Location: Edenbridge, Kent Salary: up to £30,000 per annum plus generous quarterly bonus Benefits: Full training, 25 days holiday + bank holidays per year, pension scheme, free parking, subsidised gym membership Hours: Full time Mon- Fri 9:00-17:00 Are you a Junior Insurance Account Handler looking for your next career move? My client based in Edenbridge are looking for a confident, switched-on and pro click apply for full job details
Apr 26, 2024
Full time
Location: Edenbridge, Kent Salary: up to £30,000 per annum plus generous quarterly bonus Benefits: Full training, 25 days holiday + bank holidays per year, pension scheme, free parking, subsidised gym membership Hours: Full time Mon- Fri 9:00-17:00 Are you a Junior Insurance Account Handler looking for your next career move? My client based in Edenbridge are looking for a confident, switched-on and pro click apply for full job details
Our client is a successful and renowned insurance broker offering opportunities for work/life balance, enhanced earnings and development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join click apply for full job details
Apr 26, 2024
Full time
Our client is a successful and renowned insurance broker offering opportunities for work/life balance, enhanced earnings and development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join click apply for full job details
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical Claims Team Leader, you will be responsible for the validation, investigation, negotiation and settlement of Multi-Branded commercial liability claims, proactively managing the end to end process of all third party claims. Establish and maintain accurate claim reserves within your own financial handling authority whilst controlling the overall expenditure throughout the lifecycle of the claim. Triage of new Liability Claims encompassing Employers Liability, Public Liability and Property Liability Claims, to include Disease and Products, validating policy cover, undertaking full investigations of claims giving consideration to injury triggers, liability and fraudulent claims. Robust control of indemnity, identifying the correct area of policy cover and the limits therein whilst having a clear understanding of when repudiation is required and the process to be undertaken. Effective gathering of information/desk-based investigations to enable early arrival at the correct liability decision giving consideration to both economic settlement and commercial considerations. Settle Third Party Claims within financial handling authority, up to a value of £50k, through active negotiation to achieve the optimum claims settlement using department and best practice strategies, whilst at all times giving appropriate consideration to avoidance of unjustified litigation. A practical understanding of all regulations (existing and new) relevant to each type of claim, such as The Six Pack Regulations for workplace claims, the Defective Premises Act , Occupiers Liability Act 1957 and Landlord and Tenant Act 1985 for Public Liability and Property Owners Liability cases. In addition, the ability to establish where there is a Common Law Duty of Care/ Vicarious Liability. Also a practical knowledge of MOJ is required, as is an ability to deal with cases emanating from both Scotland and Northern Ireland with their differing legal frameworks. Handle and deal with all Low Value Pre-Action Protocol injury (MOJ Stage 3) litigation up to the portal value of £25,000 within court deadlines, liaising with Counsel as appropriate. Refer all other litigated cases (non MOJ) requiring legal intervention to our Panel Solicitors. Manage and own the customer experience (including third party), ensuring adherence at all times to the principles of Treating Customers Fairly, highlighting where you do not feel our processes support contribution to the overall success of the business Manage and maintain effective relationship with both internal (Counter Fraud, Underwriting etc) and external stakeholders (Rehabilitation providers, medical experts, Counsel, Forensic Accountants, Brokers, Panel Solicitors etc) to ensure adherence to internal and external policies, procedures and governance. Proactively identifying trends and using relevant data and information to understand and promote emerging issues, maintaining an awareness of solicitor behaviours and changes in relevant legislation to understand the market place and claims handling approaches, provide suggestions for improvements Identify, own and manage the risks involved in running our business appropriate to my role, in line with the DLG risk framework. What we're looking for Ability/experience of handling claims involving, Employers Liability, Public Liability and Property Liability, as well as Disease and Product claims. Ability/experience in managing, end-to-end claims processes, with a preference for experience handling claims valued up to £50K An understanding of common law and insurance-related legislation Strong problem-solving skills, including the capacity to analyse complex issues, identify root causes, and formulate effective solutions. A proactive and results-oriented approach to work, with the drive to meet and exceed performance targets. What we offer in return We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Every person, team, Squad, Tribe and Chapter, across every business that makes our Group. And we're happy to say we're customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together, we're one of a kind Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Hours: 35 hours (Monday to Friday, 9am to 5pm)
Apr 26, 2024
Full time
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical Claims Team Leader, you will be responsible for the validation, investigation, negotiation and settlement of Multi-Branded commercial liability claims, proactively managing the end to end process of all third party claims. Establish and maintain accurate claim reserves within your own financial handling authority whilst controlling the overall expenditure throughout the lifecycle of the claim. Triage of new Liability Claims encompassing Employers Liability, Public Liability and Property Liability Claims, to include Disease and Products, validating policy cover, undertaking full investigations of claims giving consideration to injury triggers, liability and fraudulent claims. Robust control of indemnity, identifying the correct area of policy cover and the limits therein whilst having a clear understanding of when repudiation is required and the process to be undertaken. Effective gathering of information/desk-based investigations to enable early arrival at the correct liability decision giving consideration to both economic settlement and commercial considerations. Settle Third Party Claims within financial handling authority, up to a value of £50k, through active negotiation to achieve the optimum claims settlement using department and best practice strategies, whilst at all times giving appropriate consideration to avoidance of unjustified litigation. A practical understanding of all regulations (existing and new) relevant to each type of claim, such as The Six Pack Regulations for workplace claims, the Defective Premises Act , Occupiers Liability Act 1957 and Landlord and Tenant Act 1985 for Public Liability and Property Owners Liability cases. In addition, the ability to establish where there is a Common Law Duty of Care/ Vicarious Liability. Also a practical knowledge of MOJ is required, as is an ability to deal with cases emanating from both Scotland and Northern Ireland with their differing legal frameworks. Handle and deal with all Low Value Pre-Action Protocol injury (MOJ Stage 3) litigation up to the portal value of £25,000 within court deadlines, liaising with Counsel as appropriate. Refer all other litigated cases (non MOJ) requiring legal intervention to our Panel Solicitors. Manage and own the customer experience (including third party), ensuring adherence at all times to the principles of Treating Customers Fairly, highlighting where you do not feel our processes support contribution to the overall success of the business Manage and maintain effective relationship with both internal (Counter Fraud, Underwriting etc) and external stakeholders (Rehabilitation providers, medical experts, Counsel, Forensic Accountants, Brokers, Panel Solicitors etc) to ensure adherence to internal and external policies, procedures and governance. Proactively identifying trends and using relevant data and information to understand and promote emerging issues, maintaining an awareness of solicitor behaviours and changes in relevant legislation to understand the market place and claims handling approaches, provide suggestions for improvements Identify, own and manage the risks involved in running our business appropriate to my role, in line with the DLG risk framework. What we're looking for Ability/experience of handling claims involving, Employers Liability, Public Liability and Property Liability, as well as Disease and Product claims. Ability/experience in managing, end-to-end claims processes, with a preference for experience handling claims valued up to £50K An understanding of common law and insurance-related legislation Strong problem-solving skills, including the capacity to analyse complex issues, identify root causes, and formulate effective solutions. A proactive and results-oriented approach to work, with the drive to meet and exceed performance targets. What we offer in return We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Every person, team, Squad, Tribe and Chapter, across every business that makes our Group. And we're happy to say we're customer obsessed. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together, we're one of a kind Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Hours: 35 hours (Monday to Friday, 9am to 5pm)
