Product Portfolio Manager Salary: Competitive + eligible for 10% bonus per annum Location: Basingstoke - Hybrid working Contract type: Permanent Working hours: Full Time - 36.5 hrs per week The Vacancy We are looking for a Product Portfolio Manager to join our growing Innovation team within our Currency division. A new role, reporting into the Product Strategy Director and working closely with Product Management, this will drive the strategic alignment of the product portfolio in an evolving market context. To achieve this, the role holder will manage the comprehensive view of the portfolio that the company can offer in order to balance and prioritise future areas of focus. They will manage the product portfolio processes, evaluating both the market and internal drivers to identify trends, risks and opportunities. Key Responsibilities Portfolio Strategy Ensure portfolio alignment to strategic goals Provide clear logic and rationale to support recommendations and highlight options available to the business, with risks, costs and consequences of selecting those projects Portfolio Management Accountable for supporting a structured product roadmap, as guided by the Portfolio Review Committee (PRC), that maintains a balance of differentiation, innovation, incremental improvements, cost savings, design for manufacture, IP and risk Use metrics and data visualisation effectively to report portfolio performance and support decision-making at the team or organisational level Work closely with Product, Security Features Development and New Product Introduction teams to coordinate the commercial aspects of the projects (business cases, market testing, impact and rationale, financial plans etc) Administration of the Project Approval Committee (PAC) to manage ongoing projects and ensure they deliver to both market and internal requirements. Market Dynamics (Market insight & needs) Gather, evaluate and visualise customer insight such as segment trends, buying behaviours etc Monitor competitive intelligence and analyse financials, performance, activities, product offering and capabilities Evaluate the market potential and alignment of the current product portfolio, using knowledge of technical, product, customer and competitor trends. Interpret uptake trends and analysis in the context of the Product Portfolio This is a fantastic opportunity to take a sidestep from a standard Product Manager position, if you're looking to step into a broader role or if you have a strong strategic acumen. We feel it would also be suited to someone working in strategy looking to move into a more action taking role. There is also the opportunity for some mentorship and guidance should a graduate or Analyst have the right basic skill set required and shows an interest in progressing. Skills, Qualifications & Experience Strong communicator, able to consolidate information to the core of the matter Teamwork and collaborative approach across the Currency functions Analytical and critical thinking, with aptitude for strategic planning Data driven with strong Excel and Power BI analysis skills Business acumen, able to understand business implications of technical projects Organised and able to prioritise and balance conflicting demands Market awareness and technical familiarity with similar products and manufacturing processes (desirable) This position is located in Basingstoke, UK but we are offering hybrid working with a number of days in the office and at home. These can be flexible, however standard office days are Tues - Thurs. To be eligible for consideration, you must be authorised to work in the UK without company sponsorship. About De La Rue De La Rue's purpose is securing trust between people, businesses, and governments. We operate across six continents to provide highly secure physical and digital solutions to 140 countries. As an authentication and currency provider we are the trusted partner of choice for governments, central banks and businesses seeking to secure their global supply chains and cash cycles. De La Rue Currency is the only fully integrated provider of polymer substrate, security features and banknotes. In collaboration with central banks, we have enabled new banknote launches under every range of situation and our banknotes successfully circulate in all environments across the Americas, Asia, Africa & Europe. We also have the largest banknote design team and one of the most diverse currency portfolios in the world, meaning the banknotes we product meet the aesthetic, functional, budgetary and security needs of an individual printing works or central bank. Benefits Eligible for the Company's annual incentive scheme Hybrid working opportunities 26 days annual leave + bank holidays Chance to buy or sell holiday as part of our Annual Leave Flexibility Scheme Contributory pension scheme (De La Rue pay 1.5x the employee's contribution up to a maximum of 9%) Life assurance - 4x your annual salary Private health insurance - No cost for single cover, subsidised rates for additional dependant cover Sharesave Scheme - opportunity to buy shares in De La Rue Cycle to Work Scheme Subsidised Gym Memberships Various other perks and Employee Assistance packages Enhanced family friendly policies Please note that applications are reviewed on a rolling basis and therefore interviews may be held prior to the closing date for this vacancy. Join the Team We want to work with people like you from all backgrounds and experiences, to help us gain a diverse workforce with a broad outlook and sharp expertise. We are looking for people unafraid to go that extra mile, bringing with them unique characteristics and abilities. Show us you have what it takes and we'll reward you with a great place to work alongside other great people. Global business, global people. We think De La Rue is an amazing place to work. But don't just take our word for it.
May 05, 2024
Full time
Product Portfolio Manager Salary: Competitive + eligible for 10% bonus per annum Location: Basingstoke - Hybrid working Contract type: Permanent Working hours: Full Time - 36.5 hrs per week The Vacancy We are looking for a Product Portfolio Manager to join our growing Innovation team within our Currency division. A new role, reporting into the Product Strategy Director and working closely with Product Management, this will drive the strategic alignment of the product portfolio in an evolving market context. To achieve this, the role holder will manage the comprehensive view of the portfolio that the company can offer in order to balance and prioritise future areas of focus. They will manage the product portfolio processes, evaluating both the market and internal drivers to identify trends, risks and opportunities. Key Responsibilities Portfolio Strategy Ensure portfolio alignment to strategic goals Provide clear logic and rationale to support recommendations and highlight options available to the business, with risks, costs and consequences of selecting those projects Portfolio Management Accountable for supporting a structured product roadmap, as guided by the Portfolio Review Committee (PRC), that maintains a balance of differentiation, innovation, incremental improvements, cost savings, design for manufacture, IP and risk Use metrics and data visualisation effectively to report portfolio performance and support decision-making at the team or organisational level Work closely with Product, Security Features Development and New Product Introduction teams to coordinate the commercial aspects of the projects (business cases, market testing, impact and rationale, financial plans etc) Administration of the Project Approval Committee (PAC) to manage ongoing projects and ensure they deliver to both market and internal requirements. Market Dynamics (Market insight & needs) Gather, evaluate and visualise customer insight such as segment trends, buying behaviours etc Monitor competitive intelligence and analyse financials, performance, activities, product offering and capabilities Evaluate the market potential and alignment of the current product portfolio, using knowledge of technical, product, customer and competitor trends. Interpret uptake trends and analysis in the context of the Product Portfolio This is a fantastic opportunity to take a sidestep from a standard Product Manager position, if you're looking to step into a broader role or if you have a strong strategic acumen. We feel it would also be suited to someone working in strategy looking to move into a more action taking role. There is also the opportunity for some mentorship and guidance should a graduate or Analyst have the right basic skill set required and shows an interest in progressing. Skills, Qualifications & Experience Strong communicator, able to consolidate information to the core of the matter Teamwork and collaborative approach across the Currency functions Analytical and critical thinking, with aptitude for strategic planning Data driven with strong Excel and Power BI analysis skills Business acumen, able to understand business implications of technical projects Organised and able to prioritise and balance conflicting demands Market awareness and technical familiarity with similar products and manufacturing processes (desirable) This position is located in Basingstoke, UK but we are offering hybrid working with a number of days in the office and at home. These can be flexible, however standard office days are Tues - Thurs. To be eligible for consideration, you must be authorised to work in the UK without company sponsorship. About De La Rue De La Rue's purpose is securing trust between people, businesses, and governments. We operate across six continents to provide highly secure physical and digital solutions to 140 countries. As an authentication and currency provider we are the trusted partner of choice for governments, central banks and businesses seeking to secure their global supply chains and cash cycles. De La Rue Currency is the only fully integrated provider of polymer substrate, security features and banknotes. In collaboration with central banks, we have enabled new banknote launches under every range of situation and our banknotes successfully circulate in all environments across the Americas, Asia, Africa & Europe. We also have the largest banknote design team and one of the most diverse currency portfolios in the world, meaning the banknotes we product meet the aesthetic, functional, budgetary and security needs of an individual printing works or central bank. Benefits Eligible for the Company's annual incentive scheme Hybrid working opportunities 26 days annual leave + bank holidays Chance to buy or sell holiday as part of our Annual Leave Flexibility Scheme Contributory pension scheme (De La Rue pay 1.5x the employee's contribution up to a maximum of 9%) Life assurance - 4x your annual salary Private health insurance - No cost for single cover, subsidised rates for additional dependant cover Sharesave Scheme - opportunity to buy shares in De La Rue Cycle to Work Scheme Subsidised Gym Memberships Various other perks and Employee Assistance packages Enhanced family friendly policies Please note that applications are reviewed on a rolling basis and therefore interviews may be held prior to the closing date for this vacancy. Join the Team We want to work with people like you from all backgrounds and experiences, to help us gain a diverse workforce with a broad outlook and sharp expertise. We are looking for people unafraid to go that extra mile, bringing with them unique characteristics and abilities. Show us you have what it takes and we'll reward you with a great place to work alongside other great people. Global business, global people. We think De La Rue is an amazing place to work. But don't just take our word for it.
