Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. What we're looking for First things first: you don't need to know about tiles to work in a Topps Tile store. And you don't need to be someone who spends all their spare time DIYing. If retail's your speciality and you share our passion for exceptional customer service, you'll make a great Deputy Store Manager. Working alongside the Store Manager, you'll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? It's something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, you'll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities and build strong relationships with our retail and trade customers. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Deputy Manager, it's not just people who'll improve with you around; you'll constantly be looking for exciting new ways to improve your store and the customer experience. By having an interest in interior design or being a creative person, you will be able to inspire our customers in their style choices using leading edge technology which really allows our customers' projects to come to life. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are A store customer's enjoy shopping in and colleagues love working in - that's what you do brilliantly. You've worked in retail, you've led teams and you can show us where you've exceeded sales and profit targets. But more than anything, you know the ingredients that make for magical customer experiences - and you're able to get the best out of team members to make it happen. As Deputy Manager, you're can-do, will-do, someone who rolls up their sleeves while leading by example. You do everything you can to help your team members, coaching them, supporting them, sharing advice and knowledge. You're commercially switched on too, with business acumen to keep ahead of your competition and set your store apart. What we'll do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours including weekends, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either. We do ask that you are flexible to work in alternative locations if required. Who we are Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Closing Date Friday 24 May 2024 JBRP1_UKTJ
Apr 30, 2024
Full time
Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. What we're looking for First things first: you don't need to know about tiles to work in a Topps Tile store. And you don't need to be someone who spends all their spare time DIYing. If retail's your speciality and you share our passion for exceptional customer service, you'll make a great Deputy Store Manager. Working alongside the Store Manager, you'll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? It's something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, you'll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities and build strong relationships with our retail and trade customers. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Deputy Manager, it's not just people who'll improve with you around; you'll constantly be looking for exciting new ways to improve your store and the customer experience. By having an interest in interior design or being a creative person, you will be able to inspire our customers in their style choices using leading edge technology which really allows our customers' projects to come to life. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are A store customer's enjoy shopping in and colleagues love working in - that's what you do brilliantly. You've worked in retail, you've led teams and you can show us where you've exceeded sales and profit targets. But more than anything, you know the ingredients that make for magical customer experiences - and you're able to get the best out of team members to make it happen. As Deputy Manager, you're can-do, will-do, someone who rolls up their sleeves while leading by example. You do everything you can to help your team members, coaching them, supporting them, sharing advice and knowledge. You're commercially switched on too, with business acumen to keep ahead of your competition and set your store apart. What we'll do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours including weekends, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either. We do ask that you are flexible to work in alternative locations if required. Who we are Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Closing Date Friday 24 May 2024 JBRP1_UKTJ
Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven and passionate managers and with growth comes opportunity, so we are looking for an experienced Store Manager to lead our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you'll do this by making a positive impact in the following areas: Lead the team and maintain standards Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Develop the best team possible by planning succession strategies Providing on the spot feedback, and celebrating success You will lead the team in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Passion for retail and people Confident leader who can motivate and challenge others to deliver Data led and target driven Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information The Rewards: Basic Salary £41,500 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
Apr 30, 2024
Full time
Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven and passionate managers and with growth comes opportunity, so we are looking for an experienced Store Manager to lead our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you'll do this by making a positive impact in the following areas: Lead the team and maintain standards Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Develop the best team possible by planning succession strategies Providing on the spot feedback, and celebrating success You will lead the team in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Passion for retail and people Confident leader who can motivate and challenge others to deliver Data led and target driven Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information The Rewards: Basic Salary £41,500 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
Saint Michaels Hospice Charity Stores are at the heart of our community. We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road. This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fa click apply for full job details
Apr 30, 2024
Full time
Saint Michaels Hospice Charity Stores are at the heart of our community. We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road. This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fa click apply for full job details
Role: Greggs Assistant Manager Location: Glasgow,G46 8AA Hours: Full Time Contract / Permanent Hourly Rate: £12.50 per hour Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group We are looking for a dedicated Assistant Manager who can lead, inspire and motivate a team to join our welcoming Greggs bakery team! Our Retail Assistant Managers are responsible for managing the store when the Manager is not ar click apply for full job details
Apr 30, 2024
Full time
Role: Greggs Assistant Manager Location: Glasgow,G46 8AA Hours: Full Time Contract / Permanent Hourly Rate: £12.50 per hour Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group We are looking for a dedicated Assistant Manager who can lead, inspire and motivate a team to join our welcoming Greggs bakery team! Our Retail Assistant Managers are responsible for managing the store when the Manager is not ar click apply for full job details
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
Apr 30, 2024
Full time
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
We are currently recruiting for an experienced HR Advisor, to join our busy HR Shared Services team based at our Support Centre in Speke, Liverpool. This is a 12 month maternity cover, full time in the office, Monday to Friday. As a HR Advisor, you will act as a point of escalation and support for the shared service advisors as well as being the main point of contact for line managers. You will provide ER telephone advice for a high volume case load, proactively dealing with colleague issues and playing a vital role in the departments' tasks including: Providing all aspects of generalist HR advice, including disciplinary, grievance, performance management and management of absence processes Providing complex employee relations HR advice and guidance to senior leaders To undertake project work/ad hoc duties in line with the needs of the business and ongoing development of the HR department The skills/experience required are: Strong generalist experience with focus on ER Ability to interact with all levels of staff within the organisation with excellent communication skill both written and verbal. Up to date and demonstrable knowledge of UK employment legislation Ability to work in a fast-paced professional services environment balancing multiple priorities and ensuring delivery. We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Apr 30, 2024
Full time
We are currently recruiting for an experienced HR Advisor, to join our busy HR Shared Services team based at our Support Centre in Speke, Liverpool. This is a 12 month maternity cover, full time in the office, Monday to Friday. As a HR Advisor, you will act as a point of escalation and support for the shared service advisors as well as being the main point of contact for line managers. You will provide ER telephone advice for a high volume case load, proactively dealing with colleague issues and playing a vital role in the departments' tasks including: Providing all aspects of generalist HR advice, including disciplinary, grievance, performance management and management of absence processes Providing complex employee relations HR advice and guidance to senior leaders To undertake project work/ad hoc duties in line with the needs of the business and ongoing development of the HR department The skills/experience required are: Strong generalist experience with focus on ER Ability to interact with all levels of staff within the organisation with excellent communication skill both written and verbal. Up to date and demonstrable knowledge of UK employment legislation Ability to work in a fast-paced professional services environment balancing multiple priorities and ensuring delivery. We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Imports Assistant Team Manager (German Speaking) Summary £41,800 up to £51,700 per annum - This isn't where you've come from. This is where we're going. Working at the heart of Lidl's Import team, you'll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl's millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we're looking for an Import Assistant Team Manager to join us! Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will own a process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectful role model. You will be part of the team that enables Lidl's flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers. In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach. You'll need brilliant communication skills and you'll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where you'll need to take a pragmatic approach to solving problems to ensure our imported products get on to the shelves in Lidl stores on time. If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you! "We offer our colleagues as much flexibility as their role allows and empower our teams to choose how and where they work best." What you'll do Leading and working together with your team to ensure the workflows are evenly distributed and to maintained efficiency Building and maintaining strong relationships with internal and external stakeholders (Customs agent and freight forwarders) Responsibility for the activities relating to the importation of goods (support on data, documentation queries Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training Understanding the objectives and the impact of projects on the business and driving solutions to business critical issues Escalating key issues to leadership proactively and in a timely manner Evaluating process and systems relating to all aspects of imports What you'll need German language is essential both written and verbal Knowledge of import processes from the EU and rest of the world is essential An understanding of the variety of documentation needed to import food and non-food items Team lead experience, building and supporting a team through peaks and troughs Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure Approaching problem-solving calmly and methodically, with a collaborative ethos Strong communication skills with the ability to liaise effectively with employees across all levels of the business Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working Ability to work collaboratively with a range of business departments to complete a project successfully Good knowledge of SAP Retail or similar retail logistics systems is beneficial Self-motivated and proactive Process focused with attention to detail Comfortable working to tight deadlines and in a pressurised environment Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £41,800 up to £51,700 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
Imports Assistant Team Manager (German Speaking) Summary £41,800 up to £51,700 per annum - This isn't where you've come from. This is where we're going. Working at the heart of Lidl's Import team, you'll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl's millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we're looking for an Import Assistant Team Manager to join us! Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will own a process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectful role model. You will be part of the team that enables Lidl's flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers. In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach. You'll need brilliant communication skills and you'll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where you'll need to take a pragmatic approach to solving problems to ensure our imported products get on to the shelves in Lidl stores on time. If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you! "We offer our colleagues as much flexibility as their role allows and empower our teams to choose how and where they work best." What you'll do Leading and working together with your team to ensure the workflows are evenly distributed and to maintained efficiency Building and maintaining strong relationships with internal and external stakeholders (Customs agent and freight forwarders) Responsibility for the activities relating to the importation of goods (support on data, documentation queries Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training Understanding the objectives and the impact of projects on the business and driving solutions to business critical issues Escalating key issues to leadership proactively and in a timely manner Evaluating process and systems relating to all aspects of imports What you'll need German language is essential both written and verbal Knowledge of import processes from the EU and rest of the world is essential An understanding of the variety of documentation needed to import food and non-food items Team lead experience, building and supporting a team through peaks and troughs Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure Approaching problem-solving calmly and methodically, with a collaborative ethos Strong communication skills with the ability to liaise effectively with employees across all levels of the business Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working Ability to work collaboratively with a range of business departments to complete a project successfully Good knowledge of SAP Retail or similar retail logistics systems is beneficial Self-motivated and proactive Process focused with attention to detail Comfortable working to tight deadlines and in a pressurised environment Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £41,800 up to £51,700 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us - everyone is welcome. To see this in action, check out our Tik Tok . Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are: Grow Together , Celebrate Each Other and Break All Boundaries We are proud of our journey so far and are looking for more ambitious and values driven people to join us as we continue to grow. WHAT'S THE MISSION? You will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst partnering with your store manager to lead and develop your team, with growth always at the forefront. WHAT DOES SUCCESS LOOK LIKE? Experiential Retail Partner with your Store Manager to lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative. Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community Inspirational Reverse Leadership Partner with your Store Manager to provide the support, mentorship, coaching and guidance that the team need to truly flourish and grow in their roles Adopt a reverse leadership approach in partnership with your Store Manager to inspire continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams A clear and confident communicator, you're comfortable with delivering feedback on the shop floor, observing & delivering in the moment Cross-functional collaboration Partnering with your Store Manager to drive a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction WHAT WOULD YOU LIKE FROM ME? A values champion and brand ambassador our values resonate deeply with you This role is ideal for anyone with experience as an Assistant Store Manager You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development Strong communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels. You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have WHAT WE DO FOR YOU: £29,000 per year + commission Product Allowance + Friends & Family Discount 28 days holiday + 1 day/yr service Many Socials and Awards evenings to celebrate our amazing team Personal Financial Coaching Sabbatical after 3 years service Increased parental leave after 2 years service We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.