Comprehensive training + continual professional development Working Monday-Friday 9am-5pm. No weekends! Make a real difference to the growth of our business About the Role We have an exciting and rare opportunity for a Commercial Account Handler to join our newly formed and thriving team in our Bearsden office click apply for full job details
Apr 26, 2024
Full time
Comprehensive training + continual professional development Working Monday-Friday 9am-5pm. No weekends! Make a real difference to the growth of our business About the Role We have an exciting and rare opportunity for a Commercial Account Handler to join our newly formed and thriving team in our Bearsden office click apply for full job details
Comprehensive training + continual professional development Working Monday-Friday 9am-5pm. No weekends! Make a real difference to the growth of our business About the Role We have an exciting and rare opportunity for a Commercial Account Handler to join our newly formed and thriving team in our Bearsden office. As a Commercial Account Handler, youll play a pivotal role in driving business growth by identifying sales opportunities, building strong relationships with existing and prospective customers, and delivering tailored insurance solutions to meet their needs. Youll be responsible for managing our existing portfolio of customers, promoting and selling our suite of commercial insurance products and services within our local community, cultivating leads, and achieving sales targets. At the core of our approach lies the cultivation of strong relationships and the practice of cross-selling to ensure our customers receive tailored services that align perfectly with their needs. This commitment is reflected in our exceptional customer retention rate, with over 90% of customers choosing to renew their insurance with us annually. As part of our team, you'll have a remarkable opportunity to capitalise on existing relationships and deliver exceptional service to our customers. Working collaboratively with our current team, you'll not only generate new leads but also navigate through our existing pipeline, engage with the local community through networking activities, and handle all inbound inquiries. These efforts are geared towards expanding our commercial book of business and achieving our growth objectives. To enable you to support all of our customers, we provide a supportive on-going learning environment. All training takes place in our on-site facilities at our Bearsden agency. Together with your team, your training will include a mixture of classroom- based and hands-on learning. This role is subject to the requirements of the Insurance Distribution Directive. Role holders will be required to evidence ongoing relevant continuous professional development, along with re-screening to evidence that Good Repute standards are maintained. Further information can be found in the?FCA Handbook. About You Highly motivated with a positive, can-do attitude, you use your face-to-face sales experience to consistently achieve sales targets. Committed to learning and development and ready for the challenge of being part of a new team, youll thrive in this fast-paced working environment. To apply for this role you must have: Experience working within Insurance (ideally Commercial Insurance) Experience of working in a face-to-face sales environment Excellent written and verbal communication Self-motivation, with the ability to work autonomously whilst being proactive and demonstrate initiative Strong negotiation skills with the ability to navigate difficult conversations and achieve positive outcomes Full UK Driving licence with access to your own vehicle At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Rewards & Benefits When you join our team,?you can expect?a supportive culture?and?an?attractive range of?rewards and benefits?including: Salary?up to £35,000 depending on experience 25 days annual leave plus bank holidays Auto enrolment in to pension scheme Full training and insurance licensing provided with progression opportunities available Closing date for applications: 3rd May 2024 JBRP1_UKTJ
Apr 26, 2024
Full time
Comprehensive training + continual professional development Working Monday-Friday 9am-5pm. No weekends! Make a real difference to the growth of our business About the Role We have an exciting and rare opportunity for a Commercial Account Handler to join our newly formed and thriving team in our Bearsden office. As a Commercial Account Handler, youll play a pivotal role in driving business growth by identifying sales opportunities, building strong relationships with existing and prospective customers, and delivering tailored insurance solutions to meet their needs. Youll be responsible for managing our existing portfolio of customers, promoting and selling our suite of commercial insurance products and services within our local community, cultivating leads, and achieving sales targets. At the core of our approach lies the cultivation of strong relationships and the practice of cross-selling to ensure our customers receive tailored services that align perfectly with their needs. This commitment is reflected in our exceptional customer retention rate, with over 90% of customers choosing to renew their insurance with us annually. As part of our team, you'll have a remarkable opportunity to capitalise on existing relationships and deliver exceptional service to our customers. Working collaboratively with our current team, you'll not only generate new leads but also navigate through our existing pipeline, engage with the local community through networking activities, and handle all inbound inquiries. These efforts are geared towards expanding our commercial book of business and achieving our growth objectives. To enable you to support all of our customers, we provide a supportive on-going learning environment. All training takes place in our on-site facilities at our Bearsden agency. Together with your team, your training will include a mixture of classroom- based and hands-on learning. This role is subject to the requirements of the Insurance Distribution Directive. Role holders will be required to evidence ongoing relevant continuous professional development, along with re-screening to evidence that Good Repute standards are maintained. Further information can be found in the?FCA Handbook. About You Highly motivated with a positive, can-do attitude, you use your face-to-face sales experience to consistently achieve sales targets. Committed to learning and development and ready for the challenge of being part of a new team, youll thrive in this fast-paced working environment. To apply for this role you must have: Experience working within Insurance (ideally Commercial Insurance) Experience of working in a face-to-face sales environment Excellent written and verbal communication Self-motivation, with the ability to work autonomously whilst being proactive and demonstrate initiative Strong negotiation skills with the ability to navigate difficult conversations and achieve positive outcomes Full UK Driving licence with access to your own vehicle At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Rewards & Benefits When you join our team,?you can expect?a supportive culture?and?an?attractive range of?rewards and benefits?including: Salary?up to £35,000 depending on experience 25 days annual leave plus bank holidays Auto enrolment in to pension scheme Full training and insurance licensing provided with progression opportunities available Closing date for applications: 3rd May 2024 JBRP1_UKTJ
About the Company: A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients. About the Role: Working as a Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients. You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial and Corporate clients Specific Duties Will Include: Provide a proactive and responsive service to commercial clients, keeping them informed and updated. Produce accurate and timely documents for all aspects of the claims process. Negotiate with insurers on behalf of the client. Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim. Chase insurers and suppliers to expedite claims progress and settlement. Keep accurate claims records at all times. Build excellent working relationships with the clients Account Executives and the wider client team. Identify gaps, up selling and cross selling opportunities. Key Skills/Experience Required: To be considered for the Commercial Claims Handler opportunity, you will have the following experience: Previous commercial claims handling experience The ability to communicate effectively at all levels. Articulate and good attention to detail Strong PC literacy to include Word and Outlook. Cert CII qualification would be preferred. Salary: Up to £35,000 plus benefits Contact: David Harries Reference: DH/86538 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Apr 26, 2024
Full time
