About UK Infrastructure Bank We are the new, government-owned policy bank - launched in June 2021 - providing £22bn of infrastructure finance and partnering with the private sector and local government to finance a green industrial revolution and drive growth across the United Kingdom. We are looking for skilled and results oriented individuals who are motivated to help us build the UKIB into an industry-leading institution. Job Purpose A Director is critical to ensuring the long-term success of the Bank and will play a significant leadership role, reporting to a Managing Director. The role will focus on originating, structuring, and negotiating complex, bespoke infrastructure transactions with the Bank providing debt, equity or guarantees. The scope of investments will be UK national level however co-investors would include key financial institutions globally. The role holder will act as an ambassador for the Bank's twin missions of local and regional growth and the Net Zero transition. Core Responsibilities Actively lead external market engagement with investors, developers, banks and industry players to build the profile of UKIB in the market, including speaking at industry events and conferences, to proactively generate new opportunities to meet the bank's annual targets. Originate and screen potential projects and make recommendations to investment committee on the potential eligibility of projects based upon their commercial and policy impact viability. Lead deal teams in the structuring, negotiation and the due diligence process, including assessment of third-party due diligence provided by technical, legal, and other advisors. Take a leading role for the bank in its policy initiatives by utilising UKIB's full product suite including debt, equity and guarantees, to deliver effective financing solutions that meet the bank's strategic infrastructure objectives. Interface in an open, constructive, and collaborative manner with colleagues across the bank to share expert knowledge and experience, construct sector strategies and assess the suitability of prospective deals to fulfil the strategic mission of the bank. Proactively maintain and build positive working relationships with both internal and external stakeholders, to include Government Departments, ALBs (eg UK Export Finance, British Business Bank, UK Government Investments and Scottish National Infrastructure Bank) as well as banks, investors, advisers and project sponsors to create future opportunities and enhance UKIB's reputation in the market. Lead and motivate a high performing team and encourage a culture of knowledge sharing and learning to nurture future talent and proactively contribute to the Bank's strategic objectives and cement the bank's reputation as a centre of excellence in infrastructure banking. Essential skills, knowledge & experience The bank is seeking an outstanding individual with deep knowledge and experience of wholesale banking to support the development and rapid growth of the institution. Substantial career experience and market knowledge in infrastructure financing or investment. Expert knowledge of debt and or equity products and the infrastructure sector with experience in dealing at Board level with investors, contractors and advisors in the delivery of complex projects. Wide-ranging leadership experience and demonstrable ability to excel in managing high performing teams coupled with a robust enthusiasm for nurturing and developing talent. Able to act with a high level of confidence, maturity and credibility that is likely to result in positively influencing outcomes that are in the best interests of the bank. Significant track record in building a strong network of market relationships that can help the Bank deliver its targets. Commercially astute with excellent proven negotiation skills. Be a skilled communicator and passionate about contributing to the positive culture of the organisation. The highest levels of integrity, capability, authority and independence. Individuals who can exemplify the Seven Principles of Public Life A career with us offers a unique opportunity to make a lasting impact and work on cutting-edge technologies that will drive the UK's future. We value diversity in our people and inclusion is at the heart of what we do. We offer competitive benefits and unique learning opportunities from combining both private and public sector skills and experience.
May 02, 2024
Full time
About UK Infrastructure Bank We are the new, government-owned policy bank - launched in June 2021 - providing £22bn of infrastructure finance and partnering with the private sector and local government to finance a green industrial revolution and drive growth across the United Kingdom. We are looking for skilled and results oriented individuals who are motivated to help us build the UKIB into an industry-leading institution. Job Purpose A Director is critical to ensuring the long-term success of the Bank and will play a significant leadership role, reporting to a Managing Director. The role will focus on originating, structuring, and negotiating complex, bespoke infrastructure transactions with the Bank providing debt, equity or guarantees. The scope of investments will be UK national level however co-investors would include key financial institutions globally. The role holder will act as an ambassador for the Bank's twin missions of local and regional growth and the Net Zero transition. Core Responsibilities Actively lead external market engagement with investors, developers, banks and industry players to build the profile of UKIB in the market, including speaking at industry events and conferences, to proactively generate new opportunities to meet the bank's annual targets. Originate and screen potential projects and make recommendations to investment committee on the potential eligibility of projects based upon their commercial and policy impact viability. Lead deal teams in the structuring, negotiation and the due diligence process, including assessment of third-party due diligence provided by technical, legal, and other advisors. Take a leading role for the bank in its policy initiatives by utilising UKIB's full product suite including debt, equity and guarantees, to deliver effective financing solutions that meet the bank's strategic infrastructure objectives. Interface in an open, constructive, and collaborative manner with colleagues across the bank to share expert knowledge and experience, construct sector strategies and assess the suitability of prospective deals to fulfil the strategic mission of the bank. Proactively maintain and build positive working relationships with both internal and external stakeholders, to include Government Departments, ALBs (eg UK Export Finance, British Business Bank, UK Government Investments and Scottish National Infrastructure Bank) as well as banks, investors, advisers and project sponsors to create future opportunities and enhance UKIB's reputation in the market. Lead and motivate a high performing team and encourage a culture of knowledge sharing and learning to nurture future talent and proactively contribute to the Bank's strategic objectives and cement the bank's reputation as a centre of excellence in infrastructure banking. Essential skills, knowledge & experience The bank is seeking an outstanding individual with deep knowledge and experience of wholesale banking to support the development and rapid growth of the institution. Substantial career experience and market knowledge in infrastructure financing or investment. Expert knowledge of debt and or equity products and the infrastructure sector with experience in dealing at Board level with investors, contractors and advisors in the delivery of complex projects. Wide-ranging leadership experience and demonstrable ability to excel in managing high performing teams coupled with a robust enthusiasm for nurturing and developing talent. Able to act with a high level of confidence, maturity and credibility that is likely to result in positively influencing outcomes that are in the best interests of the bank. Significant track record in building a strong network of market relationships that can help the Bank deliver its targets. Commercially astute with excellent proven negotiation skills. Be a skilled communicator and passionate about contributing to the positive culture of the organisation. The highest levels of integrity, capability, authority and independence. Individuals who can exemplify the Seven Principles of Public Life A career with us offers a unique opportunity to make a lasting impact and work on cutting-edge technologies that will drive the UK's future. We value diversity in our people and inclusion is at the heart of what we do. We offer competitive benefits and unique learning opportunities from combining both private and public sector skills and experience.
WHAT YOU'LL DO Position Overview This role sits within the L-A-B Accounting and Operations team and reports directly to the Senior Finance Manager. The primary responsibility will be the day-to-day management of Finance Operations in L-A-B system (London - Amsterdam - Brussels) which includes Source to Pay (S2P), Travel and Expenses (T&E), Corporate card processes, regulatory reporting and other ad hoc finance operation matters. Amongst other tasks, the Finance Operations Manager will also be responsible for the oversight of Senior Advisor program for L-A-B System. The core objective of this role is to efficiently manage these functions and provide insightful reporting with advanced analytics to ensure delivery of high-quality services that meets the needs of the Finance leadership team and other stakeholders. What will you do Main duties will involve: Oversee all aspects of the S2P, T&E and Corporate card processes. Work closely with the In-house shared service team (GFOS AP, T&E and R2R) teams providing first point of contact for complex issue escalation and resolution. Perform regular transactions and reporting audits to ensure compliance with the Purchasing and T&E policies. Conduct advanced analytical and investigative review/reconciliations of transactions to ensure accurate, timely and insightful reporting to support decision-making. Design compelling analytical reporting tool that draws insights and provides insightful reporting to finance senior leadership team. Review the weekly payment run batches and proposals (domestic and international) prior to payment release. Lead standardisation and re-design of the operation processes within L-A-B and GFOS teams following the implementation of Coupa and SAP ERP. Provide training on expenses policy including inductions for new joiners. Ensure efficient month and year-end closing in line with the Global Accounting timetable and Finance minimum standards. Oversee the administration of all aspects for the Senior Advisor program as L-A-B office senior contact- close engagement with the senior advisor regional team, the induction of senior advisors, escalation, maintenance of relevant policies and information deck and approval of senior advisor invoices. Management of the American Express corporate card's programmes i.e. the corporate travel account, corporate cards and Vpayment cards via Coupa. This includes acting as the programme administrator and having oversight of the account set up, user management and reporting. Contribute to the finance future finance transformation journey to team more effectively and advance our capabilities, skills and expertise in the area of finance operations. Continuous process improvement and sharing of best practice. Embedding risk management into the financial operations team ensuring adequate systems of internal controls (segregation of duties, reconciliations, check AP balances and oversight). Ensures the key controls within the operation processes