Job Title: Scheduling Governance & Assurance Manager Location: Warton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: 61,110 + depending on experience What you'll be doing: Accountable for assuring operational excellence relating to all aspects of the Schedule & Change Control elements of the Project Control System for the FCAS Line of Business across internal and external stakeholders. Internal and External Stakeholder Management - customer facing and interaction with International Stakeholders Support, Training, and Guidance - identifying training requirements for junior and senior team members, recognising capability needs and areas for improvement Internal and External Issue Resolution - active problem solving of issues affecting the quality of project control service Process Documentation Generation and Continuous Improvement - facilitating operational excellence via consistent review and creation of supporting documentation Conducting Assurance Assessments and Driving Quality Improvements - providing SME support to team, contributing to continuous improvement Your skills and experiences: Experience with Stakeholder Management & Issue Resolution, having good communication skills and experience influencing stakeholders and decisions Proven Experience in Project Control Extensive Knowledge of Process, Toolset, and Training relating to Schedule & Change Control Knowledge of Alternative Methodologies (e.g. Agile, Critical Chain Project Management) (desirable) APM Qualification or Similar Preferred (desirable) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Project Control team: The successful candidate, will be joining a dynamic, enthusiastic and innovative team, working on an exciting global contract (GCAP) which is the future of military aviation. We put a lot of focus on development, and there is expectation for national and international travel within the role. This is an exciting opportunity to influence the design and development of the FCAS Project Control System, leading on the governance, assurance, and capability associated with the operation of the scheduling and change control elements of the solution, engaging with programmes and projects within the FCAS portfolio to understand requirements internal to the FCAS LoB, how the solution needs to interact with national partners and the future international joint venture, whilst ensuring compliance with the Air Sector Functional Strategy. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 29th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 26, 2024
Full time
Job Title: Scheduling Governance & Assurance Manager Location: Warton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: 61,110 + depending on experience What you'll be doing: Accountable for assuring operational excellence relating to all aspects of the Schedule & Change Control elements of the Project Control System for the FCAS Line of Business across internal and external stakeholders. Internal and External Stakeholder Management - customer facing and interaction with International Stakeholders Support, Training, and Guidance - identifying training requirements for junior and senior team members, recognising capability needs and areas for improvement Internal and External Issue Resolution - active problem solving of issues affecting the quality of project control service Process Documentation Generation and Continuous Improvement - facilitating operational excellence via consistent review and creation of supporting documentation Conducting Assurance Assessments and Driving Quality Improvements - providing SME support to team, contributing to continuous improvement Your skills and experiences: Experience with Stakeholder Management & Issue Resolution, having good communication skills and experience influencing stakeholders and decisions Proven Experience in Project Control Extensive Knowledge of Process, Toolset, and Training relating to Schedule & Change Control Knowledge of Alternative Methodologies (e.g. Agile, Critical Chain Project Management) (desirable) APM Qualification or Similar Preferred (desirable) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Project Control team: The successful candidate, will be joining a dynamic, enthusiastic and innovative team, working on an exciting global contract (GCAP) which is the future of military aviation. We put a lot of focus on development, and there is expectation for national and international travel within the role. This is an exciting opportunity to influence the design and development of the FCAS Project Control System, leading on the governance, assurance, and capability associated with the operation of the scheduling and change control elements of the solution, engaging with programmes and projects within the FCAS portfolio to understand requirements internal to the FCAS LoB, how the solution needs to interact with national partners and the future international joint venture, whilst ensuring compliance with the Air Sector Functional Strategy. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 29th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Atlas Recruitment Group Limited
Preston, Lancashire
Export Control Manager 61k Warton, Preston - hybrid working Permanent position My client is a Global leading Aerospace and Defence organisation. Recruiting for an Export Control Manager with the responsibility to lead the international programmes within the business. Responsibilities: Being the lead person for the International programmes within the business, understanding key programme deliverables and export licensing requirements Provide day-to-day SME advice and guidance on export control related queries, regulatory and procedural requirements Understanding export control and licensing challenges, establishing the facts and putting in place solutions that enables timely delivery and protects future business including implementation and management of Export Control and Licensing Plans Growing and sustaining productive relationships with the internal and external stakeholder supporting and leading engagements Supporting corporate/internal and external audits, including closure of actions where appropriate Be the subject matter expert in leading the knowledge and understanding of key export control regimes and feeding this to the wider business and ensuring compliance with day-to-day business activities Develop and implement export control processes and procedures to ensure compliance with export control regulations Provide support to business teams, ensuring export control requirements are considered and embedded within future IT toolsets, collaboration environments and enterprise resource planning systems used by the business Required experience: Experience of working in UK and International Export Control regulatory environments Analytical skills with attention to detail and the ability to interpret complex regulations Current Knowledge on International Export Control laws and regulations Team Leading and people management experience If you are interested in this Export Control Manager role, please 'APPLY' and submit your CV for immediate consideration.
Apr 26, 2024
Full time
Export Control Manager 61k Warton, Preston - hybrid working Permanent position My client is a Global leading Aerospace and Defence organisation. Recruiting for an Export Control Manager with the responsibility to lead the international programmes within the business. Responsibilities: Being the lead person for the International programmes within the business, understanding key programme deliverables and export licensing requirements Provide day-to-day SME advice and guidance on export control related queries, regulatory and procedural requirements Understanding export control and licensing challenges, establishing the facts and putting in place solutions that enables timely delivery and protects future business including implementation and management of Export Control and Licensing Plans Growing and sustaining productive relationships with the internal and external stakeholder supporting and leading engagements Supporting corporate/internal and external audits, including closure of actions where appropriate Be the subject matter expert in leading the knowledge and understanding of key export control regimes and feeding this to the wider business and ensuring compliance with day-to-day business activities Develop and implement export control processes and procedures to ensure compliance with export control regulations Provide support to business teams, ensuring export control requirements are considered and embedded within future IT toolsets, collaboration environments and enterprise resource planning systems used by the business Required experience: Experience of working in UK and International Export Control regulatory environments Analytical skills with attention to detail and the ability to interpret complex regulations Current Knowledge on International Export Control laws and regulations Team Leading and people management experience If you are interested in this Export Control Manager role, please 'APPLY' and submit your CV for immediate consideration.
