One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Job Title : Band 2 Emergency Department Receptionist Location : Enniskillen Duration : Temporary position, 6 months initially with possibility of extension Hours : Part Time. Follows a 2 week rota basis Salary : 11.45 per hour. x4 GCSEs including English required and at least one years admin/clerical/receptionist experience If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence. If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Apr 26, 2024
Full time
Job Title : Band 2 Emergency Department Receptionist Location : Enniskillen Duration : Temporary position, 6 months initially with possibility of extension Hours : Part Time. Follows a 2 week rota basis Salary : 11.45 per hour. x4 GCSEs including English required and at least one years admin/clerical/receptionist experience If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence. If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Total Staff Services are currently recruiting for a Customer Service & Export Administrator (Polish Speaking) on behalf of one of our clients. This is a permanent role and will involve an interview process directly with our client. You will be based within the Customer Services Team and your key responsibilities will include liaising with transport companies, ensuring timely shipments, complying with all relevant regulations and as well as providing excellent customer service. This is a full time role working Monday to Friday, 37.5 hours per week. Working hours are flexible between the hours of 0800 and 1700. Salary for this role is 26k DOE. Key Responsibilities: Prepare, record, process and monitor all export documentation required for customers based outside of the UK. Raise the required paperwork for the correct procedure in exporting hazardous goods. Manage order despatches and liaise with selected transport companies. Ensure records are accurate surrounding discussions and correspondence with customers and freight forwarders. Solving customer issues whilst providing timely responses. Responsible for all customer enquiries on orders, billing and despatch. Working alongside other teams and management. Responsible for issue of quotations, order acknowledgements, despatch notes and invoices to customers. Providing excellent customer service in export sales transactions. Supporting the Commercial sales team and continually seek to ensure customer expectations are satisfied. Complying with all relevant regulations and documentation requirements. Ensuring timely and efficient shipment of goods to international markets. Essential Requirements: Knowledge of international contract terms, foreign currencies, tariffs and trading regulations. Maths and English GCSE or equivalent (A-C Grades). Polish speaking at a fluent level. Excellent communication skills both verbal and written. Strong organisational skills.
Apr 26, 2024
Full time
Total Staff Services are currently recruiting for a Customer Service & Export Administrator (Polish Speaking) on behalf of one of our clients. This is a permanent role and will involve an interview process directly with our client. You will be based within the Customer Services Team and your key responsibilities will include liaising with transport companies, ensuring timely shipments, complying with all relevant regulations and as well as providing excellent customer service. This is a full time role working Monday to Friday, 37.5 hours per week. Working hours are flexible between the hours of 0800 and 1700. Salary for this role is 26k DOE. Key Responsibilities: Prepare, record, process and monitor all export documentation required for customers based outside of the UK. Raise the required paperwork for the correct procedure in exporting hazardous goods. Manage order despatches and liaise with selected transport companies. Ensure records are accurate surrounding discussions and correspondence with customers and freight forwarders. Solving customer issues whilst providing timely responses. Responsible for all customer enquiries on orders, billing and despatch. Working alongside other teams and management. Responsible for issue of quotations, order acknowledgements, despatch notes and invoices to customers. Providing excellent customer service in export sales transactions. Supporting the Commercial sales team and continually seek to ensure customer expectations are satisfied. Complying with all relevant regulations and documentation requirements. Ensuring timely and efficient shipment of goods to international markets. Essential Requirements: Knowledge of international contract terms, foreign currencies, tariffs and trading regulations. Maths and English GCSE or equivalent (A-C Grades). Polish speaking at a fluent level. Excellent communication skills both verbal and written. Strong organisational skills.
Point of contact for this role is Stacey - Exciting Opportunity for an IQA in Health and Social Care! Are you an experienced IQA looking for a rewarding role in the health and social care sector? Look no further! Location: Caerphilly (Hybrid Role) Flexible Working Hours: Enjoy Flexi-Time Must Have IQA Qualification and Experience in Assessing Salary: £28,000 Join our dynamic team at a lead click apply for full job details
Apr 26, 2024
Full time
Point of contact for this role is Stacey - Exciting Opportunity for an IQA in Health and Social Care! Are you an experienced IQA looking for a rewarding role in the health and social care sector? Look no further! Location: Caerphilly (Hybrid Role) Flexible Working Hours: Enjoy Flexi-Time Must Have IQA Qualification and Experience in Assessing Salary: £28,000 Join our dynamic team at a lead click apply for full job details
Purchasing Officer - Hedge End - 26- 28k - Hybrid role working from home 2 days a week We are delighted to be working with one of our long standing clients who are recruiting for a Purchasing Officer to join their established and successful team. Ideally you will have experience in a similar role, or a desire to work within a purchasing team, and be a quick learner. There are opportunities to progress within this organisation, and they pride themselves on providing ongoing training and support as the company continues to grow. Purchasing Officer duties: Work with individual departments to ensure an effective non-stock requisition process. Process third party service agent invoices onto the system Review Third Party service agent invoices and resolve queries. Validate all non-stock purchase requisitions, ensuring correct information & coding has been used prior to creating purchase orders in SAP. Understand the complete Requisition Process, automated software / purchase workflows and act as 1st point of contact for all purchase order queries in Southampton & wider division. Validate all key purchasing fields and ensure a high level of accuracy. Facilitate communication process and query resolution between Purchase Ledger and Requisitioners / Approvers in Southampton. Post Third Party Service Agent invoices onto the ISM system and ensure they upload into Kefron for payment. Liaise with third party suppliers to resolve any purchase order / invoice issues. Monitor Third Party Service Agent invoices and resolve any rejections. Provide cover for purchase order creation when other sites are closed or during staff annual leave. Skills and experience required. Relevant experience in a busy office environment. Experience dealing with 3rd party suppliers. Experience of working within cross functional teams. Good understanding of a purchase ledger department and / or purchasing process. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 26, 2024
Full time
Purchasing Officer - Hedge End - 26- 28k - Hybrid role working from home 2 days a week We are delighted to be working with one of our long standing clients who are recruiting for a Purchasing Officer to join their established and successful team. Ideally you will have experience in a similar role, or a desire to work within a purchasing team, and be a quick learner. There are opportunities to progress within this organisation, and they pride themselves on providing ongoing training and support as the company continues to grow. Purchasing Officer duties: Work with individual departments to ensure an effective non-stock requisition process. Process third party service agent invoices onto the system Review Third Party service agent invoices and resolve queries. Validate all non-stock purchase requisitions, ensuring correct information & coding has been used prior to creating purchase orders in SAP. Understand the complete Requisition Process, automated software / purchase workflows and act as 1st point of contact for all purchase order queries in Southampton & wider division. Validate all key purchasing fields and ensure a high level of accuracy. Facilitate communication process and query resolution between Purchase Ledger and Requisitioners / Approvers in Southampton. Post Third Party Service Agent invoices onto the ISM system and ensure they upload into Kefron for payment. Liaise with third party suppliers to resolve any purchase order / invoice issues. Monitor Third Party Service Agent invoices and resolve any rejections. Provide cover for purchase order creation when other sites are closed or during staff annual leave. Skills and experience required. Relevant experience in a busy office environment. Experience dealing with 3rd party suppliers. Experience of working within cross functional teams. Good understanding of a purchase ledger department and / or purchasing process. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
PLEASE NOTE THIS IS A LONG TERM TEMPORARY POSITION WITH MANPOWER UK LTD ON BEHALF OF OUR CLIENT Location: HPC, Bridgwater Department: Pre-operations Rate of pay: 114.45 per day Holiday entitlement: 36 days per year (including bank holidays) Contract: Temporary with manpower ( maternity cover ) Contact: Chelsey Lindsay Job Purpose / Overview The Pre-operations Programme Administrator will manage the effective and efficient provision of professional support services to the Technical & Safety Support Programme Areas and the wider management team. The job holder is expected to act primarily on their own initiative ensuring the smooth operation of the office and effectively managing senior stakeholder requirements. The role will require additional administrative responsibilities such as collecting finance data and data entry. The role may require additional administrative responsibilities such as helping with the running of the Training Centre. The role of Pre-Operations is to ensure that the people are trained and that the equipment, facilities and documentation are ready for when Hinkley Point C starts generating electricity. Pre-Operations is split into three different programmes of work led by a Programme Manager. These programmes are: Operate the Plant Asset management Technical and Safety Support The TSS Pre-Operations Programme Administrator will be a member of the Technical and Safety Support programme. This role requires good organisational and administration skills. Confidentiality when dealing with sensitive information Compliance with health, safety, environment and other statutory requirements relevant to this role Ability to work independently and be proactive Ability to communicate effectively with various levels of the organisation and externally Ability to deal with difficult and varying enquiries Day-to-day contacts include managers, peers and clients. Close liaison with other Administrators will be essential. Principle accountabilities Arrange meetings and co-ordinate booking of rooms, arrange travel, accommodation and hospitality as required. Provide diary and itinerary management Prepare meeting packs and record and produce minutes for key business meetings Maintain data/records so that information is readily available and easily accessible Maintain confidentiality of all information Keep in touch with team members when they are working in other locations and report issues/ take actions for response as appropriate Respond to phone/email enquiries to/ from wide range of external parties etc Prepare letters, documents, ensure reports are well presented Cover for reception in the Training Centre Knowledge & Skills Good organisational skills (flexible/organised/methodical) Ability to work independently and be proactive Excellent communication/interpersonal skills notably with various levels of the organisation and externally The ability to work as an integral part of a team contributing to team success, communications and a positive working environment Flexible approach with the ability to multi-task and work on own initiative Previous team support experience Discretion - confidentiality when dealing with sensitive information Attention to detail with the ability to effectively manage tasks through to completion General administrative knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems) Use of Outlook or similar diary/email application; Microsoft Office - Word, Excel, Power Point
Apr 26, 2024
Seasonal
PLEASE NOTE THIS IS A LONG TERM TEMPORARY POSITION WITH MANPOWER UK LTD ON BEHALF OF OUR CLIENT Location: HPC, Bridgwater Department: Pre-operations Rate of pay: 114.45 per day Holiday entitlement: 36 days per year (including bank holidays) Contract: Temporary with manpower ( maternity cover ) Contact: Chelsey Lindsay Job Purpose / Overview The Pre-operations Programme Administrator will manage the effective and efficient provision of professional support services to the Technical & Safety Support Programme Areas and the wider management team. The job holder is expected to act primarily on their own initiative ensuring the smooth operation of the office and effectively managing senior stakeholder requirements. The role will require additional administrative responsibilities such as collecting finance data and data entry. The role may require additional administrative responsibilities such as helping with the running of the Training Centre. The role of Pre-Operations is to ensure that the people are trained and that the equipment, facilities and documentation are ready for when Hinkley Point C starts generating electricity. Pre-Operations is split into three different programmes of work led by a Programme Manager. These programmes are: Operate the Plant Asset management Technical and Safety Support The TSS Pre-Operations Programme Administrator will be a member of the Technical and Safety Support programme. This role requires good organisational and administration skills. Confidentiality when dealing with sensitive information Compliance with health, safety, environment and other statutory requirements relevant to this role Ability to work independently and be proactive Ability to communicate effectively with various levels of the organisation and externally Ability to deal with difficult and varying enquiries Day-to-day contacts include managers, peers and clients. Close liaison with other Administrators will be essential. Principle accountabilities Arrange meetings and co-ordinate booking of rooms, arrange travel, accommodation and hospitality as required. Provide diary and itinerary management Prepare meeting packs and record and produce minutes for key business meetings Maintain data/records so that information is readily available and easily accessible Maintain confidentiality of all information Keep in touch with team members when they are working in other locations and report issues/ take actions for response as appropriate Respond to phone/email enquiries to/ from wide range of external parties etc Prepare letters, documents, ensure reports are well presented Cover for reception in the Training Centre Knowledge & Skills Good organisational skills (flexible/organised/methodical) Ability to work independently and be proactive Excellent communication/interpersonal skills notably with various levels of the organisation and externally The ability to work as an integral part of a team contributing to team success, communications and a positive working environment Flexible approach with the ability to multi-task and work on own initiative Previous team support experience Discretion - confidentiality when dealing with sensitive information Attention to detail with the ability to effectively manage tasks through to completion General administrative knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems) Use of Outlook or similar diary/email application; Microsoft Office - Word, Excel, Power Point
Are you ready to be a driving force in revolutionizing financial controls? We're seeking a skilled Auditor to join our esteemed team. The client: For nearly four decades my client has been the go-to support for UK businesses in HR, Health and Safety, wellbeing, legal insurance and more. They have revolutionised employment law, sparing employers from expensive legal fees. Based in the Manchester head office, they offer more than just a job. It's an invitation to a world of professional growth and collaboration. As a member of the Group Finance team, you'll engage with local finance teams across the subsidiaries and occasionally embark on international ventures. Your Role: Conduct rigorous testing and refinement of financial controls and procedures across all group companies Identify weaknesses and spearhead improvements in collaboration with the Reporting and Controls Manager Assist in shaping policies and procedures for future enhancements Dive deep into key accounting estimates and operational KPIs, ensuring accuracy and clarity Play a vital role in the preparation of annual statutory accounts and external audits Your Profile: Prior experience in internal or external audit roles is essential Exceptional organizational skills to manage multiple priorities and meet strict deadlines Meticulous attention to detail and a strong analytical mindset Sound knowledge of financial reporting procedures and technical accounting concepts Proficiency in Excel for data manipulation, analysis, and presentation Ability to make informed decisions independently Excellent verbal and written communication skills, fostering effective relationships with subsidiary finance teams Possession of a recognized professional accountancy qualification or active pursuit thereof P46744CH INDMANS
Apr 26, 2024
Full time
Are you ready to be a driving force in revolutionizing financial controls? We're seeking a skilled Auditor to join our esteemed team. The client: For nearly four decades my client has been the go-to support for UK businesses in HR, Health and Safety, wellbeing, legal insurance and more. They have revolutionised employment law, sparing employers from expensive legal fees. Based in the Manchester head office, they offer more than just a job. It's an invitation to a world of professional growth and collaboration. As a member of the Group Finance team, you'll engage with local finance teams across the subsidiaries and occasionally embark on international ventures. Your Role: Conduct rigorous testing and refinement of financial controls and procedures across all group companies Identify weaknesses and spearhead improvements in collaboration with the Reporting and Controls Manager Assist in shaping policies and procedures for future enhancements Dive deep into key accounting estimates and operational KPIs, ensuring accuracy and clarity Play a vital role in the preparation of annual statutory accounts and external audits Your Profile: Prior experience in internal or external audit roles is essential Exceptional organizational skills to manage multiple priorities and meet strict deadlines Meticulous attention to detail and a strong analytical mindset Sound knowledge of financial reporting procedures and technical accounting concepts Proficiency in Excel for data manipulation, analysis, and presentation Ability to make informed decisions independently Excellent verbal and written communication skills, fostering effective relationships with subsidiary finance teams Possession of a recognized professional accountancy qualification or active pursuit thereof P46744CH INDMANS
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford. 37.5 hours M-F salary 28 - 30k Hybrid role office and Home 3/2 This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Areas of Responsibility: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation. Qualifications/ Experience: Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation. Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients. Excellent communication skills both verbal & written Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage. Ability to present, communicate and leverage ideas to internal and external clients. Forward thinking and open to new processes/process improvements. Influence and change processes and procedures. Ability to work on own initiative and as part of a team (team spirit). Pro-active and flexible attitude. Advanced organizational skills and attention to detail. Time management and multitasking skills to handle multiple client requests at once. Ability to work under pressure and to tight deadlines. Ability to prioritise workload and manage time effectively. SAP, Salesforce, and MS Office experience preferred.
Apr 26, 2024
Full time
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford. 37.5 hours M-F salary 28 - 30k Hybrid role office and Home 3/2 This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Areas of Responsibility: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation. Qualifications/ Experience: Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation. Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients. Excellent communication skills both verbal & written Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage. Ability to present, communicate and leverage ideas to internal and external clients. Forward thinking and open to new processes/process improvements. Influence and change processes and procedures. Ability to work on own initiative and as part of a team (team spirit). Pro-active and flexible attitude. Advanced organizational skills and attention to detail. Time management and multitasking skills to handle multiple client requests at once. Ability to work under pressure and to tight deadlines. Ability to prioritise workload and manage time effectively. SAP, Salesforce, and MS Office experience preferred.
This role is available on a part time basis 9am-3pm Monday to Friday, Term Time Only We are looking for a Sales Support Executive with a passion for providing excellent customer service. Based in Witney, this is an excellent opportunity to join a lively and professional procurement team providing administration and support services. You will manage the full life cycle of the internal sales process from initial request to supply of quotation, production of sales order and purchasing of products. Working closely with the projects, technical and installation teams you will work within the Procurement team and report directly to the Procurement Manager. Office based position with the option to work remotely one day per week after the probation period. You will be an exceptional communicator, possess excellent attention to detail and used to working at pace and under pressure at times.
Apr 26, 2024
Full time
This role is available on a part time basis 9am-3pm Monday to Friday, Term Time Only We are looking for a Sales Support Executive with a passion for providing excellent customer service. Based in Witney, this is an excellent opportunity to join a lively and professional procurement team providing administration and support services. You will manage the full life cycle of the internal sales process from initial request to supply of quotation, production of sales order and purchasing of products. Working closely with the projects, technical and installation teams you will work within the Procurement team and report directly to the Procurement Manager. Office based position with the option to work remotely one day per week after the probation period. You will be an exceptional communicator, possess excellent attention to detail and used to working at pace and under pressure at times.
I am recruiting for a Sales Estimator to join my client in Eye. This is a full time, permanent role and the role is based on site full time. Reporting to the Internal Sales Manager, this appointment will provide effective preparation and management of quotations to an international distribution base while maximising the opportunity for success. Duties include: Ensure all enquiries are reviewed carefully to identify potential commercial, contractual and technical issues that need to be addressed and managed as an integral part of the sales process, mitigating risk to the business. Ensure all quotations are prepared utilising the computerised pricing data, controlled proposal documentation and authorised pricing policies in accordance with all company procedures and processes. Ensure all quotations are in accordance with the defined policies relating to pricing, discounts, contractual conditions and terms of trade. Ensure all orders received are checked carefully and reviewed by the sales team. Communicate directly and routinely with the sales team. Track personal KPIs for the generation, recording and status of qualified leads. Report sales metrics, KPIs and targets to the Internal Sales Manager. Liaising with the Distributor and the Company's internal departments as necessary. Maintaining orderly records of prices and costs. Assisting with the preparation of order processing paperwork. Contribute to the ongoing aim of improved product and service quality via the ISO 9001 accreditation. Carry out other duties which are reasonably requested as part of the role. Requirements for the role: Strong interpersonal, teamwork and communication skills. Good admin skills and high attention to detail. Ability to work under pressure Excellent MS Office skills Proven work experience within an internal sales role. Excellent written and oral communication skills For more information, please contact Emily at Pure.
Apr 26, 2024
Full time
I am recruiting for a Sales Estimator to join my client in Eye. This is a full time, permanent role and the role is based on site full time. Reporting to the Internal Sales Manager, this appointment will provide effective preparation and management of quotations to an international distribution base while maximising the opportunity for success. Duties include: Ensure all enquiries are reviewed carefully to identify potential commercial, contractual and technical issues that need to be addressed and managed as an integral part of the sales process, mitigating risk to the business. Ensure all quotations are prepared utilising the computerised pricing data, controlled proposal documentation and authorised pricing policies in accordance with all company procedures and processes. Ensure all quotations are in accordance with the defined policies relating to pricing, discounts, contractual conditions and terms of trade. Ensure all orders received are checked carefully and reviewed by the sales team. Communicate directly and routinely with the sales team. Track personal KPIs for the generation, recording and status of qualified leads. Report sales metrics, KPIs and targets to the Internal Sales Manager. Liaising with the Distributor and the Company's internal departments as necessary. Maintaining orderly records of prices and costs. Assisting with the preparation of order processing paperwork. Contribute to the ongoing aim of improved product and service quality via the ISO 9001 accreditation. Carry out other duties which are reasonably requested as part of the role. Requirements for the role: Strong interpersonal, teamwork and communication skills. Good admin skills and high attention to detail. Ability to work under pressure Excellent MS Office skills Proven work experience within an internal sales role. Excellent written and oral communication skills For more information, please contact Emily at Pure.
Position: 6 Month FTC - Full or Part-time We have offices in Gatwick and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Crawley office and to work remotely for the rest of the week. What you'll be doing: Develop and execute creative marketing campaigns to acquire new subscribers and increase retention rates. Analyse market trends and customer behaviour to identify opportunities for growth and optimization. Utilise various marketing channels, including digital, email, social media, and events, to promote subscription offerings. Collaborate with cross-functional teams to optimize the subscriber journey and enhance the customer experience. Report on key performance metrics, making data-driven recommendations for continuous improvement. Monitor industry developments and competitor activities to inform strategic decision-making. Occasionally attend brand and company events where necessary to promote subscriptions. What you'll need: Proven experience in subscription marketing or related roles within the media or publishing industry. Strong analytical skills with the ability to interpret data and draw actionable insights. Effective copywriting skills. Excellent communication and collaboration abilities, with a keen attention to detail. Proficiency in marketing automation platforms, CRM systems, and analytics tools. Passion for the retail industry and a desire to stay ahead of emerging trends and technologies. Company Benefits Include: 25 days annual leave in addition to bank holidays- increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay". A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family-friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates. Cycle to Work Scheme Electric Car Scheme Why work for us: We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
Apr 26, 2024
Full time
Position: 6 Month FTC - Full or Part-time We have offices in Gatwick and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Crawley office and to work remotely for the rest of the week. What you'll be doing: Develop and execute creative marketing campaigns to acquire new subscribers and increase retention rates. Analyse market trends and customer behaviour to identify opportunities for growth and optimization. Utilise various marketing channels, including digital, email, social media, and events, to promote subscription offerings. Collaborate with cross-functional teams to optimize the subscriber journey and enhance the customer experience. Report on key performance metrics, making data-driven recommendations for continuous improvement. Monitor industry developments and competitor activities to inform strategic decision-making. Occasionally attend brand and company events where necessary to promote subscriptions. What you'll need: Proven experience in subscription marketing or related roles within the media or publishing industry. Strong analytical skills with the ability to interpret data and draw actionable insights. Effective copywriting skills. Excellent communication and collaboration abilities, with a keen attention to detail. Proficiency in marketing automation platforms, CRM systems, and analytics tools. Passion for the retail industry and a desire to stay ahead of emerging trends and technologies. Company Benefits Include: 25 days annual leave in addition to bank holidays- increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay". A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family-friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates. Cycle to Work Scheme Electric Car Scheme Why work for us: We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
I am recruiting a Sales Administrator to complete an ongoing temporary contract with a successful, industry leading business based in Birkenhead. This is an ongoing temporary contract that may lead to a permanent opportunity for the successful candidate. Reporting to the Customer Service Manager you will be joining a friendly team based in open plan modern offices and will be supported by a structured and thorough training program. This is an exciting opportunity to join one of the fastest growing brands within the industry who pride themselves on outstanding service and innovative products. Responsibilities Include : Business to business customer service administration. Sales order processing for UK independent retailers. First point of contact for customers, managing order processing from receipt through to delivery. Dealing with any queries. Accurate data entry. Skills Required : Experience of Microsoft Business Central or Navision an advantage. Strong Excel and E-mail Communication skills. Experience of high-volume data entry with high levels of accuracy essential. Benefits Immediate start - ongoing temporary with the view to permanent. 25 Days Holiday Company Pension Scheme Bonus Scheme OTE 10% of base salary if permanent. Monday to Thursday 8.45-17.00 Friday (phone number removed). Site based initially with 1 day at home if the role becomes permanent. Free Parking. Modern, open plan offices. Friendly team. Sales Administrator - Temp Birkenhead 12.00 per hour JM/00256
Apr 26, 2024
Seasonal
I am recruiting a Sales Administrator to complete an ongoing temporary contract with a successful, industry leading business based in Birkenhead. This is an ongoing temporary contract that may lead to a permanent opportunity for the successful candidate. Reporting to the Customer Service Manager you will be joining a friendly team based in open plan modern offices and will be supported by a structured and thorough training program. This is an exciting opportunity to join one of the fastest growing brands within the industry who pride themselves on outstanding service and innovative products. Responsibilities Include : Business to business customer service administration. Sales order processing for UK independent retailers. First point of contact for customers, managing order processing from receipt through to delivery. Dealing with any queries. Accurate data entry. Skills Required : Experience of Microsoft Business Central or Navision an advantage. Strong Excel and E-mail Communication skills. Experience of high-volume data entry with high levels of accuracy essential. Benefits Immediate start - ongoing temporary with the view to permanent. 25 Days Holiday Company Pension Scheme Bonus Scheme OTE 10% of base salary if permanent. Monday to Thursday 8.45-17.00 Friday (phone number removed). Site based initially with 1 day at home if the role becomes permanent. Free Parking. Modern, open plan offices. Friendly team. Sales Administrator - Temp Birkenhead 12.00 per hour JM/00256
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect and optimise businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. The Role We are seeking a dynamic and results-driven Business Development Manager to join our team within Core Commercial. You be focused on creating demand for our solutions to the SME market and unearth new opportunities. Playing a key role in expanding our client base and driving our business forward. To be a success in this role you will need to have the hunter mentality and proven track record of developing new business and driving revenue growth. You must have proven experience in business development within the electronic security systems industry. If you are a resilient, confident, and a tenacious self-starter who loves a challenge and passionate about winning new business, then this is the perfect role for you. What you will be doing Developing sales leads within the assigned territory through self-initiated strategies, cross selling and referrals. Providing timely and effective sales presentations to prospective customers to ensure that the product and services offered are thoroughly explained and understood when sold. Planning a sales approach designed to determine the customers' needs and requirements for the product / services offered, and the investment the prospective customer is willing to make. Conducting surveys specifying the type of system required, providing a cost proposal and layouts to be used as a basis for the contract, and by the installation department in completing the job. Co-ordinating with other departments to ensure the confidence of the customer is maintained. This is achieved through effective oral and written communication with department heads and other key stakeholders. Conduct the necessary market analysis needed to identify the company s current position. Revisiting and following up upon completion of the installation to ensure the system is working properly, explaining its operation to the customer, and maintaining a rapport that will result in continual referrals. Maintaining an up-to-date knowledge of equipment and systems by attending company and regional seminars, and by reading related publications. Operating within the Security industry and discipline regulations, whilst ensuring high standards of compliance and adherence. Providing regular reports, forecasts accurate, and relevant sales information as requested. What you'll need Proven experience in new business sales within the electronic security systems industry, developing business into the SME market through the sale of solutions focussed on a short sales cycle. Strong understanding of access control, CCTV, and other electronic security solutions. Knowledge of Fire desirable, but training can be provided. Strategic thinker who is highly driven and self-motivated, with the ability to consistently find and close opportunities. A proficient and creative sales negotiator with ability to achieve and exceed sales targets in a corporate sales environment. Possesses a high activity rate, can withstand pressure, be pro-active and is goal-oriented with a sense of urgency and who can adopt a disciplined, practical and organised approach. Although committed to personal growth and keen to succeed, is able to work in the interests of the company as a whole and to both give and receive support to achieve wider objectives. Sets and maintains professional standards at all times, puts forward facts honestly and can be trusted implicitly by customers and fellow employees alike. Excellent communicator and Influencer, with strong interpersonal and relationship-building skills Uphold Securitas Technology ethics and the Core Values of Integrity, Vigilance, Helpfulness
Apr 26, 2024
Full time
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect and optimise businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. The Role We are seeking a dynamic and results-driven Business Development Manager to join our team within Core Commercial. You be focused on creating demand for our solutions to the SME market and unearth new opportunities. Playing a key role in expanding our client base and driving our business forward. To be a success in this role you will need to have the hunter mentality and proven track record of developing new business and driving revenue growth. You must have proven experience in business development within the electronic security systems industry. If you are a resilient, confident, and a tenacious self-starter who loves a challenge and passionate about winning new business, then this is the perfect role for you. What you will be doing Developing sales leads within the assigned territory through self-initiated strategies, cross selling and referrals. Providing timely and effective sales presentations to prospective customers to ensure that the product and services offered are thoroughly explained and understood when sold. Planning a sales approach designed to determine the customers' needs and requirements for the product / services offered, and the investment the prospective customer is willing to make. Conducting surveys specifying the type of system required, providing a cost proposal and layouts to be used as a basis for the contract, and by the installation department in completing the job. Co-ordinating with other departments to ensure the confidence of the customer is maintained. This is achieved through effective oral and written communication with department heads and other key stakeholders. Conduct the necessary market analysis needed to identify the company s current position. Revisiting and following up upon completion of the installation to ensure the system is working properly, explaining its operation to the customer, and maintaining a rapport that will result in continual referrals. Maintaining an up-to-date knowledge of equipment and systems by attending company and regional seminars, and by reading related publications. Operating within the Security industry and discipline regulations, whilst ensuring high standards of compliance and adherence. Providing regular reports, forecasts accurate, and relevant sales information as requested. What you'll need Proven experience in new business sales within the electronic security systems industry, developing business into the SME market through the sale of solutions focussed on a short sales cycle. Strong understanding of access control, CCTV, and other electronic security solutions. Knowledge of Fire desirable, but training can be provided. Strategic thinker who is highly driven and self-motivated, with the ability to consistently find and close opportunities. A proficient and creative sales negotiator with ability to achieve and exceed sales targets in a corporate sales environment. Possesses a high activity rate, can withstand pressure, be pro-active and is goal-oriented with a sense of urgency and who can adopt a disciplined, practical and organised approach. Although committed to personal growth and keen to succeed, is able to work in the interests of the company as a whole and to both give and receive support to achieve wider objectives. Sets and maintains professional standards at all times, puts forward facts honestly and can be trusted implicitly by customers and fellow employees alike. Excellent communicator and Influencer, with strong interpersonal and relationship-building skills Uphold Securitas Technology ethics and the Core Values of Integrity, Vigilance, Helpfulness
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 26, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necessary, to the train members of staff to achieve the quality standards set to ensure all cases are dealt with to the highest standard. Embracing flexible working, these roles have options for office based in Manchester, hybrid or fully remote working. What to expect as a Quality Assessor Ensure appropriate number of quality audits are conducted, in a timely manner and with constructive feedback. Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's. Make risk/impact assessments within existing processes and procedures. Conduct calibration calls with clients to understand expectations. Support the operational leadership team to highlight operational risks and areas for improvement Ensure accurate and on-time reporting on quality, breaches and complaints Support training, onboarding, and recruitment of team members to ensure the maximisation of available resource. Supporting speed to competency KPI's whilst ensuring quality delivery. Take responsibility for overall quality assessing/continuous improvement for the team. Investigate noncompliance, identify fault trends, and instigate remedial action where necessary. Participate in regular, proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. We'd love to hear from you if you have; Strong interpersonal skills, including effective communication and strong empathy. Experience with relationship building, both internally and externally Notable experience in reviewing, analysing and interpreting data. Attention to detail with focus on quality. Self-motivated with the ability to plan own workload. Proficient using IT, including but not limited to Microsoft packages. Good understanding of confidentiality and handling sensitive data Ability to plan own workload to meet business requirements and service level agreements, working to rigorous targets. A background in continuous improvement would be advantageous. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necessary, to the train members of staff to achieve the quality standards set to ensure all cases are dealt with to the highest standard. Embracing flexible working, these roles have options for office based in Manchester, hybrid or fully remote working. What to expect as a Quality Assessor Ensure appropriate number of quality audits are conducted, in a timely manner and with constructive feedback. Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's. Make risk/impact assessments within existing processes and procedures. Conduct calibration calls with clients to understand expectations. Support the operational leadership team to highlight operational risks and areas for improvement Ensure accurate and on-time reporting on quality, breaches and complaints Support training, onboarding, and recruitment of team members to ensure the maximisation of available resource. Supporting speed to competency KPI's whilst ensuring quality delivery. Take responsibility for overall quality assessing/continuous improvement for the team. Investigate noncompliance, identify fault trends, and instigate remedial action where necessary. Participate in regular, proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. We'd love to hear from you if you have; Strong interpersonal skills, including effective communication and strong empathy. Experience with relationship building, both internally and externally Notable experience in reviewing, analysing and interpreting data. Attention to detail with focus on quality. Self-motivated with the ability to plan own workload. Proficient using IT, including but not limited to Microsoft packages. Good understanding of confidentiality and handling sensitive data Ability to plan own workload to meet business requirements and service level agreements, working to rigorous targets. A background in continuous improvement would be advantageous. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
We are proud to be supporting this fantastic Luxury Retailer to find them Customer Service Administration superstars to join their team on a temporary basis, providing full administrative support, processing refunds, logging tickets, receiving collections, and providing exceptional customer service via email! This business's ambition knows no end and they've had outstanding success over the last few years and so they are looking for positive, driven people to join their team. If you are a confident communicator, are passionate about people and want to be a key element of an exciting business, you shouldn't miss this opportunity! Role: Temporary Customer Service Administrator Hourly Rate: 11.79 + Office Angels Benefits + Holiday Pay Start Date: ASAP Hours: 09:00 - 17:30, Monday to Friday Duration: 1 Month Initially Location: Leeds Dock (outskirts of the centre) + Hybrid working once training is completed, 2 days in the office, 3 from home To be considered for this opportunity you will: Have great computer and customer service skills. Strong Administration - Emails, templates, database management, spreadsheets etc Excellent communication skills Candidates with customer service skills from various backgrounds such as hospitality and retail etc. will be considered. Benefits of becoming an Office Angels Temp (THE BEST BENEFITS IN THE MARKET): Weekly Pay - Pay day is a Friday! 28 days annual leave minimum Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work and discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to learning a new language! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2024
Seasonal
We are proud to be supporting this fantastic Luxury Retailer to find them Customer Service Administration superstars to join their team on a temporary basis, providing full administrative support, processing refunds, logging tickets, receiving collections, and providing exceptional customer service via email! This business's ambition knows no end and they've had outstanding success over the last few years and so they are looking for positive, driven people to join their team. If you are a confident communicator, are passionate about people and want to be a key element of an exciting business, you shouldn't miss this opportunity! Role: Temporary Customer Service Administrator Hourly Rate: 11.79 + Office Angels Benefits + Holiday Pay Start Date: ASAP Hours: 09:00 - 17:30, Monday to Friday Duration: 1 Month Initially Location: Leeds Dock (outskirts of the centre) + Hybrid working once training is completed, 2 days in the office, 3 from home To be considered for this opportunity you will: Have great computer and customer service skills. Strong Administration - Emails, templates, database management, spreadsheets etc Excellent communication skills Candidates with customer service skills from various backgrounds such as hospitality and retail etc. will be considered. Benefits of becoming an Office Angels Temp (THE BEST BENEFITS IN THE MARKET): Weekly Pay - Pay day is a Friday! 28 days annual leave minimum Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work and discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to learning a new language! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Compliance Business Support Case Manager Salary: 14.24 P/H LTD Umbrella Hours: 37 Type: Temporary Ongoing Location: Taunton, TA1 Start Date: ASAP Work Pattern: Hybrid 2 Days in Office 3 Days WFH 09:00am - 17:30pm Join our client's dynamic Communities Directorate as a Compliance Business Support Case Manager and Technical Administrator, where you will play a crucial role in upholding their housing property management's legal, safety, and compliance standards. Your responsibilities will include validating and registering fire and water risk assessments, monitoring compliance activities, and engaging with customers on housing compliance health and safety issues. Your work will ensure the safety and wellbeing of their communities and enhance the client's reputation through diligent compliance practices. Key Duties and Responsibilities: Manage contracts, liaise with customers, and maintain up-to-date compliance certifications across various systems. Handle technical and legal administration, process financial reconciliations, and prepare KPIs for compliance projects. Formulate and maintain compliance records and KPIs, ensuring adherence to safety-critical deadlines. Oversee compliance systems, resolve data issues, and develop tools to enhance team knowledge. Advise on process improvements and ensure efficient data processing. Engage directly with residents to address compliance concerns, providing timely advice and support. Manage small-scale contracts, addressing and resolving contractor issues effectively. Requirements Previous Administration/Business Support experience. Systems management and technical programming proficiency Desirable Good understanding of Health & Safety requirements. Desirable Understand the principles of data protection. Strong commitment to customer service, excellent communication skills. High level of accuracy and attention to detail. If you require any additional information regarding the position, please call David at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Apr 26, 2024
Seasonal
Job Title: Compliance Business Support Case Manager Salary: 14.24 P/H LTD Umbrella Hours: 37 Type: Temporary Ongoing Location: Taunton, TA1 Start Date: ASAP Work Pattern: Hybrid 2 Days in Office 3 Days WFH 09:00am - 17:30pm Join our client's dynamic Communities Directorate as a Compliance Business Support Case Manager and Technical Administrator, where you will play a crucial role in upholding their housing property management's legal, safety, and compliance standards. Your responsibilities will include validating and registering fire and water risk assessments, monitoring compliance activities, and engaging with customers on housing compliance health and safety issues. Your work will ensure the safety and wellbeing of their communities and enhance the client's reputation through diligent compliance practices. Key Duties and Responsibilities: Manage contracts, liaise with customers, and maintain up-to-date compliance certifications across various systems. Handle technical and legal administration, process financial reconciliations, and prepare KPIs for compliance projects. Formulate and maintain compliance records and KPIs, ensuring adherence to safety-critical deadlines. Oversee compliance systems, resolve data issues, and develop tools to enhance team knowledge. Advise on process improvements and ensure efficient data processing. Engage directly with residents to address compliance concerns, providing timely advice and support. Manage small-scale contracts, addressing and resolving contractor issues effectively. Requirements Previous Administration/Business Support experience. Systems management and technical programming proficiency Desirable Good understanding of Health & Safety requirements. Desirable Understand the principles of data protection. Strong commitment to customer service, excellent communication skills. High level of accuracy and attention to detail. If you require any additional information regarding the position, please call David at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
BROOK STREET UK LTD TEMPORARY PUBLIC SECTOR ADMIN POST UNTIL JUNE 2024 WITH POSSIBLE EXTENSION Our reputable client is seeking a Senior Clerical Officer to provide administrative and clerical support within the Autism Advisory and Intervention Service, (AAIS) based in Lurgan. Our clients Strategic Mission: Meet the LEARNING needs of our children and young people Provide EXCELLENT education support services Develop ALL OUR PEOPLE to carry out their jobs successfully Manage our RESOURCES efficiently and effectively NURTURE LEADERSHIP across EA to give clear direction in a dynamic and complex environment As Senior Clerical Officer , you will provide an effective first point of contact support structure to the Autism Advisory and Intervention Service regarding administration, liaison with parents, guardians, and public body stakeholders such as Schools and Teachers. It is essential and a key function to the role that you be proficient in Microsoft Packages such as Excel, Outlook, and Word for daily Word processing duties. SUCCESSFUL APPLICANTS MUST: Hold Five GCSEs at Grade C or above or equivalent (including English Language or equivalent) Hold at least 1 year s suitable Clerical and/or administrative experience with sound knowledge of Microsoft Office Suite Be a self-starter who possesses a positive, empathetic, and friendly can-do attitude as first point of contact for the service SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 12.52 per hour and the hours of work are (Apply online only) Monday to Friday; 36 hours per week . If you would like to apply for this role, please forward your CV via the 'Apply' link today.
Apr 26, 2024
Seasonal
BROOK STREET UK LTD TEMPORARY PUBLIC SECTOR ADMIN POST UNTIL JUNE 2024 WITH POSSIBLE EXTENSION Our reputable client is seeking a Senior Clerical Officer to provide administrative and clerical support within the Autism Advisory and Intervention Service, (AAIS) based in Lurgan. Our clients Strategic Mission: Meet the LEARNING needs of our children and young people Provide EXCELLENT education support services Develop ALL OUR PEOPLE to carry out their jobs successfully Manage our RESOURCES efficiently and effectively NURTURE LEADERSHIP across EA to give clear direction in a dynamic and complex environment As Senior Clerical Officer , you will provide an effective first point of contact support structure to the Autism Advisory and Intervention Service regarding administration, liaison with parents, guardians, and public body stakeholders such as Schools and Teachers. It is essential and a key function to the role that you be proficient in Microsoft Packages such as Excel, Outlook, and Word for daily Word processing duties. SUCCESSFUL APPLICANTS MUST: Hold Five GCSEs at Grade C or above or equivalent (including English Language or equivalent) Hold at least 1 year s suitable Clerical and/or administrative experience with sound knowledge of Microsoft Office Suite Be a self-starter who possesses a positive, empathetic, and friendly can-do attitude as first point of contact for the service SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 12.52 per hour and the hours of work are (Apply online only) Monday to Friday; 36 hours per week . If you would like to apply for this role, please forward your CV via the 'Apply' link today.
Regional Delivery Officer - East Midlands Home-based (within a commutable distance to the East Midlands) About Us Sported is a leading charity supporting the UK's largest network of sport and physical activity groups and we exist to provide the skills, resources and funding needed for them to become sustainable and deliver services to the young people and communities they serve click apply for full job details
Apr 26, 2024
Full time
Regional Delivery Officer - East Midlands Home-based (within a commutable distance to the East Midlands) About Us Sported is a leading charity supporting the UK's largest network of sport and physical activity groups and we exist to provide the skills, resources and funding needed for them to become sustainable and deliver services to the young people and communities they serve click apply for full job details
The Role Title: Procurement Administrator Reporting to: Group Procurement Manager Location: Mansfield Responsibility/Purpose To learn a broad range of skills and becoming a flexible resource across all areas of the procurement team. Essentials & Desirables Communicating Effectively Liaise with a diverse supply chain of materials and service. Network with all areas of the business e.g. Finance, Production, Estimating, Logistics, Materials Management, Design, and Quality Control to support the overall Procurement activity. Strong negotiation and expediting skills. Working Collaboratively Participate and contribute to a number of teams e.g. Project Management, Account Management, Estimating, Scheduling, Design and Management. Within each team, the person is required to contribute to overall team objectives in regards to matters of Procurement. Delivering a High Quality Standard of Service Prompt in responding to requests and referring the client to the right person if necessary. Effective Decision Making Freedom to be creative and take actions that will assist the day to day functioning of the procurement activity. Planning, Prioritising and Organising Self Plan, prioritise and organise their own work or resources to achieve the objectives of the procurement activity. Effective Problem Solving Use initiative and creativity to resolve problems where the optimal solution may not be immediately apparent but, by a process of reasoning, weighing up the pros and cons of different approaches; identify and assess practical options; break the problem down into component parts. Knowledge and Experience Work effectively as part of a team and relate positively to other people. Take the initiative in establishing new ways of working to achieve the necessary objectives of the procurement activity. Confidentiality, tact and diplomacy and the ability to work to deadlines. Flexible approach to work.
Apr 26, 2024
Full time
The Role Title: Procurement Administrator Reporting to: Group Procurement Manager Location: Mansfield Responsibility/Purpose To learn a broad range of skills and becoming a flexible resource across all areas of the procurement team. Essentials & Desirables Communicating Effectively Liaise with a diverse supply chain of materials and service. Network with all areas of the business e.g. Finance, Production, Estimating, Logistics, Materials Management, Design, and Quality Control to support the overall Procurement activity. Strong negotiation and expediting skills. Working Collaboratively Participate and contribute to a number of teams e.g. Project Management, Account Management, Estimating, Scheduling, Design and Management. Within each team, the person is required to contribute to overall team objectives in regards to matters of Procurement. Delivering a High Quality Standard of Service Prompt in responding to requests and referring the client to the right person if necessary. Effective Decision Making Freedom to be creative and take actions that will assist the day to day functioning of the procurement activity. Planning, Prioritising and Organising Self Plan, prioritise and organise their own work or resources to achieve the objectives of the procurement activity. Effective Problem Solving Use initiative and creativity to resolve problems where the optimal solution may not be immediately apparent but, by a process of reasoning, weighing up the pros and cons of different approaches; identify and assess practical options; break the problem down into component parts. Knowledge and Experience Work effectively as part of a team and relate positively to other people. Take the initiative in establishing new ways of working to achieve the necessary objectives of the procurement activity. Confidentiality, tact and diplomacy and the ability to work to deadlines. Flexible approach to work.