Job Description OTE- £35,000 - Uncapped Commission - Career ProgressionAt William H Brown , part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Gorleston. A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brow n Estate Agents?are part of?Sequence Home, one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04473
Apr 30, 2024
Full time
Job Description OTE- £35,000 - Uncapped Commission - Career ProgressionAt William H Brown , part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Gorleston. A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brow n Estate Agents?are part of?Sequence Home, one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04473
Blinds and Curtains Installer - £50,000+ earnings p/a Flexible Hours to suit you - Full and Part-Time APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Trainers, experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunitely to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available. If you would like to learn more about becoming a Blinds and Curtains Installer please complete the application form online and we will give you a call to book onto a discovery session.
Apr 30, 2024
Full time
Blinds and Curtains Installer - £50,000+ earnings p/a Flexible Hours to suit you - Full and Part-Time APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Trainers, experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunitely to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available. If you would like to learn more about becoming a Blinds and Curtains Installer please complete the application form online and we will give you a call to book onto a discovery session.
Company Description Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there's always an exciting new opportunity to support UK businesses on the horizon. Job Description This role sits with one of Daisy Communications brands - XLN for Small Business Salary: £23,000 Plus realistic OTC of £300 up to £1000 per month for our top salespeople! Location: Sheffield Working Hours: Monday to Friday 9:00 - 17:30 (37.5 hours) Key responsibilities: Call potential customers and win new business. Build relationships with small business owners. Learn about our products and upsell them to customers. Qualifications Ambition! Willingness to learn sales techniques. Confidence and outstanding communication skills to instantly build a rapport with a wide variety of people. Enthusiasm to overcome challenges and be a brand representative. The right attitude to enjoy the test of closing a sale and working to targets. A strong work ethic and lots of resilience. Additional Information Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable. Our ethos is simple: the more you put in the more you get out. We have been voted by Best Companies as the UK's no.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023. Here are some of the benefits that we offer 25 days holidays, plus bank holidays, and the option to purchase more! Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married Auto enrolment following probation into a salary pension scheme Access to exclusive offers on a range of Daisy products
Apr 30, 2024
Full time
Company Description Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there's always an exciting new opportunity to support UK businesses on the horizon. Job Description This role sits with one of Daisy Communications brands - XLN for Small Business Salary: £23,000 Plus realistic OTC of £300 up to £1000 per month for our top salespeople! Location: Sheffield Working Hours: Monday to Friday 9:00 - 17:30 (37.5 hours) Key responsibilities: Call potential customers and win new business. Build relationships with small business owners. Learn about our products and upsell them to customers. Qualifications Ambition! Willingness to learn sales techniques. Confidence and outstanding communication skills to instantly build a rapport with a wide variety of people. Enthusiasm to overcome challenges and be a brand representative. The right attitude to enjoy the test of closing a sale and working to targets. A strong work ethic and lots of resilience. Additional Information Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable. Our ethos is simple: the more you put in the more you get out. We have been voted by Best Companies as the UK's no.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023. Here are some of the benefits that we offer 25 days holidays, plus bank holidays, and the option to purchase more! Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married Auto enrolment following probation into a salary pension scheme Access to exclusive offers on a range of Daisy products
Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid 25,000 Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? This leading global client offers a chance to advance your career with a competitive salary of 25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service! Your role will involve; Managing customer orders and working closely with logistics Handling phone calls and emails internally and externally Maintaining relationships with carriers and customers Solving issues quickly and efficiently What do you need? Strong multitasking skills Proficiency in computer software are essential Excellent written and verbal communication skills Adaptability, dependability and problem-solving abilities Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Apr 30, 2024
Contractor
Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid 25,000 Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? This leading global client offers a chance to advance your career with a competitive salary of 25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service! Your role will involve; Managing customer orders and working closely with logistics Handling phone calls and emails internally and externally Maintaining relationships with carriers and customers Solving issues quickly and efficiently What do you need? Strong multitasking skills Proficiency in computer software are essential Excellent written and verbal communication skills Adaptability, dependability and problem-solving abilities Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Company Description Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there's always an exciting new opportunity to support UK businesses on the horizon. Job Description This role sits with one of Daisy Communications brands - XLN for Small Business Salary: £23,000 Plus realistic OTC of £300 up to £1000 per month for our top salespeople! Location: Sheffield Working Hours: Monday to Friday 9:00 - 17:30 (37.5 hours) Key responsibilities: Call potential customers and win new business. Build relationships with small business owners. Learn about our products and upsell them to customers. Qualifications Ambition! Willingness to learn sales techniques. Confidence and outstanding communication skills to instantly build a rapport with a wide variety of people. Enthusiasm to overcome challenges and be a brand representative. The right attitude to enjoy the test of closing a sale and working to targets. A strong work ethic and lots of resilience. Additional Information What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer 25 days holidays, plus bank holidays, and the option to purchase more! Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married Auto enrolment following probation into a salary pension scheme Access to exclusive offers on a range of Daisy products
Apr 30, 2024
Full time
Company Description Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there's always an exciting new opportunity to support UK businesses on the horizon. Job Description This role sits with one of Daisy Communications brands - XLN for Small Business Salary: £23,000 Plus realistic OTC of £300 up to £1000 per month for our top salespeople! Location: Sheffield Working Hours: Monday to Friday 9:00 - 17:30 (37.5 hours) Key responsibilities: Call potential customers and win new business. Build relationships with small business owners. Learn about our products and upsell them to customers. Qualifications Ambition! Willingness to learn sales techniques. Confidence and outstanding communication skills to instantly build a rapport with a wide variety of people. Enthusiasm to overcome challenges and be a brand representative. The right attitude to enjoy the test of closing a sale and working to targets. A strong work ethic and lots of resilience. Additional Information What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer 25 days holidays, plus bank holidays, and the option to purchase more! Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married Auto enrolment following probation into a salary pension scheme Access to exclusive offers on a range of Daisy products
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
Apr 30, 2024
Full time
About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. The role reports into the HR Administration Team Leader working alongside two other Assistants in the firm's HR Administration Centre. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated client groups. You will also be required to cover client groups that you are not dedicated to in times of others' absence or due to workloads. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and manipulate people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Travel to the different regional offices as required Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and manipulating numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
Monday 9.00am - 5.30pm (37.5 hours per week) 26,555 p/a Permanent Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will provide the highest level of customer care, service and resolution, supporting high profile cases and escalations to the leadership team. Main responsibilities: To own and manage customer issues and complaints, ensuring customers are kept informed at all times Resolve all issues in a timely and efficient manner whilst maintaining financial loss for the business Accurately record complaints received, handled and resolution in line with compliance and business guidelines Build relationships with stakeholders and be a point of contact for all colleagues across the business Take ownership of your personal development Skill & experience: High attention to detail Decision making skills with the ability to find the root cause Perform well under pressure Ability to convers at all levels Excellence in complaint handling, resolution and compliance Professional letter writing skills desirable Good working knowledge of Microsoft Word, Excel Ability to adapt to change Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Apr 30, 2024
Contractor
Monday 9.00am - 5.30pm (37.5 hours per week) 26,555 p/a Permanent Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will provide the highest level of customer care, service and resolution, supporting high profile cases and escalations to the leadership team. Main responsibilities: To own and manage customer issues and complaints, ensuring customers are kept informed at all times Resolve all issues in a timely and efficient manner whilst maintaining financial loss for the business Accurately record complaints received, handled and resolution in line with compliance and business guidelines Build relationships with stakeholders and be a point of contact for all colleagues across the business Take ownership of your personal development Skill & experience: High attention to detail Decision making skills with the ability to find the root cause Perform well under pressure Ability to convers at all levels Excellence in complaint handling, resolution and compliance Professional letter writing skills desirable Good working knowledge of Microsoft Word, Excel Ability to adapt to change Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Overview Are you seeking a role where you can utilise your customer service and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to announce a hybrid working opportunity for a dynamic individual to join our team! Responsibilities As a member of our team, you will: Collaborate with customers to identify tailored solutions, aligning with Aviva's values and principles, during the vehicle valuation process following the total loss of their vehicle. Exercise discernment and employ multiple tools to determine the fair and consistent value of the vehicle to enable customer satisfaction. Foster relationships with both external suppliers and internal stakeholders, contributing to a collaborative and customer-centric environment. Promote customer satisfaction through attentive and compassionate service. You will become a valued member of an established motivating team who aspire to grow their strengths by working collaboratively, maximising their skill set with an excellent team morale. Qualifications Desirable qualifications and experience: Exceptional interpersonal and customer service skills. Proficiency in negotiation, questioning, and decision-making. Strong planning and analytical capabilities. Effective communication and confidence in managing challenging situations. Active listening and adaptability. Organisational and case management. Numeracy and literacy skills. Who are Solus and what can they do for you? Solus is a leading body repair group in the UK wholly owned by Aviva, boasting a team of over 1000 experts across 27 locations and a track record of repairing over 700,000 vehicles in the past 15 years. We offer: Group income protection with access to 24/7 GP and medical advice. Competitive employer-matched pension contributions. Discounts on Aviva products and services. Various savings and benefits schemes. Discounts and schemes for electric vehicle purchases. Main manufacturer approvals including Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Award-winning services in customer service, apprenticeships, and IT systems. Collaboration with Thatcham for top-tier products and training. Flexible locations, hours, and working patterns. Inclusive recruitment practices for disabled applicants. Commitment to diversity and inclusivity. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Apr 30, 2024
Full time
Overview Are you seeking a role where you can utilise your customer service and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to announce a hybrid working opportunity for a dynamic individual to join our team! Responsibilities As a member of our team, you will: Collaborate with customers to identify tailored solutions, aligning with Aviva's values and principles, during the vehicle valuation process following the total loss of their vehicle. Exercise discernment and employ multiple tools to determine the fair and consistent value of the vehicle to enable customer satisfaction. Foster relationships with both external suppliers and internal stakeholders, contributing to a collaborative and customer-centric environment. Promote customer satisfaction through attentive and compassionate service. You will become a valued member of an established motivating team who aspire to grow their strengths by working collaboratively, maximising their skill set with an excellent team morale. Qualifications Desirable qualifications and experience: Exceptional interpersonal and customer service skills. Proficiency in negotiation, questioning, and decision-making. Strong planning and analytical capabilities. Effective communication and confidence in managing challenging situations. Active listening and adaptability. Organisational and case management. Numeracy and literacy skills. Who are Solus and what can they do for you? Solus is a leading body repair group in the UK wholly owned by Aviva, boasting a team of over 1000 experts across 27 locations and a track record of repairing over 700,000 vehicles in the past 15 years. We offer: Group income protection with access to 24/7 GP and medical advice. Competitive employer-matched pension contributions. Discounts on Aviva products and services. Various savings and benefits schemes. Discounts and schemes for electric vehicle purchases. Main manufacturer approvals including Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Award-winning services in customer service, apprenticeships, and IT systems. Collaboration with Thatcham for top-tier products and training. Flexible locations, hours, and working patterns. Inclusive recruitment practices for disabled applicants. Commitment to diversity and inclusivity. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
The Big Yellow Self Storage Company
High Wycombe, Buckinghamshire
Role: Full Time Sales Advisor / Location: High Wycombe / Salary: £24,141 (OTE £26,555) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Apr 30, 2024
Full time
Role: Full Time Sales Advisor / Location: High Wycombe / Salary: £24,141 (OTE £26,555) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
About Us Leighton: 30 years and counting. Experienced and agile. Trusted by some of the world's biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. Our Values The Leighton culture defines how we do business and how we interact with our colleagues and customers. It makes us unique and provides us with a competitive advantage We act with honesty and truth, always! We collaborate to bring our purpose to life in a caring and supportive way We nurture our amazing people to be the best version of themselves Passionate about what we do, proud of what we achieve Our curiosity inspires the amazing The Role Leighton has enjoyed a sustained period of growth, by providing consultancy services across the Software Development Lifecycle to a handful of enterprise customers. We are now ready to explore bringing more innovative technology services and new customers into Leighton to support the next stage of our growth. What we need now is an experienced Head of Business Development who can accelerate our growth through new customer acquisition. Our new Head of Business development will have significant enterprise business development experience in consulting or technology professional services and a track record of winning million-pound plus new business deals. We're looking for a Head of Business Development who is credible at C Suite level, aware of the challenges facing CIO's, CTO's and their wider software engineering practices and able to work collaboratively to deliver success. Responsibilities Take ownership of all new customer opportunities, with more of a focus on larger enterprises that match our Ideal Customer Profile. You'll be responsible for initial contact through to close. Identifying and engaging key prospective customers and partners (initially from your existing network of CIO/CTO/CDO). Build great relationships, really getting to know and understand CIO/CTO/CDO's and help them solve their key problems and challenges. You'll be challenging their thinking and approach to software engineering to help them accelerate their digital transformation journey. Understand the technology, consulting, and professional services landscape, bringing a wider business and technology perspective to your contacts, helping them to understand where challenges lie and unlock opportunities. Collaborate to win new customers, taking the lead on opportunities from inception to close. You'll need to navigate complex customer environments and lead internal teams to close opportunities effectively. You'll be accountable for an annual new business target, which you'll be challenged to deliver by understanding a customer's complex challenges and mapping them to our service proposition. Serve as an ambassador for Leighton and participate in industry events to represent Leighton and our capabilities to the market. Be the trusted advisor to customer prospects in offering solutions using effective sales strategies by demonstrating an understanding of their goals, urgencies, and customer experience challenges. Knowledge Skills & Abilities Enterprise Business Development Experience - Proven track record in enterprise business development, particularly in consulting or technology professional services. Industry Knowledge - Familiarity with the Software Development Lifecycle and/or consulting services. Leadership and Team Management - Previous experience in growing and leading a successful business development team and the ability to develop and grow a direct team effectively. Customer Relationship Management - Strong relationship-building skills with the ability to understand and address key problems and challenges faced by customers and experience in challenging the thinking and approach of clients to accelerate their digital transformation journey. Sales and Negotiation Skills - e xpertise in taking ownership of new customer opportunities from initial contact through to close and a proven ability to navigate complex customer environments and lead internal teams to successfully close opportunities. Target Orientation - Accountability for achieving annual new business targets Communication - Excellent communication skills Market Awareness - Ability to adapt strategies based on evolving market conditions. Behaviours An open and genuine communicator Able to take responsibility for your actions Always learning and wanting to improve Takes responsibility for own development Love what you do Value and support your team Embrace who you are Open minded and willing to explore new ideas What We Offer We value our team and to attract exceptional people, we offer an excellent package! In 2023 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture. As a Leighton employee you can look forward to: A competitive salary this will be dependent on experience. A contributory pension scheme 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday A flexible approach to working hours Continuous personal development, career path and training And more
Apr 30, 2024
Full time
About Us Leighton: 30 years and counting. Experienced and agile. Trusted by some of the world's biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. Our Values The Leighton culture defines how we do business and how we interact with our colleagues and customers. It makes us unique and provides us with a competitive advantage We act with honesty and truth, always! We collaborate to bring our purpose to life in a caring and supportive way We nurture our amazing people to be the best version of themselves Passionate about what we do, proud of what we achieve Our curiosity inspires the amazing The Role Leighton has enjoyed a sustained period of growth, by providing consultancy services across the Software Development Lifecycle to a handful of enterprise customers. We are now ready to explore bringing more innovative technology services and new customers into Leighton to support the next stage of our growth. What we need now is an experienced Head of Business Development who can accelerate our growth through new customer acquisition. Our new Head of Business development will have significant enterprise business development experience in consulting or technology professional services and a track record of winning million-pound plus new business deals. We're looking for a Head of Business Development who is credible at C Suite level, aware of the challenges facing CIO's, CTO's and their wider software engineering practices and able to work collaboratively to deliver success. Responsibilities Take ownership of all new customer opportunities, with more of a focus on larger enterprises that match our Ideal Customer Profile. You'll be responsible for initial contact through to close. Identifying and engaging key prospective customers and partners (initially from your existing network of CIO/CTO/CDO). Build great relationships, really getting to know and understand CIO/CTO/CDO's and help them solve their key problems and challenges. You'll be challenging their thinking and approach to software engineering to help them accelerate their digital transformation journey. Understand the technology, consulting, and professional services landscape, bringing a wider business and technology perspective to your contacts, helping them to understand where challenges lie and unlock opportunities. Collaborate to win new customers, taking the lead on opportunities from inception to close. You'll need to navigate complex customer environments and lead internal teams to close opportunities effectively. You'll be accountable for an annual new business target, which you'll be challenged to deliver by understanding a customer's complex challenges and mapping them to our service proposition. Serve as an ambassador for Leighton and participate in industry events to represent Leighton and our capabilities to the market. Be the trusted advisor to customer prospects in offering solutions using effective sales strategies by demonstrating an understanding of their goals, urgencies, and customer experience challenges. Knowledge Skills & Abilities Enterprise Business Development Experience - Proven track record in enterprise business development, particularly in consulting or technology professional services. Industry Knowledge - Familiarity with the Software Development Lifecycle and/or consulting services. Leadership and Team Management - Previous experience in growing and leading a successful business development team and the ability to develop and grow a direct team effectively. Customer Relationship Management - Strong relationship-building skills with the ability to understand and address key problems and challenges faced by customers and experience in challenging the thinking and approach of clients to accelerate their digital transformation journey. Sales and Negotiation Skills - e xpertise in taking ownership of new customer opportunities from initial contact through to close and a proven ability to navigate complex customer environments and lead internal teams to successfully close opportunities. Target Orientation - Accountability for achieving annual new business targets Communication - Excellent communication skills Market Awareness - Ability to adapt strategies based on evolving market conditions. Behaviours An open and genuine communicator Able to take responsibility for your actions Always learning and wanting to improve Takes responsibility for own development Love what you do Value and support your team Embrace who you are Open minded and willing to explore new ideas What We Offer We value our team and to attract exceptional people, we offer an excellent package! In 2023 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture. As a Leighton employee you can look forward to: A competitive salary this will be dependent on experience. A contributory pension scheme 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday A flexible approach to working hours Continuous personal development, career path and training And more
We're proud of the outstanding customer service we provide, so when our members are going through a challenging time, our ability to care and support them is even more important. We're now looking for a friendly, confident, supportive person who is passionate about providing excellent service, to join our Mortgage Collections specialist team.We provide help and guidance to our customers who are facing difficulties with their mortgage payments. We operate in the most challenging times and taking responsibility by finding resolutions for our customers and dealing with more sensitive situations will be key. How we deal with our customers is incredibly important, it can be complex to deal with but extremely rewarding at the same time.This is a telephone based role working with customers who are in or facing financial challenges. Agreeing affordable payment plans, regularly reviewing existing payment agreements as well as keeping up to date with policies and procedures will be important.Building relationships, understanding services that will suit their individual needs whilst giving clear, accurate information in a friendly, professional and efficient way will be key. The role also involves dealing with professional third parties like solicitors, estate agents and debt counsellors.For this role you'll need recent high level customer service experience to be successful, ideally from a collections environment but this isn't essential as our training will support your knowledge. Being a strong, empathetic communicator with the confidence to hold conversations that are tailored to our customers' individual circumstances with be important.You'll have experience of handling challenging conversations, dealing with more sensitive, complex customer enquiries and will be able to manage your own workload and diary. We do on-site training (up to 6 months to make sure you get the best start and support) then this role reverts to hybrid working role with at least two days a week in our new office Coventry House in Binley and the rest at home. Working Hours: Monday to Friday 9 - 5 and the availability to work one out of four Saturdays 9am - 12pm. As a mutual, we've always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.We're serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you'll make us stronger.You can build so much more than a career. Come and make a difference in our Society, that's been voted a 'Great Place to Work' by our teams. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Apr 30, 2024
Full time
We're proud of the outstanding customer service we provide, so when our members are going through a challenging time, our ability to care and support them is even more important. We're now looking for a friendly, confident, supportive person who is passionate about providing excellent service, to join our Mortgage Collections specialist team.We provide help and guidance to our customers who are facing difficulties with their mortgage payments. We operate in the most challenging times and taking responsibility by finding resolutions for our customers and dealing with more sensitive situations will be key. How we deal with our customers is incredibly important, it can be complex to deal with but extremely rewarding at the same time.This is a telephone based role working with customers who are in or facing financial challenges. Agreeing affordable payment plans, regularly reviewing existing payment agreements as well as keeping up to date with policies and procedures will be important.Building relationships, understanding services that will suit their individual needs whilst giving clear, accurate information in a friendly, professional and efficient way will be key. The role also involves dealing with professional third parties like solicitors, estate agents and debt counsellors.For this role you'll need recent high level customer service experience to be successful, ideally from a collections environment but this isn't essential as our training will support your knowledge. Being a strong, empathetic communicator with the confidence to hold conversations that are tailored to our customers' individual circumstances with be important.You'll have experience of handling challenging conversations, dealing with more sensitive, complex customer enquiries and will be able to manage your own workload and diary. We do on-site training (up to 6 months to make sure you get the best start and support) then this role reverts to hybrid working role with at least two days a week in our new office Coventry House in Binley and the rest at home. Working Hours: Monday to Friday 9 - 5 and the availability to work one out of four Saturdays 9am - 12pm. As a mutual, we've always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.We're serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you'll make us stronger.You can build so much more than a career. Come and make a difference in our Society, that's been voted a 'Great Place to Work' by our teams. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Company Description SGS provide the worlds most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards click apply for full job details
Apr 30, 2024
Full time
Company Description SGS provide the worlds most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards click apply for full job details
Highly motivated Payroll Administrator Apprentice required to join the Payroll team of a market-leading professional services recruitment firm. Sellick Partnership is a well-established leading professional services recruitment specialist operating across seven offices nationwide. Our core business values are Passionate, Respected and Engaging, and these have a significant impact on the way we work both internally and externally. "Shining a light on the future of our people" is our vision. Our head office in Manchester currently have a fantastic opportunity for a Payroll Administrator Apprentice within our contractor payroll team, working on a full time basis in order to pay 1400+ workers each week. Reporting to our Head of Finance, you will take on a variety of responsibilities whilst working alongside a strong team who will provide superb on the job training on our internal payroll system. This is an excellent opportunity for someone who is looking for a role working in a fast paced, constantly evolving sector. Key responsibilities of the Payroll Administrator Apprentice This role presents a fantastic opportunity for anyone looking to begin a career in payroll. The successful candidate will be joining a great team who provide exceptional accounts and payroll support to our growing specialist professional services recruitment business. The key responsibilities will include: Importing timesheet and spreadsheet data into the payroll system Entering timesheets onto our internal payroll system Processing contractor invoices, holiday pay and candidate advance payments Processing accurate and timely payroll on a weekly basis Dealing with contractor payroll queries and working closely with our recruitment consultants to deliver a high standard of customer service Setting up new starters and ensuring their right to work compliance Submitting contractor payment and compliance reports to the company Due to the nature of this role, the successful Payroll Administrator Apprentice will have an intermediate level in Microsoft Excel as a minimum and an excellent phone manner. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach full potential Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 length of service additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes Medicash company health plan including Extras (e.g. gym, holiday and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Access to a confidential financial advisor for all employees Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments If you are interested in this Payroll Administrator Apprentice role, please contact Internal Talent Coordinator Ella Mason at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 30, 2024
Full time
Highly motivated Payroll Administrator Apprentice required to join the Payroll team of a market-leading professional services recruitment firm. Sellick Partnership is a well-established leading professional services recruitment specialist operating across seven offices nationwide. Our core business values are Passionate, Respected and Engaging, and these have a significant impact on the way we work both internally and externally. "Shining a light on the future of our people" is our vision. Our head office in Manchester currently have a fantastic opportunity for a Payroll Administrator Apprentice within our contractor payroll team, working on a full time basis in order to pay 1400+ workers each week. Reporting to our Head of Finance, you will take on a variety of responsibilities whilst working alongside a strong team who will provide superb on the job training on our internal payroll system. This is an excellent opportunity for someone who is looking for a role working in a fast paced, constantly evolving sector. Key responsibilities of the Payroll Administrator Apprentice This role presents a fantastic opportunity for anyone looking to begin a career in payroll. The successful candidate will be joining a great team who provide exceptional accounts and payroll support to our growing specialist professional services recruitment business. The key responsibilities will include: Importing timesheet and spreadsheet data into the payroll system Entering timesheets onto our internal payroll system Processing contractor invoices, holiday pay and candidate advance payments Processing accurate and timely payroll on a weekly basis Dealing with contractor payroll queries and working closely with our recruitment consultants to deliver a high standard of customer service Setting up new starters and ensuring their right to work compliance Submitting contractor payment and compliance reports to the company Due to the nature of this role, the successful Payroll Administrator Apprentice will have an intermediate level in Microsoft Excel as a minimum and an excellent phone manner. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach full potential Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 length of service additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes Medicash company health plan including Extras (e.g. gym, holiday and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Access to a confidential financial advisor for all employees Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments If you are interested in this Payroll Administrator Apprentice role, please contact Internal Talent Coordinator Ella Mason at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Customer Service Admin Advisors 9 month temporary roles 14.02 FULL TIME - 37.5 hpw We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024. The role: Managing Customer billing workflow Dealing with inbound calls with some outbound calls Speaking with customers to book appointments for smart meters Answering customer emails Admin duties - sending out confirmations Updating databases and general admin tasks Providing excellent customer service at all times The ideal candidate: Will have telephone customer service experience Will be organised and accurate with good admin skills Previous experience in call centre environments Superb customer services & communication skills Good IT skills (especially Excel) Personable and engaging Problem Solving Skills "Treating Customers Fairly" Will have the desire to offer excellent customer service at all times No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential APPLY NOW OR CALL LYNSEY FOR MORE INFO Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 30, 2024
Contractor
Customer Service Admin Advisors 9 month temporary roles 14.02 FULL TIME - 37.5 hpw We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024. The role: Managing Customer billing workflow Dealing with inbound calls with some outbound calls Speaking with customers to book appointments for smart meters Answering customer emails Admin duties - sending out confirmations Updating databases and general admin tasks Providing excellent customer service at all times The ideal candidate: Will have telephone customer service experience Will be organised and accurate with good admin skills Previous experience in call centre environments Superb customer services & communication skills Good IT skills (especially Excel) Personable and engaging Problem Solving Skills "Treating Customers Fairly" Will have the desire to offer excellent customer service at all times No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential APPLY NOW OR CALL LYNSEY FOR MORE INFO Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this.- You have excellent communication skills.- You are motivated and have a positive outlook.- You have an understanding of Microsoft Packages. What you'll be busy doing: - Answering and responding to Partners via telephone or email.- Resolving customer complaints in a calm polite manner.- Completing routine administrative duties.- Liaising with multiple departments to process orders, applications, and requests.- Monitoring and reporting on business impacting issues relating to key accounts.- Liaising with internal and external auditors and dealing with irregularities as they arise.- Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 30, 2024
Full time
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this.- You have excellent communication skills.- You are motivated and have a positive outlook.- You have an understanding of Microsoft Packages. What you'll be busy doing: - Answering and responding to Partners via telephone or email.- Resolving customer complaints in a calm polite manner.- Completing routine administrative duties.- Liaising with multiple departments to process orders, applications, and requests.- Monitoring and reporting on business impacting issues relating to key accounts.- Liaising with internal and external auditors and dealing with irregularities as they arise.- Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Job Description At Connells , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Kettering .OTE- £25,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS02867
Apr 30, 2024
Full time
Job Description At Connells , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Kettering .OTE- £25,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS02867
We are currently seeking a Customer Service Advisor for a temporary position. Our client is looking for a professional, customer-oriented individual to be the first point of contact for their consumers. This is a fantastic opportunity to join a dynamic team and make a positive impact on the organisation. Role: Customer Service Advisor Contract Type: Temporary Start Date: 23rd May 2024 End Date: 31st May 2024 More dates for September cover Hourly rate: 12.50 Working Pattern: Full Time Key Responsibilities: Provide professional and timely responses to consumer inquiries via email, telephone, letter, and social media. Demonstrate excellent communication skills, understanding the reason for contact and responding appropriately to leave the consumer feeling valued. Show a strong sense of urgency and escalate issues when necessary. Display empathy towards consumers and use every contact as an opportunity to enhance the relationship. Analyse and categorise consumer comments to provide valuable insights for the Food and Technical teams. Demonstrate excellent verbal and written skills, with good attention to detail. Qualifications and Skills: Strong communication skills, both written and verbal. Ability to exercise sound judgement and raise awareness or urgency in appropriate situation Excellent attention to detail in verbal and written communication. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, then this is the role for you! Join our client's team and contribute to their goal of continuously improving their business based on consumer feedback. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2024
Seasonal
We are currently seeking a Customer Service Advisor for a temporary position. Our client is looking for a professional, customer-oriented individual to be the first point of contact for their consumers. This is a fantastic opportunity to join a dynamic team and make a positive impact on the organisation. Role: Customer Service Advisor Contract Type: Temporary Start Date: 23rd May 2024 End Date: 31st May 2024 More dates for September cover Hourly rate: 12.50 Working Pattern: Full Time Key Responsibilities: Provide professional and timely responses to consumer inquiries via email, telephone, letter, and social media. Demonstrate excellent communication skills, understanding the reason for contact and responding appropriately to leave the consumer feeling valued. Show a strong sense of urgency and escalate issues when necessary. Display empathy towards consumers and use every contact as an opportunity to enhance the relationship. Analyse and categorise consumer comments to provide valuable insights for the Food and Technical teams. Demonstrate excellent verbal and written skills, with good attention to detail. Qualifications and Skills: Strong communication skills, both written and verbal. Ability to exercise sound judgement and raise awareness or urgency in appropriate situation Excellent attention to detail in verbal and written communication. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, then this is the role for you! Join our client's team and contribute to their goal of continuously improving their business based on consumer feedback. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ernest Gordon Recruitment Limited
