ARM (Advanced Resource Managers)
Reading, Berkshire
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 26, 2024
Contractor
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond! Your Career This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on reactive services client engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to manage incident response engagements and provide guidance on longer term remediation. Your Impact Perform reactive incident response functions including but not limited to -host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs) Examine firewall, web, database, and other log sources to identify evidence of malicious activity Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom Crypsis investigation tools to determine source of compromises and malicious activity that occurred in client environments Manage incident response engagements to scope work, guide clients through forensic investigations, contain security incidents, and provide guidance on longer term remediation recommendations Ability to perform travel requirements as needed to meet business demands (on average 20%) Mentorship of team members in incident response and forensics best practices Your Experience Able to get or already in possession of SC clearance in the UK 6+ years of incident response or digital forensics consulting experience with a passion for cyber security Strong leadership skills including experience managing a team or individuals Experience with leading complicated engagements including scoping, interfacing with the client, and have executed on a technical front Proficient with host-based forensics and data breach response Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Redline, Volatility, WireShark, TCPDump, and open source forensic tools Incident response consulting experience required Identified ability to grow into a valuable contributor to the practice and, specifically have an external presence via public speaking, conferences, and/or publications have credibility, executive presence, and gravitas be able to have a meaningful and rapid delivery contribution have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products be collaborative and able to build relationships internally, externally, and across all PANW functions, including the sales team Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or related field or equivalent military experience required The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Apr 26, 2024
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond! Your Career This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on reactive services client engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to manage incident response engagements and provide guidance on longer term remediation. Your Impact Perform reactive incident response functions including but not limited to -host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs) Examine firewall, web, database, and other log sources to identify evidence of malicious activity Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom Crypsis investigation tools to determine source of compromises and malicious activity that occurred in client environments Manage incident response engagements to scope work, guide clients through forensic investigations, contain security incidents, and provide guidance on longer term remediation recommendations Ability to perform travel requirements as needed to meet business demands (on average 20%) Mentorship of team members in incident response and forensics best practices Your Experience Able to get or already in possession of SC clearance in the UK 6+ years of incident response or digital forensics consulting experience with a passion for cyber security Strong leadership skills including experience managing a team or individuals Experience with leading complicated engagements including scoping, interfacing with the client, and have executed on a technical front Proficient with host-based forensics and data breach response Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Redline, Volatility, WireShark, TCPDump, and open source forensic tools Incident response consulting experience required Identified ability to grow into a valuable contributor to the practice and, specifically have an external presence via public speaking, conferences, and/or publications have credibility, executive presence, and gravitas be able to have a meaningful and rapid delivery contribution have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products be collaborative and able to build relationships internally, externally, and across all PANW functions, including the sales team Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or related field or equivalent military experience required The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Are you an experienced Executive Assistant looking to support a dynamic leadership team in a progressive, people-focused environment? Our client, based in Birmingham city centre is seeking a talented individual to join their team as an Executive Assistant supporting their charismatic Managing Director. Key Responsibilities: Provide executive-level support to the Managing Director, ensuring seamless accessibility and acting as an ambassador for the organisation Manage complex diaries, coordinate internal and external engagements, communications, presentations, and interactions with the plc Board, customers, suppliers, and partners Prioritise schedules, flag any conflicts or concerns, and ensure forward planning of meetings and other documentation Collaborate with the Managing Director on key projects across the business Assist with international client travel and accommodation arrangements, ensuring a smooth operation Support the biannual strategy planning process Work closely with other Executive Assistants in the business Curate detailed VIP itineraries, handle business entertainment, travel, and accommodations Provide support for various events and help with research and report preparation Required Skills and Experience: Extensive experience providing PA/executive-level support, ideally at the Board level within a larger, global organisation Demonstrated ability to juggle multiple tasks, prioritise effectively, and deliver high levels of service in a client-facing environment Katie Bard is acting agency and as agency and is an equal opportunities employer
Apr 26, 2024
Full time
Are you an experienced Executive Assistant looking to support a dynamic leadership team in a progressive, people-focused environment? Our client, based in Birmingham city centre is seeking a talented individual to join their team as an Executive Assistant supporting their charismatic Managing Director. Key Responsibilities: Provide executive-level support to the Managing Director, ensuring seamless accessibility and acting as an ambassador for the organisation Manage complex diaries, coordinate internal and external engagements, communications, presentations, and interactions with the plc Board, customers, suppliers, and partners Prioritise schedules, flag any conflicts or concerns, and ensure forward planning of meetings and other documentation Collaborate with the Managing Director on key projects across the business Assist with international client travel and accommodation arrangements, ensuring a smooth operation Support the biannual strategy planning process Work closely with other Executive Assistants in the business Curate detailed VIP itineraries, handle business entertainment, travel, and accommodations Provide support for various events and help with research and report preparation Required Skills and Experience: Extensive experience providing PA/executive-level support, ideally at the Board level within a larger, global organisation Demonstrated ability to juggle multiple tasks, prioritise effectively, and deliver high levels of service in a client-facing environment Katie Bard is acting agency and as agency and is an equal opportunities employer
IT Project Manager (6 Month FTC) Location: Norfolk (Hybrid, 1 day per-week on-site) Salary: up to £60,000 (equivalent) Are you an IT Project Manager with experience strong experience working in multi-faceted roles? Are you looking for a new opportunity to join a growing, customer orientate business to help delivery strategic IT change and help to define their technical roadmap? I'm working with a market-leading client with a requirement for an IT Project Manager! The Role: As an IT Project Manager, your primary responsibility is to ensure internal project delivery, as well as helping to define business requirements and mapping out IT architecture. You will be instrumental in bridging the gap between business requirements and technology solutions, playing a vital role in analysing, designing, and implementing projects that align with organisational and end user goals. The Client: The client is a well-established, family-run B2C organisation with a growing presence in Norfolk. Requirements: Bachelor's degree in information management, computer science, or a related field. Formal Project Management qualifications. 5+ years of experience in Project Delivery. Strong experience in project managing and delivering IT projects (software, infrastructure and data). Experience working with stakeholders to gather and analyse business requirements and then reporting into executive / C-Level colleagues. Proven ability to develop and implement solutions that optimise business operations. Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills. Experience with project management tools and methodologies. Desirable: Full UK Driving License and own vehicle. If you are eager to learn and have strong experience with the skill set above, and the role looks like a great fit, then please send your updated CV to and we can schedule a conversation to discuss your application. INTERVIEW IMMEDIATELY - FAST OFFER IT Project Manager (6 Month FTC) Location: Norfolk (Hybrid, 1 day per-week on-site) Salary: up to £60,000 (equivalent) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
IT Project Manager (6 Month FTC) Location: Norfolk (Hybrid, 1 day per-week on-site) Salary: up to £60,000 (equivalent) Are you an IT Project Manager with experience strong experience working in multi-faceted roles? Are you looking for a new opportunity to join a growing, customer orientate business to help delivery strategic IT change and help to define their technical roadmap? I'm working with a market-leading client with a requirement for an IT Project Manager! The Role: As an IT Project Manager, your primary responsibility is to ensure internal project delivery, as well as helping to define business requirements and mapping out IT architecture. You will be instrumental in bridging the gap between business requirements and technology solutions, playing a vital role in analysing, designing, and implementing projects that align with organisational and end user goals. The Client: The client is a well-established, family-run B2C organisation with a growing presence in Norfolk. Requirements: Bachelor's degree in information management, computer science, or a related field. Formal Project Management qualifications. 5+ years of experience in Project Delivery. Strong experience in project managing and delivering IT projects (software, infrastructure and data). Experience working with stakeholders to gather and analyse business requirements and then reporting into executive / C-Level colleagues. Proven ability to develop and implement solutions that optimise business operations. Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills. Experience with project management tools and methodologies. Desirable: Full UK Driving License and own vehicle. If you are eager to learn and have strong experience with the skill set above, and the role looks like a great fit, then please send your updated CV to and we can schedule a conversation to discuss your application. INTERVIEW IMMEDIATELY - FAST OFFER IT Project Manager (6 Month FTC) Location: Norfolk (Hybrid, 1 day per-week on-site) Salary: up to £60,000 (equivalent) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title : Experienced SaaS Customer Success Manager Location: Solihull Salary: £30,000 - £35,000, depending upon experience Job Type: Permanent, Full-time Sales-i is a sector defining Software Company on a mission to create the very best products to support business and we are looking for passionate individuals to join our journey of innovation and growth. The Role: This is not a remote role, must be able to commute to Solihull weekly. The Customer Success Manager (CSM) oversees current customers with the goal of keeping high adoption, renewing contracts and upselling. The CSM should be proactively working on establishing ways the client can increase their utilisation within the tool. The CSM will have an existing diverse customer portfolio to manage, develop and expand. You will be the main point of contact, ensuring customers see the value of using our software and are using it effectively to maximise customer contract renewals and upselling opportunities. Key Result Areas: Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations Identifies issues that could impact satisfaction for the customer to ensure a healthy relationship when time for renewal Manages all notes and updates in the CRM for all customers to provide visibility throughout the company Implements sales-i best practices with the client to ensure optimal utilisation of the tool Leverages customer relationships as needed for prospect references Controls communication to keep customers informed of process and procedural changes Implements internal initiatives to continue to drive efficiencies within the Customer Success team Key Responsibilities and Accountabilities: Establish and manage a relationship with a cadence of communication for a book of customers. Renew expiring customer contracts to avoid churn. Proactively consult and oversee customers sales-i activity to recommend training and enablement best practices. Lead upselling with training and additional offerings where available. The Candidate: Saas experience is a must 3+ years in a customer-facing Account Management or Customer Success role, within a B2B company (SaaS experience essential) Presentation skills - well-articulated when speaking to groups In-depth knowledge of the sales process and customer behaviour Great at self-assessment Ability to adjust your approach to each customer Problem solving. Computer Skills Excellent written and spoken communications Ability to learn new software systems Basic math reasoning Solution oriented Behaviours: Demonstrated leadership ability, confidence and senior presence - ability to motivate staff Respect for others Customer care Driven to achieve goals. Lead by example Flexibility - able to lead effectively within an environment of ambiguity Attention to detail Gently assertive Team working - collaborative, able to work effectively as part of a team whilst encouraging and fostering teamwork; open to others' ideas and input Influencing - high level of interpersonal skills, demonstrable ability to present ideas and take people with them Flexible, adaptable and pragmatic - able to lead effectively within an environment of ambiguity. Time management - to achieve goals/standards Benefits: 25 days annual leave each year We are small to medium sized company, offering great career potential and new learning capability. Cycle/Tech scheme - provided through cycle scheme Pension & Health Cash Plan Impressive workspace, offering spacious offices, centrally based, close to motorway networks and train/bus stations Excellent working environment, with fantastic career opportunities within a growing company Social activities and events Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Customer Success Manager, Customer Success Executive, Customer Excellence Manager, Client Support, Customer Services Manager, Customer Services Executive, Customer Success Consultant, Experienced Customer Services Manager and Experiences Customer Services Executive may be considered for this role.
Apr 26, 2024
Full time
Job Title : Experienced SaaS Customer Success Manager Location: Solihull Salary: £30,000 - £35,000, depending upon experience Job Type: Permanent, Full-time Sales-i is a sector defining Software Company on a mission to create the very best products to support business and we are looking for passionate individuals to join our journey of innovation and growth. The Role: This is not a remote role, must be able to commute to Solihull weekly. The Customer Success Manager (CSM) oversees current customers with the goal of keeping high adoption, renewing contracts and upselling. The CSM should be proactively working on establishing ways the client can increase their utilisation within the tool. The CSM will have an existing diverse customer portfolio to manage, develop and expand. You will be the main point of contact, ensuring customers see the value of using our software and are using it effectively to maximise customer contract renewals and upselling opportunities. Key Result Areas: Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations Identifies issues that could impact satisfaction for the customer to ensure a healthy relationship when time for renewal Manages all notes and updates in the CRM for all customers to provide visibility throughout the company Implements sales-i best practices with the client to ensure optimal utilisation of the tool Leverages customer relationships as needed for prospect references Controls communication to keep customers informed of process and procedural changes Implements internal initiatives to continue to drive efficiencies within the Customer Success team Key Responsibilities and Accountabilities: Establish and manage a relationship with a cadence of communication for a book of customers. Renew expiring customer contracts to avoid churn. Proactively consult and oversee customers sales-i activity to recommend training and enablement best practices. Lead upselling with training and additional offerings where available. The Candidate: Saas experience is a must 3+ years in a customer-facing Account Management or Customer Success role, within a B2B company (SaaS experience essential) Presentation skills - well-articulated when speaking to groups In-depth knowledge of the sales process and customer behaviour Great at self-assessment Ability to adjust your approach to each customer Problem solving. Computer Skills Excellent written and spoken communications Ability to learn new software systems Basic math reasoning Solution oriented Behaviours: Demonstrated leadership ability, confidence and senior presence - ability to motivate staff Respect for others Customer care Driven to achieve goals. Lead by example Flexibility - able to lead effectively within an environment of ambiguity Attention to detail Gently assertive Team working - collaborative, able to work effectively as part of a team whilst encouraging and fostering teamwork; open to others' ideas and input Influencing - high level of interpersonal skills, demonstrable ability to present ideas and take people with them Flexible, adaptable and pragmatic - able to lead effectively within an environment of ambiguity. Time management - to achieve goals/standards Benefits: 25 days annual leave each year We are small to medium sized company, offering great career potential and new learning capability. Cycle/Tech scheme - provided through cycle scheme Pension & Health Cash Plan Impressive workspace, offering spacious offices, centrally based, close to motorway networks and train/bus stations Excellent working environment, with fantastic career opportunities within a growing company Social activities and events Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Customer Success Manager, Customer Success Executive, Customer Excellence Manager, Client Support, Customer Services Manager, Customer Services Executive, Customer Success Consultant, Experienced Customer Services Manager and Experiences Customer Services Executive may be considered for this role.
Are you looking to further your PA skills in a small but growing financial services organisation? Professional? Organised? Detail Orientated? This Personal Assistant role is permanent, full time and will have exposure to the most senior individuals in the business and externally. This role requires you to be onsite 3/4 days per week and have impeccable communications skills. There are no 'out of hours' requirements or expectations for this role. Key Responsibilities for the Personal Assistant: - Supporting 3 senior executives of the business with all aspects of administration - Focusing heavily on diary management, navigating many busy diaries for senior execs from an internal and external perspective - Arranging complex meetings with the ability to prioritise and reschedule when necessary - Creating meeting agendas, sending confirmation and communications to all parties - Accurately taking meeting minutes and sharing any actions required to relevant parties following meetings and committees - Inbox management - Drafting document and preparing presentations as required Key Skills for the Personal Assistant: - Previous experience as a personal assistant supporting senior individuals - Confident with communicating to all levels of seniority both internally and externally - Exceptional attention to detail and time management - Extensive diary management experience - Previous experience in a regulated background i.e. Financial Services, Government etc. Please apply as directed!
Apr 26, 2024
Full time
Are you looking to further your PA skills in a small but growing financial services organisation? Professional? Organised? Detail Orientated? This Personal Assistant role is permanent, full time and will have exposure to the most senior individuals in the business and externally. This role requires you to be onsite 3/4 days per week and have impeccable communications skills. There are no 'out of hours' requirements or expectations for this role. Key Responsibilities for the Personal Assistant: - Supporting 3 senior executives of the business with all aspects of administration - Focusing heavily on diary management, navigating many busy diaries for senior execs from an internal and external perspective - Arranging complex meetings with the ability to prioritise and reschedule when necessary - Creating meeting agendas, sending confirmation and communications to all parties - Accurately taking meeting minutes and sharing any actions required to relevant parties following meetings and committees - Inbox management - Drafting document and preparing presentations as required Key Skills for the Personal Assistant: - Previous experience as a personal assistant supporting senior individuals - Confident with communicating to all levels of seniority both internally and externally - Exceptional attention to detail and time management - Extensive diary management experience - Previous experience in a regulated background i.e. Financial Services, Government etc. Please apply as directed!
Personal Assistant Required: Our esteemed client seeks a Personal Assistant to support the Managing Director of the group. In this role, you'll provide extensive assistance to the MD, from scheduling meetings and appointments to attending events. The Managing Director is known for being supportive and friendly, ensuring your experience as a personal assistant is memorable. Responsibilities of the Personal Assistant: Efficiently organize and manage the MD's calendar, including scheduling appointments and meetings. Prioritize conflicting demands to optimize the MD's productivity. Serve as the primary point of contact for internal and external communications, including calls and emails. Draft, review, and distribute various correspondence and reports on behalf of the MD. Coordinate meetings, conferences, and travel arrangements for the MD. Prepare meeting agendas, take minutes, and distribute relevant documentation. Offer comprehensive administrative support, managing expenses, invoices, and confidential records. Conduct research, compile data, and prepare reports or presentations as needed. Foster effective relationships with internal teams, external clients, and stakeholders on behalf of the MD. Facilitate communication and collaboration among executives, staff, and stakeholders. Requirements for the Personal Assistant: Previous experience as a PA. Excellent written and verbal communication skills in English. Proficiency in MS Office applications (Outlook, Word, Excel). Strong attention to detail and organizational abilities. Ability to prioritize tasks and work efficiently under pressure. Flexibility to adapt to changing priorities. Capability to organize and minute meetings, distributing actions as necessary. Customer-focused approach and commitment to compliance with policies and procedures. Capacity to work independently and take initiative. Personal Assistant - Remuneration Starting salary of 33,000 per annum. Monday - Friday 08.30 - 17.00 (1 hour paid lunch) 25 days holiday + bank holidays. Company pension scheme Parking on site. Opportunity to work with a very supportive Managing Director. Streamline Search is a technical recruitment agency based in Chichester, West Sussex, serving clients across the United Kingdom. We act as a Recruitment Agency for this vacancy, and by applying, you consent to us processing your data in accordance with GDPR regulations and contacting you regarding this application.
Apr 26, 2024
Full time
Personal Assistant Required: Our esteemed client seeks a Personal Assistant to support the Managing Director of the group. In this role, you'll provide extensive assistance to the MD, from scheduling meetings and appointments to attending events. The Managing Director is known for being supportive and friendly, ensuring your experience as a personal assistant is memorable. Responsibilities of the Personal Assistant: Efficiently organize and manage the MD's calendar, including scheduling appointments and meetings. Prioritize conflicting demands to optimize the MD's productivity. Serve as the primary point of contact for internal and external communications, including calls and emails. Draft, review, and distribute various correspondence and reports on behalf of the MD. Coordinate meetings, conferences, and travel arrangements for the MD. Prepare meeting agendas, take minutes, and distribute relevant documentation. Offer comprehensive administrative support, managing expenses, invoices, and confidential records. Conduct research, compile data, and prepare reports or presentations as needed. Foster effective relationships with internal teams, external clients, and stakeholders on behalf of the MD. Facilitate communication and collaboration among executives, staff, and stakeholders. Requirements for the Personal Assistant: Previous experience as a PA. Excellent written and verbal communication skills in English. Proficiency in MS Office applications (Outlook, Word, Excel). Strong attention to detail and organizational abilities. Ability to prioritize tasks and work efficiently under pressure. Flexibility to adapt to changing priorities. Capability to organize and minute meetings, distributing actions as necessary. Customer-focused approach and commitment to compliance with policies and procedures. Capacity to work independently and take initiative. Personal Assistant - Remuneration Starting salary of 33,000 per annum. Monday - Friday 08.30 - 17.00 (1 hour paid lunch) 25 days holiday + bank holidays. Company pension scheme Parking on site. Opportunity to work with a very supportive Managing Director. Streamline Search is a technical recruitment agency based in Chichester, West Sussex, serving clients across the United Kingdom. We act as a Recruitment Agency for this vacancy, and by applying, you consent to us processing your data in accordance with GDPR regulations and contacting you regarding this application.
