Are you looking for your next step in your Project Manager career? We are currently looking to recruit an experienced Project Manager preferably from a nuclear background to support with a number of exciting projects. Key Accountabilities As part of the wider management team, support the business in the development of improvements to project management practice across our engineering, manufacturing and fabrication business. Take responsibility for the line management of the Project Services Team including managing the competency and development of allocated staff. To professionally manage a range of design, manufacturing and fabrication projects on behalf of the business in the Nuclear, Defence and Industrial sectors, ensuring projects are delivered to cost, schedule and the specified quality requirements. Provide Safety Leadership and ensure that projects are delivered without harm to those involved in the project and minimising impact on the environment. Establish and maintain positive and effective working relationships with all customers in order to gain an understanding of their needs to strengthen customer relationships. Manage internal & supplier relationships in a professional and effective manner. Manage internal & supplier relationships in a professional and effective manner. Full project delivery and P&L accountability for all managed projects (circa £5-£10m p.a.) in line with industry best practice. Provide leadership and direction to a team of Project Managers, Planners, Support Staff etc in the execution of Projects. Provision of a professional, first class, consistent and effective project management service to clients. Ensure that projects comply fully with all statutory and regulatory requirements. Ensure project change control procedures are established and adhered to. Manage and actively mitigate project risks delivery conflicts. Any other duties as required. Qualifications /Experience Required / Person Attributes Chartered Engineer - Desirable Project Management Background with demonstrable experience of managing multi-discipline work through all project phases A working knowledge of project management principles, tools and techniques An appreciation of project management planning, estimating risk identification, management & mitigation processes and their application across multi-disciplined teams Relevant experience and proven success in the management of related projects Sound market and commercial knowledge. Demonstrable experience of leading people in a Project environment, including the support and development of staff and apprentice Knowledge of accounting and commercial processes An appreciation of health, safety and environmental issues in an engineering business. Knowledge of quality assurance requirements and procedures. IOSH Leading Safely Member of Relevant Professional Institute Desirable Benefits - What's in it for you? Competitive Salary Benefits - discounted Gym Membership. Generous Pension employer - employee contribution including death in service. Access to GP24/7 from anywhere in the world by video or phone. Career Opportunities Training and development Referral programme -refer a Friend Scheme - £ awarded (T&C's apply) Onsite free parking Sick pay 35 Days Holiday per year including Bank holiday. Mon-Thur - 8.hr shift & Friday 5hr day ( finishing at 1pm) Flexible working . Maternity, paternity, adoption, and parental leave Mental health first aiders on site.
May 01, 2024
Full time
Are you looking for your next step in your Project Manager career? We are currently looking to recruit an experienced Project Manager preferably from a nuclear background to support with a number of exciting projects. Key Accountabilities As part of the wider management team, support the business in the development of improvements to project management practice across our engineering, manufacturing and fabrication business. Take responsibility for the line management of the Project Services Team including managing the competency and development of allocated staff. To professionally manage a range of design, manufacturing and fabrication projects on behalf of the business in the Nuclear, Defence and Industrial sectors, ensuring projects are delivered to cost, schedule and the specified quality requirements. Provide Safety Leadership and ensure that projects are delivered without harm to those involved in the project and minimising impact on the environment. Establish and maintain positive and effective working relationships with all customers in order to gain an understanding of their needs to strengthen customer relationships. Manage internal & supplier relationships in a professional and effective manner. Manage internal & supplier relationships in a professional and effective manner. Full project delivery and P&L accountability for all managed projects (circa £5-£10m p.a.) in line with industry best practice. Provide leadership and direction to a team of Project Managers, Planners, Support Staff etc in the execution of Projects. Provision of a professional, first class, consistent and effective project management service to clients. Ensure that projects comply fully with all statutory and regulatory requirements. Ensure project change control procedures are established and adhered to. Manage and actively mitigate project risks delivery conflicts. Any other duties as required. Qualifications /Experience Required / Person Attributes Chartered Engineer - Desirable Project Management Background with demonstrable experience of managing multi-discipline work through all project phases A working knowledge of project management principles, tools and techniques An appreciation of project management planning, estimating risk identification, management & mitigation processes and their application across multi-disciplined teams Relevant experience and proven success in the management of related projects Sound market and commercial knowledge. Demonstrable experience of leading people in a Project environment, including the support and development of staff and apprentice Knowledge of accounting and commercial processes An appreciation of health, safety and environmental issues in an engineering business. Knowledge of quality assurance requirements and procedures. IOSH Leading Safely Member of Relevant Professional Institute Desirable Benefits - What's in it for you? Competitive Salary Benefits - discounted Gym Membership. Generous Pension employer - employee contribution including death in service. Access to GP24/7 from anywhere in the world by video or phone. Career Opportunities Training and development Referral programme -refer a Friend Scheme - £ awarded (T&C's apply) Onsite free parking Sick pay 35 Days Holiday per year including Bank holiday. Mon-Thur - 8.hr shift & Friday 5hr day ( finishing at 1pm) Flexible working . Maternity, paternity, adoption, and parental leave Mental health first aiders on site.
Are you a proactive Operations Manager wanting to work with a charity? We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Operations Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent. You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
May 01, 2024
Full time
Are you a proactive Operations Manager wanting to work with a charity? We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Operations Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent. You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Administration Assistant Permanent Surrey Competitive + Benefits This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis: Key Responsibilities To receive telephone and in-person enquiries and redirect them as appropriate. To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc. To produce contracts, programs, reports, reviews, and any other relevant computer-based administration. To update animal records of vet treatments, physio, farrier, saddler etc and associated costs. To produce minutes of meetings. To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department. To order, record and distribute Stables equipment. To establish and maintain an inventory of all Stables equipment. To reconcile petty cash on a regular basis. To request and keep a record of routine/non-routine facility maintenance. To record specific jobs for maintenance staff. To scan and forward documentation (passports, export paperwork, livery contracts etc.) To book vehicle MOTs, servicing and repairs. To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.) To maintain a tidy and organised office. To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager. To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company. To work professionally within a large team ensuring Client safety and animal welfare is paramount. To escalate any issues involving the Client, colleagues, or animals to the Stables Manager. To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality To always provide a highly customer focused service to the Client. To exemplify very high standards in conduct and appearance. To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments). To comply with all UKME Policies and Procedures. Any other duties as and when required. Knowledge/Experience/Skills/Abilities Previous office administration experience Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet Strong numerical skills Personal Attributes Flexible and professional approach to work Able to communicate clearly and respectfully with a variety of people Maintain a high standard of personal appearance Strong time management, organisation and planning skills High level of written and verbal communication skills An interest in animals APPLY NOW
May 01, 2024
Full time
Administration Assistant Permanent Surrey Competitive + Benefits This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis: Key Responsibilities To receive telephone and in-person enquiries and redirect them as appropriate. To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc. To produce contracts, programs, reports, reviews, and any other relevant computer-based administration. To update animal records of vet treatments, physio, farrier, saddler etc and associated costs. To produce minutes of meetings. To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department. To order, record and distribute Stables equipment. To establish and maintain an inventory of all Stables equipment. To reconcile petty cash on a regular basis. To request and keep a record of routine/non-routine facility maintenance. To record specific jobs for maintenance staff. To scan and forward documentation (passports, export paperwork, livery contracts etc.) To book vehicle MOTs, servicing and repairs. To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.) To maintain a tidy and organised office. To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager. To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company. To work professionally within a large team ensuring Client safety and animal welfare is paramount. To escalate any issues involving the Client, colleagues, or animals to the Stables Manager. To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality To always provide a highly customer focused service to the Client. To exemplify very high standards in conduct and appearance. To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments). To comply with all UKME Policies and Procedures. Any other duties as and when required. Knowledge/Experience/Skills/Abilities Previous office administration experience Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet Strong numerical skills Personal Attributes Flexible and professional approach to work Able to communicate clearly and respectfully with a variety of people Maintain a high standard of personal appearance Strong time management, organisation and planning skills High level of written and verbal communication skills An interest in animals APPLY NOW
Salary: 50,000 per annum plus bonus, company car/allowance and Veolia benefits Location: Hybrid- Home/London (occasional travel will be required to sites nationwide) Please submit your CV along with your work portfolio When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental, and financial health; so you can lean on us whenever you need to 24-hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Senior Graphic Designer will be responsible for the creation and management of digital and print designs for our corporate communication, PR, and marketing needs across external, regional, internal communications, and events within Veolia UK & I and act as brand guardian for the Veolia UK & I brand. This role is split 20% ideation and 80% hands-on creative time. The responsibilities in the role include being the creative lead on graphic design requests, generating creative ideas which will include and align to our brand strategy, brand proposition, and business strategy, liaising with third party printers and suppliers, and helping to outsource to third party agencies if ever required. to support the Digital Marketing Manager in maintaining our digital tools/channels to a high standard Lead the creative development for a range of digital and print based designs including branding, campaigns, reports, infographics, social media content, presentations, and events, in collaboration with other teams and departments Manage the end-to-end design process, from concept to delivery Mentor and coach designers in the Brand & Design Team Ensure brand consistency and a consistent brand experience across all touchpoints (online and offline), which follows brand guidelines Manage and solidify positive working relationships to with a range of stakeholders and departments on all levels across the wider business Prepare and present design concepts and rough drafts to internal teams and key stakeholders; and be able to recommend and explain the benefits and challenges of differing approaches which meet the brief, taking stakeholders seamlessly through the design process Collaborate closely with cross-functional teams to ensure all brand and design work is on track, meets key deadlines, and is of the highest standard What we're looking for; BA (Hons) degree in Graphic Design or an equivalent related field, with over 6 years professional experience and a strong portfolio with a wide range of design skills Expert user of the Adobe Creative Cloud suite to create a range of print and digital collateral (including InDesign, Illustrator, Photoshop) Proven ability to take turn complex information into simple, effective and engaging designs Excellent project management skills, with the ability to juggle multiple projects and priorities An understanding of motion graphics and video, with the an initial foundation set of skills using After Effects and Adobe Premiere Pro An understanding of UX and UI design; and willingness to use prototyping and UI tools such Figma Ability to work efficiently and effectively under pressure, developing creative design solutions within tight deadlines Strong attention to detail, with flawless alignment, layout, aesthetic visuals and execution Excellent verbal and written communication skills Strong interpersonal skills both within the internal team and with clients and contributors Professional client service manner and ability to interact with all levels of management Excellent experience of mentoring and coaching designers, assessing the strengths of individuals Ability to think strategically, and an understanding of design theory and user-centred design Ability to research, test and apply best practice solutions to a design Experience managing projects within budget Experienced user of MS Word and PowerPoint; Google Slides and Docs; and the ability to create and support templates for business use Proven willingness to keep up-to-date with and use new technologies, software, trends and techniques What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
May 01, 2024
Full time
Salary: 50,000 per annum plus bonus, company car/allowance and Veolia benefits Location: Hybrid- Home/London (occasional travel will be required to sites nationwide) Please submit your CV along with your work portfolio When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental, and financial health; so you can lean on us whenever you need to 24-hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Senior Graphic Designer will be responsible for the creation and management of digital and print designs for our corporate communication, PR, and marketing needs across external, regional, internal communications, and events within Veolia UK & I and act as brand guardian for the Veolia UK & I brand. This role is split 20% ideation and 80% hands-on creative time. The responsibilities in the role include being the creative lead on graphic design requests, generating creative ideas which will include and align to our brand strategy, brand proposition, and business strategy, liaising with third party printers and suppliers, and helping to outsource to third party agencies if ever required. to support the Digital Marketing Manager in maintaining our digital tools/channels to a high standard Lead the creative development for a range of digital and print based designs including branding, campaigns, reports, infographics, social media content, presentations, and events, in collaboration with other teams and departments Manage the end-to-end design process, from concept to delivery Mentor and coach designers in the Brand & Design Team Ensure brand consistency and a consistent brand experience across all touchpoints (online and offline), which follows brand guidelines Manage and solidify positive working relationships to with a range of stakeholders and departments on all levels across the wider business Prepare and present design concepts and rough drafts to internal teams and key stakeholders; and be able to recommend and explain the benefits and challenges of differing approaches which meet the brief, taking stakeholders seamlessly through the design process Collaborate closely with cross-functional teams to ensure all brand and design work is on track, meets key deadlines, and is of the highest standard What we're looking for; BA (Hons) degree in Graphic Design or an equivalent related field, with over 6 years professional experience and a strong portfolio with a wide range of design skills Expert user of the Adobe Creative Cloud suite to create a range of print and digital collateral (including InDesign, Illustrator, Photoshop) Proven ability to take turn complex information into simple, effective and engaging designs Excellent project management skills, with the ability to juggle multiple projects and priorities An understanding of motion graphics and video, with the an initial foundation set of skills using After Effects and Adobe Premiere Pro An understanding of UX and UI design; and willingness to use prototyping and UI tools such Figma Ability to work efficiently and effectively under pressure, developing creative design solutions within tight deadlines Strong attention to detail, with flawless alignment, layout, aesthetic visuals and execution Excellent verbal and written communication skills Strong interpersonal skills both within the internal team and with clients and contributors Professional client service manner and ability to interact with all levels of management Excellent experience of mentoring and coaching designers, assessing the strengths of individuals Ability to think strategically, and an understanding of design theory and user-centred design Ability to research, test and apply best practice solutions to a design Experience managing projects within budget Experienced user of MS Word and PowerPoint; Google Slides and Docs; and the ability to create and support templates for business use Proven willingness to keep up-to-date with and use new technologies, software, trends and techniques What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Our client is looking for a Conveyancing Assistant - mainly to focus on the post completion side Client Details A leading law firm in Glasgow city centre Description Managing all elements of the post-completion process Liaising with third parties such as property factors to settle outstanding accounts Overseeing the submission of applications to Registers of Scotland and identify, and deal with, complex registrations personally Closing files and ensuring documents are stored / send to the relevant stakeholders Provide timely and proactive updates to stakeholders including mortgage lenders Manage milestones on online portals Supervising junior members of the Support team dealing with submission of offers, opening of files, and on-boarding process for new clients Reporting to the Support Manager on SLAs in relation to call handling, opening of files, completion of registrations and administrative tasks Reporting to the Head of Conveyancing on KPIs in relation to registrations and account balances Collaborating with fee earners to meet all relevant external SLAs Profile Previous experience in residential conveyancing, specifically in the post-completion process Excellent attention to detail Motivation to delivery on time results Proactive approach to managing account balances Strong communication skills, both traditional and online Ability to collaborate effectively and problem solve Focus on ensuring compliance with internal and external guidance, policies, rules and regulations Job Offer A competitive salary and great benefits - Hybrid working too! Competitive Salary Company Pension Scheme Company Bonus Scheme Industry-leading Maternity And Paternity Policies Company Referral Scheme 23 days holiday plus 8 bank holidays. Closing over Christmas & New Year. Holiday Loyalty Scheme: Earn an additional 5 days holiday. Buy and Sell up to 3 holiday days each year Hybrid Working Wellbeing Support Annual Company Day out Birthday Early Finish