Travail Employment Group
Loughborough, Leicestershire
Logistics Manager, Permanent, £28000 - £32000 per annum, 28 days leave, pension, parking Our client is looking for a highly experienced Logistics Manager who specialises in imports and exports specifically around USA, Poland, and Germany. The Logistic Manager will collaborate with both the sales team and accounts department to ensure supplies are delivered to customers promptly click apply for full job details
Apr 26, 2024
Full time
Logistics Manager, Permanent, £28000 - £32000 per annum, 28 days leave, pension, parking Our client is looking for a highly experienced Logistics Manager who specialises in imports and exports specifically around USA, Poland, and Germany. The Logistic Manager will collaborate with both the sales team and accounts department to ensure supplies are delivered to customers promptly click apply for full job details
Contract length: 6 months Location: London (3 days in the office, 2 days from home) Operations Manager leads all aspects of Media Operations and Ad Technology to identify improvements, troubleshoot problems, address inefficiencies, leverage data and build audiences. You have the ability to drive innovative thinking to enable business growth and efficient conversions across our digital ecosystem. You will have direct hands on ownership of tools as well as work cross-functionally across Media, Creative, Product and Technology. The position's most critical duties and functions: General Ad Operations and Ad Technology (Adobe AAM, Target, Analytics, Doubleclick, DS3, Kochava, Branch I/O, etc.) Primary lead for Adobe DTM ad tagging in Javascript for the U.S. marketplace (All digital) to track conversions, optimize campaigns and boost return on investment Understanding concepts of programmatic media, ad serving, ad serving platforms, ad trafficking process, attribution models based on impression, click, IDFA, ADID, etc., basic data security policies/strategies, privacy regulations (such as CCPA, CPRA, GDPR, and etc.), network sniffing tools like Charles proxy, and understanding of network payloads. Understanding of advertising identity space technologies such as Google customer match, Ramp ID, Trade Desk UUID 2.0, and others, and device identifiers such as IDFA, IDFV, ADID, etc, and knowledge on ATT and SKAd network integrations and reporting. Manage MMP day to day operations such as partner configurations, postback setup, tracker creation and QA, traffic verification, data exports, etc. Understanding of cookie less advertising and cookie consent concepts Understanding of user access management, SSO implementation, LDAP groups, access tokens etc. Manage audience creation/management, server to server and API connections such as CAPI, and offline events sharing. Analyze and troubleshoot technical issues with ad placement trafficking, campaign delivery, 3rd party reporting discrepancies, site ad tags and creative user flow testing DMP tech setup, infrastructure, cross-device targeting/reporting, CDP Management of Data Onboarders Site troubleshooting SQL, ETL, knowledge on data transfer via S3, and SFTP Deeplinking and DCO concepts Develop and oversee quality assurance process to act as main point of contact cross functionally / cross agency to ensure website tags are correctly generating relevant traffic and recording conversions accurately within overall plan Manage relationship with external media vendors and other partners in the media ops and ad tech space (i.e. agency, attribution partners, etc) Ability to understand and transform business requirements into actionable tech/product requirements for feature developments Skills and Qualifications: Tag management solutions such as Adobe Launch, Google Tag Manager, or Telium implementing conversion tags Privacy Policies and implementation/management of Cookie Consent Manager Audience Management platforms such as DMP and Data On-boarders Mobile Measurement Partners such as Kochava/Appsflyer/Singular/Branch Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Apr 26, 2024
Full time
Contract length: 6 months Location: London (3 days in the office, 2 days from home) Operations Manager leads all aspects of Media Operations and Ad Technology to identify improvements, troubleshoot problems, address inefficiencies, leverage data and build audiences. You have the ability to drive innovative thinking to enable business growth and efficient conversions across our digital ecosystem. You will have direct hands on ownership of tools as well as work cross-functionally across Media, Creative, Product and Technology. The position's most critical duties and functions: General Ad Operations and Ad Technology (Adobe AAM, Target, Analytics, Doubleclick, DS3, Kochava, Branch I/O, etc.) Primary lead for Adobe DTM ad tagging in Javascript for the U.S. marketplace (All digital) to track conversions, optimize campaigns and boost return on investment Understanding concepts of programmatic media, ad serving, ad serving platforms, ad trafficking process, attribution models based on impression, click, IDFA, ADID, etc., basic data security policies/strategies, privacy regulations (such as CCPA, CPRA, GDPR, and etc.), network sniffing tools like Charles proxy, and understanding of network payloads. Understanding of advertising identity space technologies such as Google customer match, Ramp ID, Trade Desk UUID 2.0, and others, and device identifiers such as IDFA, IDFV, ADID, etc, and knowledge on ATT and SKAd network integrations and reporting. Manage MMP day to day operations such as partner configurations, postback setup, tracker creation and QA, traffic verification, data exports, etc. Understanding of cookie less advertising and cookie consent concepts Understanding of user access management, SSO implementation, LDAP groups, access tokens etc. Manage audience creation/management, server to server and API connections such as CAPI, and offline events sharing. Analyze and troubleshoot technical issues with ad placement trafficking, campaign delivery, 3rd party reporting discrepancies, site ad tags and creative user flow testing DMP tech setup, infrastructure, cross-device targeting/reporting, CDP Management of Data Onboarders Site troubleshooting SQL, ETL, knowledge on data transfer via S3, and SFTP Deeplinking and DCO concepts Develop and oversee quality assurance process to act as main point of contact cross functionally / cross agency to ensure website tags are correctly generating relevant traffic and recording conversions accurately within overall plan Manage relationship with external media vendors and other partners in the media ops and ad tech space (i.e. agency, attribution partners, etc) Ability to understand and transform business requirements into actionable tech/product requirements for feature developments Skills and Qualifications: Tag management solutions such as Adobe Launch, Google Tag Manager, or Telium implementing conversion tags Privacy Policies and implementation/management of Cookie Consent Manager Audience Management platforms such as DMP and Data On-boarders Mobile Measurement Partners such as Kochava/Appsflyer/Singular/Branch Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Part time Sales Administrator £15.18 per hour Minimum of 24 hours per week but will consider more hours for the right candidate. The site is open between 8am - 5pm Monday to Thursday and 8am - 12 midday on a Friday. So we are hoping to find a part time person who can work 24 hours or more during these times. 26 days holiday + BH (Prorata), company profit related bonus, Private Medical (after qualifying period), Amazing pension scheme and death in service x 4 annual salary. Job Overview: We are seeking a proactive and detail-oriented Administration Assistant to join our Sales Department. Reporting to the Sales Administration Manager, you will play a crucial role in supporting our sales team by handling various administrative tasks efficiently. Responsibilities: Coordinate booking of couriers and other transport services for spare parts. Liaise with courier/transport companies to resolve any issues arising during transit. Prepare necessary invoices and handle invoicing procedures. Obtain required export documents and ensure compliance with export procedures. Check supplier invoices and initiate credit requests for any discrepancies. Support the sales administration team with tasks such as processing sales orders, machine invoicing, verifying serial number data, and managing warranty and service information. Perform general office duties to ensure smooth operations of the sales department. Requirements: Ability to multitask and effectively manage various administration tasks. High level of attention to detail and accuracy in data entry. Capacity to work efficiently in a fast-paced sales office environment. Strong team player with a sales-oriented mindset and willingness to achieve targets. Enthusiastic attitude towards taking on new challenges and learning opportunities. Proficient in Microsoft Word and Excel. Excellent verbal communication skills. Desirable Skills: Familiarity with MRP or similar ERP software. Knowledge of export procedures and documentation would be advantageous. INDH
Apr 26, 2024
Full time
Part time Sales Administrator £15.18 per hour Minimum of 24 hours per week but will consider more hours for the right candidate. The site is open between 8am - 5pm Monday to Thursday and 8am - 12 midday on a Friday. So we are hoping to find a part time person who can work 24 hours or more during these times. 26 days holiday + BH (Prorata), company profit related bonus, Private Medical (after qualifying period), Amazing pension scheme and death in service x 4 annual salary. Job Overview: We are seeking a proactive and detail-oriented Administration Assistant to join our Sales Department. Reporting to the Sales Administration Manager, you will play a crucial role in supporting our sales team by handling various administrative tasks efficiently. Responsibilities: Coordinate booking of couriers and other transport services for spare parts. Liaise with courier/transport companies to resolve any issues arising during transit. Prepare necessary invoices and handle invoicing procedures. Obtain required export documents and ensure compliance with export procedures. Check supplier invoices and initiate credit requests for any discrepancies. Support the sales administration team with tasks such as processing sales orders, machine invoicing, verifying serial number data, and managing warranty and service information. Perform general office duties to ensure smooth operations of the sales department. Requirements: Ability to multitask and effectively manage various administration tasks. High level of attention to detail and accuracy in data entry. Capacity to work efficiently in a fast-paced sales office environment. Strong team player with a sales-oriented mindset and willingness to achieve targets. Enthusiastic attitude towards taking on new challenges and learning opportunities. Proficient in Microsoft Word and Excel. Excellent verbal communication skills. Desirable Skills: Familiarity with MRP or similar ERP software. Knowledge of export procedures and documentation would be advantageous. INDH