are efficient and fit for purpose in compliance with BCG finance minimum standards and cash management policies. Enhance internal controls, continuously seeking to reengineer local operation process to obtain efficiencies, manage risk, reduce costs and leading improvements as required. Ensuring appropriate policies and procedures are in place and monitored and global policies are adhered to and kept up to date. Have direct line management of the Financial Operations team: Build, manage, coach and develop direct team. Act as a mentor and coach to the wider L-A-B Finance team. Support during sickness and holidays to ensure smooth overall running of L-A-B Operations functions. Create an encouraging, supporting and stimulating work environment for all finance staff. Being an active change manager in all global finance initiative and working towards establishing effective and efficient relationship with any global service delivery hub that is created. YOU'RE GOOD AT Understanding of the consulting business, and the nature of work we do with clients. High proficiency in all standard software and ERP (Excel, Powerpoint, Word, Oracle, S4hana etc). A 'can do' attitude, creative problem-solving skills and tenacity to find solutions. Forward-looking, pioneering and entrepreneurial thinking. Having excellent project management skills to ensure timely closure of actions etc. Strong business judgment and business analytical skills. Strong investigative and strategic analytical capabilities. Excellent numeracy skills with an ability to spot inaccuracies. Telling a story using analytical models and presentation of data clearly and creatively. Ability to use extensive business processes knowledge and context to draw insights. Identifying KPIs and financial /non-financial metrics to inform business performance. Stakeholder management with ability to work positively and collaboratively with others. Clear and concise communication. Demonstrating good judgement and independent critical thinking in resolution of complex issues. Performing role with highest level of integrity and ability to handle confidential information. Well organized, with strong ability to plan and ability to manage a number of initiatives in parallel. Professional, impartial and independent attitude. High degree of integrity. Strong commitment to confidentiality. Attributes Flexibility to work in an environment that has short-term shifts in priorities to meet a diverse customer base Customer focused/service oriented Professional/confident manner Commitment to get the job done and ability to work to tight deadlines Good team player, motivator, and coach Self -driven, acts upon needs than upon request Strong interpersonal and communication skills Ability to lead a wide range of people and personalities YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a matrixed environment with a track record of influencing change within that setting. You will also understand professional services to empathies with a dynamic in highly instinctual and fast paced environments. Educated to bachelor's degree or equivalent. Advanced knowledge of Accounts Payable, T&E and corporate card sub-processes. 5+ years' experience in finance operations role. Operating as part of a leadership team within professional services, partnership or similar matrix organisation. Operational and technical experience in general accounting, Accounts Payable / Procure-to-Pay/Source-to-Pay and T &E. Working with outsource or in-house shared services for transactional processes. Excellent analytical capabilities including data visualisation, trend analysis and data science skills. Demonstrate ability to work effectively in an international environment with people at all organisation levels by establishing positive and productive stakeholder relationships. Proficient with accounting systems and ERPs. Accounting knowledge and qualification would be considered as an advantage. Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU'LL WORK WITH Internal stakeholders within both consulting and functional teams from local, system and global levels. These stakeholders will include Colleagues within L-A-B including senior directors and MDPs Finance colleagues in L-A-B and the GFOS teams in Delhi Other functional teams (Global Procurement, Risk, IT and Ops teams) Global and regional teams (Finance, PSG and Senior Advisor program teams) External stakeholders: External auditors 3rd party suppliers
May 02, 2024
Full time
WHAT YOU'LL DO Position Overview This role sits within the L-A-B Accounting and Operations team and reports directly to the Senior Finance Manager. The primary responsibility will be the day-to-day management of Finance Operations in L-A-B system (London - Amsterdam - Brussels) which includes Source to Pay (S2P), Travel and Expenses (T&E), Corporate card processes, regulatory reporting and other ad hoc finance operation matters. Amongst other tasks, the Finance Operations Manager will also be responsible for the oversight of Senior Advisor program for L-A-B System. The core objective of this role is to efficiently manage these functions and provide insightful reporting with advanced analytics to ensure delivery of high-quality services that meets the needs of the Finance leadership team and other stakeholders. What will you do Main duties will involve: Oversee all aspects of the S2P, T&E and Corporate card processes. Work closely with the In-house shared service team (GFOS AP, T&E and R2R) teams providing first point of contact for complex issue escalation and resolution. Perform regular transactions and reporting audits to ensure compliance with the Purchasing and T&E policies. Conduct advanced analytical and investigative review/reconciliations of transactions to ensure accurate, timely and insightful reporting to support decision-making. Design compelling analytical reporting tool that draws insights and provides insightful reporting to finance senior leadership team. Review the weekly payment run batches and proposals (domestic and international) prior to payment release. Lead standardisation and re-design of the operation processes within L-A-B and GFOS teams following the implementation of Coupa and SAP ERP. Provide training on expenses policy including inductions for new joiners. Ensure efficient month and year-end closing in line with the Global Accounting timetable and Finance minimum standards. Oversee the administration of all aspects for the Senior Advisor program as L-A-B office senior contact- close engagement with the senior advisor regional team, the induction of senior advisors, escalation, maintenance of relevant policies and information deck and approval of senior advisor invoices. Management of the American Express corporate card's programmes i.e. the corporate travel account, corporate cards and Vpayment cards via Coupa. This includes acting as the programme administrator and having oversight of the account set up, user management and reporting. Contribute to the finance future finance transformation journey to team more effectively and advance our capabilities, skills and expertise in the area of finance operations. Continuous process improvement and sharing of best practice. Embedding risk management into the financial operations team ensuring adequate systems of internal controls (segregation of duties, reconciliations, check AP balances and oversight). Ensures the key controls within the operation processes are efficient and fit for purpose in compliance with BCG finance minimum standards and cash management policies. Enhance internal controls, continuously seeking to reengineer local operation process to obtain efficiencies, manage risk, reduce costs and leading improvements as required. Ensuring appropriate policies and procedures are in place and monitored and global policies are adhered to and kept up to date. Have direct line management of the Financial Operations team: Build, manage, coach and develop direct team. Act as a mentor and coach to the wider L-A-B Finance team. Support during sickness and holidays to ensure smooth overall running of L-A-B Operations functions. Create an encouraging, supporting and stimulating work environment for all finance staff. Being an active change manager in all global finance initiative and working towards establishing effective and efficient relationship with any global service delivery hub that is created. YOU'RE GOOD AT Understanding of the consulting business, and the nature of work we do with clients. High proficiency in all standard software and ERP (Excel, Powerpoint, Word, Oracle, S4hana etc). A 'can do' attitude, creative problem-solving skills and tenacity to find solutions. Forward-looking, pioneering and entrepreneurial thinking. Having excellent project management skills to ensure timely closure of actions etc. Strong business judgment and business analytical skills. Strong investigative and strategic analytical capabilities. Excellent numeracy skills with an ability to spot inaccuracies. Telling a story using analytical models and presentation of data clearly and creatively. Ability to use extensive business processes knowledge and context to draw insights. Identifying KPIs and financial /non-financial metrics to inform business performance. Stakeholder management with ability to work positively and collaboratively with others. Clear and concise communication. Demonstrating good judgement and independent critical thinking in resolution of complex issues. Performing role with highest level of integrity and ability to handle confidential information. Well organized, with strong ability to plan and ability to manage a number of initiatives in parallel. Professional, impartial and independent attitude. High degree of integrity. Strong commitment to confidentiality. Attributes Flexibility to work in an environment that has short-term shifts in priorities to meet a diverse customer base Customer focused/service oriented Professional/confident manner Commitment to get the job done and ability to work to tight deadlines Good team player, motivator, and coach Self -driven, acts upon needs than upon request Strong interpersonal and communication skills Ability to lead a wide range of people and personalities YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a matrixed environment with a track record of influencing change within that setting. You will also understand professional services to empathies with a dynamic in highly instinctual and fast paced environments. Educated to bachelor's degree or equivalent. Advanced knowledge of Accounts Payable, T&E and corporate card sub-processes. 5+ years' experience in finance operations role. Operating as part of a leadership team within professional services, partnership or similar matrix organisation. Operational and technical experience in general accounting, Accounts Payable / Procure-to-Pay/Source-to-Pay and T &E. Working with outsource or in-house shared services for transactional processes. Excellent analytical capabilities including data visualisation, trend analysis and data science skills. Demonstrate ability to work effectively in an international environment with people at all organisation levels by establishing positive and productive stakeholder relationships. Proficient with accounting systems and ERPs. Accounting knowledge and qualification would be considered as an advantage. Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU'LL WORK WITH Internal stakeholders within both consulting and functional teams from local, system and global levels. These stakeholders will include Colleagues within L-A-B including senior directors and MDPs Finance colleagues in L-A-B and the GFOS teams in Delhi Other functional teams (Global Procurement, Risk, IT and Ops teams) Global and regional teams (Finance, PSG and Senior Advisor program teams) External stakeholders: External auditors 3rd party suppliers
