Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed What You'll Bring: A blend of technical expertise and exceptional customer service skills The ability to remain calm, patient, and personable while addressing technical issues Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory Knowledge of cyber security best practices, network infrastructures, and printer management Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, will also be considered for this role.
Apr 25, 2024
Full time
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed What You'll Bring: A blend of technical expertise and exceptional customer service skills The ability to remain calm, patient, and personable while addressing technical issues Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory Knowledge of cyber security best practices, network infrastructures, and printer management Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, will also be considered for this role.
Trainee Social Value Coordinator - Leading Commercial Contractor Bristol & Surrounding areas We have a fantastic opportunity for a Trainee Social Value Coordinator to join a leading nationwide contractor. Our client is one of the country's top privately owned contractors who specialise in private and public commercial new builds within the education, health care, retail and leisure sectors. They are currently looking for a social value trainee to cover developments across the South West Counties. Main Responsibilities: Working closely with the pre-construction team when putting together bids. Manage and maintain relationships with the local community, companies and educational facilities. Assist with recruitment for apprenticeships and placements. Manage relevant marketing materials. Your responsibilities will include (not exhaustive): Lead CSR activities, events and initiatives Produce content for social media, website and new letters, developing and managing communications for the projects also liaising with the site teams to gain progress reports from site. Keeping up to date with local and surrounding news, also being a Representative figure for the business across the community. The Ideal Candidate: The successful applicant in the role of Trainee Social Value Coordinator will be instrumental in the future development of the environmental and economics of the company's culture to achieve the benefits available through their continuous improvement strategies. You will have experience within a similar role and preferably within the construction industry. Qualifications/Requirements/Capabilities: GCSE in Maths & English Previous experience within a corporate responsibility or Social value based role. Bachelors Degree Strong communication skills both verbally and written Good knowledge and experience of Microsoft packages Benefits: In the role of Trainee Social Value Coordinator the company additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:Competitive salary ranging from 30K - 35K + Company Car/ Car Allowance + Pension + Health care and more. For more information please contact Claire Spiers at Fawkes & Reece (South) on (phone number removed) or email (url removed)
Apr 23, 2024
Full time
Trainee Social Value Coordinator - Leading Commercial Contractor Bristol & Surrounding areas We have a fantastic opportunity for a Trainee Social Value Coordinator to join a leading nationwide contractor. Our client is one of the country's top privately owned contractors who specialise in private and public commercial new builds within the education, health care, retail and leisure sectors. They are currently looking for a social value trainee to cover developments across the South West Counties. Main Responsibilities: Working closely with the pre-construction team when putting together bids. Manage and maintain relationships with the local community, companies and educational facilities. Assist with recruitment for apprenticeships and placements. Manage relevant marketing materials. Your responsibilities will include (not exhaustive): Lead CSR activities, events and initiatives Produce content for social media, website and new letters, developing and managing communications for the projects also liaising with the site teams to gain progress reports from site. Keeping up to date with local and surrounding news, also being a Representative figure for the business across the community. The Ideal Candidate: The successful applicant in the role of Trainee Social Value Coordinator will be instrumental in the future development of the environmental and economics of the company's culture to achieve the benefits available through their continuous improvement strategies. You will have experience within a similar role and preferably within the construction industry. Qualifications/Requirements/Capabilities: GCSE in Maths & English Previous experience within a corporate responsibility or Social value based role. Bachelors Degree Strong communication skills both verbally and written Good knowledge and experience of Microsoft packages Benefits: In the role of Trainee Social Value Coordinator the company additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:Competitive salary ranging from 30K - 35K + Company Car/ Car Allowance + Pension + Health care and more. For more information please contact Claire Spiers at Fawkes & Reece (South) on (phone number removed) or email (url removed)
BIM Coordinator - Coventry - Up to 43,000 + Benefits - Ref 1598 I am currently recruiting for a BIM Coordinator to work for a key client of mine based in Coventry. Salary up to 43,000 + Benefits. This company works with industry, educational establishments, and the public sector, providing design and installation services to assist clients in becoming more sustainable. They also support a range of sectors with development of low carbon energy projects (renewable energy generation and decarbonisation strategies) to become net zero. To support the growth of the business and the major upcoming projects they now have the need to appoint a BIM Coordinator on a permanent basis. As a BIM Coordinator, you will be reporting into the Technical Manager. The role will involve the process of P&ID modelling and piping systems design in building services. This will include occasional liaison with customers around specifications of models. Essential Requirements: Minimum 2 year's industry experience with Revit and AutoCAD Experience with Building Services Design This is a rare and exciting opportunity for a BIM Coordinator to work for a growing company, whilst being secure in the market they operate within. They fully support career development if this appeals and the work is very varied providing constant challenges. This is an immediate requirement so if you have the required skills and experience then please get in touch ASAP with an up-to-date copy of your CV. Either apply direct or contact Josh on (phone number removed).
