One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Pear Recruitment - Block & Commercial Property Manager - East London Salary - £30,000 - £40,000 (depending on experience) Due to continued growth, our client a long-established Chartered surveying practice are on the lookout for a Property Manager with a minimum experience of 3 years + to join their friendly team based in East London. You would be taking on management of a portfolio which includes residential blocks, along with some commercial property and Assured Shorthold Tenancies. So, if you have a mix of experience in both Block, commercial and AST you would be the perfect fit! You will have a fair-sized portfolio to manage so organisation and a great telephone manner is key. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. This is a full-time role for a Property Manager located in London, E1. The Property Manager would be responsible for: Responsibilities • Overseeing the day-to-day management issues concerning the properties in the portfolio • Managing Landlord and Tenant relations • Be the main point of contact for clients, leaseholders and tenants, addressing their queries/requests in a timely and professional manner • Coordinating maintenance and repairs • Ensuring compliance with relevant laws and regulations • Have a good understanding of the various Health & Safety (including fire safety) requirements and to be up to date with all current legislation • Being able to read and understand leases and legal documentation • Attending tenant meetings and Annual General Meetings (AGM) as and when required. • Being able to use the property management software. Experience of the Re-leased software is not essential as training can be provided. • To have a good accounting knowledge including setting budgets (alongside the accounts team) Essential Requirements: • A minimum of 3-4 years + experience in Residential Block Management and Property Management • Excellent communication skills (verbal and written English language skills, including grammar and spelling, with keen attention to detail) • Able to act professionally at all times • Good work ethic • Good time management • Good telephone manner • Must be computer literate and able to use MS Office (Word, Excel and Outlook) efficiently • Maintain strict confidentiality • Ability to work on your own initiative • To be a team player • Enthusiastic, positive outlook Preferable: • Have knowledge of Re-leased property management software is preferable • Full UK Driving Licence and owning their own car is preferable • An IRPM qualification is desirable but not essential Qualifications • Bachelor's degree in Business Administration, Accounting, Finance, or a related field • Strong written and verbal communication skills • Experience in property management, leasing, or real estate • Excellent analytical and problem-solving skills • Knowledge of relevant laws and regulations, including landlord-tenant laws, fair housing, and building codes • Strong organizational and time management skills, and the ability to work independently and as part of a team • Proficiency in Microsoft Office, property management software, and financial management systems • Certified Property Manager (CPM) designation is a plus If you are interested in this Block & Commercial Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Apr 26, 2024
Full time
Pear Recruitment - Block & Commercial Property Manager - East London Salary - £30,000 - £40,000 (depending on experience) Due to continued growth, our client a long-established Chartered surveying practice are on the lookout for a Property Manager with a minimum experience of 3 years + to join their friendly team based in East London. You would be taking on management of a portfolio which includes residential blocks, along with some commercial property and Assured Shorthold Tenancies. So, if you have a mix of experience in both Block, commercial and AST you would be the perfect fit! You will have a fair-sized portfolio to manage so organisation and a great telephone manner is key. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. This is a full-time role for a Property Manager located in London, E1. The Property Manager would be responsible for: Responsibilities • Overseeing the day-to-day management issues concerning the properties in the portfolio • Managing Landlord and Tenant relations • Be the main point of contact for clients, leaseholders and tenants, addressing their queries/requests in a timely and professional manner • Coordinating maintenance and repairs • Ensuring compliance with relevant laws and regulations • Have a good understanding of the various Health & Safety (including fire safety) requirements and to be up to date with all current legislation • Being able to read and understand leases and legal documentation • Attending tenant meetings and Annual General Meetings (AGM) as and when required. • Being able to use the property management software. Experience of the Re-leased software is not essential as training can be provided. • To have a good accounting knowledge including setting budgets (alongside the accounts team) Essential Requirements: • A minimum of 3-4 years + experience in Residential Block Management and Property Management • Excellent communication skills (verbal and written English language skills, including grammar and spelling, with keen attention to detail) • Able to act professionally at all times • Good work ethic • Good time management • Good telephone manner • Must be computer literate and able to use MS Office (Word, Excel and Outlook) efficiently • Maintain strict confidentiality • Ability to work on your own initiative • To be a team player • Enthusiastic, positive outlook Preferable: • Have knowledge of Re-leased property management software is preferable • Full UK Driving Licence and owning their own car is preferable • An IRPM qualification is desirable but not essential Qualifications • Bachelor's degree in Business Administration, Accounting, Finance, or a related field • Strong written and verbal communication skills • Experience in property management, leasing, or real estate • Excellent analytical and problem-solving skills • Knowledge of relevant laws and regulations, including landlord-tenant laws, fair housing, and building codes • Strong organizational and time management skills, and the ability to work independently and as part of a team • Proficiency in Microsoft Office, property management software, and financial management systems • Certified Property Manager (CPM) designation is a plus If you are interested in this Block & Commercial Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Administrator / Coordinator Location: Eastleigh Hours of work ; 37 hours per week Monday to Friday (8.30am to 5pm) Pay: £12.50- £14.50per hour dependent on experience Duration: This is a temporary ongoing position for at least 12 weeks - this could lead to a FTC or permanent contract in some cases although cant be guaranteed.Dynamite recruitment is currently working in partnership with a property related organisation who are UK wide . Due to huge growth plans our client is looking to recruit an Administrator /Coordinator to join a specialist department . As an Administrator / Coordinator you will be responsible for acting as a key point of contact for external contractors and suppliers.Provide day to day administrative support for the team, this includes liaising with the trade's teams, raising requests for jobs to be completed , raising purchase orders, and invoicing. Key duties include. To be a main point of contact for clients via email and on the telephone To provide an excellent customer service at all times To be responsible for raising works orders, taking accurate information, and requesting work to be completed To complete general administration To schedule in work to be completed , liaising with the customer and the contractors and Trades team. Liaise and engage with customers to schedule in appointments and to keep them up to date. Where there could be possible legal implications ensure there is a strong emphasis on providing an excellent customer service Resolve day to day customer queries relating to contractor works. To create reports for management The ideal Administrator /Coordinator will have / be. Experience of prioritising workload in a busy working environment. Excellent demonstrable communication, administration and customer service skills working with customers and managers at all levels. Excellent level of understanding of Microsoft programmes and in-house database systems. Organised, efficient and a team player. To be considered please submit your CV asap. INDB
Apr 26, 2024
Full time
Administrator / Coordinator Location: Eastleigh Hours of work ; 37 hours per week Monday to Friday (8.30am to 5pm) Pay: £12.50- £14.50per hour dependent on experience Duration: This is a temporary ongoing position for at least 12 weeks - this could lead to a FTC or permanent contract in some cases although cant be guaranteed.Dynamite recruitment is currently working in partnership with a property related organisation who are UK wide . Due to huge growth plans our client is looking to recruit an Administrator /Coordinator to join a specialist department . As an Administrator / Coordinator you will be responsible for acting as a key point of contact for external contractors and suppliers.Provide day to day administrative support for the team, this includes liaising with the trade's teams, raising requests for jobs to be completed , raising purchase orders, and invoicing. Key duties include. To be a main point of contact for clients via email and on the telephone To provide an excellent customer service at all times To be responsible for raising works orders, taking accurate information, and requesting work to be completed To complete general administration To schedule in work to be completed , liaising with the customer and the contractors and Trades team. Liaise and engage with customers to schedule in appointments and to keep them up to date. Where there could be possible legal implications ensure there is a strong emphasis on providing an excellent customer service Resolve day to day customer queries relating to contractor works. To create reports for management The ideal Administrator /Coordinator will have / be. Experience of prioritising workload in a busy working environment. Excellent demonstrable communication, administration and customer service skills working with customers and managers at all levels. Excellent level of understanding of Microsoft programmes and in-house database systems. Organised, efficient and a team player. To be considered please submit your CV asap. INDB