Our clinical operations activities are growing rapidly and we are currently seeking full-time, Regulatory Submissions Technical Advisors to join our Site Activation and Maintenance team, within Clinical Operations. This position plays a key role at Medpace, p reparing and reviewing regulatory documents and providing strategic regulatory advice to support clinical trial submissions . Medpace specialises in supporting mid-sized biopharma companies giving you the opportunity to work on complex and challenging trials, often involving new technologies and novel therapies. If you want an exciting role where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Responsibilities Provide regulatory submissions strategic advice and guidance to the Regulatory Submissions Manager (RSM), Medpace project team and Sponsor to ensure submissions compliance with appropriate regulations and requirements; Prepare and/or review core trial documents for compliance with relevant guidelines/regulations and for trial suitability; Prepare and maintain Part I EU CTR submissions Review pertinent regulations and guidance to develop proactive solutions to regulatory issues and challenges; Independently interact with Sponsors, regulatory agencies and Medpace colleagues; and Present during bid defences, general capabilities meetings and audits, as required. Qualifications Bachelor's degree in Life Sciences - Master's/PhD preferred; Significant experience in regional/global regulatory submissions; Strong understanding of regulatory documentation, guidelines and legislation; Ability to review regulatory guidance and develop proactive solutions to regulatory issues and challenges; Experience in reviewing and/or writing core regulatory documents; Strong communication, critical thinking and problem-solving skills; Ability to independently interact with national/regional regulatory agencies. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Hybrid work-from-home options (dependent upon position and level) Competitive PTO packages Company-sponsored employee appreciation events Employee health and wellness initiatives Flexible work schedule Competitive compensation and benefits package Structured career paths with opportunities for professional growth Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. EO/AA Employer M/F/Disability/Vets
May 02, 2024
Full time
Our clinical operations activities are growing rapidly and we are currently seeking full-time, Regulatory Submissions Technical Advisors to join our Site Activation and Maintenance team, within Clinical Operations. This position plays a key role at Medpace, p reparing and reviewing regulatory documents and providing strategic regulatory advice to support clinical trial submissions . Medpace specialises in supporting mid-sized biopharma companies giving you the opportunity to work on complex and challenging trials, often involving new technologies and novel therapies. If you want an exciting role where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Responsibilities Provide regulatory submissions strategic advice and guidance to the Regulatory Submissions Manager (RSM), Medpace project team and Sponsor to ensure submissions compliance with appropriate regulations and requirements; Prepare and/or review core trial documents for compliance with relevant guidelines/regulations and for trial suitability; Prepare and maintain Part I EU CTR submissions Review pertinent regulations and guidance to develop proactive solutions to regulatory issues and challenges; Independently interact with Sponsors, regulatory agencies and Medpace colleagues; and Present during bid defences, general capabilities meetings and audits, as required. Qualifications Bachelor's degree in Life Sciences - Master's/PhD preferred; Significant experience in regional/global regulatory submissions; Strong understanding of regulatory documentation, guidelines and legislation; Ability to review regulatory guidance and develop proactive solutions to regulatory issues and challenges; Experience in reviewing and/or writing core regulatory documents; Strong communication, critical thinking and problem-solving skills; Ability to independently interact with national/regional regulatory agencies. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Hybrid work-from-home options (dependent upon position and level) Competitive PTO packages Company-sponsored employee appreciation events Employee health and wellness initiatives Flexible work schedule Competitive compensation and benefits package Structured career paths with opportunities for professional growth Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. EO/AA Employer M/F/Disability/Vets
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
May 02, 2024
Full time
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
May 02, 2024
Full time
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford click apply for full job details
May 02, 2024
Full time
FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford click apply for full job details
Antalis is a leading provider of innovative packaging solutions, serving a diverse range of industries. We pride ourselves on our commitment to quality, sustainability, and client satisfaction. As we continue to expand our operations, we are seeking a dynamic and results-driven Packaging Business Development Manager, to take the lead in Scotland. As a Business Development Manager, you will play a pivotal role in developing and maintaining strong relationships with our valued customers. You will be responsible for managing existing accounts, identifying new business opportunities, and ensuring customer satisfaction with our Packaging products & solutions. Role Overview Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by understanding their needs and objectives. Account Growth : Identify and develop opportunities for account growth, upselling, and cross-selling our packaging products and services. New Business: Generate and nurture leads through various channels, including cold calling, networking, and industry events; negotiate contracts, pricing, and terms to secure new business deals. Product Knowledge: Stay up-to-date with our product offerings, industry regulations, innovations, and emerging trends - understand how they align with the customer's business goals. Consultative Selling: Act as a trusted advisor to customers, providing expert guidance on product selection and solutions that best meet their needs. Sales Strategy: Develop and implement strategic sales plans to achieve revenue and growth targets. Customer Support: Provide excellent customer support by resolving inquiries and issues promptly and effectively. Collaboration : Collaborate with cross-functional teams, including design and technical, to deliver exceptional packaging solutions Reporting: Prepare regular reports on account status, sales activity, and forecasts. Benefits Antalis offers a collaborative and innovative work environment with opportunities for professional growth. You'll be part of a dedicated team focused on delivering high-quality packaging solutions to clients across various industries. We provide competitive compensation, benefits, and the chance to make a meaningful impact in the packaging industry. Competitive bonus package Car allowance A commitment to your training and development Company contributory pension and Life Assurance Flexible buy/sell holiday scheme Eye care vouchers Cycle to Work Scheme Fiat discount offer Additional Information This Regional Sales Manager role is a field-based position with a territory covering the Scotland Region. Essential Skills Proven experience in business development, preferably in the packaging industry Strong understanding of packaging products, materials, and processes. Exceptional interpersonal and communication skills Self-motivated, goal-oriented, and able to work independently and as part of a team Excellent negotiation and presentation skills Strong problem-solving abilities and a results-driven mindset Proficiency in using CRM software and Microsoft Office suite Willingness to travel as needed Ready to drive growth as our Scotland Regional Sales Manager? Join us now and shape the future of packaging! About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration - and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact with future career opportunities as you and the business grow.
May 02, 2024
Full time
Antalis is a leading provider of innovative packaging solutions, serving a diverse range of industries. We pride ourselves on our commitment to quality, sustainability, and client satisfaction. As we continue to expand our operations, we are seeking a dynamic and results-driven Packaging Business Development Manager, to take the lead in Scotland. As a Business Development Manager, you will play a pivotal role in developing and maintaining strong relationships with our valued customers. You will be responsible for managing existing accounts, identifying new business opportunities, and ensuring customer satisfaction with our Packaging products & solutions. Role Overview Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by understanding their needs and objectives. Account Growth : Identify and develop opportunities for account growth, upselling, and cross-selling our packaging products and services. New Business: Generate and nurture leads through various channels, including cold calling, networking, and industry events; negotiate contracts, pricing, and terms to secure new business deals. Product Knowledge: Stay up-to-date with our product offerings, industry regulations, innovations, and emerging trends - understand how they align with the customer's business goals. Consultative Selling: Act as a trusted advisor to customers, providing expert guidance on product selection and solutions that best meet their needs. Sales Strategy: Develop and implement strategic sales plans to achieve revenue and growth targets. Customer Support: Provide excellent customer support by resolving inquiries and issues promptly and effectively. Collaboration : Collaborate with cross-functional teams, including design and technical, to deliver exceptional packaging solutions Reporting: Prepare regular reports on account status, sales activity, and forecasts. Benefits Antalis offers a collaborative and innovative work environment with opportunities for professional growth. You'll be part of a dedicated team focused on delivering high-quality packaging solutions to clients across various industries. We provide competitive compensation, benefits, and the chance to make a meaningful impact in the packaging industry. Competitive bonus package Car allowance A commitment to your training and development Company contributory pension and Life Assurance Flexible buy/sell holiday scheme Eye care vouchers Cycle to Work Scheme Fiat discount offer Additional Information This Regional Sales Manager role is a field-based position with a territory covering the Scotland Region. Essential Skills Proven experience in business development, preferably in the packaging industry Strong understanding of packaging products, materials, and processes. Exceptional interpersonal and communication skills Self-motivated, goal-oriented, and able to work independently and as part of a team Excellent negotiation and presentation skills Strong problem-solving abilities and a results-driven mindset Proficiency in using CRM software and Microsoft Office suite Willingness to travel as needed Ready to drive growth as our Scotland Regional Sales Manager? Join us now and shape the future of packaging! About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration - and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact with future career opportunities as you and the business grow.