Apr 23, 2024
Full time
BIM Coordinator - Coventry - Up to 43,000 + Benefits - Ref 1598 I am currently recruiting for a BIM Coordinator to work for a key client of mine based in Coventry. Salary up to 43,000 + Benefits. This company works with industry, educational establishments, and the public sector, providing design and installation services to assist clients in becoming more sustainable. They also support a range of sectors with development of low carbon energy projects (renewable energy generation and decarbonisation strategies) to become net zero. To support the growth of the business and the major upcoming projects they now have the need to appoint a BIM Coordinator on a permanent basis. As a BIM Coordinator, you will be reporting into the Technical Manager. The role will involve the process of P&ID modelling and piping systems design in building services. This will include occasional liaison with customers around specifications of models. Essential Requirements: Minimum 2 year's industry experience with Revit and AutoCAD Experience with Building Services Design This is a rare and exciting opportunity for a BIM Coordinator to work for a growing company, whilst being secure in the market they operate within. They fully support career development if this appeals and the work is very varied providing constant challenges. This is an immediate requirement so if you have the required skills and experience then please get in touch ASAP with an up-to-date copy of your CV. Either apply direct or contact Josh on (phone number removed).
SEND PA Secondary School Full-time Haringey Start date: April Ongoing contract A large, well-resourced secondary school in Haringey are looking for a SEND PA to support the Special Educational Needs and Disabilities Coordinator (SENDCo). The role In this role you will provide high-quality, relevant administration support services to the SENDCo to ensure that SEND pupils across the school can achieve their learning potential. You will report directly to the SENDCo and will work alongside all areas of Inclusion within the school, including the Designated Specialist Provision and the Behaviour Hub. The main duties of the post will be: Work with SENDCo's, SEN Administration and Admissions Officer to ensure efficient administration across the department. Assist with the Teaching Assistant timetables and day to day cover of Teaching Assistant staff Organisation and timetabling of exam access arrangements. Liaise with council teams, regarding matters of pupils' SEND details. Provide accurate SIMS entry, storage and reporting of student data. Tracking Admissions files and deadlines. Assist in the responses to Local Authorities when consultations are received. Management of EduKey (Provision Map) in relation to Inclusion across the school. Maintain SEN diary for meetings, tours, EHCP reviews etc. This successful, popular and over-subscribed secondary school in based in Haringey. The school was graded Good in its last two Ofsted inspections, and there is a strong commitment to further improvement based on effective teaching and learning and high expectations of students. The school are looking for a SEND PA with; Excellent knowledge of SEND a minimum of 1 years' experience working in a school Working knowledge of SIMS Be extremely organised in administration and proactive Have a friendly and calm approach, and a passion for working in an SEN school Be available on a full-time basis If you have all of the above and are looking for an opportunity to further your career within SEND management this this is an excellent opportunity. Please apply with an up-to-date CV outlining your skills and experience. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.
Apr 21, 2024
Full time
SEND PA Secondary School Full-time Haringey Start date: April Ongoing contract A large, well-resourced secondary school in Haringey are looking for a SEND PA to support the Special Educational Needs and Disabilities Coordinator (SENDCo). The role In this role you will provide high-quality, relevant administration support services to the SENDCo to ensure that SEND pupils across the school can achieve their learning potential. You will report directly to the SENDCo and will work alongside all areas of Inclusion within the school, including the Designated Specialist Provision and the Behaviour Hub. The main duties of the post will be: Work with SENDCo's, SEN Administration and Admissions Officer to ensure efficient administration across the department. Assist with the Teaching Assistant timetables and day to day cover of Teaching Assistant staff Organisation and timetabling of exam access arrangements. Liaise with council teams, regarding matters of pupils' SEND details. Provide accurate SIMS entry, storage and reporting of student data. Tracking Admissions files and deadlines. Assist in the responses to Local Authorities when consultations are received. Management of EduKey (Provision Map) in relation to Inclusion across the school. Maintain SEN diary for meetings, tours, EHCP reviews etc. This successful, popular and over-subscribed secondary school in based in Haringey. The school was graded Good in its last two Ofsted inspections, and there is a strong commitment to further improvement based on effective teaching and learning and high expectations of students. The school are looking for a SEND PA with; Excellent knowledge of SEND a minimum of 1 years' experience working in a school Working knowledge of SIMS Be extremely organised in administration and proactive Have a friendly and calm approach, and a passion for working in an SEN school Be available on a full-time basis If you have all of the above and are looking for an opportunity to further your career within SEND management this this is an excellent opportunity. Please apply with an up-to-date CV outlining your skills and experience. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.
