One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Administrator / Coordinator Location: Eastleigh Hours of work ; 37 hours per week Monday to Friday (8.30am to 5pm) Pay: £12.50- £14.50per hour dependent on experience Duration: This is a temporary ongoing position for at least 12 weeks - this could lead to a FTC or permanent contract in some cases although cant be guaranteed.Dynamite recruitment is currently working in partnership with a property related organisation who are UK wide . Due to huge growth plans our client is looking to recruit an Administrator /Coordinator to join a specialist department . As an Administrator / Coordinator you will be responsible for acting as a key point of contact for external contractors and suppliers.Provide day to day administrative support for the team, this includes liaising with the trade's teams, raising requests for jobs to be completed , raising purchase orders, and invoicing. Key duties include. To be a main point of contact for clients via email and on the telephone To provide an excellent customer service at all times To be responsible for raising works orders, taking accurate information, and requesting work to be completed To complete general administration To schedule in work to be completed , liaising with the customer and the contractors and Trades team. Liaise and engage with customers to schedule in appointments and to keep them up to date. Where there could be possible legal implications ensure there is a strong emphasis on providing an excellent customer service Resolve day to day customer queries relating to contractor works. To create reports for management The ideal Administrator /Coordinator will have / be. Experience of prioritising workload in a busy working environment. Excellent demonstrable communication, administration and customer service skills working with customers and managers at all levels. Excellent level of understanding of Microsoft programmes and in-house database systems. Organised, efficient and a team player. To be considered please submit your CV asap. INDB
Apr 26, 2024
Full time
Administrator / Coordinator Location: Eastleigh Hours of work ; 37 hours per week Monday to Friday (8.30am to 5pm) Pay: £12.50- £14.50per hour dependent on experience Duration: This is a temporary ongoing position for at least 12 weeks - this could lead to a FTC or permanent contract in some cases although cant be guaranteed.Dynamite recruitment is currently working in partnership with a property related organisation who are UK wide . Due to huge growth plans our client is looking to recruit an Administrator /Coordinator to join a specialist department . As an Administrator / Coordinator you will be responsible for acting as a key point of contact for external contractors and suppliers.Provide day to day administrative support for the team, this includes liaising with the trade's teams, raising requests for jobs to be completed , raising purchase orders, and invoicing. Key duties include. To be a main point of contact for clients via email and on the telephone To provide an excellent customer service at all times To be responsible for raising works orders, taking accurate information, and requesting work to be completed To complete general administration To schedule in work to be completed , liaising with the customer and the contractors and Trades team. Liaise and engage with customers to schedule in appointments and to keep them up to date. Where there could be possible legal implications ensure there is a strong emphasis on providing an excellent customer service Resolve day to day customer queries relating to contractor works. To create reports for management The ideal Administrator /Coordinator will have / be. Experience of prioritising workload in a busy working environment. Excellent demonstrable communication, administration and customer service skills working with customers and managers at all levels. Excellent level of understanding of Microsoft programmes and in-house database systems. Organised, efficient and a team player. To be considered please submit your CV asap. INDB
We are looking for authoring specialists to join the technical publications department to support and develop complex engineering documentation. You will work as part of a team that analyses, develops and delivers the technical publications for a complex portfolio of products. Benefits: Salary of up to 45,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. You will: Work at the forefront of engineering documentation, with multi-disciplined internal and international teams Utilise SGML formats of authorship to develop complex engineering documentation Utilise S1000D based authoring tools Work across the business, and liaise with external customers and suppliers Be involved in demonstration or process proving activities Develop your skillset to deliver increasing responsibilities and skills What we are looking for: Experience in use of SGML and the ability to adapt to other formats of authorship Familiarity in use of S1000D based authoring tools Awareness of BREX use and guidance documents and a CSDB environment Experience and a working knowledge of the military environment for operation and maintenance technical publications is preferable but not essential. Willingness to travel within the UK and overseas. If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
We are looking for authoring specialists to join the technical publications department to support and develop complex engineering documentation. You will work as part of a team that analyses, develops and delivers the technical publications for a complex portfolio of products. Benefits: Salary of up to 45,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. You will: Work at the forefront of engineering documentation, with multi-disciplined internal and international teams Utilise SGML formats of authorship to develop complex engineering documentation Utilise S1000D based authoring tools Work across the business, and liaise with external customers and suppliers Be involved in demonstration or process proving activities Develop your skillset to deliver increasing responsibilities and skills What we are looking for: Experience in use of SGML and the ability to adapt to other formats of authorship Familiarity in use of S1000D based authoring tools Awareness of BREX use and guidance documents and a CSDB environment Experience and a working knowledge of the military environment for operation and maintenance technical publications is preferable but not essential. Willingness to travel within the UK and overseas. If you are interested in this position please get in contact on (phone number removed) or (url removed)
Due to huge expansion, an opportunity has arisen in the information management network team for network services engineers to join the team. If you have a background in networking, and familiarity with routing and switching, VLANS, and protocols such as OSPF & BGP, TCP/IP & UDP then this role could be great for you! Benefits: Salary of circa 55,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Maintain network equipment to the correct standards required to meet MoD accreditation Contribute to the development and implementation of new network solutions Installation and support of various networking solutions as part of team activities Lead and assist with examination of non-standard or project requirements from various stakeholders Assist with management of 3rd party solutions and delivery of solutions across the business Support project management colleagues in providing specialist input for project activities Cooperate closely with the Soc and information security teams to ensure high standards of secure design Evaluate potential new solutions as they arise, reviewing current solutions with view to improvement Requirements: Minimum of Cisco CCNA or equivalent certification or experience working on Cisco equipment At least 3 years of field experience Experience of working within a multi-classification Network environment is preferred. Familiarity with ITIL processes and standards is also desirable. Experience with DNA Centre (Catalyst Centre), ACI & ISE is also desirable. Currently DV cleared or willing and eligible to go through DV clearance If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
Due to huge expansion, an opportunity has arisen in the information management network team for network services engineers to join the team. If you have a background in networking, and familiarity with routing and switching, VLANS, and protocols such as OSPF & BGP, TCP/IP & UDP then this role could be great for you! Benefits: Salary of circa 55,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Maintain network equipment to the correct standards required to meet MoD accreditation Contribute to the development and implementation of new network solutions Installation and support of various networking solutions as part of team activities Lead and assist with examination of non-standard or project requirements from various stakeholders Assist with management of 3rd party solutions and delivery of solutions across the business Support project management colleagues in providing specialist input for project activities Cooperate closely with the Soc and information security teams to ensure high standards of secure design Evaluate potential new solutions as they arise, reviewing current solutions with view to improvement Requirements: Minimum of Cisco CCNA or equivalent certification or experience working on Cisco equipment At least 3 years of field experience Experience of working within a multi-classification Network environment is preferred. Familiarity with ITIL processes and standards is also desirable. Experience with DNA Centre (Catalyst Centre), ACI & ISE is also desirable. Currently DV cleared or willing and eligible to go through DV clearance If you are interested in this position please get in contact on (phone number removed) or (url removed)
Due to expansion in the IT division, we are looking for enthusiastic network security engineers to work within the team in operational and project role capacities to develop and implement new solutions to the current environment on a continual basis. Benefits: Salary of circa 55,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Implement high-grade cryptographic devices Assist in managing 3rd party suppliers in delivery of solutions and services Review and approve project documentation Liaise with colleagues and support partners to form architecture Support project management colleagues in providing specialist input for project activities Cooperate closely with the Soc and information security teams to ensure high standards of secure design Undertake training to keep your skillset up to date in network platforms Requirements: Prior experience or vendor certification on configuration and management of firewalls, proxys and DNS is essential Experience of some of: Checkpoint, Juniper, Cisco, Palo Alto, Bluecoat, Riverbed, Infoblox Previous aerospace or defence experience is essential Experience of Cryptography (commercial and high grade) desirable Currently DV cleared or willing and eligible to go through DV clearance If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
Due to expansion in the IT division, we are looking for enthusiastic network security engineers to work within the team in operational and project role capacities to develop and implement new solutions to the current environment on a continual basis. Benefits: Salary of circa 55,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Implement high-grade cryptographic devices Assist in managing 3rd party suppliers in delivery of solutions and services Review and approve project documentation Liaise with colleagues and support partners to form architecture Support project management colleagues in providing specialist input for project activities Cooperate closely with the Soc and information security teams to ensure high standards of secure design Undertake training to keep your skillset up to date in network platforms Requirements: Prior experience or vendor certification on configuration and management of firewalls, proxys and DNS is essential Experience of some of: Checkpoint, Juniper, Cisco, Palo Alto, Bluecoat, Riverbed, Infoblox Previous aerospace or defence experience is essential Experience of Cryptography (commercial and high grade) desirable Currently DV cleared or willing and eligible to go through DV clearance If you are interested in this position please get in contact on (phone number removed) or (url removed)
Are you an out and out sales hunter? Do you want to opportunity to learn a new industry whilst earning an extremely competitive salary and an excellent bonus? All you have ti do is demonstrate that you're a hungry sales person with the experience to share at interview! Benefits Negotiable salary with great OT earnings! 21 days holiday plus bank holidays Additional holiday option to buy up to a further 5 days holiday 3% Pension increasing linked to time in service Company product discounts Cinema discounts Reporting To: Regional Manager with 0 Direct Reports Key Responsibilities: Regular call out to Existing and new customers to continue to build sales volumes. Plan activities to follow up on sales activity. Ensuring that you have put steps and schedules in place to drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and converted into sales Build rapport with all customers, understanding their needs by asking probing questions and ensure that the best solution and service is offered Deal with customers in a timely manner, ensuring quotes are provided and that products can be sourced. Maximise sales by cross selling and upselling within the electrical category. Utilise mandated range as well as bespoke products. Build relationships with relevant and local suppliers to provide a wider array of products and meet demands Provide a great after sales service. See through the whole cycle of purchase to delivery and ensure customer is pleased with the product and service Review stock, work with stock controller and Electrical Regional Manager to ensure trigger levels for stock replenishment are correct and inline with forecast sales. Liaise with Branch Managers to ensure that bays are fully stocked and when necessary amend to appeal to core products that your customers are purchasing. This includes management of promotional space to attract customers to key products Work with your Branch Manager, Electrical & Renewables Regional Manager, you will be accountable for owning electrial and renewable business plans to drive and achieve targets for your branch. Use the tools and systems available to you to create specific action plans to achieve your targets and track progress against these 2 Stage interview process, with an immediate start.
Apr 26, 2024
Full time
Are you an out and out sales hunter? Do you want to opportunity to learn a new industry whilst earning an extremely competitive salary and an excellent bonus? All you have ti do is demonstrate that you're a hungry sales person with the experience to share at interview! Benefits Negotiable salary with great OT earnings! 21 days holiday plus bank holidays Additional holiday option to buy up to a further 5 days holiday 3% Pension increasing linked to time in service Company product discounts Cinema discounts Reporting To: Regional Manager with 0 Direct Reports Key Responsibilities: Regular call out to Existing and new customers to continue to build sales volumes. Plan activities to follow up on sales activity. Ensuring that you have put steps and schedules in place to drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and converted into sales Build rapport with all customers, understanding their needs by asking probing questions and ensure that the best solution and service is offered Deal with customers in a timely manner, ensuring quotes are provided and that products can be sourced. Maximise sales by cross selling and upselling within the electrical category. Utilise mandated range as well as bespoke products. Build relationships with relevant and local suppliers to provide a wider array of products and meet demands Provide a great after sales service. See through the whole cycle of purchase to delivery and ensure customer is pleased with the product and service Review stock, work with stock controller and Electrical Regional Manager to ensure trigger levels for stock replenishment are correct and inline with forecast sales. Liaise with Branch Managers to ensure that bays are fully stocked and when necessary amend to appeal to core products that your customers are purchasing. This includes management of promotional space to attract customers to key products Work with your Branch Manager, Electrical & Renewables Regional Manager, you will be accountable for owning electrial and renewable business plans to drive and achieve targets for your branch. Use the tools and systems available to you to create specific action plans to achieve your targets and track progress against these 2 Stage interview process, with an immediate start.
Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be. There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role. The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients. We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation. The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation. Responsibilities Conduct of County Court Litigation Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. Advice and assistance to companies and associated businesses within the Group Person Specification Experience across a good range of practice areas within a leading Law Firm or In House. A real commitment to remarkable client service A positive approach to a busy workload, team ethic and business development A commercially focused approach with the ability to communicate with a range of clients and stakeholders. INDMANS
Apr 26, 2024
Full time
Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be. There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role. The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients. We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation. The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation. Responsibilities Conduct of County Court Litigation Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. Advice and assistance to companies and associated businesses within the Group Person Specification Experience across a good range of practice areas within a leading Law Firm or In House. A real commitment to remarkable client service A positive approach to a busy workload, team ethic and business development A commercially focused approach with the ability to communicate with a range of clients and stakeholders. INDMANS
Were looking for people with a great personality , a positive attitude and a strong work ethic ! About Us Were an award-winning charity fundraising agency with nearly 30 years experience, that delivers fundraising and awareness campaigns for some of the UKs most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now click apply for full job details
Apr 26, 2024
Full time
Were looking for people with a great personality , a positive attitude and a strong work ethic ! About Us Were an award-winning charity fundraising agency with nearly 30 years experience, that delivers fundraising and awareness campaigns for some of the UKs most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now click apply for full job details
Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be. There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role. The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients. We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation. The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation. Responsibilities Conduct of County Court Litigation Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. Advice and assistance to companies and associated businesses within the Group Person Specification Experience across a good range of practice areas within a leading Law Firm or In House. A real commitment to remarkable client service A positive approach to a busy workload, team ethic and business development A commercially focused approach with the ability to communicate with a range of clients and stakeholders. INDMANS
Apr 26, 2024
Full time
Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be. There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role. The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients. We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation. The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation. Responsibilities Conduct of County Court Litigation Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. Advice and assistance to companies and associated businesses within the Group Person Specification Experience across a good range of practice areas within a leading Law Firm or In House. A real commitment to remarkable client service A positive approach to a busy workload, team ethic and business development A commercially focused approach with the ability to communicate with a range of clients and stakeholders. INDMANS
Are you organised, detail-oriented, and looking for a role that fits around your lifestyle? If so, we've got an exciting opportunity for you as a Sales Administrator in Cranleigh on a part-time basis!Our client, a leading distributor are looking for someone who will help work with the team to help keep the sales operation running smoothly. What's in it for you? Part time, permanent Wednesday, Thursday, Friday (22-27hrs) Flexible on the hours Free parking Sick pay Health & wellbeing programme 25 days holiday pro rata The Role Handling incoming calls and taking details on client requirements Answering customer queries Providing administrative support to the sales team Processing orders & ordering parts from suppliers Updating the CRM The Person Strong communication & organisation skills Previous administration experience Proficient user of MS Packages including Word, Excel & Outlook
Apr 26, 2024
Full time
Are you organised, detail-oriented, and looking for a role that fits around your lifestyle? If so, we've got an exciting opportunity for you as a Sales Administrator in Cranleigh on a part-time basis!Our client, a leading distributor are looking for someone who will help work with the team to help keep the sales operation running smoothly. What's in it for you? Part time, permanent Wednesday, Thursday, Friday (22-27hrs) Flexible on the hours Free parking Sick pay Health & wellbeing programme 25 days holiday pro rata The Role Handling incoming calls and taking details on client requirements Answering customer queries Providing administrative support to the sales team Processing orders & ordering parts from suppliers Updating the CRM The Person Strong communication & organisation skills Previous administration experience Proficient user of MS Packages including Word, Excel & Outlook
This is a fantastic opportunity to join the networks operation team to support core network functionality, and you will provide centralised administration into the network operations, security and DevOps functions. Reporting to the network service specialist, you will be a confident and driven individual, looking to retain and grow your skillset in IT. Benefits: Salary of circa 50,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Work in an ITIL environment Incident and request queue management - directing tasks to the correct service roles Certificate management - collating expiry and renewal dates to ensure network certificates are maintained Manage asset records to ensure there are no end-of-life issues Administration of the Egress OS file transfer solution Requirements: Demonstrable ability and understanding of ITSM tools, generating service reports and interpreting data Defence or public sector experience Ability to travel within the UK and Europe If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
This is a fantastic opportunity to join the networks operation team to support core network functionality, and you will provide centralised administration into the network operations, security and DevOps functions. Reporting to the network service specialist, you will be a confident and driven individual, looking to retain and grow your skillset in IT. Benefits: Salary of circa 50,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Work in an ITIL environment Incident and request queue management - directing tasks to the correct service roles Certificate management - collating expiry and renewal dates to ensure network certificates are maintained Manage asset records to ensure there are no end-of-life issues Administration of the Egress OS file transfer solution Requirements: Demonstrable ability and understanding of ITSM tools, generating service reports and interpreting data Defence or public sector experience Ability to travel within the UK and Europe If you are interested in this position please get in contact on (phone number removed) or (url removed)
We are looking for enthusiastic individuals to work within the information management team in both operation and project role capacities. In this evolving area, the team are constantly evolving to keep pace with technology and threat, and in this role, you will be required to support new solutions and changes, undertaking training and development to keep up to date on new platforms. Benefits: Salary of circa 50,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Take responsibility for the management of the estate security appliances and configuration Assist with management and coordination of high-grade cryptographic devices Guide 3rd party suppliers and delivery of solutions across the business Review project documentation Support project management colleagues in providing specialist input for project activities Cooperate closely with the Soc and information security teams to ensure high standards of secure design Requirements: Prior experience or vendor certification on configuration and management of firewalls, proxys and DNS is essential Experience of some of: Checkpoint, Juniper, Cisco, Palo Alto, Bluecoat, Riverbed, Infoblox Previous aerospace or defence experience is essential Experience of Cryptography (commercial and high grade) desirable Currently DV cleared or willing and eligible to go through DV clearance If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
We are looking for enthusiastic individuals to work within the information management team in both operation and project role capacities. In this evolving area, the team are constantly evolving to keep pace with technology and threat, and in this role, you will be required to support new solutions and changes, undertaking training and development to keep up to date on new platforms. Benefits: Salary of circa 50,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Take responsibility for the management of the estate security appliances and configuration Assist with management and coordination of high-grade cryptographic devices Guide 3rd party suppliers and delivery of solutions across the business Review project documentation Support project management colleagues in providing specialist input for project activities Cooperate closely with the Soc and information security teams to ensure high standards of secure design Requirements: Prior experience or vendor certification on configuration and management of firewalls, proxys and DNS is essential Experience of some of: Checkpoint, Juniper, Cisco, Palo Alto, Bluecoat, Riverbed, Infoblox Previous aerospace or defence experience is essential Experience of Cryptography (commercial and high grade) desirable Currently DV cleared or willing and eligible to go through DV clearance If you are interested in this position please get in contact on (phone number removed) or (url removed)
A fantastic opportunity for a digital signal processing engineer has arisen. Taking responsibility for waveform and algorithm design, development and implementation, you will work to deliver cutting edge new weapons systems to the armed forces. Benefits: Salary of circa 53,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Work towards delivery of product design solutions to meet customer requirements Significantly contribute to meeting customer expectations in respect of digital signal processing systems, waveform design and modelling, system level RF modelling, and requirements management Technically lead junior engineers Work with specialist teams, developing and handling technically challenging technologies Requirements: Degree qualified in a STEM subject Understanding of digital signal processing algorithms at systems level Strong signal processing background across the full product life cycle Proficient with Matlab and Simulink, with C++ experience desirable. If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
A fantastic opportunity for a digital signal processing engineer has arisen. Taking responsibility for waveform and algorithm design, development and implementation, you will work to deliver cutting edge new weapons systems to the armed forces. Benefits: Salary of circa 53,000 37-hour week + paid overtime 25 days holiday + Bank Holiday (option to buy additional 5 days) + ability to accrue more through overtime Bonus up to Circa 2,500 (paid out for past 12 years) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Work towards delivery of product design solutions to meet customer requirements Significantly contribute to meeting customer expectations in respect of digital signal processing systems, waveform design and modelling, system level RF modelling, and requirements management Technically lead junior engineers Work with specialist teams, developing and handling technically challenging technologies Requirements: Degree qualified in a STEM subject Understanding of digital signal processing algorithms at systems level Strong signal processing background across the full product life cycle Proficient with Matlab and Simulink, with C++ experience desirable. If you are interested in this position please get in contact on (phone number removed) or (url removed)
Head of Customer Service Orpington £45,000 - £50,000 + bonus and bens Company Overview Spy Alarms are a fast-growing security company based in the Southeast. It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the "family feel" culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment. Job Purpose: We are creating a new position of Head of Customer Service to help us measure and continually improve our customer experience. The position reports to the Group Service Director. As our organisation expands, your leadership will extend to a team of Service Managers, mirroring the growth of the business. Your role will require strong interpersonal skills, positivity, exceptional organisational abilities, and a proven track record in people management. As the Head of Customer Service, your primary responsibility will involve overseeing the customer service efforts of each Service Manager and their respective teams. This includes actively measuring, monitoring, and steering the customer service strategies to ensure alignment with our organisational goals and objectives. Responsibilities: Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and maintaining service standards and protocols to ensure consistency and quality in our customer interactions. Handling Customer Complaints: Addressing customer inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues to the customer's satisfaction. Monitoring Performance (KPI's): Monitoring team performance metrics such as response times, resolution rates, customer satisfaction scores, and other key performance indicators (KPIs), and taking corrective actions as needed. Training and Development: Providing ongoing training, coaching, and feedback to our customer service advisors to improve their skills and performance. (Auditing or recorded calls & emails) Process Improvement: Working with the Head of P&P in Identifying areas for process improvement in customer service operations and implementing changes to enhance efficiency and effectiveness. Building Customer Relationships: Building strong relationships with key customers, understanding their needs and preferences, and advocating for their interests within the organization. (Working with the Priority Desk Manager to achieve this.) Customer Feedback Analysis: Analysing customer feedback, surveys, and data to identify trends, patterns, and areas for improvement in products, services, or processes. Cross-functional Collaboration: Collaborating with other departments such as sales, credit control, Installation, and operations to address customer needs and improve overall customer experience. Help develop a customer retention strategy based on data analysis, customer feedback & staff feedback. Driving a positive Culture, and being a positive role model for the department and our business Overall, the Head of Customer Service plays a critical role in driving customer satisfaction, loyalty, and retention by ensuring that the customer service team delivers exceptional service and support at every touchpoint. Skills and Experience: +5 years' recent experience in a customer service / contact centre management position. Excellent customer service skills Excellent communication skills The ability to analyse data, draw conclusions and implement process changes as directed by the results of the data analysis Strong conflict resolution/negotiating skills Coaching and staff training experience Empathy and patience Knowledge/Experience of Microsoft Dynamics 365/NPS is an advantage but not essential Knowledge of the Security Industry/systems is an advantage but not essential Salary and Benefits: In return, you have the chance to work for a successful, growing NSI gold and BAFE approved company with a great reputation in the fire alarm/security industry. Competitive basic salary plus bonus Pension Up to 25 days holiday plus bank holidays and attendance bonus of 1 day BUPA Health & Safety and an employee assistance program Career progression opportunities Staff referral scheme Company Sick Pay Rewards & recognition programmes Ongoing training Company events Standard working hours are 8.30am-5.00pm Monday to Friday. Please be aware all successful candidates will need a full driving license and will have to undergo relevant security checks by NSSA standards Job Types: Full-time, Permanent
Apr 26, 2024
Full time
Head of Customer Service Orpington £45,000 - £50,000 + bonus and bens Company Overview Spy Alarms are a fast-growing security company based in the Southeast. It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the "family feel" culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment. Job Purpose: We are creating a new position of Head of Customer Service to help us measure and continually improve our customer experience. The position reports to the Group Service Director. As our organisation expands, your leadership will extend to a team of Service Managers, mirroring the growth of the business. Your role will require strong interpersonal skills, positivity, exceptional organisational abilities, and a proven track record in people management. As the Head of Customer Service, your primary responsibility will involve overseeing the customer service efforts of each Service Manager and their respective teams. This includes actively measuring, monitoring, and steering the customer service strategies to ensure alignment with our organisational goals and objectives. Responsibilities: Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and maintaining service standards and protocols to ensure consistency and quality in our customer interactions. Handling Customer Complaints: Addressing customer inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues to the customer's satisfaction. Monitoring Performance (KPI's): Monitoring team performance metrics such as response times, resolution rates, customer satisfaction scores, and other key performance indicators (KPIs), and taking corrective actions as needed. Training and Development: Providing ongoing training, coaching, and feedback to our customer service advisors to improve their skills and performance. (Auditing or recorded calls & emails) Process Improvement: Working with the Head of P&P in Identifying areas for process improvement in customer service operations and implementing changes to enhance efficiency and effectiveness. Building Customer Relationships: Building strong relationships with key customers, understanding their needs and preferences, and advocating for their interests within the organization. (Working with the Priority Desk Manager to achieve this.) Customer Feedback Analysis: Analysing customer feedback, surveys, and data to identify trends, patterns, and areas for improvement in products, services, or processes. Cross-functional Collaboration: Collaborating with other departments such as sales, credit control, Installation, and operations to address customer needs and improve overall customer experience. Help develop a customer retention strategy based on data analysis, customer feedback & staff feedback. Driving a positive Culture, and being a positive role model for the department and our business Overall, the Head of Customer Service plays a critical role in driving customer satisfaction, loyalty, and retention by ensuring that the customer service team delivers exceptional service and support at every touchpoint. Skills and Experience: +5 years' recent experience in a customer service / contact centre management position. Excellent customer service skills Excellent communication skills The ability to analyse data, draw conclusions and implement process changes as directed by the results of the data analysis Strong conflict resolution/negotiating skills Coaching and staff training experience Empathy and patience Knowledge/Experience of Microsoft Dynamics 365/NPS is an advantage but not essential Knowledge of the Security Industry/systems is an advantage but not essential Salary and Benefits: In return, you have the chance to work for a successful, growing NSI gold and BAFE approved company with a great reputation in the fire alarm/security industry. Competitive basic salary plus bonus Pension Up to 25 days holiday plus bank holidays and attendance bonus of 1 day BUPA Health & Safety and an employee assistance program Career progression opportunities Staff referral scheme Company Sick Pay Rewards & recognition programmes Ongoing training Company events Standard working hours are 8.30am-5.00pm Monday to Friday. Please be aware all successful candidates will need a full driving license and will have to undergo relevant security checks by NSSA standards Job Types: Full-time, Permanent
An incredible opportunity to support the British Army in realising the full potential of its latest Ground Based Air Defence. You will have the unique opportunity to build on world-class design, by incorporating new ideas, functionality and technology to deliver to customers. Benefits: Salary of up to 65,000 37-hour week Bonus up to 21.5% of base salary 25 days holiday + Bank Holiday (option to buy additional 5 days) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Take responsibility for all aspects of life cycle management, from design query to manufacturing delivery Ensure the project continues to meet delivery objectives, supporting the product as it enters service Take a leading role in the electronics team, providing technical leadership and develop new solutions Take responsibility for managing the product to resolve obsolescence, enable technology insertion, and optimise design Grow your career within a wide engineering sphere, giving exposure across the product lifecycle Requirements: Proven track record in delivering and supporting complex hardware to cost and schedule Ability to coordinate internal design and manufacturing teams, and external suppliers Experience of product optimisation, industrialisation and obsolescence management If you are interested in this position please get in contact on (phone number removed) or (url removed)
Apr 26, 2024
Full time
An incredible opportunity to support the British Army in realising the full potential of its latest Ground Based Air Defence. You will have the unique opportunity to build on world-class design, by incorporating new ideas, functionality and technology to deliver to customers. Benefits: Salary of up to 65,000 37-hour week Bonus up to 21.5% of base salary 25 days holiday + Bank Holiday (option to buy additional 5 days) Hybrid working available Flexible working available Pension up to 14% Life assurance Share Scheme High street discounts available About the Company: Our client is an award-winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. They value and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. The Opportunity: Take responsibility for all aspects of life cycle management, from design query to manufacturing delivery Ensure the project continues to meet delivery objectives, supporting the product as it enters service Take a leading role in the electronics team, providing technical leadership and develop new solutions Take responsibility for managing the product to resolve obsolescence, enable technology insertion, and optimise design Grow your career within a wide engineering sphere, giving exposure across the product lifecycle Requirements: Proven track record in delivering and supporting complex hardware to cost and schedule Ability to coordinate internal design and manufacturing teams, and external suppliers Experience of product optimisation, industrialisation and obsolescence management If you are interested in this position please get in contact on (phone number removed) or (url removed)
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits. Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we ve improved the lives of millions of cats and transformed the way millions of people see and care for cats. Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team. Responsibilities of our CRM Technical Lead: As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department. What we re looking for in our CRM Technical Lead: - Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential - Experience in product ownership/leading CRM replacement projects or large process change - essential - Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders - Exceptional communication skills and ability to deal with all departments across the organisation - Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services - Organised with good planning skills - Understanding of cloud hosting services What we can offer you: salary of up to £48,444 per annum plus excellent benefits generous annual leave entitlement life assurance scheme range of health benefits including private healthcare Employee Assistance Programme and more Through our values and behaviours we help people see the world through cats eyes. Together we can make a difference. Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Closing date: 6th May 2024 Virtual interview date: TBC Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. Please email (url removed) if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Apr 26, 2024
Contractor
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits. Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we ve improved the lives of millions of cats and transformed the way millions of people see and care for cats. Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team. Responsibilities of our CRM Technical Lead: As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department. What we re looking for in our CRM Technical Lead: - Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential - Experience in product ownership/leading CRM replacement projects or large process change - essential - Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders - Exceptional communication skills and ability to deal with all departments across the organisation - Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services - Organised with good planning skills - Understanding of cloud hosting services What we can offer you: salary of up to £48,444 per annum plus excellent benefits generous annual leave entitlement life assurance scheme range of health benefits including private healthcare Employee Assistance Programme and more Through our values and behaviours we help people see the world through cats eyes. Together we can make a difference. Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Closing date: 6th May 2024 Virtual interview date: TBC Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. Please email (url removed) if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Important: All applicants must be able to obtain Security Clearance, and as a minimum be living in the UK 5 years. Working: Flexible working hours and some remote working potentials where possible. It's no wonder, they have been among the winners of the annual Glassdoor Employees' Choice Awards, 2022, and most recently receiving three accreditation gold standard awards with Investors in People! "Interesting work. Good work-life balance. Employees made to feel valued." Software Engineer, 5 Dec 2022. Glassdoor review. "Promotes and believes in a good work/life balance Interesting work on most programmes Encourages internal mobility. Offers good development/training opportunities" Principal Systems Engineer, 19 Dec 2022. Glassdoor review. True advocates of ED&I as an Equal Opportunity Employer! With over 10 Networking group's and communities across the business advocating Equity, Diversity and Inclusion. Responsibilities. An opportunity has arisen for an engineer to exploit their safety, reliability and system engineering skills to influence the safety and reliability aspects of technically sophisticated and exciting products. For safety, this will involve optimising the effort devoted to safety assurance, with the goal of balancing safety against the inherently lethal attributes required of complex systems. For reliability, ensuring optimum effort is devoted to progressive reliability assurance, with the goal of ensuring the delivery of a lean but effective reliability programme. By understanding the system and its operating context, the safety and reliability engineer will decide what type of evidence will most cost-effectively show that the identified hazards or reliability risks have been mitigated to the customer's satisfaction, using a range of techniques and approaches. This role is about balancing time and cost constraints to ensure that a convincing safety case and/or reliability case, comprising of appropriate evidence, is constructed. Alongside core engineering projects there are opportunities to conduct internally funded research packages. Experience needed; Ideally degree qualified or equivalent within an engineering or related subject. Thorough understanding and experience of how the hazard analysis and safety evaluation processes integrate with the system engineering process Ability to deliver supporting information (Safety Case Reports, Hazard Analysis, Functional Failure Analysis, FTA, FMECA, reliability prediction, etc). Fully appreciates that reliability is not just a number, and has experience of reliability planning, analysis and testing during development. Demonstrable knowledge of, and experience in, the application of UK and International system engineering processes. Good knowledge of complex electronic systems and the associated safety and reliability issues (but other engineering subject areas, such as design, software, manufacture, etc, will be considered for candidates with the right strengths in other areas). Track record as an effective teammate with strong interpersonal and influencing skills and the ability to work as part of a multi-disciplinary / multi-national team. Analytical and problem solving skills. Good verbal, written communications analytical and problem solving skills. Desired; Experience working in the Defence or Aerospace sector. Experience working to Defence Standards. For full information, please get in touch!
Apr 26, 2024
Full time
Important: All applicants must be able to obtain Security Clearance, and as a minimum be living in the UK 5 years. Working: Flexible working hours and some remote working potentials where possible. It's no wonder, they have been among the winners of the annual Glassdoor Employees' Choice Awards, 2022, and most recently receiving three accreditation gold standard awards with Investors in People! "Interesting work. Good work-life balance. Employees made to feel valued." Software Engineer, 5 Dec 2022. Glassdoor review. "Promotes and believes in a good work/life balance Interesting work on most programmes Encourages internal mobility. Offers good development/training opportunities" Principal Systems Engineer, 19 Dec 2022. Glassdoor review. True advocates of ED&I as an Equal Opportunity Employer! With over 10 Networking group's and communities across the business advocating Equity, Diversity and Inclusion. Responsibilities. An opportunity has arisen for an engineer to exploit their safety, reliability and system engineering skills to influence the safety and reliability aspects of technically sophisticated and exciting products. For safety, this will involve optimising the effort devoted to safety assurance, with the goal of balancing safety against the inherently lethal attributes required of complex systems. For reliability, ensuring optimum effort is devoted to progressive reliability assurance, with the goal of ensuring the delivery of a lean but effective reliability programme. By understanding the system and its operating context, the safety and reliability engineer will decide what type of evidence will most cost-effectively show that the identified hazards or reliability risks have been mitigated to the customer's satisfaction, using a range of techniques and approaches. This role is about balancing time and cost constraints to ensure that a convincing safety case and/or reliability case, comprising of appropriate evidence, is constructed. Alongside core engineering projects there are opportunities to conduct internally funded research packages. Experience needed; Ideally degree qualified or equivalent within an engineering or related subject. Thorough understanding and experience of how the hazard analysis and safety evaluation processes integrate with the system engineering process Ability to deliver supporting information (Safety Case Reports, Hazard Analysis, Functional Failure Analysis, FTA, FMECA, reliability prediction, etc). Fully appreciates that reliability is not just a number, and has experience of reliability planning, analysis and testing during development. Demonstrable knowledge of, and experience in, the application of UK and International system engineering processes. Good knowledge of complex electronic systems and the associated safety and reliability issues (but other engineering subject areas, such as design, software, manufacture, etc, will be considered for candidates with the right strengths in other areas). Track record as an effective teammate with strong interpersonal and influencing skills and the ability to work as part of a multi-disciplinary / multi-national team. Analytical and problem solving skills. Good verbal, written communications analytical and problem solving skills. Desired; Experience working in the Defence or Aerospace sector. Experience working to Defence Standards. For full information, please get in touch!
A brand-new position has been created with our client, to oversee the strategic Business Development across two companies in the Birmingham area. Our client is a transport & logistics group with several sites across the UK. This role will require you to aid in the new sales generation for a Multi-site market leading Logistics firm. This is a truly unique role which will allow you to offer a wide breadth of service offerings within the transport, pallet distribution and warehousing industry. Each business is part of a different pallet network. As it is a new role, vast areas have been untouched with plenty of opportunities to make a difference. What's in it for you as a Senior Business Development Manager Career progression routes. The opportunity to join a substantial group that is continuously growing. 50,000 dependent on experience. Generous commission structure linked to gross profit. Car allowance. Given the role is multi-site, this will allow for a level of hybrid working across the sites and at home. Key responsibilities of a Senior Business Development Manager Lead the sales strategy for the group. Develop a pipeline of pallet network, general haulage and warehousing leads. New and existing customer visits, rate calculations and proposals. Liaise with the General Manager's and operations staff at all companies to ensure high standards of service and capabilities are not impacted through new customer generation. Develop and utilise various tools and techniques to attract new business. Preparing and presenting progress reports on key performance metrics, sales and new orders to directors and management. Previous Experience & Requirements to be considered Senior Business Development Manager Experience within the pallet or parcel distribution sector is essential. Experience working within a similar Business Development, Sales Manager, Commercial Manager position. Multi-site experience is not essential but would be beneficial. Proven track record of delivering small, medium and large new customer accounts, as well as the ability to retain them. Full driving licence
Apr 26, 2024
Full time
A brand-new position has been created with our client, to oversee the strategic Business Development across two companies in the Birmingham area. Our client is a transport & logistics group with several sites across the UK. This role will require you to aid in the new sales generation for a Multi-site market leading Logistics firm. This is a truly unique role which will allow you to offer a wide breadth of service offerings within the transport, pallet distribution and warehousing industry. Each business is part of a different pallet network. As it is a new role, vast areas have been untouched with plenty of opportunities to make a difference. What's in it for you as a Senior Business Development Manager Career progression routes. The opportunity to join a substantial group that is continuously growing. 50,000 dependent on experience. Generous commission structure linked to gross profit. Car allowance. Given the role is multi-site, this will allow for a level of hybrid working across the sites and at home. Key responsibilities of a Senior Business Development Manager Lead the sales strategy for the group. Develop a pipeline of pallet network, general haulage and warehousing leads. New and existing customer visits, rate calculations and proposals. Liaise with the General Manager's and operations staff at all companies to ensure high standards of service and capabilities are not impacted through new customer generation. Develop and utilise various tools and techniques to attract new business. Preparing and presenting progress reports on key performance metrics, sales and new orders to directors and management. Previous Experience & Requirements to be considered Senior Business Development Manager Experience within the pallet or parcel distribution sector is essential. Experience working within a similar Business Development, Sales Manager, Commercial Manager position. Multi-site experience is not essential but would be beneficial. Proven track record of delivering small, medium and large new customer accounts, as well as the ability to retain them. Full driving licence
Administration Support Assistant Sector: Charitable Location: Penrith Job Type: Full-time, Hybrid Salary: Competitive with amazing benefits My client is looking for an Administration Support Assistant to join their growing team. They operate in the North of England with modern offices located in the heart of Penrith, and they offer a role that includes a variety of administrative tasks, client interaction, and data management on CRM systems. This position is ideal for someone who is detail-oriented and enjoys working in a supportive and dynamic environment. Day-to-day of the role: Handle client correspondence via email and phone with a high level of attention to detail. Book appointments and training courses for the senior team. Manage company queries efficiently and direct them to the appropriate departments. Provide a welcoming point of initial contact for the service. Record information accurately on the CRM database. Understand and input complex information into the system with precision. Receive incoming calls in a sensitive and professional manner. Provide information to clients in an appropriate and clear way. Required Skills & Qualifications: Some experience in using Excel and CRM databases. Excellent attention to detail. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. A welcoming and professional telephone manner. Experience in handling sensitive information with discretion. Benefits: 23 days annual leave plus an additional 3 company days (normally taken at Christmas) plus Bank Holidays, increasing by one day per year up to 30 days. Contributory pension scheme. Wellbeing benefits. Hybrid working model, allowing for a balance between office and home working. To apply for this Administration role, please submit your CV using the following link or contact the Reed Carlisle office for more information.
Apr 26, 2024
Full time
Administration Support Assistant Sector: Charitable Location: Penrith Job Type: Full-time, Hybrid Salary: Competitive with amazing benefits My client is looking for an Administration Support Assistant to join their growing team. They operate in the North of England with modern offices located in the heart of Penrith, and they offer a role that includes a variety of administrative tasks, client interaction, and data management on CRM systems. This position is ideal for someone who is detail-oriented and enjoys working in a supportive and dynamic environment. Day-to-day of the role: Handle client correspondence via email and phone with a high level of attention to detail. Book appointments and training courses for the senior team. Manage company queries efficiently and direct them to the appropriate departments. Provide a welcoming point of initial contact for the service. Record information accurately on the CRM database. Understand and input complex information into the system with precision. Receive incoming calls in a sensitive and professional manner. Provide information to clients in an appropriate and clear way. Required Skills & Qualifications: Some experience in using Excel and CRM databases. Excellent attention to detail. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. A welcoming and professional telephone manner. Experience in handling sensitive information with discretion. Benefits: 23 days annual leave plus an additional 3 company days (normally taken at Christmas) plus Bank Holidays, increasing by one day per year up to 30 days. Contributory pension scheme. Wellbeing benefits. Hybrid working model, allowing for a balance between office and home working. To apply for this Administration role, please submit your CV using the following link or contact the Reed Carlisle office for more information.
Personal Assistant to the Principal Are you an organized, dynamic individual with a passion for education? Do you thrive in a fast-paced environment and excel at managing multiple tasks simultaneously? If so, we have the perfect opportunity for you! About Us: Empowering Learning is representing an outstanding secondary school committed to providing exceptional education and fostering a supportive learning environment for our students. They believe in nurturing not only academic excellence but also personal growth and development. Role Overview: We are seeking a dedicated Personal Assistant to support the principal in the efficient operation of the school. The successful candidate will play a key role in ensuring the principal's office runs smoothly, handling administrative tasks, managing schedules, and facilitating communication. Key Responsibilities: Manage the Principal's calendar, appointments, and meetings, ensuring efficient use of time and resources. Coordinate and prioritize incoming communications, including emails, phone calls, and correspondence. Prepare and distribute agendas, documents, and presentations for meetings and events. Conduct research, compile data, and prepare reports as required by the principal. Assist in the organization of school events, functions, and special projects. Handle confidential information with discretion and professionalism. Provide administrative support to other members of the leadership team as needed. Qualifications and Skills: Previous experience in a similar administrative role, preferably in an educational setting. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal, with a professional and courteous demeanour. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. High level of attention to detail and accuracy in all work. Ability to work independently and collaboratively as part of a team. Discretion and confidentiality in handling sensitive information. Flexibility and adaptability to changing priorities and demands. Why Join Us: At Empowering Learning we value our employees and provide a supportive and inclusive work environment where staff are encouraged to grow and develop professionally. As part of our team, you will have the opportunity to make a meaningful impact on the lives of our students and contribute to the success of our outstanding school community. How to Apply: If you are interested in joining our team as a Personal Assistant to the Principal, please submit your CV and a cover letter outlining your qualifications and why you are suited to the role. Applications should be sent to At Empowering Learning we are committed to promoting diversity and inclusion within our workforce and welcomes applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.
Apr 26, 2024
Full time
Personal Assistant to the Principal Are you an organized, dynamic individual with a passion for education? Do you thrive in a fast-paced environment and excel at managing multiple tasks simultaneously? If so, we have the perfect opportunity for you! About Us: Empowering Learning is representing an outstanding secondary school committed to providing exceptional education and fostering a supportive learning environment for our students. They believe in nurturing not only academic excellence but also personal growth and development. Role Overview: We are seeking a dedicated Personal Assistant to support the principal in the efficient operation of the school. The successful candidate will play a key role in ensuring the principal's office runs smoothly, handling administrative tasks, managing schedules, and facilitating communication. Key Responsibilities: Manage the Principal's calendar, appointments, and meetings, ensuring efficient use of time and resources. Coordinate and prioritize incoming communications, including emails, phone calls, and correspondence. Prepare and distribute agendas, documents, and presentations for meetings and events. Conduct research, compile data, and prepare reports as required by the principal. Assist in the organization of school events, functions, and special projects. Handle confidential information with discretion and professionalism. Provide administrative support to other members of the leadership team as needed. Qualifications and Skills: Previous experience in a similar administrative role, preferably in an educational setting. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal, with a professional and courteous demeanour. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. High level of attention to detail and accuracy in all work. Ability to work independently and collaboratively as part of a team. Discretion and confidentiality in handling sensitive information. Flexibility and adaptability to changing priorities and demands. Why Join Us: At Empowering Learning we value our employees and provide a supportive and inclusive work environment where staff are encouraged to grow and develop professionally. As part of our team, you will have the opportunity to make a meaningful impact on the lives of our students and contribute to the success of our outstanding school community. How to Apply: If you are interested in joining our team as a Personal Assistant to the Principal, please submit your CV and a cover letter outlining your qualifications and why you are suited to the role. Applications should be sent to At Empowering Learning we are committed to promoting diversity and inclusion within our workforce and welcomes applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.