Job title: Tour Coordinator Location: E1 8AA, London Pay rate: 27,000 - 30,000 per annum About Kuoni Tumlare: At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destination experts - enabling us to make a real difference to the world. About the Business / Function: Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveller's needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travellers from over 50 countries can enjoy memorable travel experiences worry free. About the Role: As the "Tour Coordinator", you'll be responsible not only for land service bookings such as restaurants, guides, local coaches, special requests etc., but also to coordinate the entire tour and ensure timely confirmations within budget and high level of operational quality, the tours will be associated within Benelux, UK and Ireland. Key Responsibilities: Tour planning including revenue control and efficient supplier selection for a different type of tours. Booking services of series and ad-hoc tours itineraries according to sales requirements, destination specifics, budget, and supplier conditions. Establish and keep a good relationship with all suppliers. Ensure service bookings are planned as per the logical itinerary routing. Handle last-minute changes when groups are on the road as well as emergency cases/calls wherever required. To process and confirm critical services efficiently and accurately, paying attention to any special requirements of the clients. Investigate and resolve service complaints. Proactive communication with suppliers for critical services. Prompt communication within the team about updates like special deals, closures, or supplier feedback. Support customer service team in event of major on-road issues. Building rapport with the tourism board to gather information on new sightseeing activities or restaurant information. Build and maintain good internal relationships with a broad range of internal stakeholders including Procurement, Accounting, Sales, and Operations, in English. Coordination with Finance team for prepayments and query resolutions Job Requirements To Succeed in the Role, You Should Have: Travel industry market & culture understanding desirable Good written and verbal English skills are essential. Destination knowledge of Benelux and/or UK / Ireland is essential Computer literature - experience in working with Microsoft packages is desirable. Good business reporting / statistical producing skills are preferred. Planning and proactive work approach. Good negotiation skills. Experience in handling service reservations and Tour management. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
May 05, 2024
Full time
Job title: Tour Coordinator Location: E1 8AA, London Pay rate: 27,000 - 30,000 per annum About Kuoni Tumlare: At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destination experts - enabling us to make a real difference to the world. About the Business / Function: Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveller's needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travellers from over 50 countries can enjoy memorable travel experiences worry free. About the Role: As the "Tour Coordinator", you'll be responsible not only for land service bookings such as restaurants, guides, local coaches, special requests etc., but also to coordinate the entire tour and ensure timely confirmations within budget and high level of operational quality, the tours will be associated within Benelux, UK and Ireland. Key Responsibilities: Tour planning including revenue control and efficient supplier selection for a different type of tours. Booking services of series and ad-hoc tours itineraries according to sales requirements, destination specifics, budget, and supplier conditions. Establish and keep a good relationship with all suppliers. Ensure service bookings are planned as per the logical itinerary routing. Handle last-minute changes when groups are on the road as well as emergency cases/calls wherever required. To process and confirm critical services efficiently and accurately, paying attention to any special requirements of the clients. Investigate and resolve service complaints. Proactive communication with suppliers for critical services. Prompt communication within the team about updates like special deals, closures, or supplier feedback. Support customer service team in event of major on-road issues. Building rapport with the tourism board to gather information on new sightseeing activities or restaurant information. Build and maintain good internal relationships with a broad range of internal stakeholders including Procurement, Accounting, Sales, and Operations, in English. Coordination with Finance team for prepayments and query resolutions Job Requirements To Succeed in the Role, You Should Have: Travel industry market & culture understanding desirable Good written and verbal English skills are essential. Destination knowledge of Benelux and/or UK / Ireland is essential Computer literature - experience in working with Microsoft packages is desirable. Good business reporting / statistical producing skills are preferred. Planning and proactive work approach. Good negotiation skills. Experience in handling service reservations and Tour management. Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
May 04, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Technical Services Co-Ordinator Canary Wharf Full Time / Permanent £55,000 - £65,000 (can be negotiated) Dynamite Recruitment are honoured to be working with an ambitious and successful construction fit out business that truly value their staff and pride themselves on respect and delivery. They are a business that have had success across fit outs across various projects from commercial, data centres, retail and hospitality and airport infrastructure. A company that is celebrating 20 years in business! This business pride themselves in client delivery and have projects secured up until 2028 They are now looking for someone to join them in and are looking for a Technical Services Coordinator in their Canary Wharf office. The role of a Technical Services Coordinator: Attend project health and safety meetings Coordinate with the design teams to drive ME drawings Manage the production / approval of technical submittals Communicate well with internal teams and