Sales Administrator - Chandlers Ford - 26,000- 27,000 - on site full time Monday to Friday We are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role. The Sales Administrator duties include: Assisting Managers to produce quotes and supply customers with information via email Following up quotations and processing customer orders, and then place them with suppliers Update and open client accounts with head office and suppliers Process invoices and chase for payments and retention fees Collate and provide relevant paperwork for main contractors such as company policies and certification Use accounting system to produce invoices, monitor project costings and manage stock Arrange and track shipments globally Book travel arrangements, hotels and hire vehicles Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions Compile and monitor weekly sales reports as well as month end reports Skills and Experience Experience working in a sales administration role, with the ability to work under your own direction to manage your time and prioritise workload and tasks Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills Proficient in Microsoft Office Suite Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 26, 2024
Full time
Sales Administrator - Chandlers Ford - 26,000- 27,000 - on site full time Monday to Friday We are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role. The Sales Administrator duties include: Assisting Managers to produce quotes and supply customers with information via email Following up quotations and processing customer orders, and then place them with suppliers Update and open client accounts with head office and suppliers Process invoices and chase for payments and retention fees Collate and provide relevant paperwork for main contractors such as company policies and certification Use accounting system to produce invoices, monitor project costings and manage stock Arrange and track shipments globally Book travel arrangements, hotels and hire vehicles Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions Compile and monitor weekly sales reports as well as month end reports Skills and Experience Experience working in a sales administration role, with the ability to work under your own direction to manage your time and prioritise workload and tasks Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills Proficient in Microsoft Office Suite Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Do you have what it takes to work in a fast-paced high performing team? You will be responsible for providing assistance in the administration of all aspects of depot activities and oversee all facets of weighbridge operations when needed. This involves recording all materials in and out of the site and data entry. Working in our Manchester site, our successful new team member will be part of a team working under the supervision of a knowledgeable and Site Manager. Sims Ltd is a global company working to create a world without waste to preserve our planet, with offices and sites in the USA, Australia, Europe and the UK. As part of our core values, Sims offers an inclusive and dynamic environment and we welcome people from a variety of different backgrounds. Key Responsibilities Provide general administration support to the site manager Recording of site absence, holidays and ingoing and outgoing post activities Deal with incoming telephone enquiries in a friendly and professional manner Ensure the Company s weighbridge procedures are adhered to at all times Control site purchase order systems Co-ordinate with yard personnel to ensure the correct processing of all loads Liaison with customers, lorry drivers, contractors and any other visitors to the company who may call at the weighbridge Ensure compliance by all staff, contractors and visitors to the site with the Company Health and Safety Policy Control purchases of consumables PPE, stationary and office maintenance Ensure site accounting records are kept accurate and up to date, Ensure that reporting requirements for the Head Office Accounts Department are met Control and develop systems for dealing with export and sales documentation Identify daily issues with materials codes, identify ticket/pricing issues understand cause and effect on margin and sales if materials posted incorrectly and priced incorrectly, communicate all issues with NF Manager and UK Central where required. Demonstrate personal responsibility for all Safety, Health, Environment, Community, and Sustainability (SHECS) policies, procedures, and initiatives Support diversity and inclusion, positive employee relations, and teamwork Support measures designed to effectively manage costs and adherence to budgetary requirements Comply with all Company policies, procedures, and initiatives relevant to job Key Skills/Competencies Exceptional organisational skills High level of attention to detail and accuracy Excellent interpersonal skills Self-motivated, flexible and adaptable Integrity and confidentiality Strong written and verbal communication skills Good problem solving skills and the ability to stay calm under pressure The ability to manage a varied workload Reliable and able to deal with confidential information Ability to stay calm under pressure Qualifications Strong IT skills (MS Word, Excel etc.) and the ability to learn new processes Good numeracy and literacy skills essential Basic knowledge of Health & Safety legislation
Apr 26, 2024
Full time
Do you have what it takes to work in a fast-paced high performing team? You will be responsible for providing assistance in the administration of all aspects of depot activities and oversee all facets of weighbridge operations when needed. This involves recording all materials in and out of the site and data entry. Working in our Manchester site, our successful new team member will be part of a team working under the supervision of a knowledgeable and Site Manager. Sims Ltd is a global company working to create a world without waste to preserve our planet, with offices and sites in the USA, Australia, Europe and the UK. As part of our core values, Sims offers an inclusive and dynamic environment and we welcome people from a variety of different backgrounds. Key Responsibilities Provide general administration support to the site manager Recording of site absence, holidays and ingoing and outgoing post activities Deal with incoming telephone enquiries in a friendly and professional manner Ensure the Company s weighbridge procedures are adhered to at all times Control site purchase order systems Co-ordinate with yard personnel to ensure the correct processing of all loads Liaison with customers, lorry drivers, contractors and any other visitors to the company who may call at the weighbridge Ensure compliance by all staff, contractors and visitors to the site with the Company Health and Safety Policy Control purchases of consumables PPE, stationary and office maintenance Ensure site accounting records are kept accurate and up to date, Ensure that reporting requirements for the Head Office Accounts Department are met Control and develop systems for dealing with export and sales documentation Identify daily issues with materials codes, identify ticket/pricing issues understand cause and effect on margin and sales if materials posted incorrectly and priced incorrectly, communicate all issues with NF Manager and UK Central where required. Demonstrate personal responsibility for all Safety, Health, Environment, Community, and Sustainability (SHECS) policies, procedures, and initiatives Support diversity and inclusion, positive employee relations, and teamwork Support measures designed to effectively manage costs and adherence to budgetary requirements Comply with all Company policies, procedures, and initiatives relevant to job Key Skills/Competencies Exceptional organisational skills High level of attention to detail and accuracy Excellent interpersonal skills Self-motivated, flexible and adaptable Integrity and confidentiality Strong written and verbal communication skills Good problem solving skills and the ability to stay calm under pressure The ability to manage a varied workload Reliable and able to deal with confidential information Ability to stay calm under pressure Qualifications Strong IT skills (MS Word, Excel etc.) and the ability to learn new processes Good numeracy and literacy skills essential Basic knowledge of Health & Safety legislation
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
Apr 26, 2024
Full time
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
Administration Assistant Permanent Surrey Competitive + Benefits This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis: Key Responsibilities To receive telephone and in-person enquiries and redirect them as appropriate. To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc. To produce contracts, programs, reports, reviews, and any other relevant computer-based administration. To update animal records of vet treatments, physio, farrier, saddler etc and associated costs. To produce minutes of meetings. To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department. To order, record and distribute Stables equipment. To establish and maintain an inventory of all Stables equipment. To reconcile petty cash on a regular basis. To request and keep a record of routine/non-routine facility maintenance. To record specific jobs for maintenance staff. To scan and forward documentation (passports, export paperwork, livery contracts etc.) To book vehicle MOTs, servicing and repairs. To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.) To maintain a tidy and organised office. To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager. To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company. To work professionally within a large team ensuring Client safety and animal welfare is paramount. To escalate any issues involving the Client, colleagues, or animals to the Stables Manager. To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality To always provide a highly customer focused service to the Client. To exemplify very high standards in conduct and appearance. To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments). To comply with all UKME Policies and Procedures. Any other duties as and when required. Knowledge/Experience/Skills/Abilities Previous office administration experience Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet Strong numerical skills Personal Attributes Flexible and professional approach to work Able to communicate clearly and respectfully with a variety of people Maintain a high standard of personal appearance Strong time management, organisation and planning skills High level of written and verbal communication skills An interest in animals APPLY NOW
Apr 26, 2024
Full time