Security Manager (High-profile location) Salary: 55,000 Location: Central London This is a unique opportunity for a people focused Security Manager to lead a dedicated team at one of the capitals most prestigious locations. We are seeking a people focused Security Manager to oversee the delivery of security at a high-profile location in Central London. This role will see you manage a large team of security officers in a fast-paced environment as well as helping to shape and implement the wider security strategy. You will be a Security Manager with experience leading security teams and flourish delivering a 5 customer focused service. You thrive in a fast-paced environment where no two days are the same. Applicants should meet the following criteria: Experience managing the delivery of operational security. An experienced people manager with the ability to lead and develop staff Experience leading and managing large teams Experience implementing security strategy relating to counter terrorism, emergency planning/response, threat assessment etc. A passion for service excellence Experience of influencing and engaging stakeholders Ideally you will have experience in the hospitality (4/5 Hotel environment), arts or luxury sectors. Key duties and responsibilities will include: Managing the delivery of site security in a busy and high-profile environment. Conduct and monitor staff appraisals and encourage further development Staff training and development across core areas such as counter terrorism response, customer service and effective communication. The planning and implementation of Incident management and response Event security planning and preparation Safeguarding of various assets to include people, buildings and information Assist with the strategic planning of the security function Oversee the delivery of control room operations Cross functional working with the Property and Facilities teams. Undertake risk assessments Liaise with emergency services when required Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
Apr 26, 2024
Full time
Security Manager (High-profile location) Salary: 55,000 Location: Central London This is a unique opportunity for a people focused Security Manager to lead a dedicated team at one of the capitals most prestigious locations. We are seeking a people focused Security Manager to oversee the delivery of security at a high-profile location in Central London. This role will see you manage a large team of security officers in a fast-paced environment as well as helping to shape and implement the wider security strategy. You will be a Security Manager with experience leading security teams and flourish delivering a 5 customer focused service. You thrive in a fast-paced environment where no two days are the same. Applicants should meet the following criteria: Experience managing the delivery of operational security. An experienced people manager with the ability to lead and develop staff Experience leading and managing large teams Experience implementing security strategy relating to counter terrorism, emergency planning/response, threat assessment etc. A passion for service excellence Experience of influencing and engaging stakeholders Ideally you will have experience in the hospitality (4/5 Hotel environment), arts or luxury sectors. Key duties and responsibilities will include: Managing the delivery of site security in a busy and high-profile environment. Conduct and monitor staff appraisals and encourage further development Staff training and development across core areas such as counter terrorism response, customer service and effective communication. The planning and implementation of Incident management and response Event security planning and preparation Safeguarding of various assets to include people, buildings and information Assist with the strategic planning of the security function Oversee the delivery of control room operations Cross functional working with the Property and Facilities teams. Undertake risk assessments Liaise with emergency services when required Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance + Benefits Job Type: Full time / Permanent About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company s profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a can-do attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, document types etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme . click apply for full job details
Apr 26, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance + Benefits Job Type: Full time / Permanent About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company s profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a can-do attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, document types etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme . click apply for full job details
Do you want to work for a company who are consistently voted as one of the best companies to work for in the UK? Are you an experienced Secretary / PA / EA with people management experience? Would you enjoy managing others whilst also working closely with senior stakeholders? Glad to hear it - this is a fantastic role This large UK wide financial services company is looking for a Secretarial Team Manager to work closely with the regional office managers across 8 locations UK wide. You will have excellent leadership and people skills to be able to manage, support, and improve the quality of the secretarial services offered to stakeholders as well as looking at continuous improvement opportunities. The Secretarial Team Manager role is a broad and highly visible role with plenty of opportunity to make your mark. Benefits Hybrid role Extensive benefits including bonus 25 days holiday and excellent pension Clubs, societies and charity events What are the day-to-day responsibilities of the role: The Secretarial Team Manager manages the team of secretaries UK wide to ensure delivery of goals and customer satisfaction. Carry out 1-2-1's, huddles, team meetings as appropriate to ensure smooth running and all goals are being met. Support Operations team on key projects which impact secretarial services, facilities, property, procurement and other back-office functions Carry out regular onsite visits. Produce monthly reports for senior management covering people, performance and recommendations. Required Skills and Qualifications: Previous secretarial and line management experience required A strong people person with excellent communication skills who is able to generate positive working relationships. As the Secretarial Team Manager, you will be client focused with very high delivery standards Strong MS Office skills and database skills If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY!
Apr 26, 2024
Full time
Do you want to work for a company who are consistently voted as one of the best companies to work for in the UK? Are you an experienced Secretary / PA / EA with people management experience? Would you enjoy managing others whilst also working closely with senior stakeholders? Glad to hear it - this is a fantastic role This large UK wide financial services company is looking for a Secretarial Team Manager to work closely with the regional office managers across 8 locations UK wide. You will have excellent leadership and people skills to be able to manage, support, and improve the quality of the secretarial services offered to stakeholders as well as looking at continuous improvement opportunities. The Secretarial Team Manager role is a broad and highly visible role with plenty of opportunity to make your mark. Benefits Hybrid role Extensive benefits including bonus 25 days holiday and excellent pension Clubs, societies and charity events What are the day-to-day responsibilities of the role: The Secretarial Team Manager manages the team of secretaries UK wide to ensure delivery of goals and customer satisfaction. Carry out 1-2-1's, huddles, team meetings as appropriate to ensure smooth running and all goals are being met. Support Operations team on key projects which impact secretarial services, facilities, property, procurement and other back-office functions Carry out regular onsite visits. Produce monthly reports for senior management covering people, performance and recommendations. Required Skills and Qualifications: Previous secretarial and line management experience required A strong people person with excellent communication skills who is able to generate positive working relationships. As the Secretarial Team Manager, you will be client focused with very high delivery standards Strong MS Office skills and database skills If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY!