The role - IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location - Glasgow There is a requirement to be on-site for this role. I'm working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, presenting a fantastic opportunity for somebody to grow within the organisation and move into a full Systems Engineer position upon the completion of their 2 year training scheme, during which you will support across a range of teams within the organisation but in particular the Engineering and Business Systems teams. In return you'll receive comprehensive upskilling across a range of IT systems, develop your skills and have the opportunity to progress into a full role with a major multi-national organisation. Your day-to-day: You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongside multiple specialist teams to develop your skills and knowledge. You'll support specialist engineering software applications. Diagnose and troubleshoot problems across a wide range of hardware, software and networking equipment. Manage tickets both in-person and remotely via multiple methods including phone, e-mail and remote access, dealing with problems where you can and escalating those that need specialist support. Maintenance and monitoring of key business systems. Implementation and configuration of key hardware and software both on-site and remotely. Assist with the ongoing systems migration onto Azure cloud servers. About you: You'll have a keen interest in the fields of IT and engineering, and be a graduate ideally within a related field. You'll be keen to learn and develop your skills within a busy environment. You'll already have some experience with IT systems, technical development, testing or systems support. You'll be a people person, with the ability to work with a variety of stakeholders and the ability to communicate technical information to non-technical users. You'll be able to thrive within a fast-paced, ever evolving environment, balancing multiple deadlines and priorities. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.
May 05, 2024
Full time
The role - IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location - Glasgow There is a requirement to be on-site for this role. I'm working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, presenting a fantastic opportunity for somebody to grow within the organisation and move into a full Systems Engineer position upon the completion of their 2 year training scheme, during which you will support across a range of teams within the organisation but in particular the Engineering and Business Systems teams. In return you'll receive comprehensive upskilling across a range of IT systems, develop your skills and have the opportunity to progress into a full role with a major multi-national organisation. Your day-to-day: You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongside multiple specialist teams to develop your skills and knowledge. You'll support specialist engineering software applications. Diagnose and troubleshoot problems across a wide range of hardware, software and networking equipment. Manage tickets both in-person and remotely via multiple methods including phone, e-mail and remote access, dealing with problems where you can and escalating those that need specialist support. Maintenance and monitoring of key business systems. Implementation and configuration of key hardware and software both on-site and remotely. Assist with the ongoing systems migration onto Azure cloud servers. About you: You'll have a keen interest in the fields of IT and engineering, and be a graduate ideally within a related field. You'll be keen to learn and develop your skills within a busy environment. You'll already have some experience with IT systems, technical development, testing or systems support. You'll be a people person, with the ability to work with a variety of stakeholders and the ability to communicate technical information to non-technical users. You'll be able to thrive within a fast-paced, ever evolving environment, balancing multiple deadlines and priorities. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.
Business Central Technical Support Analyst Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication. Business Central Technical Support Analyst Key Responsibilities: Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to document issues and resolutions in a knowledge base. Escalate complex issues to the Support Manager or appropriate technical teams when necessary. Monitor application performance and report any recurring or significant issues to the Support Manager. Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications. Qualifications / Experience: Microsoft Business Central experience is essential. Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods. Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps Familiarity with networking and infrastructure both on premise and cloud Expertise and experience in an IT support environment Ability to work effectively in a team environment. Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written. Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation. SQL and KQL Query Language Skills desirable. Experience with PowerShell desirable. AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable. Benefits: Competitive Annual Leave - in addition, you will be entitled to an extra day's holiday Access to our Employee Assistance Programme Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%. Death in Service: 4 times your salary. Private Health Insurance If this role is of interest, please contact James Aust for more information.
May 05, 2024
Full time
Business Central Technical Support Analyst Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication. Business Central Technical Support Analyst Key Responsibilities: Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to document issues and resolutions in a knowledge base. Escalate complex issues to the Support Manager or appropriate technical teams when necessary. Monitor application performance and report any recurring or significant issues to the Support Manager. Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications. Qualifications / Experience: Microsoft Business Central experience is essential. Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods. Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps Familiarity with networking and infrastructure both on premise and cloud Expertise and experience in an IT support environment Ability to work effectively in a team environment. Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written. Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation. SQL and KQL Query Language Skills desirable. Experience with PowerShell desirable. AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable. Benefits: Competitive Annual Leave - in addition, you will be entitled to an extra day's holiday Access to our Employee Assistance Programme Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%. Death in Service: 4 times your salary. Private Health Insurance If this role is of interest, please contact James Aust for more information.
Position : Asbestos Analyst Location : Cambridge (East Anglia) Salary : 30,000 - 37,000 (Depending on Experience) Travelling in and around East Anglia plus down the M1. My client's company has nearly four decades of expertise under their belt so understandably if you want to deal with a business that knows the industry through and through, this is where you want to apply for realistically. They specialise exclusively in comprehensive testing and analysis services. A unique characteristic is their in-house testing laboratories catering to a diverse range of commercial and residential clients. -If perhaps you are just browsing but know someone who you could put me I contact with, we have a referral scheme in place is we can get your friend a job, call me on (phone number removed) for the details- Essential Requirements: - BOHS P403 and P404/RSPH3 qualifications (Additional P402 certification highly desirable) - Valid UK driving license with willingness to commute - Exceptional verbal and written communication skills - Proficiency in IT and numeracy - Thorough understanding of HSG:248 guidelines - Confidence in performing all duties associated with the Asbestos Analyst role As an Asbestos Analyst, you will: - Conduct various tests including 4 stage clearance, smoke, background and visual air, re-occupation, and personal air testing. - Ensure all work complies with UKAS legislation and best practices - Generate on-site air quality reports for clients - Communicate regularly with clients, contractors, and the public - Cultivate and sustain strong client relationships - This is an outstanding opportunity for a fully qualified Asbestos Analyst to join a reputable company that prioritizes a supportive and respectful work environment for its employees. Commutable Locations: London, Bedford, Peterborough, Northampton, Stevenage, Bury St Edmunds, Ely, Huntingdon, St Neots, Hitchin, Newmarket, Luton, Milton Keynes, Saffron Walden, St Albans, Chelmsford, Ipswich, Thetford, Welwyn Garden City, Kings Lynn, Colchester, Norwich, Braintree, Watford, Harlow For further details about the role, please contact Thomas Corbett at Penguin Recruitment Ltd on (phone number removed). Alternatively, you can email your CV to (url removed) for immediate consideration.
May 05, 2024
Full time
Position : Asbestos Analyst Location : Cambridge (East Anglia) Salary : 30,000 - 37,000 (Depending on Experience) Travelling in and around East Anglia plus down the M1. My client's company has nearly four decades of expertise under their belt so understandably if you want to deal with a business that knows the industry through and through, this is where you want to apply for realistically. They specialise exclusively in comprehensive testing and analysis services. A unique characteristic is their in-house testing laboratories catering to a diverse range of commercial and residential clients. -If perhaps you are just browsing but know someone who you could put me I contact with, we have a referral scheme in place is we can get your friend a job, call me on (phone number removed) for the details- Essential Requirements: - BOHS P403 and P404/RSPH3 qualifications (Additional P402 certification highly desirable) - Valid UK driving license with willingness to commute - Exceptional verbal and written communication skills - Proficiency in IT and numeracy - Thorough understanding of HSG:248 guidelines - Confidence in performing all duties associated with the Asbestos Analyst role As an Asbestos Analyst, you will: - Conduct various tests including 4 stage clearance, smoke, background and visual air, re-occupation, and personal air testing. - Ensure all work complies with UKAS legislation and best practices - Generate on-site air quality reports for clients - Communicate regularly with clients, contractors, and the public - Cultivate and sustain strong client relationships - This is an outstanding opportunity for a fully qualified Asbestos Analyst to join a reputable company that prioritizes a supportive and respectful work environment for its employees. Commutable Locations: London, Bedford, Peterborough, Northampton, Stevenage, Bury St Edmunds, Ely, Huntingdon, St Neots, Hitchin, Newmarket, Luton, Milton Keynes, Saffron Walden, St Albans, Chelmsford, Ipswich, Thetford, Welwyn Garden City, Kings Lynn, Colchester, Norwich, Braintree, Watford, Harlow For further details about the role, please contact Thomas Corbett at Penguin Recruitment Ltd on (phone number removed). Alternatively, you can email your CV to (url removed) for immediate consideration.
I'm currently hiring for an FX Application Support Analyst on behalf of a start-up Trading Platform based in the City. You'll be responsible for the front office support of their platform, resolving any issues or bugs and being a part of its continuous improvement. Below are some of the technologies you'll be working on: - FX & FX Options - FIX - SQL - PowerShell, Shell and Python - AWS This is a fantastic opportunity to join a truly unique business and a first in their respective industry! If this sounds interesting, please apply with your up-to-date CV for immediate consideration.
May 05, 2024
Full time
I'm currently hiring for an FX Application Support Analyst on behalf of a start-up Trading Platform based in the City. You'll be responsible for the front office support of their platform, resolving any issues or bugs and being a part of its continuous improvement. Below are some of the technologies you'll be working on: - FX & FX Options - FIX - SQL - PowerShell, Shell and Python - AWS This is a fantastic opportunity to join a truly unique business and a first in their respective industry! If this sounds interesting, please apply with your up-to-date CV for immediate consideration.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 05, 2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business We're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost at just a few hundred pounds and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
May 05, 2024
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business We're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost at just a few hundred pounds and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Are you a tech-savvy HR professional with a passion for optimising human resource operations? Look no further! We're seeking a dynamic HR Systems Manager to support our suite of HR Systems, including recruitment & onboarding, flexible benefits, as well as HR & Payroll.This HR Systems Manager is a fantastic opportunity to come in and make a real impact during the course of the 12 month FTC.The Role: As a fast paced Private Equity backed business we have big plans for the future as we continue our Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).As our HR Systems Manager, your responsibilities will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our Case Management System (Jira), Flexible Benefits system, as well as all integrations . You'll be instrumental in ensuring these systems function seamlessly, optimising their performance, and implementing enhancements where necessary. Your role will involve not only managing the day-to-day operations but also strategising for long-term efficiency and effectiveness in supporting our HR functions.Key Responsibilities Maintain & deliver a high-performing HR System function that focuses on continuous improvement.Guide and advise on system processing and procedure, including troubleshooting and error fixing.Identify improvements and efficiencies, working closely with relevant stakeholders.Support configuration, administration updates & testing.This is a 12 month FTC to cover maternity leave. You should be based in the UK, and prepared to travel to our Head Office in Crick, Northamptonshire at least once a week.You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider HR team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experience with HR Information Systems in a testing/triage capacity (is essential).Experience of maintaining configuration within a HR system (would be beneficial).Attention to detail and analytical skills.A superb communicator and collaborative team player.Confident with Excel/Google Sheets including IF Statements.Problem solving and inquisitive nature for root cause analysis.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HRIS and Payroll Analyst, Payroll Systems Analyst, HR Systems Analyst, HR Systems Administrator, Payroll Analyst, HRIS Analyst, Systems Analyst, HRIS Systems Analyst, Workday, iTrent, Flex Genius, Genius, MHR, Oracle, SAP, Resourcelink.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 05, 2024
Full time
Are you a tech-savvy HR professional with a passion for optimising human resource operations? Look no further! We're seeking a dynamic HR Systems Manager to support our suite of HR Systems, including recruitment & onboarding, flexible benefits, as well as HR & Payroll.This HR Systems Manager is a fantastic opportunity to come in and make a real impact during the course of the 12 month FTC.The Role: As a fast paced Private Equity backed business we have big plans for the future as we continue our Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).As our HR Systems Manager, your responsibilities will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our Case Management System (Jira), Flexible Benefits system, as well as all integrations . You'll be instrumental in ensuring these systems function seamlessly, optimising their performance, and implementing enhancements where necessary. Your role will involve not only managing the day-to-day operations but also strategising for long-term efficiency and effectiveness in supporting our HR functions.Key Responsibilities Maintain & deliver a high-performing HR System function that focuses on continuous improvement.Guide and advise on system processing and procedure, including troubleshooting and error fixing.Identify improvements and efficiencies, working closely with relevant stakeholders.Support configuration, administration updates & testing.This is a 12 month FTC to cover maternity leave. You should be based in the UK, and prepared to travel to our Head Office in Crick, Northamptonshire at least once a week.You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider HR team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experience with HR Information Systems in a testing/triage capacity (is essential).Experience of maintaining configuration within a HR system (would be beneficial).Attention to detail and analytical skills.A superb communicator and collaborative team player.Confident with Excel/Google Sheets including IF Statements.Problem solving and inquisitive nature for root cause analysis.