Administration Assistant Permanent Surrey Competitive + Benefits This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis: Key Responsibilities To receive telephone and in-person enquiries and redirect them as appropriate. To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc. To produce contracts, programs, reports, reviews, and any other relevant computer-based administration. To update animal records of vet treatments, physio, farrier, saddler etc and associated costs. To produce minutes of meetings. To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department. To order, record and distribute Stables equipment. To establish and maintain an inventory of all Stables equipment. To reconcile petty cash on a regular basis. To request and keep a record of routine/non-routine facility maintenance. To record specific jobs for maintenance staff. To scan and forward documentation (passports, export paperwork, livery contracts etc.) To book vehicle MOTs, servicing and repairs. To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.) To maintain a tidy and organised office. To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager. To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company. To work professionally within a large team ensuring Client safety and animal welfare is paramount. To escalate any issues involving the Client, colleagues, or animals to the Stables Manager. To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality To always provide a highly customer focused service to the Client. To exemplify very high standards in conduct and appearance. To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments). To comply with all UKME Policies and Procedures. Any other duties as and when required. Knowledge/Experience/Skills/Abilities Previous office administration experience Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet Strong numerical skills Personal Attributes Flexible and professional approach to work Able to communicate clearly and respectfully with a variety of people Maintain a high standard of personal appearance Strong time management, organisation and planning skills High level of written and verbal communication skills An interest in animals APPLY NOW
Sales Assistant - Manufacturing Industry Our client, a leading manufacturing company based in Doncaster, is seeking a dynamic and customer-oriented Sales Assistant to join their team. As a Sales Assistant, you will play a pivotal role in ensuring high service and satisfaction for our client's national and international customers. Key Responsibilities: Be the first point of contact for customers, establishing positive relationships. Manage sales orders on the Nav system and correspond with customers to confirm actions taken. Invoice customers and follow up on outstanding invoices. Complete necessary paperwork related to customer orders. Communicate with customers regarding product deliveries and collections. Maintain an updated customer database Escalate relevant customer information and issues to the Sales Managers. Keep the Sales Manager updated with weekly reports on agreed KPIs. Arrange samples to be sent to customers. Handle customer claims and coordinate with the Sales Manager for resolution. Interface with different departments such as production, quality, and logistics. The ideal candidate will have: Good knowledge of the FMCG/manufacturing industry. Familiarity with export and foreign trade procedures. Sales, customer service, or export service experience. Strong IT skills, particularly in Microsoft Excel and Word. Excellent verbal and written communication skills. Our client offer a competitive salary, 25 days holiday + bank holidays, company pension scheme, along with the opportunity for personal and professional growth! This is a fantastic opportunity to excel in a dynamic and customer-focused environment. If you are enthusiastic, detail-oriented, and thrive in a fast-paced setting, we want to hear from you! Don't miss out - apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2024
Full time
Sales Assistant - Manufacturing Industry Our client, a leading manufacturing company based in Doncaster, is seeking a dynamic and customer-oriented Sales Assistant to join their team. As a Sales Assistant, you will play a pivotal role in ensuring high service and satisfaction for our client's national and international customers. Key Responsibilities: Be the first point of contact for customers, establishing positive relationships. Manage sales orders on the Nav system and correspond with customers to confirm actions taken. Invoice customers and follow up on outstanding invoices. Complete necessary paperwork related to customer orders. Communicate with customers regarding product deliveries and collections. Maintain an updated customer database Escalate relevant customer information and issues to the Sales Managers. Keep the Sales Manager updated with weekly reports on agreed KPIs. Arrange samples to be sent to customers. Handle customer claims and coordinate with the Sales Manager for resolution. Interface with different departments such as production, quality, and logistics. The ideal candidate will have: Good knowledge of the FMCG/manufacturing industry. Familiarity with export and foreign trade procedures. Sales, customer service, or export service experience. Strong IT skills, particularly in Microsoft Excel and Word. Excellent verbal and written communication skills. Our client offer a competitive salary, 25 days holiday + bank holidays, company pension scheme, along with the opportunity for personal and professional growth! This is a fantastic opportunity to excel in a dynamic and customer-focused environment. If you are enthusiastic, detail-oriented, and thrive in a fast-paced setting, we want to hear from you! Don't miss out - apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
DNA Recruitment Solutions Limited is looking for a Customer Support Representative/ account manager to join our clients' team based in Stockton on Tees. This position is responsible for providing support to customers and managing expectations mainly over the phone. Working Monday to Friday 08:00 to 16:30 or 09:00 to 17:30 Essential Functions: Answer incoming calls and emails from customers in a professional manner and building relationships Provide information about our client and its products, processing customers orders and ensuring they are entered into the system Responsible for order to invoice process of import/export of goods Resolve customer issues by clarifying information, contacting suppliers, and applying appropriate solutions Review customer orders to ensure that they are up to date and communicating this to customers Ensure that all customer correspondence is addressed in a timely manner and that all invoices are sent on time and in-full Achieve and maintain KPIs, suggest and implement improvements Develop and maintain positive relationships with customers Additional duties as assigned Required Skills: Excellent communication skills, both written and verbal Customer service experience in an office environment Experience in logistics/transport Strong planning, organisational and admin skills Familiarity with CRM systems Ability to work on your feet for most of the day, able to multitask and follow up on issues Ability to remain calm when dealing with difficult customers Ability to learn quickly and follow procedures Must be able to work in a team environment with other departments as well as within the Customer Service department
Apr 26, 2024
Full time
DNA Recruitment Solutions Limited is looking for a Customer Support Representative/ account manager to join our clients' team based in Stockton on Tees. This position is responsible for providing support to customers and managing expectations mainly over the phone. Working Monday to Friday 08:00 to 16:30 or 09:00 to 17:30 Essential Functions: Answer incoming calls and emails from customers in a professional manner and building relationships Provide information about our client and its products, processing customers orders and ensuring they are entered into the system Responsible for order to invoice process of import/export of goods Resolve customer issues by clarifying information, contacting suppliers, and applying appropriate solutions Review customer orders to ensure that they are up to date and communicating this to customers Ensure that all customer correspondence is addressed in a timely manner and that all invoices are sent on time and in-full Achieve and maintain KPIs, suggest and implement improvements Develop and maintain positive relationships with customers Additional duties as assigned Required Skills: Excellent communication skills, both written and verbal Customer service experience in an office environment Experience in logistics/transport Strong planning, organisational and admin skills Familiarity with CRM systems Ability to work on your feet for most of the day, able to multitask and follow up on issues Ability to remain calm when dealing with difficult customers Ability to learn quickly and follow procedures Must be able to work in a team environment with other departments as well as within the Customer Service department
Export and Admin Manager Menzies Distribution has an excellent opportunity for a Export and Admin Manager to join our team based in Coventry. THE DETAILS Shift Pattern / Days: Monday - Friday / 08:00am - 17:00pm as per business requirements Salary: £38,00 per annum Location: Coventry, CV3 4PB WHAT YOU WILL DO Establish and manage relationships with international partners, including distributors, agents and vendor Develop and maintain export databases, records and reports Monitor service trends, noncompliance activities and customer feedback Address customer inquiries and complaints Manage productivity and output for the export market Plan and coordinate administrative procedures and systems and devise ways to streamline processes Recruit and train personnel and allocate responsibilities and office space Assess staff performance and provide coaching and guidance to ensure maximum efficiency Ensure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines Manage Reports and control sheets WHAT YOU NEED Manage a team operating 24 hours / 7days Flexible working hours Ability to work under pressure and Meeting deadlines Strong analytical and problem-solving abilities, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. BENEFITS Pension Scheme Life Insurance Cycle2Work scheme Employee Assistance Program SPIRIT Awards - Peer to Peer recognition INCLUSION Menzies Distribution is committed to creating a fair and inclusive environment, where employees feel safe, proud and valued. We seek to recruit people from the widest talent pool, who reflect the society in which we work, and encourage an inclusive culture where people can feel empowered to be their very best, which is what makes us strong as a business with an increasingly agile workforce
Apr 26, 2024
Full time