About the Company: A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients. About the Role: Working as a Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients. You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial and Corporate clients Specific Duties Will Include: Provide a proactive and responsive service to commercial clients, keeping them informed and updated. Produce accurate and timely documents for all aspects of the claims process. Negotiate with insurers on behalf of the client. Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim. Chase insurers and suppliers to expedite claims progress and settlement. Keep accurate claims records at all times. Build excellent working relationships with the clients Account Executives and the wider client team. Identify gaps, up selling and cross selling opportunities. Key Skills/Experience Required: To be considered for the Commercial Claims Handler opportunity, you will have the following experience: Previous commercial claims handling experience The ability to communicate effectively at all levels. Articulate and good attention to detail Strong PC literacy to include Word and Outlook. Cert CII qualification would be preferred. Salary: Up to £35,000 plus benefits Contact: David Harries Reference: DH/86538 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Sales Administrator - Chandlers Ford - 26,000- 27,000 - on site full time Monday to Friday We are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role. The Sales Administrator duties include: Assisting Managers to produce quotes and supply customers with information via email Following up quotations and processing customer orders, and then place them with suppliers Update and open client accounts with head office and suppliers Process invoices and chase for payments and retention fees Collate and provide relevant paperwork for main contractors such as company policies and certification Use accounting system to produce invoices, monitor project costings and manage stock Arrange and track shipments globally Book travel arrangements, hotels and hire vehicles Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions Compile and monitor weekly sales reports as well as month end reports Skills and Experience Experience working in a sales administration role, with the ability to work under your own direction to manage your time and prioritise workload and tasks Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills Proficient in Microsoft Office Suite Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 26, 2024
Full time
Sales Administrator - Chandlers Ford - 26,000- 27,000 - on site full time Monday to Friday We are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role. The Sales Administrator duties include: Assisting Managers to produce quotes and supply customers with information via email Following up quotations and processing customer orders, and then place them with suppliers Update and open client accounts with head office and suppliers Process invoices and chase for payments and retention fees Collate and provide relevant paperwork for main contractors such as company policies and certification Use accounting system to produce invoices, monitor project costings and manage stock Arrange and track shipments globally Book travel arrangements, hotels and hire vehicles Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions Compile and monitor weekly sales reports as well as month end reports Skills and Experience Experience working in a sales administration role, with the ability to work under your own direction to manage your time and prioritise workload and tasks Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills Proficient in Microsoft Office Suite Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Do you have 1-2 years plus commercial claims experience? If so, then this is an opportunity we feel you cannot let pass you by and can offer the right person a career defining move working for a business whose aim is to look after, support and nurture all their staff. Now we wont bore you with a long list of duties, you re already in claims who knows what the job entails, so lets get straight down to what YOU want to know! A forward-thinking Insurance Broker, based in Epsom are now seeking to grow their claims team with the appointment of an ambitious claims handler. It is a very sociable office with a work hard play hard ethos and the office has recently been refurbished London style , so offers a really nice surrounding to work in. We were really impressed with what the Managing Director here had to say about them as a business and the fantastic opportunities they can offer someone you as an up and coming insurance professional here, offering you genuine progression opportunities (almost all of the current team have been promoted within the business at various stages.) as well as offering you true and unwavering support to help people thrive here. In short it seems they actually care about their staff, as your success means they are a success. They offer 25 days holiday plus bank holidays to start, death in service after 6 months and have a flexible attitude to your work/life balance. If you have parental responsibilities they can be flexible around sports day, panto, parents evening, etc as they try to ensure staff do not miss milestones for their kids. If you haven t got kids, they can still offer flexibility with regard to the odd early finish to get away for a weekend etc. There are also some other cool perks here, they provide 24/7 GP access you can go via their life cover provider (after 6 months service) to help avoid GP waiting times as well as Medical second opinion cover they have a service whereby staff can seek a medical second opinion if they are unhappy with a medical diagnosis again this kicks in after 6 months service) They are also currently looking at signing up to fizz benefits and so this would give various access to cashback and discounts for various things including cinema tickets and shopping too! Job wise, this will be a standard Commercial Claims handling role, looking after a mix of clients from SME up to Corporate, handling their claims and making sure they move along smoothly. As above, we would be keen to speak to you if you have 1-2 years commercial claims experience and this can be at a broker, insurer or loss adjusters. In return, the salary on offer is up to £25-30k basic depending on experience with a company performance related bonus. Working hours are Monday to Friday, 8:30 to 5pm. At present, this role will be office based - so it s important to note this, they have a sociable team and a need to work collaboratively and so you as a claims handler are central and crucial to that! If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment for a confidential chat.
Apr 26, 2024
Full time
Do you have 1-2 years plus commercial claims experience? If so, then this is an opportunity we feel you cannot let pass you by and can offer the right person a career defining move working for a business whose aim is to look after, support and nurture all their staff. Now we wont bore you with a long list of duties, you re already in claims who knows what the job entails, so lets get straight down to what YOU want to know! A forward-thinking Insurance Broker, based in Epsom are now seeking to grow their claims team with the appointment of an ambitious claims handler. It is a very sociable office with a work hard play hard ethos and the office has recently been refurbished London style , so offers a really nice surrounding to work in. We were really impressed with what the Managing Director here had to say about them as a business and the fantastic opportunities they can offer someone you as an up and coming insurance professional here, offering you genuine progression opportunities (almost all of the current team have been promoted within the business at various stages.) as well as offering you true and unwavering support to help people thrive here. In short it seems they actually care about their staff, as your success means they are a success. They offer 25 days holiday plus bank holidays to start, death in service after 6 months and have a flexible attitude to your work/life balance. If you have parental responsibilities they can be flexible around sports day, panto, parents evening, etc as they try to ensure staff do not miss milestones for their kids. If you haven t got kids, they can still offer flexibility with regard to the odd early finish to get away for a weekend etc. There are also some other cool perks here, they provide 24/7 GP access you can go via their life cover provider (after 6 months service) to help avoid GP waiting times as well as Medical second opinion cover they have a service whereby staff can seek a medical second opinion if they are unhappy with a medical diagnosis again this kicks in after 6 months service) They are also currently looking at signing up to fizz benefits and so this would give various access to cashback and discounts for various things including cinema tickets and shopping too! Job wise, this will be a standard Commercial Claims handling role, looking after a mix of clients from SME up to Corporate, handling their claims and making sure they move along smoothly. As above, we would be keen to speak to you if you have 1-2 years commercial claims experience and this can be at a broker, insurer or loss adjusters. In return, the salary on offer is up to £25-30k basic depending on experience with a company performance related bonus. Working hours are Monday to Friday, 8:30 to 5pm. At present, this role will be office based - so it s important to note this, they have a sociable team and a need to work collaboratively and so you as a claims handler are central and crucial to that! If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment for a confidential chat.
Senior Account Director - FTC page is loaded Senior Account Director - FTC Apply remote type Hybrid locations London time type Full time posted on Posted 2 Days Ago job requisition id JR Hybrid Agency : Havas Play Job Description Summary : Job Title Senior Account Director Reports To Managing Partner Role Summary Senior Account Director that sits within the Activation team at Havas Play UK, delivering multi-channel campaigns for sport, culture, and entertainment clients. An integrated role spanning partnerships, activation, rights management, with an understanding of social, comms, experiential and events. Job Description : Job Title Senior Account Director Reports To Managing Partner Role Summary Senior Account Director that sits within the Activation team at Havas Play UK, delivering multi-channel campaigns for sport, culture, and entertainment clients. An integrated role spanning partnerships, activation, rights management, with an understanding of social, comms, experiential and events. Purpose of Role The Senior Account Director is the most senior day to day account support and is responsible for the teams' response to briefs and on time delivery of campaigns and projects, as well as being abreast of all the financial procedures. The SAD should be an exceptional client handler who is adept at managing multiple clients, leading and developing the team and working within a diverse mix of team structures. You should possess a commercial mindset; be able to manage large-scale budgets and identify and deliver on potential growth opportunities for the business. That SAD should be highly organised and process-driven; someone who can thrive in a fast-past environment. It is their responsibility to delegate out work that comes in and have an eye on all work going out, whilst being aware of the workload of all team members, flagging any capacity pinches ahead of them becoming a problem. You need an in-depth knowledge of the industry and strong interpersonal skills, so you can understand the demands of clients, different teams within the business, media, talent, agents and suppliers - and connect them at the appropriate times to deliver success. Key Responsibilities As a Senior Account Director, you should be confident in all the areas laid out below: Multiple Account Management: Oversee multiple accounts and increased workloads through proof of delegation (both upwards and downwards) of tasks and responsibilities. Work across multiple clients and projects at one time whilst maintaining a high work standard. Staying calm and displaying a positive attitude whilst under pressure, and successfully delegating to keep work manageable. Proactively drive projects forward, bringing in wider agency expertise and personnel in the process; ensuring all steps and stakeholders are factored into project timelines. Connect teams within the business to deliver on client work of the highest standard. Manage the capacity of the account teams, keeping work to scope and having a handle on any over or under delivery. Writing and presentation skills: Have strong creative and corporate writing skills, to be used across external documents such as client proposals and reports, as well as internal documents such as toolkits and case studies. Adapt your communications based on the needs of your clients and your team, flexing your approach to different requirements, working styles and personalities. Effectively communicate (both verbally and in writing) clear and concise client comms, as well as when briefing suppliers and the internal team. Have great attention to detail and ensure all written work is delivered to a high standard of quality. Demonstrate confidence in competently talking clients though a document or pitching an idea, outlining the process you've taken to answer the brief. Instil confidence by showcasing your understanding of the client's brand and business when "selling" the idea to them. Review and reinforce a high standard of comms and presentations going out to clients, stakeholders, and campaign partners. Challenge and press the agency view but always with a solution-based mindset. Approach, initiative, and problem solving: Be positive, proactive and solutions-driven - always think one step ahead. Remain fully accountable for day-to-day operations, at the same time as training and empowering the team to feel in control and accountable themselves (particularly AM, SAM and AE). Be abreast of all day-to-day account work, anticipating potential problems or opportunities. Have meticulous time management; allocating time appropriately to planning, scope and budgets, campaign activity and wrap up. Relationships: Develop a very strong working relationship with your client, listening actively to really understand your clients' desires and dislikes. Be approachable and accessible to every member of your team. Have solid day-to-day working relationships with all teams within the agency, knowing how to work with different departments such as experience, social, strategy and creative - following the processes of these teams and overarching Havas Play planning process. Manage line reports, staying close to their development, ambitions, and objectives. Set a great example and high standard for AEs, SAEs, AMs, SAMs and ADs - so they can learn and develop from you. Strategic skills and answering briefs: Be a champion for the agency's processes - set an example for your team on how to interrogate and answer a brief creatively, and how to position and articulate ideas to the client. Confidently deliver the response to brief process; interrogating the brief and delivering insight, strategy and creative. Demonstrate clear strategic thinking in your day-to-day work across your accounts and how this is framing the client's campaign against their business objectives. Campaign execution and administration: Oversee all plans, organise and manage comms activations from kick off to completion, including PR stunts, news sell ins, media events, content generation, influencer engagement and coordinating all relevant suppliers to deliver. Understand time needed to execute projects successfully. Be confident in writing scopes and negotiating these with client. Ensure you have the right team in place, with the right capacity and skillset to deliver excellent work for your clients. Make sure your team is aligned on the objectives for the client and as an agency team. Maintain motivation of your team; ensuring no one is overwhelmed with workload or falling behind on deliverables. Oversee the AM/SAM's administrative processes on your accounts (status reports, campaign reporting, budget trackers) and ensure they are being updated and delivered to the client on time Client services and industry knowledge: Understand your client's business so that you are in the best possible position to advise, challenge and upsell. Stay abreast of new innovations within the industry to be able to contribute effectively to brainstorms and be proactive about new ideas for current or prospective clients Integrated marketing & comms: Hold a very comprehensive understanding of the current media and cultural landscape, and how this evolves and can be affected by local/world events. Have a thorough knowledge of media partners and influencers across appropriate sectors and be able to provide a high level of strategic recommendations to clients on approach for working with them. Hold a comprehensive understanding of developments in social and digital media (including new platforms, technologies, brand opportunities and creative campaigns) and be able to advise clients on the appropriate strategies and targets/platforms to achieve their objectives. Work closely with wider teams (creative, production) to develop and deliver creative content to a high standard, using a range of external suppliers. New business Identify opportunities for organic client growth; capitalise on these moments and take initiative to implement actions to achieve it. Deliver a target of 10% YOY organic growth on current client set. Hold strong contacts within relevant industries; nurture and grow these relationships to bring in new opportunities to the business. Feel confident taking a lead role in new business pitches, understanding briefs, galvanising teams and delivering on time. People Management Manage day-to-day running of the team, keeping all members up-to-date on account work status, and ensuring regular internal meetings and/or check-ins are arranged. Continually assess capacity of teams and distribution of work. Give clear guidance to your team, from initial briefing, through to support along the way and any developmental feedback required. Time Management Deliver logical planning, strong communication and the ability to manage expectations both internally and externally. Deliver highly efficient time management; ensure that you and the team are delivering work on time and are conscientious with deadlines. Anticipate pinch points on your accounts; be aware of your team's time (under-capacity or those feeling the pressure with too much on). . click apply for full job details
Apr 26, 2024
Full time
Senior Account Director - FTC page is loaded Senior Account Director - FTC Apply remote type Hybrid locations London time type Full time posted on Posted 2 Days Ago job requisition id JR Hybrid Agency : Havas Play Job Description Summary : Job Title Senior Account Director Reports To Managing Partner Role Summary Senior Account Director that sits within the Activation team at Havas Play UK, delivering multi-channel campaigns for sport, culture, and entertainment clients. An integrated role spanning partnerships, activation, rights management, with an understanding of social, comms, experiential and events. Job Description : Job Title Senior Account Director Reports To Managing Partner Role Summary Senior Account Director that sits within the Activation team at Havas Play UK, delivering multi-channel campaigns for sport, culture, and entertainment clients. An integrated role spanning partnerships, activation, rights management, with an understanding of social, comms, experiential and events. Purpose of Role The Senior Account Director is the most senior day to day account support and is responsible for the teams' response to briefs and on time delivery of campaigns and projects, as well as being abreast of all the financial procedures. The SAD should be an exceptional client handler who is adept at managing multiple clients, leading and developing the team and working within a diverse mix of team structures. You should possess a commercial mindset; be able to manage large-scale budgets and identify and deliver on potential growth opportunities for the business. That SAD should be highly organised and process-driven; someone who can thrive in a fast-past environment. It is their responsibility to delegate out work that comes in and have an eye on all work going out, whilst being aware of the workload of all team members, flagging any capacity pinches ahead of them becoming a problem. You need an in-depth knowledge of the industry and strong interpersonal skills, so you can understand the demands of clients, different teams within the business, media, talent, agents and suppliers - and connect them at the appropriate times to deliver success. Key Responsibilities As a Senior Account Director, you should be confident in all the areas laid out below: Multiple Account Management: Oversee multiple accounts and increased workloads through proof of delegation (both upwards and downwards) of tasks and responsibilities. Work across multiple clients and projects at one time whilst maintaining a high work standard. Staying calm and displaying a positive attitude whilst under pressure, and successfully delegating to keep work manageable. Proactively drive projects forward, bringing in wider agency expertise and personnel in the process; ensuring all steps and stakeholders are factored into project timelines. Connect teams within the business to deliver on client work of the highest standard. Manage the capacity of the account teams, keeping work to scope and having a handle on any over or under delivery. Writing and presentation skills: Have strong creative and corporate writing skills, to be used across external documents such as client proposals and reports, as well as internal documents such as toolkits and case studies. Adapt your communications based on the needs of your clients and your team, flexing your approach to different requirements, working styles and personalities. Effectively communicate (both verbally and in writing) clear and concise client comms, as well as when briefing suppliers and the internal team. Have great attention to detail and ensure all written work is delivered to a high standard of quality. Demonstrate confidence in competently talking clients though a document or pitching an idea, outlining the process you've taken to answer the brief. Instil confidence by showcasing your understanding of the client's brand and business when "selling" the idea to them. Review and reinforce a high standard of comms and presentations going out to clients, stakeholders, and campaign partners. Challenge and press the agency view but always with a solution-based mindset. Approach, initiative, and problem solving: Be positive, proactive and solutions-driven - always think one step ahead. Remain fully accountable for day-to-day operations, at the same time as training and empowering the team to feel in control and accountable themselves (particularly AM, SAM and AE). Be abreast of all day-to-day account work, anticipating potential problems or opportunities. Have meticulous time management; allocating time appropriately to planning, scope and budgets, campaign activity and wrap up. Relationships: Develop a very strong working relationship with your client, listening actively to really understand your clients' desires and dislikes. Be approachable and accessible to every member of your team. Have solid day-to-day working relationships with all teams within the agency, knowing how to work with different departments such as experience, social, strategy and creative - following the processes of these teams and overarching Havas Play planning process. Manage line reports, staying close to their development, ambitions, and objectives. Set a great example and high standard for AEs, SAEs, AMs, SAMs and ADs - so they can learn and develop from you. Strategic skills and answering briefs: Be a champion for the agency's processes - set an example for your team on how to interrogate and answer a brief creatively, and how to position and articulate ideas to the client. Confidently deliver the response to brief process; interrogating the brief and delivering insight, strategy and creative. Demonstrate clear strategic thinking in your day-to-day work across your accounts and how this is framing the client's campaign against their business objectives. Campaign execution and administration: Oversee all plans, organise and manage comms activations from kick off to completion, including PR stunts, news sell ins, media events, content generation, influencer engagement and coordinating all relevant suppliers to deliver. Understand time needed to execute projects successfully. Be confident in writing scopes and negotiating these with client. Ensure you have the right team in place, with the right capacity and skillset to deliver excellent work for your clients. Make sure your team is aligned on the objectives for the client and as an agency team. Maintain motivation of your team; ensuring no one is overwhelmed with workload or falling behind on deliverables. Oversee the AM/SAM's administrative processes on your accounts (status reports, campaign reporting, budget trackers) and ensure they are being updated and delivered to the client on time Client services and industry knowledge: Understand your client's business so that you are in the best possible position to advise, challenge and upsell. Stay abreast of new innovations within the industry to be able to contribute effectively to brainstorms and be proactive about new ideas for current or prospective clients Integrated marketing & comms: Hold a very comprehensive understanding of the current media and cultural landscape, and how this evolves and can be affected by local/world events. Have a thorough knowledge of media partners and influencers across appropriate sectors and be able to provide a high level of strategic recommendations to clients on approach for working with them. Hold a comprehensive understanding of developments in social and digital media (including new platforms, technologies, brand opportunities and creative campaigns) and be able to advise clients on the appropriate strategies and targets/platforms to achieve their objectives. Work closely with wider teams (creative, production) to develop and deliver creative content to a high standard, using a range of external suppliers. New business Identify opportunities for organic client growth; capitalise on these moments and take initiative to implement actions to achieve it. Deliver a target of 10% YOY organic growth on current client set. Hold strong contacts within relevant industries; nurture and grow these relationships to bring in new opportunities to the business. Feel confident taking a lead role in new business pitches, understanding briefs, galvanising teams and delivering on time. People Management Manage day-to-day running of the team, keeping all members up-to-date on account work status, and ensuring regular internal meetings and/or check-ins are arranged. Continually assess capacity of teams and distribution of work. Give clear guidance to your team, from initial briefing, through to support along the way and any developmental feedback required. Time Management Deliver logical planning, strong communication and the ability to manage expectations both internally and externally. Deliver highly efficient time management; ensure that you and the team are delivering work on time and are conscientious with deadlines. Anticipate pinch points on your accounts; be aware of your team's time (under-capacity or those feeling the pressure with too much on). . click apply for full job details
As an experienced Commercial Account Handler this is your opportunity to work for a growing business who delivers a first-class service and provides helpful Insurance products across the local region, to customers old and new. It is a business where honesty, integrity and trust are at the heart of their values and they focus on a personal approach to customer service click apply for full job details
Apr 25, 2024
Full time
As an experienced Commercial Account Handler this is your opportunity to work for a growing business who delivers a first-class service and provides helpful Insurance products across the local region, to customers old and new. It is a business where honesty, integrity and trust are at the heart of their values and they focus on a personal approach to customer service click apply for full job details
Our Client, a successful and well known Broker, is looking to recruit another Commercial Account Handler for their team. This is a strongly growing business with long term Client relationships. You will have an enthusiastic client focused approach and the ability to support colleagues within a close-knit team. Our Client offers an attractive benefits package and a proven interest in career developme click apply for full job details
Apr 25, 2024
Full time
Our Client, a successful and well known Broker, is looking to recruit another Commercial Account Handler for their team. This is a strongly growing business with long term Client relationships. You will have an enthusiastic client focused approach and the ability to support colleagues within a close-knit team. Our Client offers an attractive benefits package and a proven interest in career developme click apply for full job details
Commercial Account Handler Birmingham Up to £44,000 Plus Excellent Benefits A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clie click apply for full job details
Apr 25, 2024
Full time
Commercial Account Handler Birmingham Up to £44,000 Plus Excellent Benefits A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clie click apply for full job details
Desktop Commercial Property Adjuster required to complement an existing team, handling a portfolio of Commercial Material Damage and Business Interruption losses through to settlement. You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLAs and meeting challenging audit criteria, writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. This is a hybrid role and candidates will be expected to work out of the clients offices (Leeds) 1 2 days per week.
Apr 25, 2024
Full time
Desktop Commercial Property Adjuster required to complement an existing team, handling a portfolio of Commercial Material Damage and Business Interruption losses through to settlement. You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLAs and meeting challenging audit criteria, writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. This is a hybrid role and candidates will be expected to work out of the clients offices (Leeds) 1 2 days per week.
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling domestic or commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits.
Apr 25, 2024
Full time
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling domestic or commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits.
