Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
May 05, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 05, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
Job Description At Fox & Sons , we're looking for a highly motivated Part Time New Homes Marketing Coordinator to join the successful South Land & New Homes team. This position is a brand new role within our already high performing team and the successful applicant will be pivotal to ensuring the smooth running of our marketing processes and quality of our marketing throughout the region. 22.5 Hours with flexibility to be spread across 3 to 5 days between Monday-Friday. What's in it for you Part Time New Homes Marketing Coordinator? Salary: £15,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Part Time New Homes Marketing Coordinator: Provide an efficient administrative service to the Land & New Homes Department and the extended sales teams Listing new developments for sale on our various property portals Obtaining marketing requirements from developer clients, obtaining fee proposals to carry out the requirements and overseeing the subsequent production of marketing material with our in-house and external marketing companies Building relationships with staff at branch level, our clients, suppliers and marketing agencies alike Co-ordinating data collection from internal and external sources Compliance oversight for our company's standard procedures and all statutory legislative and regulations affecting the estate agency industry Overseeing CRM system and new leads coming through to ensure these are being chased for new site wins/ relationships. Monthly marketing schedules for key retained clients. Overview of all outreach marketing for existing clients including social media, property performance, rightmove banners, HTML campaigns, branch call out sessions, amendment of online marketing. Chasing branches and new homes managers on pipeline conversion and assisting moving this forward. Promoting use of the £ Sq Ft sales data and sending to clients to drive new relationships and instructed sites. Skills and experience required to be a successful Part Time New Homes Marketing Coordinator: Experience as an Administrator or similar role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Fox & Sons Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00280
May 05, 2024
Full time
Job Description At Fox & Sons , we're looking for a highly motivated Part Time New Homes Marketing Coordinator to join the successful South Land & New Homes team. This position is a brand new role within our already high performing team and the successful applicant will be pivotal to ensuring the smooth running of our marketing processes and quality of our marketing throughout the region. 22.5 Hours with flexibility to be spread across 3 to 5 days between Monday-Friday. What's in it for you Part Time New Homes Marketing Coordinator? Salary: £15,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Part Time New Homes Marketing Coordinator: Provide an efficient administrative service to the Land & New Homes Department and the extended sales teams Listing new developments for sale on our various property portals Obtaining marketing requirements from developer clients, obtaining fee proposals to carry out the requirements and overseeing the subsequent production of marketing material with our in-house and external marketing companies Building relationships with staff at branch level, our clients, suppliers and marketing agencies alike Co-ordinating data collection from internal and external sources Compliance oversight for our company's standard procedures and all statutory legislative and regulations affecting the estate agency industry Overseeing CRM system and new leads coming through to ensure these are being chased for new site wins/ relationships. Monthly marketing schedules for key retained clients. Overview of all outreach marketing for existing clients including social media, property performance, rightmove banners, HTML campaigns, branch call out sessions, amendment of online marketing. Chasing branches and new homes managers on pipeline conversion and assisting moving this forward. Promoting use of the £ Sq Ft sales data and sending to clients to drive new relationships and instructed sites. Skills and experience required to be a successful Part Time New Homes Marketing Coordinator: Experience as an Administrator or similar role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Fox & Sons Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00280
Job Title: TFGB Coffee Cart Supervisor Location: Putney Salary: £25,642.50 per annum Job Type: Full Time, Permanent About Us: Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive. Regenerate's mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery , a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment. The Role: Regenerate/ The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop. This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults. The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment. Day to Day Responsibilities: Run the daily operations of the coffee shop Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards Supervise procedures including food hygiene (HACCP) and chemical safety (COSH) Ensure the outlet's cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards Handling customer enquiries and complaints Supervise food/drink preparation and sales on shift Carry out stock checks and keep accurate records Oversee product quality and carry out quality control checks to make sure standards are maintained Supervise a small team of young adults (TFGB team members) in the coffee cart Ensure good team morale and effective production Liaise with TFGB Progression Manager to feedback team updates and development Support team member's work on key learning objectives Ensure that the safeguarding policy is followed and all concerns reported to the managing director Calmly deal with any challenging team members, customers or situations that may arise Benefits: A budget equalling 5% of your salary towards Learning, Development and Wellbeing Generous annual leave policy - 25 days plus bank holidays and 3 extra leave days between Christmas and new year Recharge Hours - A few extra hours off per quarter are given for you to re-charge your battery Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts Wellbeing Wallet - £100 a year towards treats of your choice such as books, pampering kit or days out Regular team days and socials Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections Person Specification: Experience : Customer service, or experience in the hospitality industry Abilities & Skills: Excellent interpersonal and communication skills Problem solving Strong attention to detail Organisational skills Flexible/Adaptable Ability to keep calm under pressure Supportive of the aims of Regenerate/TFGB Knowledge of the young people we work with/areas we work within (Desirable) Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We're not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
May 05, 2024
Full time
Job Title: TFGB Coffee Cart Supervisor Location: Putney Salary: £25,642.50 per annum Job Type: Full Time, Permanent About Us: Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive. Regenerate's mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery , a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment. The Role: Regenerate/ The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop. This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults. The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment. Day to Day Responsibilities: Run the daily operations of the coffee shop Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards Supervise procedures including food hygiene (HACCP) and chemical safety (COSH) Ensure the outlet's cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards Handling customer enquiries and complaints Supervise food/drink preparation and sales on shift Carry out stock checks and keep accurate records Oversee product quality and carry out quality control checks to make sure standards are maintained Supervise a small team of young adults (TFGB team members) in the coffee cart Ensure good team morale and effective production Liaise with TFGB Progression Manager to feedback team updates and development Support team member's work on key learning objectives Ensure that the safeguarding policy is followed and all concerns reported to the managing director Calmly deal with any challenging team members, customers or situations that may arise Benefits: A budget equalling 5% of your salary towards Learning, Development and Wellbeing Generous annual leave policy - 25 days plus bank holidays and 3 extra leave days between Christmas and new year Recharge Hours - A few extra hours off per quarter are given for you to re-charge your battery Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts Wellbeing Wallet - £100 a year towards treats of your choice such as books, pampering kit or days out Regular team days and socials Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections Person Specification: Experience : Customer service, or experience in the hospitality industry Abilities & Skills: Excellent interpersonal and communication skills Problem solving Strong attention to detail Organisational skills Flexible/Adaptable Ability to keep calm under pressure Supportive of the aims of Regenerate/TFGB Knowledge of the young people we work with/areas we work within (Desirable) Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We're not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
Circa £35,000, salary dependant on skills and experience Permanent Home working and Peterborough office Full time, 37 hours a week Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your based location would be World Wide House in Peterborough. Exciting position to work within our Major Infrastructure Team, working on Multi-Billion pound projects! The Governance Co-ordinator role is critical to the delivery of high-level decision making on the Strategic Resource Option (SRO) Programme. The SRO Programme will see Anglian Water manage two Nationally Significant Infrastructure Projects (NSIP) with the development of two new reservoirs (Fens & Lincs) which are currently working towards a Development Consent Order (DCO) submission. The role will be responsible for ensuring the SRO Programme Operating Model receives critical high-level support and that it operates in line with Anglian Waters principles. You will be required to work with both Anglian Water staff, our Partners and Regulatory Bodies. This will allow you access to the highest levels of decision making on the SRO Programme. You will need to maintain a high level of professionalism and discretion, ensuring that the SRO Programme represents best practice in the field of Governance & Assurance. What will you be doing? Create a rolling twelve month Forward Look of both internal and external committee dates Create a Forward Look of Committee items for discussion throughout the year, ensuring alignment of activity across committees Manage and provide high quality support to various Boards and Committees including practical arrangements for meetings, maintaining a forward plan of key agenda items, and liaising with the Chair to prepare agendas and commission briefs Drafting accurate and concise minutes within agreed timeframes. Working with and supporting the Major Infrastructure PMO Lead to deliver effective and efficient governance to the SRO Programme, escalating issues as necessary Working with colleagues across the team to ensure issues are brought to the correct governance forum at the right time to support effective decision making at the necessary level. Regularly reviewing and applying good governance best practice As a valued employee, you'll be entitled to: Personal private health care 25 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Governance Coordinator? Comprehensive understanding of a governance and/or secretariat function. Ability to work under pressure, maintain focus and react to changing circumstances, with good attention to detail. Excellent interpersonal skills, including the ability to communicate effectively with staff at all levels, including senior managers and external stakeholders. Ability to understand and effectively summarise complex information, including demonstrating excellence in minute/note taking and drafting Experience of NSIPs & DCOs (desirable) Strong Organisational Skills Excellent written and verbal communication skills Handle multiple tasks simultaneously and meet deadlines Competence in using office software (e.g., Microsoft Office suite) Why Anglian Water? Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers. Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network. Closing date: 6 May 2024
May 04, 2024
Full time
Circa £35,000, salary dependant on skills and experience Permanent Home working and Peterborough office Full time, 37 hours a week Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your based location would be World Wide House in Peterborough. Exciting position to work within our Major Infrastructure Team, working on Multi-Billion pound projects! The Governance Co-ordinator role is critical to the delivery of high-level decision making on the Strategic Resource Option (SRO) Programme. The SRO Programme will see Anglian Water manage two Nationally Significant Infrastructure Projects (NSIP) with the development of two new reservoirs (Fens & Lincs) which are currently working towards a Development Consent Order (DCO) submission. The role will be responsible for ensuring the SRO Programme Operating Model receives critical high-level support and that it operates in line with Anglian Waters principles. You will be required to work with both Anglian Water staff, our Partners and Regulatory Bodies. This will allow you access to the highest levels of decision making on the SRO Programme. You will need to maintain a high level of professionalism and discretion, ensuring that the SRO Programme represents best practice in the field of Governance & Assurance. What will you be doing? Create a rolling twelve month Forward Look of both internal and external committee dates Create a Forward Look of Committee items for discussion throughout the year, ensuring alignment of activity across committees Manage and provide high quality support to various Boards and Committees including practical arrangements for meetings, maintaining a forward plan of key agenda items, and liaising with the Chair to prepare agendas and commission briefs Drafting accurate and concise minutes within agreed timeframes. Working with and supporting the Major Infrastructure PMO Lead to deliver effective and efficient governance to the SRO Programme, escalating issues as necessary Working with colleagues across the team to ensure issues are brought to the correct governance forum at the right time to support effective decision making at the necessary level. Regularly reviewing and applying good governance best practice As a valued employee, you'll be entitled to: Personal private health care 25 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Governance Coordinator? Comprehensive understanding of a governance and/or secretariat function. Ability to work under pressure, maintain focus and react to changing circumstances, with good attention to detail. Excellent interpersonal skills, including the ability to communicate effectively with staff at all levels, including senior managers and external stakeholders. Ability to understand and effectively summarise complex information, including demonstrating excellence in minute/note taking and drafting Experience of NSIPs & DCOs (desirable) Strong Organisational Skills Excellent written and verbal communication skills Handle multiple tasks simultaneously and meet deadlines Competence in using office software (e.g., Microsoft Office suite) Why Anglian Water? Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers. Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network. Closing date: 6 May 2024
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
May 04, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Job Title: Administration Officer - Attendance Location: Hulme, Manchester Salary: £25,276 - £26,097 per annum (SFCA Support Staff Payment: Pay Points 10 - 12) Job Type: Full Time, Permanent Closing Date: 6th May 2024 The College is looking to appoint a highly organised Administrative Officer for Attendance to provide efficient and effective monitoring and reporting of student attendance. The Attendance Officer uses the college's bespoke in-house system to contact students and parents to query students' absence from lessons; liaising with the students' Head of Hall when required. The successful candidate will work closely with Heads of Hall and Safeguarding Team to identify students of concern; monitoring attendance and punctuality across all lessons. The Attendance Officer will support the safeguarding teams with some administration of the CPOMS System. The post holder will take the lead on the termly Attendance and Tutee Awards; arranging and co-ordinating nominations from tutors as well as preparing the assembly packs for the Heads of Hall Team. The Attendance Officer will also manage the Attendance Monitoring Letters in line with college deadlines. The Attendance Officer works as part of the wider Administration Department who provide support to the wider college through general administrative services, events and marketing support and supporting the college's Admissions cycle. The role also supports the Administrative Officer for Student Services with the processing and returning of reference requests. About The Candidate: Experience in an administrative / Customer Service role Excellent written and oral communication skills Excellent attention to detail Ability to communicate to a range of audiences, passing on information promptly and accurately to all those who need to know Evidence of commitment to Continuous Professional Development Educated to degree level or equivalent, or substantial relevant experience that demonstrates a high order of literacy, numeracy and analytical skills About Us: Loreto Sixth Form College has been awarded a second consecutive outstanding rating in all areas under the latest framework in the December 2022 inspection. Ofsted noted "Leaders place a very high priority on staff mental health and wellbeing including workload. For example, staff can access counselling services, chaplaincy support, and the employee assistance programme", Loreto strives for excellence in staff and students alike, ensuring "Students benefit from an inclusive learning environment that celebrates their individual contributions to the college." Loreto Sixth Form College is committed to safeguarding children and young people. All post holders including volunteers are subject to appropriate vetting procedures as outlined in Part 3 of DfE, keeping children safe in education 2023 (Appendix 1), this includes a satisfactory Disclosure and Barring Service Enhanced with barred list information check and any other relevant checks with statutory bodies. Supporting Statement: In your supporting statement we ask you to outline why you are interested in the role and how you feel you are suited to it with reference to the criteria in the person specification. This is part of the application process and therefore will be assessed. You must tell us how you meet the criteria listed. To apply for the role, please click the APPLY button to apply for this role. Candidates with experience of; Admin Assistant, Office Administrator, Administration Clerk, Administrative Assistant, Receptionist, Business Administrator, Customer Service Administrator, Customer Service Assistant, Client Services Admin, Support Administrator, Attendance Administrator, School Administrator, Office Assistant, Office Coordinator, Customer Service Executive also be considered for this role.
May 03, 2024
Full time
Job Title: Administration Officer - Attendance Location: Hulme, Manchester Salary: £25,276 - £26,097 per annum (SFCA Support Staff Payment: Pay Points 10 - 12) Job Type: Full Time, Permanent Closing Date: 6th May 2024 The College is looking to appoint a highly organised Administrative Officer for Attendance to provide efficient and effective monitoring and reporting of student attendance. The Attendance Officer uses the college's bespoke in-house system to contact students and parents to query students' absence from lessons; liaising with the students' Head of Hall when required. The successful candidate will work closely with Heads of Hall and Safeguarding Team to identify students of concern; monitoring attendance and punctuality across all lessons. The Attendance Officer will support the safeguarding teams with some administration of the CPOMS System. The post holder will take the lead on the termly Attendance and Tutee Awards; arranging and co-ordinating nominations from tutors as well as preparing the assembly packs for the Heads of Hall Team. The Attendance Officer will also manage the Attendance Monitoring Letters in line with college deadlines. The Attendance Officer works as part of the wider Administration Department who provide support to the wider college through general administrative services, events and marketing support and supporting the college's Admissions cycle. The role also supports the Administrative Officer for Student Services with the processing and returning of reference requests. About The Candidate: Experience in an administrative / Customer Service role Excellent written and oral communication skills Excellent attention to detail Ability to communicate to a range of audiences, passing on information promptly and accurately to all those who need to know Evidence of commitment to Continuous Professional Development Educated to degree level or equivalent, or substantial relevant experience that demonstrates a high order of literacy, numeracy and analytical skills About Us: Loreto Sixth Form College has been awarded a second consecutive outstanding rating in all areas under the latest framework in the December 2022 inspection. Ofsted noted "Leaders place a very high priority on staff mental health and wellbeing including workload. For example, staff can access counselling services, chaplaincy support, and the employee assistance programme", Loreto strives for excellence in staff and students alike, ensuring "Students benefit from an inclusive learning environment that celebrates their individual contributions to the college." Loreto Sixth Form College is committed to safeguarding children and young people. All post holders including volunteers are subject to appropriate vetting procedures as outlined in Part 3 of DfE, keeping children safe in education 2023 (Appendix 1), this includes a satisfactory Disclosure and Barring Service Enhanced with barred list information check and any other relevant checks with statutory bodies. Supporting Statement: In your supporting statement we ask you to outline why you are interested in the role and how you feel you are suited to it with reference to the criteria in the person specification. This is part of the application process and therefore will be assessed. You must tell us how you meet the criteria listed. To apply for the role, please click the APPLY button to apply for this role. Candidates with experience of; Admin Assistant, Office Administrator, Administration Clerk, Administrative Assistant, Receptionist, Business Administrator, Customer Service Administrator, Customer Service Assistant, Client Services Admin, Support Administrator, Attendance Administrator, School Administrator, Office Assistant, Office Coordinator, Customer Service Executive also be considered for this role.