Export and Admin Manager Menzies Distribution has an excellent opportunity for a Export and Admin Manager to join our team based in Coventry. THE DETAILS Shift Pattern / Days: Monday - Friday / 08:00am - 17:00pm as per business requirements Salary: £38,00 per annum Location: Coventry, CV3 4PB WHAT YOU WILL DO Establish and manage relationships with international partners, including distributors, agents and vendor Develop and maintain export databases, records and reports Monitor service trends, noncompliance activities and customer feedback Address customer inquiries and complaints Manage productivity and output for the export market Plan and coordinate administrative procedures and systems and devise ways to streamline processes Recruit and train personnel and allocate responsibilities and office space Assess staff performance and provide coaching and guidance to ensure maximum efficiency Ensure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines Manage Reports and control sheets WHAT YOU NEED Manage a team operating 24 hours / 7days Flexible working hours Ability to work under pressure and Meeting deadlines Strong analytical and problem-solving abilities, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. BENEFITS Pension Scheme Life Insurance Cycle2Work scheme Employee Assistance Program SPIRIT Awards - Peer to Peer recognition INCLUSION Menzies Distribution is committed to creating a fair and inclusive environment, where employees feel safe, proud and valued. We seek to recruit people from the widest talent pool, who reflect the society in which we work, and encourage an inclusive culture where people can feel empowered to be their very best, which is what makes us strong as a business with an increasingly agile workforce
We are looking for a Director, Field Engineering in London to join our world-class hypergrowth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our UK&I expansion in the travel, manufacturing, energy, communications, media and entertainment business. Your experience in partnering with Sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the AVP, Field Engineering Northern Europe. The impact you will have: Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support increased return on investment of Solutions Architect involvement in sales cycles Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team What we look for: 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region Ability to elevate the engagement with a track record of driving large transactions and high growth customers Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach Proven track record of transformational success and delivery of customer value Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) Experience in complex strategic accounts generating +$1M ARR Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Benefits (United Kingdom) Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension Plan Equity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 26, 2024
Full time
We are looking for a Director, Field Engineering in London to join our world-class hypergrowth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our UK&I expansion in the travel, manufacturing, energy, communications, media and entertainment business. Your experience in partnering with Sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the AVP, Field Engineering Northern Europe. The impact you will have: Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support increased return on investment of Solutions Architect involvement in sales cycles Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team What we look for: 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region Ability to elevate the engagement with a track record of driving large transactions and high growth customers Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach Proven track record of transformational success and delivery of customer value Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) Experience in complex strategic accounts generating +$1M ARR Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Benefits (United Kingdom) Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension Plan Equity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Road Freight General Manager Location: Tamworth Salary: £70,000 - £80,000pa (DOE) + Company Car/Car Allowance Working Hours: Monday - Friday (8:30am - 5:30pm) Are you a results driven, experience Road Freight Manager, looking for a new role in the Greater Birmingham area? This role could be right for you. My client is a very established Freight Forwarder, with offices across the UK and the Globe. They are offering a fantastic package and opportunity for a Road Freight General Manager to join their team and help lead their European Road Freight Division. The right candidate will be an experienced Road Freight Manager at General or Regional Level, who has worked previously for a UK based Freight Forwarder. Strong leadership experience and Road Freight Knowledge will be advantageous. Established and very experienced, Freight and Logistics Managers, currently working for a UK Based Freight Forwarder will also be considered. Key Responsibilities: Manage the Profit and Loss responsibility for the branch. Responsible for building and maintaining a strong team to handle EU Road Freight Operations. Managing and overseeing day-to-day import and export operations and activities. Negotiating with clients and calculating and quoting freight bookings. Meet with, build and maintain relationships with new and existing customers. Monitor KPIs and team performance. Requirements: Strong, previous experience in EU Road Freight Forwarding. Excellent Commercial and Customer service skills. Extensive Leadership experience in the Freight Forwarding Industry at General or Regional Manager Level. Road Freight Operations Manager, Road Freight, Freight, Operations, # Export Operations, Forwarding, Operations, Modal Operator, Modal Coordinator, Coordinator, Supervisor, Team Lead, Manager, Freight General Manager, Manager WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy. Tagged as: european road freight, Export Operations, Freight Forwarding, general manager, Import Operations, Regional Manager, road freight
Apr 25, 2024
Full time
Road Freight General Manager Location: Tamworth Salary: £70,000 - £80,000pa (DOE) + Company Car/Car Allowance Working Hours: Monday - Friday (8:30am - 5:30pm) Are you a results driven, experience Road Freight Manager, looking for a new role in the Greater Birmingham area? This role could be right for you. My client is a very established Freight Forwarder, with offices across the UK and the Globe. They are offering a fantastic package and opportunity for a Road Freight General Manager to join their team and help lead their European Road Freight Division. The right candidate will be an experienced Road Freight Manager at General or Regional Level, who has worked previously for a UK based Freight Forwarder. Strong leadership experience and Road Freight Knowledge will be advantageous. Established and very experienced, Freight and Logistics Managers, currently working for a UK Based Freight Forwarder will also be considered. Key Responsibilities: Manage the Profit and Loss responsibility for the branch. Responsible for building and maintaining a strong team to handle EU Road Freight Operations. Managing and overseeing day-to-day import and export operations and activities. Negotiating with clients and calculating and quoting freight bookings. Meet with, build and maintain relationships with new and existing customers. Monitor KPIs and team performance. Requirements: Strong, previous experience in EU Road Freight Forwarding. Excellent Commercial and Customer service skills. Extensive Leadership experience in the Freight Forwarding Industry at General or Regional Manager Level. Road Freight Operations Manager, Road Freight, Freight, Operations, # Export Operations, Forwarding, Operations, Modal Operator, Modal Coordinator, Coordinator, Supervisor, Team Lead, Manager, Freight General Manager, Manager WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy. Tagged as: european road freight, Export Operations, Freight Forwarding, general manager, Import Operations, Regional Manager, road freight
Jonathan Lee Recruitment Ltd
Shrewsbury, Shropshire
Sales Support Administrator Shrewsbury (fully site based) £20.20/hr Umbrella - inside IR35 12 months initial contract As a Sales Support Administrator, you will provide advanced clerical and administrative support for 6 International Account Managers. This is an ideal opportunity for a motivated, eager-to-learn and process-driven individual who thrives in a team environment, seeking opportunities to support and develop in their role for the best outcome for their team. Key Responsibilities: Salesforce data entry and management Order to Delivery support covering Shrewsbury manufacturing updates, sales orders and other key functions Manage NDA & Export license processes internally for the team Facility Support support team with key customers visits to Shrewsbury Tender/proposal support for key Account Manager Taking minutes at quarterly meetings Act as key point of contact for aftermarket parts requests Key Skills / Experience Required: Strong administrative background gained at sectional, divisional, and departmental levels Motivated and flexible individual, eager to support and learn Proficiency with IT systems (Office 365 and Salesforce are used) Knowledge of business operations, with detailed knowledge of functions and responsibilities of departments Ability to think and work independently, with superior organisational skills and ability to maintain a high level of confidentiality Willingness to support the team Strong organisation skills motivated to seek or unload work from the team If this contract hybrid Sales Support Administrator job is of interest, please contact Jonathan Lee Recruitment today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 25, 2024
Contractor
Sales Support Administrator Shrewsbury (fully site based) £20.20/hr Umbrella - inside IR35 12 months initial contract As a Sales Support Administrator, you will provide advanced clerical and administrative support for 6 International Account Managers. This is an ideal opportunity for a motivated, eager-to-learn and process-driven individual who thrives in a team environment, seeking opportunities to support and develop in their role for the best outcome for their team. Key Responsibilities: Salesforce data entry and management Order to Delivery support covering Shrewsbury manufacturing updates, sales orders and other key functions Manage NDA & Export license processes internally for the team Facility Support support team with key customers visits to Shrewsbury Tender/proposal support for key Account Manager Taking minutes at quarterly meetings Act as key point of contact for aftermarket parts requests Key Skills / Experience Required: Strong administrative background gained at sectional, divisional, and departmental levels Motivated and flexible individual, eager to support and learn Proficiency with IT systems (Office 365 and Salesforce are used) Knowledge of business operations, with detailed knowledge of functions and responsibilities of departments Ability to think and work independently, with superior organisational skills and ability to maintain a high level of confidentiality Willingness to support the team Strong organisation skills motivated to seek or unload work from the team If this contract hybrid Sales Support Administrator job is of interest, please contact Jonathan Lee Recruitment today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
The role is to ensure the 5 key values below are consistently met: Customer satisfaction Realisation of sales targets Optimisation of business processes associated with the control of inventories, WIP and supply to manufacturing Optimisation of logistics costs Supplier performance what the role includes: Manage the entire life cycle of sourcing and procurement projects, from planning and bid preparation to budget/forecasting, negotiation, invoicing and reporting. Lead on the preparation and release of all customer quotations ensuring they have had input from all required functions, are accurate and can be delivered as stated. Implement and maintain policies and procedures and ensure best practice procurement processes are continually developed. Develop procurement strategies relating to all spend areas. Develop and implement procedures or systems to evaluate and select suppliers. Responsible, in conjunction with the Quality Director, for developing and implementing rules and management procedures that will aim to achieve the objectives of the supply chain, and be responsible for management settings in ERP and PLM software tools to optimise all data. Manage supplier agreements by ensuring maintenance of a central register of contracts, pricing, details and documents Monitor the sales forecasts and identify changes that would have an impact on supply chain activities. Responsible on behalf of the CEO and CFO for all Export licencing and shipping, and ensuring that the business meets all its legal obligations. Develop robust processes that ensure business compliance with ITAR and Section 5 of The Firearms Act (As Amended) Develop procedures for co-ordination of supply chain management with other functional areas such as sales/business development, marketing, quality assurance and production. Working with both the VP Operations and Group IT personnel, ensure that we are fully engaged, and thus set up and ready, for when the groups new ERP/MES solution is defined. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow. Development and management of pre and post customer delivery KPI's. Develop, measure and monitor KPIs for categories of expenditure through supplier reviews. Monitor compliance with supply agreements by requesting supplier reports. Essential experience: demonstrate a good track record as a logistics/supply chain manager within a fast pace operations environment. A key part of this role will be the promotion of a team working spirit whilst maintaining strong leadership and discipline within the workplace. In order to achieve this you must be diligent, hard-working and honest in order to inspire these qualities in others and maintain the respect of long co-workers and team leaders. Your role will be intrinsically linked to that of the production organisation, and your success will be directly linked to the relationship created and managed with this organisation. A thorough understanding of ISO 9000 quality standards and accreditation is essential and knowledge of ISO 14001, Health and Safety (IOSH Managing Safely) and general 5S would be an advantage. You must have a firm understanding of ERP principles and be able to demonstrate a number of years of working and developing ERP systems. You will lead and be responsible for a system of continuous improvement (in agreement with the CFO) that delivers an on-going enhancement to both the internal and external supply chains, reporting the Companies capacity and maintenance of targets to the VP of Operations. Benefits: 4-day working week (Mon-Thur 06:30 - 16:20) 20 days (5 weeks) holiday + bank holidays that fall on a Monday (7 days). 1 additional paid day off in 2024 (24th Dec). Annual performance bonus (last 2 years were 5% of salary, pro-rata) Annual salary review for all employees (last year was 5% increase) Company mobile phone & laptop. Generous training budget for leadership team / colleagues Salary sacrifice car leasing scheme option (after 12 months service) EAP (24/7 mental health support including face to face counselling) support for you and your household
Apr 25, 2024
Full time
The role is to ensure the 5 key values below are consistently met: Customer satisfaction Realisation of sales targets Optimisation of business processes associated with the control of inventories, WIP and supply to manufacturing Optimisation of logistics costs Supplier performance what the role includes: Manage the entire life cycle of sourcing and procurement projects, from planning and bid preparation to budget/forecasting, negotiation, invoicing and reporting. Lead on the preparation and release of all customer quotations ensuring they have had input from all required functions, are accurate and can be delivered as stated. Implement and maintain policies and procedures and ensure best practice procurement processes are continually developed. Develop procurement strategies relating to all spend areas. Develop and implement procedures or systems to evaluate and select suppliers. Responsible, in conjunction with the Quality Director, for developing and implementing rules and management procedures that will aim to achieve the objectives of the supply chain, and be responsible for management settings in ERP and PLM software tools to optimise all data. Manage supplier agreements by ensuring maintenance of a central register of contracts, pricing, details and documents Monitor the sales forecasts and identify changes that would have an impact on supply chain activities. Responsible on behalf of the CEO and CFO for all Export licencing and shipping, and ensuring that the business meets all its legal obligations. Develop robust processes that ensure business compliance with ITAR and Section 5 of The Firearms Act (As Amended) Develop procedures for co-ordination of supply chain management with other functional areas such as sales/business development, marketing, quality assurance and production. Working with both the VP Operations and Group IT personnel, ensure that we are fully engaged, and thus set up and ready, for when the groups new ERP/MES solution is defined. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow. Development and management of pre and post customer delivery KPI's. Develop, measure and monitor KPIs for categories of expenditure through supplier reviews. Monitor compliance with supply agreements by requesting supplier reports. Essential experience: demonstrate a good track record as a logistics/supply chain manager within a fast pace operations environment. A key part of this role will be the promotion of a team working spirit whilst maintaining strong leadership and discipline within the workplace. In order to achieve this you must be diligent, hard-working and honest in order to inspire these qualities in others and maintain the respect of long co-workers and team leaders. Your role will be intrinsically linked to that of the production organisation, and your success will be directly linked to the relationship created and managed with this organisation. A thorough understanding of ISO 9000 quality standards and accreditation is essential and knowledge of ISO 14001, Health and Safety (IOSH Managing Safely) and general 5S would be an advantage. You must have a firm understanding of ERP principles and be able to demonstrate a number of years of working and developing ERP systems. You will lead and be responsible for a system of continuous improvement (in agreement with the CFO) that delivers an on-going enhancement to both the internal and external supply chains, reporting the Companies capacity and maintenance of targets to the VP of Operations. Benefits: 4-day working week (Mon-Thur 06:30 - 16:20) 20 days (5 weeks) holiday + bank holidays that fall on a Monday (7 days). 1 additional paid day off in 2024 (24th Dec). Annual performance bonus (last 2 years were 5% of salary, pro-rata) Annual salary review for all employees (last year was 5% increase) Company mobile phone & laptop. Generous training budget for leadership team / colleagues Salary sacrifice car leasing scheme option (after 12 months service) EAP (24/7 mental health support including face to face counselling) support for you and your household
We are on the lookout for a talented Pricing Analyst to join our dynamic team. If you possess a strategic commercial mindset and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Receive and evaluate customer quotations via various channels such as email and online portalsCollaborate with the Air Freight team to support operations spanning Imports, Exports, and Cross TradeNegotiate rates with carriers, hauliers, and suppliers, ensuring equipment availability and optimizing cost-effectivenessPrepare and present customer quotations and proposals within designated timelinesUtilise our proprietary system to generate and distribute quotations efficientlyEngage with customers to gather feedback on quotes, analyze results, and communicate insights to relevant teams, adjusting pricing strategies as necessary to capitalise on opportunitiesMonitor the success/failure rate of quotes and provide regular reports to managementCultivate and maintain strong customer relationships, delivering exceptional service at all timesDevelop strategic tariffs as needed to optimise workload efficiency and relevanceStay updated on carrier websites and notifications to ensure proactive response to industry changesChampion continuous improvement initiatives across the organizationCollaborate closely with airfreight operational teams to facilitate smooth shipment handoverUndertake any other reasonable tasks assigned by the reporting manager in alignment with departmental growth objectives General Skills: In-depth industry and operational knowledge of Airfreight including inbound, outbound, and cross-trade operations Ability to influence profitability through effective pricing strategies Comfortable working under pressure to meet tight deadlines Preferable familiarity with Dangerous Goods regulations Strong numerical and commercial acumen Exceptional written and verbal communication abilities Meticulous attention to detail Proficient in computer systems (Microsoft Windows) and office applications (Microsoft Office); familiarity with Cargowise is advantageous Proactive team player with excellent time management and organizational skills Enthusiastic, adaptable, and self-motivated Willingness to work overtime and/or adjust start/finish times during busy periods as required
Apr 25, 2024
Full time
We are on the lookout for a talented Pricing Analyst to join our dynamic team. If you possess a strategic commercial mindset and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Receive and evaluate customer quotations via various channels such as email and online portalsCollaborate with the Air Freight team to support operations spanning Imports, Exports, and Cross TradeNegotiate rates with carriers, hauliers, and suppliers, ensuring equipment availability and optimizing cost-effectivenessPrepare and present customer quotations and proposals within designated timelinesUtilise our proprietary system to generate and distribute quotations efficientlyEngage with customers to gather feedback on quotes, analyze results, and communicate insights to relevant teams, adjusting pricing strategies as necessary to capitalise on opportunitiesMonitor the success/failure rate of quotes and provide regular reports to managementCultivate and maintain strong customer relationships, delivering exceptional service at all timesDevelop strategic tariffs as needed to optimise workload efficiency and relevanceStay updated on carrier websites and notifications to ensure proactive response to industry changesChampion continuous improvement initiatives across the organizationCollaborate closely with airfreight operational teams to facilitate smooth shipment handoverUndertake any other reasonable tasks assigned by the reporting manager in alignment with departmental growth objectives General Skills: In-depth industry and operational knowledge of Airfreight including inbound, outbound, and cross-trade operations Ability to influence profitability through effective pricing strategies Comfortable working under pressure to meet tight deadlines Preferable familiarity with Dangerous Goods regulations Strong numerical and commercial acumen Exceptional written and verbal communication abilities Meticulous attention to detail Proficient in computer systems (Microsoft Windows) and office applications (Microsoft Office); familiarity with Cargowise is advantageous Proactive team player with excellent time management and organizational skills Enthusiastic, adaptable, and self-motivated Willingness to work overtime and/or adjust start/finish times during busy periods as required
Customer Services Co-Ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with the Supply Chain Team and Product Manager as well as liaising with the Pricing and Data Management team to ensure accurate pricing via the use of ERP/CRM systems. You will manage and support a specific customer portfolio, ensuring that data and information is correct and that customers needs and requests are met in line with company ethos. What you'll need to succeed This position requires a high degree of proficiency in organisational skills to handle detailed information and the timely processing of the information to ensure customer satisfaction. You need to be able to demonstrate the ability to solve customer problems in a changing environment without completely defined process steps for success. The ability to make sound business decisions that support customers' requirements while complying with documented guidelines and policies is essential. You will be a good communicator, where being you are able to converse across all levels alongside demonstrating an enthusiastic and proactive work ethic. Prior experience within the manufacturing or logistics industry, and having a good understanding of export compliance is a must. What you'll get in return Not only will you have the opportunity to join a truly exciting and expanding company with a global footprint, you will have an annual salary of £27,000 - £30,000 DOE for your full-time working week or 37.5 hours. You will have a 25 day's holiday + bank holidays and the opportunity for a performance-based bonus annually. You will be based in Wrexham, with ample on-site parking, and after a 6-month probation, be able to utilise a hybrid working policy of up to 3 days from home per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 25, 2024
Full time
Customer Services Co-Ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with the Supply Chain Team and Product Manager as well as liaising with the Pricing and Data Management team to ensure accurate pricing via the use of ERP/CRM systems. You will manage and support a specific customer portfolio, ensuring that data and information is correct and that customers needs and requests are met in line with company ethos. What you'll need to succeed This position requires a high degree of proficiency in organisational skills to handle detailed information and the timely processing of the information to ensure customer satisfaction. You need to be able to demonstrate the ability to solve customer problems in a changing environment without completely defined process steps for success. The ability to make sound business decisions that support customers' requirements while complying with documented guidelines and policies is essential. You will be a good communicator, where being you are able to converse across all levels alongside demonstrating an enthusiastic and proactive work ethic. Prior experience within the manufacturing or logistics industry, and having a good understanding of export compliance is a must. What you'll get in return Not only will you have the opportunity to join a truly exciting and expanding company with a global footprint, you will have an annual salary of £27,000 - £30,000 DOE for your full-time working week or 37.5 hours. You will have a 25 day's holiday + bank holidays and the opportunity for a performance-based bonus annually. You will be based in Wrexham, with ample on-site parking, and after a 6-month probation, be able to utilise a hybrid working policy of up to 3 days from home per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
The Scotch Whisky Association Department Industry Sustainability Job Title Regulatory Affairs Manager Working hours 35 per week (flexible requests considered) Reporting to Deputy Director, Industry Sustainability Team Salary c. £45,000 - £53,000 Start Date TBC Overview The production of Scotch Whisky is highly regulated. Compliance is essential and cuts across all the industry's operations including customs and excise, health and safety, environment and food safety. This role will play an important role supporting sector compliance and providing a voice to influence and inform policy development. This will include representation on behalf of SWA and members at external meetings and being seen as the go-to industry expert; influencing and lobbying government and regulatory bodies where needed; monitoring legislation and other regulatory issues. You will lead on the initiation and formulation of industry policy in key areas of regulation for Scotch Whisky production including customs and excise and control of major accidents and hazards (COMAH) in consultation with member companies. Customs and Excise regulations and controls apply from the moment cereals are first processed in our distilleries through to the export of bottled Scotch Whisky. This is an important, and at times complex, area. Topics include the holding and movement of excise goods, customs controls and processes, verification and alcohol fraud. The role will provide the opportunity to lead on these two important topics within our iconic industry, and supporting on others. You will work with senior managers in the Industry Sustainability team, reporting to the Deputy Director. You will be confident in working independently but will have the wider support of the team including its senior managers to provide guidance as needed. Your role will also include working with senior colleagues in our member businesses and engagement with key regulators, notably HM Revenue & Customs (HMRC), which will be the primary focus, and the Health & Safety Executive (HSE). Main responsibilities Monitor and assess regulatory and other changes to understand impact or outcomes for member companies. Ensure clear analysis of complex areas of regulation to support member engagement, to provide insights for members to support their implementation and compliance with HMRC and health and safety policies and regulations. Essential tasks Lead industry engagement with key regulators (notably HMRC and HSE) and other stakeholders, such as other trade association, where appropriate Preparation of consultation responses and calls for evidence Research and develop accurate, persuasive briefings or other materials for internal and external use Develop targeted engagement plans to advance industry positions with regulators Administration of relevant working groups and committees (includes setting agendas, records of meetings, arranging meetings and follow-up actions) Organising events (including on-line and in-person) where required on specific issues Providing insights and analysis of regulations, ensuring the timely sharing of information Monitor, evaluate and inform members and colleagues on government announcements, political developments, academic research and emerging issues What we offer The Scotch Whisky Association is a prestigious organisation who work for and on behalf of our members to protect and secure a sustainable future for the Scotch Whisky industry. We can offer the right candidate the opportunity to join a thriving industry with colleagues who have a wealth of experience and knowledge. Our People and Culture Plan ensure employees are at the forefront of our minds. Some of our benefits are: We review salaries regularly, working with external consultants to ensure our people are rewarded fairly. We offer employer pension contributions matching employee contributions plus 3%, up to a maximum of 15%. We have several engagement days throughout the year as well as activity days to take us away from the office to collaborate, communicate and strengthen our team. Our people policies reflect our investment in both physical and mental wellbeing. We provide a cycle to work scheme, BUPA healthcare, life assurance and group income protection packages alongside retirement and financial planning training. We offer personal and professional career development opportunities, with a focus on ensuring our people are equipped with the tools they need to do their job and progress their career. Our flexitime and hybrid working policies support our people to find the best individual balance between work and life commitments. Person Specification Experience & Knowledge Essential Minimum 3 years working within a highly regulated sector or regulatory body with experience of analysing regulations and changes to regulations Demonstrable IT knowledge including MS Office (Excel, Word, Teams, Sharepoint) and CRM Desirable Knowledge of approvals, authorisations and processes relating to the production, holding and movement of excise goods Experience of working on HMRC-related issues, particularly excise and customs policy and compliance management Experience of health and safety management or compliance in COMAH and DSEAR Skills Essential An eye for detail Excellent analytical skills Ability to interpret complex regulations for a wide audience and convey complex issues clearly and concisely Ability to evaluate and assess impact of regulations on businesses Confident working independently and as part of a wider team Personal Qualities Collaborative and supportive Flexible Willing to take responsibility. To apply, please download and complete the application form and equalities monitoring form and return them by the closing date of 29 April 2024. We do not accept CVs.
Apr 25, 2024
Full time
The Scotch Whisky Association Department Industry Sustainability Job Title Regulatory Affairs Manager Working hours 35 per week (flexible requests considered) Reporting to Deputy Director, Industry Sustainability Team Salary c. £45,000 - £53,000 Start Date TBC Overview The production of Scotch Whisky is highly regulated. Compliance is essential and cuts across all the industry's operations including customs and excise, health and safety, environment and food safety. This role will play an important role supporting sector compliance and providing a voice to influence and inform policy development. This will include representation on behalf of SWA and members at external meetings and being seen as the go-to industry expert; influencing and lobbying government and regulatory bodies where needed; monitoring legislation and other regulatory issues. You will lead on the initiation and formulation of industry policy in key areas of regulation for Scotch Whisky production including customs and excise and control of major accidents and hazards (COMAH) in consultation with member companies. Customs and Excise regulations and controls apply from the moment cereals are first processed in our distilleries through to the export of bottled Scotch Whisky. This is an important, and at times complex, area. Topics include the holding and movement of excise goods, customs controls and processes, verification and alcohol fraud. The role will provide the opportunity to lead on these two important topics within our iconic industry, and supporting on others. You will work with senior managers in the Industry Sustainability team, reporting to the Deputy Director. You will be confident in working independently but will have the wider support of the team including its senior managers to provide guidance as needed. Your role will also include working with senior colleagues in our member businesses and engagement with key regulators, notably HM Revenue & Customs (HMRC), which will be the primary focus, and the Health & Safety Executive (HSE). Main responsibilities Monitor and assess regulatory and other changes to understand impact or outcomes for member companies. Ensure clear analysis of complex areas of regulation to support member engagement, to provide insights for members to support their implementation and compliance with HMRC and health and safety policies and regulations. Essential tasks Lead industry engagement with key regulators (notably HMRC and HSE) and other stakeholders, such as other trade association, where appropriate Preparation of consultation responses and calls for evidence Research and develop accurate, persuasive briefings or other materials for internal and external use Develop targeted engagement plans to advance industry positions with regulators Administration of relevant working groups and committees (includes setting agendas, records of meetings, arranging meetings and follow-up actions) Organising events (including on-line and in-person) where required on specific issues Providing insights and analysis of regulations, ensuring the timely sharing of information Monitor, evaluate and inform members and colleagues on government announcements, political developments, academic research and emerging issues What we offer The Scotch Whisky Association is a prestigious organisation who work for and on behalf of our members to protect and secure a sustainable future for the Scotch Whisky industry. We can offer the right candidate the opportunity to join a thriving industry with colleagues who have a wealth of experience and knowledge. Our People and Culture Plan ensure employees are at the forefront of our minds. Some of our benefits are: We review salaries regularly, working with external consultants to ensure our people are rewarded fairly. We offer employer pension contributions matching employee contributions plus 3%, up to a maximum of 15%. We have several engagement days throughout the year as well as activity days to take us away from the office to collaborate, communicate and strengthen our team. Our people policies reflect our investment in both physical and mental wellbeing. We provide a cycle to work scheme, BUPA healthcare, life assurance and group income protection packages alongside retirement and financial planning training. We offer personal and professional career development opportunities, with a focus on ensuring our people are equipped with the tools they need to do their job and progress their career. Our flexitime and hybrid working policies support our people to find the best individual balance between work and life commitments. Person Specification Experience & Knowledge Essential Minimum 3 years working within a highly regulated sector or regulatory body with experience of analysing regulations and changes to regulations Demonstrable IT knowledge including MS Office (Excel, Word, Teams, Sharepoint) and CRM Desirable Knowledge of approvals, authorisations and processes relating to the production, holding and movement of excise goods Experience of working on HMRC-related issues, particularly excise and customs policy and compliance management Experience of health and safety management or compliance in COMAH and DSEAR Skills Essential An eye for detail Excellent analytical skills Ability to interpret complex regulations for a wide audience and convey complex issues clearly and concisely Ability to evaluate and assess impact of regulations on businesses Confident working independently and as part of a wider team Personal Qualities Collaborative and supportive Flexible Willing to take responsibility. To apply, please download and complete the application form and equalities monitoring form and return them by the closing date of 29 April 2024. We do not accept CVs.
Allocations and Sales Advisor Location: Uxbridge Pay Rate: 15.48 Contract Duration: Temporary 5 Months, high potential of being extended The role is a key role to ensure the delivery of operational routines and administrative provision with guidance and support to enable an effective and efficient Allocations and Sales delivery to students, staff and customers. You will work as a part of multi skilled team to support and deliver excellent student allocations service, support the University with proactive debt management by signposting and agree financial arrangements to support students in hardship. Main Statements of Responsibilities: To provide great student service in administrative for the Allocations and Sales duties. Carry out virtual appointments and reviewing financial arrangements. Escalating to the Allocations and Sales Team Leader /Accommodations Manager (Allocations & Sales) for approval. Supporting the proactive management of debt(rental income) by contacting students using various communications methods to reduce the Student Living debt. Manage the Allocation & Sales virtual appointments and reviewing financial arrangements. Escalating to the Accommodation Manager (Allocations & Sales) for approval. Support and signpost students to appropriate services and stakeholders when in financial hardship. Support the Student Living Customer Service team by providing second line support to resolve complex queries related to room allocations and licence agreement payments etc. Support and work collaboratively with the Student Living Customer Service team by sharing information on processes and delivering training related but not limited to allocations and sales to support the student journey. Actively promote on campus and off campus residential accommodation. Producing statistics and spreadsheets of data as required, exporting data from the Student Living software into Excel, using pivot tables, filtering, formatting, and manipulating data using Excel. Ensure that you complete University Compliance training and are up to date and trained on relevant policies and procedures. Work unsupervised, manage a large and variable daily workload, and carry out day to day administrative tasks, including filing documentation, PC set-up etc. Be a key member of the Allocations & Sales team in the distribution, receipt, allocation and processing of licence agreement applications for Fresher, PG, UG and visiting students. Support the Head of Student Living with implementing operational changes, utilising best practice, new technologies and tailoring services offered to meet the changing needs of our customers. Support, collaborate and provide training to all teams in Students Living, including (but not limited to) Allocations and Sales,Customer Service, Service Delivery & Compliance and Brunel Student Lettings. Ensuring that complaints triaged to Allocations and Sales team are promptly acknowledged and are dealt with using diplomacy,escalating to the Student Living Management team / Head of Student Living where necessary. Supporting the delivery of effective, student and customer focused application and allocation process to maximise University income. To ensure and support that all finance regulations are adhered to throughout the service. To check systems and payment amounts for each student are correct before invoicing using the Brunel University London finance system, as part of the income payment approval process. Responsible for checking/recording accommodation deposits and Licence Agreements using various technology and systems e.g. Kx, SITS, CHIME, Windows, Outlook, Word and Excel. Keeping skills up to date, such as Excel, Access and PowerPoint, Web skills. Responsible for day-to-day decision making in relation to own duties and ability to recognise when to refer or involve others. Liaise with other stakeholder departments to share and obtain current and up to date information regarding Student Living,Commercial and Campus Services and the University. If you would like to find out more about this position, please upload your most up to date CV. We will contact all short-listed candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2024
Seasonal
Allocations and Sales Advisor Location: Uxbridge Pay Rate: 15.48 Contract Duration: Temporary 5 Months, high potential of being extended The role is a key role to ensure the delivery of operational routines and administrative provision with guidance and support to enable an effective and efficient Allocations and Sales delivery to students, staff and customers. You will work as a part of multi skilled team to support and deliver excellent student allocations service, support the University with proactive debt management by signposting and agree financial arrangements to support students in hardship. Main Statements of Responsibilities: To provide great student service in administrative for the Allocations and Sales duties. Carry out virtual appointments and reviewing financial arrangements. Escalating to the Allocations and Sales Team Leader /Accommodations Manager (Allocations & Sales) for approval. Supporting the proactive management of debt(rental income) by contacting students using various communications methods to reduce the Student Living debt. Manage the Allocation & Sales virtual appointments and reviewing financial arrangements. Escalating to the Accommodation Manager (Allocations & Sales) for approval. Support and signpost students to appropriate services and stakeholders when in financial hardship. Support the Student Living Customer Service team by providing second line support to resolve complex queries related to room allocations and licence agreement payments etc. Support and work collaboratively with the Student Living Customer Service team by sharing information on processes and delivering training related but not limited to allocations and sales to support the student journey. Actively promote on campus and off campus residential accommodation. Producing statistics and spreadsheets of data as required, exporting data from the Student Living software into Excel, using pivot tables, filtering, formatting, and manipulating data using Excel. Ensure that you complete University Compliance training and are up to date and trained on relevant policies and procedures. Work unsupervised, manage a large and variable daily workload, and carry out day to day administrative tasks, including filing documentation, PC set-up etc. Be a key member of the Allocations & Sales team in the distribution, receipt, allocation and processing of licence agreement applications for Fresher, PG, UG and visiting students. Support the Head of Student Living with implementing operational changes, utilising best practice, new technologies and tailoring services offered to meet the changing needs of our customers. Support, collaborate and provide training to all teams in Students Living, including (but not limited to) Allocations and Sales,Customer Service, Service Delivery & Compliance and Brunel Student Lettings. Ensuring that complaints triaged to Allocations and Sales team are promptly acknowledged and are dealt with using diplomacy,escalating to the Student Living Management team / Head of Student Living where necessary. Supporting the delivery of effective, student and customer focused application and allocation process to maximise University income. To ensure and support that all finance regulations are adhered to throughout the service. To check systems and payment amounts for each student are correct before invoicing using the Brunel University London finance system, as part of the income payment approval process. Responsible for checking/recording accommodation deposits and Licence Agreements using various technology and systems e.g. Kx, SITS, CHIME, Windows, Outlook, Word and Excel. Keeping skills up to date, such as Excel, Access and PowerPoint, Web skills. Responsible for day-to-day decision making in relation to own duties and ability to recognise when to refer or involve others. Liaise with other stakeholder departments to share and obtain current and up to date information regarding Student Living,Commercial and Campus Services and the University. If you would like to find out more about this position, please upload your most up to date CV. We will contact all short-listed candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.