sub-contractor labour on various projects Coordinate with utilities companies to ensure programme compliance Track project progress of all M&E works on the projects and ensure the right resources are in place to meet the programme SLA s Responsible for ensuring the Test and Inspection of each project is aligned for handover Be a strong support function across all building activities from specification and procurement through to installation, testing and commissioning of each project MUST have worked in the construction industry Proven track records of supporting on a range of projects Confident with understanding design requirements from the client To be proactive and results focused to drive the M&E projects successes The benefits of a Technical Services Coordinator: A competitive package of up to £55k - £66k Healthcare Life assurance Ambitious office environment Professional educational programme to support with additional quals Apply now or contact Katie (url removed) / (phone number removed)
May 03, 2024
Full time
Technical Services Co-Ordinator Canary Wharf Full Time / Permanent £55,000 - £65,000 (can be negotiated) Dynamite Recruitment are honoured to be working with an ambitious and successful construction fit out business that truly value their staff and pride themselves on respect and delivery. They are a business that have had success across fit outs across various projects from commercial, data centres, retail and hospitality and airport infrastructure. A company that is celebrating 20 years in business! This business pride themselves in client delivery and have projects secured up until 2028 They are now looking for someone to join them in and are looking for a Technical Services Coordinator in their Canary Wharf office. The role of a Technical Services Coordinator: Attend project health and safety meetings Coordinate with the design teams to drive ME drawings Manage the production / approval of technical submittals Communicate well with internal teams and sub-contractor labour on various projects Coordinate with utilities companies to ensure programme compliance Track project progress of all M&E works on the projects and ensure the right resources are in place to meet the programme SLA s Responsible for ensuring the Test and Inspection of each project is aligned for handover Be a strong support function across all building activities from specification and procurement through to installation, testing and commissioning of each project MUST have worked in the construction industry Proven track records of supporting on a range of projects Confident with understanding design requirements from the client To be proactive and results focused to drive the M&E projects successes The benefits of a Technical Services Coordinator: A competitive package of up to £55k - £66k Healthcare Life assurance Ambitious office environment Professional educational programme to support with additional quals Apply now or contact Katie (url removed) / (phone number removed)
Join Our Team as a Specialist Teaching Assistant for 1-1 Support with Students with Special Needs! Are you a compassionate and dedicated individual with a passion for supporting students with special needs? We are seeking a talented Specialist Teaching Assistant to join our team, working one-on-one with students in a school setting. This role offers a rewarding opportunity to make a meaningful impact on the lives of students and contribute to their academic, social, and emotional development. Key Responsibilities: Provide personalized one-on-one support to students with special needs, including but not limited to autism, learning disabilities, and sensory processing disorders. Assist students in accessing the curriculum, participating in learning activities, and developing essential skills in literacy, numeracy, communication, and social interaction. Implement individualized education plans (IEPs) and adapt teaching strategies to meet the unique needs and abilities of each student, fostering their independence and confidence. Collaborate closely with classroom teachers, SENCO (Special Educational Needs Coordinator), and external professionals to ensure continuity of support and promote student progress. Monitor student progress and behaviour, keeping accurate records and providing feedback to the appropriate stakeholders to inform decision-making and planning. Create a supportive and inclusive learning environment where students feel valued, respected, and empowered to succeed. Key Attributes and Skills: Previous experience working with students with special needs in a school or educational setting, preferably providing 1-1 support. Empathy, patience, and a genuine commitment to supporting the individual needs and well-being of each student. Strong communication and interpersonal skills, with the ability to build positive relationships with students, colleagues, and families. Adaptability and flexibility in responding to the diverse needs and challenges of students with special needs, using initiative and creativity to overcome obstacles. Knowledge of a range of special educational needs and disabilities (SEND), along with strategies and interventions to support student learning and development. Ability to work independently as well as collaboratively within a multidisciplinary team, contributing to a positive and cohesive school environment. If you are a compassionate and dedicated individual with a desire to support students with special needs, we invite you to apply for this exciting Specialist Teaching Assistant position. Join us in creating an inclusive and supportive learning environment where every student can thrive. Apply now and be part of our mission to inspire excellence and promote equity for all students! All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
May 02, 2024
Seasonal
Join Our Team as a Specialist Teaching Assistant for 1-1 Support with Students with Special Needs! Are you a compassionate and dedicated individual with a passion for supporting students with special needs? We are seeking a talented Specialist Teaching Assistant to join our team, working one-on-one with students in a school setting. This role offers a rewarding opportunity to make a meaningful impact on the lives of students and contribute to their academic, social, and emotional development. Key Responsibilities: Provide personalized one-on-one support to students with special needs, including but not limited to autism, learning disabilities, and sensory processing disorders. Assist students in accessing the curriculum, participating in learning activities, and developing essential skills in literacy, numeracy, communication, and social interaction. Implement individualized education plans (IEPs) and adapt teaching strategies to meet the unique needs and abilities of each student, fostering their independence and confidence. Collaborate closely with classroom teachers, SENCO (Special Educational Needs Coordinator), and external professionals to ensure continuity of support and promote student progress. Monitor student progress and behaviour, keeping accurate records and providing feedback to the appropriate stakeholders to inform decision-making and planning. Create a supportive and inclusive learning environment where students feel valued, respected, and empowered to succeed. Key Attributes and Skills: Previous experience working with students with special needs in a school or educational setting, preferably providing 1-1 support. Empathy, patience, and a genuine commitment to supporting the individual needs and well-being of each student. Strong communication and interpersonal skills, with the ability to build positive relationships with students, colleagues, and families. Adaptability and flexibility in responding to the diverse needs and challenges of students with special needs, using initiative and creativity to overcome obstacles. Knowledge of a range of special educational needs and disabilities (SEND), along with strategies and interventions to support student learning and development. Ability to work independently as well as collaboratively within a multidisciplinary team, contributing to a positive and cohesive school environment. If you are a compassionate and dedicated individual with a desire to support students with special needs, we invite you to apply for this exciting Specialist Teaching Assistant position. Join us in creating an inclusive and supportive learning environment where every student can thrive. Apply now and be part of our mission to inspire excellence and promote equity for all students! All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
A world-class drama school and educational charity, LAMDA - the London Academy of Music & Dramatic Art - delivers exceptional vocational training in the performing arts. LAMDA's core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year. The Role We are currently seeking 3 full-time focused and enthusiastic Examination Coordinators to provide support to the administration of UK and International public and private examination sessions in order to meet the business objectives of the Examinations Department. You will provide administrative support for Examiners, Customers, and staff on Exam Track (exams management system), Freshdesk (emailing system) and Key Travel (Travel Management Company). Furthermore, you will be a strong team player and have the ability to collaborate effectively and promptly deal with customer queries relating to assessment regulations and procedures. This is a permanent, full-time position working 35 hours per week, Monday to Friday plus evening and weekend work as and when necessary. Salary: Grade 2, £23,968 - £26,977 plus benefits. APPLICATION PROCESS For a full job description, please visit our website. We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format. To apply, please provide: A covering letter to tell us a little about yourself and why this position interests you Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have CV Completed Equality and Diversity monitoring form To be considered for this role, please send the above information by e-mail to the HR Department. Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under-represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats. As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services. APPLICATION DEADLINE The closing date for all applications is 5 pm on Tuesday 7 May 2024. Interviews will be held w/c 13 May 2024. LAMDA Limited, 155 Talgarth Road, London W14 9DA, United Kingdom. Registered in England No: 364456. Registered Office: as address. Registered Charity No: 312821.
May 01, 2024
Full time
A world-class drama school and educational charity, LAMDA - the London Academy of Music & Dramatic Art - delivers exceptional vocational training in the performing arts. LAMDA's core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year. The Role We are currently seeking 3 full-time focused and enthusiastic Examination Coordinators to provide support to the administration of UK and International public and private examination sessions in order to meet the business objectives of the Examinations Department. You will provide administrative support for Examiners, Customers, and staff on Exam Track (exams management system), Freshdesk (emailing system) and Key Travel (Travel Management Company). Furthermore, you will be a strong team player and have the ability to collaborate effectively and promptly deal with customer queries relating to assessment regulations and procedures. This is a permanent, full-time position working 35 hours per week, Monday to Friday plus evening and weekend work as and when necessary. Salary: Grade 2, £23,968 - £26,977 plus benefits. APPLICATION PROCESS For a full job description, please visit our website. We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format. To apply, please provide: A covering letter to tell us a little about yourself and why this position interests you Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have CV Completed Equality and Diversity monitoring form To be considered for this role, please send the above information by e-mail to the HR Department. Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under-represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats. As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services. APPLICATION DEADLINE The closing date for all applications is 5 pm on Tuesday 7 May 2024. Interviews will be held w/c 13 May 2024. LAMDA Limited, 155 Talgarth Road, London W14 9DA, United Kingdom. Registered in England No: 364456. Registered Office: as address. Registered Charity No: 312821.