Apr 30, 2024
Full time
Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us - everyone is welcome. To see this in action, check out our Tik Tok . Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are: Grow Together , Celebrate Each Other and Break All Boundaries We are proud of our journey so far and are looking for more ambitious and values driven people to join us as we continue to grow. WHAT'S THE MISSION? You will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst partnering with your store manager to lead and develop your team, with growth always at the forefront. WHAT DOES SUCCESS LOOK LIKE? Experiential Retail Partner with your Store Manager to lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative. Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community Inspirational Reverse Leadership Partner with your Store Manager to provide the support, mentorship, coaching and guidance that the team need to truly flourish and grow in their roles Adopt a reverse leadership approach in partnership with your Store Manager to inspire continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams A clear and confident communicator, you're comfortable with delivering feedback on the shop floor, observing & delivering in the moment Cross-functional collaboration Partnering with your Store Manager to drive a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction WHAT WOULD YOU LIKE FROM ME? A values champion and brand ambassador our values resonate deeply with you This role is ideal for anyone with experience as an Assistant Store Manager You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development Strong communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels. You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have WHAT WE DO FOR YOU: £29,000 per year + commission Product Allowance + Friends & Family Discount 28 days holiday + 1 day/yr service Many Socials and Awards evenings to celebrate our amazing team Personal Financial Coaching Sabbatical after 3 years service Increased parental leave after 2 years service We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
Apr 30, 2024
Full time
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
About the role Shop Managers play a key part in the success of our business. You'll manage your team in an inclusive and consistent way developing and maintaining high performance through recruitment, training, and engagement. You'll be the key driver for sales and profit for your shop and we'll provide you with all the training you need to be successful in your role. What you'll do Being a Shop Manager is management at its most practical -as well as leading your team to complete tasks, you'll need to roll your sleeves up, get involved in food preparation, serve customers, and make sure the shop is clean, well-stocked and welcoming. You'll keep a close eye on things like, wage controls, waste controls, training, and customer service standards. We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru so you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Shop Managers to have a track record as a Supervisor or Line Manager and lots of experience delivering excellent customer service. You'll have experience in a food on the go environment or within retail. You'll have proven experience of using your skillset to develop a team of people and be supporting of an inclusive culture - recognising and valuing that difference is good. You'll be ready to work alongside some great people and have lots of fun in your Greggs journey! About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information The heart and soul of the team - our Shop Managers lead the way in the smooth running of their Greggs shop. We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 weeks annual leave, pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Apr 30, 2024
Full time
About the role Shop Managers play a key part in the success of our business. You'll manage your team in an inclusive and consistent way developing and maintaining high performance through recruitment, training, and engagement. You'll be the key driver for sales and profit for your shop and we'll provide you with all the training you need to be successful in your role. What you'll do Being a Shop Manager is management at its most practical -as well as leading your team to complete tasks, you'll need to roll your sleeves up, get involved in food preparation, serve customers, and make sure the shop is clean, well-stocked and welcoming. You'll keep a close eye on things like, wage controls, waste controls, training, and customer service standards. We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru so you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Shop Managers to have a track record as a Supervisor or Line Manager and lots of experience delivering excellent customer service. You'll have experience in a food on the go environment or within retail. You'll have proven experience of using your skillset to develop a team of people and be supporting of an inclusive culture - recognising and valuing that difference is good. You'll be ready to work alongside some great people and have lots of fun in your Greggs journey! About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information The heart and soul of the team - our Shop Managers lead the way in the smooth running of their Greggs shop. We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 weeks annual leave, pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Brent Cross as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Apr 30, 2024
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Brent Cross as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
We currently have a fantastic opportunity for an innovative Shop Manager,who is looking to make their mark in a high profile store in Street, Somerset. You will join us working 37.5 hours per week on a rota basis (to include weekends) and in return you will receive a salary of up to £24,648 per annum plus excellent benefits. Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, weve improved the lives of millions of cats and transformed the way millions of people see and care for cats. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time. Responsibilities of our Shop Manager: As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care. What were looking for in our Shop Manager: Previous retail and people management experience A strong communicator with excellent organisational skills A highly self-motivated, positive and resilient individual The ability to build and maintain positive working relationships with a variety of people Strong knowledge of the issues relating to recruiting and retaining volunteers Experience of working to targets and KPIs within a retail environment is essential What we can offer you: salary of up to £24,648 per annum generous annual leave entitlement contribution pension scheme life assurance scheme range of health benefits including private healthcare Employee Assistance Programme and more Through our values and behaviours we help people see the world through cats eyes. Together we can make a difference. Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK! Closing date: 5th May 2024 Virtual interview date: 10th May 2024 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. JBRP1_UKTJ
Apr 30, 2024
Full time
We currently have a fantastic opportunity for an innovative Shop Manager,who is looking to make their mark in a high profile store in Street, Somerset. You will join us working 37.5 hours per week on a rota basis (to include weekends) and in return you will receive a salary of up to £24,648 per annum plus excellent benefits. Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, weve improved the lives of millions of cats and transformed the way millions of people see and care for cats. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time. Responsibilities of our Shop Manager: As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care. What were looking for in our Shop Manager: Previous retail and people management experience A strong communicator with excellent organisational skills A highly self-motivated, positive and resilient individual The ability to build and maintain positive working relationships with a variety of people Strong knowledge of the issues relating to recruiting and retaining volunteers Experience of working to targets and KPIs within a retail environment is essential What we can offer you: salary of up to £24,648 per annum generous annual leave entitlement contribution pension scheme life assurance scheme range of health benefits including private healthcare Employee Assistance Programme and more Through our values and behaviours we help people see the world through cats eyes. Together we can make a difference. Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK! Closing date: 5th May 2024 Virtual interview date: 10th May 2024 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. JBRP1_UKTJ