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: 650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/ requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 02, 2024
Contractor
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: 650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/ requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job order - J(Apply online only) - Permanent Full Time Title Technical Architect Category Architecture City Bristol, England - South West, United Kingdom Job Description Technical Architect Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We are looking for Senior Technical Architects for roles will be in our Space, Defence and Intelligence sector (SDI). You will be helping to win new business by architecting new solutions or delivering within existing projects or both. Your future duties and responsibilities The successful applicant will have the opportunity to work across sectors within Space, Defence & Intelligence (SDI) for high profile engagements. This will likely involve collaboration with SMEs within multiple SDI sectors, and the introduction of Agile methods to customers unfamiliar with these practices. Following the growth and expansion of projects within the Advisory, Innovation, and Operational System Sectors of SDI, we are looking to build capacity through additional Architect roles. These opportunities will allow the right person to shape compelling value propositions for new clients based on extensions to / exploitation of existing technical capabilities. Initial work will be focused on supporting new business acquisition; proposal / solution development / technical assurance. Day to day responsibilities; Develop and recommend solution options aligned with client requirements and business objectives; Develop technical designs which ensure functional and non-functional requirements are met; Drive the technical quality of proposals and delivery ensuring alignment with technical governance; Produce effort and cost estimates for solutions; Identify technical issues and risks and propose mitigation measures; Required qualifications to be successful in this role Technical Design (Essential); Solution Estimation and Planning (Essential); Client Engagement Skills (Essential); Knowledge of key architecture frameworks & tooling (e.g. TOGAF, NAF, MODAF, ArchiMate); Technical Governance / Assurance; Proposal Development; Complex Project Management; Agile / Incremental Project Experience. The ideal candidate will have some or all of the following: Experience with Information Systems, Cyber, ISR and/or C2 solutions, preferably with an awareness of Land or Air ISTAR, LETacCIS or SIntE / SInfoE; Experience of Technical Design of Open Architectural Solutions; Experience of the Government Digital Service design system and toolkit; Experience in the design, implementation and acceptance of complex ICT delivery projects. Due to the secure nature of the programme/role, you will need to hold the highest level of UK Security Clearance, or be eligible to go through National Security Vetting to obtain this clearance. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Client Management Project Management Systems Architecture Technical Architecture TOGAF Archimate Reference (phone number removed)
May 02, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Technical Architect Category Architecture City Bristol, England - South West, United Kingdom Job Description Technical Architect Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We are looking for Senior Technical Architects for roles will be in our Space, Defence and Intelligence sector (SDI). You will be helping to win new business by architecting new solutions or delivering within existing projects or both. Your future duties and responsibilities The successful applicant will have the opportunity to work across sectors within Space, Defence & Intelligence (SDI) for high profile engagements. This will likely involve collaboration with SMEs within multiple SDI sectors, and the introduction of Agile methods to customers unfamiliar with these practices. Following the growth and expansion of projects within the Advisory, Innovation, and Operational System Sectors of SDI, we are looking to build capacity through additional Architect roles. These opportunities will allow the right person to shape compelling value propositions for new clients based on extensions to / exploitation of existing technical capabilities. Initial work will be focused on supporting new business acquisition; proposal / solution development / technical assurance. Day to day responsibilities; Develop and recommend solution options aligned with client requirements and business objectives; Develop technical designs which ensure functional and non-functional requirements are met; Drive the technical quality of proposals and delivery ensuring alignment with technical governance; Produce effort and cost estimates for solutions; Identify technical issues and risks and propose mitigation measures; Required qualifications to be successful in this role Technical Design (Essential); Solution Estimation and Planning (Essential); Client Engagement Skills (Essential); Knowledge of key architecture frameworks & tooling (e.g. TOGAF, NAF, MODAF, ArchiMate); Technical Governance / Assurance; Proposal Development; Complex Project Management; Agile / Incremental Project Experience. The ideal candidate will have some or all of the following: Experience with Information Systems, Cyber, ISR and/or C2 solutions, preferably with an awareness of Land or Air ISTAR, LETacCIS or SIntE / SInfoE; Experience of Technical Design of Open Architectural Solutions; Experience of the Government Digital Service design system and toolkit; Experience in the design, implementation and acceptance of complex ICT delivery projects. Due to the secure nature of the programme/role, you will need to hold the highest level of UK Security Clearance, or be eligible to go through National Security Vetting to obtain this clearance. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Client Management Project Management Systems Architecture Technical Architecture TOGAF Archimate Reference (phone number removed)
SharePoint Architect, Solutions Consultant, API s, Microsoft Stack, Azure, C-Suite Stakeholder Management, Remote SharePoint Architect / Solution Consultant required to work for a Global Professional Services business based in Central London. However, this will be a remote based role involving some travel into the London office on the odd occasion, Europe and maybe the States. All travel will be fully reimbursed. Please read in full before applying This role is a great opportunity for someone in the world of SharePoint Architecture, Technical Architecture, Technical Cloud Operations / Integrations Services Management / Cloud Data Infrastructure / API Infrastructure to work with a Technical Product mindset to become a Solution Architect / Solutions Consultant. Stakeholder Management is a key part of the role and we will need you to have faced off to Partner Level or C-Suite Level Stakeholders not just people in IT or Pre-Sales, for instance. It is a very strategic role where we require someone with a technical background, who has the ability to make recommendations on Products that will come thick and fast within this organisation. We also need this person to have good, solid leadership skills. We don t need a doer as such. We need someone who was previously a doer and has stepped into more a consulting / advisory kind of role. There will be resources to call upon, along with 3rd party organisations to work with. We need someone who fully understands SharePoint 365, Microsoft Stack technologies (including Azure Cloud), APIs, Data Security, Data Integration and excellent, solid, proven Stakeholder Management. Read on for more details: Responsibilities: Lead in designing, specifying and selecting information solutions, considering functionality, data, security, integration, infrastructure and performance. Lead the organisation in exploiting technology and use knowledge of SharePoint solutions to drive organisational change and support business process design. Understand and support to software architecture design and support development team in developing solutions Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support Work with the Project Managers and Business Analysts to develop high level project schedule resource plans for implementation projects. This is an excellent opportunity and salary is dependent upon experience. Apply now for more details
May 02, 2024
Full time
SharePoint Architect, Solutions Consultant, API s, Microsoft Stack, Azure, C-Suite Stakeholder Management, Remote SharePoint Architect / Solution Consultant required to work for a Global Professional Services business based in Central London. However, this will be a remote based role involving some travel into the London office on the odd occasion, Europe and maybe the States. All travel will be fully reimbursed. Please read in full before applying This role is a great opportunity for someone in the world of SharePoint Architecture, Technical Architecture, Technical Cloud Operations / Integrations Services Management / Cloud Data Infrastructure / API Infrastructure to work with a Technical Product mindset to become a Solution Architect / Solutions Consultant. Stakeholder Management is a key part of the role and we will need you to have faced off to Partner Level or C-Suite Level Stakeholders not just people in IT or Pre-Sales, for instance. It is a very strategic role where we require someone with a technical background, who has the ability to make recommendations on Products that will come thick and fast within this organisation. We also need this person to have good, solid leadership skills. We don t need a doer as such. We need someone who was previously a doer and has stepped into more a consulting / advisory kind of role. There will be resources to call upon, along with 3rd party organisations to work with. We need someone who fully understands SharePoint 365, Microsoft Stack technologies (including Azure Cloud), APIs, Data Security, Data Integration and excellent, solid, proven Stakeholder Management. Read on for more details: Responsibilities: Lead in designing, specifying and selecting information solutions, considering functionality, data, security, integration, infrastructure and performance. Lead the organisation in exploiting technology and use knowledge of SharePoint solutions to drive organisational change and support business process design. Understand and support to software architecture design and support development team in developing solutions Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support Work with the Project Managers and Business Analysts to develop high level project schedule resource plans for implementation projects. This is an excellent opportunity and salary is dependent upon experience. Apply now for more details
Location:Cornwall (hybrid - home-based/Redruth office) Job type: Full-time (reduced hours considered on a case-by-case basis) Oxford Innovation Advice is a commercial organisation recognised as market leading specialists in SME business growth support and development. We are a national Company but, having delivered multiple successful projects since 2009, are firmly established as a key provider of advisory services to businesses in Cornwall and Isles of Scilly. We have two exciting projects: Acccess to Finance plus (A2F+) is focused on Financial Readiness, supporting client businesses to raise funding to support their business development. This project will guide and mentor businesses through a variety of funding raises including traditional debt to Angels, Venture Capital and the Crowd. Digitisation for Manufacturers (D4M) is a new project focused on supporting and transforming SME manufacturing businesses by increasing the adoption of new technologies and digital applications across business operations. Working in partnership with the University of Cambridge and their Institute of Manufacturing, this ground-breaking new programme utilises their innovative 'Digital Manufacturing on a Shoestring' approach. We are seeking Programme Support Co-ordinators to join us and be part of a close knit, energetic and motivated team who relish the fast-paced and flexible requirements of business support programme. The primary purpose of the role will be to carry out comprehensive administrative support and act as first point of contact for the programmes (internally and externally) including Helpdesk support. You will have the ability to deal with all enquiries in a professional and efficient way, providing excellent customer service to ensure satisfaction with regard to the administrative aspects of the project. The Programme Support Co-ordinator will ensure that all records are maintained, and data evidencing programme activity is captured and reported. Your role will be responsible for the smooth running of online GROWTHmapper assessments (full training provided) and Helpdesk support. The role will be both home and office based, supporting clients and the wider team with all activities relating to GROWTHmapper assessments, programme delivery and the client journey. To achieve this, travel within Cornwall will be essential, so you must be able to demonstrate the ability to attend the office and local events when required. You will be a central point of contact for clients, advisors and others outside the company so a bright personality, confidence and being able to work on your own initiative is imperative. The ability to deal with a varied workload in a professional and efficient way is essential. For this important role we are seeking someone with client relationship, data collection and administration experience. Competent across all Microsoft Office applications and simple data analysis, confident with providing technical support via the telephone or email, comfortable with meetings, challenging targets and timescales, whilst ensuring critical quality control measures are met, you must relish working in a collaborative and supportive team environment where individual efforts are committed to and celebrated in the context of the achievements of the group. If this sounds like a team where you would thrive, we look forward to hearing from you! The role includes a generous benefits package. Key Roles and Responsibilities The role will include the following activities (please see attached JD for dull details): Work across two business support programmes and support the lead co-ordinator; Follow the 'client journey' and provide excellent customer service at all times; Telephone businesses promptly and identify need(s) and process accordingly; Ensure all programme paperwork is fully completed and compliant; Enter data and maintain the CRM database; Record programme outputs and produce evidence and data as requested; Provide feedback to partner organisations; Lead on the arrangements for any workshops/conferences/events; Arrange the printing of documents, collate and produce reports on data; Attend workshops/conferences/events as requested (across Cornwall); Set up accounts on the GROWTHmapper diagnostic programme; Provide telephone/email assistance on GROWTHmapper issues; Work closely with the Specialists with any GROWTHmapper requirements; Ensure the Oxford Innovation Digital Academy platform is up-to-date; Provide support to the team with programme activities; Liaise with businesses and internal team members, confidentially and discreetly, regarding provision of confidential &/or sensitive information; About You Ability to work independently and as part of a wider team; Previous administrative experience; Previous experience of using CRM databases; Competent across all Microsoft Office applications Ability to manage data collection and simple data analysis Strong attention to detail whilst meeting deadlines; Strong communication skills at all levels essential; Excellent telephone and listening skills and written communication skills; A self-motivated, adaptable and positive outlook; Exercise confidentiality and discretion; Driving licence and access to a car About Us Oxford Innovation Advice is a dynamic and fast-growing company where a culture of constant innovation and mutual respect delivers bottom line results from within a stimulating, enjoyable and challenging working environment. Part of SQW Group, our sister divisions provide flexible office space for start-up and growing technology companies, Angel investment networks and co-investment fund management plus public policy and economic development consultancy services in the UK, Europe and Asia. Our closing date for applications is the 17th May 2024. We reserve the right to appoint prior to this date, therefore applications should be submitted as soon as possible. We are an equal opportunities employer and welcome applications from candidates of all backgrounds. The projects are funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council has been chosen by Government as a Lead Authority for the fund and is responsible for monitoring the progress of projects funded through the UK Shared Prosperity Fund in Cornwall and the Isles of Scilly.