Job Title: Executive Assistant Duration: Temp until permanent replacement is found (potential perm opportunity) Salary: 40,000 per annum - pro-rata My client creates breakthrough products - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help you, your family and your community lead healthier lives, full of unlimited possibilities. Today, 113,000 of our client's employees are working to make a lasting impact on health in the more than 160 countries that they serve. Our International Public Affairs team currently has an opportunity for an Executive Assistant based in Maidenhead, UK. The Executive Assistant is responsible for providing executive administrative experience to the DVP International Public Affairs as well as providing other administrative support In addition to the general executive assistant activities this role offers a unique opportunity to work on PR projects. WHAT YOU'LL DO You will be accountable for providing confidential and efficient administrative support to the DVP, International Public Affairs, the UK&I Public Affairs Director and Snr Manager, and members of the European nutrition team. A large part of the role will involve management and maintenance of complex calendars, organization of international travel, coordination of global appointments (across global time zones), meetings and conference calls using various technologies. The work includes liaison with the international public affairs team who are spread across five regions, coordinating staff/ team meetings across time zones. Additionally, you will have the opportunity to support the busy UK Communications team and press office activities including Event management Supporting development of internal and external communications materials Support with media monitoring and social media monitoring and publishing EDUCATION AND EXPERIENCE YOU'LL BRING Required Bachelor's degree with an administrative, commercial background or equivalent by experience. Excellent organizational skills and good communication skills Preferred Proficiency in MS Office Suites (Word, Excel, PowerPoint, and Outlook) Ability to work in a highly matrixed and geographically diverse international business environment across multiple time-zones Organised and efficient with the ability to produce high quality work under pressure with particular attention to detail and manage multiple projects simultaneously Excellent writing skills Work within a team and as an individual contributor in a face-paced, changing environment and be comfortable communicating with members of staff from all levels and areas of the business Ability to work unsupervised, using initiative Approachable and helpful attitude required Excellent interpersonal, written, and verbal communication skills Intuitive nature and desire to learn and progress Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Apr 26, 2024
Seasonal
Job Title: Executive Assistant Duration: Temp until permanent replacement is found (potential perm opportunity) Salary: 40,000 per annum - pro-rata My client creates breakthrough products - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help you, your family and your community lead healthier lives, full of unlimited possibilities. Today, 113,000 of our client's employees are working to make a lasting impact on health in the more than 160 countries that they serve. Our International Public Affairs team currently has an opportunity for an Executive Assistant based in Maidenhead, UK. The Executive Assistant is responsible for providing executive administrative experience to the DVP International Public Affairs as well as providing other administrative support In addition to the general executive assistant activities this role offers a unique opportunity to work on PR projects. WHAT YOU'LL DO You will be accountable for providing confidential and efficient administrative support to the DVP, International Public Affairs, the UK&I Public Affairs Director and Snr Manager, and members of the European nutrition team. A large part of the role will involve management and maintenance of complex calendars, organization of international travel, coordination of global appointments (across global time zones), meetings and conference calls using various technologies. The work includes liaison with the international public affairs team who are spread across five regions, coordinating staff/ team meetings across time zones. Additionally, you will have the opportunity to support the busy UK Communications team and press office activities including Event management Supporting development of internal and external communications materials Support with media monitoring and social media monitoring and publishing EDUCATION AND EXPERIENCE YOU'LL BRING Required Bachelor's degree with an administrative, commercial background or equivalent by experience. Excellent organizational skills and good communication skills Preferred Proficiency in MS Office Suites (Word, Excel, PowerPoint, and Outlook) Ability to work in a highly matrixed and geographically diverse international business environment across multiple time-zones Organised and efficient with the ability to produce high quality work under pressure with particular attention to detail and manage multiple projects simultaneously Excellent writing skills Work within a team and as an individual contributor in a face-paced, changing environment and be comfortable communicating with members of staff from all levels and areas of the business Ability to work unsupervised, using initiative Approachable and helpful attitude required Excellent interpersonal, written, and verbal communication skills Intuitive nature and desire to learn and progress Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Role Description: Governance Manager Part-time (2-3 days a week) Salary according to skills and experience London-office based (Will consider a home-based person who can occasionally travel to our office, if beyond reasonable commuter distance) Role Purpose This role supports the Chief Executive and Deputy Chief Executive with governance matters. The governance manager reports to the Deputy Chief Executive. Key responsibilities: The day-to-day management of Board cycles and committees. Owning the calendar/meeting invites to Board meetings and committees. Drafting agendas and papers for Board meetings and committees with the SMT and Chair. Circulating requests and reminders for papers (including distribution of papers, uploading papers to Teams, drafting matters arising reports). Drafting the minutes for the Board meetings and any committee meetings. Developing, leading and implementing the organisation's strategies and frameworks for governance and compliance. Overseeing onboarding, induction and training for Trustees, under guidance from the Chair. Supporting the Deputy Chief Executive and working with the Head of Communications and Distribution with recruitment of Trustees. Supporting the Deputy Chief Executive with creating and implementing staff policies and procedures. Assisting the Chief Executive with the creation of the Annual Report and sharing it with the Board, Companies House and Charity Commission. Managing the annual review of the Board's effectiveness. Employees are also required to comply with all BSLBT policies and relevant legislation. You may be expected to carry out other duties which fall reasonably within this role. Person specification Essential: At least 4 years' experience in governance or a similar company secretarial professional role. Strong proven organisation skills. Excellent attention to detail. A proactive, self-motivated team player who can multitask and meet deadlines. Good communication and team-working skills, with the ability to build and maintain both internal and external contacts and relationships. Experience of drafting Board reports and minuting and managing Board and committee meetings. Experience of developing governance policies and drafting governance documents. High level of numerical and writing skills and competent in the use of MS office software to a high level (Word, Excel, PowerPoint, Outlook, and PDF editor) to assist in the communication of key messages to facilitate decisions. Experience in the use of online web-based portals to update information as required e.g. Charity Commission and Companies House websites. A BSL user or, if not, a willingness to learn BSL. An interest in BSL Zone programmes. Desirable: Experience of living or working in the Deaf community. Knowledge of working for a charity. This is a description of the job as it is presently constituted. It is the practice of BSLBT to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed.
Apr 26, 2024
Full time
Role Description: Governance Manager Part-time (2-3 days a week) Salary according to skills and experience London-office based (Will consider a home-based person who can occasionally travel to our office, if beyond reasonable commuter distance) Role Purpose This role supports the Chief Executive and Deputy Chief Executive with governance matters. The governance manager reports to the Deputy Chief Executive. Key responsibilities: The day-to-day management of Board cycles and committees. Owning the calendar/meeting invites to Board meetings and committees. Drafting agendas and papers for Board meetings and committees with the SMT and Chair. Circulating requests and reminders for papers (including distribution of papers, uploading papers to Teams, drafting matters arising reports). Drafting the minutes for the Board meetings and any committee meetings. Developing, leading and implementing the organisation's strategies and frameworks for governance and compliance. Overseeing onboarding, induction and training for Trustees, under guidance from the Chair. Supporting the Deputy Chief Executive and working with the Head of Communications and Distribution with recruitment of Trustees. Supporting the Deputy Chief Executive with creating and implementing staff policies and procedures. Assisting the Chief Executive with the creation of the Annual Report and sharing it with the Board, Companies House and Charity Commission. Managing the annual review of the Board's effectiveness. Employees are also required to comply with all BSLBT policies and relevant legislation. You may be expected to carry out other duties which fall reasonably within this role. Person specification Essential: At least 4 years' experience in governance or a similar company secretarial professional role. Strong proven organisation skills. Excellent attention to detail. A proactive, self-motivated team player who can multitask and meet deadlines. Good communication and team-working skills, with the ability to build and maintain both internal and external contacts and relationships. Experience of drafting Board reports and minuting and managing Board and committee meetings. Experience of developing governance policies and drafting governance documents. High level of numerical and writing skills and competent in the use of MS office software to a high level (Word, Excel, PowerPoint, Outlook, and PDF editor) to assist in the communication of key messages to facilitate decisions. Experience in the use of online web-based portals to update information as required e.g. Charity Commission and Companies House websites. A BSL user or, if not, a willingness to learn BSL. An interest in BSL Zone programmes. Desirable: Experience of living or working in the Deaf community. Knowledge of working for a charity. This is a description of the job as it is presently constituted. It is the practice of BSLBT to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed.
Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available) The Senior Campaign Executive may lead the delivery of small to medium campaigns or assist with large and complex campaigns running across multiple channels to time, budget and quality. Responsible for all campaign stages from brief and ideation to execution and delivery, campaigns will be highly relevant and targeted to clearly communicate the benefits of our products and services, differentiating Canada Life from the competition. Responsible for production of on and offline campaigns to support marketing plans, including customer literature, sales aids, online content, webinars, advertising and social media. This role will specialise in one of the following audiences: Insurance - Corporate Wealth - Strategic Partners Insurance/Wealth - Individual Key Accountabilities Create, schedule, deploy and promote high quality product literature, sales material, web content, content for webinars, events, social media, and other purposes, drawing on internal and external creative and technical resources where appropriate Develop medium to large advertising and marketing campaigns from brief through to delivery, on and offline, across multiple channels (eg media advertising, email, direct mail, social media, paid search) to time, quality and budget Lead the end to end delivery of small and medium campaign activity. Ensure that all marketing collateral and literature developed on and offline is approved by relevant stakeholders, adheres to brand guidelines. Ensure all newly developed documents are correctly tagged and the website shows the correct documents. Work closely with stakeholders as required (such as wider Marketing team, Sales, Proposition and Compliance) and external partners where applicable eg. PR agency Undertake reviews of marketing activity using analysis and MI reporting, including Google Analytics, email MI and other ad hoc reporting to establish campaign effectiveness, key learnings and pursue a culture of continual improvement. Accountabilities This is a creative role but one where co-ordinating and organising work working to an agreed plan is critical Day to day activity involves developing and refining marketing activity that achieves defined business objectives or outcomes within an agreed budget and timescale. Tactical decisions will be made independently on a daily basis within agreed campaign parameters, but decisions involving prioritisation, spend or the deployment of resource would be supported by project or people leaders. Supervision would be ad hoc based on individual projects and in weekly update meetings The activity managed by the roleholder will contribute to overall sales success and revenue in the Wealth/Insurance division via lead generation, sales conversion support, web traffic, and brand engagement. The role holder's responsibilities are reasonably varied and require excellent organisational and stakeholder management skills All round ability is required, including creativity, organisation, numerical and analytical skills, and excellent influencing and communication skills A key part of the role holder's role will be encouraging input, comments and sign-off from busy stakeholders around the business, up to senior executive level in some cases. They will need to be persistent and firm to achieve results, whilst maintaining warm, professional relationships Desired Knowledge / Experience / Skills Practical experience in a marketing communications role is necessary, for example: Experience of leading the end to end delivery of marketing campaigns The interpretation of data and marketing analytics tools Basic knowledge of digital marketing methods - including email campaigns, content marketing, social media, and online advertising Experience of working with agencies and other providers of marketing services Hands-on experience of marketing systems such as CMS, google analytics, marketing automation and email software Knowledge of intermediated distribution is desirable. A background in financial services is also desirable, and for the 'Wealth' role, demonstrable experience across adviser platforms, on and offshore bonds, estate planning, and ideally asset / fund management. For the insurance roles, demonstrable experience across Group Protection (employee life insurance schemes), Individual Protection, equity release or annuities.
Apr 26, 2024
Full time
Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available) The Senior Campaign Executive may lead the delivery of small to medium campaigns or assist with large and complex campaigns running across multiple channels to time, budget and quality. Responsible for all campaign stages from brief and ideation to execution and delivery, campaigns will be highly relevant and targeted to clearly communicate the benefits of our products and services, differentiating Canada Life from the competition. Responsible for production of on and offline campaigns to support marketing plans, including customer literature, sales aids, online content, webinars, advertising and social media. This role will specialise in one of the following audiences: Insurance - Corporate Wealth - Strategic Partners Insurance/Wealth - Individual Key Accountabilities Create, schedule, deploy and promote high quality product literature, sales material, web content, content for webinars, events, social media, and other purposes, drawing on internal and external creative and technical resources where appropriate Develop medium to large advertising and marketing campaigns from brief through to delivery, on and offline, across multiple channels (eg media advertising, email, direct mail, social media, paid search) to time, quality and budget Lead the end to end delivery of small and medium campaign activity. Ensure that all marketing collateral and literature developed on and offline is approved by relevant stakeholders, adheres to brand guidelines. Ensure all newly developed documents are correctly tagged and the website shows the correct documents. Work closely with stakeholders as required (such as wider Marketing team, Sales, Proposition and Compliance) and external partners where applicable eg. PR agency Undertake reviews of marketing activity using analysis and MI reporting, including Google Analytics, email MI and other ad hoc reporting to establish campaign effectiveness, key learnings and pursue a culture of continual improvement. Accountabilities This is a creative role but one where co-ordinating and organising work working to an agreed plan is critical Day to day activity involves developing and refining marketing activity that achieves defined business objectives or outcomes within an agreed budget and timescale. Tactical decisions will be made independently on a daily basis within agreed campaign parameters, but decisions involving prioritisation, spend or the deployment of resource would be supported by project or people leaders. Supervision would be ad hoc based on individual projects and in weekly update meetings The activity managed by the roleholder will contribute to overall sales success and revenue in the Wealth/Insurance division via lead generation, sales conversion support, web traffic, and brand engagement. The role holder's responsibilities are reasonably varied and require excellent organisational and stakeholder management skills All round ability is required, including creativity, organisation, numerical and analytical skills, and excellent influencing and communication skills A key part of the role holder's role will be encouraging input, comments and sign-off from busy stakeholders around the business, up to senior executive level in some cases. They will need to be persistent and firm to achieve results, whilst maintaining warm, professional relationships Desired Knowledge / Experience / Skills Practical experience in a marketing communications role is necessary, for example: Experience of leading the end to end delivery of marketing campaigns The interpretation of data and marketing analytics tools Basic knowledge of digital marketing methods - including email campaigns, content marketing, social media, and online advertising Experience of working with agencies and other providers of marketing services Hands-on experience of marketing systems such as CMS, google analytics, marketing automation and email software Knowledge of intermediated distribution is desirable. A background in financial services is also desirable, and for the 'Wealth' role, demonstrable experience across adviser platforms, on and offshore bonds, estate planning, and ideally asset / fund management. For the insurance roles, demonstrable experience across Group Protection (employee life insurance schemes), Individual Protection, equity release or annuities.
Trading Executive Food Service Wholesale We need an energetic and talented Trading Executive to join a leading (National) Food Service Wholesaler. They predominantly serve the Out Of Home (OOH) Market, having a share of this £40bn sector so plenty of scope! The Trading Team cover 11 categories with around 6k SKU s. The objective of the Trading Executive is to have ownership of the full product life cycle within designated categories to achieve range and financial targets while aligning to the business needs and customer demand. Liaise with Marketing to ensure Trading strategy dovetails with Channel and Consumer insight. Manage Suppliers and Customers: Build and maintain relationships with suppliers and customers to ensure effective communication and collaboration. Negotiate terms, pricing, and contracts with suppliers and internal Sales Teams to optimize value and profitability. Address any issues or concerns raised by suppliers or Sales Team in a timely and professional manner. Category Management: Develop and implement category strategies to drive growth and profitability. Analyse market trends and consumer insights to identify opportunities for product assortment optimization. Monitor category performance and make recommendations for assortment changes and promotional activities. Price management, Range Reviews, Competitor Analysis, Market updates, Commodity Tracking and reporting. Source New Product Lines: Research and identify new product opportunities to enhance the product portfolio. Source new suppliers and products that align with market trends and customer preferences. Evaluate potential suppliers based on quality, cost, and reliability to ensure alignment with company standards. Own the Category: Take ownership of specific product categories and drive initiatives to maximize sales and profitability. In this case more than likely the Ambient Food category. Develop a deep understanding of customer needs and preferences within the category. Collaborate with cross-functional teams to execute category plans and achieve business objectives. Product Life Cycle Management: Manage the entire product life cycle from introduction to discontinuation. Monitor product performance and make recommendations for product improvements or discontinuations. Develop strategies for product launches, promotions, and end-of-life management. Attend Trade Shows and Other Industry Events: Represent the company at trade shows, conferences, and industry events to network with suppliers and customers. Stay informed about industry trends, innovations, and best practices. Identify opportunities for partnerships, collaborations, and business development. Food Safety: Ensure compliance with food safety regulations and standards. Work closely with suppliers to maintain quality and safety standards throughout the supply chain. Implement food safety protocols and procedures to minimize risks and ensure product integrity. Legal Regulation Requirements: Stay up to date with relevant legal regulations and compliance requirements. Ensure that all products and operations adhere to applicable laws and regulations. Collaborate with legal and compliance teams to address any regulatory issues or concerns. Key attributes / Experience: Ability to work efficiently and manage time productively. Able to prioritise work / goals and meet deadlines. A high level of numercy. An understanding of the key metrics that impact Commercial Revenues. Experience in managing multiple internal and external stakeholders. Experience in delivering presentations. Excellent communications, interpersonal and relationship skills. Proficient in MS Office, particularly Excel. Desirable Experience: FMCG product knowledge, gained within one of the OOH Channels Experience managing the Product Lifecycle; List, Launch, Review, De-List Experience working as part of a Team within an office environment. How to Apply: Please submit your CV and a note detailing your experience in a Trading or Sourcing role in FMCG Ambient or Frozen products. business development achievements, and how your skills align with the role. Send a CV to or call (phone number removed).