Position: Wellbeing Centre Coordinator Location: Near Potters Bar, Herts Salary: £18,550 per annum (prorated)/ £25,316 per annum FTE Contract: Permanent, Monday - Friday, Full-time 37.5 hours per week/ term time only. 34 weeks per year. Wellbeing Centre Coordinator: Do you have previous experience of being first point of contact for students in need of wellbeing support? Have you got a Knowledge and understanding of health and wellbeing and coping strategies? Are you preferably Level 3 qualified in either nursing, social work, counselling or other relevant professional qualification? Do you have experience of working with young people and providing guidance and support to students on a one-to-one basis? Are you renowned for having excellent interpersonal and communication skills? Does the opportunity to work for an exclusive private school in beautiful settings with additional company perks, term-time only appeal to you? If you answer 'YES to some of the above, then please get in touch with the smart10 recruitment team today Main Purpose of the role: The Wellbeing Centre Coordinator works with the Assistant Head, Personalised Learning and Wellbeing, to ensure that wellbeing is consistently promoted and delivered across the School, to outstanding standards, in order to develop students confidence, resilience and knowledge of coping with their studies and everyday life. This includes, but is not limited to, being the first port of call for students wellbeing needs, responding to queries regarding a student s mental health, and providing brief interventions and coping strategies as appropriate. The Wellbeing Centre Coordinator will establish ongoing communication and positive relationships with students, Medical Centre, Personalised Learning Centre, Heads of Years, Safeguarding Team and the boarding staff to ensure students are provided with the best support and guidance. Main Duties & Responsibilities: Be the first point of contact for students in need of wellbeing support Be the point of contact for selected students at challenging times e.g. students with time-out cards, assistance during exam periods Respond in a timely fashion to any student's mental health concerns Support students to develop strategies and techniques to self-manage their mental wellbeing, anxieties etc. This may be on a one-to-one basis, or general awareness-raising activities generally with students Support the smooth running of the counselling service at the School Develop resources for tutorial and other campaigns throughout the academic year in order to raise awareness of wellbeing related activities and equip all students with strategies to keep themselves physically and emotionally well in everyday life Support staff training as required Maintain a thorough and up-to-date knowledge and understanding of policies, issues and legislation relating to support for students Keep appropriate, reliable and updated records Provide administrative support to the team, such as collating documentation, data inputting, formatting of documentation, proof-reading, updating website etc Contact parents and external agencies if agreed by the line manager Facilitate effective communication between the Wellbeing Centre, Personalised Learning Centre and Medical Centre Undertake professional development relevant to the role. Additional Responsibilities: Work alongside the General Office and the Boarding team to assist with the Missing child system and support with any emergencies that arise Provide support to the Head of PSHCEE by assisting with the organisation of external speakers. (including liaising with the speaker, agreeing the price and arranging the payment, arranging the date based on calendar and timetable allowance, organising location and logistics of the day, informing the necessary people of any arrangements made and keeping the records up to date.) Provide administrative support in other areas in the school as and when required Provide additional support for the Med Centre, if required. Person Specification; Key experiences: Qualification in nursing, social work, counselling or other relevant professional qualification relevant to this role, ideally to a Level 3 qualification and above or with work experience gained in a similar role Experience of working with young people Experience of providing guidance and support to students on a one-to-one basis Experience of providing brief interventions/ support Knowledge and understanding of health and wellbeing strategies and coping strategies Experience in planning and active promotion of policies, procedures and systems. Skill requirements An understanding of potential barriers to health and wellbeing as well as current and relevant health and wellbeing practices An understanding of specific learning difficulties and mental health issues Have a professional approach to maintaining appropriate relationships and personal boundaries. Personal Skills Excellent interpersonal and communication skills Have strong organisational skills and effective personal time management Ability to resolve problems and prioritise own workload Strong computer skills and proficient in the use of Word, Excel and Outlook Display initiative, be positive and enthusiastic Ability to remain calm in difficult situations Approachable and act in the best interest of the students. Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon. Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy.
May 03, 2024
Full time
Position: Wellbeing Centre Coordinator Location: Near Potters Bar, Herts Salary: £18,550 per annum (prorated)/ £25,316 per annum FTE Contract: Permanent, Monday - Friday, Full-time 37.5 hours per week/ term time only. 34 weeks per year. Wellbeing Centre Coordinator: Do you have previous experience of being first point of contact for students in need of wellbeing support? Have you got a Knowledge and understanding of health and wellbeing and coping strategies? Are you preferably Level 3 qualified in either nursing, social work, counselling or other relevant professional qualification? Do you have experience of working with young people and providing guidance and support to students on a one-to-one basis? Are you renowned for having excellent interpersonal and communication skills? Does the opportunity to work for an exclusive private school in beautiful settings with additional company perks, term-time only appeal to you? If you answer 'YES to some of the above, then please get in touch with the smart10 recruitment team today Main Purpose of the role: The Wellbeing Centre Coordinator works with the Assistant Head, Personalised Learning and Wellbeing, to ensure that wellbeing is consistently promoted and delivered across the School, to outstanding standards, in order to develop students confidence, resilience and knowledge of coping with their studies and everyday life. This includes, but is not limited to, being the first port of call for students wellbeing needs, responding to queries regarding a student s mental health, and providing brief interventions and coping strategies as appropriate. The Wellbeing Centre Coordinator will establish ongoing communication and positive relationships with students, Medical Centre, Personalised Learning Centre, Heads of Years, Safeguarding Team and the boarding staff to ensure students are provided with the best support and guidance. Main Duties & Responsibilities: Be the first point of contact for students in need of wellbeing support Be the point of contact for selected students at challenging times e.g. students with time-out cards, assistance during exam periods Respond in a timely fashion to any student's mental health concerns Support students to develop strategies and techniques to self-manage their mental wellbeing, anxieties etc. This may be on a one-to-one basis, or general awareness-raising activities generally with students Support the smooth running of the counselling service at the School Develop resources for tutorial and other campaigns throughout the academic year in order to raise awareness of wellbeing related activities and equip all students with strategies to keep themselves physically and emotionally well in everyday life Support staff training as required Maintain a thorough and up-to-date knowledge and understanding of policies, issues and legislation relating to support for students Keep appropriate, reliable and updated records Provide administrative support to the team, such as collating documentation, data inputting, formatting of documentation, proof-reading, updating website etc Contact parents and external agencies if agreed by the line manager Facilitate effective communication between the Wellbeing Centre, Personalised Learning Centre and Medical Centre Undertake professional development relevant to the role. Additional Responsibilities: Work alongside the General Office and the Boarding team to assist with the Missing child system and support with any emergencies that arise Provide support to the Head of PSHCEE by assisting with the organisation of external speakers. (including liaising with the speaker, agreeing the price and arranging the payment, arranging the date based on calendar and timetable allowance, organising location and logistics of the day, informing the necessary people of any arrangements made and keeping the records up to date.) Provide administrative support in other areas in the school as and when required Provide additional support for the Med Centre, if required. Person Specification; Key experiences: Qualification in nursing, social work, counselling or other relevant professional qualification relevant to this role, ideally to a Level 3 qualification and above or with work experience gained in a similar role Experience of working with young people Experience of providing guidance and support to students on a one-to-one basis Experience of providing brief interventions/ support Knowledge and understanding of health and wellbeing strategies and coping strategies Experience in planning and active promotion of policies, procedures and systems. Skill requirements An understanding of potential barriers to health and wellbeing as well as current and relevant health and wellbeing practices An understanding of specific learning difficulties and mental health issues Have a professional approach to maintaining appropriate relationships and personal boundaries. Personal Skills Excellent interpersonal and communication skills Have strong organisational skills and effective personal time management Ability to resolve problems and prioritise own workload Strong computer skills and proficient in the use of Word, Excel and Outlook Display initiative, be positive and enthusiastic Ability to remain calm in difficult situations Approachable and act in the best interest of the students. Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon. Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy.
Hours: 40 hours per week, working 5 days over 7 to include weekends on a rota basis Contract: Permanent, Full Time Location: Swinton Estate - Ripon, North Yorkshire Salary: Up to £23,920 per annum. Plus, on top of your salary you can earn up to £400 service charge per quarter (based on eligibility) Who we are: Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award-winning Samuel's Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts, and café, and last but by no means least the Swinton cookery school.As part of our C.A.S.T.L.E commitments, environment, and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members. The Role To handle and convert bedroom reservation enquiries and book the most beneficial package for both the business and the guests. To be fully conversant with the hotel's cancellation policy and ensure that correct terms are issued to clients, that deposits are received, and efficient billing is carried out in accordance with company policy. To refer to the Revenue Manager before any enquiry is denied. To be fully confident the room categories, hotel facilities and wider estate product knowledge to promote all opportunities to sell/upsell to clients. To be aware of special rates offered to group and corporate users and ensure that these are kept up-to-date and applied To support with the co-ordination of special event packages such as Christmas and New Year including ensuring full payments are received in advance, activities etc. are booked. To handle and convert cookery school, restaurant and spa reservations and book into the relevant booking system. To make pro-active calls to hotel guests to ensure administration and payments are up to date and upsell opportunities are carried out. To provide weekly delegate lists and function sheets for forthcoming cookery school courses. To update third party websites on a regular basis. To liaise with the Cookery School Head Chef to ensure all details and amendments are communicated Candidates should: Previous experience in a similar hotel environment would be an advantage A cheerful and positive personality Outstanding attention to detail Good computer skills Excellent attention to detail Excellent time management and organisational skills A responsible and detail-oriented approach to tasks Ability to work alone or as part of a team Ability to work under pressure and to deadlines Good spoken and written English Package description Quarterly service charge 30 days annual leave including bank holidays, increasing with service Summer party, Christmas Party, Long Service Awards Eligible team members will benefit from a NEST pension scheme Use of the Country Club & Spa 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests £75 room rate for yourself, friends & family 15% discount for food & beverage or spa for family and friends 15% off Swinton Estate voucher purchases Refer a friend scheme up to £500.00 for a full-time member of staff Access to discounts, cinema tickets, days out and much more with Hospitality Rewards Complimentary meal when on duty Employee of the month awards Full Uniform Learning and Development opportunities to grow and progress through our business T's & Cs applyYou may have experience in the following: Reservation Coordinator, Hotel Reservations Agent, Accommodation Booking Coordinator, Booking Officer, Guest Services Coordinator, Room Reservations Coordinator, Hospitality Reservations Specialist, etc. REF-
May 03, 2024
Full time
Hours: 40 hours per week, working 5 days over 7 to include weekends on a rota basis Contract: Permanent, Full Time Location: Swinton Estate - Ripon, North Yorkshire Salary: Up to £23,920 per annum. Plus, on top of your salary you can earn up to £400 service charge per quarter (based on eligibility) Who we are: Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award-winning Samuel's Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts, and café, and last but by no means least the Swinton cookery school.As part of our C.A.S.T.L.E commitments, environment, and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members. The Role To handle and convert bedroom reservation enquiries and book the most beneficial package for both the business and the guests. To be fully conversant with the hotel's cancellation policy and ensure that correct terms are issued to clients, that deposits are received, and efficient billing is carried out in accordance with company policy. To refer to the Revenue Manager before any enquiry is denied. To be fully confident the room categories, hotel facilities and wider estate product knowledge to promote all opportunities to sell/upsell to clients. To be aware of special rates offered to group and corporate users and ensure that these are kept up-to-date and applied To support with the co-ordination of special event packages such as Christmas and New Year including ensuring full payments are received in advance, activities etc. are booked. To handle and convert cookery school, restaurant and spa reservations and book into the relevant booking system. To make pro-active calls to hotel guests to ensure administration and payments are up to date and upsell opportunities are carried out. To provide weekly delegate lists and function sheets for forthcoming cookery school courses. To update third party websites on a regular basis. To liaise with the Cookery School Head Chef to ensure all details and amendments are communicated Candidates should: Previous experience in a similar hotel environment would be an advantage A cheerful and positive personality Outstanding attention to detail Good computer skills Excellent attention to detail Excellent time management and organisational skills A responsible and detail-oriented approach to tasks Ability to work alone or as part of a team Ability to work under pressure and to deadlines Good spoken and written English Package description Quarterly service charge 30 days annual leave including bank holidays, increasing with service Summer party, Christmas Party, Long Service Awards Eligible team members will benefit from a NEST pension scheme Use of the Country Club & Spa 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests £75 room rate for yourself, friends & family 15% discount for food & beverage or spa for family and friends 15% off Swinton Estate voucher purchases Refer a friend scheme up to £500.00 for a full-time member of staff Access to discounts, cinema tickets, days out and much more with Hospitality Rewards Complimentary meal when on duty Employee of the month awards Full Uniform Learning and Development opportunities to grow and progress through our business T's & Cs applyYou may have experience in the following: Reservation Coordinator, Hotel Reservations Agent, Accommodation Booking Coordinator, Booking Officer, Guest Services Coordinator, Room Reservations Coordinator, Hospitality Reservations Specialist, etc. REF-
Inventory Coordinator - Electronics Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for an Inventory Coordinator - Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. Main Duties & Responsibilities:As an Inventory Coordinator you will take a hands-on role in making sure the company has all the products, materials, equipment and supplies needed to operate efficiently in ways that are aligned to established policies and standards. You will also oversee inventory management processes and resolve any issues that arise. Responsibilities include, although are not limited to the following:• Ensuring materials requirements are clearly identified and communicated to the Supply Chain Team.• Creating efficient mechanisms for stock management and materials scheduling.• Ensuring the speedy and accurate processing of PO receipts, MOs and dispatches.• Arranging logistics for Returned goods.• Improving packaging, reducing waste, cost and environmental impact.• Improving storage and stock management.• Developing materials categorisation and coding.• Leading annual stock-takes and perpetual inventory checks.• Contributing to the development of the effectiveness of the ERP system.• Eliminating data errors and their sources and develop error checking reports. Relevant Skills & Competencies:Successful candidates should be able to demonstrate the following relevant skills and competencies:• A flexible approach with the ability to multi-task and work to varying priorities and deadlines in order to meet the needs of the business.• Strong ability at decision making and problem solving.• A positive, professional attitude and a desire to complete tasks to the highest standard.• A team player willing and able to collaborate actively and effectively with colleagues, gaining respect from those around them.• A strong communicator at all levels, with excellent interpersonal, verbal and written communication skills.• Self-motivated with a proven ability to perform under pressure. Relevant Knowledge & Experience:Candidates should assess their suitability against the following essential and/or desirable relevant knowledge and experience:Essential:• Demonstrable experience of materials or production control in an engineering or electronics environment.• Experience of using an ERP system (ideally SAP, Odoo).• Familiar with MS office applications.• Able to analyse data using Excel. Desirable:• Able to provide examples of having implemented improvements within Supply Chain. Package:Salary to c£35k, negotiable for a candidate with extremely well matched skills & experience.Workplace Pension Scheme with matched employer contributions.Life Assurance scheme.Cycle to Work Scheme.Tech Purchase Scheme.Learning & Development scheme including a variety of training courses. To apply for this Inventory Coordinator - Electronics role in North Bucks please contact us ASAP!
May 03, 2024
Full time
Inventory Coordinator - Electronics Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for an Inventory Coordinator - Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. Main Duties & Responsibilities:As an Inventory Coordinator you will take a hands-on role in making sure the company has all the products, materials, equipment and supplies needed to operate efficiently in ways that are aligned to established policies and standards. You will also oversee inventory management processes and resolve any issues that arise. Responsibilities include, although are not limited to the following:• Ensuring materials requirements are clearly identified and communicated to the Supply Chain Team.• Creating efficient mechanisms for stock management and materials scheduling.• Ensuring the speedy and accurate processing of PO receipts, MOs and dispatches.• Arranging logistics for Returned goods.• Improving packaging, reducing waste, cost and environmental impact.• Improving storage and stock management.• Developing materials categorisation and coding.• Leading annual stock-takes and perpetual inventory checks.• Contributing to the development of the effectiveness of the ERP system.• Eliminating data errors and their sources and develop error checking reports. Relevant Skills & Competencies:Successful candidates should be able to demonstrate the following relevant skills and competencies:• A flexible approach with the ability to multi-task and work to varying priorities and deadlines in order to meet the needs of the business.• Strong ability at decision making and problem solving.• A positive, professional attitude and a desire to complete tasks to the highest standard.• A team player willing and able to collaborate actively and effectively with colleagues, gaining respect from those around them.• A strong communicator at all levels, with excellent interpersonal, verbal and written communication skills.• Self-motivated with a proven ability to perform under pressure. Relevant Knowledge & Experience:Candidates should assess their suitability against the following essential and/or desirable relevant knowledge and experience:Essential:• Demonstrable experience of materials or production control in an engineering or electronics environment.• Experience of using an ERP system (ideally SAP, Odoo).• Familiar with MS office applications.• Able to analyse data using Excel. Desirable:• Able to provide examples of having implemented improvements within Supply Chain. Package:Salary to c£35k, negotiable for a candidate with extremely well matched skills & experience.Workplace Pension Scheme with matched employer contributions.Life Assurance scheme.Cycle to Work Scheme.Tech Purchase Scheme.Learning & Development scheme including a variety of training courses. To apply for this Inventory Coordinator - Electronics role in North Bucks please contact us ASAP!
Senior Legal Services Officer Croydon/Farringdon - LONDON HYBRID ROLE - Full time hours Salary: £18.19 per hour (weekly pay) The Role: Office based role during first 4 weeks . based either from Farringdon or Croydon offices or a mix of the two. Hybrid potentially available once operational in post. Managing the dedicated coordinators responsible for providing administrative support to the transactions and the litigation sides of the team and the support coordinators delivering administrative support across the team. Including monitoring work and ensuring service delivery by the co-ordinators and cover in their absence. Dealing with a wide range of supporting tasks of clerical and administrative nature for the Director of Legal Services and the legal services team generally and the external legal service providers. The location. You ll be based at one of our Client's London offices in either Farringdon or Croydon with the option for working in a hybrid way when appropriate and as agreed with your manager. What you ll be doing: • To manage and provide strong and clear guidance to the team of coordinators reporting into the role. Ensuring that the team are motivated, supported and driven to develop and provide excellent customer service second to none in the sector. • To lead the team of co-ordinators providing a variety both front line and back office services to team members making sure that they deliver a responsive high level of service in line with satisfaction targets. • To continually improve the teams internal processes to ensure that the team deliver essential support services to the transactions and litigation sides of the team including: o dealing with all internal and external allocations, monitoring of inboxes, preparation of court bundles. • To make sure that all incoming work is monitored and allocated promptly. To ensure that all systems are promptly and accurately set up and is updated as may be needed from time to time. • To ensure that systems are maintained and up to date information is available to ensure that timely and accurate information is provided to the team. • To provide a responsive point of contact for residents, internal stakeholders, external legal service providers courts counsel and solicitors at all times. • To effectively deal with enquires and complaints and promote high customer service standards. Learning from complaints to help alter working practice as needed. • To contribute to the development and delivery of effective office practices providing a professional service and meeting agreed targets. • To support the Legal Services Director in the collation and preparation of monthly, quarterly and annual management information, including providing performance reports for the team as required. • To administer the Director s internal Team Meetings and external networking group meetings including liaising with guest speaker and other contributors and circulating minutes and action lists. • To be the team lead for working with the case management system including support and improvement. As a People Manager • Manage and support the team, leading by example to ensure excellent services are provided in line with organisational policies • To manage, on a day to day basis, individual team members and be responsible for staff development within the team including training, 1 to 1s, annual appraisals and addressing performance issues in conjunction with the Head of Legal Services (Litigation) and Head of Legal Services (Transactions). Knowledge & Experience • City & Guilds/CILEx Level 3 Diploma for Legal Secretaries • Knowledge and/or experience of Leasehold/shared ownership and home owners property sales and transactions as well as statutory or similar sales is desirable. • An understanding of the legal aspects of leasehold law and regulations is desirable. • Knowledge and/or experience of litigation processes and landlord & tenant legal relationships would be desirable. • Proven experience within a legal or related environment. • Experience of leading teams, as well as service improvement would be desirable. Skills & Abilities • Effective communications skills, both oral and written. • Effective IT skills. • Excellent organisational skills including the ability to manage time & tasks effectively, work well under pressure both individually and in a team to deadlines, delegating appropriately. • Good verbal and numerical reasoning skills including evaluating, judgement and decision making. • Ability to deal with conflicting priorities. • Ability to help prepare reports. • Meticulous attention to detail and quality. • Self-motivated with a flexible approach to work. • A can do , proactive approach to problem solving. Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.
May 03, 2024
Contractor
Senior Legal Services Officer Croydon/Farringdon - LONDON HYBRID ROLE - Full time hours Salary: £18.19 per hour (weekly pay) The Role: Office based role during first 4 weeks . based either from Farringdon or Croydon offices or a mix of the two. Hybrid potentially available once operational in post. Managing the dedicated coordinators responsible for providing administrative support to the transactions and the litigation sides of the team and the support coordinators delivering administrative support across the team. Including monitoring work and ensuring service delivery by the co-ordinators and cover in their absence. Dealing with a wide range of supporting tasks of clerical and administrative nature for the Director of Legal Services and the legal services team generally and the external legal service providers. The location. You ll be based at one of our Client's London offices in either Farringdon or Croydon with the option for working in a hybrid way when appropriate and as agreed with your manager. What you ll be doing: • To manage and provide strong and clear guidance to the team of coordinators reporting into the role. Ensuring that the team are motivated, supported and driven to develop and provide excellent customer service second to none in the sector. • To lead the team of co-ordinators providing a variety both front line and back office services to team members making sure that they deliver a responsive high level of service in line with satisfaction targets. • To continually improve the teams internal processes to ensure that the team deliver essential support services to the transactions and litigation sides of the team including: o dealing with all internal and external allocations, monitoring of inboxes, preparation of court bundles. • To make sure that all incoming work is monitored and allocated promptly. To ensure that all systems are promptly and accurately set up and is updated as may be needed from time to time. • To ensure that systems are maintained and up to date information is available to ensure that timely and accurate information is provided to the team. • To provide a responsive point of contact for residents, internal stakeholders, external legal service providers courts counsel and solicitors at all times. • To effectively deal with enquires and complaints and promote high customer service standards. Learning from complaints to help alter working practice as needed. • To contribute to the development and delivery of effective office practices providing a professional service and meeting agreed targets. • To support the Legal Services Director in the collation and preparation of monthly, quarterly and annual management information, including providing performance reports for the team as required. • To administer the Director s internal Team Meetings and external networking group meetings including liaising with guest speaker and other contributors and circulating minutes and action lists. • To be the team lead for working with the case management system including support and improvement. As a People Manager • Manage and support the team, leading by example to ensure excellent services are provided in line with organisational policies • To manage, on a day to day basis, individual team members and be responsible for staff development within the team including training, 1 to 1s, annual appraisals and addressing performance issues in conjunction with the Head of Legal Services (Litigation) and Head of Legal Services (Transactions). Knowledge & Experience • City & Guilds/CILEx Level 3 Diploma for Legal Secretaries • Knowledge and/or experience of Leasehold/shared ownership and home owners property sales and transactions as well as statutory or similar sales is desirable. • An understanding of the legal aspects of leasehold law and regulations is desirable. • Knowledge and/or experience of litigation processes and landlord & tenant legal relationships would be desirable. • Proven experience within a legal or related environment. • Experience of leading teams, as well as service improvement would be desirable. Skills & Abilities • Effective communications skills, both oral and written. • Effective IT skills. • Excellent organisational skills including the ability to manage time & tasks effectively, work well under pressure both individually and in a team to deadlines, delegating appropriately. • Good verbal and numerical reasoning skills including evaluating, judgement and decision making. • Ability to deal with conflicting priorities. • Ability to help prepare reports. • Meticulous attention to detail and quality. • Self-motivated with a flexible approach to work. • A can do , proactive approach to problem solving. Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website. Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.
Salary: Up to £28,000 Job Type: Full Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. The Framework Coordinator is part of the Programme Team within the wider Affordable Development Team at Great places. Why are you here: Your role will support the Development Performance Manager (DPM) to manage the Development Team's procurement frameworks and analyse data to help drive the performance of the development team. You will help the DPM re-procure frameworks You will work collaboratively with the wider team to make best use of performance data to enable the Affordable Development Team to continually improve our service offer. You will deliver excellent customer service to all stakeholders including new customers, Homes England, Local Authorities, internal colleagues, external consultants and contractors. What you'll be doing: You will be supporting the (DPM) with the day to day management of the ICN framework, legal services framework, valuers panel and the Off-Site Homes Alliance framework. You will be taking a leading role in the management of the ICN website and portal. To ensure the website and portal are continually updated and key information is shared with all users. You will be continually developing the website and portal in response to members feedback and requirements. You will be actively promoting the Development Team frameworks through social media and other channels. You will be preparing material and attend events to promote ICN as and when required. You will be working with the DPM and Social Value Specialist to ensure social value outcomes are achieved through the frameworks. You will produce reports on the usage of the frameworks and monitor performance of suppliers in order to improve performance and identify any issues. What you'll need: A Level qualifications or equivalent desirable but not essential. You will have experience of working in procurement and an understanding of frameworks. You will have confidence and experience of working with a wide range of customers and stakeholders. You will have the ability to manage your time effectively and work on a number of tasks at the same time. You will have experience using a variety of IT packages You will have the experience of presenting data in a variety of formats What we need from you: A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement An ability to work in uncertainty To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Flexi time Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year Professional fees ?The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and wellbeing initiatives ?Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing REF-
May 02, 2024
Full time
Salary: Up to £28,000 Job Type: Full Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. The Framework Coordinator is part of the Programme Team within the wider Affordable Development Team at Great places. Why are you here: Your role will support the Development Performance Manager (DPM) to manage the Development Team's procurement frameworks and analyse data to help drive the performance of the development team. You will help the DPM re-procure frameworks You will work collaboratively with the wider team to make best use of performance data to enable the Affordable Development Team to continually improve our service offer. You will deliver excellent customer service to all stakeholders including new customers, Homes England, Local Authorities, internal colleagues, external consultants and contractors. What you'll be doing: You will be supporting the (DPM) with the day to day management of the ICN framework, legal services framework, valuers panel and the Off-Site Homes Alliance framework. You will be taking a leading role in the management of the ICN website and portal. To ensure the website and portal are continually updated and key information is shared with all users. You will be continually developing the website and portal in response to members feedback and requirements. You will be actively promoting the Development Team frameworks through social media and other channels. You will be preparing material and attend events to promote ICN as and when required. You will be working with the DPM and Social Value Specialist to ensure social value outcomes are achieved through the frameworks. You will produce reports on the usage of the frameworks and monitor performance of suppliers in order to improve performance and identify any issues. What you'll need: A Level qualifications or equivalent desirable but not essential. You will have experience of working in procurement and an understanding of frameworks. You will have confidence and experience of working with a wide range of customers and stakeholders. You will have the ability to manage your time effectively and work on a number of tasks at the same time. You will have experience using a variety of IT packages You will have the experience of presenting data in a variety of formats What we need from you: A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement An ability to work in uncertainty To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Flexi time Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year Professional fees ?The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and wellbeing initiatives ?Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing REF-
Job Title: Customer Assistance Coordinator - Home Emergency Location of work: Office/Hybrid - Croydon Salary: £27,013.60 Bonus: £1,545 performance bonus Start date - 07th May As a Home Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is needed most. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the way. From a burst pipe, broken boiler or leaky roof you will be handling both in and outbound calls, ensuring you have all the relevant information to enable you to appoint the necessary contractor to carry out repairs. You will utilise your excellent communications skills to keep customers informed at all times. Sometimes you may have to deliver bad news (not every eventuality is covered!), therefore you will be comfortable with difficult conversations. Hours: This position is based on a 35-hour week and will include working weekends and bank holidays, covering shifts between 7am to 6pm Monday - Sunday. We understand the importance of work-life balance with our employees working a hybrid solution of 60/40 office/home working. Our vision is to be renowned as the caring premium UK Assistance provider. We strive to deliver an exceptional customer experience at all points of assistance. To achieve this - You will: Handle all in and outbound calls in a helpful, polite and professional way Provide proactive solutions to our customers Monitor all aspects of the task to ensure all services are provided at the agreed time and customers are kept fully appraised of the progress To ensure all product and technical knowledge is applied at every opportunity Handle all regulated complaints within the FCA complaint guidelines About you: You will have a good level of general education, including Maths & English GCSE or equivalent A genuine desire to provide a high level of customer service Have the ability to effectively manage multiple cases Able to show empathy and remain calm in a pressurized environment Flexible and able to work a variety of shifts Staff Benefits You will receive excellent training for this role as we are dedicated to 'Achieving Excellence Through Learning.' You are always encouraged to bring your ideas and highlight any areas for improvement in processes. In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We will provide you with competitive annual leave and contribute towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Travel Insurance, Roadside Assistance free after 6 months' probation, Corporate Social Responsibility and an Interest free season ticket loan after probation. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. About Allianz: Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device & digital risks insurance, international health & life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
May 02, 2024
Full time
Job Title: Customer Assistance Coordinator - Home Emergency Location of work: Office/Hybrid - Croydon Salary: £27,013.60 Bonus: £1,545 performance bonus Start date - 07th May As a Home Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is needed most. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the way. From a burst pipe, broken boiler or leaky roof you will be handling both in and outbound calls, ensuring you have all the relevant information to enable you to appoint the necessary contractor to carry out repairs. You will utilise your excellent communications skills to keep customers informed at all times. Sometimes you may have to deliver bad news (not every eventuality is covered!), therefore you will be comfortable with difficult conversations. Hours: This position is based on a 35-hour week and will include working weekends and bank holidays, covering shifts between 7am to 6pm Monday - Sunday. We understand the importance of work-life balance with our employees working a hybrid solution of 60/40 office/home working. Our vision is to be renowned as the caring premium UK Assistance provider. We strive to deliver an exceptional customer experience at all points of assistance. To achieve this - You will: Handle all in and outbound calls in a helpful, polite and professional way Provide proactive solutions to our customers Monitor all aspects of the task to ensure all services are provided at the agreed time and customers are kept fully appraised of the progress To ensure all product and technical knowledge is applied at every opportunity Handle all regulated complaints within the FCA complaint guidelines About you: You will have a good level of general education, including Maths & English GCSE or equivalent A genuine desire to provide a high level of customer service Have the ability to effectively manage multiple cases Able to show empathy and remain calm in a pressurized environment Flexible and able to work a variety of shifts Staff Benefits You will receive excellent training for this role as we are dedicated to 'Achieving Excellence Through Learning.' You are always encouraged to bring your ideas and highlight any areas for improvement in processes. In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We will provide you with competitive annual leave and contribute towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Travel Insurance, Roadside Assistance free after 6 months' probation, Corporate Social Responsibility and an Interest free season ticket loan after probation. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. About Allianz: Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device & digital risks insurance, international health & life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
We are delighted to be working exclusively with a global company based in Banbury. Our client seeks a French speaking Training Coordinator to join their team and to take an active lead in client onboarding and operational delivery to support their clients' needs and expectations. Duties will include: Offering first level support for clients on the company customer portal. Communicating courteously, efficiently with clients/Internal stakeholders, by telephone, email, face2face, platforms including Zoom/MS TEAM Ensuring clients information is accurate and up to-date and communicating changes as applicable to wider audience. Carrying out all administration and checks for Contractual Agreements The ideal Training Coordinator will be a fluent French speaker with at least 2 years' experience in a customer focused or Learning & Development role. You will have first class communication skills, both written and verbal together with the ability to plan and organise your working day with little supervision . Our client offers a favourable salary together with an attractive range of benefits including a bonus scheme and a hybrid working model after a successful probationary period. For more information and to apply, get in touch with our Witney branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search! If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
May 02, 2024
Full time
We are delighted to be working exclusively with a global company based in Banbury. Our client seeks a French speaking Training Coordinator to join their team and to take an active lead in client onboarding and operational delivery to support their clients' needs and expectations. Duties will include: Offering first level support for clients on the company customer portal. Communicating courteously, efficiently with clients/Internal stakeholders, by telephone, email, face2face, platforms including Zoom/MS TEAM Ensuring clients information is accurate and up to-date and communicating changes as applicable to wider audience. Carrying out all administration and checks for Contractual Agreements The ideal Training Coordinator will be a fluent French speaker with at least 2 years' experience in a customer focused or Learning & Development role. You will have first class communication skills, both written and verbal together with the ability to plan and organise your working day with little supervision . Our client offers a favourable salary together with an attractive range of benefits including a bonus scheme and a hybrid working model after a successful probationary period. For more information and to apply, get in touch with our Witney branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search! If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isnt essential especially because well make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UKs leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
May 02, 2024
Full time
ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyones wellbeing, independence and social engagement. ABOUT YOU Youll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isnt essential especially because well make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UKs leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If youd like to use your planning and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
About Talogy We are Talogy. The talent management experts. We craft solutions that screen, select, develop, and engage talent worldwide. By uniting the leading psychologists, data scientists, developers, and HR consultants we bring the power of psychology and technology together so you can make the best data-driven people decisions. With more than 30 million assessments delivered each year in more than 50 languages, we help clients discover organizational brilliance. Life at Talogy We walk our talk, and passion fuels what we do. We are technology nerds and people people, who are energized by innovation and collaboration winning together as a team of 650+ colleagues by uniting the leading talent experts across the globe. Our mission is to help people meet their potential. In striving for this mission, we are daring, go the extra mile, take ownership, and expect a lot from each other. But most of all, we care deeply about our customers, and about each other. At Talogy, we are humble masters , flexible experts , and human scientists . About the Role This role is a fixed-term contract for 12 months. The purpose of the Project Coordinator role is to support projects related to the ongoing research, development and enhancement of Talogy s core global psychometric solutions, taking responsibility for assigned tasks and supporting colleagues within the Research and Development team. The role sits within our R&D Global Content team, who focus on the translation and adaption of our solutions into new languages, implementation of translations into our digital platforms, and enabling our local teams in rolling out these solutions. The person in this role will work within an exciting cross functional team of psychologists and software engineers to achieve strategic globalisation goals. This role is a great opportunity for a proactive, detail oriented, hardworking, problem solver to join a talented team of high performers and immediately make a significant impact. The individual will be joining a team that is based in Guildford but the team member will have the option of working remotely, with the requirement that they would come into the office on some occasions for team meetings (usually monthly); the individual will thus need to possess a reasonable degree of self-reliance. Role Responsibilities Support the R&D Global Content team with administration on large translation projects. Coordinate with a wide range of colleagues in different locations to move translation projects forward. Migrate translated content from our existing digital platforms onto our new modular assessment platform with high attention to detail to avoid any errors. Communicate effectively with team members from many different countries and backgrounds with an open mind, inclusive mindset, and passion for great ideas no matter where they come from. Support with large Globalisation product and solution launches. Knowledge, Skills and Experience Requirements Essential: Excellent organisation and administrative skills. Extremely high attention to detail with the ability to spot mistakes, check their own work, and have an uncompromising eye for quality. Experience of meeting tight and changing deadlines whilst working on several concurrent projects. Ability to use Microsoft Office (Word, Excel & PowerPoint) to a good standard. Strong verbal and written communication skills. Comfortable with technology and learning to use new systems. Ability to collaborate effectively and work well within a team. Desirable: Experience working in an R&D or project management environment. Benefits Talogy offers a variety of competitive workplace benefits, including financial planning support, time off benefits, employee assistance programs, medical cover and participation rewards. We have a vibrant social culture, and we provide opportunities for employees to engage in volunteering and charity activities.
May 02, 2024
Contractor
About Talogy We are Talogy. The talent management experts. We craft solutions that screen, select, develop, and engage talent worldwide. By uniting the leading psychologists, data scientists, developers, and HR consultants we bring the power of psychology and technology together so you can make the best data-driven people decisions. With more than 30 million assessments delivered each year in more than 50 languages, we help clients discover organizational brilliance. Life at Talogy We walk our talk, and passion fuels what we do. We are technology nerds and people people, who are energized by innovation and collaboration winning together as a team of 650+ colleagues by uniting the leading talent experts across the globe. Our mission is to help people meet their potential. In striving for this mission, we are daring, go the extra mile, take ownership, and expect a lot from each other. But most of all, we care deeply about our customers, and about each other. At Talogy, we are humble masters , flexible experts , and human scientists . About the Role This role is a fixed-term contract for 12 months. The purpose of the Project Coordinator role is to support projects related to the ongoing research, development and enhancement of Talogy s core global psychometric solutions, taking responsibility for assigned tasks and supporting colleagues within the Research and Development team. The role sits within our R&D Global Content team, who focus on the translation and adaption of our solutions into new languages, implementation of translations into our digital platforms, and enabling our local teams in rolling out these solutions. The person in this role will work within an exciting cross functional team of psychologists and software engineers to achieve strategic globalisation goals. This role is a great opportunity for a proactive, detail oriented, hardworking, problem solver to join a talented team of high performers and immediately make a significant impact. The individual will be joining a team that is based in Guildford but the team member will have the option of working remotely, with the requirement that they would come into the office on some occasions for team meetings (usually monthly); the individual will thus need to possess a reasonable degree of self-reliance. Role Responsibilities Support the R&D Global Content team with administration on large translation projects. Coordinate with a wide range of colleagues in different locations to move translation projects forward. Migrate translated content from our existing digital platforms onto our new modular assessment platform with high attention to detail to avoid any errors. Communicate effectively with team members from many different countries and backgrounds with an open mind, inclusive mindset, and passion for great ideas no matter where they come from. Support with large Globalisation product and solution launches. Knowledge, Skills and Experience Requirements Essential: Excellent organisation and administrative skills. Extremely high attention to detail with the ability to spot mistakes, check their own work, and have an uncompromising eye for quality. Experience of meeting tight and changing deadlines whilst working on several concurrent projects. Ability to use Microsoft Office (Word, Excel & PowerPoint) to a good standard. Strong verbal and written communication skills. Comfortable with technology and learning to use new systems. Ability to collaborate effectively and work well within a team. Desirable: Experience working in an R&D or project management environment. Benefits Talogy offers a variety of competitive workplace benefits, including financial planning support, time off benefits, employee assistance programs, medical cover and participation rewards. We have a vibrant social culture, and we provide opportunities for employees to engage in volunteering and charity activities.
We are currently seeking a dynamic and highly organized Operations Coordinator / Administrator (DBS) for an exciting part time WFH position within the education sector. This role will be pivotal in ensuring the smooth operation of our clients summer schools, with a particular emphasis on arranging excursions, managing paperwork, and providing support to the Operations Manager and the airport transfers team. 12 per hour, 8 hours in the office on a Tuesday 2 days WFH 6 hours a day Key Responsibilities: Coordinate and organize excursions for students including booking attraction entrances and coaches, ensuring a diverse range of cultural and recreational activities that enhance their overall experience. Support with the administrative tasks related to student registrations, medical forms, and other documentation required for program participation. Provide support to the transfers team to plan for transfer days, chase information, create documentation, and coordinate with the airport transfers team, ensuring efficient transportation for students arriving and departing from the summer schools. Work closely with closed groups manager and host colleges to foster a supportive and inclusive environment that encourages learning and personal development for our students. Qualifications: Previous experience in operations coordination, event planning, or a similar role. Excellent organizational skills with the ability to multitask and prioritize effectively. Strong communication and interpersonal skills, with a customer service-oriented approach. Ability to work collaboratively in a fast-paced environment and adapt to changing priorities. Experience working with international students or in a multicultural environment is a plus. Why Apply: Opportunity to make a meaningful impact on the educational experiences of students from diverse backgrounds. Collaborative and supportive work environment with opportunities for professional growth and development. Chance to work with a dynamic and passionate team dedicated to excellence in education. Contract length: 4 months Pay: 12.00 per hour Expected hours: 20 per week IMPORTANT NOTE: DBS will be required for the role and will be applied for by the client if successful Education: GCSE or equivalent (preferred) Language: English (required) Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlist by the client. You can also send your CV direct to: (url removed)
May 02, 2024
Seasonal
We are currently seeking a dynamic and highly organized Operations Coordinator / Administrator (DBS) for an exciting part time WFH position within the education sector. This role will be pivotal in ensuring the smooth operation of our clients summer schools, with a particular emphasis on arranging excursions, managing paperwork, and providing support to the Operations Manager and the airport transfers team. 12 per hour, 8 hours in the office on a Tuesday 2 days WFH 6 hours a day Key Responsibilities: Coordinate and organize excursions for students including booking attraction entrances and coaches, ensuring a diverse range of cultural and recreational activities that enhance their overall experience. Support with the administrative tasks related to student registrations, medical forms, and other documentation required for program participation. Provide support to the transfers team to plan for transfer days, chase information, create documentation, and coordinate with the airport transfers team, ensuring efficient transportation for students arriving and departing from the summer schools. Work closely with closed groups manager and host colleges to foster a supportive and inclusive environment that encourages learning and personal development for our students. Qualifications: Previous experience in operations coordination, event planning, or a similar role. Excellent organizational skills with the ability to multitask and prioritize effectively. Strong communication and interpersonal skills, with a customer service-oriented approach. Ability to work collaboratively in a fast-paced environment and adapt to changing priorities. Experience working with international students or in a multicultural environment is a plus. Why Apply: Opportunity to make a meaningful impact on the educational experiences of students from diverse backgrounds. Collaborative and supportive work environment with opportunities for professional growth and development. Chance to work with a dynamic and passionate team dedicated to excellence in education. Contract length: 4 months Pay: 12.00 per hour Expected hours: 20 per week IMPORTANT NOTE: DBS will be required for the role and will be applied for by the client if successful Education: GCSE or equivalent (preferred) Language: English (required) Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlist by the client. You can also send your CV direct to: (url removed)
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
May 02, 2024
Full time
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
PRODUCTION OPERATIVE Due to expansion, Cotteswold Dairy are looking for enthusiastic and reliable individuals to join the Production Team. We process locally sourced milk, which is packaged at the Tewkesbury plant and delivered to our local depots who service our doorstep and retail customers nationally Experience of working in food production would be ideal, however candidates who are proactive with the ability to work accurately and with precision in a fast-paced environment will also be considered This is an excellent entry-level role to kick start a career in the Production Department, with plenty of progression opportunities. Production Operative Training As a Training Centre with a dedicated Learning & Development Coordinator, and clear progression pathways, we offer development opportunities within the role to broaden your skillset and the ability to gain recognised qualifications. We strongly encourage progression within the business, and there are many additional skills you can gain in Production to further your development IMPORTANT - This physically active role requires manual handling The Production Operative Role This role is hands-on in rotating roles across the factory. Key duties will include: Operating a variety of machinery to package products, and subsequently moving these units into cold storage ready for distribution Working across the production lines within the factory in line with your current level of training, operating machinery for the processing and filling of milk products Adherence to all site policies regarding food hygiene and health and safety, while maintaining a clean and hygienic work station Due to food hygiene regulations only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong smelling deodorants or perfumes are permitted in the production area Production Operative : Working Hours Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Saturday); 5 shifts over 7 days Early shift only on a Saturday As a guide, production finishes and by 2200 most days - though this cannot be guarenteed due to production variables This is an example only - a degree of flexibility is required; days off are on a rota basis In order to meet the shift times you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough You will be forward thinking, have a positive attitude, and have a keen eye for detail; coupled with the ability to work in a fast-paced environment, be reliably able to commute to work at the shift times indicated, and be flexible to work the full shift pattern Company Benefits We also offer benefits including: Competitive salary with scope to train and advance within the business 22 days' holiday plus bank holidays Additional day of holiday after 3 years' service Refer a friend - receive up to £500 per referral Cycle to work scheme (via Salary Sacrifice) Discounted products, including doorstep delivery where available Group personal pension scheme via Aviva (4% employee, 4.5% employer) Health and wellbeing benefit with Simply Health Regular social calendar of events To be considered for this fantastic opportunity as a Production Operative please click apply now
May 02, 2024
Full time
PRODUCTION OPERATIVE Due to expansion, Cotteswold Dairy are looking for enthusiastic and reliable individuals to join the Production Team. We process locally sourced milk, which is packaged at the Tewkesbury plant and delivered to our local depots who service our doorstep and retail customers nationally Experience of working in food production would be ideal, however candidates who are proactive with the ability to work accurately and with precision in a fast-paced environment will also be considered This is an excellent entry-level role to kick start a career in the Production Department, with plenty of progression opportunities. Production Operative Training As a Training Centre with a dedicated Learning & Development Coordinator, and clear progression pathways, we offer development opportunities within the role to broaden your skillset and the ability to gain recognised qualifications. We strongly encourage progression within the business, and there are many additional skills you can gain in Production to further your development IMPORTANT - This physically active role requires manual handling The Production Operative Role This role is hands-on in rotating roles across the factory. Key duties will include: Operating a variety of machinery to package products, and subsequently moving these units into cold storage ready for distribution Working across the production lines within the factory in line with your current level of training, operating machinery for the processing and filling of milk products Adherence to all site policies regarding food hygiene and health and safety, while maintaining a clean and hygienic work station Due to food hygiene regulations only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong smelling deodorants or perfumes are permitted in the production area Production Operative : Working Hours Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Saturday); 5 shifts over 7 days Early shift only on a Saturday As a guide, production finishes and by 2200 most days - though this cannot be guarenteed due to production variables This is an example only - a degree of flexibility is required; days off are on a rota basis In order to meet the shift times you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough You will be forward thinking, have a positive attitude, and have a keen eye for detail; coupled with the ability to work in a fast-paced environment, be reliably able to commute to work at the shift times indicated, and be flexible to work the full shift pattern Company Benefits We also offer benefits including: Competitive salary with scope to train and advance within the business 22 days' holiday plus bank holidays Additional day of holiday after 3 years' service Refer a friend - receive up to £500 per referral Cycle to work scheme (via Salary Sacrifice) Discounted products, including doorstep delivery where available Group personal pension scheme via Aviva (4% employee, 4.5% employer) Health and wellbeing benefit with Simply Health Regular social calendar of events To be considered for this fantastic opportunity as a Production Operative please click apply now
Job Title: Training Officer Salary : Up to £29,400 per annum based upon experience and qualifications Hours: Mon - Friday 37.5 hours per week (flexible according to needs of the service) Location: Stockport SK2 Temp to permanent - Based on your performance and attendance throughout the 12 week probationary period. Essentials: Experience of working in Health and Social Care services at a senior level; A minimum level training/teaching qualification (AET; CET; PTLLS etc.) or experience of preparing and presenting training relating to social care/health care. Main Duties: In conjunction with the training team and key managers, to develop and participate in training and employee development programmes relating to service provision. To develop and deliver staff training sessions and development opportunities in accordance with national occupational standards (Skills for Care/Skills for Health, NICE guidelines and CQC outcomes). Training and Development: To develop and implement training programmes relating to health and social care in accordance with national occupational standards, NICE guidelines, CQC inspection requirements, Skills for Health/Skills for Care requirements and up to level 7 academic criteria. To facilitate training sessions in a variety of modes/formats including webinars, face to face, facilitated E-learning and E-learning modules. To support the Training Manager and the Regional Training Coordinators in preparing and implementing national and regional training calendars. Where needed, to agree, in negotiation with the learner and other relevant personnel, an appropriate plan to meet the individual's learning needs. To provide advice and practical assistance where appropriate to learners, managers and other key staff and to support those learners with additional learning and support needs. To record, review, develop and implement changes to training on a regular basis. To enable and encourage reflective practice through our teaching model. To support peers with audits and quality assurance initiatives. Holidays: 25 days plus 8 statutory days pro rata. Disclosure Checks: All appointments will be subject to DBS enhanced disclosure and ISA checks. Discretionary Benefits: My client offers discretionary benefits in addition to statutory benefits. These include: Paid paternity leave Enhanced maternity leave Compassionate leave Carer's leave up to 5 days per annum The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 02, 2024
Job Title: Training Officer Salary : Up to £29,400 per annum based upon experience and qualifications Hours: Mon - Friday 37.5 hours per week (flexible according to needs of the service) Location: Stockport SK2 Temp to permanent - Based on your performance and attendance throughout the 12 week probationary period. Essentials: Experience of working in Health and Social Care services at a senior level; A minimum level training/teaching qualification (AET; CET; PTLLS etc.) or experience of preparing and presenting training relating to social care/health care. Main Duties: In conjunction with the training team and key managers, to develop and participate in training and employee development programmes relating to service provision. To develop and deliver staff training sessions and development opportunities in accordance with national occupational standards (Skills for Care/Skills for Health, NICE guidelines and CQC outcomes). Training and Development: To develop and implement training programmes relating to health and social care in accordance with national occupational standards, NICE guidelines, CQC inspection requirements, Skills for Health/Skills for Care requirements and up to level 7 academic criteria. To facilitate training sessions in a variety of modes/formats including webinars, face to face, facilitated E-learning and E-learning modules. To support the Training Manager and the Regional Training Coordinators in preparing and implementing national and regional training calendars. Where needed, to agree, in negotiation with the learner and other relevant personnel, an appropriate plan to meet the individual's learning needs. To provide advice and practical assistance where appropriate to learners, managers and other key staff and to support those learners with additional learning and support needs. To record, review, develop and implement changes to training on a regular basis. To enable and encourage reflective practice through our teaching model. To support peers with audits and quality assurance initiatives. Holidays: 25 days plus 8 statutory days pro rata. Disclosure Checks: All appointments will be subject to DBS enhanced disclosure and ISA checks. Discretionary Benefits: My client offers discretionary benefits in addition to statutory benefits. These include: Paid paternity leave Enhanced maternity leave Compassionate leave Carer's leave up to 5 days per annum The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.