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
Apr 30, 2024
Full time
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
Our client is looking for a Plumbing Assessor to be a member of a team who will be responsible for the delivery of quality training programmes to students. Specific Duties and Responsibilities: Conducting practical assessments of Learners in accordance with the requirements of the awarding body. Monitoring/tracking learners progress with regard to practical competencies. Assessment of the underpinning knowledge requirements of the qualification, within the work place. Carrying out the administration for the above, maintaining accurate reports and documentation. Attending meetings as required by the scheme IV, EV or curriculum manager. Assess students at induction and identify any basic skills need. Maintain the highest standard of confidentiality at all times and deal empathetically with all candidates and employers. Internal verification of portfolios etc required. Core Competencies: Valuing Equality and Diversity Working with People; Team Working, Communication Results Focus; Drive to Achieve Excellence, Technical Skills & Professionalism Focus on Delivery; Organisational Awareness, Customer/Student Focus Personal Specification: Maths & English GCSE / NVQ Level 2 (or willing to obtain) Qualified to Level 5 in Electrical Engineering (Level 3 essential) Assessor Qualification Verifier Qualification Full clean driving license, own transport and willingness to use own transport for work purposes. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Apr 30, 2024
Full time
Our client is looking for a Plumbing Assessor to be a member of a team who will be responsible for the delivery of quality training programmes to students. Specific Duties and Responsibilities: Conducting practical assessments of Learners in accordance with the requirements of the awarding body. Monitoring/tracking learners progress with regard to practical competencies. Assessment of the underpinning knowledge requirements of the qualification, within the work place. Carrying out the administration for the above, maintaining accurate reports and documentation. Attending meetings as required by the scheme IV, EV or curriculum manager. Assess students at induction and identify any basic skills need. Maintain the highest standard of confidentiality at all times and deal empathetically with all candidates and employers. Internal verification of portfolios etc required. Core Competencies: Valuing Equality and Diversity Working with People; Team Working, Communication Results Focus; Drive to Achieve Excellence, Technical Skills & Professionalism Focus on Delivery; Organisational Awareness, Customer/Student Focus Personal Specification: Maths & English GCSE / NVQ Level 2 (or willing to obtain) Qualified to Level 5 in Electrical Engineering (Level 3 essential) Assessor Qualification Verifier Qualification Full clean driving license, own transport and willingness to use own transport for work purposes. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Switched On London has an exciting opportunity for an experienced Gas Manager or Supervisor to join the team. Looking for a new challenge? Join Switched on London's busy, fast-paced, and varied day to day role where you can provide excellent customer service skills and further develop and grow the Gas and Heating Team. The position is available immediately at our office based on Garratt Lane close to Earlsfield Station, SW18. Ideally the candidate lives within a 5-8 mile radius of Earlsfield. The Company has also achieved MCS approval for the install of Air Source Heat Pumps and future opportunities are available to install and maintain these future low carbon technologies within this role. The Role: Basic salary: 55,000 - 65,000 per annum Working Hours: Monday - Friday. 10 hours per day inc lunch Managing the Gas and Heating Department, reporting to Directors. Main Responsibilities: To provide excellent customer service to all Switched On London customers assisting existing Gas and Heating customers with their queries via phone, email, and text. To manage the Gas and Heating teams diaries correctly ensuring they are geographically appropriate, and that they have the appropriate stock and information before any bookings are confirmed. Successful hand over of pre-planned scope to field team members and manage the Gas and Heating field-based team in line with HR policies and procedures. To ensure all Gas and Heating jobs are completed in a timely manner by the team, and to secure any ongoing work required by the customer converting into a job quickly and efficiently, thus reducing the number of complaints. Procure correct parts for jobs at a competitive price & time frame and manage stores stock in conjunction with procurement lead. To work with the Directors/Office Manager to help resolve any complaints that arise within the Gas and Heating team. Ensure that all quotes relayed to the customers are correct, followed up and converted into jobs where possible and be accountable for the life span of each Gas and Heating job from quote to completion/invoice. To use the organisations IT systems including Commusoft and Zendesk as directed by the Directors. Responsible for the up-to-date training of the Gas and Heating Team To provide field technical assistance to team as required and attend job re-calls where technical assistance or training is identified. Requirements: Experience of managing Gas and Heating Teams Vast experience in servicing and breakdowns of gas boilers and appliances essential ACS qualifications required: CCN1, CKR1, HTR1 and CENWAT or CEN1 and WAT1 G3 Unvented Hot water Cylinders desirable Full UK Driving Licence Clean DBS Experience with Commercial gas, Heat pumps, A/C and HIU's desirable but not essential. Company Benefits: Company vehicle, fuel and Company charge card All parking and ULEZ paid by the company Company Pension Training provided and funded externally 28 days annual leave, increasing annually. (inc BH) Bonus Scheme Wellness packages Uniform Opportunities of career development and progression Regular social events
Apr 30, 2024
Full time
Switched On London has an exciting opportunity for an experienced Gas Manager or Supervisor to join the team. Looking for a new challenge? Join Switched on London's busy, fast-paced, and varied day to day role where you can provide excellent customer service skills and further develop and grow the Gas and Heating Team. The position is available immediately at our office based on Garratt Lane close to Earlsfield Station, SW18. Ideally the candidate lives within a 5-8 mile radius of Earlsfield. The Company has also achieved MCS approval for the install of Air Source Heat Pumps and future opportunities are available to install and maintain these future low carbon technologies within this role. The Role: Basic salary: 55,000 - 65,000 per annum Working Hours: Monday - Friday. 10 hours per day inc lunch Managing the Gas and Heating Department, reporting to Directors. Main Responsibilities: To provide excellent customer service to all Switched On London customers assisting existing Gas and Heating customers with their queries via phone, email, and text. To manage the Gas and Heating teams diaries correctly ensuring they are geographically appropriate, and that they have the appropriate stock and information before any bookings are confirmed. Successful hand over of pre-planned scope to field team members and manage the Gas and Heating field-based team in line with HR policies and procedures. To ensure all Gas and Heating jobs are completed in a timely manner by the team, and to secure any ongoing work required by the customer converting into a job quickly and efficiently, thus reducing the number of complaints. Procure correct parts for jobs at a competitive price & time frame and manage stores stock in conjunction with procurement lead. To work with the Directors/Office Manager to help resolve any complaints that arise within the Gas and Heating team. Ensure that all quotes relayed to the customers are correct, followed up and converted into jobs where possible and be accountable for the life span of each Gas and Heating job from quote to completion/invoice. To use the organisations IT systems including Commusoft and Zendesk as directed by the Directors. Responsible for the up-to-date training of the Gas and Heating Team To provide field technical assistance to team as required and attend job re-calls where technical assistance or training is identified. Requirements: Experience of managing Gas and Heating Teams Vast experience in servicing and breakdowns of gas boilers and appliances essential ACS qualifications required: CCN1, CKR1, HTR1 and CENWAT or CEN1 and WAT1 G3 Unvented Hot water Cylinders desirable Full UK Driving Licence Clean DBS Experience with Commercial gas, Heat pumps, A/C and HIU's desirable but not essential. Company Benefits: Company vehicle, fuel and Company charge card All parking and ULEZ paid by the company Company Pension Training provided and funded externally 28 days annual leave, increasing annually. (inc BH) Bonus Scheme Wellness packages Uniform Opportunities of career development and progression Regular social events
JOB TITLE: SALES MANAGER REPORTS TO: STORE MANAGER PURPOSE: To ensure optimum sales and profitability at department level, through the achievement of agreed objectives and maintenance of Standards as established by company policy and legal requirements. To ensure that the service received by our customer is excellent at all times. KEY TASKS Sales and Gross Profit To optimise profitable sales. To be aware of current trends on both sales and margin against both previous year and budget. Visual Merchandising To know and understand the implications of the Sale of Goods Act, Trade Descriptions Act, Price Marketing (Bargain Offer Claims), Order and the Code of Practice for Traders on Price Indications and company policy with regard to these. Also, in conjunction with the HR Department ensure that staff are trained accordingly, and to be responsible for compliance with these and specific legislation appropriate to merchandise in their department. To be aware of mark ups and ark downs and margin for departments as a whole and individual ranges of merchandise, adjusting layout and promotional activity in conjunction with the Store Management and Buyers to obtain the optimum sales mix. To action single item mark-downs within the agreed percentage figure. To keep the Buyer informed of the stock position of all basic merchandise and to record locally where the Buyer has authorised this. To ensure that basic stock counting is organised, planned and carried out and that grids, stock cards and other stock documentation are maintained effectively. To ensure that all staff have a full knowledge of products and are familiar with related merchandise in other departments. To optimise the profitable utilisation of space by display and layout of merchandise within the allocated area. To implement promotional and merchandising policies. To discuss regularly with the Buyers both on the store visits and by telephone, all aspects of the performance of the department with special reference to basic stock ranging, supplier problems, quality control, competitive action and all other merchandise related issues. To monitor the performance of all merchandise within the department, paying particular attention to those that are fast and slow moving and take the corrective action in conjunction with the Buyers and Store Management. To maintain a swap/want book with information on customer requirements that we were not able to meet and ensure that these are communicated to the Buyers and Store Management. To be aware of local competition, their prices and key merchandise, what they are selling and what they are advertising or promoting and recommend action to be taken. To ensure a comprehensive knowledge of all aspects of your department at any time. To be aware of sales targets set and the performance of your department in comparison. To ensure awareness in the department of what merchandise has been advertised, used for internal display in other departments or in the windows at all times. To ensure that the department/window reflects advertising/promotional activity. To ensure drive line merchandise is keenly promoted and residues cleared regularly. To be responsible for the preparation of the department and point of sale ticketing. To ensure that all merchandise is correctly ticketed and that the ticket contains at least the department number, the month number and the selling price and that the individual selling price conforms to the Company price point policy. To understand the relevance of month numbers on merchandise ticketing. Staff To be involved with the selection process of new staff. To motivate all members of staff under your control and to delegate duties according to the requirements of the department. To utilise staff within the department, staff establishment and budget, controlling meal breaks, days off and holidays, ensuring that there is adequate cover on the department at all times and advise the Store Manager/Assistant Store Manager of any forthcoming difficulties in providing adequate cover. To increase and maintain the standard of efficiency and productivity by training and developing members of staff to their optimum capability in conjunction with the Training Manager. To identify the training needs of the department and to plan and deliver Training and Communications sessions in conjunction with the Training Manager. To appraise staff on an annual basis in conjunction with the HR department. To discipline staff on day-to-day matters, bringing to the attention of the Store Manager any recurring or serious problems, lateness, absenteeism, continued sickness etc. To ensure staff comply with the dress code and look smart and professional at all times. To ensure that the staff have a full understanding of the Company s customer Care policy and that it is adhered to at all times. To ensure staff are fully aware of administration and security procedures and practices. Top ensure that staff are fully conversant with the Health and Safety regulations. To be aware of your salary costs compared with your turnover and to work within the agreed boundaries in conjunction with the Store Manager. To ensure that your staff allocation is such that we have maximum staff at the busiest times of the day. Procedures and Administration To be responsible for cashing up procedures on your departments and to liaise with Store Management regarding discrepancies. To action regular spot-checks on such procedures. To know, understand and control point of sale and customer payment systems, relevant reports generated and their uses. Where other systems are appropriate a full understanding is required and also to ensure that your staff understand. To be familiar with credit promotions that may be current from time to time and the credit criteria e.g. minimum transaction values, deposit required, period of payment etc. To ensure that the counts requested by the Directors/Buyers are completed accurately by the required deadlines. To know and understand all relevant paperwork and to ensure that all paperwork procedures are followed. To ensure that the Sales Administration Analysis File is kept up to date to meet the deadlines set. To ensure that all goods in are recorded accurately in the Goods In book and that it is kept up to date to meet the deadlines set. To ensure that all deliveries are checked in accurately. To mark all stock in conjunction with Pre-Retail (where applicable). To be responsible for security in the department and related stockrooms, thereby minimising stock and still shortages, in conjunction with the Store Management. To assist in minimising store expenses by careful use of services i.e. electricity, gas, telephone, stationery, despatch, bags, wrapping etc. To carry out stocktaking in the department on the agreed dates. This includes planning, preparation, organisation of staff and the completion of all relevant bookwork. The job holder is expected to be fully conversant with all administrative and physical procedures and operations needed to ensure a satisfactory stocktake. General To deal promptly with customer complaints within the store policy. To maintain a high standard of housekeeping and appearance within the department. To be fully conversant with the Company Rules and Regulations, Employee Handbook, Health and Safety at Work and the Fire and Emergency Procedures. Any other tasks as deemed necessary from time to time. PRINCIPAL ACCOUNTABILITIES All aspects of customer satisfaction: Number of complaints, Number of compliments, Presentation of personnel and merchandise and Standards and disciplines within the department. Achievement of budgeted sales and optimum margins. Stocktaking results. A well presented and promotional department reflecting current advertising and promotional activity and the stores trading image. An up to date knowledge of slow and fast moving stocks. A well motivated, trained and efficient team. Maximum staff coverage, working within the agreed staff budgets. Accurate, up to date, department administration. A working knowledge of all relevant store administration and systems. Maintaining stocks at agreed levels. Compliance with good Health and Safety at Work practices. Good communication with relevant service areas.
Apr 30, 2024
Full time
JOB TITLE: SALES MANAGER REPORTS TO: STORE MANAGER PURPOSE: To ensure optimum sales and profitability at department level, through the achievement of agreed objectives and maintenance of Standards as established by company policy and legal requirements. To ensure that the service received by our customer is excellent at all times. KEY TASKS Sales and Gross Profit To optimise profitable sales. To be aware of current trends on both sales and margin against both previous year and budget. Visual Merchandising To know and understand the implications of the Sale of Goods Act, Trade Descriptions Act, Price Marketing (Bargain Offer Claims), Order and the Code of Practice for Traders on Price Indications and company policy with regard to these. Also, in conjunction with the HR Department ensure that staff are trained accordingly, and to be responsible for compliance with these and specific legislation appropriate to merchandise in their department. To be aware of mark ups and ark downs and margin for departments as a whole and individual ranges of merchandise, adjusting layout and promotional activity in conjunction with the Store Management and Buyers to obtain the optimum sales mix. To action single item mark-downs within the agreed percentage figure. To keep the Buyer informed of the stock position of all basic merchandise and to record locally where the Buyer has authorised this. To ensure that basic stock counting is organised, planned and carried out and that grids, stock cards and other stock documentation are maintained effectively. To ensure that all staff have a full knowledge of products and are familiar with related merchandise in other departments. To optimise the profitable utilisation of space by display and layout of merchandise within the allocated area. To implement promotional and merchandising policies. To discuss regularly with the Buyers both on the store visits and by telephone, all aspects of the performance of the department with special reference to basic stock ranging, supplier problems, quality control, competitive action and all other merchandise related issues. To monitor the performance of all merchandise within the department, paying particular attention to those that are fast and slow moving and take the corrective action in conjunction with the Buyers and Store Management. To maintain a swap/want book with information on customer requirements that we were not able to meet and ensure that these are communicated to the Buyers and Store Management. To be aware of local competition, their prices and key merchandise, what they are selling and what they are advertising or promoting and recommend action to be taken. To ensure a comprehensive knowledge of all aspects of your department at any time. To be aware of sales targets set and the performance of your department in comparison. To ensure awareness in the department of what merchandise has been advertised, used for internal display in other departments or in the windows at all times. To ensure that the department/window reflects advertising/promotional activity. To ensure drive line merchandise is keenly promoted and residues cleared regularly. To be responsible for the preparation of the department and point of sale ticketing. To ensure that all merchandise is correctly ticketed and that the ticket contains at least the department number, the month number and the selling price and that the individual selling price conforms to the Company price point policy. To understand the relevance of month numbers on merchandise ticketing. Staff To be involved with the selection process of new staff. To motivate all members of staff under your control and to delegate duties according to the requirements of the department. To utilise staff within the department, staff establishment and budget, controlling meal breaks, days off and holidays, ensuring that there is adequate cover on the department at all times and advise the Store Manager/Assistant Store Manager of any forthcoming difficulties in providing adequate cover. To increase and maintain the standard of efficiency and productivity by training and developing members of staff to their optimum capability in conjunction with the Training Manager. To identify the training needs of the department and to plan and deliver Training and Communications sessions in conjunction with the Training Manager. To appraise staff on an annual basis in conjunction with the HR department. To discipline staff on day-to-day matters, bringing to the attention of the Store Manager any recurring or serious problems, lateness, absenteeism, continued sickness etc. To ensure staff comply with the dress code and look smart and professional at all times. To ensure that the staff have a full understanding of the Company s customer Care policy and that it is adhered to at all times. To ensure staff are fully aware of administration and security procedures and practices. Top ensure that staff are fully conversant with the Health and Safety regulations. To be aware of your salary costs compared with your turnover and to work within the agreed boundaries in conjunction with the Store Manager. To ensure that your staff allocation is such that we have maximum staff at the busiest times of the day. Procedures and Administration To be responsible for cashing up procedures on your departments and to liaise with Store Management regarding discrepancies. To action regular spot-checks on such procedures. To know, understand and control point of sale and customer payment systems, relevant reports generated and their uses. Where other systems are appropriate a full understanding is required and also to ensure that your staff understand. To be familiar with credit promotions that may be current from time to time and the credit criteria e.g. minimum transaction values, deposit required, period of payment etc. To ensure that the counts requested by the Directors/Buyers are completed accurately by the required deadlines. To know and understand all relevant paperwork and to ensure that all paperwork procedures are followed. To ensure that the Sales Administration Analysis File is kept up to date to meet the deadlines set. To ensure that all goods in are recorded accurately in the Goods In book and that it is kept up to date to meet the deadlines set. To ensure that all deliveries are checked in accurately. To mark all stock in conjunction with Pre-Retail (where applicable). To be responsible for security in the department and related stockrooms, thereby minimising stock and still shortages, in conjunction with the Store Management. To assist in minimising store expenses by careful use of services i.e. electricity, gas, telephone, stationery, despatch, bags, wrapping etc. To carry out stocktaking in the department on the agreed dates. This includes planning, preparation, organisation of staff and the completion of all relevant bookwork. The job holder is expected to be fully conversant with all administrative and physical procedures and operations needed to ensure a satisfactory stocktake. General To deal promptly with customer complaints within the store policy. To maintain a high standard of housekeeping and appearance within the department. To be fully conversant with the Company Rules and Regulations, Employee Handbook, Health and Safety at Work and the Fire and Emergency Procedures. Any other tasks as deemed necessary from time to time. PRINCIPAL ACCOUNTABILITIES All aspects of customer satisfaction: Number of complaints, Number of compliments, Presentation of personnel and merchandise and Standards and disciplines within the department. Achievement of budgeted sales and optimum margins. Stocktaking results. A well presented and promotional department reflecting current advertising and promotional activity and the stores trading image. An up to date knowledge of slow and fast moving stocks. A well motivated, trained and efficient team. Maximum staff coverage, working within the agreed staff budgets. Accurate, up to date, department administration. A working knowledge of all relevant store administration and systems. Maintaining stocks at agreed levels. Compliance with good Health and Safety at Work practices. Good communication with relevant service areas.
Store Manager Permanent, full time Bromborough Basic: 24,000 - 26,000 (plus bonuses and commission) uncapped OTE c 32,000 - 34,000 We are looking for a Store Manager for a family owned and operated bed retailer for their new site in Bromborough. A hugely autonomous role the successful candidate will have experience in a similar environment. The successful candidate will; - Be a confident and enthusiastic person able to influence and stimulate others to focus on results. - Focus on idea generation and creative problem solving and engage the commitment of your team. - Be used to running multiple and simultaneous projects in a fast-paced environment and have an authoritative leadership style based on expertise and knowledge of systems. - Delegate details as necessary and follow up to ensure accountability of performance. - Have an emphasis on results and effective systems that produce results through and with your team. The successful candidate will have a foundation in the field of interiors (preferably beds and bedroom furniture). This is a fantastic opportunity to grow with a thriving manufacturer and retailer that has recently added a seventh site to its retail estate.
Apr 30, 2024
Full time
Store Manager Permanent, full time Bromborough Basic: 24,000 - 26,000 (plus bonuses and commission) uncapped OTE c 32,000 - 34,000 We are looking for a Store Manager for a family owned and operated bed retailer for their new site in Bromborough. A hugely autonomous role the successful candidate will have experience in a similar environment. The successful candidate will; - Be a confident and enthusiastic person able to influence and stimulate others to focus on results. - Focus on idea generation and creative problem solving and engage the commitment of your team. - Be used to running multiple and simultaneous projects in a fast-paced environment and have an authoritative leadership style based on expertise and knowledge of systems. - Delegate details as necessary and follow up to ensure accountability of performance. - Have an emphasis on results and effective systems that produce results through and with your team. The successful candidate will have a foundation in the field of interiors (preferably beds and bedroom furniture). This is a fantastic opportunity to grow with a thriving manufacturer and retailer that has recently added a seventh site to its retail estate.
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
Apr 30, 2024
Full time
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
Are you a lover of all things outdoors, passionate about product, how it looks in store and appreciate good customer service? Does working for a Brand like ours excite you? If so, becoming part of the Saltrock family could be part of your next adventure! We are looking for a fun, energetic and enthusiastic person to come aboard as a Store Manager on a 40 hour contract. You will have already worked in Retail, have very high visual merchandising standards and maybe as a Store Manager or are an experienced Supervisor looking for your next step. You will give our Customers an excellent experience in store, making them feel warm and welcome whilst managing and motivating team members, monitoring and hitting sales targets whilst making sure our product is merchandised to its full potential. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs. Main duties/Responsibilities Relationships Proactively build and maintain a professional commercial relationship throughout the business, whilst ensuring the companys requirements are met. Proactively build and maintain a professional commercial relationship with Head Office, DC and retail team to ensure the best commercial decisions for the store are made. Customer Ensure all customers are approached, engaged and proactively sold to. Providing the highest standards of customer service at all times. Ensuring customers have a positive experience within the assigned store through the actions taken by all team members. Ensure full adherence to all company policies and procedures including where relevant, centre procedures, with particular emphasis on health and safety of staff and customers. Maintain high security awareness by ensuring that all company security procedures are complied with. Sales/Financial Accurately completes/understands commercial file - Monitor sales and enter commercial data in Commercial File. Uses commercial file information to influence decisions and maximise commercial opportunities. Ensure that all company and where applicable centre procedures are strictly adhered to. Implements any markdown and price alterations within agreed timescales. Ensure individual store is appropriately covered with staffing, ensuring peak trade periods are maximised. Ensure personal expenses are kept to a minimum. Stock Maintenance & Visual Standards Maintain a high standard of housekeeping to ensure the store is attractive to customers and provides a healthy and safe environment. Monitor and maintain all aspects of stock management including stock losses, markdowns and stock levels. Merchandises product commercially ensuring visual merchandising principles and guidelines are adhered to ensure maximum sales Ensures stock is tidy, presentable, replenished and attractively merchandised. Processes deliveries in a timely manner. Ensures high standards of housekeeping including maintenance of stockroom standards. People Recruit and train new employees which meet Saltrock standards ensuring that all probationary requirements and individual reviews are carried out within the correct time scales. Carry out induction of new staff ensuring that required competencies are demonstrated and all documentation is correctly completed then forwarded to Head Office and Line Manager as required. Monitor and evaluate the development needs of staff ensuring appropriate coaching and training is provided to ensure needs are met. Monitor performances of staff identifying any disciplinary issues or training needs and ensuring appropriate action as required. Motivate team members to deliver exceptional service to all our customers both internal and external as an ambassador for Saltrock. Ensure all team members deliver agreed service levels to customers. Maximising every sales opportunity. Proactively seek