Our client are looking for aspiring solicitors with a passion for Employment Law to join their business on a fantastic opportunity for a Training Contract. Our client are part of a global group, who are experts within their field. During the training contract, you'll have seats within various areas of the group. Employment Law Advice Health and Safety Finance Commercial and Civil Litigation Group In House Legal Intellectual Property This is an opportunity for any individual who has completed their LPC and is looking to specialise within Employment Law and build their experience within a team of experienced solicitors. During this time you will complete your PQE, which will last 2 years. On the Training Contract, your key duties/tasks include: To provide clients with legally compliant and commercial advice, predominantly on Settlement Agreements, Commercial Queries, Data Protection, as well as employment law querying including gross misconduct, SOSR, TUPE, grievances alleging discrimination, multiple redundancies and absence management. Ensure that personal knowledge of HR and Employment Law is continually updated. Achieve six measured set KPIs to support all clients with quality sound advice in a productive manner within set SLAs in order to provide a first call resolution. This will be predominately call advice and adjusted accordingly by your particular caseload whilst being available for the clients. To actively own cases to resolution, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided. Review client documentation and provide advice accordingly taking their internal terms and conditions into account. Refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To undertake and report on client visits as required by the Advice Service Managers. Follow internal protocols for managing and escalating cases where applicable and ensure full communication and smooth transition when transferring cases to other specialist teams. Carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. Ensuring that training records are maintained to reflect the work you have done linked to the skills standard. Take responsibility for your own self development. Develop good working practices by managing your time, effort and resources effectively. Person Specification: LPC Qualified. Excellent communication skills, problem solving and an ability to communicate with Key stakeholders throughout the business Commercially Minded. In return, you'll be rewarded with a comprehensive benefits package including: 25 Holidays + Bank Holidays (increases with service) Day off on your Birthday Annual Profit Share Scheme/ Bonus Christmas Bonus after 3 years Contributory Pension Scheme (% increases with service) Private Health Insurance after 5 years INDMANJ
Apr 26, 2024
Full time
Our client are looking for aspiring solicitors with a passion for Employment Law to join their business on a fantastic opportunity for a Training Contract. Our client are part of a global group, who are experts within their field. During the training contract, you'll have seats within various areas of the group. Employment Law Advice Health and Safety Finance Commercial and Civil Litigation Group In House Legal Intellectual Property This is an opportunity for any individual who has completed their LPC and is looking to specialise within Employment Law and build their experience within a team of experienced solicitors. During this time you will complete your PQE, which will last 2 years. On the Training Contract, your key duties/tasks include: To provide clients with legally compliant and commercial advice, predominantly on Settlement Agreements, Commercial Queries, Data Protection, as well as employment law querying including gross misconduct, SOSR, TUPE, grievances alleging discrimination, multiple redundancies and absence management. Ensure that personal knowledge of HR and Employment Law is continually updated. Achieve six measured set KPIs to support all clients with quality sound advice in a productive manner within set SLAs in order to provide a first call resolution. This will be predominately call advice and adjusted accordingly by your particular caseload whilst being available for the clients. To actively own cases to resolution, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided. Review client documentation and provide advice accordingly taking their internal terms and conditions into account. Refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To undertake and report on client visits as required by the Advice Service Managers. Follow internal protocols for managing and escalating cases where applicable and ensure full communication and smooth transition when transferring cases to other specialist teams. Carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. Ensuring that training records are maintained to reflect the work you have done linked to the skills standard. Take responsibility for your own self development. Develop good working practices by managing your time, effort and resources effectively. Person Specification: LPC Qualified. Excellent communication skills, problem solving and an ability to communicate with Key stakeholders throughout the business Commercially Minded. In return, you'll be rewarded with a comprehensive benefits package including: 25 Holidays + Bank Holidays (increases with service) Day off on your Birthday Annual Profit Share Scheme/ Bonus Christmas Bonus after 3 years Contributory Pension Scheme (% increases with service) Private Health Insurance after 5 years INDMANJ
PLEASE NOTE THERE IS AN OCCUPATIONAL REQUIREMENT FOR FEMALE OFFICERS DUE TO THE NEED TO SEARCH FEMALE STAFF AND VISITORS ENTERING AND LEAVING THE WAREHOUSE. YOU MUST BE ABLE TO WORK 4 ON 4 OFF DAY SHIFT AND HAVE ACCESS TO YOUR OWN VEHICLE TO TRAVEL TO EACH SITE. Job Objectives & Responsibilities To protect our customer's property, people and / or assets by providing security services indirect accordance with the sites published assignment instructions(AI's) and any subsequent changes. Delivering results that meet and/ or exceed the key performance indicators / service level agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Management of access control. Meeting and greeting all individuals who attend site. Conducting internal and external patrols, checking for signs of damage, vandalism, theft. Communicating effectively with colleagues, client personnel and Management. Management of keys and passes issue and return. Dealing with site alarms. Monitoring of CCTV systems and following procedures in the event of an incident. Production and submission of incident reports. Keeping records of site activity through the Daily Occurrence Book. Locking/Unlocking site. Any other requests as communicated with client personnel. Training: Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure your new your license 16 weeks before expiry. Security and Health & Safety Look out for and to immediately report any Health & Safety hazards or potential hazards onsite. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers Complete an accurate detailed notebook entry as soon as possible after any incident which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to the client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre store portal incidents. Shift pattern 4 on 4 off night shifts - 19:00-07:00 Monday to Friday 11.73 Nightshift Weekend availability
Apr 26, 2024
Contractor
PLEASE NOTE THERE IS AN OCCUPATIONAL REQUIREMENT FOR FEMALE OFFICERS DUE TO THE NEED TO SEARCH FEMALE STAFF AND VISITORS ENTERING AND LEAVING THE WAREHOUSE. YOU MUST BE ABLE TO WORK 4 ON 4 OFF DAY SHIFT AND HAVE ACCESS TO YOUR OWN VEHICLE TO TRAVEL TO EACH SITE. Job Objectives & Responsibilities To protect our customer's property, people and / or assets by providing security services indirect accordance with the sites published assignment instructions(AI's) and any subsequent changes. Delivering results that meet and/ or exceed the key performance indicators / service level agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Management of access control. Meeting and greeting all individuals who attend site. Conducting internal and external patrols, checking for signs of damage, vandalism, theft. Communicating effectively with colleagues, client personnel and Management. Management of keys and passes issue and return. Dealing with site alarms. Monitoring of CCTV systems and following procedures in the event of an incident. Production and submission of incident reports. Keeping records of site activity through the Daily Occurrence Book. Locking/Unlocking site. Any other requests as communicated with client personnel. Training: Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure your new your license 16 weeks before expiry. Security and Health & Safety Look out for and to immediately report any Health & Safety hazards or potential hazards onsite. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers Complete an accurate detailed notebook entry as soon as possible after any incident which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to the client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre store portal incidents. Shift pattern 4 on 4 off night shifts - 19:00-07:00 Monday to Friday 11.73 Nightshift Weekend availability
GetAgent is the first port of call when looking to sell your home. Where buyers go to Rightmove, sellers go to GetAgent. Best known as the estate agent comparison site, we help 15,000 homeowners per month find the best estate agent. With a friendly team of over 80 people based in beautiful offices in Old Street we are backed by some of the industry's leading investors including Channel 4, Seedcamp and 500 Startups. Together, we are transforming the experience of selling your home. Role Overview We are seeking a dynamic and experienced individual to join our team as the Head of Operations. As the Head of Operations, you will play a pivotal role in overseeing and optimising the day to day operations of GetAgent including leading a team of 15 people across 3 different teams; Operations And Administrative, Credit Control and Customer Relations. You will be responsible for ensuring operational excellence across all aspects of our platform, driving efficiency, scalability, and continuous improvement. What you'll be doing Lead and manage the operations team (15), providing guidance, support and mentorship to ensure team cohesion and effectiveness. Develop and implement operational strategies and processes to streamline workflows, improve productivity, and enhance the overall user experience. Collaborate closely with cross functional teams, including sales, product development, marketing, and customer support, to align operations with company goals and objectives. Analyse data and metrics to identify areas for improvement and optimization, making data driven decisions to drive business growth. Training, development, recruitment and retention of the operations team; with a particular focus on upskilling the assistant managers within the operations team. Maintain a strong focus on quality assurance and compliance, ensuring adherence to regulatory requirements and company standards. What we'll need from you Proven experience in a senior generalist operations role. Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives. You will have significant, demonstrableexperience leading and developing multi-disciplinary teams. Excellent analytical and problem-solving abilities, with a keen eye for detail and a strategic mindset. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Demonstrable track record of driving operational excellence and implementing process improvements. Experience working in a fast-paced, startup environment is highly desirable. Knowledge of estate agency operations and the UK property market is a plus. What's in it for you Join a fast growing company at an extremely exciting point in our journey Work with great people - They are the best thing about GetAgent Dive headfirst into one of the biggest industries in the world and help simplify the stressful process of moving house! A competitive salary and benefits package
Apr 26, 2024
Full time
GetAgent is the first port of call when looking to sell your home. Where buyers go to Rightmove, sellers go to GetAgent. Best known as the estate agent comparison site, we help 15,000 homeowners per month find the best estate agent. With a friendly team of over 80 people based in beautiful offices in Old Street we are backed by some of the industry's leading investors including Channel 4, Seedcamp and 500 Startups. Together, we are transforming the experience of selling your home. Role Overview We are seeking a dynamic and experienced individual to join our team as the Head of Operations. As the Head of Operations, you will play a pivotal role in overseeing and optimising the day to day operations of GetAgent including leading a team of 15 people across 3 different teams; Operations And Administrative, Credit Control and Customer Relations. You will be responsible for ensuring operational excellence across all aspects of our platform, driving efficiency, scalability, and continuous improvement. What you'll be doing Lead and manage the operations team (15), providing guidance, support and mentorship to ensure team cohesion and effectiveness. Develop and implement operational strategies and processes to streamline workflows, improve productivity, and enhance the overall user experience. Collaborate closely with cross functional teams, including sales, product development, marketing, and customer support, to align operations with company goals and objectives. Analyse data and metrics to identify areas for improvement and optimization, making data driven decisions to drive business growth. Training, development, recruitment and retention of the operations team; with a particular focus on upskilling the assistant managers within the operations team. Maintain a strong focus on quality assurance and compliance, ensuring adherence to regulatory requirements and company standards. What we'll need from you Proven experience in a senior generalist operations role. Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives. You will have significant, demonstrableexperience leading and developing multi-disciplinary teams. Excellent analytical and problem-solving abilities, with a keen eye for detail and a strategic mindset. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Demonstrable track record of driving operational excellence and implementing process improvements. Experience working in a fast-paced, startup environment is highly desirable. Knowledge of estate agency operations and the UK property market is a plus. What's in it for you Join a fast growing company at an extremely exciting point in our journey Work with great people - They are the best thing about GetAgent Dive headfirst into one of the biggest industries in the world and help simplify the stressful process of moving house! A competitive salary and benefits package
Principal Valuation Surveyor - Local Authority (North West England) - 12 Month Interim (Inside IR35) Goodman Masson is recruiting for a highly motivated Principal Valuation Surveyor to join a local authority in North West England. This is a 12-month interim assignment (Inside IR35). The Role: Provide expert advice on council property acquisitions, disposals, and development projects, supporting the Asset and Valuation Manager. Lead on multi-disciplinary projects, ensuring timely contributions and the production of accurate asset valuations compliant with RICS and CIPFA guidance. Deputise confidently for the Asset and Valuation Manager, maintaining service quality in their absence. What You'll Bring: Proven experience as a Principal Valuation Surveyor, ideally within a local authority environment. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills to build strong relationships with internal and external stakeholders. A meticulous approach with a proven ability to deliver high-quality work within deadlines. A valid UK driver's license with access to your own vehicle for occasional on-site visits (hybrid working - 1/2 days in the office). What The Council Offers: An exciting opportunity to make a significant impact on regeneration across the borough. The chance to work within a supportive and collaborative team. If you are interested in the role please contact myself - (url removed) In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Apr 26, 2024
Seasonal
Principal Valuation Surveyor - Local Authority (North West England) - 12 Month Interim (Inside IR35) Goodman Masson is recruiting for a highly motivated Principal Valuation Surveyor to join a local authority in North West England. This is a 12-month interim assignment (Inside IR35). The Role: Provide expert advice on council property acquisitions, disposals, and development projects, supporting the Asset and Valuation Manager. Lead on multi-disciplinary projects, ensuring timely contributions and the production of accurate asset valuations compliant with RICS and CIPFA guidance. Deputise confidently for the Asset and Valuation Manager, maintaining service quality in their absence. What You'll Bring: Proven experience as a Principal Valuation Surveyor, ideally within a local authority environment. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills to build strong relationships with internal and external stakeholders. A meticulous approach with a proven ability to deliver high-quality work within deadlines. A valid UK driver's license with access to your own vehicle for occasional on-site visits (hybrid working - 1/2 days in the office). What The Council Offers: An exciting opportunity to make a significant impact on regeneration across the borough. The chance to work within a supportive and collaborative team. If you are interested in the role please contact myself - (url removed) In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Maintenance Manager Trevett Services have an exciting opportunity for a Maintenance Manager to join our client who are an MOD provider based in Farnborough for an initial 3 month contract. Main Duties & Responsibilities Reporting on maintenance delivery performance; escalating problems, issues and risks, as necessary. Co-ordination with Property Operations Managers / Delivery Leads / Relevant Stakeholders to ensure effective delivery of the plans and adjustment of priorities to meet business needs Prioritisation, planning and resource allocation in respect of demand, reactive and corrective tasks Engagement with key contractors to ensure priority, delivery performance, resource and competency requirements are established and maintained Identifying work into packages doe both internal and external delivery Experience Previously worked for an FM provider / preferably would have worked on an MOD site. M&E background
Apr 26, 2024
Contractor
Maintenance Manager Trevett Services have an exciting opportunity for a Maintenance Manager to join our client who are an MOD provider based in Farnborough for an initial 3 month contract. Main Duties & Responsibilities Reporting on maintenance delivery performance; escalating problems, issues and risks, as necessary. Co-ordination with Property Operations Managers / Delivery Leads / Relevant Stakeholders to ensure effective delivery of the plans and adjustment of priorities to meet business needs Prioritisation, planning and resource allocation in respect of demand, reactive and corrective tasks Engagement with key contractors to ensure priority, delivery performance, resource and competency requirements are established and maintained Identifying work into packages doe both internal and external delivery Experience Previously worked for an FM provider / preferably would have worked on an MOD site. M&E background
Contract Administrator - I currently have an opportunity for 2 x Contract Administrators to join a rapidly-expanding social housing contractor, working in their head office in Potters Bar, Hertfordshire. 1 position will be working within the gas department, with the other covering the mechanical & electrical side. As a Contract Administrator, your duties will include :- Scheduling work for engineers Updating internal CRM system Providing updates and reports to clients and contract managers General office administration including filing, faxing and photocopying Responding to service queries from customers and clients The starting basic salary for the Contract Administrator is 26-28k based on experience, the working hours are Monday to Friday 8am-5pm with no weekends required. Previous experience working within the property/gas/M&E/construction sector is essential to ensure a smooth transition. Proffiency in microsoft platforms including excel and word are also required. If you are a Contract Administrator looking for a new permanent opportunity to start ASAP, please get in touch. TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection or application process due to disability or a long-term health condition, we will do our best to assist you.
Apr 26, 2024
Full time
Contract Administrator - I currently have an opportunity for 2 x Contract Administrators to join a rapidly-expanding social housing contractor, working in their head office in Potters Bar, Hertfordshire. 1 position will be working within the gas department, with the other covering the mechanical & electrical side. As a Contract Administrator, your duties will include :- Scheduling work for engineers Updating internal CRM system Providing updates and reports to clients and contract managers General office administration including filing, faxing and photocopying Responding to service queries from customers and clients The starting basic salary for the Contract Administrator is 26-28k based on experience, the working hours are Monday to Friday 8am-5pm with no weekends required. Previous experience working within the property/gas/M&E/construction sector is essential to ensure a smooth transition. Proffiency in microsoft platforms including excel and word are also required. If you are a Contract Administrator looking for a new permanent opportunity to start ASAP, please get in touch. TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection or application process due to disability or a long-term health condition, we will do our best to assist you.
Monday - Friday Permanent position 25-27,000 per annum 37 hours per week Office based Must have previous experience within Planning/Scheduling for Social Housing projects and reactive works Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, commercial buildings, contracts managers, etc.
Apr 26, 2024
Full time
Monday - Friday Permanent position 25-27,000 per annum 37 hours per week Office based Must have previous experience within Planning/Scheduling for Social Housing projects and reactive works Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, commercial buildings, contracts managers, etc.
Connells Group are looking for motivated Accounts Administrators to join their busy Client Accounts team in Leighton Buzzard . Our Accounts Administrators provide support to our Lettings Branches, Landlords and Tenants. If you enjoy working as part of a team, are interested in accounts or administration and are dedicated in providing a high level of service, then this could be the role for you! You will be responsible for: Check property, landlord & tenant details on client accounts computer system and ensure all charges for fees are correctly raised Process renewals, terminations of tenancies and return of deposits Perform other administration tasks related to the letting of properties Process supplier invoices and handle queries from suppliers Ensure all funds received are identified and allocated correctly Process rents received and remit to landlord daily by Faster Payments & Cheque Perform bank and fee reconciliations Produce statements to landlords detailing transactions on account Process requests from internal and external customers Handle queries coming into the department via phone and email in a timely and professional manner Be responsible for ensuring that all tasks carried out are in line with internal processes and meet current legislation Ad hoc duties as required by line manager Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via phone and email Excellent PC and related technology skills Excellent writing skills Good analytical ability Ability to stay calm under pressure and work to tight deadlines Flexible approach to working especially at peak times such as month end Basic accounts/bookkeeping background an advantage but not necessary About Connells Group Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00326
Apr 26, 2024
Full time
Connells Group are looking for motivated Accounts Administrators to join their busy Client Accounts team in Leighton Buzzard . Our Accounts Administrators provide support to our Lettings Branches, Landlords and Tenants. If you enjoy working as part of a team, are interested in accounts or administration and are dedicated in providing a high level of service, then this could be the role for you! You will be responsible for: Check property, landlord & tenant details on client accounts computer system and ensure all charges for fees are correctly raised Process renewals, terminations of tenancies and return of deposits Perform other administration tasks related to the letting of properties Process supplier invoices and handle queries from suppliers Ensure all funds received are identified and allocated correctly Process rents received and remit to landlord daily by Faster Payments & Cheque Perform bank and fee reconciliations Produce statements to landlords detailing transactions on account Process requests from internal and external customers Handle queries coming into the department via phone and email in a timely and professional manner Be responsible for ensuring that all tasks carried out are in line with internal processes and meet current legislation Ad hoc duties as required by line manager Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via phone and email Excellent PC and related technology skills Excellent writing skills Good analytical ability Ability to stay calm under pressure and work to tight deadlines Flexible approach to working especially at peak times such as month end Basic accounts/bookkeeping background an advantage but not necessary About Connells Group Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00326
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
About the Role We have two exciting opportunities for full time Property Services Inspectors to join an existing team of inspectors responsible for the standard of communal areas and appearance of Hightown properties. As a Property Services Inspector, you will have good technical knowledge within the housing construction field and will be expected to carry out regular inspections and following up actions needed to meet the high standards expected by residents. The successful candidate will be responsible for: Carrying out a programme of stock condition surveys on a designated patch Ensuring up to date accuracy of the property database so that future works can be efficiently planned Carrying out property and health and safety inspections including pre and post inspections Frequently liaising with residents to ensure the expected property standards are maintained Complete Fire Risk Assessments of communal buildings and assets About You We are therefore looking for an individual who demonstrates a compassionate, enthusiastic, and respective and can-do approach. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others. To apply for the role of Property Services Inspector you will need to have the following: Knowledge or qualifications in a relevant sector, for example in building construction/surveying/building regulation Experience of working within public sector housing Ability to climb stairs and ladders on a regular basis A good general knowledge of IT, particularly Microsoft office packages Excellent communication and customer care skills All applicants must hold a valid UK driving licence and have access to a vehicle. About Us Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers. We currently manage over 8,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver around 500 new affordable homes each year. The Benefits We offer a range of benefits which include: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 39,039 pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance (Dependant on start date and contract length) Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym Closing date: Tuesday 7th May 2024 Interview date: Monday 13th May 2024 We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Apr 26, 2024
Full time
About the Role We have two exciting opportunities for full time Property Services Inspectors to join an existing team of inspectors responsible for the standard of communal areas and appearance of Hightown properties. As a Property Services Inspector, you will have good technical knowledge within the housing construction field and will be expected to carry out regular inspections and following up actions needed to meet the high standards expected by residents. The successful candidate will be responsible for: Carrying out a programme of stock condition surveys on a designated patch Ensuring up to date accuracy of the property database so that future works can be efficiently planned Carrying out property and health and safety inspections including pre and post inspections Frequently liaising with residents to ensure the expected property standards are maintained Complete Fire Risk Assessments of communal buildings and assets About You We are therefore looking for an individual who demonstrates a compassionate, enthusiastic, and respective and can-do approach. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others. To apply for the role of Property Services Inspector you will need to have the following: Knowledge or qualifications in a relevant sector, for example in building construction/surveying/building regulation Experience of working within public sector housing Ability to climb stairs and ladders on a regular basis A good general knowledge of IT, particularly Microsoft office packages Excellent communication and customer care skills All applicants must hold a valid UK driving licence and have access to a vehicle. About Us Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers. We currently manage over 8,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver around 500 new affordable homes each year. The Benefits We offer a range of benefits which include: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 39,039 pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance (Dependant on start date and contract length) Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym Closing date: Tuesday 7th May 2024 Interview date: Monday 13th May 2024 We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