As Client Partnerships Director, we need you to take charge and help us grow our engagements with clients, through developing senior client relationships, providing leadership across your portfolio of client accounts and proactively uncovering growth opportunities. You will delight our clients with innovative and creative solutions that cover our three business areas: Media, Creative & Technology. With your help, we will grow the business and win new clients. We will win awards and challenge the industry to be better. On a daily basis, you'll be responsible for creating client growth strategies and overseeing the smooth running of client campaigns. You will have the autonomy to proactively build strong working relationships with internal and external contacts whilst ensuring high levels of effectiveness and quality is delivered across your accounts. Reporting to the Head of Client Partnerships, the Client Partnerships Director role sits within the Client Partnerships function of the client team (and alongside our Delivery and Planning functions). You will build, develop and nurture client relationships so our client's and our agency business can grow in tandem. You will embed, and lead a client-centric agency culture to create amazing client experiences, turning these into sustainable agency revenue. Role responsibilities This is an important role within the agency, working closely with senior client stakeholders, client planning and delivery functions and internal craft teams and leading and contributing to new business opportunities, as well as successfully onboarding new clients into the agency. You will cover an array of disciplines within the role including offline, digital, social, creative, content production, analytics and sponsorships. The role will include leading key agency accounts, as well as acting as a senior figure on others, supported by other account handlers. You will work hand in hand with planning and delivery leads across your portfolio to ensure we deliver award winning work, on-time and on-budget and to a high level of quality. Every day you will Demonstrate exceptional client leadership and collaboration skills to deliver creative media campaigns to extremely high standards of quality and in a commercially focused way Demonstrate exceptional client and relationship development skills and the ability to plan, manage and deliver growth strategies across your portfolio Develop strategic solutions to solve client challenges, drawing on expertise across the agency's core pillars of media, creative and technology Prepare client documentation, such as Statement of Works (SOWs), quotations and contracts Ensure all work that goes out of the agency is to a high standard and exceeds client expectations Coach and develop the Client Partnerships Managers, working with them to identify, develop, nurture and close account growth opportunities that broaden and deepen our engagement with their clients Retain commercial oversight on client engagements, maximising both quality and profit and managing agency risk Support the agency on leading inbound new business opportunities as required Collaborate with the planning leads to request, gather and interpret research, competitor analysis, campaign trends and metrics to support development of client opportunities Be a great communicator and listener, have excellent time-management skills and the ambition to take on more responsibilities Help grow our clients fees and scopes of engagement, working against individual client targets and the agency's financial targets Support the team in delivering against non-financial Objectives and Key Results (OKRs) linked to client experience, effectiveness and operations. Behaviours that drive success Everyone in the agency shares our Possiblist behaviours. Working within the wider team there are some core behaviours that will help you succeed within the role: You should be inquisitive and have the confidence/fearlessness to question the status quo Solve problems and grab opportunities A demonstrable interest in data and analysis Ability to distil information and pull out key insight Ability to solve problems in a logical, analytical and creative way A passion for building brands and behaviours. Your Skills, Strengths & Qualifications We are looking for you to come in and help our business grow. We want to draw on a wide range of your experience including: Five years+ account handling and client growth experience in an agency environment First class verbal and written English is essential Demonstrate market leading client management skills and the ability to plan, manage and deliver creative media campaigns to extremely high standards of quality and in a commercially focused way Partner closely with Media and Creative leads to ensure our campaign ideas make most effective use of an integrated mix of owned, earned and paid channels, and are deployed via innovative, targeted media and technology Lead on the creation of measurable campaign KPI's, helping to enhance creative effectiveness and improve sell rate of innovative ideas Ensure that client expectations are met or exceeded and those client relationships are well managed Demonstrating an understanding of consumer behaviours within media, and a working knowledge of media relevant to the client's business including TV, digital, social, experiential, print, OOH, and search Excellent problem-solving skills, with the ability to identify and execute effective solutions Proactive attitude to try and improve the creative work and/or the delivery of campaigns Ability to develop a deep understanding of clients' businesses, objectives and challenges Ability to articulate client benefits derived from technical products and solutions in a clear and concise way A great listener, with the ability to ask the right questions to uncover valuable opportunities, insights and challenges Works well under pressure and thrives in a busy agency environment Creates strong and effective internal and external partnerships and collaborates across the business. Listens and values the opinions of others Focuses on the efficient, accurate and timely delivery of client projects Takes ownership of personal actions and outcomes Embraces change; maintains an open mind and is flexible and adaptable in the face of ambiguity and change Proactively seeks opportunities to increase knowledge, skills and abilities Monitors and pursues growth opportunities to enhance expertise and drive career development Demonstrable interest and passion for all things media and marketing-related Great interpersonal skills for the purposes of: Working as part of a team Stakeholder management and client relationship development Presentations and proposals Write clear, cohesive, client-ready documents. You have strong written and verbal interactions with internal and external teams (marketing, other capabilities, outside suppliers & partners). Our Culture - aiPeople: Our shared values are what makes our business. We're brave - We embrace uncertainty. We test, learn, improve and go again. We're diverse and united. We love meeting new people, embracing new ideas and exploring the possibilities. We come from all walks of life. When we work with great people, anything is possible. We're grown up. We show maturity in our outlook and attitude. We are fair and positive, but aren't afraid to say it how it is and constructively challenge. We want to change things. We want to make a difference to our clients and our people, every day. We work happily. We come in, do the business and have fun. We have high expectations of you You must challenge the status quo and see no boundaries to what we can achieve. Be ambitious, be adaptable and be an expert in your field. Help us be better and don't settle for average. You will be an inspiration to the rest of the agency, to our clients and a leader within your area of expertise. We want to take you out of your comfort zone, to stretch and to learn. You must believe that anything is possible. In short, we want you to be the best person you can be. We are a young business and this is an exciting time. You are joining the business in its infancy and have the opportunity to shape what we are. But that doesn't mean we skimp on benefits. Fantastic holiday, flexible working and a self-improvement budget for life are just a few of the things we offer. This is on top of a competitive salary (DOE) and a flexible, supportive working environment. We're asking a lot. But we'll give a lot back. Full IPA & BIMA Membership Ongoing dedicated training budget Regular agency socials (non-compulsory!) and all the perks of agency life Self-development funding for life, not just as an aip employee Access to hospitality at a Premier League football stadium Headspace subscription and further wellbeing initiatives London and Brighton offices Access to a world-class research suite including Nielsen, Similarweb, WARC, IPA, BARB, SEMrush, aipAware, YouGov Access to aip's business library - if we don't have the book you want to read (unlikely!), we add it to the bookshelf. How to apply If this role sounds like a bit of you, send your CV and a covering letter to - and let's get going. . click apply for full job details
Apr 25, 2024
Full time
As Client Partnerships Director, we need you to take charge and help us grow our engagements with clients, through developing senior client relationships, providing leadership across your portfolio of client accounts and proactively uncovering growth opportunities. You will delight our clients with innovative and creative solutions that cover our three business areas: Media, Creative & Technology. With your help, we will grow the business and win new clients. We will win awards and challenge the industry to be better. On a daily basis, you'll be responsible for creating client growth strategies and overseeing the smooth running of client campaigns. You will have the autonomy to proactively build strong working relationships with internal and external contacts whilst ensuring high levels of effectiveness and quality is delivered across your accounts. Reporting to the Head of Client Partnerships, the Client Partnerships Director role sits within the Client Partnerships function of the client team (and alongside our Delivery and Planning functions). You will build, develop and nurture client relationships so our client's and our agency business can grow in tandem. You will embed, and lead a client-centric agency culture to create amazing client experiences, turning these into sustainable agency revenue. Role responsibilities This is an important role within the agency, working closely with senior client stakeholders, client planning and delivery functions and internal craft teams and leading and contributing to new business opportunities, as well as successfully onboarding new clients into the agency. You will cover an array of disciplines within the role including offline, digital, social, creative, content production, analytics and sponsorships. The role will include leading key agency accounts, as well as acting as a senior figure on others, supported by other account handlers. You will work hand in hand with planning and delivery leads across your portfolio to ensure we deliver award winning work, on-time and on-budget and to a high level of quality. Every day you will Demonstrate exceptional client leadership and collaboration skills to deliver creative media campaigns to extremely high standards of quality and in a commercially focused way Demonstrate exceptional client and relationship development skills and the ability to plan, manage and deliver growth strategies across your portfolio Develop strategic solutions to solve client challenges, drawing on expertise across the agency's core pillars of media, creative and technology Prepare client documentation, such as Statement of Works (SOWs), quotations and contracts Ensure all work that goes out of the agency is to a high standard and exceeds client expectations Coach and develop the Client Partnerships Managers, working with them to identify, develop, nurture and close account growth opportunities that broaden and deepen our engagement with their clients Retain commercial oversight on client engagements, maximising both quality and profit and managing agency risk Support the agency on leading inbound new business opportunities as required Collaborate with the planning leads to request, gather and interpret research, competitor analysis, campaign trends and metrics to support development of client opportunities Be a great communicator and listener, have excellent time-management skills and the ambition to take on more responsibilities Help grow our clients fees and scopes of engagement, working against individual client targets and the agency's financial targets Support the team in delivering against non-financial Objectives and Key Results (OKRs) linked to client experience, effectiveness and operations. Behaviours that drive success Everyone in the agency shares our Possiblist behaviours. Working within the wider team there are some core behaviours that will help you succeed within the role: You should be inquisitive and have the confidence/fearlessness to question the status quo Solve problems and grab opportunities A demonstrable interest in data and analysis Ability to distil information and pull out key insight Ability to solve problems in a logical, analytical and creative way A passion for building brands and behaviours. Your Skills, Strengths & Qualifications We are looking for you to come in and help our business grow. We want to draw on a wide range of your experience including: Five years+ account handling and client growth experience in an agency environment First class verbal and written English is essential Demonstrate market leading client management skills and the ability to plan, manage and deliver creative media campaigns to extremely high standards of quality and in a commercially focused way Partner closely with Media and Creative leads to ensure our campaign ideas make most effective use of an integrated mix of owned, earned and paid channels, and are deployed via innovative, targeted media and technology Lead on the creation of measurable campaign KPI's, helping to enhance creative effectiveness and improve sell rate of innovative ideas Ensure that client expectations are met or exceeded and those client relationships are well managed Demonstrating an understanding of consumer behaviours within media, and a working knowledge of media relevant to the client's business including TV, digital, social, experiential, print, OOH, and search Excellent problem-solving skills, with the ability to identify and execute effective solutions Proactive attitude to try and improve the creative work and/or the delivery of campaigns Ability to develop a deep understanding of clients' businesses, objectives and challenges Ability to articulate client benefits derived from technical products and solutions in a clear and concise way A great listener, with the ability to ask the right questions to uncover valuable opportunities, insights and challenges Works well under pressure and thrives in a busy agency environment Creates strong and effective internal and external partnerships and collaborates across the business. Listens and values the opinions of others Focuses on the efficient, accurate and timely delivery of client projects Takes ownership of personal actions and outcomes Embraces change; maintains an open mind and is flexible and adaptable in the face of ambiguity and change Proactively seeks opportunities to increase knowledge, skills and abilities Monitors and pursues growth opportunities to enhance expertise and drive career development Demonstrable interest and passion for all things media and marketing-related Great interpersonal skills for the purposes of: Working as part of a team Stakeholder management and client relationship development Presentations and proposals Write clear, cohesive, client-ready documents. You have strong written and verbal interactions with internal and external teams (marketing, other capabilities, outside suppliers & partners). Our Culture - aiPeople: Our shared values are what makes our business. We're brave - We embrace uncertainty. We test, learn, improve and go again. We're diverse and united. We love meeting new people, embracing new ideas and exploring the possibilities. We come from all walks of life. When we work with great people, anything is possible. We're grown up. We show maturity in our outlook and attitude. We are fair and positive, but aren't afraid to say it how it is and constructively challenge. We want to change things. We want to make a difference to our clients and our people, every day. We work happily. We come in, do the business and have fun. We have high expectations of you You must challenge the status quo and see no boundaries to what we can achieve. Be ambitious, be adaptable and be an expert in your field. Help us be better and don't settle for average. You will be an inspiration to the rest of the agency, to our clients and a leader within your area of expertise. We want to take you out of your comfort zone, to stretch and to learn. You must believe that anything is possible. In short, we want you to be the best person you can be. We are a young business and this is an exciting time. You are joining the business in its infancy and have the opportunity to shape what we are. But that doesn't mean we skimp on benefits. Fantastic holiday, flexible working and a self-improvement budget for life are just a few of the things we offer. This is on top of a competitive salary (DOE) and a flexible, supportive working environment. We're asking a lot. But we'll give a lot back. Full IPA & BIMA Membership Ongoing dedicated training budget Regular agency socials (non-compulsory!) and all the perks of agency life Self-development funding for life, not just as an aip employee Access to hospitality at a Premier League football stadium Headspace subscription and further wellbeing initiatives London and Brighton offices Access to a world-class research suite including Nielsen, Similarweb, WARC, IPA, BARB, SEMrush, aipAware, YouGov Access to aip's business library - if we don't have the book you want to read (unlikely!), we add it to the bookshelf. How to apply If this role sounds like a bit of you, send your CV and a covering letter to - and let's get going. . click apply for full job details
We are seeking a part-time Legal Secretary to join our 'Business and Organisations' team - supporting our lawyers across the division in areas that include Employment, Company and Commercial. The role is based from our modern offices in Chandlers Ford (near Southampton), which offers great open plan working and an on-site staff restaurant/coffee shop. The role is offered on a 21 hour per week basis (reference to a 35 hour per week full-time equivalent). We are ideally seeking an individual 5 days per week, and consequently the role might suit an individual seeking shorter working days or 'school hours' to fit around other commitments. We are flexible regarding the exact working pattern, so an earlier start or a later finish or 'school hours' can be considered. This is an opportunity working as part of a small team comprised of several administrative assistants, and a small number of legal secretaries. This team provides comprehensive support to our solicitors, partners and Clients. The team structure allows people to build long-lasting and strong working relationships with their colleagues, and enables good support for each of the team to ensure an even distribution of workload. This is a varied role and as such, you'll be involved in helping the team achieve excellent outcomes for our Clients through: File management - assisting the administrators in the proper opening and closing Client accounts and assisting with the necessary legal checks including AML (anti-money laundering). Collating and retaining accurate records and logs of Client information. Document drafting - creation of letters from written or audio notes/dictation, ensuring accurately typed and formatted to a high standard Client communication - assisting Clients directly by phone, in writing by post and email Diary management - supporting ensuring that client and internal team members diaries are organized and up to date Accounts - assisting with the timely billing of clients, in conjunction with our finance team Marketing - being directly involved in the set up of marketing campaigns in conjunction with the marketing team, including events and other marketing related activities General administration - helping with general administration and assisting our teams deliver outstanding client service Why join us? We are trying to create the best regional law firm to work for. We are a career firm, and care as much about your career as you do. We offer excellent opportunities for personal development and this role offers the breadth of activity to really help individuals to learn new skills. What we Look For We are seeking an individual with previous secretarial experience gained in a law firm. You'll have great communication skills, strong attention to detail and an eagerness to help others. You'll have experience of working with dictation tools, case management software and be familiar with legal working practices. We are a friendly team, and look for people who enjoy working with others. You'll have great attention to detail, good Microsoft Outlook and Word skills, and enjoy client communication (by both phone and email). If you have this experience and are seeking to join a growing, fun and professional law firm - we'd strongly encourage you to apply.
Apr 24, 2024
Full time
We are seeking a part-time Legal Secretary to join our 'Business and Organisations' team - supporting our lawyers across the division in areas that include Employment, Company and Commercial. The role is based from our modern offices in Chandlers Ford (near Southampton), which offers great open plan working and an on-site staff restaurant/coffee shop. The role is offered on a 21 hour per week basis (reference to a 35 hour per week full-time equivalent). We are ideally seeking an individual 5 days per week, and consequently the role might suit an individual seeking shorter working days or 'school hours' to fit around other commitments. We are flexible regarding the exact working pattern, so an earlier start or a later finish or 'school hours' can be considered. This is an opportunity working as part of a small team comprised of several administrative assistants, and a small number of legal secretaries. This team provides comprehensive support to our solicitors, partners and Clients. The team structure allows people to build long-lasting and strong working relationships with their colleagues, and enables good support for each of the team to ensure an even distribution of workload. This is a varied role and as such, you'll be involved in helping the team achieve excellent outcomes for our Clients through: File management - assisting the administrators in the proper opening and closing Client accounts and assisting with the necessary legal checks including AML (anti-money laundering). Collating and retaining accurate records and logs of Client information. Document drafting - creation of letters from written or audio notes/dictation, ensuring accurately typed and formatted to a high standard Client communication - assisting Clients directly by phone, in writing by post and email Diary management - supporting ensuring that client and internal team members diaries are organized and up to date Accounts - assisting with the timely billing of clients, in conjunction with our finance team Marketing - being directly involved in the set up of marketing campaigns in conjunction with the marketing team, including events and other marketing related activities General administration - helping with general administration and assisting our teams deliver outstanding client service Why join us? We are trying to create the best regional law firm to work for. We are a career firm, and care as much about your career as you do. We offer excellent opportunities for personal development and this role offers the breadth of activity to really help individuals to learn new skills. What we Look For We are seeking an individual with previous secretarial experience gained in a law firm. You'll have great communication skills, strong attention to detail and an eagerness to help others. You'll have experience of working with dictation tools, case management software and be familiar with legal working practices. We are a friendly team, and look for people who enjoy working with others. You'll have great attention to detail, good Microsoft Outlook and Word skills, and enjoy client communication (by both phone and email). If you have this experience and are seeking to join a growing, fun and professional law firm - we'd strongly encourage you to apply.
Looking for a dynamic and ambitious Insurance Professional with a passion for not only treating their clients with the highest integrity, but also their team. Going through a period of development and we are seeking an experienced Commercial Account Handler to join the team based in the Central Cheshire area. This is a full time, permanent post with a competitive salary, dependent on experience, p click apply for full job details
Apr 24, 2024
Full time
Looking for a dynamic and ambitious Insurance Professional with a passion for not only treating their clients with the highest integrity, but also their team. Going through a period of development and we are seeking an experienced Commercial Account Handler to join the team based in the Central Cheshire area. This is a full time, permanent post with a competitive salary, dependent on experience, p click apply for full job details
Brook Street Recruitment is working with our insurance client in Belfast to recruit a new full time and permanent Commercial Insurance Account Handler Our Insurance Client draws on decades of insurance services experience. They combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small click apply for full job details
Apr 24, 2024
Full time
Brook Street Recruitment is working with our insurance client in Belfast to recruit a new full time and permanent Commercial Insurance Account Handler Our Insurance Client draws on decades of insurance services experience. They combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small click apply for full job details
Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. The day to day: Main Point of contact for all general/strategic claims issues. To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme. Generate additional revenue through claims value added service. Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service. To understand the client's business and associated insurance risks and exposures. To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients. Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications The ability to be a core part of our Claims proposition and assist in the development of it further About you: You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks. Able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
Apr 24, 2024
Full time
Claims Handler Location: Llandudno (On-site) Package: £Negotiable + Benefits We're strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. The day to day: Main Point of contact for all general/strategic claims issues. To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme. Generate additional revenue through claims value added service. Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service. To understand the client's business and associated insurance risks and exposures. To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients. Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications The ability to be a core part of our Claims proposition and assist in the development of it further About you: You'll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks. Able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
We are seeking a part-time Legal Secretary to join our 'Business and Organisations' team - supporting our lawyers across the division in areas that include Employment, Company and Commercial. The role is based from our modern offices in Chandlers Ford (near Southampton), which offers great open plan working and an on-site staff restaurant/coffee shop. The role is offered on a21 hour per week basis(reference to a 35 hour per week full-time equivalent). We are ideally seeking an individual 5 days per week, and consequently the role might suit an individual seeking shorter working days or 'school hours' to fit around other commitments. We are flexible regarding the exact working pattern, so an earlier start or a later finish or 'school hours' can be considered. This is an opportunity working as part of a small team comprised of severaladministrative assistants, and a small number oflegalsecretaries. This team providescomprehensive support to our solicitors, partners and Clients. The team structureallows people to build long-lasting and strong working relationships with their colleagues, and enables good support for each of the team to ensure an even distribution of workload. This is a varied role and as such, you'll be involved in helping the team achieve excellent outcomes for our Clients through: File management - assisting the administrators in the proper opening and closing Client accounts and assisting with the necessary legal checks including AML (anti-money laundering). Collating and retaining accurate records and logs of Client information. Document drafting - creation of letters from written or audio notes/dictation, ensuring accurately typed and formatted to a high standard Client communication - assisting Clients directly by phone, in writing by post and email Diary management - supportingensuring that client and internal team members diaries are organized and up to date Accounts - assisting with the timely billing of clients, in conjunction with our finance team Marketing - being directly involved in the set up of marketing campaigns in conjunction with the marketing team, including events and other marketing related activities General administration - helping with general administration and assisting our teams deliver outstanding client service Why join us? We are trying to create the best regional law firm to work for. We are a career firm, and care as much about your career as you do.We offer excellent opportunities for personal development and this role offers the breadth of activity to really help individuals to learn new skills. What we Look For We are seeking an individual with previous secretarial experience gained in a law firm. You'll have great communication skills, strong attention to detail and an eagerness to help others. You'll have experience of working with dictation tools, case management software and be familiar with legal working practices. We are a friendly team, and look for people who enjoy working with others. You'll have great attention to detail, good Microsoft Outlook and Word skills, and enjoy client communication (by both phone and email). If you have this experience and are seeking to join a growing, fun and professional law firm - we'd strongly encourage you to apply. JBRP1_UKTJ
Apr 24, 2024
Full time
We are seeking a part-time Legal Secretary to join our 'Business and Organisations' team - supporting our lawyers across the division in areas that include Employment, Company and Commercial. The role is based from our modern offices in Chandlers Ford (near Southampton), which offers great open plan working and an on-site staff restaurant/coffee shop. The role is offered on a21 hour per week basis(reference to a 35 hour per week full-time equivalent). We are ideally seeking an individual 5 days per week, and consequently the role might suit an individual seeking shorter working days or 'school hours' to fit around other commitments. We are flexible regarding the exact working pattern, so an earlier start or a later finish or 'school hours' can be considered. This is an opportunity working as part of a small team comprised of severaladministrative assistants, and a small number oflegalsecretaries. This team providescomprehensive support to our solicitors, partners and Clients. The team structureallows people to build long-lasting and strong working relationships with their colleagues, and enables good support for each of the team to ensure an even distribution of workload. This is a varied role and as such, you'll be involved in helping the team achieve excellent outcomes for our Clients through: File management - assisting the administrators in the proper opening and closing Client accounts and assisting with the necessary legal checks including AML (anti-money laundering). Collating and retaining accurate records and logs of Client information. Document drafting - creation of letters from written or audio notes/dictation, ensuring accurately typed and formatted to a high standard Client communication - assisting Clients directly by phone, in writing by post and email Diary management - supportingensuring that client and internal team members diaries are organized and up to date Accounts - assisting with the timely billing of clients, in conjunction with our finance team Marketing - being directly involved in the set up of marketing campaigns in conjunction with the marketing team, including events and other marketing related activities General administration - helping with general administration and assisting our teams deliver outstanding client service Why join us? We are trying to create the best regional law firm to work for. We are a career firm, and care as much about your career as you do.We offer excellent opportunities for personal development and this role offers the breadth of activity to really help individuals to learn new skills. What we Look For We are seeking an individual with previous secretarial experience gained in a law firm. You'll have great communication skills, strong attention to detail and an eagerness to help others. You'll have experience of working with dictation tools, case management software and be familiar with legal working practices. We are a friendly team, and look for people who enjoy working with others. You'll have great attention to detail, good Microsoft Outlook and Word skills, and enjoy client communication (by both phone and email). If you have this experience and are seeking to join a growing, fun and professional law firm - we'd strongly encourage you to apply. JBRP1_UKTJ