professional telephone manner. Having experience within the automotive industry would be advantageous. You will also have the ability to prioritise your workload and keep to strict deadlines Reporting to the Reactive Maintenance Supervisor, you ll also be: Providing exceptional customer service to customers Taking inbound calls Making outbound calls Answering and resolving incoming queries via phone and email Ensuring any customer queries are responded to in line with business requirements Escalating any customer queries to the relevant team supervisor as required Recording day to day conversations Liaising with different departments as required Salary & Working Hours £25000 per annum Monday to Friday 8.30am 5.30pm Pension scheme Free onsite parking Wellness programme 25 days holiday plus bank holidays Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
Apr 29, 2024
Full time
We are currently looking to recruit a Customer Service Advisor for our fast growing client in Loughborough, who offer sustainability, inclusivity, and diversity. The main purpose of the role is to be the first point of contact to provide excellent customer service. As part of the Maintenance Controller role, you ll require: Proven customer service experience Competent with the use of MS Office Hold excellent time management skills and attention to detail Ability to work under pressure The ideal candidate will have previous experience of working within customer service/customer care and possess excellent administration skills. You will be an excellent communicator with a professional telephone manner. Having experience within the automotive industry would be advantageous. You will also have the ability to prioritise your workload and keep to strict deadlines Reporting to the Reactive Maintenance Supervisor, you ll also be: Providing exceptional customer service to customers Taking inbound calls Making outbound calls Answering and resolving incoming queries via phone and email Ensuring any customer queries are responded to in line with business requirements Escalating any customer queries to the relevant team supervisor as required Recording day to day conversations Liaising with different departments as required Salary & Working Hours £25000 per annum Monday to Friday 8.30am 5.30pm Pension scheme Free onsite parking Wellness programme 25 days holiday plus bank holidays Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment agency in relation to this vacancy. See our website for more details and jobs available - (url removed)
We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide) Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptabil click apply for full job details
Apr 29, 2024
Full time
We have an exciting opportunity for a an experienced Independent Domestic Violence Advisor (IDVA) to join our team working collaboratively with Lancashire Constabulary to proactively engage with high risk victims of domestic abuse (Operation Provide) Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptabil click apply for full job details