May 02, 2024
Full time
Location:Cornwall (hybrid - home-based/Redruth office) Job type: Full-time (reduced hours considered on a case-by-case basis) Oxford Innovation Advice is a commercial organisation recognised as market leading specialists in SME business growth support and development. We are a national Company but, having delivered multiple successful projects since 2009, are firmly established as a key provider of advisory services to businesses in Cornwall and Isles of Scilly. We have two exciting projects: Acccess to Finance plus (A2F+) is focused on Financial Readiness, supporting client businesses to raise funding to support their business development. This project will guide and mentor businesses through a variety of funding raises including traditional debt to Angels, Venture Capital and the Crowd. Digitisation for Manufacturers (D4M) is a new project focused on supporting and transforming SME manufacturing businesses by increasing the adoption of new technologies and digital applications across business operations. Working in partnership with the University of Cambridge and their Institute of Manufacturing, this ground-breaking new programme utilises their innovative 'Digital Manufacturing on a Shoestring' approach. We are seeking Programme Support Co-ordinators to join us and be part of a close knit, energetic and motivated team who relish the fast-paced and flexible requirements of business support programme. The primary purpose of the role will be to carry out comprehensive administrative support and act as first point of contact for the programmes (internally and externally) including Helpdesk support. You will have the ability to deal with all enquiries in a professional and efficient way, providing excellent customer service to ensure satisfaction with regard to the administrative aspects of the project. The Programme Support Co-ordinator will ensure that all records are maintained, and data evidencing programme activity is captured and reported. Your role will be responsible for the smooth running of online GROWTHmapper assessments (full training provided) and Helpdesk support. The role will be both home and office based, supporting clients and the wider team with all activities relating to GROWTHmapper assessments, programme delivery and the client journey. To achieve this, travel within Cornwall will be essential, so you must be able to demonstrate the ability to attend the office and local events when required. You will be a central point of contact for clients, advisors and others outside the company so a bright personality, confidence and being able to work on your own initiative is imperative. The ability to deal with a varied workload in a professional and efficient way is essential. For this important role we are seeking someone with client relationship, data collection and administration experience. Competent across all Microsoft Office applications and simple data analysis, confident with providing technical support via the telephone or email, comfortable with meetings, challenging targets and timescales, whilst ensuring critical quality control measures are met, you must relish working in a collaborative and supportive team environment where individual efforts are committed to and celebrated in the context of the achievements of the group. If this sounds like a team where you would thrive, we look forward to hearing from you! The role includes a generous benefits package. Key Roles and Responsibilities The role will include the following activities (please see attached JD for dull details): Work across two business support programmes and support the lead co-ordinator; Follow the 'client journey' and provide excellent customer service at all times; Telephone businesses promptly and identify need(s) and process accordingly; Ensure all programme paperwork is fully completed and compliant; Enter data and maintain the CRM database; Record programme outputs and produce evidence and data as requested; Provide feedback to partner organisations; Lead on the arrangements for any workshops/conferences/events; Arrange the printing of documents, collate and produce reports on data; Attend workshops/conferences/events as requested (across Cornwall); Set up accounts on the GROWTHmapper diagnostic programme; Provide telephone/email assistance on GROWTHmapper issues; Work closely with the Specialists with any GROWTHmapper requirements; Ensure the Oxford Innovation Digital Academy platform is up-to-date; Provide support to the team with programme activities; Liaise with businesses and internal team members, confidentially and discreetly, regarding provision of confidential &/or sensitive information; About You Ability to work independently and as part of a wider team; Previous administrative experience; Previous experience of using CRM databases; Competent across all Microsoft Office applications Ability to manage data collection and simple data analysis Strong attention to detail whilst meeting deadlines; Strong communication skills at all levels essential; Excellent telephone and listening skills and written communication skills; A self-motivated, adaptable and positive outlook; Exercise confidentiality and discretion; Driving licence and access to a car About Us Oxford Innovation Advice is a dynamic and fast-growing company where a culture of constant innovation and mutual respect delivers bottom line results from within a stimulating, enjoyable and challenging working environment. Part of SQW Group, our sister divisions provide flexible office space for start-up and growing technology companies, Angel investment networks and co-investment fund management plus public policy and economic development consultancy services in the UK, Europe and Asia. Our closing date for applications is the 17th May 2024. We reserve the right to appoint prior to this date, therefore applications should be submitted as soon as possible. We are an equal opportunities employer and welcome applications from candidates of all backgrounds. The projects are funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council has been chosen by Government as a Lead Authority for the fund and is responsible for monitoring the progress of projects funded through the UK Shared Prosperity Fund in Cornwall and the Isles of Scilly.
Main Purpose of Job To provide specialist support for military applications, land and sea based. To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers. To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related. Working within a team with a clear growth path and development strategy that encourages internal growth. Key Tasks To liaise with the internal MoD projects and engineering teams To monitor and respond accordingly to the MoD Escalations email inbox To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLA's are met specifically in regard to response and resolution times To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion. To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding To assist with monthly customer surveys and reports to ensure that our client's service levels are met. To manage inbound calls as required by the Shift Supervisor To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements To proactively monitor the GCSC associated infrastructure, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues. Whether network or remote customer related Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve development of systems and processes to the benefit of the customer and company Any other appropriate tasks as delegated by management Dimensions Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either early or late shifts, for example (Apply online only) or (Apply online only) Experience/Skills/Qualifications Essential: Experience in operating Royal Navy communications systems Customer facing experience Be computer literate Confident and clear telephone manner Possess a keen commercial awareness with ability to work on own initiative and unsupervised Ability and willingness to continuously learn and support new systems and services Preferred: Inmarsat and/or VSAT operational, service or technical experience In depth technical knowledge of at least some of the following customer equipment or systems NAICIS, MNE, SCOT, LC2, IRL Inmarsat Satellite Maritime Customer equipment including T&T Sailor, JRC systems and Intellian FX Cobham Seatel, T&T and Intellian VSAT equipment Inmarsat Land Mobile systems including Nera & T&T (BGans) Iridium Certus, Thuraya 3G/4G Wireless LTE Knowledge of customer IT networks/systems eg IP address ranges Cisco and HP Switches Network Operations experience
May 02, 2024
Full time
Main Purpose of Job To provide specialist support for military applications, land and sea based. To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers. To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related. Working within a team with a clear growth path and development strategy that encourages internal growth. Key Tasks To liaise with the internal MoD projects and engineering teams To monitor and respond accordingly to the MoD Escalations email inbox To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLA's are met specifically in regard to response and resolution times To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion. To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding To assist with monthly customer surveys and reports to ensure that our client's service levels are met. To manage inbound calls as required by the Shift Supervisor To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements To proactively monitor the GCSC associated infrastructure, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues. Whether network or remote customer related Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve development of systems and processes to the benefit of the customer and company Any other appropriate tasks as delegated by management Dimensions Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either early or late shifts, for example (Apply online only) or (Apply online only) Experience/Skills/Qualifications Essential: Experience in operating Royal Navy communications systems Customer facing experience Be computer literate Confident and clear telephone manner Possess a keen commercial awareness with ability to work on own initiative and unsupervised Ability and willingness to continuously learn and support new systems and services Preferred: Inmarsat and/or VSAT operational, service or technical experience In depth technical knowledge of at least some of the following customer equipment or systems NAICIS, MNE, SCOT, LC2, IRL Inmarsat Satellite Maritime Customer equipment including T&T Sailor, JRC systems and Intellian FX Cobham Seatel, T&T and Intellian VSAT equipment Inmarsat Land Mobile systems including Nera & T&T (BGans) Iridium Certus, Thuraya 3G/4G Wireless LTE Knowledge of customer IT networks/systems eg IP address ranges Cisco and HP Switches Network Operations experience
