OPERATIONS COORDINATOR / MANAGER BROCKENHURST UP TO 40,000 + Excellent Benefits + Fantastic Career Progression THE OPPORTUNITY: Get Recruited is working with a highly -reputable, market-leading business who have an exciting opportunity for a driven and motivated individual to join their team and be trained in their Operations/Technical team. This is a fantastic opportunity, ideally for someone with experience in Retail, Food or Farming to join a growing business, benefit from one-on-one development and training and be guided into an Operations Manager role. OPERATIONS COORDINATOR MAIN RESPONSIBILITIES: Liaising with key clients (UK based retailers) Building relationships with clients and acting as their key contact with the business Handling any queries from clients promptly Keeping clients up to date with order statuses, any changes to pricing, deliveries etc Working with managers at sites across the UK to ensure smooth running of operations Ensuring the sites operate correctly and keep the required documentation Working as a key member of the team to ensure orders are delivered on time, compliantly and to an excellent standard THE PERSON: Experience in Retail, Food, Fruit, Farming or a similar field is desirable Confident to pick up the phone, speak with customers and problem solve Excellent communication skills Can work in Brockenhurst Monday to Friday Keen to learn and progress! Worked in a customer-facing environment Get Recruited is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
OPERATIONS COORDINATOR / MANAGER BROCKENHURST UP TO 40,000 + Excellent Benefits + Fantastic Career Progression THE OPPORTUNITY: Get Recruited is working with a highly -reputable, market-leading business who have an exciting opportunity for a driven and motivated individual to join their team and be trained in their Operations/Technical team. This is a fantastic opportunity, ideally for someone with experience in Retail, Food or Farming to join a growing business, benefit from one-on-one development and training and be guided into an Operations Manager role. OPERATIONS COORDINATOR MAIN RESPONSIBILITIES: Liaising with key clients (UK based retailers) Building relationships with clients and acting as their key contact with the business Handling any queries from clients promptly Keeping clients up to date with order statuses, any changes to pricing, deliveries etc Working with managers at sites across the UK to ensure smooth running of operations Ensuring the sites operate correctly and keep the required documentation Working as a key member of the team to ensure orders are delivered on time, compliantly and to an excellent standard THE PERSON: Experience in Retail, Food, Fruit, Farming or a similar field is desirable Confident to pick up the phone, speak with customers and problem solve Excellent communication skills Can work in Brockenhurst Monday to Friday Keen to learn and progress! Worked in a customer-facing environment Get Recruited is acting as an Employment Agency in relation to this vacancy.
ROYAL AGRICULTURAL UNIVERSITY
Cirencester, Gloucestershire
Lecturer in Real Estate (China) Grade 8: £37,099 - £44,262, dependent upon experience Permanent, full-time Cirencester, GL7 6JS, Swindon , SN1 5DE, and locations in China, including Shandong Agricultural University. Teaching in China would not normally exceed two 7-week periods each year The Role The main purpose of the role is to teach a number of modules at the RAU's academic partner in China, Shandong Agricultural University (SDAU). We are seeking an ambitious academic that is passionate about the national and global opportunities in the land-based sector. Successful applicants will have expertise as a Chartered Surveyor and a specialism in one or more of the following areas: valuation, compulsory purchase, estate management, residential and commercial landlord and tenant. Candidates will have a proven track record in teaching excellence. Those with practical industry experience would be particularly welcomed to impart the authentic real-world experience that is highly valued by our students. You should expect to be resident in China for some of your time during both semesters (teaching periods in China would not normally exceed two 7-week periods every year). You will be provided with free staff accommodation on campus at the Joint Institute, two round trips per annum, suitable health insurance, a visa, and other related expenses, including a payment of £40 per day for subsistence when you are in China. If you are prevented from travelling to China due to Covid or other restrictions, you will be expected to deliver your live teaching online, using the RAU's International VLE. No accommodation or travel allowances etc will be available for teaching and related activities taking place in the UK. Key Responsibilities Deliver teaching through lectures, tutorials, seminars, field excursions, practical exercises and other modes of delivery to undergraduate and postgraduate students. Developing the teaching programmes in the subject to ensure they are cutting edge and embrace the latest innovations in teaching and learning. Design, deliver and mark a range of assessments, as required by programme specifications. Supervise undergraduate and postgraduate student dissertations. Create student awareness of current professional practice through visits, case studies and visiting speakers. Provide academic support for students (all staff have Academic Support Tutor responsibilities). Contribute to the generation and delivery of professional development courses. Engage in the continual updating of knowledge and understanding in your teaching skills Develop a programme of research within a suitable research area. Prepare grant applications to secure external funding. Establish appropriate collaborations both within and outside the RAU. Act as primary or secondary supervisor of postgraduate students. Publish research articles in peer-reviewed journals of international standing. Actively disseminate research findings to ensure maximum impact. Follow RAU policies and practices including data protection and management, health and safety and ethical approval. Engage in the continual updating of knowledge and understanding in your field or specialism. Manage modules, programmes and other functions. Attendance at academic board, programme meetings, subject area meetings, examiners meetings and other management meetings arising from assigned responsibilities. Assist with the careers service to students and employers. Be part of the Land & Property Management recruitment team. Participate in the corporate life of the RAU as deemed relevant by your line manager. Contribute to the development of the wider University's new curriculum and academic agenda. Skills and Qualifications Ability to engage the interest and enthusiasm of students and inspire them to develop as independent learners. Postgraduate teaching qualification and Fellowship of the Higher Education Academy (or willingness to achieve within two years of appointment). Degree in a relevant discipline. Ability to develop an independent programme of research and scholarship related to RAU strategic research priorities. Excellent interpersonal, verbal and written communication skills Ability to use IT packages including Excel, Word and PowerPoint. Able to travel and work away when required (nationally and internationally). Benefits We offer a range of Staff Benefits including: 35-hour working week Generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts) Pension scheme Free and guaranteed parking on campus and free shuttle bus from campus to Cirencester town centre Discounted catering facilities Discounted onsite gym Free library services Employee assistance programme Occupational health and counselling services Cycle to work scheme Electric car scheme (via Tusker) Staff development opportunities To Apply If you feel you are a suitable candidate and would like to work for this reputable institution, please click apply to be redirected to their website where you can complete your application Closing date: Tuesday 27th May 2024 Interviews: Thursday 6th June 2024 Job Types: Full-time, Permanent Pay: £37,099.00-£44,262.00 per year Work Location: In person Reference ID: 402794
Apr 30, 2024
Full time
Lecturer in Real Estate (China) Grade 8: £37,099 - £44,262, dependent upon experience Permanent, full-time Cirencester, GL7 6JS, Swindon , SN1 5DE, and locations in China, including Shandong Agricultural University. Teaching in China would not normally exceed two 7-week periods each year The Role The main purpose of the role is to teach a number of modules at the RAU's academic partner in China, Shandong Agricultural University (SDAU). We are seeking an ambitious academic that is passionate about the national and global opportunities in the land-based sector. Successful applicants will have expertise as a Chartered Surveyor and a specialism in one or more of the following areas: valuation, compulsory purchase, estate management, residential and commercial landlord and tenant. Candidates will have a proven track record in teaching excellence. Those with practical industry experience would be particularly welcomed to impart the authentic real-world experience that is highly valued by our students. You should expect to be resident in China for some of your time during both semesters (teaching periods in China would not normally exceed two 7-week periods every year). You will be provided with free staff accommodation on campus at the Joint Institute, two round trips per annum, suitable health insurance, a visa, and other related expenses, including a payment of £40 per day for subsistence when you are in China. If you are prevented from travelling to China due to Covid or other restrictions, you will be expected to deliver your live teaching online, using the RAU's International VLE. No accommodation or travel allowances etc will be available for teaching and related activities taking place in the UK. Key Responsibilities Deliver teaching through lectures, tutorials, seminars, field excursions, practical exercises and other modes of delivery to undergraduate and postgraduate students. Developing the teaching programmes in the subject to ensure they are cutting edge and embrace the latest innovations in teaching and learning. Design, deliver and mark a range of assessments, as required by programme specifications. Supervise undergraduate and postgraduate student dissertations. Create student awareness of current professional practice through visits, case studies and visiting speakers. Provide academic support for students (all staff