THE ROLE The Head of Auction Sales will focus on maximizing the growth of Sotheby's Wine business in the UK, with an emphasis on driving sales from the region to auction (and retail), both locally and internationally. You will have specialist knowledge and experience, be a highly-motivated independent self-starter, tasked with sourcing high value collections, negotiating profitable sales, meeting P&L plan and margin targets across the business. He or she will have and develop a significant private client and trade network, negotiate deals, inspect and catalogue wines, provide advice to buyers both for drinking and investment, create and attend Wine events, and provide general organization and administration as the business requires. As part of the global wine & spirits leadership team, you will be expected to contribute to and implement the growth strategy focusing on the UK. RESPONSIBILITIES Leadership Enhance the visibility of Sotheby's Wine as part of the Sotheby's brands, and drive profitable growth of Sotheby's Wine to secure its short- and long-term success Apply your innate understanding of the wine trade to further create a Sotheby's Wine brand in the UK that is commercially appealing, consistent with the brand and priced sensibly Secure profitable consignments for auction and direct acquisition through retail, meeting individual revenue targets and help the local and global teams meet annual plan Contribute to the success of the business plan by meeting and exceeding assigned sales goals Develop and implement the agreed auction, retail (including e-Commerce) and storage (including virtual storage) vision for Sotheby's Wine in Europe, collaborating equally with the Continental European Wine and global Wine management teams Collaborate with internal stakeholders across the wider business as well as the global Sotheby's Wine team to compose, produce and execute interesting, innovative and profitable sale formats and concepts across the Sotheby's sales channels Develop strong and collaborative relationships both within Sotheby's Wine and within the auction house generally Contribute to the global leadership of the wine business by helping shape the strategy for growth in the UK and help implement initiatives Provide support to other parts of the Auction and Retail wine business as and when required Expertise Sourcing and securing profitable consignments for auction and direct selling opportunities through retail, meeting individual revenue targets and helping the team meet annual budget targets Secure profitable consignments for auction and direct selling opportunities through retail, meeting individual revenue targets and help the local and global teams meet annual plan Setting an example of scholarship providing expertise, researching and cataloguing wines to the highest standard Perform property inspection for wine at Sotheby's Wine warehouses and on-site at client's premises Proofing digital catalogues and listings Valuing property to provide auction/retail/fair market/insurance estimates as required by the client Assisting with inspection and research/cataloguing of wines for sale in New York and Hong Kong when required Client Relationship Management Grow Sotheby's Wine private client and trade network in the UK Drive a long-term client development strategy across private, trade and winery clients Using Specialist knowledge and expertise on strategic long-term business getting focused on high level opportunities and their requirements. Act as a client contact for this client base and develop strong relationships with revenue opportunities Act as an ambassador for the Wine business within Sotheby's, promoting its services, products and expertise to internal stakeholders, cross selling the Sotheby's Wine business to all Sotheby's clients Provide advice to buyers across both auction & retail Responsible for selling wine to clients via telephone, email, in-person and at events Events composition/participation to include client development and entertaining Work with the wider business to streamline processes and ensure efficient client service, engaging with operations, marketing, events, and regional Chairman / business development to create consistently exceptional client experience Team and Sale Management Develop, train, manage, incentivise and retain the UK Wine team Working with Specialist, Operations team, oversee preparation of marketing and communication strategies in conjunction with the Marketing, Press and Editorial teams to sell sales. Ensure that the Specialist Operations team manages sale production and deadlines: Ensure that all photography is completed in a timely manner Researching and writing catalogue entries, Proof-reading Liaising with Catalogue Production and Sale Creation teams as appropriate Produce and manage appraisal and proposal coordination Responsible for having business getting spreadsheet updated to current status Work with the wider business to streamline processes and ensure efficient client service, engaging with operations, marketing, events, and regional Chairman / business development to create consistently exceptional client experience Manage wine auctions and related events IDEAL EXPERIENCE & COMPETENCIES 10+ years of Specialist experience in fine wine and the Global wine market People Management experience in a fine wine business preferred Proven ability to operate in a start-up or similar environment, providing dynamic, strategic leadership combined with hands-on operational drive Capable of identifying obstacles to growth and success, and translating expertise into results Proven manager, inspirational and dynamic leader, with experience of global teams Commit to uphold ethical standards at the highest level, consistent with Sotheby's reputation. Understand and demonstrate a "no compromise" attitude towards luxury: protecting the Sotheby's Wine vision and brand equity while achieving short term sales goals Experience in developing HNW and trade network and converting relationships into revenue Strong ability to network and convert social connections into business opportunitiesHigh level of attention to detail Professional, discreet and commercial client service skills Proficient in MS Word, Excel, and SAP preferred
Apr 26, 2024
Full time
THE ROLE The Head of Auction Sales will focus on maximizing the growth of Sotheby's Wine business in the UK, with an emphasis on driving sales from the region to auction (and retail), both locally and internationally. You will have specialist knowledge and experience, be a highly-motivated independent self-starter, tasked with sourcing high value collections, negotiating profitable sales, meeting P&L plan and margin targets across the business. He or she will have and develop a significant private client and trade network, negotiate deals, inspect and catalogue wines, provide advice to buyers both for drinking and investment, create and attend Wine events, and provide general organization and administration as the business requires. As part of the global wine & spirits leadership team, you will be expected to contribute to and implement the growth strategy focusing on the UK. RESPONSIBILITIES Leadership Enhance the visibility of Sotheby's Wine as part of the Sotheby's brands, and drive profitable growth of Sotheby's Wine to secure its short- and long-term success Apply your innate understanding of the wine trade to further create a Sotheby's Wine brand in the UK that is commercially appealing, consistent with the brand and priced sensibly Secure profitable consignments for auction and direct acquisition through retail, meeting individual revenue targets and help the local and global teams meet annual plan Contribute to the success of the business plan by meeting and exceeding assigned sales goals Develop and implement the agreed auction, retail (including e-Commerce) and storage (including virtual storage) vision for Sotheby's Wine in Europe, collaborating equally with the Continental European Wine and global Wine management teams Collaborate with internal stakeholders across the wider business as well as the global Sotheby's Wine team to compose, produce and execute interesting, innovative and profitable sale formats and concepts across the Sotheby's sales channels Develop strong and collaborative relationships both within Sotheby's Wine and within the auction house generally Contribute to the global leadership of the wine business by helping shape the strategy for growth in the UK and help implement initiatives Provide support to other parts of the Auction and Retail wine business as and when required Expertise Sourcing and securing profitable consignments for auction and direct selling opportunities through retail, meeting individual revenue targets and helping the team meet annual budget targets Secure profitable consignments for auction and direct selling opportunities through retail, meeting individual revenue targets and help the local and global teams meet annual plan Setting an example of scholarship providing expertise, researching and cataloguing wines to the highest standard Perform property inspection for wine at Sotheby's Wine warehouses and on-site at client's premises Proofing digital catalogues and listings Valuing property to provide auction/retail/fair market/insurance estimates as required by the client Assisting with inspection and research/cataloguing of wines for sale in New York and Hong Kong when required Client Relationship Management Grow Sotheby's Wine private client and trade network in the UK Drive a long-term client development strategy across private, trade and winery clients Using Specialist knowledge and expertise on strategic long-term business getting focused on high level opportunities and their requirements. Act as a client contact for this client base and develop strong relationships with revenue opportunities Act as an ambassador for the Wine business within Sotheby's, promoting its services, products and expertise to internal stakeholders, cross selling the Sotheby's Wine business to all Sotheby's clients Provide advice to buyers across both auction & retail Responsible for selling wine to clients via telephone, email, in-person and at events Events composition/participation to include client development and entertaining Work with the wider business to streamline processes and ensure efficient client service, engaging with operations, marketing, events, and regional Chairman / business development to create consistently exceptional client experience Team and Sale Management Develop, train, manage, incentivise and retain the UK Wine team Working with Specialist, Operations team, oversee preparation of marketing and communication strategies in conjunction with the Marketing, Press and Editorial teams to sell sales. Ensure that the Specialist Operations team manages sale production and deadlines: Ensure that all photography is completed in a timely manner Researching and writing catalogue entries, Proof-reading Liaising with Catalogue Production and Sale Creation teams as appropriate Produce and manage appraisal and proposal coordination Responsible for having business getting spreadsheet updated to current status Work with the wider business to streamline processes and ensure efficient client service, engaging with operations, marketing, events, and regional Chairman / business development to create consistently exceptional client experience Manage wine auctions and related events IDEAL EXPERIENCE & COMPETENCIES 10+ years of Specialist experience in fine wine and the Global wine market People Management experience in a fine wine business preferred Proven ability to operate in a start-up or similar environment, providing dynamic, strategic leadership combined with hands-on operational drive Capable of identifying obstacles to growth and success, and translating expertise into results Proven manager, inspirational and dynamic leader, with experience of global teams Commit to uphold ethical standards at the highest level, consistent with Sotheby's reputation. Understand and demonstrate a "no compromise" attitude towards luxury: protecting the Sotheby's Wine vision and brand equity while achieving short term sales goals Experience in developing HNW and trade network and converting relationships into revenue Strong ability to network and convert social connections into business opportunitiesHigh level of attention to detail Professional, discreet and commercial client service skills Proficient in MS Word, Excel, and SAP preferred
Job Title: Property Administrator Location: Edinburgh, Scotland Company Overview: Our client is a leading property management firm dedicated to delivering exceptional service and value to property owners and tenants in Edinburgh. They pride themselves on professionalism, integrity, and innovation in managing residential properties. They are seeking a diligent and detail-oriented Property Administrator to join their team. Job Overview: As a Property Administrator, you will play a crucial role in supporting their property management operations in Edinburgh. You will be responsible for assisting with administrative tasks related to property leasing, tenant communications, maintenance coordination, and general office management. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Assist with the leasing process, including processing rental applications, conducting background checks, and preparing lease agreements. Serve as a point of contact for tenant inquiries and concerns, providing timely and courteous responses to maintain tenant satisfaction. Coordinate maintenance requests from tenants, liaising with vendors and contractors to ensure prompt resolution of issues. Maintain accurate records of lease agreements, tenant communications, maintenance activities, and other relevant documentation. Collaborate with property managers and other team members to support efficient property operations and achieve organisational goals. Assist with financial tasks such as invoicing, and processing expense reimbursements. Manage office supplies and equipment, ensuring availability of necessary resources for day-to-day operations. Uphold company policies and procedures, maintaining confidentiality and professionalism in all interactions with tenants and colleagues Qualifications: Preferred experience in property management or a related field is preferred. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, colleagues, and vendors. Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Preferred proficiency in Microsoft Word/Office/Excel A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges. This Property Administrator position offers an exciting opportunity to contribute to the success of their property management firm in Edinburgh. If you are passionate about delivering exceptional service and thrive in a dynamic, collaborative environment, we encourage you to apply. They offer competitive compensation, professional development opportunities, and a supportive team culture committed to excellence. Construction and Property Recruitment Ltd is a recruitment business that provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy.
Apr 26, 2024
Full time
Job Title: Property Administrator Location: Edinburgh, Scotland Company Overview: Our client is a leading property management firm dedicated to delivering exceptional service and value to property owners and tenants in Edinburgh. They pride themselves on professionalism, integrity, and innovation in managing residential properties. They are seeking a diligent and detail-oriented Property Administrator to join their team. Job Overview: As a Property Administrator, you will play a crucial role in supporting their property management operations in Edinburgh. You will be responsible for assisting with administrative tasks related to property leasing, tenant communications, maintenance coordination, and general office management. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Assist with the leasing process, including processing rental applications, conducting background checks, and preparing lease agreements. Serve as a point of contact for tenant inquiries and concerns, providing timely and courteous responses to maintain tenant satisfaction. Coordinate maintenance requests from tenants, liaising with vendors and contractors to ensure prompt resolution of issues. Maintain accurate records of lease agreements, tenant communications, maintenance activities, and other relevant documentation. Collaborate with property managers and other team members to support efficient property operations and achieve organisational goals. Assist with financial tasks such as invoicing, and processing expense reimbursements. Manage office supplies and equipment, ensuring availability of necessary resources for day-to-day operations. Uphold company policies and procedures, maintaining confidentiality and professionalism in all interactions with tenants and colleagues Qualifications: Preferred experience in property management or a related field is preferred. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, colleagues, and vendors. Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Preferred proficiency in Microsoft Word/Office/Excel A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges. This Property Administrator position offers an exciting opportunity to contribute to the success of their property management firm in Edinburgh. If you are passionate about delivering exceptional service and thrive in a dynamic, collaborative environment, we encourage you to apply. They offer competitive compensation, professional development opportunities, and a supportive team culture committed to excellence. Construction and Property Recruitment Ltd is a recruitment business that provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy.
Main Duties and Responsibilities You would be responsible for the delivery of an excellent proactive support service to our colleagues in the areas listed below: Contracts/Facilities Management: Primary point of contact for all contracts/ facilities queries (including any issues that may arise on occasions outside of office hours). Oversee the cleaning services to ensure meticulous maintenance of premises, liaising with the contractors and building/property managing agents to resolve any issues in a timely manner. Support the Director of HR and Support Services in the preparation of the budget, monitoring expenditure and general financial administrative duties such as checking orders and invoices. Be the first point of contact for any queries or concerns relating to Health and Safety and ensure compliance to at least minimum standard relating to the Health and Safety at Work Act; appointing fire wardens/ first aiders, managing fire drill, weekly fire alarm testing, staff awareness training, site induction and management of the outsourced Health and Safety contractors Liaise with the managing agent as necessary to resolve any repair and maintenance issues Escalate the requirement of any maintenance or repair work to the Director of HR and Support Services if required Maintain security arrangements around the office including managing relationships with external suppliers Mail: Overall responsibility for ensuring that all mail is processed and franked daily including recorded and special deliveries ahead of evening collections (Royal Mail and DX) Maintain the franking machine, being the first point of contact for reporting faults, maintenance, adding credit and ordering franking supplies Ensure that incoming Royal Mail and DX mail is sorted and delivered each day in line with firm procedures Liaise with Royal Mail and DX Delivery Services to report any late deliveries and collections Ensure a prompt internal post-delivery and collection service at designated times throughout the day Undertake external deliveries and collections as necessary Document Management/Archives: Overall responsibility for the maintenance of accurate records of all archived documents Ensure documents are issued and returned as requested in accordance with Firm procedures Ensure all employees for whom you are responsible have appropriate training and development needs identified and acted upon Undertake regular supervision and management of staff, including participation in recruitment, induction and disciplinary/grievance procedures when required. Skills, knowledge and experience Experience working in an Office Management/ Facilities Management role is essential Proven experience in managing contracts and carrying out regular reviews to ensure satisfactory performance and value for money Knowledge and experience of health and safety within an office environment Strong experience in managing people with confidence Proficient in using Microsoft Office applications including Outlook, Teams, Word and Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 26, 2024
Full time
Main Duties and Responsibilities You would be responsible for the delivery of an excellent proactive support service to our colleagues in the areas listed below: Contracts/Facilities Management: Primary point of contact for all contracts/ facilities queries (including any issues that may arise on occasions outside of office hours). Oversee the cleaning services to ensure meticulous maintenance of premises, liaising with the contractors and building/property managing agents to resolve any issues in a timely manner. Support the Director of HR and Support Services in the preparation of the budget, monitoring expenditure and general financial administrative duties such as checking orders and invoices. Be the first point of contact for any queries or concerns relating to Health and Safety and ensure compliance to at least minimum standard relating to the Health and Safety at Work Act; appointing fire wardens/ first aiders, managing fire drill, weekly fire alarm testing, staff awareness training, site induction and management of the outsourced Health and Safety contractors Liaise with the managing agent as necessary to resolve any repair and maintenance issues Escalate the requirement of any maintenance or repair work to the Director of HR and Support Services if required Maintain security arrangements around the office including managing relationships with external suppliers Mail: Overall responsibility for ensuring that all mail is processed and franked daily including recorded and special deliveries ahead of evening collections (Royal Mail and DX) Maintain the franking machine, being the first point of contact for reporting faults, maintenance, adding credit and ordering franking supplies Ensure that incoming Royal Mail and DX mail is sorted and delivered each day in line with firm procedures Liaise with Royal Mail and DX Delivery Services to report any late deliveries and collections Ensure a prompt internal post-delivery and collection service at designated times throughout the day Undertake external deliveries and collections as necessary Document Management/Archives: Overall responsibility for the maintenance of accurate records of all archived documents Ensure documents are issued and returned as requested in accordance with Firm procedures Ensure all employees for whom you are responsible have appropriate training and development needs identified and acted upon Undertake regular supervision and management of staff, including participation in recruitment, induction and disciplinary/grievance procedures when required. Skills, knowledge and experience Experience working in an Office Management/ Facilities Management role is essential Proven experience in managing contracts and carrying out regular reviews to ensure satisfactory performance and value for money Knowledge and experience of health and safety within an office environment Strong experience in managing people with confidence Proficient in using Microsoft Office applications including Outlook, Teams, Word and Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Self-Storage Store Manager Salary: up to 37,000 + bonus Location: West London We are seeking a dynamic sales driven Self Storage Store Manager to join a growing Self Storage company. The Store Manager will be responsible for overseeing all aspects of the self-storage facility, including managing daily operations, maximising occupancy rates, facility upkeep, and providing exceptional customer service. Key Responsibilities: Manage day-to-day operations of the self-storage facility, including opening and closing procedures, facility maintenance, and security protocols. Develop and implement strategies to attract and retain customers, ensuring high occupancy rates and maximising revenue. Provide excellent customer service, addressing inquiries, concerns, and requests in a timely and professional manner. Conduct regular inspections of the facility to ensure cleanliness, safety, and compliance with company policies and procedures. Manage rental agreements, process payments, and maintain accurate records of customer accounts. Monitor and manage inventory levels, ordering supplies as needed to maintain operational efficiency. Qualifications: Previous experience in a management role, preferably in the self-storage industry or a related field. Strong leadership skills with the ability to motivate and inspire team members. Excellent communication and interpersonal skills, with a customer-focused approach. Proficiency in computer applications, including Microsoft Office Suite and property management software. Detail-oriented with strong organizational and multitasking abilities. Ability to work independently and make sound decisions in a fast-paced environment. Knowledge of relevant regulations and compliance standards.
Apr 26, 2024
Full time
Self-Storage Store Manager Salary: up to 37,000 + bonus Location: West London We are seeking a dynamic sales driven Self Storage Store Manager to join a growing Self Storage company. The Store Manager will be responsible for overseeing all aspects of the self-storage facility, including managing daily operations, maximising occupancy rates, facility upkeep, and providing exceptional customer service. Key Responsibilities: Manage day-to-day operations of the self-storage facility, including opening and closing procedures, facility maintenance, and security protocols. Develop and implement strategies to attract and retain customers, ensuring high occupancy rates and maximising revenue. Provide excellent customer service, addressing inquiries, concerns, and requests in a timely and professional manner. Conduct regular inspections of the facility to ensure cleanliness, safety, and compliance with company policies and procedures. Manage rental agreements, process payments, and maintain accurate records of customer accounts. Monitor and manage inventory levels, ordering supplies as needed to maintain operational efficiency. Qualifications: Previous experience in a management role, preferably in the self-storage industry or a related field. Strong leadership skills with the ability to motivate and inspire team members. Excellent communication and interpersonal skills, with a customer-focused approach. Proficiency in computer applications, including Microsoft Office Suite and property management software. Detail-oriented with strong organizational and multitasking abilities. Ability to work independently and make sound decisions in a fast-paced environment. Knowledge of relevant regulations and compliance standards.
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. What you'll do: Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Similar Positions Experience Measurement & Insights Manager At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.
Apr 26, 2024
Full time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. What you'll do: Develop requirements and solutions to scope out a new analytics datamart solution for the B2C Marketing Create and maintain a clear product roadmap for B2C Marketing Analytics capabilities , aligning it with business goals and customer needs Help prioritize open issues and synthesize into themes that may need to be holistically addressed Test and sign off on releases to ensure they meet a proper definition of done Collect, define, and refine future capability sets to empower marketers to uncover insights, trends and key KPI reporting Scope and create project plans, develop ing processes, coordinating, and driving execution, and communicating to senior management on status, risks, and process or product changes Own communication, accelerating progress by driving crisp and timely decisions, clearing blockers and escalating as appropriate Influence design and development of strategic processes Support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members Who you are: Experience with structuring customer and business problems and solutions to address, determining tangible actions and driving forward the execution of initiatives to solve problems 5+ years of relevant experience in tech and highly analytical environment Previous success building strong partnerships and relationships with clients or stakeholders in a wide range of roles and levels, across the institution Degree Computer Science/Mathematics/Engineering/Statistics or related technical field, or equivalent related professional experience in applied analytical and statistics Knowledge about mobile measurement best practices and app analytics platforms such as Branch, Appsflyer, etc is a plus Excellent presentation and communication skills Able to identify methods for collecting data, performing advanced data analyses, articulating findings SQL/ Tableau expertise - Python or R is a plus Advanced knowledge of Jira, Confluence and SharePoint a plus Product management background is a plus About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. Similar Positions Experience Measurement & Insights Manager At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.