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HRIS and Payroll Analyst, Payroll Systems Analyst, HR Systems Analyst, HR Systems Administrator, Payroll Analyst, HRIS Analyst, Systems Analyst, HRIS Systems Analyst, Workday, iTrent, Flex Genius, Genius, MHR, Oracle, SAP, Resourcelink.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Portfolio and Exposure Analyst Aon is currently recruiting an experienced Catastrophe Modeller to join our Reinsurance Facilities team in London. The team sits within Aon Reinsurance Solutions and provides clients (UK insurance companies, Lloyd's syndicates andMGAs) with efficient, cost-effective solutions to complement, supplement or replace existing reinsurance arrangements. The Reinsurance Facility team reports into Aon UK Reinsurance leadership via the facultative business, working closely with an array of facultative and treaty colleagues. While the workstream will be primarily focussed on the Reinsurance Facilities teams, the role will sit within and be line managed by Aon Reinsurance analytics and catastrophe modelling. This structure provides commercial and market-facing activity but ensures guidance, support and development opportunities on technical matters. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Lead the catastrophe modelling workstreams across multiple client facility placements Lead portfolio analysis of medium and large data sets, presenting outputs internally, as well as to clients and reinsurers Contribute to conversations with clients at senior levels, helping to understand exposures and segment portfolios in order to identify opportunity for reinsurance facility placement Participate in corporate practice groups and committees related to cat modelling and cat risk management.Develop and manage internal and external network of relevant practitioners, including catastopher modellers, data analysts, underwriters, brokers, ceded reinsurance managers, et al Be regarded as the subject matter expert for our facultative business and Reinsurance Facility offering with regard to analytics and data Remain aware of latest modelling and analytical tools and processes, guiding the Reinsurance Facility team in terms of best practice Work within regional / global practice groups to support international coordination and adherence to best practice Skills and experience that will lead to success 3+ years of experience in analytics for insurers, reinsurers, or similar financial services BSc or higher qualification ideally in, finance, statistics, science or equivalent Experience in the following: o Catastrophe modelling experience with vendor models (RMS, AIR, JBA, CoreLogic) o Exposure Management o Catastrophe Model Validation and Evaluation Strong communication skills (speaking, listening, and writing) Strong computer skills in MS Office suite, especially competence in Excel and Powerpoint (skills in programming and machine learning are highly beneficial) Tableau or PowerBI experience Strong analytical, problem-solving, and critical-thinking skills complemented by a solid grounding working with and interpreting statistics. Good attention to detail, strong organisational skills, and ability to prioritise work within a dynamic, deadline-driven environment Highly motivated and strong work ethics Excellent interpersonal skills with the ability to communicate complex ideas and concepts. Ability to lead teams and be flexible in working to meet deadlines across multiple projects and clients Ability to approach problem-solving in a practical and innovative manner Ability to maintain compliance with professional standards, where applicable, as well as company-wide quality initiatives Desire to apply technical and analytical competencies to a dynamic, commercial environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 05, 2024
Full time
Portfolio and Exposure Analyst Aon is currently recruiting an experienced Catastrophe Modeller to join our Reinsurance Facilities team in London. The team sits within Aon Reinsurance Solutions and provides clients (UK insurance companies, Lloyd's syndicates andMGAs) with efficient, cost-effective solutions to complement, supplement or replace existing reinsurance arrangements. The Reinsurance Facility team reports into Aon UK Reinsurance leadership via the facultative business, working closely with an array of facultative and treaty colleagues. While the workstream will be primarily focussed on the Reinsurance Facilities teams, the role will sit within and be line managed by Aon Reinsurance analytics and catastrophe modelling. This structure provides commercial and market-facing activity but ensures guidance, support and development opportunities on technical matters. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Lead the catastrophe modelling workstreams across multiple client facility placements Lead portfolio analysis of medium and large data sets, presenting outputs internally, as well as to clients and reinsurers Contribute to conversations with clients at senior levels, helping to understand exposures and segment portfolios in order to identify opportunity for reinsurance facility placement Participate in corporate practice groups and committees related to cat modelling and cat risk management.Develop and manage internal and external network of relevant practitioners, including catastopher modellers, data analysts, underwriters, brokers, ceded reinsurance managers, et al Be regarded as the subject matter expert for our facultative business and Reinsurance Facility offering with regard to analytics and data Remain aware of latest modelling and analytical tools and processes, guiding the Reinsurance Facility team in terms of best practice Work within regional / global practice groups to support international coordination and adherence to best practice Skills and experience that will lead to success 3+ years of experience in analytics for insurers, reinsurers, or similar financial services BSc or higher qualification ideally in, finance, statistics, science or equivalent Experience in the following: o Catastrophe modelling experience with vendor models (RMS, AIR, JBA, CoreLogic) o Exposure Management o Catastrophe Model Validation and Evaluation Strong communication skills (speaking, listening, and writing) Strong computer skills in MS Office suite, especially competence in Excel and Powerpoint (skills in programming and machine learning are highly beneficial) Tableau or PowerBI experience Strong analytical, problem-solving, and critical-thinking skills complemented by a solid grounding working with and interpreting statistics. Good attention to detail, strong organisational skills, and ability to prioritise work within a dynamic, deadline-driven environment Highly motivated and strong work ethics Excellent interpersonal skills with the ability to communicate complex ideas and concepts. Ability to lead teams and be flexible in working to meet deadlines across multiple projects and clients Ability to approach problem-solving in a practical and innovative manner Ability to maintain compliance with professional standards, where applicable, as well as company-wide quality initiatives Desire to apply technical and analytical competencies to a dynamic, commercial environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Our client a global agrichemical business would like to recruit a supply chain analyst and a coordinator for their manufacturing site. You will need an understanding of the supply chain, procurement or logistics process and maybe some knowledge of working with manufacturers. Excel and solid IT skills are essential, this is initially offered as a 6-9 month temporary role Inventum Group is acting as an Employment Agency in relation to this vacancy.
May 05, 2024
Full time
Our client a global agrichemical business would like to recruit a supply chain analyst and a coordinator for their manufacturing site. You will need an understanding of the supply chain, procurement or logistics process and maybe some knowledge of working with manufacturers. Excel and solid IT skills are essential, this is initially offered as a 6-9 month temporary role Inventum Group is acting as an Employment Agency in relation to this vacancy.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. Job Purpose: We're currently looking for a D365 CRM Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. The D365 CRM Developer is a technical professional within Enterprise Services Platform CoE team, with specific responsibility for the delivery of service improvement activity on the Dynamics 365 CE services in project and business settings. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom plugins, workflows, Power Automate flows, and JavaScript to extend D365 CE functionality with an ability to write efficient reusable, and well-documented code. Integrate D365 CE with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 CE applications, troubleshoot issues, and implement fixes and enhancements. Assist in data migration tasks, ensuring accurate and secure transfer of data from legacy systems to D365 CE Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 CE features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and Power Platform, Unified Service Desk (USD), SQL Server Reporting Services (SSRS), SSIS packages development and Azure Cloud and integration. Proficiency in developing plugins, Power Automate flows, Power Apps, Power Portal using Power Pages and Power BI. Knowledge of creating and utilising web resources for implementing custom UI components and scrips within Dynamics 365 CE. Experience in developing Azure services, including data migration and integration services to connect Dynamics 365 CE with other applications and services. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors. Experience of working in organisations undergoing significant transformation. Experience of software lifecycle implementation methodologies and release processes with version control for managing source code and collaborative development. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customisations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
May 05, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. Job Purpose: We're currently looking for a D365 CRM Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. The D365 CRM Developer is a technical professional within Enterprise Services Platform CoE team, with specific responsibility for the delivery of service improvement activity on the Dynamics 365 CE services in project and business settings. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom plugins, workflows, Power Automate flows, and JavaScript to extend D365 CE functionality with an ability to write efficient reusable, and well-documented code. Integrate D365 CE with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 CE applications, troubleshoot issues, and implement fixes and enhancements. Assist in data migration tasks, ensuring accurate and secure transfer of data from legacy systems to D365 CE Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 CE features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and Power Platform, Unified Service Desk (USD), SQL Server Reporting Services (SSRS), SSIS packages development and Azure Cloud and integration. Proficiency in developing plugins, Power Automate flows, Power Apps, Power Portal using Power Pages and Power BI. Knowledge of creating and utilising web resources for implementing custom UI components and scrips within Dynamics 365 CE. Experience in developing Azure services, including data migration and integration services to connect Dynamics 365 CE with other applications and services. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors. Experience of working in organisations undergoing significant transformation. Experience of software lifecycle implementation methodologies and release processes with version control for managing source code and collaborative development. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customisations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication skills and the ability to interact professionally with a diverse group of clients and staff. To discuss this opportunity in detail, please get in touch ASAP
May 04, 2024
Full time
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication skills and the ability to interact professionally with a diverse group of clients and staff. To discuss this opportunity in detail, please get in touch ASAP
At Ryman we currently have an incredible opportunity to join our team as an Ecommerce Analyst on a 12 Month contract. This role sits at the heart of our Ecommerce team. We are seeking a candidate who has a genuine passion for data, excels in extracting, manipulating, and analysing it, with the ability to generate insightful reports and forecasts. This individual should be skilled at crafting compelling narratives from data, understanding our current situation, and identifying future growth prospects. What you will get from us: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main duties and responsibilities: You will lead all the Analytical Processes across Digital Platforms for Ryman and be the in-market "Go to Person" for Digital online Analytics Lead the Digital budget/forecasting process and output Produce weekly and daily reports for the business Track performance of new business initiatives and measure success to provide recommendations for change. Monthly P&L reconciliation to monitor spend and return on investment. Extract Valuable Insights from Data: Dive deep into extensive datasets to uncover nuanced patterns and strategic opportunities that may otherwise go unnoticed. Empower Data-Driven Decision-Making: Foster a culture where data serves as the foundation for strategic choices by creating intuitive dashboards and actionable recommendations. Pioneer Innovative Data Exploration: Push boundaries by exploring uncharted territories within the data landscape, creating novel insights that challenge conventional norms. WHAT WE WOULD LIKE TO SEE IN YOU Experience and proficiency in using Google Analytics (GA4) Knowledge of web analytics best practices, such as setting up goals, events, conversions and segments Digital Analyst retail experience, working in a similar business Understanding of online trading & merchandising techniques to optimise site performance and driving conversion Ability to present complex data in a simple way Strong organisational skills with high attention to detail Strong interpersonal and communication skills The ability to work well in a team earning the trust of those around them, with an ability to build strong stakeholder relationships Numeracy, with an ability to manage large data sets Self-motivated with a desire to succeed Ability to think big with an entrepreneurial mentality Positive mindset and can-do attitude Relishes ownership Curious about new possibilities and explores them in detail Works with speed and efficiency An ability to learn and grow with us as the business expands Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
May 04, 2024
Full time
At Ryman we currently have an incredible opportunity to join our team as an Ecommerce Analyst on a 12 Month contract. This role sits at the heart of our Ecommerce team. We are seeking a candidate who has a genuine passion for data, excels in extracting, manipulating, and analysing it, with the ability to generate insightful reports and forecasts. This individual should be skilled at crafting compelling narratives from data, understanding our current situation, and identifying future growth prospects. What you will get from us: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main duties and responsibilities: You will lead all the Analytical Processes across Digital Platforms for Ryman and be the in-market "Go to Person" for Digital online Analytics Lead the Digital budget/forecasting process and output Produce weekly and daily reports for the business Track performance of new business initiatives and measure success to provide recommendations for change. Monthly P&L reconciliation to monitor spend and return on investment. Extract Valuable Insights from Data: Dive deep into extensive datasets to uncover nuanced patterns and strategic opportunities that may otherwise go unnoticed. Empower Data-Driven Decision-Making: Foster a culture where data serves as the foundation for strategic choices by creating intuitive dashboards and actionable recommendations. Pioneer Innovative Data Exploration: Push boundaries by exploring uncharted territories within the data landscape, creating novel insights that challenge conventional norms. WHAT WE WOULD LIKE TO SEE IN YOU Experience and proficiency in using Google Analytics (GA4) Knowledge of web analytics best practices, such as setting up goals, events, conversions and segments Digital Analyst retail experience, working in a similar business Understanding of online trading & merchandising techniques to optimise site performance and driving conversion Ability to present complex data in a simple way Strong organisational skills with high attention to detail Strong interpersonal and communication skills The ability to work well in a team earning the trust of those around them, with an ability to build strong stakeholder relationships Numeracy, with an ability to manage large data sets Self-motivated with a desire to succeed Ability to think big with an entrepreneurial mentality Positive mindset and can-do attitude Relishes ownership Curious about new possibilities and explores them in detail Works with speed and efficiency An ability to learn and grow with us as the business expands Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Client Services Business Analyst based in London on a 6 Month Day Rate Contract. This is a hybrid working model with 2/3 days per week in the office. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role sits within the Global Client Services Delivery team. This team is a core function of the business linking key communications and processes with sales areas, fund management, risk, legal and compliance, reporting and operational departments. In this role you will carry out various activities in support of the client service experience. These include managing or specialising in key capabilities such as the service catalogue, development and analysis of Client Service MI to elicit service insights and supporting the development of initiatives and other processes designed by the team to deliver a market-leading client service. The role will also help to support introducing new and changed processes, documenting user guides and communicating changes as required to ensure adoption by M&G and their clients. Responsibilities of the role: Support the Head of Global Client Enablement by developing and maintaining key client servicing capabilities. Help to design, deliver and maintain such service capabilities including, but not limited to, the service catalogue and building out of MI capability. Support these capabilities by undertaking activities including to: Undertake requirements gathering and analysis Act as central communication and coordination point Determine required SMEs and coordinates diaries to schedule meetings Provide oversight and QA (as required) and act as a point of escalation for SMEs Manage the stakeholder reviews and approvals Attend and coordinate key meetings Be responsible for noting actions and key discussion points, and following up on actions through to completion Design and document processes and other artefacts relating to service capabilities. Work with stakeholders and identifying requirements and opportunities to improve existing services or develop new ones. Communicate changes to capabilities and services. Support the Business Change & Governance where required. Undertake other client service experience activities as required by the Head of Global Client Enablement. Strong business analysis skills including the design and documentation of processes. Experience of structured, operational activity and change in support of client business. Ability to demonstrate strong stakeholder management skills. Experience in identifying and championing change, embracing change and driving innovation forward. Financial services or asset management client service experience. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
May 04, 2024
Full time
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Client Services Business Analyst based in London on a 6 Month Day Rate Contract. This is a hybrid working model with 2/3 days per week in the office. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role sits within the Global Client Services Delivery team. This team is a core function of the business linking key communications and processes with sales areas, fund management, risk, legal and compliance, reporting and operational departments. In this role you will carry out various activities in support of the client service experience. These include managing or specialising in key capabilities such as the service catalogue, development and analysis of Client Service MI to elicit service insights and supporting the development of initiatives and other processes designed by the team to deliver a market-leading client service. The role will also help to support introducing new and changed processes, documenting user guides and communicating changes as required to ensure adoption by M&G and their clients. Responsibilities of the role: Support the Head of Global Client Enablement by developing and maintaining key client servicing capabilities. Help to design, deliver and maintain such service capabilities including, but not limited to, the service catalogue and building out of MI capability. Support these capabilities by undertaking activities including to: Undertake requirements gathering and analysis Act as central communication and coordination point Determine required SMEs and coordinates diaries to schedule meetings Provide oversight and QA (as required) and act as a point of escalation for SMEs Manage the stakeholder reviews and approvals Attend and coordinate key meetings Be responsible for noting actions and key discussion points, and following up on actions through to completion Design and document processes and other artefacts relating to service capabilities. Work with stakeholders and identifying requirements and opportunities to improve existing services or develop new ones. Communicate changes to capabilities and services. Support the Business Change & Governance where required. Undertake other client service experience activities as required by the Head of Global Client Enablement. Strong business analysis skills including the design and documentation of processes. Experience of structured, operational activity and change in support of client business. Ability to demonstrate strong stakeholder management skills. Experience in identifying and championing change, embracing change and driving innovation forward. Financial services or asset management client service experience. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Business Analyst Permanent Salary: within Implement A: £39,000 to £45,000 Smart Working OVERVIEW: Silver Shell Consultancy is a leading change transformation and IT consultancy, distinguished for its expertise in driving transformative change across diverse industries. We are currently seeking a dynamic and experienced professional to join our team as a Business Analyst, playing a pivotal role in fostering agility, collaboration, and data-driven insights within our projects. LANDSCAPE: As a Business Analyst (ONS -2135) within our Delivery Business Analysis capability, you will spearhead transformation initiatives for clients, leveraging your proficiency in requirements management, process optimization, and Agile methodologies to deliver intricate solutions. Your responsibilities will include championing innovative solutions for clients, providing guidance to fellow Business Analysts on the team, and collaborating with clients/stakeholders to prioritize key elements crucial for the program's success. ACTIVITIES: Collaborate across functions with key business partners to establish strategic goals, project objectives, and functional scope expectations. Conduct meetings with project stakeholders to identify project and application requirements. Analyse the organisation's business model, define policies, and assess market approaches. Elicit business and user requirements essential for conducting current state analysis. Review user stories, system requirements, business rules, and scenario documentation to ensure alignment with business requirements. Design business processes to articulate functional specifications and standardise organisational workflows. Analyse systems and comprehend business rules necessary for IT project initiatives. Support the development of project plans, implementation, and post-implementation support. Manage stakeholder needs and expectations, effectively communicating ongoing project progress. Attend daily scrums to ensure project roadmap alignment and organisational coherence. Prioritise functional scope and collaborate with delivery teams to establish Agile sprint plans and release schedules. Take charge of backlog grooming, reporting, defect management, and risk monitoring. Need to know (to be successful in this role, you will need to know): 5 years of hands-on experience in business analysis, system analysis and design, or infrastructure design/development/support Over 1 year of specific experience in Business Analysis, working across diverse organizations or business units (in the case of a single organization) Proficient in Requirements Gathering, Meeting Facilitation and Competent in Process Design Demonstrated leadership experience with the ability to mentor and coach teams Extensive involvement in small, medium and large enterprise projects. Expertise in Agile Delivery, including user story development and backlog grooming Track record of effectively collaborating with C-Suite executives and communicating cross-functionally Highly motivated and driven, showcasing strategic thinking and an initiative-taking approach Comfortable working in a fast-paced, dynamic environment Meticulous attention to detail and proven analytical skills Ability to foster collaboration with both internal and external partners Experience with Confluence, Aris, ADO DevOps, or Jira, Miro, Visio Holds a Bachelor's degree or foreign equivalent from an accredited college/university in Business, Information Systems, Business Analytics, or related fields. Certifications: Agile/Scrum/Product Owner EMPOWERING CLIENTS. ELEVATING CAREERS. Achieving success, for both our clients and our colleagues, revolves around prioritizing people and accomplishing remarkable feats collaboratively. We are firm believers that by functioning as a unified team, we can proactively make impactful decisions today, fostering enduring capabilities for the future.
May 04, 2024
Full time
Business Analyst Permanent Salary: within Implement A: £39,000 to £45,000 Smart Working OVERVIEW: Silver Shell Consultancy is a leading change transformation and IT consultancy, distinguished for its expertise in driving transformative change across diverse industries. We are currently seeking a dynamic and experienced professional to join our team as a Business Analyst, playing a pivotal role in fostering agility, collaboration, and data-driven insights within our projects. LANDSCAPE: As a Business Analyst (ONS -2135) within our Delivery Business Analysis capability, you will spearhead transformation initiatives for clients, leveraging your proficiency in requirements management, process optimization, and Agile methodologies to deliver intricate solutions. Your responsibilities will include championing innovative solutions for clients, providing guidance to fellow Business Analysts on the team, and collaborating with clients/stakeholders to prioritize key elements crucial for the program's success. ACTIVITIES: Collaborate across functions with key business partners to establish strategic goals, project objectives, and functional scope expectations. Conduct meetings with project stakeholders to identify project and application requirements. Analyse the organisation's business model, define policies, and assess market approaches. Elicit business and user requirements essential for conducting current state analysis. Review user stories, system requirements, business rules, and scenario documentation to ensure alignment with business requirements. Design business processes to articulate functional specifications and standardise organisational workflows. Analyse systems and comprehend business rules necessary for IT project initiatives. Support the development of project plans, implementation, and post-implementation support. Manage stakeholder needs and expectations, effectively communicating ongoing project progress. Attend daily scrums to ensure project roadmap alignment and organisational coherence. Prioritise functional scope and collaborate with delivery teams to establish Agile sprint plans and release schedules. Take charge of backlog grooming, reporting, defect management, and risk monitoring. Need to know (to be successful in this role, you will need to know): 5 years of hands-on experience in business analysis, system analysis and design, or infrastructure design/development/support Over 1 year of specific experience in Business Analysis, working across diverse organizations or business units (in the case of a single organization) Proficient in Requirements Gathering, Meeting Facilitation and Competent in Process Design Demonstrated leadership experience with the ability to mentor and coach teams Extensive involvement in small, medium and large enterprise projects. Expertise in Agile Delivery, including user story development and backlog grooming Track record of effectively collaborating with C-Suite executives and communicating cross-functionally Highly motivated and driven, showcasing strategic thinking and an initiative-taking approach Comfortable working in a fast-paced, dynamic environment Meticulous attention to detail and proven analytical skills Ability to foster collaboration with both internal and external partners Experience with Confluence, Aris, ADO DevOps, or Jira, Miro, Visio Holds a Bachelor's degree or foreign equivalent from an accredited college/university in Business, Information Systems, Business Analytics, or related fields. Certifications: Agile/Scrum/Product Owner EMPOWERING CLIENTS. ELEVATING CAREERS. Achieving success, for both our clients and our colleagues, revolves around prioritizing people and accomplishing remarkable feats collaboratively. We are firm believers that by functioning as a unified team, we can proactively make impactful decisions today, fostering enduring capabilities for the future.
Job Title Pensions Administration Business Analyst This role would ideally suit a Senior Pensions Administrator or Team Manager who is looking for a new opportunity working as part of a highly engaged team to identify, define and deliver improvements to Pensions Administration Teams. Are you a person who enjoys identifying and delivering improvements to Pensions Administration Teams? Do you have Pensions Administration knowledge and can work collaboratively as part of a team to deliver change? If the answer is yes, then this could be the role for you. We have a Senior Business Analyst vacancy in our UK Transformation Team with office locations in Birmingham and Sheffield. This is a hybrid opportunity with flexibility to work both virtually and from one of our office locations. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The role is varied, depending on the type of project or improvement you are aligned to, but your main responsibility will be to deliver key tasks as part of a wider project team or running a smaller project of your own to ensure a successful outcome. Reviewing current practices and Identifying areas of improvement Working with key stakeholders to define objectives and scope Carrying out initial investigations including reviewing data to identify possible solutions Regularly interacting with other colleagues to ensure the right outcomes Liaising with senior manager to raise any challenges and secure agreement to resolving issues Supporting Project Managers in aspects of coordination and governance Preparing background information/slide material for key meetings Presenting to project boards Rolling out project changes to other teams Coaching and mentoring others within the team, and more widely How this opportunity is different This position is a unique opportunity to work on a variety of projects to drive and deliver change across Pensions Administration. Projects can vary between implementing process improvements, working on strategic projects and supporting key deliverables. You'll be working as part of a highly engaged team, where your input will be key to delivering change. You'll be actively encouraged to participate in team meetings, and to provide feedback where appropriate, to different role levels. Having a strong network of colleagues for support is pivotal for your individual development, and your network of colleagues will naturally increase rapidly from day one. Individual development within the role will be fast paced, with new and interesting challenges presenting themselves through changes in pensions legislation and industry initiatives. Skills and experience that will lead to success Have a strong desire to deliver improvements to Pensions Administration teams Be proactive and self-motivated, with a desire to own and deliver the best solutions for Aon Ability to positively influence and work well with others Have strong time-management skills, able to prioritise and manage your work Ability to identify risks/issues, and work with internal stakeholders to mitigate these . How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 04, 2024
Full time
Job Title Pensions Administration Business Analyst This role would ideally suit a Senior Pensions Administrator or Team Manager who is looking for a new opportunity working as part of a highly engaged team to identify, define and deliver improvements to Pensions Administration Teams. Are you a person who enjoys identifying and delivering improvements to Pensions Administration Teams? Do you have Pensions Administration knowledge and can work collaboratively as part of a team to deliver change? If the answer is yes, then this could be the role for you. We have a Senior Business Analyst vacancy in our UK Transformation Team with office locations in Birmingham and Sheffield. This is a hybrid opportunity with flexibility to work both virtually and from one of our office locations. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The role is varied, depending on the type of project or improvement you are aligned to, but your main responsibility will be to deliver key tasks as part of a wider project team or running a smaller project of your own to ensure a successful outcome. Reviewing current practices and Identifying areas of improvement Working with key stakeholders to define objectives and scope Carrying out initial investigations including reviewing data to identify possible solutions Regularly interacting with other colleagues to ensure the right outcomes Liaising with senior manager to raise any challenges and secure agreement to resolving issues Supporting Project Managers in aspects of coordination and governance Preparing background information/slide material for key meetings Presenting to project boards Rolling out project changes to other teams Coaching and mentoring others within the team, and more widely How this opportunity is different This position is a unique opportunity to work on a variety of projects to drive and deliver change across Pensions Administration. Projects can vary between implementing process improvements, working on strategic projects and supporting key deliverables. You'll be working as part of a highly engaged team, where your input will be key to delivering change. You'll be actively encouraged to participate in team meetings, and to provide feedback where appropriate, to different role levels. Having a strong network of colleagues for support is pivotal for your individual development, and your network of colleagues will naturally increase rapidly from day one. Individual development within the role will be fast paced, with new and interesting challenges presenting themselves through changes in pensions legislation and industry initiatives. Skills and experience that will lead to success Have a strong desire to deliver improvements to Pensions Administration teams Be proactive and self-motivated, with a desire to own and deliver the best solutions for Aon Ability to positively influence and work well with others Have strong time-management skills, able to prioritise and manage your work Ability to identify risks/issues, and work with internal stakeholders to mitigate these . How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
We are delighted to be partnered with Bells of Lazonby in their search for a Management Accountant. Bells of Lazonby are an established family baker and market leader within the food and retail sector. They have created delicious baked products for over 70 years, with a strong reputation for both their quality as well as their corporate, social and environmental responsibility. They lead the way on innovation, having been the first of their kind to open a gluten, wheat and milk free bakery, in addition to producing their more traditional products. Founded in 1946 in Cumbria, they have been on a remarkable journey and now employ over 350 people who work across their award-winning baking sites and head office. Bells of Lazonby has a fantastic reputation as an employer promoting an open and honest culture in the workplace, who empower their employees to look for solutions and share ideas with the business. Their Head Office is based in a beautifully restored station house, and they pride themselves on a waste minimalisation policy which has gained them the Queens Award for Enterprise. The business continues to thrive, and the role of Management Accountant offers the opportunity to develop and grow this function over the coming years. Reporting into the Financial Controller, the role will oversee & help to develop finance. Responsibilities Produce high quality analysis and operational data that provides valuable insight across the business. Production of monthly Board Packs to be shared with the executive suite and external stakeholders. Production of period sales reports. Support in the financial planning, budgeting, and forecasting processes. Create and maintain financial planning models. Assist in the creation of insightful and meaningful reporting catalogue to support the business. Support on ad-hoc analysis with the Commercial Finance Business Partner. Pro-actively look for opportunities to improve reporting and analysis. Comment on variance analysis and provide insightful commentary for period end reviews. Identify financial risks and opportunities and escalate to senior management where necessary. Collaborate with senior members of the accounting and finance teams. Manipulate large data sets into meaningful outputs. Contribute to a process and culture of continuous improvement, with specific focus on automating and standardising reporting outputs, and ongoing development of modelling and analytical capability. Experience An experienced Finance Analyst / Management Accountant with excellent technical skills. Working towards CIMA/ACCA/ACA or fully qualified. Experience delivering high quality financial analysis, and an ability to communicate findings. Modelling capability and a strong understanding of Microsoft Excel. Experience in SQL or other reporting tools. For more information please apply or email . Any speculative CV's sent directly to Bells of Lazonby will be forwarded to Broster Buchanan for review.
May 04, 2024
Full time
We are delighted to be partnered with Bells of Lazonby in their search for a Management Accountant. Bells of Lazonby are an established family baker and market leader within the food and retail sector. They have created delicious baked products for over 70 years, with a strong reputation for both their quality as well as their corporate, social and environmental responsibility. They lead the way on innovation, having been the first of their kind to open a gluten, wheat and milk free bakery, in addition to producing their more traditional products. Founded in 1946 in Cumbria, they have been on a remarkable journey and now employ over 350 people who work across their award-winning baking sites and head office. Bells of Lazonby has a fantastic reputation as an employer promoting an open and honest culture in the workplace, who empower their employees to look for solutions and share ideas with the business. Their Head Office is based in a beautifully restored station house, and they pride themselves on a waste minimalisation policy which has gained them the Queens Award for Enterprise. The business continues to thrive, and the role of Management Accountant offers the opportunity to develop and grow this function over the coming years. Reporting into the Financial Controller, the role will oversee & help to develop finance. Responsibilities Produce high quality analysis and operational data that provides valuable insight across the business. Production of monthly Board Packs to be shared with the executive suite and external stakeholders. Production of period sales reports. Support in the financial planning, budgeting, and forecasting processes. Create and maintain financial planning models. Assist in the creation of insightful and meaningful reporting catalogue to support the business. Support on ad-hoc analysis with the Commercial Finance Business Partner. Pro-actively look for opportunities to improve reporting and analysis. Comment on variance analysis and provide insightful commentary for period end reviews. Identify financial risks and opportunities and escalate to senior management where necessary. Collaborate with senior members of the accounting and finance teams. Manipulate large data sets into meaningful outputs. Contribute to a process and culture of continuous improvement, with specific focus on automating and standardising reporting outputs, and ongoing development of modelling and analytical capability. Experience An experienced Finance Analyst / Management Accountant with excellent technical skills. Working towards CIMA/ACCA/ACA or fully qualified. Experience delivering high quality financial analysis, and an ability to communicate findings. Modelling capability and a strong understanding of Microsoft Excel. Experience in SQL or other reporting tools. For more information please apply or email . Any speculative CV's sent directly to Bells of Lazonby will be forwarded to Broster Buchanan for review.
Online Benefits Consultant Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you? We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees! Do you want to work some of the most some of highest profile UK and global companies? We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business! You would be aligned to our London office but with the 'hybrid' flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Responsible for advocating, support and enhance the Best Practice Framework (BPF). Accountable and responsible for the client requirements, from acceptance of the handover of the Strategic objectives to the delivery team handover. Consistently work to identify change opportunities that will provide client value. Utilise Blueprint, the Events Matrix and Benefit Information process to ensure that requirements are produced with the highest levels of quality and consistency. Work effectively with the Engagement, Health, Risk and DC consultant to ensure all their respective requirements inputs are delivered. Accountable and responsible for ensuring that the client understands the requirements process and is familiar with the tools that will be used to obtain their sign off including, Blueprint, the Events Matrix and Benefit Information. Obtain informed client sign off on requirements and changes to requirements. Responsible for briefing the Data Analyst before they establish the interface requirements with the client. Utilise Easy Projects as primary communication method with the project manager to provide updates and to manage progress effectively and on time. Responsible for walking through requirements with system delivery team as part of the handover to the delivery team. Provide input to testing in line with the current Test Strategy. Responsible for briefing the Employee Contact Centre on any changes in requirements using the most appropriate medium for the change. Manage requirements from change outside of implementation (using the Services & Fee Schedule) and renewal, including change releases and change requests. Send draft Services & Fee Schedule to Client Director to arrange sign off with client. Adhere to the Aon Non-Negotiables, such as Aon training and other mandatory compliance requirements. How this opportunity is different The Online Benefits consultant role in the Online Benefits team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role. Skills and experience that will lead to success Detailed expertise in technical benefits consulting Benefit technology expertise Ability to work successfully as a team in a matrix-based structure Effective client management skills Ability to Identify commercial opportunities Ability to work in a complex, deadline driven environment Good communication skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 04, 2024
Full time
Online Benefits Consultant Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you? We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees! Do you want to work some of the most some of highest profile UK and global companies? We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business! You would be aligned to our London office but with the 'hybrid' flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Responsible for advocating, support and enhance the Best Practice Framework (BPF). Accountable and responsible for the client requirements, from acceptance of the handover of the Strategic objectives to the delivery team handover. Consistently work to identify change opportunities that will provide client value. Utilise Blueprint, the Events Matrix and Benefit Information process to ensure that requirements are produced with the highest levels of quality and consistency. Work effectively with the Engagement, Health, Risk and DC consultant to ensure all their respective requirements inputs are delivered. Accountable and responsible for ensuring that the client understands the requirements process and is familiar with the tools that will be used to obtain their sign off including, Blueprint, the Events Matrix and Benefit Information. Obtain informed client sign off on requirements and changes to requirements. Responsible for briefing the Data Analyst before they establish the interface requirements with the client. Utilise Easy Projects as primary communication method with the project manager to provide updates and to manage progress effectively and on time. Responsible for walking through requirements with system delivery team as part of the handover to the delivery team. Provide input to testing in line with the current Test Strategy. Responsible for briefing the Employee Contact Centre on any changes in requirements using the most appropriate medium for the change. Manage requirements from change outside of implementation (using the Services & Fee Schedule) and renewal, including change releases and change requests. Send draft Services & Fee Schedule to Client Director to arrange sign off with client. Adhere to the Aon Non-Negotiables, such as Aon training and other mandatory compliance requirements. How this opportunity is different The Online Benefits consultant role in the Online Benefits team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role. Skills and experience that will lead to success Detailed expertise in technical benefits consulting Benefit technology expertise Ability to work successfully as a team in a matrix-based structure Effective client management skills Ability to Identify commercial opportunities Ability to work in a complex, deadline driven environment Good communication skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role As a Business Intelligence Analyst, you will be learning tools and techniques to get the best from data aggregation, data mining, forecasting, predictive analytics and data visualisation to help you in your duties which will include: Forming competitive intelligence by gathering and analysing information regarding all market factors that contribute to a business's competitive advantage. Using financial data to assess a company's viability, stability, and profitability. Gathering market research for information to better understand a company's target market Managing risks by identifying and managing potential threats to a business, including legal liabilities, financial uncertainty, strategic errors, accidents etc. Helping the company's senior management make decisions through strategic analysis. Identifying and understanding potential stakeholders to determine their interests when developing and/or implementing a product, policy, or program. We're not expecting you to be an expert right away - that's where our award-winning Academy comes in. We're experts in building skills and confidence in a fun and supportive environment that will not only challenge but develop you into a confident and capable consultant. What we're looking for. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
May 04, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role As a Business Intelligence Analyst, you will be learning tools and techniques to get the best from data aggregation, data mining, forecasting, predictive analytics and data visualisation to help you in your duties which will include: Forming competitive intelligence by gathering and analysing information regarding all market factors that contribute to a business's competitive advantage. Using financial data to assess a company's viability, stability, and profitability. Gathering market research for information to better understand a company's target market Managing risks by identifying and managing potential threats to a business, including legal liabilities, financial uncertainty, strategic errors, accidents etc. Helping the company's senior management make decisions through strategic analysis. Identifying and understanding potential stakeholders to determine their interests when developing and/or implementing a product, policy, or program. We're not expecting you to be an expert right away - that's where our award-winning Academy comes in. We're experts in building skills and confidence in a fun and supportive environment that will not only challenge but develop you into a confident and capable consultant. What we're looking for. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
May 04, 2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.