have Academic Support Tutor responsibilities). Contribute to the generation and delivery of professional development courses. Engage in the continual updating of knowledge and understanding in your teaching skills Develop a programme of research within a suitable research area. Prepare grant applications to secure external funding. Establish appropriate collaborations both within and outside the RAU. Act as primary or secondary supervisor of postgraduate students. Publish research articles in peer-reviewed journals of international standing. Actively disseminate research findings to ensure maximum impact. Follow RAU policies and practices including data protection and management, health and safety and ethical approval. Engage in the continual updating of knowledge and understanding in your field or specialism. Manage modules, programmes and other functions. Attendance at academic board, programme meetings, subject area meetings, examiners meetings and other management meetings arising from assigned responsibilities. Assist with the careers service to students and employers. Be part of the Land & Property Management recruitment team. Participate in the corporate life of the RAU as deemed relevant by your line manager. Contribute to the development of the wider University's new curriculum and academic agenda. Skills and Qualifications Ability to engage the interest and enthusiasm of students and inspire them to develop as independent learners. Postgraduate teaching qualification and Fellowship of the Higher Education Academy (or willingness to achieve within two years of appointment). Degree in a relevant discipline. Ability to develop an independent programme of research and scholarship related to RAU strategic research priorities. Excellent interpersonal, verbal and written communication skills Ability to use IT packages including Excel, Word and PowerPoint. Able to travel and work away when required (nationally and internationally). Benefits We offer a range of Staff Benefits including: 35-hour working week Generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts) Pension scheme Free and guaranteed parking on campus and free shuttle bus from campus to Cirencester town centre Discounted catering facilities Discounted onsite gym Free library services Employee assistance programme Occupational health and counselling services Cycle to work scheme Electric car scheme (via Tusker) Staff development opportunities To Apply If you feel you are a suitable candidate and would like to work for this reputable institution, please click apply to be redirected to their website where you can complete your application Closing date: Tuesday 27th May 2024 Interviews: Thursday 6th June 2024 Job Types: Full-time, Permanent Pay: £37,099.00-£44,262.00 per year Work Location: In person Reference ID: 402794
Field Support Supervisor Fordham £28,782 Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned click apply for full job details
Apr 30, 2024
Full time
Field Support Supervisor Fordham £28,782 Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned click apply for full job details
Liberty has an exciting opportunity for a Technical Manager to join our team, based in our Exeter Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £39,900 per annum plus Company Vehicle/Allowance & Fuel Card Plus Excellent Benefits! The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Technical Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the North West area Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical standards Ensure effective supervision and control of all work carried out Prepare valuations, agreement of variations and billing for all completed work Effectively monitoring contracts throughout the contract period Assist in the development of performance management What we are looking for in our Technical Manager: City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline. CCN1, Cen/wat, CKR1 & Fires Understanding of gas legislation Full driving license Technical skills and a high level of technical understanding Contract supervision experience Relevant commercial acumen We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Technical Manager, click "apply" below - we want to hear from you! Closing date: 9th May 2024 (we reserve the right to close this vacancy earlier depending on number of applications) .
Apr 30, 2024
Full time
Liberty has an exciting opportunity for a Technical Manager to join our team, based in our Exeter Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £39,900 per annum plus Company Vehicle/Allowance & Fuel Card Plus Excellent Benefits! The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Technical Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the North West area Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical standards Ensure effective supervision and control of all work carried out Prepare valuations, agreement of variations and billing for all completed work Effectively monitoring contracts throughout the contract period Assist in the development of performance management What we are looking for in our Technical Manager: City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline. CCN1, Cen/wat, CKR1 & Fires Understanding of gas legislation Full driving license Technical skills and a high level of technical understanding Contract supervision experience Relevant commercial acumen We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Technical Manager, click "apply" below - we want to hear from you! Closing date: 9th May 2024 (we reserve the right to close this vacancy earlier depending on number of applications) .
Salary: £43k - £53.8k per annum (Dependent on skills & qualifications) Reference: REQ3856 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We have an exciting role for a dynamic and motivated individuals to join our H100 Team, which is one of our key strategic projects for the future of energy. H100 Fife is leading the way in decarbonising home heating and will be the first 100% green hydrogen-to-homes zero carbon network anywhere in the world; demonstrating the potential for the whole British gas network to deliver hydrogen gas and play a vital role in providing and informing the government heat policy decision in 2026. As an H100 Fife Distribution Project Supervisor on this program, you will primarily be responsible for supporting the delivery of the H100 Distribution program reporting to the H100 Distribution Manager. You will coordinate activities to ensure alignment with the project objectives, stakeholder management, supplier liaison, communications, and planning & delivering of works. I keep people safe and warm by Managing contractors across operational activities within budget allocations Coordinate works programme in line with project objectives. Providing a safe, efficient, and effective service to all of our customers & general admin duties Manage compliance and safety driven activities while providing reports and MI on these workloads Ensuring work is carried out in line with NRSWA legislation and Traffic Management Act Requirements. Engage and work with third party interfaces as required such as project partners, industry groups, other GDNs, national and local government and European groups outside SGN. Coach and manage direct reports. Performance Management, delivering improvements in performance by embracing innovation and challenging the norm What you'll need You will have experience coordinating multi-disciplinary contractor organisations during the different phases of projects. Ideally you will have a relevant engineering degree and hold or be working towards incorporated or chartered engineer status within a relevant Institution. An extensive knowledge of the gas industry, legislation, and related health and safety policies and procedures is essential Highly motivated, and flexible 'can-do' attitude to work is essential You will need to be an excellent communicator able to engage at all levels, with strong stakeholder management skills Operational and project management experience and must have an AE / CP field experience. Good leadership, organisational, diagnostic, and problem-solving skills and be able to act on your own initiative Committed to safety and to providing coaching & leadership Knowledge of practical application of CDM Regulations and field safety supervision Contractor management experience Individual will be required to demonstrate critical competencies such as analytical and logical thinking Ability to collate and issue management information Ability to respond and adapt quickly to change; and meet tight deadlines Report writing skills Experience of working with core business back-office systems (BORIS, CIPS, etc.) If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Apr 30, 2024
Full time
Salary: £43k - £53.8k per annum (Dependent on skills & qualifications) Reference: REQ3856 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We have an exciting role for a dynamic and motivated individuals to join our H100 Team, which is one of our key strategic projects for the future of energy. H100 Fife is leading the way in decarbonising home heating and will be the first 100% green hydrogen-to-homes zero carbon network anywhere in the world; demonstrating the potential for the whole British gas network to deliver hydrogen gas and play a vital role in providing and informing the government heat policy decision in 2026. As an H100 Fife Distribution Project Supervisor on this program, you will primarily be responsible for supporting the delivery of the H100 Distribution program reporting to the H100 Distribution Manager. You will coordinate activities to ensure alignment with the project objectives, stakeholder management, supplier liaison, communications, and planning & delivering of works. I keep people safe and warm by Managing contractors across operational activities within budget allocations Coordinate works programme in line with project objectives. Providing a safe, efficient, and effective service to all of our customers & general admin duties Manage compliance and safety driven activities while providing reports and MI on these workloads Ensuring work is carried out in line with NRSWA legislation and Traffic Management Act Requirements. Engage and work with third party interfaces as required such as project partners, industry groups, other GDNs, national and local government and European groups outside SGN. Coach and manage direct reports. Performance Management, delivering improvements in performance by embracing innovation and challenging the norm What you'll need You will have experience coordinating multi-disciplinary contractor organisations during the different phases of projects. Ideally you will have a relevant engineering degree and hold or be working towards incorporated or chartered engineer status within a relevant Institution. An extensive knowledge of the gas industry, legislation, and related health and safety policies and procedures is essential Highly motivated, and flexible 'can-do' attitude to work is essential You will need to be an excellent communicator able to engage at all levels, with strong stakeholder management skills Operational and project management experience and must have an AE / CP field experience. Good leadership, organisational, diagnostic, and problem-solving skills and be able to act on your own initiative Committed to safety and to providing coaching & leadership Knowledge of practical application of CDM Regulations and field safety supervision Contractor management experience Individual will be required to demonstrate critical competencies such as analytical and logical thinking Ability to collate and issue management information Ability to respond and adapt quickly to change; and meet tight deadlines Report writing skills Experience of working with core business back-office systems (BORIS, CIPS, etc.) If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Our client has over 20 years of experience in delivering outstanding results for their clients. They are a fast growing and industry leading organisation who are looking for a proactive, organised and experienced administrator to join their growing team. If you are looking for a company to progress your career with, that focuses on their employees strengths and allows them to grow within the business, then this is the position for you. Duties and Responsibilities: • To attend and represent the company at relevant Possession Management meetings. • Carry out work associated with Possessions Planning and submit accurate information relating to any planned possession with the necessary applications. • Plan and create Safe Systems of Work plans in accordance with the type of work required to take place, to the responsible manager expectations. • Brief and update the COSS supervisor on SSOWPs ensuring that all is understood and compliant as well and informing all project involved management of SSOWs of project requirements. • Maintain a continued working practice in line with the industry rule book regulations and comply with set policies and procedures. • Work and communicate closely with project/responsible manager and other Planners to ensure that SSOWP are produced accurately and in a timely manner. • Assist in Safe Work Pack generation. • Control and monitor documents. • Observe and follow all applicable safe methods of working, and health, safety and environmental rules/procedures. Report any incidents or Close Calls immediately to the appropriate person. • Undertake training as required by your manager or the Company. • Adhere to Company Policies and Procedures. Person Specification: • Significant experience in a similar role • Be a holder of SSOWP • Have held or hold a PTS / COSS certificate with good working experience • Have an excellent appreciation of rail related health, safety and environmental standards • Possess a good Trackside Safety Critical knowledge • Competent in the use of GZAM system • Competent in the use of the Network Rail Possession Planning System • Results driven and delivery focused • Excellent communicator at all levels and client-focused • Self-motivated and a team player • A strong and proactive communicator • Works collaboratively and builds effective working relationships. • Highly competent in MS Office • A good understanding and application of health, safety & environment practices. • Flexibility in your approach to work. • Full driving license.
Apr 30, 2024
Full time
Our client has over 20 years of experience in delivering outstanding results for their clients. They are a fast growing and industry leading organisation who are looking for a proactive, organised and experienced administrator to join their growing team. If you are looking for a company to progress your career with, that focuses on their employees strengths and allows them to grow within the business, then this is the position for you. Duties and Responsibilities: • To attend and represent the company at relevant Possession Management meetings. • Carry out work associated with Possessions Planning and submit accurate information relating to any planned possession with the necessary applications. • Plan and create Safe Systems of Work plans in accordance with the type of work required to take place, to the responsible manager expectations. • Brief and update the COSS supervisor on SSOWPs ensuring that all is understood and compliant as well and informing all project involved management of SSOWs of project requirements. • Maintain a continued working practice in line with the industry rule book regulations and comply with set policies and procedures. • Work and communicate closely with project/responsible manager and other Planners to ensure that SSOWP are produced accurately and in a timely manner. • Assist in Safe Work Pack generation. • Control and monitor documents. • Observe and follow all applicable safe methods of working, and health, safety and environmental rules/procedures. Report any incidents or Close Calls immediately to the appropriate person. • Undertake training as required by your manager or the Company. • Adhere to Company Policies and Procedures. Person Specification: • Significant experience in a similar role • Be a holder of SSOWP • Have held or hold a PTS / COSS certificate with good working experience • Have an excellent appreciation of rail related health, safety and environmental standards • Possess a good Trackside Safety Critical knowledge • Competent in the use of GZAM system • Competent in the use of the Network Rail Possession Planning System • Results driven and delivery focused • Excellent communicator at all levels and client-focused • Self-motivated and a team player • A strong and proactive communicator • Works collaboratively and builds effective working relationships. • Highly competent in MS Office • A good understanding and application of health, safety & environment practices. • Flexibility in your approach to work. • Full driving license.
Depot Manager- NO WEEKEND WORK! Annual bonus + a company vehicle! If you can run a high performing depot with a national network offering strong career prospects, why wouldn't you apply?! This depot manager role is based near to Birmingham Responsibilities of the Depot Manager will include, but are not limited to: Creating a happy, motivated environment for your workforce Organising the daily tasks of the depot Calling/Liasing with key accounts Monitoring departmental workloads and dealing with any staff issues that may arise Responsible for all health and safety and other safety at work requirements Maintain high standards of work whilst ensuring that the depot runs smoothly and maintain excellent levels of customer service on a daily basis As the depot manager you will ensure that contribution targets for the depot are achieved As the depot manager you will manage a team of engineers and operators within a specialist equipment hire depot, there will also be a requirement for account management and sales. Please apply if you are based near to Birmingham area with knowledge of the following construction sectors, powered access, plant hire, tool hire, trenching and shoring, lifting, non mechanical, power generation, accommodation or other specialist equipment hire. Commutable from Birmingham, Dudley, Coventry, Tamworth, Sutton Coldfield etc. - if you can commute to Birmingham, you are in the right location! To be successful you may have worked in positions such as a Plant Manager, Assistant Manager, Regional Manager, Branch Manager, Depot Manager, Workshop Manager, Hire Manager, Rental Manager, General Manager or a Hire Supervisor. Benefits of the Depot Manager No weekend work! £38,000 - £42,000 per annum DOE Company Vehicle Hit the APPLY button today if this depot manager role is of interest to you, email Tyler at (url removed) or call directly on (phone number removed)
Apr 30, 2024
Full time
Depot Manager- NO WEEKEND WORK! Annual bonus + a company vehicle! If you can run a high performing depot with a national network offering strong career prospects, why wouldn't you apply?! This depot manager role is based near to Birmingham Responsibilities of the Depot Manager will include, but are not limited to: Creating a happy, motivated environment for your workforce Organising the daily tasks of the depot Calling/Liasing with key accounts Monitoring departmental workloads and dealing with any staff issues that may arise Responsible for all health and safety and other safety at work requirements Maintain high standards of work whilst ensuring that the depot runs smoothly and maintain excellent levels of customer service on a daily basis As the depot manager you will ensure that contribution targets for the depot are achieved As the depot manager you will manage a team of engineers and operators within a specialist equipment hire depot, there will also be a requirement for account management and sales. Please apply if you are based near to Birmingham area with knowledge of the following construction sectors, powered access, plant hire, tool hire, trenching and shoring, lifting, non mechanical, power generation, accommodation or other specialist equipment hire. Commutable from Birmingham, Dudley, Coventry, Tamworth, Sutton Coldfield etc. - if you can commute to Birmingham, you are in the right location! To be successful you may have worked in positions such as a Plant Manager, Assistant Manager, Regional Manager, Branch Manager, Depot Manager, Workshop Manager, Hire Manager, Rental Manager, General Manager or a Hire Supervisor. Benefits of the Depot Manager No weekend work! £38,000 - £42,000 per annum DOE Company Vehicle Hit the APPLY button today if this depot manager role is of interest to you, email Tyler at (url removed) or call directly on (phone number removed)
Corporate Account Manager Salary: 30,000 + company car + Bonus (OTE 35,000 - 38,000+) Location: Leeds Hybrid working and excellent benefits including 26 days holiday, pension scheme, life assurance Our client is a market leader within their field, with offices in West Yorkshire and they now are looking for a Corporate Account Manager to work within their busy Account Management team. The role will be to strategically manage corporate accounts and providing a consultative level of support to customers. You will be looking for opportunities to secure and grow existing clients through building strong relationships, using your commercial acumen to drive growth opportunities and provide recommendations and improvements to services provided. You will need to have experience working within an Account Management role previously in a B2B capacity. You will be liaising with C Suite individuals so excellent communications skills and a professional approach is essential. They offer a great company culture, a strong training plan for you on starting with the company and a range of excellent benefits including 26 days Holidays + Bank Holidays, Pension Scheme and Life Assurance and Flexible and hybrid working. The role is fast paced, varied and challenging with key duties being the following: Account planning effectively on customer accounts, looking for further opportunities to grow existing business. Being a key point of contact on a consistent basis, to "be there" for your customers and providing consultative feedback to clients. Building relationships at Management level to ensure your individual objectives are being met Day to day management of two team members You will organise and attend regular 'Client Review Meetings' with your clients, travelling to their offices throughout the UK, presenting a review pack containing accurate industry information and important account information Understanding the contracts that you are working with for customers, learning all about pricing, the services provided, the range of products and range of schemes available Working proactively to take ownerships of potential problems which may occur with customers What we are looking for in the right candidate: Previous corporate account management experience A good knowledge of MS Excel is beneficial Ability to liaise with c suite level clients A real focus in excellence within everything that you do and high attention to detail on customer service levels A professional and consultative approach with excellent communication skills Able to manage your workload and time effectively Previous people management/ supervisory experience is an advantage A strategic thinker who can work proactively with clients and look at their further development This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
Apr 30, 2024
Full time
Corporate Account Manager Salary: 30,000 + company car + Bonus (OTE 35,000 - 38,000+) Location: Leeds Hybrid working and excellent benefits including 26 days holiday, pension scheme, life assurance Our client is a market leader within their field, with offices in West Yorkshire and they now are looking for a Corporate Account Manager to work within their busy Account Management team. The role will be to strategically manage corporate accounts and providing a consultative level of support to customers. You will be looking for opportunities to secure and grow existing clients through building strong relationships, using your commercial acumen to drive growth opportunities and provide recommendations and improvements to services provided. You will need to have experience working within an Account Management role previously in a B2B capacity. You will be liaising with C Suite individuals so excellent communications skills and a professional approach is essential. They offer a great company culture, a strong training plan for you on starting with the company and a range of excellent benefits including 26 days Holidays + Bank Holidays, Pension Scheme and Life Assurance and Flexible and hybrid working. The role is fast paced, varied and challenging with key duties being the following: Account planning effectively on customer accounts, looking for further opportunities to grow existing business. Being a key point of contact on a consistent basis, to "be there" for your customers and providing consultative feedback to clients. Building relationships at Management level to ensure your individual objectives are being met Day to day management of two team members You will organise and attend regular 'Client Review Meetings' with your clients, travelling to their offices throughout the UK, presenting a review pack containing accurate industry information and important account information Understanding the contracts that you are working with for customers, learning all about pricing, the services provided, the range of products and range of schemes available Working proactively to take ownerships of potential problems which may occur with customers What we are looking for in the right candidate: Previous corporate account management experience A good knowledge of MS Excel is beneficial Ability to liaise with c suite level clients A real focus in excellence within everything that you do and high attention to detail on customer service levels A professional and consultative approach with excellent communication skills Able to manage your workload and time effectively Previous people management/ supervisory experience is an advantage A strategic thinker who can work proactively with clients and look at their further development This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
This is an exciting opportunity for a well-qualified accountant with previous payroll accounting experience to join Uppingham School on a full-time basis. As a Pensions and Payroll Accountant, you will prepare and post monthly payroll journals and ensure payroll related payments are made on a timely basis. You will prepare annual salary budgets and projections, reconciling payroll output and investigating and informing the Finance Controller of any developing financial risks. You will also provide all administration for a final salary pension scheme and supply salary data and returns for statutory accounts disclosures, annual benchmarking surveys, ONS surveys and annual Group Life insurance renewal. You will act as cover when the Payroll and Pensions Supervisor is absent, including running the payroll on iTrent. We are looking for a personable, supportive and flexible individual, with excellent organisation and communication skills. You will be a part qualified accountant actively working towards an ACA, ACCA or CIMA qualification. You will possess recent experience of payroll accounting, as well as knowledge of iTrent or another integrated HR/payroll system. You will demonstrate a strategic and commercial mindset, including an understanding of data analysis, budgeting and business operations. Strong IT and MS Office skills, particularly in the use of MS Excel is essential. Benefits In return Uppingham offers a community that values people. We are warm, compassionate and mutually supportive. This is reflected in our working environment and the benefits we are able to offer: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount 25% Holiday Club discount at Uppingham School Sports Centre for children of Uppingham and Maidwell Hall staff Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Contributory pension scheme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Recognised as "Investors in Diversity" For further details and to apply please click the apply button. Closing date: Friday 10 th May 2024 at 09:00am. Interview date: Thursday 16 th May 2024. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
Apr 29, 2024
Full time
This is an exciting opportunity for a well-qualified accountant with previous payroll accounting experience to join Uppingham School on a full-time basis. As a Pensions and Payroll Accountant, you will prepare and post monthly payroll journals and ensure payroll related payments are made on a timely basis. You will prepare annual salary budgets and projections, reconciling payroll output and investigating and informing the Finance Controller of any developing financial risks. You will also provide all administration for a final salary pension scheme and supply salary data and returns for statutory accounts disclosures, annual benchmarking surveys, ONS surveys and annual Group Life insurance renewal. You will act as cover when the Payroll and Pensions Supervisor is absent, including running the payroll on iTrent. We are looking for a personable, supportive and flexible individual, with excellent organisation and communication skills. You will be a part qualified accountant actively working towards an ACA, ACCA or CIMA qualification. You will possess recent experience of payroll accounting, as well as knowledge of iTrent or another integrated HR/payroll system. You will demonstrate a strategic and commercial mindset, including an understanding of data analysis, budgeting and business operations. Strong IT and MS Office skills, particularly in the use of MS Excel is essential. Benefits In return Uppingham offers a community that values people. We are warm, compassionate and mutually supportive. This is reflected in our working environment and the benefits we are able to offer: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount 25% Holiday Club discount at Uppingham School Sports Centre for children of Uppingham and Maidwell Hall staff Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Contributory pension scheme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Recognised as "Investors in Diversity" For further details and to apply please click the apply button. Closing date: Friday 10 th May 2024 at 09:00am. Interview date: Thursday 16 th May 2024. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Team Leader to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service employees Coaching and mentoring a team of 7, including conducting 121's Improving and implementing new processes and systems and rolling out to the team Collecting data and compiling reports Assisting with Budget preparation Dealing with complex customer enquiries and escalating if appropriate Identifying opportunities to update or improve customer service procedures We are looking for excellent customer service management/supervisory skills, along with first-class communication, organisation and IT skills. What you'll need to succeed You will have experience of leading a team, you will have used a CRM system, preferably Sales Force although that can be taught alongside SAP. What you'll get in return 26 days holiday plus stats, free parking, life assurance, company profit share, free parking and plenty of other superb benefits! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2024
Full time
Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Team Leader to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service employees Coaching and mentoring a team of 7, including conducting 121's Improving and implementing new processes and systems and rolling out to the team Collecting data and compiling reports Assisting with Budget preparation Dealing with complex customer enquiries and escalating if appropriate Identifying opportunities to update or improve customer service procedures We are looking for excellent customer service management/supervisory skills, along with first-class communication, organisation and IT skills. What you'll need to succeed You will have experience of leading a team, you will have used a CRM system, preferably Sales Force although that can be taught alongside SAP. What you'll get in return 26 days holiday plus stats, free parking, life assurance, company profit share, free parking and plenty of other superb benefits! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client has over 20 years of experience in delivering outstanding results for their clients. They are a fast growing and industry leading organisation who are looking for a proactive, organised and experienced administrator to join their growing team. If you are looking for a company to progress your career with, that focuses on their employees' strengths and allows them to grow within the business, then this is the position for you. Duties and Responsibilities: • To attend and represent the company at relevant Possession Management meetings. • Carry out work associated with Possessions Planning and submit accurate information relating to any planned possession with the necessary applications. • Plan and create Safe Systems of Work plans in accordance with the type of work required to take place, to the responsible manager expectations. • Brief and update the COSS supervisor on SSOWPs ensuring that all is understood and compliant as well and informing all project involved management of SSOWs of project requirements. • Maintain a continued working practice in line with the industry rule book regulations and comply with set policies and procedures. • Work and communicate closely with project/responsible manager and other Planners to ensure that SSOWP are produced accurately and in a timely manner. • Assist in Safe Work Pack generation. • Control and monitor documents. • Observe and follow all applicable safe methods of working, and health, safety and environmental rules/procedures. Report any incidents or Close Calls immediately to the appropriate person. • Undertake training as required by your manager or the Company. • Adhere to Company Policies and Procedures. Person Specification: • Significant experience in a similar role • Be a holder of SSOWP • Have held or hold a PTS / COSS certificate with good working experience • Have an excellent appreciation of rail related health, safety and environmental standards • Possess a good Trackside Safety Critical knowledge • Competent in the use of GZAM system • Competent in the use of the Network Rail Possession Planning System • Results driven and delivery focused • Excellent communicator at all levels and client-focused • Self-motivated and a team player • A strong and proactive communicator • Works collaboratively and builds effective working relationships. • Highly competent in MS Office • A good understanding and application of health, safety & environment practices. • Flexibility in your approach to work. • Full driving license.
Apr 29, 2024
Full time
Our client has over 20 years of experience in delivering outstanding results for their clients. They are a fast growing and industry leading organisation who are looking for a proactive, organised and experienced administrator to join their growing team. If you are looking for a company to progress your career with, that focuses on their employees' strengths and allows them to grow within the business, then this is the position for you. Duties and Responsibilities: • To attend and represent the company at relevant Possession Management meetings. • Carry out work associated with Possessions Planning and submit accurate information relating to any planned possession with the necessary applications. • Plan and create Safe Systems of Work plans in accordance with the type of work required to take place, to the responsible manager expectations. • Brief and update the COSS supervisor on SSOWPs ensuring that all is understood and compliant as well and informing all project involved management of SSOWs of project requirements. • Maintain a continued working practice in line with the industry rule book regulations and comply with set policies and procedures. • Work and communicate closely with project/responsible manager and other Planners to ensure that SSOWP are produced accurately and in a timely manner. • Assist in Safe Work Pack generation. • Control and monitor documents. • Observe and follow all applicable safe methods of working, and health, safety and environmental rules/procedures. Report any incidents or Close Calls immediately to the appropriate person. • Undertake training as required by your manager or the Company. • Adhere to Company Policies and Procedures. Person Specification: • Significant experience in a similar role • Be a holder of SSOWP • Have held or hold a PTS / COSS certificate with good working experience • Have an excellent appreciation of rail related health, safety and environmental standards • Possess a good Trackside Safety Critical knowledge • Competent in the use of GZAM system • Competent in the use of the Network Rail Possession Planning System • Results driven and delivery focused • Excellent communicator at all levels and client-focused • Self-motivated and a team player • A strong and proactive communicator • Works collaboratively and builds effective working relationships. • Highly competent in MS Office • A good understanding and application of health, safety & environment practices. • Flexibility in your approach to work. • Full driving license.
Job Title - Children's Advocacy Helpline Volunteer Contract - Volunteer Hours - Minimum 1 day a week for minimum of 1 year post training period, Helpline opening hours Monday to Friday 10am-6pm Salary - Out of pocket expenses for travel (up to £10 per day) and Lunch (up to £5 per day) Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Voice Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives. About the role Our volunteers champion the rights of young people in care and on the edges of care, support them to access advocacy and make their voices heard. Training is provided. Whether you are currently studying, recently graduated, working part-time, retired or between jobs, volunteering with Coram Voice is a great opportunity to make a difference at the same time as gaining experience of working for a national children's rights charity. Our Helpline Supervisors will support you to develop valuable advocacy skills and knowledge of children's rights and we offer specialist training in safeguarding, equality and diversity and advocacy. This training and other resources will help you to prepare for the role. You will be joining a team that provides quality support to young people in a friendly and supportive environment. Our volunteer team is integral to our service and we could not provide the service we do without them, particularly in terms of the support we offer to homeless children. We believe this role will be of particular interest to anyone looking to develop a career involving giving advice, advocacy, children's and human rights, legal work, social work or youth work; or for professionals in those fields who want to use their experience to support the work of a children's charity. Please see our candidate information document for more information about our organisation and the training provided. We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that funds are not diverted from the children and young people we help. To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cvs. Closing Date: 2nd May .59pm Interview Date: Candidates will be interviewed as they apply Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Apr 29, 2024
Full time
Job Title - Children's Advocacy Helpline Volunteer Contract - Volunteer Hours - Minimum 1 day a week for minimum of 1 year post training period, Helpline opening hours Monday to Friday 10am-6pm Salary - Out of pocket expenses for travel (up to £10 per day) and Lunch (up to £5 per day) Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Voice Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives. About the role Our volunteers champion the rights of young people in care and on the edges of care, support them to access advocacy and make their voices heard. Training is provided. Whether you are currently studying, recently graduated, working part-time, retired or between jobs, volunteering with Coram Voice is a great opportunity to make a difference at the same time as gaining experience of working for a national children's rights charity. Our Helpline Supervisors will support you to develop valuable advocacy skills and knowledge of children's rights and we offer specialist training in safeguarding, equality and diversity and advocacy. This training and other resources will help you to prepare for the role. You will be joining a team that provides quality support to young people in a friendly and supportive environment. Our volunteer team is integral to our service and we could not provide the service we do without them, particularly in terms of the support we offer to homeless children. We believe this role will be of particular interest to anyone looking to develop a career involving giving advice, advocacy, children's and human rights, legal work, social work or youth work; or for professionals in those fields who want to use their experience to support the work of a children's charity. Please see our candidate information document for more information about our organisation and the training provided. We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that funds are not diverted from the children and young people we help. To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cvs. Closing Date: 2nd May .59pm Interview Date: Candidates will be interviewed as they apply Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Permanent - Full Time About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates must have strong planning and scheduling skills, ideally obtained within a Social Housing or Contractor repairs environment. You will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. Along with excellent customer service skills, you will have previous experience dealing with high volumes of calls and customer repair related enquiries. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application.
Apr 28, 2024
Full time
Permanent - Full Time About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates must have strong planning and scheduling skills, ideally obtained within a Social Housing or Contractor repairs environment. You will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. Along with excellent customer service skills, you will have previous experience dealing with high volumes of calls and customer repair related enquiries. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application.
LEAD WATER HYGIENE ENGINEER - Enfield 32,000 - 38,000 + Company Car and Additional Benefits (Depending on Experience) Ready to Elevate Your Water Hygiene Career in London? If you are based in or around London and ready to step into a Lead Water Hygiene Engineer role, this opportunity is tailored for you! Our client is actively seeking a dynamic professional capable of handling various water hygiene tasks, from chemical descaling to cooling tower maintenance and commercial site management. In return you are offered a secure career where your efforts and inputs are valued, a supervisory / lead role with ability to progress with brilliant training programs. Skills and Experience Needed: Extensive experience in water hygiene engineer duties Minimum 3 years'+ experience with the relevant roles An ideal candidate should have the relevant qualifications to complete the above Cooling tower and closed system experience is very advantageous Minimum NVQ L2 Plumbing, beneficial to have L3. Full UK Driving License is necessary as regional travel will be part of the job - around London and surroundings Key Responsibilities: Working on all types of sites around London / South East Leading water hygiene duties such as descales, large scale tank cleans and disinfections, cooling tower cleans, Supervising other engineers / assisting them as and when necessary Extensive water hygiene experience - Cold water storage tanks, closed system checks and analysis, water sampling, legionella sampling, cooling towers, chemical dosing. IT literate What's in it for you?: 32,000 - 38,000 annum depending on experience Company vehicle with fuel card Company phone / tablet All PPE provided Great internal progression opportunities Additional training offered Generous holiday + bank holidays Additional benefits Interested? For more information, please contact Noel Roy at penguin recruitment- (phone number removed) or email your CV to (url removed) Suitable Job Titles/Sectors: Water hygiene, maintenance operative, TMV technician, plumber, water treatment, water engineer, water softener, legionella risk assessor, plumbing engineer, legionella control, cooling towers, descales, closed system Commutable locations include: Islington, Camden Town, Hampstead, Highgate, Finchley, Barnet, Enfield, Tottenham, Haringey, Edgware, Stoke Newington, Finsbury Park, Holloway, Muswell Hill, and Wood Green, Hackney, Stratford, Canary Wharf, Shoreditch, Bethnal Green, Bow, Mile End, Whitechapel, Poplar, Walthamstow, Leyton, Leytonstone, Barking, Dagenham, and Romford
Apr 27, 2024
Full time
LEAD WATER HYGIENE ENGINEER - Enfield 32,000 - 38,000 + Company Car and Additional Benefits (Depending on Experience) Ready to Elevate Your Water Hygiene Career in London? If you are based in or around London and ready to step into a Lead Water Hygiene Engineer role, this opportunity is tailored for you! Our client is actively seeking a dynamic professional capable of handling various water hygiene tasks, from chemical descaling to cooling tower maintenance and commercial site management. In return you are offered a secure career where your efforts and inputs are valued, a supervisory / lead role with ability to progress with brilliant training programs. Skills and Experience Needed: Extensive experience in water hygiene engineer duties Minimum 3 years'+ experience with the relevant roles An ideal candidate should have the relevant qualifications to complete the above Cooling tower and closed system experience is very advantageous Minimum NVQ L2 Plumbing, beneficial to have L3. Full UK Driving License is necessary as regional travel will be part of the job - around London and surroundings Key Responsibilities: Working on all types of sites around London / South East Leading water hygiene duties such as descales, large scale tank cleans and disinfections, cooling tower cleans, Supervising other engineers / assisting them as and when necessary Extensive water hygiene experience - Cold water storage tanks, closed system checks and analysis, water sampling, legionella sampling, cooling towers, chemical dosing. IT literate What's in it for you?: 32,000 - 38,000 annum depending on experience Company vehicle with fuel card Company phone / tablet All PPE provided Great internal progression opportunities Additional training offered Generous holiday + bank holidays Additional benefits Interested? For more information, please contact Noel Roy at penguin recruitment- (phone number removed) or email your CV to (url removed) Suitable Job Titles/Sectors: Water hygiene, maintenance operative, TMV technician, plumber, water treatment, water engineer, water softener, legionella risk assessor, plumbing engineer, legionella control, cooling towers, descales, closed system Commutable locations include: Islington, Camden Town, Hampstead, Highgate, Finchley, Barnet, Enfield, Tottenham, Haringey, Edgware, Stoke Newington, Finsbury Park, Holloway, Muswell Hill, and Wood Green, Hackney, Stratford, Canary Wharf, Shoreditch, Bethnal Green, Bow, Mile End, Whitechapel, Poplar, Walthamstow, Leyton, Leytonstone, Barking, Dagenham, and Romford
Requisition ID 19582 - Posted - United Kingdom - Professional track - Permanent - No At Aker Solutions we are changemakers and accelerators. With a proud history of delivering complex projects to the oil and gas industry, we need talented individuals to help us shape the path towards a sustainable energy future. Our team in West London provide front-end studies, engineering, procurement and project management services for initiating and executing oil and gas field, HVDC, renewable energy and carbon capture developments. We are currently looking for a Senior Process Engineer to strengthen the team. What will you be doing? Responsible for delivering quality engineering process design for onshore / offshore facilities Prepare Process Flow Diagrams (PFDs), P&IDs, heat & material balance Sizing of equipment, hydraulic calculations and lines sizing Prepare process data sheets for equipment, valves and instruments Prepare engineering concepts and develop into detail design Carry out manual and computer analysis Prepare CTR estimates for process scopes Prepare construction and commissioning procedures Use of computerised information processing both general and specialist for Process Engineering such as HYSYS, OLGA and PIPENET Review and comment on vendor information and assist with inspection and testing Carry out single and inter-discipline checks and reviews Review and check subordinate engineers' work Carry out onshore / offshore survey and answer site queries Basic knowledge of design software such as PDMS, Navisworks and AutoCAD. We think you should have: Chartered status Sound working knowledge of relevant industry design codes and standards Conversant with appropriate technical software Aware of latest technical developments Ability to direct and guide engineers and designers Effective written and verbal communication skills Good team working skills Knowledge / experience in steady state simulation Good breadth of engineering design experience in the onshore/offshore oil & gas and/or renewable energy industry Front End, FEED and EPC experience Previous experience in leadership/supervisory position will be an added advantage Experience of multiple office execution/workshare. More reasons to work with us: Professional development and career opportunities Competitive pay and benefits Healthy work-life balance Join a company committed to becoming a significant player in the energy transition Interested? Contact us. For more information about the position, please contact Laura Mansell, Lead Recruiter :email NES Advantage is Aker Solutions' global recruitment services provider responsible for permanent and temporary staffing service. Diversity and Inclusion Aker Solutions is empowered by its diverse workforce. We ensure a good working environment where equal opportunity, diversity and inclusion are considered vital to our success. We believe diversity creates value, attracts talent, and makes life more interesting. We therefore encourage and welcome applications from diverse backgrounds related to race, religion, nationality, sexual orientation, gender, ethnicity, disability, age, and more. This is Aker Solutions Aker Solutions delivers integrated solutions, products and services to the global energy industry. We enable low-carbon oil and gas production and develop renewable solutions to meet future energy needs. By combining innovative digital solutions and predictable project execution we accelerate the transition to sustainable energy production. Aker Solutions employs approximately 15,000 people in more than 20 countries.