Our client, a professional and internationally renowned educator, require TWO experienced Programme Managers to sit within their Apprenticeships Operations team. The successful Programme Manager(s) will be an integral part of the Operations Apprenticeships team, an expert at managing the day to day organisation and delivery of the complex and high value apprenticeship programs to ensure they are delivered to a very high standard and with the professionalism this educational institution warrants. Main duties: * The Programme Manager will be the main point of contact for assigned faculty to ensure their courses are prepared in time to the standard required, supporting them in their teaching and being responsible for the success of the course * Work with the Programs Director and other Managers to support apprentices with going on/returning from leave of absence, progression management, academic probation, handling academic disciplinary issues and any requests with transition to or from the programs. * The Programme Manager will build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for Apprenticeships * Assist Apprenticeships Senior Leadership and Apprentice Support Team with orientation, graduation, recruitment events, and arrangements for any other events as appropriate * The Programme Manager will lead the Program Team (coordinators/managers) to ensure excellent administration of financial data, enrollment, assessment, marking & results dissemination, attendance, and course delivery * Manage the Program Team and share responsibilities in management of systems including Salesforce (Student Records, Finance, logistics/resources), Canvas (online learning management system), and Zoom/Teams (Live Sessions & webinars) to ensure successful delivery of programs * Use of Salesforce to monitor and report revenue, costs and remaining budget as required, suggest and implement ways to save costs and increase margin * The Programme Manager will create, follow and maintain clear program plans against which progress, risks and issues can be identified and reported * Manage academic communications for programs online, onsite and by email & other media. * Be an expert in programs regulations, so can advise and respond to queries and train others as needed e.g. for new staff Requirements: * Educated to degree level or relevant business qualification * Experience of Apprenticeships preferred. * Experience of further or higher education sector and academic administration preferred. * Experience with CRM and Learning Management Systems such as Salesforce and Canvas is desirable but not essential (full training will be given) * A confident user of Microsoft Office software, in particular Excel and PowerPoint * Highly analytical with excellent problem solving and project management capabilities Benefits include: * 25 days paid holiday each year (3 days typically held for Christmas period shutdown) * Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities) * Access to the company pension scheme and healthcare schemes * Pension scheme Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy. National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds
Sep 16, 2021
Full time
Our client, a professional and internationally renowned educator, require TWO experienced Programme Managers to sit within their Apprenticeships Operations team. The successful Programme Manager(s) will be an integral part of the Operations Apprenticeships team, an expert at managing the day to day organisation and delivery of the complex and high value apprenticeship programs to ensure they are delivered to a very high standard and with the professionalism this educational institution warrants. Main duties: * The Programme Manager will be the main point of contact for assigned faculty to ensure their courses are prepared in time to the standard required, supporting them in their teaching and being responsible for the success of the course * Work with the Programs Director and other Managers to support apprentices with going on/returning from leave of absence, progression management, academic probation, handling academic disciplinary issues and any requests with transition to or from the programs. * The Programme Manager will build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for Apprenticeships * Assist Apprenticeships Senior Leadership and Apprentice Support Team with orientation, graduation, recruitment events, and arrangements for any other events as appropriate * The Programme Manager will lead the Program Team (coordinators/managers) to ensure excellent administration of financial data, enrollment, assessment, marking & results dissemination, attendance, and course delivery * Manage the Program Team and share responsibilities in management of systems including Salesforce (Student Records, Finance, logistics/resources), Canvas (online learning management system), and Zoom/Teams (Live Sessions & webinars) to ensure successful delivery of programs * Use of Salesforce to monitor and report revenue, costs and remaining budget as required, suggest and implement ways to save costs and increase margin * The Programme Manager will create, follow and maintain clear program plans against which progress, risks and issues can be identified and reported * Manage academic communications for programs online, onsite and by email & other media. * Be an expert in programs regulations, so can advise and respond to queries and train others as needed e.g. for new staff Requirements: * Educated to degree level or relevant business qualification * Experience of Apprenticeships preferred. * Experience of further or higher education sector and academic administration preferred. * Experience with CRM and Learning Management Systems such as Salesforce and Canvas is desirable but not essential (full training will be given) * A confident user of Microsoft Office software, in particular Excel and PowerPoint * Highly analytical with excellent problem solving and project management capabilities Benefits include: * 25 days paid holiday each year (3 days typically held for Christmas period shutdown) * Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities) * Access to the company pension scheme and healthcare schemes * Pension scheme Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy. National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds