Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Made up of over 250 specialists in financial services, our FS Audit team are essential, not just to BDO, but to the whole economy. By providing quality assurance to the businesses we work with, across the financial services industry, we help to ensure the continuing stability and authenticity of the financial markets. From small start-ups to large international organisations and FTSE 250 companies, it's our expertise that enables the companies we work with to succeed, no matter what their business goals may be. Driven and ambitious by nature, when you join this team, you'll make a real and tangible difference - and play a critical part in accelerating our growth journey. If you're searching for a unique challenge, in a fast-paced and collaborative environment, this is it. Discover a role that delivers all the training, coaching and development you need to succeed. This opportunity will sit in either of the below sector specialisms: Asset Management and Capital Markets Banking and Alternative Finance Insurance CASS We have office locations in London, Bristol, Edinburgh and Glasgow. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with; Qualified ACA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends Sector experience. Experience with listed audited entities. Experience auditing international groups. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 14, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Made up of over 250 specialists in financial services, our FS Audit team are essential, not just to BDO, but to the whole economy. By providing quality assurance to the businesses we work with, across the financial services industry, we help to ensure the continuing stability and authenticity of the financial markets. From small start-ups to large international organisations and FTSE 250 companies, it's our expertise that enables the companies we work with to succeed, no matter what their business goals may be. Driven and ambitious by nature, when you join this team, you'll make a real and tangible difference - and play a critical part in accelerating our growth journey. If you're searching for a unique challenge, in a fast-paced and collaborative environment, this is it. Discover a role that delivers all the training, coaching and development you need to succeed. This opportunity will sit in either of the below sector specialisms: Asset Management and Capital Markets Banking and Alternative Finance Insurance CASS We have office locations in London, Bristol, Edinburgh and Glasgow. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with; Qualified ACA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends Sector experience. Experience with listed audited entities. Experience auditing international groups. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsuccessful within the last 3 month will not be reconsidered. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Undertake the role of Account Manager for shared ownership and leasehold customers (including commercial properties) within a specified geographical region, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Lead, motivate and engage with site based Caretaker's, to ensure the delivery of a high-quality service to support the Home Ownership strategy and objectives. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Promote customer engagement, both formally and informally, to provide mechanisms for customers to provide feedback on services received. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Support the Group Compliance function to ensure our buildings are safe, ensuring that Fire Management Actions are progressed to completion. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Ensure the service charge setting consultation process is carried out effectively and in line with Group standards and statutory requirements. Manage scheme
May 14, 2024
Full time
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsuccessful within the last 3 month will not be reconsidered. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Undertake the role of Account Manager for shared ownership and leasehold customers (including commercial properties) within a specified geographical region, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Lead, motivate and engage with site based Caretaker's, to ensure the delivery of a high-quality service to support the Home Ownership strategy and objectives. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Promote customer engagement, both formally and informally, to provide mechanisms for customers to provide feedback on services received. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Support the Group Compliance function to ensure our buildings are safe, ensuring that Fire Management Actions are progressed to completion. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Ensure the service charge setting consultation process is carried out effectively and in line with Group standards and statutory requirements. Manage scheme
Allstaff Recruitment are currently seeking a Client Services Manager based in Bedford for a graphics company. Summary of the Client Services Manager role Salary: £35,000 - £50,000 Location: Bedford Type of Contract: Permanent, Full time Hours: Monday Friday 8:30am - 5:00pm The role As the Client Services Manager your role will involve the following important duties: Oversee the Customer Service team. Working with the team to ensure targets are met. Deliver the highest service standards to blue-chip global customers. Project management. Deal with escalated queries or complaints. Create quotes and tender proposals. The experience required As a successful Client Services Manager, you will have the following: At least 3 years experience in an account management role. Experience leading a small customer service team. Proven experience in managing Blue Chip/high net worth clients. Excellent communication skills both written and verbal. Strong IT skills with intermediate Word and Excel. Why choose Allstaff Recruitment? Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries. If you are looking for Jobs in Bedford , then look no further than Allstaff Recruitment! Our website offers a variety of different roles across numerous industries. Check out our jobs page for all our latest vacancies in your area. Can't find the role you want? Why not submit your CV and tell us your ideal job and see if we can help! To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the Client Services Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.
May 14, 2024
Full time
Allstaff Recruitment are currently seeking a Client Services Manager based in Bedford for a graphics company. Summary of the Client Services Manager role Salary: £35,000 - £50,000 Location: Bedford Type of Contract: Permanent, Full time Hours: Monday Friday 8:30am - 5:00pm The role As the Client Services Manager your role will involve the following important duties: Oversee the Customer Service team. Working with the team to ensure targets are met. Deliver the highest service standards to blue-chip global customers. Project management. Deal with escalated queries or complaints. Create quotes and tender proposals. The experience required As a successful Client Services Manager, you will have the following: At least 3 years experience in an account management role. Experience leading a small customer service team. Proven experience in managing Blue Chip/high net worth clients. Excellent communication skills both written and verbal. Strong IT skills with intermediate Word and Excel. Why choose Allstaff Recruitment? Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries. If you are looking for Jobs in Bedford , then look no further than Allstaff Recruitment! Our website offers a variety of different roles across numerous industries. Check out our jobs page for all our latest vacancies in your area. Can't find the role you want? Why not submit your CV and tell us your ideal job and see if we can help! To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the Client Services Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.
Job Title: Network Operations Engineer Location: Edinburgh or Newcastle. Hybrid 3 days on site, 2 days remote Reporting to: Network Infrastructure Manager Job Purpose: Our aim is to connect organizations to secure, scalable IT infrastructure and the UK's digital edge through a national network of data centers and cloud platforms. As a Network Operations Engineer, you'll play a crucial role in ensuring efficient and timely provisioning of infrastructure network services for our clients. Key Responsibilities: Provide support to our core network across UK sites and international points of presence. Handle various networking tasks including daily network monitoring, cabling requirements, and provisioning additional network resources. Manage and maintain core and distribution network devices such as Cisco ASR Routers. Implement solutions meeting the needs of our core network and customer solutions. Document changes and adhere to approval processes. Ensure consistency and standardization of all network projects. Perform scheduled core network maintenance tasks and internal network support. Conduct graphing, monitoring, and configuration backups for core network devices. Provide network support to different departments within the organization. Handle customer communications, including cases, phone, and email requests related to our core network and customer solutions. Manage network failures and coordinate escalations to management and third-party suppliers. Provide regular informational updates to Account Managers and Technical Teams regarding scheduled maintenance and improvements. Ensure advance notice is provided to clients for maintenance work in line with SLAs. Generate innovative solutions in work situations. Additional Responsibilities: Flexibility to adjust responsibilities as required. Handle confidential information professionally. Adhere to organizational requirements regarding content and reporting lines. Special Conditions: Some UK travel required. Some out-of-hours work required, including on-call and overtime paid by approval. Person Specification: Education & Qualifications: HND/BTEC or related IT, Computer Science, or equivalent qualification. CCNP certification or equivalent experience. Experience: Experience in customer service. Working experience in Networking background. Strong experience with Cisco routing/switching/Firewall equipment. Experience with routing protocols including MP-BGP & OSPFv2/v3. Experience with MPLS technologies. Experience with Cisco ASA and/or Fortinet Firewalls. Experience with other network technologies. Competencies & Skills: Understanding of OSI model and associated network service components. Knowledge of IPv4 & IPv6 addressing and sub-netting. Enthusiastic, driven, committed, and flexible approach to work. Solutions-driven with excellent problem-solving skills. Excellent written and spoken English. Team player with the ability to work independently. High degree of accuracy and attention to detail. Ability to work well under pressure and to deadlines. Familiarity with ITIL, project management frameworks, and network industry best practices.
May 14, 2024
Contractor
Job Title: Network Operations Engineer Location: Edinburgh or Newcastle. Hybrid 3 days on site, 2 days remote Reporting to: Network Infrastructure Manager Job Purpose: Our aim is to connect organizations to secure, scalable IT infrastructure and the UK's digital edge through a national network of data centers and cloud platforms. As a Network Operations Engineer, you'll play a crucial role in ensuring efficient and timely provisioning of infrastructure network services for our clients. Key Responsibilities: Provide support to our core network across UK sites and international points of presence. Handle various networking tasks including daily network monitoring, cabling requirements, and provisioning additional network resources. Manage and maintain core and distribution network devices such as Cisco ASR Routers. Implement solutions meeting the needs of our core network and customer solutions. Document changes and adhere to approval processes. Ensure consistency and standardization of all network projects. Perform scheduled core network maintenance tasks and internal network support. Conduct graphing, monitoring, and configuration backups for core network devices. Provide network support to different departments within the organization. Handle customer communications, including cases, phone, and email requests related to our core network and customer solutions. Manage network failures and coordinate escalations to management and third-party suppliers. Provide regular informational updates to Account Managers and Technical Teams regarding scheduled maintenance and improvements. Ensure advance notice is provided to clients for maintenance work in line with SLAs. Generate innovative solutions in work situations. Additional Responsibilities: Flexibility to adjust responsibilities as required. Handle confidential information professionally. Adhere to organizational requirements regarding content and reporting lines. Special Conditions: Some UK travel required. Some out-of-hours work required, including on-call and overtime paid by approval. Person Specification: Education & Qualifications: HND/BTEC or related IT, Computer Science, or equivalent qualification. CCNP certification or equivalent experience. Experience: Experience in customer service. Working experience in Networking background. Strong experience with Cisco routing/switching/Firewall equipment. Experience with routing protocols including MP-BGP & OSPFv2/v3. Experience with MPLS technologies. Experience with Cisco ASA and/or Fortinet Firewalls. Experience with other network technologies. Competencies & Skills: Understanding of OSI model and associated network service components. Knowledge of IPv4 & IPv6 addressing and sub-netting. Enthusiastic, driven, committed, and flexible approach to work. Solutions-driven with excellent problem-solving skills. Excellent written and spoken English. Team player with the ability to work independently. High degree of accuracy and attention to detail. Ability to work well under pressure and to deadlines. Familiarity with ITIL, project management frameworks, and network industry best practices.
Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What s also offered 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. We currently have an exciting opportunity for a Customer Relationship Assistant to join us in the team in Fakenham. The role is to provide comprehensive Administration support to the Account Managers and Customer Relationship Manager. We are looking for someone who's organisational skills are outstanding and who is proficient in Microsoft Office & Excel. You must have a passion for delivering high levels of customer service support Role responsibilities and summary Managing a portfolio of customers for Cash Collection and Credit Control. Managing an internal service inbox and dealing with Customer and Internal enquiries. Dealing with customer complaints and completing KPI information for Key Account Managers. Running and manipulating customer reports within Excel and Power BI. Uploading Information into Customer Portals. Using simple KPI and KAPTA platforms for reporting. Co-ordination and support Key Account Managers with contractual paperwork in line with company processes. Working closely with key stakeholders including local and regional management teams. Participate in and support continuous improvement projects/workstreams. Supporting other teams on Annual Leave. What will make you stand out? Our ideal candidate is someone who; Excellent communication skills both verbal and written. Excellent working knowledge of Microsoft Office, Excel & Dynamics. Customer and solution focused. Good attention to detail and ability to evaluate data and interpret the information effectively to continuously improve the department/team. What's on offer? 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. Please forward your updated cv in the first instance to apply.
May 14, 2024
Full time
Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What s also offered 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. We currently have an exciting opportunity for a Customer Relationship Assistant to join us in the team in Fakenham. The role is to provide comprehensive Administration support to the Account Managers and Customer Relationship Manager. We are looking for someone who's organisational skills are outstanding and who is proficient in Microsoft Office & Excel. You must have a passion for delivering high levels of customer service support Role responsibilities and summary Managing a portfolio of customers for Cash Collection and Credit Control. Managing an internal service inbox and dealing with Customer and Internal enquiries. Dealing with customer complaints and completing KPI information for Key Account Managers. Running and manipulating customer reports within Excel and Power BI. Uploading Information into Customer Portals. Using simple KPI and KAPTA platforms for reporting. Co-ordination and support Key Account Managers with contractual paperwork in line with company processes. Working closely with key stakeholders including local and regional management teams. Participate in and support continuous improvement projects/workstreams. Supporting other teams on Annual Leave. What will make you stand out? Our ideal candidate is someone who; Excellent communication skills both verbal and written. Excellent working knowledge of Microsoft Office, Excel & Dynamics. Customer and solution focused. Good attention to detail and ability to evaluate data and interpret the information effectively to continuously improve the department/team. What's on offer? 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. Please forward your updated cv in the first instance to apply.
Due to our continued growth we require an additional Customer Service Administrator as part of our Trade Counter to join our busy site in Camberley. Working Mon to Fri with free parking working as part of our busy and friendly team who cover the trade counter customer orders received face to face, via email or over the phone. You will be processing the orders whilst liaising with customers directly in person and via phone/email and also assisting our onsite warehouse team with customer stock orders. The role would suit candidates with previous customer service, retail, hospitality, trade counter or similar experience gained within a role that requires administration and customer service. We are a well-established and successful organisation offering free parking and a friendly and professional working environment. This is a busy but rewarding role working for a professional and well-respected company who can offer a role that involves customer service, administration and client liaison both over the phone and in person plus some assistance to our stock teams when necessary. No two days are the same and you will not be stuck behind a desk all day! Main Responsibilities and Duties: • Inputting orders into the system. • Manage customer queries either front facing or via email/phone • Liaising with existing customers as well as the Account managers with any updates on orders or stock. • Ordering of products and chasing deliveries • Raise/follow up Purchase Orders for Suppliers • Send out pro-forma invoices and receipts as required • Assisting with customer quotes, sending them out as well as following up • Arranging of deliveries, making sure the correct information in recorded onto the systems • Maintain kitchen supplies and ensure that the Depot is clean, tidy, and safe • Label, replenish and update all stock on a regular basis • Assist with the picking and packing of deliveries/orders • Load/unload deliveries of stock and booking this stock in and out • Assist with Stock Take In return we can offer a friendly team environment, modern office and warehouse facilities and the opportunity to secure a permanent role with a stable and successful company. You must be happy to work within a small team, have excellent Customer Service skills front facing as well as over the telephone, have good PC skills including Word & Excel and muck in where required to assist with our warehouse and stock duties. Please submit your CV asap for immediate consideration as we are keen to get someone started asap.
May 14, 2024
Full time
Due to our continued growth we require an additional Customer Service Administrator as part of our Trade Counter to join our busy site in Camberley. Working Mon to Fri with free parking working as part of our busy and friendly team who cover the trade counter customer orders received face to face, via email or over the phone. You will be processing the orders whilst liaising with customers directly in person and via phone/email and also assisting our onsite warehouse team with customer stock orders. The role would suit candidates with previous customer service, retail, hospitality, trade counter or similar experience gained within a role that requires administration and customer service. We are a well-established and successful organisation offering free parking and a friendly and professional working environment. This is a busy but rewarding role working for a professional and well-respected company who can offer a role that involves customer service, administration and client liaison both over the phone and in person plus some assistance to our stock teams when necessary. No two days are the same and you will not be stuck behind a desk all day! Main Responsibilities and Duties: • Inputting orders into the system. • Manage customer queries either front facing or via email/phone • Liaising with existing customers as well as the Account managers with any updates on orders or stock. • Ordering of products and chasing deliveries • Raise/follow up Purchase Orders for Suppliers • Send out pro-forma invoices and receipts as required • Assisting with customer quotes, sending them out as well as following up • Arranging of deliveries, making sure the correct information in recorded onto the systems • Maintain kitchen supplies and ensure that the Depot is clean, tidy, and safe • Label, replenish and update all stock on a regular basis • Assist with the picking and packing of deliveries/orders • Load/unload deliveries of stock and booking this stock in and out • Assist with Stock Take In return we can offer a friendly team environment, modern office and warehouse facilities and the opportunity to secure a permanent role with a stable and successful company. You must be happy to work within a small team, have excellent Customer Service skills front facing as well as over the telephone, have good PC skills including Word & Excel and muck in where required to assist with our warehouse and stock duties. Please submit your CV asap for immediate consideration as we are keen to get someone started asap.
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church.We understand that retirement poses significant housing challenges for our clergy and offer modest and affordable retirement housing to those who need our help, through the Boards Housing Services. To ensure a smooth and easy transition from active ministry to retirement, we provide a range of support to our customers. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing We are looking for an experienced and customer focused Property Services Officer, with a clear understanding of property maintenance and management to join our friendly and professional housing team. You will work with business partners and other professionals to deliver an effective property and asset management service that meets the needs of our residents. Working collaboratively with our maintenance partners you will resolve issues, manage priorities, and ensure that work is completed to a high standard on time and within budget. To be successful, you will need excellent people skills, a positive and flexible approach, and the commitment to delivering an outstanding service to our customers at all times. Main duties and responsibilities: As part of a team manage the £1,000,000 property services budget of major unplanned works and repairs to over 1200 properties within the rental portfolio. You will work alongside the Property Services Officers and Complex Case and Voids Managers each of whom manage one of the four regions across England and Wales. You will support the property team by managing specific projects assigned to you by the Property Services Manager across all four regions including; - a) seeking quotations from potential contractors for works including; landscaping (fences, walls, hardstandings and similar), one-off projects such as a kitchen and bathroom renewal and roofline works, and b) managing day to day property activities including insurance claims, planning applications, building control, seeking customer choices, party wall acts and Section 20 notices. To deliver these you will be working with other professionals and where necessary appointing external consultants to manage/advise on these matters on our behalf. For our day-to-day repairs and some major works you will be working with our maintenance partner to deliver a first-class service whilst maintaining best practice and value. You will contribute to contract management of third party providers to build relationships, establish clear processes and guidance, develop clear decision-protocols. For other major works you will work with our in-house Complex Case and Void Managers who are based regionally and who will visit properties, to determine what works are required. You will be required to update residents on major works and to complete case management referrals for internal approval and issue relevant documentation to the works contractors including orders and variations. You will provide excellent customer support at all times, with empathy and understanding, ensuring wellbeing and enabling them to remain in their home. You will manage expectations, communication, and engagement at all levels. In instances when works will involve significant disruption you will work with our Housing Officers to provide alternative accommodation if appropriate. Undertake satisfaction surveys with residents for works undertaken by the Board (using phone/online forms via email as applicable) Work with housing managers and officers to safeguard residents and their families, at all times during major works (ad-hoc or planned) ensuring Health & Safety is paramount Manage complaints in line with policy, responding actively to ensure customer satisfaction and fairness whilst maintaining clear records to enable reporting of KPI's As agreed with the Property Services Manager schedule and arrange regular meetings with key contractors and consultants including ensuring agendas and discussion papers are circulated in advance of the meeting and that accurate notes and action plans are taken at the meeting. Circulate notes and action plans after meetings and follow up on action plans within agreed timescales. Manage transitional change from unplanned major works to planned works programme whilst continuing with business as usual. Provide support and guidance as well as managing communications with customers and the contractor. Be responsible for the day-to-day effective management of property activities ensuring consistent standards of service delivery and value for money, and procuring contractors in line with our procedures. Maintain comprehensive tracking, records & databases of contractors and consultants ensuring periodic reviews relating to performance and competence are undertaken and recorded. Manage the processing of payments within required timescales, to include all departmental accounting functions in relation to works orders, programme and framework orders, credit notes and invoices. Working collaboratively alongside our Finance and Resources partners to ensure prompt payment. Where necessary amend Housing system data or complete appropriate accounting process to reflect data changes. Review requests from residents for consents to undertake their own works. Manage process from application to consent/rejection. When site visits/technical advice is required refer to the Complex Case and Void Manager for the region. Assist in preparation for customer information including newsletters and information leaflets. Obtain customer feedback on services provided. At all times to take responsibility for ensuring the accuracy of data and recorded information in QL and other systems. Upon completion of works ensure all relevant compliance information is provided in a timely manner to our Compliance Team. Update property folders with information such as warranties and scope of work details as applicable. Work with customers to ensure information on the housing management system is up to date and relevant, for example though providing forms for third party consents and updating records. As applicable provide updated data to external repairs contractors and similar. To positively engage in training and development to ensure policy and procedures are maintained and developed, and to ensure consistent standards in service delivery. Provide a range of cross-departmental support functions that assist departmental efficiency and aid relationships with other sections of the department. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Substantial experience of working within a Housing and/or Property Services environment Experience of Asset Management Knowledge of building construction and preventative maintenance Experience of delivering a customer focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Skills & Abilities: Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, good record keeping. Good IT skills (MS office products) Ability to work with minimal supervision, whist being organised and self-disciplined. Excellent people skills . click apply for full job details
May 14, 2024
Full time
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church.We understand that retirement poses significant housing challenges for our clergy and offer modest and affordable retirement housing to those who need our help, through the Boards Housing Services. To ensure a smooth and easy transition from active ministry to retirement, we provide a range of support to our customers. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing We are looking for an experienced and customer focused Property Services Officer, with a clear understanding of property maintenance and management to join our friendly and professional housing team. You will work with business partners and other professionals to deliver an effective property and asset management service that meets the needs of our residents. Working collaboratively with our maintenance partners you will resolve issues, manage priorities, and ensure that work is completed to a high standard on time and within budget. To be successful, you will need excellent people skills, a positive and flexible approach, and the commitment to delivering an outstanding service to our customers at all times. Main duties and responsibilities: As part of a team manage the £1,000,000 property services budget of major unplanned works and repairs to over 1200 properties within the rental portfolio. You will work alongside the Property Services Officers and Complex Case and Voids Managers each of whom manage one of the four regions across England and Wales. You will support the property team by managing specific projects assigned to you by the Property Services Manager across all four regions including; - a) seeking quotations from potential contractors for works including; landscaping (fences, walls, hardstandings and similar), one-off projects such as a kitchen and bathroom renewal and roofline works, and b) managing day to day property activities including insurance claims, planning applications, building control, seeking customer choices, party wall acts and Section 20 notices. To deliver these you will be working with other professionals and where necessary appointing external consultants to manage/advise on these matters on our behalf. For our day-to-day repairs and some major works you will be working with our maintenance partner to deliver a first-class service whilst maintaining best practice and value. You will contribute to contract management of third party providers to build relationships, establish clear processes and guidance, develop clear decision-protocols. For other major works you will work with our in-house Complex Case and Void Managers who are based regionally and who will visit properties, to determine what works are required. You will be required to update residents on major works and to complete case management referrals for internal approval and issue relevant documentation to the works contractors including orders and variations. You will provide excellent customer support at all times, with empathy and understanding, ensuring wellbeing and enabling them to remain in their home. You will manage expectations, communication, and engagement at all levels. In instances when works will involve significant disruption you will work with our Housing Officers to provide alternative accommodation if appropriate. Undertake satisfaction surveys with residents for works undertaken by the Board (using phone/online forms via email as applicable) Work with housing managers and officers to safeguard residents and their families, at all times during major works (ad-hoc or planned) ensuring Health & Safety is paramount Manage complaints in line with policy, responding actively to ensure customer satisfaction and fairness whilst maintaining clear records to enable reporting of KPI's As agreed with the Property Services Manager schedule and arrange regular meetings with key contractors and consultants including ensuring agendas and discussion papers are circulated in advance of the meeting and that accurate notes and action plans are taken at the meeting. Circulate notes and action plans after meetings and follow up on action plans within agreed timescales. Manage transitional change from unplanned major works to planned works programme whilst continuing with business as usual. Provide support and guidance as well as managing communications with customers and the contractor. Be responsible for the day-to-day effective management of property activities ensuring consistent standards of service delivery and value for money, and procuring contractors in line with our procedures. Maintain comprehensive tracking, records & databases of contractors and consultants ensuring periodic reviews relating to performance and competence are undertaken and recorded. Manage the processing of payments within required timescales, to include all departmental accounting functions in relation to works orders, programme and framework orders, credit notes and invoices. Working collaboratively alongside our Finance and Resources partners to ensure prompt payment. Where necessary amend Housing system data or complete appropriate accounting process to reflect data changes. Review requests from residents for consents to undertake their own works. Manage process from application to consent/rejection. When site visits/technical advice is required refer to the Complex Case and Void Manager for the region. Assist in preparation for customer information including newsletters and information leaflets. Obtain customer feedback on services provided. At all times to take responsibility for ensuring the accuracy of data and recorded information in QL and other systems. Upon completion of works ensure all relevant compliance information is provided in a timely manner to our Compliance Team. Update property folders with information such as warranties and scope of work details as applicable. Work with customers to ensure information on the housing management system is up to date and relevant, for example though providing forms for third party consents and updating records. As applicable provide updated data to external repairs contractors and similar. To positively engage in training and development to ensure policy and procedures are maintained and developed, and to ensure consistent standards in service delivery. Provide a range of cross-departmental support functions that assist departmental efficiency and aid relationships with other sections of the department. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Substantial experience of working within a Housing and/or Property Services environment Experience of Asset Management Knowledge of building construction and preventative maintenance Experience of delivering a customer focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Skills & Abilities: Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, good record keeping. Good IT skills (MS office products) Ability to work with minimal supervision, whist being organised and self-disciplined. Excellent people skills . click apply for full job details
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department This role provides an excellent opportunity to work in a friendly, committed, good humoured, professional, purpose driven and busy team working on a varied and often fast-paced portfolio. We support the Church to contribute to national conversations on issues of social significance, fulfil its obligations regarding transparency and accountability, and the management of communications around complex issues facing the Church today. The team delivers the communications strategies for the Church of England nationally, oversees communications for the National Church Institutions (NCIs) and ensures coordination with the communications of the Archbishops of Canterbury and York. What you'll be doing The purpose of this role is to provide the Director of Communications and the wider Communications team with administrative support. The post holder will also help the Director of Communications in their work and help ensure the smooth running of the Communications office. Main duties and responsibilities Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate. Supporting the Director of Communications with inbox management. Providing administrative assistance to other members of the Communications team. Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events. Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines. Taking responsibility for managing and maintaining an effective records management system for the Communications team. Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate. Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses. Carrying out any other duties as required. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Proven ability to manage diaries and administrative experience reporting to a manager or Director. Experience of liaising with a wide range of people in the course of work, including at a senior level. Good level of interpersonal and social skills. Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions. Skills & Abilities: Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines. Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise. Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times. Good judgement in dealing with urgent and complex matters across a wide range of issues. Forward thinking with effective planning and electronic file management skills. Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders. Ability to work calmly under pressure. Good interpersonal and team working skills with a positive attitude. Excellent attention to detail. Desirable Significant experience providing personal support to a manager at a senior level. Experience of preparing papers for committees, planning events and meetings. Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation. Interest in news and current affairs. What we offer Our benefits include: A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave (increasing to 30 days within 5 years) plus three additional days. Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster. Structured induction programme and access to a range of development opportunities including apprenticeships. Access to Occupational Health, and an Employee Assistance Programme. Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is Wednesday 29 May 2024.
May 14, 2024
Full time
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department This role provides an excellent opportunity to work in a friendly, committed, good humoured, professional, purpose driven and busy team working on a varied and often fast-paced portfolio. We support the Church to contribute to national conversations on issues of social significance, fulfil its obligations regarding transparency and accountability, and the management of communications around complex issues facing the Church today. The team delivers the communications strategies for the Church of England nationally, oversees communications for the National Church Institutions (NCIs) and ensures coordination with the communications of the Archbishops of Canterbury and York. What you'll be doing The purpose of this role is to provide the Director of Communications and the wider Communications team with administrative support. The post holder will also help the Director of Communications in their work and help ensure the smooth running of the Communications office. Main duties and responsibilities Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate. Supporting the Director of Communications with inbox management. Providing administrative assistance to other members of the Communications team. Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events. Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines. Taking responsibility for managing and maintaining an effective records management system for the Communications team. Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate. Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses. Carrying out any other duties as required. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Proven ability to manage diaries and administrative experience reporting to a manager or Director. Experience of liaising with a wide range of people in the course of work, including at a senior level. Good level of interpersonal and social skills. Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions. Skills & Abilities: Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines. Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise. Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times. Good judgement in dealing with urgent and complex matters across a wide range of issues. Forward thinking with effective planning and electronic file management skills. Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders. Ability to work calmly under pressure. Good interpersonal and team working skills with a positive attitude. Excellent attention to detail. Desirable Significant experience providing personal support to a manager at a senior level. Experience of preparing papers for committees, planning events and meetings. Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation. Interest in news and current affairs. What we offer Our benefits include: A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave (increasing to 30 days within 5 years) plus three additional days. Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster. Structured induction programme and access to a range of development opportunities including apprenticeships. Access to Occupational Health, and an Employee Assistance Programme. Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is Wednesday 29 May 2024.
Commercial Manager FMCG South West £46-48K Plus excellent bonus OTE and car allowance Home working possible My client - A successful and established FMCG food / drink manufacturer is looking to recruit a Business Development Manager / Commercial manager for their modern manufacturing site based just off the M5 near Taunton. The Role - You will be the Company's key Salesperson. This sales role is all about growth and increasing units sold. There is potential for growth with existing customers including well known premium retailers as will be winning new customers. You would be working with customers of all sizes across a broad range of sectors from retailers to food service and farm shops and will have the full support of the management team. The Person - We are looking for someone ambitious, self-motivated and really wanting to make their mark. The successful Commercial manager / Business Development manager will have: Experience of selling food brands to a broad range of customers, not just the major multiples. Successful track record of new business development. You will be all about new business and growth, we are not looking for someone wanting to manage a couple of large accounts. Enjoy working with both big customers and small independents. Have a commercial understanding Benefits: A basic salary of £46-48k with excellent bonus OTE Pension, Death in service, Medical cover, Car allowance, Home working The successful person can be based anywhere in the Midlands or South West as the role can be home based although there is an expectation to come to site once/twice a month. The role may suit a person that has previously worked as a Commercial manager, Commercial executive, National Account manager, Account Manager.
May 14, 2024
Full time
Commercial Manager FMCG South West £46-48K Plus excellent bonus OTE and car allowance Home working possible My client - A successful and established FMCG food / drink manufacturer is looking to recruit a Business Development Manager / Commercial manager for their modern manufacturing site based just off the M5 near Taunton. The Role - You will be the Company's key Salesperson. This sales role is all about growth and increasing units sold. There is potential for growth with existing customers including well known premium retailers as will be winning new customers. You would be working with customers of all sizes across a broad range of sectors from retailers to food service and farm shops and will have the full support of the management team. The Person - We are looking for someone ambitious, self-motivated and really wanting to make their mark. The successful Commercial manager / Business Development manager will have: Experience of selling food brands to a broad range of customers, not just the major multiples. Successful track record of new business development. You will be all about new business and growth, we are not looking for someone wanting to manage a couple of large accounts. Enjoy working with both big customers and small independents. Have a commercial understanding Benefits: A basic salary of £46-48k with excellent bonus OTE Pension, Death in service, Medical cover, Car allowance, Home working The successful person can be based anywhere in the Midlands or South West as the role can be home based although there is an expectation to come to site once/twice a month. The role may suit a person that has previously worked as a Commercial manager, Commercial executive, National Account manager, Account Manager.
About the role: Please note this is a Hybrid role. On-site office requirements, once every 4-6 weeks in our London and Nuneaton office. At Holland & Barrett our passion is about making health and wellness a way of life for everyone. By bringing people together globally, we create health and wellness solutions to help customers achieve their goals. Our ambition is to become the leader in global health and wellness, chosen by millions as their trusted partner to achieve their goals. We have exciting growth plans and a clear roadmap to transform the business from a traditional retailer to a best in class, omni-channel business, and end-to-end health and wellness provider, underpinned by considerable investment in our technology platforms. One of the largest parts of the business we are looking to grow and change our technical capability in are our Stores. We are looking at the future of shopping and we are moving away from expensive, slow-moving, third-party products to new solutions that are flexible and built in house to meet our needs from day one. Embrace the thrill of leading a dynamic team of engineers and contributing to their design and development efforts. Our path is clear, our growth is rapid, and we're excited about the possibility of you joining our team. Key Responsibilities: The engineering manager will be an integral part of the technology and product squad structure Guiding and nurturing a talented team of software developers who are passionate about creating and supporting cutting-edge software platforms for retail and e-commerce solutions. Taking care of the technical platform design and implementation within our teams, making sure that our software not only meets department standards but is also designed for scalability using modern distributed load balancing and computation techniques. Collaborating closely with our Product Managers, Technical Program Managers, and other development teams to bring our software to life, identifying the best pathways and features for our technical foundation. Cultivating an atmosphere of innovation and professionalism within our team and the broader technology and product community. We encourage clear ownership, accountability, and a shared pride in our work, all with the goal of making a positive impact on our customers. Ensuring that all projects and improvements meet our department's high technology standards while also actively contributing to the development of these standards. Inspiring and guiding our team members as they progress in their careers and helping them chart their own path to success. Building a team known for its strong sense of responsibility and commitment, dedicated to creating positive impacts for our customers and driving business growth. Key Skills: Strong Development background in one or more of the following: Java, Kotlin, Python Strong experience developing and working in a virtualized environment. Experience using container-based APIs including Docker, Docker Swarm, or Kubernetes Experience with unit and integration testing. Experience in building microservices: APIs, event-driven with a choice of SQL or NoSQL datastore Agile/Scrum development experience. Embraces Agile and encourages others to embrace an agile way of working. Knowledge in one or more programming languages utilized by Holland and Barrett Tech Knowledge of software complexity and algorithms Experience with DevOps concepts & working on CI/CD Strong collaboration and communication skills within distributed project teams Ability to solve problems and think across different scales from the strategic right down to the code optimization and debugging level Ability to separate essential complexity from incidental complexity and a desire to reduce complexity What we offer: Pension company contribution = 3% Incentive scheme up to 10% of annual salary , based on company performance. Your wellbeing is paramount so you can get away and take 33 Days Holiday per year . Private Medical Care (Self after 1 year) Learning and Development opportunity with Holland & Barrett is a great base for career development long term. Career progression. Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network. Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers. Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy. We all need a little help sometimes, so weoffer Free 24/7 Confidential Advice & Colleague Welfare . Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing. Stay active in the Onsite Gym at our Nuneaton Hub! We have colleague Reward and Recognition Schemes , so your hard work and loyalty won't go unnoticed. And many more! We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
May 14, 2024
Full time
About the role: Please note this is a Hybrid role. On-site office requirements, once every 4-6 weeks in our London and Nuneaton office. At Holland & Barrett our passion is about making health and wellness a way of life for everyone. By bringing people together globally, we create health and wellness solutions to help customers achieve their goals. Our ambition is to become the leader in global health and wellness, chosen by millions as their trusted partner to achieve their goals. We have exciting growth plans and a clear roadmap to transform the business from a traditional retailer to a best in class, omni-channel business, and end-to-end health and wellness provider, underpinned by considerable investment in our technology platforms. One of the largest parts of the business we are looking to grow and change our technical capability in are our Stores. We are looking at the future of shopping and we are moving away from expensive, slow-moving, third-party products to new solutions that are flexible and built in house to meet our needs from day one. Embrace the thrill of leading a dynamic team of engineers and contributing to their design and development efforts. Our path is clear, our growth is rapid, and we're excited about the possibility of you joining our team. Key Responsibilities: The engineering manager will be an integral part of the technology and product squad structure Guiding and nurturing a talented team of software developers who are passionate about creating and supporting cutting-edge software platforms for retail and e-commerce solutions. Taking care of the technical platform design and implementation within our teams, making sure that our software not only meets department standards but is also designed for scalability using modern distributed load balancing and computation techniques. Collaborating closely with our Product Managers, Technical Program Managers, and other development teams to bring our software to life, identifying the best pathways and features for our technical foundation. Cultivating an atmosphere of innovation and professionalism within our team and the broader technology and product community. We encourage clear ownership, accountability, and a shared pride in our work, all with the goal of making a positive impact on our customers. Ensuring that all projects and improvements meet our department's high technology standards while also actively contributing to the development of these standards. Inspiring and guiding our team members as they progress in their careers and helping them chart their own path to success. Building a team known for its strong sense of responsibility and commitment, dedicated to creating positive impacts for our customers and driving business growth. Key Skills: Strong Development background in one or more of the following: Java, Kotlin, Python Strong experience developing and working in a virtualized environment. Experience using container-based APIs including Docker, Docker Swarm, or Kubernetes Experience with unit and integration testing. Experience in building microservices: APIs, event-driven with a choice of SQL or NoSQL datastore Agile/Scrum development experience. Embraces Agile and encourages others to embrace an agile way of working. Knowledge in one or more programming languages utilized by Holland and Barrett Tech Knowledge of software complexity and algorithms Experience with DevOps concepts & working on CI/CD Strong collaboration and communication skills within distributed project teams Ability to solve problems and think across different scales from the strategic right down to the code optimization and debugging level Ability to separate essential complexity from incidental complexity and a desire to reduce complexity What we offer: Pension company contribution = 3% Incentive scheme up to 10% of annual salary , based on company performance. Your wellbeing is paramount so you can get away and take 33 Days Holiday per year . Private Medical Care (Self after 1 year) Learning and Development opportunity with Holland & Barrett is a great base for career development long term. Career progression. Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network. Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers. Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy. We all need a little help sometimes, so weoffer Free 24/7 Confidential Advice & Colleague Welfare . Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing. Stay active in the Onsite Gym at our Nuneaton Hub! We have colleague Reward and Recognition Schemes , so your hard work and loyalty won't go unnoticed. And many more! We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
May 14, 2024
Full time
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Liverpool, United Kingdom, L1 Territory covering: Liverpool and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender or have bar tender history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
May 14, 2024
Full time
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Liverpool, United Kingdom, L1 Territory covering: Liverpool and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender or have bar tender history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Brighton, United Kingdom, BN1 Territory covering: Brighton, Redhill and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
May 14, 2024
Full time
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Brighton, United Kingdom, BN1 Territory covering: Brighton, Redhill and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
You will be working for a leading independent firm of accountants in Southampton that offers a wide range of advisory services including audit and accounting services, specialist company and personal tax planning, corporate finance, payroll, human resources, IT and strategic advice. They are committed to delivering a first-rate service to a diverse client portfolio and providing proactive solutions to meet clients' needs. The firm are seeking to recruit an experienced, diligent, organised and motivated Audit senior to join their busy Audit and Accounts team. The purpose of this role is to play a key part of the audit team, ensuring that audit planning, fieldwork and completion is performed to a sufficient standard, allowing managers to sign off audit reports. Key responsibilities will include planning, completion and finalisation of audit / accounts preparation assignments, in accordance with internal processes; preparation and finalisation of financial statements and tax computations; preparation and monitoring of audit assignment budgets; setting objectives for junior audit staff and supervising them on site, including some on-the-job training; reviewing audit work completed by junior audit staff and providing helpful feedback to them, to assist with their development and developing and maintaining good working relationships with clients. It is likely that you will be a qualified accountant (ACA / ACCA), or possibly part qualified, with recent audit experience in a practice environment, to include experience of leading external audit assignments from planning to completion stages. Experience of FRS102 is essential, along with strong communication skills and the ability to be organised and methodical, and be able to hit deadlines and prioritise work on time and within budgets. Excellent attention to detail is essential, and you will be a confident user of Microsoft Office and ideally have a working knowledge of IRIS Accountancy software. In return, you will receive a competitive salary with Full Study Support (if needed) and opportunities to progress, along with a range of benefits including Contributory Pension Scheme, Life Assurance, Flexible working hours and Free Parking. If you would like to discuss this opportunity in confidence, please submit your CV immediately or call Debbie Stent on . Please note: All applicants must have the Right to Work in the UK as sponsorship for overseas employees cannot be provided for this role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 14, 2024
Full time
You will be working for a leading independent firm of accountants in Southampton that offers a wide range of advisory services including audit and accounting services, specialist company and personal tax planning, corporate finance, payroll, human resources, IT and strategic advice. They are committed to delivering a first-rate service to a diverse client portfolio and providing proactive solutions to meet clients' needs. The firm are seeking to recruit an experienced, diligent, organised and motivated Audit senior to join their busy Audit and Accounts team. The purpose of this role is to play a key part of the audit team, ensuring that audit planning, fieldwork and completion is performed to a sufficient standard, allowing managers to sign off audit reports. Key responsibilities will include planning, completion and finalisation of audit / accounts preparation assignments, in accordance with internal processes; preparation and finalisation of financial statements and tax computations; preparation and monitoring of audit assignment budgets; setting objectives for junior audit staff and supervising them on site, including some on-the-job training; reviewing audit work completed by junior audit staff and providing helpful feedback to them, to assist with their development and developing and maintaining good working relationships with clients. It is likely that you will be a qualified accountant (ACA / ACCA), or possibly part qualified, with recent audit experience in a practice environment, to include experience of leading external audit assignments from planning to completion stages. Experience of FRS102 is essential, along with strong communication skills and the ability to be organised and methodical, and be able to hit deadlines and prioritise work on time and within budgets. Excellent attention to detail is essential, and you will be a confident user of Microsoft Office and ideally have a working knowledge of IRIS Accountancy software. In return, you will receive a competitive salary with Full Study Support (if needed) and opportunities to progress, along with a range of benefits including Contributory Pension Scheme, Life Assurance, Flexible working hours and Free Parking. If you would like to discuss this opportunity in confidence, please submit your CV immediately or call Debbie Stent on . Please note: All applicants must have the Right to Work in the UK as sponsorship for overseas employees cannot be provided for this role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Brighton, United Kingdom, BN1 Territory covering: Brighton, Redhill and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
May 14, 2024
Full time
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Brighton, United Kingdom, BN1 Territory covering: Brighton, Redhill and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 14, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Brighton, United Kingdom, BN1 Territory covering: Brighton, Redhill and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
May 14, 2024
Full time
Do you want to be involved in the exciting growth of the market leader in hard seltzer in the UK? Cosine have an opportunity for an ambitious Sales Executive to work on behalf of White Claw, supporting them with their On Trade growth plans and to help drive this amazing brand within the right environment. Full training provided. This is all about creative selling, working with the establishments to sell the brand and create the right level of noise using a unique toolkit of marketing materials. £32770 pa OTE (incl bonus STC), basic, up to 13% bonus and car allowance. Some evening and weekend working may be required. Ideal location: Brighton, United Kingdom, BN1 Territory covering: Brighton, Redhill and surrounding areas What will you be doing? As our White Claw sales executive you will secure listings of White Claw at new accounts across the city, working with venues in the hospitality industry with a focus on late-night venues, Casual dining, Entertainment venues, competitive socializing, and high street sites. You will drive sales and brand engagement through executing market plans and arranging creative events, placing POS and increasing visibility. If you have experience of working in a bar, as an ex-bar tender, bar manager or have bar management history and know the industry well we want to hear from you. You might have experience of festival activity activation, creating pop up events and previous sales and activation in the on-trade. As our sales executive, you will: Drive return on sales and brand awareness by successfully executing marketing plans across the On Trade Build joint business plans through developing strong relationships, influencing prominent product siting in chillers. Provide training for key stakeholders in outlet to increase brand knowledge across our customer base. Organize and participate in events, tastings, and promotions to increase brand visibility and engage with customers in the On Trade space. You could be the sales executive for this role if you have: Previous retail or sales experience is desirable. We would also love to hear from you if you have the right attitude to succeed in a field sales role. You have the use of your own car (car allowance paid) You love influencing people and enjoy making a success out of every day, with the ability to motivate yourself to achieve targets and earn money based on your outputs. You will ideally have previous experience of brand activation in the on-trade sector Perks & Benefits: Salary: £29k Basic Earning Potential: up to 13% OTE bonus Travel: Car allowance paid Holiday Package: 20 days holiday + 8 bank holidays Pension Plan: Secure your future with a pension plan Full Brand Immersion: Access first-class training, including a full briefing with the company and our Cosine Academy team Special feature: This role is working 35 hours per week Monday to Friday, there will be the requirement to work some evenings and weekends. Weekend working is by request (hours back in lieu). Cosine values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements. Cosine is an accredited Investors in People award company and place great importance on the training and development of our people. If this sounds like a great job for you and a culture you'd like to be a part of then we would love to hear from you!
Technology Systems & Delivery Permanent - Full Time London, GB, W12 7FA BBC Studios Distribution Job Closing Date: 02/04/2024 THE ROLE ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. THE ROLE The Advertising Product team sits within the Digital News and Streaming group and has ownership of all ad product decisions; sitting across formats, audience segmentation, demand partnerships and the technology needed to deliver ads effectively and efficiently. The team works closely with our UX, design, content and commercial teams as well as technical delivery units to ensure we have best in class, premium ad products delivering for our customers across the Globe. This is an exciting opportunity to join a skilled and growing team that is delivering premium ad experiences for our users whilst aiding the delivery of revenue growth to our overall business. We are looking for an experienced Product Manager to join the team to help shape and deliver audience targeting strategy. The role will be pivotal in setting a path to accurate ad delivery to audiences across our media landscape, including web, app, video/audio variants. It will take a lead in developing our addressability, audience resolution and identity management direction. Main Responsibilities • Develop and communicate our advertising audience product. • Own the ad product audience roadmap and working with key stakeholders, adapt it accordingly based on business objectives. • Help assess opportunities from the market and formulate proposals for new features, lead team discussion and promote items for inclusion based on agreed priorities. • Working with relevant lines of business leads and their teams around the world to collaborate and build joint solutions. • Working closely with inventory management and technical leads, create narratives around product launches that can be understood across the business. • As a product moves from discovery to definition and then release, work with ad technology, ad operations and marketing teams to create an appropriate launch strategy. WHAT DOES IT TAKE? • Proven experience of launching digital advertising products, either in a publisher or ad technology business. • Ability to apply industry knowledge, market awareness, audience research and analytics insights to ad product strategy and planning. • Extensive knowledge of the advertising targeting space, including data-management platforms and ID management and resolution systems. • Ability to coordinate among multiple business, geographically dispersed stakeholders through an ongoing dialog to ensure product is aligned with business needs and activities. • Experienced, diplomatic communicator, able to ensure tone and language ensures process, need, approach and outcomes are clearly understood. • Agile and adaptable, able to work cross-functionally and internationally, with some travel needed. • Experience of working on direct-to-consumer, digital media or news products an advantage. WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS? • We offer a competitive salary package • Flexible 35-hour working week for work-life balance • 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days • A defined pension scheme and discounted dental, health care, gym and much more • Excellent career progression - access to courses, webinars, workshops and the opportunity to work in different areas of the organisation Package Description Job Reference: 13962 Band: C Salary: £65,000- £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. DISCLAIMER This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
May 14, 2024
Full time
Technology Systems & Delivery Permanent - Full Time London, GB, W12 7FA BBC Studios Distribution Job Closing Date: 02/04/2024 THE ROLE ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. THE ROLE The Advertising Product team sits within the Digital News and Streaming group and has ownership of all ad product decisions; sitting across formats, audience segmentation, demand partnerships and the technology needed to deliver ads effectively and efficiently. The team works closely with our UX, design, content and commercial teams as well as technical delivery units to ensure we have best in class, premium ad products delivering for our customers across the Globe. This is an exciting opportunity to join a skilled and growing team that is delivering premium ad experiences for our users whilst aiding the delivery of revenue growth to our overall business. We are looking for an experienced Product Manager to join the team to help shape and deliver audience targeting strategy. The role will be pivotal in setting a path to accurate ad delivery to audiences across our media landscape, including web, app, video/audio variants. It will take a lead in developing our addressability, audience resolution and identity management direction. Main Responsibilities • Develop and communicate our advertising audience product. • Own the ad product audience roadmap and working with key stakeholders, adapt it accordingly based on business objectives. • Help assess opportunities from the market and formulate proposals for new features, lead team discussion and promote items for inclusion based on agreed priorities. • Working with relevant lines of business leads and their teams around the world to collaborate and build joint solutions. • Working closely with inventory management and technical leads, create narratives around product launches that can be understood across the business. • As a product moves from discovery to definition and then release, work with ad technology, ad operations and marketing teams to create an appropriate launch strategy. WHAT DOES IT TAKE? • Proven experience of launching digital advertising products, either in a publisher or ad technology business. • Ability to apply industry knowledge, market awareness, audience research and analytics insights to ad product strategy and planning. • Extensive knowledge of the advertising targeting space, including data-management platforms and ID management and resolution systems. • Ability to coordinate among multiple business, geographically dispersed stakeholders through an ongoing dialog to ensure product is aligned with business needs and activities. • Experienced, diplomatic communicator, able to ensure tone and language ensures process, need, approach and outcomes are clearly understood. • Agile and adaptable, able to work cross-functionally and internationally, with some travel needed. • Experience of working on direct-to-consumer, digital media or news products an advantage. WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS? • We offer a competitive salary package • Flexible 35-hour working week for work-life balance • 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days • A defined pension scheme and discounted dental, health care, gym and much more • Excellent career progression - access to courses, webinars, workshops and the opportunity to work in different areas of the organisation Package Description Job Reference: 13962 Band: C Salary: £65,000- £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. DISCLAIMER This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Portfolio Director for Oracle Enterprise Applications Company Description Version 1's market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. Number 1 - Best place to work in Ireland 4th Best Large Workplace in the Tech in the UK 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation, and support services 3200+ strong, €347m/£302m revenue business ERP Partner of the Year Job Description The Portfolio Director role within the Enterprise Applications practice will help lead a teams within the practice of over 600 consultants to deliver a portfolio of c £/€10m project services in the Private sector. Reporting to the Head of Private Sector in Enterprise Applications, you will lead a team of senior colleagues across the delivery and commercial roles. This is a senior role in Version 1, with opportunity for the right individual to further progress into senior practice leadership roles across Version 1. In this role you will have full ownership for the P&L of the portfolio and as such, you will likely have held portfolio or programme management roles in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire and drive teams, commercial acumen, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP, EPM or HCM. Oracle experience is NOT mandatory for this role. The role will suit experienced Portfolio Directors who have worked in Finance and\or HR transformation projects, with Oracle or other technologies such as SAP, Workday, Sage, etc. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to deliver the right solution. Qualifications You will have experience in leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You'll enjoy customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility - Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements ensuring our customer is at the heart of everything we do, we understand their ways of working and that we deliver successfully for them. You will likely spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups etc) and travel to Customer sites from time to time. Commercial Growth You will work closely with Commercial colleagues to build and support compelling proposals and customer offerings which will enable and support our continued growth ambition for the practice and deliver profitable outcomes. You'll have your own P&L and be accountable for that. People Leadership You will help lead a team of diverse professionals across our ERP, EPM and HCM teams located across the UK, Ireland and India in the Private Sector. You will ensure that we continue to have world class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators and are suitably skilled and informed in line with the continuously changing nature of Oracle Fusion Cloud products. Additional Information Why Version 1? Share in our Success through our Quarterly performance related Profit Share & an opportunity to join our new V1 Equity success Scheme. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review. Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too. Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon, and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. Additional Information: This is an opportunity to join one of the fastest-growing ERP Consultancies in Ireland & the UK. This is a full-time permanent role with some occasional client site travel. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London. Permanent applications ideally. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
May 14, 2024
Full time
Portfolio Director for Oracle Enterprise Applications Company Description Version 1's market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. Number 1 - Best place to work in Ireland 4th Best Large Workplace in the Tech in the UK 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation, and support services 3200+ strong, €347m/£302m revenue business ERP Partner of the Year Job Description The Portfolio Director role within the Enterprise Applications practice will help lead a teams within the practice of over 600 consultants to deliver a portfolio of c £/€10m project services in the Private sector. Reporting to the Head of Private Sector in Enterprise Applications, you will lead a team of senior colleagues across the delivery and commercial roles. This is a senior role in Version 1, with opportunity for the right individual to further progress into senior practice leadership roles across Version 1. In this role you will have full ownership for the P&L of the portfolio and as such, you will likely have held portfolio or programme management roles in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire and drive teams, commercial acumen, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP, EPM or HCM. Oracle experience is NOT mandatory for this role. The role will suit experienced Portfolio Directors who have worked in Finance and\or HR transformation projects, with Oracle or other technologies such as SAP, Workday, Sage, etc. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to deliver the right solution. Qualifications You will have experience in leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You'll enjoy customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility - Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements ensuring our customer is at the heart of everything we do, we understand their ways of working and that we deliver successfully for them. You will likely spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups etc) and travel to Customer sites from time to time. Commercial Growth You will work closely with Commercial colleagues to build and support compelling proposals and customer offerings which will enable and support our continued growth ambition for the practice and deliver profitable outcomes. You'll have your own P&L and be accountable for that. People Leadership You will help lead a team of diverse professionals across our ERP, EPM and HCM teams located across the UK, Ireland and India in the Private Sector. You will ensure that we continue to have world class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators and are suitably skilled and informed in line with the continuously changing nature of Oracle Fusion Cloud products. Additional Information Why Version 1? Share in our Success through our Quarterly performance related Profit Share & an opportunity to join our new V1 Equity success Scheme. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review. Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too. Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon, and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. Additional Information: This is an opportunity to join one of the fastest-growing ERP Consultancies in Ireland & the UK. This is a full-time permanent role with some occasional client site travel. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London. Permanent applications ideally. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
We have an amazing opportunity for a Head of Housekeeping to join our team at our Ivetsey Bank Hospital in Wheaton Aston, Stafford. As the Head of Housekeeping you will lead the Housekeeping Team and be responsible for the supervision of all areas of housekeeping in a 'hands-on' capacity ensuring a high standard is achieved and maintained. Our Ivetsey Bank Hospital is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18. We specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Our facilities include, Ofsted registered on-site school, High intensity suite, Occupational therapy kitchen, Gym, Outdoor sports area, including a basketball court, Three cabins for therapy, keep fit and a multi-faith cabin. What you'll be working: 37.5 hours per week 8am-4pm / 9am - 5pm What you'll be doing: Maintain standard staff rota ensuring adequate staff cover at all times Organise COSHH training including the maintenance of the COSHH register Be responsible for conducting performance and development reviews for the domestic team, identifying all training needs and implementing where relevant Work with the Centre Manager and HR Administrator in the recruitment and selection of new staff Maintain the budget for Cleaning supplies, Kitchen/Housekeeping Uniforms inc. badges and Linen Undertake cleaning of the Unit, including service users areas and communal areas as designated Carry out general cleaning of premises including floors, sinks, toilets, wash hand basins, baths, work showers, surfaces, cupboards etc. using designated equipment and re-stocking materials as required Ensure correct usage, storage and care of cleaning equipment, adhering to COSHH procedures What you'll have: A positive attitude and a desire to deliver the best possible service to our young people Previous housekeeping experience We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
May 14, 2024
Full time
We have an amazing opportunity for a Head of Housekeeping to join our team at our Ivetsey Bank Hospital in Wheaton Aston, Stafford. As the Head of Housekeeping you will lead the Housekeeping Team and be responsible for the supervision of all areas of housekeeping in a 'hands-on' capacity ensuring a high standard is achieved and maintained. Our Ivetsey Bank Hospital is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18. We specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Our facilities include, Ofsted registered on-site school, High intensity suite, Occupational therapy kitchen, Gym, Outdoor sports area, including a basketball court, Three cabins for therapy, keep fit and a multi-faith cabin. What you'll be working: 37.5 hours per week 8am-4pm / 9am - 5pm What you'll be doing: Maintain standard staff rota ensuring adequate staff cover at all times Organise COSHH training including the maintenance of the COSHH register Be responsible for conducting performance and development reviews for the domestic team, identifying all training needs and implementing where relevant Work with the Centre Manager and HR Administrator in the recruitment and selection of new staff Maintain the budget for Cleaning supplies, Kitchen/Housekeeping Uniforms inc. badges and Linen Undertake cleaning of the Unit, including service users areas and communal areas as designated Carry out general cleaning of premises including floors, sinks, toilets, wash hand basins, baths, work showers, surfaces, cupboards etc. using designated equipment and re-stocking materials as required Ensure correct usage, storage and care of cleaning equipment, adhering to COSHH procedures What you'll have: A positive attitude and a desire to deliver the best possible service to our young people Previous housekeeping experience We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group