Apr 26, 2024
Full time
Trading Executive Food Service Wholesale We need an energetic and talented Trading Executive to join a leading (National) Food Service Wholesaler. They predominantly serve the Out Of Home (OOH) Market, having a share of this £40bn sector so plenty of scope! The Trading Team cover 11 categories with around 6k SKU s. The objective of the Trading Executive is to have ownership of the full product life cycle within designated categories to achieve range and financial targets while aligning to the business needs and customer demand. Liaise with Marketing to ensure Trading strategy dovetails with Channel and Consumer insight. Manage Suppliers and Customers: Build and maintain relationships with suppliers and customers to ensure effective communication and collaboration. Negotiate terms, pricing, and contracts with suppliers and internal Sales Teams to optimize value and profitability. Address any issues or concerns raised by suppliers or Sales Team in a timely and professional manner. Category Management: Develop and implement category strategies to drive growth and profitability. Analyse market trends and consumer insights to identify opportunities for product assortment optimization. Monitor category performance and make recommendations for assortment changes and promotional activities. Price management, Range Reviews, Competitor Analysis, Market updates, Commodity Tracking and reporting. Source New Product Lines: Research and identify new product opportunities to enhance the product portfolio. Source new suppliers and products that align with market trends and customer preferences. Evaluate potential suppliers based on quality, cost, and reliability to ensure alignment with company standards. Own the Category: Take ownership of specific product categories and drive initiatives to maximize sales and profitability. In this case more than likely the Ambient Food category. Develop a deep understanding of customer needs and preferences within the category. Collaborate with cross-functional teams to execute category plans and achieve business objectives. Product Life Cycle Management: Manage the entire product life cycle from introduction to discontinuation. Monitor product performance and make recommendations for product improvements or discontinuations. Develop strategies for product launches, promotions, and end-of-life management. Attend Trade Shows and Other Industry Events: Represent the company at trade shows, conferences, and industry events to network with suppliers and customers. Stay informed about industry trends, innovations, and best practices. Identify opportunities for partnerships, collaborations, and business development. Food Safety: Ensure compliance with food safety regulations and standards. Work closely with suppliers to maintain quality and safety standards throughout the supply chain. Implement food safety protocols and procedures to minimize risks and ensure product integrity. Legal Regulation Requirements: Stay up to date with relevant legal regulations and compliance requirements. Ensure that all products and operations adhere to applicable laws and regulations. Collaborate with legal and compliance teams to address any regulatory issues or concerns. Key attributes / Experience: Ability to work efficiently and manage time productively. Able to prioritise work / goals and meet deadlines. A high level of numercy. An understanding of the key metrics that impact Commercial Revenues. Experience in managing multiple internal and external stakeholders. Experience in delivering presentations. Excellent communications, interpersonal and relationship skills. Proficient in MS Office, particularly Excel. Desirable Experience: FMCG product knowledge, gained within one of the OOH Channels Experience managing the Product Lifecycle; List, Launch, Review, De-List Experience working as part of a Team within an office environment. How to Apply: Please submit your CV and a note detailing your experience in a Trading or Sourcing role in FMCG Ambient or Frozen products. business development achievements, and how your skills align with the role. Send a CV to or call (phone number removed).
Role Description: Head of Communications and Distribution Full-time Salary according to skills and experience London office based (Will consider a home-based person who can occasionally travel to our office, if beyond reasonable commuter distance) Role Description This role reports to the Deputy Chief Executive and will be a member of the BSLBT senior management team. This role will work closely with the Chief Executive and Deputy Chief Executive. The Head of Communications and Distribution is expected to lead the Communications and Distribution team under the Deputy Chief Executive. Key Duties and Responsibilities: To work with the Chief Executive (CE) and Deputy Chief Executive (DCE) to lead and maintain a rolling three-year plan to deliver both: The Communications strategy (which includes Audience Engagement). The Distribution strategy. To have overall responsibility and accountability for the Trust's internal and external communications and distribution, including: The line management of the PR Executive, Distribution Executive and Audience Engagement Manager. Financial and budget planning, monitoring and reporting in Communications and Distribution. To provide strategic counsel to the SMT and Board on reputation management, issues management, communications and social media tactics. This involves managing and working with the Commissioning and Audience Engagement teams. To create and communicate the organisation's messages and ensure overall continuity of the brand consistency and image with key stakeholders with the support of the PR Executive. To lead on the rebranding of the organisation. In conjunction with CE and DCE, to advise the Board and staff in developing and maintaining strategic partnerships with external stakeholders. To work with the CE and DCE on developing strategic business relationships with broadcast distributors (linear and non-linear). To plan and strategize BSLBT's film submissions and participation in UK and international festivals with the support of the Distribution Executive. To lead and support the Audience Engagement Manager and their team in the next stage of further audience engagement, which includes initiatives to improve our data collection and analysis to evaluate future plans. Any other duties within the broad scope of the role as may be reasonably required. Employees are also required to comply with all BSLBT policies and relevant legislation. Person specification Essential skills, experience and competencies: At least 6 years' varied experience at managerial level of working across communication and/or distribution business units with skills and expertise in: Developing and maintaining strategic business relationships, Seeing new initiatives through from idea to implementation, within deadlines, Setting, monitoring and managing budgets, With good planning and line management skills, including the ability to manage performance. Has a strong network of contacts in the communications and/or distribution field. Experience of managing complex relationships with tolerance, resilience and sensitivity. Commitment to delivering greater diversity and inclusion across BSLBT, its programming and programme-makers. A BSL user or, if not, a commitment to learn. Experience of building a team of different skills and levels to achieve SMART objectives. Rounded experience in financial and budget planning, management and reporting across an organisational department. Experience of working on strategy within different organisations/areas of an organisation. A naturally collaborative working and communication style. Clear communicator, able to express information and opinions clearly and consistently. Commitment to and support for the aims, values and work of BSLBT. Desirable: Experience of working with Deaf people involved with making television programmes. An understanding of sign language, Deaf culture and history. Current knowledge of broadcast industry practices and standards. This is a description of the job as it is presently constituted. It is the practice of BSLBT to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you.
Apr 26, 2024
Full time
Role Description: Head of Communications and Distribution Full-time Salary according to skills and experience London office based (Will consider a home-based person who can occasionally travel to our office, if beyond reasonable commuter distance) Role Description This role reports to the Deputy Chief Executive and will be a member of the BSLBT senior management team. This role will work closely with the Chief Executive and Deputy Chief Executive. The Head of Communications and Distribution is expected to lead the Communications and Distribution team under the Deputy Chief Executive. Key Duties and Responsibilities: To work with the Chief Executive (CE) and Deputy Chief Executive (DCE) to lead and maintain a rolling three-year plan to deliver both: The Communications strategy (which includes Audience Engagement). The Distribution strategy. To have overall responsibility and accountability for the Trust's internal and external communications and distribution, including: The line management of the PR Executive, Distribution Executive and Audience Engagement Manager. Financial and budget planning, monitoring and reporting in Communications and Distribution. To provide strategic counsel to the SMT and Board on reputation management, issues management, communications and social media tactics. This involves managing and working with the Commissioning and Audience Engagement teams. To create and communicate the organisation's messages and ensure overall continuity of the brand consistency and image with key stakeholders with the support of the PR Executive. To lead on the rebranding of the organisation. In conjunction with CE and DCE, to advise the Board and staff in developing and maintaining strategic partnerships with external stakeholders. To work with the CE and DCE on developing strategic business relationships with broadcast distributors (linear and non-linear). To plan and strategize BSLBT's film submissions and participation in UK and international festivals with the support of the Distribution Executive. To lead and support the Audience Engagement Manager and their team in the next stage of further audience engagement, which includes initiatives to improve our data collection and analysis to evaluate future plans. Any other duties within the broad scope of the role as may be reasonably required. Employees are also required to comply with all BSLBT policies and relevant legislation. Person specification Essential skills, experience and competencies: At least 6 years' varied experience at managerial level of working across communication and/or distribution business units with skills and expertise in: Developing and maintaining strategic business relationships, Seeing new initiatives through from idea to implementation, within deadlines, Setting, monitoring and managing budgets, With good planning and line management skills, including the ability to manage performance. Has a strong network of contacts in the communications and/or distribution field. Experience of managing complex relationships with tolerance, resilience and sensitivity. Commitment to delivering greater diversity and inclusion across BSLBT, its programming and programme-makers. A BSL user or, if not, a commitment to learn. Experience of building a team of different skills and levels to achieve SMART objectives. Rounded experience in financial and budget planning, management and reporting across an organisational department. Experience of working on strategy within different organisations/areas of an organisation. A naturally collaborative working and communication style. Clear communicator, able to express information and opinions clearly and consistently. Commitment to and support for the aims, values and work of BSLBT. Desirable: Experience of working with Deaf people involved with making television programmes. An understanding of sign language, Deaf culture and history. Current knowledge of broadcast industry practices and standards. This is a description of the job as it is presently constituted. It is the practice of BSLBT to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you.
A market leader in their industry is seeking a Customer & Sales Support Executive with French language skills to join their team on a full time, permanent basis. Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times, whilst ensuring sales opportunities are maximised through both inbound and outbound calls and email activity (no cold calling). Responsibilities will include, but will not be limited to: Processing a wide variety of calls (order processing, identifying service problems and initiating appropriate action to resolve issues) Record, track and manage all customer communications on the CRM system Support Key Account Managers to ensure annual sales targets are achieved Maximise up-sell opportunities during inbound customer service phone calls and make outbound calls Work closely with other departments to achieve best outcome for customer orders and requests. The ideal candidate will have a proven track record of success working within a customer service or sales support role, you will possess excellent communication skills and be an excellent team player. In return, the company offers a competitive salary along with ongoing internal training to ensure contribution to both the team and company's success. For further information or to apply, please submit your CV through this website today. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
Apr 26, 2024
Full time
A market leader in their industry is seeking a Customer & Sales Support Executive with French language skills to join their team on a full time, permanent basis. Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times, whilst ensuring sales opportunities are maximised through both inbound and outbound calls and email activity (no cold calling). Responsibilities will include, but will not be limited to: Processing a wide variety of calls (order processing, identifying service problems and initiating appropriate action to resolve issues) Record, track and manage all customer communications on the CRM system Support Key Account Managers to ensure annual sales targets are achieved Maximise up-sell opportunities during inbound customer service phone calls and make outbound calls Work closely with other departments to achieve best outcome for customer orders and requests. The ideal candidate will have a proven track record of success working within a customer service or sales support role, you will possess excellent communication skills and be an excellent team player. In return, the company offers a competitive salary along with ongoing internal training to ensure contribution to both the team and company's success. For further information or to apply, please submit your CV through this website today. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
Director of External Relations Reports to: Chief Executive Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 29/04/2024 Salary: £100,000 to £120,000 depending on experience About the role: We are looking for an experienced Director of External Relations to promote the work we do at Ark, engage with a wide range of internal and external stakeholders and provide the strategic framework for communications, marketing, public affairs and fundraising across the organisation. Reporting to the CEO and a member of the Senior Management Team, the Director will take overall responsibility for a team of 12 across these areas, reporting regularly to our Board of Trustees. We are looking for an engaging thought-leader with the strategic ability to make a tangible contribution to the future direction of Ark. Given the breadth of influence and responsibility, the ideal candidate will bring substantial experience in a leadership role within the communications sphere as well as the ability to inspire and motivate a high performing team. You will be a confident communicator with well-developed interpersonal skills and the ability to influence at the highest levels. An entrepreneurial spirit, energy and a willingness to roll up your sleeves will be important to the success of this role. Experience in an educational setting would be an advantage as would an understanding of the challenges affecting education in the UK. Most crucially, you will have a deep affinity for our mission at Ark. About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Hybrid working in our state-of-the-art office in West London A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and Cover Letter on our online recruitment portal at: Applications to be submitted by Monday 29 th April 2024. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Apr 26, 2024
Full time
Director of External Relations Reports to: Chief Executive Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 29/04/2024 Salary: £100,000 to £120,000 depending on experience About the role: We are looking for an experienced Director of External Relations to promote the work we do at Ark, engage with a wide range of internal and external stakeholders and provide the strategic framework for communications, marketing, public affairs and fundraising across the organisation. Reporting to the CEO and a member of the Senior Management Team, the Director will take overall responsibility for a team of 12 across these areas, reporting regularly to our Board of Trustees. We are looking for an engaging thought-leader with the strategic ability to make a tangible contribution to the future direction of Ark. Given the breadth of influence and responsibility, the ideal candidate will bring substantial experience in a leadership role within the communications sphere as well as the ability to inspire and motivate a high performing team. You will be a confident communicator with well-developed interpersonal skills and the ability to influence at the highest levels. An entrepreneurial spirit, energy and a willingness to roll up your sleeves will be important to the success of this role. Experience in an educational setting would be an advantage as would an understanding of the challenges affecting education in the UK. Most crucially, you will have a deep affinity for our mission at Ark. About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Hybrid working in our state-of-the-art office in West London A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and Cover Letter on our online recruitment portal at: Applications to be submitted by Monday 29 th April 2024. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
London Office - Internal Director of Sustainability Location 1 London Job Description 1 Who we are: L.E.K. Consulting is a global strategy consulting firm that addresses the most critical commercial issues for the leaders of some of the world's most successful businesses. With over 2000 professionals located across five continents, L.E.K. specializes in Strategy and Mergers & Acquisitions (M&A) support with clients across the full range of corporates and private equity. As we grow, L.E.K. is seeking to further invest in achieving our sustainability and ESG goals through a dedicated Director of Sustainability who will lead the firm in delivering our sustainability strategies, and related implementation plans. Job Summary Directly reporting to the Global Managing Partner, the Director of Sustainability will have responsibility for the delivery of L.E.K's sustainability ambitions across all priorities identified in the L.E.K. Sustainability Report and transition plans as well as advising the Partnership on our future sustainability commitments. Working closely with our global functions, Finance, People, Legal and Commercial, the Director of Sustainability will provide professional support, guidance, and insights to ensure we deliver a connected strategy and communications internally and externally whilst simultaneously educating our own people on our sustainability commitments, and how they can support the firm achieving these commitments. Skills Required: Sustainability strategy and project management Experience in building senior level buy in on sustainability strategy Continually developing the sustainability ambition to ensure we remain in line with external developments and industry best practice Drive change in the firm, particularly in decarbonisation, but also across all aspects of ESG relevant to L.E.K. Develop a global program of and manage this across multiple functions Operations Develop the internal L.E.K. Sustainability function and capabilities. Design the operational plan, roadmap, and work-streams, with the overarching goal of managing the change across the organisation. Deliver the L.E.K. transition plans including designing carbon budget mechanisms to achieve our decarbonisation targets; working with the L.E.K. senior global and regional leadership to establish options, choices, and trade-offs for managing the firm's plans to reduce its emission profile over the next 4 years to our 2027 SBTi near-term target and beyond Deliver external reporting and disclosure regulatory and voluntary commitments, with annual performance improvement. Project manage work-steams and lead the cross-functional efforts required. Regularly monitor the firm's emissions profile, including management of an emissions reporting system with overall responsibility for emissions calculations (both annual GHG and regular tracking of business travel emissions), emissions data quality assurance, controls and process development, producing L.E.K.s annual GHG report (audited and verified to ISO 14064), and driving improvements in the accuracy of emissions calculations. Identify and implement an ESG software solution for L.E.K. to achieve reporting and process improvement in carbon accounting, risk management and governance. Lead specification, process development and implementation. Support ESG/Sustainability related queries for client propositions and input into thought leadership for client-side projects In partnership with marketing, strengthen L.E.K.s reputation for sustainability and differentiation with clients, employees, and broader society. Compliance Support in the continued definition and refinement of sustainability targets for L.E.K., identifying tangible measures to ensure success. Report on and deliver improvement in the sustainability metrics identified in the 2022 L.E.K. Sustainability Report Data Performance Tables Provide regular reports to the L.E.K. ESG Committee, Sustainability Steering Committee and L.E.K. Global Operating Committee Report on progress, anticipating changes that the firm needs to make, and suggesting solutions to achieve L.E.K.s goals Ensure sustainability risks are updated and escalated into L.E.K.s group-wide enterprise risk management and reporting; escalate and manage risks via the L.E.K. ESG risk register as appropriate. Team and Near-Term Goals Manage and direct the Environmental Sustainability Manager, and manage ESG data, reporting, certifications, and compliance. Set annual carbon budget on the trajectory to achieve L.E.K.'s SBTi approved near-term (2027) and long-term (2050) emissions targets. Design and implement L.E.K.s carbon offsetting strategy to deliver L.E.K.s pledge to have net zero impact by 2030 through decarbonisation and the use of high-quality removals and offsets Complete analysis and reporting required for L.E.K.'s annual sustainability regulatory and voluntary disclosures including for 2023: Task Force for Climate Related Financial Disclosure (TCFD) report; CDP (Customer data platforms) Climate Survey; UN Global Compact Communication on Progress; UK Carbon Reduction Plan; L.E.K. Transition Plan Deliver annual EcoVadis sustainability rating, achieving Gold medal rating or better. Deliver the 2023 L.E.K. Sustainability Report Manage the internal sustainability function financial budget Responsibilities: Related leadership experience, preferably within a professional services firm or similar environment; experience in sustainability within professional services is considered a plus. Experience in driving positive global change through a business or organization and demonstrated ability to influence change through others and win over a variety of audiences Previous experience within an internally facing corporate sustainability role with a strong understanding of the complex sustainability topics applicable to L.E.K. Project and program management skills and experience. Ability to thrive in a fast-paced, high calibre and dynamic environment. Great organizational skills, able to organize a varied workload, prioritise effectively and keep stakeholders updated as appropriate, while managing a team Strong written and verbal communication skills, and ability to influence, inspire, and persuade interlocutors of all seniority levels, both internally and externally Demonstrated ability to exercise initiative, independent judgement and be a self-starter while also being a strong team player. Willingness to coach and mentor senior team members Proficient in MS Office Applications; including Word, Excel, PowerPoint, and Outlook The position will require travel to other L.E.K. offices.
Apr 25, 2024
Full time
London Office - Internal Director of Sustainability Location 1 London Job Description 1 Who we are: L.E.K. Consulting is a global strategy consulting firm that addresses the most critical commercial issues for the leaders of some of the world's most successful businesses. With over 2000 professionals located across five continents, L.E.K. specializes in Strategy and Mergers & Acquisitions (M&A) support with clients across the full range of corporates and private equity. As we grow, L.E.K. is seeking to further invest in achieving our sustainability and ESG goals through a dedicated Director of Sustainability who will lead the firm in delivering our sustainability strategies, and related implementation plans. Job Summary Directly reporting to the Global Managing Partner, the Director of Sustainability will have responsibility for the delivery of L.E.K's sustainability ambitions across all priorities identified in the L.E.K. Sustainability Report and transition plans as well as advising the Partnership on our future sustainability commitments. Working closely with our global functions, Finance, People, Legal and Commercial, the Director of Sustainability will provide professional support, guidance, and insights to ensure we deliver a connected strategy and communications internally and externally whilst simultaneously educating our own people on our sustainability commitments, and how they can support the firm achieving these commitments. Skills Required: Sustainability strategy and project management Experience in building senior level buy in on sustainability strategy Continually developing the sustainability ambition to ensure we remain in line with external developments and industry best practice Drive change in the firm, particularly in decarbonisation, but also across all aspects of ESG relevant to L.E.K. Develop a global program of and manage this across multiple functions Operations Develop the internal L.E.K. Sustainability function and capabilities. Design the operational plan, roadmap, and work-streams, with the overarching goal of managing the change across the organisation. Deliver the L.E.K. transition plans including designing carbon budget mechanisms to achieve our decarbonisation targets; working with the L.E.K. senior global and regional leadership to establish options, choices, and trade-offs for managing the firm's plans to reduce its emission profile over the next 4 years to our 2027 SBTi near-term target and beyond Deliver external reporting and disclosure regulatory and voluntary commitments, with annual performance improvement. Project manage work-steams and lead the cross-functional efforts required. Regularly monitor the firm's emissions profile, including management of an emissions reporting system with overall responsibility for emissions calculations (both annual GHG and regular tracking of business travel emissions), emissions data quality assurance, controls and process development, producing L.E.K.s annual GHG report (audited and verified to ISO 14064), and driving improvements in the accuracy of emissions calculations. Identify and implement an ESG software solution for L.E.K. to achieve reporting and process improvement in carbon accounting, risk management and governance. Lead specification, process development and implementation. Support ESG/Sustainability related queries for client propositions and input into thought leadership for client-side projects In partnership with marketing, strengthen L.E.K.s reputation for sustainability and differentiation with clients, employees, and broader society. Compliance Support in the continued definition and refinement of sustainability targets for L.E.K., identifying tangible measures to ensure success. Report on and deliver improvement in the sustainability metrics identified in the 2022 L.E.K. Sustainability Report Data Performance Tables Provide regular reports to the L.E.K. ESG Committee, Sustainability Steering Committee and L.E.K. Global Operating Committee Report on progress, anticipating changes that the firm needs to make, and suggesting solutions to achieve L.E.K.s goals Ensure sustainability risks are updated and escalated into L.E.K.s group-wide enterprise risk management and reporting; escalate and manage risks via the L.E.K. ESG risk register as appropriate. Team and Near-Term Goals Manage and direct the Environmental Sustainability Manager, and manage ESG data, reporting, certifications, and compliance. Set annual carbon budget on the trajectory to achieve L.E.K.'s SBTi approved near-term (2027) and long-term (2050) emissions targets. Design and implement L.E.K.s carbon offsetting strategy to deliver L.E.K.s pledge to have net zero impact by 2030 through decarbonisation and the use of high-quality removals and offsets Complete analysis and reporting required for L.E.K.'s annual sustainability regulatory and voluntary disclosures including for 2023: Task Force for Climate Related Financial Disclosure (TCFD) report; CDP (Customer data platforms) Climate Survey; UN Global Compact Communication on Progress; UK Carbon Reduction Plan; L.E.K. Transition Plan Deliver annual EcoVadis sustainability rating, achieving Gold medal rating or better. Deliver the 2023 L.E.K. Sustainability Report Manage the internal sustainability function financial budget Responsibilities: Related leadership experience, preferably within a professional services firm or similar environment; experience in sustainability within professional services is considered a plus. Experience in driving positive global change through a business or organization and demonstrated ability to influence change through others and win over a variety of audiences Previous experience within an internally facing corporate sustainability role with a strong understanding of the complex sustainability topics applicable to L.E.K. Project and program management skills and experience. Ability to thrive in a fast-paced, high calibre and dynamic environment. Great organizational skills, able to organize a varied workload, prioritise effectively and keep stakeholders updated as appropriate, while managing a team Strong written and verbal communication skills, and ability to influence, inspire, and persuade interlocutors of all seniority levels, both internally and externally Demonstrated ability to exercise initiative, independent judgement and be a self-starter while also being a strong team player. Willingness to coach and mentor senior team members Proficient in MS Office Applications; including Word, Excel, PowerPoint, and Outlook The position will require travel to other L.E.K. offices.
Job Title: Logistics / Purchasing Assistant Location: Newbury Salary: 24,000 - 26,000 per annum, dependent on experience Job Type: Full Time, Permanent About Us: Kosnic Lighting is a successful family run business experiencing rapid growth. Its increasing brand presence and innovative products have been pivotal to its ongoing success and we want that to continue and for you to be a part of that. About the Role: Kosnic Lighting have a fantastic opportunity for a talented logistics professional to join our exciting and growing company. This is your chance to utilise your logistics experience in a busy role where you'll be helping to manage the purchase of stock and ensuring these are delivered to our warehouse in a timely manner. You must have excellent communication skills and able to work under pressure. Key Responsibilities: Management and administration of shipping and airfreight deliveries of stock - preparing and checking shipping documents and ensuring costs are controlled Liaise with external bodies and organisation, such as shipping authorities/customs Liaise with multiple suppliers in China and resolve any issues Processing purchase orders Provide clear and regular communications on the arrival and movement of stock to internal teams Scheduling containers for arrival in Warehouse Manage and maintain product and supplier information on system Assist with the quality control of goods ordered, liaising with suppliers with regards to faulty goods About You: At least 2 years experience of working in a similar role or logistics environment A sound understanding of international shipping terms and customs clearance documentation/processes The ability to communicate with people across all levels of the business. Highly organised, flexible and highly efficient Able to work under pressure and meet deadlines Multitasking and time-management skills, with the ability to prioritise workload Good attention to detail and accuracy Enjoys working in a small team Confident I.T skills, particularly in Excel Enjoys helping others, answering queries and resolving issues Mandarin speaking would be fantastic but not essential Benefits: Alongside having the opportunity to work with a fantastic, family friendly company, you will have access to the following benefits: Quarterly bonus to top up your earning potential Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year Access to Employee Assistance Program Cycle to Work scheme Major discount on our cool company lighting products Free hot drinks Free parking We love to socialise and celebrate - quarterly prize draw, Christmas party, Chinese New Year, and lots of eating generally Additional Information: Candidates must have the right to work in the UK. Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you. Please click on the APPLY button to send your CV and cover letter for this role, detailing your salary expectations and experience. Candidates with the experience or relevant job titles of: Logistics Administrator, Transport Planner, Logistics Coordinator, Transport Coordinator, Administrative Assistant, Customer Support, Support Administrator, Support Staff, Business Administrator, Customer Support Advisor, Customer Services Officer, Admin Support, Logistics Analyst, Procurement Officer, Procurement Advisor, Purchaser, Procurement Administrator, Procurement Executive, Procurement Admin, Purchasing Assistant, Procurement Assistant may also be considered for this role.
Apr 25, 2024
Full time
Job Title: Logistics / Purchasing Assistant Location: Newbury Salary: 24,000 - 26,000 per annum, dependent on experience Job Type: Full Time, Permanent About Us: Kosnic Lighting is a successful family run business experiencing rapid growth. Its increasing brand presence and innovative products have been pivotal to its ongoing success and we want that to continue and for you to be a part of that. About the Role: Kosnic Lighting have a fantastic opportunity for a talented logistics professional to join our exciting and growing company. This is your chance to utilise your logistics experience in a busy role where you'll be helping to manage the purchase of stock and ensuring these are delivered to our warehouse in a timely manner. You must have excellent communication skills and able to work under pressure. Key Responsibilities: Management and administration of shipping and airfreight deliveries of stock - preparing and checking shipping documents and ensuring costs are controlled Liaise with external bodies and organisation, such as shipping authorities/customs Liaise with multiple suppliers in China and resolve any issues Processing purchase orders Provide clear and regular communications on the arrival and movement of stock to internal teams Scheduling containers for arrival in Warehouse Manage and maintain product and supplier information on system Assist with the quality control of goods ordered, liaising with suppliers with regards to faulty goods About You: At least 2 years experience of working in a similar role or logistics environment A sound understanding of international shipping terms and customs clearance documentation/processes The ability to communicate with people across all levels of the business. Highly organised, flexible and highly efficient Able to work under pressure and meet deadlines Multitasking and time-management skills, with the ability to prioritise workload Good attention to detail and accuracy Enjoys working in a small team Confident I.T skills, particularly in Excel Enjoys helping others, answering queries and resolving issues Mandarin speaking would be fantastic but not essential Benefits: Alongside having the opportunity to work with a fantastic, family friendly company, you will have access to the following benefits: Quarterly bonus to top up your earning potential Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year Access to Employee Assistance Program Cycle to Work scheme Major discount on our cool company lighting products Free hot drinks Free parking We love to socialise and celebrate - quarterly prize draw, Christmas party, Chinese New Year, and lots of eating generally Additional Information: Candidates must have the right to work in the UK. Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you. Please click on the APPLY button to send your CV and cover letter for this role, detailing your salary expectations and experience. Candidates with the experience or relevant job titles of: Logistics Administrator, Transport Planner, Logistics Coordinator, Transport Coordinator, Administrative Assistant, Customer Support, Support Administrator, Support Staff, Business Administrator, Customer Support Advisor, Customer Services Officer, Admin Support, Logistics Analyst, Procurement Officer, Procurement Advisor, Purchaser, Procurement Administrator, Procurement Executive, Procurement Admin, Purchasing Assistant, Procurement Assistant may also be considered for this role.
About the role It's an exciting time to join Government Affairs in AXA UK, with significant investment planned in all UK businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for a talented individual to join the team in a permanent role. As Senior Public Affairs Manager, you'll deputise for the Head of Government Affairs on AXA UK public affairs strategy and reactive issues. You'll be responsible for delivering strategic priorities and be the main point of contact for internal communications, social media, and AXA Group. You'll lead our strategic campaigns and support communications activity to manage and build AXA UK reputation, and parliamentary and Whitehall representation. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting stakeholders or attending industry events. There's potential to spend time in Paris with our colleagues from AXA Group. This is a brilliant networking opportunity and a chance to see first-hand how European public affairs teams operate. We're also happy to consider flexible working arrangements, such as condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Deputise for Head of Government Affairs on political and senior stakeholder engagement. Be a policy expert on key issues and support AXA UK&I decision making with strategic insight and advice. Independently lead pillars of the corporate affairs and reputation strategy, having detailed knowledge of all priorities. Create opportunities for AXA UK's Chief Executive Officer (CEO) and Management Committee (MC) to build relationships with senior political stakeholders and develop key messages and briefings. Network with cross-industry and political stakeholders to gain insight and influence policy debates. Proactively create national media opportunities with the Head of Media and their team. Lead engagement with Internal Communications and Social Media teams to ensure alignment on issues. Own relationships with external agencies. Oversee team budget. Manage the elected representative complaint process and responses. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. About you What we're looking for: Demonstrable experience in public affairs, dealing with UK Government, Whitehall or a regulator - essential. Experience of engaging with complex public policy, business, and technical information to identify and explain key issues - essential. Ability to understand technical policy areas and build AXA UK position externally. Proven experience of delivering strategies which producer meaningful, tangible results. Outstanding networking skills and the ability to engage, influence and persuade others. Motivated self-starter who can bring creative, new ideas and see these through to completion. Flexible and agile approach. Outstanding written communication skills e.g. speeches and briefings and brilliant verbal communication skills e.g. team meetings and stakeholder engagement. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Please include a brief cover letter as part of your application. What we offer At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £65,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . About AXA AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.
Apr 25, 2024
Full time
About the role It's an exciting time to join Government Affairs in AXA UK, with significant investment planned in all UK businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for a talented individual to join the team in a permanent role. As Senior Public Affairs Manager, you'll deputise for the Head of Government Affairs on AXA UK public affairs strategy and reactive issues. You'll be responsible for delivering strategic priorities and be the main point of contact for internal communications, social media, and AXA Group. You'll lead our strategic campaigns and support communications activity to manage and build AXA UK reputation, and parliamentary and Whitehall representation. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting stakeholders or attending industry events. There's potential to spend time in Paris with our colleagues from AXA Group. This is a brilliant networking opportunity and a chance to see first-hand how European public affairs teams operate. We're also happy to consider flexible working arrangements, such as condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Deputise for Head of Government Affairs on political and senior stakeholder engagement. Be a policy expert on key issues and support AXA UK&I decision making with strategic insight and advice. Independently lead pillars of the corporate affairs and reputation strategy, having detailed knowledge of all priorities. Create opportunities for AXA UK's Chief Executive Officer (CEO) and Management Committee (MC) to build relationships with senior political stakeholders and develop key messages and briefings. Network with cross-industry and political stakeholders to gain insight and influence policy debates. Proactively create national media opportunities with the Head of Media and their team. Lead engagement with Internal Communications and Social Media teams to ensure alignment on issues. Own relationships with external agencies. Oversee team budget. Manage the elected representative complaint process and responses. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. About you What we're looking for: Demonstrable experience in public affairs, dealing with UK Government, Whitehall or a regulator - essential. Experience of engaging with complex public policy, business, and technical information to identify and explain key issues - essential. Ability to understand technical policy areas and build AXA UK position externally. Proven experience of delivering strategies which producer meaningful, tangible results. Outstanding networking skills and the ability to engage, influence and persuade others. Motivated self-starter who can bring creative, new ideas and see these through to completion. Flexible and agile approach. Outstanding written communication skills e.g. speeches and briefings and brilliant verbal communication skills e.g. team meetings and stakeholder engagement. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Please include a brief cover letter as part of your application. What we offer At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £65,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . About AXA AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.
We have an exciting opportunity for an Executive Assistant to join a company in Manchester and become an integral part of the Director's office. Are you an agile and proactive multitasker who thrives in a busy and vibrant environment? Do you take pride in keeping things running smoothly? Are you looking for a demanding and rewarding role, and being a valued member of a team who are committed to scientific excellence and accelerating progress for cancer patients? As the Executive Assistant to the Director, you'll be at the heart of the Centre's operations, ensuring the efficient day-to-day running of the Director's Office as well as supporting the Centre's wider administrative operations. Your duties will be varied, ranging from managing the Director's dynamic diary and inbox DUTIES AND RESPONSIBILITIES Providing full administrative support Managing the Director's diary, including the arrangement of appointments, meetings and functions to maximise the Director's time efficiency. o Monitoring and managing the Director's inbox, ensuring emails are flagged and appropriately dealt with and prioritised. Processing replies on own initiative or from dictation or notes as required. o Assuring discreet handling of all business. o End to end management of meetings - coordinating availability, booking meeting rooms, producing documentation, setting up audio-visual systems, tele/video conferencing facilities, greeting attendees, arranging refreshments as required. o Checking deadlines on incoming requests and upcoming tasks and ensuring sufficient time is allocated in the Director's diary to ensure deadlines are not missed; where possible putting preliminary work in play to assist the Director. o Booking of travel, accommodation, transport and parking and prepare detailed trip itineraries. o Prompt and accurate processing of expense claims including reconciliation of the Director's credit card. o Acting as a point of contact for the Director which may include: dealing with internal and external enquiries; forwarding enquiries to relevant person or department; screening the Director from unnecessary interruptions whenever possible. o Ensuring an efficient flow of communications and information and being aware of current matters within the Centre and beyond. o Accurate production of documents, including e-mails, general correspondence, memos and papers/ presentations as required. o Keeping documents and files up to date and regularly updated including Director's CV, o Taking responsibility for all administrative tasks on behalf of the Director. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2024
Full time
We have an exciting opportunity for an Executive Assistant to join a company in Manchester and become an integral part of the Director's office. Are you an agile and proactive multitasker who thrives in a busy and vibrant environment? Do you take pride in keeping things running smoothly? Are you looking for a demanding and rewarding role, and being a valued member of a team who are committed to scientific excellence and accelerating progress for cancer patients? As the Executive Assistant to the Director, you'll be at the heart of the Centre's operations, ensuring the efficient day-to-day running of the Director's Office as well as supporting the Centre's wider administrative operations. Your duties will be varied, ranging from managing the Director's dynamic diary and inbox DUTIES AND RESPONSIBILITIES Providing full administrative support Managing the Director's diary, including the arrangement of appointments, meetings and functions to maximise the Director's time efficiency. o Monitoring and managing the Director's inbox, ensuring emails are flagged and appropriately dealt with and prioritised. Processing replies on own initiative or from dictation or notes as required. o Assuring discreet handling of all business. o End to end management of meetings - coordinating availability, booking meeting rooms, producing documentation, setting up audio-visual systems, tele/video conferencing facilities, greeting attendees, arranging refreshments as required. o Checking deadlines on incoming requests and upcoming tasks and ensuring sufficient time is allocated in the Director's diary to ensure deadlines are not missed; where possible putting preliminary work in play to assist the Director. o Booking of travel, accommodation, transport and parking and prepare detailed trip itineraries. o Prompt and accurate processing of expense claims including reconciliation of the Director's credit card. o Acting as a point of contact for the Director which may include: dealing with internal and external enquiries; forwarding enquiries to relevant person or department; screening the Director from unnecessary interruptions whenever possible. o Ensuring an efficient flow of communications and information and being aware of current matters within the Centre and beyond. o Accurate production of documents, including e-mails, general correspondence, memos and papers/ presentations as required. o Keeping documents and files up to date and regularly updated including Director's CV, o Taking responsibility for all administrative tasks on behalf of the Director. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
Apr 25, 2024
Contractor
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
South-West Division Administrator We are currently recruiting for an South-West Division Administrator to start immediately on a temp - Perm basis Paying £15 an hour- £23,850- Hybrid - Based in Weston Super Mare - BS24 8EEE WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To provide general administrative support to the South West Division Manager and the Deputy Head of International, Devolved Nations and Divisions. To support the South West Division Executive Committee as required. To facilitate the delivery of the Choose Psychiatry project for the Division. To assist with the organisation of South West Division events and provide support in all aspects of the work relating to events. Support the South West Division Manager, Executive Committee, sub-committees, working groups and projects, including organisation of meetings, preparation and distribution of minutes, agendas, follow up action, correspondence, administering member surveys and collation of evaluation reports. Support the Deputy Head of International, Devolved Nations and Divisions with administrative tasks related to England-wide activities and initiatives. Maintain and administer divisional finances. Process, record and track payments and invoices, and carry out monthly reconciliation. Provide administrative support for the recruitment of Regional Advisors, Regional Specialty Representatives and Deputies in the Divisions. Assist with organising all conferences, courses and workshops for the Division, including online booking on the website and organising travel and accommodation. Undertake administrative processes for events as instructed by the Division Manager and provide administrative support to event clinical organisers. Enact communications and marketing plans in support of divisional events and activities. This may include internal/external communications, liaising with course organisers, speakers, delegates, and exhibitors, responding to email and telephone queries as first point of contact and updating records. Preparing and circulating promotional material. ABOUT YOU Good experience of working in an administrative/secretarial post or equivalent Excellent interpersonal and communication skills Relevant financial administration experience Excellent written skills, including proven ability to draft correspondence Experience of administering and organising training courses and conferences Knowledge of the NHS and an understanding of mental health issues id helpful. HOW DO I APPLY? To apply for this role, please click on the 'Apply' button below.
Apr 25, 2024
Full time
South-West Division Administrator We are currently recruiting for an South-West Division Administrator to start immediately on a temp - Perm basis Paying £15 an hour- £23,850- Hybrid - Based in Weston Super Mare - BS24 8EEE WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation. WHAT WILL YOU BE DOING? To provide general administrative support to the South West Division Manager and the Deputy Head of International, Devolved Nations and Divisions. To support the South West Division Executive Committee as required. To facilitate the delivery of the Choose Psychiatry project for the Division. To assist with the organisation of South West Division events and provide support in all aspects of the work relating to events. Support the South West Division Manager, Executive Committee, sub-committees, working groups and projects, including organisation of meetings, preparation and distribution of minutes, agendas, follow up action, correspondence, administering member surveys and collation of evaluation reports. Support the Deputy Head of International, Devolved Nations and Divisions with administrative tasks related to England-wide activities and initiatives. Maintain and administer divisional finances. Process, record and track payments and invoices, and carry out monthly reconciliation. Provide administrative support for the recruitment of Regional Advisors, Regional Specialty Representatives and Deputies in the Divisions. Assist with organising all conferences, courses and workshops for the Division, including online booking on the website and organising travel and accommodation. Undertake administrative processes for events as instructed by the Division Manager and provide administrative support to event clinical organisers. Enact communications and marketing plans in support of divisional events and activities. This may include internal/external communications, liaising with course organisers, speakers, delegates, and exhibitors, responding to email and telephone queries as first point of contact and updating records. Preparing and circulating promotional material. ABOUT YOU Good experience of working in an administrative/secretarial post or equivalent Excellent interpersonal and communication skills Relevant financial administration experience Excellent written skills, including proven ability to draft correspondence Experience of administering and organising training courses and conferences Knowledge of the NHS and an understanding of mental health issues id helpful. HOW DO I APPLY? To apply for this role, please click on the 'Apply' button below.