H&S Advisor Salary: 33k - 38k per annum including travel At Citation, we're not just a company; we're a movement, a culture, and an opportunity like no other! Our passion lies in development and cultivating a vibrant culture that empowers our colleagues and wows our clients. We stand out from the crowd by prioritising growth, investment, and service excellence, and we're proud to say that we do it without resorting to cost-cutting or bureaucratic red tape. It's all about taking action and delivering results, not playing politics or micro-managing. At Citation, we're leaders, not empire builders, and our enthusiasm for what we do knows no bounds. This is an electrifying era to be part of our team. With a whopping 100,000+ clients across our group companies who trust and adore us, we're on a relentless quest for continuous expansion. Over the past three years alone, we've continued to acquire businesses that offer products and services our clients crave. And guess what? We're not hitting the brakes; our expansion journey charges on. We're now cruising into our third wave of private equity ownership with esteemed partners KKR and Hg Capital. And what does that mean? We're picking up speed, creating even more opportunities for personal and professional development for our incredible team members. If the thought of this gets your heart racing, you're exactly the kind of person we're seeking! Why make the move to a consultancy - don't fret, we're not looking for you to have experience in every sector, that's not possible! Working at a Health and Safety consultancy provides an enriching experience that significantly expands your expertise and knowledge, offering exposure to diverse industries and the opportunity to navigate varied challenges, thus cultivating a well-rounded professional skill set. The Role and The Scheme that Spells SuccessReady to elevate your career in Health & Safety to new heights? Join our dynamic team, where your dedication is not only recognised but handsomely rewarded with growth opportunities and unwavering support. If you're driven, passionate, and eager to make a real impact in Health & Safety, seize this chance to embark on an exhilarating journey with Citation - your future in Health & Safety begins here. Our Development Scheme, a trailblazing initiative launched in 2017, has been scouting for the future stars of Health & Safety for the past seven years. We believe in making training, studying, and full-time work not just feasible but incredibly exciting, both for you and for us. If you've taken the initiative to upskill yourself or earned qualifications, this is the golden opportunity to harness that knowledge and drive your career forward. What You Need to Know: This is a full-time, permanent role. You'll have the privilege of learning from our seasoned consultants, honing your overall H&S expertise, and preparing for a full-time, field-based consultant role. All training and qualifications are fully funded by us, and we're experts at helping you strike the right balance between studying and working full-time (we've been perfecting it for 7 years!). Tech IOSH status is a must or at least proof that you're on the path to achieving it. We'll enhance your skills via the NVQ route while you gain hands-on experience in our field, technical, and content H&S teams. As this scheme leads to a regional role involving client site visits, a valid driving license (at least upon completing the scheme) is essential. But the journey doesn't end there! After successfully completing the program and earning your GradIOSH status, we'll continue to support you through our IPD/CPD program to achieve CMIOSH status while working as an H&S Field Consultant. Why You Should Apply:We're on the lookout for your passion for advancing in health and safety. While technical skills matter, so does your personality. If you've hesitated to apply due to your current non-H&S specific role, think again - we welcome applicants from diverse backgrounds! Have grand ambitions beyond H&S? Fantastic! With us, continuous development is not just a promise; it's a reality, and we'd love to see you rise through the ranks, overseeing various compliance services for our cherished clients. We also open doors for you to expand your expertise in diverse areas such as fire safety, DSEAR, and monitoring for air, noise, and vibration. Your growth potential knows no bounds here. What We Need From You: A minimum of Tech IOSH status (proof required). A genuine passion for a rewarding career in Safety. A valid driving license, location dependent. Don't wait - apply now and set off on a fulfilling journey with Citation! Your dream career in Health & Safety awaits. The Perks? Outstanding! Alongside a competitive salary, we offer a range of enticing benefits, including: 33 days of holiday (inc bank holidays) Your birthday off work to celebrate in style Extra weeks of holiday for newlyweds to enjoy marital bliss Vouchers for expectant parents, showing our support for growing families Healthcare plan to prioritise your well-being Our commitment to your growth goes beyond words - we provide continuous learning opportunities and a clear path for career progression, ensuring you're always moving forward. Hit Apply now to forward your CV.
May 02, 2024
Full time
H&S Advisor Salary: 33k - 38k per annum including travel At Citation, we're not just a company; we're a movement, a culture, and an opportunity like no other! Our passion lies in development and cultivating a vibrant culture that empowers our colleagues and wows our clients. We stand out from the crowd by prioritising growth, investment, and service excellence, and we're proud to say that we do it without resorting to cost-cutting or bureaucratic red tape. It's all about taking action and delivering results, not playing politics or micro-managing. At Citation, we're leaders, not empire builders, and our enthusiasm for what we do knows no bounds. This is an electrifying era to be part of our team. With a whopping 100,000+ clients across our group companies who trust and adore us, we're on a relentless quest for continuous expansion. Over the past three years alone, we've continued to acquire businesses that offer products and services our clients crave. And guess what? We're not hitting the brakes; our expansion journey charges on. We're now cruising into our third wave of private equity ownership with esteemed partners KKR and Hg Capital. And what does that mean? We're picking up speed, creating even more opportunities for personal and professional development for our incredible team members. If the thought of this gets your heart racing, you're exactly the kind of person we're seeking! Why make the move to a consultancy - don't fret, we're not looking for you to have experience in every sector, that's not possible! Working at a Health and Safety consultancy provides an enriching experience that significantly expands your expertise and knowledge, offering exposure to diverse industries and the opportunity to navigate varied challenges, thus cultivating a well-rounded professional skill set. The Role and The Scheme that Spells SuccessReady to elevate your career in Health & Safety to new heights? Join our dynamic team, where your dedication is not only recognised but handsomely rewarded with growth opportunities and unwavering support. If you're driven, passionate, and eager to make a real impact in Health & Safety, seize this chance to embark on an exhilarating journey with Citation - your future in Health & Safety begins here. Our Development Scheme, a trailblazing initiative launched in 2017, has been scouting for the future stars of Health & Safety for the past seven years. We believe in making training, studying, and full-time work not just feasible but incredibly exciting, both for you and for us. If you've taken the initiative to upskill yourself or earned qualifications, this is the golden opportunity to harness that knowledge and drive your career forward. What You Need to Know: This is a full-time, permanent role. You'll have the privilege of learning from our seasoned consultants, honing your overall H&S expertise, and preparing for a full-time, field-based consultant role. All training and qualifications are fully funded by us, and we're experts at helping you strike the right balance between studying and working full-time (we've been perfecting it for 7 years!). Tech IOSH status is a must or at least proof that you're on the path to achieving it. We'll enhance your skills via the NVQ route while you gain hands-on experience in our field, technical, and content H&S teams. As this scheme leads to a regional role involving client site visits, a valid driving license (at least upon completing the scheme) is essential. But the journey doesn't end there! After successfully completing the program and earning your GradIOSH status, we'll continue to support you through our IPD/CPD program to achieve CMIOSH status while working as an H&S Field Consultant. Why You Should Apply:We're on the lookout for your passion for advancing in health and safety. While technical skills matter, so does your personality. If you've hesitated to apply due to your current non-H&S specific role, think again - we welcome applicants from diverse backgrounds! Have grand ambitions beyond H&S? Fantastic! With us, continuous development is not just a promise; it's a reality, and we'd love to see you rise through the ranks, overseeing various compliance services for our cherished clients. We also open doors for you to expand your expertise in diverse areas such as fire safety, DSEAR, and monitoring for air, noise, and vibration. Your growth potential knows no bounds here. What We Need From You: A minimum of Tech IOSH status (proof required). A genuine passion for a rewarding career in Safety. A valid driving license, location dependent. Don't wait - apply now and set off on a fulfilling journey with Citation! Your dream career in Health & Safety awaits. The Perks? Outstanding! Alongside a competitive salary, we offer a range of enticing benefits, including: 33 days of holiday (inc bank holidays) Your birthday off work to celebrate in style Extra weeks of holiday for newlyweds to enjoy marital bliss Vouchers for expectant parents, showing our support for growing families Healthcare plan to prioritise your well-being Our commitment to your growth goes beyond words - we provide continuous learning opportunities and a clear path for career progression, ensuring you're always moving forward. Hit Apply now to forward your CV.
