Aftercare Administrator - Central London - Hybrid Working Our client is a highly distinguished and rapidly growing, exciting, registered housing provider. They are looking for a talented and organised Aftercare Administrator to join their Aftercare team. By working in partnership with several leading house builders, this company will ensure more affordable homes are available and make homeownership more accessible. Want to work for a forward-thinking and highly impressive business and make a social impact? Get in touch today! Salary : Up to £30,000 + discretionary annual bonus Contract : Full Time Permanent Location : Central London - based in office 3 days a week and work from 2 days a week Working Hours : Mon - Fri. 9am - 5.30pm + Great benefits! Key Responsibilities: Coordinate and process end of defects inspections, upload defect lists to relevant IT and CRM systems and forwarding to developers in a timely manner Manage and input into the IT system Answer the phone, manage email inboxes, field calls and emails to the correct internal team members or signpost customers to external agencies Support the defect team with defects enquiries Assist the Aftercare Team Leader with the accurate recording, tracking, monitoring, reporting and analysis of defects including those that have been made into complaints Liaise with colleagues and stakeholders to ensure general enquiries are responded to in a timely manner. Assist with duties relating to customer engagement, customer satisfaction and service including arranging meetings, customer liaison, document, and digital management, attending meetings, taking minutes, and assisting with reporting Build relationships with customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Maintain confidentiality and observe data protection guidelines in line with GDPR Experience Requirements: Must have experience in the property industry, specifically working for a property developer Experience in a customer-facing/customer-service position Strong administration experience Proficient in MS Office suite Ability to use initiative to solve problems independently in a professional setting Excellent communicator and have experience in communicating and negotiating with internal and external partners verbally and in writing Experience in customer service processes including engagement and satisfaction Organised and able to self-manage; motivated by own workload, priorities and deadlines Have a natural customer focus, a can-do attitude and is a champion for the customer If you have the relevant skills and experience, apply via the advert or get in touch with Emma Smith at GKR International Property Recruitment.
May 01, 2024
Full time
Aftercare Administrator - Central London - Hybrid Working Our client is a highly distinguished and rapidly growing, exciting, registered housing provider. They are looking for a talented and organised Aftercare Administrator to join their Aftercare team. By working in partnership with several leading house builders, this company will ensure more affordable homes are available and make homeownership more accessible. Want to work for a forward-thinking and highly impressive business and make a social impact? Get in touch today! Salary : Up to £30,000 + discretionary annual bonus Contract : Full Time Permanent Location : Central London - based in office 3 days a week and work from 2 days a week Working Hours : Mon - Fri. 9am - 5.30pm + Great benefits! Key Responsibilities: Coordinate and process end of defects inspections, upload defect lists to relevant IT and CRM systems and forwarding to developers in a timely manner Manage and input into the IT system Answer the phone, manage email inboxes, field calls and emails to the correct internal team members or signpost customers to external agencies Support the defect team with defects enquiries Assist the Aftercare Team Leader with the accurate recording, tracking, monitoring, reporting and analysis of defects including those that have been made into complaints Liaise with colleagues and stakeholders to ensure general enquiries are responded to in a timely manner. Assist with duties relating to customer engagement, customer satisfaction and service including arranging meetings, customer liaison, document, and digital management, attending meetings, taking minutes, and assisting with reporting Build relationships with customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Maintain confidentiality and observe data protection guidelines in line with GDPR Experience Requirements: Must have experience in the property industry, specifically working for a property developer Experience in a customer-facing/customer-service position Strong administration experience Proficient in MS Office suite Ability to use initiative to solve problems independently in a professional setting Excellent communicator and have experience in communicating and negotiating with internal and external partners verbally and in writing Experience in customer service processes including engagement and satisfaction Organised and able to self-manage; motivated by own workload, priorities and deadlines Have a natural customer focus, a can-do attitude and is a champion for the customer If you have the relevant skills and experience, apply via the advert or get in touch with Emma Smith at GKR International Property Recruitment.
Trainee Administrator Cheltenham £22,400 Do you enjoy working with Data? Are you looking for a new challenge, and a progressive career? Responsibilities My client, a rapidly growing organisation, is searching for a Trainee Data Entry to join their busy Insurance department. Based in Cheltenham, their offices have great public transport links and offer a friendly, hardworking environment. Big social events, and heaps of progression - this is a fantastic opportunity for an individual who is passionate about data administration to start their career. Job Responsibilities Process insurance policy documents Organise documents for data processing Perform all tasks with a high degree of accuracy and efficiency Entering data accurately onto computer systems efficiently within agreed timescales Organising multinational insurance documents for data processing Working closely with your team, to ensure that the work is completed to the agreed time scale. Develop strong client relationships to contribute to the growth of the business. Benefits Opportunity to study towards professionally recognised qualifications Monday to Friday (2 days in office, 3 days at home) Flexitime Full training provided Newly refurbished, modern offices Key Requirements Minimum 5 GCSEs A-C including Maths and English Minimum knowledge of formulas on Microsoft Excel Good team player Good verbal and written communication skills Must have a high attention to detail For immediate consideration, please email your CV to Ellie Tunnicliffe at i2i recruitment today . We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
May 01, 2024
Full time
Trainee Administrator Cheltenham £22,400 Do you enjoy working with Data? Are you looking for a new challenge, and a progressive career? Responsibilities My client, a rapidly growing organisation, is searching for a Trainee Data Entry to join their busy Insurance department. Based in Cheltenham, their offices have great public transport links and offer a friendly, hardworking environment. Big social events, and heaps of progression - this is a fantastic opportunity for an individual who is passionate about data administration to start their career. Job Responsibilities Process insurance policy documents Organise documents for data processing Perform all tasks with a high degree of accuracy and efficiency Entering data accurately onto computer systems efficiently within agreed timescales Organising multinational insurance documents for data processing Working closely with your team, to ensure that the work is completed to the agreed time scale. Develop strong client relationships to contribute to the growth of the business. Benefits Opportunity to study towards professionally recognised qualifications Monday to Friday (2 days in office, 3 days at home) Flexitime Full training provided Newly refurbished, modern offices Key Requirements Minimum 5 GCSEs A-C including Maths and English Minimum knowledge of formulas on Microsoft Excel Good team player Good verbal and written communication skills Must have a high attention to detail For immediate consideration, please email your CV to Ellie Tunnicliffe at i2i recruitment today . We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
Results Executive/Administrator Location: Canada Water - 1 day working from home after probation Working hours - 9am -5.30pm Are you a detail-oriented professional who thrives in a fast-paced environment? Our client, a leading healthcare organisation, is seeking a Results Executive/Administrator to join their dynamic team. You will play a crucial role in supporting the delivery of accurate and timely results for healthcare related procedures. Key Responsibilities: Checking post received from regional clinics and on-site assessments. Log attended and missed appointments, personal information Produce, issue, and reissue reports, results, and certificates Upload results to external databases and client results portals, a Record and maintain customer data accurately Investigate and resolve customer queries and complaints efficiently. Collaborate with internal departments Correspond with customers Providing timely updates on delayed or pending results Any other duties as and when required Requirements : Excellent attention to detail and organisational skills. Strong communication skills, both written and verbal. Ability to work under pressure and prioritise tasks effectively. Proficient computer skills, including experience with databases and software packages Previous administration experience In return for your hard work and dedication, our client offers a range of attractive perks, including hybrid working, private health, and even your birthday off. The office is conveniently located just a 5-minute walk from Canada Water train station, making your commute a breeze If you are proactive, detail-oriented, and passionate about delivering accurate results to ensure customer satisfaction, we want to hear from you! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Results Executive/Administrator Location: Canada Water - 1 day working from home after probation Working hours - 9am -5.30pm Are you a detail-oriented professional who thrives in a fast-paced environment? Our client, a leading healthcare organisation, is seeking a Results Executive/Administrator to join their dynamic team. You will play a crucial role in supporting the delivery of accurate and timely results for healthcare related procedures. Key Responsibilities: Checking post received from regional clinics and on-site assessments. Log attended and missed appointments, personal information Produce, issue, and reissue reports, results, and certificates Upload results to external databases and client results portals, a Record and maintain customer data accurately Investigate and resolve customer queries and complaints efficiently. Collaborate with internal departments Correspond with customers Providing timely updates on delayed or pending results Any other duties as and when required Requirements : Excellent attention to detail and organisational skills. Strong communication skills, both written and verbal. Ability to work under pressure and prioritise tasks effectively. Proficient computer skills, including experience with databases and software packages Previous administration experience In return for your hard work and dedication, our client offers a range of attractive perks, including hybrid working, private health, and even your birthday off. The office is conveniently located just a 5-minute walk from Canada Water train station, making your commute a breeze If you are proactive, detail-oriented, and passionate about delivering accurate results to ensure customer satisfaction, we want to hear from you! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Page Personnel Secretarial & Business Support
Beaconsfield, Buckinghamshire
This is a fee earning administrative role supporting and working with partners and lawyers in the Court of Protection team, each of whom has a caseload including both routine and more complex legal work in this area. This is an exciting opportunity to excel as an administrator in this sector and really grow with a thriving firm. Client Details My client is recognised as a leading law firm in the Thames Valley, West London and the Home Counties. High net worth private clients is a significant part of their client base. They offer services including: Wills, Probate Tax, Trusts, Estate Planning and property advice. They have some impressive growth plans ahead and this is an exciting time to join the team over in Beaconsfield. Description Key Responsibilities: Administrative tasks to include: File opening in accordance with procedures to include data input, completion of internal forms and procedures, preparation of anti-money laundering documentation, setting up the paper file and file labels, preparing the initial letters for fee earner review File closing in accordance with procedures to include data input, checking ledger balances, filleting files, returning client documents, completion of internal forms Preparation of bills in accordance with procedures, to include collating disbursement receipts, liaising with accounts and preparing all documentation to be sent to the client in accordance with defined procedures Filing time sheets, incoming correspondence, outgoing copies, invoices, reports and paper files in/out of the filing system. Assisting with file checking and organising in preparation for semi-annual quality audits. Checking deeds in and out of the deeds storage facility. Collecting deeds from the floor and returning them to storage. Printing, scanning, copying documents. Generally liaising with the document management centre on document production/collation tasks. Ad hoc data input as and when required (CRM and PMS) Maintaining Court of Protection calendar Legal tasks as required including: Drafting documents including deputy applications, Trustee Act applications, deputy reports, lasting powers of attorney, witness statements Recording chargeable and investment time Preparing correspondence and documents on Court of Protection Wills Trusts Probate and Lasting Power of Attorney matters Liaising with clients and others by email, telephone and in person Assisting the Court of Protection fee earners Checking lengthy documentation and proofreading as required Completing legal forms Paying bills on behalf of clients Submitting costs applications Profile The successful candidate will have: Previous experience working in this area of law in an administrative capacity in professional services is advantageous Advanced working knowledge of Microsoft applications including Word, Excel and PowerPoint Experience of using a legal Practice Management System is a distinct advantage Strong communication skills Highly literate and numerate with the ability to read and assimilate complex written information Strong legal research skills Focused on accuracy and attention to detail with the ability to proof-read Well organised and able to work to deadlines and guidelines Excellent written and verbal communication skills A high level of IT proficiency Good time management skills High level of accuracy and attention to detail Ability to work effectively independently or as part of a team Strong interpersonal skills Willingness to proactively take ownership of own learning and development Commercial awareness Job Offer What is on offer for you: 26 days Annual leave + 1 day off for your birthday Exciting progression prospects Workplace pension contribution Private healthcare / eyecare Free parking on-site Hybrid working model Annual salary review
May 01, 2024
Full time
This is a fee earning administrative role supporting and working with partners and lawyers in the Court of Protection team, each of whom has a caseload including both routine and more complex legal work in this area. This is an exciting opportunity to excel as an administrator in this sector and really grow with a thriving firm. Client Details My client is recognised as a leading law firm in the Thames Valley, West London and the Home Counties. High net worth private clients is a significant part of their client base. They offer services including: Wills, Probate Tax, Trusts, Estate Planning and property advice. They have some impressive growth plans ahead and this is an exciting time to join the team over in Beaconsfield. Description Key Responsibilities: Administrative tasks to include: File opening in accordance with procedures to include data input, completion of internal forms and procedures, preparation of anti-money laundering documentation, setting up the paper file and file labels, preparing the initial letters for fee earner review File closing in accordance with procedures to include data input, checking ledger balances, filleting files, returning client documents, completion of internal forms Preparation of bills in accordance with procedures, to include collating disbursement receipts, liaising with accounts and preparing all documentation to be sent to the client in accordance with defined procedures Filing time sheets, incoming correspondence, outgoing copies, invoices, reports and paper files in/out of the filing system. Assisting with file checking and organising in preparation for semi-annual quality audits. Checking deeds in and out of the deeds storage facility. Collecting deeds from the floor and returning them to storage. Printing, scanning, copying documents. Generally liaising with the document management centre on document production/collation tasks. Ad hoc data input as and when required (CRM and PMS) Maintaining Court of Protection calendar Legal tasks as required including: Drafting documents including deputy applications, Trustee Act applications, deputy reports, lasting powers of attorney, witness statements Recording chargeable and investment time Preparing correspondence and documents on Court of Protection Wills Trusts Probate and Lasting Power of Attorney matters Liaising with clients and others by email, telephone and in person Assisting the Court of Protection fee earners Checking lengthy documentation and proofreading as required Completing legal forms Paying bills on behalf of clients Submitting costs applications Profile The successful candidate will have: Previous experience working in this area of law in an administrative capacity in professional services is advantageous Advanced working knowledge of Microsoft applications including Word, Excel and PowerPoint Experience of using a legal Practice Management System is a distinct advantage Strong communication skills Highly literate and numerate with the ability to read and assimilate complex written information Strong legal research skills Focused on accuracy and attention to detail with the ability to proof-read Well organised and able to work to deadlines and guidelines Excellent written and verbal communication skills A high level of IT proficiency Good time management skills High level of accuracy and attention to detail Ability to work effectively independently or as part of a team Strong interpersonal skills Willingness to proactively take ownership of own learning and development Commercial awareness Job Offer What is on offer for you: 26 days Annual leave + 1 day off for your birthday Exciting progression prospects Workplace pension contribution Private healthcare / eyecare Free parking on-site Hybrid working model Annual salary review
Are you looking for an exciting new career opportunity where we invest in you and your professional development? Do you actually want to enjoy what you do and have the option of working from home and from the office? We are looking for an Administrator to join our small, friendly team in Hythe, Southampton. This is an exciting career opportunity for somebody with real enthusiasm and tenacity to learn and progress with a successful company. The job will include Liaising with residents and contractors to arrange and book in repairs. Assisting and reporting to the Property Manager in their day to day duties. Logging these repairs on our maintenance system. Taking telephone calls and responding to residents questions. Taking payments over the phone. Creating reports from various systems. We are a bespoke Property Management Company that manages residential apartment blocks with offices in Hythe, Southampton and London. We are very hands on and are committed to providing the very best in pro-active residential property management, focusing on high quality customer service and professionalism. Our employees are at the forefront of our business and we value them highly. We will focus on your professional development so full training will be given to the successful candidate. We offer private health care to all of our employees after two years of service as well as the option of joining a pension scheme. We also love to celebrate our successes so we attend award evenings, experience days and the highly anticipated Christmas party. The successful candidate would ideally be A-level educated and have a good standard of English, Maths and IT skills. It is important that you are organised and able to work well under pressure when dealing with a fairly constant level of telephone calls and emails. Your Property Manager who you will be reporting to is part of our London team, so you will be liaising with them on a daily basis, either over the phone or using Microsoft Teams. You need to be passionate, numerate, IT literate and have the ability to multi-task. Previous experience in the property industry is preferable, but is not a necessity. Full training will be provided. Core hours are Monday to Friday, 9:00am to 5:30pm.
May 01, 2024
Full time
Are you looking for an exciting new career opportunity where we invest in you and your professional development? Do you actually want to enjoy what you do and have the option of working from home and from the office? We are looking for an Administrator to join our small, friendly team in Hythe, Southampton. This is an exciting career opportunity for somebody with real enthusiasm and tenacity to learn and progress with a successful company. The job will include Liaising with residents and contractors to arrange and book in repairs. Assisting and reporting to the Property Manager in their day to day duties. Logging these repairs on our maintenance system. Taking telephone calls and responding to residents questions. Taking payments over the phone. Creating reports from various systems. We are a bespoke Property Management Company that manages residential apartment blocks with offices in Hythe, Southampton and London. We are very hands on and are committed to providing the very best in pro-active residential property management, focusing on high quality customer service and professionalism. Our employees are at the forefront of our business and we value them highly. We will focus on your professional development so full training will be given to the successful candidate. We offer private health care to all of our employees after two years of service as well as the option of joining a pension scheme. We also love to celebrate our successes so we attend award evenings, experience days and the highly anticipated Christmas party. The successful candidate would ideally be A-level educated and have a good standard of English, Maths and IT skills. It is important that you are organised and able to work well under pressure when dealing with a fairly constant level of telephone calls and emails. Your Property Manager who you will be reporting to is part of our London team, so you will be liaising with them on a daily basis, either over the phone or using Microsoft Teams. You need to be passionate, numerate, IT literate and have the ability to multi-task. Previous experience in the property industry is preferable, but is not a necessity. Full training will be provided. Core hours are Monday to Friday, 9:00am to 5:30pm.
Salary: up to £32,500 p.a. Hours: full time (35h week), hybrid (3 days WFH) Benefits: 25 days holiday (plus BH and option to purchase additional days), carer's leave, pension contribution, private healthcare, death in service, cycle to work scheme and more A career PA opportunity within a top, corporate, international lawyers in their friendly and supportive Property Litigation team. Part of the week you would be working in their superb, centrally located modern offices, the rest from home (all equipment provided). Supporting at Director level you will provide organisational and administrative PA support to the team. Duties will include: Arranging appointments and managing multiple diaries, planning events, and thinking ahead for the team Booking travel and accommodation Attending meetings, taking minutes and following up on actions Client care, developing relationships with external and internal stakeholders Processing expenses and billing matters for the team You should have previously worked as a Secretary/ PA within a busy professional services environment. You must have proven skills within MS Office including Word, Excel and PowerPoint. Strong IT, communication and team working skills are required for this role. Please note this opportunity is not suitable for recent law/ SQE graduates. Legal PA Property Litigation / Property Dispute Resolution Leeds city centre Clark Legal provides a very personal, caring and confidential service, second to none. It welcomes applications from all sections of the community and tries to ensure that all clients for which it recruits select staff solely on the basis of their merits, abilities and potential, regardless of age, disability, race, religion or belief, gender, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinctions. Information supplied to Clark Legal will be retained confidentially as appropriate and used solely as part of your job search.
May 01, 2024
Full time
Salary: up to £32,500 p.a. Hours: full time (35h week), hybrid (3 days WFH) Benefits: 25 days holiday (plus BH and option to purchase additional days), carer's leave, pension contribution, private healthcare, death in service, cycle to work scheme and more A career PA opportunity within a top, corporate, international lawyers in their friendly and supportive Property Litigation team. Part of the week you would be working in their superb, centrally located modern offices, the rest from home (all equipment provided). Supporting at Director level you will provide organisational and administrative PA support to the team. Duties will include: Arranging appointments and managing multiple diaries, planning events, and thinking ahead for the team Booking travel and accommodation Attending meetings, taking minutes and following up on actions Client care, developing relationships with external and internal stakeholders Processing expenses and billing matters for the team You should have previously worked as a Secretary/ PA within a busy professional services environment. You must have proven skills within MS Office including Word, Excel and PowerPoint. Strong IT, communication and team working skills are required for this role. Please note this opportunity is not suitable for recent law/ SQE graduates. Legal PA Property Litigation / Property Dispute Resolution Leeds city centre Clark Legal provides a very personal, caring and confidential service, second to none. It welcomes applications from all sections of the community and tries to ensure that all clients for which it recruits select staff solely on the basis of their merits, abilities and potential, regardless of age, disability, race, religion or belief, gender, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinctions. Information supplied to Clark Legal will be retained confidentially as appropriate and used solely as part of your job search.
About us: We are an Award-Winning fitness & wellness team. Our gym isn't one of those giant facilities where you wander aimlessly without a clue what to do. I'm passionate about helping people, so my staff and I prioritise you at all times. Overview: Join us as a Business Administrator Apprentice on a Data Essentials Level 3 apprentice. Elevate your career in a vibrant and energizing environment. With an ambition for success and excellence, you'll have the opportunity to thrive with us. We look forward to having you on board! Salary: £18,000 - £20,000 per annum. Duties: Manage day-to-day emails, phonecalls, and messages Ensuring timely and effective communication with staff, members, and prospects Compile and present weekly and monthly reports, providing insights into operational performance and member engagement Engage in continuous learning with opportunities in marketing, sales, lead generation, policies and daily operations, and staff and member management to foster professional growth Desired skills: Working in a vibrant, energetic environment which requires an apprentice with: Great inter-personal skills Able / happy to speak to a variety of people A passion to achieve the very best for our brand, staff and clients Eagar to learn Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free gym membership On-site parking Offers both on site and working from home options Holidays 23 days plus Bank Holiday's Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
About us: We are an Award-Winning fitness & wellness team. Our gym isn't one of those giant facilities where you wander aimlessly without a clue what to do. I'm passionate about helping people, so my staff and I prioritise you at all times. Overview: Join us as a Business Administrator Apprentice on a Data Essentials Level 3 apprentice. Elevate your career in a vibrant and energizing environment. With an ambition for success and excellence, you'll have the opportunity to thrive with us. We look forward to having you on board! Salary: £18,000 - £20,000 per annum. Duties: Manage day-to-day emails, phonecalls, and messages Ensuring timely and effective communication with staff, members, and prospects Compile and present weekly and monthly reports, providing insights into operational performance and member engagement Engage in continuous learning with opportunities in marketing, sales, lead generation, policies and daily operations, and staff and member management to foster professional growth Desired skills: Working in a vibrant, energetic environment which requires an apprentice with: Great inter-personal skills Able / happy to speak to a variety of people A passion to achieve the very best for our brand, staff and clients Eagar to learn Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free gym membership On-site parking Offers both on site and working from home options Holidays 23 days plus Bank Holiday's Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Manager working for a business based in Leicestershire. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements. This is a permanent full time position. THE ROLE & YOUR RESPONSIBILITIES: Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader. Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs. Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager - Customer Service Centre, with recommendations for change or development where appropriate. Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager - Customer Service Centre as appropriate. Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development. Ensuring that their team provides a first-class customer service experience to members, training providers and delegates. Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required. Contributing to projects as required and identifying improvements to Customer Service Centre processes. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Experience of managing a team and/or project Experience of supervising and motivating others evaluating work performance and providing feedback and guidance Experience of communicating complex concepts via telephone, face-to face and in writing Experience of presenting to large and small audiences using PowerPoint or other presentation tools Experience of successfully delivering to identified targets with minimum supervision Experience of communicating with people at all levels in business Experience of working without direct supervision inside and outside of the normal office environment Experience of using multi-relational databases Experience of coaching and people development Experience in complaint handling and management Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 01, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Manager working for a business based in Leicestershire. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements. This is a permanent full time position. THE ROLE & YOUR RESPONSIBILITIES: Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader. Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs. Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager - Customer Service Centre, with recommendations for change or development where appropriate. Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager - Customer Service Centre as appropriate. Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development. Ensuring that their team provides a first-class customer service experience to members, training providers and delegates. Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required. Contributing to projects as required and identifying improvements to Customer Service Centre processes. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Experience of managing a team and/or project Experience of supervising and motivating others evaluating work performance and providing feedback and guidance Experience of communicating complex concepts via telephone, face-to face and in writing Experience of presenting to large and small audiences using PowerPoint or other presentation tools Experience of successfully delivering to identified targets with minimum supervision Experience of communicating with people at all levels in business Experience of working without direct supervision inside and outside of the normal office environment Experience of using multi-relational databases Experience of coaching and people development Experience in complaint handling and management Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Macildowie Recruitment and Retention
Loughborough, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: An office managers duties typically include:Organising meetings and managing databasesBooking transport and accommodationOrganising company events and conferencesOrdering stationery and IT equipmentDealing with correspondence, complaints and queriesPreparing letters, presentations and reportsSupervising and monitoring the work of administrative staffProcessing invoices and managing office budgetsImplementing and maintaining procedures/office administrative systemsOrganising induction programmes for new employeesEnsuring that health and safety policies are up to dateAttending meetings with senior managementAssisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have strong administration, organisational and office management skills. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 01, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: An office managers duties typically include:Organising meetings and managing databasesBooking transport and accommodationOrganising company events and conferencesOrdering stationery and IT equipmentDealing with correspondence, complaints and queriesPreparing letters, presentations and reportsSupervising and monitoring the work of administrative staffProcessing invoices and managing office budgetsImplementing and maintaining procedures/office administrative systemsOrganising induction programmes for new employeesEnsuring that health and safety policies are up to dateAttending meetings with senior managementAssisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have strong administration, organisational and office management skills. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Macildowie Recruitment and Retention
Kettering, Northamptonshire
Job Title: Temporary Administrator Location: Kettering Contract Type: Temporary, Immediate Start Hourly Rate: £12 per hour Job Description: We are currently seeking a motivated and conscientious Temporary Administrator. This is a fantastic opportunity for individuals with strong organisational skills and a keen eye for detail. Key Responsibilities: Handle general administrative tasks, including data entry, filing, and document management Assist with scheduling and coordinating meetings, appointments, and events Respond to telephone calls and emails, directing inquiries to the appropriate team members Support the team in day-to-day operations Maintain a high level of accuracy and confidentiality in handling sensitive information Qualifications: Strong organisational and time management skills Excellent written and verbal communication skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to work independently and collaboratively in a busy environment This is a temporary position with the possibility of extension based on business needs. If this role is of interest to yourself then please apply with an up to date CV. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 01, 2024
Full time
Job Title: Temporary Administrator Location: Kettering Contract Type: Temporary, Immediate Start Hourly Rate: £12 per hour Job Description: We are currently seeking a motivated and conscientious Temporary Administrator. This is a fantastic opportunity for individuals with strong organisational skills and a keen eye for detail. Key Responsibilities: Handle general administrative tasks, including data entry, filing, and document management Assist with scheduling and coordinating meetings, appointments, and events Respond to telephone calls and emails, directing inquiries to the appropriate team members Support the team in day-to-day operations Maintain a high level of accuracy and confidentiality in handling sensitive information Qualifications: Strong organisational and time management skills Excellent written and verbal communication skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to work independently and collaboratively in a busy environment This is a temporary position with the possibility of extension based on business needs. If this role is of interest to yourself then please apply with an up to date CV. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
SALES CONSULTANT - NEW STORE You want the flexibility of full or part time. You've got a life outside of work after all. You're hungry for progression. 'Growing our own' and fast-tracking promotions - that's in our DNA. You've got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you'll go far. You want an industry-leading package with uncapped commission. Basic part time 3-day salary £13,800k. Full time basic up to £23k, Average earnings £42k. You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, Refer a Friend bonus, staff discount You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK's leading independent furniture retailer. You want to be part of a Great British success story. The role You'll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery. You'll be part of a dynamic team that's hungry for success. With our industry-leading training, you'll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs. Your skillset Our ideal candidate? Looks like this: Instinctively understands and embraces a customer-first mindset Is a natural born communicator, one who leans in to listen and effortlessly persuade Shows initiative and energy, as part of a team or working independently Pays attention to detail (critical when ordering bespoke furniture) Is punctual and professional, with a genuine smile Uses critical thinking to solve problems without being phased Our business Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 55 stores across the UK, with more to follow. At Furniture Village, we don't believe in the hard sell. We believe in understanding customers' needs, lifestyle and budget, then helping them find the perfect pieces. Sourcing from across the globe - handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany - we offer beautiful furniture and accessories for every room in the home. Our people In the words of our founder and CEO Peter Harrison: "We employ nice people to sell nice furniture to nice customers". We've been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 55 stores on the map with more to come. The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There's a reason over 20% of our team has received long service awards, it's because they want to stay! Our recruitment As a family business, it's really important to us that everyone feels part of our family. We're an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let's talk. Together we can do wonderful things.
May 01, 2024
Full time
SALES CONSULTANT - NEW STORE You want the flexibility of full or part time. You've got a life outside of work after all. You're hungry for progression. 'Growing our own' and fast-tracking promotions - that's in our DNA. You've got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you'll go far. You want an industry-leading package with uncapped commission. Basic part time 3-day salary £13,800k. Full time basic up to £23k, Average earnings £42k. You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, Refer a Friend bonus, staff discount You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK's leading independent furniture retailer. You want to be part of a Great British success story. The role You'll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery. You'll be part of a dynamic team that's hungry for success. With our industry-leading training, you'll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs. Your skillset Our ideal candidate? Looks like this: Instinctively understands and embraces a customer-first mindset Is a natural born communicator, one who leans in to listen and effortlessly persuade Shows initiative and energy, as part of a team or working independently Pays attention to detail (critical when ordering bespoke furniture) Is punctual and professional, with a genuine smile Uses critical thinking to solve problems without being phased Our business Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 55 stores across the UK, with more to follow. At Furniture Village, we don't believe in the hard sell. We believe in understanding customers' needs, lifestyle and budget, then helping them find the perfect pieces. Sourcing from across the globe - handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany - we offer beautiful furniture and accessories for every room in the home. Our people In the words of our founder and CEO Peter Harrison: "We employ nice people to sell nice furniture to nice customers". We've been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 55 stores on the map with more to come. The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There's a reason over 20% of our team has received long service awards, it's because they want to stay! Our recruitment As a family business, it's really important to us that everyone feels part of our family. We're an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let's talk. Together we can do wonderful things.
Job Title: IT Support Engineer Location: Cambridge - 3 days from the office 2 from home Salary: Up to 25 -28,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you an enthusiastic and customer-focused individual with a passion for IT support? We are currently seeking a talented IT Support Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and ticketing system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other members of the IT team to improve processes and enhance customer satisfaction. Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a fast-paced environment. - A proactive attitude towards learning and staying updated with technological advancements. Benefits: - Competitive salary up to 28,000 per annum. - Opportunities for career advancement and professional development. - Friendly and supportive working environment. - Pension scheme and other employee benefits. - Convenient location in Northampton with easy access to public transportation. If you are looking for an exciting opportunity to kickstart your career in IT support and make a positive impact, then we want to hear from you! Apply now with your CV and cover letter, and take the first step towards joining our dynamic team as a IT Support Engineer.
May 01, 2024
Full time
Job Title: IT Support Engineer Location: Cambridge - 3 days from the office 2 from home Salary: Up to 25 -28,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you an enthusiastic and customer-focused individual with a passion for IT support? We are currently seeking a talented IT Support Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and ticketing system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other members of the IT team to improve processes and enhance customer satisfaction. Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a fast-paced environment. - A proactive attitude towards learning and staying updated with technological advancements. Benefits: - Competitive salary up to 28,000 per annum. - Opportunities for career advancement and professional development. - Friendly and supportive working environment. - Pension scheme and other employee benefits. - Convenient location in Northampton with easy access to public transportation. If you are looking for an exciting opportunity to kickstart your career in IT support and make a positive impact, then we want to hear from you! Apply now with your CV and cover letter, and take the first step towards joining our dynamic team as a IT Support Engineer.
THE OPPORTUNITY: My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation. The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat. The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to. THE ROLE & YOUR RESPONSIBILITIES: Leading and managing the delivery of all operations across the Client Support first and second line teamsDriving performance and efficiency in a fast paced and dynamic environmentCreating and implementing relevant performance strategies to drive desired outputsEnsuring delivery of a consistent and seamless customer experienceManaging multiple team leader level direct reportsDriving initiatives to continually improve service qualityEnsuring delivery of all qualitative and quantitative contact and service SLAs and KPIsUtilising systems (including contact management and telephony) to improve performance and enhance the customer experienceMaintaining strong and silo free relationships with other departmentsOverseeing regular resource planning and participating in recruitment activityEstablishing and implementing training programmes to up-skill our staff and increase the focus on the customerActively promoting our core values, ethics and cultureEnsuring the department fulfils its legal obligations and is compliant to Data Protection Act, The Pensions Regulator and Financial Conduct AuthorityPromoting a culture of continuous improvement and behaviours to create an empowered, positive and engaged workforce who put the customer at the heart of everything they do EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Experience within a senior leadership role within a 100+ seat contact centre environmentYou will come from a customer centric industry and have a proven track record in leading a highly motivated teamProven track record and success in leading teams within a customer centric operationYou will be a contact centre/call centre expert with hands on day to day management experienceDemonstrable knowledge of contact centre KPIs and SLAsProven ability to improve service standards and customer experience evidenced by improvement in NPS and CSAT scoresHighly organised and able to objectively prioritise own and others workAbility to be self-directed and productive without supervisionAbility and experience in the management and development of staff and team leadersVery strong written and verbal communication skillsAdept at understanding, analysing and utilising contact centre data and MIExperience with and knowledge of contact centre technologies Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 01, 2024
Full time
THE OPPORTUNITY: My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation. The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat. The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to. THE ROLE & YOUR RESPONSIBILITIES: Leading and managing the delivery of all operations across the Client Support first and second line teamsDriving performance and efficiency in a fast paced and dynamic environmentCreating and implementing relevant performance strategies to drive desired outputsEnsuring delivery of a consistent and seamless customer experienceManaging multiple team leader level direct reportsDriving initiatives to continually improve service qualityEnsuring delivery of all qualitative and quantitative contact and service SLAs and KPIsUtilising systems (including contact management and telephony) to improve performance and enhance the customer experienceMaintaining strong and silo free relationships with other departmentsOverseeing regular resource planning and participating in recruitment activityEstablishing and implementing training programmes to up-skill our staff and increase the focus on the customerActively promoting our core values, ethics and cultureEnsuring the department fulfils its legal obligations and is compliant to Data Protection Act, The Pensions Regulator and Financial Conduct AuthorityPromoting a culture of continuous improvement and behaviours to create an empowered, positive and engaged workforce who put the customer at the heart of everything they do EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Experience within a senior leadership role within a 100+ seat contact centre environmentYou will come from a customer centric industry and have a proven track record in leading a highly motivated teamProven track record and success in leading teams within a customer centric operationYou will be a contact centre/call centre expert with hands on day to day management experienceDemonstrable knowledge of contact centre KPIs and SLAsProven ability to improve service standards and customer experience evidenced by improvement in NPS and CSAT scoresHighly organised and able to objectively prioritise own and others workAbility to be self-directed and productive without supervisionAbility and experience in the management and development of staff and team leadersVery strong written and verbal communication skillsAdept at understanding, analysing and utilising contact centre data and MIExperience with and knowledge of contact centre technologies Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Macildowie Recruitment and Retention
Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: An office managers duties typically include:Organising meetings and managing databasesBooking transport and accommodationOrganising company events and conferencesOrdering stationery and IT equipmentDealing with correspondence, complaints and queriesPreparing letters, presentations and reportsSupervising and monitoring the work of administrative staffProcessing invoices and managing office budgetsImplementing and maintaining procedures/office administrative systemsOrganising induction programmes for new employeesEnsuring that health and safety policies are up to dateAttending meetings with senior managementAssisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have strong administration, organisational and office management skills. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 01, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for an Office Manager working for a business based in Leicester.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: An office managers duties typically include:Organising meetings and managing databasesBooking transport and accommodationOrganising company events and conferencesOrdering stationery and IT equipmentDealing with correspondence, complaints and queriesPreparing letters, presentations and reportsSupervising and monitoring the work of administrative staffProcessing invoices and managing office budgetsImplementing and maintaining procedures/office administrative systemsOrganising induction programmes for new employeesEnsuring that health and safety policies are up to dateAttending meetings with senior managementAssisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have strong administration, organisational and office management skills. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Are you an experienced Administrator with a strong financial background looking to excel in a challenging and more rewarding position where you can truly make a difference?Administrators at Barchester are a vital part of each homes management team, providing the General Manager with the support they require to ensure the running of a high quality and commercially successful home. Our Administrators are relied upon to ensure income and outgoings are timely, effective, and accurately recorded, so strong commercial acumen is key to this position. You will provide HR advice to your General Manager as well as home-based staff, and supervise junior members of the administration teamHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE Good level of numeracy skillsStrong commercial acumenExperience within credit control, invoice chasing, purchase/sales ledgers, payroll, management accountsAdministration experience Proficient user of Microsoft- specifically Word, Excel and OutlookAAT/NVQ Level 2 in Administration would be beneficial NEED TO DO Support the General Manager to provide accurate financial information to central accounts teamCheck Management Accounts are correct, understand implicationsEnsure aged debt is collected and managed appropriately, encouraging timely payment of client accountsPromote a warm and welcoming environment for residents, families, and Barchester staffEnsure rotas are complete Complete employment checks and payroll for home-based staffDemonstrate a positive and professional attitude both over the telephone and in personSupervise and support the homes administration teamManage safe contents REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK Terms & conditions apply If you would like to use your finance and administrative skills in an organisation that truly values your contribution whilst providing exceptional quality care, Barchester is the place to be. 4400
May 01, 2024
Full time
Are you an experienced Administrator with a strong financial background looking to excel in a challenging and more rewarding position where you can truly make a difference?Administrators at Barchester are a vital part of each homes management team, providing the General Manager with the support they require to ensure the running of a high quality and commercially successful home. Our Administrators are relied upon to ensure income and outgoings are timely, effective, and accurately recorded, so strong commercial acumen is key to this position. You will provide HR advice to your General Manager as well as home-based staff, and supervise junior members of the administration teamHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE Good level of numeracy skillsStrong commercial acumenExperience within credit control, invoice chasing, purchase/sales ledgers, payroll, management accountsAdministration experience Proficient user of Microsoft- specifically Word, Excel and OutlookAAT/NVQ Level 2 in Administration would be beneficial NEED TO DO Support the General Manager to provide accurate financial information to central accounts teamCheck Management Accounts are correct, understand implicationsEnsure aged debt is collected and managed appropriately, encouraging timely payment of client accountsPromote a warm and welcoming environment for residents, families, and Barchester staffEnsure rotas are complete Complete employment checks and payroll for home-based staffDemonstrate a positive and professional attitude both over the telephone and in personSupervise and support the homes administration teamManage safe contents REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK Terms & conditions apply If you would like to use your finance and administrative skills in an organisation that truly values your contribution whilst providing exceptional quality care, Barchester is the place to be. 4400
We are looking to recruit a passionate individual who can work in a premium/luxury environment and contribute to its success and growth. The successful candidate will work with an amazing range of premium and luxury products in a lavish store environment with an exclusive range of clients and customers. Are you an experienced Retail Sales Assistant with a proven track record of selling high-value products in luxury or premium environments, particularly within the jewellery or home furnishings sectors? If so, we want you to join our team! Your primary responsibility will be to deliver exceptional service to our high-value guests while consistently achieving sales targets. The unique atmosphere of our client's store provides you with a realistic opportunity to create unforgettable experiences for our guests. While our client offers outstanding product training and development, we rely on your passion, commitment, and drive to make each guest interaction truly remarkable. If you thrive in premium or luxury environments and have a history of success, this challenge is tailor-made for you! You'll have the chance to work with an exclusive range of products and sell items that customers truly desire. Experience as a Retail Sales Assistant: Demonstrated retail sales experience in a luxury or premium retail environment. Proficiency in providing exceptional one-on-one service to guests. Participation in clientelling and luxury events, actively engaging with clientele. Proven ability to achieve and surpass sales targets consistently. Confident, personable, and service-oriented demeanor.Maintain a professional and positive approach in all interactions. Highly motivated to meet and exceed all service and sales objectives. Capable of delivering outstanding and personalized service to customers. Working for an amazing company, you will be able to sell popular product and work in a unique environment. Being exposed to the pace and excitement of this boutique will really help you move your career forward.Our client can offer genuine career progression, you can be a top sales consultant or progression to management - with hard work and success, the choice is yours!Retail Sales Assistant Oswaldtwistle Premium Retail Salary up to £30,000 + Benefits
May 01, 2024
Full time
We are looking to recruit a passionate individual who can work in a premium/luxury environment and contribute to its success and growth. The successful candidate will work with an amazing range of premium and luxury products in a lavish store environment with an exclusive range of clients and customers. Are you an experienced Retail Sales Assistant with a proven track record of selling high-value products in luxury or premium environments, particularly within the jewellery or home furnishings sectors? If so, we want you to join our team! Your primary responsibility will be to deliver exceptional service to our high-value guests while consistently achieving sales targets. The unique atmosphere of our client's store provides you with a realistic opportunity to create unforgettable experiences for our guests. While our client offers outstanding product training and development, we rely on your passion, commitment, and drive to make each guest interaction truly remarkable. If you thrive in premium or luxury environments and have a history of success, this challenge is tailor-made for you! You'll have the chance to work with an exclusive range of products and sell items that customers truly desire. Experience as a Retail Sales Assistant: Demonstrated retail sales experience in a luxury or premium retail environment. Proficiency in providing exceptional one-on-one service to guests. Participation in clientelling and luxury events, actively engaging with clientele. Proven ability to achieve and surpass sales targets consistently. Confident, personable, and service-oriented demeanor.Maintain a professional and positive approach in all interactions. Highly motivated to meet and exceed all service and sales objectives. Capable of delivering outstanding and personalized service to customers. Working for an amazing company, you will be able to sell popular product and work in a unique environment. Being exposed to the pace and excitement of this boutique will really help you move your career forward.Our client can offer genuine career progression, you can be a top sales consultant or progression to management - with hard work and success, the choice is yours!Retail Sales Assistant Oswaldtwistle Premium Retail Salary up to £30,000 + Benefits
We are currently recruiting for a hybrid working Sales Support Administrator based in Hemel Hempstead, offering the chance to join a growing team in a nationwide company who are leaders in their industry, a company that really take care of their staff and offer fantastic training and opportunities to progress and develop. We are ideally looking for candidates with previous experience within a similar role or if not then someone with a strong background within customer service or administration. Previous experience using CRM systems or Salesforce is essential for this position or if not then someone with strong knowledge/experience using excel in their day-to-day role. This team have a fantastic culture throughout the many different teams and departments, you'll be working with a social team who support each other and strive for success and progression. The hours for this role are Monday to Friday, 9am - 5:30pm. As standard, the company roll out a hybrid structure (after training) of 2 days in the Hemel Hempstead offices and 3 days working from home a week. The salary for this role is paying just over £27,000. The company offers a number of fantastic benefits which include 25 days leave plus holidays, on-site EV chargers, numerous company social clubs and works dos throughout the year, private medical/dental and even provide financial support plans to help you get onto the housing ladder! Plus, many progression routes within the company. What does the day-to-day look like? Collaborate with internal teams (e.g., sales, client success, customer operations, marketing, compliance, finance). Work with internal stakeholders to identify and implement improvements to processes and systems to deliver a better customer experience. Supporting our customers to cleanse their database. Manage and co-ordinate all onboarding activities between parties. Supporting the team to cleanse the historical databases in lines with new ways of working. Undertake any other duties as may reasonably be required of a Sales Administrator. Maintain existing records, as required. Develop training materials and supporting with the onboarding of new colleagues. Contribute to the continuing development of processes, procedures, and systems. What do we need from you? A customer-oriented, problem-solving attitude with excellent communication skills. Proven track record of meeting set deadlines with a high level of accuracy and attention to detail. Experience using Salesforce or CRM systems. Must demonstrate a high attention to detail and excellent command of plain written English. Must be able to handle a range of different tasks simultaneously. Must demonstrate common sense and good judgement. Must be able to communicate professionally and effectively with colleagues, customers, and stakeholders. A flexible attitude to work is essential. Ability to work well with a team and must be able to work remotely, independently and with minimal supervision. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 01, 2024
Full time
We are currently recruiting for a hybrid working Sales Support Administrator based in Hemel Hempstead, offering the chance to join a growing team in a nationwide company who are leaders in their industry, a company that really take care of their staff and offer fantastic training and opportunities to progress and develop. We are ideally looking for candidates with previous experience within a similar role or if not then someone with a strong background within customer service or administration. Previous experience using CRM systems or Salesforce is essential for this position or if not then someone with strong knowledge/experience using excel in their day-to-day role. This team have a fantastic culture throughout the many different teams and departments, you'll be working with a social team who support each other and strive for success and progression. The hours for this role are Monday to Friday, 9am - 5:30pm. As standard, the company roll out a hybrid structure (after training) of 2 days in the Hemel Hempstead offices and 3 days working from home a week. The salary for this role is paying just over £27,000. The company offers a number of fantastic benefits which include 25 days leave plus holidays, on-site EV chargers, numerous company social clubs and works dos throughout the year, private medical/dental and even provide financial support plans to help you get onto the housing ladder! Plus, many progression routes within the company. What does the day-to-day look like? Collaborate with internal teams (e.g., sales, client success, customer operations, marketing, compliance, finance). Work with internal stakeholders to identify and implement improvements to processes and systems to deliver a better customer experience. Supporting our customers to cleanse their database. Manage and co-ordinate all onboarding activities between parties. Supporting the team to cleanse the historical databases in lines with new ways of working. Undertake any other duties as may reasonably be required of a Sales Administrator. Maintain existing records, as required. Develop training materials and supporting with the onboarding of new colleagues. Contribute to the continuing development of processes, procedures, and systems. What do we need from you? A customer-oriented, problem-solving attitude with excellent communication skills. Proven track record of meeting set deadlines with a high level of accuracy and attention to detail. Experience using Salesforce or CRM systems. Must demonstrate a high attention to detail and excellent command of plain written English. Must be able to handle a range of different tasks simultaneously. Must demonstrate common sense and good judgement. Must be able to communicate professionally and effectively with colleagues, customers, and stakeholders. A flexible attitude to work is essential. Ability to work well with a team and must be able to work remotely, independently and with minimal supervision. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Vistry Group PLC
Newcastle Upon Tyne, Tyne And Wear
Role overview ID: Entity: Vistry Region: Vistry North East Department: Admin & Support Contract Type: Permanent - Full Time Job Location: Newcastle Upon Tyne & Site Visits (North-East) Date Posted: 15.04.2024 We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 01, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry North East Department: Admin & Support Contract Type: Permanent - Full Time Job Location: Newcastle Upon Tyne & Site Visits (North-East) Date Posted: 15.04.2024 We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Department of Work & Pensions
Blackpool, Lancashire
Lead Solution Architect Join us as Lead Solution Architect to develop new digital services, using the latest cloud technologies, for our Health & Disability Team. You'll help us improve essential services some of the most vulnerable people in the UK. Salary between 69,869 - 89,995 p.a. plus 28.97% employer pension contributions, hybrid hub / home working, flexible hours, and great work life balance. Location This role may be located in one of the following locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne and Sheffield. We work a hybrid model - some time at home, some time in the office. DWP. Digital with Purpose. The Department for Work and Pensions (DWP) supports over 20 million people and is responsible for over 730 million benefit payments each year totalling 182.5 billion. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. You will join a collaborative community of Solution Architects in DWP Digital to deliver our ambitious Health Transformation programme. DWP's Health & Disability Team manages essential services and digital transformation projects which will better support some of our most vulnerable customers. More about the position You're an accomplished leader and communicator as well as a technical Architecture expert. You'll partner with the Lead Product Manager and other Lead Architects to design the technical makeup of our programme's vision. You'll identify, capture, share, iterate and implement architecture patterns, working closely with an extensive stakeholder network, including internal and external supplier teams. You will explore the potential of relationships with engineers, policy, legal experts, and a range or multi-disciplinary practitioners from both within DWP and across government. Together you'll leverage the power of technology to design and build better services, used by millions of people. You'll be responsible for coaching and mentoring our engineering teams, developing the overall capability of our thriving architecture practice, as well as communicating progress to your wider stakeholder network. You'll ensure we are achieving Value for Money (VFM) across our solution designs, ensuring we resolve technical debt, and reducing the cost of DWP IT Services. We want architecture solutions that deliver better, more efficient services that really work for us and our users. Does that sound like you? Apply today. Your Essential Skills: Architecture design, modelling techniques and patterns Micro-service and event-based architecture design and patterns Relational, NoSQL and Open-Source database design/modelling, technologies and patterns Public cloud technologies and design patterns Presenting to technical governance forums Agile delivery methodology. Details. Wages. Perks. In return for your skills, we pay between 69,869 - 89,995 per annum . You will also receive a brilliant civil service pension, with employer contributions of 28.97% worth up to 22,500 each year. Plus, a generous leave package starting at 26 days , rising over time to 31 days . We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
May 01, 2024
Full time
Lead Solution Architect Join us as Lead Solution Architect to develop new digital services, using the latest cloud technologies, for our Health & Disability Team. You'll help us improve essential services some of the most vulnerable people in the UK. Salary between 69,869 - 89,995 p.a. plus 28.97% employer pension contributions, hybrid hub / home working, flexible hours, and great work life balance. Location This role may be located in one of the following locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne and Sheffield. We work a hybrid model - some time at home, some time in the office. DWP. Digital with Purpose. The Department for Work and Pensions (DWP) supports over 20 million people and is responsible for over 730 million benefit payments each year totalling 182.5 billion. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. You will join a collaborative community of Solution Architects in DWP Digital to deliver our ambitious Health Transformation programme. DWP's Health & Disability Team manages essential services and digital transformation projects which will better support some of our most vulnerable customers. More about the position You're an accomplished leader and communicator as well as a technical Architecture expert. You'll partner with the Lead Product Manager and other Lead Architects to design the technical makeup of our programme's vision. You'll identify, capture, share, iterate and implement architecture patterns, working closely with an extensive stakeholder network, including internal and external supplier teams. You will explore the potential of relationships with engineers, policy, legal experts, and a range or multi-disciplinary practitioners from both within DWP and across government. Together you'll leverage the power of technology to design and build better services, used by millions of people. You'll be responsible for coaching and mentoring our engineering teams, developing the overall capability of our thriving architecture practice, as well as communicating progress to your wider stakeholder network. You'll ensure we are achieving Value for Money (VFM) across our solution designs, ensuring we resolve technical debt, and reducing the cost of DWP IT Services. We want architecture solutions that deliver better, more efficient services that really work for us and our users. Does that sound like you? Apply today. Your Essential Skills: Architecture design, modelling techniques and patterns Micro-service and event-based architecture design and patterns Relational, NoSQL and Open-Source database design/modelling, technologies and patterns Public cloud technologies and design patterns Presenting to technical governance forums Agile delivery methodology. Details. Wages. Perks. In return for your skills, we pay between 69,869 - 89,995 per annum . You will also receive a brilliant civil service pension, with employer contributions of 28.97% worth up to 22,500 each year. Plus, a generous leave package starting at 26 days , rising over time to 31 days . We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Lead Solution Architect Join us as Lead Solution Architect to develop new digital services, using the latest cloud technologies, for our Health & Disability Team. You'll help us improve essential services some of the most vulnerable people in the UK. Salary between 69,869 - 89,995 p.a. plus 28.97% employer pension contributions, hybrid hub / home working, flexible hours, and great work life balance. Location This role may be located in one of the following locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne and Sheffield. We work a hybrid model - some time at home, some time in the office. DWP. Digital with Purpose. The Department for Work and Pensions (DWP) supports over 20 million people and is responsible for over 730 million benefit payments each year totalling 182.5 billion. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. You will join a collaborative community of Solution Architects in DWP Digital to deliver our ambitious Health Transformation programme. DWP's Health & Disability Team manages essential services and digital transformation projects which will better support some of our most vulnerable customers. More about the position You're an accomplished leader and communicator as well as a technical Architecture expert. You'll partner with the Lead Product Manager and other Lead Architects to design the technical makeup of our programme's vision. You'll identify, capture, share, iterate and implement architecture patterns, working closely with an extensive stakeholder network, including internal and external supplier teams. You will explore the potential of relationships with engineers, policy, legal experts, and a range or multi-disciplinary practitioners from both within DWP and across government. Together you'll leverage the power of technology to design and build better services, used by millions of people. You'll be responsible for coaching and mentoring our engineering teams, developing the overall capability of our thriving architecture practice, as well as communicating progress to your wider stakeholder network. You'll ensure we are achieving Value for Money (VFM) across our solution designs, ensuring we resolve technical debt, and reducing the cost of DWP IT Services. We want architecture solutions that deliver better, more efficient services that really work for us and our users. Does that sound like you? Apply today. Your Essential Skills: Architecture design, modelling techniques and patterns Micro-service and event-based architecture design and patterns Relational, NoSQL and Open-Source database design/modelling, technologies and patterns Public cloud technologies and design patterns Presenting to technical governance forums Agile delivery methodology. Details. Wages. Perks. In return for your skills, we pay between 69,869 - 89,995 per annum . You will also receive a brilliant civil service pension, with employer contributions of 28.97% worth up to 22,500 each year. Plus, a generous leave package starting at 26 days , rising over time to 31 days . We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
May 01, 2024
Full time
Lead Solution Architect Join us as Lead Solution Architect to develop new digital services, using the latest cloud technologies, for our Health & Disability Team. You'll help us improve essential services some of the most vulnerable people in the UK. Salary between 69,869 - 89,995 p.a. plus 28.97% employer pension contributions, hybrid hub / home working, flexible hours, and great work life balance. Location This role may be located in one of the following locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne and Sheffield. We work a hybrid model - some time at home, some time in the office. DWP. Digital with Purpose. The Department for Work and Pensions (DWP) supports over 20 million people and is responsible for over 730 million benefit payments each year totalling 182.5 billion. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works. You will join a collaborative community of Solution Architects in DWP Digital to deliver our ambitious Health Transformation programme. DWP's Health & Disability Team manages essential services and digital transformation projects which will better support some of our most vulnerable customers. More about the position You're an accomplished leader and communicator as well as a technical Architecture expert. You'll partner with the Lead Product Manager and other Lead Architects to design the technical makeup of our programme's vision. You'll identify, capture, share, iterate and implement architecture patterns, working closely with an extensive stakeholder network, including internal and external supplier teams. You will explore the potential of relationships with engineers, policy, legal experts, and a range or multi-disciplinary practitioners from both within DWP and across government. Together you'll leverage the power of technology to design and build better services, used by millions of people. You'll be responsible for coaching and mentoring our engineering teams, developing the overall capability of our thriving architecture practice, as well as communicating progress to your wider stakeholder network. You'll ensure we are achieving Value for Money (VFM) across our solution designs, ensuring we resolve technical debt, and reducing the cost of DWP IT Services. We want architecture solutions that deliver better, more efficient services that really work for us and our users. Does that sound like you? Apply today. Your Essential Skills: Architecture design, modelling techniques and patterns Micro-service and event-based architecture design and patterns Relational, NoSQL and Open-Source database design/modelling, technologies and patterns Public cloud technologies and design patterns Presenting to technical governance forums Agile delivery methodology. Details. Wages. Perks. In return for your skills, we pay between 69,869 - 89,995 per annum . You will also receive a brilliant civil service pension, with employer contributions of 28.97% worth up to 22,500 each year. Plus, a generous leave package starting at 26 days , rising over time to 31 days . We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.