feedback from competitors on performance to ensure we are aware of any factors that could affect trade. Communication Complete all administration tasks required correctly and on time. Implement and maintain communication systems to staff, line manager and brands as required. Ensure all communication tools provided by the business are utilised to benefit the store. Ensure all communication with Head office, DC, retail team is polite, clear, concise and fit for purpose. Ensures feedback on commercial performance is effectively communicated to all relevant parties. Role Competencies To be responsible for the sales performance and standards of assigned store. To maximise profitability by efficient management of resources. To maximise sales in store by ensuring that all staff are fully trained and motivated. Ensuring that the store is appropriately merchandised to provide a positive shopping experience and the achievement of company budgeted profit. Support the Retail Controller as required with retail responsibilities. What we offer you Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members Uniform allowance 50% discount (off RRP) on all Saltrock products JBRP1_UKTJ
Apr 30, 2024
Full time
Are you a lover of all things outdoors, passionate about product, how it looks in store and appreciate good customer service? Does working for a Brand like ours excite you? If so, becoming part of the Saltrock family could be part of your next adventure! We are looking for a fun, energetic and enthusiastic person to come aboard as a Store Manager on a 40 hour contract. You will have already worked in Retail, have very high visual merchandising standards and maybe as a Store Manager or are an experienced Supervisor looking for your next step. You will give our Customers an excellent experience in store, making them feel warm and welcome whilst managing and motivating team members, monitoring and hitting sales targets whilst making sure our product is merchandised to its full potential. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs. Main duties/Responsibilities Relationships Proactively build and maintain a professional commercial relationship throughout the business, whilst ensuring the companys requirements are met. Proactively build and maintain a professional commercial relationship with Head Office, DC and retail team to ensure the best commercial decisions for the store are made. Customer Ensure all customers are approached, engaged and proactively sold to. Providing the highest standards of customer service at all times. Ensuring customers have a positive experience within the assigned store through the actions taken by all team members. Ensure full adherence to all company policies and procedures including where relevant, centre procedures, with particular emphasis on health and safety of staff and customers. Maintain high security awareness by ensuring that all company security procedures are complied with. Sales/Financial Accurately completes/understands commercial file - Monitor sales and enter commercial data in Commercial File. Uses commercial file information to influence decisions and maximise commercial opportunities. Ensure that all company and where applicable centre procedures are strictly adhered to. Implements any markdown and price alterations within agreed timescales. Ensure individual store is appropriately covered with staffing, ensuring peak trade periods are maximised. Ensure personal expenses are kept to a minimum. Stock Maintenance & Visual Standards Maintain a high standard of housekeeping to ensure the store is attractive to customers and provides a healthy and safe environment. Monitor and maintain all aspects of stock management including stock losses, markdowns and stock levels. Merchandises product commercially ensuring visual merchandising principles and guidelines are adhered to ensure maximum sales Ensures stock is tidy, presentable, replenished and attractively merchandised. Processes deliveries in a timely manner. Ensures high standards of housekeeping including maintenance of stockroom standards. People Recruit and train new employees which meet Saltrock standards ensuring that all probationary requirements and individual reviews are carried out within the correct time scales. Carry out induction of new staff ensuring that required competencies are demonstrated and all documentation is correctly completed then forwarded to Head Office and Line Manager as required. Monitor and evaluate the development needs of staff ensuring appropriate coaching and training is provided to ensure needs are met. Monitor performances of staff identifying any disciplinary issues or training needs and ensuring appropriate action as required. Motivate team members to deliver exceptional service to all our customers both internal and external as an ambassador for Saltrock. Ensure all team members deliver agreed service levels to customers. Maximising every sales opportunity. Proactively seek feedback from competitors on performance to ensure we are aware of any factors that could affect trade. Communication Complete all administration tasks required correctly and on time. Implement and maintain communication systems to staff, line manager and brands as required. Ensure all communication tools provided by the business are utilised to benefit the store. Ensure all communication with Head office, DC, retail team is polite, clear, concise and fit for purpose. Ensures feedback on commercial performance is effectively communicated to all relevant parties. Role Competencies To be responsible for the sales performance and standards of assigned store. To maximise profitability by efficient management of resources. To maximise sales in store by ensuring that all staff are fully trained and motivated. Ensuring that the store is appropriately merchandised to provide a positive shopping experience and the achievement of company budgeted profit. Support the Retail Controller as required with retail responsibilities. What we offer you Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members Uniform allowance 50% discount (off RRP) on all Saltrock products JBRP1_UKTJ
Summary £14.00 - £14.50 per hour Full time contract Shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Full time contract - will involve weekends and both opening and closing shifts. Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. As part of our recruitment process, your application may be forwarded to a linked vacancy for us to process your application. What youll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What youll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What youll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 30, 2024
Full time
Summary £14.00 - £14.50 per hour Full time contract Shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Full time contract - will involve weekends and both opening and closing shifts. Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. As part of our recruitment process, your application may be forwarded to a linked vacancy for us to process your application. What youll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What youll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What youll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.