May 01, 2024
Full time
Our client is looking for a Conveyancing Assistant - mainly to focus on the post completion side Client Details A leading law firm in Glasgow city centre Description Managing all elements of the post-completion process Liaising with third parties such as property factors to settle outstanding accounts Overseeing the submission of applications to Registers of Scotland and identify, and deal with, complex registrations personally Closing files and ensuring documents are stored / send to the relevant stakeholders Provide timely and proactive updates to stakeholders including mortgage lenders Manage milestones on online portals Supervising junior members of the Support team dealing with submission of offers, opening of files, and on-boarding process for new clients Reporting to the Support Manager on SLAs in relation to call handling, opening of files, completion of registrations and administrative tasks Reporting to the Head of Conveyancing on KPIs in relation to registrations and account balances Collaborating with fee earners to meet all relevant external SLAs Profile Previous experience in residential conveyancing, specifically in the post-completion process Excellent attention to detail Motivation to delivery on time results Proactive approach to managing account balances Strong communication skills, both traditional and online Ability to collaborate effectively and problem solve Focus on ensuring compliance with internal and external guidance, policies, rules and regulations Job Offer A competitive salary and great benefits - Hybrid working too! Competitive Salary Company Pension Scheme Company Bonus Scheme Industry-leading Maternity And Paternity Policies Company Referral Scheme 23 days holiday plus 8 bank holidays. Closing over Christmas & New Year. Holiday Loyalty Scheme: Earn an additional 5 days holiday. Buy and Sell up to 3 holiday days each year Hybrid Working Wellbeing Support Annual Company Day out Birthday Early Finish
Repairs Administrator Location: Newent, Gloucestershire Salary: £25,465.01 per annum The Vacancy Permanent Full time (37 hours per week) Closing date: 3 rd May 2024 Interview date: To be confirmed Come make a real difference as our Repairs Administrator Everyone should have a warm, safe, affordable home. As one of our Repairs Administrator's you'll play a vital role in helping us provide this for thousands of families across our communities. You'll help schedule repairs for tenants, working with our Centigen team to make sure they have the right information to get the job done right first time. What you'll bring to our team You'll provide administrative support to our Centigen FM Team by raising work orders and completing tasks on our management systems. Working closely with our inhouse team and external contractors, you'll help deliver a great customer experience by keeping tenants updated on their repairs and supporting the team in a timely and efficient manner. You will build strong relationships with our internal teams and external contacts. Using your skills and experience, you will complete general administrative duties supporting the organisation as required. You'll help us keep on top of job allocated to contractors, making sure that documentation is provided and received, while maintaining records relating to contract management. What we're looking for You'll have excellent IT skills and experience in administration or a similar role, with a willingness to learn and develop your knowledge of the housing sector. You will take ownership and accountability for the delivery of your day-to-day tasks, raising issues quickly, and working with your line manager to address these effectively. You will work well within your own team and be able to effectively engage with colleagues from other teams to solve problems and find the best solutions. You'll be good under pressure, communicating in a calm and effective manner that ensures that stakeholders feel valued and heard. Qualifications Good general standard of education including Maths and English. Additional administrative or related qualifications would be an advantage. We recognise that no candidate will meet every desired requirement, so if your experience looks a little different but you think you can bring your great skills and can-do attitude to the role, we'd love to hear from you. Please note: This role is not open to agencies. Please do not call or email. Thank you. More about us Everyone should have a warm, safe, affordable home. That is the belief that we were founded on more than 20 years ago and it remains firmly at the heart of our organisation. Today, we provide more than 4,500 families with just that, and remain committed to increasing the number of affordable homes available in our communities. As a community-based housing association, we have deep roots in the Forest of Dean, Gloucestershire, and surrounding areas. Over the years, we have developed strong partnerships with local authorities, community groups and other partners who can help us deliver on our mission. , we make a real difference to thousands of families every single day. With a dedicated team of more than 150 people, we are driven to deliver the very best for our tenants - guided by our shared belief and determination to ensure that everyone has a warm safe affordable home. Need some additional support? We are committed to creating an equal, diverse, and inclusive workplace that creates a great working environment and a great experience for our customers. If you need any additional help or support through the recruitment process, please get in touch with our team. Not the role for you? If you would like to work with us, but can't see a role advertised which suits your skills and career ambition, why not send us your CV?
May 01, 2024
Full time
Repairs Administrator Location: Newent, Gloucestershire Salary: £25,465.01 per annum The Vacancy Permanent Full time (37 hours per week) Closing date: 3 rd May 2024 Interview date: To be confirmed Come make a real difference as our Repairs Administrator Everyone should have a warm, safe, affordable home. As one of our Repairs Administrator's you'll play a vital role in helping us provide this for thousands of families across our communities. You'll help schedule repairs for tenants, working with our Centigen team to make sure they have the right information to get the job done right first time. What you'll bring to our team You'll provide administrative support to our Centigen FM Team by raising work orders and completing tasks on our management systems. Working closely with our inhouse team and external contractors, you'll help deliver a great customer experience by keeping tenants updated on their repairs and supporting the team in a timely and efficient manner. You will build strong relationships with our internal teams and external contacts. Using your skills and experience, you will complete general administrative duties supporting the organisation as required. You'll help us keep on top of job allocated to contractors, making sure that documentation is provided and received, while maintaining records relating to contract management. What we're looking for You'll have excellent IT skills and experience in administration or a similar role, with a willingness to learn and develop your knowledge of the housing sector. You will take ownership and accountability for the delivery of your day-to-day tasks, raising issues quickly, and working with your line manager to address these effectively. You will work well within your own team and be able to effectively engage with colleagues from other teams to solve problems and find the best solutions. You'll be good under pressure, communicating in a calm and effective manner that ensures that stakeholders feel valued and heard. Qualifications Good general standard of education including Maths and English. Additional administrative or related qualifications would be an advantage. We recognise that no candidate will meet every desired requirement, so if your experience looks a little different but you think you can bring your great skills and can-do attitude to the role, we'd love to hear from you. Please note: This role is not open to agencies. Please do not call or email. Thank you. More about us Everyone should have a warm, safe, affordable home. That is the belief that we were founded on more than 20 years ago and it remains firmly at the heart of our organisation. Today, we provide more than 4,500 families with just that, and remain committed to increasing the number of affordable homes available in our communities. As a community-based housing association, we have deep roots in the Forest of Dean, Gloucestershire, and surrounding areas. Over the years, we have developed strong partnerships with local authorities, community groups and other partners who can help us deliver on our mission. , we make a real difference to thousands of families every single day. With a dedicated team of more than 150 people, we are driven to deliver the very best for our tenants - guided by our shared belief and determination to ensure that everyone has a warm safe affordable home. Need some additional support? We are committed to creating an equal, diverse, and inclusive workplace that creates a great working environment and a great experience for our customers. If you need any additional help or support through the recruitment process, please get in touch with our team. Not the role for you? If you would like to work with us, but can't see a role advertised which suits your skills and career ambition, why not send us your CV?
Job Title: Bid Manager Location: Walsall (Hybrid) Salary: 45,000 - 50,000 Company Overview: Concept are delighted to be partnered with a leading Midlands based utilities company to help them grow their strategic bid function. Committed to excellence and innovation in everything they do, they are now looking for talented individuals to join them to grow and develop the bid team. Position Overview: We are looking for a dynamic Bid Manager to join the team and take charge of our bidding process. The successful candidate will play a pivotal role in securing new business opportunities by managing the end-to-end bidding process, from research and evaluation to submission and post-bid analysis. Key Responsibilities: Research, review, and evaluate tender opportunities to understand requirements thoroughly. Write and provide high-quality responses for pre-qualification, supplier approval, and tender documents. Coordinate contributions from internal teams and external partners to ensure timely delivery of responses. Act as a liaison between estimators/finance and technical/delivery teams to ensure accurate and strategic bid submissions. Gather feedback on past bids to continuously improve future submissions. Manage bid information library and provide management reports on bidding activity. Chair bid planning meetings and lead bid/no bid decision-making processes. Design and deliver presentations as part of the bidding process. Requirements: Bidding experience, preferably in construction, utilities/regulatory business, facility management, or public sector. Degree-level education preferred but not essential. Extensive experience in commercial tendering process and associated activities. Exceptional writing skills with the ability to produce high-quality narrative under tight deadlines. Proficient in Microsoft Word and presentation packages. Benefits: Comprehensive benefits package Opportunities for career growth and development Dynamic and supportive work environment
May 01, 2024
Full time
Job Title: Bid Manager Location: Walsall (Hybrid) Salary: 45,000 - 50,000 Company Overview: Concept are delighted to be partnered with a leading Midlands based utilities company to help them grow their strategic bid function. Committed to excellence and innovation in everything they do, they are now looking for talented individuals to join them to grow and develop the bid team. Position Overview: We are looking for a dynamic Bid Manager to join the team and take charge of our bidding process. The successful candidate will play a pivotal role in securing new business opportunities by managing the end-to-end bidding process, from research and evaluation to submission and post-bid analysis. Key Responsibilities: Research, review, and evaluate tender opportunities to understand requirements thoroughly. Write and provide high-quality responses for pre-qualification, supplier approval, and tender documents. Coordinate contributions from internal teams and external partners to ensure timely delivery of responses. Act as a liaison between estimators/finance and technical/delivery teams to ensure accurate and strategic bid submissions. Gather feedback on past bids to continuously improve future submissions. Manage bid information library and provide management reports on bidding activity. Chair bid planning meetings and lead bid/no bid decision-making processes. Design and deliver presentations as part of the bidding process. Requirements: Bidding experience, preferably in construction, utilities/regulatory business, facility management, or public sector. Degree-level education preferred but not essential. Extensive experience in commercial tendering process and associated activities. Exceptional writing skills with the ability to produce high-quality narrative under tight deadlines. Proficient in Microsoft Word and presentation packages. Benefits: Comprehensive benefits package Opportunities for career growth and development Dynamic and supportive work environment
Main Duties and ResponsibilitiesYou would be responsible for the delivery of an excellent proactive support service toour colleagues in the areas listed below:Contracts/Facilities Management: Primary point of contact for all contracts/ facilities queries (including any issuesthat may arise on occasions outside of office hours). Oversee the cleaning services to ensure meticulous maintenance of premises,liaising with the contractors and building/property managing agents to resolveany issues in a timely manner. Support the Director of HR and Support Services in the preparation of thebudget, monitoring expenditure and general financial administrative dutiessuch as checking orders and invoices. Be the first point of contact for any queries or concerns relating to Health andSafety and ensure compliance to at least minimum standard relating to theHealth and Safety at Work Act; appointing fire wardens/ first aiders,managing fire drill, weekly fire alarm testing, staff awareness training, siteinduction and management of the outsourced Health and Safety contractors Liaise with the managing agent as necessary to resolve any repair andmaintenance issues Escalate the requirement of any maintenance or repair work to the Director ofHR and Support Services if required Maintain security arrangements around the office including managingrelationships with external suppliersMail: Overall responsibility for ensuring that all mail is processed and franked dailyincluding recorded and special deliveries ahead of evening collections (RoyalMail and DX) Maintain the franking machine, being the first point of contact for reportingfaults, maintenance, adding credit and ordering franking supplies Ensure that incoming Royal Mail and DX mail is sorted and delivered each dayin line with firm procedures Liaise with Royal Mail and DX Delivery Services to report any late deliveriesand collections Ensure a prompt internal post-delivery and collection service at designatedtimes throughout the day Undertake external deliveries and collections as necessaryDocument Management/Archives: Overall responsibility for the maintenance of accurate records of all archiveddocuments Ensure documents are issued and returned as requested in accordance withFirm procedures Ensure all employees for whom you are responsible have appropriate trainingand development needs identified and acted upon Undertake regular supervision and management of staff, includingparticipation in recruitment, induction and disciplinary/grievance procedureswhen required. Skills, knowledge and experience Experience working in an Office Management/ Facilities Management role isessential Proven experience in managing contracts and carrying out regular reviews toensure satisfactory performance and value for money Knowledge and experience of health and safety within an office environment Strong experience in managing people with confidence Proficient in using Microsoft Office applications including Outlook, Teams, Wordand Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2024
Full time
Main Duties and ResponsibilitiesYou would be responsible for the delivery of an excellent proactive support service toour colleagues in the areas listed below:Contracts/Facilities Management: Primary point of contact for all contracts/ facilities queries (including any issuesthat may arise on occasions outside of office hours). Oversee the cleaning services to ensure meticulous maintenance of premises,liaising with the contractors and building/property managing agents to resolveany issues in a timely manner. Support the Director of HR and Support Services in the preparation of thebudget, monitoring expenditure and general financial administrative dutiessuch as checking orders and invoices. Be the first point of contact for any queries or concerns relating to Health andSafety and ensure compliance to at least minimum standard relating to theHealth and Safety at Work Act; appointing fire wardens/ first aiders,managing fire drill, weekly fire alarm testing, staff awareness training, siteinduction and management of the outsourced Health and Safety contractors Liaise with the managing agent as necessary to resolve any repair andmaintenance issues Escalate the requirement of any maintenance or repair work to the Director ofHR and Support Services if required Maintain security arrangements around the office including managingrelationships with external suppliersMail: Overall responsibility for ensuring that all mail is processed and franked dailyincluding recorded and special deliveries ahead of evening collections (RoyalMail and DX) Maintain the franking machine, being the first point of contact for reportingfaults, maintenance, adding credit and ordering franking supplies Ensure that incoming Royal Mail and DX mail is sorted and delivered each dayin line with firm procedures Liaise with Royal Mail and DX Delivery Services to report any late deliveriesand collections Ensure a prompt internal post-delivery and collection service at designatedtimes throughout the day Undertake external deliveries and collections as necessaryDocument Management/Archives: Overall responsibility for the maintenance of accurate records of all archiveddocuments Ensure documents are issued and returned as requested in accordance withFirm procedures Ensure all employees for whom you are responsible have appropriate trainingand development needs identified and acted upon Undertake regular supervision and management of staff, includingparticipation in recruitment, induction and disciplinary/grievance procedureswhen required. Skills, knowledge and experience Experience working in an Office Management/ Facilities Management role isessential Proven experience in managing contracts and carrying out regular reviews toensure satisfactory performance and value for money Knowledge and experience of health and safety within an office environment Strong experience in managing people with confidence Proficient in using Microsoft Office applications including Outlook, Teams, Wordand Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Assurance Manager Head Office in West Midlands but this is a Home based role so you can be located anywhere in the UK with limited travel to projects Competative salary, competitive package, flexible working. Our client are a leading infrastructure investor with a varied portfolio of assets. They are looking for an experienced PFI professional to join their Assurance Team as an Assurance Manager to help shape the delivery of the Assurance framework and ensure that Projects are being operated in line with contractual requirements. Role overview The role would work to deliver technical and commercial reviews across the wide-ranging portfolio of PFI projects throughout the UK Alongside delivering the reviews, the candidate will be required to work closely with the Operations, Commercial and Finance teams to support the resolution of any matters found. Wider opportunities to support the business in assurance initiatives across the portfolio will also form part of the role. Overview In completing an assurance review, the candidate would be required to work as part of the Assurance team across a variety of topics. Example areas that would be required to be completed by the role would include: Complete reviews of FM Provider self-reporting and delivery against the KPIs, including method statement review and on-site process sampling A detailed review of the Helpdesk, considering its set up and use against the contractual requirements Review the application of the Payment Mechanism and compliance with the contract Audit the monthly reports and their compliance with the contract Review the variations process Review Benchmarking / Market Testing processes Management process and H&S review Utilities Handback processes General Support the process to rectify any findings with the Commercial, Finance and Operations team, working closely with the project GM and Directors. Help share any lessons learnt with the wider organisation Support the development and rollout of processes across the organisation to support assurance initiatives To promote and develop best practices within the business and to enhance the quality of service/business reputation. Other duties as may be reasonably requested by the Project Company Board of Directors giving consideration to the nature of the role. Qualifications & Experience Strong working knowledge of management of PFI Projects in the operational phase Degree level qualification (or qualified by extensive experience) in construction/FM/asset management background Understanding of project finance in the PFI arena Experience in dealing with project investors, lenders and operators in PFI Track record of delivering auditing / due diligence in the PFI/ PPP sector On-the-ground delivery experience preferred Experience across a broad range of infrastructure sectors is desirable but demonstrated delivery with the social sectors (healthcare, education, housing etc.) is essential Knowledge of various Standard Form PFI/PPP/PF2 contracts Payment Mechanisms is preferable Personal attributes Strong interpersonal & communications skills (both oral and written) Ability to work under pressure in a time-sensitive environment Dynamic Self-motivated, capable of working without supervision and as part of a team Commercially astute Ability to prioritise/organise workload Able to analyse information quickly and efficiently, choose or recommend from a range of options For further details please apply attaching your CV. All applications will be treated in the strictest confidence
May 01, 2024
Full time
Assurance Manager Head Office in West Midlands but this is a Home based role so you can be located anywhere in the UK with limited travel to projects Competative salary, competitive package, flexible working. Our client are a leading infrastructure investor with a varied portfolio of assets. They are looking for an experienced PFI professional to join their Assurance Team as an Assurance Manager to help shape the delivery of the Assurance framework and ensure that Projects are being operated in line with contractual requirements. Role overview The role would work to deliver technical and commercial reviews across the wide-ranging portfolio of PFI projects throughout the UK Alongside delivering the reviews, the candidate will be required to work closely with the Operations, Commercial and Finance teams to support the resolution of any matters found. Wider opportunities to support the business in assurance initiatives across the portfolio will also form part of the role. Overview In completing an assurance review, the candidate would be required to work as part of the Assurance team across a variety of topics. Example areas that would be required to be completed by the role would include: Complete reviews of FM Provider self-reporting and delivery against the KPIs, including method statement review and on-site process sampling A detailed review of the Helpdesk, considering its set up and use against the contractual requirements Review the application of the Payment Mechanism and compliance with the contract Audit the monthly reports and their compliance with the contract Review the variations process Review Benchmarking / Market Testing processes Management process and H&S review Utilities Handback processes General Support the process to rectify any findings with the Commercial, Finance and Operations team, working closely with the project GM and Directors. Help share any lessons learnt with the wider organisation Support the development and rollout of processes across the organisation to support assurance initiatives To promote and develop best practices within the business and to enhance the quality of service/business reputation. Other duties as may be reasonably requested by the Project Company Board of Directors giving consideration to the nature of the role. Qualifications & Experience Strong working knowledge of management of PFI Projects in the operational phase Degree level qualification (or qualified by extensive experience) in construction/FM/asset management background Understanding of project finance in the PFI arena Experience in dealing with project investors, lenders and operators in PFI Track record of delivering auditing / due diligence in the PFI/ PPP sector On-the-ground delivery experience preferred Experience across a broad range of infrastructure sectors is desirable but demonstrated delivery with the social sectors (healthcare, education, housing etc.) is essential Knowledge of various Standard Form PFI/PPP/PF2 contracts Payment Mechanisms is preferable Personal attributes Strong interpersonal & communications skills (both oral and written) Ability to work under pressure in a time-sensitive environment Dynamic Self-motivated, capable of working without supervision and as part of a team Commercially astute Ability to prioritise/organise workload Able to analyse information quickly and efficiently, choose or recommend from a range of options For further details please apply attaching your CV. All applications will be treated in the strictest confidence
SF Recruitment is currently recruiting for an Administrator to join one of our clients in Sheepbridge, Chesterfield. This is perfect for candidates local to Dronfield, Chesterfield and Sheffield, ideally someone who drives. This is a 6 month Fixed Term Contract, covering Maternity leave, to start immediately. The position is Full Time, Office based, working Monday to Friday 40 hours. The contract is likely to extend beyond 6 months with a potential to go permanent in the end but not guaranteed. You must be available ASAP or on very short notice to start. You will be joining a lovely team where support is on hand and so if you are someone who is keen to learn and hard-working then this is a great opportunity for you! Typical duties will include: • Meeting, greeting and looking after customers attending site alongside other aspects of customer service. • Responding to incoming calls and proactively dealing with customer queries etc.• Booking installations and coordinating diary appointments for the technicians whilst liaising with the Managers• Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met The Ideal Candidate• Previous experience in office administration, alongside a strong customer focus. • Excellent professional telephone manner• Excellent organisational skills, with good attention to detail• Competent IT skills• The ability to deal effectively and professionally with internal and external customers As this role is on a temporary contract please apply if you are immediately available or on a short notice period.
May 01, 2024
Full time
SF Recruitment is currently recruiting for an Administrator to join one of our clients in Sheepbridge, Chesterfield. This is perfect for candidates local to Dronfield, Chesterfield and Sheffield, ideally someone who drives. This is a 6 month Fixed Term Contract, covering Maternity leave, to start immediately. The position is Full Time, Office based, working Monday to Friday 40 hours. The contract is likely to extend beyond 6 months with a potential to go permanent in the end but not guaranteed. You must be available ASAP or on very short notice to start. You will be joining a lovely team where support is on hand and so if you are someone who is keen to learn and hard-working then this is a great opportunity for you! Typical duties will include: • Meeting, greeting and looking after customers attending site alongside other aspects of customer service. • Responding to incoming calls and proactively dealing with customer queries etc.• Booking installations and coordinating diary appointments for the technicians whilst liaising with the Managers• Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met The Ideal Candidate• Previous experience in office administration, alongside a strong customer focus. • Excellent professional telephone manner• Excellent organisational skills, with good attention to detail• Competent IT skills• The ability to deal effectively and professionally with internal and external customers As this role is on a temporary contract please apply if you are immediately available or on a short notice period.
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Your opportunity to join the Business Services and Outsourcing ("BSO") team in Guildford, providing company secretarial support to clients of BDO's Southern Region, working closely with the other BSO managers, along with local tax and audit teams. There will also be a proportion of work received from other regions, including London, and enquiries from network offices around the world regarding inward investment opportunities. As a Company Secretarial Manager you will have responsibility for advising staff on all aspects of company secretarial work, undertaking advisory work for clients, undertaking compliance work as necessary and supervising junior staff. You will also liaise with, and support, company secretarial managers and staff in other offices as necessary. You will take responsibility for all aspects of service delivery from client take on to completion of a job, ensuring that all assignments are delivered to a high quality and within agreed timescales, reporting directly to the Southern Region BSO partner. Another key aspect of the role will be taking responsibility for proactively contributing to the management of all company secretarial business development activity. This will include preparing pricing for new opportunities, production of proposals and collaborating on the day-to-day management of the pipeline of opportunities. In addition to client facing work and business development activity you will also work to provide support to the wider company secretarial team on issues including resourcing, coaching and feedback to more junior members of staff, ensuring compliance with the stream's policies and procedures and the firm's risk management procedures. You'll be someone with: Graduate, associate or fellow of the Chartered Governance Institute (formerly ICSA). Experience in a managerial position in a professional firm, listed PLC or dedicated company secretarial provider. Experience of using Diligent Entities (formerly Blueprint) company secretarial software. Ability to communicate and work with BDO staff at all levels in the UK and around the world along with directors of client companies and their professional advisers. Desirable Some familiarity with financial statements. Business development experience - ability to contribute to the identification and conversion of opportunities to sell work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.
May 01, 2024
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Your opportunity to join the Business Services and Outsourcing ("BSO") team in Guildford, providing company secretarial support to clients of BDO's Southern Region, working closely with the other BSO managers, along with local tax and audit teams. There will also be a proportion of work received from other regions, including London, and enquiries from network offices around the world regarding inward investment opportunities. As a Company Secretarial Manager you will have responsibility for advising staff on all aspects of company secretarial work, undertaking advisory work for clients, undertaking compliance work as necessary and supervising junior staff. You will also liaise with, and support, company secretarial managers and staff in other offices as necessary. You will take responsibility for all aspects of service delivery from client take on to completion of a job, ensuring that all assignments are delivered to a high quality and within agreed timescales, reporting directly to the Southern Region BSO partner. Another key aspect of the role will be taking responsibility for proactively contributing to the management of all company secretarial business development activity. This will include preparing pricing for new opportunities, production of proposals and collaborating on the day-to-day management of the pipeline of opportunities. In addition to client facing work and business development activity you will also work to provide support to the wider company secretarial team on issues including resourcing, coaching and feedback to more junior members of staff, ensuring compliance with the stream's policies and procedures and the firm's risk management procedures. You'll be someone with: Graduate, associate or fellow of the Chartered Governance Institute (formerly ICSA). Experience in a managerial position in a professional firm, listed PLC or dedicated company secretarial provider. Experience of using Diligent Entities (formerly Blueprint) company secretarial software. Ability to communicate and work with BDO staff at all levels in the UK and around the world along with directors of client companies and their professional advisers. Desirable Some familiarity with financial statements. Business development experience - ability to contribute to the identification and conversion of opportunities to sell work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.
First Choice Recruitment Services
Tewkesbury, Gloucestershire
Project Manager -Tewkesbury. Permanent full time Salary up to £78k Our client is an exciting and growing UK technology company with innovation, agility and state of the art technology at its core. They work in partnerships with UK government customers and commercial providers to deliver research, technology and products in the communications security sector. The idea candidate will have experience of working within a multi-disclined engineering projects and /or Cyber Security enviornments. Vacancy Description They are looking for a Project Manager to join the Company team and support the continued growth of the business. You will be joining a Project Delivery Team that is responsible for the delivery of customer funded research and development projects. Main responsibilities will include leading multi-disciplined project teams, stakeholder management, client liaison, developing internal processes and delivery responsibility including planning, finance management, risk management and resources. The role will report to the Company Head of Engineering. NOTE: Due to the nature of our work, all candidates may be required to obtain and maintain an appropriate UK security clearance . Subject Area Activities Reporting and Administration Scope new projects and work with the appropriate team to ensure that they are delivered in the optimal way. Work directly with clients to understand their requirements and turn them into delivery plans. Lead regular, concurrent project reviews with Engineering Teams to monitor the overall progress against the project schedule and deliverables. Work with a range of stakeholders and provide advice and assistance to support adherence to project processes. Produce monthly progress status reports as required by the business, utilising the corporate tools to provide evidence-based summaries. Provide project planning and support on activities including bids and proposals, internal research & development, and customer funded development. Stakeholder communications for project planning, delivery, and maintenance. Provide and assist with maintaining the Resource Demand Plan, using tools available to produce and present data, that aids decision making and the effective management of resources. Note - Line Management of the Delivery Team will be undertaken by appointed Technical Seniors. Technical Competencies The sections below outlines typical competencies that we are looking for. These are wide-ranging and represent the full cross section of capabilities that we seek. Prospective candidates should be able to demonstrate ability in a number of the technical competencies (depending on grade/experience) and as a minimum, satisfy the core competencies as listed. We are not looking for full coverage across all of them in any one candidate. Previous experience of working within multi-disciplined Engineering projects Whilst not a necessity, a technical background would be highly desirable. APMP or PRINCE2 qualified (desirable, not essential). At least 5 years experience in project delivery. A proven track record of delivery. Previous experience of working in the Cyber Security environment is desirable. Excellent working conditions, parking and benefits! To apply please forward your up to date CV. First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers
May 01, 2024
Full time
Project Manager -Tewkesbury. Permanent full time Salary up to £78k Our client is an exciting and growing UK technology company with innovation, agility and state of the art technology at its core. They work in partnerships with UK government customers and commercial providers to deliver research, technology and products in the communications security sector. The idea candidate will have experience of working within a multi-disclined engineering projects and /or Cyber Security enviornments. Vacancy Description They are looking for a Project Manager to join the Company team and support the continued growth of the business. You will be joining a Project Delivery Team that is responsible for the delivery of customer funded research and development projects. Main responsibilities will include leading multi-disciplined project teams, stakeholder management, client liaison, developing internal processes and delivery responsibility including planning, finance management, risk management and resources. The role will report to the Company Head of Engineering. NOTE: Due to the nature of our work, all candidates may be required to obtain and maintain an appropriate UK security clearance . Subject Area Activities Reporting and Administration Scope new projects and work with the appropriate team to ensure that they are delivered in the optimal way. Work directly with clients to understand their requirements and turn them into delivery plans. Lead regular, concurrent project reviews with Engineering Teams to monitor the overall progress against the project schedule and deliverables. Work with a range of stakeholders and provide advice and assistance to support adherence to project processes. Produce monthly progress status reports as required by the business, utilising the corporate tools to provide evidence-based summaries. Provide project planning and support on activities including bids and proposals, internal research & development, and customer funded development. Stakeholder communications for project planning, delivery, and maintenance. Provide and assist with maintaining the Resource Demand Plan, using tools available to produce and present data, that aids decision making and the effective management of resources. Note - Line Management of the Delivery Team will be undertaken by appointed Technical Seniors. Technical Competencies The sections below outlines typical competencies that we are looking for. These are wide-ranging and represent the full cross section of capabilities that we seek. Prospective candidates should be able to demonstrate ability in a number of the technical competencies (depending on grade/experience) and as a minimum, satisfy the core competencies as listed. We are not looking for full coverage across all of them in any one candidate. Previous experience of working within multi-disciplined Engineering projects Whilst not a necessity, a technical background would be highly desirable. APMP or PRINCE2 qualified (desirable, not essential). At least 5 years experience in project delivery. A proven track record of delivery. Previous experience of working in the Cyber Security environment is desirable. Excellent working conditions, parking and benefits! To apply please forward your up to date CV. First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: £25,000 - £30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email or call Debbie on for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: £25,000 - £30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email or call Debbie on for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Branch Administrator Peckham / Fully office based £26-27,000pa PLUS great benefit package! Join our client's dynamic team! Are you a self-motivated and detail-oriented individual with a passion for sales coordination? Do you thrive in a fast-paced and collaborative environment? If so, we have the perfect opportunity for you as a Sales Branch Coordinator! Key Responsibilities: Support the sales team and branch manager in coordinating all sales-related activities. Maintain accurate and up-to-date sales records, including customer information, orders, and inventory. Assist in the preparation of sales reports, presentations, and proposals. Coordinate with internal departments to ensure smooth order processing and delivery. Provide excellent customer service by addressing inquiries, resolving issues, and effectively communicating with clients. Assist in the organisation of sales events, conferences, and trade shows. Monitor market trends and competitor activities to contribute valuable insights for sales strategies. Collaborate with the marketing team to implement sales promotions and campaigns. Support the recruitment and onboarding of new sales team members. Desired Skills and Qualifications: Experience in a sales support or coordination role is preferred, but not required. We are open to enthusiastic individuals who are eager to learn and grow. Exceptional organisational and administrative skills with a keen eye for detail. Strong written and verbal communication abilities. Proficiency in MS Office Suite, CRM software, and other relevant sales tools. An understanding of sales processes, customer relationship management, and sales analysis. Excellent multitasking and time management skills to prioritise tasks effectively. Ability to work independently as well as collaboratively with a diverse team. A positive and proactive attitude with excellent problem-solving abilities. Don't miss out on this exciting opportunity to be part of our client's growth and success! If you're interested in this opportunity click apply or contact Lara today on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Branch Administrator Peckham / Fully office based £26-27,000pa PLUS great benefit package! Join our client's dynamic team! Are you a self-motivated and detail-oriented individual with a passion for sales coordination? Do you thrive in a fast-paced and collaborative environment? If so, we have the perfect opportunity for you as a Sales Branch Coordinator! Key Responsibilities: Support the sales team and branch manager in coordinating all sales-related activities. Maintain accurate and up-to-date sales records, including customer information, orders, and inventory. Assist in the preparation of sales reports, presentations, and proposals. Coordinate with internal departments to ensure smooth order processing and delivery. Provide excellent customer service by addressing inquiries, resolving issues, and effectively communicating with clients. Assist in the organisation of sales events, conferences, and trade shows. Monitor market trends and competitor activities to contribute valuable insights for sales strategies. Collaborate with the marketing team to implement sales promotions and campaigns. Support the recruitment and onboarding of new sales team members. Desired Skills and Qualifications: Experience in a sales support or coordination role is preferred, but not required. We are open to enthusiastic individuals who are eager to learn and grow. Exceptional organisational and administrative skills with a keen eye for detail. Strong written and verbal communication abilities. Proficiency in MS Office Suite, CRM software, and other relevant sales tools. An understanding of sales processes, customer relationship management, and sales analysis. Excellent multitasking and time management skills to prioritise tasks effectively. Ability to work independently as well as collaboratively with a diverse team. A positive and proactive attitude with excellent problem-solving abilities. Don't miss out on this exciting opportunity to be part of our client's growth and success! If you're interested in this opportunity click apply or contact Lara today on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Type: Full-time, 40 hours, Permanent Location: 162-170 Wardour Street, London, W1F 8ZX Opening hours: Mon-Sat availbilty required Salary: £30k-£35k (Depending on Experience) Benefits: +Enhanced pension +Complimentary services +Access to cost price goods +Birthday day off +Increased annual leave (after requisite service) +Staff events/parties +Tickets to industry awards/events + Oppurtunity to grow into a Senior Management role with enhanced Salary, benefits and bonuses. About Williams and Hirst Williams and Hirst are a pioneer in hairdressing and have developed a reputation as the ultimate destination for all hairdressing services. Founded for independent hairdressing, We are about to open in June an eighteen chair independent co-working space for experienced, handpicked hair experts. We strongly believe that freelance coworking spaces are the future of the hairdressing industry and that Williams and Hirst are part of the start. Our future plans include investment to open multiple spaces across London and the UK with potential for expansion overseas. We are now looking for an experienced Front of House Manager to deliver an exceptional service that complements our brand and amazing talent. If you love people, are self-sufficient, an adaptive learner, reliable and committed to making a difference, then read on. Code of best practice: Act as an ambassador of a world-class destination and deliver our treatments in accordance with the Standard Operating Procedures to ensure Clients/Guests receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Purpose of the Role The Front of House Manager will support the Salon Owners to oversee the smooth running of the salon, FOH team and Client/Guest areas, ensuring unrivaled and outstanding customer service, seamless operational running, and supporting the needs of our Members and Clients/Guests. Key Responsibilities Member Support As directed by the Salon Owner: Great Clients/Guests on behalf of Member Offer drinks to Clients/Guests on behalf of Member Take payment from Members rental/stock fees Send Members daily invoice of rental/stock fees Provide Members with controlled access to stock Answering telephone calls and emails on behalf of Members for walk-in appointments Customer Service As directed by the Salon Owner: Deliver consistent world class service to all Clients/Guests and Members. Promote a professional, yet warm and genuine service culture. Deliver service with a personal and adaptable style relating to each individual Client/Guest. Ensure the customer challenge process is followed without fail in a timely and professional manner with the upmost discretion. Update Clients'/Guests' details and ensure all relevant data and information is stored securely and accurately. Use own initiative to deal with Client/Guest requests and continually strive to exceed expectations wherever possible Operations & Sales As directed by the Salon Owner: Ensure all working environments are maintained to the highest standards. Deliver excellent product knowledge to our Clients/Guests, engaging with them at every opportunity to introduce them to our retail ranges. Regularly complete department maintenance checks as required. Use opportunities to increase sales and Clients/Guests loyalty whenever appropriate. Offer repeat bookings, product sales, long standing bookings, and any other opportunities to Clients/Guests to increase sales and service. Events Coordination As directed by the Salon Owner: Assist with availability enquires and chasing of provisionally held bookings Follow up new enquiries, ensuring required information has been sent and received by Clients/Guests as requested Assist with the preparation of event invoices and send to Clients/Guests Take payment for events space and any added extras (catering, stock etc) Follow up with clients to gain information for forthcoming bookings Lead on final event preparations for the current/following day Ensure that all information is communicated concisely for any catering/stock requirements Compile delegate lists ahead of events Prepare room/events area and arrange any required extras (catering, stock etc)
May 01, 2024
Full time
Job Type: Full-time, 40 hours, Permanent Location: 162-170 Wardour Street, London, W1F 8ZX Opening hours: Mon-Sat availbilty required Salary: £30k-£35k (Depending on Experience) Benefits: +Enhanced pension +Complimentary services +Access to cost price goods +Birthday day off +Increased annual leave (after requisite service) +Staff events/parties +Tickets to industry awards/events + Oppurtunity to grow into a Senior Management role with enhanced Salary, benefits and bonuses. About Williams and Hirst Williams and Hirst are a pioneer in hairdressing and have developed a reputation as the ultimate destination for all hairdressing services. Founded for independent hairdressing, We are about to open in June an eighteen chair independent co-working space for experienced, handpicked hair experts. We strongly believe that freelance coworking spaces are the future of the hairdressing industry and that Williams and Hirst are part of the start. Our future plans include investment to open multiple spaces across London and the UK with potential for expansion overseas. We are now looking for an experienced Front of House Manager to deliver an exceptional service that complements our brand and amazing talent. If you love people, are self-sufficient, an adaptive learner, reliable and committed to making a difference, then read on. Code of best practice: Act as an ambassador of a world-class destination and deliver our treatments in accordance with the Standard Operating Procedures to ensure Clients/Guests receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Purpose of the Role The Front of House Manager will support the Salon Owners to oversee the smooth running of the salon, FOH team and Client/Guest areas, ensuring unrivaled and outstanding customer service, seamless operational running, and supporting the needs of our Members and Clients/Guests. Key Responsibilities Member Support As directed by the Salon Owner: Great Clients/Guests on behalf of Member Offer drinks to Clients/Guests on behalf of Member Take payment from Members rental/stock fees Send Members daily invoice of rental/stock fees Provide Members with controlled access to stock Answering telephone calls and emails on behalf of Members for walk-in appointments Customer Service As directed by the Salon Owner: Deliver consistent world class service to all Clients/Guests and Members. Promote a professional, yet warm and genuine service culture. Deliver service with a personal and adaptable style relating to each individual Client/Guest. Ensure the customer challenge process is followed without fail in a timely and professional manner with the upmost discretion. Update Clients'/Guests' details and ensure all relevant data and information is stored securely and accurately. Use own initiative to deal with Client/Guest requests and continually strive to exceed expectations wherever possible Operations & Sales As directed by the Salon Owner: Ensure all working environments are maintained to the highest standards. Deliver excellent product knowledge to our Clients/Guests, engaging with them at every opportunity to introduce them to our retail ranges. Regularly complete department maintenance checks as required. Use opportunities to increase sales and Clients/Guests loyalty whenever appropriate. Offer repeat bookings, product sales, long standing bookings, and any other opportunities to Clients/Guests to increase sales and service. Events Coordination As directed by the Salon Owner: Assist with availability enquires and chasing of provisionally held bookings Follow up new enquiries, ensuring required information has been sent and received by Clients/Guests as requested Assist with the preparation of event invoices and send to Clients/Guests Take payment for events space and any added extras (catering, stock etc) Follow up with clients to gain information for forthcoming bookings Lead on final event preparations for the current/following day Ensure that all information is communicated concisely for any catering/stock requirements Compile delegate lists ahead of events Prepare room/events area and arrange any required extras (catering, stock etc)
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Commercial Manager Salary: Negotiable Location: Chippenham Reports to: Directors Role Purpose Commercial leadership. management and support for the business. Key responsibilities Department Responsible with the Directors for ensuring the delivery of the objectives required by the business click apply for full job details
May 01, 2024
Full time
Commercial Manager Salary: Negotiable Location: Chippenham Reports to: Directors Role Purpose Commercial leadership. management and support for the business. Key responsibilities Department Responsible with the Directors for ensuring the delivery of the objectives required by the business click apply for full job details
This role has a starting salary of £21,474 per annum, based on a 36 hour working week. This role is a 18 month fixed term apprenticeship opportunity. We are very excited to be recruiting a Library Apprentice based at Guildford Library. You will predominantly be working at Guildford and Horsley Libraries but we may occasionally ask you to work at other libraries within the South group of libraries. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels. Rewards and Benefits Level 3 qualification in Library, Information and Archive Services 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About Us Surrey Libraries offer a broad range of services and are the social, economic, learning, and cultural hubs right at the heart of communities across Surrey. We offer a range of activities and events to support local communities ranging from rhymetime, coding and chess clubs, through to helping people improve their computer skills and hosting reading groups and exhibitions. Surrey County Council's Library Service has partnered with Westminster Adult Education Service to offer this opportunity for an apprentice position, leading to a Level 3 qualification in Library, Information and Archive Services. About the Role In this role you will: Work as part of the team of Library Assistants to deliver a high-quality library service and excellent customer care by helping local communities and residents access information, learning, digital services and reading for pleasure. Assist in the delivery of events, activities, book stock work and digital services. Use the library management system to help customers find the books and information they need. Contribute towards library performance objectives such as improving book issue statistics, increasing library membership and visitor engagement. Gain experience of working alongside volunteers, stakeholders and other library partners. You will work alongside colleagues and acquire the skills, knowledge, behaviours and understanding needed for this busy, public facing working environment. We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the library and the team. As you gain more confidence in your role, you'll be supported to do more and more! Apprenticeship Support You will be guided through the qualification by Westminster Adult Education Service and will be provided with a tutor who will help you plan tasks and projects to complete your qualification and mark the work that you do. This apprenticeship offers a blended learning approach comprising of workshops, distance learning, one-to-one and classroom based delivery. The library branch manager will support your personal development throughout your apprenticeship and you will be given protected time to complete your course work. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. How to Apply Applying with us is simple! All we ask is that you upload your CV and answer the following questions about yourself and the role you're applying for to see if this apprenticeship is a good match for you: Have you acquired GCSE Maths and English grades A -C/8-4, or functional skills Level 2? If requested, would you be able to provide evidence of these qualifications (i.e., certificates)? What excites you about this apprenticeship? What do you think good customer service looks like from a library staff member? What steps would they take to ensure customer satisfaction? Why do you feel the library is important to the local community? Rota Week 1 Week 2 Monday 9.30-5.30 9.30-5.30 Tuesday 9-5 9-5 Wednesday 9-5.30 9-5.30 Thursday 9-5.30 10.30-7 Friday 9-5 9-5 The job advert closes at 23:59 on 05/05/2024 with interviews planned for the week commencing 13/05/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 01, 2024
Full time
This role has a starting salary of £21,474 per annum, based on a 36 hour working week. This role is a 18 month fixed term apprenticeship opportunity. We are very excited to be recruiting a Library Apprentice based at Guildford Library. You will predominantly be working at Guildford and Horsley Libraries but we may occasionally ask you to work at other libraries within the South group of libraries. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels. Rewards and Benefits Level 3 qualification in Library, Information and Archive Services 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About Us Surrey Libraries offer a broad range of services and are the social, economic, learning, and cultural hubs right at the heart of communities across Surrey. We offer a range of activities and events to support local communities ranging from rhymetime, coding and chess clubs, through to helping people improve their computer skills and hosting reading groups and exhibitions. Surrey County Council's Library Service has partnered with Westminster Adult Education Service to offer this opportunity for an apprentice position, leading to a Level 3 qualification in Library, Information and Archive Services. About the Role In this role you will: Work as part of the team of Library Assistants to deliver a high-quality library service and excellent customer care by helping local communities and residents access information, learning, digital services and reading for pleasure. Assist in the delivery of events, activities, book stock work and digital services. Use the library management system to help customers find the books and information they need. Contribute towards library performance objectives such as improving book issue statistics, increasing library membership and visitor engagement. Gain experience of working alongside volunteers, stakeholders and other library partners. You will work alongside colleagues and acquire the skills, knowledge, behaviours and understanding needed for this busy, public facing working environment. We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the library and the team. As you gain more confidence in your role, you'll be supported to do more and more! Apprenticeship Support You will be guided through the qualification by Westminster Adult Education Service and will be provided with a tutor who will help you plan tasks and projects to complete your qualification and mark the work that you do. This apprenticeship offers a blended learning approach comprising of workshops, distance learning, one-to-one and classroom based delivery. The library branch manager will support your personal development throughout your apprenticeship and you will be given protected time to complete your course work. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. How to Apply Applying with us is simple! All we ask is that you upload your CV and answer the following questions about yourself and the role you're applying for to see if this apprenticeship is a good match for you: Have you acquired GCSE Maths and English grades A -C/8-4, or functional skills Level 2? If requested, would you be able to provide evidence of these qualifications (i.e., certificates)? What excites you about this apprenticeship? What do you think good customer service looks like from a library staff member? What steps would they take to ensure customer satisfaction? Why do you feel the library is important to the local community? Rota Week 1 Week 2 Monday 9.30-5.30 9.30-5.30 Tuesday 9-5 9-5 Wednesday 9-5.30 9-5.30 Thursday 9-5.30 10.30-7 Friday 9-5 9-5 The job advert closes at 23:59 on 05/05/2024 with interviews planned for the week commencing 13/05/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
AdministratorLocation: LiverpoolSalary: £24,000Duration: 12 Months Fixed Term Contract Hours of work: 9am - 5pmMy client based in Liverpool City Centre is looking to recruit a team of Administrators to provide a professional and reliable service for clients, investment managers, advisers and product providers. Specialising within Financial Services you will be accountable for all administrative tasks within the team and will support the continuous improvement across the team leading to enhancements in efficiency and client and customer experience. The role is offered on a full time basis.Benefits include: Great pension package Private medical insurance 25 days holidays + bank holidays Opportunity to buy extra holidays Duties and responsibilities: Provide a professional and reliable service for clients, investment managers, advisers, and product providers. Ensure you are adhering to the teams current SLAs and to all regulatory requirements. Accountable for administrative tasks within the team in line with the team's procedures manual. Be aware of Client Asset Sourcebook (CASS) related processes relevant to your team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and externalSkills and knowledge: Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal communication skills Client service focusMeasures of success: Strong performance against team targets Delivery against agreed objectives Active participation in team and group wide activities/ projects/ initiativesExperience: Financial services experience preferable A minimum of 5 GCSE's (grade A-C/ 5-9) including Maths & EnglishIf this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2024
Full time
AdministratorLocation: LiverpoolSalary: £24,000Duration: 12 Months Fixed Term Contract Hours of work: 9am - 5pmMy client based in Liverpool City Centre is looking to recruit a team of Administrators to provide a professional and reliable service for clients, investment managers, advisers and product providers. Specialising within Financial Services you will be accountable for all administrative tasks within the team and will support the continuous improvement across the team leading to enhancements in efficiency and client and customer experience. The role is offered on a full time basis.Benefits include: Great pension package Private medical insurance 25 days holidays + bank holidays Opportunity to buy extra holidays Duties and responsibilities: Provide a professional and reliable service for clients, investment managers, advisers, and product providers. Ensure you are adhering to the teams current SLAs and to all regulatory requirements. Accountable for administrative tasks within the team in line with the team's procedures manual. Be aware of Client Asset Sourcebook (CASS) related processes relevant to your team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and externalSkills and knowledge: Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal communication skills Client service focusMeasures of success: Strong performance against team targets Delivery against agreed objectives Active participation in team and group wide activities/ projects/ initiativesExperience: Financial services experience preferable A minimum of 5 GCSE's (grade A-C/ 5-9) including Maths & EnglishIf this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.