Technical Service Manager Windows, Doors & Curtain Walling Job Title: Technical Services Manager Windows, Doors & Curtain Walling Job reference Number: -2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding Doors, Bi Fold Doors, Balconies, Conservatories, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Fabricators, Fabricating Location: Milton Keynes (hybrid work available) Remuneration: £45,000 - £55,000 + £3,000 bonus The role of the Technical Support Manager Windows, Doors & Curtain Walling will involve: Technical Services Manager position managing the frontline technical support for a range of windows, doors and curtain walling systems such as: sliding door systems, faade systems, bi fold doors, entrance doors, balconies, smart systems Leading and managing a team of Technical Advisors (5 direct reports) Dealing with technical queries surrounding aluminium & steel systems, digital solutions, and project applications Offering design support and product application during early stages of project proposals Regularly liaising with product management, training, engineering, sales and specification teams Prepare preliminary calculations for building physics and design loadings The ideal applicant will be Technical Support Manager Windows, Doors & Curtain Walling with: Must have proven technical experience dealing with faades, faade design, curtain walling, windows and door systems Practical understanding of Building Physics related to windows, doors, and curtain walling systems Experience dealing with fabricators, architects and consultants Degree level educated preferred Must have BIM, Revit & AutoCAD experience Strong people management skills IT literate (Microsoft Office) Excellent planning, organisation, time management skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding Doors, Bi Fold Doors, Balconies, Conservatories, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Fabricators, Fabricating JBRP1_UKTJ
May 02, 2024
Full time
Technical Service Manager Windows, Doors & Curtain Walling Job Title: Technical Services Manager Windows, Doors & Curtain Walling Job reference Number: -2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding Doors, Bi Fold Doors, Balconies, Conservatories, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Fabricators, Fabricating Location: Milton Keynes (hybrid work available) Remuneration: £45,000 - £55,000 + £3,000 bonus The role of the Technical Support Manager Windows, Doors & Curtain Walling will involve: Technical Services Manager position managing the frontline technical support for a range of windows, doors and curtain walling systems such as: sliding door systems, faade systems, bi fold doors, entrance doors, balconies, smart systems Leading and managing a team of Technical Advisors (5 direct reports) Dealing with technical queries surrounding aluminium & steel systems, digital solutions, and project applications Offering design support and product application during early stages of project proposals Regularly liaising with product management, training, engineering, sales and specification teams Prepare preliminary calculations for building physics and design loadings The ideal applicant will be Technical Support Manager Windows, Doors & Curtain Walling with: Must have proven technical experience dealing with faades, faade design, curtain walling, windows and door systems Practical understanding of Building Physics related to windows, doors, and curtain walling systems Experience dealing with fabricators, architects and consultants Degree level educated preferred Must have BIM, Revit & AutoCAD experience Strong people management skills IT literate (Microsoft Office) Excellent planning, organisation, time management skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding Doors, Bi Fold Doors, Balconies, Conservatories, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Fabricators, Fabricating JBRP1_UKTJ
Client Manager - Real Estate Are you an experienced Real Estate Insurance professional who is keen to deliver winning client experiences using a deep understanding of client needs to deliver outstanding solutions ? Are you comfortable handling a client allocation including those with multi-national portfolios where you will act in an advisory capacity for all technical enquires, whilst supporting the Client Directors in the strategic and financial management of our client relationships ? If so, then we'd love to hear from you in connection with this brand-new role. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this wide and varied role some of your key responsibilities will include: Manage wider Aon collaborators to ensure added value solutions are delivered to improve client experience. Provide experience based technical advice and support on a range of matters including risk transfer, policy coverage and lender requirements. Oversee broking and carrier marketing to ensure the best outcome for clients. Adjust client service plans in line with client feedback. Develop growth opportunities through existing and prospective client base. Build and maintain strong working relationships with insurance market and underwriters. Proactively approach training and development to grow knowledge and ability to deliver excellence in client service. Lead by example, inspiring, encouraging and personally supporting account handlers in their career development. How this opportunity is different This is a phenomenal opportunity to join our Real Estate practice in a time of growth. Ideally we'd like to secure the services of an existing Real Estate Account Executive/Client Manager but, refreshingly, are also able to consider impactful, client-facing Real Estate Account Handlers who are ready to take the next step. Skills and experience that will lead to success Commercial understanding of business and the Insurance market Delegation skills Substantial Real Estate or Property Owners experience Strong technical knowledge in all major and ancillary classes Good negotiating, listening and interpersonal skills Adaptable, focussed and self-disciplined Proficient in use of Microsoft Office and IT systems How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Li-ab2 LI-HYBRID
May 02, 2024
Full time
Client Manager - Real Estate Are you an experienced Real Estate Insurance professional who is keen to deliver winning client experiences using a deep understanding of client needs to deliver outstanding solutions ? Are you comfortable handling a client allocation including those with multi-national portfolios where you will act in an advisory capacity for all technical enquires, whilst supporting the Client Directors in the strategic and financial management of our client relationships ? If so, then we'd love to hear from you in connection with this brand-new role. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this wide and varied role some of your key responsibilities will include: Manage wider Aon collaborators to ensure added value solutions are delivered to improve client experience. Provide experience based technical advice and support on a range of matters including risk transfer, policy coverage and lender requirements. Oversee broking and carrier marketing to ensure the best outcome for clients. Adjust client service plans in line with client feedback. Develop growth opportunities through existing and prospective client base. Build and maintain strong working relationships with insurance market and underwriters. Proactively approach training and development to grow knowledge and ability to deliver excellence in client service. Lead by example, inspiring, encouraging and personally supporting account handlers in their career development. How this opportunity is different This is a phenomenal opportunity to join our Real Estate practice in a time of growth. Ideally we'd like to secure the services of an existing Real Estate Account Executive/Client Manager but, refreshingly, are also able to consider impactful, client-facing Real Estate Account Handlers who are ready to take the next step. Skills and experience that will lead to success Commercial understanding of business and the Insurance market Delegation skills Substantial Real Estate or Property Owners experience Strong technical knowledge in all major and ancillary classes Good negotiating, listening and interpersonal skills Adaptable, focussed and self-disciplined Proficient in use of Microsoft Office and IT systems How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Li-ab2 LI-HYBRID
IFA Administrator £24,000 to £30,000 plus benefits IFA Administrator required by this forward-thinking wealth management firm that provides advice across the full range of financial planning for Private Clients and Businesses. The firm is hugely successful, well known in the area and regarded as a top employer in the IFA sector. Working in support to Financial Planners you will be responsible for - communications internally with Advisors, Paraplanners and Managers new business provider and third-party liaison compliance and record keeping client management via industry database client contact prepare for client meetings Applicants must have core support experience within an IFA or other wealth management environment whilst also possessing excellent relationship skills and good technical knowledge across Pensions and Investments. JohnstonGreer is a recruitment agency that specialises in the Financial Services and Pensions sectors. JohnstonGreer operates as an Employment Agency in providing permanent job seeking services.
May 02, 2024
Full time
IFA Administrator £24,000 to £30,000 plus benefits IFA Administrator required by this forward-thinking wealth management firm that provides advice across the full range of financial planning for Private Clients and Businesses. The firm is hugely successful, well known in the area and regarded as a top employer in the IFA sector. Working in support to Financial Planners you will be responsible for - communications internally with Advisors, Paraplanners and Managers new business provider and third-party liaison compliance and record keeping client management via industry database client contact prepare for client meetings Applicants must have core support experience within an IFA or other wealth management environment whilst also possessing excellent relationship skills and good technical knowledge across Pensions and Investments. JohnstonGreer is a recruitment agency that specialises in the Financial Services and Pensions sectors. JohnstonGreer operates as an Employment Agency in providing permanent job seeking services.
GRC Analyst (InfoSec ISO 27001) Sunderland / WFH to £40k Are you a tech savvy GRC Analyst looking to progress your career? You could be joining a successful and growing online gaming / gambling site as they expand their European presence. As a GRC Analyst you will help to build on the existing technology group governance, risk and compliance capabilities as part of the wider Information Security programme with the ultimate aim of protecting customers and the business alike from cyber security attacks. You'll maintain and continuously improve ISO 27001 / 2 policies, standards and procedures; collaborate across teams to drive adoption and adherence to InfoSec policy and guidelines and contribute to the continuous improvement and tactical strategic roadmaps to ensure that all technology platforms meet compliance. There are a broad range of responsibilities and challenges, you'll be collaborating in advisory role where you'll build expertise. WFH Policy: There's a hybrid work from home policy with 2-3 days a week; when you're in the office you'll be collaborating with accomplished colleagues in awesome custom built offices in Sunderland with a range of facilities and perks including three, free meals a days at the onsite restaurant as well as membership at onsite gym. Requirements: You have experience of analysing security and technical compliance requirements, including performing risk assessments and designing risk treatment plans You have a strong knowledge of security and technology compliance regulations, ideally within betting although could be other industry e.g., finance You have a good understanding of governance standards and frameworks e.g., ISO 27001 / 2, PCI-DSS, NIST, ISF, GDPR You have good commercial awareness and experience of delivery security awareness within a large scale organisation You have excellent communication, collaboration and stakeholder engagement skills Salary & benefits: As a GRC Analyst you will earn a competitive salary (to £40k) plus benefits including: Bonus Pension Private medical care And a range of other perks and benefits Apply now to find out more about this GRC Analyst opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
May 02, 2024
Full time
GRC Analyst (InfoSec ISO 27001) Sunderland / WFH to £40k Are you a tech savvy GRC Analyst looking to progress your career? You could be joining a successful and growing online gaming / gambling site as they expand their European presence. As a GRC Analyst you will help to build on the existing technology group governance, risk and compliance capabilities as part of the wider Information Security programme with the ultimate aim of protecting customers and the business alike from cyber security attacks. You'll maintain and continuously improve ISO 27001 / 2 policies, standards and procedures; collaborate across teams to drive adoption and adherence to InfoSec policy and guidelines and contribute to the continuous improvement and tactical strategic roadmaps to ensure that all technology platforms meet compliance. There are a broad range of responsibilities and challenges, you'll be collaborating in advisory role where you'll build expertise. WFH Policy: There's a hybrid work from home policy with 2-3 days a week; when you're in the office you'll be collaborating with accomplished colleagues in awesome custom built offices in Sunderland with a range of facilities and perks including three, free meals a days at the onsite restaurant as well as membership at onsite gym. Requirements: You have experience of analysing security and technical compliance requirements, including performing risk assessments and designing risk treatment plans You have a strong knowledge of security and technology compliance regulations, ideally within betting although could be other industry e.g., finance You have a good understanding of governance standards and frameworks e.g., ISO 27001 / 2, PCI-DSS, NIST, ISF, GDPR You have good commercial awareness and experience of delivery security awareness within a large scale organisation You have excellent communication, collaboration and stakeholder engagement skills Salary & benefits: As a GRC Analyst you will earn a competitive salary (to £40k) plus benefits including: Bonus Pension Private medical care And a range of other perks and benefits Apply now to find out more about this GRC Analyst opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
EXPERIENCED TECHNICIAN -Borehamwood Privately-owned franchised OEM dealer group. Excellent career and skill growth with electrification vehicle range transition as part of the current line-up. Basic Salary: £30,000+ Bonus: Up to £10k pa Excellent benefits Our client, a highly successful Dealer Group, with ambitious plans for the future, require a driven, focused, and skilled technician to join their established team. Key Responsibilities Complete scheduled vehicle servicing in line with manufacturer guidelines Undertake diagnostic activities to identify causes and solutions for customer vehicle issues Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers Liaise directly with service advisors and other workshop team members Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements Participate in ongoing training and development to ensure product and service knowledge is up to date About You Level 3 qualified vehicle technician with a full UK driving license / would consider an ambitious level 2 Tech looking to increase his/her skill level Excellent problem-solving skills and strong attention to detail A strong focus with the ability to communicate technical information to a non-technical audience Outstanding organisation and time management skills with the ability to work to deadlines CV to or call Chris Highfield for a confidential discussion. JBRP1_UKTJ
May 02, 2024
Full time
EXPERIENCED TECHNICIAN -Borehamwood Privately-owned franchised OEM dealer group. Excellent career and skill growth with electrification vehicle range transition as part of the current line-up. Basic Salary: £30,000+ Bonus: Up to £10k pa Excellent benefits Our client, a highly successful Dealer Group, with ambitious plans for the future, require a driven, focused, and skilled technician to join their established team. Key Responsibilities Complete scheduled vehicle servicing in line with manufacturer guidelines Undertake diagnostic activities to identify causes and solutions for customer vehicle issues Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers Liaise directly with service advisors and other workshop team members Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements Participate in ongoing training and development to ensure product and service knowledge is up to date About You Level 3 qualified vehicle technician with a full UK driving license / would consider an ambitious level 2 Tech looking to increase his/her skill level Excellent problem-solving skills and strong attention to detail A strong focus with the ability to communicate technical information to a non-technical audience Outstanding organisation and time management skills with the ability to work to deadlines CV to or call Chris Highfield for a confidential discussion. JBRP1_UKTJ
JOB SUMMARY The role of the UK Commercial EHS Manager is to provide strategic direction and oversee the delivery of Environmental, Health, and Safety (EHS) support and services across multiple sites and divisions to ensure alignment with business objectives. The manager will interpret and implement EHS strategies within the UK Commercial Affiliates Offices/Warehouses and Commercial Fleet, ensuring compliance with UK laws, HSE regulations and EHS standards. KEY RESPONSIBILITIES Data Management : Collect and upload EHS data for UK Commercial divisions into corporate systems accurately and in a timely manner. Strategic Planning : Analyze corporate EHS strategies and develop meaningful strategies and goals tailored for UK Commercial divisions, including specific warehouse facilities. Stakeholder Engagement : Serve as the primary interface for the UK Business Advisory Council (UK BAC) on EHS matters, including strategic plans, management responsibilities, and responses to serious events. Crisis Management Coordination : Act as the UK CAT Coordinator, advising and supporting the UK CAT Chair/Lead during exercises and implementing improvements to crisis management processes in collaboration with Global/Regional Security. Fleet Safety Management : Establish and monitor appropriate KPIs for Fleet Safety, addressing poor performance through identification of corrective actions and improvements. Audit Oversight : Coordinate internal and external EHS audits, including responding to audit requests, managing logistics, and overseeing corrective actions in response to audit findings. Ensure sites are audit-ready at all times. Technical Advisory : Provide EHS advice to UK sites on product and equipment development considerations. Quality System Maintenance : Maintain the effectiveness of the Quality System at UK Commercial site(s) in alignment with divisional, corporate requirements, and regulatory standards. REQUIREMENTS Degree-level education in EHS or related discipline OR significant EHS experience. Membership of IOSH (Institution of Occupational Safety and Health). Background in Environmental Science/Occupational Health and Safety Management. BACKGROUND Previous experience at EHS Advisor Level within Manufacturing or Commercial environments. Experience collaborating with cross-functional teams, including interactions with senior executives. Proficiency in Excel, Word, and PowerPoint for data management and presentation purposes. If you meet these qualifications and are eager to join a highly motivated and collaborative environment, we encourage you to apply. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 02, 2024
Contractor
JOB SUMMARY The role of the UK Commercial EHS Manager is to provide strategic direction and oversee the delivery of Environmental, Health, and Safety (EHS) support and services across multiple sites and divisions to ensure alignment with business objectives. The manager will interpret and implement EHS strategies within the UK Commercial Affiliates Offices/Warehouses and Commercial Fleet, ensuring compliance with UK laws, HSE regulations and EHS standards. KEY RESPONSIBILITIES Data Management : Collect and upload EHS data for UK Commercial divisions into corporate systems accurately and in a timely manner. Strategic Planning : Analyze corporate EHS strategies and develop meaningful strategies and goals tailored for UK Commercial divisions, including specific warehouse facilities. Stakeholder Engagement : Serve as the primary interface for the UK Business Advisory Council (UK BAC) on EHS matters, including strategic plans, management responsibilities, and responses to serious events. Crisis Management Coordination : Act as the UK CAT Coordinator, advising and supporting the UK CAT Chair/Lead during exercises and implementing improvements to crisis management processes in collaboration with Global/Regional Security. Fleet Safety Management : Establish and monitor appropriate KPIs for Fleet Safety, addressing poor performance through identification of corrective actions and improvements. Audit Oversight : Coordinate internal and external EHS audits, including responding to audit requests, managing logistics, and overseeing corrective actions in response to audit findings. Ensure sites are audit-ready at all times. Technical Advisory : Provide EHS advice to UK sites on product and equipment development considerations. Quality System Maintenance : Maintain the effectiveness of the Quality System at UK Commercial site(s) in alignment with divisional, corporate requirements, and regulatory standards. REQUIREMENTS Degree-level education in EHS or related discipline OR significant EHS experience. Membership of IOSH (Institution of Occupational Safety and Health). Background in Environmental Science/Occupational Health and Safety Management. BACKGROUND Previous experience at EHS Advisor Level within Manufacturing or Commercial environments. Experience collaborating with cross-functional teams, including interactions with senior executives. Proficiency in Excel, Word, and PowerPoint for data management and presentation purposes. If you meet these qualifications and are eager to join a highly motivated and collaborative environment, we encourage you to apply. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Ability to provide technical governance across Salesforce Platform solutions Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner. Understand overall business operations and develops innovative solutions and tools related to Salesforce to help improve productivity. Ability to understand and design provisioning solutions and how CRM interacts with provisioning layers. Strong problem solving and analytical skills needed to support enterprise high availability Salesforce applications Coordinate with technical resource within and outside of Salesforce Platforms team. Demonstrate thought Leadership in Salesforce CRM and Platform innovations and practices. Ability to prepare Design Artefacts like ERD, Feature Designs, UML, System Architecture Diagrams, Integration Diagrams Experience in Salesforce Architecture/Solution Architecture with at least 2 End-To-End Technical implementation involving Salesforce Skills: Salesforce - Service Cloud, Sales Cloud, (url removed) platform, Einstein Analytics, Financial Service Cloud, Industry Clouds, Financial Domain expertise Full cycle implementation experience with SFDC (application design, architecture and development using Sales(url removed Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc.) Command over APEX and Visual force Deep knowledge of Salesforce API's and hands on experience in building custom API's and integration. Experience in multi-cloud Salesforce landscape, Technical consultation, Advisory A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management. Salesforce deployment and release management framework and strategy Good to Have Skills : Salesforce Development, Technical Delivery, Lightning LWC, Copado Salesforce Administration
May 01, 2024
Full time
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Ability to provide technical governance across Salesforce Platform solutions Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner. Understand overall business operations and develops innovative solutions and tools related to Salesforce to help improve productivity. Ability to understand and design provisioning solutions and how CRM interacts with provisioning layers. Strong problem solving and analytical skills needed to support enterprise high availability Salesforce applications Coordinate with technical resource within and outside of Salesforce Platforms team. Demonstrate thought Leadership in Salesforce CRM and Platform innovations and practices. Ability to prepare Design Artefacts like ERD, Feature Designs, UML, System Architecture Diagrams, Integration Diagrams Experience in Salesforce Architecture/Solution Architecture with at least 2 End-To-End Technical implementation involving Salesforce Skills: Salesforce - Service Cloud, Sales Cloud, (url removed) platform, Einstein Analytics, Financial Service Cloud, Industry Clouds, Financial Domain expertise Full cycle implementation experience with SFDC (application design, architecture and development using Sales(url removed Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc.) Command over APEX and Visual force Deep knowledge of Salesforce API's and hands on experience in building custom API's and integration. Experience in multi-cloud Salesforce landscape, Technical consultation, Advisory A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management. Salesforce deployment and release management framework and strategy Good to Have Skills : Salesforce Development, Technical Delivery, Lightning LWC, Copado Salesforce Administration