The role will be working with children or young people with special educational needs and disabilities on our weight management programmes. They will be supporting complex families and communities to make sustained behaviour change and tailor their approach to meet individual needs. To support individual children, young people and families on our programmes To work with communities to empower them to support children with SEND To support delivery of the BZ Families programme across Gloucestershire To help develop and implement high quality learning resources to support individual needs To work collaboratively with other internal and external stakeholders To support with administrative tasks including participant sign-up, data capture and reporting To support Triage across BeeZee Bodies programmes Qualifications A relevant qualification in youth/community/ wellbeing/ health/ education/social care/ counselling Lived experience of living/working with people with special educational needs and/or disabilities Experience Essential Experience of working with children and young people Experience of working with people living with disabilities or those with complex needs Experience of working on events involving young people Desirable Experience of designing and delivering engaging sessions for young people with SEND Experience of working in a health, education or social care environment or good understanding of supporting others to maintain a healthy lifestyle Experience of managing safeguarding cases Individual Competencies Empathy combined with a genuine desire and commitment to improve the quality of the lives of the young people A personable, non-judgemental and sensitive approach to communicating with the public Excellent communication skills with the ability and confidence to establish positive relationships with young people and motivate them to participate in activities and projects IT literate especially excellent working knowledge of Microsoft Office Excellent data processing and data management system skills Excellent organizational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team Able to carry out your roles and responsibilities whilst holding a complex caseload Fluent and clear in English speaking Confident, self-motivated, passionate, flexible, adaptable and creative Attention to detail Able to respond positively to new situations Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information Ability to reflect and appraise own performance and that of others Drive and have own car Key Business Priorities Internal Line managed by Contract Manager of BeeZee Bodies Gloucestershire Contract. Will form part of the BeeZee Bodies Gloucestershire team, working together to deliver weight management services to CYP and their families. External Will work closely with community organisations, partners and families for excellent delivery in Gloucestershire, providing feedback to partners and community organisations on the development of the programmes. Will likely feedback to Gloucestershire CYP Clinical MDT on individual cases EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 21, 2024
Full time
The role will be working with children or young people with special educational needs and disabilities on our weight management programmes. They will be supporting complex families and communities to make sustained behaviour change and tailor their approach to meet individual needs. To support individual children, young people and families on our programmes To work with communities to empower them to support children with SEND To support delivery of the BZ Families programme across Gloucestershire To help develop and implement high quality learning resources to support individual needs To work collaboratively with other internal and external stakeholders To support with administrative tasks including participant sign-up, data capture and reporting To support Triage across BeeZee Bodies programmes Qualifications A relevant qualification in youth/community/ wellbeing/ health/ education/social care/ counselling Lived experience of living/working with people with special educational needs and/or disabilities Experience Essential Experience of working with children and young people Experience of working with people living with disabilities or those with complex needs Experience of working on events involving young people Desirable Experience of designing and delivering engaging sessions for young people with SEND Experience of working in a health, education or social care environment or good understanding of supporting others to maintain a healthy lifestyle Experience of managing safeguarding cases Individual Competencies Empathy combined with a genuine desire and commitment to improve the quality of the lives of the young people A personable, non-judgemental and sensitive approach to communicating with the public Excellent communication skills with the ability and confidence to establish positive relationships with young people and motivate them to participate in activities and projects IT literate especially excellent working knowledge of Microsoft Office Excellent data processing and data management system skills Excellent organizational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team Able to carry out your roles and responsibilities whilst holding a complex caseload Fluent and clear in English speaking Confident, self-motivated, passionate, flexible, adaptable and creative Attention to detail Able to respond positively to new situations Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information Ability to reflect and appraise own performance and that of others Drive and have own car Key Business Priorities Internal Line managed by Contract Manager of BeeZee Bodies Gloucestershire Contract. Will form part of the BeeZee Bodies Gloucestershire team, working together to deliver weight management services to CYP and their families. External Will work closely with community organisations, partners and families for excellent delivery in Gloucestershire, providing feedback to partners and community organisations on the development of the programmes. Will likely feedback to Gloucestershire CYP Clinical MDT on individual cases EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Our client, a professional and internationally renowned educator, require TWO experienced Programme Managers to sit within their Apprenticeships Operations team. The successful Programme Manager(s) will be an integral part of the Operations Apprenticeships team, an expert at managing the day to day organisation and delivery of the complex and high value apprenticeship programs to ensure they are delivered to a very high standard and with the professionalism this educational institution warrants. Main duties: * The Programme Manager will be the main point of contact for assigned faculty to ensure their courses are prepared in time to the standard required, supporting them in their teaching and being responsible for the success of the course * Work with the Programs Director and other Managers to support apprentices with going on/returning from leave of absence, progression management, academic probation, handling academic disciplinary issues and any requests with transition to or from the programs. * The Programme Manager will build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for Apprenticeships * Assist Apprenticeships Senior Leadership and Apprentice Support Team with orientation, graduation, recruitment events, and arrangements for any other events as appropriate * The Programme Manager will lead the Program Team (coordinators/managers) to ensure excellent administration of financial data, enrollment, assessment, marking & results dissemination, attendance, and course delivery * Manage the Program Team and share responsibilities in management of systems including Salesforce (Student Records, Finance, logistics/resources), Canvas (online learning management system), and Zoom/Teams (Live Sessions & webinars) to ensure successful delivery of programs * Use of Salesforce to monitor and report revenue, costs and remaining budget as required, suggest and implement ways to save costs and increase margin * The Programme Manager will create, follow and maintain clear program plans against which progress, risks and issues can be identified and reported * Manage academic communications for programs online, onsite and by email & other media. * Be an expert in programs regulations, so can advise and respond to queries and train others as needed e.g. for new staff Requirements: * Educated to degree level or relevant business qualification * Experience of Apprenticeships preferred. * Experience of further or higher education sector and academic administration preferred. * Experience with CRM and Learning Management Systems such as Salesforce and Canvas is desirable but not essential (full training will be given) * A confident user of Microsoft Office software, in particular Excel and PowerPoint * Highly analytical with excellent problem solving and project management capabilities Benefits include: * 25 days paid holiday each year (3 days typically held for Christmas period shutdown) * Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities) * Access to the company pension scheme and healthcare schemes * Pension scheme Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy. National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds
Sep 16, 2021
Full time
Our client, a professional and internationally renowned educator, require TWO experienced Programme Managers to sit within their Apprenticeships Operations team. The successful Programme Manager(s) will be an integral part of the Operations Apprenticeships team, an expert at managing the day to day organisation and delivery of the complex and high value apprenticeship programs to ensure they are delivered to a very high standard and with the professionalism this educational institution warrants. Main duties: * The Programme Manager will be the main point of contact for assigned faculty to ensure their courses are prepared in time to the standard required, supporting them in their teaching and being responsible for the success of the course * Work with the Programs Director and other Managers to support apprentices with going on/returning from leave of absence, progression management, academic probation, handling academic disciplinary issues and any requests with transition to or from the programs. * The Programme Manager will build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for Apprenticeships * Assist Apprenticeships Senior Leadership and Apprentice Support Team with orientation, graduation, recruitment events, and arrangements for any other events as appropriate * The Programme Manager will lead the Program Team (coordinators/managers) to ensure excellent administration of financial data, enrollment, assessment, marking & results dissemination, attendance, and course delivery * Manage the Program Team and share responsibilities in management of systems including Salesforce (Student Records, Finance, logistics/resources), Canvas (online learning management system), and Zoom/Teams (Live Sessions & webinars) to ensure successful delivery of programs * Use of Salesforce to monitor and report revenue, costs and remaining budget as required, suggest and implement ways to save costs and increase margin * The Programme Manager will create, follow and maintain clear program plans against which progress, risks and issues can be identified and reported * Manage academic communications for programs online, onsite and by email & other media. * Be an expert in programs regulations, so can advise and respond to queries and train others as needed e.g. for new staff Requirements: * Educated to degree level or relevant business qualification * Experience of Apprenticeships preferred. * Experience of further or higher education sector and academic administration preferred. * Experience with CRM and Learning Management Systems such as Salesforce and Canvas is desirable but not essential (full training will be given) * A confident user of Microsoft Office software, in particular Excel and PowerPoint * Highly analytical with excellent problem solving and project management capabilities Benefits include: * 25 days paid holiday each year (3 days typically held for Christmas period shutdown) * Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities) * Access to the company pension scheme and healthcare schemes * Pension scheme Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy. National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds