HRIS Analyst Leicester (Hybrid) Up to 40k Permanent Our client, a highly regarded organisation in Leicester, is seeking a skilled and experienced HRIS Analyst to join their team. This is a permanent, full-time position that offers an exciting opportunity to contribute to their HR systems and processes. As an HRIS Analyst, you will be responsible for ensuring the smooth operation of the organisation's HR systems, with a particular focus on SAP SuccessFactors. Your main responsibilities will include the production of scheduled and ad hoc reports, managing and testing HR user system change requests, and driving continuous improvements of HR systems and administrative processes. Key Responsibilities: Administer and maintain the HRIS platform, ensuring data accuracy, system security, and compliance with regulatory requirements (e.g., GDPR). Collaborate with HR, IT and DCC Systems team to develop and implement system configurations, enhancements, and upgrades to meet evolving business needs. Troubleshoot system issues, liaising with internal/external business partners as necessary to resolve technical issues promptly. Ensure data integrity within the HRIS, conducting regular audits and implementing corrective actions where necessary. Generate custom reports and dashboards to provide insights into HR metrics, trends, and performance indicators. Collaborate with HR business partners to analyse data and identify opportunities for process improvements or strategic interventions. Proactively identify opportunities to streamline HR processes through system automation and integration with other business systems (e.g., payroll, performance management). Work closely with cross-functional teams to scope, plan, and execute system integration projects, ensuring alignment with organisational objectives and user requirements. Develop and deliver training materials and user guides to facilitate effective utilisation of the HRIS by HR staff and end-users. Provide ongoing user support and troubleshooting assistance, responding to inquiries, and resolving issues in a timely manner. Stay up to date with legislative changes and industry best practices related to HR data management, privacy, and security. Ensure that HRIS policies and procedures are compliant with relevant regulations and internal standards, implementing safeguards to protect sensitive information. Skills and Experience: Experience working with HR systems, ideally with SAP SuccessFactors. Experienced in working with HR systems, ideally SAP SuccessFactors. Previous experience in HRIS administration, data management, or HR analytics. Previous experience of working with a business system to produce reports and statistical data. Proven ability of learning new systems quickly. Track record of having delivered improvements within an administrative environment. Competent user of Microsoft - Office, Word, Excel (advanced VLOOKUP's, pivots, formula), PowerPoint & Teams. Ability to multi-task and deliver high quality work to deadlines, in a fast-paced environment with changing priorities. Strong analytical and problem-solving skills with the ability to interpret HR data, identify trends, and make data-driven recommendations. High level of accuracy and attention to detail. Strong customer focus and service mindset approach, both internally and externally Able to communicate effectively at all levels within an organisation, with fluent written and verbal communication skills. Excellent team player, collaborative and able to use initiative to problem-solve and provide A people-centric & results orientated approach that is motivated by providing standards of Flexible approach and able to work to business needs/demands. Proven ability to work on own initiative with a solutions-focused, positive, and enthusiastic mindset. In return, our client offers a competitive salary and benefits package, as well as the opportunity to work within a supportive and collaborative team. This is a fantastic opportunity to join an organisation that values innovation and employee development, and to contribute to the ongoing success of their HR systems and processes. If you are a dedicated HRIS Analyst seeking a new and exciting challenge, we would love to hear from you. Apply today to join our client's dynamic team and contribute to their ongoing growth and success. Please note that while we appreciate all applications, only qualified candidates will be contacted. LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 16, 2024
Full time
HRIS Analyst Leicester (Hybrid) Up to 40k Permanent Our client, a highly regarded organisation in Leicester, is seeking a skilled and experienced HRIS Analyst to join their team. This is a permanent, full-time position that offers an exciting opportunity to contribute to their HR systems and processes. As an HRIS Analyst, you will be responsible for ensuring the smooth operation of the organisation's HR systems, with a particular focus on SAP SuccessFactors. Your main responsibilities will include the production of scheduled and ad hoc reports, managing and testing HR user system change requests, and driving continuous improvements of HR systems and administrative processes. Key Responsibilities: Administer and maintain the HRIS platform, ensuring data accuracy, system security, and compliance with regulatory requirements (e.g., GDPR). Collaborate with HR, IT and DCC Systems team to develop and implement system configurations, enhancements, and upgrades to meet evolving business needs. Troubleshoot system issues, liaising with internal/external business partners as necessary to resolve technical issues promptly. Ensure data integrity within the HRIS, conducting regular audits and implementing corrective actions where necessary. Generate custom reports and dashboards to provide insights into HR metrics, trends, and performance indicators. Collaborate with HR business partners to analyse data and identify opportunities for process improvements or strategic interventions. Proactively identify opportunities to streamline HR processes through system automation and integration with other business systems (e.g., payroll, performance management). Work closely with cross-functional teams to scope, plan, and execute system integration projects, ensuring alignment with organisational objectives and user requirements. Develop and deliver training materials and user guides to facilitate effective utilisation of the HRIS by HR staff and end-users. Provide ongoing user support and troubleshooting assistance, responding to inquiries, and resolving issues in a timely manner. Stay up to date with legislative changes and industry best practices related to HR data management, privacy, and security. Ensure that HRIS policies and procedures are compliant with relevant regulations and internal standards, implementing safeguards to protect sensitive information. Skills and Experience: Experience working with HR systems, ideally with SAP SuccessFactors. Experienced in working with HR systems, ideally SAP SuccessFactors. Previous experience in HRIS administration, data management, or HR analytics. Previous experience of working with a business system to produce reports and statistical data. Proven ability of learning new systems quickly. Track record of having delivered improvements within an administrative environment. Competent user of Microsoft - Office, Word, Excel (advanced VLOOKUP's, pivots, formula), PowerPoint & Teams. Ability to multi-task and deliver high quality work to deadlines, in a fast-paced environment with changing priorities. Strong analytical and problem-solving skills with the ability to interpret HR data, identify trends, and make data-driven recommendations. High level of accuracy and attention to detail. Strong customer focus and service mindset approach, both internally and externally Able to communicate effectively at all levels within an organisation, with fluent written and verbal communication skills. Excellent team player, collaborative and able to use initiative to problem-solve and provide A people-centric & results orientated approach that is motivated by providing standards of Flexible approach and able to work to business needs/demands. Proven ability to work on own initiative with a solutions-focused, positive, and enthusiastic mindset. In return, our client offers a competitive salary and benefits package, as well as the opportunity to work within a supportive and collaborative team. This is a fantastic opportunity to join an organisation that values innovation and employee development, and to contribute to the ongoing success of their HR systems and processes. If you are a dedicated HRIS Analyst seeking a new and exciting challenge, we would love to hear from you. Apply today to join our client's dynamic team and contribute to their ongoing growth and success. Please note that while we appreciate all applications, only qualified candidates will be contacted. LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We are currently looking for a Microbiology Analyst to join a leading Biopharmaceutical company based in the Hertfordshire area. As the Microbiology Assistant you will be responsible for contributing to the microbiological function of the business, by testing samples in accordance with the internal SOP's and GMP principles. KEY DUTIES AND RESPONSIBILITIES: Your duties as the Microbiology Analyst will be varied however the key duties and responsibilities are as follows: 1. You will operate the Microbiology Laboratory, ensure analysis, recording of tests and interpretation of data performed in compliance with cGMP. 2. You will verify analytical raw data and release results, support environmental and aseptic monitoring as appropriate. 3. As the Microbiology Analyst you will write SOPs, reports, risk assessments, quality records and devise CAPAs as appropriate. 4. You will liaise with external testing laboratories and work collaboratively with the team to ensure business, regulatory and customer needs are met. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the Microbiology Analys we are looking to identify the following on your profile and past history: 1. Relevant degree in a BSc or equivalent in relevant science for example Microbiology, Biology or Biomedical sciences etc. 2. Proven industry experience in a GMP and a general microbiology laboratory environment. 3. A working knowledge and practical experience of working in a Regulated environment for example GMP, ISO or UKAS Key Words: Quality Control QC Microbiology Microbiologist Pharmaceutical Biopharmaceutical Quality Testing GMP GLP Good Manufacturing Practice Good Laboratory Practice Quality Documentation Compliance Regulated Environment Environmental Monitoring Aseptic Monitoring CAPAs SOP Bioassay
May 16, 2024
Full time
We are currently looking for a Microbiology Analyst to join a leading Biopharmaceutical company based in the Hertfordshire area. As the Microbiology Assistant you will be responsible for contributing to the microbiological function of the business, by testing samples in accordance with the internal SOP's and GMP principles. KEY DUTIES AND RESPONSIBILITIES: Your duties as the Microbiology Analyst will be varied however the key duties and responsibilities are as follows: 1. You will operate the Microbiology Laboratory, ensure analysis, recording of tests and interpretation of data performed in compliance with cGMP. 2. You will verify analytical raw data and release results, support environmental and aseptic monitoring as appropriate. 3. As the Microbiology Analyst you will write SOPs, reports, risk assessments, quality records and devise CAPAs as appropriate. 4. You will liaise with external testing laboratories and work collaboratively with the team to ensure business, regulatory and customer needs are met. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the Microbiology Analys we are looking to identify the following on your profile and past history: 1. Relevant degree in a BSc or equivalent in relevant science for example Microbiology, Biology or Biomedical sciences etc. 2. Proven industry experience in a GMP and a general microbiology laboratory environment. 3. A working knowledge and practical experience of working in a Regulated environment for example GMP, ISO or UKAS Key Words: Quality Control QC Microbiology Microbiologist Pharmaceutical Biopharmaceutical Quality Testing GMP GLP Good Manufacturing Practice Good Laboratory Practice Quality Documentation Compliance Regulated Environment Environmental Monitoring Aseptic Monitoring CAPAs SOP Bioassay
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 16, 2024
Full time
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Join our growing team at The Clear Group, a leading insurance specialist, industry- recognised for being people-first. As a Compliance Analyst, you'll leverage your extensive broking background and meticulous attention to detail to serve in an advisory capacity, supporting the operational requirements of our business. Your expertise in complaints and investigation handling will be instrumental in our close-knit team, making a notable impact as we continue to grow and thrive in our rapidly expanding organisation. Embracing the diverse strengths of every candidate, whether you're a perfect match or forging your path, we invite you to apply. Your unique perspectives enrich our team, and we're excited to witness the impact you'll make alongside us. Overview We take immense pride in providing our customers with first-class support. That's why we're seeking top talent like you who shares our commitment to excellence, delivering exceptional service, exceeding expectations, and fostering enduring relationships built on trust and integrity. How you will make an impact As a Compliance Analyst, you will play a pivotal role in executing various allocation tasks crucial to our operations. This includes logging and reporting breaches, managing complaints, conducting thorough reviews of customer documentation, and approving financial promotions and marketing materials. Additionally, you will oversee the review of agreements with insurers and Delegated Authority partners, while also maintaining our Insurers and Markets TOBA Register to uphold compliance standards. Your contributions will extend to supporting our Compliance Team and broader business in meeting regulatory requirements and handling customer complaints promptly. Your attention to detail will ensure compliance with customer documentation and marketing materials, while your responsiveness in addressing queries from insurers, markets, and producing brokers will uphold efficient operations. Your role will also involve ensuring accurate system set-up to facilitate regulatory compliance. Collaboration will be key as you work closely with our Compliance, Placement, Broking, and Operations Teams. Together, we'll enhance processes and drive efficiencies in TOBA management, further strengthening our commitment to regulatory compliance and operational excellence. About you Qualifications Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential / or be prepared to attain this with support from the business. Experience Experience in a broking environment is required, demonstrating a proven track record in the industry. In-depth knowledge in general insurance and financial services. Skills & Attributes Meticulous attention to detail and strong analytical abilities. Proficiently organises assigned tasks and strategically plans workload, managing day-to-day responsibilities and monthly commitments. Exceptional communication skills, facilitating clear and concise interaction with colleagues and stakeholders. Ability to identify and escalates issues warranting senior-level attention or guidance, showcasing a proactive approach to problem-solving and initiative-taking. Adaptable and flexible, adept at swiftly adjusting to evolving priorities and dynamic conditions. Fully proficient in MS office. Eligible to work in the UK. Our Culture Our culture is built on the principles of professionalism, resilience, respect, and continuous growth. We are committed to protecting our employees by ensuring a healthy work-life balance and a safe workplace where everyone is valued. We believe in excelling in our roles, constantly striving to deliver our best. And most importantly, we believe in succeeding together, supporting each individual's development and career aspirations in an inclusive environment. Our Benefits Making it Clear - on top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. We offer a wide range of support and benefits, which include: Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Wellbeing support: Our Wellbeing hub with Aviva gives physical and mental health support. We also have Group Medical Insurance and an Employee Assistance Programme. Taking time for you: we work flexibly - our hybrid working approach means we like to see you in the office as a minimum 2 days per week, with the other days working from home. Our annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays. Planning for the future: We have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection. £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation. We value inclusion and diversity Diversity, Equity and Inclusion is important to us, and we appreciate difference through inclusiveness and belonging. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive and engaged employer. We recognise and support staff networks for Gender Equality - Female Alliance in Business, Early Career Professionals, and have further plans to expand these. In recruiting for our team, we welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs. Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.
May 16, 2024
Full time
Join our growing team at The Clear Group, a leading insurance specialist, industry- recognised for being people-first. As a Compliance Analyst, you'll leverage your extensive broking background and meticulous attention to detail to serve in an advisory capacity, supporting the operational requirements of our business. Your expertise in complaints and investigation handling will be instrumental in our close-knit team, making a notable impact as we continue to grow and thrive in our rapidly expanding organisation. Embracing the diverse strengths of every candidate, whether you're a perfect match or forging your path, we invite you to apply. Your unique perspectives enrich our team, and we're excited to witness the impact you'll make alongside us. Overview We take immense pride in providing our customers with first-class support. That's why we're seeking top talent like you who shares our commitment to excellence, delivering exceptional service, exceeding expectations, and fostering enduring relationships built on trust and integrity. How you will make an impact As a Compliance Analyst, you will play a pivotal role in executing various allocation tasks crucial to our operations. This includes logging and reporting breaches, managing complaints, conducting thorough reviews of customer documentation, and approving financial promotions and marketing materials. Additionally, you will oversee the review of agreements with insurers and Delegated Authority partners, while also maintaining our Insurers and Markets TOBA Register to uphold compliance standards. Your contributions will extend to supporting our Compliance Team and broader business in meeting regulatory requirements and handling customer complaints promptly. Your attention to detail will ensure compliance with customer documentation and marketing materials, while your responsiveness in addressing queries from insurers, markets, and producing brokers will uphold efficient operations. Your role will also involve ensuring accurate system set-up to facilitate regulatory compliance. Collaboration will be key as you work closely with our Compliance, Placement, Broking, and Operations Teams. Together, we'll enhance processes and drive efficiencies in TOBA management, further strengthening our commitment to regulatory compliance and operational excellence. About you Qualifications Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential / or be prepared to attain this with support from the business. Experience Experience in a broking environment is required, demonstrating a proven track record in the industry. In-depth knowledge in general insurance and financial services. Skills & Attributes Meticulous attention to detail and strong analytical abilities. Proficiently organises assigned tasks and strategically plans workload, managing day-to-day responsibilities and monthly commitments. Exceptional communication skills, facilitating clear and concise interaction with colleagues and stakeholders. Ability to identify and escalates issues warranting senior-level attention or guidance, showcasing a proactive approach to problem-solving and initiative-taking. Adaptable and flexible, adept at swiftly adjusting to evolving priorities and dynamic conditions. Fully proficient in MS office. Eligible to work in the UK. Our Culture Our culture is built on the principles of professionalism, resilience, respect, and continuous growth. We are committed to protecting our employees by ensuring a healthy work-life balance and a safe workplace where everyone is valued. We believe in excelling in our roles, constantly striving to deliver our best. And most importantly, we believe in succeeding together, supporting each individual's development and career aspirations in an inclusive environment. Our Benefits Making it Clear - on top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. We offer a wide range of support and benefits, which include: Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Wellbeing support: Our Wellbeing hub with Aviva gives physical and mental health support. We also have Group Medical Insurance and an Employee Assistance Programme. Taking time for you: we work flexibly - our hybrid working approach means we like to see you in the office as a minimum 2 days per week, with the other days working from home. Our annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays. Planning for the future: We have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection. £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation. We value inclusion and diversity Diversity, Equity and Inclusion is important to us, and we appreciate difference through inclusiveness and belonging. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive and engaged employer. We recognise and support staff networks for Gender Equality - Female Alliance in Business, Early Career Professionals, and have further plans to expand these. In recruiting for our team, we welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs. Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.
Invicta Construction Finishes
Wakefield, Yorkshire
Part-Time Office Manager required in Wakefield! Are you a driven and organised individual with strong IT skills and a passion for communication and logistics? Do you thrive in a dynamic environment and enjoy contributing to the growth of a business? If so, we have an exciting opportunity for you! Office ManagerWakefield, WF1 2DT Part time - flexible hours working around school hours Ideally 18-24 hours per week Salary up to £30,000 pro rata Please Note: Applicants must be authorised to work in the UK Invicta Construction Finishes is a rapidly growing construction business led by an ambitious Managing Director. We specialise in delivering high-quality internal and external finishes to commercial buildings, new houses, and refurbishments. As we expand our client base, we are seeking a talented Office Manager to join our team on a part-time basis and play a pivotal role in supporting our continued growth. Benefits: Opportunity for growth and progression as the business expands Competitive salary with potential for a performance-related bonus Business coaching opportunities with industry experts Family-friendly work environment with flexible hours The Office Manager Role: You will work closely with the Managing Director to ensure seamless operations and contribute to the development and growth of the business. Your responsibilities will include: Key Responsibilities: Organising the back office to enable the MD to focus on business growth Developing systems and procedures to streamline business operations Managing day-to-day office tasks, including administration, purchasing materials, and reconciling invoices Maintaining cash flow forecasts and coordinating the Managing Director's schedule Writing website and social media content to build brand awareness Tracking job costs and assisting in budgeting and forecasting Checking supplier invoices and processing payments The Ideal Candidate: We are looking for a dynamic and organised individual with the following skills and attributes: Strong IT skills, including Outlook, Excel, and Word Excellent people skills and telephone etiquette Keen eye for numbers and attention to detail Experience with online accountancy software, ideally Xero Social media experience for brand promotion Ability to work independently and set goals Commitment to personal development and role enhancement Sound like you? Then what are you waiting for? We'd love to start a conversation with you How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Office Manager, Office Management, Admin, Administration, Admin Manager, Administration Manager, Office Administrator, Bookkeeper, Customer Service Representative, Social Media Coordinator, Financial Analyst, Marketing Coordinator, Procurement, Purchaser, Purchasing.
May 16, 2024
Full time
Part-Time Office Manager required in Wakefield! Are you a driven and organised individual with strong IT skills and a passion for communication and logistics? Do you thrive in a dynamic environment and enjoy contributing to the growth of a business? If so, we have an exciting opportunity for you! Office ManagerWakefield, WF1 2DT Part time - flexible hours working around school hours Ideally 18-24 hours per week Salary up to £30,000 pro rata Please Note: Applicants must be authorised to work in the UK Invicta Construction Finishes is a rapidly growing construction business led by an ambitious Managing Director. We specialise in delivering high-quality internal and external finishes to commercial buildings, new houses, and refurbishments. As we expand our client base, we are seeking a talented Office Manager to join our team on a part-time basis and play a pivotal role in supporting our continued growth. Benefits: Opportunity for growth and progression as the business expands Competitive salary with potential for a performance-related bonus Business coaching opportunities with industry experts Family-friendly work environment with flexible hours The Office Manager Role: You will work closely with the Managing Director to ensure seamless operations and contribute to the development and growth of the business. Your responsibilities will include: Key Responsibilities: Organising the back office to enable the MD to focus on business growth Developing systems and procedures to streamline business operations Managing day-to-day office tasks, including administration, purchasing materials, and reconciling invoices Maintaining cash flow forecasts and coordinating the Managing Director's schedule Writing website and social media content to build brand awareness Tracking job costs and assisting in budgeting and forecasting Checking supplier invoices and processing payments The Ideal Candidate: We are looking for a dynamic and organised individual with the following skills and attributes: Strong IT skills, including Outlook, Excel, and Word Excellent people skills and telephone etiquette Keen eye for numbers and attention to detail Experience with online accountancy software, ideally Xero Social media experience for brand promotion Ability to work independently and set goals Commitment to personal development and role enhancement Sound like you? Then what are you waiting for? We'd love to start a conversation with you How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Office Manager, Office Management, Admin, Administration, Admin Manager, Administration Manager, Office Administrator, Bookkeeper, Customer Service Representative, Social Media Coordinator, Financial Analyst, Marketing Coordinator, Procurement, Purchaser, Purchasing.
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
May 16, 2024
Full time
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
JOB TITLE : Solution Architect LOCATION(S): Jersey, Guernsey, Isle of Man HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity: Lloyds Bank International is in an exciting era of growth with an ambition to be the fastest growing business in LBG. Our plans are to double our income by 2026, and to do this we are expanding our footprint via our digital banking channels. We currently have an outstanding opportunity for a dynamic Solution Architect to join our digital banking team as we undergo this growth. We're looking for an individual to help us to shape and define our solution landscape across our digital banking space, helping us to deliver even better customer propositions through future-focussed capabilities. What will you be doing with us? Playing a key role in the team that delivers features and initiatives across our International digital channels, including internet banking, iOS and Android banking apps and online application forms. Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our feature team. Support Product Owner in triaging business requests, providing insight into technical feasibility and viability of delivering business changes. Translate business requirements into viable solutions to then be worked on by business analysts, engineers and quality engineers. Engage with business needs and strategy to enable recommendation of technical solutions that minimises tech debt for long term, and allows construction of technology solutions that strategically align with and drive Crown Dependencies goals. Validate technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Owning the technical design risks or issues and driving resolution through architectural or agile practices. Participating in Agile ceremonies, elicit requirements, shape & validate designs or prototypes that deliver customer outcomes that align to our target architecture. Leveraging industry best practice, frameworks, standards & policies in creating opportunities & value for our customers. Setting guiding principles and solution success criteria for banking platform capability or feature development. Providing oversight & foster built in quality, decoupled & modernised architectures. Supporting Product Owners & Platform Leads on the technical aspect of activities linked with Platform financial estimation, spend or risk management processes in line with the platform roadmap. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports (if applicable) by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Experience of application, data, infrastructure and security domains and an ability to liaise close with architects in these domains to develop best practice solutions. Experience of producing clear analytical documentation for review by a variety of technical and non-technical stakeholders, e.g. process maps, sequence diagrams. Ability to organise and prepares complex documents by using multiple computer applications (such as Microsoft Office, Visio), while also gathering and summarising data for special reports. Experience of infrastructure and security related challenges (e.g. firewalls, gateways) and working with infrastructure/security teams to resolve. Excellent communication and interpersonal skills, capable of collaborating with cross functional teams across multiple jurisdictions. Desirable but not essential: Experience working with digital banking channels, across iOS, Android and web-based internet banking. Experience working in a large-scale financial services provider. Experience with on-premise versus cloud-based solutions. Experience with design and development of technical solutions, including websites, REST APIs, SDKs, using .NET (C#/Javascript) and/or Java; experience with hosting platforms, e.g. IIS, Apache, Nginx. Experience with database development and/or administration using SQL Server (preferred), MySQL or PostgreSQL. About working for us: We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which include: a generous pension contribution of up to 15%; an annual performance-related bonus; share schemes including free shares; benefits you can adapt to your lifestyle, such as discounted shopping; 28 days' holiday, with bank holidays on top; a range of wellbeing initiatives and generous parental leave policies. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
May 16, 2024
Full time
JOB TITLE : Solution Architect LOCATION(S): Jersey, Guernsey, Isle of Man HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity: Lloyds Bank International is in an exciting era of growth with an ambition to be the fastest growing business in LBG. Our plans are to double our income by 2026, and to do this we are expanding our footprint via our digital banking channels. We currently have an outstanding opportunity for a dynamic Solution Architect to join our digital banking team as we undergo this growth. We're looking for an individual to help us to shape and define our solution landscape across our digital banking space, helping us to deliver even better customer propositions through future-focussed capabilities. What will you be doing with us? Playing a key role in the team that delivers features and initiatives across our International digital channels, including internet banking, iOS and Android banking apps and online application forms. Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our feature team. Support Product Owner in triaging business requests, providing insight into technical feasibility and viability of delivering business changes. Translate business requirements into viable solutions to then be worked on by business analysts, engineers and quality engineers. Engage with business needs and strategy to enable recommendation of technical solutions that minimises tech debt for long term, and allows construction of technology solutions that strategically align with and drive Crown Dependencies goals. Validate technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Owning the technical design risks or issues and driving resolution through architectural or agile practices. Participating in Agile ceremonies, elicit requirements, shape & validate designs or prototypes that deliver customer outcomes that align to our target architecture. Leveraging industry best practice, frameworks, standards & policies in creating opportunities & value for our customers. Setting guiding principles and solution success criteria for banking platform capability or feature development. Providing oversight & foster built in quality, decoupled & modernised architectures. Supporting Product Owners & Platform Leads on the technical aspect of activities linked with Platform financial estimation, spend or risk management processes in line with the platform roadmap. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports (if applicable) by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Experience of application, data, infrastructure and security domains and an ability to liaise close with architects in these domains to develop best practice solutions. Experience of producing clear analytical documentation for review by a variety of technical and non-technical stakeholders, e.g. process maps, sequence diagrams. Ability to organise and prepares complex documents by using multiple computer applications (such as Microsoft Office, Visio), while also gathering and summarising data for special reports. Experience of infrastructure and security related challenges (e.g. firewalls, gateways) and working with infrastructure/security teams to resolve. Excellent communication and interpersonal skills, capable of collaborating with cross functional teams across multiple jurisdictions. Desirable but not essential: Experience working with digital banking channels, across iOS, Android and web-based internet banking. Experience working in a large-scale financial services provider. Experience with on-premise versus cloud-based solutions. Experience with design and development of technical solutions, including websites, REST APIs, SDKs, using .NET (C#/Javascript) and/or Java; experience with hosting platforms, e.g. IIS, Apache, Nginx. Experience with database development and/or administration using SQL Server (preferred), MySQL or PostgreSQL. About working for us: We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which include: a generous pension contribution of up to 15%; an annual performance-related bonus; share schemes including free shares; benefits you can adapt to your lifestyle, such as discounted shopping; 28 days' holiday, with bank holidays on top; a range of wellbeing initiatives and generous parental leave policies. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 16, 2024
Full time
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Your new company Hays Technology are recruiting a Data & Performance Analyst to join a small and growing public sector organisation based in the Bradford area. You will be reporting to the Head of Finance and will have a broad ranging role taking ownership for data across the organisation. Your new role In your new role, you will be responsible for developing and implementing the organisation's performance management approach, working with colleagues to ensure performance measures are fit for purpose, whilst interrogating and reporting on datasets using a variety of data discovery and analysis tools. You will be leading on the organisation's data quality processes and assurances.You will also be developing and maintaining dashboards and automated reports for both internal and external customers using SQL, Power BI and Excel, whilst developing a performance reporting framework to ensure relevant, accurate, and timely reports to various stakeholders at all levels. You will also be delivering bespoke research and analysis capabilities for internal customers using internal and external data, including qualitative/quantitative analysis. What you'll need to succeed Advanced knowledge of data visualisation tools (preferably Power BI) Experience in working in partnership with stakeholders to deliver data and analytical decision-making tools A broad data analysis background with passion to advise on this area and ability to develop further knowledge Experience in research, analysis, and report writing Understanding of Data and Analytics methods Experience of using SQL and Power BI Ability to be able to communicate effectively with both non-technical and technical stakeholders What you'll get in return This exciting position is paying between £35,000 and £40,000 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, 10% employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2024
Full time
Your new company Hays Technology are recruiting a Data & Performance Analyst to join a small and growing public sector organisation based in the Bradford area. You will be reporting to the Head of Finance and will have a broad ranging role taking ownership for data across the organisation. Your new role In your new role, you will be responsible for developing and implementing the organisation's performance management approach, working with colleagues to ensure performance measures are fit for purpose, whilst interrogating and reporting on datasets using a variety of data discovery and analysis tools. You will be leading on the organisation's data quality processes and assurances.You will also be developing and maintaining dashboards and automated reports for both internal and external customers using SQL, Power BI and Excel, whilst developing a performance reporting framework to ensure relevant, accurate, and timely reports to various stakeholders at all levels. You will also be delivering bespoke research and analysis capabilities for internal customers using internal and external data, including qualitative/quantitative analysis. What you'll need to succeed Advanced knowledge of data visualisation tools (preferably Power BI) Experience in working in partnership with stakeholders to deliver data and analytical decision-making tools A broad data analysis background with passion to advise on this area and ability to develop further knowledge Experience in research, analysis, and report writing Understanding of Data and Analytics methods Experience of using SQL and Power BI Ability to be able to communicate effectively with both non-technical and technical stakeholders What you'll get in return This exciting position is paying between £35,000 and £40,000 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, 10% employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
This is a full-time position for 37 hours per week Monday to Friday, flexible working patterns will be considered Do you have an inquisitive nature, enjoy asking questions and uncovering information? Want to play a key part in assuring quality in the communication systems used to help protect national security? As a Software Test Analyst at HMGCC, you'll work across the whole product development lifecycle within a multi-skilled team, applying test best practice and championing quality throughout. You'll identify, design and implement test solutions for a wide range of systems which are often one of a kind and designed to help protect national security. Using your strong communication skills, you'll work with operational users, customers, project managers and development engineers to identify risk and provide assurance to the user that they're receiving a product which does the job it's required to do. It's a big ask, which is why we'll support you throughout your career with us, not only with training, but as part of a supportive team. No need to sacrifice other areas of your life for a career you love, which is why we offer a range of flexible working so you can achieve that work life balance. More About You You will already have: • Proven experience of creating test plans and analysing risks and requirements. • Proficiency in designing and executing test cases and scripts. • The ability to identify, raise and communicate issues found while testing and create test summary reports. • Experience applying various test types and techniques, at different test levels, e.g. functional and non-functional, system testing and acceptance testing. You will also have one or more of the following: • Experience of Virtualisation technologies. • Familiarity with networking technologies. • Experience of scripting skills, such as Python, PowerShell or Bash. • To be confident in using Windows, Linux and mobile based operating systems, including use of the command line/terminal interfaces. • Experience using test automation technologies and frameworks. Your Personal Skills You will be the type of person who has: • A critical thinking and analytical mindset. • The desire to help to improve testing practices within your team and the wider testing profession. • The ability to work with others at all levels and be an advocate for good testing practices. • The drive to continuously improve your own knowledge and skills. Putting your skills to use Using your diverse range of skills within the Software Testing team, you will: • Help to apply testing best practice. • Work across all stages of the product lifecycle, representing test at all stages. • Implement test solutions across various platforms and against a varied catalogue of products and technologies. • Manage and maintain your testing using test management tools and (where appropriate) test automation frameworks. • Accurately report on test results and communicate well to all stakeholders, raising issues and bugs as needed. • Help to grow the testing skillset within the team, through mentoring and coaching junior members of staff. What we offer Now that we've explained a bit about what you will we be doing, here's what we can offer you: • 25 days annual leave, rising to 30 after 5 years' service. • 2 additional days leave (set dates through the year). • Paid overtime or time off in lieu. Your salary is for your contracted hours. If you work more, we believe you should be rewarded for that. • Training. This can be anything from a day internal course to a distant learning degree. If it's relevant to your career, we will aim to support you. • Pension. Our Pension scheme is Alpha. It's competitive. • Sports & Social Society. Whether its classis cars or baking, golf or crafting, we have a society for you. • On site nursery (subject to availability). • 3 days paid leave a year to support a registered charity of your choice. • Free parking. • Free onsite gym, open 24 hours a day. • Relocation Package • Affinity Groups - whether you are disabled, LGBTQ+ and/or from an Ethnic Minority. We provide an inclusive environment and support for everyone. About HMGCC We're HMGCC, Her Majesty's Government Communications Centre. You may not have heard of us before. It's OK, we're used to it! That's because our customers are other UK Government Departments. Using our collective expertise, we develop communication systems for our customers that are innovative, reliable and totally secure to protect national security at home and overseas. We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many aspire to. To find out more about us and if we're right for you, please visit our website . Equal Opportunities Inclusion & Diversity really matters to us. It's not just about numbers or visible differences. HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodiverse. We're not looking for any one type of person. We're looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other's differences, as well as our similarities. It makes us even better at what we do. We are proud to offer candidates the opportunity to apply through the Offer of Interview Scheme. The scheme ensures eligible candidates are selected for an interview as long as their application meets the minimum criteria for the role. To find out more and how you can apply under this scheme, please see the inclusion and diversity information on our website. Apply now Please click the 'apply' button. Our Recruitment Team will process your application once the role has closed and everyone will get a response. Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date. if you are relocating to the area then we can discuss the possibility of a relocation package
May 16, 2024
Full time
This is a full-time position for 37 hours per week Monday to Friday, flexible working patterns will be considered Do you have an inquisitive nature, enjoy asking questions and uncovering information? Want to play a key part in assuring quality in the communication systems used to help protect national security? As a Software Test Analyst at HMGCC, you'll work across the whole product development lifecycle within a multi-skilled team, applying test best practice and championing quality throughout. You'll identify, design and implement test solutions for a wide range of systems which are often one of a kind and designed to help protect national security. Using your strong communication skills, you'll work with operational users, customers, project managers and development engineers to identify risk and provide assurance to the user that they're receiving a product which does the job it's required to do. It's a big ask, which is why we'll support you throughout your career with us, not only with training, but as part of a supportive team. No need to sacrifice other areas of your life for a career you love, which is why we offer a range of flexible working so you can achieve that work life balance. More About You You will already have: • Proven experience of creating test plans and analysing risks and requirements. • Proficiency in designing and executing test cases and scripts. • The ability to identify, raise and communicate issues found while testing and create test summary reports. • Experience applying various test types and techniques, at different test levels, e.g. functional and non-functional, system testing and acceptance testing. You will also have one or more of the following: • Experience of Virtualisation technologies. • Familiarity with networking technologies. • Experience of scripting skills, such as Python, PowerShell or Bash. • To be confident in using Windows, Linux and mobile based operating systems, including use of the command line/terminal interfaces. • Experience using test automation technologies and frameworks. Your Personal Skills You will be the type of person who has: • A critical thinking and analytical mindset. • The desire to help to improve testing practices within your team and the wider testing profession. • The ability to work with others at all levels and be an advocate for good testing practices. • The drive to continuously improve your own knowledge and skills. Putting your skills to use Using your diverse range of skills within the Software Testing team, you will: • Help to apply testing best practice. • Work across all stages of the product lifecycle, representing test at all stages. • Implement test solutions across various platforms and against a varied catalogue of products and technologies. • Manage and maintain your testing using test management tools and (where appropriate) test automation frameworks. • Accurately report on test results and communicate well to all stakeholders, raising issues and bugs as needed. • Help to grow the testing skillset within the team, through mentoring and coaching junior members of staff. What we offer Now that we've explained a bit about what you will we be doing, here's what we can offer you: • 25 days annual leave, rising to 30 after 5 years' service. • 2 additional days leave (set dates through the year). • Paid overtime or time off in lieu. Your salary is for your contracted hours. If you work more, we believe you should be rewarded for that. • Training. This can be anything from a day internal course to a distant learning degree. If it's relevant to your career, we will aim to support you. • Pension. Our Pension scheme is Alpha. It's competitive. • Sports & Social Society. Whether its classis cars or baking, golf or crafting, we have a society for you. • On site nursery (subject to availability). • 3 days paid leave a year to support a registered charity of your choice. • Free parking. • Free onsite gym, open 24 hours a day. • Relocation Package • Affinity Groups - whether you are disabled, LGBTQ+ and/or from an Ethnic Minority. We provide an inclusive environment and support for everyone. About HMGCC We're HMGCC, Her Majesty's Government Communications Centre. You may not have heard of us before. It's OK, we're used to it! That's because our customers are other UK Government Departments. Using our collective expertise, we develop communication systems for our customers that are innovative, reliable and totally secure to protect national security at home and overseas. We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many aspire to. To find out more about us and if we're right for you, please visit our website . Equal Opportunities Inclusion & Diversity really matters to us. It's not just about numbers or visible differences. HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodiverse. We're not looking for any one type of person. We're looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other's differences, as well as our similarities. It makes us even better at what we do. We are proud to offer candidates the opportunity to apply through the Offer of Interview Scheme. The scheme ensures eligible candidates are selected for an interview as long as their application meets the minimum criteria for the role. To find out more and how you can apply under this scheme, please see the inclusion and diversity information on our website. Apply now Please click the 'apply' button. Our Recruitment Team will process your application once the role has closed and everyone will get a response. Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date. if you are relocating to the area then we can discuss the possibility of a relocation package
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver outstanding service by understanding users' IT and business needs To provide centralised advice and support to customers in line with contractual arrangements. Flexible working approach due to working hours. Be able to deal with upset users from all levels of the business. Provide a single point of contact for contract users. Develop and maintain rapport with end users Able to differentiate between numerous customer applications. Skills/experience are required in detail. Good communication skills Able to use active listening skills to know what users are asking. Proven customer service skills Positive, enthusiastic, and supportive Ability to work under pressure. Effective keyboard skills Ability to take ownership of incidents and resolutions. Be able to talk and type. Good troubleshooting/problem-solving skills. Basic IT knowledge-Microsoft products, Word, Excel, and Outlook. Next Stage Conversation with a recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 16, 2024
Contractor
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver outstanding service by understanding users' IT and business needs To provide centralised advice and support to customers in line with contractual arrangements. Flexible working approach due to working hours. Be able to deal with upset users from all levels of the business. Provide a single point of contact for contract users. Develop and maintain rapport with end users Able to differentiate between numerous customer applications. Skills/experience are required in detail. Good communication skills Able to use active listening skills to know what users are asking. Proven customer service skills Positive, enthusiastic, and supportive Ability to work under pressure. Effective keyboard skills Ability to take ownership of incidents and resolutions. Be able to talk and type. Good troubleshooting/problem-solving skills. Basic IT knowledge-Microsoft products, Word, Excel, and Outlook. Next Stage Conversation with a recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege, and Green Flag. Our mission is to make insurance easier and better value for customers. We have an exciting opportunity to join our Actuarial team as a Principal Analyst, on full-time and permanent basis! Our Actuarial teams deal with risk on a billion pound scale. Bringing together the widest range of skills, tools, and information, they calculate the risk involved in any given policy - and ultimately a potential claim. Market leading techniques. Maximised profitability. Business-wide connection. That's how we support some of the UK's most recognisable brands to grow and develop. What you'll be doing: You will be part of our SME Squad and provide actuarial technical expertise, producing analysis and recommendations to managers and internal partners, to support Reserving, Capital Modelling, Forecasting, Monitoring and associated business decision-making. You will also: Plan, manage and deliver tasks and projects, providing insights and recommendations; lead specialised investigations, produce reports and contribute to the delivery of presentations to internal partners. Research and build models for specific tasks for reserving or for other uses, ensuring that these use appropriate techniques and data and are effective, efficient, high quality, documented and verifiable. Carry out reviews of the analysis prepared by Analysts in the SME Squad; propose reasoned and viable outcomes/results to Category managers. Identify areas where improvements may be made; demonstrate awareness of the teams' requirements to improve modelling and data processes. Maintain awareness of, and comply on an ongoing basis, with the requirements of relevant professional/legal/regulatory/risk management frameworks, e.g. Technical Actuarial Standards, IPL, SOX, PRAIS, SII & UK GAAP requirements. What we're looking for: Nearly or newly qualified actuary Reserving and capital modelling experience Programming (SQL, R) reserving and capital software experience is desirable Excellent problem solver who is at ease with independent working Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. Our team currently meets twice per week in our brand new London Bridge office. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
May 16, 2024
Full time
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege, and Green Flag. Our mission is to make insurance easier and better value for customers. We have an exciting opportunity to join our Actuarial team as a Principal Analyst, on full-time and permanent basis! Our Actuarial teams deal with risk on a billion pound scale. Bringing together the widest range of skills, tools, and information, they calculate the risk involved in any given policy - and ultimately a potential claim. Market leading techniques. Maximised profitability. Business-wide connection. That's how we support some of the UK's most recognisable brands to grow and develop. What you'll be doing: You will be part of our SME Squad and provide actuarial technical expertise, producing analysis and recommendations to managers and internal partners, to support Reserving, Capital Modelling, Forecasting, Monitoring and associated business decision-making. You will also: Plan, manage and deliver tasks and projects, providing insights and recommendations; lead specialised investigations, produce reports and contribute to the delivery of presentations to internal partners. Research and build models for specific tasks for reserving or for other uses, ensuring that these use appropriate techniques and data and are effective, efficient, high quality, documented and verifiable. Carry out reviews of the analysis prepared by Analysts in the SME Squad; propose reasoned and viable outcomes/results to Category managers. Identify areas where improvements may be made; demonstrate awareness of the teams' requirements to improve modelling and data processes. Maintain awareness of, and comply on an ongoing basis, with the requirements of relevant professional/legal/regulatory/risk management frameworks, e.g. Technical Actuarial Standards, IPL, SOX, PRAIS, SII & UK GAAP requirements. What we're looking for: Nearly or newly qualified actuary Reserving and capital modelling experience Programming (SQL, R) reserving and capital software experience is desirable Excellent problem solver who is at ease with independent working Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. Our team currently meets twice per week in our brand new London Bridge office. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
May 16, 2024
Full time
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
Lead Credit Risk Analytics & Infrastructure Analyst Team Risk and Credit Location Holborn Office County Central London Ref # 21424 Closing Date 03-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Creating and maintaining a monthly credit risk DataMart and ensuring high level of data quality • Supporting onboarding of new portfolios to the DataMart by ensuring necessary data elements are defined and are available pre-release • Generating data/reports for regulatory submissions incl. FINREP and COREP • Analytical support to the strategic projects in wider Credit Risk team and implementation of such projects in the data landscape including definition of default and forbearance • Support wider team activities including model implementation, data governance, risk and controls assessment • Interrogate data and summarise the outputs as needed for various ad-hoc queries. • Enhancing existing reporting framework to ensure appropriate governance and timely delivery of reports And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Experience with SAS/SQL/Python or similar programming languages • Knowledge of key Credit Risk Data and Reporting best practices • Sound understanding of obtaining relevant data from underlying systems to deliver full, accurate and relevant reporting • Experience of identification and reporting of data gaps and issues, to ensure correct interpretation of the data delivered • Knowledge of setting up detailed data quality reports to validate the data before releasing the data to be processed. • Prior experience in IRB framework would be desirable Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
May 16, 2024
Full time
Lead Credit Risk Analytics & Infrastructure Analyst Team Risk and Credit Location Holborn Office County Central London Ref # 21424 Closing Date 03-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Creating and maintaining a monthly credit risk DataMart and ensuring high level of data quality • Supporting onboarding of new portfolios to the DataMart by ensuring necessary data elements are defined and are available pre-release • Generating data/reports for regulatory submissions incl. FINREP and COREP • Analytical support to the strategic projects in wider Credit Risk team and implementation of such projects in the data landscape including definition of default and forbearance • Support wider team activities including model implementation, data governance, risk and controls assessment • Interrogate data and summarise the outputs as needed for various ad-hoc queries. • Enhancing existing reporting framework to ensure appropriate governance and timely delivery of reports And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Experience with SAS/SQL/Python or similar programming languages • Knowledge of key Credit Risk Data and Reporting best practices • Sound understanding of obtaining relevant data from underlying systems to deliver full, accurate and relevant reporting • Experience of identification and reporting of data gaps and issues, to ensure correct interpretation of the data delivered • Knowledge of setting up detailed data quality reports to validate the data before releasing the data to be processed. • Prior experience in IRB framework would be desirable Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
May 16, 2024
Full time
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
IT Service Lead - On-Site in Preston. You will be looking after the MHA estate and as lead, will be required to travel to other MHA sites on occasion. 4 days in an office but could be 5 depending on operational requirements. Sites are in Preston, Manchester, Lancaster, Kendal, Liverpool, Nottingham. Expenses claimable between sites. MUST BE A CAR OWNER / DRIVER. Salary is negotiable depending on experience. Purpose of the Role The co-ordination and assurance of all IT Services, ensuring high quality, consistent, professional, and service level driven support is delivered to the MHA staff and partners (customers). The role of the Service lead is to provide outstanding service to our customers. Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver an exceptional experience. Work with the Head of Service to create a customer engagement plan for your region. The primary focus is to continuously improve services through efficiency, saving time and removing frustration. Using your own knowledge and detailed analyses of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through improved understanding of the tools available. Through the delivery of workshops, knowledge materials and focused communications. You will be expected to tailor these to the specific needs of your region, offices, and customers. In your role you will monitor the support queues for your region and ensure that expectations are being met or managed. You will not personally fix each ticket, but you will be responsible for progress and escalation where necessary. You will understand the business priorities and ensure that timely resolutions are found. You will provide direct support for applications and some workplace systems. Working with the Customer Support Analysts you will ensure that these tickets are kept updated, prioritised and resolutions documented. This role primarily focuses on our Northern. As a high-presence role, time with customers is key and weekly travel will be required. As part of the IT service team, you will at times be providing services nationally both remotely and in person across our UK offices and to remote-based people around the world.