Accrington, Lancashire
Sales Administrator (Eco Grant Support) 23,400 (OTE 30,000) + Monthly Commission + Sales Training + Eco Industry Training + Progression to Team Lead + 29 Days Holiday + Casual Dress + Work Socials Accrington Do you come from an administrative background, with experience dealing with detailed paperwork, looking for a versatile role where you will support customers through the process of claiming energy grants, nurturing warm leads and earning fantastic commission in reward? Are you looking to join a friendly, close-knit office team where you'll make a direct positive impact to both the environment and homeowners, as an integral part in the formation and expansion of a sales team, within a company that has ambitious growth plans and will fully support your progression and development? The company provides retrofit advice and services to residential and commercial clients, ensuring that properties are compliant with the government's net-zero goals. They are looking for a sales administrator with an eye for a detail and a positive attitude to ensure they achieve their growth goals. You will be responsible for calling warm leads, and collecting all relevant documentation to qualify them. This role would suit someone from a mortgages, loans or customer service background with a great eye for detail and administrative skill, who is happy to be on the phones. The role: Support customers from initial survey through to installation stage Proactively follow up on warm leads, collecting essential documentation for grant applications Update CRM with accurate records of customer documentation Make outbound calls, focusing on gathering documentation and answering queries The person: Administrator, sales advisor or similar Happy to speak to customers over the phone Reference Number: BBBH12658 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 30, 2024
Full time
Sales Administrator (Eco Grant Support) 23,400 (OTE 30,000) + Monthly Commission + Sales Training + Eco Industry Training + Progression to Team Lead + 29 Days Holiday + Casual Dress + Work Socials Accrington Do you come from an administrative background, with experience dealing with detailed paperwork, looking for a versatile role where you will support customers through the process of claiming energy grants, nurturing warm leads and earning fantastic commission in reward? Are you looking to join a friendly, close-knit office team where you'll make a direct positive impact to both the environment and homeowners, as an integral part in the formation and expansion of a sales team, within a company that has ambitious growth plans and will fully support your progression and development? The company provides retrofit advice and services to residential and commercial clients, ensuring that properties are compliant with the government's net-zero goals. They are looking for a sales administrator with an eye for a detail and a positive attitude to ensure they achieve their growth goals. You will be responsible for calling warm leads, and collecting all relevant documentation to qualify them. This role would suit someone from a mortgages, loans or customer service background with a great eye for detail and administrative skill, who is happy to be on the phones. The role: Support customers from initial survey through to installation stage Proactively follow up on warm leads, collecting essential documentation for grant applications Update CRM with accurate records of customer documentation Make outbound calls, focusing on gathering documentation and answering queries The person: Administrator, sales advisor or similar Happy to speak to customers over the phone Reference Number: BBBH12658 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands . What you'll be doing The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment. The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support. You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment. Some of the specific responsibilities of the role include: Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software Addressing clients' software and consultative support issues Creating support/training materials including presentations, videos, and guides Working closely with the Account Manager to manage client relationships Helping with the design and delivery of bespoke client software training Writing software development tickets based on own use or client feedback and testing functionality Contributing to innovation through team and company-wide 'labs' and regular team creative thinking sessions Who you are (ideally): Educated to at least degree level. The ability to confidently communicate technical information to non-technical people 2 - 5 years of experience managing clients and working with software Client oriented mindset
Apr 30, 2024
Full time
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands . What you'll be doing The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment. The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support. You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment. Some of the specific responsibilities of the role include: Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software Addressing clients' software and consultative support issues Creating support/training materials including presentations, videos, and guides Working closely with the Account Manager to manage client relationships Helping with the design and delivery of bespoke client software training Writing software development tickets based on own use or client feedback and testing functionality Contributing to innovation through team and company-wide 'labs' and regular team creative thinking sessions Who you are (ideally): Educated to at least degree level. The ability to confidently communicate technical information to non-technical people 2 - 5 years of experience managing clients and working with software Client oriented mindset