Apr 27, 2024
Full time
Requisition ID 19582 - Posted - United Kingdom - Professional track - Permanent - No At Aker Solutions we are changemakers and accelerators. With a proud history of delivering complex projects to the oil and gas industry, we need talented individuals to help us shape the path towards a sustainable energy future. Our team in West London provide front-end studies, engineering, procurement and project management services for initiating and executing oil and gas field, HVDC, renewable energy and carbon capture developments. We are currently looking for a Senior Process Engineer to strengthen the team. What will you be doing? Responsible for delivering quality engineering process design for onshore / offshore facilities Prepare Process Flow Diagrams (PFDs), P&IDs, heat & material balance Sizing of equipment, hydraulic calculations and lines sizing Prepare process data sheets for equipment, valves and instruments Prepare engineering concepts and develop into detail design Carry out manual and computer analysis Prepare CTR estimates for process scopes Prepare construction and commissioning procedures Use of computerised information processing both general and specialist for Process Engineering such as HYSYS, OLGA and PIPENET Review and comment on vendor information and assist with inspection and testing Carry out single and inter-discipline checks and reviews Review and check subordinate engineers' work Carry out onshore / offshore survey and answer site queries Basic knowledge of design software such as PDMS, Navisworks and AutoCAD. We think you should have: Chartered status Sound working knowledge of relevant industry design codes and standards Conversant with appropriate technical software Aware of latest technical developments Ability to direct and guide engineers and designers Effective written and verbal communication skills Good team working skills Knowledge / experience in steady state simulation Good breadth of engineering design experience in the onshore/offshore oil & gas and/or renewable energy industry Front End, FEED and EPC experience Previous experience in leadership/supervisory position will be an added advantage Experience of multiple office execution/workshare. More reasons to work with us: Professional development and career opportunities Competitive pay and benefits Healthy work-life balance Join a company committed to becoming a significant player in the energy transition Interested? Contact us. For more information about the position, please contact Laura Mansell, Lead Recruiter :email NES Advantage is Aker Solutions' global recruitment services provider responsible for permanent and temporary staffing service. Diversity and Inclusion Aker Solutions is empowered by its diverse workforce. We ensure a good working environment where equal opportunity, diversity and inclusion are considered vital to our success. We believe diversity creates value, attracts talent, and makes life more interesting. We therefore encourage and welcome applications from diverse backgrounds related to race, religion, nationality, sexual orientation, gender, ethnicity, disability, age, and more. This is Aker Solutions Aker Solutions delivers integrated solutions, products and services to the global energy industry. We enable low-carbon oil and gas production and develop renewable solutions to meet future energy needs. By combining innovative digital solutions and predictable project execution we accelerate the transition to sustainable energy production. Aker Solutions employs approximately 15,000 people in more than 20 countries.
HSEQ Group Supervisor (EMEA) London Permanent £97,000 per annum + up to £15,625 target incentive and benefits Shirley Parsons have exclusively partnered with a global leader in contractor and supplier management who have an opening for a HSEQ Group Supervisor covering the UK and Europe. The post holder will be responsible for providing leadership to the HSEQ team, technical expertise to new and existing clients, and supporting business development activities. This opportunity has a hybrid working arrangement and will suit candidates residing in and around London, with the ability to commit to occasional travel to client sites both nationally and internationally. There will be overnight stays involved for travel further afield but there will be weeks without any travel at all. This position is best suited to candidates operating as a manager looking to progress their career with a strong leadership pathway and those operating at a director level may be too experienced, please consider this when applying. The HSEQ Group Supervisor will be responsible for: Oversee complex projects for functionality and system improvements. Drive strategic and tactical goals to meet company objectives for quality and technical projects. Maintain knowledge of health, safety, and environmental regulations and industry best practices. Direct and mentor teams, including external consultants, while ensuring compliance and continuous improvement. The ideal HSEQ Group Supervisor requires: Experience in Health and Safety and leadership positions ideally within heavy industries, with a desire to progress. Relevant diploma or degree level qualification, or equivalent work experience in a relevant field. Ability to manage multiple tasks, alongside strong organisational skills in a fast-paced environment. Problem-solving skills, demonstrated initiative, and excellent verbal and written communication. Vacancy reference: PR/(phone number removed) Vacancy contact: Ethan Baddeley (url removed) (phone number removed)
Apr 27, 2024
Full time
HSEQ Group Supervisor (EMEA) London Permanent £97,000 per annum + up to £15,625 target incentive and benefits Shirley Parsons have exclusively partnered with a global leader in contractor and supplier management who have an opening for a HSEQ Group Supervisor covering the UK and Europe. The post holder will be responsible for providing leadership to the HSEQ team, technical expertise to new and existing clients, and supporting business development activities. This opportunity has a hybrid working arrangement and will suit candidates residing in and around London, with the ability to commit to occasional travel to client sites both nationally and internationally. There will be overnight stays involved for travel further afield but there will be weeks without any travel at all. This position is best suited to candidates operating as a manager looking to progress their career with a strong leadership pathway and those operating at a director level may be too experienced, please consider this when applying. The HSEQ Group Supervisor will be responsible for: Oversee complex projects for functionality and system improvements. Drive strategic and tactical goals to meet company objectives for quality and technical projects. Maintain knowledge of health, safety, and environmental regulations and industry best practices. Direct and mentor teams, including external consultants, while ensuring compliance and continuous improvement. The ideal HSEQ Group Supervisor requires: Experience in Health and Safety and leadership positions ideally within heavy industries, with a desire to progress. Relevant diploma or degree level qualification, or equivalent work experience in a relevant field. Ability to manage multiple tasks, alongside strong organisational skills in a fast-paced environment. Problem-solving skills, demonstrated initiative, and excellent verbal and written communication. Vacancy reference: PR/(phone number removed) Vacancy contact: Ethan Baddeley (url removed) (phone number removed)
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Finning Field Engineer you will respond to customer's Marine repair and service requests. You will be responsible for diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems installed in vessels. Job Description: Working within Finning's Marine field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems installed in vessels. As a Finning Employee you will receive: Salary -£33,400 - £37,900 basic 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Annual Tool Allowance Access to company share scheme Healthcare benefit (claim costs back of everyday health costs i.e. dentist, opticians, up to 7% pension Van, Laptop and Phone Industry leading CAT product training Overtime Main Job Functions • Provide an estimate of arrival time at customer's Location in response to service request based on the job instructions from Branch giving details of customer location, Vessel, contact name and nature of problem and current work situation. • Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. • Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. • Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. • Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills: • Hands-on experience in safety, health, environment and quality (SHEQ) processes and procedures. • Hand-on experience in operating, maintaining, overhauling, repairing, testing and commissioning medium & high-speed marine engines, CAT engines, packages and systems. • Hands-on experience with electronic (DC), mechanical and electrical (AC) systems. • Hands-on experience operating engineering diagnostic software and equipment. • Hands-on experience reading and interpreting complex wiring diagrams and mechanical schematics. • Analytical and problem-solving skills - breaking problems down into manageable components in order to prevail. • Planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines. • Communication & interpersonal skills and the ability to foster constructive relationships both internally and externally. Accountability: • Compliance with company policies and procedures. • Efficient time management ensuring that company utilisation and productivity targets are met. • Quality of troubleshooting and diagnostic outcomes. • Quality of maintenance, overhaul, repair, test and commissioning works. • Quality of technical reports. • Quality of customer relationships. • Team morale and wellbeing. Knowledge: • Knowledge in the use of field-based diagnosis tools and equipment essential • Medium & high-speed marine engines, packages and systems. • Electronic, mechanical and electrical engineering principles. • Experience working on Caterpillar / MaK engines would be beneficial Education: • Formally apprentice trained (NVQ Level 3) and served engineer. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 27, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Finning Field Engineer you will respond to customer's Marine repair and service requests. You will be responsible for diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems installed in vessels. Job Description: Working within Finning's Marine field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems installed in vessels. As a Finning Employee you will receive: Salary -£33,400 - £37,900 basic 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Annual Tool Allowance Access to company share scheme Healthcare benefit (claim costs back of everyday health costs i.e. dentist, opticians, up to 7% pension Van, Laptop and Phone Industry leading CAT product training Overtime Main Job Functions • Provide an estimate of arrival time at customer's Location in response to service request based on the job instructions from Branch giving details of customer location, Vessel, contact name and nature of problem and current work situation. • Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. • Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. • Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. • Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills: • Hands-on experience in safety, health, environment and quality (SHEQ) processes and procedures. • Hand-on experience in operating, maintaining, overhauling, repairing, testing and commissioning medium & high-speed marine engines, CAT engines, packages and systems. • Hands-on experience with electronic (DC), mechanical and electrical (AC) systems. • Hands-on experience operating engineering diagnostic software and equipment. • Hands-on experience reading and interpreting complex wiring diagrams and mechanical schematics. • Analytical and problem-solving skills - breaking problems down into manageable components in order to prevail. • Planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines. • Communication & interpersonal skills and the ability to foster constructive relationships both internally and externally. Accountability: • Compliance with company policies and procedures. • Efficient time management ensuring that company utilisation and productivity targets are met. • Quality of troubleshooting and diagnostic outcomes. • Quality of maintenance, overhaul, repair, test and commissioning works. • Quality of technical reports. • Quality of customer relationships. • Team morale and wellbeing. Knowledge: • Knowledge in the use of field-based diagnosis tools and equipment essential • Medium & high-speed marine engines, packages and systems. • Electronic, mechanical and electrical engineering principles. • Experience working on Caterpillar / MaK engines would be beneficial Education: • Formally apprentice trained (NVQ Level 3) and served engineer. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Staff For Education
Sutton-in-ashfield, Nottinghamshire
Cover Supervisors urgently required for local Secondary Schools. Are you looking to start a career in teaching? Look no further, we can help you gain experience in secondary schools today with no teaching qualifications! We aim to provide classroom support to our partner schools by sourcing outstanding Cover Supervisors who have the following qualities and understanding click apply for full job details
Apr 27, 2024
Seasonal
Cover Supervisors urgently required for local Secondary Schools. Are you looking to start a career in teaching? Look no further, we can help you gain experience in secondary schools today with no teaching qualifications! We aim to provide classroom support to our partner schools by sourcing outstanding Cover Supervisors who have the following qualities and understanding click apply for full job details
Our client, based in Northfield, are seeking a Customer Survey Representative, who's primary responsibility is to contact existing customers via telephone and conduct brief reviews of their service experiences. As a Customer Survey Representative, your role is crucial in gathering valuable feedback to enhance customer satisfaction and improve service quality. This is a 6 week temporary position that may be extended. Paying £12 per hour. The hours for the Customer Survey Representative are as follows: Mon - Thurs - 9am - 5pm Mon - Friday - 9am - 4pm Customer Survey Representative Key Responsibilities: Conducting Customer Surveys: Place outbound calls to existing customers to gather feedback on their recent service experiences. Follow a scripted questionnaire while maintaining a conversational tone to ensure a positive interaction. Active Listening: Listen attentively to customers' responses, demonstrating empathy and understanding while probing for specific details regarding their satisfaction or concerns. Recording Responses: Accurately record customer responses and feedback in the designated database or CRM system. Ensure all information is documented thoroughly and in a timely manner. Problem Resolution: Identify and escalate any customer issues or complaints to the appropriate department or supervisor for resolution. Offer assistance or guidance when necessary to address customer concerns effectively. Maintaining Professionalism: Uphold a professional and courteous demeanour at all times during interactions with customers. Remain patient and composed. Adhering to Guidelines: Follow established guidelines and procedures for conducting surveys, ensuring compliance with company policies and regulations. Achieving Targets: Meet or exceed performance targets for survey completion rates, quality scores, and customer satisfaction metrics. Continuous Improvement: Provide feedback and insights based on customer responses to contribute to the ongoing improvement of products and services. Suggest areas for enhancement or refinement in survey processes. Customer Survey Representative Requirements: Excellent Phone Manner Customer Service Skills Active Listening IT Skills Attention to Detail Time Management Resilience Team Player Customer Survey Representative Education and Experience: Previous experience in customer service, telemarketing, or phone-based surveys preferred. Training in customer service techniques or call centre procedures is advantageous. Due to the high volume of applications, we regret that we are unable to respond to each applicant individually. If you have not heard back from us within 48 hours, please assume your application has been unsuccessful. However, rest assured that we carefully review every CV, and if another suitable opportunity arises in the future, we will be in touch. Thank you for your understanding.
Apr 27, 2024
Seasonal
Our client, based in Northfield, are seeking a Customer Survey Representative, who's primary responsibility is to contact existing customers via telephone and conduct brief reviews of their service experiences. As a Customer Survey Representative, your role is crucial in gathering valuable feedback to enhance customer satisfaction and improve service quality. This is a 6 week temporary position that may be extended. Paying £12 per hour. The hours for the Customer Survey Representative are as follows: Mon - Thurs - 9am - 5pm Mon - Friday - 9am - 4pm Customer Survey Representative Key Responsibilities: Conducting Customer Surveys: Place outbound calls to existing customers to gather feedback on their recent service experiences. Follow a scripted questionnaire while maintaining a conversational tone to ensure a positive interaction. Active Listening: Listen attentively to customers' responses, demonstrating empathy and understanding while probing for specific details regarding their satisfaction or concerns. Recording Responses: Accurately record customer responses and feedback in the designated database or CRM system. Ensure all information is documented thoroughly and in a timely manner. Problem Resolution: Identify and escalate any customer issues or complaints to the appropriate department or supervisor for resolution. Offer assistance or guidance when necessary to address customer concerns effectively. Maintaining Professionalism: Uphold a professional and courteous demeanour at all times during interactions with customers. Remain patient and composed. Adhering to Guidelines: Follow established guidelines and procedures for conducting surveys, ensuring compliance with company policies and regulations. Achieving Targets: Meet or exceed performance targets for survey completion rates, quality scores, and customer satisfaction metrics. Continuous Improvement: Provide feedback and insights based on customer responses to contribute to the ongoing improvement of products and services. Suggest areas for enhancement or refinement in survey processes. Customer Survey Representative Requirements: Excellent Phone Manner Customer Service Skills Active Listening IT Skills Attention to Detail Time Management Resilience Team Player Customer Survey Representative Education and Experience: Previous experience in customer service, telemarketing, or phone-based surveys preferred. Training in customer service techniques or call centre procedures is advantageous. Due to the high volume of applications, we regret that we are unable to respond to each applicant individually. If you have not heard back from us within 48 hours, please assume your application has been unsuccessful. However, rest assured that we carefully review every CV, and if another suitable opportunity arises in the future, we will be in touch. Thank you for your understanding.
ABOUT THE COMPANY: Our client provides domiciliary home care services across the South East and is now looking to appoint a new Field Care Supervisor in their Brighton Branch. Our client understands that every person and family is unique which is why they strive to only employ caregivers who really want to make a difference in the lives of those they care for click apply for full job details
Apr 27, 2024
Full time
ABOUT THE COMPANY: Our client provides domiciliary home care services across the South East and is now looking to appoint a new Field Care Supervisor in their Brighton Branch. Our client understands that every person and family is unique which is why they strive to only employ caregivers who really want to make a difference in the lives of those they care for click apply for full job details