May 15, 2024
Full time
IT Service Lead - On-Site in Preston. You will be looking after the MHA estate and as lead, will be required to travel to other MHA sites on occasion. 4 days in an office but could be 5 depending on operational requirements. Sites are in Preston, Manchester, Lancaster, Kendal, Liverpool, Nottingham. Expenses claimable between sites. MUST BE A CAR OWNER / DRIVER. Salary is negotiable depending on experience. Purpose of the Role The co-ordination and assurance of all IT Services, ensuring high quality, consistent, professional, and service level driven support is delivered to the MHA staff and partners (customers). The role of the Service lead is to provide outstanding service to our customers. Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver an exceptional experience. Work with the Head of Service to create a customer engagement plan for your region. The primary focus is to continuously improve services through efficiency, saving time and removing frustration. Using your own knowledge and detailed analyses of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through improved understanding of the tools available. Through the delivery of workshops, knowledge materials and focused communications. You will be expected to tailor these to the specific needs of your region, offices, and customers. In your role you will monitor the support queues for your region and ensure that expectations are being met or managed. You will not personally fix each ticket, but you will be responsible for progress and escalation where necessary. You will understand the business priorities and ensure that timely resolutions are found. You will provide direct support for applications and some workplace systems. Working with the Customer Support Analysts you will ensure that these tickets are kept updated, prioritised and resolutions documented. This role primarily focuses on our Northern. As a high-presence role, time with customers is key and weekly travel will be required. As part of the IT service team, you will at times be providing services nationally both remotely and in person across our UK offices and to remote-based people around the world.
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 15, 2024
Full time
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
May 15, 2024
Full time
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
May 15, 2024
Full time
Company Description CulinaLogistics provides integrated supply chain services and expertisefor food & drink products that require strict refrigeratedtemperatures. At Culina we have a winningculture, we believe that our culture is one of the reasons ourcompany continues to thrive A place where you're valued,challenged, and inspired! JobDescription Reporting to the Business SystemsManager, as the Business Analyst Team Leader you will lead ateam providing business analysts expertise to a third partylogistics company across its application landscape comprising ofTransport, Warehouse, Order processing, invoicing and otherperipheral systems. The selected candidate will be expected todeliver both leadership and complete business analysistasks. Working hours: 09.00-17.00 (Hybridworking) Regionaltravel is required for thisrole Key Duties of aBusiness Analyst TeamLeader: Planning andresource allocation of the BA team according to priorities set bythe business. Providing status updates from theBA team, ensuring that the team delivers in line with itscommitments. Working with the Business SystemsManager to define best practice for the Culina Business Analystteam and champion adherence. Coaching,reviewing and encouraging growth of team utilising and followingprocesses provider from the wider MüllerGroup. Recruiting for an expanding BA team andmanaging the on-boarding process Proactivelyidentify business process improvement opportunities and leadbusiness process change. Understand internaland external client requirements; propose and deliverfit-for-purpose technical solutions. Leadinvestigations, stakeholder analysis, requirements analysis,feasibility studies and impactassessments. Review proposed benefits andhighlight any risks/issues in new/redesignedprocesses/solutions Apply the use of standards,methods and tools for requirements capture, process modelling,fit-gap analysis, risk/impactevaluation. Ensure solutions implemented acrossorganisation are aligned to Culina Group standards and Auditrequirements. Manage 3rd party suppliers andinternal technical resource against agreed scope of works,timescales and costs. Gain awareness ofbusiness needs, manage customer expectations, build and maintainrelationships. Evaluate requirements andprovide best practice solutions, leveraging standard productofferings and to evaluate deployment of technical solutions againstsuccess criteria. Pro-active support tominimize downtime to live applications. I.e. by identifying andresolving underlying issues and liaising with external vendors asrequired. Liaise with IT Helpdesk,Infrastructure and Development Teams to ensure the system can beimplemented in the live environment with the necessary backup &disaster recovery procedures inplace. Qualifications Tobe considered for this position it is essential to have WarehouseManagement System experience(WMS) Experiencemanaging a team is desirable notessential IT Qualifications: BSc orequivalent business experience. Experience offour or more full project life cycle implementations and be able todemonstrate that you played a key role in theseimplementations. Strong understanding of thelogistics industry and experience with telematicssoftware. Proficient in both software &hardware mobile solutions. Proficient inSoftware Development Lifecyclemethodologies Familiar with at least one helpdesk and customer support tool. Proficient inSoftware Testing and Quality Assurancemethodologies. Proficient in ITIL processes andpractices. Proficient in Business ProcessAnalysis (as-is and to-be). Additional advantageous skills,experience, and familiarity: Two years'experience in a senior project support role or leading a projectteam. Minimum of 4 years' experience ofdeveloping business systems, ideally in logisticsbusinesses AdditionalInformation As part of our drive to make CulinaGroup a great place to work. We are proud to be an inclusive anddiverse organisation where we are committed to employee developmentand recognising success for hard workingperformers. Our dedicated learning anddevelopment programmes are open to every employee to give you theopportunity to shape your own future within logistics and continueto work in an environment where team culturethrives. Our People are the driving force behindour success, which is why we offer a wide range of benefits whichinclude: AnnualLeave - Competitive holiday entitlement of 25days plus the bankholidays CompanyBonus - We do our best work to succeedtogether. When we achieve our goals you'll be rewarded through ourbonus scheme Private MedicalCover - This gives you peace of mind, you havechoice, flexibility and speed of access to the most clinicallyappropriate care via Bupa Pensionscheme - we want colleagues to enjoy acomfortable retirement so we offera great contribution of 5%employee and 8% employer CarAllowance LifeAssurance - 4 x your annualsalary Wellness- Via our Employee AssistanceProgramme we offer immediateaccess to a confidential telephone counselling and legalinformation service that operates 24 hours a days, 365 days ayear Eye Care Vouchers- We can provide you with substantial savingswith free eye tests and discounts on prescriptionglasses Reward & Recognition- We recognise that employees have gone theextra mile via Employee of the month and year, special recognitionand long service awards. Everydaydiscounts - via our benefit platform you willhave access to over 50 retailer discounts for everydaysavings! If you meet the requirementsfor the above role and are looking for your next career opportunityplease apply now and become a part of our
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 15, 2024
Full time
Business Unit: Technology Operations & Cyber Security (TOCS) Salary range: £40,000 - £60,000 per annum DOE Location: Hybrid - remote working with occasional travel to office or hub Contract type : Permanent with flexibility regarding working hours. Live up to your potential. Live a Life More Virgin Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline. Demonstrable experience in conducting privilege access reviews. Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of: Identity Access Management systems (IAM). Identity Governance and Administration (IGA) system administration such as RSA G&L. Privilege Access Management (PAM) systems and methodologies including the following, CyberArk, Microsoft Entra. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing, and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Active Directory, RACF, Microsoft Entra ID and certifications. Knowledge of scripting such as PowerShell and SQL. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.